Client account manager jobs in Jackson, MississippiCreate job alerts

Application Link Hiring Location Jackson, MS Sign On Bonus Weekly Pay Top Weekly Pay Hourly Pay Range Pay Home Time Job Summary: The Warehouse Manager is responsible for the overall leadership and performance of a third-party logistics (3PL) warehouse operation. This role ensures that all customer accounts are serviced accurately, efficiently, and on time. The Warehouse Manager oversees daily operations including inventory management, order fulfillment, invoicing, and staff supervision while maintaining a strong focus on customer satisfaction, cost control, and compliance with safety standards.Key Responsibilities:3PL Operations & Inventory Management:Manage the daily flow of goods for multiple customers, ensuring all Service Level Agreements are met.Maintain accurate inventory across all client accounts and conduct regular cycle counts and reconciliations.Monitor inbound and outbound activities, ensuring timely receipt, storage, picking, packing, and shipping.Optimize warehouse layout, slotting, and processes to maximize efficiency and throughput.Financial Accuracy & InvoicingReview and validate billing data for customer accounts, ensuring accuracy of invoicing for storage, handling, and value-added services.Partner with accounting and customer service teams to resolve discrepancies quickly.Track labor and operating expenses to ensure profitability and identify cost-saving opportunities.Customer Service & Issue ResolutionAct as the primary warehouse contact for customer representatives.Ensure customer needs are met, proactively communicating order status, shortages, or delays.Investigate and resolve service issues, claims, and complaints promptly and professionally.Collaborate with account managers to identify process improvements and enhance customer experience.Staff Leadership & DevelopmentRecruit, train, and manage warehouse staff to support multiple customer requirements.Assign daily tasks, set clear expectations, and monitor performance to meet productivity targets.Conduct performance reviews, provide feedback, and implement corrective actions as necessary.Promote a positive, safety-oriented culture that encourages teamwork and accountability.Safety & ComplianceEnsure compliance with OSHA and company safety standards across all warehouse activities.Conduct routine inspections and maintain safety documentation, including SDS and emergency plans.Lead safety meetings and training to minimize workplace incidents.Equipment & Facility ManagementOversee proper use and maintenance of warehouse equipment, coordinating repairs and inspections.Ensure the facility is clean, organized, and compliant with regulatory requirements.Communication & ReportingProvide daily/weekly operational updates to management and customers as required.Maintain open communication with procurement, transportation, and sales teams.Generate and analyze performance metrics such as order accuracy, on-time shipping, and cost per order.QualificationsBachelor's degree in logistics, supply chain management, or related field preferred.Proven experience managing a 3PL or distribution center environment.Strong analytical and mathematical skills for inventory reconciliation, billing, and labor planning.Proficiency with WMS (Warehouse Management Systems), TMS, invoicing platforms, and Microsoft Office Suite.Excellent customer service, communication, and relationship-building skills.Demonstrated ability to lead teams and manage multiple customer requirements. simultaneously.Knowledge of safety, quality, and compliance standards in warehousing and logistics.Physical ability to perform or assist with warehouse activities as needed.BenefitsMajor medicalVisionDental7 Paid HolidaysVacation401K

Job Description About the Role 100% remote, work-from-home Commercial Insurance Account Manager job opening with a Top 100 Independent Insurance brokerage. Working on one of the firm’s fastest growing portfolios, you’ll concentrate on Real Estate accounts with the majority being multi-family housing. These accounts are all over the country, so your knowledge in large, layered property and real estate along with the ability to work on a high-paced team is important. Duties & Responsibilities As the primary point of contact for service issues, you: • Work with multiple internal partners in sales and client management to handle the service needs that arise, • Coordinate directly with the several points of contact within the account to assist with quotes on newly acquired properties, communication with lenders, and explanation of limits, coverage, etc. Skills & Experience • At least 3-5 years of commercial insurance experience in a similar client service capacity, • Experience working with real estate accounts is required, • State insurance license Job Specs Location: 100% remote within Alabama, Mississippi, Louisiana, Tennessee, Texas, Arkansas, and Oklahoma. Company DescriptionCapstone Search Group is an insurance recruiting firm that offers creative, unique staffing solutions for the insurance industry! Our clients include insurance companies, agencies, brokers and intermediaries. Our goal as insurance recruiters is to help insurance organizations identify, attract and retain experienced talent that impacts immediate openings and promotes future growth. We offer Direct Hire (Contingency Search, Engaged/Retained and Recruitment Process Outsourcing [RPO]) and Contract Solutions (long-term contract, 1099 and temp-to-perm). We work nationally with expertise that spans top executives, middle management and technical level positions. We are committed to providing recruiting services of the highest degree of confidentiality, professionalism and integrity.Capstone Search Group is an insurance recruiting firm that offers creative, unique staffing solutions for the insurance industry! Our clients include insurance companies, agencies, brokers and intermediaries. Our goal as insurance recruiters is to help insurance organizations identify, attract and retain experienced talent that impacts immediate openings and promotes future growth. We offer Direct Hire (Contingency Search, Engaged/Retained and Recruitment Process Outsourcing [RPO]) and Contract Solutions (long-term contract, 1099 and temp-to-perm). We work nationally with expertise that spans top executives, middle management and technical level positions. We are committed to providing recruiting services of the highest degree of confidentiality, professionalism and integrity.

