Customer service management jobs in Chicago, Illinois - Page 14Create job alerts

Job Description Who We Are Quantas Advisors delivers "best-in-class" insurance solutions to help our clients customize a competitive benefits program to attract and retain the best talent. We hold ourselves relentlessly accountable to measurable results to maximize our client's ROI and institute a culture of well-being across the organization. At Quantas Advisors, we are deeply committed to fostering a people-first culture where every team member feels valued and accepted for who they are and celebrated for the impact they bring to our shared Purpose: delivering what matters through authentic connections and relentless accountability. We believe that exceptional results come from exceptional people, and we continually strive to cultivate a workplace that challenges and supports our team in equal measure. By encouraging individuals to step outside their comfort zones, we foster an environment that inspires creativity, drives innovation, and values active participation. Our culture is built on a solid foundation of the following core values that authentically guide how we serve, collaborate, and engage with one another each day. These principles shape our behaviors and interactions, ensuring we remain aligned with our mission and purpose. Servant's Heart Trust Accountability Curiosity Kaizen Benefits of Working at Quantas Advisors: • Holistic Growth and Support: At Quantas Advisors, we value the whole you - your professional aspirations, personal goals, and overall well-being., • Career Development Opportunities: Gain access to robust resources and full support to sharpen your skills, deepen your expertise, and unlock your potential at every step of your career journey., • Inclusive Community: Join a welcoming culture of belonging where your voice matters. You'll be encouraged to bring innovative ideas to the table and empowered to take initiative in shaping our success. Who We are Looking For We're seeking a self-motivated, open-minded, and curious individual who thrives in a service-driven culture. You are energized by being part of a team dedicated to collaboration, accountability, and continuous improvement. You naturally take a servant's approach, eager to support others and share ideas to achieve collective success. This position is part of our talent pipeline, meaning we are proactively identifying qualified candidates for future opportunities. While there may be no immediate start date, we encourage you to apply so we can consider you when a role becomes available. If you value curiosity, proactive problem-solving, and fostering authentic connections, we'd love to hear from you! Position Summary The Account Manager plays a crucial role in managing and expanding client relationships within the realm of employee benefits. This position involves understanding clients' needs, providing strategic advice, and coordinating the delivery of benefits solutions. The Account Manager serves as a liaison between clients (up to 50 lives) and insurance carriers to ensure effective communication and resolution of issues. Additionally, they collaborate with internal teams to develop innovative benefit strategies and drive business growth. Essential Responsibilities and duties The essential functions include, but are not limited to the following: • Client Relationship Management, • Cultivate relationships with internal sales and client services teams, clients, carrier representatives, and other stakeholders to enhance service for Employee Benefits clients., • Understand clients' business objectives and employee benefit needs., • Act as the primary point of contact for client inquiries and concerns., • Conduct regular meetings with clients to review benefit plans, discuss renewal strategies, and address any emerging issues., • Benefits Consulting, • Analyze client benefit plans to identify gaps and opportunities for improvement., • Provide strategic recommendations to clients on benefit plan design, cost containment, and compliance with regulations., • Stay abreast of industry trends, market developments, and legislative changes affecting employee benefits., • Proposal Development and Presentation, • Collaborate with internal teams to develop customized benefit proposals for clients., • Present benefit solutions to clients, addressing their specific needs and concerns., • Negotiate terms and conditions with insurance carriers to secure competitive benefit offerings for clients., • Account Management, • Oversee the implementation and administration of client benefit plans., • Coordinate with insurance carriers and third-party administrators to resolve customer service inquiries, claims and administrative issues., • Monitor plan performance and financial metrics, providing regular updates to clients., • Play a key role in managing annual renewal processes for assigned clients and support the team during the strategic planning process., • Aid in planning and executing Open Enrollment communication strategies. Assist with enrollment processing as needed., • Compliance and Regulatory Oversight, • Ensure clients' benefit plans comply with relevant laws and regulations, such as ERISA, ACA, and HIPAA., • Stay informed about changes in healthcare reform and other regulatory requirements impacting employee benefits. Required Knowledge, Skills, and Abilities • Demonstrated ability to behave consistently with the company's Purpose and Core Values., • Ability to develop and maintain collaborative, authentic relationships with all levels within the organization and clients., • Demonstrated time management skills, and ability to multi-task., • Excellent communication skills and interpersonal skills, with the ability to build rapport with clients and internal stakeholders., • Organized with attention to detail., • Relentless customer focus combined with a strong commitment to continuous improvement., • Ability to work independently and with a high level of autonomy and discipline., • Ability to handle difficult conversations and resolve conflict. Education/Experience • Bachelor's degree and 5+ years of client coordination or claims management experience OR High School degree and 10+ years of experience., • Licensed in Health and Life Insurance, • Understanding of the Employee Benefits insurance brokerage industry, including products, rating, underwriting, and legislative environment., • Proficiency in Microsoft Office suite and benefit administration software., • Preferred: Experience in Salesforce, Employee Navigator, Health Connect, Bernie Portal, isolved Work Environment and Physical Demands • This position can operate in a remote, home office environment., • This position routinely uses standard office equipment such as computers, phones, printers, etc., • Travel requirements: Travel within the US 10% of the time for client meetings and industry events. Note: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. This document does not create an employment contract, implied or otherwise, other than an at-will relationship. EEO Statement: Risk Transfer Advisory Group (RTA) and its agency partners provide equal employment opportunities to all team members and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law.

Job Description Business Development Representative Reports To: Manager/Director of Business Development Location: Chicago, IL Environment: Hybrid (4 days in office; 1 remote) Status: Exempt Who We Are: Recognized by Gartner in their Modern 4PL Market Guide, Redwood Logistics is at the forefront of industry innovation. Our cutting-edge supply chain technology pairs with the expertise of our brilliant minds to empower logistics execution across North America and Mexico. Leveraging a comprehensive range of services, data-centric network solutions, and a seamlessly integrated platform, we have established our prominence as a key player in the mid-market segment within the freight tech industry. Whether you’re just starting your career or are an established professional looking for your next opportunity, Redwood inspires innovation across teams to provide transformative solutions for our customers. Purpose of Your Work: As a Business Development Representative working within our Brokerage (one of our entities), you will work closely with the Sales and Operations teams and be responsible for growing and developing Redwood Multimodal customer accounts. How You Make a Difference Everyday: • Develop assigned customer accounts by using data driven strategic sales techniques to increase overall revenue and gross profit for assigned accounts, • Implement standard procedures with the Operations Department based on account requirements, including on-boarding account, setting up load tender process, tracking process, and issue-resolution process, • Negotiating all pricing for orders taken from assigned accounts, • Keeping current on industry trends and customer activity You’ve Got This? • Minimum 2 years demonstrated success in Sales/Account Management or Operations in a freight brokerage (or similar) environment, • Excellent negotiation, Communication, problem-solving, and networking skills, • Ability to analyze data to develop a sound strategy for account growth, • Ability to drive results within a fast-paced, dynamic work environment, • Ability to travel on occasion (<20%) What We Offer: • Access to experts and resources for your Learning & Development journey, • Opportunity for internal mobility, • Employee referral bonus program, • Employee Resource Groups (ERGs), • Annual fundraising and volunteer events to give back to communities, • Paid time off, floating holidays, time off to volunteer and rollover, • Paid parental leave, • Medical, dental, vision and 401k plans (with match), • Flexible spending account, mass transit and dependent care plans available, • Health savings account, with a annual company contribution for plan participants, • Short-term and long-term disability; life insurance policies subsidized by company, • Additional benefits including pet insurance, accident care, access to legal advice and more Work Schedule: This position is full-time and hybrid Monday through Friday from 8:00 AM to 5:00 PM with an hour break, but flexibility is available based on coverage. Compensation Range: $50,000 - $100,000 This position is eligible to earn monthly incentives based on individual and company performance. The estimated pay range reflects an anticipated range for this position. The actual base salary offered will depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the geographical location in which the applicant lives and/or which they will be performing the job. Redwood is an equal opportunity employer. Employment decisions at the Company are based on individual merit, qualifications, abilities, and the Company’s needs and resources. The Company does not discriminate in recruiting, hiring, compensation, promotions, discipline, termination or any other aspect of employment on the basis of an individual’s actual or perceived race, color, creed, religion, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, national origin, ancestry, citizenship status, age, disability, marital status, military service or status, genetic information, arrest and conviction record, credit history, or any other basis protected by applicable law.

Job Description Client Finance Manager Join a dynamic and collaborative environment where your expertise in financial operations and client management makes an impact. This role serves as the central point of contact for internal teams and client-side administration, ensuring seamless revenue management for complex institutional clients. Why You'll Love This Role • Work-Life Balance: Prioritizing flexibility and efficiency, this position offers a structured workflow with realistic expectations., • Generous Vacation: A competitive PTO policy ensures time for rest and rejuvenation., • Hybrid Work Model: Enjoy the best of both worlds—three days in the office for collaboration and two remote days for focused work., • Act as the primary liaison between managers, revenue teams, and clients, ensuring effective revenue cycle management., • Monitor and maintain compliance with company revenue policies, proactively resolving issues., • Build trusted relationships with internal and external stakeholders while providing top-tier customer service., • Coordinate cross-functional collaboration, facilitating problem-solving and institutional knowledge-sharing., • Implement strategic revenue reporting to track financial performance and identify risks., • Communicate and enforce client-specific financial requirements, including budgets, accruals, and fee agreements., • Support fee arrangement negotiations with expertise in revenue operations., • Respond to client requests for financial and operational reporting, ensuring accuracy and timeliness., • Drive resolution of revenue cycle concerns by working with senior leadership and internal teams. Required: • Bachelor's degree in business operations, finance, technology, or related field., • Minimum 5 years of experience in financial and/or operational analysis., • Advanced Microsoft Word, Excel, and PowerPoint skills, including proficiency in complex Excel functions., • Strong written and verbal communication skills., • Exceptional customer service orientation. Compensation & Benefits Salaries vary based on experience, market factors, and location. In addition to competitive compensation, the role offers bonus eligibility and a comprehensive benefits package, including generous PTO, hybrid work flexibility (3 days in office) and professional development opportunities.

Job Description About Lumiere Children's Therapy Come join one of the fastest growing, truly transformative pediatric therapy groups in Chicago. Lumiere Children's Therapy is searching for extraordinary professionals to work in our interdisciplinary therapy setting. We are looking for someone who will grow with us and bring the best they have for the fantastic kiddos we serve. Here is what we will give in return: We offer a competitive salary, a supportive work environment, and positivity and inspiration at the end of long days. We value and will provide in-house training to help support you and hone your skills. We work with children with communication disorders, fine and gross motor challenges, emotional disorders, language delays, sensory integration issues, autism spectrum disorders, feeding disorders, and social skill challenges. We believe collaboration across disciplines helps reveal the optimal learning styles and care plan for the children we serve. We also focus on educating families, so they become allies in their child’s development and specific challenges. Job Type: FULL- TIME Job Summary: The primary function of the Board Certified Behavior Analyst (BCBA) is to plan, develop, and monitor a variety of behavior interventions to meet the needs of clients diagnosed with Autism Spectrum Disorders (ASD) and/or other behavioral and social/communication challenges. The BCBA also consults with and teaches ABA Therapists and other therapeutic team members (i.e., caregivers, Speech Therapists, Physical Therapists, Occupational Therapists, etc.) how to implement behavior analytic strategies; develops and implements comprehensive treatment plans; and monitors progress regularly by analyzing data. The BCBA manages the child’s ABA Team and provides ongoing training and direct supervision to team members. Supervisory Responsibilities: * Direct supervision for ABA Therapists or RBTs who deliver direct ABA services to clients * Direct and indirect supervision for individuals accruing hours for his/her BCBA or BCaBA fieldwork Duties/Responsibilities: * Use appropriate assessment tools (VB-MAPP, ABLLS-R or AFLS) and data to develop and implement individualized behavior analytic treatment plans * Monitor and modify treatment plans based on direct observations, therapist or parent feedback and objective data collected by therapists or parents * Provide supervision and deliver feedback to ABA Therapists to improve implementation of ABA Therapy * Maintain appropriate documentation and prepare reports as required. * Ensure that all treatment plans and programs comply with contract requirements, professional standards and insurance requirements. Maintain highly organized, consistent, thorough, and systematic records across clients and supervisees. * Coordinate with each family and to complete appropriate recruiting, selection, training, and retention of ABA Therapists and RBTs. * Coordinate efforts with the Lead BCBA to ensure that all treatment-related aspects of each ABA Treatment Plan are addressed thoroughly. * Plan for generalization and maintenance of skills across settings including Parent Education sessions * Conduct assessments and summarize findings as needed, including: Preference assessments, Functional Analyses, Functional Behavior Assessments, etc. * Participate in Individual Education Program (IEP) team meetings for clients as appropriate. * Promote positive public relations, facilitate interagency collaboration, and advocate for the establishment and maintenance of comprehensive services. * Participate in professional growth activities such as professional development meetings for ABA staff, team meetings and booster training sessions as needed. * May perform other related duties as assigned. * Respond to emails daily * SOAP note completion within 48 hours Required Skills/Abilities: * Strong communication skills to work with a diverse team. * Basic computer skills and be able to use all required software. * Ability to problem-solve and assist in decision-making, including during emergencies or when a supervisor is not onsite. * Maintain current status regarding assigned core competencies and other required certification acquisition within established schedule and timelines. * Work productively to develop relationships with individuals, families, and natural supports. * Proven creative abilities, strong organizational and time management skills. * Excellent oral, written and interpersonal skills and good customer service skills. * Maintain a high level of organization for file maintenance, daily, weekly and monthly record keeping Education and Experience: * Certification by the Behavior Analyst Certification Board * A Master's degree in ABA, special education, psychology, or related field, with specialized knowledge of Autism Spectrum Disorders * A minimum of three years of recent experience working with individuals who have autism spectrum disorders * Knowledge of autism assessment tools and procedures, and thorough knowledge of child development. * Experience developing behavior intervention plans and skill acquisition programs across the following domains: communication, social skills, play skills, visual/perceptual skills, activities of daily living and vocational skills. * Knowledge of current methods and techniques of Applied Behavior Analysis and Discrete Trial Teaching; ability to communicate effectively verbally and in writing with clients, parents, and professionals; competence in analyzing assessment results, designing appropriate individual treatment plans and behavioral programs, and monitoring progress * Must be able to work effectively as a team member, demonstrate flexibility and desire to learn new skills and improve professional qualifications, and travel independently in rural/remote locations. * The belief that your amazing skill set can make a profound and lasting impact on the children you will work with while at Lumiere Children's Therapy. Physical Requirements: * The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. * Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Benefits (Eligible if full time) • CPR certification (pre-approved online course, if not yet obtained), • 401K, • Chicago paid sick time, • PTO, • Holidays, • Short- and Long-term disability, • Medical, • Dental, • Vision

Job Description Superior Insurance Partners is a rapidly growing insurance brokerage platform, focused primarily on providing commercial lines, personal lines, and employee benefit solutions to companies and individuals. Superior acquires and partners with leading independent insurance agencies primarily in the Midwest and Eastern US. The company's mission is to improve the lives of its agency partners. Superior does this by creating a highly tailored plan for each of its agency partners to help them achieve their goals, and providing customized resources including accounting/finance, recruiting, HR, AMS/IT, marketing, and M&A support. Agency partners are aligned through long-term economic incentives while leveraging the benefits of best practices, scale, and resources across Superior's shared platform. Superior is backed by Tyree & D'Angelo Partners ("TDP"), a leading Chicago-based private equity firm that makes control ownership investments in, and partners with, lower middle market businesses with the goal of creating meaningful value for all involved. TDP is currently investing out of its third fund and has managed and created over $3 billion of capital and company enterprise value. TDP has significant experience investing in service businesses and has completed over 1000 investment partnerships in its history. Job Summary: As Systems and Vendor Solutions Trainer, you will play a vital role in Superior Insurance Partners success by conducting site visits and remote meetings with agencies to provide training on service processes/procedures and workflows, the features and operation of our Applied Epic, BPOs, CSR24 and other related vendor solutions. Your responsibilities will include maintaining workflows, creating job aids, promoting best practices, and facilitating efficiency and cost-effective solutions. You'll deliver both onsite and remote training courses for introductory and intermediate level users. Additionally, timely and detailed responses to agency partners' support requests will be a key aspect of your role. We value a strong, positive, customer service-oriented approach in all interactions and training activities. Key Responsibilities: • service processes/procedures and workflows, the features and operation of our Applied Epic, BPOs, CSR24 and other related vendor solutions., • Maintain workflows, create job aids, and promote best practices., • Deliver both onsite and remote training courses for introductory and intermediate level users., • Provide timely and detailed responses to agency partners' support requests., • Assist in data clean-up before and after conversions., • Manage multiple projects with well-defined plans and deadlines., • Advanced knowledge of Applied Epic and CSR24 software (required)., • Demonstrated ability to problem-solve and anticipate solutions., • Experience in insurance policy lifecycle management preferably as an Account Manager or higher., • Strong administrative and computing skills, including proficiency in Microsoft Office (Word, Excel, and PowerPoint)., • Effective prioritization and deadline management skills., • Professional, organized, and skilled communicator with the ability to convey ideas, concepts, and strategies to all levels of the organization., • Competence in the collaboration tool Teams.

Job Description Upbound is redefining how modern infrastructure is built. As the creators of Crossplane and the pioneers of the Intelligent Control Plane, we are leading the shift toward agentic infrastructure: platforms that reason, adapt, and operate alongside AI-native systems. Upbound is hiring a Senior Software Engineer to help us build and operate Upbound Spaces, the multiple control plane management software at the heart of the Upbound Platform. As part of the Spaces team, you will help us scale Upbound to reliably support thousands of control planes, while also extending enterprise control plane management and operations both in the cloud and on premises. Our team is expanding, and this is the perfect opportunity for you to make a significant engineering impact in both development and production operations. What You'll Do • Actively build and operate Upbound Spaces in production, troubleshooting and resolving issues across multi-tenant SaaS environments, as well as contributing to Upbound's open-source projects, including Crossplane., • Take ownership of building features in high demand by Upbound's customers and deliver new functionality that will delight and amaze our users., • Investigate and debug complex issues in customer environments, including multi-control plane scenarios, resource reconciliation problems, and performance bottlenecks., • Communicate through thoughtful and thorough design documents for new initiatives and detailed post-incident reviews that drive system improvements., • Support the full project lifecycle for highly scalable and reliable services running in a cloud environment – discovery, analysis, architecture, design, review, documentation, building, migration, automation, deployment, production-readiness, and ongoing operational support., • Write and maintain Go code that interfaces with the Kubernetes API, such as operators, controllers, add-ons, etc., with a focus on observability, debuggability, and operational excellence., • Deploy, manage, and troubleshoot our Kubernetes services in production, using metrics, logs, and traces to identify and resolve issues quickly., • Build and maintain operational tooling for debugging customer environments, analyzing control plane health, and automating incident response., • Author documentation, user guides, runbooks, and blog posts to support and promote new features that you release., • Support the software release cycle for Spaces self-hosted distributions, including diagnosing issues in customer-managed deployments., • Participate in on-call rotation to support Upbound Cloud, responding to incidents and driving them to resolution.What You'll Bring, • Have experience operating production cloud services at scale: monitoring, alerting, incident response, post-mortems, and continuous improvement of service reliability., • Have strong debugging skills across distributed systems, including experience with observability tools (Prometheus, Grafana, OpenTelemetry, distributed tracing) and techniques for diagnosing issues in production environments., • Have experience building and operating controllers that interact with the Kubernetes API server, including troubleshooting reconciliation loops, managing API rate limits, and optimizing controller performance., • Are comfortable working directly with customers to understand, reproduce, and resolve complex technical issues in their environments., • Take responsibility and ownership for solving problems even if they are outside your lane, especially during incidents affecting customer workloads., • Demonstrate excellence in your work, constantly trying to improve your skills and the operational posture of the systems you build., • Have empathy for customers and keep them in mind as you build solutions, understanding that reliability and debuggability are features., • Realize the importance of clear communication and effective collaboration to work as a team, deliver great results, and support customers through technical challenges., • Help create a safe environment where everyone can contribute, learn from failures, share on-call knowledge, and help each other grow as operators and engineers. #LI-REMOTE Why Upbound? At Upbound, you'll help shape the systems and strategies that drive predictable, scalable growth in a product-led company embracing usage-based models. If you're excited to build from the ground up, work with cutting-edge cloud technologies, and directly impact how revenue is generated and scaled—this is your seat at the table. About Upbound Upbound is pioneering infrastructure platforms for the Agentic AI Era, serving Fortune 500 companies and platform engineers across more than 100 countries. The company empowers infrastructure and platform teams with Intelligent Control Planes - based on Kubernetes and Crossplane - that provision, operate, and adapt so platforms are ready for both humans and AI agents. Upbound is the creator and primary maintainer of Crossplane, the popular open-source framework for building cloud-native control planes, with over 100 million downloads and adoption by more than 1,000 teams worldwide. A Series B startup backed by GV (formerly Google Ventures), Altimeter Capital, and Intel Capital, Upbound has raised $69M to date. For more information, visit .

