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B2B Marketing Executive \n Salary: £30,000 | Location: Willenhall (Hybrid) \n We're working with an established, well-respected business operating across the food, retail and wholesale sectors to recruit a B2B Marketing Executive to join its marketing team. \n This is a fantastic opportunity to join a business with a diverse customer base, supporting marketing activity that drives customer engagement, strengthens relationships and contributes to commercial growth. \n Working closely with the marketing and sales teams, you'll have the opportunity to get involved in a varied mix of digital marketing, content creation, campaigns, customer communications and events. \n The Role \n As B2B Marketing Executive, you will support the planning and delivery of marketing campaigns across a range of channels, helping to promote products, engage trade customers and support sales activity. \n Your responsibilities will include: \n\n • Supporting the delivery of B2B marketing campaigns across email, digital, social media and print.\n, • Creating and updating marketing materials, including brochures, product sheets, presentations and sales collateral.\n, • Developing engaging content for newsletters, social media, case studies and product features.\n, • Maintaining website content, product information and promotional pages.\n, • Supporting new product launches, seasonal promotions and trade marketing campaigns.\n, • Scheduling social media content and monitoring engagement.\n, • Assisting with SEO, digital campaigns and reporting on campaign performance.\n, • Researching market trends, competitor activity and customer needs.\n, • Supporting the organisation of trade shows, exhibitions, customer events and supplier days.\n, • Working collaboratively with the sales team to deliver customer-specific marketing materials and promotional activity.\n\n About You \n We're looking for someone who is proactive, enthusiastic and keen to develop their marketing career within a commercial B2B environment. \n You'll ideally have: \n\n • Experience in a marketing role, or a relevant qualification alongside practical experience.\n, • Strong written communication skills and excellent attention to detail.\n, • An interest in digital marketing, social media and content creation.\n, • Good organisational skills and the ability to manage multiple priorities.\n, • Confidence using Microsoft Office, particularly Word, Excel and PowerPoint.\n, • A commercial mindset and an understanding of how marketing supports sales.\n, • The ability to work independently while contributing to a collaborative team.\n, • An interest in food, hospitality, wholesale, retail or the wider B2B sector.\n\n What's on Offer? \n\n • Salary of £30,000.\n, • Hybrid working.\n, • A varied role with exposure to multiple marketing channels.\n, • The opportunity to develop your skills within an established business.\n, • The chance to work closely with both marketing and sales teams.\n\n At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. \n By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.

Learning & Development Manager \n We are seeking an experienced and people-focused Learning & Development Manager to lead and drive our learning, performance, and development strategy across the business. \n This is a key role responsible for embedding a high-performance culture through effective learning initiatives, leadership development, and a robust Performance Development Review (PDR) process. Working closely with senior leaders, managers, and employees, you will ensure development opportunities are aligned to business objectives while supporting individuals to achieve their full potential. \n The successful candidate will be passionate about developing people, confident in influencing stakeholders at all levels, and capable of delivering both strategic and hands-on learning solutions. \n Key Responsibilities \n Performance Management & Employee Development \n\n • Track and monitor employee performance against agreed objectives.\n, • Support managers and employees where performance is not aligning with expectations through coaching, mentoring, training, and development plans.\n, • Drive engagement with performance reviews, objective setting, and regular 1-2-1 meetings.\n, • Monitor management commitment to employee development plans and performance reviews.\n, • Produce monthly reports highlighting performance trends, strengths, areas for improvement, and recommendations.\n\n Learning & Development \n\n • Conduct training needs analyses across the organisation.\n, • Design, implement, and evaluate learning and development programmes.\n, • Facilitate engaging training sessions, workshops, and development initiatives.\n, • Support managers in creating effective individual development plans.\n, • Develop onboarding, career development, leadership, and succession planning initiatives.\n, • Lead large-scale learning projects, including leadership development and change management programmes.\n, • Evaluate and implement new learning technologies, platforms, and external training solutions.\n, • Monitor and report on L&D budgets and expenditure.\n\n Stakeholder Management \n\n • Partner with senior leaders to align learning and development initiatives with business objectives.\n, • Coach and support managers in performance management best practices.\n, • Collaborate with HR and operational teams to drive continuous improvement and capability development.\n, • Promote a culture of continuous learning, accountability, and high performance.\n\n About You \n Experience & Skills \n\n • Proven experience within Learning & Development, Talent Development, Organisational Development, or a related field.\n, • Experience implementing, managing, or enhancing performance management frameworks.\n, • Strong understanding of learning principles, instructional design, and adult learning methodologies.\n, • Experience delivering training and facilitating workshops.\n, • Strong stakeholder management skills with the ability to influence and challenge constructively.\n, • Analytical approach with the ability to use data to drive decisions and measure effectiveness.\n, • Excellent communication and presentation skills.\n\n Personal Qualities \n\n • Passion for learning and development.\n, • Strong leadership and influencing skills.\n, • Strategic thinker with a proactive mindset.\n, • High levels of emotional intelligence and empathy.\n, • Organised with excellent time-management skills.\n, • Resilient, adaptable, and solutions-focused.\n, • Creative and innovative in approach.\n, • Professional with strong integrity.\n\n Qualifications \n\n • CIPD Level 5 (or equivalent) desirable.\n\n

Mitchell Adam are delighted to be partnering with a well-established and successful business, who are looking to appoint an experienced Management Accountant to join their finance team. This is a varied and hands-on position, reporting directly into the Group Financial Controller and working closely with senior stakeholders across the wider business. \n The Management Accountant will play an important role in providing accurate and meaningful financial information to support business performance and decision-making. Alongside the core month-end responsibilities, you'll be involved in financial analysis, VAT, balance sheet reconciliations, costing and reporting, with the opportunity to identify trends, highlight areas for improvement and contribute to the continued efficiency of the finance function. \n Skills Needed \n\n • \n Extensive experience within a similar Management Accountant role, with strong experience across month-end accounting. \n • \n Strong understanding of UK accounting standards and experience with journals, accruals, prepayments, balance sheet reconciliations and VAT returns. \n • \n Advanced Excel skills and experience using financial systems, with Sage experience highly advantageous. \n • \n Strong analytical and problem-solving skills, with the ability to identify variances, investigate trends and provide meaningful financial insight. \n\n What You Will Receive \n\n • \n The opportunity to report directly into the Group Financial Controller, gaining valuable exposure to senior finance and the wider business. \n • \n A varied Management Accountant position combining month-end, financial reporting, analysis, VAT and wider accounting responsibilities. \n • \n The opportunity to work closely with different teams and stakeholders, developing a strong understanding of the wider business and its financial performance. \n • \n A supportive team environment where everyone works collaboratively, with the opportunity to take responsibility and contribute to process improvements. \n\n This is an excellent opportunity for an experienced Management Accountant looking for a varied and hands-on role within an established business. You'll have responsibility across the full month-end process while also providing financial insight, analysing performance and supporting senior stakeholders with decision-making. \n If you're an experienced Management Accountant looking for a new challenge and a role offering variety, responsibility and strong exposure to the wider business, we'd love to hear from you.

A new opportunity to work for a civil engineering contractor with over 40 years of industry experience, built on strong Black Country values. Over the last decade, we have achieved significant growth through consistently delivering high-quality work for major clients.As we continue on our exciting growth journey towards a £100m turnover milestone, we are looking for a talented and motivated Management Accountant to join our finance team. If you thrive in a fast-paced environment and want to be part of a business that values hard work, loyalty, and ambition, we'd love to hear from you. \n The Role \n Reporting directly to the Group Financial Controller, the Management Accountant will play a critical role in ensuring the finance function delivers accurate, timely, and meaningful financial information to support strategic business decisions.This is an excellent opportunity for a qualified accountant who enjoys working closely with operational teams and senior stakeholders, helping to drive profitability and continuous improvement across the business. \n Key Responsibilities \n\n • Prepare and post month-end journals within agreed Finance SLAs.\n, • Reconcile bank accounts, ensuring accuracy and completeness.\n, • Complete and review balance sheet reconciliations.\n, • Assist with the preparation of monthly management accounts.\n, • Analyse financial performance, identify variances, and investigate unusual cost trends.\n, • Prepare and submit monthly and quarterly VAT returns in line with company and HMRC deadlines.\n, • Manage prepayments and accruals, ensuring accurate financial reporting.\n, • Reconcile costing reports and validate financial data.\n, • Review and validate subcontractor payments prior to processing.\n, • Support purchase ledger and sales ledger functions as required.\n, • Produce ad-hoc financial reports and analysis, identifying trends and recommending improvements.\n, • Contribute to process improvements and enhanced financial controls across the business.\n\n About You - We are looking for an individual who is: \n\n • Comfortable working within a fast-paced SME environment.\n, • Confident supporting a small, collaborative team.\n, • Self-motivated and able to work independently with minimal supervision.\n, • Proactive, organised, and adaptable to changing priorities.\n, • Committed to delivering accurate, high-quality work.\n, • Able to balance strategic analysis with day-to-day accounting responsibilities.\n, • A strong communicator with excellent relationship-building skills.\n\n Skills & Experience \n\n • Significant experience in a similar Management Accountant position.\n, • Strong knowledge of UK accounting standards and practices.\n, • Advanced proficiency with Sage Accounting and Microsoft Excel.\n, • Excellent analytical and problem-solving abilities.\n, • Strong attention to detail and accuracy.\n, • Proven ability to manage multiple priorities and meet deadlines.\n, • Ability to work collaboratively with stakeholders across all levels of the business.\n, • Experience working within a growing, fast-paced environment is advantageous.\n, • Strong working knowledge of Microsoft Office, particularly Excel and Word.\n\n Qualifications \n\n • ACCA, CIMA, or equivalent professional accounting qualification.\n\n Whats on offer? \n\n • Competitive salary reviewed regularly.\n, • Opportunity to work within a successful and growing organisation.\n, • Supportive culture.\n, • Exposure to key business decision-making processes.\n, • Opportunity to make an impact within a dynamic finance team.\n\n If you have previous experience and this role is of interest, apply now! \n

Job Type: \n Fixed-Term Contract (Maternity Cover) Salary: \n £45,000-£60,000 per annum Location: \n Tipton Hours: \n Mon-Fri (8.30-5) \n Your new company \n Hays Senior Finance are supporting a well-established business in the West Midlands as they look to appoint a Management Accountant to cover a period of maternity leave. Our client is a family-run utility and civil engineering contractor who has experienced significant growth in the last decade, achieved through consistently delivering high-quality work on behalf of their strong client base. \n Your new role \n Reporting to the Group Financial Controller, you will play an important role in delivering accurate and timely financial information across the business. You will provide meaningful insight to senior stakeholders, support effective decision-making and help improve overall business performance and profitability. \n\n • Prepare and post month-end journals within agreed deadlines\n, • Assist with the preparation of monthly management accounts\n, • Complete bank and balance sheet reconciliations\n, • Prepare and process accruals and prepayments\n, • Investigate variances and unusual cost trends, escalating key findings where appropriate\n, • Prepare monthly and quarterly VAT returns in line with internal and HMRC deadlines\n, • Reconcile financial information against costing reports\n, • Review and validate subcontractor payments before processing\n, • Support purchase ledger and sales ledger activities when required\n, • Produce ad hoc financial reports and analysis to identify trends, patterns and areas for improvement\n\n What you'll need to succeed \n\n • Qualified Accountant (ACA/ACCA/CIMA)\n, • Experience within a similar management accounting position\n, • Broad understanding of UK accounting standards and practices\n, • Flexible, hands-on approach covering both financial analysis and day-to-day accounting tasks\n, • Excellent analytical and problem-solving capabilities\n, • High attention to detail and commitment to financial accuracy\n, • Strong Excel skills and experience using accounting software (ideally Sage)\n\n What you'll get in return \n In return, you will receive a competitive salary of up to £60,000 per annum (depending on experience) and the chance to join a successful, values-led organisation that is going from strength to strength. The business offers a collaborative working environment where hard work, loyalty and ambition are recognised and encouraged. Due to the nature of the role, you will either be immediately available or on very short notice and comfortable working from the office 5 days a week. \n What you need to do now \n If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. \n If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. \n Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Head of HR \n The Head of HR is a key member of the leadership team, responsible for delivering a commercially focused people strategy that supports business growth, performance and compliance. Acting as a trusted advisor to Directors and senior leaders, you will lead all aspects of HR, Talent Acquisition and Learning & Development, ensuring the business attracts, develops and retains high-performing talent. This role falls within the utilities, infrastructure and civil engineering sector. \n Key Responsibilities \n\n • Partner with Directors and senior leaders to provide strategic and operational HR support.\n, • Develop and deliver the Group People Strategy, aligning people initiatives with business objectives.\n, • Lead and develop the HR, Recruitment and Learning & Development functions.\n, • Oversee workforce planning, succession planning and organisational design to support future growth.\n, • Drive employee engagement, performance management and talent development initiatives.\n, • Act as the escalation point for complex employee relations matters, including disciplinaries, grievances and organisational change.\n, • Ensure HR policies, procedures and employment practices remain legally compliant and commercially effective.\n, • Monitor and report on people metrics, workforce trends and key HR KPIs, providing recommendations to senior leadership.\n, • Lead culture, wellbeing, diversity and inclusion initiatives across the Group.\n, • Support acquisitions, integrations, restructures and business transformation projects where required.\n\n Skills & Experience \n\n • Proven experience in a senior HR leadership role within a fast-paced, growing organisation.\n, • Strong knowledge of UK employment law and employee relations.\n, • Experience leading HR, Recruitment and Learning & Development teams.\n, • Demonstrable success in developing and implementing people strategies that drive business performance.\n, • Strong stakeholder management skills with the ability to influence and challenge senior leaders.\n, • Experience managing organisational change, workforce planning and talent development programmes.\n, • Commercially minded with strong analytical and reporting capabilities.\n, • Excellent leadership, coaching and communication skills.\n\n Qualifications & Training \n\n • CIPD Level 7 Qualified or equivalent.\n, • Minimum 10 years' progressive HR experience.\n, • Significant experience in a senior HR leadership role.\n, • Experience leading HR, Recruitment and Learning & Development functions.\n, • Strong employment law expertise.\n, • Experience supporting multi-site operations.\n, • Proven experience within rapidly growing businesses.\n, • GDPR Training\n\n This is an excellent opportunity for an experienced HR leader to shape people strategy, develop organisational capability and play a key role in the continued growth and success of the business. \n \n

Brand and Communications Controller Salary: up to £55,000 | Hybrid working | Willenhall \n We're partnering with an established, multi-brand business operating across the food, retail and wholesale sectors to recruit a Brand and Communications Controller. \n This is an exciting opportunity to join a well-established organisation with a diverse portfolio of brands and play a key role in shaping how those brands are positioned, communicated and experienced by customers and colleagues. \n Working closely with the Marketing & Customer Experience Director, you'll lead the delivery of brand and communications activity, ensuring campaigns are creative, commercially focused and aligned with wider business objectives. \n This role would suit someone who combines strong brand expertise with commercial awareness, creative thinking and the ability to lead a team. \n The Role \n As Brand and Communications Controller, you'll be responsible for managing and delivering brand, marketing and communications plans across a portfolio of brands. \n You'll play a key role in strengthening brand awareness, improving customer engagement and ensuring consistent messaging across all customer touchpoints. \n Your responsibilities will include: Brand Strategy and Management \n\n • Support the development and implementation of brand strategies across the business's portfolio.\n, • Ensure consistent brand positioning, messaging and visual identity across stores, packaging, campaigns and digital channels.\n, • Develop and maintain brand guidelines and marketing assets.\n, • Monitor brand awareness, reputation, customer perceptions and engagement.\n, • Analyse competitor activity, market trends and customer insights to identify opportunities for growth.\n\n Marketing and Campaign Delivery \n\n • Develop and deliver integrated marketing and communications plans aligned with commercial objectives.\n, • Manage multi-channel campaigns across digital and traditional platforms to drive footfall, strengthen brand perceptions and support sales.\n, • Oversee the creation of engaging content across social media, advertising, video and promotional materials.\n, • Plan and manage promotional campaigns across different business divisions.\n, • Work closely with commercial and operational teams to ensure marketing activity supports wider business priorities.\n, • Evaluate campaign performance and use insights to improve future activity.\n\n Communications and Customer Experience \n\n • Support initiatives that improve customer engagement and strengthen brand loyalty.\n, • Lead the development of internal communications, colleague engagement activity and company announcements.\n, • Manage external corporate communications and support reputation management.\n, • Ensure consistent, effective messaging across internal and external channels.\n\n Team Leadership and Stakeholder Management \n\n • Lead, coach and develop the brand and communications team.\n, • Set clear objectives, manage workloads and support individual and team performance.\n, • Build strong relationships across marketing, commercial, operational and wider business functions.\n, • Manage relationships with creative, media and production agencies to ensure high-quality delivery and value for money.\n\n Budget Management \n\n • Manage marketing and communications budgets, ensuring effective cost control.\n, • Monitor supplier expenditure and identify opportunities to improve efficiency and return on investment.\n\n About You \n We're looking for an experienced marketing and communications professional who can balance creative thinking with commercial delivery. \n You'll ideally have: \n\n • Strong experience in brand management, marketing communications and campaign delivery, ideally within retail or FMCG.\n, • Experience translating brand strategy into effective marketing plans and campaigns.\n, • A proven track record of managing integrated campaigns across digital and traditional channels.\n, • Experience leading, coaching and developing a team.\n, • Strong copywriting, editing and storytelling skills, alongside excellent attention to detail.\n, • Experience managing creative agencies, external suppliers and stakeholders.\n, • Experience developing internal communications and colleague engagement activity.\n, • Commercial awareness, with an understanding of how marketing drives footfall, sales and business performance.\n, • The ability to analyse customer insights, market trends and campaign results to inform decisions.\n, • Strong project management skills, with experience managing budgets and competing priorities.\n, • Excellent communication and stakeholder management skills.\n\n You'll be proactive, collaborative and confident taking ownership of projects, with the ability to bring people together to deliver effective brand and communications activity. \n What's on Offer? \n\n • Salary of up to £55,000.\n, • Hybrid working.\n, • A leadership role with responsibility across a diverse brand portfolio.\n, • The opportunity to shape brand strategy and integrated marketing activity.\n, • The chance to lead and develop a team.\n, • A commercially focused position working closely with senior stakeholders.\n\n At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. \n By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.

