Assistant General Manager
14 days ago
Frisco
Job DescriptionWhy Uncle Julios? • Pride in the brand: At Uncle Julio's, we have a heritage of using only the freshest ingredients and highest quality food in a scratch kitchen. You can take pride in serving our guests top-notch Tex-Mex cuisine made with premium ingredients, creative and innovative menu offerings, and exceptional presentation and flavor profiles., • Growth opportunities: Uncle Julio's is a growth company with a management career ladder, consistently opening 2-3 restaurants each year. Join us and be part of a brand that is on the rise, offering opportunities for career advancement and professional development., • Competitive salary and benefits: We value our team and offer a very competitive salary and benefits package subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions, including health insurance, Instant Pay Card / Earned Wage Access, retirement plans, and more. Responsibilities: Financial: • Oversee daily operations, including ordering, purchasing, receiving, storage, and preparation of food products, as well as guest relations, business flow, and service standards., • Management and control of Actual vs Theoretical food and beverage costs to stay within the company's accepted variance, • Ensure accuracy of cash handling, safe management, change orders, bar banks, and tip reconciliation., • Conduct inventory counts for the entire restaurant., • Edit timekeeping records when necessary, addressing clock-in/out issues., • Utilize inventory counts to forecast product needs., • Process invoices to ensure accurate pricing and order details., • Communicate with vendors regarding credits, shortages, and quality., • Prepare workgroup schedules for at least one team (e.g., servers, bartenders, hosts, bussers, supervisors)., • Submit workgroup schedules to the General Manager for approval., • Troubleshoot inventory variances and create action plans to eliminate discrepancies (subject to GM approval).Quality Assurance:, • Ensure all food products meet company recipe specifications for preparation and quality., • Monitor timing standards during production (expo)., • Ensure compliance with health and safety regulations, including monitoring food temperatures, sanitation levels, proper storage, and conducting line checks., • Inspect and approve dishes before they are served to guests, assessing ingredient quality and presentation (expo role).Daily Operations:, • Oversee the entire restaurant during business hours, actively engaging in all areas (host, bar, kitchen, main dining room) throughout the dining period., • Recognize and coach crew members., • Handle comps, voids, and adjustments on server/bartender guest checks., • Coordinate with other managers regarding updates, sales, policies, and standards., • Interact with guests at tables during each shift to build relationships, ensure return visits, and address any issues., • Lead pre-shift meetings for the front-of-house (FOH) crew., • Make labor management decisions each shift, adjusting staffing based on business needs., • Assess the performance of subordinate FOH crew members and administer discipline as necessary., • Assign specific duties to the crew members each shift., • Oversee training and cross-training of hourly crew members., • Identify and establish a training calendar for new crew members., • Manage breaks for all FOH crew members., • Complete new hire paperwork for all crew members., • Lead or participate in coaching conversations, documentation, and disciplinary action with crew members.Management:, • Conduct interviews for new crew members., • Set workgroup goals and provide follow-up to the General Manager regarding results, measurements, and necessary course corrections., • Participate in weekly manager meetings., • Participate and present topics at all crew meetings., • Participate in MIT (Manager-in-Training) training sessions.Essential Skills:, • Must possess strong verbal and written communication skills to effectively interact with guests, staff, and management., • Maintain a comprehensive understanding of the menu, including the ingredients, preparation methods, presentation standards, and any special items., • Ability to lead, guide, and motivate the front-of-house crew, including the ability to delegate tasks, provide constructive feedback, and inspire teamwork., • Attention to detail to maintain high standards of cleanliness, table setup, and overall ambiance in the dining room., • Exceptional guest service skills are fundamental, with the ability to be attentive, responsive, and capable of building strong relationships with guests, addressing their needs, and resolving any issues that arise., • Strong understanding of financial aspects such as budgeting, cost control, and revenue management, • Adaptable, flexible, and resilient, able to handle pressure and changing circumstances with a positive attitude., • Knowledge of health and safety standards and ability to ensure a safe environment for guests and crew.Qualifications:, • At least 21 years of age., • At least 2-4 years of full-service management experience (AUV of $4M+)., • Demonstrated track record of maintaining long-term employment and stability in current and previous positions., • Ability to lift up to 40 lbs., 10-20 is typical., • Ability to carry product up to 120 feet., • Ability to reach up to 6 feet, 2-4 is typical., • Ability to work off counter heights of 36 - 42 inches. We are an Equal Opportunity Employer.