Job Description Who we are: Founded in 2001, Vivid Seats (NASDAQ: SEAT) is a leading online ticket marketplace committed to becoming the ultimate partner for connecting fans to the live events, artists, and teams they love. We believe in the power of experiences and are fiercely dedicated to building products that inspire human connections. Named as one of Built In's top places to work in 2025, we believe that our People are our greatest competitive advantage. To support our People, we have built a company culture that empowers our employees to embrace challenges, encourages unity through collaboration, and seeks to constantly evolve by leveraging data and inspiring innovation. We believe in harnessing emerging technology to power performance and unlock creativity. As part of our culture of innovation, we actively embrace the use of AI tools to enhance decision-making, improve workflows, and produce better outcomes for our customers. The Opportunity: We are seeking an experienced and innovative Software Engineering Manager to lead one of our Core Services Engineering teams at Vivid Seats. This backend-focused team designs, builds, and operates shared services and APIs that power our web, mobile, Customer Experience and other applications. You will manage a team of software and quality engineers responsible for mission-critical platform services, with a strong emphasis on API design, scalability, performance, and reliability. You will help define and uphold service-level objectives and SLAs, establish strong observability practices (including metrics, logging, and alerting), and lead effective incident response and post-incident learning. In this role, you will guide architectural decisions, promote operational excellence, and ensure our services are resilient, well-documented, and easy to consume across the Vivid Seats ecosystem. At Vivid Seats, you will have the opportunity to shape the foundation of the platform - building highly available systems that enable world-class customer experiences and support the continued evolution of the ticket marketplace. In addition to bringing Engineering best practices, you will develop a collaborative, cross-disciplinary and high-performing team while overseeing and improving organizational design, structure, priorities, management processes and reporting information systems. You will be responsible for hiring and promoting talent while building productive, value-added partnerships with stakeholders. You will also be integral in building an engaged corporate culture. "How" results are achieved will be as important as "what" is achieved. How your role contributes to the success of Vivid Seats: • Demonstrate deep fluency in designing and operating high-volume, transactional backend systems built with Spring and Spring Boot, deployed on AWS, and backed by data stores such as MySQL RDS and Snowflake, supporting revenue-critical applications including order and payment processing., • Partner with product managers, business stakeholders, and dependent engineering teams to define, design, and deliver new backend capabilities and shared services that support web and mobile applications., • Identify and drive opportunities to evolve, scale, and optimize our backend services and API strategy, ensuring performance, reliability, and ease of consumption across the platform., • Lead complex backend initiatives, serving as a technical subject matter expert in service design, system architecture, implementation, deployment, and operational support within a fast-paced Agile environment., • Provide strong technical leadership and input into service-level design and architecture decisions, driving innovation in scalability, resiliency, data flow, and integration patterns., • Hire, develop, and retain a high-performing team of backend engineers, while contributing to broader engineering talent, culture, and organizational initiatives., • Lead the team to excellence in execution, delivering high-quality, reliable backend systems and APIs on time and in alignment with defined SLAs and expectations. 30 days in • Acclimate to Vivid Seats' values and organizational goals to understand how your department drives initiatives forward., • Understand your teams' contributions and the needs of stakeholders that rely on your deliverables to bring business objectives to life., • Set weekly touch points with direct reports to understand their role, motivations, and needs, building trust and leading with empathy., • Empower and coach team members to achieve personal and functional goals that correlate to department objectives., • Develop and lead initiatives for your team that enhance process, drive innovation, and build on Vivid Seats values., • Delivery of stable, scalable, and high-performing backend services and APIs that support our B2C application suite as well as other critical areas of our business., • Contribute to our approaches, methods, or technologies to support overall business goals and drive team efficiency., • Meaningfully contribute to department roadmap exercises that balance current needs with future strategic initiatives., • Monitor and evolve team deliverables, individual goals, and overall performance to ensure alignment with broader initiatives of your department and the organization while coaching your team to grow skill sets., • Collaborate with stakeholders to confirm accurate prioritization and refine processes for collaboration and best practices., • A customer first attitude with proven technical experience working in software engineering, preferably with modern languages (like Java) and frameworks such as Spring Boot., • Demonstrated technical leadership in a fast-paced Agile environment where you have led high performing teams, proposed designs, and collaboratively solved architectural challenges related to the growth and development of products., • Ability to diagnose technology related escalations from production systems and ensure timely deliveries., • A love of technology, passion for programming, and a strong curiosity to solve real problems with code at scale., • Experience setting clear performance and business outcome expectations with a team of direct reports., • Ability to drive work efforts and impact through the team; establishing and maintaining role, ownership and accountability definitions between direct reports and their counterparts., • Effective planning and collaboration skills to partner with Product Management and stakeholders on the Product and technology roadmaps., • A proven track record of delivering solutions to market., • Excellent communication and teamwork skills while demonstrating a sense of urgency and accountability. Full Salary Range: $160,000 – $195,000 USD Location: Chicago, IL We believe in a hybrid 3 days/week in-office working model, which provides employees the flexibility to take advantage of in-person and remote collaboration. Check out our brand new HQ office, bursting with the energy of live events fandom and the vibrancy of Chicago's rising tech scene. #LI-MM1 #LI-Hybrid Our Commitment: We are an equal opportunity employer that values the critical importance of a diverse workforce and sense of belonging. Many of our roles have flexible requirements and we encourage you to apply regardless of whether you meet every qualification.

Job Title: Quality Review Specialist Location: Remote in IL, TX, NM, OK Duration: December 2025 to May 2026 contract to hire Pay: $46.50/hr on W2 or $93k conversion salary Description: This is a M-F shift 40 hours per week, but mandatory to work holidays (rotating scheduled 3-4 holidays per year) and one weekend every 3rd weekend once training has been completed pay should align to conversion salary 1.Work closely with Full service Unit (FSU), Provider Telecommunication Center (PTC), and Medical Management Department (MMD) to ensure appeal process meets established guidelines. 2.Adhere to accreditation and regulatory requirements to improve customer service and achieve organizational goals related to complaint and appeal resolution. 3.Manage individual inventory through appropriate workflow. 4.Facilitate final resolution of member and provider appeals. 5.Participate in department initiatives related to NCQA and URAC audits, DOI audits, revision project, audits, and correspondence revision projects. 6.Serve on workgroups. 7.Adhere to compliance with external regulatory and accreditation standards. 8.Facilitate access to appeal files by members or member designee under federal guidelines. 9.Provide data for required reporting. 10.Work directly with members and providers to resolve appeals. 11.Support other team members in appeal resolution and in fulfilling other department responsibilities. 12.Assist in maintaining working relationships across organizational lines. 13.Ensure our member/providers requirements are met at all times. 14.Communicate and interact effectively and professionally with co-workers, management, customers, etc. 15.Comply with HIPAA, Diversity Principles, Corporate Integrity, Compliance Program policies and other applicable corporate and departmental policies. 16.Maintain complete confidentiality of company business. 17.Maintain communication with management regarding development within areas of assigned responsibilities and perform special projects as required or requested. JOB REQUIREMENTS: Bachelor Degree OR 4 years in health care experience. 5 years utilization management, appeals, claims and mainframe system experience. Experience in health operations. Experience with internal/external customer relations. Knowledge of managed care processes. Knowledge and familiarity of national accreditation standards, specifically NCQA and URAC standards. Knowledge of state and federal health care and health operations regulations. Organizational skills and ability to meet deadlines and manage multiple priorities. Verbal and written communication skills to include interfacing with staff across organizational lines plus interfacing with members and providers. PC proficiency to include Microsoft Word, Access, and Excel. PREFERRED JOB REQUIREMENTS: Registered (R.N.) Appeals and/or Utilization management experience.

Job Description At Harris & Harris, we believe in harnessing the power of emerging technologies to elevate performance, experience, and outcomes. As we build our enterprise AI fabric, we are seeking a visionary leader to operationalize AI at the intersection of modern contact center practices. This role is foundational to our strategic direction—optimizing how we invest in and deploy AI to drive efficiency, scale, and an exceptional consumer experience. As the Senior Director, AI Applications and Operational Effectiveness, you will lead the charge in translating AI investments into measurable business value across inbound/outbound channels, workforce productivity, process automation, and contact center optimization. You will own AI use cases, measurable ROI, and the transformation roadmap that propels Harris & Harris into the future of customer engagement. You will lead a high‑impact shared services team, charged with executing on the enterprise AI agenda, driving continuous improvement, and aligning our people, processes, and systems to deliver operational excellence and customer delight. Your insights, decisions, and collaborations will be central to our competitive advantage and enduring success. Schedule: Regular business hours are 8:00am to 5:00pm Monday through Friday, after hours or weekend work may be required Location: can work remote in most areas of the United States, or in our offices in Dallas, TX or Chicago, IL Salary: $185,000.00 to $225,000.00 annually, with bonus potential Additional Compensation and Benefits: At Harris & Harris, we truly care about each employee’s health, wellness, financial stability, and education. We are proud to offer each employee the following benefits: • Medical, Dental, and Vision insurances from premium providers, • 401K with matching, • Company paid Accident and Disability Insurance, Long Term Disability Insurance, EAP, and Travel Assistance, • Tuition Reimbursement, • Paid Time Off, • Additional benefits such as identity theft protection, flexible spending accounts, pre-tax commuter benefits, and more. Key Responsibilities • Lead the conceptualization, development, deployment, and adoption of AI‑enabled tools and solutions that create seamless, low‑friction experiences for employees and consumers, • Be the organizational expert in emerging trends, competitive technologies, associated risks, and strategic opportunities in AI, automation, and contact center domains, • Create robust business cases to justify new initiatives, process changes, or technology investments—balancing cost, benefit, and risk, • Define, monitor, and analyze key performance metrics, using insights to drive iterative improvements and corrective actions, • Benchmark and evaluate internal operations against industry best practices to identify gaps and lead transformation, • Design and execute strategies to improve process efficiency, throughput, and quality across communication channels, • Evaluate, source, and deploy best-in-class tools aimed at process automation, knowledge management, and AI augmentation, • Own the continual improvement agenda for inbound virtual agents, ensuring their performance, learning, and adaptability, • Define and manage a road map of process improvements and automation initiatives across channels, • Oversee workforce planning, scheduling, dialer/campaign management, and capacity optimization efforts in contact center operations, • Drive deployment of technology (including AI, machine learning, knowledge management systems) to increase agent knowledge, productivity, and performance, • Work closely with cross-functional partners—IT, Analytics, HR/Training, Quality, Product—to align strategy, deliver projects, and sustain performance gains, • Post‑implementation, rigorously monitor results, course‑correct, and report on outcomes and ROI, • Lead by example: promote a culture of innovation, accountability, collaboration, and continuous improvement throughout your teams Key Requirements & Qualifications • Bachelor’s degree (Business, Engineering, Computer Science, Operations, or related) or equivalent experience, • 5+ years of experience in customer operations, digital transformation, process improvement, or AI-enabled operations—preferably in a service or financial services organization, • Experience managing remote or distributed teams, • Strong analytical mindset: comfort working with metrics, dashboards, root cause analyses; experience with SQL and Snowflake is a plus, • Proficiency with MS Office (Excel, PowerPoint, Word), • Experience in vendor management, technology procurement, contracting, and vendor partnership oversight, • Excellent communication skills—capable of translating technical concepts to senior executives, non-technical stakeholders, and cross-disciplinary partners, • Change management expertise; experience driving adoption and behavior change in complex environments, • Prior contact center operations experience is highly desirable, • Ability to multi‑task and prioritize conflicting demands under ambiguity, • Willingness to travel up to 25% (on average ~10–15%) What You'll Gain • A pivotal and visible leadership role at the intersection of AI and operations, • The opportunity to define and execute the strategy that shapes how we engage with consumers, • Significant influence over technology investments, process transformation, and performance outcomes, • A collaborative, forward-looking culture that values innovation, experimentation, and accountability, • Competitive compensation, bonus structure, and benefits aligned with delivering measurable impact, • Room for growth and evolving scope as the organization scales If you’re passionate about marrying AI, operations, and customer experience—and eager to lead transformational work that delivers real business value—we want to hear from you. WHY HARRIS & HARRIS? Harris & Harris is a premier, full-service revenue recovery firm headquartered and founded in Chicago, IL. Founded in 1968, we have been in business for more than 50 years, and we specialize in the utilities, government, and healthcare markets. The family business Sam Harris started is now a firm of more than 500 hundred employees including collections professionals and customer care representatives who employ the latest technology and best ethical practices to help businesses recover revenue and provide world class customer service. We take pride in knowing what it takes to turn a call from "average" to "excellent." We have been delighting clients and customers for decades thanks to our outstanding employees. They make the difference every day, shift, and call and transform challenges into victories. At Harris & Harris, we’re proud to be an organization where everyone is welcome and can be their authentic selves at work. We’re passionate about celebrating the differences that make each of us unique. Our culture focuses on our employees and we look for opportunities to recognize and celebrate together. We are an organization that cares about our people. From monthly activities, bonuses and contests, to competitive wages and benefits, we foster an environment where we employees feel valued. We also are an organization that believes in the power of giving back. Our internal cross functional committee, Harris Cares, guides our philanthropic activities. We have partnered with organizations such as One Warm Coat, Greater Chicago Food Depository, American Cancer Society, Bright Pink, The Heat and Warmth Fund (THAW), and Operation Stars and Stripes. Most recently we have partnered with local schools and charitable organizations to give back to our communities including the American Heart Association, Habitat for Humanity, A Just Harvest, and R. Nathaniel Dett Elementary School. At Harris & Harris, everyone is important, and one person can make a difference for their colleagues, for our clients, and for our company. We look forward to hearing from you! Harris & Harris is an equal opportunity employer. Applicants will not be discriminated against based on race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.

Job DescriptionSalary: 55,000 per year About Us: Saint James School of Medicine is an international medical school headquartered in Park Ridge, Illinois and its main campus is in the beautiful island of Saint Vincent and the Grenadines. Saint James School of Medicine was founded in 1999. In our 25 years, hundreds of students have graduated from Saint James and become practicing physicians throughout US, Canada and beyond. The position of our librarian is imperative for the success of our students. Job Description: We are seeking a dedicated and passionate Librarian to join our team. The ideal candidate will have a love for books, a strong commitment to customer service, and the ability to create a dynamic and engaging library experience for medical students studying in various locations. Key Responsibilities: JOB TITLE: Librarian IMMEDIATE SUPERVISOR: Vice President of Administration Coordinates with: Library assistants at both campuses, Research manager, faculty, and clinical program staff. Functional Responsibilities: Maintain and develop online library page and offerings Manage user accounts for online library products Configure, manage, and troubleshoot access to online library products Select and purchase books for the campus library collection Train library assistants on book organization and related services. Promote student and faculty use of the library by postings and articles in the newsletter Participate in the online help desk Manage and analyze library product usage by downloading usage data Analyze and recommend library product renewals, contracts and cancellations Participate in the Research Committee Provide expert advice on publishing, journal quality and analysis Provide research articles, including search and inter-library loan services Assist users with finding information on Library Website Teaching Library usage by providing and managing library Moodle course Coordinate with the Dean and Campus managers on the supervision of 5 library assistants at 2 campuses Review library and academic products/systems for possible purchase Ebook management and selection Develop Library Policy documents: Collection Development, Article Request. Assist students with all aspects of research paper and publication Provide backup support for IT manager Technical Skills and Knowledge • Working knowledge of medical databases and journals, • Remote access products (EZproxy), IP address management, • EBSCO admin, Moodle, Libguides, Teamviewer, WordPress, • Provides and manages library services with a positive and helpful attitude, • Maintains a professional appearance and behavior, • Masters Degree in Library Science from an American Library Association accredited institution, • Health science library experience, • Professional medical library experience including experience in library technical services, collection development, serials, and/or cataloging and online library systems. Benefits: • 401(k), • Dental insurance, • Health insurance, • Paid time off, • Retirement plan, • Tuition reimbursement, • Vision insurance

Job Description Engagement Director Passion Driven. Purpose Guided. Our People Make the Difference. Why Neocol? Neocol helps the world's most innovative subscription companies solve their most pressing initiatives to ignite subscription performance. As the largest pure-play Salesforce Summit Partner specifically dedicated to the subscription economy, Neocol has created repeatable playbooks and assets that empower transformation at the highest level. Day in the Life of an Engagement Director Engagement Directors are senior members of the Customer Success team who offer expertise and guidance throughout our sales and delivery cycles. They work to ensure our clients realize real business value from Neocol solutions. Duties include working directly with our prospects and clients, analyzing and advising on business strategy and proposing optimal solutions throughout sales and delivery cycles. Key responsibilities include: • Become Trusted Advisor - build a long-term, profitable partnership with our clients to ensure key business objectives are met with quantifiable outcomes., • Project Execution Oversight - Work with the Project Manager to guide and control solution delivery activities across clients and delivery teams., • Designing and leading workshops alongside Solution Architects and Business Analysts., • Analyzing project deliverables to ensure quality, alignment with program objectives, and overarching solution considerations, • Working across competencies to deliver on time, on budget programs, • Serve as escalation point, manage risk, and drive executive level steering committee conversations, • Account Management and Sales Support - Support existing and prospective clients to grow their business using Neocol capabilities and best practices., • Support transition during sales to delivery handoffs, enabling project teams for success, • Work with Sales Directors and Solutions Consultants to define overall solution and resource plans to meet client needs, • Support development of commercial agreements such as SOWs and Change Orders., • Collaboration: Across all key stakeholders (employees, partners, customers), it is essential that we work together, as a team, to drive value in every interaction and implementation., • Creativity: We enjoy getting creative in the way we solution with our customers, work with our teammates, and drive value with our partners., • Trust: It is important that Neocol operate in a fun, open, and ethical environment. Trust is key to our culture., • Ownership: We are an environment focused on results and each individual has critical metrics that they are responsible for in order to help our customers and our organization., • 10+ years of business consulting experience, • 5+ years of Salesforce consulting experience, • Account management and experience building client relationships, • Strong communication skills with business stakeholders, • Business process focused, • Conflict resolution, • Billing Badge and Advanced Billing Specialist Badge, • Salesforce CPQ Certification, • Ladies+ League, • DE&I Committee, • Neocol Cares, • Mentorship Opportunities:, • Neocol North Star Program, • Fully remote workforce ensures that you have the tools you need to successfully perform your job and create a proper balance of work and personal life, • Employer match 401(k) plan, • Medical, vision & dental benefit offerings, • Adoption Assistance Program, • Flexible PTO, • $140/month for phone and internet reimbursement Please note: Neocol is an equal opportunity employer. Neocol does not discriminate against any employee or applicant because of race, religion, sex, sexual orientation, age, national origin, ancestry, disability, arrest or conviction record, marital status, military service or any other characteristic protected by applicable local, state or federal law and reasonably accommodates applicants and employees as required by applicable law.

Job DescriptionDescription: Job Summary The Forklift Technician must be able to perform mechanical, electrical, and hydraulic repairs, as well as planned maintenance on lift trucks. This role involves managing the maintenance shop, ensuring proper inventory levels, and maintaining a safe, organized environment in compliance with OSHA standards. The Forklift Technician must be detail-oriented, able to assess repair options, complete service records accurately, and handle various tasks as assigned. The Forklift Technician is responsible for performing routine maintenance on industrial equipment, including but not limited to LP gas forklifts, scissor lifts, tuggers, floor scrubbers and golf carts. Key Job Responsibilities • Point of contact for customers., • Facilitate PM schedules., • Facilitate work/repair request., • Willing to be on call., • Coordinate and drive warranty requests., • Facilitate outside vendor work (PO process and billing)., • Facilitate outside of scope work., • Parts ordering and inventory management (5S inventory skills)., • Troubleshoot equipment failures, including root cause analysis, warranty coverage research and rework., • Analysis of repetitive repairs using historical equipment data available through CMMS platform., • Complete all repairs of equipment in a timely manner and by the manufacturer’s repair guidelines., • Judgment and decision making - consider the relative costs and benefits of potential actions to choose the most appropriate course of action for the customer., • Equipment inspection - Perform audits on equipment per the PM planning tools schedule within the CMMS platform., • Communications - provide information to supervisors and co-workers by phone, in writing, e-mail, or in person., • Timely and accurate completion of all work orders and service records by the established standards., • Maintain accurate and timely entry of work hours in time keeping platform., • Safety is foundational at Velocity!, • Technicians must adhere to safety requirements by customer and Velocity., • Work areas will be maintained to ensure safety., • Work areas will be kept clean and organized daily., • Must have a minimum of 5 years of experience., • High School or GED Diploma required., • Strong electrical / LP troubleshooting skills., • Industrial battery experience., • Dock & door experience., • Arc, Mig, and Tig welding experience preferred., • Able to read electrical schematics, wiring diagrams, hydraulic diagrams., • Ability to organize his/her own work and work independently, with limited supervision., • Ability to work with individuals from diverse backgrounds and with diverse needs, and across remote offices., • Manufacturer training available on specific equipment for technician hired., • Specialty tools will be provided but must have own hand tools and willing to purchase what is needed to be successful in the role., • Successful candidates will be organized, build solid relationships, and work well under pressure in all situations. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, walk, for up to 8 hours; use hands to lift, maneuver, handle, or feel; and talk or hear. The employee frequently is required to walk and reach with hands and arms. The employee is occasionally required to stand and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 100 pounds. While performing the duties of this job, the employee may be required to wear approved Personal Protective Equipment (PPE) and must maintain a high level of self-awareness about their surroundings. Specific vision abilities required by this job include close vision and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The work is performed primarily in the customer facility location. The noise level in the work environment is moderate to heavy, occasionally requiring hearing protection. The Velocity Company considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, genetic information, marital or veteran status,

