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Hours: 24 hours per week. Working hours - 11:00 to 19:30 to include every other weekend Hourly rate: £13.48 per hour Job purpose The purpose of the Resident Support Assistant role is to provide high-quality housekeeping, catering, and hospitality services within our care home. This is not a care or nursing position. Instead, you will focus on creating a comfortable, welcoming environment for residents by delivering excellent customer service and working collaboratively as part of a "one-team" approach to enhance the overall resident experience. Key Results Summary responsibilities • Delivery of a holistic, person-centred service to care home residents, which identifies their hospitality, housekeeping and catering needs and preferences. Collaborating with other teams to achieve this., • Maintain a high standard of hygiene in accordance with health and safety, infection control standards, food hygiene legislation and St Monica Trust's policies and procedures., • Ensure room checks, communal room comfort, cleanliness, hygiene and laundry sorting., • Meet residents' unique needs and collaborate with colleagues across the care home teams., • Ensure lounge areas (where applicable) are ready for use as a coffee and bar venue for residents and their visitors. Skills and experience Communication • Write notes and messages - numeracy, literacy and verbal skills., • Communicate with people with differing communication needs., • Encourage and influence., • Understand and follow instructions and procedures., • Strong customer service skills., • Mixed methods and mediums of communication. Thinking Style • Analyses and evaluates given information., • Adapts style and approach appropriate to situation or task., • Structures tasks/activities., • Pre-empts issues and trouble-shoots., • Refers appropriate decisions to line manager., • Challenge, or suggest new ways of working, to promote the efficiency of the unit or team. Well-being and Values • Aware of cultural and individual differences in all interactions and service areas., • Demonstrate interest, care and attention., • Create a positive impression., • Understand and respond to the needs of older people and people with dementia (including willingness and motivation to learn)., • Collaborate with residents and relatives (where appropriate), tailoring service to meet individual needs., • Promptly respond to or refer to team leader/line manager (as appropriate to role), issues of residents or colleagues' health or well-being., • Contribute to maintaining a safe and secure environment - reporting faults, repairs or hazards through appropriate channels. Working with others • Works effectively as part of a team., • Build relationships of trust with others (team, residents and their family & friends)., • Potential exposure to challenging, physical or emotional situations. Other Skills & Qualifications Essential • Confident with IT and using standard office programs including word, outlook/email, system folders etc, • Understanding of basic food preparation and cleaning techniques, • An understanding and appreciation of older people in a care setting and the issues that may affect them, • Knowledge of basic health and safety rules, • Knowledge of customer service principles Desirable • Level 1 or 2 in Food Hygiene (or equivalent), • Level 2 in Healthcare Cleaning (or equivalent), • General level of education (GCSE or equivalent), • Familiar with Microsoft 365 and video call programs such as Facetime, Zoom etc, • Working experience in a care setting, • Knowledge of safe moving and handling techniques Additional information • Duties must be carried out in compliance with St Monica Trust's Equality, Diversity and Inclusion Policy., • This role profile contains the principal accountabilities relating to this post and does not describe in detail all the duties required to carry them out., • This post is exempt from the Rehabilitation of Offenders Act 1974 and this means that any criminal conviction, including spent convictions, must be made known at the time of the application. The role As a Resident Support Assistant (RSA), you will have the important role of helping to support and improve our residents' experience within our care homes, which involves catering and housekeeping work, such as preparing and serving food and drink, as well as cleaning rooms and communal areas. Training and development In this role you will get all the training and support you need. For those wishing to progress their career and skills further, this is a great entry-level position that will open doors to a career in care or nursing.

Event Manager Luxury Wedding Venue.From £30,000 + Company Benefits.Are you passionate about creating unforgettable experiences? Do you thrive in a fast-paced, people-focused environment? We are recruiting for an.Renowned for delivering exceptional weddings all year round, this stunning venue offer

Description In this role, you'll play a vital part in in delivering and continuously improving Motability Operations' event programme. You will: • Deliver high-quality internal events and external corporate events, from employee roadshows, company conferences, live Q&As, and team away days to sponsorships and exhibitions, ensuring smooth end-to-end logistics and an excellent participant experience., • Manage stakeholder relationships and event operations, working with colleagues across departments, senior leaders, and external suppliers, providing guidance and building trusted relationships to shape successful event outcomes i.e. coordinate logistics, prepare briefing packs and itineraries, oversee venue selection, source branded materials, and manage and monitor budgets, ensuring cost-effective delivery and value for money.

