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User experience jobs in United Kingdom

  • IT Technician
    IT Technician
    9 hours ago
    £13–£15 hourly
    Part-time
    London

    IT Support Technician – Part-Time Halo House IT | London Job Type: Part-Time – Initially 2 days per week Location: London – On-site support in schools Salary: Competitive, dependent on experience Start Date: To be agreed About Halo House IT At Halo House IT, we believe that a great working environment brings out the best in people. We're a friendly, relaxed and supportive IT company specialising in providing technical support to schools across London. We pride ourselves on being approachable, understanding and encouraging. We don't believe in unnecessary pressure or throwing people in at the deep end. Instead, we focus on teamwork, practical learning and helping our staff develop their confidence and technical skills. Our school-based environment offers a varied and rewarding role, with a generally structured working day and opportunities to build positive relationships with staff and clients. Whether you're looking to build on your existing IT experience or take the next step in your career, we'll provide the guidance, training and support to help you succeed. About the Role We're looking for a friendly, enthusiastic and reliable Part-Time IT Support Technician to join our growing team. The position will initially involve working two days per week, providing on-site IT support to primary schools across London. You'll help teachers and school staff with their day-to-day IT requirements, troubleshoot technical issues and assist with maintaining school IT systems and equipment. You won't be expected to know everything from day one. We'll provide hands-on training, and you'll work alongside an experienced technician during your first one to two months to help you settle into the role. Key Responsibilities Troubleshoot and resolve Windows 10 and Windows 11 computer issues. Provide general desktop, laptop and printer support. Assist with Windows Server environments, including Active Directory and user account management. Troubleshoot Wi-Fi and basic network connectivity issues. Support Apple iPads, including setup, configuration and basic troubleshooting. Install and configure software, hardware and peripherals. Set up new computers and prepare devices for staff and pupils. Assist with Microsoft 365, Outlook and email-related issues. Provide friendly, patient technical support to teachers and school staff. Carry out routine IT maintenance and basic system checks. Escalate more complex technical issues when necessary. What We're Looking For Essential: Previous experience working with computers and troubleshooting IT issues. Good knowledge of Windows 10 and Windows 11. Basic understanding of Windows Server and Active Directory. Familiarity with Wi-Fi, networking and internet connectivity. Experience using and troubleshooting iPads. Good communication and problem-solving skills. A friendly, patient and professional attitude. Willingness to learn and develop new skills. Ability to work independently once trained. Desirable, but not essential: Previous experience providing IT support in schools. Knowledge of Microsoft 365 administration. Experience with network switches, wireless access points and printers. Familiarity with Apple device management or MDM systems. Experience with IT helpdesk or ticketing systems. A full UK driving licence and access to a vehicle. What We Offer A relaxed and supportive working environment – We believe in treating people with respect and understanding. Full hands-on training – You'll receive practical guidance to help build your knowledge and confidence. Supported introduction – An experienced technician will accompany and support you during your first one to two months. No unnecessary pressure – We encourage a calm, thoughtful approach to solving problems. Opportunities to develop – Learn new technologies and gain valuable experience working with school IT systems. Friendly working relationships – Become part of a small, approachable team where your contribution matters. Potential for additional working days – Opportunities to increase hours as the business grows. Additional Information As this role involves working in schools, the successful candidate will be required to undergo appropriate safeguarding checks, including an enhanced DBS check with children's barred list information where the role is eligible. Interested in Joining Us? If you enjoy working with technology, solving problems and helping people, we'd love to hear from you. You don't need to be an expert in everything. We're looking for someone with a good foundation in IT, a positive attitude and a genuine willingness to learn. Join Halo House IT and grow your IT career in a friendly, supportive environment. To apply: Please send your CV and a brief introduction to Halo House IT.