Job Description Midland Manufacturing, part of OPW, a Dover Company is a leader in the rail tank car valves and fittings industry. Our innovative rail products are manufactured and engineered for the safe and efficient loading, transporting,andunloading of hazardous and non-hazardous bulk products. For over 125 years, OPW has led the way in designing and manufacturing world-class retail fueling, fluid handling and car wash system solutions for the safe and efficient handling and distribution of fuels and critical fluids. OPW makes above ground and below ground products for both conventional, vapour recovery and clean energy applications in the retail and commercial markets. Additionally, OPW supplies loading arms, valves and dry-break couplings, tank truck equipment, rail car valves and equipment, and car wash systems. OPW has manufacturing operations in North America, Europe, Latin America and Asia Pacific, with sales offices around the world. OPW is part of the Dover Corporation, which is publicly traded on the New York Stock Exchange under 'DOV'. To learn more about OPWs 125 years of providing industry-leading solutions, visit our website at . Dover is a diversified global manufacturer with annual revenue of over $8 billion. We deliver innovative equipment and components, specialty systems, consumable supplies, software and digital solutions, and support services through five operating segments: Engineered Products, Clean Energy & Fueling, Imaging & Identification, Pumps & Process Solutions and Climate & Sustainability Technologies. Dover combines global scale with operational agility to lead the markets we serve. Recognized for our entrepreneurial approach for over 60 years, our team of approximately 24,000 employees takes an ownership mindset, collaborating with customers to redefine what's possible. Headquartered in Downers Grove, Illinois, Dover trades on the New York Stock Exchange under "DOV." Additional information is available atdovercorporation.com Overview The Quality Lab Supervisoris responsible for the execution of the Midland Quality Assurance Program within the Quality Inspection Lab. They are responsible for the gathering and analysis of data within the Quality function in support of manufacturing operation.The Quality Lab Supervisor utilizes quality and continuous improvement tools and methodology to enhance the quality assurance program, solve problems and rectify any issues in the correct way. They provide leadership and direction to the quality inspectors, including but not limited to: workload/assignments, inspection output, scheduling, conflict resolution, skill development, equipment usage, etc. Will be the key person to provide updates to management on Quality Lab performance. Primary/Essential Duties and Responsibilities • Lead and oversee operation of the Quality Lab, • Supervise direct reports to ensure safety, quality delivery and costs metrics are met, • Monitor and audit the quality of manufactured and purchased goods, • Teach, coach and develop talent within department and organization especially as it relates to quality in support of Midlands products and services, • Provide technical assistance as required to Quality Inspectors and others within the organization, • Leads and directs inspection of PPAP samples and facilitate the communication between internal and external parties, • Interact with the ERP (Oracle) system and manage the material movement on inspected goods, • Ensure compliance with all quality regulations, standards and corporate policies including but not limited to AAR M-1003 for assigned department., • Supports Quality Manager in establishing, implementing, and maintaining the quality assurance program, • Demonstrate continuous efforts to improve efficiency within Quality Lab while working cooperatives with other departments and teams, • Conduct internal audits, including closing out audit findings, creating audits finding reports and determine proper corrective and preventive actions, • Create and maintain company quality documentation, such as quality manuals, quality procedures, etc., • Preparation of reports through collecting, analyzing, and summarizing data; making recommendations, • Completes all job specific training, • Accountable for developing and monitoring quality processes and practices necessary for legal and ethical compliance in assigned area, • Performs other duties to achieve overall business unit metrics as assigned Supervisor/Management Responsibilities: • Lead the daily activities of the Quality Inspectors and others assigned, • Responsible for reviewing performance, salary administration, coaching and development of assigned team, • Determine and recommend optimal staffing needs, assist in recruiting and placement of team members as needed, • Establish standards and insure compliance to safety and environmental compliance from team members, • Leads defining roles and responsibilities within the area and effectively delegate work within the team Desired Characteristics, Competences and Capabilities • Work independently, • Ability to work collaboratively and maintain effective working relationships with co-workers, • Ability to effectively problem-solve, • A natural understanding of materials and mechanical principles with an emphasis on CNC machining, • Excellent communication, interpersonal and customer service skills, • Ability to facilitate activities necessary to a projects completion, • Ability to communicate effectively at all levels of the organization with an open, honest, and direct communication style, • Ability to multitask and capably organize for themselves, and for a team, • Demonstrated analytical and organizational skills, • Ability to formulate/articulate new policies and procedures to effect improvements, reduce costs and enhance efficiencies, • Experience leading functional quality teams, • Proficiency in Microsoft Office suite of products. Qualifications/Requirements • High School Diploma or equivalent, • Associates Degree or Technical Certification in Quality or closely related field of study is preferred, • Certifications desirable in one or more of the following: CQE, CQM, Six Sigma or Lean Manufacturing, • Minimum four (4) years of experience in a Quality role in a manufacturing environment required, • Two (2) or more years proven success in a supervisory role preferably in manufacturing environment, • Required to have a high level of competency in inspection. Ideally with extensive experience using various hand tools, and some CMM programming experience. Physical Demands and Environmnetal Conditions • This position is performed in a combination of manufacturing environment and office environment, • May be exposed to loud operating machinery, cold temperatures, chemicals, and vapors, • Position requires a combination of sitting, standing, and walking, • Position will require use of Personal computer, copy machine, other office equipment, • Ability to operate various lab equipment and/or understand basic operation, • Position may require the abilities to lift and move up to 10 pounds and occasionally lift/move 25 -0 with or without assistance, • Position may require the ability to obtain powered industrial vehicle operating certification Work Arrangement: Onsite Pay Range: $86,067.00 -$119,392.00 We consider several job-related, non-discriminatory factors when determining the pay rate for a position, including, but not limited to, the positions responsibilities, a candidates work experience, a candidates education/training, the positions location, and the key skills needed for the position. Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work. Benefits: Benefits for this position include: a 401(k) savings plan with employer contributions; medical, dental and vision insurance; wellness programs; health savings account, health care and dependent care flexible spending accounts; company paid short-term disability and long-term disability; company paid employee basic life and AD&D insurance; supplemental employee and dependent life insurance; optional accident, hospital indemnity and critical illness insurance; adoption, surrogacy, and fertility benefits and assistance; commuter benefits; parental, military, jury duty, and bereavement leaves of absence; paid time off, including 10 paid holidays per calendar year; paid vacation days beginning at 120 hours annually; 40 paid sick leave hours annually or as provided under state and local paid sick leave laws; tuition assistance is available; business travel services; employee discounts; and an employee assistance program that includes company paid counseling sessions and legal services. Eligibility for benefits is governed by applicable plan documents and policies. All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law. Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact assistance with an accommodation. Kindly specify Job Requisition Number / Job Title and Location in response. Job Function : Manufacturing & Operations LI-LM1 #ZR-PF Company DescriptionMidland Manufacturing, part of OPW, a Dover Company is a leader in the rail tank car valves and fittings industry. Our innovative rail products are manufactured and engineered for the safe and efficient loading, transporting,andunloading of hazardous and non-hazardous bulk products. For over 125 years, OPW has led the way in designing and manufacturing world-class retail fueling, fluid handling and car wash system solutions for the safe and efficient handling and distribution of fuels and critical fluids. OPW makes above ground and below ground products for both conventional, vapour recovery and clean energy applications in the retail and commercial markets. Additionally, OPW supplies loading arms, valves and dry-break couplings, tank truck equipment, rail car valves and equipment, and car wash systems. OPW has manufacturing operations in North America, Europe, Latin America and Asia Pacific, with sales offices around the world. OPW is part of the Dover Corporation, which is publicly traded on the New York Stock Exchange under 'DOV'. To learn more about OPWs 125 years of providing industry-leading solutions, visit our website at . Dover is a diversified global manufacturer with annual revenue of over $8 billion. We deliver innovative equipment and components, specialty systems, consumable supplies, software and digital solutions, and support services through five operating segments: Engineered Products, Clean Energy & Fueling, Imaging & Identification, Pumps & Process Solutions and Climate & Sustainability Technologies. Dover combines global scale with operational agility to lead the markets we serve. Recognized for our entrepreneurial approach for over 60 years, our team of approximately 24,000 employees takes an ownership mindset, collaborating with customers to redefine what's possible. Headquartered in Downers Grove, Illinois, Dover trades on the New York Stock Exchange under "DOV." Additional information is available atdovercorporation.comMidland Manufacturing, part of OPW, a Dover Company is a leader in the rail tank car valves and fittings industry. Our innovative rail products are manufactured and engineered for the safe and efficient loading, transporting,andunloading of hazardous and non-hazardous bulk products.\r\n\r\nFor over 125 years, OPW has led the way in designing and manufacturing world-class retail fueling, fluid handling and car wash system solutions for the safe and efficient handling and distribution of fuels and critical fluids. OPW makes above ground and below ground products for both conventional, vapour recovery and clean energy applications in the retail and commercial markets. Additionally, OPW supplies loading arms, valves and dry-break couplings, tank truck equipment, rail car valves and equipment, and car wash systems. OPW has manufacturing operations in North America, Europe, Latin America and Asia Pacific, with sales offices around the world. OPW is part of the Dover Corporation, which is publicly traded on the New York Stock Exchange under 'DOV'. To learn more about OPWs 125 years of providing industry-leading solutions, visit our website at is a diversified global manufacturer with annual revenue of over $8 billion. We deliver innovative equipment and components, specialty systems, consumable supplies, software and digital solutions, and support services through five operating segments: Engineered Products, Clean Energy & Fueling, Imaging & Identification, Pumps & Process Solutions and Climate & Sustainability Technologies. Dover combines global scale with operational agility to lead the markets we serve. Recognized for our entrepreneurial approach for over 60 years, our team of approximately 24,000 employees takes an ownership mindset, collaborating with customers to redefine what's possible. Headquartered in Downers Grove, Illinois, Dover trades on the New York Stock Exchange under "DOV." Additional information is available atdovercorporation.com

Job DescriptionJob Summary Assistant Store Manager oversees the retail store team with the Store Manager and is responsible for maximizing retail sales and maintaining a high standard of customer service. They should strive to develop, maintain, and expand their customer base by capitalizing on high-profile clientele and sales. Ensures the retail establishment runs efficiently and effectively and also staffs and manages a retail sales team and provides leadership towards the achievement of maximum profitability. Examples of Essential Duties and Responsibilities • Maximizes sales through joint operational and commercial focus and takes action to obtain the highest level of profitability for the store., • Ensures high-quality direct and indirect customer service by providing the best shopping experience for each customer., • Exercise intellectual and creative discretion and judgment in the management and leadership of store employees., • Coach and develop retail associates to meet store sales goals, visual presentation directives, and customer services standards., • Responsible for the implementation of clienteling strategies., • Analyzes selling reports and monthly profitability reports., • Delegates’ authority and responsibility with accountability and follow-up., • Maintains contact with all clients in the market area to ensure high levels of client satisfaction., • Has working knowledge and oversees the use of all Company systems in stores., • Works closely with buying and planning team on merchandising and reorder needs., • Ensures proper completion of cash office operational functions., • Communicates and implement corporate directives to retail associates in a timely and effective manner., • Manages and ensures the stock level is appropriate to maximize selling., • Ensures the garment presentation, garment level, and visual standards are presented according to the brand., • Ensures and follows up on all activities concerning campaigns, promotions, and sales activities of the store., • Experience in developing and maintaining store visuals., • Experience in leadership, training & development of retail staff., • Knowledge of basic retail math and cash management techniques., • Detailed understanding of inventory accounting and merchandise payable, is required., • Solid working knowledge of major ERP, inventory and accounting systems., • Advanced working knowledge of Excel is required and proficient in MS office., • Solid communication skills including the ability to work well in a team environment or independently when tasked, • Must be able to stand for long periods., • Must be able to reach overhead., • Must be able to pick up 30-50lbs.

Job DescriptionDescription: Job Overview This position is responsible for processing parts from start to finish. The ME will quote, develop methods of manufacturing, ensure quality, verify delivery, and analyze the efficiency of all processes involved. The ME will work with programmers and machinists to develop plans to manufacture our parts in an efficient and repeatable fashion, supporting the team with organized tracking of the entire manufacturing pathway. The ME will often utilize CAD to analyze customer designs (and possibly provide feedback), as well as develop designs for in-house fixturing. Donson Machine is a family-owned medical device manufacturer focused on providing employees a safe place to enjoy their workday, build technical and personal skills, all while creating a better life for them and their families. With the help of these amazing team members, we set the standard in the medical industry in terms of quality, service, and creativity. Check out more about our company at . Shift Day Shift (7:00AM – 4:30PM, Mon - Fri) *With opportunity for overtime before regular shift and Saturday mornings Location Alsip, IL Requirements: Qualifications/Requirements • 5 years’ experience preferred, as process, product, or manufacturing engineer, • 3 years’ experience preferred, dealing with products produced via CNC machining., • 3 years’ experience preferred, regularly utilizing a CAD software., • Strong skills with metrology devices such as mics, calipers, indicators, vision systems, etc., • Ability to read and comprehend blueprints (including GD&T features such as true position and profile of a surface) per customer specifications, • High school diploma or equivalent, • Ability to read, write and communicate in English, • Write manufacturing processes using appropriate software and create sequence of operations, • Drive/verify quality product is delivered to customer on time, • Partner/work with CNC Machinists to manufacture specialty parts, make adjustments to blueprints and develop an order of processes, • Write inspection processes for incoming material, raw material, in-process production and finished goods, • Establish inventory requirements for job specific material types and quantities, • Hit pre-determined efficiency goals when setting up or operating machines, • Perform Feasibility Reviews, • Create bills of material, • Post Review, review all projects to ensure profitability was achieved., • Review lead times necessary for jobs including tooling, fixturing, gaging, machine availability and outside processes; advise manufacturing, scheduling and/or sales if there is a problem, • Order, design or select appropriate tooling, fixtures and gages, • Research, select and verify sub-contractor pricing to use in quote or use available lot charges when applicable, • Coordinate efforts with purchasing to send out quote requests when necessary, • Review all requirements including lot quantities, specs, inspection, packaging, supplied tooling or gages, and any documents for Configuration Management requirements when applied to Medical/Aerospace products., • Improve on process capabilities/production volume while maintaining quality standards, • Communicate all production information such as quality issues, scrap rates and other problems to appropriate personnel including lead, supervisor, front office, engineering and quality department, • 401K, • Paid Holidays, • Paid Vacation, • Opportunity for Flexible Schedule, • Health Insurance, • Dental Insurance, • Vision Insurance· Life Insurance

Job Description Job Title: Food and Beverage Manager / Bar Manager Location: Athenaeum Center for Thought & Culture, Chicago, IL Terms: Part-Time Requirements: Must be available to work evenings and weekends About the Athenaeum Center for Thought & Culture The Athenaeum Center was built in 1911 on the St. Alphonsus campus and is home to Chicago’s oldest continuously-operating off-Loop theater. Our mission is to invite people into encounters with beauty and to revitalize the Catholic tradition of the arts from our location in one of Chicago’s most unique religious, artistic, and civic buildings. At the Athenaeum Center, we believe that art and beauty have the capacity to build up culture, transform society, and change lives. Why Work for Us Join a team dedicated to creating transformative experiences through the arts in a historic, unique, and beautiful setting. Our staff is passionate about providing exceptional guest experiences and fostering a collaborative and supportive work environment. As Bar Manager, you will have the opportunity to showcase your leadership and creativity in a dynamic, high-energy, and artistic environment. Job Overview The Food & Beverage Manager at the Athenaeum Center for Thought & Culture is a part-time leadership role responsible for overseeing all aspects of our food and beverage operations across a busy calendar of events. This includes managing bar service, supervising and training bartenders, developing seasonal menus, tracking inventory, handling vendor relationships, and ensuring compliance with health and safety standards. The role also includes restructuring our ordering and inventory systems to be more efficient and cost-effective, supporting a program that is both financially sustainable and mission-aligned. This person will work closely with the Events & Sales Manager and the Front of House team to ensure smooth execution and a warm, welcoming atmosphere for over 1,000 guests per day. The ideal candidate brings both operational expertise and a sense of hospitality rooted in joy, beauty, and excellence. Responsibilities Bar + Concessions Management • Oversee bar operations across all event spaces (Main Stage, Paradiso Bar, lobby concessions, and private receptions), • Hire, train, and supervise bartenders to deliver excellent, warm service, • Schedule staff according to event needs and communicate clearly across departments, • Maintain high standards of cleanliness, safety, and compliance with BASSET and city/state laws, • Develop rotating seasonal menus for cocktails, mocktails, and coffee options, • Provide thoughtful, creative drink options that align with guest preferences and event tone, • Offer light concessions and snacks that are simple, cost-effective, and easy to manage in high-volume service settings, • Restructure current ordering practices for efficiency and cost-effectiveness, • Maintain up-to-date inventory across multiple bars using our POS/inventory software, • Cultivate relationships with liquor, beer, wine, and supply vendors, • Make data-informed purchasing decisions to ensure appropriate stock levels while minimizing waste, • Act as an engaged and proactive member of a mission-driven team, • Support and collaborate with the Events, FOH, and Box Office staff to ensure smooth and joyful guest experiences, • Bring a spirit of hospitality and adaptability, even in fast-paced or high-pressure settingsQualifications:, • Proven experience as a Food and Beverage Manager or Bar Manager, ideally in a hospitality or performing arts setting., • Expertise in managing preferred caterer relationships and bar package contracting., • Strong proficiency in inventory software systems, including training staff and ensuring accuracy., • Experience with room setups for social and drinking functions, ensuring efficient event preparation., • Excellent leadership, organizational, and customer service skills., • Financial management experience, including budgeting, inventory control, and reporting., • Ability to work flexible hours, including mornings, nights, and weekends, depending on coffee shop and event schedules., • Strong communication skills and ability to work collaboratively across departments., • Food Handler and BASSET certification preferred or willingness to obtain., • Physical Requirements:, • Ability to stand for extended periods., • This position reports to the General Manager, • This position’s direct reports are:, • Bartender HPbCOdrC8E

Job DescriptionBe Part of Our Next Chapter For over almost 60 years, our solutions have enabled impactful connections between some of the world’s leading brands and their customers. And while we’ve already done a lot of work we’re proud of, we’re just getting started! We’re a global technology company focused on creating dynamic, smart, personalised and engaging customer experiences powered by our range of digital hardware, our proprietary content management system and our industry leading signage solutions. (For example: If you’ve ordered in-store or in the drive-thru at McDonald’s somewhere in the world in the last few years, chances are you’ve interacted with our digital solutions.) We work in over 50 global markets and have 9 offices around the world, with a global headquarters proudly located in our founding home of Sydney, Australia. Coates Group has the values of a family-owned business and the innovative spirit of a start-up, both which fuel our purpose – Creating Connections. Empowering Partnerships. Always Evolving. Through hard work, dedication and creativity, we’ve become industry leaders who have won awards and set records while remaining focused on continual growth and evolution. We are a 2x Australia Good Design Award winner and successfully completed the largest hardware deployment in Quick Service Restaurant history. We are curious, charismatic, authentic and we value and leverage the diversity of our crew. We are imaginers, kindness enthusiasts, experts, creators, thinkers, challengers, collaborators and over-achievers. And together, as a Crew, we are revolutionizing the way the world’s leading brands leverage technology to drive the best customer experiences. The Account Manager will be responsible for the management and success of one of Coates’ key US-based, QSR accounts, overseeing and developing account management for an increasing number of projects. This is an important role in our account management organization and US business, in which you will work closely with the client, Account Lead(s) and all of Coates’ functional business units to achieve critical operational and commercial performance objectives for Coates and for the client. Responsibilities: • Ensure brand performance and related financial objectives are met, including compliance with Coates’ contractual commitments, • Take an important leadership role in account management for the client brand, being a strong liaison for your client to the rest of the company and vice versa, • Ensure the correct processes and systems are being used within the account management team for this brand, • Identify and capitalize on opportunities for margin and profit improvement, • Establish relationships with client decision makers to ensure alignment of expectations and client satisfaction with Coates’ service, • Manage and take responsibility, as aligned with your Account Lead(s), for financial planning and budgeting activities, with accurate and up to date P&L for the brand Qualifications & Experience:, • Proven ability to identify, develop, and implement solutions to achieve operational and financial targets, • Proven ability to manage a team, adhering to defined processes and using specified systems correctly, • Proven ability to identify and capitalize on opportunities for margin and profit improvement, • Ability to build, cultivate, and manage strong client relationships, • Deep understanding of digital merchandising and QSR industry or demonstrably transferable categories or industries, • Proven ability to prioritize business and customers goals and develop growth opportunities, • Versatility, flexibility and genuine enthusiasm for working in a dynamic commercial environment in which client and company priorities change frequently, • Excellent interpersonal skills with the ability to engage and collaborate easily with peers and junior and senior stakeholders alike, • Excellent communication skills with the ability to communicate accurately, relevant and timely information internally and to the client, • Attention to detail in your planning, communication and executionCapabilities:, • Accountable:, • Delivering on Customer Revenue and Margin, • Meeting KPI’s for Order to Cash Process, • Influence:, • Technology, deployment and supply chain team on customer requirements and approach, • Account Management Director on client strategy, • Responsible:, • For Dunkin stakeholder management and ensuring high levels of customer satisfaction

Job Description Summary of Position: After School Matters is seeking instructors to begin working in Fall 2025. After School Matters is reviewing applications on a rolling basis. After School Matters is seeking committed, part-time instructors to teach Communications/Leadership programs for 15-30 high school participants (15:1, instructor: teen ratio) between the ages of 14 to 20 for 2024-2025. Example of Communication and Leadership programs include: * Business and entrepreneurship (marketing, social media, entrepreneurship, etc.) * Communications (intercultural communication, conflict management, public speaking, etc.) * Journalism (newswriting, news reporting, news publishing, etc.) * Community activism (community organizing, service learning, debates, etc.) The program will allow students to learn and engage in activities specific to the content area. An instructor will expose teens to a wide range of activities and concepts to meet measurable programmatic outcomes. The instructor will recruit, teach, and mentor teens and will also manage operational pieces such as program planning and budget creation. Instructors must have a program curriculum plan. See ASM Program Planner After School Matters has four program branches: North/Northwest, South/Southwest, Downtown, and Program Supports (special initiatives). Please note that Interstate-55 is an approximate dividing line between our North/Northwest and South/Southwest branches. Program Sessions and Schedules: The typical schedule for program sessions are as follows: * Fall: 10 weeks, Monday through Friday (after school hours) and/or Saturday, 60-90 instructional hours (based upon the program model). Additional hours are allotted for planning, recruitment, professional development and meetings. Exact program meeting days/times are flexible, with some restrictions, so long as instructional hours are met. * Fall programs begin in September 2025 * Limited opportunities for Saturday only programs are available. Major Duties and Responsibilities: * Expose a diverse group of teen participants to various facets of content area-specific industry while fostering a positive, safe, and collaborative atmosphere for all teen participants. * Maintain knowledge of current industry trends, technology and concepts * Prepare, organize, and supervise interactive, teen-led activities on content area * Develop, plan, and implement high-quality related field trips, master classes, events, and guest visits to enhance instruction and training * Provide supervision during program field trips and other youth engagement opportunities * Report all problems or concerns and program updates to After School Matters Program Specialist to maintain consistent lines of communication throughout the program session * Attend all planning and program dates, including: Instructor orientation, professional development workshops, meetings and other required sessions * Participate in the recruitment, interview, and selection process of teen program participants * Manage and track program activities such as attendance, interview outcomes, enrollment, evaluation surveys, and pertinent student records in an online data tracking system (CitySpan). Supervisory Responsibilities: * Supervise teens at an average of 15:1, instructor: teen ratio Knowledge, Skills and Abilities: * Demonstrated practical knowledge of content area * Creative problem-solving skills * Customer service skills; ability to effectively communicate with a variety of stakeholders (teen participants, parents, ASM programs staff, vendors, etc.) * Cultural competence Qualifications: * Bachelor’s degree in relevant content area etc. is preferred; high school diploma or GED required. * Experience working in a field relevant to the content area is required. * Familiarity with specific Chicago neighborhoods is required. * Experience teaching, specifically teenagers, is highly preferred. * Commitment to diversity and inclusion is required. Compensation: $20-27 /per hour, depending on applicable experience and education About Us: After School Matters is a Chicago-based nonprofit organization that annually offers after-school and summer programs to nearly 19,000 Chicago high school teens to explore and develop their talents while gaining critical skills that will set them up for success in college and beyond. Thirty-five years later, now known as After School Matters, our program has engaged more than 450,000 Chicago teens and is the nation’s largest and most successful provider of after-school and summer programs for high school teens. No other organization offers programs to high school students at the scale and quality that we do. We offer paid apprenticeships led by professionals in the fields of arts, communications and leadership, sports, and STEM (Science, Technology, Engineering, and Math). Our nationally respected youth development model has been replicated in cities across the country and earned us the City Livability Award from the U.S. Conference of Mayors. Programs take place at community locations throughout the city, including three ASM buildings: downtown at Gallery 37 Center for the Arts, the Michael and Karyn Lutz Center in Belmont Cragin, and the Pullman community at Gately Park. Currently, After School Matters' annual operating budget is approximately $35M and employs approximately 500 staff across the organization. For more information, visit . EEO: After School Matters is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, military discharge status, age, marital status, parental status, or source of income. Powered by JazzHR gSR3pIuaKZ

Job Description Position Summary: The Account Executive is responsible for generating new business, maintaining existing client relationships, and supporting the growth of QPW and Quality Pressure Washing’s customer base. This role requires a self-motivated, results-driven professional who thrives on relationship building and is committed to delivering exceptional service. Primary Responsibilities: 1. Client Acquisition, Prospecting, and Relationship Management • Identify and pursue new business opportunities through cold calling, walk-ins, networking events, referrals, social media, and lead generation tools., • Manage our Business Development Advisor by routing daily site visits and organizing and following through data to drive sales., • Maintain strong, long-term relationships with new and existing clients through routine check-ins and service follow-ups. 2. Sales & Closings • Develop proposals, quotes, and customized service plans., • Negotiate pricing, contracts, and service agreements confidently and within company guidelines., • Close sales to meet monthly revenue and account goals. 3. Market Intelligence • Stay informed about market trends, competitors, and industry opportunities., • Work alongside our Marketing and Business Support Specialist by providing insights to help improve sales strategy and service offerings through specific and customizable material. 4. Reporting & Accountability • Document all sales activities in the company CRM or reporting tools., • Submit weekly sales reports and updates on lead progress., • Meet or exceed the following performance benchmarks:, • 40+ outbound prospecting contacts per week, • 3–5 in-person visits per day, • 4–6 new quotes submitted weekly, • 4–5 follow-up contacts per quote within 10 days, • Must be available for work Monday thru Friday in office with opportunities to perform on-site client visits. Some Saturdays and/or Sundays will be required as needed to research territory and inventory of potential leads., • Must be knowledgeable with and perform basic computer programs and functions (Microsoft Word, Microsoft Exel, Google Maps, etc.)

