Development Operations & Events Manager
2 days ago
Portland
Job Description Position Title: Development Operations & Events Manager Status: Full-time / Non-exempt Reports to: Director of Development Location & Schedule: Monday – Friday, Hybrid working in the main office on Tuesdays, Wednesdays, and Thursdays. Compensation: The range for this role is $27.00 - 34.09/hour with a $2/hr differential for employees who possess a Master's degree in a related field, a 2% differential for employees who live and work from Oregon, and a $1/hr. differential for hours worked in the office when regularly working in the office 3 days per week. Benefits and additional compensation info are below. About the Organization: Lines for Life is a regional non-profit that is dedicated to preventing substance abuse and suicide. We offer help and hope to individuals and communities and promote mental health for all. Our work addresses a spectrum of needs that include intervention, prevention, and advocacy. We educate, train, and advocate to prevent issues of substance abuse, mental illness, and thoughts of suicide from reaching crisis levels. But when a crisis arises or support is needed, we are available 24/7/365 to intervene with personalized help. Development Operations & Events Manager Position Overview: The Development Operations and Events Manager provides day-to-day operational support for Lines for Life’s Development Department. This position manages development calendars, donor stewardship workflows, fundraising event logistics, vendor coordination, donor communications, and project tracking systems that help the department operate effectively and consistently. Working closely with the Directors of Development, Communications, Finance, and program partners, this role helps ensure that donor engagement activities, fundraising events, acknowledgements, campaign timelines, and department operations are well-organized, timely, accurate, and aligned with Lines for Life’s mission to prevent substance abuse and suicide and promote mental wellness. Development Operations & Events Manager Essential Duties and Responsibilities Development Operations and Project Coordination • Manage day-to-day Development Department operations, including calendars, project timelines, campaign deadlines, event milestones, follow-up lists, and Monday.com tracking., • Coordinate internal Development Department meetings, including agendas, notes, task assignments, and follow-up items., • Support the Director of Development in organizing department priorities, maintaining planning documents and timelines, tracking key projects, and ensuring timely follow-through on assigned tasks., • Support and improve consistent workflows across development operations, donor stewardship, campaigns, events, and reporting. Donor Stewardship and Communications • Coordinate donor stewardship activities, including acknowledgements, tax receipts, recognition, donor follow-up, and preparation of donor communications that are timely, accurate, professional, and aligned with Lines for Life's mission and values., • Support the Director of Development with preparation for donor meetings, donor briefings, stewardship touches, and follow-up tasks., • Help identify opportunities to strengthen donor retention, recognition, and ongoing engagement. Fundraising Events and Donor Engagement Activities • Lead logistical planning and execution for donor engagement and fundraising events, including UnGala Farm-to-Table dinners, the annual golf tournament, and other cultivation or stewardship events., • Coordinate event timelines, workplans, task lists, registration processes, guest communications, and post-event follow-up., • Research, coordinate, and manage event vendors and venues, including contract coordination, logistics, site visits, and onsite support., • Monitor event budgets, expenses, registrations, sponsorships, and financial documentation while coordinating with Finance on reconciliation, payments, and donor records., • Support post-event evaluation, including lessons learned, donor follow-up, sponsor recognition, and recommendations for future improvement., • Provide onsite or virtual event support, which may include occasional evening or weekend work. Campaign and Annual Fund Support • Support Annual Fund and end-of-year campaign execution through coordination of timelines, donor lists, communications, mailings, and follow-up activities., • Assist with donor segmentation, campaign tracking, and reporting., • Coordinate with Communications to develop and execute donor-facing campaign materials and content., • Prepare campaign updates, reports, and post-campaign summaries. Prospect, Sponsor, and Community Partner Support • Conduct donor, corporate sponsor, and community partner research to identify and support cultivation, stewardship, sponsorship, and engagement opportunities., • Support sponsorship activities, including preparation of sponsorship materials, sponsor recognition, follow-up, and maintenance of accurate records related to outreach, commitments, and benefits., • Support donor and sponsor cultivation efforts through pipeline tracking and coordination with program staff to gather stories, impact examples, and