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Job DescriptionJob summaryThe primary role of the Assessor is to provide front door and comprehensive intake assessments, per the Montgomery County Coordinated Entry tool, to homeless clients entering the Gateway Shelters for Montgomery County.Summary of Essential Job FunctionsThe Assessor will be responsible for: -completing an average of 4 assessments a day.-applying criteria for county housing options to reach accurate scores for appropriate housing placements.-contributing to quality assurance outcomes including time to assessment from shelter entry and contributing to reducing the overall stay in shelter.-completing high quality clinical documentation at the time of services, as part of Collaborative Documentation efforts.-submitting reports/spreadsheets weekly.-meeting productivity goals.-complete all documentation following agency policies and procedures and utilizing HMIS appropriately.-participating in ongoing education and training to develop professional skills, achieve QMHS status via Homefull training, and maintain licensure (if applicable).-complete CPST documentation and billing spreadsheets following guidelines.-maintain high standard of client care, contributing to an environment where all clients are treated with dignity and respect.-completing other duties as assigned.Minimum RequirementsBachelor’s degree in social work, counseling, psychology, or related field required. Experience/knowledge of homelessness and/or marginalized communities preferred.Abilities RequiredComputer skills including Word, Excel, and Power Point.Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. All personnel may also be required to work outside of normal business hours from time to time, as needed.

Job DescriptionGeneral Manager Job Summary The Restaurant General Manager delivers exceptional results through others. They provide an engaging environment for restaurant teams and guests, while focusing on delivering operational excellence. Chicken Salad Chick Managers invest their time in developing future leaders, creating memorable experiences, reinforcing the Chicken Salad Chick Culture; managing administration; and maintaining the facility. The Restaurant Manager consistently keeps our brand promises, inspire their teams and deliver great results. Essential Responsibilities • Serve as a Brand Ambassador for Chicken Salad Chick., • Understand & adhere to all policies, procedures, standards, specifications, guidelines and training programs., • Understand and comply with all federal, state, county and municipal regulations pertaining to health, safety and labor requirements for the restaurant, employees and guests., • Ensure that all Guests feel welcome and are given responsive, friendly and courteous service., • Ensure that all products are consistently prepared and served according to CSC standards., • Achieve identified objectives for sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment., • Develop, plan and implement restaurant marketing, advertising and promotional activities and campaigns, in accordance with the Brand Standards., • Create, communicate, implement and follow up on operations and financial action plans., • Control cash and other receipts by adhering to cash handling and reconciliation procedures., • Make employment and termination decisions consistent with Restaurant Management guidelines., • Oversee and ensure that employee performance appraisals are completed on a timely basis., • Create and maintain schedules for team., • Effectively maximize labor performance by scheduling to business trends while delivering a superb experience to every guest., • Operationally fill in as needed to ensure guest service standards and efficient operations., • Coach and motivate the Assistant Manager(s) and the team., • Continually strive to develop staff in all areas of managerial and professional development., • Prepare all required paperwork, forms and reports in an organized and timely manner., • Ensure that all equipment is kept clean and in excellent working condition through personal inspection and by following the restaurant’s preventative maintenance programs., • Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant’s receiving policies and procedures., • Set clear expectations and create a working environment and serve as a role model to create memorable guest experiences., • Take actions to solve and celebrate guest feedback., • Control food and equipment inventories, conduct daily and weekly inventory counts and keep inventory records., • Identify problems, conduct high-level troubleshooting and seek repair/maintenance support for restaurant equipment to ensure equipment is operational., • Monitor and maintain compliance with health, safety, cleanliness, security and fire policies, standards and regulations., • Excellent written and oral communication skills, • Excellent organization skills, • Ability to multitask, • Working knowledge of back office tools, • Exert up to 40 pounds of force occasionally to lift, carry, push, pull or otherwise move objects, • Must be able to stand and exert well-paced mobility, including bending and stooping, for the duration of the workday, • Must be able to work and perform all duties at any station in the kitchen or service area Note: The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills of those in this job classification. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.