ERP Project Director Location: Wolverhampton - 4 days on site (On site/Hybrid) Salary: Up to £90,000 + car allowance/bonus/excellent package \n The opportunity \n Our client is a large, international manufacturing group operating across multiple divisions and countries. They're looking for a Director, Project Management to lead the execution and governance of their most significant ERP projects. This is a multi ERP environment, their strategic view is they want to reduce their ERPs from 19 ERPs to 5 ERPs. You will lead on governance and execution of this. \n This is a high-visibility role. The projects you lead will carry major financial impact, broad employee impact, or both. You'll work closely with senior leaders across the business divisions and corporate functions, and you'll be the driving force behind a consistent, organisation-wide approach to change management. \n Why this role? \n\n • Lead high-profile initiatives that directly influence business performance\n, • Work across a wide variety of projects, from operational improvement to cross-functional transformation\n, • Own programmes end to end, from concept through to launch and adoption\n, • Shape how a global organisation delivers and embeds change\n\n What you'll be doing \n\n • Leading complex programmes and major projects so they're delivered on time, in scope, within budget and to the satisfaction of internal and external customers\n, • Must have led on ERP programmes\n, • Ideally have worked in consolidating multiple ERPs.\n, • Led on RFP processes\n, • Partnering with business leaders to understand their goals, then setting milestones and metrics that keep disruption to operations and customers to a minimum\n, • Monitoring and reporting on how well implemented projects and improvements are working\n, • Coordinating approval of process and procedure changes that span multiple functions or business segments\n, • Identifying continuous improvement opportunities and deciding how projects are prioritised and resourced across the group\n, • Applying an established change management methodology across the organisation, including training project teams and using standard tools and templates\n, • Building buy-in with affected employee groups, spotting and addressing resistance to change, and making sure new ways of working are adopted\n, • Working with Internal Communications to share progress and milestones with key stakeholders and the wider business\n, • Keeping up to date with industry trends and best practice in project and change management\n\n What you'll bring \n\n • A Bachelor's degree in Business, Engineering or a related discipline\n, • A proven track record of managing projects and coordinating resources across teams you don't directly manage\n, • Experience managing budgets and project metrics\n, • People management experience (strongly preferred)\n, • Six Sigma Green Belt certification (preferred)\n, • Willingness to travel up to 25% of the time, including internationally\n\n What's on offer \n\n • Competitive salary\n, • 25 days' holiday plus bank holidays, with a holiday purchase scheme\n, • Pension match up to 7%\n, • Life assurance at 4x salary\n, • Enhanced maternity, paternity, adoption and shared parental leave\n, • Employee Assistance Programme\n, • Cycle to Work scheme\n, • Free eye tests\n, • Volunteering and team-building days\n\n Interested? \n Apply now or get in touch for a confidential conversation about the role. \n At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. \n By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.

Gleeson Recruitment Group are exclusively supporting an international manufacturing organisation with the appointment of a Cash & Treasury Accountant. This is an excellent opportunity for an experienced finance professional who enjoys combining cash management, forecasting, financial analysis, and stakeholder engagement within a complex business environment. \n Working closely with senior finance leadership and operational teams, you will play a key role in optimising cash performance, improving working capital, and delivering high-quality financial insight to support business decision-making. \n The Role \n This is a highly visible position with responsibility for overseeing cash reporting, forecasting, and treasury-related activities across several UK entities. \n Key responsibilities will include: \n\n • Producing accurate cash flow reporting, forecasts, and budgets.\n, • Monitoring and analysing cash performance, identifying trends and opportunities for improvement.\n, • Managing and reviewing bank reconciliations and cash-related controls.\n, • Leading initiatives to reduce overdue customer debt and improve working capital performance.\n, • Providing clear and meaningful analysis of foreign currency movements and their impact on the business.\n, • Supporting hedging and foreign exchange exposure management through insightful reporting and recommendations.\n\n \n About You \n We are interested in speaking with qualified finance professionals who combine strong technical accounting knowledge with excellent analytical and communication skills. \n You will ideally have: \n\n • ACA, ACCA, CIMA, or equivalent accounting qualification.\n, • Previous experience in cash management, treasury accounting, or working capital optimisation.\n, • Strong financial planning, forecasting, and reporting expertise.\n, • Advanced Excel skills and the ability to work with large and complex data sets.\n\n At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. \n By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.

Our client, a health and social care organisation, is currently recruiting for an HR Manager to join their team on a permanent basis. Offering a salary of £45,000-£50,000, this hybrid role provides flexibility to work from home up to two days per week, with the remainder of the week based at their Walsall office. \n The successful candidate will bring substantial experience in managing complex employee relations cases, alongside a strong understanding of employment law, HR policies, and HR best practice. The client is looking for candidates to be fully CIPD qualified or be working towards qualification. \n Duties will include: \n\n • Leading and managing the HR team to provide consistent, practical advice and guidance across all HR matters\n, • Managing complex employee relations cases, including disciplinary, grievance, absence, dismissal, restructure and redundancy matters\n, • Driving absence management and wellbeing interventions, including Occupational Health referrals, return-to-work interviews and phased returns\n, • Managing ACAS Early Conciliation and Employment Tribunal claims, working with legal advisers to prepare documentation and support proceedings\n, • Leading and supporting TUPE transfers, acquisitions and organisational change programmes\n, • Developing HR policies, practical manager guides and management development training\n, • Creating and delivering management development training to help line managers apply HR policies, procedures and employee relations processes consistently\n, • Drafting Settlement Agreements where approved and coaching line managers through protected conversations and associated negotiations\n, • Monitoring HR casework, reporting management information and identifying trends, risks and proactive interventions\n\n Experience required: \n\n • A minimum of two years’ experience managing complex employee relations cases to dismissal level\n, • Experience advising line managers on a wide range of staffing issues\n, • Experience managing ACAS Early Conciliation and Employment Tribunal claims\n, • Experience managing large and complex TUPE transfers into and out of a business\n, • Supervisory or line management experience\n, • Thorough, up-to-date knowledge of employment law, HR policies, procedures and best practice\n, • Fully CIPD qualified or working towards qualification\n, • A full driving licence and willingness to undertake an enhanced DBS check\n\n Working hours: \n\n • 37.5 hours per week\n, • Monday – Friday, 9am-5pm\n\n James Andrews is acting as an employment agency and business in relation to this role. \n At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion. \n Don’t forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.

Our client, a leading distributor of automotive and outdoor leisure products have a rare and exciting opportunity for a Field Sales Representative to join their team. \n This is an exciting opportunity for an experienced salesperson who thrives on building long term commercial partnerships and winning new business. \n Package: Up to £45,000 + Company Car + £10k-£15k Bonus \n Territory: M62 and M6 Corridor \n The Role \n\n • Manage a portfolio of independent retailers, wholesalers and dealerships\n, • Identify and win new business within defined territory\n, • Conduct regular account reviews and identify opportunities for growth\n, • Maximise sales and increase order value across territory\n, • Introduce additional services and new product lines to new and existing customers\n, • Keep up to date with market trends and competitor activity\n, • Organise own diary, journey plans and customer visits\n\n The Candidate \n\n • 5 years + experience in field sales\n, • 2 years + experience selling to automotive clients\n, • Full UK drivers license\n, • Desire to succeed & can-do attitude\n\n If this position is of interest, please send your CV to the team at Landers Recruitment

HR Officer \n The HR Officer plays a key role in supporting the delivery of a professional, efficient and commercially focused HR service across the business. Supporting approximately 300 employees across multiple locations within the utilities, infrastructure and civil engineering sector, you will work closely with managers and employees to provide expert advice across employee relations, recruitment, absence management, performance management, payroll administration and HR compliance. \n This is a varied, hands-on role with responsibility for managing day-to-day HR operations, supporting managers with people-related matters and ensuring HR processes are delivered consistently and in line with employment legislation and company policy. \n The HR Officer will lead recruitment activity for both salaried and operational roles, deliver onboarding and induction programmes, support employee development initiatives and play a key role in driving employee engagement and organisational performance. \n Acting as a trusted advisor to managers across the business, you will provide practical and commercially focused HR guidance, helping to build management capability, promote best practice and foster a positive, high-performing workplace culture. \n The role also supports the delivery of HR reporting and people metrics, ensuring accurate workforce data is maintained and used to drive informed business decisions. This is an excellent opportunity for an experienced HR professional who enjoys a broad generalist role within a fast-paced, growing organisation. \n Key Responsibilities \n\n • Provide HR advice and guidance to managers and employees on a wide range of people matters.\n, • Manage employee relations cases including absence management, disciplinaries, grievances, capability and performance issues.\n, • Lead recruitment campaigns for operational and office-based vacancies, ensuring a positive candidate experience.\n, • Deliver onboarding and induction programmes for new starters.\n, • Support managers in conducting investigations, formal meetings and appeals.\n, • Monitor absence levels, identify trends and support managers in reducing sickness absence.\n, • Manage family-friendly policies and processes, including maternity, paternity, shared parental leave and flexible working requests.\n, • Produce and analyse HR reports covering recruitment, attrition, absence, probation reviews and workforce metrics.\n, • Ensure employment contracts and HR documentation are issued accurately and within required timescales.\n, • Support payroll administration activities and ensure employee records are maintained accurately.\n, • Promote compliance with employment legislation, GDPR requirements and company policies.\n, • Coach and support managers to improve people management capability and decision-making.\n, • Contribute to continuous improvement initiatives across HR processes, policies and systems.\n, • Conduct exit interviews and provide feedback and recommendations to management.\n, • Support employee engagement, wellbeing, diversity and inclusion initiatives across the business.\n\n Qualifications \n\n • CIPD Level 3 or above.\n, • Minimum of 5 years' experience within an HR role.\n, • Strong understanding of employment legislation and HR processes.\n, • GDPR awareness/training.\n, • Excellent written and verbal communication skills.\n\n \n \n \n

\n Wolverhampton | £36,000 + Salary Increase Following Probation | On-Site \n Are you an experienced HR professional looking for a role where you can take real ownership and act as a trusted advisor to the business? \n We are recruiting for an HR Advisor to join a successful distribution business in the Wolverhampton area. This is an excellent opportunity for a confident HR generalist who enjoys building strong stakeholder relationships, managing complex employee relations matters, and driving high standards across HR operations. \n Working closely with the HR Manager, you will take end-to-end responsibility for HR activity within your designated business area, providing practical, commercially focused HR support while ensuring compliance and consistency across the employee lifecycle. \n \n Key Responsibilities \n\n • Act as the primary HR contact for your business area, building strong relationships with managers and key stakeholders\n, • Manage a range of employee relations cases, including disciplinaries, grievances, absence management, capability and performance issues\n, • Provide legally compliant and commercially focused HR advice and guidance\n, • Oversee HR operational processes, ensuring employee lifecycle activities are completed accurately and on time\n, • Support managers through coaching and guidance to improve people management capability\n, • Contribute to HR projects, change initiatives and continuous improvement activities\n, • Analyse HR data and trends to identify risks, opportunities and areas for improvement\n, • Support the implementation and development of HR policies and procedures\n\n About You \n To be successful in this role, you will have: \n\n • CIPD Level 5 qualification as a minimum (or equivalent experience)\n, • Proven experience in a generalist HR Advisor position\n, • Strong and up-to-date knowledge of UK employment law\n, • Experience independently managing employee relations casework\n, • Excellent stakeholder management and influencing skills\n, • Strong organisational, communication and problem-solving abilities\n, • Experience working alongside HR Operations or shared service functions would be advantageous\n\n What's on Offer? \n\n • Salary of £36,000 per annum\n, • Salary increase upon successful completion of probation\n, • Opportunity to take ownership of a dedicated business area\n, • Exposure to a broad range of HR activities and projects\n, • Supportive and collaborative HR team\n, • Long-term career development opportunities within a growing organisation\n\n If you're looking for a varied and hands-on HR role where you can make a genuine impact, we'd love to hear from you.