A leading late-night bar operator in Bristol is seeking a General Manager to lead a vibrant venue.

The Sales Manager is ultimately responsible for driving new revenue growth by selling and promoting this diverse range of space and accommodation. Sales Manager - MICE 5* resort & events space. Fabulous opportunity to join a luxury 5* resort and diverse events space to drive MICE business in this dy

Amalfi White Wedding and Events Venue in Derbyshire is seeking an experienced Bar Manager to manage operations across two bars.

Currently working for a venue sourcing agency or event management agency within a venue sourcing role, you have a real passion for venues and finding new and exciting options for your clients. The role will lead on sourcing unusual, large scale global venues across a range of exciting destinations w

A historic catering company in Greater London is seeking an experienced Events Manager to lead its events operations team at Stationers' Hall. This role offers a full-time permanent position with substantial benefits, including discounts across venues and up to 38 days of annual leave.

COREcruitment Ltd is looking for a passionate Venue Manager (Part-Time) to oversee an exciting nightclub environment in Greater London. This role involves managing the venue during club nights, ensuring exceptional guest experiences, and supporting the team in a creative and music-led atmosphere. Id

This is a rare opportunity to work in a venue where revenue directly contributes to positive social impact. Venue Sales and Marketing Manager. As Venue Sales & Marketing Manager, you will lead and develop a high performing sales and events team while also managing your own sales pipeline.

Moving Venue is London’s original caterer, delivering exceptional food experiences across some of the city’s most iconic venues from historic palaces and museums to contemporary galleries and unique event spaces. The Kitchen Logistics and BOH Manager is responsible for leading and coordinating a

Current experience working as live events AV Account Manager or Venue AV Manager. MB857: Senior Venue AV Account Manager. Using your well‑honed personal skills, you will enhance existing relationships with the venue's events team and other venue personnel.

ILLIUME RECRUITMENT is seeking a Weddings & Event Manager for an exceptional venue in Oxfordshire. The role requires a proactive manager committed to delivering high service standards and has at least 2 years of relevant experience.

The Half Moon, Herne Hill is looking for an Area Sales Manager to oversee sales for at least 12 pubs and hotels in Greater London.

The House of Lords is seeking a Senior Events Manager for their Catering and Retail Services Office.

Liaise with the Venue Presentation Manager regarding the reporting of costs, venue budgets and other related matters. Reporting to the Venue Presentation Manager (VPM) you will be responsible for the planning and delivery of the Cleaning Services for Events at Silverstone, under the guidance of the

As Venue Sales & Marketing Manager, you will lead and develop a high performing sales and events team while also managing your own sales pipeline. This is a rare opportunity to work in a venue where revenue directly contributes to positive social impact. We’re looking for a Venue Sales and Marketi

A leading event catering company is seeking a Venue Operations Manager in Greater London. This role involves overseeing operational aspects at major venues, ensuring efficient logistics, managing a team, and maintaining client relationships.

A leading members venue in Greater London is searching for an accomplished General Manager to drive the launch and operations of a new high-end venue. This is an exceptional opportunity to shape a premium venue from the ground up. This role involves overseeing the venue's P&L, crafting extraordinary

The Venue Manager will lead all front of house and venue operations for Tokyo Nights, taking responsibility for the safe, efficient and high-quality delivery of the audience experience across every performance. Reporting directly to the General Manager, the role will oversee audience flow, manage a

A leading food service company in London is seeking a General Manager for their Tottenham Court Road location.

You’ll learn to be an absolute expert in how the VenueScanner platform works - conducting demos and showcasing the USPs of VenueScanner and the amazing features we have to venues. You will report into the new Head Of Venue Acquisition + Partnerships and will form part of the wider ‘Venue Acquisi

A premier hospitality venue in London is seeking an Assistant Restaurant Manager to support the dining room's day-to-day operations.

Togather is seeking a sales professional to join their Commercial team in the UK, focusing on expanding their footprint within the £10 billion venues market. You will manage the full sales cycle, from identifying potential venues to negotiating exclusive agreements, driving market expansion through

Vibration Group is looking for a Production Manager to oversee event production at Exhibition White City.