Job Description Summary/Objective The Operations Administrator, Treatment Residential for Boundless provides direction and leadership in the operations of the assigned therapeutic residential programs. Services will be provided from a strengths-based lens, leaning into Trauma Informed Care and evidence-based treatment modalities. The Operations Administrator will ensure the provision of high-quality services that are delivered in a fiscally responsible manner in accordance with company mission, vision and values. Working with individuals, clinical staff, parents/guardians, and community-based stakeholders, the Administrator facilitates access to care and addresses barriers. The Operations Administrator ensures appropriate staffing, policies, procedures, processes, and training are in place to provide safe and effective programming. Essential Functions • Directs, supervises and assists in planning overall operation of assigned residential treatment program(s); arranges work assignments and schedules the ensure proper coverage; maintains adequate supplies, materials, food and equipment; prepares and maintains system of program evaluation; ensures nutritionally balanced meals are planned and prepared; coordinates medical services, appointments, nursing procedures as trained and needed; assists with the preparation of and operates the facility within annual budget; provides for and supervises the accurate accounting and expenditure of resident funds., • Directs, supervises and assists in planning overall operation of the residential treatment home; oversees arrangement of work assignments and schedules to ensure proper coverage based upon the ISP including the development of the financial components., • Maintains adequate supplies & materials; prepares and maintains system of program evaluation; coordinates medical services, appointments, nursing procedures as trained and needed; assists with the preparation of and operates facility within annual budget; provides for and supervises the accurate accounting and expenditure of resident funds., • Supervises and provides development, implementation and evaluation of Individual Plans reviews and evaluations to ensure adequacy of services; coordinates services with community agencies, schools, and employers of individuals served; supervises, provides and coordinates program management services; coordinates procedures for admission and procedures for progress reporting as related to elements of Individual Plans as developed and implemented; supervises and provides for the health and safety of all individuals served., • Ensures the fidelity of implementation of the treatment plan, behavior support plan, and skill acquisition plan, as an extension of the clinical leadership and assists the coordination of the individual’s educational needs while these services are provided in the home., • Provides liaison services with parents, employees, community agencies and other interested parties; ensures compliance with all applicable standards; prepares and submits required reports and correspondence., • Develops annual goals and objectives for their programs, in cooperation with the Director and members of the Leadership Team that are consistent with company financial, clinical, and strategic initiatives., • Prepares and adheres to annual budgets for assigned programs while maintaining fiscal oversight on an ongoing and consistent basis. Assures budget goals are attained or communicates to the Director the reason for a modification., • Provides supervision, direction, and training to staff, program managers and supervisors to ensure staff receive and complete all mandatory or assigned trainings., • Creates, maintains, and reports on key performance indicators specific to quality assurance and outcomes that are in accordance with company financial, clinical, and strategic initiatives as they relate to therapeutic residential services., • Participates in the referral and intake process to support the evaluation process, ensure appropriateness of referrals accepted, with a focus on continual evaluation and improvement of the milieu and staff training to best support individuals served., • Ensures that everyday activities run seamlessly through the development and implementation of policies, procedures, and systems., • Keeps abreast of local, state, and federal requirements around licensing and service provision. Ensures compliance with all company policies, contract requirements, accreditations, and county/state/federal regulations for all assigned programs., • Ensures programs and employees are prepared for internal and external surveys, audits, and certification/licensing reviews, • Facilitates coordination across all locations/areas of business to maintain quality and consistency in service delivery., • Maintains effective communication and a positive employee relation climate that encourages the sharing of information and the provision of feedback., • Ensures adequate infrastructure and allocation of resources to effectively support the day- to-day operations. Acts as a liaison for consistent communication and follow up with all locations/areas of business., • Participates in recruiting, interviewing, hiring, retention, discipline, and evaluation of assigned program staff., • Maintain partnerships and effective communication with all stakeholders., • Works in coordination with the Clinical Administrator, Clinical Director, and Operations Director of Treatment Residential to develop and implement innovative programming. Targets of programs may include health, nutrition, and community engagement of individuals; parent education, support, and outreach; community outreach and education; and integration of services across the organization., • Assists in developing and maintaining appropriate structure in the therapeutic residential homes, fostering a positive, team atmosphere using the agency’s 30 Fundamentals as a guideline., • Ensures timely completion of all program documentation, including service documentation, auditing and monitoring, timecards, and other required reports due within identified timeframes., • May perform delegated nursing tasks and/or procedures., • Work hours are flexible with program needs., • Adheres to company policies and procedures in addition to regulations, laws and other requirements from applicable governing bodies, certification, licensure and/or accreditation entities, etc., • This job operates in a professional office environment as well as residential treatment programs. This role routinely uses standard office equipment such as computers, phones and photocopiers. Other Responsibilities - Other duties as assigned. Supervisory Duties This position is directly responsible for the supervision of personnel within the assigned residential treatment programs. Education, Skills, Experience and Requirements Required Qualifications: • High School Diploma or equivalent plus five or more year of experience in residential services for youth, • Must be able to communicate in English, including both spoken and in writing, • Two years of supervisory experience, • Must be able to lift, bend, push and pull up to 50 pounds, • Ability to obtain and maintain certification in and perform physical crisis management intervention as needed, • Ability to obtain and maintain certifications in First Aid and CPR - adult, child and infant; delegated nursing - Valid driver’s license and insurable driving record, if applicable, • Strong communication skills, strong interpersonal skills, • Excellent computer skills – including electronic health record, spreadsheets, and word processing tools – and ability to learn new programs expeditiously, • Must be detail oriented and have competent literacy and writing, documentation, communications and interpersonal abilities Preferred Qualifications: • Bachelor’s degree from an accredited college or university in Social Work, Psychology, Education or related field preferred, • Two years of experience in the behavioral health and/or intellectual developmental disability field Competencies and Attributes Personnel Management Composure Focus on Needs of Individuals Served Teamwork Orientation Ethical Conduct Detail Oriented Flexibility Personal Effectiveness/Credibility Physical Demands/% of time Use of office equipment (i.e. copier/scanner) <25% Verbal communication >75% Lifting and/or carrying up to 50lbs <25% Standing and/or walking 25-50% Use of electronics (i.e. computer, tablet) >75% Manual dexterity 25-50% Pushing and/or pulling <25% Maintain physical exertion up to 45 minutes 25-50% Handling and/or feeling 25-50% Near visual acuity >75% Bending <25% Hearing >75% Stooping, crouching, and/or crawling <25% Work Hours: This is a full-time position working at least 40 hours per week. Hours of work and days have flexibility, but are primarily Monday through Friday, should fall between 8:00 a.m. to 6:00 p.m. Given the nature of residential services, evening and weekend work may be required as job duties demand. Travel Requirements: Travel is regular throughout the central region during the business day, with some out-of-the-area and overnight travel expected on occasion.