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Product Support Engineer Cambridge (Hybrid) About RealVNC® RealVNC® is the trusted remote access platform built by the original creators of VNC® technology. For over 25 years, we’ve powered the way the world connects remotely — enabling millions of professionals and engineers to work securely from anywhere. Our technology is used by leading global organizations including Intel, IBM, NASA, Shell, DreamWorks, and Philips. Our flagship product, VNC Connect, lets users securely access and control remote devices anywhere in the world as if they were sitting in front of them. It’s deployed across industries and use cases — from remote support and IT management to powering connected devices like medical ventilators, set-top boxes, and industrial machinery. Backed by Livingbridge since 2021, we’re investing heavily in our people and technology as we scale for the future. The Role We’re looking for an experienced Product Support Engineer to join our growing team and deliver exceptional technical support to our global customer base. You’ll take full ownership of customer issues — troubleshooting, diagnosing, and resolving complex problems while collaborating with our Engineering, Product, and Revenue teams to ensure a seamless customer experience. This is an exciting opportunity to be part of a high-performing team in a company that values innovation, collaboration, and continuous learning. What You’ll Do • Provide 2nd-line support for RealVNC products via phone, email, and chat, • Troubleshoot software installation, connectivity, and configuration issues, • Work closely with development teams to identify and resolve software bugs, • Maintain accurate customer records within our ticketing system, • Create and update support documentation and knowledge base articles, • Analyse customer feedback to drive product and process improvements, • Participate in an on-call weekday rota for urgent after-hours support About You You have proven experience providing technical support, ideally for remote access or networking technologies. You’re analytical, detail-oriented, and able to communicate complex ideas clearly and simply. Essential skills and experience: • Solid experience in technical product support, • Strong problem-solving and troubleshooting skills, • Excellent written and verbal communication, • Working knowledge of Windows, macOS, and Linux (including command line), • Understanding of networking protocols and security principles, • Experience using ticketing systems (e.g. Zendesk) and support tools, • Ability to write clear, user-friendly support content Desirable: • Experience supporting applications on Raspberry Pi, Android, or iOS, • Bachelor’s degree in Computer Science, IT, or related field, • Familiarity with VNC or other remote access technologies, • Experience working with RESTful APIs, • Knowledge of scripting languages (PowerShell, Bash, Python) Why Join Us? At RealVNC, you’ll be part of a collaborative, innovative team that’s shaping the future of remote access technology. You’ll have the opportunity to make a tangible impact and see your work directly contribute to our success. Benefits include: • Competitive salary and contributory pension, • EV car leasing scheme, • Private medical and dental cover

This role is for one of the Weekday's clients.

This role is for one of the Weekday's clients.

This role is for one of Weekday's clients.

This role is for one of our clients.In this non-clinical role, you will apply your clinical expertise to evaluate AI-generated medical content, ensuring accuracy, patient safety, and adherence to current standards of care.Instead, you will play a key role in shaping the future of AI applications in

Canada, Europe, or Australia, you will contribute to a research project with a leading foundational model AI lab.This is an excellent opportunity for experienced professionals to apply their investment banking expertise in a flexible, high-impact environment.At least 2 years of experience at top‑t

Future Opening: Part Time Weekday Caregiver in Lombard.

This role is for one of Weekday's clients.

To meet the criteria for this role, you will be required to be available to work within Weekdays - Monday to Friday, working shifts across Early Mornings and Afternoons.

This role is for one of the Weekday's clients.

Self-employed Core Delivery Driver.As one of our Self-Employed Core Delivery Drivers you'll enjoy freedom, flexibility and better financial rewards, plus all the support and benefits of being part of our wider Yodel team.You don't need any experience, and the more you deliver, the more you earn.Com

We’re seeking experienced professionals based in the U.Canada, Europe, or Australia to contribute to a research initiative with a leading AI lab focused on foundational model development.This role is ideal for individuals with a strong background in investment banking who can apply their analytica

Self-employed Core Delivery Driver.As one of our Self-Employed Core Delivery Drivers you'll enjoy freedom, flexibility and better financial rewards, plus all the support and benefits of being part of our wider Yodel team.You don't need any experience, and the more you deliver, the more you earn.Com

This role is for one of the Weekday's clients.

Pay: Pay Up to £34,779 (depending on experience and qualifications).At Cambian Group, you’re not just working - you’re shaping futures, furthermore as a Support Worker based within West Midlands every moment you spend with our young people (ages 8–18) helps them feel safe, valu

This opportunity is ideal for professionals with a background in venture capital who are passionate about market research, investment analysis, and emerging technologies.At least 2 years of experience working in venture capital at top firms.Expertise in one or more of the following areas:.Market siz

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

This role is for one of the Weekday's clients.

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

This role is for one of the Weekday's clients.

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

Referrals increase your chances of interviewing at Weekday AI (YC W21) by 2x.

