Wantagh
Job Description Responsibilities: * Perform various clerical and administrative duties * Maintain customer account agreements, vehicle files, verification of title information, records of the completion of reconditioning work, and other required information * Ensure payment for billings or accounts receivable are received on time and posted, and contact customers for reconciliation of discrepancies * Perform data entry and verify customer vehicle information is accurately recorded in the system and that vehicles are properly tagged with a work order * Coordinate with the service department for vehicle repairs and post charges to appropriate account in a timely manner * Respond to customer inquiries relating to assigned customer vehicles, provide quality service, and assist in resolving problems * Enter all pertinent information into [ERP system] and approved work requested by customer * Utilize the [ERP system] systems to monitor and track vehicle repairs * Follow up with customer to confirm completion of work and satisfaction * Work with finance/local management to ensure customers are charged and A/R is timely collected * Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such * Perform other duties as assigned by management Qualifications * High School Diploma or equivalent required * 4 years of clerical or administrative support experience * Valid driver’s license and safe driving record * Excellent communication and organizational skills * Advanced computer software skills * Experience using general office equipment (i.e., copier, fax machine, etc.) * Ability to sit or stand for prolonged periods of time * Ability to perform repetitive data entry tasks, manual dexterity