Job Description UNITE HERE HEALTH serves over 200,000 workers and their families in the hospitality and gaming industry nationwide. Our desire to be innovative and progressive drives us to develop impactful programs and benefits designed to engage our participants in managing their own health and healthcare. Our vision is exciting and challenging. Please read on to learn more about this great opportunity! We are seeking a remote / work from home seasoned, strategic leader to oversee and optimize our Claims Operations function. This individual will bring a strong operational foundation combined with deep claims expertise, enabling Claims to drive efficiency, innovation, and long-term growth. The ideal candidate is currently at a Director level or higher, with experience spanning claims and broader operations, and a proven track record of delivering measurable improvements in cost management, governance, and member experience. KEY RESPONSIBILITIES: Strategic Leadership & Growth • Establish and execute short- and long-term strategic goals for claims processing efficiency and effectiveness., • Drive continuous improvement initiatives and foster a culture of innovation., • Lead growth initiatives for the claims function, including due diligence, plan integration, staffing, and systems., • Lead and manage all claims-related functions, including:, • Electronic claim intake, mail distribution, document imaging, data entry, provider maintenance, quality assurance, and training., • Ensure timely and accurate adjudication and payment of hospital, physician, disability, life, and supplementary claims., • Oversee Short-Term Disability claims in compliance with Department of Labor and Fund guidelines., • Oversee system configuration projects related to benefit plan design, code maintenance, claims editing software, network/vendor mandates, and Fund-wide initiatives., • Drive auto-adjudication rates (we’re currently at 75%) above industry benchmarks through consistent system configurations and scalable operational strategies., • Standardize benefit codes and exceptions and develop master category definitions for use across all plan units., • Define analytical requirements for claims-related reports, KPIs, and metrics within the enterprise data warehouse., • Monitor performance metrics and prepare management reports., • Conduct claims studies to inform strategic decisions and partner with service areas ensuring claims accuracy and understanding., • Collaborate with IT and network vendors to ensure electronic claim files comply with HIPAA standards and regulatory changes, including the No Surprises Act., • Develop and enforce operational policies, procedures, and utilization safeguards., • Manage RFP processes for claims vendors and ensures timely resolution of customer service inquiries., • Implement cost management strategies and fiscal risk mitigation practices., • Coach and develop managers and supervisors for future leadership roles., • Lead HR functions including hiring, performance evaluation, and employee development., • Exemplify the organization’s values in fostering a respectful, trusting, and engaged culture of inclusion. ESSENTIAL QUALIFICATIONS: • Minimum 15 years of progressive leadership experience in automated group health claims environments, preferably within organizations of 300+ employees., • At least 10 years of team management experience, including 5+ years in senior leadership roles., • 5+ years of experience in system configuration and benefit plan design., • Bachelor’s degree in business administration, healthcare, or related field preferred (or equivalent experience required)., • Deep knowledge of group health benefits and claims processing systems., • Familiarity with DOL, ERISA, ACA, and other regulatory requirements related to group health plan administration., • Experience with Taft-Hartley plan administration strongly preferred., • The ability to travel 15+% as needed. Salary range for this position: Salary $137,200 - $174,900. Actual base salary may vary based upon, but not limited to: relevant experience, qualifications, expertise, certifications, licenses, education or equivalent work experience, time in role, peer and market data, prior performance, business sector, and geographic location. Work Schedule (may vary to meet business needs): Monday~Friday, 7.5 hours per day (37.5 hours per week) as a remote employee with 15+% travel (once or twice a quarter, as a senior leader). We reward great work with great benefits, including but not limited to: Medical, Dental, Vision, Paid Time-Off (PTO), Paid Holidays, 401(k), Short- & Long-term Disability, Pension, Life, AD&D, Flexible Spending Accounts (healthcare & dependent care), Commuter Transit, Tuition Assistance, and Employee Assistance Program (EAP). #LI-REMOTE

Job Description JOB TITLE: Family Support Supervisor STATUS: Full Time ORGANIZATION: Marillac St. Vincent Family Services FLSA STATUS: Non-Exempt DIVISION: Program and Services DEPARTMENT: Support Services DIRECT SUPERVISOR: Director of Family Strengthening & Community Engagement Mission As stewards of the Vincentian spirit, employees of Marillac St. Vincent Family Services are committed to strengthening and empowering those most in need to reach their greatest potential. We fulfill our mission through quality programs for children, teens, families, seniors and homeless. Core Values Our employees commit themselves as individuals to live out the core values of integrity, excellence, creativity, advocacy, respect, and empowerment in our daily work, as we serve the needs of others. Integrity - Acting with transparency, humility, and honesty Excellence - Providing quality care with compassion Creativity - Being continuously resourceful and inventive Advocacy - Supporting the cause of those who lack resources for a reasonable quality of life Respect - Recognizing our own value and upholding the dignity and value of all people Empowerment - Providing skills and resources to achieve full human development Team Behaviors • Versatility – Understanding and appreciating different and opposing perspectives on an issue; adapting one’s approach as the requirements of the situation change; an eagerness for positive action; self-control; active listening., • A collaborative work model – Cooperatively working and sharing responsibility; contributing to the group effort; realizing a sense of commitment and ownership in the success of the organization’s goals., • Mutual accountability – Holds others accountable with their roles; provides and receives feedback and takes constructive action., • Participant/customer advocate – Identifies opportunities to improve quality of services; presents oneself professionally., • Protects confidentiality & privacy – Respects and protects information about all staff and clients. Summary: Provides leadership for staff in the implementation of the Head Start Performance Standards, Illinois State Board of Education (ISBE), Chicago Public Schools (CPS) and Chicago Department of Family and Support Services (DFSS) policies as they relate to early childhood development & health services, and family & community partnerships. Collaborates and networks with service providers, maintains community linkages and develops service agreements. Develops and maintains a comprehensive directory of community resources. Coordinates services with staff in other program content areas and assesses the quality of services provided on an on-going basis. Responsibilities: • Administers the Family Service program area for assigned program locations ensuring an integrated comprehensive system of services for children and families., • Supervises and oversees work tasks and activities of Family Support Services (FSS) staff to ensure full delivery of integrated services to children and families, including implementing the agency's personnel policies and practices. This includes hiring, appraisals, leaves, promotions, salary changes, terminations, and documentation of all personnel actions., • Provides training, support and guidance to FSS staff to ensure high quality and timely services are provided to parents in compliance with Head Start Performance standards, The Head Start Parent, Family and Community Engagement (PFCE) framework, ISBE, CPS, DFSS and best practices in the field., • Ensures active collaboration of FSS staff and services with Site Director and education; diverse learners; health; Intake & Admission, youth services and other content area staff., • Establishes agreements with community providers in the areas of medical, dental, education, social, nutrition and homeless services and child welfare agencies. Maintains current knowledge of community and agency resources to provide information regarding the needs, concerns, and issues that parents may present., • Maintains record-keeping and reporting systems including service area plan, schedules, timelines, and procedures related to family and community partnership services., • Ensures coordination and communication with parents, staff, funders, program consultants, and the community to enhance services for children and families., • Oversees implementation of PFCE framework to ensure systematic processes and procedures., • Ensures systematic outreach to fathers and father figures in families., • Ensures effective transition planning for children and families, working in collaborations with educational staff are completed in a timely manner., • Assists in planning and implementation of special events and activities., • Ensures confidential files are maintained on all families enrolled in the programs., • Works with staff to develop a comprehensive education and enrichment program for parents to enhance their skills as the principal educators of their children., • Conducts home visits for the purpose of outreach, intervention, or education, as needed., • Attends mandated trainings and meetings and seeks out professional development opportunities., • Provides training and guidance to parents and community members on a variety of pertinent topics in the area of family and community partnerships., • Collaborates cross functional with other programs in MSV to enhance families and clients access to services., • Ensures on-going monitoring, tracking, follow-up and analysis of family and community services, including recruitment, enrollment, attendance, services, and PFCE outcomes., • Oversees data entry and maintains accuracy of database management system. Qualifications and Skills: • Bachelor's degree in Social Work, Family Services, Family Studies, Human Services, Social Services, Counseling or related field required., • Gateways Level 5 Family Specialist Credential required (candidates without this required credential may be considered with an approved educational plan)., • A minimum of 3 years of experience providing family support services required., • Supervisory experience preferred., • Experience dealing with families in crisis required., • Demonstrates effective written and oral communication skills; consistently writes clearly and concisely for various mediums and audiences., • Must be proficient in speaking, reading and writing in the English language., • Demonstrates the ability to read, correctly interpret and follow city, and federal regulations., • Demonstrates strong interpersonal skills with the ability to develop trust, collaboration and teamwork with colleagues and participants., • Demonstrates good judgement with the ability to assess family stressors, make sound decisions, respond to client needs and intervene in crisis situations., • Demonstrated ability to supervise and manage staff efficiently and effectively., • Demonstrates advanced organizational skills and the ability to set priorities, handle multiple projects and responsibilities and meet deadlines., • Demonstrates skills in documentation and record-keeping., • Demonstrates intermediate computer skills, including Microsoft Office, Outlook and videoconference software, and develops competency with applicable web-based systems used by the program., • Must have valid driver’s license and auto insurance when the position requires an employee to operate a motor vehicle in connection with executing the position’s responsibilities, which include driving to and/or from any agency function. Screenings: • The applicant must submit to a criminal background check and a child abuse and neglect screening and maintain a cleared status throughout employment., • The applicant must submit to and pass a TB and health screen, including MMR and Tdap immunizations upon hire and update TB/physicals as required by the licensing standards. Additional Requirements:, • Regular travel locally and occasional travel to other locations in the state.

Job Description AKIRA Store Manager About AKIRA Founded in 2002 with our first women's boutique in Chicago, AKIRA has grown into a national fashion powerhouse with 35+ retail locations and a thriving eCommerce platform at shopAKIRA.com. What sets us apart? Fanatical, obsessive attention to our customers' needs and desires. At AKIRA, every team member is empowered to Act and Think Like an Owner, a mindset that fuels innovation, accountability, and success across the business. The Position: Store Manager Overview: AKIRA Store Managers are fanatical salespeople, driven by goals and dedicated to servant leadership. They excel in ensuring customers are styled by knowledgeable experts who are deeply immersed in the world of fashion. Our mission is to help customers look and feel their best. Store Managers are relentless in recruiting and developing top-tier talent to maintain a high-performing team. By leading through example and adopting an ownership mindset, they go above and beyond to achieve both personal and store objectives. Essential Functions: • Recruiting, interviewing, and onboarding exceptional employees and managers., • Training, mentoring, and retaining top-tier talent to foster growth and excellence., • Cultivating and maintaining a positive and energized store atmosphere., • Elevating the selling culture by championing AKIRA's 5 Steps of Selling., • Providing timely, constructive feedback both in real-time and through written communication., • Inspiring and motivating employees and managers to perform at their best., • Ensuring seamless store operations and maintaining impeccable visual presentation aligned with AKIRA standards., • Upholding and enforcing all AKIRA policies with consistency and integrity., • Exceeding individual sales goals with enthusiasm and determination., • Driving the store's daily, weekly, and monthly sales goals to surpass expectations., • Leading by example to embody and promote AKIRA's culture and Code of Conduct through our 4 Principles. Qualifications: • Minimum 1 year of experience in store management, • A passion for fashion and a keen eye for trends., • An unwavering work ethic and dedication to excellence., • Proven leadership skills with the ability to inspire and guide a team., • Exceptional communication and organizational abilities., • High motivation coupled with a proactive sense of urgency., • At least one year of experience in retail management., • Expertise in supervising, motivating, and effectively directing employees., • Flexibility to adapt to new directions and embrace change with enthusiasm., • Comprehensive knowledge of visual merchandising and superior customer service practices., • Strong understanding of store operations, including inventory management, loss prevention, retail systems, and budget preparation., • The ability to thrive in an entrepreneurial environment, where a hands-on approach drives success., • A collaborative mindset, fostering strong and sustainable relationships with employees and managers. Physical Requirements: • Move product, supplies and/or boxes repetitively; ability to push, pull, lift a maximum of 50 lbs. based on needs of the role, • Ability to stand/walk for extended periods of time, including a 10-12 hour shift Diversity & Inclusion: At AKIRA we believe that treating everyone in a first-class manner is essential to fostering an inclusive environment that reflects our values and our community. This is deeply rooted in our company's principles, culture, and fashion. We continuously strive to cultivate a company where employees feel a sense of belonging and contribute to a culture that values differences, ideas, and experiences. Our unique workforce is directly linked to our success and makes us stronger collectively. Benefits and Perks: AKIRA offers competitive benefits for full-time employees, including Medical, Dental, Vision, Pet, Life, LTD, FSA/HSA/Dependent Care FSA, Flex Transit (CTA), 401(k), and employee discount. We are committed to encouraging internal development and providing significant career enrichment opportunities. Most importantly, what has propelled AKIRA's growth and success over the years has been the dynamic culture within the company - if you're filled with passion, have a strong desire to get things done, and if you want to go to a place where you know your work matters and where you can implement your ideas and decisions, then AKIRA just might be the place for you. Job Type: Full Time At AKIRA, we are committed to fair and transparent compensation practices. The starting pay for this position is $70,000 - $80,000 annually, and may be adjusted based on experience, qualifications, and other job-related factors. Additional compensation and benefits may also apply and will be discussed during the hiring process.

Job Description Founded in 2013, Home Chef is the leading meal solutions company with both a retail and online presence. Available online at homechef.com and in retail at more than 2,100 Kroger grocery stores, Home Chef is committed to inspiring and enabling more people to cook simple, delicious meals, no matter how busy they are. In 2023, Home Chef introduced a new brand, Tempo! Tempo features a rotating selection of ready-to-heat meals delivered directly to your door. These meals are better-for-you versions of familiar favorites, designed to save you time and reduce stress while maintaining a healthy lifestyle. Our Tempo menu includes options that are protein-packed, fiber-rich, calorie and carb conscious, keto-friendly, and dietitian-approved. Similar to our recipes, we recognize that variety is the spice of life, and therefore, our employees also bring their uniqueness and color to our fantastic team. We're eager to work with humble team players and pragmatic next-level thinkers to innovate on Home Chef's offerings. The Category Manager, Produce owns the end-to-end category strategy, sourcing, and supplier management for Home Chef's fresh produce program. This role is responsible for building and executing sourcing strategies that balance cost, quality, and supply assurance while supporting menu innovation and operational excellence across Home Chef's network of fulfillment centers. The Manager partners cross-functionally with Culinary, Quality, Procurement, and Operations to drive category performance, mitigate supply risk, and continuously improve supplier partnerships and produce program standards. Detailed Responsibilities Category Strategy & Sourcing: • Own the produce category sourcing strategy, including cost management, supply assurance, and quality optimization., • Lead supplier identification, vetting, and onboarding in collaboration with Food Safety, Quality, and Procurement Operations teams., • Conduct market research and analysis to identify industry trends, seasonal availability, and pricing dynamics affecting produce supply., • Develop and manage RFPs, bid analyses, and supplier negotiations to deliver competitive total cost of ownership and long-term value., • Evaluate sourcing decisions based on supplier capability, risk, cost structure, and logistics alignment., • Collaborate with Culinary and Product Development teams to support menu innovation, new product launches, and spec optimization.Supplier Management & Performance:, • Serve as the primary contact for produce suppliers, managing relationships to ensure alignment with Home Chef's operational and quality expectations., • Establish and monitor supplier KPIs, including on-time performance, quality adherence, and cost compliance., • Lead regular business reviews with key suppliers to evaluate performance, resolve issues, and identify opportunities for improvement., • Partner with Finance and Operations to validate pricing, volume forecasts, and cost changes., • Drive continuous improvement in supplier performance through feedback, audits, and corrective action management., • Participate in Produce Expo visits to collaborate with new and existing vendors.Cross-Functional Collaboration:, • Partner closely with Culinary, FSQA, Operations, Procurement, and Distribution teams to ensure alignment between category strategy and execution., • Collaborate with the Procurement team to resolve supply shortages, quality issues, or logistics disruptions at fulfillment centers., • Work cross-functionally to develop produce handling, storage, and specification standards that improve product quality and shelf life., • Support the forecasting and planning process by providing insight into seasonal trends, yield considerations, and market fluctuations., • Provide guidance and mentorship to Buyers and Category Associates supporting the produce category., • Foster collaboration across the broader Category Management and Procurement teams to ensure alignment and knowledge sharing., • Own category-level cost forecasting and budgeting, analyzing trends to identify cost reduction and efficiency opportunities., • Review and analyze category spend data to monitor performance and ensure compliance with budgetary targets., • Partner with the Sourcing Analytics & Strategy team to assess category performance, benchmark pricing, and evaluate sourcing scenarios. Qualifications: The requirements listed below are representative of the knowledge, skill, ability and/or other characteristics needed for this role. Reasonable accommodations may be made to enable individuals with disabilities. • 4+ year(s) experience in strategic sourcing, ideally within perishable goods, • Strong analytical skills, with competency in Excel, • Experience in relationship management, • Completion of a four-year degree in business or a related field More About Us Perks and benefits • Candidates can experience Home Chef as a customer - enter promo code PEOPLE30 for $30 off your first order!, • Medical, dental, vision, life and disability insurance available, • Paid holidays, sick time and vacation time, • 401k program We are pragmatic next-level thinkers. We come up with novel and unique ideas. We explore new strategies to avoid being constrained by conventional thinking. We take ownership. We approach ambiguous problems, prepared to dive in, get curious, and learn more. We are results-driven, always challenging ourselves to exceed goals. Be at Home at Home Chef We all show up authentically at Home Chef. Our team includes individuals with a variety of identities, backgrounds, and perspectives. You can trust that you'll be able to bring your whole self to an inclusive and enjoyable workplace. We welcome people of all races, colors, religions, national origin or ancestry, sex (including sexual identity), age, physical or mental disabilities, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged/sealed convictions, or any other legally recognized protected basis under federal, state, or local law. Home Chef is committed to the full inclusion of all qualified individuals. As part of this commitment, Home Chef will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, or to receive other benefits and privileges of employment, please contact our People team at . Home Chef offers the base salary range as posted below, with the exact offer depending on factors such as geographic location, experience, skills, and internal equity. While compensation is within the provided range, it is not typical for offers to be made at the upper end. In addition to base salary, Home Chef provides a comprehensive benefits package, including healthcare coverage, 401k match, and paid time off. Illinois Pay Range$75,000—$90,000 USD To view the California Applicant Notice click here

Job DescriptionCompetitive compensation and benefits, 401(k), Great Company Culture This Jobot Job is hosted by: Katie Whittington Are you a fit? Easy Apply now by clicking the "Apply Now" buttonand sending us your resume. Salary: $80,000 - $100,000 per year A bit about us: We are looking to add an experienced Business Development Representative to our growing team! Why join us? • Competitive Compensation and Benefits Job Details Job Details: We are in search of a dynamic and highly motivated Sales Manager to join our event services team. The ideal candidate will have a proven track record in sales and business development, with a deep understanding of the event industry. This role will focus on driving sales and revenue growth, developing and executing strategic sales plans, and managing key customer relationships. This is a permanent position, offering an exciting opportunity to work in a fast-paced, high growth environment. Responsibilities: 1. Develop and implement strategic sales plans to achieve corporate objectives for products and services., 2. Identify and pursue new business opportunities, creating proposals to secure profitable business deals., 3. Utilize CRM software, HubSpot and ZoomInfo to manage and track sales activities, forecast sales, and develop sales reports., 4. Build and maintain a robust pipeline of prospective customers through effective prospecting skills., 5. Work collaboratively with other teams to ensure customer satisfaction and resolve customer issues promptly., 6. Establish and nurture relationships with key industry players to expand network connections., 7. Attend industry events, trade shows, and conferences to promote the company's services and generate leads., 8. Monitor market trends and competitors to identify opportunities and key issues., 9. Provide regular sales updates to the senior management team, including sales forecasts and progress towards sales objectives. Qualifications: 1. Bachelor's degree or equivalent experience in business, marketing, or a related field., 2. Minimum of 5 years of business development experience, preferably within the meetings or event industry., 3. Proficiency in CRM software, HubSpot, and ZoomInfo., 4. Strong prospecting skills and the ability to identify and qualify opportunities., 5. Proven track record of exceeding sales targets and driving revenue growth., 6. Excellent time management skills with the ability to prioritize tasks effectively., 7. Customer-focused approach with a commitment to providing exceptional service., 8. Positive attitude with the ability to work independently and as part of a team., 9. Strong network connections within the industry would be an added advantage. If you are a driven individual with a passion for sales and a desire to succeed, we would love to hear from you. This is your opportunity to join a dynamic team and make a significant impact on our business growth. Interested in hearing more? Easy Apply now by clicking the "Apply Now" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. 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You can access our privacy policy here: jobot.com/privacy-policyCompany DescriptionJobot is on a mission to connect good people with good jobs. By combining AI-powered technology with the expertise of Jobot Pros, our experienced recruiters, we help you find career opportunities that align with your goals and values. Founded in 2018 and employee-owned since 2024, Jobot is committed to fostering a culture of kindness, respect, innovation, and connection. As an industry leader, we’ve been recognized as a top workplace by Forbes, Fortune, USA Today, and Staffing Industry Analysts (SIA). Ready to find a good job? Create your profile today at Jobot.com.Jobot is on a mission to connect good people with good jobs. By combining AI-powered technology with the expertise of Jobot Pros, our experienced recruiters, we help you find career opportunities that align with your goals and values.\r\n\r\nFounded in 2018 and employee-owned since 2024, Jobot is committed to fostering a culture of kindness, respect, innovation, and connection. As an industry leader, we’ve been recognized as a top workplace by Forbes, Fortune, USA Today, and Staffing Industry Analysts (SIA).\r\n\r\nReady to find a good job? Create your profile today at Jobot.com.