Location – Flexible (Midlands preferred) – UK-wide travel required As a Business Development Manager, you will help drive the growth of our Facilities Engineering division by developing new business opportunities and building strong relationships with commercial and industrial clients across the UK. This is a hands‑on role suited to someone with proven experience selling Hard FM services and delivering growth within a facilities engineering environment. • Identifying and securing new business opportunities across commercial and industrial sectors., • Developing and implementing sales strategies aligned with business growth objectives., • Building and maintaining strong client and key account relationships., • Working closely with operational teams to support multi-disciplinary engineering solutions., • Supporting the development of long-term maintenance and facilities contracts., • Monitoring market trends and identifying new opportunities for growth., • Ensuring excellent client service and ongoing account development. We would like to hear from you if you have: • Proven business development experience within Facilities Engineering., • Experience selling Hard FM services to commercial or industrial clients., • Strong communication, negotiation and relationship-building skills., • A proactive and results‑driven approach to winning new business., • The ability to work independently and collaboratively with senior leadership., • Full UK Driving Licence., • The adi Pit Stop – savings and discounts portal with Reward Gateway, • Healthcare cash plan, • 24/7 GP helpline including private electronic prescription service, • Enhanced Employee assistance programme, • Cycle to work scheme, • Employee referral bonus of £500 for every successful new employee, • Generous holiday allowance, • Celebration days, • Company-wide Christmas party for employees and partners, • Annual employee awards, • Long service awards, • Free workwear Other organisations may call this role a Hard FM Business Development Manager, Senior Business Development Manager, Business Development Lead or FM BDM. adi Group is fully committed to the principle of equal opportunity in employment and seeks to ensure that the careers of all employees are determined solely on merit and opportunity and that judgement of employees are free from the effects of bias and prejudice. #J-18808-Ljbffr

We're looking for an experienced and hands-on Engineering Manager to lead the engineering function at our Healthcare site in Wednesbury. This is a key site leadership role with responsibility for ensuring our engineering operation is safe, reliable, efficient and continually improving. You'll lead and develop the engineering team while working closely with the General Manager and wider site leadership team to support operational performance and deliver the site business plan. In a fast-paced Healthcare operation where reliability and quality are critical, you'll take ownership of preventative and corrective maintenance, engineering standards, compliance and continuous improvement. This isn't just about keeping the machinery running. We're looking for someone who can lead people, improve performance and drive change. • Lead, coach and develop the site engineering team, creating a strong culture of safety, accountability and continuous improvement., • Take ownership of the site's planned preventative maintenance (PPM) programme, ensuring activity is effective, completed and continuously improved., • Plan and coordinate engineering resources to support production requirements, corrective maintenance, machinery replacement and unplanned breakdowns., • Oversee the installation, testing, maintenance and repair of site equipment and facilities., • Ensure corrective engineering work is completed safely, efficiently and within appropriate timescales.Drive compliance with Elis QHSE standards and relevant internal and external regulations, including risk assessments, COSHH, RIDDOR and safe systems of work., • Manage and develop engineering KPIs, using data to identify trends and improve site performance., • Manage engineering budgets, forecasting and expenditure, investigating and addressing variances., • Work with approved suppliers and contractors to source parts, machinery, surveys and specialist support., • Support the training and development of engineers and operational colleagues on new machinery and safe working practices., • Lead engineering-related continuous improvement initiatives, identifying opportunities to improve reliability, efficiency and environmental performance., • Work collaboratively with the General Manager and wider leadership team to deliver the site's operational objectives., • Proven management experience within industrial maintenance, manufacturing or a process-driven environment., • Strong operational maintenance experience., • Experience leading and developing engineering teams., • A strong understanding of both planned and reactive maintenance., • Experience working with boilers and steam systems., • Experience delivering continuous improvement programmes., • Strong health, safety and compliance knowledge., • The ability to analyse engineering and operational data and turn it into meaningful action., • Good commercial awareness, including experience of engineering budgets and forecasting., • A relevant engineering qualification such as a degree, HND, HNC, NVQ Level 5 or City & Guilds, or a time-served apprenticeship with relevant electrical, mechanical or steam experience., • NEBOSH, IOSH or other relevant QHSE qualifications would be advantageous., • Competitive salary - recognising your experience and the importance of the role, • 25 days' annual leave plus bank holidays - giving you time to switch off and recharge, • Private medical cover - supporting your health and wellbeing, • Company pension - 5% employer contribution alongside 5% employee contribution, • Life assurance - providing additional peace of mind for you and your family, • Investment in your development - with ongoing training and opportunities to grow your technical and leadership capabilities, • Genuine career progression - with opportunities to develop your career across Elis in the UK and our wider international business #J-18808-Ljbffr

Service & Compliance Team Leader Location: Wolverhampton, WV11 1XR (Onsite) Salary: £30,000 rising to £32,000 upon successful completion of probation About the Role Our client is seeking a highly organised and detail-focused Service & Compliance Team Leader to oversee statutory servicing and compliance activities across a national estate of more than 350 sites throughout England, Wales, Scotland, and Ireland. This role is ideal for someone with experience in compliance, facilities, service administration, or multi-site operations who enjoys analysing data, reviewing reports, managing contractors, and ensuring business-wide compliance standards are maintained. Key Responsibilities Compliance & Servicing Oversee mandatory servicing and compliance activities across a large multi-site estate. Review service reports relating to pest control, refrigeration, oven servicing, and other statutory compliance activities. Identify non-compliance issues and ensure corrective actions are logged and completed. Maintain accurate records to support audit and compliance requirements. Track outstanding actions, overdue servicing, and missed visits. Escalate critical compliance or recurring issues to relevant stakeholders. Data Analysis & Reporting Analyse compliance data to identify trends, risks, and recurring issues. Produce regular compliance reports and performance updates. Prepare and deliver quarterly presentations to management. Utilise Microsoft Excel for tracking, reporting, and data management. Create clear and professional PowerPoint presentations. Supplier & Stakeholder Management Liaise with external contractors and service providers. Monitor service standards and contractor performance. Support site teams with compliance-related queries. Work collaboratively with internal stakeholders to ensure actions are completed. Skills & Experience Essential Previous experience in a compliance, facilities, administration, operations, or service management role. Exceptional attention to detail and ability to interpret technical reports. Strong organisational and workload management skills. Good Microsoft Excel skills, including data sorting, filtering, and basic formulas. Confident using PowerPoint to create professional presentations. Excellent communication skills, both written and verbal. Ability to work independently and take ownership of compliance activities. Desirable Experience in facilities management or statutory compliance. Knowledge of servicing requirements relating to refrigeration, catering equipment, or pest control. Experience managing multi-site operations. Previous contractor or supplier management experience. What We're Looking For Methodical and highly organised Strong analytical skills Proactive approach to risk identification Comfortable working with large volumes of data and reports Confident communicator with strong stakeholder management skills Reliable with a consistent attention to detail Why Apply? Salary progression following probation Opportunity to support a large national operation Varied role combining compliance, reporting, analysis, and stakeholder engagement Stable and growing business environment Apply Today If you have experience in Compliance, Facilities Management, Property Compliance, Service Administration, Operations Coordination, Contractor Management, or Multi-Site Support , we'd love to hear from you. Apply now to be considered for this Service & Compliance Team TPBN1_UKTJ

SHEQ Manager - Electric Our salaries are competitive and reviewed regularly to ensure they remain fair and in line with the wider industry. Tipton Doocey Group is a long-established, family-run utility and civil engineering contractor with over 40 years of industry experience. Built on strong Black Country values, we pride ourselves on integrity, reliability, responsiveness and a commitment to delivering high standards in everything we do. Over the past 10 years, Doocey Group has experienced significant growth, achieved through consistently deliver high-quality work for our clients, including National Grid and South Staffordshire Water. Our success is built to deliver safely and reliably in a fast-paced and often challenging environment. As we approach a turnover of £100m, this marks an important milestone in our journey and reflects the hard work, ambition and dedication of our teams across the business. If you are looking to join a growing organisation that values hard work, loyalty and ambition, you will feel right at home at Doocey Group. The SHEQ Manager - Electric is responsible for monitoring, assessing, and improving compliance across low voltage operations, ensuring all works are completed safely, compliantly, and in accordance with company procedures, client requirements, and LRQA NERS accreditation standards. The role involves conducting site audits, inspections, competency assessments, and compliance reviews of operational teams undertaking de-looping, cable installation, jointing, and associated low voltage activities. The successful candidate will have a strong electrical background, experience within utility or distribution network environments, and a good understanding of SHEQ principles, playing a key role in maintaining NERS accreditation and promoting a positive safety culture across the business. • Lead SHEQ inspections, audits and compliance assessments across low voltage electrical operations., • Monitor compliance with company procedures, client requirements, risk assessments, method statements and safe systems of work., • Ensure compliance with LRQA NERS accreditation standards, Electricity at Work Regulations, HSG47, NRSWA and industry best practice., • Conduct site audits covering excavation, cable installation, jointing, service transfers and cable avoidance activities., • Verify workforce competencies, authorisations, qualifications and training records to ensure compliance with NERS requirements., • Review site-specific risk assessments, work packs and operational documentation to ensure compliance and operational readiness., • Provide coaching, guidance and support to operational teams to improve safety performance and compliance standards., • Identify unsafe acts, unsafe conditions and quality concerns, ensuring corrective actions are implemented and monitored through to completion., • Lead investigations into utility damage incidents, service strikes, near misses and other SHEQ events, identifying root causes and improvement actions., • Conduct behavioural safety observations and safety conversations to promote a positive safety culture., • Produce audit reports, compliance assessments and management information, highlighting trends, risks and recommendations., • Support management teams in closing audit findings, non-conformances and corrective actions., • Assist with internal and external LRQA NERS audits, surveillance visits and accreditation reviews., • Participate in operational, client and management review meetings to discuss compliance performance and improvement opportunities., • Support the development and continual improvement of policies, procedures, safe systems of work and operational controls., • Proven experience in SHEQ, compliance, auditing or operational assurance roles within utilities, electrical infrastructure or distribution networks., • Strong practical knowledge of low voltage electrical works, including cable installation, jointing, service transfers and de-looping activities., • Experience working within an LRQA NERS accredited environment., • Detailed knowledge of NERS Scheme Rules, industry standards and accreditation requirements., • Strong understanding of workforce competency management, assessments and compliance monitoring., • Experience conducting incident investigations, root cause analysis and corrective action planning., • Ability to interpret technical drawings, utility plans and electrical documentation., • Excellent communication, stakeholder management, organisation and report-writing skills., • Previous experience as a NERS Assessing Officer, Technical Advisor or within DNO, IDNO or ICP environments would be advantageous., • Previous experience within the utility, electrical infrastructure or distribution network sector., • Relevant electrical qualification and strong understanding of low voltage distribution networks., • NERS Assessing Officer and/or Technical Advisor accreditation., • IOSH Managing Safely, EUSR Utility SHEA and First Aid at Work certification., • Full UK Driving Licence and competency in Microsoft Office applications., • NEBOSH General Certificate, Internal Auditor qualification, Cable Avoidance Training and/or Mental Health First Aider certification desirable #J-18808-Ljbffr

At Tosca, we’re not just leaders in reusables—we’ve been pioneering sustainable solutions for over 60 years. We empower our partners with tailored innovations that drive efficiency and sustainability while reducing environmental impact. If you’re passionate about sustainability and operational excellence, we invite you to join our team. At Tosca, the accurate management of returnable assets is essential to delivering efficiency, sustainability and value across the supply chain. We are looking for an Asset Control Specialist to take ownership of stock audits and reconciliations for our UK & Ireland customers, ensuring data integrity, timely closures and clear, customer‑facing communication. You will combine precise data management with investigative work to identify discrepancies early, drive corrective actions and protect Tosca’s asset value. • Plan and schedule physical stock counts with field teams; ensure all audits are executed on time and fully reconciled within three months., • Analyse customer declarations (CDI/EDI), spot anomalies, contact customers to clarify issues and agree corrective actions; unblock pending transactions to prevent delays., • Prepare the monthly Asset KPI slide for the MBR, report deviations and trends, and monitor forward cover data to maintain accuracy., • Hold weekly review meetings with Sales, coordinate group counts and elevate roadblocks to management where required; align progress with Customer Service and Sales., • Coordinate with Finance to issue loss/gain invoices; attend customer audit meetings and, when needed, participate in on‑site counts., • Ensure strict adherence to European Asset Management processes and timelines., • 3+ years’ experience in asset control, inventory management or a similar operational role within supply chain/logistics., • Advanced Excel (pivots, formulas, data analysis) and confidence working with asset declaration/tracking tools (CDI/EDI); exposure to BI/reporting (e.g., Tableau/Power BI) is a plus., • Strong analytical skills, attention to detail and the ability to meet strict deadlines; clear, professional communication and cross‑functional collaboration., • Location: Dudley, UK — on‑site role with up to 20% travel to other EMEA locations., • Able to commute to the Dudley office as required., • Participation in the company bonus plan, • 25 days of annual leave plus 8 public bank holidays (33 days in total), • Private medical insurance (comprehensive cover for you, with the option to add dependents at a competitive rate, available after probation), • Life insurance (coverage equivalent to one time your base salary, effective from day one), • Workplace pension scheme (employer contribution 3%, employee contribution 5%, after probation), • A collaborative, international and supportive work environment Dudley, UK – this is a full‑time, on‑site role with occasional travel (up to 20%). We continuously invest in your personal and professional development through our training & coaching programs. You will join a dynamic and fast‑growing company that is part of a strong international group. We take pride in our green service and encourage our employees to participate in our growth and help us co‑define the path to success. You will work in a fun environment with a supportive team that cares about each other and encourages collaboration at all levels. We value diversity and equal opportunity. Applicants are welcomed on the basis of their individual merits as we do not discriminate on the grounds of age, sex, disability, ethnic or racial origin, religion or belief, or sexual orientation. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. External recruitment services/agencies will not be used for this position. #J-18808-Ljbffr

SHEQ Manager – Electric Our salaries are competitive and reviewed regularly to ensure they remain fair and in line with the wider industry. Tipton Doocey Group is a long-established, family-run utility and civil engineering contractor with over 40 years of industry experience. Built on strong Black Country values, we pride ourselves on integrity, reliability, responsiveness and a commitment to delivering high standards in everything we do. Over the past 10 years, Doocey Group has experienced significant growth, achieved through consistently deliver high-quality work for our clients, including National Grid and South Staffordshire Water. Our success is built to deliver safely and reliably in a fast-paced and often challenging environment. As we approach a turnover of £100m, this marks an important milestone in our journey and reflects the hard work, ambition and dedication of our teams across the business. If you are looking to join a growing organisation that values hard work, loyalty and ambition, you will feel right at home at Doocey Group. The SHEQ Manager – Electric is responsible for monitoring, assessing, and improving compliance across low voltage operations, ensuring all works are completed safely, compliantly, and in accordance with company procedures, client requirements, and LRQA NERS accreditation standards. The role involves conducting site audits, inspections, competency assessments, and compliance reviews of operational teams undertaking de-looping, cable installation, jointing, and associated low voltage activities. The successful candidate will have a strong electrical background, experience within utility or distribution network environments, and a good understanding of SHEQ principles, playing a key role in maintaining NERS accreditation and promoting a positive safety culture across the business. • Conduct SHEQ inspections and low voltage operational assessments on relevant projects and associated utility works., • Monitor compliance with company policies, safe systems of work, risk assessments, method statements, and client specifications., • Undertake site audits of excavation, cable installation, cable jointing, service transfers and cable avoidance., • Assess compliance with LRQA NERS requirements and identify any deviations from approved procedures., • Verify that operatives possess the correct competencies, authorisations, and certification required to undertake their work., • Ensure all works are being completed in accordance with Electricity at Work Regulations, HSG47, NRSWA requirements and industry best practice., • Review and assess Site Specific Risk Assessments (SSRAs) to ensure they accurately reflect site conditions., • Provide coaching, guidance and support to operational teams to improve safety performance and compliance standards., • Identify unsafe acts, unsafe conditions and quality concerns, ensuring corrective actions are implemented promptly., • Ensure utility damage incidents, near misses, service strikes, and safety observations are investigated and reported in accordance with company procedures., • Conduct safety conversations and behavioural observations to promote a positive safety culture throughout the business., • Liaise with Site Supervisors, Project Managers and operational teams regarding findings from audits and assessments., • Review work packs and documentation to ensure they meet both company and NERS requirements., • Produce detailed assessment reports and ensure actions are completed within agreed timescales., • Complete a programme of planned SHEQ and NERS compliance audits across operational teams., • Undertake competency assessments of operatives involved in low voltage activities., • Review trends identified through audits, inspections and observations, escalating concerns where necessary., • Attend operational meetings to discuss compliance performance, emerging risks and improvement opportunities., • Review utility damage reports, NCRs, near misses and corrective actions., • Monitor compliance against client contractual requirements and company performance standards., • Support management teams with close-out of audit findings and improvement actions., • Carry out documented inspections of plant, equipment and tooling used for low voltage works., • Review training records and competency matrices to ensure workforce compliance with NERS requirements., • Conduct formal internal audits against LRQA NERS accreditation requirements., • Participate in management review meetings regarding SHEQ performance, compliance and continual improvement., • Analyse SHEQ trends and provide reports to management outlining key risks and recommendations., • Review competency assessment programmes to ensure compliance with company and accreditation requirements., • Support internal reviews of policies, procedures, safe systems of work and operational controls., • Assist with preparation for external LRQA audits and surveillance visits., • Participate in client performance and compliance meetings where required., • Support investigations relating to utility damage, service interruptions, accidents, incidents and near misses., • Attend emergency incidents or high-risk sites when required by management., • Assist with implementation of corrective and preventative actions following audits and investigations., • Support mobilisation of new projects by reviewing compliance requirements and operational readiness., • Participate in LRQA NERS accreditation audits and provide evidence to auditors as required., • Assist in reviewing and updating operational procedures to ensure ongoing NERS compliance., • Deliver toolbox talks, briefings and compliance updates to operational teams., • Attend mandatory training courses as defined within the company training matrix., • Keep up to date with legislation and record Continued Professional Development (CPD)., • Proven experience carrying out audits, inspections, assessments and compliance monitoring activities., • Strong practical understanding of low voltage electrical works, service transfers and de-looping operations., • Demonstrable experience working within an LRQA NERS accredited environment., • Detailed knowledge of NERS Scheme Rules, accreditation requirements and industry standards., • Experience assessing compliance against documented policies, procedures and standards., • Strong understanding of competency management and workforce assessment requirements within NERS accredited organisations., • Ability to interpret technical drawings, utility plans and electrical documentation., • Experience producing detailed reports, audit findings and corrective action plans., • Ability to investigate incidents and identify root causes., • Excellent communication skills, both written and verbal., • Strong organisational and time management skills., • Excellent attention to detail., • Ability to challenge unsafe behaviours professionally and constructively., • Self-driven, results-oriented and capable of working independently., • Ability to engage positively with operational teams and management at all levels., • Previous experience as a NERS Assessing Officer or NERS Technical Advisor., • Experience supporting LRQA surveillance audits and accreditation renewals., • Working knowledge of National Grid Electricity Distribution standards and requirements., • Experience undertaking technical assessments of jointing, cable installation and low voltage network construction activities., • Experience developing and delivering competency assessments for operational personnel., • Understanding of ISO 9001, ISO 14001 and ISO 45001 management systems., • Experience within electrical distribution, ICP, IDNO or DNO environments., • Previous experience within the utility, distribution network or electrical infrastructure sector., • Electrical qualification in a relevant discipline., • Working knowledge of low voltage distribution networks., • Strong understanding of Electricity at Work Regulations and distributer safety rules., • Assessing officer/Technical Advisor (NERS)., • IOSH Managing Safely., • EUSR Utility SHEA., • First Aid at Work., • Full UK Driving Licence., • Competent user of Microsoft Office applications including Word, Excel and Outlook., • NEBOSH General Certificate or equivalent Health & Safety qualification., • Internal Auditor qualification., • Cable Avoidance Training., • Mental Health First Aider. Doocey Group value a diverse workforce and welcome applications form all sections of the community, regardless of any protected characteristics. Please note that we operate with a preferred supplier list and will not accept unsolicited CVs from recruitment agencies with whom we do not have an existing agreement. By submitting your application, you consent to Doocey Group retaining your CV, application details, and personal information for the purpose of considering you for current and future employment opportunities. Your information will be stored securely and will only be shared internally as necessary. #J-18808-Ljbffr