other donor engagement materials. Cross-Department Collaboration • Work closely with Communications, Finance, and program teams to support accurate, timely, and mission-aligned development activities., • Coordinate with Communications to ensure donor-facing and event materials are clear, accurate, and consistent with organizational messaging., • Work with program leaders and staff to gather information needed for donor stewardship, events, and campaign support., • Represent the Development Department professionally in interactions with donors, sponsors, vendors, volunteers, community partners, and internal staff. Development Operations & Events Manager Required Qualifications • Minimum of three years of experience in nonprofit development, fundraising support, event coordination, donor relations, project coordination, and communications., • Experience coordinating events, projects, campaigns, or other complex initiatives involving multiple stakeholders, with demonstrated ability to manage multiple priorities, deadlines, and details simultaneously., • Strong written and verbal communication skills, including the ability to draft professional correspondence, proofread materials, and collaborate effectively across departments and with multiple stakeholders., • Demonstrated attention to detail, follow-through, and accuracy in recordkeeping, communications, and project tracking., • Ability to build positive working relationships with donors, vendors, partners, volunteers, staff, and community members., • Experience using Microsoft Office 365, including Outlook, Word, Excel, PowerPoint, and Teams., • Experience using project management, donor databases, CRM, fundraising, events, or similar tracking systems., • Ability to handle confidential donor, financial, personnel, and organizational information with discretion., • Ability to exercise sound judgment, appropriately escalate sensitive issues, and adapt to shifting priorities, event needs, and department deadlines., • Comfort working with donor, event, financial, and campaign data., • Ability to work occasional evenings or weekends for donor events, fundraising activities, or other Development Department needs., • Commitment to Lines for Life's mission and to equity, inclusion, trauma-informed communication, and respectful engagement with diverse communities. Development Operations & Events Manager Preferred Qualifications • Bachelor's degree in nonprofit management, communications, business, public administration, marketing, social sciences, or a related field; or an equivalent combination of education, training, and relevant experience., • Experience working in a nonprofit development or fundraising environment., • Experience supporting fundraising events, donor stewardship, annual giving campaigns, sponsorships, or community engagement activities., • Experience using donor, fundraising, event management, CRM, or project management systems such as Greater Giving, Monday.com, or similar platforms., • Experience supporting development operations, including vendor coordination, event budgets, gift processing, sponsorship tracking, donor communications, or financial reconciliation. Development Operations & Events Manager Working Conditions • This position is hybrid working in the office on Tuesday, Wednesday, and Thursday., • Work is generally performed during standard business hours, with occasional evening or weekend work required for events or donor engagement activities., • The position requires frequent use of a computer, phone, video conferencing, email, databases, and project management systems., • The position may require occasional travel to event sites, vendor locations, donor meetings, or Lines for Life offices., • The position may require lifting or transporting event materials and supplies, within reasonable limits and with support as needed. Benefits information: Medical, dental, vision insurance, short- and long-term disability, life insurance premiums; a matching 401K plan; a flexible spending plan; access to professional development funds, licensure supervision at no cost to employee; PSLF repayment; an employee assistance program; and a free fitbit. This is a union position with a step progression based upon years of service at Lines for Life, and below is the current step scale: 0-3 years: $27.00 3-5 years: $28.62 5-7 years: $30.34 7-10 years: $32.16 10 years: $34.09 This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company. EEO: Lines for Life strives to create a diverse, inclusive environment to better represent the communities that we serve. We are an equal opportunity employer. Lines for Life shall not discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, or national origin. However, it shall not be a violation of this clause for the Lines for Life to extend a publicly announced preference in employment to Indians living on or near an Indian reservation, in connection with employment opportunities on or near an Indian reservation, as permitted by 41 CFR 60-1.5 All Lines for Life employees must be approved to work by the Oregon Department of Human Services’ Background Check Unit. Background checks are completed after a conditional offer of employment has been extended.