Job DescriptionDescription: Working for AccuLynx: AccuLynx is a fast-growing SaaS provider of CRM/project management software for roofing contractors. With more than 10 years in the business and impressive year-over-year revenue growth, we have quickly established ourselves as the leading software product in this multi-billion dollar industry. We are currently seeking talented Business Development Representatives to join our downtown Chicago office. As a Business Development Representative at AccuLynx, your role will be to seek new business opportunities by contacting and developing relationships with potential customers. With thousands of untapped prospects, this is an incredible opportunity for entry-level sales candidates to get hands-on experience selling in the SaaS space and make a huge impact on growing our customer base. If you want to be part of a collaborative sales team in a rapidly growing SaaS company, please read on! What You Will Do: • Contact leads through outbound cold calls and emails to set up product demonstrations, • Schedule 3-5 daily demos for our team of Account Executives, • Serve as a product knowledge expert, • Track and report progress on daily, weekly, and monthly goals, • Deliver the highest level of sales and customer service to our customers, • Stay up-to-date with new products/services and new pricing/payment plans, • Bachelor’s degree from an accredited 4-year college in business or related field, • 0-1 years of sales related work experience, • Excellent verbal, presentation and written communication skills, • “Hunter” mentality - you have a passion for finding ways to generate new business, • An entrepreneurial spirit - the idea of being an active participant in a growing company must excite you, • High level of energy, motivation, drive, persistence, initiative and commitment, • Must be tech savvy and able to navigate a CRM AccuLynx’s success as the #1 business management software for roofing contractors over the past 17 years is thanks to us investing in our employees, maintaining company values and focusing on a strong company culture. Our positive work environment has allowed us to retain employees that have been with us since our company’s inception and has provided the solid groundwork for us to develop an industry-leading product while exceeding our customer’s expectations. Because of our commitment to our company values and culture, we were recently officially recognized as a Great Place to Work Certified™ organization, with 90% of our employees naming AccuLynx as a great place to work. We’re proud to regularly be recognized for software, product and company culture achievements. Our team’s shared belief in AccuLynx's mission promotes a culture of collaboration, innovation and fun. We have built a benefits program to match the strength of our team. This program includes: • Attractive compensation packages, • Flexible paid time off - 3 weeks off in your first year! Unlimited PTO after your first year., • Competitive health coverage (medical, dental, vision, Short and long term disability, and life), • HSA Contribution match, • 401K matching and safe harbor contributions, • Commuter Benefits, • Parental Leave (Maternal & Paternal), • Opportunities for advancement exist, and AccuLynx is committed to helping all staff develop and grow. AccuLynx is an Equal Opportunity Employer committed to inclusion and employing a diverse workforce. All applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, or other legally protected characteristics. Requirements:

Job Description Job Title: Director, Regional Success Team: Regional Success Location: Hybrid in Chicago (IL), New York City (NYC) and Newark (NJ) Employment Type: Full-time FLSA Classification: Exempt Start Date: ASAP About Braven Braven is a national nonprofit that prepares promising college students to secure a strong first opportunity after college graduation through a career-accelerating program. We partner with higher education and employer partners to offer a life-changing experience that begins with a semester-long course for college students, followed by support that lasts through graduation. Together, our ambition is to help rebuild the middle class and revitalize the American Dream. About the Role To achieve its goal of serving 80,000–100,000 Fellows over the next decade, Braven is hiring a Director, Regional Success, who will design and deliver strategic learning and enablement experiences that empower regional team members to succeed in their work with Fellows and partners. This role leads work across central and regional workstreams that impact the entire organization, ensuring that all deliverables and outcomes are standalone outputs that directly deliver to organizational goals. Reporting to the Senior Director of Regional Success, you will have strategic ownership of Braven’s Regional Success enablement program—equipping diverse regional roles, from Executive Directors to Operations Coordinators, with the tools, insights, and skills to excel. Your scope will include designing best-in-class hiring resources, leading comprehensive onboarding, serving as a Learning Management System administrator, defining and tracking enablement program KPIs, and delivering end-to-end training experiences that align with every stage of the course delivery journey. As part of the Regional Success team, you will play a critical role in Braven’s internal service engine: a function dedicated to removing barriers, codifying best practices, and fostering the conditions necessary for regions to operate with excellence. By codifying and amplifying effective practices across sites, you will enable Braven to scale impact nationally while remaining responsive to local needs. This role is on the Regional Success team and reports directly to the Senior Director, Regional Success. What You’ll Do Learning Strategy & Enablement (35%) • Engage leaders in bidirectional consultation: communicate your strategic vision for enablement while soliciting their input and recommendations, ensuring that learning plans are both aligned to Braven’s organizational goals and responsive to staff development needs., • Skillfully set strategy for projects or initiatives and lead projects or initiatives from end-to-end, overseeing the design, development, and execution of the comprehensive Learning and Design (L&D)experience for all regional roles., • Conduct initial and ongoing needs assessments and skills gap analyses to recommend targeted interventions., • Responsible for identifying improvements in and meaningfully influencing strategic direction for targeted implementation support for new regions during critical start-up and launch phases to ensure program fidelity and team readiness., • Create critical new processes and blended learning programs (workshops, eLearning, on-demand resources, simulations, assessments) for: 1) Annual all-regions Bootcamp, 2) Async fundamental courses, 3) End-to-end training arcs to support individual roles, 4) Regional Business Unit role alignment, job descriptions, and goal codification., • Maintain high-quality hiring and recruitment materials for regional roles to ensure consistent messaging and attract top talent. Maintain up-to-date staffing plans and role-specific playbooks that outline responsibilities, workflows, and best practices to guide regional team execution and support consistent program delivery., • Create ad hoc material as necessary to support New Sites / Regions, • Co-manage and maintain the Regional Success Resource Library in Confluence to ensure teams have access to timely, high-quality support content that interlocks with AI support bots., • Partner with subject matter experts across the organization to inform content creation, ensuring resources are timely, relevant, and sequenced for maximum impact., • Deliver accessible in-person and virtual training sessions that engage diverse audiences as needed., • Travel to regions with limited capacity to provide hands-on coaching and execution support as determined by business needs and priorities., • Solve complex problems independently and think through organizational impact, respond to emerging regional needs in real time, serving as a strategic thought partner and problem-solver., • Oversee the operational backbone of program delivery (LMS, Zoom, etc.) to ensure a seamless experience, while serving as the point person to troubleshoot any technical issues for participants., • Build cross-functional change management workflows and determine strategic cadences to publish updates that ensure all content remains a reliable source of truth over time., • Monitor and assess regional health across an assigned portfolio, focusing on key areas; lead the coordination of foundational interventions to proactively address risks and ensure program fidelity and performance outcomes., • Engage in a culture of curiosity and feedback gathering, surfacing challenges, and co-developing adaptive solutions with teammates and central partners., • Triage ongoing communications and support with the Regional Success team and other central teams regarding technology tools, data management/reporting, implementation challenges related to operations, etc., • Bachelor’s degree, • 5-7 years of progressive experience in learning and development, internal enablement management, organizational effectiveness, or a related field, • Demonstrated experience leading end-to-end learning and development initiatives using an LMS, including instructional design, curriculum development, and accessible program facilitation for diverse audiences, • 7+ years of experience in leading and managing learning and development teams, including strategy development, program design, and implementation., • Proven ability to develop and execute comprehensive learning and development strategies aligned with organizational goals and growth objectives., • Expertise in adult learning principles, instructional design methodologies (e.g., ADDIE, SAM), and various learning modalities (e.g., e-learning, blended learning, in-person workshops)., • Familiarity with learning technologies (LMS, Articulate Rise, Storyline, Skilljar, Captivate, video editing) and proficiency in other tools such as Google Suite, Confluence, Lattice, Slack, and Jira., • Advanced data fluency with a proven ability to analyze learning outcomes, measure program effectiveness, and leverage data to drive continuous improvement and demonstrate ROI of L&D initiatives., • Exceptional project management, communication, and interpersonal skills, with a track record of successfully collaborating with senior leadership and cross-functional teams to drive L&D initiatives., • Highly skilled at leading laterally across peer groups, teams, and occasionally external collaborators; demonstrated ability to drive peer alignment and collaboration; and skillfully leads cross-functional groups of varying levels of complexity and timelines., • Strong attention to detail and diligence, especially in documentation, onboarding, and resource management; and a track record of strong customer service and stakeholder engagement, including responsiveness, professionalism, and relationship-building., • Experience directly supporting externally-facing teams (e.g., educators, support professionals, sales, customer success, account management) and possesses a high level of specialized knowledge in a core function as well as cross-regional/cross-functional understanding., • Demonstrated commitment to building strong and welcoming cultures that help to develop others; exemplification of Braven’s core values; and experience that has informed your belief in Braven’s mission and has prepared you to work with or for Braven’s student Fellow population. Please know that no one ever meets 100% of the preferred qualifications. If much of this describes you, we encourage you to apply. Work Demands • Ability to work in person in either Chicago (IL), New York City (NYC) , or Newark (NJ), 3 days per week, • Authorized to work in the U.S. While the interview process may vary slightly, the general process will be: • Phone screen with a Talent Team member, • Performance Task, • Interview with Hiring Manager, • Panel Interview with Key Partners Compensation and Benefits Braven offers competitive base salaries based on the midpoint of the market among not-for-profit organizations of similar size, with opportunities for salary growth over time. We believe in compensating staff members fairly in relation to each other, their qualifications, and their impact on behalf of the organization, and take internal and external equity seriously. Given our commitment to equity, Braven does not negotiate salary offers; instead, each salary offer is determined carefully using external and internal benchmarking. New hires can expect a starting salary at the lower end of the range, as Braven compensates based on the requirements and scope of the role rather than years of experience or prior salary, allowing for growth with performance and maintaining internal equity. The salary ranges, by geographic market, for this role are set forth $83,600-$104,400 in Chicago, and $92,000-$114,900 in Newark and New York. This is a full-time, regular, exempt, and benefits eligible position where you will be working at 100% capacity. Braven also provides competitive, comprehensive benefits, recognition, and career development. While Braven reserves the right to change benefits at any time, current benefits include: • Unlimited vacation time in addition to org-wide holidays and week-long shutdowns in July and the end of the calendar year (this is a minimum of 19 days per year), • Braven supports your path to parenthood and beyond with $25,000 in lifetime Carrot benefits for fertility, family-building, and hormonal health, • Match of your 401K contribution up to 5% of your base annual salary, starting your first full month, • Coverage of 85% of health insurance premium for employee and dependents, • 12 weeks of paid parental leave, • A one-month paid sabbatical after 4 years on staff Please note that Braven is firm in its compensation philosophy; therefore, only candidates who believe that our total rewards package matches what they are looking for in their next opportunity are encouraged to apply. Location We gather in the office 3 days a week (Tuesday through Thursday) and work remotely 2 days a week (Monday and Friday). Therefore, this role requires teammates to live within commuting distance of one of our hubs: Chicago, New York City, or Newark. We believe in the magic, connection, and collaboration that happens when people work together face-to-face, and we believe in giving people the flexibility to focus, balance personal priorities, and save themselves two commutes per week. Braven is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor. We encourage talented individuals of all backgrounds to apply.

Job Description JOB TITLE: Teacher- Birth-Three STATUS: Full Time ORGANIZATION: Marillac St. Vincent Family Services FLSA STATUS: Non-Exempt HOURS/WEEK: 40 DEPARTMENT: Early Childhood Programs DIRECTLY SUPERVISES: None Mission Marillac St. Vincent Family Services strengthens, empowers, and gives voice to those in need – in the Vincentian spirit of service – through education and comprehensive programs to build vibrant communities in Chicago. Core Values Our employees commit themselves as individuals to live out the core values of integrity, excellence, creativity, advocacy, respect, and empowerment in our daily work, as we serve the needs of others. Integrity - Acting with transparency, humility, and honesty. Excellence - Providing quality care with compassion. Creativity - Being continuously resourceful and inventive. Advocacy - Supporting the cause of those who lack resources for a reasonable quality of life. Respect - Recognizing our own value and upholding the dignity and value of all people. Empowerment - Providing skills and resources to achieve full human development. Team Behaviors • Versatility – Understanding and appreciating different and opposing perspectives on an issue; adapting one’s approach as the requirements of the situation change; an eagerness for positive action; self-control; active listening., • A collaborative work model – Cooperatively working and sharing responsibility; contributing to the group effort; realizing a sense of commitment and ownership in the success of the organization’s goals., • Mutual accountability – Holds others accountable with their roles; provides and receives feedback and takes constructive action., • Client/customer advocate – Identifies opportunities to improve quality of services; presents oneself professionally. Background Marillac St. Vincent Family Services has been providing high quality social services to the communities of Chicago since 1914. We strengthen, empower, and give voice to those in need – in the Vincentian spirit of service – through education and comprehensive programs to build vibrant communities in Chicago. Our employees commit themselves as individuals to live out the core values of integrity, excellence, creativity, advocacy, respect, and empowerment in our daily work, as we serve the needs of others. In the Birth to Three Child Development Program, we provide high quality full day early learning experiences utilizing the Creative Curriculum for Infants, Toddlers and Twos, and Teaching Strategies Gold. We keep class sizes small, minimize transitions, and practice continuity of care and primary caregiving to reinforce stable relationships, which are an essential component for young children’s learning. Through these initiatives children stay with the same team of teachers as they grow, and each child is assigned to one caregiver who is principally responsible for that child. At the heart of our program is a commitment that respects the differing cultures, lifestyles, preferences, abilities, learning styles and needs of the infants, toddlers, and families we serve. Duties & Responsibilities Job Description Summary Under the guidance of Lead Teachers: Administration • In conjunction with Lead Teacher and assistant teacher , develop and maintain confidential education information for children., • In the absences of Lead Teacher, facilitate and document weekly team meetings., • In conjunction with Lead Teacher, monitor and ensure that daily attendance and meal participation reports are completed., • Accurately complete all required program documentation and submit in a timely manner to the Lead Teacher., • Ensure all confidential information is protected., • Work collaboratively with Asst. Director and Lead Teacher to assess strengths, challenges and develop goals annually., • Work collaboratively with Assistant Teacher to develop professional goals and review quarterly to make necessary adjustments., • Observe, assess, and document each child’s health, skills, behavior, growth, and development., • Provide opportunities for the children to develop positive self-images and experience success., • Ensure the development of individualized education for each child is documented., • Ensure the development and implementation of individualized educational activities is incorporated into lessons plan for each child., • Plan and implement developmentally appropriate classroom activities which will promote the social, emotional, physical, and cognitive development of each child., • In conjunction with Lead Teacher and Assistant teacher , develop lesson plans with goals, objectives activities, and outcomes for children that integrate health, nutrition, mental health, disabilities, and parent involvement into the plans., • Work with support staff to integrate assessment results into curriculum and lesson planning., • Demonstrate knowledge and understanding of Early Childhood Education., • Assume responsibility for the management of the classroom during the Lead Teacher’s absence., • In conjunction with Lead Teacher, maintain a classroom environment which includes positive guidance techniques that meets state and local licensing regulations, NAEYC performance standards and St. Vincent’s philosophy and curriculum., • Ensure that all children are always under appropriate supervision., • In conjunction with Lead Teacher, maintain an attractive, clean, safe, and engaging environment that encourages children’s independence and self-selection of activities., • Establish and create a secure environment that invites learning through exploration and discovery., • Ensure that all children are always under appropriate supervision., • Maintain and care for equipment and materials., • In coordination with Assistant Director, Lead Teacher, and Family Support:, • Schedule and ensure completion of at least two Parent Teacher conferences for each child., • In conjunction with Assistant Director and Lead Teacher, encourage parent participation in the program., • Develop effective partnerships with families., • Provide examples and ideas for educational activities for parent/child participation at home., • In conjunction with Lead Teacher, encourage family engagement, including participation in quarterly Family Engagement Events., • Attend all required meetings and trainings, including mentoring and coaching trainings. Experience/Education Education/Experience • Bachelor’s degree in Early Childhood Education (ECE) or Child Development (CD), IT Credential Level 4 and ECE credential level 4, • Member of Illinois Gateways, • Three (3) years prior teaching experience in relevant early childhood group setting, • Knowledge of Creative Curriculum and Teaching Strategies Gold, • Ability to establish a respectful and trustworthy relationship with toddlers, twos, and their families., • Ability to work respectfully and cooperatively with Teacher Assistants, including assisting them in increasing their professional knowledge and skills regarding developmentally appropriate practices for toddlers and two’s. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • While performing the duties of this job, the employee is regularly required to talk or hear., • Possess the ability to fulfill and any all office activities normally expected in an office setting, to include, but not limited to remaining seated for periods of time to perform computer entry, participating in filing activity, lifting, and carrying office supplies (paper reams, mail, etc.), • The employee must occasionally lift and/or move up to 20-25 pounds., • At times, may require more than 40 hours per week to perform the essential duties of the position. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Internal office space., • The noise level in the work environment is usually moderate.

Job Description We are seeking a proactive and client-focused Healthcare Client Success Analyst to join our team. This role is ideal for someone early in their career who wants to grow into a consultative, client-facing position in healthcare management. As a Client Success Analyst, you will: * Manage and strengthen client relationships. * Support account growth through consultative engagement. * Help clients identify opportunities for improved business performance. * Over time, develop skills to conduct process analysis, outsourcing/automation assessments, and ROI reporting—building toward a strategic advisory role. This is an opportunity for someone with a strong educational background in healthcare administration and some hands-on experience in a healthcare organization to build a career in client success, account management, and healthcare transformation. Key ResponsibilitiesClient Relationship & Consultative Engagement * Act as the primary point of contact for assigned healthcare provider clients. * Conduct regular check-ins to understand client goals, challenges, and opportunities. * Build consultative partnerships by caring about the client’s business and continuously identifying ways Neolytix can add measurable impact. Account Growth & Value Expansion * Identify opportunities to expand services, aligning Neolytix solutions to client needs. * Support cross-selling and upselling by highlighting how Neolytix services improve efficiency, revenue, or compliance. * Partner with internal teams to present tailored solutions that demonstrate tangible ROI. Revenue Cycle & Business Insights * Analyze revenue cycle data and performance trends to spot revenue leakage or workflow inefficiencies. * Assist in preparing client-facing reports and presentations showcasing key metrics, outcomes, and improvement opportunities. * Translate technical or financial insights into clear, actionable recommendations for clients. Aspirational Growth (Future Responsibilities) * As experience builds, take part in: * Process analysis & transformation assessments (outsourcing, automation, technology enablement). * ROI analysis reports to quantify the business impact of Neolytix services. * Consultative solution design, helping clients reimagine their workflows for higher efficiency and better outcomes. Collaboration & Delivery Support * Work closely with Delivery teams to ensure service quality and alignment with client expectations. * Identify process improvement opportunities within client workflows and collaborate internally to implement solutions. * Manage multiple client accounts simultaneously while maintaining attention to detail and responsiveness. Qualifications * Bachelor’s degree in Healthcare Administration, Business, or related field (required). * 1–2 years of experience in a healthcare organization, medical billing company, or revenue cycle setting (preferred, but internships or strong academic exposure also considered). * Familiarity with medical billing software (Epic, eClinicalWorks, AdvancedMD, Athena) or CRM tools is a plus. * Strong communication skills—able to simplify complex healthcare or financial concepts for clients. * Analytical mindset with the ability to interpret performance data. * Highly organized, proactive, and eager to learn and grow into a consultative role. Career Progression * Exceptional performance is directly tied to advancement. Employees who consistently meet key milestones are eligible for promotion to the Customer Success Manager role within 12 to 18 months, with a target base salary of $90,000 USD. * Benefits Highlight: Reimbursement for METRA or CTA Commuter Passes Powered by JazzHR TV8Nd8GpBd

Job Description Company Snapshot Winergy is a specialized testing and certification firm focused on the performance validation of clean rooms, compounding equipment, and laboratory containment environments. With technicians deployed nationwide and clients across nearly every state and multiple international locations, Winergy ensures critical environments meet the highest standards of safety, performance, and regulatory compliance. Position Overview The Director of Operations will lead the execution, quality, and delivery of Winergy’s environmental testing and certification services. This operational leader will build scalable systems, drive process discipline, enhance technician performance, and ensure consistent, high-quality service delivery across healthcare, life sciences, research, and industrial clients. The role is central to strengthening operational infrastructure and supporting the company’s continued growth. Location / Reporting • Company based in Fort Wayne, IN with offices in Chicago, Orlando, and Dallas. Preference for Chicago-based candidates; open to fully remote., • Reports to: President, • Manages: Field Technicians, Scheduling, Quality Assurance, and Logistics Teams Key Responsibilities • Oversee nationwide service operations for testing, certification, and validation projects, • Build and refine standardized operating procedures and quality frameworks across all service lines, • Manage scheduling, logistics, and resource deployment for multi-state technician teams, • Ensure adherence to ISO, NSF, USP <797>/<800>, ANSI/ASHRAE, CDC, and other applicable regulatory standards, • Track and optimize performance through KPIs related to quality, efficiency, customer satisfaction, and profitability, • Partner closely with sales, technical, and administrative teams to align operational capacity with client needs, • Lead technician onboarding, training, certification, and continuing development, • Oversee equipment calibration, maintenance schedules, and vendor relationships, • Drive continuous improvement initiatives to reduce operational friction and enhance consistency, • Build scalable documentation systems, internal communication channels, and reporting structures Qualifications & Skills • 7+ years of operations or service delivery experience in a technical or regulated industry (cleanroom certification, HVAC, laboratory services, pharmaceutical, etc.), • 3+ years of operations leadership experience, • Demonstrated success managing distributed technical teams, • Strong understanding of quality systems, safety protocols, and regulatory compliance, • Excellent process design, organizational, and problem‐solving capabilities, • Strong communication and cross‐functional collaboration skills, • Proficiency with scheduling, CRM, and workflow management platforms (e.g., ServiceTitan, Salesforce), • Willingness to travel as needed Preferred Qualifications • Technical or scientific background (engineering, industrial hygiene, microbiology, or related), • Experience in testing, balancing, or certification of controlled environments, • Lean Six Sigma, PMP, or similar credentials, • MBA or advanced management degree Compensation & Benefits • Competitive base salary with performance-based bonus, • Medical, dental, and retirement benefits, • Travel allowance and expense reimbursement, • Professional development and certification support, • Flexible or remote work options Why Join Winergy • Lead and mature a core operational function within a high‐growth, niche technical services sector, • Entrepreneurial, collaborative culture with meaningful ownership and influence, • Expanding demand across hospitals, universities, and research laboratories, • Work with a highly skilled, mission‐driven team committed to quality, safety, and innovation Company DescriptionWinergy is a growing service company specializing in the testing and certification of critical hospital and medical research safety equipment. Our work plays an essential role in maintaining safety standards across healthcare and research facilities. We're a small, dedicated team passionate about doing meaningful work with integrity and precision.Winergy is a growing service company specializing in the testing and certification of critical hospital and medical research safety equipment. Our work plays an essential role in maintaining safety standards across healthcare and research facilities. We're a small, dedicated team passionate about doing meaningful work with integrity and precision.