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  • Operations Assistant
    Operations Assistant
    9 days ago
    £12.71 hourly
    Part-time
    London

    Operations and Customer Service Assistant (part-time) Pay: £12.71 per hour Job Description: We are looking for a part-time Operations and Customer Service Assistant to support our patient-facing company operations. The Operations and Customer Service Assistant will join the operations team with primary responsibilities being providing assistance to patients and preparing orders of our innovative medical device direct-to-patients. The position will initially begin at 2 days per week, with the potential for additional hours as business needs evolve. Key responsibilities: • Customer support: Provide support for patients via email and phone calls by providing information, resolving issues and where relevant, liaising with the technical/engineering team., • Pick-and-pack fulfilment: Follow established procedures to efficiently and accurately prepare patient diagnosis kits for shipment. Undertake these tasks with a high attention to detail to avoid errors., • Client support: Communicate with healthcare professionals who use our system and support their questions and requests. Escalate and document issues that require the attention of senior team members., • Processes, procedures and policies: Support other business operational procedures according to organisational objectives where needed, including inventory organisation About you: • Customer service experience: Have prior experience communicating with patients or customers across mediums., • Keen attention to detail: Ability to quickly pick up processes, whilst being meticulous and precise. Especially with the manual processes involved in the role., • Tech Literate: A good grasp of basic technology, allowing you to navigate the systems and software we use, including our custom web platform, customer service portal, fulfilment system and basic functions of Google sheets/Excel., • Independent working style: Ability to work hard and stay focused by managing your own time well What’s in it for you? • Chance to work at an exciting, growing company: We provide a fun and entrepreneurial work environment within an exciting high-growth business, • Helping people: You will use your skills to make a real difference to the lives of millions of people all over the country (and the world), • Great team: You will be joining an experienced, friendly and extremely talented team., • Benefits: We offer flexible hours, free eye tests, holiday purchasing scheme, weekly office breakfasts, social events… and other perks we continue adding as the company grows. We put time and care into finding passionate, committed people, who look out for each other and are prepared to go the extra mile to help Acurable achieve our mission. If that sounds like something you’d like to be a part of, we’d love to hear from you.

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  • IT Technician / IT User Support Technician
    IT Technician / IT User Support Technician
    9 days ago
    Full-time
    Romford

    About the role We are looking for a reliable and customer-focused IT Technician to provide day-to-day technical support to users and help keep our computer systems, devices and software running smoothly. The successful candidate will respond to support requests, diagnose technical issues and explain solutions clearly to colleagues or customers. Key responsibilities • Respond to IT support requests by phone, email, helpdesk system or in person., • Diagnose and resolve common hardware, software, operating system and connectivity issues., • Set up, configure and maintain desktop computers, laptops, printers, mobile devices and related equipment., • Install and update approved software, operating systems and security patches., • Assist with user accounts, passwords, access permissions and basic Microsoft 365 or similar business applications., • Troubleshoot network, Wi-Fi, VPN and peripheral-device problems, escalating complex faults when required., • Record support requests, troubleshooting steps and resolutions accurately in the ticketing system or IT records., • Help maintain data security, backups and IT procedures in line with company policies., • Provide clear guidance to users and help them use technology safely and effectively., • Monitor equipment, report recurring issues and support routine IT maintenance. Essential skills and experience • Good problem-solving and troubleshooting skills., • Clear communication and a helpful, customer-focused approach., • Basic knowledge of Windows computers, common business software and computer hardware., • Ability to prioritise requests, manage time and keep accurate records., • Willingness to learn, follow procedures and escalate issues appropriately. Desirable • Previous experience in an IT support, helpdesk or technical support role., • Knowledge of Microsoft 365, user account administration, networking or remote-support tools., • A relevant IT qualification or recognised technical certification. What we offer Pension and Sick Pay How to apply Please submit your CV and a short summary of your relevant IT skills and experience. We welcome applications from candidates who can demonstrate practical troubleshooting ability and a commitment to helpful, reliable IT support.

