Continuous improvement jobs in Universal City, California - Page 16Create job alerts

Job DescriptionObjective: Assist in implementing the SMI Quality system at designated SMI facility Assist in ensuring that product and services are above customer expectations Assist in ensuring that plant has an active training program. Perform plant quality checks per SMI’s Quality Improvement Process (QIP) Organizational Dimensions: Reports to (to be determined) Coordinates with VP’s, Area Managers and customers to ensure customer expectations are exceeded. Works directly with plant employees on training and quality issues. Key Responsibilities: Quality Planning Improve and implement the SMI quality system to ensure compliance with customer requirements. Provide periodic feedback of plants’ quality performance to personnel. Identify opportunities to improve plant operations and focus resources to make and maintain improvements. Conducts / Assists with plant quality meetings Updates and maintains quality records. Ensure compliance with QIP requirements. Works on new technology research and development for quality improvements. Benchmark / feasibility of implementation of new technology. Process control Assists in project management as requested by project manager. Ensure maintenance programs are in place, IAW, QIP and are being followed. Conducts in-process cullet sampling procedures per QIP manual. Track quality performance, identify problem areas, take action to Improve. Observe Quality Technicians’ actions to ensure cullet is processed to customer specification Customer Quality: Assist customer with quality initiatives and projects Assists and conducts Six Sigma type projects as a green belt under the guidance of a Black Belt. Training Assist in training development and provide quality process training to plant personnel Assists in rewriting manuals and standard operating procedures Objective: Assist in implementing the SMI Quality system at designated SMI facility Assist in ensuring that product and services are above customer expectations Assist in ensuring that plant has an active training program. Perform plant quality checks per SMI’s Quality Improvement Process (QIP) Organizational Dimensions: Reports to (to be determined) Coordinates with VP’s, Area Managers and customers to ensure customer expectations are exceeded. Works directly with plant employees on training and quality issues. Key Responsibilities: Quality Planning Improve and implement the SMI quality system to ensure compliance with customer requirements. Provide periodic feedback of plants’ quality performance to personnel. Identify opportunities to improve plant operations and focus resources to make and maintain improvements. Conducts / Assists with plant quality meetings Updates and maintains quality records. Ensure compliance with QIP requirements. Works on new technology research and development for quality improvements. Benchmark / feasibility of implementation of new technology. Process control Assists in project management as requested by project manager. Ensure maintenance programs are in place, IAW, QIP and are being followed. Conducts in-process cullet sampling procedures per QIP manual. Track quality performance, identify problem areas, take action to Improve. Observe Quality Technicians’ actions to ensure cullet is processed to customer specification Customer Quality: Assist customer with quality initiatives and projects Assists and conducts Six Sigma type projects as a green belt under the guidance of a Black Belt. Training Assist in training development and provide quality process training to plant personnel Assists in rewriting manuals and standard operating procedures DRAFT QA Manager Job Description Draft Skills Good communication skills Job Description: Quality Improvement Manager Objective: Assist in implementing the SMI Quality system at designated SMI facility Assist in ensuring that product and services are above customer expectations Assist in ensuring that plant has an active training program. Perform plant quality checks per SMI’s Quality Improvement Process (QIP) Organizational Dimensions: Reports to (to be determined)Vice-President Continuous Improvement - Operations. Coordinates with VP’s, Area Managers and customers to ensure customer expectations are exceeded. Works directly with plant employees on training and quality issues. Key Responsibilities: Quality Planning Improve and implement the SMI quality system to ensure compliance with customer requirements. Provide periodic feedback of plants’ quality performance to personnel. Identify opportunities to improve plant operations and focus resources to make and maintain improvements. Conducts / Assists with plant quality meetings Updates and maintains quality records. Ensure compliance with QIP requirements. Works on new technology research and development for quality improvements. Benchmark / feasibility of implementation of new technology. Process control Assists in project management as requested by project manager. Ensure maintenance programs are in place, IAW, QIP and are being followed. Conducts in-process cullet sampling procedures per QIP manual. Track quality