Job Description Disclaimer: Please be advised that the most accurate and up-to-date information about our open roles—including job descriptions, compensation, and benefits—can only be guaranteed on our official job board. For the latest listings and details, please visit: . JOIN US ON OUR MISSION TO BECOME THE #1 RETAIL TRADING PLATFORM IN THE WORLD Welcome to the dynamic world of NinjaTrader! As an industry-leading trading platform and futures broker, we're empowering traders to take control of their financial destiny. How do we do it? We provide cutting-edge products and services that enhance the trading journey. Whether a seasoned pro or just starting out, NinjaTrader equips traders with award-winning software and brokerage services to navigate the world's leading financial markets with confidence. Our growth story is nothing short of exhilarating. Since 2003, NinjaTrader has been dedicated to understanding and supporting traders on their journey toward trading triumph. Through those efforts, our user base has grown to over 2 million users and we have become the number one rated futures brokerage worldwide. But we're not stopping there. We're constantly evolving, pushing boundaries, and modernizing the futures industry. Our commitment to innovation means users will always have access to dynamic tools, real-time support, and a community of like-minded traders. So, why work at NinjaTrader? Here, you're not just part of a team; you're part of a movement. We empower employees to reach new heights in their careers by providing a dynamic culture focused on social connection, professional development, and employee recognition initiatives. Sounds too good to be true? Take it from our employees. Join us as we redefine what's possible in trading, advocate for our customers, and continue our journey toward becoming the world's top retail-focused trading platform in the world. What you'll do: NinjaTrader is modernizing the core of our high-throughput trading stack. We are seeking a Director of Engineering to own the end-to-end technical strategy and execution for our server-side trading platform—the matching engines, market-data services, risk controls, and order-routing pipelines that power millions of trades daily. You will lead multiple backend engineers, shape our cloud-native architecture, and ensure our systems remain low-latency, highly concurrent, and horizontally scalable as we grow. In this role you will: • Manage multiple engineering managers, fostering a high-performing organization and cultivating a culture of continuous improvement, quality, and reliability, • Attract, retain, and grow top-tier talent to build exceptional engineering teams that deliver delightful trading experiences, • Define and evolve the technical roadmap for the trading platform (matching, risk, market data, connectivity, clearing), • Work closely with the CTO and Chief Architect to shape and refine the overarching engineering strategy, • Partner with SRE to enforce "everything-as-code" infrastructure (Terraform) and progressive deployment pipelines (FluxCD), • Champion OpenTelemetry-first, vendor-agnostic observability that scales cost-effectively, • 15+ years of total software engineering experience, with 5+ years leading multiple backend or platform teams in a trading setup, • Proven track record building and operating low-latency, high-concurrency trading, market-data, or high-frequency messaging systems (equities, futures, FX, crypto, or similar), • Deep knowledge of performance-oriented programming on the JVM (Scala, Java, Kotlin) or C++/Rust/Go, plus comfort reviewing code in any modern language, • Mastery of event-driven, partitioned, and stateful services (e.g., Kafka/Pub-Sub, Aeron, Redis, in-memory caches), • Kubernetes/GKE experience and a strong automation-first mindset using CI/CD tools like Argo CD and GitHub Actions, • Demonstrated success implementing observability at scale using OpenTelemetry, Prometheus, Grafana, and log pipelines with cost-efficiency in mind, • Experience integrating with clearing firms, FIX gateways, and risk engines, • Familiarity with Scala, Akka/Pekko actor systems, and reactive-streams backpressure patterns The salary range for this role will be $200,000.00 - $250,000.00 USD. In addition, this position will also receive an annual target bonus of 15%. Bonus pay at NinjaTrader is based on individual performance (50%) as well as company/team performance (50%). Salary and bonus earnings are only two components of the total compensation package offered by NinjaTrader. NinjaTrader offers a 401K plan through ADP under which the company will match up to 3.5% of employee contributions. Annual paid time off allowance accrues at a rate of 18 days per year (some positions may qualify for more) plus seven paid holidays. Additional details on our total compensation package and benefits are listed below. Location: This role is based in Chicago, IL. *There may be remote flexibility for exceptional candidates in the following states: California, Colorado, Florida, Georgia, Illinois, Indiana, Minnesota, New York, North Carolina, Ohio, Oregon, South Carolina, Texas, Utah, Virginia, Washington, Washington D.C., Wisconsin, New Jersey, Pennsylvania.Hybrid: For Chicago-based employees, we follow a hybrid work schedule: In-office Tuesday through Thursday, with remote work on Mondays and Fridays. In addition to these weekly remote days, we offer: • 20 additional flex remote days annually, • 5 Company Wide Office-Optional weeks tied to major holidays Our Core Benefits Include: • Generous PTO, • 7 Paid Holidays Annually + 5 Conditional Holidays Annually, • 1 Service Day Annually, • 401k with 3.5% Company Match, • Paid Parental Bonding Leave, • Health, Vision, Dental Coverage

Job DescriptionSalary: $50,000 We take care of people, who take care of people! Ready to experience new career growth and the joy of helping others? Come join our team! SERVPRO offers the satisfaction of helping those who need it most, along with benefits such as: Premium compensation Career growth opportunities Best training available Company paid professional development Health benefits to include medical, dental, vision, ADD, LTD, STD Holidays and PTO 401k with company match Team environment with supportive management As part of one of the largest franchise systems in the country, SERVPRO of Wheaton/Glen Ellyn/Lisle is looking for a Project and Finance Coordinator to join our Chicago team. As a project and finance coordinator, you will provide support to Operation team members to ensure projects are completed within the company standards set in each of the Four Tenants of a Job File: Cycle Time, Documentation, Customer Service and Financials. Additionally, you will be expected to: Facilitate the timely collection of accounts receivables by working with external stakeholders and Project Director and Project Manager by managing the collections process. Collaborate with Operations through clear communication, active listening and conflict resolution to build a successful working relationship. Accurately capture and maximize full line-item bills based on properly scoped project by operations. Customer Satisfaction Provide outstanding customer service experience through communication from the first Quality Assurance call through the final collection of the project. Perform timely and effective Quality Assurance calls to stakeholders within 24-48 hours after project start date. Pursue customer satisfaction opportunities for 5-Star Google Reviews. Assist and support stakeholders throughout the payment and claims process, ensuring clarity on customer expectations and the flow of funds. Work with Operations to identify and immediately resolve stakeholder questions or concerns. Actively participate in daily Check-In Meetings and weekly Work in Progress Meetings. Attend project kick-off meetings and verify that job files contain proper documentation to ensure internal alignment on project parameters, stakeholder involvement, and customer expectations. Attend webinars as required to stay current on HQ bulletins and additional program/vendor requirements. Financial Assemble emergency services estimates to review and finalize with Project Director to fully capture scope of work. Ensure line-item bills are properly captured on invoices for direct vs indirect services including necessary taxes for royalty purposes. Generate invoices, perform customer billing and collections, meeting company cycle times and standards. Work with Project Directors and Project Manager to review and approve Work Orders, Purchase Orders and monitor job costs. Work with Insurance Stakeholders to navigate the disbursement of funds. Develop and monitor collection plans with Project Directors and Project Managers. Work with Project Accountants, Project Directors and Project Managers on forecasting collections. Manage and adhere to developed Accounts Receivable process to decrease invoice and collection cycle times. Arrange and track payment plans. Job File Documentation Ensure complete mitigation and construction job file documentation. Review and validate all daily field documentation, ensure program and client specific requirements have been secured. Monitor and adhere to updated program requirements. Proactively communicate program requirements to the Operations Manager and teams. Transfer required documentation between software programs, including but not limited to executed paperwork, photos and docusketch links. Close WorkCenter files to maintain a clean and accurate WIP dashboard. Secure necessary or missing documentation from stakeholders. Review internal and external project communication and reporting. Cycle Times Ensure project status accuracy in DASH. Monitor all Invoice Pending and Completed without Paperwork files to ensure timely invoicing and remove any barriers delaying the invoice process. Perform timely and accurate uploads, to ensure company compliance to program requirements. Additional Duties and Responsibilities Execute job file uploads based on documentation provided. Complete timely estimates to ensure invoicing cycle times are met. Maintain company database Attend company meetings Perform general office duties, such as drafting correspondence, filing and creating reports as needed Assist with daily housekeeping of the office Assist with Large Loss as needed Decision Rights and Authority Execute job file uploads based on documentation provided Complete timely estimates to ensure invoicing cycle times are met Prepare and submit invoice and final billing documentation to stakeholders Working Relationships and Scope Maintain timely communication and flow of information with field operations and other departments. Daily collaboration with Operations Manager to monitor and resolve mitigation and construction documentation or final product deficiencies. Facilitate collaborative relationships among internal teams and departments. Coordinate with Project Director and customer for timely collection of project payment. Physical Demands The physical demands described below are representative of those that are required to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle or feel, and to reach with hands and arms. The ability to speak and hear, in person and via telephone and other remote means, is required, as is near visual acuity. The employee is frequently required to stand and walk. The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds.

Job DescriptionAbout Schedule EngineDo you want to reinvent a trillion-dollar industry? Schedule Engine is a radically better home services platform combining world-class technology and next generation service solutions. We are reshaping the experience for both consumers and businesses in the trillion-dollar home services industry. Being radically better requires new end-to-end solutions for both consumers and technicians. Schedule Engine has experienced exponential growth because of our commitment to evolve the industry, our determination to be a positive force, and our passion for groundbreaking technology. Joining Schedule Engine now is a once in a lifetime career opportunity for anyone passionate about making a difference and making history in consumer technology. Note: All Schedule Engine offices are currently closed due to the coronavirus pandemic. As of Jan 2021, we plan to reopen offices in early Q3 and will expect most employees to work onsite at least 3-4 days per week. About the JobSchedule Engine is looking to hire Technical Support Specialists who pride themselves on providing world-class client experiences. As a technical support specialist, you love being the front-line contact and #1 support for our clients. You are able to quarterback supporting our clients from your first interaction through to completion with style and grace. You are the client’s friend, mentor, liaison, information provider, and overall right-hand throughout their relationship with Schedule Engine. While this role will primarily maintain normal office hours, given the on-call nature of support, we expect employees to be flexible and open to address issues outside of normal office hours. Key Responsibilities • Support clients throughout their lifecycle with Schedule Engine., • Manage a rotating roster of concurrent client relationships, each at a different stage of development and subscribed to different product bundles., • Work with production computer servers and workstations., • Document and maintain client records, particularly with regards to support requests., • Understand client use cases and provide expertise on how Schedule Engine can be leveraged to meet and exceed their goals., • Assess the need for software feature enhancements and document as needed; partner with product and development teams as the voice of the customer., • Document development tasks/bugs and share requirements and for the development/product team., • Participate in daily agile standup meetings, sharing status of client implementations as they pertain to development team workload.About You, • Strong verbal and written communication skills., • Exceptional presentation and facilitation skills., • High level of attention to detail and process minded., • Ability to be assertive, proactive and self-motivated., • Creative problem-solving skills., • Experience in a Support / Implementation / Account management role at an enterprise software or SaaS software company; alternatively, experience working for contractor home services, such as HVAC, Electrical or Plumbing trades in managerial or supervisory role., • Expertise with databases, networks, and operating systems., • Fundamental business knowledge that helps you better understand our clients’ needs and our business priorities. Specific Requirements, • Technical skills/experience: Microsoft SQL Server, Windows Server operating systems, Networking, VPN, & firewall configuration, Remote connection technologies (RDC, RDP, LogMeIn, etc), Javascript & HTML, • Proven customer support, client service, or direct client-facing experience and skill., • Hungry to be part of something new, innovative and industry-changing - understanding the work and focus that requires., • Strong contact handling skills across phone, live chat, and email is essential, including active listening, grammar, spelling, and typing speed., • Familiarity with CRM systems and practices., • Customer-oriented, with an ability to adapt and respond to different personalities., • Excellent communication and presentation skills. Ability to multitask, prioritize and manage time effectively., • Completed 2+ years of college or university (BA preferred).

Job Description Founded by former Workday clients, we value partnership and engagement as a cornerstone of our business. With years of functional and technical experience in all phases of Workday's deployment life cycle, we can determine the most efficient integration designs and rapid deployment strategies. We develop maintainable solutions and provide support for integration testing and updates for new Workday releases. As a Workday Certified Financials Consultant, you will be responsible for ensuring the successful implementation of the Workday solution with a focus on Contract to Cash (C2C) and Grants Management. You will foster the development of other consultants by sharing expertise. You may support proposal preparations, deliver demonstrations to clients, and speak at conferences. This remote role can be located anywhere within the U.S. or Canada to perform the required responsibilities. KEY FUNCTIONAL EXPECTATIONS • Provide expertise in the Workday Financials product suite., • Lead Workday Contracts to Cash implementations from design through deployment, with specific focus on Grant Management implementation., • Lead the following as a member of a deployment team or assist others to successfully: gather and document client business requirements, design and configure the Workday solution, demonstrate configurations through the development of prototype systems, assist in testing the Workday solution, and complete knowledge transfer to clients., • Work with client/data conversion team to help convert legacy data into Workday securely., • Lead discovery and FDM sessions with clients new to Workday, providing guidance and best practice suggestions to ensure proper setup of Chart of Accounts and organizational structure within Workday., • Ensure functional solutions are compatible with downstream data extraction and translation. Assist or advise integrators in configuring functional BPs or objects for which integrations share dependencies. Provide relevant test scenario examples and demonstrate functional test case entry for robust integration testing., • Facilitate clients' intellectual and practical adoption of Workday best practices., • Embody Intecrowd and Workday's high client satisfaction status., • Innovate and suggest new approaches and tools to deploy Workday efficiently and effectively, • Provide insightful status reports to project managers that highlight risks to project health and improvements in client adoption, • Foster a culture of proactive communication, escalation, and responsiveness., • Collaborate and communicate effectively and synergistically on team-based projects., • Contribute to and mold a culture of continuous education amongst your colleagues, mentees, and managers. Mentor, train, and develop new and experienced consultants. Instruct peers and team members on product knowledge/best practice., • Resolve complex tasks/requirements when other team members need support., • Demonstrate computational thinking. Identify problem components, analyze patterns, remove inefficient configurations or processes, and construct algorithmic solutions scalable to ongoing client needs., • Hold current Workday Certifications for Contract to Cash & Grants Management., • 4+ years implementing Grants Management solutions in Workday., • CPA and or advanced Accounting degree or equivalent work experience., • Previous consulting experience with a consulting/software company., • Previous experience deploying Workday, SAP, Oracle, PeopleSoft, ADP or similar applications., • Demonstrated project management experience., • Passion for providing exceptional customer service., • Ability to effectively manage against timelines and goals., • Excellent verbal and written communication skills., • Business analysis and requirements gathering abilities., • Ability to learn technology quickly through instruction and self-training., • Experience deploying multiple Financial projects simultaneously is a plus., • Expected travel is +/-30% depending on project(s). Employer's Rights: Intecrowd has the right to revise this job description at any time. This job description is not a contract for employment. This job description does not list all the duties of the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this job description. Equal Opportunity Statement: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a Vietnam or disabled veteran. Applications for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Intecrowd.

Job Description Our Assistant Manager (ACSM) is responsible for leading our front of house team on creating an exceptional guest experience and ensuring all EWC Growth core values are consistently applied. As a member of the center leadership team, you will partner with the Center Sales Director to drive KPI's + sales through guest acquisition, retention, retail product sales, and team development. This is a full time, hourly position. Responsibilities: • Helps with personnel management, which includes training, scheduling, and coaching associates, • Schedules shifts and helps facilitate weekly or monthly Strut or one on one meetings, • Reviews daily employee timesheets and submits for payroll processing, • Monitors, evaluates, and helps maximize customer service delivery and customer satisfaction, • Administer check-ins and check-outs as required., • Process guest payments, refunds, and appointment requests as required., • Organize the Reservation Book based on Guest requests and Associate availability, • Responsible for educating all guests on benefits and savings of Wax Passes and consistency with waxing which will result in package sales., • Helps develop and implement the store marketing program, • Assists with inventory (retail and COGS) and reviews all inventory counts on a weekly and monthly basis., • Helps oversee Center maintenance, including cleanliness, safety, and organization, • Onboards and trains all new Guest Service Associates, • Co-Leads Strut sessions with Center Manager, • Responsible for weekly bank deposits and reconciliation of cash received, • Ensure all areas of the Center, including storage room and desk are neat, clean and organized, • 2+ years of management experience, preferably in a retail environment; Key Holders strongly encouraged to apply, • Knowledge of POS systems, • Knowledge of Computerized Scheduling Systems, • Excellent interpersonal and communication skills including written communication, • Strong organizational skills with the ability to work in a fast-paced environment, • Ability to operate machinery such as a copy or fax machine, • Prolonged periods of sitting at a desk and working on a computer., • Compensation: $19-$22 per hour (determined based on experience) + monthly commission based adjusted sales, • Medical, Dental, and Vision insurance, • 401k plan, • Life Insurance policy, • Paid parental leave, • Complimentary waxing services at any of our centers! EWC Growth participates in E-Verify. All offers of employment are contingent upon the successful completion of the E-Verify process.

Job Description Founded in 2003, Kanner & Pintaluga is a NLJ500 and Mid-Market Pro 50 law firm that has recovered over $1 billion for property damage and personal injury clients nationwide. With nearly 100 lawyers and more than 30 offices throughout the Central and Southeastern United States, our primary goal is to achieve the most favorable outcome for our clients, who have the absolute right to receive the maximum compensation for their damages. Position Summary: The Legal Assistant is an essential contact point between the Firm and any subsequent attorneys or insurance companies. Primarily, Legal Assistants work directly with our attorneys to assist them with ongoing cases and prepare them for trial if needed. In addition, they conduct fact-finding projects and are responsible for maintaining all case files. Essential Job Functions: • Perform secretarial, clerical, and data entry duties., • Document management using Microsoft Outlook, Word, Excel, and Adobe., • E-file legal documents in Ilinois’ E-Portal System., • Maintain attorney’s calendar., • Schedule depositions, pre-depositions, meetings, mediations, and hearings., • Assist attorneys in preparing for depositions, hearings, trials, and conferences., • Draft legal court documents, such as pleadings, motions, affidavits, and subpoenas., • Send out correspondence to parties/non-parties via email, regular mail, or certified mail., • Communicate with clients., • Set up Court calls or Zoom for hearings., • Full-time, 8:00 am to 5:00 pm, M-F., • Strong customer service skills., • Bi-lingual (English/Spanish) preferred., • 2+ years of legal assistant experience., • General litigation experience., • Comfortable speaking with clients and staff/attorneys from other law firms., • Strong customer service skills., • Experience with case management software., • Experience e-filing in both state and federal courts., • Proficient with Microsoft Office programs (Word, Excel, and Outlook)., • Ability to manage a heavy workload in a fast-paced environment., • Ability to communicate with clients and co-workers effectively and efficiently. The Firm offers a competitive benefits package for our full-time employees and their families. Here is a summary of our benefits (the list is not all-inclusive): • Competitive Wage, • Paid Time Off, Holiday, Bereavement, and Sick Time, • 401K Retirement Savings Plan with Firm match, • Group Medical/Dental/Vision Plans, • Employer-Covered Supplemental Benefits, • Voluntary Supplemental Benefits Kanner & Pintaluga is an Equal Opportunity Employer. Kanner & Pintaluga retains the right to change, assign, or reassign duties and responsibilities to this position at any time — in its sole discretion. Employment is at will. E-Verify This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.

Job Description The Center for Research Libraries (CRL) seeks an Accounting Supervisor to support the organization’s accounting and finance team. As the accounting Supervisor you will supervise the day-to-day accounting operations as they relate to reconciliations, invoices, deposits, allocations, preparations with financial statements, support the annual financial audit, and act as a backup for processing payroll. As part of our finance and accounting team, you will provide training for staff on CRL accounting processes and collaborate with the team on special projects. The Accounting Supervisor will report directly to the Senior Director of Finance and Administration and work closely with our outside financial consultants. About CRL: Based in Chicago, Illinois, CRL is an international consortium of university, college, and independent research libraries which holds and lends over five million newspapers, journals, books, pamphlets, dissertations, archives, and government publications that support original research and teaching. CRL commits to the cultivation of open and equitable access to knowledge on a global level, and works against historic, systemic inequities by: advancing open knowledge policy, infrastructure, and analytics; engaging in collections work grounded in anti-racist and post-custodial frameworks that support communities historically under-engaged by the organization; supporting collections as data development that enables expanded forms of engagement with the scholarly record; and by committing to the responsible operationalization of technology. Learn more about us and our work here. Responsibilities: Accounts receivable: * Create and distribute all invoices for membership and subscriptions using Financial Edge accounting system * Calculate, prepare and distribute membership and Area Materials and Global Resources Program cost share billings and communicate with member institutions regarding invoicing and cost share calculations * Support accounting assistant by reviewing and reconciling mailed check deposits, electronic deposits ensuring that all payments are accurate and entered into the Financial Edge accounting system and Consortia Manager System * Lead collection processes by initiating contact with member institutions and coordinating payment of outstanding invoices via email, phone or fax * Provide accounts receivable open item reports, AR aging reports, and general ledger reporting * Maintain customer and accounts receivable digital filing system Accounts payable: * Complete vendor forms sent to the accounting department and provide accounting specific documents such as W-9 or banking info * Enter vendor invoices into accounting system and issue payments to vendors based on management approval * Enter credit card charges to general ledger * Work with managers to ensure purchases and expenses are coded to appropriate general ledger accounts and departments * Process all credit card payments on Virtual Terminal website * Maintain vendor and accounts payable digital filing system Payroll: * Act as backup to Payroll Manager to process bi-weekly payroll through automated payroll system Other Accounting Duties: * Reconcile bank, credit card and investment accounts by identifying errors in posting or omissions * Assist with maintaining monthly schedules for accounts receivable, salary, vacation accruals, deferred membership, 403(b) defined contributions * Assist with yearly financial audit to retrieve reports, schedules and help with coordinating testing requests related to accounts receivable, accounts payable and other areas of the general ledger as needed * Post investment income and BMO payments as they appear retrospectively on bank statements * Support the accounting and finance team with special projects Education and experience: A Bachelor’s degree or equivalent in accounting, finance or related field and a minimum of five years of experience, or the equivalent combination of training, education and experience are required. Strong candidates will also possess: * Strong communication and customer service skills * Strong organization and time management skills * Working knowledge of federal and state payroll and tax requirements * Experience using automated payroll system to process payroll * Value for collaboration, process improvement and new ideas Compensation and benefits: This is a full-time, permanent position with an expected starting salary of $70,000-$80,000. CRL offers competitive benefits including health, dental, life and disability insurance, and flexible PTO including vacation, sick, personal time, 2 floating holidays and 12 paid holidays per year. In addition, CRL offers generous retirement benefits with a monthly 10% contribution after a year of employment (immediately vested). Employees will receive funding for professional development activities. Application process: To be considered for this position, please submit a resume. Applications will be received until the position is filled. Expertise in each requirement listed above is not expected — instead, we encourage applications from those who demonstrate a mix of expertise in some areas, and commitment to learning and experimentation in others. Skills and relevant experience outlined in your application may be paid or unpaid, and can include internships, volunteer work, and practicums. We understand that experience, education and learning, and creativity take many forms, and expect that qualified applicants may bring additional skills to this position that we’ve not considered or listed here. If this role interests you, we encourage you to apply! Diversity, Inclusion, and Equity The Center for Research Libraries (CRL) is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. CRL is committed to actively promoting the values of diversity, equity, and inclusion as key components for serving our members and advancing our global mission. As such, CRL enthusiastically embraces empathy, courage, self-reflection and respect of a multi-cultural, diverse, and inclusive workplace, and those who strive to incorporate those values in their work and interact. CRL complies with all applicable federal, state and local laws regarding recruitment, hiring and employment and is dedicated to providing employees with a work environment free of discrimination and harassment. All employment decisions at CRL are based on organization needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. CRL will not tolerate discrimination or harassment based on any of these characteristics.