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  • Office Cleaner
    Office Cleaner
    17 days ago
    £14.8 hourly
    Part-time
    London

    Do you have a passion for maintaining a safe and clean workplace? Do you enjoy working as part of a team providing excellent customer service? As a Cleaner with ISS UK, you will play a key part in delivering a world class housekeeping service, maintaining the highest quality and consistency for our customers and colleagues. The Role • Deliver the highest level of cleaning service within your area of responsibility, • Provide a range of general cleaning services to include offices/meeting rooms, toilets/showers, vacuuming/wet and dry mopping, • Ensure all chemical and cleaning solutions are used correctly, • Ensure a safe working environment in line with Health and Safety regulations and standards, • Report any dangers, near misses or hazards you encounter to your manager About You • Excellent customer service skills, • Reliable and hardworking with a professional attitude, • A team player who works well with customers and colleagues, • Be able to communicate with all site users in a polite manner, • Have a good eye for detail and clean to an exceptional standard The Company ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger, #aplacetobeyou, #facilitiesmanagement ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

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  • Care / Support Worker
    Care / Support Worker
    23 days ago
    £12.71–£13 hourly
    Full-time
    Dagenham

    Job Purpose The Care Assistant is responsible for providing high-quality, person-centred care and support to individuals who require assistance with daily living, personal care, health and wellbeing. The post holder will promote dignity, privacy, independence, choice and respect at all times and will work in accordance with individual care plans, company policies, safeguarding procedures and applicable legislation. Key Responsibilities · Provide person-centred care in accordance with individual care and support plans. · Assist service users with personal care, including washing, dressing, toileting and continence support where required. · Support individuals with mobility, transfers and positioning in accordance with assessed needs and moving-and-handling procedures. · Assist with meals, drinks and appropriate nutritional support. · Support individuals with medication in accordance with training, care plans and company medication procedures. · Provide emotional and social support and encourage meaningful activities. · Promote independence and enable individuals to make choices about their daily lives. · Observe and report changes in physical, emotional or mental wellbeing. · Maintain accurate and timely care records and daily notes. · Communicate effectively with senior staff, colleagues, families and relevant professionals. · Follow safeguarding procedures and report concerns immediately. · Maintain confidentiality and protect personal information. · Follow infection prevention and control procedures. · Comply with health and safety, fire safety and emergency procedures. · Attend required training, supervision and staff meetings. · Work collaboratively as part of the wider care team. · Treat every individual with dignity, respect, equality and compassion. Person Specification Essential · Genuine commitment to providing high-quality care. · Good communication and interpersonal skills. · Ability to work respectfully with vulnerable adults. · Ability to follow care plans, policies and instructions. · Ability to maintain accurate records. · Ability to work independently and as part of a team. · Willingness to complete mandatory and role-specific training. Desirable · Previous experience in adult social care. · Care Certificate or relevant health and social care qualification. · Experience of working with individuals with complex care or support needs. Safeguarding The Care Assistant has a responsibility to safeguard adults from abuse, neglect, exploitation and avoidable harm. Any safeguarding concern must be reported promptly in accordance with Move Ahead Care Ltd procedures. Health and Safety The post holder must comply with all health and safety requirements, including infection control, moving and handling, fire safety, accident reporting and risk management procedures. Professional Standards The post holder is expected to maintain professional boundaries, confidentiality, respectful conduct and a commitment to continuous improvement. Performance Expectations The Care Assistant is expected to consistently provide safe, compassionate and person-centred care while maintaining accurate documentation and escalating concerns appropriately.

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  • Motion & Web Design Intern
    Motion & Web Design Intern
    1 month ago
    £12.71 hourly
    Part-time
    London