performance, identify problem areas, take action to Improve. Observe Quality Technicians’ actions to ensure cullet is processed to customer specification Customer Quality: Assist customer with quality initiatives and projects Assists and conducts Six Sigma type projects as a green belt under the guidance of a Black Belt. Training Assist in training development and provide quality process training to plant personnel Assists in rewriting manuals and standard operating procedures Skills Good communication skills Bilingual Spanish is a plus Familiar with quality assurance procedures Computer operation skills: Word, Excel, Power Point, Access Problem solving Strong math/statistics skills, Six Sigma experience, a plus Capable of training subordinates. Strong teamwork, communication, and interpersonal skills Strong leadership skills Strong work ethic and ability to work independently, with little supervision Self starter Bilingual Spanish is a plus Familiar with quality assurance procedures Computer operation skills: Word, Excel, Power Point, Access Problem solving Strong math/statistics skills, Six Sigma experience, a plus Capable of training subordinates. Strong teamwork, communication, and interpersonal skills Strong leadership skills Strong work ethic and ability to work independently, with little supervision Self starterObjective: Assist in implementing the SMI Quality system at designated SMI facility Assist in ensuring that product and services are above customer expectations Assist in ensuring that plant has an active training program. Perform plant quality checks per SMI’s Quality Improvement Process (QIP) Organizational Dimensions: Reports to (to be determined) Coordinates with VP’s, Area Managers and customers to ensure customer expectations are exceeded. Works directly with plant employees on training and quality issues. Key Responsibilities: Quality Planning Improve and implement the SMI quality system to ensure compliance with customer requirements. Provide periodic feedback of plants’ quality performance to personnel. Identify opportunities to improve plant operations and focus resources to make and maintain improvements. Conducts / Assists with plant quality meetings Updates and maintains quality records. Ensure compliance with QIP requirements. Works on new technology research and development for quality improvements. Benchmark / feasibility of implementation of new technology. Process control Assists in project management as requested by project manager. Ensure maintenance programs are in place, IAW, QIP and are being followed. Conducts in-process cullet sampling procedures per QIP manual. Track quality performance, identify problem areas, take action to Improve. Observe Quality Technicians’ actions to ensure cullet is processed to customer specification Customer Quality: Assist customer with quality initiatives and projects Assists and conducts Six Sigma type projects as a green belt under the guidance of a Black Belt. Training Assist in training development and provide quality process training to plant personnel Assists in rewriting manuals and standard operating procedures DRAFT QA Manager Job Description Draft Skills Good communication skills Bilingual Spanish is a plus Familiar with quality assurance procedures Computer operation skills: Word, Excel, Power Point, Access Problem solving Strong math/statistics skills, Six Sigma experience, a plus Capable of training subordinates. Strong teamwork, communication, and interpersonal skills Strong leadership skills Strong work ethic and ability to work independently, with little supervision Self starterObjective: Assist in implementing the SMI Quality system at designated SMI facility Assist in ensuring that product and services are above customer expectations Assist in ensuring that plant has an active training program. Perform plant quality checks per SMI’s Quality Improvement Process (QIP) Organizational Dimensions: Reports to (to be determined) Coordinates with VP’s, Area Managers and customers to ensure customer expectations are exceeded. Works directly with plant employees on training and quality issues. Key Responsibilities: Quality Planning Improve and implement the SMI quality system to ensure compliance with customer requirements. Provide periodic feedback of plants’ quality performance to personnel. Identify opportunities to improve plant operations and focus resources to make and maintain improvements. Conducts / Assists with plant quality meetings Updates and maintains quality records. Ensure compliance with QIP requirements. Works on new technology research and development for quality improvements. Benchmark / feasibility of implementation of new technology. Process control Assists in project management as requested by project manager. Ensure maintenance programs are in place, IAW, QIP and are being followed. Conducts in-process cullet sampling procedures per QIP manual. Track quality performance, identify problem areas, take action to Improve. Observe Quality Technicians’ actions to ensure cullet is processed to customer specification Customer Quality: Assist customer with quality initiatives and projects Assists and conducts Six Sigma type