Baltic Recruitment are currently recruiting for a Permanent Quality Technician for a client located in Darlaston . This role is working on a Night Shift, working with Quality, NPI, Engineering & Operations Teams. The Quality Technician protects the customer by ensuring stable processes, detecting non‑conformance early, and escalating risks in real time, ensures each production shift consistently meets customer and internal quality requirements whilst providing immediate problem‑solving support to the production team. Quality Technician Main Duties and Responsibilities: First‑Offs / Start‑Up Validation Complete First‑Off inspections for all machining and assembly lines at start‑up, tool changes, batch changes, and resets. Verify parts against engineering drawings, control plans, and critical-to-quality (CTQ/CSI) characteristics. Sign off First‑Off documentation and release machines for production. Escalate and stop production where First‑Off criteria are not fully met. Machine Parameter Checks Validate critical machine settings and parameters per standardized work, control plan, and Poka‑Yoke requirements. Ensure machine parameter verification is completed on time and accurately recorded. Raise abnormality reports and initiate escalation if parameters deviate from standards. End‑of‑Line (EOL) Inspection & Audit Conduct regular in‑shift EOL audits against defined audit checklists and customer standards. Complete layered process audits (LPAs), product audits, torque audits, assembly checks, and functional verifications. Identify recurring defects and trend audit data for review with QE and Production Supervisors. Immediately isolate suspect product when audit failures occur. Abnormal Process / Alternative Process Verification Verify alternative or abnormal processes (e.g., manual rework, special tooling, repaired equipment). Check that deviations are authorised (concessions, rework instructions). Monitor reworked parts for 100% confirmation checks where required. Report unauthorised process changes or deviations immediately. CMM Support (Set‑Up / FPPO Parts) Complete First Piece Process Off (FPPO)/CMM dimensional verification. Perform basic CMM routines. Communicate results to production supervisors and prevent machine release until compliance is confirmed. Maintain traceability of FPPO documentation and approval status. Containment: Supplier & Customer Issues Lead or support containment activities when defects are identified internally, by the customer, or from suppliers. Implement robust quarantine of suspect parts, WIP, and raw materials. Execute 100% inspection or controlled shipping where required. Provide daily updates on containment status and defect trends. Collaborate with QE on root cause, sorting, and verification activities. Support Problem Solving Participate in shift‑level problem solving, using 5‑Why, Ishikawa, 8D, or DMAIC tools. Supply data, samples, and measurement results to Engineering and Quality teams. Help validate containment and corrective actions on the shop floor. Support process monitoring to ensure recurrence prevention. Additional responsibilities Perform in-process inspections per control plan frequency. Ensure all scrap, rework, and deviations are identified and recorded correctly. Verify packaging, labelling, batch traceability and segregation of NG/OK product. Support internal and external audits (IATF 16949, ISO 9001, customer audits). Maintain 5S standards in quality stations and across production areas. Escalate risks early through established escalation routes. Quality Technician Applicants: Strong understanding of machining & assembly processes. Competent in use of gauges, micrometres, verniers, height gauges, fixtures, and test benches. Basic to intermediate understanding of GD&T. Ability to read engineering drawings and control plans. Exposure to CMM process (program execution or part submission workflow). Knowledge of Core Tools (PPAP, APQP, MSA, SPC, FMEA). High attention to detail and accuracy. Ability to work independently on shift, making decisions without immediate management. Strong communication with operational teams. Calm and structured approach to defect escalation. Proactive mindset in identifying risks and issues. Previous experience in a manufacturing quality role. Competence in dimensional inspection and understanding quality standards. Ability to perform First‑Off, in‑process, and final inspections. Desired: NVQ Level 3 or above in Engineering / Manufacturing / Automotive (Desirable). Experience with CMM measurement or metrology equipment (Desirable). IATF 16949 awareness training (Desirable). Experience with machining or assembly processes (Desirable). Working Monday to Friday 9.00 pm - 6.00 am. Salary is £33,000 to £35,000. TPBN1_UKTJ

Reliability Engineer £51,000 – £53,000 Wolverhampton DAYS – 39 hours a week – 1pm finish on Friday Are you a Reliability Engineer who enjoys solving complex problems and preventing them from happening again? This is an outstanding opportunity to join a brand-new, state-of-the-art manufacturing facility featuring cutting-edge robotics, advanced automation, and an exceptionally clean working environment. We’re looking for someone with a passion for reliability, continuous improvement, and data-driven decision‑making. Whether you’re an experienced Reliability Engineer or a Senior Maintenance Engineer or Process Engineer with strong root cause analysis skills, we’d love to hear from you. As a Reliability Engineer, you’ll play a key role in improving equipment performance and reducing downtime by identifying recurring issues and implementing long‑term solutions. Your responsibilities will include but not limited to: • Analysing equipment performance data to identify trends and drive reliability improvements., • Leading root cause analysis investigations to eliminate repeat failures., • Presenting daily and weekly KPI reports, along with action plans to improve performance., • Leading major breakdown investigations and implementing corrective actions, • £51,000 – £53,000 salary, • 16% employer pension contribution, • 80% company sick pay, • Death in Service benefit (3x annual salary), • Work in a brand-new, modern manufacturing facility, • State-of-the-art robotics and automated production equipment, • Exceptionally clean working environment, • Brand-new staff canteen with free weekly vouchers, • Join a business investing heavily in technology and continuous improvement, • Reliability Engineer, Senior Maintenance Engineer, or Process Engineer, • Strong experience analysing data and implementing measurable improvements, • Proven knowledge of Root Cause Analysis (RCA), Kaizen, Six Sigma, or other continuous improvement methodologies, • Confident communicating performance data and leading improvement initiatives, • HNC/HND qualification is advantageous but not essential INDSW #J-18808-Ljbffr

Complexio is the intelligence layer for enterprise AI. Our platform builds a connected understanding of how businesses actually operate - across people, processes, and systems. Enterprises have invested heavily in AI platforms, copilots, and data infrastructure - yet daily work still runs on manual hand-offs and thousands of unseen tasks buried in emails, chats, and spreadsheets. Complexio closes that automation gap. Our Event Knowledge Graph ingests structured and unstructured data to create a living map of how an organisation truly works - every task, interaction, and dependency. Our Context Broker unifies this knowledge across enterprise systems in real time, enabling our Orchestration layer and Enterprise Automator to discover, design, and execute workflows autonomously. Stevie, our conversational AI assistant, gives teams a natural way to query and act on that intelligence. Complexio deploys securely within your infrastructure and integrates with the enterprise platforms you already run on - turning organisational knowledge into measurable business outcomes. A joint venture between Hafnia and Símbolo, backed by leading maritime partners including Marfin Management, C Transport Maritime, Trans Sea Transport, and BW Epic Kosan. Born in maritime, now scaling rapidly across industries. We are now onboarding enterprise customers globally, with a platform built to handle the pace and complexity of real business operations. We’re looking for an Operations Team Lead to own production. Not just keep it running, but build a system that scales. You’ll lead operational excellence across all live customer-facing systems. Your mission: make production reliable, observable, predictable, and continuously improving. This is a hands‑on role. You’ll shape process, lead incidents, build the team, and move us from reactive firefighting to proactive reliability engineering. • Stability and availability of all live systems, • Operational readiness for new releases, • Safe production access and change coordination Production is a high-discipline environment. You make sure it stays that way. You own the full lifecycle: • High‑signal alerting and fast detection, • Structured incident response, • Clear internal and customer communication, • Blameless postmortems, • Systemic fixes that prevent repeats Goal: Fast recovery. Fewer recurring incidents. • Design sustainable rotations, • Clear escalation paths, • Defined severity levels, • Strong runbooks, • No burnout culture Someone accountable is always reachable. Escalations are fast and predictable. • Define SLIs/SLOs for critical systems, • Improve visibility across availability, latency, errors, and saturation, • Track MTTR, incident frequency, and escalation trends, • Drive reliability roadmap initiatives We measure reliability, and improve it continuously. • Lead and grow the Operations team, • Set clear standards and KPIs, • Build a culture of ownership and accountability, • Raise the bar on operational discipline You’re responsible for both system performance and team performance. • Strong experience in SRE, DevOps, Infrastructure, or Production Engineering, • Prior experience leading technical teams, • Deep hands‑on incident management experience, • Strong observability and reliability mindset, • Calm under pressure, clear in communication, • Systems thinker, fixes root causes, not symptoms, • Production is sacred., • Clear ownership beats ambiguity., • Blameless culture, high accountability., • Fix systems, not people., • Reliability is a product feature. #J-18808-Ljbffr

Innovation Lead Wolverhampton, UK (WV4 6FB) | Hybrid - flexible working | Permanent, Full-time £75,000 - £90,000 per annum + Strong benefits + Car allowance Fortress Safety is looking for an Innovation Lead to drive sustainable, profitable growth by turning unmet customer needs and emerging technology into real commercial opportunities. Reporting to the Innovation Director, you'll shape ideas from early exploration through to validation, working across the business and with external partners to keep Fortress ahead in an evolving industrial landscape. This is a chance to build something that genuinely shapes where the business goes next. • Lead the identification, development and prioritisation of innovation opportunities aligned to Fortress strategy and market needs, • Own and manage the innovation pipeline, progressing concepts from early exploration through to validated handover into Product, Engineering or other delivery teams, • Work closely with R&D, Engineering, Product Management and Safety Services to explore feasibility, risk and value of new ideas, • Monitor industry trends, emerging technologies, competitor activity and customer insight to inform opportunity identification, • Facilitate ideation sessions, workshops and structured problem-solving activities across the business, • Engage with customers, partners and external bodies to validate concepts and understand emerging needs, • Support licensing, partnership and acquisition-related innovation activity where appropriate, • Explore adjacent-market and platform innovation, not just incremental product development, • Translate emerging technology trends into practical, value-led opportunities, • A degree in Engineering, Product, Innovation, Business, or equivalent experience gained through relevant roles, • Demonstrated experience working in innovation, R&D, product development, or a technically led commercial environment, • Strong understanding of structured innovation approaches, applied pragmatically in a business context, • Commercial awareness, with the ability to assess viability, value and risk alongside technical feasibility, • Confidence engaging with engineering and technical teams, with the ability to challenge and influence constructively, • A proven ability to work cross-functionally and progress initiatives without formal authority, • Strong analytical, problem-solving and decision-making capability in ambiguous environments, • Experience as a Controls Engineer or in a related technical discipline, • 25 days holiday per year plus bank holidays, • Option to work a 9-Day fortnight (compressed hours), • Employer pension contribution of up to 10.5%, • Company bonus scheme, • Annual Halma share vesting scheme, • Airport parking discounts, • Eyecare support, • Cycle to work scheme, • Long service recognition, • Life assurance cover Since 1977, Fortress Safety has been the expert in machinery safety and interlocking, protecting people and equipment in hazardous environments worldwide from our Wolverhampton HQ, with operations across the USA, Europe, Australia, China and India. We're proud to be part of Halma plc, a FTSE 100 company with over 8,000 colleagues across 50+ businesses globally, all united by a purpose to build a safer, cleaner, healthier future for everyone, every day. At Fortress, we don't just accept difference - we celebrate it. We're committed to creating an inclusive environment for all colleagues, and if you need any accommodations during the recruitment process, just let us know. #J-18808-Ljbffr

Dudley Metropolitan Borough Council is recruiting a number of Strategic Operational Leads to shape the future of housing and homelessness services across the borough. The Operations Manager for Dudley Homes will oversee the allocation and letting of social housing, ensuring high levels of customer satisfaction and compliance with policy while reviewing trends and working with partners to meet demand. These roles offer senior leadership opportunities within a forward-thinking housing service, #J-18808-Ljbffr

Based in Dudley, the QSHE Manager will hold dual-site responsibility for quality, health, safety and environmental compliance across a foundry and heavy engineering manufacturer. Working full time at 44 hours per week, this permanent post attracts a salary between £45,000 and £50,000 per annum. The successful candidate will maintain integrated management systems, lead audits, investigate incidents, and drive continuous improvement in line with ISO standards. Strong knowledge of manufacturing legislation, risk assessment and environmental permitting is essential, alongside proven team leadership. The role suits a NEBOSH-qualified professional keen to shape safety culture during a period of significant investment and expansion. Salary: £45,000 - £50,000 per annum Hours: Full Time, 44 Hours per Week We''re recruiting on behalf of a leading foundry and heavy engineering manufacturer in the Black Country that is undergoing an exciting period of growth. Following significant investment in new equipment, automation technology, and increased production capacity, the business has expanded to its largest workforce to date and continues to strengthen its position within the UK manufacturing sector. With a strong pipeline of work, modern facilities, and long-term growth plans, this is an excellent opportunity to join a forward-thinking employer that values skill, commitment, and career development. An exciting opportunity has arisen for an experienced QHSE Manager to lead Quality, Health, Safety and Environmental activities across two manufacturing sites. Reporting directly to senior leadership, you will play a pivotal role in driving quality improvement, regulatory compliance, workplace safety, and environmental performance. Working closely with Production, Engineering and Quality teams, you will champion a culture of continuous improvement, ensuring products, processes and people consistently meet the highest standards. This is a strategic leadership role for someone who can influence change, drive operational improvements, and support the continued growth of a successful manufacturing business. • Lead and develop the company''s Quality, Health, Safety and Environmental strategy., • Ensure compliance with all relevant legislation, industry standards and customer requirements., • Drive quality improvement initiatives focused on reducing defects, variability and waste., • Lead risk assessments, audits, investigations and corrective action programmes., • Manage and develop Quality Engineers and Technicians., • Collaborate with Production, Engineering and Technical teams to resolve quality and process issues., • Monitor quality, safety and environmental performance through KPI reporting and analysis., • Support customer audits, supplier audits and external accreditation activities., • Develop and deliver training programmes that promote a strong culture of safety and compliance., • Lead root cause analysis activities and implement effective preventative measures., • Analyse quality data and trends to identify improvement opportunities., • Support sustainability, energy efficiency and environmental improvement initiatives., • Act as the primary point of contact for QHSE-related matters across the business., • Proven experience in a QHSE Manager, Quality Manager, HSE Manager or similar leadership position., • Strong background within foundry, castings, heavy engineering, manufacturing, or metals processing environments., • Excellent understanding of quality systems, health and safety legislation, and environmental compliance., • Experience conducting audits, risk assessments and root cause investigations., • Knowledge of continuous improvement methodologies and quality tools., • Strong leadership and people management skills., • Excellent communication skills with the ability to influence stakeholders at all levels., • Strong analytical and problem-solving abilities., • Comfortable working acr #J-18808-Ljbffr