Job Description About defi SOLUTIONS: It’s an exciting time to join defi! defi SOLUTIONS is a pioneer in end-to-end, SaaS loan originations, servicing, and managed servicing solutions. Our customers include the highest-volume captive auto lenders, banks, credit unions, and finance companies in North America. We have more than three decades of experience helping lenders reduce time-to-market, streamline operations, and customize lending processes with proven, scalable performance. Learn more at defisolutions.com and follow us on LinkedIn. Position Purpose: The Technical Account Executive (TAE) partners with clients and the client executive team to ensure clients achieve their desired business outcomes through their defi SOLUTIONs products. This is a technical role in a fast-paced environment that demands interaction with enterprises at senior levels, as well as with technical staff. TAEs assist clients with a product’s technical aspects, are an SME on their assigned client’s business practices/product usage, and act as a relationship manager from technical perspective. They identify and mitigate technical risks, serve as a primary escalation point, and advise on best practices for platform configuration, optimization, and adoption. Additionally, they closely align with the sales team to drive client satisfaction and ensure customer loyalty for additional opportunities. A successful Technical Account Executive will need to be adaptable to quickly changing technical environments, be the point of contact for escalated items to drive resolution and is responsive to product-related inquiries. TAEs are cross-functional problem solvers, identifying technical situations that put their clients at risk, proposing solutions, and bringing together the resources to implement those solutions. Essential Job Responsibilities: Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. • Act as primary technical support escalation for assigned client(s)., • Is a trusted technical advisor for clients, navigating them through usage and adoption, best practices, and resolution of problems., • Serves as an advocate for clients, manage client escalations and expectations effectively, communicate internally and externally during high profile escalations to ensure alignment and client expectations are set appropriately., • Analyzes business needs and translate them into use cases to address client requirements. Develop deep understanding of the client’s business, practical technical knowledge of client configurations and integrations, operational needs, and develop plans to achieve client outcomes and mitigate risks., • Sets priorities for development cases and can effectively work with development to unblock progress on cases and provide direction., • Coordinates resolution of complex technical problems with a variety of diverse applications., • Establishes continuous process improvements to enhance the client experience., • Proactively communicates changes or potential disruptions to service and advise on risk management strategies., • Creates and delivers executive client technical reviews including SLA adherence, top ticket drivers, ticket deep dives, and incident reviews., • Creates training and knowledge base articles on product best practices and common problem resolution in effort to help clients resolve problems themselves., • During major incidents, service degradations or disruptions provides regular updates and communications to clients. Partner with internal ITSM and Incident Management teams for after-hours coordination and occasional covering off-hours incidents. Communicate internal root cause analysis efforts to clients along with prevention actions taken., • Shares information with the Client Executive Team on relationships (e.g., a scorecard view of trends, aged items, backlog, etc.) for review. Required Qualifications/ Skills: • BS in Computer Science, Engineering or comparable field, or equivalent experience., • Minimum 8 years’ experience in a customer-facing role, preferably Technical Account Management, Customer Success, or Service Desk., • 2+ years technical knowledge of SaaS platforms., • Ability to create profound experiences for our clients (internally and externally)., • Ability to manage and diffuse difficult conversations/situations with professionalism., • Strong troubleshooting and problem-solving skills and ability to drive to solutions., • Experience with escalation and risk management procedures., • Excellent written, verbal and communication skills; experience communicating effectively at all business levels., • Ability to prioritize and manage multiple projects, clients, and activities, including ability to negotiate client expectations effectively., • Passionate about client satisfaction and can successfully represent the defi brand., • Knowledge of software development process and design methodologies helpful., • Experience leading efforts of cross-functional teams to facilitate resolution or closure of client needs or projects. Travel required: • Less than 25% Affirmative Action/EEO statement: defi SOLUTIONS is an Equal Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.