projects as a green belt under the guidance of a Black Belt. Training Assist in training development and provide quality process training to plant personnel Assists in rewriting manuals and standard operating procedures DRAFT QA Manager Job Description Draft Skills Good communication skills Bilingual Spanish is a plus Familiar with quality assurance procedures Computer operation skills: Word, Excel, Power Point, Access Problem solving Strong math/statistics skills, Six Sigma experience, a plus Capable of training subordinates. Strong teamwork, communication, and interpersonal skills Strong leadership skills Strong work ethic and ability to work independently, with little supervision Self starterDRAFT QA Manager Job Description Draft Skills Good communication skills Bilingual Spanish is a plus Familiar with quality assurance procedures Computer operation skills: Word, Excel, Power Point, Access Problem solving Strong math/statistics skills, Six Sigma experience, a plus Capable of training subordinates. Strong teamwork, communication, and interpersonal skills Strong leadership skills Strong work ethic and ability to work independently, with little supervision Self starter

Job Description Job Summary Travel RN-CVICU-Cardiovascular Intensive Care Unit in Tarzana, California Voyage Health Full-time, Contract In-Office | Tarzana, CA, United States Looking to level up your career and boost your income? At Voyage Healthcare, we help connect nurses, therapists, and allied health pros with high-paying travel jobs at top-rated facilities across the U.S. With thousands of openings nationwide, you can earn up to $3,500+ per week (depending on your specialty, location, housing, and benefits)—all while making a real impact on the communities that need you most. Let your next adventure start with us! Position: RN-CVICU-Cardiovascular Intensive Care Unit (Travel/Contract) We're hiring experienced RN-CVICU-Cardiovascular Intensive Care Unit for a 13-week contract in Tarzana, California — earn up to ($2589 - $2725 per week) while providing essential care at a leading facility. Most candidates will need to have at least 2 years of recent experience in the specialty. Apply & Call us today at 800-798-6035 for details on this opportunity. Position Details Specialty: RN-CVICU-Cardiovascular Intensive Care Unit Location: Tarzana, California Employment Type: Travel/Contract Pay: $2589 - $2725 per week Shift: 3x12 Nights Start Date: ASAP Contract Length: 13-weekThe Opportunity You’re the kind of person who is always looking to learn. You want to grow into something greater and you’re looking for an employer encourages and supports your professional development. Voyage Health promotes advancement and rewards our employees based on individual performance and merit. Sure you’ll have exposure to the team, but all of our people are accountable for their success. Competitive and focused, our team is on a mission to deliver excellence. We also know that this can only be accomplished by supporting our employee growth and development. By providing frequent feedback and consistently measuring progress, we’ve discovered the recipe for success that’s delivered year over year growth since our first year of business. This a culture of winning. At Voyage Health we breed winners. Responsibilities * Provide high-quality patient care in the Cardiovascular Intensive Care Unit. * Monitor and assess patients' vital signs and medical conditions. * Collaborate with healthcare team to develop and implement care plans. * Participate in continuous professional development and training programs. * Administer medications and treatments as prescribed by physicians. * Educate patients and families on health management and recovery. * Utilize evidence-based practices to enhance patient outcomes. * Maintain accurate and timely documentation of patient care activities. * Engage in performance measurement and quality improvement initiatives. * Support a positive team environment and contribute to team goals. * Adapt to changing patient needs and unit demands effectively. * Participate in departmental meetings and contribute ideas for improvement. Experience/Qualifications * Current Registered Nurse license in California with CVICU experience. * Commitment to continuous professional development and training opportunities. * Proven ability to monitor and assess critical patient conditions effectively. * Experience in administering medications and treatments as per physician orders. * Strong teamwork skills to collaborate with a multidisciplinary healthcare team. * Ability to educate patients and families on health management and recovery. * Ability to adapt to changing patient needs and unit demands efficiently. * Familiarity with evidence-based practices to improve patient outcomes. * Strong documentation skills for accurate patient care records. * Experience in quality improvement initiatives and performance measurement. What's in it for you? (Salary, Commissions & Benefits) * Enjoy the vibrant atmosphere of our on-site location in Tarzana, CA, where collaboration and creativity thrive. * Receive a competitive base salary that reflects your skills and contributions.