The Performance Analyst will help AWTG and its clients understand how digital products, services and operational processes are performing. The role focuses on defining useful measures, analysing trends, producing clear reports and turning insight into practical recommendations for improvement. You will work with multidisciplinary teams across data, AI, software engineering, product, QA and delivery to create practical outcomes for clients and end users. • Work with delivery, product and client teams to define KPIs, success measures, reporting needs and performance baselines., • Collect, clean and analyse data from digital analytics, operational systems, service data and stakeholder inputs., • Create regular reports, dashboards and visualisations that explain performance clearly to technical and non-technical audiences., • Identify service trends, risks, bottlenecks and opportunities for improvement across products or projects., • Support teams in interpreting evidence and making data-informed decisions during delivery and continuous improvement., • Maintain quality assurance checks so that analysis is accurate, repeatable and fit for purpose., • Experience using analytical tools, spreadsheets, dashboards or data visualisation platforms., • Ability to turn business goals and user needs into measurable indicators., • Good understanding of data quality, validation and basic statistical or analytical techniques., • Clear communication skills, including the ability to present findings in a simple and actionable way., • Awareness of data privacy, security and ethical constraints when working with service data., • Ability to work independently while knowing when to seek guidance from senior colleagues., • Experience with GA4, Power BI, Looker Studio, SQL or similar reporting tools., • Experience working in Agile delivery teams or digital service environments., • Understanding of user‑centred service performance and benefits tracking., • Performance measures are clearly defined and understood by stakeholders., • Reports are accurate, timely and support practical decision-making., • Insights help teams improve user outcomes, operational efficiency and service quality. #J-18808-Ljbffr

Based: North of England, covering Sheffield up to Darlington across to Manchester and Liverpool. (Location to be agreed on offer) Delivering new business wins from the Corporate, SME and intermediary markets through highly effective canvassing of businesses over the phone, video calls and in person using their prospecting skills. Delivering profitable accounts that reach and exceed targets for on rent and revenue. Report to: National Sales Team Manager Company car Portfolio revenue management: £500K-£2M Monthly new business appointments: 10-15 Monthly new account wins (£25K+):2-4 Achieve account contact frequency targets and attend regular review meetings. Ability to work with existing customers to highlight areas where Switch can gain additional rental volumes. Negotiation with lapsed accounts that can be re-activated. Will gain great understanding of Switch Products and Services in order to facilitate a consultative sales approach. Identify all opportunities to open Switch Business accounts where it is beneficial to the customer and to Switch. Ability to get new customers trading quickly to profile. Use of in-house Athena CRM put in place to document and report on new business and account management activity. Understanding of customer paperwork requirements. Good understanding of the region and the businesses located there. Has a structured plan in place to maximise time spent face to face with customers while minimising traveling time. Keeps abreast of competitor activities and market trends to identify prospect targets. Collaborates with other functions so accounts are set up quickly and efficiently within the agreed SLAs. A full understanding of other department's roles in the customer journey. Self-management of prospect data to keep an active pipeline of £50K+ prospects topped up. Work with the Internal Sales team to maximise territory management and share local market info. Builds effective relationships with other teams, especially operations to drive new business opportunities coming into the team. Vertical sector specialisation to aid in self-generated prospecting. Delivery of revenue against target New business wins against target High number of self-generated new business wins Key performance indicators Appointments against target Awareness of industry trends Timely/useful insights on Competitor activity High new win to traded revenue ratio • Time Management, • Negotiating, • Verbal Communication, • Written Communication, • Business Literacy, • Managing the Detail, • Strong Work Ethic, • Having a Positive Impact and Influence, • Knowing and Managing Self, • Putting Customers First, • Achieving More, • Working Together Has a positive attitude and strong work ethic. Can work effectively under pressure and consistently deliver on revenue targets and profitable new account wins that will grow into loyal Switch customers, they are also motivated by identifying larger opportunities that they can plan and execute a strategy to win. Has no sense of urgency and is unable to understand the role they play in the team and how it affects the overall revenue performance. They are easily frustrated when things don't go their way and they will sit and wait for opportunities to come to them. Maths & English GCSE or equivalent Proven experience dealing with high level Decision Makers in a B2B sales role where a superior work ethic has been demonstrated. A background in vehicle rental B2B sales is preferred. #J-18808-Ljbffr

Join us here at Poundland & Dealz as a Contracts Manager in our Property Services team. Based in our Customer Support Centre in Walsall, the role will work on a hybrid basis and include some travel to other sites and suppliers. As Contracts Manager you will be responsible for overseeing the creation, negotiation, and management of contracts with suppliers and service providers with a key focus on Facilities Management. You will ensure we are compliant with legal and regulatory requirements, managing contract risks, supporting the strategic objectives of Poundland and Dealz through effective contract management. You will frequently meet with current/new clients to review Performance, efficiency and to negotiate terms & conditions. With autonomy and trust to make an impact from day one, you’ll be responsible for: • Cross-Functional Collaboration: Work with Legal, Procurement, Property Operations, Retail Support, Property Services Team and Profit Protection to ensure contracts meet business and operational requirements., • Contract Negotiation: Lead contract negotiations with suppliers, contractors, and service providers, ensuring favourable terms, efficiencies and alignment with project and business objectives., • Risk Management: Identify and mitigate contract risks, ensuring compliance with legal and regulatory requirements., • External Partnerships: Build and maintain relationships with suppliers, clients, and service providers to ensure timely and cost-effective delivery of goods and services., • Cost Management: Challenge supplier costs to ensure quality and value, and approve contract payments., • Manage costs in-line with business annual budget targets., • Leadership and Guidance: Provide leadership and guidance to contract management teams, fostering a culture of collaboration, innovation, and excellence., • Contract Management: Oversee the entire contract lifecycle, including drafting, reviewing, negotiating and performance managing., • Ensure compliance with safety regulations and industry standards., • Performance Monitoring: Track contract performance against key performance indicators, making necessary adjustments to meet objectives., • Policy Implementation: Implement contract management policies, procedures, and best practices to drive continuous improvement and efficiency., • Industry Awareness: Stay informed about industry trends, emerging technologies, and best practices in contract management., • Regulatory Compliance: Ensure compliance with all relevant legal and regulatory requirements related to contract management. We are looking for a proven Contract Manager with experience in contract management across a large and multi-sited commercial organisation. Retail experience is preferred but not essential. You will be able to demonstrate expertise in contract law, procurement processes, and risk management techniques. A high-level understanding of legal and regulatory requirements related to contract management, including safety, environmental, and accessibility standards is essential. You will have experience in selecting, onboarding, and offboarding suppliers, as well as, strong supplier performance management skills. We offer rewards that go beyond the payslip, including: • 10% employee discount card with increased discount events over the year., • Celebrate your birthday, you’ll get an extra day off for your birthday., • Holidays, 33 days a year inc banks., • Single private medical cover., • Annual bonus scheme, with the opportunity to earn up to 15% of your base salary., • Car allowance of £500 per month, • Free parking onsite., • Pension scheme for your future, with up to 5% employer matched contributions., • We put wellbeing first through our partnership with Retail Trust which gives you and your family access to a fantastic range of resources., • My Staff Shop, giving you an amazing number of discounts and shopping vouchers., • For those unexpected moments, our partnership with stream enables you to access up to 50% of your monthly earned wages early, along with savings and financial advice., • Training and development opportunities, we want you to grow your career with us, be that through one of the qualifications we offer or internal programmes, this role can be just the first step., • Plus, life assurance, loyalty service awards and more. Bring your leadership, energy, and positive approach — and we’ll help you build your career with us! We’re committed and proud to our inclusive culture, and that starts with the recruitment and selection process. If you require a reasonable adjustment during the recruitment process, please do share this with us on your application form and we’ll make every effort to meet your needs. #J-18808-Ljbffr

Job Title: Professional Services Consultant Job Type: Permanent/Contract (Outside IR35) Job Location: 100% Remote in UK Job Description: About the Role The Professional Services Consultant will serve as a product specialist delivering exceptional consulting services to our clients within their designated region (North America, EMEA). Reporting to the Professional Services Consulting Manager or Senior Manager, this role will be responsible for providing strategic consulting services, helping clients define requirements, and configuring and optimizing our software to achieve critical business goals. The ideal candidate will combine technical expertise, consultative skills, and strong client relationship management to drive positive customer outcomes. Key Responsibilities Technical & Consultative Expertise • Provide expert advice and solutions to clients on our products and features, as well as systems, software development, and business processes, • Stay updated with the latest within our products and features, as well as broader technology trends and advancements, • Apply technical knowledge to support clients in achieving their business objectives, • Identify and resolve complex business or technical issues in partnership with the Solutions Architect to ensure minimal disruption to the project, • Configure and customize our solutions to meet client-specific requirements Client Engagement & Delivery • Build and maintain strong client relationships with all relevant stakeholders, • Understand client needs and provide support to deliver tailored solutions, • Communicate effectively with clients, translating technical concepts to non-technical stakeholders, • Represent the company professionally and demonstrate the value of our solutions, • Drive client adoption and ensure successful implementation of our solutions Project Support • Contribute to the management of projects from inception to completion, • Ensure timely delivery and adherence to budget in partnership with the Delivery Manager and client stakeholders, • Be able to apply project management methodologies to track progress and manage deliverables, • Identify and mitigate potential risks that could impact project success, • Manage client expectations throughout the project lifecycle Documentation & Knowledge Sharing • Prepare detailed reporting and presentations in partnership with the Delivery Manager for internal and client stakeholders, • Clearly document agreed-upon solutions in partnership with the Solutions Architect, • Capture all relevant information for recurring technical needs, • Create and maintain knowledge base articles and best practice guidelines, • Contribute to the development of reusable assets and templates Team Collaboration & Operational Adherence • Adopt and help iterate on all processes, best-practices and operational elements to ensure consistency, • Work effectively with cross-functional teams to deliver integrated solutions, • Mentor and guide associate consultants where appropriate, • Foster a collaborative and productive work environment, • Share knowledge and expertise with team members, • Support the Professional Services Consulting Manager in achieving team objectives Qualifications Experience • 4+ years of experience in technical or business consulting or a related field, • History of successful client engagement and solution delivery, • Experience with enterprise software implementation and configuration or professional services, • Background in applying structured methodologies for service delivery, • Experience working in cross-functional project teams Technical Skills • In-depth knowledge of the solutions being implemented or leveraged (Subject Matter Expert), • Strong understanding of other technical systems and integrations, • Familiarity with software development processes and practices, • Experience with configuration and customization of enterprise software, • Understanding of data models and business process workflows, • Familiarity with UX/UI design principles Consultative Skills • Strong analytical and problem-solving capabilities, • Ability to analyze complex problems and develop effective solutions, • Experience translating business requirements into technical solutions, • Strong data analysis and interpretation skills, • Creative and critical thinking abilities Project Management Skills • Familiarity with project management methodologies (e.g., Agile, Scrum, Waterfall), • Ability to manage multiple workstreams simultaneously, • Strong organizational and time management skills, • Experience in scope management and handling changing requirements, • Ability to track progress and report on deliverables Communication & Client Management • Excellent verbal and written communication abilities, • Strong presentation and documentation skills, • Ability to explain technical concepts to non-technical stakeholders, • Experience building and maintaining strong client relationships, • Understanding of client business processes and requirements Additional Skills • Strong business acumen with understanding of industry trends, • Ability to align technical solutions with business goals, • Adaptability to quickly learn new technologies and processes, • Team collaboration and interpersonal skills, • Self-motivation and ability to work independently when needed Education & Certifications • Bachelor's degree; Master's degree preferred, either degree in Computer Science, Information Technology, or related field a plus, • Relevant certifications (e.g., PMP, ITIL) a plus JBRP1_UKTJ

Hours - Monday - Friday with a half-dayfinish on a Friday Benefits: 25 days holiday 8 bank holiday (33) Pension Health Care Scheme, Car Scheme ongoing personal development & training opportunities Are you an engineer who enjoys getting hands-on with complex electro-mechanical systems while also influencing the future direction of innovative products? We're looking for an Electronic Development Engineer / Systems Engineer to play a key role in the design, development and continuous improvement of sophisticated electro-mechanical products. This is an exciting opportunity to work across the full product lifecycle, from concept and prototyping through to production support, product enhancements and future new product introductions. You'll join a collaborative engineering team where your ideas will genuinely help shape product roadmaps, improve customer outcomes and drive technical innovation. If you enjoy troubleshooting challenging technical issues, developing robust engineering solutions and seeing your designs make it into real-world applications, we'd love to hear from you. As a Product Development Engineer / Systems Engineer, you'll be the technical bridge between product development, manufacturing and customer support, helping to ensure products are reliable, high-performing and ready for future growth. Your responsibilities will include: • Designing, developing and integrating complex electro-mechanical systems, • Identifying opportunities to improve product performance, reliability, quality and cost-effectiveness., • Investigating and resolving electronic, mechanical and system-level issues., • Supporting engineering change activities and product lifecycle management., • Developing test methods and automated test systems to validate product performance., • Leading product evaluation, prototyping and verification activities., • Creating and maintaining technical documentation, specifications and test reports., • Contributing to the development of next-generation products and technologies., • Working closely with manufacturing teams to improve build quality and production efficiency., • Supporting customer and service teams with technical expertise and problem resolution., • Monitoring industry developments, competitor technologies and market trends to help shape future product innovation. We're keen to speak with engineers who enjoy combining practical engineering expertise with systems thinking and product development. • Degree qualified in Electronics Engineering, Electro-Mechanical Engineering, Mechatronics or a related discipline., • Experience developing, integrating or supporting complex electro-mechanical products, • Strong fault-finding and diagnostic skills, with the ability to troubleshoot electronic systems to component level., • Experience interpreting electronic schematics, technical drawings and engineering documentation., • Experience developing and executing product testing, validation and verification activities., • An understanding of digital and analogue electronics and embedded systems - ideal This is an opportunity to join a business and influence the direction of future products and technologies. #J-18808-Ljbffr

Maintenance Lead £53,000 Wolverhampton DAYS - 39 hours a week - 1pm finish on Friday Are you a Reliability Engineer who enjoys solving complex problems and preventing them from happening again? This is an outstanding opportunity to join a brand-new, state-of-the-art manufacturing facility featuring cutting-edge robotics, advanced automation, and an exceptionally clean working environment. We're looking for someone with a passion for reliability, continuous improvement, and data-driven decision-making. Whether you're an experienced Reliability Engineer or a Senior Maintenance Engineer or Process Engineer with strong root cause analysis skills, we'd love to hear from you. The Role As a Maintenance Lead you'll play a key role in improving equipment performance and reducing downtime by identifying recurring issues and implementing long-term solutions. Your responsibilities will include but not limited to: • Analysing equipment performance data to identify trends and drive reliability improvements., • Leading root cause analysis investigations to eliminate repeat failures., • Presenting daily and weekly KPI reports, along with action plans to improve performance., • Leading major breakdown investigations and implementing corrective actionsWhat's in it for you?, • £51,000 – £53,000 salary, • 16% employer pension contribution, • 80% company sick pay, • Death in Service benefit (3x annual salary), • Work in a brand-new, modern manufacturing facility, • State-of-the-art robotics and automated production equipment, • Exceptionally clean working environment, • Brand-new staff canteen with free weekly vouchers, • Join a business investing heavily in technology and continuous improvementWhat We're Looking For, • Experience as a Reliability Engineer, Senior Maintenance Engineer, or Process Engineer, • Strong experience analysing data and implementing measurable improvements, • Proven knowledge of Root Cause Analysis (RCA), Kaizen, Six Sigma, or other continuous improvement methodologies, • Confident communicating performance data and leading improvement initiatives, • HNC/HND qualification is advantageous but not essential INDJONNY JBRP1_UKTJ

