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Trabajos user experience en Reino Unido

  • Freelance Procurement Systems Lead (Basware & Atamis)
    Freelance Procurement Systems Lead (Basware & Atamis)
    hace 10 días
    Jornada parcial
    London

    Location: Hybrid (London-based ) Hours: Part-time, approx. 5–10 hours per week (flexible) Contract: Initial 3 months, with potential for ongoing retainer About Us We are a charity committed to using our resources wisely and ethically. We recently adopted Atamis (eProcurement & contract management) and Basware (AP automation), but we need help to properly embed these systems so our team actually uses them – and uses them well. We're not looking for a data entry clerk. We need a freelancer who can train, integrate, and optimise. The Role You will act as our Systems Lead for both platforms, with three core goals: 1. Make the systems work together – Atamis contract data should feed cleanly into Basware for automated invoice matching., 2. Make them usable – Create simple guides and run training sessions for non-technical charity staff. • Manage user access, supplier onboarding, and system updates in both platforms, • Resolve blocked invoices and matching errors in Basware, • Maintain Atamis contract register with renewal alerts, • Produce monthly dashboard reports for charity leadership, • Direct, hands-on experience with Atamis (public/charity sector preferred), • Direct, hands-on experience with Basware (AP module), • Ability to train non-expert users with patience and clarity, • Experience working with charities or third sector organisations, • Salesforce knowledge (Atamis is Salesforce-based)

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  • 1st / 2nd Line Support Engineer – MSP (Hybrid, Immediate Start)
    1st / 2nd Line Support Engineer – MSP (Hybrid, Immediate Start)
    hace 12 días
    £30000–£35000 anual
    Jornada completa
    London

    We’re looking for an experienced 1st / 2nd Line Support Engineer to join a busy Managed Service Provider (MSP). This is a client-facing IT support role providing technical assistance across multiple customer environments. What You’ll Do: • Provide 1st and 2nd line support for multiple clients via tickets, phone, and email, • Troubleshoot Windows OS, end-user devices, hardware, and software issues, • Manage Microsoft 365 accounts, licences, and permissions, • Support Microsoft 365 services including Teams, Exchange, and SharePoint, • Assist with user onboarding/offboarding and Active Directory administration, • Diagnose basic networking issues (DNS, DHCP, TCP/IP), • Escalate complex problems to 3rd line support, • Maintain clear ticket notes and technical documentation, • Communicate technical issues effectively to non-technical users Skills & Experience: • Minimum 3 years’ experience in a 1st / 2nd line support role within an MSP environment, • Strong experience with Microsoft 365 / Office 365, • Solid knowledge of Windows OS and Active Directory, • Basic networking knowledge (DNS, DHCP, TCP/IP), • Experience working in a SLA-driven, client-facing environment, • Excellent communication, problem-solving, and multitasking skills, • Exposure to Microsoft Copilot (AI) in Microsoft 365 Why Join Us: • Hybrid working: 3 days office / 2 days home, • Fast-paced, varied MSP environment, • Immediate start, • No sponsorship – must have the right to work in the UK, • Apply today to take the next step in your IT support career!, • Job Type: Full-time Benefits: • Company pension, • Private dental insurance, • Private medical insurance, • Sick pay, • Work from home Work Location: Hybrid remote in London EC4N

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  • Personal Care Assistant
    Personal Care Assistant
    hace 19 días
    £15 por hora
    Jornada parcial
    Enfield

    About the Role We are seeking a compassionate, reliable, and adaptable Personal Care Assistant to support an elderly disabled female living with Secondary Progressive Multiple Sclerosis and diabetes. This is a direct employment role (not through an agency) providing personalised, one-to-one care within their own home. The available shift: Saturday and Sunday, 8 pm to 4 am. The successful applicant must be flexible to cover Bank Holidays, annual leave and sickness. This is an unsupervised role with accountability for a variety of personal, medical, domestic, and social care tasks to ensure independence, dignity, and high-quality living standards are maintained. Excellent collaboration and communication with family members, community service and healthcare professionals and the team are essential requirements of the role. The contract and term of employment is subject to satisfactory references, probation period, right to work verification, DBS check, health assessment, and successful completion of the required training programme(s). Key Responsibilities • Provide personal care including washing, dressing, incontinence care (catheter), PEG feeding (Pump and Bolus), and medication administration (including sharps)., • Close monitoring and observation of health condition; escalating health-related concerns and emergencies accordingly., • Accurate recording and completion of care records and medication reports., • Perform manual handling tasks safely using appropriate equipment (hoists, wheelchairs, slide sheets)., • Maintain a clean, hygienic environment: cleaning, laundry and equipment sanitation., • Monitor and replenish personal care and household stocks, and re-order supplies., • Work both independently and as part of a multidisciplinary team, with flexibility to cover additional shifts and public holidays., • Participate in ongoing training, development, and supervision; undergo Disclosure and Barring Service (DBS) and health assessment checks as appropriate., • Offer companionship and emotional support and assist with social visits or outings., • Other reasonable duties within the scope of the role. Person Specification (Essential Criteria) • Fluent in spoken and written English., • Excellent written, verbal and interpersonal communication skills., • Proficient user of Microsoft Office applications (Word, Excel)., • Excellent multi-tasker with the ability to balance competing priorities, apply sound judgment and initiative., • Excellent organisational skills with the ability to work unsupervised and within a team., • Reliable and proven ability to follow direction, learn and adapt to change quickly., • Experience handling confidential material and information with tact and discretion. (Desirable Criteria) • First Aid qualification (or willingness to obtain one)., • Prior social care and safeguarding experience., • Full UK driving licence., • Resides locally or within reasonable travel distance. We reserve the right to stop taking applications earlier than the advertised closing date.

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  • Handyman
    Handyman
    hace 24 días
    Jornada parcial
    London

    Job Title: Handyperson (Part-Time, 1 Day per Week) Location: ELCSA Memorial Park 71 Holland road. Payment: Via Invoice rates TBC About Us East London Community Sports Association is a volunteer-led organisation managing local sports facilities used by rugby, football, and community sports groups. We take pride in keeping our grounds and buildings safe, functional, and welcoming for all users. About the Role We’re looking for a reliable and skilled handyperson to carry out regular maintenance and general repairs across our sports facilities. The role involves one day of work each week (flexible scheduling), with occasional additional hours by agreement. Key Responsibilities Carry out routine maintenance and repair tasks (plumbing, carpentry, painting, general building upkeep). Undertake basic electrical, plumbing, and groundwork repairs as needed. Carry out safety and utilities checks (lighting, water, heating, fire alarms). Identify and report larger issues or specialist works requiring contractors. Keep basic maintenance records and materials inventory. About You Proven experience in general maintenance or trade work across multiple areas (carpentry, plumbing, decorating, etc.). Ability to work independently and manage your own workload. Good problem-solving skills and attention to detail. Reliable, practical, and safety-conscious.

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