Job DescriptionOverview We’re looking for a detail-oriented Quality Engineer to play a key role in maintaining and improving our quality management systems within the aerospace and defense supply chain. This position focuses on ensuring compliance with internal, customer, and regulatory standards while driving continuous improvement across processes, suppliers, and product performance. The ideal candidate is analytical, collaborative, and capable of communicating effectively with both internal teams and external partners. You’ll work across departments to prevent quality issues, manage audits, and implement corrective actions that strengthen operational efficiency and customer satisfaction. Key Responsibilities * Develop, implement, and maintain quality assurance processes and audit programs that meet internal and customer requirements. * Coordinate and support internal, customer, and third-party quality audits, including scheduling, documentation, and follow-up actions. * Analyze non-conformances, identify root causes, and ensure timely implementation of corrective and preventive measures. * Define and monitor supplier performance metrics, initiate audits when needed, and collaborate with vendors to resolve performance issues. * Partner with cross-functional teams to investigate customer concerns and identify opportunities for process and product improvement. * Use analytical tools such as FMEA, MSA, and Cause & Effect analysis to evaluate quality data and drive improvement initiatives. * Track key performance indicators including defect rates, first-pass yield, and on-time delivery to support ongoing quality reviews. * Facilitate meetings and reviews to communicate audit results, nonconformance trends, and recommended improvements. * Maintain clear and organized quality documentation, ensuring compliance with company, customer, and industry standards. * Contribute to process improvement projects to enhance operational efficiency and product reliability. Qualifications * Bachelor’s degree in Engineering, Quality Management, or a related discipline (Aerospace, Manufacturing, Mechanical, Industrial, or Systems preferred). * 3-5 years of experience in a manufacturing, distribution, or supply chain environment (aerospace experience preferred). * Working knowledge of aerospace quality standards and ability to interpret technical drawings and specifications. * Hands-on experience with customer and supplier quality interactions, corrective action management, and audit preparation. * Strong organizational, analytical, and problem-solving skills with high attention to detail. * Proficiency in Microsoft Office 365 (Excel, Word, PowerPoint) and familiarity with quality tools and databases. * Excellent written and verbal communication skills for engaging internal teams, suppliers, and customers. Additional Requirements * Must be a U.S. Citizen, U.S. Permanent Resident (Green Card holder), or have asylee/refugee status as defined by 8 U.S.C. 1324b(a)(3). * This position requires compliance with ITAR and EAR export regulations; applicants will need to verify U.S. person status in accordance with 22 CFR 120.15.

Job Description $15k Sign-On-Bonus Position Summary: Manages the delivery of nursing services and safe patient care within assigned department and across the continuum of care. Manages the delivery of services that add value and are integrated with nursing standards of practice, service priorities and performance/outcome measures, as well as with strategic, business and organizational goals/objectives. • Manages on a 24 hour basis the delivery of nursing services and safe patient care which meet or exceed cost, quality, and clinical and utilization standards and performance measures., • Establishes, implements, and maintains patient care and service standards to meet patient’s and internal clients' expectations and needs in a changing, competitive health care market. Holds staff accountable in providing the highest quality of care while in compliance with the Nursing Practice Act, TJC, federal, state, and local requirements., • Works with Nursing Leadership to develop strategic/business plans to achieve integrated services across the continuum of care. Manages and ensures continuous improvement of all clinical practices, services and operations by designing and implementing systems, processes and methods to evaluate and improve patient care within assigned department and across the continuum of care., • Develops and monitors department's budgets for the appropriate use of human and material resources., • Monitors financial performance and identifies and implements strategies to reduce costs and improve quality of care/service., • Determines the appropriate staff mix for department and develops processes to screen, interview, hire, train, and maintain the competency of all department staff. Ensures ongoing staff development., • Develops, implements, and monitors departmental policy and procedures which support the organization's goals and business objectives and ensures they are