Job Description MICRO CENTER is the nation’s leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staff in the business. Passion, Energy & Commitment describe life at Micro Center. We are passionate about customer service and developing long-term customer relationships. We are looking for those who are committed to these same values. We are currently seeking a self-motivated, results-oriented ASSISTANT STORE MANAGER - COMPUTER SERVICES. It is Micro Center’s core promise to take care of our associates and customers which has led to our success over the last 40+ years! Salary range of $60,000 - $80,000.00 + Bonus Click here to view our job video MAJOR RESPONSIBILITIES: • Maintain orderly operation and safety of all areas of responsibility; ensure that service policies and procedures are being properly carried out at the store level, • Consistently achieve customer satisfaction, sales, productivity, payroll and expense goals of the service repair shop, • Maintain fiscal and operational controls including planning and managing departmental budget (Service Department P&L), • Through Service Department leadership, ensure all customer and/or computer issues are resolved in a timely manner and in alignment with company policy, • Ensure customers are served promptly and courteously and that customer satisfaction standards are met, • Work effectively through associates to achieve desired results regarding customer satisfaction, sales, productivity and technical solutions, • Ensure associates maintain appropriate technical certifications (CompTIA A+ and Apple Certification) to enable proper service of products, • Participate in and lead open and close procedures, to include freight flow and merchandise processing as well as tracking of company assets through inventory control, • Serve as manager-in-charge during absence of General Manager or other store managers, • Ensure the execution of ad set and visual merchandising standards, • Manage staffing, orientation and training to ensure competent and certified associates are hired, trained and scheduled to properly service our customers, • Develop and coach associates in the areas of customer satisfaction, product knowledge, solution selling and standard operating procedures; ensure goals and results are communicated, • Ensure human resource issues are handled in accordance with guidelines; partner with Regional HR Manager and Store Manager when needed, • A college degree is preferred, • Two or more years of experience with a major big box retailer in a high-volume, 30,000+ square-foot store, preferably in a productivity-based computer or technology service and repair environment, • Previous experience in all aspects of retail management: driving sales, merchandising, operations, freight flow and technical customer service, • Experience in human resources functions and capable of hiring, retaining and coaching qualified employees, • Ability to execute corporate initiatives and analyze the competition, • Physical requirements: lift up to 50 lbs., stand for prolonged periods of time, • Shifts include hours after and after the store is open to the public and may also include mornings, nights, weekends and holidays, • Medical, Dental and Vision Benefits Coverage for Regular Full-Time Associates, • Employee Discount that includes a Friends & Family Discount Program, • Tuition Reimbursement & Education Discounts, • Paid Time Off for Regular Associates, • 401K Plan with company match, • Esteemed Vendor & Company Job Training At Micro Center, we empower our employees to set their sights high and blaze their own trails. This is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit and unwavering commitment to the customer can take you and your career to new places. Micro Center is an Equal Opportunity Employer.

Job Description AKIRA Accounting Manager In 2002, AKIRA opened the doors to its first women's clothing boutique in Chicago. Since then, the company has extended its reach to 35+ stores across the United States, as well as a thriving eCommerce business (shopAKIRA.com.) AKIRA is extremely well-poised for sustained growth as we continue to build a nationally recognized brand. AKIRA's culture has one very large, distinct difference from other high fashion competitors: Other-Worldly Customer Service and Fanatical, Obsessive Attention to the consumer's needs and desires. The core principle for all employees at AKIRA is to Act and Think Like an Owner, and this belief can be reflected across all areas of the company. The Position: Accounting Manager Location: Chicago, IL- Full-time Onsite Position Summary: The AKIRA Accounting Manager plays a key leadership role in overseeing daily accounting operations and ensuring accuracy, transparency, and compliance across all financial activities. This role will manage a growing team while developing and improving processes that align with company standards, U.S. GAAP, and regulatory requirements. You'll be hands-on in preparing and analyzing financial reports, maintaining ledgers, managing audits, and driving continuous improvement within the accounting function - all while embodying the high-energy AKIRA spirit. Essential Functions * Manage all accounting functions and develop, maintain, and improve accounting and financial procedures in compliance with internal policies, U.S. GAAP, and applicable regulations. * Supervise and mentor a small accounting team, fostering growth and building a high-performing department aligned with company expansion. * Ensure timely and accurate monthly and annual closing processes, including the preparation of U.S. GAAP-compliant financial statements. * Maintain the general ledger and oversee preparation and analysis of monthly financial statements. * Keep audit-ready books with consistent daily, weekly, and monthly reconciliations. * Perform monthly close activities, including journal entries, accrual analysis, and account reconciliations. * Maintain fixed asset schedules and reporting. * Manage cash flow and prepare cash forecasts. * Participate in annual budgeting and prepare periodic financial forecasts (Income Statement, Balance Sheet, and Cash Flow). * Analyze financial statements to identify trends, variances, and opportunities for improvement. * Prepare management presentations, financial analyses, and special projects as assigned. * Serve as an advisor to team members and other departments in developing and tracking KPIs. * Oversee compliance and reporting for local, state, and federal tax filings, including sales/use and payroll taxes across 15+ states. Qualifications * Bachelor's degree in Accounting required. * Minimum 4+ years of accounting experience. * Intermediate to advanced Excel skills. * CPA designation or interest in pursuing CPA strongly preferred. * Experience with QuickBooks or similar accounting software. Ideal Candidate * Exceptional attention to detail and accuracy. * Highly organized and proactive with a strong desire to learn and grow. * Positive attitude with strong interpersonal and relationship-building skills. * Excellent verbal and written communication abilities. Diversity & Inclusion: At AKIRA we believe that treating everyone in a first-class manner is essential to fostering an inclusive environment that reflects our values and our community. This is deeply rooted in our company's principles, culture, and fashion. We continuously strive to cultivate a company where employees feel a sense of belonging and contribute to a culture that values differences, ideas, and experiences. Our unique workforce is directly linked to our success and makes us stronger collectively. Benefits and Perks: AKIRA offers competitive benefits for full-time employees, including Medical, Dental, Vision, Pet Insurance, Life, LTD, FSA/HSA/Dependent Care FSA, Flex Transit (CTA), 401(k), and a generous employee discount. We're committed to internal growth, providing meaningful development and career advancement opportunities. At AKIRA, we are committed to fair and transparent compensation practices. The starting pay for this position is $110,000 - $135,000 annually, with additional bonus eligibility. Final compensation may be adjusted based on experience, qualifications, and other job-related factors. Additional compensation and benefits may also apply and will be discussed during the hiring process.

Job Description A sales supervisor is responsible for ensuring a high level of customer satisfaction through excellent sales performance. Leading by example, the sale supervisor plays an important role in driving the stores’s business effecting company values and service standards. Essential Job Responsibilities: • Provide a professional and excellent level of customer service with existing and new customers., • Generate sales by identifying appropriate business targets. Build new customer base to maximize sales. Retain existing customers by providing by developing trust and strong client relationships., • Demonstrate clientele skills through customer outreach and ward-robing skills., • Lead, direct and motivate the sales team in order to achieve the overall corporate sales objectives., • Delegate functions and tasks to team associates., • Implement the sales strategy plan., • Execute floor leadership—own the sales floor with the Store Manager; greet all customers in a professional, friendly, and timely manner, including answering phones and directing customer inquiries., • Coach and train retail sales staff on best sales practices., • Identify current and future trends that appeal to the consumer., • Ensure that the fitting rooms are ready for customers by promptly clearing our merchandise and returning it to the proper area of the selling floor., • Ensure merchandise is clean and ready to be displayed., • Develop product knowledge by completing e-learning modules and training with the SM or ASM in order to communicate it to the customer., • Adhere to loss prevention and inventory control and compliance procedures., • Ensure promotions are accurate and merchandised to company standards., • Monitor local competitors., • Handle customer questions, complaints, and issues., • Support and reinforce positive employee relations through leading and developing a quality store team, and communicate and partner with the Store/Assistant Manager on coaching and conflict resolution., • Perform all other duties as assigned and required., • A minimum of 2 years sales experience in retail., • Strong selling skills with an emphasis on client development., • Excellent communication skills required., • Entrepreneurial mindset with the ability to react to business trends and identify areas of opportunity., • Good leadership and motivational skills as to effectively lead a team., • Sporting Spirit - must possess a competitive edge and drive to meet goals., • Innovative thinker that will drive our brand forward. Core Values and Traits: Accountable: • Providing answers to questions, • Propose solutions, • Integrating our role as a global economic player Collaborative: • Succeeding together, • Working together, • Sharing information, • Trusting each other Caring: • Respecting our people, • Caring for customers, • Different points of view, • Diversity, • Concerned by others Audacious: • Taking risks, • Being creative & innovative, • Following the less taken path, • Creating value This job description is not intended to be exhaustive. They can be changed orally or in writing at any time by the discretion of management. We as Lacoste associates must always ensure that all functions of our position are represented with our core values being: Accountable, Collaborative, Caring and Audacious.

Job Description About the Brand Monica Zwirner and Lucy Wallace Eustice founded MZ Wallace in Soho, New York, with a simple goal — design that does more, so you can do more. "We started MZ Wallace after searching for, and not finding, something that seemed so obvious and necessary -a bag that would allow for every aspect of our busy lives, that we could use all day, every day, all year round." - Lucy Wallace Eustice, cofounder and codesigner "There were a lot of bags in the marketplace, but there wasn't one that worked for people like us, people who traveled and worked and had small children. We needed bags that could go from day to night, from the office to evening plans or errands. That need was our inspiration and still is today." - Monica Zwirner, cofounder and codesigner. About the Role We are seeking a passionate and driven Sales Supervisor for our boutique on Damen Ave. As a key leader in our team, you will play a pivotal role in managing day-to-day store operations, driving sales, and cultivating exceptional customer relationships. Your leadership will inspire your team to create memorable and elevated in-store experiences, reflecting the prestige and excellence of the brand. As a Sales Supervisor, you will work closely with the Store Leader/General Manager to implement strategic initiatives designed to boost team performance, increase revenue, and uphold exceptional guest service standards. In this leadership role, you will not only guide and motivate your team but also oversee key operational functions such as inventory management, visual merchandising, and shipment processing, ensuring the smooth and efficient running of the store. With a one-team mindset, you will also contribute to market and brand initiatives such as promotional events, activations, and store openings. You’ll leverage technology and systems such as Shopify, Endear, and Slack to optimize store operations. As a hands-on leader, you will manage both the customer experience and support your team’s growth, all while operating independently and effectively under pressure. Position Qualifications • Must be 18 years of age or older., • Demonstrated leadership skills with the ability to inspire, guide, and collaborate effectively with teams to achieve both individual and organizational goals., • Foundational experience in retail or customer-focused roles, with a proven track record of delivering exceptional guest experiences; experience in related categories is highly desirable., • Flexibility to accommodate dynamic business needs, including availability for days, nights, weekends, and holidays. Interpersonal skills • People Leadership: effectively guides and motivates others through coaching and mentoring, assists with training and building a bench of future leaders., • Customer-Centric & Hospitality-Driven: seeks to create genuine and authentic connections, anticipates needs and possesses exceptional selling skills., • Adaptable & Entrepreneurial: Thrives in a dynamic, matrixed environment by staying nimble, maintaining a growth mindset, identifying root causes, and creatively solving challenges., • Collaborative Team Player: Actively seeks and offers feedback, excels at building relationships, and thrives when working closely with teams., • Exceptional Communicator: Possesses strong communication skills to clearly convey information, provide constructive feedback, and foster positive relationships with team members and clients., • Professional & Reliable: Consistently punctual and dependable, adept at handling client inquiries, complaints, and requests with empathy and professionalism., • Brand Champion & Product Expert: Demonstrates deep product knowledge and delivers accurate, valuable insights to enhance the client experience., • Sales-driven performance with a focus on achieving and exceeding both personal and team sales goals by optimizing key metrics such as Conversion Rates, Units Per Transaction (UPT), and Average Order Value (AOV). Consistently delivers results through proactive client engagement, strategic selling techniques, and an unwavering commitment to excellence, • Excel in customer retention by delivering personalized experiences, leveraging effective networking, and maintaining exceptional Net Promoter Scores (NPS), secret shopper results, and fostering lasting relationships. The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country proudly partnering with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET and many others. To hear more about our platform directly from our CEO, click here! LEAP Perks • Bonus eligible, • Medical, Dental & Vision benefits (must average 32+ hours a week), • AllOne Health - Employee Assistance Programs, • 401K, • Accrued PTO:, • Full-time hourly employees can accrue up to two weeks (80 hours) of paid time off annually, excluding restricted dates during busy retail seasons, with manager approval., • Part-Time hourly employees can accrue based on local laws Powered by JazzHR BZ6zZCK7Jq

Job DescriptionWith over 57 stores and the largest avocational cooking program in the US, Sur La Table offers an unsurpassed selection of exclusive and premium-quality goods for the kitchen and table – and the culinary expertise and inspiration to go along with it. Whether the job entails interacting with our customers, driving digital growth, or providing vital behind-the-scenes support, we’re all here for the same reason – to roll up our sleeves and create happiness through cooking and sharing good food. The Seasonal Chef Instructor, Pastry contributes to the success of a Sur La Table store by inspiring customers on all points of their culinary journey. The Chef Instructor blends culinary talent and teaching skills to support the Resident Chef in driving business results. The Chef Instructor reports to the Resident Chef.Job Duties and Responsibilities • Models and directs employees to ensure customer service standards are met., • Delivers an exceptional cooking class experience at every class using recipes and game plans provided., • Stays informed by maintaining product knowledge, accesses available training and seeks out additional resources when necessary., • Ensures high standards of sanitation and cleanliness are maintained throughout the experience. Keeps work area and guest areas clean and organized., • Ensures all food items are cooked and served at the correct temperature and under sanitary conditions., • Works as a part of a high-performing team to achieve store’s sales plan. Strives to achieve individual and/or class sales goals., • Models and ensures all Sur La Table policies and standard operating procedures (SOPs) are communicated effectively to employees, maintained and consistently followed., • Provides coaching in the moment and performance feedback to Kitchen Assistants and communicates performance issues directly to the Resident Chef., • Seeks opportunities to increase cooking class and retail sales., • Records time worked, accurately and according to SLT policy., • Anticipates and solves problems by taking decisive action, follows up with Resident Chef., • Demonstrates exceptional verbal and written communication skills with employees, customers, field management and corporate office., • May handle, serve, and pour liquor, wine and beer and/or mix ingredients, such as liquor, soda, water and etc. in order to prepare cocktails and other drinks., • Additional responsibilities as assigned by Resident Chef.Essential Functions, • Ability to communicate verbally and work cooperatively with employees and customers., • Ability to remain in a stationary position for up to 3 hours at a time., • Ability to move about the work place coaching and directing employees and/or class participants or while selling to customers., • Ability to distinguish, with a degree of accuracy, differences or similarities in intensity or quality of flavors or odors, or recognizing particular flavors or odors using tongue or nose., • Ability to grab, reach, push, pull, bend, stoop, kneel and crouch in order to demonstrate, retrieve and/or replenish merchandise and/or cooking equipment., • Ability to use hands to seize, hold, grasp, turn, or otherwise in order to chop, whisk, slice, stir, juice and/or demonstrate other techniques., • Ability to work a varied schedule in order to teach classes at different times of the day, week and year., • Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse in order to accomplish work., • Regular and predictable attendance., • Ability to lift and/or move merchandise and/or kitchen equipment weighing up to 35 lbs., • Environmental conditions: working with an open flame and/or other heating units, and exposure to variation in kitchen temperature.Experience and Required Qualifications, • 1-2 Years kitchen operations experience., • Culinary degree in Pastry or equivalent experience considered in lieu of degree., • Demonstrated successful teaching and training experience., • Valid Food Handlers and/or Food Managers Certification., • Must be at least 21 years old., • Familiarity with MS Office Suite (Word, Excel, Outlook)., • Proven ability to drive sales and motivate teams., • Proven communication skills.Sur La Table Core Competencies for Everyone:, • Focus on the Customer: You inspire and delight your customers., • Be Genuine: Your communication style is respectful, effective and sincere., • Make the Right Call: You effectively blend knowledge, experience, wisdom & decisive action., • Take Ownership: You are committed, responsible and provide solutions., • Achieve Results: You meet and exceed goals and expectations.Pay Range & Benefits, • $19.00 - $21.43 per hour, • Employee Discount

Job DescriptionKinema Fitness is a premium full -service fitness center management company that provides onsite wellness solutions to corporate facilities across the country who specializes in premier, Class A office buildings, with a passion for creating incredible experiences, holistic wellness programs, leveraging state-of-the-art technology, and driving results through performance. Kinema Fitness prides themselves on creating an incredible atmosphere for our members that is built on the highest levels of customer satisfaction, member engagement, program innovation, and performance. Kinema Fitness is seeking a full-time Account Manager to help oversee locations & managers across the country. The is a unique role as the perfect candidate will be able to travel for new site development, pitches, and training staff. They will also help with facilities for day to day operations, marketing, budgeting, developing programs & events, and onsite coverage when applicable. The ideal candidate is experienced in managing high end corporate fitness centers, has strong leadership skills, exceptional organization and communication skills, is energetic and passionate about health and wellness and is looking to grow with us. Must have a strong background in fitness and customer service. We expect this person to be able to multi-task, wear many different hats, and represent Kinema at the highest levels. Must be based in Chicago/Chicagoland as this is our main hub for this position but will need be able to travel to locations such as LA, San Diego, Miami, Nashville, Boston, Austin, New York, Michigan, D.C, etc. Locally we have sites in Schaumburg, Oakbrook, Hoffman, Lake Forest and in the city, so there will be travel to facilities. Responsibilities: This is not an exhaustive list. This role is ever evolving as the company grows. • Payroll reporting, • Revenue management and budgeting, • Hiring and training of new instructors, • Vendor management, • Creative Program development and outreach, • Oversee marketing initiatives., • Liaison between Kinema and our client, • Oversee managers and their site responsibilities, • Involvement with recruiting and interviewing for region including managers, group fitness staff, personal trainers, and contractors., • Being a mentor to our managers and their team, • Analyze and ensure site metrics along with surveys and feedback., • Analyze surveys and programs., • Involved with client meetings facing meetings., • Work with the site manager to identify areas of new opportunity to explore., • Assist and support sites with budgeting and finance reporting., • Assist with escalated incidents that require immediate attention., • Provide guidance on brand/marketing., • Assess the overall performance of the club and find additional ways to create value., • Provide coverage as needed for other managers., • Assist with Design and Development of new business., • Involved with training of all new site managers., • Involved with transitioned teams for new sites.Qualifications and Skills, • 3 plus years of experience in corporate fitness., • Management experience, • CPR/AED certs, • Efficient in Excel and google drive., • Solid understanding of accounts receivable and budgeting., • Strong leadership skills with the ability to motivate and inspire a team, • Excellent customer service skills to ensure customer satisfaction, • Strong administrative skills with attention to detail, • Ability to travel via car or plane to locations as needed.Salary: 63,000-65,000/year Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization. Benefits: • 401(k), • Dental insurance, • Flexible schedule, • Health insurance, • Paid time off Powered by JazzHR 1Fhv4NYPGV

Job Description NetSuite Capability Architect Passion Driven. Purpose Guided. Our People Make the Difference. Why Neocol? Neocol helps the world's most innovative subscription companies solve their most pressing initiatives to ignite outpaced subscription performance. As the largest pure-play Salesforce Summit Partner specifically dedicated to the subscription economy, Neocol has created repeatable playbooks and assets that empower transformation at the highest level. Day in the Life of a Capability Architect As a Capability Architect focused on NetSuite, your day starts by preparing to lead the technical architecture for enterprise scale ERP and revenue automation solutions that bridge Salesforce and NetSuite. You'll collaborate closely with client stakeholders, Neocol delivery teams, and technology partners to design scalable, secure, and future ready solutions that unify front-office and back-office processes. Whether you're whiteboarding integration architectures, guiding technical teams through complex SuiteScript designs, or leading a Proof of Concept that validates the value of Neocol's ARM Connector IP, you're the trusted expert ensuring every engagement is technically sound, high-performing, and aligned with client objectives. Throughout the week, you'll serve as an escalation point for delivery challenges, mentor technical teams on NetSuite best practices, and define the architectural standards that drive implementation excellence. Beyond delivery, you'll play a key role in shaping Neocol's market position and go-to-market strategy for ERP integration and revenue automation. From supporting sales pursuits to building reusable assets and accelerators that streamline Salesforce and NetSuite interoperability, you'll influence how our clients adopt digital transformation strategies that scale. Key Responsibilities Technical Leadership & Solution Architecture • Serve as the solution leader for enterprise scale NetSuite and ERP integration initiatives, acting as the primary solution authority for Neocol's most strategic and complex engagements, • Guide solution architecture that integrates NetSuite ERP (including ARM, SuiteBilling, and core financials) with Salesforce Revenue Cloud, CPQ, and Billing and related technologies, • Lead technical design sessions, ensuring alignment of business requirements with NetSuite architecture, SuiteScript development, and cross-system integration patterns, • Resolve complex technical challenges and serve as the escalation point for delivery issues across engagements, • Drive Proof of Concept (POC) efforts (paid or presales) to demonstrate solution feasibility, validate integration strategies, and showcase the value of Neocol's ARM Connector IP, • Mentor technical teams on NetSuite architecture, SuiteScript and SuiteTalk best practices, and integration governance, • Contribute to Neocol's technical frameworks for cross cloud orchestration (Salesforce ↔ NetSuite) and scalable automation patternsMarket Growth & Go-To-Market Strategy, • Serve as a subject matter expert (SME) in support of sales pursuits, including demo creation, solution recommendations, proposal development, and executive presentations articulating Neocol's cross-cloud value proposition, • Partner with Sales, Alliances, and Delivery teams to design and execute GTM strategies for NetSuite and ERP integration offerings, • Lead the development of reusable IP, accelerators, and architectural templates that enable accelerated Salesforce & NetSuite deployments, • Participate in GTM working sessions and co-create plays that expand existing client relationships and generate new bookings, • Attainment of billable utilization goals (65%), measured quarterly, • Presales influence and support contributing to closed/won bookings and influenced revenue, • Measurable contribution to market growth through GTM execution and IP/accelerator creation that differentiates Neocol in the ecosystem, • 5+ years of experience in NetSuite solution architecture, technical consulting, or ERP integration leadership roles, • Proven hands-on experience with NetSuite ARM (Advanced Revenue Management), SuiteBilling, and related financial modules, • Strong proficiency with SuiteScript 2.0/2.1, SuiteTalk, SuiteFlow, and SuiteBuilder for customizations and integrations, • Demonstrated ability to design and implement cross-system solutions integrating NetSuite with Salesforce or other front-office platforms, • Experience leading functional and technical workshops, executive-level discussions, and customer-facing architecture reviews, • Strong understanding of subscription and SaaS business models, with expertise in Product-to-Revenue process flows, • NetSuite ERP Consultant and/or SuiteCloud Developer certifications., • Familiarity with Salesforce Revenue Cloud, CPQ, or Billing, • Experience developing and deploying integration IP such as ARM Connector or similar accelerators, • Background with Agile methodologies, iterative delivery, and early demo-driven implementation models, • Collaboration: Across all key stakeholders (employees, partners, customers), it is essential that we work together, as a team, to drive value in every interaction and implementation., • Creativity: We enjoy getting creative in the way we solution with our customers, work with our teammates, and drive value with our partners., • Trust: It is important that Neocol operate in a fun, open, and ethical environment. Trust is key to our culture., • Ownership: We are an environment focused on results and each individual has critical metrics that they are responsible for in order to help our customers and our organization. Neocol is an equal opportunity employer. Neocol does not discriminate against any employee or applicant because of race, religion, sex, sexual orientation, age, national origin, ancestry, disability, arrest or conviction record, marital status, military service or any other characteristic protected by applicable local, state or federal law and reasonably accommodates applicants and employees as required by applicable law.