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

Senior Care Assistant - Care Home - Wirral.As a Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support.Your role will involve supervising and inspiring a team of dedicated Care Assistant

Domestic Assistant - Cambridge.Are you looking for a new challenge? For a rewarding job where you have the opportunity to make a real difference? Would you like to contribute to the greater good of the healthcare field? If so then we would love to hear from you!.A new opportunit

Senior Care Assistant - Care Home - Bank - East Hoathly.As a Bank Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support.Your role will involve supervising and inspiring a team of dedica

At Avery Healthcare, we are all about supporting the people who care for our residents.We know how hard our teams work, and we're here to celebrate and support you every step of the way.When you join us, you'll be making a positive impact on residents' lives every day - your compassion and dedicatio

Maintenance Assistant - Bank - Care Home - Horndean.As a Bank Maintenance Assistant at a Barchester care home, you'll help to create the safe and attractive surroundings that will enable us to give our patients the quality care and support they deserve.It's important that our homes give the right fi

Position: Support Worker – Children’s Residential Care.Location: SomersetHourly Rate: £14- £14.Are you passionate about making a real difference in the lives of children and young people?.Are you driven to create positive outcomes for others?.Are you flexible, compassionate, and child-focused?

Housekeeping Assistant - Bank - Care Home - West Parley.As a Bank Housekeeping Assistant at a Barchester care home, you'll help to create a warm and homely environment that enables us to meet each resident's unique needs.Keeping the home clean and safe is no small task, which is why the role of a Ba

Bring your care, your calm and your kindness.In this role, you’ll support adults with learning disabilities in their day-to-day routines.You’ll help build confidence, reduce stress and offer steady encouragement.That might mean planning the day, helping with tasks or simply showing up with empat

As a Kitchen Assistant at a Barchester care home, you'll help to provide the first-class food and hospitality that enable us to give our residents exceptional all-round care and support.A healthy, nutritious diet is vital to ensuring our residents' wellbeing and helping them enjoy daily life with us

Cleaner - Galway.Compass Group Ireland, contracted to.If you're a committed Cleaner looking for a role you'll shine in, we've got the position for you.Your key responsibilities will include:.Working alongside our cleaning and facilities teams to keep environments safe and hygien

Care Assistant - Bank - Care Home - Cambridge.As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and

Support that’s personal, practical and full of purpose.This is a role where your presence matters.Where you help someone feel safe, understood and supported and that alone can turn a hard day around.You’ll be working one-to-one with adults with learning disabilities, supporting them through the

Housekeeping Assistant - Care Home - Wouldham.As a Housekeeping Assistant at a Barchester care home, you'll help to create a warm and homely environment that enables us to meet each resident's unique needs.Keeping the home clean and safe is no small task, which is why the role of Housekeeping Assist

You will carry out various cleaning duties, including washing, emptying litter bins, sweeping, dusting and vacuum cleaning using powered equipment where appropriate, to ensure that the premises, which will include toilets, are in a clean and hygienic condition.The ideal candidate should have cleanin

Care Assistant - Care Home - Wilton.As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.I

Part Time Team Member vacancy at GAIL's!.If you love interacting with customers daily and giving service with a smile, then please read on!.We are looking for Team Members who have a.GAIL’s family and want to learn more.With no day being the same, you must be.Team Member who is always on time and

Kitchen Assistant - Care Home - Horndean.As a Kitchen Assistant at a Barchester care home, you'll help to provide the first-class food and hospitality that enable us to give our residents exceptional all-round care and support.A healthy, nutritious diet is vital to ensuring our residents' wellbeing

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.As a courier, you’ll enjoy: Flexible hours – choose your own schedule and work when it suits you Weekly pay – get paid, every week No experi

Housekeeping Assistant - Bank - Care Home - Wilton.As a Bank Housekeeping Assistant at a Barchester care home, you'll help to create a warm and homely environment that enables us to meet each resident's unique needs.Keeping the home clean and safe is no small task, which is why the role of a Bank Ho

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.As a courier, you’ll enjoy: Flexible hours – choose your own schedule and work when it suits you Weekly pay – get paid, every week No experi

Care Assistant - Care Home - Wouldham.As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too

Children’s Residential Support Worker.Location: Moston, Greater Manchester.At Cambian you’re not just working - you’re shaping futures, furthermore as a Residential Support Worker, based within the Manchester region every moment you spend with our young people (ages 8–18) helps them feel saf

Kitchen Assistant - Bank - Care Home - Denmead.As a Bank Kitchen Assistant at a Barchester care home, you'll help to provide the first-class food and hospitality that enable us to give our residents exceptional all-round care and support.A healthy, nutritious diet is vital to ensuring our residents'

Plus, an additional overtime pay of 1.Hours: 40 hours per week on a rotational basis (rota provided 4 weeks in advance).Shift Patterns: 2 – 3 shifts per week (Typical shift pattern is 2 on 4 off.Are you a dedicated, compassionate person looking for an exciting new career within Residential Care? A