met. Develops standards of care and standards of practice, directs fiscal management, and quality improvement activities., • Manages and resolves human resource and risk management issues., • Accountable to promote an organizational culture of safety. Ensures appropriate patient, employee and department safety standards and guidelines are implemented consistently in the delivery of health care and adhere to administrative, legal and regulatory requirements of governmental and regulatory agencies., • Academic degree in nursing required (Bachelor's or Master’s degree). Basic Qualifications: • Knowledge of Nurse Practice Act, TJC, and other local, state, federal regulations., • Demonstrated interpersonal and management skills., • Consistently demonstrates the knowledge, skills, abilities, and behaviors necessary to provide superior and culturally sensitive service to each other, to our patients, and to customers, contracted providers, and vendors., • Previous experience with electronic medical record., • Master's degree., • National Certification in specialty., • Current RN license required; California RN license required by date of hire., • American Heart Association BLS Card, • American Heart Association ACLS Card, • NRP (American Academy of Pediatrics or American Heart Association), • Advanced FHM (AWHONN), • Current Los Angeles County Fire Card (or must be obtained within 30 days of employment), • ARC (or must be obtained within 30 days of employment) Shift: Days Type: Exempt FTE: 1.0

Job Description Job Title: Registered Nurse (RN) - Cardiovascular Intensive Care Unit (CVICU) Location: Fresno, CA Department/Unit: Cardiovascular Unit Salary Range: $50 to $70 per hour Shift: 19:00 - 07:30 Contract Duration: 13 Weeks Number of Positions Available: 4 Job Summary: Elitecare Medical Staffing is seeking experienced and dedicated Registered Nurses (RNs) to join our Cardiovascular Intensive Care Unit (CVICU) team in Fresno, CA. The ideal candidates will have extensive experience in providing care for TAVR patients and utilizing Continuous Renal Replacement Therapy (CRRT) with Prismaflex. Key Responsibilities: • Provide comprehensive nursing care to patients in the CVICU, ensuring adherence to established protocols and standards., • Monitor and assess patients’ conditions, including vital signs and cardiac rhythms, and respond to changes in patient status., • Administer medications, IV therapies, and treatments as prescribed by physicians., • Collaborate with multidisciplinary teams to develop and implement individualized care plans., • Educate patients and their families about treatment plans, post-operative care, and health maintenance., • Maintain accurate and timely documentation of patient care and progress., • Ensure compliance with all hospital policies and procedures, as well as regulatory requirements., • Participate in quality improvement initiatives and contribute to a positive work environment.Qualifications:, • Current RN license in the state of California., • Minimum of 3 years of experience in a CVICU or similar critical care setting., • Extensive experience with TAVR patients and proficiency in CRRT (Prismaflex)., • Strong critical thinking, assessment, and clinical skills., • Excellent communication and interpersonal skills., • Ability to work effectively in a fast-paced, high-pressure environment.

Job DescriptionAre you a compassionate and highly skilled Registered Nurse (RN) with a passion for critical care? Join our dynamic team as an Intensive Care Unit (ICU) RN, where you'll play a vital role in providing life-saving care to patients with severe and complex medical conditions. This is an excellent opportunity for nurses who thrive in a fast-paced, high-acuity environment and are dedicated to making a significant impact on patient outcomes. Position: ICU Travel Registered Nurse Location: Knoxville, Tennessee Schedule: Day (3x12) 7:00 19:00 Night (3x12 Hours) 19:00 7:00 Unit: ICU What You'll Do: As an Intensive Care Unit (ICU) Registered Nurse (RN), you will be responsible for delivering advanced and comprehensive nursing care to critically ill patients. You will work closely with a multidisciplinary team to monitor and manage patients with life-threatening conditions, using your expertise to provide the highest standard of care. Your ability to think critically, respond swiftly, and provide compassionate care will be essential in this role. Requirements: • 2 years’ experience with travel or 3 years’ experience with no travel, • Compact or TN License at time of submittal, • COVID-19 Vaccine, • Flu VaccineWhy Join Us:, • Professional Growth: Expand your nursing proficiency and knowledge while experiencing a range of cases and scenarios that enrich your career journey., • Adventurous Opportunities: As a Travel Registered Nurse, you will have the chance to explore diverse locations across the United States. Expand your professional horizons while enjoying the adventure of new environments., • Patient Monitoring: Continuously monitor and assess critically ill patients, utilizing