The London Borough of Hackney is looking for an Events Manager on a fixed-term contract to manage multiple events across various venues.

CleanEvent Services Ltd is recruiting a Venue Presentation Manager based at Chester Racecourse. This senior management role involves planning and managing all venue aspects, ensuring efficient cleaning operations, and maintaining client relations.

Experience as a General Manager or Senior Operations Manager within hospitality, food halls, events venues, stadia or high‑volume restaurants and pubs. Full ownership of venue‑wide P&L, forecasting and financial performance. Report performance across all revenue streams.

A leading venue booking platform in the Greater London area is looking for an experienced Account Manager. You will be responsible for managing corporate clients' event needs, from sourcing venues to providing additional supplier support. Candidates should have over 4 years of experience in the even

An event catering company is seeking a driven sales professional to expand its presence in the UK venues market.

Job title: Event Catering Manager : Iconic London Venue. We are working with a well‑known London events venue seeking an Event Catering Manager to lead catering operations across a diverse programme of live events, exhibitions, and private hires.

Leading members venue seeks a highly accomplished, results driven General Manager to lead the launch and day‑to‑day operations of their brand‑new event venue venture!. General Manager – High End Venue. The General Manager will be the face and driving force behind the lounge’s success — c

A leading late-night bar operator in Greater London seeks a General Manager for The Piano Works.

The Blues Kitchen is seeking an Assistant Restaurant Manager to join its team in London. This role involves supporting the Restaurant Manager in the day-to-day operations, leading service during busy shows, and developing the front-of-house team. Enjoy a competitive salary and perks including 50% of

A leading cinema and entertainment venue in Greater London seeks a Deputy Manager to help oversee daily operations and lead the team.

Everyman Cinema Group in Greater London is looking for a Duty Manager to oversee operations at their venues.

By harmonising Togather’s proposition to venues, your efforts will revolutionise how venues engage with Togather and continue our trajectory as the go‑to solution for UK event venues. Reporting into our Head if Venues within our Commercial team, you will expand our footprint within the £10 bill

This role will initially provide maternity cover, before moving into a similar position at another venue within our portfolio. Working with the line manager and Spaces & Stories to deliver proactive, data‑led sales strategies that support both short and long‑term performance. At least 4 years’

As part of the Casino Operations department, the Venue Compliance Manager (VCM) operates as part of the first line of defence and is responsible for supporting the casino in meeting all regulatory and compliance obligations. Prepare for and attend weekly 1LOD review meetings with Venue Management, p

The Drayton Court Hotel, Ealing seeks an Area Sales Manager to oversee at least 12 pubs and hotels around London.

As Cellar Manager at Moving Venue, London’s original caterer, you will play a key role in leading and developing a high‑performing beverage operation, ensuring exceptional standards across all cellar management activities. Moving Venue is one of the original event caterers in London. Our reputat

Venue Compliance Manager (VCM). Support the central Compliance department and MLRO with ad‑hoc requirements, reporting or project support as needed, with permission of the Venue Director. Prepare for and attend weekly 1LOD review meetings with Venue Management, presenting improvement areas, action

Experience as a General Manager or Senior Operations Manager within hospitality, food halls, events venues, stadia or high-volume restaurants and pubs. Venue General Manager role based in Bristol, leading a multi-outlet hospitality environment within Brabazon, a new city neighbourhood. Clear communi

A hospitality management company based in Bristol is seeking a General Manager to lead multiple outlets, ensure operational excellence, and drive financial performance.

Moving Venue is London’s original caterer, delivering exceptional food experiences across some of the city’s most iconic venues from historic palaces and museums to contemporary galleries and unique event spaces. The Kitchen Manager will maintain high standards of health, safety, and food compli

Guardian Jobs is seeking an experienced Events Enterprise Manager at Westminster Abbey to develop and deliver a diverse events portfolio.

Exhibit Bars Ltd is seeking an experienced General Manager for The Exhibit in Balham, London. This leadership role involves overseeing all aspects of the venue, including food, beverage, events, and guest experience. The ideal candidate will have a strong commercial background, proven people managem

NG Bailey is seeking a Technical Services Manager in Wembley, London to oversee technical service delivery at a prominent venue.