    About VMV.STUDIO VMV.STUDIO is a branding, design, and film studio in West London, based at Westbourne Studios on Acklam Road. Founded in 2017, we're a small, close-knit team of six, acting as a creative partner to scale-ups, global brands, and culture-led ventures. We help companies tell their story through brand identity, interactive digital design, and cinematic output. Being a tight team means you’ll do real work from day one, work directly on live client briefs, and learn fast. We are looking for a designer with a strong focus on motion graphics and website building. You will split your time between bringing static designs to life with motion, constructing high-impact websites, and supporting overall graphic and brand identity work. What You’ll Do • Motion Design: Animate assets, design kinetic typography, and create dynamic motion graphics for digital campaigns, websites, and brand systems primarily using Adobe After Effects., • Web Design & Build: Construct and style responsive, polished client websites using Wix, and design user interface elements in Figma., • Graphic & Brand Support: Assist with building brand identity systems, digital campaign collateral, and client assets as studio projects evolve., • Creative Contribution: Participate in brainstorming, visual direction, and tracking design trends so we keep pushing the quality of what we make. Who You Are You are a creative designer who loves moving image and digital interaction. You have a solid foundation in graphic design and typography, paired with the technical aptitude to build functional websites and animate concepts smoothly. You take feedback well, bring fresh perspectives, and are excited to grow your craft in an agency setting. What We’re Looking For • Motion: Strong working knowledge of Adobe After Effects. (Experience or interest in Blender for 3D is a bonus, but not required)., • Web: Experience or familiarity with Wix (or a strong willingness and aptitude to learn the platform in-depth quickly)., • Software: Proficiency in Figma and Adobe Creative Cloud., • Portfolio: A body of work showing your design, web, and motion capabilities. Conceptual, passion, or spec work is completely welcome, but we must see a portfolio to consider your application. Salary & Pay This is a paid internship at £12.71 per hour, based on 24 hours a week across four days. The Details • Hours: 4 days a week, Monday to Thursday, 9am to 4pm., • Timeline: Interviews take place late October / early November start., • Kit: You’ll need your own laptop capable of handling heavy design, motion, and web workflows. Relevant software licenses will be provided if you don't already have them., • Location: Fully on-site at Unit 301, 242 Acklam Road, London, W10 5JJ. Minutes from Westbourne Park and Ladbroke Grove stations, right by Portobello Market. No remote option. Eligibility You must have finished your studies at the time of application. We are unable to accept current students or summer-break placements. You will need to be available for the scheduled interview and start dates, and own a laptop capable of running design software. How to Apply Email your portfolio, along with a brief note about yourself. Conceptual work, personal projects, and graduation designs are all welcome. If your portfolio is password-protected, please include the password in your message. Please also confirm in your note that you have finished your studies, own a suitable laptop, and are available for the interview and start dates.

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  • Full Stack Developer
    Full Stack Developer
    1 month ago
    £50000–£70000 yearly
    Full-time
    London

    Concord AI is building collaboration infrastructure for AI coding agents. Tools such as Claude Code, Codex, and Cursor often work in isolation, without awareness of other agents’ work, decisions, or potential conflicts. Concord provides a shared workspace where agents can coordinate tasks, share context, hand off work, and avoid duplication. We are looking for an entry-level Full Stack Developer to join our small team and work directly with the founders across our open-source product and Concord Cloud. What you’ll work on • Build user-facing features with React, Next.js, and TypeScript, • Develop APIs and backend services for Concord Cloud, • Design interfaces for agents, tasks, activity, and shared workspaces, • Work with databases, authentication, and real-time application state, • Integrate Concord with tools such as GitHub, Linear, and coding agents, • Improve onboarding and simplify technically complex workflows, • Prototype ideas quickly and share them with users, • Talk with early users, debug issues, and ship improvements, • Contribute to technical and product decisions as the product develops You’ll own features end to end from an early stage, rather than spending your first months only addressing small tickets. Who we’re looking for You may be a recent graduate, self-taught developer, bootcamp graduate, or someone with up to around two years of professional experience. We are more interested in what you can build than where you studied. You should have: • Built at least one complete web product or substantial personal project, • Good knowledge of JavaScript or TypeScript, • Experience with React and modern web development, • An understanding of APIs, databases, and backend development, • Strong software engineering fundamentals, • The ability to work independently and solve problems, • Good communication skills, • Curiosity about AI, coding agents, and developer tools You do not need professional experience with every technology we use. Bonus experience • Building and deploying a SaaS product or side project, • Contributing to open source, • Working with Next.js, Postgres, or similar technologies, • Building projects with LLMs or coding agents, • Using Claude Code, Codex, Cursor, or similar tools Why join us As a small team, we offer significant ownership from the beginning. You’ll work directly with the founders, contribute to architectural and product decisions, and ship features that can materially influence the product. You’ll also help explore how humans and AI agents can work together effectively. How to apply Please send: • Your CV or LinkedIn profile, • Your GitHub, portfolio, or something you have built, • A few sentences about a project you are proud of or an interesting technical problem you have solved No formal cover letter is required.

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