advanced technology and clinical skills to detect changes in condition and respond appropriately., • Critical Care Delivery: Administer medications, treatments, and interventions as prescribed, including life-support measures, while adhering to ICU protocols and standards., • Collaborative Care: Work closely with physicians, respiratory therapists, and other healthcare professionals to develop and implement individualized care plans that address the unique needs of each patient., • Patient Advocacy: Serve as an advocate for patients and their families, ensuring their needs and concerns are addressed with sensitivity and respect., • Emergency Response: Respond rapidly and effectively to emergencies, such as cardiac arrest or respiratory failure, using advanced critical thinking and clinical skills to stabilize patients., • Patient Education: Provide education and support to patients and their families regarding the patient’s condition, treatment plan, and what to expect during the ICU stay. Requisition #clztyctwnlzrp0qt9qvneu7oe

Job DescriptionProgramming Curator (Part-Time, Contract Role) About The Gathering Spot The Gathering Spot is a premier private membership club designed for ambitious professionals, creatives, and leaders who value authentic connection and elevated experiences. We're more than a space—we're a carefully curated community where meaningful relationships and opportunities flourish. The Opportunity We’re seeking a highly creative and culturally attuned Programming Curator to shape and deliver exceptional member experiences. This part-time, contracted role is ideal for someone who excels at crafting meaningful events, curating community moments, and bringing fresh ideas to life. As a Programming Curator, you will be responsible for ideating, pitching, producing, and executing five member-focused events per month, including one marquee event that anchors the club’s cultural calendar. You will work closely with the National Programming Director to ensure all events reflect the values, interests, and aspirations of our member community. This role is about curation, creativity, and connection—designing experiences that deepen relationships and elevate the membership. What You'll Do Event Ideation & Curation * Develop original, culturally relevant event concepts tailored to member interests and community needs. * Pitch monthly event concepts to the National Programming Director for alignment and approval. * Curate a well-balanced monthly programming slate that includes five events, with one marquee experience that stands out in impact and scale. Event Production & Execution * Manage full-cycle event production—from concept development to run-of-show creation and on-site execution. * Coordinate talent, partners, speakers, and vendors to support programming needs. * Ensure seamless event delivery in collaboration with operations, marketing, and membership teams. * Maintain a high standard of event quality, member engagement, and cultural relevance. Community Engagement * Design events that authentically foster connection, conversation, and belonging. * Gauge member feedback, track event performance, and refine programming for continuous improvement. * Represent The Gathering Spot with professionalism and authenticity at all events. Ideal Candidate * A natural curator with a pulse on culture, community, and meaningful experiences. * Skilled in event production, creative programming, or community storytelling. * Strong communicator with the ability to pitch ideas clearly and compellingly. * Organized, detail-oriented, and able to juggle multiple events simultaneously. * Thrives in fast-paced environments and enjoys collaborative work. Powered by JazzHR 3sy3HphmzU

Job DescriptionTalent Relations Coordinator Unruly Agency – Los Angeles, CA (Remote Option Available) Full-Time | Talent Department About Unruly Agency Unruly Agency is a leading talent management and digital strategy agency representing top creators across major social platforms. We specialize in content monetization, audience engagement, and innovative online strategies. Our fast-paced, collaborative environment is built for individuals who thrive in dynamic, high-growth settings. We are seeking a highly organized, strategic, and relationship-driven Talent Relations Coordinator to join our team. Position Overview The Talent Relations Coordinator plays a pivotal role in ensuring exceptional client satisfaction, smooth communication between talent and internal teams, and the development of effective content and social media strategies. This role requires a proactive communicator who can balance relationship management, problem-solving, and strategic execution in a fast-paced environment. What You’ll DoDaily Responsibilities * Respond promptly to all communication from assigned talent, ensuring needs and questions are addressed effectively. * Foster meaningful, productive conversations to encourage increased content production and performance. * Serve as the communication bridge between talent, Account Management