Job Description The Senior Claims Specialist handles complex and high-profile Workers' Compensation claims following company standards. This role works closely with case managers and attorneys, manages subrogation, and negotiates settlements. The Senior Claims Specialist ensures the best possible outcome for the claim, meeting customer service expectations, and supporting the goals of the Claims Department and CorVel. This is a remote position. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: • Receives claim, confirms policy coverage and acknowledgement of the claim, • Determines validity and compensability of the claim by investigating and gathering information regarding the claim and files necessary documentation with state agencies, • Establishes reserves and authorizes payments within reserving authority limits, • Develops and manages well documented action plans with the case manager and outcomes manager to reduce overall cost of the claim, • Coordinates early return-to-work efforts with the appropriate parties, • Manages subrogation and litigation of claim as it applies, • Manages potential claim recoveries of all types, • Reports claims to the excess carrier when applicable, • Communicates claim status with the customer and claimant, • Adheres to client and carrier guidelines and participates in claims review as needed, • Develops and maintains professional customer relationships, • Complies with rules and regulations of applicable state, • Additional projects and duties as assigned KNOWLEDGE & SKILLS: • Excellent written and verbal communication skills, • Ability to assist team members to develop knowledge and understanding of claims practice, • Ability to identify, analyze and solve problems, • Computer proficiency and technical aptitude with the ability to utilize MS Office including Excel spreadsheets, • Strong interpersonal, time management and organizational skills, • Ability to work both independently and within a team environment, • Knowledge of the entire claims administration, case management and cost containment solution as applicable to Workers’ Compensation EDUCATION & EXPERIENCE: • Bachelor's degree or a combination of education and related experience, • Minimum of 3 years’ industry experience and claim handling, • Self-Insured Certificate preferred, • State Certification as an experienced Examiner PAY RANGE: CorVel uses a market based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time. For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process. Pay Range: $59,681 – $96,123 A list of our benefit offerings can be found on our CorVel website: CorVel Careers | Opportunities in Risk Management In general, our opportunities will be posted for up to 1 year from date of posting, or until we have selected candidate(s) to fulfill the opening, whichever comes first. ABOUT CORVEL: CorVel, a certified Great Place to Work® Company, is a national provider of industry-leading risk management solutions for the workers’ compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!). A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off. CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable. #LI-Remote

Job Description Overview Role: Environmental Services Department Manager Join Healthcare Services Group (HCSG) as an Account Manager, leading housekeeping, laundry, and floor care teams in a long-term care facility. At HCSG, we are passionate about positively impacting the communities we serve. If you share our commitment to excellence and enhancing customer and resident experiences, join us and make a difference! What We Offer • Comprehensive Benefits Package - Medical, Dental, and Vision, • Free Telemedicine Services on Day 1*, • Paid Holidays & Vacation, • 401 (k), • Get paid when you need it with PNC EarnedIt, • Financial Wellness Support from PNC Workplace Banking, • Free Prescription Discount Program, • Employee Assistance Programs, • Training & Development Opportunities, • Employee Recognition Programs, • Employee Stock Purchase Plan, • Manage and supervise housekeeping, laundry, and floor care staff, ensuring compliance with policies, procedures, and federal/state requirements., • Perform and lead teams in light housekeeping, heavy housekeeping, and laundry aide duties across varying shifts., • Lead staff training, quality control, and in-service sessions; ensure timely completion of projects and programs., • Maintain records of income, expenditures, supplies, personnel, and equipment while using HCSG computer software., • Act as liaison between building occupants/administrators and HCSG staff; communicate directives effectively., • Use protective gear appropriately; ensure safe use of cleaning solutions and adherence to safety precautions., • Maintain consistent attendance, punctuality, and timely completion of tasks., • Represent HCSG positively through courteous interactions with supervisors, co-workers, client staff, residents, and guests., • All other duties as assigned. Qualifications • High school diploma or equivalent preferred., • Two years of experience in healthcare housekeeping and supervision preferred., • Maintain a positive attitude and effectively communicate with building occupants, administration, and HCSG leadership to perform daily tasks., • Compliance with COVID-19 vaccination policies., • Must be able to lift/carry a maximum of 50 pounds, push/pull a maximum of 50 pounds, stand, sit, bend and walk for extended periods., • Must be able to perform routine, repetitive tasks continuously., • Must be able to work around food and cleaning products., • Able to follow oral and written instructions, and perform routine, repetitive tasks daily., • Residency within the service area required. Ready to Join Us? If you're looking for a role where you can lead with passion, drive positive change, and be part of a supportive and dedicated team, apply now and start making a difference at HCSG! HCSG is proud to be an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage employees to bring their authentic, original, and best selves to work for a culturally inclusive team. We offer equal employment opportunities (EEO) to all employees and applicants regardless of race, color, religion, sex, national origin, age, disability, genetics, ethnicity, pregnancy status, gender identity, sexual orientation, marital status, political opinions or affiliations, veteran status, or other legally protected classes. HCSG also complies with applicable state and local laws and federal law requirements that govern nondiscrimination in every location where we operate.