1 Test and Development Engineer Pitstone, Buckinghamshire On Site Looking after the people who make Safran great is our priority. We offer a range of flexible benefits designed to support you-both in and out of work, including: *Early finish on Fridays *Competitive salary and annual bonus and pay review *25 days' holiday + bank holidays (option to buy/sell) *Strong Pension scheme and life assurance *Professional development, ongoing training, mentoring *Onsite amenities: parking, restaurant, bicycle storage, showers *Family-friendly and accessible workplace policies Safran - Here, we craft excellence together. At Safran, excellence is a journey - and we'd love you to be a part of it. As a trusted global leader in aerospace, defence, and space, we are proud to be a company where diversity, innovation, and opportunity come together to shape a sustainable future where we can all succeed together through a shared vision We are looking for passionate individuals to join our R&D Test team as a Test and Development Engineer at our Pitstone site. Your Role As a Test and Development Engineer at Safran Electrical & Power you will work with the latest in aerospace technology to plan, organise and execute testing to support the development and qualification tests performed on Safran products. You will support maintenance of the current and qualification testing capabilities, ensuring the team is always a step ahead with innovative testing processes and systems. You will perform data analysis of test results, utilising your analytical capabilities to assess trends in the data and identify any product concerns, offering solutions to any issues. *Performing Electrical, Mechanical development and qualification tests on Safran electrical and Power products using high speed drives in conjunction with electrical, electronic and mechanical equipment and analogue and digital instrumentation. *Carry out mechanical and electrical testing of Safran Group products. *Mechanical equipment maintenance and installation. *Hydraulic circuit construction, using solid and flexible piping. *Installing system wiring in test cells, both high and low current. *Modify existing test rigs to accept new equipment / components. *Mechanical assembly of prototypes / development units. What You'll Bring *An Engineering-related qualification (mechanical or electrical) and experience in electrical or mechanical development activities. *Ability and knowledge of test rig assembly and testing using a range of laboratory instrumentation and computer packages. *A level of development / certification knowledge and experience e.g. basic understanding of aspects of Development Engineering including Compliance Verification, Technical Risk, compilation of technical documentation, and use of instrumentation. *Able to follow procedures and clear instructions whether working independently or as part of a team. *Have a positive attitude and flexible, proactive approach to all aspects of work. *Ability to work under pressure to meet program deadlines. *Desirable - A basic knowledge of rotating machines, 3 stage and permanent magnet machines *Desirable - Experienced in Data Acquisition System and Analysis tools (i.e. Dewesoft, Labview & DasyLab) We also know that some candidates may be put off applying for jobs where they don't meet 100% of the criteria outlined in the advert, however, we encourage anybody to apply if you can demonstrate a variety of skills and experience relevant to the requirements of this role. Please let us know if you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation. JBRP1_UKTJ

Discover Tradebe Tradebe is a group of industrial businesses with the commitment of creating a more sustainable planet and making significant contributions to human wellbeing. In the UK, we are leaders focused on recycling, energy recovery and circular economy, managing all different environmental liabilities in a sustainable way. What will you do? Make an impact! The purpose of this role is to lead the commercial direction, growth, and performance of the Waste Transfer Station and package waste business, ensuring the UK network delivers against its revenue, margin, volume, and strategic growth targets in a safe, compliant, and sustainable way. The role will be responsible for shaping and executing the WTS and package waste commercial strategy, identifying and converting new business opportunities, strengthening customer propositions, and maximising value from existing and prospective accounts. Working closely with internal stakeholders across sales, operations, supply chain, bid management, finance, insights, and senior leadership, the role will ensure commercial plans are aligned, deliverable, and supported by robust pricing, reporting, and performance management. Externally, the role will build and maintain senior relationships with priority customers, partners, and market stakeholders to enhance Tradebe's market position, grow package waste opportunities, and support the continued development of the UK WTS network. What you'll be doing: Develop and implement the commercial strategy for WTS and package waste activities, identifying new business opportunities and supporting consistent delivery across the UK network. Work collaboratively with Tradebe sales teams to grow package waste volumes, expand services with existing customers, and coach teams to deliver against agreed commercial targets. Own and manage senior-level relationships with priority customers, acting as the escalation point for complex commercial or service-related issues. Support customer visits, presentations, trade fairs, bids, and mobilisation activity to help secure and onboard new opportunities effectively. Lead pricing activity for package waste, including the monthly pricing review, working with operational colleagues and in line with UK commercial sign-off limits. Compile, analyse, and report on commercial performance, including sales pipelines, volumes, pricing, variances, opportunity lists, customer trends, NCRs, key business issues, and proposed actions. Do you have what it takes? Essential Skills Strong knowledge of package waste, disposal routes, treatment outlets, and Waste Transfer Station operations. Good understanding of the WTS/package waste market, including customers, competitors, and key commercial drivers. Commercially focused, with the ability to identify opportunities, support pricing decisions, and grow customer value. Strong IT skills, particularly Microsoft Office and Excel, to analyse data and support reporting. Excellent communication and stakeholder management skills across internal teams, customers, and external partners. Highly organised, self-motivated, and able to manage priorities under pressure and to deadlines. Desirable Skills Experience developing or supporting commercial strategy within waste management or a related sector. Experience supporting sales pipelines, bids, pricing reviews, or contract mobilisation. Knowledge of margin management, commercial approvals, and performance reporting. Ability to coach and influence colleagues across sales, operations, supply chain, finance, and bid teams. Understanding of compliance, health and safety, and environmental responsibilities within the waste sector. We expect from you to Be accountable, Drive results , Embrace Change , and high levels of Collaboration ! What's in for you? Competitive salary Car allowance Bonus 6% Contributory Pension A range of benefits (access to our benefits platform for discounts and cash back on shopping purchases, gyms and leisure activities, cycle to work scheme and dedicated wellbeing centre) Ready to make a difference? Apply now! #TeamTradebe #SustainableCareers #TradebeJobs If this offer does not match your expectations, but you would like to develop your career in a company that promotes circular economy and sustainability, register on our Career Page, and don't miss out on new job opportunities! ?? Tradebe is committed to guaranteeing selection processes based on merit and skills free of any bias based on age, gender, sexual orientation, religion, or nationality. We believe in equal opportunities, and we work for it. TPBN1_UKTJ

Quality Inspection Supervisor Location: Darlaston Pay: £15.40 per hour Job Type: Full-time, Permanent Swift Temps are recruiting for an experienced Quality Inspection Supervisor to join a busy automotive operation in Darlaston. You'll be responsible for the day-to-day running of inspection and containment activities on-site, leading a team of inspectors and acting as the key link between the inspection team, management and the customer. The Role Your responsibilities will include: Leading daily inspection and containment activities on-site Allocating inspectors to jobs based on workload, priority and skills Ensuring inspections are completed accurately and within customer deadlines Managing shift handovers and maintaining continuity across shifts Responding quickly to urgent quality issues and potential line stoppages Checking inspection results and documentation for accuracy Identifying defects, trends and recurring quality issues Supporting containment, sorting and rework activities Acting as the main on-site contact for customer representatives Providing regular updates on job progress, issues and results Supervising, supporting and motivating the inspection team Conducting shift briefings and toolbox talks Monitoring attendance, timekeeping and performance Managing staffing levels, shift schedules, overtime and workload Completing daily reports and maintaining accurate records Monitoring KPIs including productivity, quality and defect rates Ensuring all site, health & safety and PPE requirements are followed Identifying opportunities to improve efficiency and quality About You We're looking for someone with: At least 2 years' supervisory/team leader experience 4 years' experience within quality inspection At least 2 years' automotive experience Experience working within a manufacturing, automotive or quality inspection environment A good understanding of inspection processes and quality standards Strong communication and organisational skills The ability to work calmly and effectively in a fast-paced environment Experience managing and supporting a team A valid FLT licence SAP experience would be advantageous This is a hands-on supervisory role, so you'll need to be comfortable getting involved on the shop floor, dealing with customers and responding quickly when priorities change. If your application is successful you will receive a call from Swift Temps NW - Deeside Branch on 01244728137. TPBN1_UKTJ

Product & Category Executive – Fluid Power & Seals We're growing fast and looking for a proactive Product & Category Executive to join our Fluid Power, Seals & Welding team in Wolverhampton. In this commercially focused role (known internally as Product Manager ), you'll support and shape the performance of a key product category within our UK Industrial & Infrastructure division. You'll work closely with internal teams and external suppliers to optimise our product range, deliver commercial success, and drive continuous improvement across the full product lifecycle. If you're analytically minded, commercially aware, and enjoy taking ownership of product strategy and performance, this is a fantastic opportunity to make your mark in a supportive and fast-paced environment. What You'll Be Doing: Category Management & Commercial Strategy Contribute to the UK commercial strategy for your product category Manage and take ownership of P&L performance, pricing strategy, and supplier relationships Identify opportunities to grow the category through cross-sell, OEM conversion, and product development Product Lifecycle & Proposition Define and manage core product assortment, supplier base, and sell-out strategy Gather market insights and analyse data to identify opportunities for product innovation Own the end-to-end lifecycle of your product category Campaigns & Sales Enablement Support and lead sales initiatives, product campaigns, and training Respond to product queries from internal stakeholders and customers Collaborate with Supply Chain to drive stock turn and optimise inventory Continuous Improvement Keep ahead of market trends and competitor activity Act as the internal go-to expert for your category, sharing knowledge and best practices What You'll Need: Essential Experience in a commercially focused product, category, or procurement role Strong stakeholder management and communication skills Advanced Excel and data analysis capabilities Desirable Knowledge of fluid power, seals, or industrial components Understanding of product lifecycle, pricing strategy, or supplier negotiations Experience working with B2B sales or technical products Why Join Us? A key role in a growing, forward-thinking business Plenty of autonomy and scope to shape your category Supportive team culture with real opportunities for career development TPBN1_UKTJ

The eCommerce Pricing Analyst is responsible for developing and executing pricing strategies that optimise online product profitability and competitiveness. This role involves analysing data trends, market dynamics, and consumer behavior to set, adjust, and monitor pricing across eCommerce platforms

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate. The Eurofins network is dedicated to delivering testing services that contribute to the health and safety of society and the planet, and to its corporate responsibility to protect the environment and ensure diversity, equity, and inclusion across its companies around the world. We’re proud to be an armed forces-friendly place to work and welcome applications from reservists, armed forces veterans (including the wounded, injured and sick), as well as cadet instructors, and military spouses and partners. The Operations Manager will be responsible for leading operational performance across the business unit, driving a culture of accountability, continuous improvement and operational excellence. As a key member of the senior management team, the successful candidate will lead managers and supervisors to deliver exceptional customer service, operational efficiency, quality and financial performance. They will play a critical role in identifying improvement opportunities, implementing change, challenging existing ways of working and delivering measurable improvements in productivity, service levels and business results. This is a hands-on leadership role for an individual who thrives in a fast-paced environment, can inspire teams through change and has a proven track record of delivering operational improvements and sustainable business performance. This is a full-time role, working 37.5 hours per week, Monday to Friday, 9:00am to 5:00pm. The successful candidate must be flexible with their working hours to meet the needs of the business.Key responsibilities to include: • Lead the day-to-day operational performance of the business unit., • Develop and implement strategies that improve operational efficiency, service delivery and customer satisfaction., • Ensure resources, equipment, systems and processes are optimised to support business objectives., • Drive a culture of accountability, ownership and operational excellence., • Monitor and improve operational KPIs, taking corrective action where required., • Ensure operational activities are delivered safely, effectively and in accordance with company standards and customer requirements., • Lead transformational change initiatives that improve productivity, efficiency and overall business performance., • Challenge existing processes and identify opportunities to simplify, standardise and optimise ways of working., • Deliver measurable improvements in service levels, turnaround times, quality and cost performance., • Use operational data and performance metrics to identify trends, risks and improvement opportunities., • Drive a culture of continuous improvement throughout all operational teams., • Lead and support the implementation of new processes, systems and technologies., • Lead, coach and develop managers, supervisors and team leaders to achieve business objectives., • Build high-performing teams focused on accountability, performance and customer service., • Create a positive and engaging working environment that supports employee development and retention., • Ensure workforce planning, staffing levels and skills are aligned with operational requirements., • Support recruitment, onboarding, talent development and succession planning activities., • Manage employee relations matters in accordance with company policies and procedures., • Ensure effective attendance, performance and capability management across teams., • Act as a senior operational contact for customers and key stakeholders., • Ensure customer requirements are understood and delivered consistently., • Lead the resolution of customer escalations and operational issues., • Identify opportunities to enhance customer experience and service delivery., • Build strong internal and external relationships to support business success., • Accountable for the operational contribution to business performance and budget delivery., • Manage costs in line with approved budgets and business objectives., • Drive efficiency improvements while maintaining quality, compliance and customer service standards., • Identify and deliver opportunities to reduce waste, improve productivity and maximise operational performance., • Support strategic business initiatives and contribute to the overall success of the business unit., • Ensure operational activities are conducted in accordance with relevant quality standards, company policies and regulatory requirements., • Support internal and external audits, investigations and continuous improvement activities., • Lead investigations into operational issues, customer complaints and non-conformances., • Promote a culture of quality, compliance and operational discipline across the business., • Undertake any other duties reasonably required by the business., • Proven operational leadership experience within a fast-paced environment., • Demonstrable success in improving operational performance, productivity and efficiency., • Experience leading managers, supervisors and operational teams., • Strong track record of driving change, implementing improvements and delivering measurable business outcomes., • Experience managing operational KPIs and performance improvement programmes., • Strong people leadership, communication and stakeholder management skills., • Experience in budgeting, resource planning and business performance management., • Excellent problem-solving and decision-making capabilities., • Experience within a regulated environment such as food, manufacturing, production, logistics,healthcare, scientific services or similar industries., • Experience of Lean, Six Sigma or other continuous improvement methodologies., • Project management and change management experience., • Understanding of quality systems and operational compliance requirements., • A natural leader who can engage, inspire and develop others., • Highly commercial with a strong focus on results and customer outcomes., • Resilient and confident in driving change and challenging the status quo., • Data-driven and able to make informed decisions quickly., • Organised, pragmatic and solutions-focused., • Comfortable operating in a fast-paced environment with multiple priorities At Eurofins we are growing, innovating and always learning. We celebrate the achievements of our employees through annual long service awards, recognise our colleagues special life events, and we are committed to charitable causes through global fundraising activities. As a Eurofins employee you will benefit from: • Additional Annual Leave at Employees set service dates, • Company Pension Plan, • Life Assurance Scheme (4 times annual salary), • Healthcare Cash Plan (6+ months service), • Enhanced Maternity, Adoption and Paternity Schemes, • Employee Assistance Programme – 24/7 confidential, • Health and Wellbeing Programmes, • Free parking, • Worldwide career opportunities, • We also have in place rewards recognising the great work ouremployees deliver, their dedicated service and celebrating special life events. Our people are the backbone of what we do, so it's incredibly important we find the right individuals to join us. As a potential new recruit you'll be invited to meet the team in the form of an assessment centre or a staged interview process dependent on the role and it's requirements, this will give you the opportunity to see what working for Eurofins is really like and enable us to get you know your key skills and strengths. Weembracediversity!Eurofins network of companies believe in strength and innovation through diversity, being an Equal Opportunity Employer. We prohibit discrimination against employees or applications based on gender identity and/or expression, race, nationality, age, religion, sexual orientation, disability, and everything else that makes employees of Eurofins companies unique. #J-18808-Ljbffr

Business Development Manager (IT Software Industry). We are seeking a dynamic and experienced Business Development Manager for our IT Software company. Stay updated on industry trends and competitors to identify potential areas for business growth.