Coordinators (ACMs), and the Chat Team to ensure clarity and alignment. * Share client feedback, concerns, and insights with internal teams to support continuous improvement. * Consult with the Talent Operations Manager before addressing complex or sensitive client matters. Responsibilities as Needed * Create customized content guides and content calendars for assigned and additional talent as needed. * Develop and implement social media strategies designed to elevate engagement, visibility, and performance. * Act as the point of communication during talent live streams, offering real-time support and coordination. * Monitor live streams to ensure quality, performance, and adherence to best practices. * Develop comprehensive live stream guides to support talent in maximizing performance. * Lead weekly calls with Account Managers to review account performance, challenges, and updates. * Prepare and deliver monthly performance reports with insights and data-driven recommendations for each talent on your roster. What You BringKey Competencies * Exceptional Communication: Strong written and verbal communication skills with the ability to interact professionally with talent and internal teams. * Strategic Insight: Ability to develop and implement content strategies, using CRM data and performance insights to provide actionable feedback. * Problem-Solving Skills: Ability to navigate challenges and sensitive matters with thoughtfulness and effective solutions. * Highly Organized: Capable of prioritizing tasks, managing multiple clients, and maintaining accuracy in a fast-paced environment. * Fast-Paced Adaptability: Thrives under pressure and can pivot quickly to meet shifting needs. * Collaborative Mindset: Works well across teams to support talent performance and agency goals. Reporting Structure This role reports directly to the Talent Operations Manager and works collaboratively with the Head of the Talent Department for client-specific matters. Why You’ll Love Working With Us * Opportunity to work with top creators and rising talent. * Fast-growing, innovative digital environment. * Strong internal growth potential. * Supportive, collaborative team culture.

Job Description We’re looking for a Customer Success Manager who will partner with our customers to turn data and insights into measurable business impact. In this role, you’ll help our customers leverage LinearB’s AI Productivity Platform to improve engineering team performance, define clear success metrics, and drive meaningful outcomes. You’ll act as a trusted advisor—building strong, long-term relationships, aligning on success plans, and guiding teams to maximize the value they gain from our platform. You’ll collaborate closely with product, sales, and leadership to ensure customer goals are met, results are tracked, and insights are translated into continuous improvement. Your success will be measured by how effectively you help customers achieve theirs—strengthening retention, growth, and advocacy across your portfolio What you’ll do: • Customer Onboarding & Rollouts: Lead successful client rollouts and ensure high product adoption rates by guiding customers through the onboarding and implementation process. Serve as the main point of contact from Sales handoff to post-launch success., • Portfolio Management: Manage a portfolio of clients with multiple simultaneous rollouts, ensuring each customer receives the attention and support needed to maximize product value., • Customer Touchpoints: Schedule and conduct regular check-ins with customers to maintain a strong understanding of their needs, ensuring they are satisfied and proactively addressing any issues., • Cross-functional Collaboration: Work closely with the Customer Solutions Architect and Support team to quickly triage and resolve customer support issues, escalating blockers when necessary to prevent customer churn., • Feedback Loop: Gather customer feedback and product requirements to collaborate with Product and Engineering, helping shape the product development roadmap., • Best Practices & Strategy: Advise customers on industry best practices, ensuring that their technical setup and ongoing use of the product is optimized for success., • Customer Advocacy: Partner with Marketing to create customer case studies, testimonials, and other advocacy content to highlight product value and strengthen customer relationships., • Experience: 3-5 years in a customer-facing, technical role for a B2B SaaS product, ideally with experience managing relationships with technical buyers., • Technical Aptitude: Strong technical understanding of the Dev-Ops space, able to engage with customers on a technical level and translate complex concepts into actionable advice., • Customer-focused: Proven track record of building and managing customer relationships, including working with senior level executives to ensure client success and satisfaction., • Communication Skills : Excellent written and verbal communication skills, with the ability to clearly convey complex technical