Job DescriptionPurpose: Under the direction of the Area/Region Manager, the Store Manager is responsible for the day-to-day operations and financial performance of their assigned store through merchandise, inventory, expense control, human resources management, and managing operating costs. This position will have direct supervision over the Assistant Store Manager and the Customer Service Representative roles. Position Responsibilities: Primary: Oversees the full employee life cycle from recruitment to separation, including: • Human Resources, • Recruitment and selection., • Orientation and training., • Employee development., • Counseling and corrective action., • Hourly scheduling and payroll management., • Separation. Customer Service and Satisfaction: Ensures that all policies, procedures and employee functions are consistently being followed, contributing to the highest level of customer satisfaction and growth of store. Responsible for ensuring the store remains staffed at all times. * Store Safety and Security: Maintains a safe environment inside and outside of the store by following proper security procedures and prioritizing employee and customer safety. * Store Cleanliness and Upkeep: Ensures that the highest level of cleanliness is maintained inside and outside of the store at all times. * Building and Equipment Maintenance: Conduct frequent audits of preventive maintenance tasks and report equipment and building maintenance issues, escalating significant issues to Area/District/Regional Manager; troubleshoot equipment and perform minor repairs. * Retail: Maintains a good visual presentation of retail products at all times; keeps sufficient assortment and inventory levels. Train employees in processing sales and upselling to customers. * Wash/Dry/Fold: Provides a consistent quality product to the customer while keeping associated costs low. Addresses customer concerns, issues and claims in a timely and satisfactory manner. * Cash/Office Functions and Accountability: Accurately and honestly reports all monies and store information; immediately notifies and reports any discrepancies to Area/District/Regional Manager. * Marketing and Promotions: Participation in and execution of promotional programs. * Policies and Procedures: Ensure that all company policies and procedures are followed at all times. • Financials: Submit accurate and timely sales and other information on a weekly basis; executes initiatives to improve the store financial performance; suggest ways to improve sales or reduce costs All other duties, as assigned. Position Qualifications:Knowledge/Experience: • Minimum of two years either multi-unit or big box retail management experience is preferred., • Knowledge of commercial laundry products and payment systems is a plus.Skills and Abilities:, • Effective communication and interpersonal skills; able to work with individuals from diverse backgrounds., • Strong organizational skills; able to manage multiple tasks at one time., • Ability to build good customer relationships quickly., • Intermediate level of computer skills, including exposure to Microsoft Office products., • Able to work a flexible work schedule, including nights and weekends. Able to answer calls off-shift to attend to store emergencies.Education:, • Position involves standing for long periods of time, manual dexterity, stooping, bending, and lifting.Additional Information:, • Position Title: Store Manager, • Department: Laundry Stores, • Reports To (Title): Area/Region Manager, • Review Date: February 2019, • FLSA Status: Non-Exempt, • Location: Varies

Job Description American Sale: “Elevate Your Career. Drive Luxury Sales. Build Your Legacy.” At American Sale, we don’t just sell products—we deliver lifestyles. Our customers invest in high-quality, big-ticket items such as pools, spas, patio furniture, and luxury outdoor living products, and we’re seeking experienced, driven sales professionals who can match that level of sophistication. This isn’t an entry-level opportunity. If you have a proven track record of 5+ years in consultative or luxury sales, thrive in a competitive environment, and are motivated by uncapped earning potential, this role is designed for you. We believe in rewarding excellence: top performers earn substantial commissions, bonuses, and advancement opportunities into high-level management roles. Here, your ambition and expertise directly determine your income and career path. Watch our employees share their success stories. Luxury Sales Professional – 5+ Years’ Experience Required Compensation: Elevated pay structure including higher base, commission, and performance bonuses. Six-figure potential for top performers. What You’ll Do: * Represent premium brands and products with confidence, guiding customers through high-value purchasing decisions. * Leverage your sales experience to build strong, trust-based relationships with discerning customers. * Consistently exceed sales goals through consultative selling, upselling, and competitive drive. * Use technology and proven sales techniques to generate leads and close deals. * Collaborate with delivery, installation, and service teams to ensure flawless execution and customer satisfaction. * Maintain high professional standards in presentation, follow-up, and communication. What We’re Looking For: * 5+ years of proven success in sales, preferably luxury retail, real estate, automotive, or other high-value industries. * A competitive, motivated, and entrepreneurial mindset—you want to win, and you don’t settle for average. * The ability to engage and influence affluent buyers, guiding them confidently through complex purchases. * Strong communication, problem-solving, and negotiation skills. * A consistent history of meeting or exceeding sales quotas. Why American Sale? * Elevated compensation tiers for experienced professionals. * Full benefits: healthcare, dental, vision, 401K with match, paid time off. * Employee discounts on all products, from pools to patio furniture. * Ongoing training and mentorship from seasoned industry leaders. * Career growth opportunities into management and executive-level sales leadership. * A respected, family-owned business with 60+ years of excellence and innovation. Physical Demands & Schedule * Ability to stand, move, and occasionally lift 50+ lbs. * Flexible scheduling: evenings, weekends, and holidays are required to maximize sales opportunities. Join Us At American Sale, you won’t just have a job—you’ll have a stage. If you are a closer with grit, polish, and ambition, we want you on our team. Take your career to the next level. Apply today and bring your sales game where it belongs—the big leagues.

Job Description Hispanic Housing Development Corporation (HHDC) is seeking an experienced maintenance professional fin Chicago, IL. This position is responsible for keeping exteriors, common areas, vacant units, sidewalks, and alleyways of the property clean and safe. This position will also be expected to assist in emergency responses and other types of basic maintenance when necessary. Maintenance workers must be customer service focused and are expected to know and uphold safety policies while on the job. ESSENTIAL JOB FUNCTIONS include the following. • Cleans all hallways, all public areas, vacant apartments, parking areas, sidewalks, and alleyways, and on-site management offices., • Keeps up the exterior cleanliness and presentation of the property including lawn care, window washing (interior/exterior), snow removal, leaf-blowing from parkways, trash pickup and sanitation., • Sometimes using ladders, dusts and washes walls, cleans ceilings, dusts, and polishes light fixtures. Washes and replaces blinds., • Performs light maintenance, including appliance and plumbing troubleshooting., • Cleans all vacant apartments and on-site management offices., • Cleans and maintains appliances., • Maintains appliances and plumbing., • Assists in inventory control of all janitorial equipment and supplies., • Assists with painting as directed., • Replaces burnt-out light bulbs and batteries in smoke detectors., • Checks locks while working in specific areas., • Reports maintenance problems (unsecured vacant units, structural damages) immediately., • Notifies Head or Assistant Head Janitor when extra garbage pickups are needed or for abandoned furniture removal., • Ensures proper use of equipment, safety procedures, and safety equipment in accordance with OSHA, industry, manufacturers and HHDC (Hispanic Housing Development Corporation) standards., • Transports equipment such as rodders, conduit pipes, hand tools, etc. to various properties., • Notifies concerns to immediate supervisors., • Assists on other properties as needed., • Perform other duties as assigned. NONESSENTIAL JOB FUNCTIONS Is on call for emergency duty. Is familiar with power, water, and gas turnoffs, clean out traps, fire extinguishers, and fire systems. Knows emergency numbers (i.e., police, fire department, manager, maintenance supervisor). Attends staff and/or resident meetings as required. Assists with miscellaneous social program activities (i.e., set-up, pick-ups, clean-ups, etc.). Perform other duties as assigned. SUPERVISORY RESPONSIBILITIES This position has no supervisory duties. The work environment and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORKING ENVIRONMENT The janitors perform their work in a residential apartment setting. While primarily responsible for the cleaning of public areas and waiting areas, they may encounter tenants. May be required to deal with difficult people; expected to handle residents and visitors with calmness, diplomacy, and good social skills. Position experiences interruptions and shifting priorities. The janitor must be willing and able to work outdoors and indoors in cold, hot, wet, humid, smelly, dirty, and clean work environments to include garden, alley, parking lots, basement, roof, and office areas. PHYSICAL DEMANDS The work environment and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: required to stand; walk; use hands and reach with hands and arms; ability to lift, bend, squat, climb, and crawl repeatedly throughout the day and effectively communicate; The employee must lift and/or move up to 50 pounds on a regular basis. The employees will be using a variety of hand and power tools, chemicals, and paints. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Regular, predictable attendance and punctuality are imperative job functions. Must be able to work scheduled hours including occasional evening and weekend work. MINIMUM QUALIFICATIONS • High school education or equivalent., • Full-time janitorial experience., • Certificate of Training Program completion preferred. Must maintain union certifications as required by the position and the bargaining agreement., • UPCS Inspections certification a plus., • Ability to lift 50 pounds., • Possess good safety habits with the ability to work safely with a variety of cleaning supplies., • Highly organized., • Multitasking, self-motivated skills., • Ability to work with lawn machinery and power tools., • Plumbing and mechanical aptitude., • Sensitive to diverse cultures and having excellent customer service skills., • Bilingual in English/Spanish may be required depending on resident demographic needs., • Provide your own hand tools., • Vehicle, insurance, and safe driving record. SUCCESS FACTORS • Exhibits knowledge of safety policies through work., • Provides excellent customer service and maintains respect and professionalism when interacting with tenants and coworkers., • Prioritizes work efficiently to complete work orders in a timely fashion., • Exhibits timeliness by arriving on time for work as scheduled and can work well with minimal supervision., • Collaborates well with coworkers to meet a common goal., • Sensitivity to diverse cultures.

Job Description:\n\nPassion Driven. Purpose Guided. Our People Make the Difference. Why Neocol? As an FSA in Neocol's Business Consulting Team, specializing in Revenue Operations management consulting, you will engage directly with our most strategic clients' leadership teams, bringing a wealth of expertise and engaging interpersonal communication skills, to discuss, unravel, challenge, strategize, articulate and ultimately oversee a team to propose engaging solution paths to reach our clients' most important organizational objectives. You will be jointly or fully responsible for leading our internal and client project teams through executive outcomes and objectives alignment, functional requirements gathering workshop facilitation, understanding the architecture, data, and associated functional design components, validating and delivering a compelling final readout of the solution end-state vision to our customers. The FSA is may also extend as leader or oversight of the build and deployment of the proposed solution/transformation project. Your technical strengths will be combined with outcomes-based thinking, best practices recommendations, empathetic customer guidance, and demonstration of strategic Salesforce transformation value delivery. You will steer and provoke insightful and focused conversation to aid in describing potentially complex but elegant and feasible designs, help our clients make conscientious architectural and functional system capability decisions, and guide them through the understanding, ratifying, and subsequent development of their new systems and functional capabilities. Your technical prowess is matched by your ability to gain trust and confidence from our clients by demonstrating ownership, leadership, insight, and a rapid grasp of business complexity that enables you to articulate valuable solution paths and end states. Additionally, you will collaborate with our internal Neocol leadership, sales, or practice teams to offer assistance, guidance, expertise, develop assets, provide input, help/train team members, or contribute to internal projects that promote our product offerings, practice capabilities, shared expertise, or other Neocol company initiatives. We admire and promote open, critical thinking and creative problem solving skills that uplift our colleagues and demonstrate your desire to learn, share, and grow alongside others. During the lifecycle of your projects or assignments you will be expected to:Be familiar with and follow the appropriate Neocol Functional Consulting playbook (standards and methodologies) alongside the project Statement of Work, ensuring the expected approach is applied, scope areas are covered adequately, scope creep is avoided and/or immediately called out, quality and depth of project deliverables is promoted, and that during design/roadmapping considerations, a clear focus is on delivering functional designs and outcomes the client/project describes.Perform and share research on customers, industries, or products that will equip and enhance your presence and relevance to the project and customer needs or circumstances.Engage effectively and convincingly with client C-Suite executives/leaders, through to individual client business or technology/IT representatives and workshop participants, using both a technical and non-technical approach and nature to convey ideas, align expectations, and explain benefit statements or concepts convincingly and with authority. Prepare or tailor discovery workshop assets (decks, sheets, images, documents etc.) for audiences that will facilitate valuable, robust, and focused conversations around the strategic, functional, or technical topic at hand.Participate, plan, and/or facilitate strategic and functional discovery sessions, blending technical and functional concepts and empathetic approaches that demonstrate an understanding of client challenges and elicit valuable, feasible solution approaches towards resolution while applying diligent time management and intent in achieving workshop outcomes/objectives.Exhibit curiosity and willingness to "deep dive" into business process needs and requirements where needed (e.g. where identifying process or technology areas with key complexity, deviations from best practice, potential high value improvement or key gaps, or called out as major pain points etc.) and expanding on those with clarity and authority.Demonstrate a grasp of the business and/or technical needs and challenges and propose relevant solutions or available functionality that should satisfy the clients functional requirements, while guiding customers towards best practices as much as possible when considering the solution they need to develop for.Identify, recommend, and separate customer functional requirements according to scope and value delivered (alignment and promotion of stated project objectives and end state organizational improvements) as inputs to a prioritized roadmap with phased deliverables for the future-state roadmap.Coordinate and facilitate the sourcing, development, and/or demonstration of product/functionality demonstrations, proof-of-concepts, or similar interactive assets as needed and only where appropriate (e.g. to accelerate a design decision or validate end state capabilities to expedite a workshop).Employ engaging, professional conversational tactics and expertise to ensure client/audience engagement, focus, and trustworthiness.Collaborate in real time with colleagues (e.g. Business Analysts, Project Managers, Developers etc.) to ensure key or unresolved/missing decisions, concerns, topics or assets are sufficiently and properly documented so that they support follow-on analysis or a record of actions and follow-up activities to achieve this.Ensure that ratified design decisions and associated functional capabilities and limitations are upheld and reinforced during a subsequent solution development and implementation project (only offering alternatives which will not compromise the integrity or value of the final deliverables, and immediately initiating necessary change documentation and signoff where needed).Provide (or solicit through CoE or other resources) solution development leadership, guidance, assistance, collaboration, and support to the wider project team to promote achievement of our shared goals and deadlines.Effectively and continually identify and communicate project scope, time, resourcing, budget, performance, functionality, or quality concerns or risks to the project team/leaders as appropriate.Oversee or participate in the quality control, testing, deployment, stability, and overall performance of the delivered solution end state, such that it meets objectives and delivers the documented end-user functionality while considering the necessary foundations or scalability required for planned/known future expansion (i.e. subsequent transformation roadmap phases). During your role as a trusted RCA expert, you will exhibit:"Lifelong learning" - we continuously learn, share, and apply new technologies and consulting engagement best practices, both through self-elected study and assigned courses/certifications. The nature of our customers, new company operational models, shifts in industry norms and expectations, and the acceleration of technology means we must maintain broad knowledge of these developments and apply them creatively in front of our customers in real time. We don't say "i don't know how", we say "I can learn this and bring my perspective to it"."Thinking on your feet" - A great functional consultant can apply creative lateral thinking and problem-solving skills even to unfamiliar situations. We do not always have all the answers, but we can quickly familiarize ourselves with a scenario, can understand and differentiate questions from problems, can relate to unique challenges, and can apply our critical thinking skills and expertise to formulate feasible and relevant resolution paths. We don't say "This is unfamiliar and scary" we say "I understand the root cause, and am willing to risk a calculated solution path" "Flexibility to achieve shared goals" - your skills across technology, processes, operations, and customer relationship nurturing may be called upon beyond an immediate project, assignment, or even this job description (while respecting your time and workload). We don't say "no" or "I don't know how"; we say "I can figure this out, help, and learn" then get stuck in. "Extreme ownership" - we are all considered accountable for the success of our clients and colleagues. As such, and especially as a senior role in the practice, you are encouraged and expected to speak up where things can be better, or where ownership of your duties are compromised, so that we can all take accountability and consider remedies. We don't say "that is not my responsibility", we say "I can ensure success by taking and owning action". Our Core Values in ActionCollaboration: Across all key stakeholders (employees, partners, customers), it is essential that we work together, as a team, to drive value in every interaction and implementation.Creativity: We enjoy getting creative in the way we solution with our customers, work with our teammates, and drive value with our partners.Trust: It is important that Neocol operate in a fun, open, and ethical environment. Trust is key to our culture.Ownership: We are an environment focused on results and each individual has critical metrics that they are responsible for in order to help our customers and our organization.Passionate: Care about what you do, why you do it, and the impact that it has our customers, employees, and partners. Required Experience & Skills5+ years of experience working on the Salesforce platform in various roles and capacities, including declarative or custom development assignments, wireframing, solutioning, deployments, business analysis/user story documentation, requirements gathering & technical decomposition, solutioning, testing, QC etc. (exposed and experienced on full Salesforce solution lifecycle development and rollout of various clouds and/or integrated solutions).3+ years relevant experience in the Quote-to-Cash/Revenue operations consulting/solutions development sphere, preferably across various revenue models and industries, with Salesforce as a key application/architectural component.Experience in 3+ medium to large-scale full-lifecycle Salesforce CPQ, Billing, and/or Revenue Cloud implementations as a Lead/Senior Consultant, Solution/Enterprise Architect, Strategist, or equivalent team/workstream Leader role(s).Can speak confidently around data, analytics, and integration concepts, recommended practices, common approaches, risk and enablement areas, and is broadly familiar with features and use cases for integration/data management tools as well as enterprise applications and their relevance within the Salesforce ecosystem (i.e. is not intimidated by terms and names such as MDM, DWH, ERP, mastering, trust layer, batch, Mulesoft, Tableau, Data Cloud, Netsuite, SAP etc.)Ability to work cross-functionally with technical and non-technical resources, and the ability to translate technical subject matter and value propositions to non-technical audiences.Must be highly organized with the ability to manage and prioritize their workload and deliver assigned tasks working both collaboratively as well as independently.Excellent communication skills, both verbal and written, with the ability to extract meaningful conversation and collaboration, drive key topics and decisions forward, define rationale behind questions from and to clients.Through thoughtful dialog, demonstrated expertise, and creative problem solving/decomposition techniques, rapidly emerges as a trusted advisor, quickly establishes themselves as an accountable owner of client successSkilled in project/PDLC management and productivity tools (Google Docs, MS Word, Jira, Slack, LucidChart, Visio etc.)Expert level skills in developing and presenting effective and engaging slideware (Google Slides, MS Powerpoint)SFDC Administrator, Developer certifications, Salesforce CPQ Certification or substantial Salesforce CPQ experience.Follows and is familiar with developing trends in emerging technologies and business practices, particularly within Salesforce ecosystem and revenue/billing models and norms (e.g. Release notes, trails, article reading and sharing, citing examples for customer evaluation or discussion etc.) Preferred QualificationsSalesforce Administrator or Advanced AdministratorSalesforce CPQ, Billing, or Revenue CloudSalesforce Business Analyst, Strategy Designer, or Certified ConsultantSupplementary:Salesforce Sales/Service Cloud, Agentforce, B2B Commerce, Manf. Cloud, or other recognized and relevant SF certificationsPMP, Agile, TOGAF, or similar professional achievements or association recognitionKnowledgeable/worked with numerous recognized Salesforce AppExchange products, Conga Suite, Mulesoft, Tableau, Agentforce, RightRev, NetSuite/ARM, or similar common Salesforce broader enterprise architectural tools and suites. A Foundation Built on a Solid CultureLadies+ LeagueDE&I CommitteeNeocol CaresMentorship Opportunities Compensation is More than SalaryNeocol promotes a responsible and professional remote workforce environment, however occasional travel may be required as part of this position's responsibilities.Fully remote workforce ensures that you have the tools you need to successfully perform your job and create a proper balance of work and personal lifeEmployer match 401(k) planMedical, vision & dental benefit offeringsAdoption Assistance Program Flexible PTOHome office stipend Please note: Neocol is an equal opportunity employer. Neocol does not discriminate against any employee or applicant because of race, religion, sex, sexual orientation, age, national origin, ancestry, disability, arrest or conviction record, marital status, military service or any other characteristic protected by applicable local, state or federal law and reasonably accommodates applicants and employees as required by applicable law.

Job Description Summary The Operation Specialist is an administrative resource that will perform a wide variety of professional and administrative support to the Operations Team, in addition to provide customer service to the Evangelical Covenant Church's constituency. This position provides timely and responsive support with administrative systems, processes and technology utilized in 8303, while also responding to multiple inquiries from the public, using different communication mediums. This specialist holds knowledge, proficiency, and skills in the day-to-day operations of our 8303 ministry efforts and conceptualizes and formulates recommendations for efficiency and effectiveness for individual and collective team efforts. Essential Functions • Engage in a professional, hospitable, and courteous manner in electronic, phone and in-person communication with all constituents., • Greet persons entering establishment, determine nature and purpose of visit, and connect them to corresponding destinations/person, according to building policies and protocols., • Process inquiries from constituency; respond and/or direct to the appropriate person according to need., • Operate reception area equipment in answering and screening calls/emails, directing and providing information, and/or taking and forwarding messages from constituency, as deemed necessary and appropriate, • Work with Director of Ministry Services for Operations to improve and standardize processes across the Operations team to achieve projected outcomes., • Coordinates logistics and provides support for ministry meetings and their corresponding stakeholders., • Ensures all meeting logistics and engagement reflect the mission, vision, values, goals, and standards of the Covenant and Covenant leadership., • Effectively communicates in verbal and written form with stakeholders to support effective and timely preparation and engagement., • Prepares written, presentation, communication, and recordkeeping resources to be utilized throughout meetings., • Manages ministry, meeting and participant expenses and reimbursement requests in a timely fashion, and ensures adherence to Finance Office guidelines for payments and reimbursements for the Operations Team., • Oversee ECC's master meeting schedule, in order to lead and guide communication, reviews and approvals in a timely manner. Oversee and synchronize staff calendars to optimize staff time with constituency., • Gain working familiarity with all operational playbooks, procedures and policy documents to resource compliance considerations., • Ensure web presence and campaigns remain current and responsive to team/ministry objectives., • Utilize various office machines and computer applications to expedite daily operations, procedures, or tasks., • Ensure material and supplies inventory is maintained, accordingly., • Make travel arrangements (flight, lodging, etc.) and manage event registration for staff in accordance to travel policies., • Manage, produce, or collate incoming/outgoing mailings and correspondence, as requested., • Other duties as assigned by the Director of Ministry Services for Operations or by the Chief Operations Officer Education and Experience: Required: Bachelor's Degree with no less than 5 years of experience in an administrative role with heavy customer service emphasis, including supporting multiple staff. Proficiency with project management and CRM database system, preferably Raiser's Edge or Salesforce. Proficiency with project management software like ClickUp, Microsoft Project, Basecamp or Trello. Proficiency with other Microsoft and Windows applications and web technologies. Preferred: Personal engagement in a ministry/nonprofit setting. Skills • Capable to operate with discretion and confidentiality at all times., • Works well under pressure and is able to accomplish multiple tasks with conflicting priorities and timelines., • Ability to track and report progress on a wide range of tasks, simultaneously., • Detail oriented, with strong organizational skills and skills related to prioritization and time-management., • Maintains a high level of accuracy in the preparation of documents, reports, and correspondence., • Understands administrative and clerical procedures and systems such as word processing, managing files and records, transcription, formatting and designing forms and other documents, and can operate at a high level with invoices, budget sheets, and Excel., • Capacity to respond to and deal with a range of ad hoc queries/requests., • Maintains flexibility in approach and adjusts actions when appropriate., • Coordinates and manages logistics for small and large meetings., • Excellent management and people skills to embrace diversity of schedules, backgrounds, formats, contexts, etc., • Uses critical thinking skills, applying logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to address challenges., • Self-starter, with the ability to work independently. Environment Conditions Must be able to work occasionally on weekends for meetings. Able to work well in professional office setting, and occasionally work in remote locations. Must be willing to engage in domestic travel, occasionally. Must be versatile and able to work for prolonged segments sitting or standing. Must engage frequently with office tools and equipment, such as: computer, copier, phone, web-conferencing equipment, printers, etc. Must be able to occasionally lift or move items, less than 35lbs.