Job Title Head of HR Our salaries are competitive and reviewed regularly to ensure they remain fair and in line with the wider industry. Tipton Doocey Group is a long-established, family-run utility and civil engineering contractor with over 40 years of industry experience. Built on strong Black Country values, we pride ourselves on integrity, reliability, responsiveness and a commitment to delivering high standards in everything we do. Over the past 10 years, Doocey Group has experienced significant growth, achieved through consistently deliver high-quality work for our clients, including National Grid and South Staffordshire Water. Our success is built to deliver safely and reliably in a fast-paced and often challenging environment. As we approach a turnover of £100m, this marks an important milestone in our journey and reflects the hard work, ambition and dedication of our teams across the business. If you are looking to join a growing organisation that values hard work, loyalty and ambition, you will feel right at home at Doocey Group. The Head of Human Resources is responsible for developing and delivering the Group's People Strategy, ensuring the organisation has the capability, culture, leadership and resources required to support sustained business growth. Supporting approximately 300 PAYE employees across six operational locations, the role provides strategic leadership for Human Resources, Talent Acquisition, Learning & Development, Reception and Administrative Support functions. The Head of HR will lead and develop a multi-disciplinary people team, ensuring consistently high standards of service delivery, compliance, employee experience and organisational effectiveness. Operating within a rapidly growing and fast-paced environment, the Head of HR will ensure that policies, procedures, systems and management capability evolve in line with business demands. Particular focus will be placed on building manager capability, strengthening accountability, improving organisational performance and embedding a high-performance culture throughout the Group. The Head of HR will act as a trusted advisor to Directors and senior leaders, providing commercially focused people solutions that support operational objectives whilst ensuring legal compliance and best practice. The role is accountable for ensuring the People Function delivers measurable value to the business through effective recruitment, talent development, organisational design, employee engagement, workforce planning and performance management. • Develop and deliver the Group People Strategy, ensuring alignment with business objectives, growth plans and operational requirements., • Provide strategic and operational HR leadership across all Group businesses and locations., • Act as a trusted advisor to Directors and senior leaders on organisational design, workforce planning, employee relations and people-related risk., • Lead and develop the HR, Talent Acquisition, Learning & Development, Reception and Administrative Support functions., • Coach and develop managers to strengthen leadership capability, accountability and people management effectiveness., • Oversee complex employee relations matters, including disciplinaries, grievances, appeals, capability and organisational change processes., • Drive a high-performance culture through effective performance management, engagement and continuous improvement initiatives., • Lead workforce planning, succession planning and talent management activities to support future business growth., • Oversee recruitment, onboarding and employer branding strategies to attract and retain high-quality talent., • Develop and implement Learning & Development strategies, leadership programmes and career development pathways., • Monitor people metrics, KPIs and workforce trends, providing insight and recommendations to senior leadership., • Ensure HR policies, procedures and governance frameworks remain compliant, effective and commercially focused., • Lead organisational change, restructuring, acquisitions and business integration projects where required., • Oversee audits, compliance reviews and risk management activities across all people processes., • Champion diversity, inclusion, wellbeing and employee engagement initiatives across the Group., • Proven experience in a senior HR leadership role within a fast-paced, commercially focused and growing organisation., • Demonstrable success in developing and implementing People Strategies that support organisational growth and performance., • Extensive knowledge of UK employment law, HR best practice and employee relations., • Significant experience leading multi-disciplinary teams across HR, Recruitment and Learning & Development functions., • Proven ability to influence, coach and challenge senior leaders and managers at all levels., • Experience leading organisational change, cultural transformation, restructures and business integrations., • Strong workforce planning, organisational design and succession planning expertise., • Commercially minded with the ability to align people strategies to operational and financial objectives., • Strong analytical skills with experience producing and presenting workforce metrics, KPIs and management information., • Excellent communication, stakeholder management, project management and leadership capabilities., • CIPD Level 7 qualified or equivalent., • Minimum 10 years' progressive HR experience, including significant senior leadership responsibility., • Experience leading HR, Talent Acquisition and Learning & Development functions., • Strong employment law expertise and experience supporting multi-site operations., • GDPR training and experience working within growing, change-oriented organisations. Doocey Group value a diverse workforce and welcome applications form all sections of the community, regardless of any protected characteristics. Please note that we operate with a preferred supplier list and will not accept unsolicited CVs from recruitment agencies with whom we do not have an existing agreement. #J-18808-Ljbffr

Europe - UK or Ireland Our client is a leading aviation aftermarket business specialising in the acquisition, management and sale of aircraft parts, engines and assets to airlines, MROs and aviation organisations worldwide. Following significant private equity investment, our client is looking for a Product Line Manager – Landing Gear to take ownership of a key product line within its growing aviation aftermarket business. You will drive strategy, acquisitions, inventory performance, repair activity and revenue generation across the Landing Gear product line • 5+ years' experience in aviation parts, repairs, or product line management., • Strong knowledge of landing gear and aircraft parts., • Experience buying, selling, or managing aviation assets and inventory., • Good commercial skills and experience improving revenue and margins., • Knowledge of Airbus and Boeing aircraft., • Own and grow the Landing Gear product line, driving revenue and profitability., • Identify opportunities to buy, repair, and sell landing gear assets and inventory., • Develop pricing strategies and make sure inventory delivers maximum value., • Work closely with Technical and Repairs teams to manage repair activity and return-to-service projects., • Monitor market trends, customer demand, and competitor activity to find new opportunities., • Build strong relationships with suppliers, repair vendors, and customers worldwide., • Use data and commercial insight to support business decisions, improve margins, and grow market share., • Opportunity to own and shape the future of a key Landing Gear product line., • Direct involvement in high-value acquisitions, asset evaluations and repair strategies., • Visibility across commercial, technical, operational and executive functions., • Significant influence on revenue growth, inventory strategy and business performance., • Join a rapidly growing aviation aftermarket organisation investing heavily in expansion., • Competitive salary, bonus and benefits package. #J-18808-Ljbffr

A Quality Engineer opportunity has become available with a precision engineering manufacturer supplying high-accuracy components into safety-critical sectors. Known for its technical expertise, collaborative culture and focus on preventing defects, the business continues to invest in its people, equipment and quality systems. Growing customer demand and ongoing new product introductions have created an opportunity for a Quality Engineer to strengthen the team. Based in the Birmingham area, the role offers a salary of circa £45,000, flexible working hours, an early finish on Fridays, 33 days' annual leave and strong long-term development opportunities. Quality Engineer responsibilities include - Conducting audits and process compliance checks to ensure adherence to defined standards. Supporting APQP and NPI activities to ensure robust process control through production. Preparing and maintaining PPAP documentation to meet customer requirements. Leading 8D investigations and corrective actions to resolve and prevent issues. Analysing quality data, scrap, and rework trends to drive improvement. Conducting internal audits and process checks to maintain compliance. Quality Engineer desirable skills and experience - Proven experience as a Quality Engineer within a manufacturing environment. Strong understanding of APQP, FMEA, 8D and Control Plans Confident reading and interpreting engineering drawings, job cards and inspection plans. Quality Engineer benefits include - A salary in the region of £45,000+. Flexible working hours with an early finish on Fridays 33 days annual leave and supportive team culture Career progression and professional development opportunities Opportunity to make a direct impact on process quality and operational performance If you're a proactive Quality Engineer seeking a hands-on, technically engaging role in precision manufacturing, with the opportunity to shape process quality, support NPI, and contribute to operational excellence, apply now through the link in this advert. Keywords: Quality Engineering, APQP, PPAP, FMEA, Root Cause Analysis, Continuous Improvement, Calibration, NPI, Precision Engineering, Problem Solving, Manufacturing Quality. ASC Connections Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. We are committed to equal opportunity and diversity. TPBN1_UKTJ

Health, Safety & Environment (HSE) Industrial Placement Location: Wolverhampton Contract Type: 12-Month Fixed-Term Industrial Placement Start Date: July 2027 Safran - Here, We Craft Excellence Together Safran is a global leader in aerospace, defence and space, designing and supporting innovative technologies that shape the future of aviation. As an HSE Industrial Placement student, you'll gain valuable hands-on experience within a complex aerospace manufacturing environment, helping to support our commitment to safety, environmental responsibility and operational excellence. Benefits Competitive salary Company performance bonus scheme Pension scheme with up to 10% employer contribution Private medical insurance Comprehensive health cash plan 25 days annual leave plus bank holidays Flexible benefits programme Training, development and career progression opportunities About the Role Based at our Actuation Systems headquarters in Wolverhampton, you'll join our Health, Safety & Environment team and play an active role in maintaining a safe, compliant and sustainable workplace. During your 12-month placement, you'll gain exposure to a wide range of HSE activities including workplace inspections, risk assessments, incident investigations, environmental compliance, sustainability initiatives and continuous improvement projects. You'll work closely with operational teams, supervisors and managers across the business to help drive positive safety and environmental outcomes. This placement provides an excellent opportunity to develop practical HSE knowledge, gain industry experience and build the foundations for a future career in health, safety and environmental management. Responsibilities Support the implementation and maintenance of the site's Health & Safety Management System. Assist with workplace inspections, safety audits and compliance activities. Participate in risk assessments and review control measures. Support accident, incident and near-miss investigations. Monitor corrective actions and support follow-up activities. Assist with environmental monitoring and sustainability initiatives. Help maintain HSE records, documentation and performance data. Support internal audits and management system activities. Analyse HSE performance data and identify trends and improvement opportunities. Contribute to employee engagement, awareness campaigns and continuous improvement projects. What's in It for You? Hands-on experience within a world-class aerospace manufacturing environment. Exposure to a broad range of health, safety, environmental and sustainability activities. Dedicated support, mentoring and professional development. Opportunities to contribute to meaningful improvement projects. Experience working with recognised HSE management systems and industry best practices. Valuable experience to support a future career in HSE. Candidate Requirements Essential Criteria On track to achieve a degree in Occupational Health & Safety, Environmental Management, Environmental Science, Engineering, Manufacturing or a related discipline. Strong communication, organisational and interpersonal skills. A proactive attitude with a genuine interest in health, safety, environmental management and sustainability. Desirable Criteria Understanding of UK health and safety legislation or environmental compliance requirements. Knowledge of ISO 45001 and/or ISO 14001 management systems. Experience using Microsoft Excel for data analysis or previous exposure to a manufacturing or engineering environment. Recruitment Process Stage 1 - Application Apply online with your CV. Stage 2 - Online Assessment & Video Interview Suitable applicants will be invited to complete an online assessment and video interview. Stage 3 - Assessment Centre 17 December 2026 | Wolverhampton The assessment centre will include an interview, presentation and group exercise, along with an opportunity to meet the team and learn more about Safran. Stage 4 - Final Decision Successful candidates can expect to receive offers during December 2026. Stage 5 - Onboarding Our Early Careers team will support you before you join, providing regular updates and opportunities to connect with fellow placement students. Inclusion & Belonging at Safran We recognise that great candidates don't always meet every requirement. If you can demonstrate relevant skills, experience or potential, we'd encourage you to apply. We're committed to an inclusive recruitment process and welcome discussions about any reasonable adjustments that may help you participate fully. We celebrate diversity and believe our differences help drive innovation, collaboration and success. Get Involved You can also become part of our wider Safran community through initiatives including: Women at Safran Diversity at Safran STEM Ambassadors Employee Forum Sports & Social Clubs Charity Partnerships Health & Wellbeing Programmes Join us and help shape the future of aerospace while building a rewarding career with Safran. TPBN1_UKTJ

Job Profile for Technical Salesperson - Castings 47187 Tipton Competitive - Negotiable depending on experience Competitive commission structure, negotiable depending on the successful candidate's expectations and experience. • Company car, • Company pension, • Expenses covered for business travel, • Long-term career progression Permanent Full-time, Monday - Friday An exciting opportunity has arisen for an experienced Technical Sales Engineer to join a well-established, family-owned manufacturer specialising in brass and aluminium castings. Operating across four specialist divisions, the business offers a complete manufacturing solution, including foundry operations, CNC machining, laser cutting, polishing and plating, supplying high-quality cast components to customers across a variety of industries. The successful candidate will be responsible for developing new business opportunities while managing and growing existing customer relationships throughout the UK and Europe. This is a consultative technical sales role, requiring previous experience within the castings industry and the ability to understand customer requirements before delivering tailored manufacturing solutions. The company is prepared to offer an excellent salary and commission package for the right individual, with flexibility based on experience and proven success within the industry. • Develop new business opportunities across the UK and European markets., • Manage and grow relationships with existing customers and key accounts., • Identify customer requirements and provide technical solutions for cast components and manufacturing services., • Prepare quotations and commercial proposals., • Conduct customer meetings, site visits and technical presentations., • Liaise closely with design, estimating and production teams to ensure customer requirements are met., • Negotiate contracts and commercial agreements., • Monitor market trends and identify new business opportunities., • Represent the business at customer meetings, exhibitions and industry events where required., • Maintain accurate sales forecasts and customer records., • Previous technical sales experience within the castings industry., • Strong understanding of brass and/or aluminium castings and associated manufacturing processes., • Proven track record of winning new business and developing customer relationships., • Excellent communication, negotiation and presentation skills., • Commercially minded with a proactive approach to business development., • Full UK Driving Licence., • Willingness to travel extensively throughout the UK and Europe., • Experience selling foundry, machining or precision engineering services., • Existing customer network within manufacturing, engineering or OEM markets., • Engineering or technical qualification., • Experience working with CRM systems., • Competitive basic salary, negotiable depending on experience., • Uncapped commission structure, tailored to the successful candidate., • Company car., • Company pension scheme., • Opportunity to join a well-established, family-owned manufacturing business., • Autonomy to develop new markets and build long-term customer relationships., • UK and European travel., • Long-term career progression within a growing engineering business. This is a full-time field-based position covering the UK and Europe. Regular travel will be required to visit customers, attend meetings and develop new business opportunities. A company car can be provided, and the successful candidate will enjoy a high degree of autonomy in managing their territory and customer base. #J-18808-Ljbffr

Join to apply for the Business Development Team Leader role at TieTalent 1 week ago Be among the first 25 applicants Join to apply for the Business Development Team Leader role at TieTalent Get AI-powered advice on this job and more exclusive features. About Business Development Team Leader Wednesbury £32,000 Company Profile A well established and reputable manufacturer who make their own products and supply customers all around the UK. Renowned for building long standing relationships, reporting to the General Manager you will join a team where progression and training is promoted throughout. What’s on offer? 22 day annual leave Additional leave over Christmas Team recognition and incentives Health cover and portal with additional benefits What will you do as a Business Development Team Leader? Lead the development and implementation of telemarketing strategies Coordination of day-to-day activities for the internal sales team Ensure workflows are followed, & individual and team performance metrics are met Prepare/present sales reports, analyse trends/implement relevant improvements Manage client relationships, efficiently dealing with enquiries and resolving issues Coaching and mentoring team members, supporting on-going development Implement new methods to improve team standards through proactive leadership Liaise with the Marketing team to align messaging and campaign objectives. What do you need to be an Business Development Team Leader? Previous experience in a business development or similar role Experience in leading a small team Familiar with call listening and sales training Ability to report on sales figures and analyse data Strong cold calling experience Experience in the us of CRM systems and Microsoft Office Job ID: 9556 About Business Development Team Leader Wednesbury £32,000 Company Profile A well established and reputable manufacturer who make their own products and supply customers all around the UK. Renowned for building long standing relationships, reporting to the General Manager you will join a team where progression and training is promoted throughout. What’s on offer? 22 day annual leave Additional leave over Christmas Team recognition and incentives Health cover and portal with additional benefits What will you do as a Business Development Team Leader? Lead the development and implementation of telemarketing strategies Coordination of day-to-day activities for the internal sales team Ensure workflows are followed, & individual and team performance metrics are met Prepare/present sales reports, analyse trends/implement relevant improvements Manage client relationships, efficiently dealing with enquiries and resolving issues Coaching and mentoring team members, supporting on-going development Implement new methods to improve team standards through proactive leadership Liaise with the Marketing team to align messaging and campaign objectives. What do you need to be an Business Development Team Leader? Previous experience in a business development or similar role Experience in leading a small team Familiar with call listening and sales training Ability to report on sales figures and analyse data Strong cold calling experience Experience in the us of CRM systems and Microsoft Office Job ID: 9556 Nice-to-have skills • Data Analysis, • Sales, • Wednesbury, England, United Kingdom Work experience • Business Developer / Sales Development Representative Languages • English, • Mid-Senior level, • Full-time, • Sales and Business Development, • Technology, Information and Internet Referrals increase your chances of interviewing at TieTalent by 2x Get notified about new Business Development Team Lead jobs in Wednesbury, England, United Kingdom. Coventry, England, United Kingdom 2 weeks ago Birmingham, England, United Kingdom 3 days ago Birmingham, England, United Kingdom 4 weeks ago Birmingham, England, United Kingdom 3 months ago West Midlands, England, United Kingdom 4 weeks ago Coventry, England, United Kingdom 6 days ago Nuneaton, England, United Kingdom 3 weeks ago Warwickshire, England, United Kingdom £120,000.00-£125,000.00 2 weeks ago West Midlands, England, United Kingdom 3 days ago Birmingham, England, United Kingdom 1 week ago Tamworth, England, United Kingdom 4 weeks ago Birmingham, England, United Kingdom 1 week ago Birmingham, England, United Kingdom 2 days ago Birmingham, England, United Kingdom 4 days ago Birmingham, England, United Kingdom 5 days ago Birmingham, England, United Kingdom 1 week ago Tamworth, England, United Kingdom 2 weeks ago Nuneaton, England, United Kingdom 1 day ago Birmingham, England, United Kingdom 2 weeks ago Halesowen, England, United Kingdom £25,000.00-£32,000.00 1 day ago Solihull, England, United Kingdom 1 month ago West Midlands, England, United Kingdom 2 months ago Stafford, England, United Kingdom 1 month ago Birmingham, England, United Kingdom 1 day ago Birmingham, England, United Kingdom 3 months ago We’re unlocking community knowledge in a new way. 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Join our international team of Recruitment Support Executives at BPO Wizard! As a Recruitment Support Executive, you'll be responsible for managing and nurturing relationships with assigned clients, ensuring their satisfaction, and supporting their recruitment and marketing needs. As the primary point of contact, you’ll handle client accounts directly, oversee client communications, and address any concerns promptly to maintain strong, long-term partnerships. This position offers a dynamic role and requires a client-focused team player ready to make a positive impact on our client’s experience in a collaborative environment. • Identify and source potential candidates through job portals, social media platforms, and other channels for our international clients, and run internet research campaigns to generate leads., • Conducting research on top talent using various sources and handling various administrative tasks., • Ensure the Applicant Tracking System (ATS) and Customer Relationship Management (CRM) system are both updated with all necessary information., • Setting up and monitoring multi-channel outreach campaigns through the latest tech, • Ensuring successful placement of candidates in clients’ companies., • Communicating with assigned clients through Zoom, Meet and Teams., • Provide consistent support, address inquiries, and proactively manage expectations to enhance client satisfaction and retention., • Act as the primary contact for client communications and ensure timely delivery of recruitment services, overseeing project milestones, progress tracking, and quality assurance to meet and exceed client expectations., • Understand clients' staffing requirements, industry trends, and recruitment challenges to provide valuable insights, suggestions, and tailored solutions that improve service outcomes and enhance value., • We're building tomorrow's workplace today, • Powered by Gen-Z and Millennial innovation, • Tech-forward environment that celebrates creativity, • Career paths that creates future leaders, • Work culture that rewards A-player mindset, • Global exposure and advance learning, • Opportunity to relocate to your hometown, • Save on big-city living expenses, • Enjoy a competitive salary, • Gain international exposure, • Be part of young leadership, • Collaborate with a team of A players, • Benefit from a merit-based reward system, • Strong values, • Growth mindset, • Eagerness to learn, • Clear communication, • Creative problem-solving, • A bachelor’s degree in Human Resources, Business Administration, Marketing, Information Technology, Computer Science, or a related field is preferred., • 2-years experience is a plus., • StrongEnglish communication skills, both written and verbal, to effectively interact with clients and team members., • Apositive attitude, adaptability, and a willingness to learn and grow in a dynamic work environment., • Familiarity with applicant tracking systems (ATS) and other HR software is a plus., • Excellent organizational and time-management skills, with the ability to handle multiple tasks simultaneously., • Proficiency in using the MS Office Suite (Word, Excel, and PowerPoint)., • A customer-centric mindset with a focus on delivering exceptional service to clients #J-18808-Ljbffr