concepts to both technical and non-technical stakeholders., • Business Acumen: Strong ability to balance customer needs with business objectives, using data to make informed decisions that drive customer satisfaction and success., • Adaptability: Comfortable working in a fast-paced, rapidly-scaling startup environment, with the ability to wear multiple hats and adapt to evolving needs., • Cross-functional Collaboration : Ability to work seamlessly with Sales, Product, Technology, and Marketing teams to align on customer needs and deliver comprehensive solutions., • Education: BS/MS or equivalent experience in a technical or business-related field., • Put the Customer First, • Take Ownership, • One Team, • Show Product Expertise, • Be Data Driven, • Reach for the Next Level #LI-hybrid. Powered by JazzHR KlpUfZwL0u

Job Description The Environmental Services Director is responsible for overseeing and managing the environmental services (EVS) department, ensuring a clean, safe, and healthy environment for patients, staff, and visitors. This position plays a key role in maintaining the highest standards of sanitation, infection prevention, and safety within Lemontree Healthcare facilities. The director will lead, direct, and manage a team of environmental services personnel to ensure that all areas of the healthcare facility comply with local, state, and federal regulations, as well as established best practices. Key Responsibilities: • Leadership & Management:, • Oversee and manage the daily operations of the environmental services department, including cleaning, sanitation, waste management, and pest control., • Supervise, train, and mentor environmental services staff, ensuring they are compliant with safety, infection control, and quality standards., • Develop and implement performance standards for staff, monitoring performance and conducting regular evaluations., • Health and Safety Compliance:, • Ensure compliance with all regulatory and accreditation standards (e.g., OSHA, Joint Commission, CDC, and local health regulations)., • Maintain up-to-date knowledge of infection control procedures and implement them throughout the facility., • Work closely with Infection Prevention and Control teams to ensure cleanliness standards are aligned with patient safety protocols., • Budget and Resource Management:, • Develop and manage the department’s budget, ensuring cost-effective purchasing, resource allocation, and adherence to budgetary constraints., • Manage inventory of cleaning supplies and equipment, ensuring proper stock levels and compliance with environmental standards., • Identify and recommend cost-saving initiatives without compromising quality., • Quality Improvement & Risk Management:, • Monitor and evaluate the cleanliness and hygiene standards throughout the facility, identifying areas for improvement., • Participate in quality assurance activities, audits, and risk assessments to drive continuous improvement., • Respond to and investigate patient, staff, or visitor concerns related to cleanliness and safety., • Facility Maintenance and Equipment Management:, • Oversee the maintenance and repair of cleaning equipment and ensure it is properly sanitized and functioning., • Ensure all cleaning chemicals and equipment are safely stored and handled according to manufacturer specifications and regulatory standards., • Communication & Collaboration:, • Act as the primary point of contact for all environmental service-related inquiries, collaborating with other departments to coordinate cleaning schedules during high-traffic or sensitive times., • Communicate effectively with hospital leadership, medical staff, and department heads to ensure environmental services align with operational needs., • Emergency Response & Contingency Planning:, • Develop and implement emergency response protocols for cleaning and sanitation in the event of contamination, infectious outbreaks, or other public health concerns. Education: • Bachelor’s degree in Environmental Services, Healthcare Administration, Public Health, or a related field preferred., • Minimum of 5-7 years of experience in healthcare environmental services, with at least 3 years in a leadership role., • Proven track record of managing a team in a healthcare environment, preferably in a hospital, clinic, or other healthcare facility., • Strong leadership, organizational, and communication skills., • In-depth knowledge of healthcare sanitation protocols, environmental health regulations, and industry standards., • Ability to manage budgets, track expenses, and report financial metrics., • Excellent problem-solving and critical-thinking abilities., • CHESP (Certified Healthcare Environmental Services Professional) preferred., • Must be able to work in a healthcare setting with exposure to patients, infectious diseases, and hazardous materials., • Ability to be on-call during emergencies and manage staff in a 24/7 healthcare environment., • Dental insurance, • Vision insurance, • Health Insurance, • 401k, • Paid time-off, • Paid holidays