Location: [Wolverhampton NDC - 3 days in the office, 2 remotely - Monday to Friday, office can not be accessed via public transport] We're looking for a commercially minded and data-driven E-commerce Pricing & Trading Analyst to join our growing digital team. This role is ideal for someone with a strong understanding of the automotive aftermarket, vehicle parts, accessories or workshop environment, who wants to combine their product knowledge with commercial analysis and digital trading. Whether you've worked as a Vehicle Technician, Mechanic, Parts Advisor, Motor Factor Sales Executive, Product Specialist, Category Assistant or Pricing Analyst, this position offers the opportunity to shape pricing decisions that directly influence online sales performance and profitability. Using market intelligence, competitor activity, customer behaviour and stock data, you'll help optimise pricing across our e-commerce channels, ensuring we remain competitive while protecting margins and driving growth. • Implement daily, weekly and seasonal pricing strategies across multiple online sales channels., • Monitor pricing performance and adjust strategies to support revenue, margin and conversion targets., • Support the development of pricing initiatives that enhance competitiveness and profitability., • Monitor competitor pricing, promotions and stock availability using digital pricing and market intelligence tools., • Analyse competitor activity and identify commercial opportunities., • Track market trends, product demand and customer purchasing behaviour., • Analyse the impact of pricing changes on sales volume, conversion rates and profitability., • Evaluate price elasticity and customer demand patterns., • Identify margin leakage and recommend corrective actions to improve performance., • Utilise pricing software and automation tools to manage dynamic pricing strategies., • Ensure pricing reflects real-time demand, inventory levels, seasonality and promotional activity., • Support the continuous improvement of pricing models and trading rules., • Partner with Marketing and Buying teams to forecast, execute and evaluate promotional campaigns., • Assess promotional effectiveness and profitability., • Provide recommendations to optimise future campaigns., • Build and maintain trading dashboards and commercial reports., • Identify pricing anomalies, sales trends and trading opportunities., • Present clear recommendations and insights to stakeholders. You are analytical, commercially aware and highly comfortable working with data. You also possess a strong understanding of automotive products and understand how customers purchase vehicle parts, accessories and workshop consumables. • Strong automotive product knowledge gained through hands‑on industry experience., • Experience working as a Vehicle Technician, Mechanic, Parts Advisor, Motor Factor employee, Automotive Product Specialist, Category Assistant or similar automotive role., • Excel skills including:, • XLOOKUP/VLOOKUP, • Pivot Tables, • SUMIFS, • Data modelling and complex formulas, • Strong analytical and problem‑solving skills., • Ability to interpret large datasets and turn insights into commercial actions., • Excellent attention to detail and organisational skills., • Strong communication skills with the ability to work across multiple teams., • Experience using Power BI, Tableau, Google Looker Studio or similar BI tools., • Knowledge of SQL and database querying., • Experience with e‑commerce platforms such as Shopify Plus, Magento or Amazon Seller Central., • Experience working with pricing optimisation or dynamic pricing software., • Understanding of digital trading, merchandising and online customer behaviour. This role is particularly suited to individuals who have developed strong automotive product knowledge through hands‑on industry experience and are looking to move into a more analytical, commercial or e‑commerce‑focused career path. If you've spent time identifying vehicle parts, understanding product ranges, advising customers or working in a workshop environment, your expertise can provide a significant advantage in making effective pricing and trading decisions. At GSF Car Parts, we're not just supplying car parts, we're driving the future of the automotive aftermarket. As the UK's fastest‑growing motor factor, we've achieved more than 25% year‑on‑year growth for three consecutive years and continue to expand at an unrivalled pace. With over 215 branches nationwide and a state‑of‑the‑art 500,000 sq ft National Distribution Centre, we're building a business that keeps thousands of workshops moving every day. But what really sets us apart is our people. We're a business that invests boldly, embraces innovation and empowers our teams to make a real difference. From industry‑leading digital tools like Mastercat to our nationwide Servicesure garage network and partnerships with over 70 OE‑quality brands, we're constantly challenging the status quo and finding better ways to serve our customers. We're ambitious about where we're going and equally ambitious for the people who join us. Whether you're looking to develop your skills, progress your career or help shape the future of our industry, we'd love to hear from you. This is an exciting time to join GSF Car Parts. Make an impact. Grow with us. Do yourself proud! #INDGSF #J-18808-Ljbffr

Sales Executive The Role: The Sales Executive is responsible for accurately processing and administering all customer orders and enquiries and has responsibility for growing revenue from key accounts, ensuring customer needs are fully understood and met, to maximise spending across their portfolio. This role focuses on developing strong customer relationships, identifying opportunities for increased revenue, and delivering consistently high levels of service to support overall business growth. Key Responsibilities: Account Growth & Revenue Expansion Manage and develop a portfolio of key accounts to increase revenue and maximise customer spend. Proactively identify new opportunities within existing accounts, promoting the full range of BCS products and services. Achieve agreed targets for account growth, order conversion, and customer retention. Customer Relationship Management Build strong, long-term relationships with customers, ensuring their needs are understood and acted upon. Provide expert guidance on suitable products and services to support customer requirements. Ensure all customer communications are logged and visible within the system. Quotations & Opportunity Management Prepare accurate, timely quotations and collaborate with senior management on high-value enquiries. Track and follow up on all open quotations, capturing reasons for non-conversion to support continuous improvement. Order Processing & Administration Process all customer orders and requisitions accurately and promptly. Maintain communication with customers to obtain all required information for order completion. Coordinate with procurement, logistics, and stores teams to ensure successful fulfilment. Manage the shared sales mailbox to ensure all incoming orders and requests are prioritised, actioned, and visible in the system. Customer Service Deliver the highest standards of customer service across all interactions. Resolve queries and issues promptly, escalating where needed. Monitor daily deliveries, updating customers on any stock, transport, or scheduling queries. Build strong working relationships by demonstrating BCS values. Systems, Documentation & Process Compliance Ensure all order-related documents and correspondence are correctly saved in system folders. Support the returns process by raising collection paperwork and coordinating with the transport team. Investigate credit requests and provide clear feedback to management and accounts. Follow established processes and contribute suggestions for continuous improvement. HSEQ Work in line with HSEQ policies and risk assessments. Report accidents and positive interventions appropriately. Maintain safe working environments and use correct PPE where required. Key measures & targets: Hit and exceed monthly revenue and account growth targets through proactive sales in line with monthly targets Build excellent customer relationships that drive repeat business and unlock new sales opportunities to secure future orders Engage and proactively communicate with accounts consistently to generate, secure, and convert high-value quotes within SLA guidelines Proactively review market trends and buying potential that key accounts could benefit from as an opportunity to increase revenue Timely and accurate processing of orders. Working consistently within all SLAs and KPIs. Achieve daily, weekly and monthly performance targets relating to the number of orders processed, lines worked, and total monetary value achieved. Effective management of the central mailbox. Quality and accuracy of sales documentation and credits raised. Positive internal and external customer feedback. Proactively check and manage all customer orders to prevent delays or errors, ensuring every order is delivered “on time and in full”. Key relationships: External customers and key accounts Suppliers and Distributors Internal Sales Team Procurement Logistics Stores Department Team Leaders Person Specification: The successful candidate is likely to meet all of the following criteria: Essential Consistently achieves and exceeds sales targets through a strategic, customer-focused approach. Strong influencing and negotiation skills, securing successful outcomes in competitive environments. Skilled in overcoming objections, building trust, and developing long-term client relationships. Experience managing multiple accounts simultaneously while driving sustained revenue growth. Highly organised with strong administrative capabilities and excellent attention to detail. Confident using a wide range of computer systems and CRM tools with accuracy and efficiency. Able to handle high volumes of enquiries, calls, and orders while maintaining accuracy and quality of service. Excellent communication skills with a commitment to delivering outstanding customer service. Collaborative team player who works effectively with cross-functional teams to progress and fulfil orders Desirable Product knowledge or experience in construction or traffic management. Experience using SOP systems (e.g., Insphire). About BCS Group: BCS Group, a subsidiary of Barhale Holdings Plc, is a privately owned company. We are a leading supplier of safety in the Midlands. We pride ourselves on providing a first-class service to all our customers, ensuring the right product or solution is delivered to the right location on time. With over 5,000 items within our core range, BCS Group can fulfil any order and ensure it is delivered directly via our dedicated transport fleet or those of our partners. Manufacturing: Our capabilities include standard and bespoke signage, labels, temporary and permanent road traffic signs and bespoke steel fabrication/installation which includes footbridges, walkways, flooring, guardrails, ladders and tunnelling products. Extensive Stock Range: Distributor of leading industry brands in PPE & clothing, traffic management, safety & lifting and site equipment products. These include Bollé, Pulsar, Globus, Rock Fall, Progarm, Portwest, Melba Swintex, Oxford Plastics, JSP, Nissen, Carters, Orafol, Crowcon, Radiodetection, Dräger, Ridgegear, and Plant Nappy. Safety Equipment Servicing: Specialist safety & lifting repair, calibration and inspection since 1999. We have our own purpose-built maintenance and calibration facility for gas detection, cable avoidance, breathing apparatus and lifting equipment which along with our fully equipped mobile calibration unit is where all maintenance and repairs are carried out. Our staff are trained and fully qualified in the maintenance, calibration and inspection of a full range of specialist safety & lifting equipment. Our People: With a direct workforce philosophy, the company culture is driven by our core values, which describe how we act day-to-day. We ensure all your needs are met through our national call centre and dedicated account management. Triple Accreditation: ISO 9001:2015, ISO 14001:2015, ISO 45001:2018 and ISO 50001:2011 standards, which means our customers can have complete confidence that we have an ongoing commitment to be a safe, efficient and responsible partner. Caring and investing in you As a Gold Investors in People company and a Sunday Times 100 Best Company to Work For, we are committed to investing in people. We are passionate about creating a working environment where people are supported throughout their careers, where people can enjoy security and be part of a company that cares about them. From the moment you join us, your well-being and career aspirations will be supported by. Competitive salary Company Pension Life Assurance Private Medical 25 days annual leave in addition to 8 public bank holidays and loyalty days 8 hours volunteering Employee Assistance Programme to support your mental, physiological, and financial well-being. Flexible benefits via salary sacrifice Company car/green car scheme/car allowance/Van (dependent on position) Leadership & management training and coaching Regular line management engagement and appraisal to support your career progression. Development supported by internal and externally delivered training. Continuous service awards TPBN1_UKTJ

Location: Walsall, West Midlands Contract: Full Time, Permanent, 37 hours per week Interview Date: 29th June 2026 (Teams) and from 6th July 2026 (In-Person) At whg, we’re transforming the way we deliver digital services to support our colleagues and customers. We’re looking for an experienced and people-focused IT Service Desk Team Leader to lead our frontline IT support team and help shape an exceptional service experience across the organisation. As our IT Service Desk Team Leader, you’ll be responsible for delivering high-quality technical support to colleagues across whg and multiple sites. Leading a team of IT Technicians, you’ll provide hands‑on support, guidance and direction, ensuring an outstanding service is delivered in line with established ITIL‑aligned processes. • Leading, motivating and developing a team of IT Technicians to deliver a responsive and customer‑focused service., • Managing and maintaining the IT Service Management (ITSM) solution and Incident Management processes., • Ensuring incidents, service requests and problems are prioritised and resolved within agreed service levels., • Identifying recurring issues and driving improvements through effective problem management., • Supporting the successful transition of system changes, upgrades and enhancements into business‑as‑usual support., • Overseeing Starter, Mover and Leaver activities to ensure colleagues have the right access, equipment and support from day one., • Managing the full lifecycle of IT assets, including inventory control, security and environmentally responsible disposal., • Maintaining the Service Desk knowledge base and promoting self‑service solutions where appropriate., • Producing meaningful service reports, analysing trends and identifying opportunities to improve performance., • Building strong relationships with colleagues, stakeholders and external suppliers to ensure services continue to meet business needs., • Deputising for the IT Service and Operations Manager and Service Delivery Manager when required., • A degree in a technology related discipline or equivalent experience., • A recognised professional qualification or equivalent knowledge and experience such as ITIL, TOGAF, Microsoft or other vendor certifications., • Proven experience working within a busy Service Desk or IT support environment., • Experience leading, mentoring or developing others within a technical team., • Strong understanding of ITIL principles and service management best practice and a minimum of ITIL4 Foundation certification., • Experience delivering against service level agreements and performance measures., • Knowledge of incident, problem, change and asset management processes., • Understanding of cyber security, data protection and compliance requirements., • Excellent communication skills and the ability to explain technical concepts in a way that others understand., • Strong organisational skills, with the ability to manage competing priorities and meet deadlines., • Proactive mindset, using insight and data to drive service improvements., • Willingness to work from our Walsall based head office; this is an on‑site based role. In return, you will receive a competitive salary, 27 days annual leave (plus Christmas shut down), a defined benefit pension scheme, health cash plan and a range of shopping and leisure discounts. We are committed to ensuring colleagues have a healthy work‑life balance and can work in agile ways that support them. We are proud to be a Disability Confident Employer, committed to providing opportunities and support for all applicants, including those with disabilities. This vacancy is open to both internal and external applicants. whg is committed to safeguarding and promoting the welfare of our customers and communities. Please note that for some roles, a Disclosure and Barring Service (DBS) check may be required as part of our pre‑employment screening process. #J-18808-Ljbffr