Trabajos customer service supervisor en Des Moines, Iowa - Page 2Crear alertas

Kwik Trip - 4105 Hubbell Ave [Kitchen Supervisor] As a Food Service Manager at Kwik Trip, you'll: Be responsible for the food program; Prepare foods, delegate tasks, train coworkers, and resolve customer complaints; Be knowledgeable on food safety and sanitation; Ensure the team focuses on achieving

Hy-Vee - Merle Hay Rd [Department Supervisor] As a Service Manager at Hy-Vee, you'll: Supervise and coordinate activities of employees in all areas of the store; Ensure proper customer service throughout the store and address specific customer issues; Train workers in store policies, department proc

Sun Tan City - JobID: 100-164413810 [ASM / Store Supervisor] As an Assistant General Manager at Sun Tan City, you'll: Assist the Salon Director in controlling top line revenue and expenses; Help to maintain proper staffing levels to ensure maximum productivity and excellent customer service while al

Cold Stone Creamery - 101 Jordan Creek Pkwy Ste 12516 - [Shift Supervisor] As a Shift Manager at Coldstone Creamery you will: Offer top-notch customer service in a fun and fast paced Quick Serve Restaurant; Make fresh Ice cream; Order/Receive product and supplies; Maintain adequate levels of prepare

Hy-Vee - Army Post Rd [Department Supervisor] As a Service Manager at Hy-Vee, you'll: Supervise and coordinate activities of employees in all areas of the store; Ensure proper customer service throughout the store and address specific customer issues; Train workers in store policies, department proc

Job Description Job Description: Passenger Services Lead Summary The Passenger Services Lead assists in communicating policies and procedures within their operation. They assist with directing and coordinating activities to provide a safe environment for employees while maintaining fast and efficient services. This position requires working in a fast-paced environment with time constraints to meet arrival and departure goals. The employee must consistently display a professional and positive image. “Lead by Example” concept is strongly promoted. Leads must report to work on a regular and timely basis, report directly to the passenger service supervisor. • Relay instructions from Operations to all customer service agents., • Actively participates in the Safety Management System (SMS), • Performs all functions of a passenger service agent, as needed., • Able to work efficiently as part of a team, as well as independently., • Work well under pressure, • Enthusiastic about customer services, • Communication Skills, • Able to deal with people sensitively, tactfully, diplomatically, and professionally., • Ensure check-in counters are set up before check-in opens and prepare gate and arrival paperwork., • Provide guidance to trouble shoot issues and mentor the passenger service team., • Take direction from the supervisor to lead performance at check in counter, arrivals, departures, etc., • Verify all post departure paperwork., • Conduct audits and inspections as required., • Abide by and ensure integrity of all airline and company policies and procedures., • Coach, mentor, and train new staff upon completion of classroom and online training through on-the-job training, • Take responsibility for the Lead role, and professionally represent the company and the airline client., • Maintain communication with the various stakeholders and communicate effectively to enhance the operation., • Safety Management System – SMS must be generated and sent out within 3 hours of occurrence., • Participate and engage in required meetings., • Perform other customer service duties as required., • Maintain Quality Assurance oversight for operational issues relating to output and safety, providing suitable corrective and/or preventative actions where necessary., • Ensure employees are adequately trained in Quality Assurance to understand, implement, and maintain all quality objectives as outlined within our Quality Management System., • Must possess a High School Diploma or equivalent., • Must be at least 18 years of age., • Worked as a passenger service agent for at least three (3) months., • Ability to perform basic math calculations with time constraints and have attention to detail to ensure optimal accuracy for load plans., • Must successfully complete airline specific training programs and recertification, • Perform required airline and company audits upon request., • Computer skills required., • Must be able to lift up to 70 lbs. if required., • Must be able to stand, lift, bend, for extended periods., • Must be willing to work with operational noise levels and within the busy airport environment., • Must be flexible to work various shifts, weekends, or irregular shifts and required to stay if the operation is delayed or late. Will include weekends, holidays and evenings when required.

Von Maur - Jordan Creek Town Center [Department Supervisor] As a Department Manager at Von Maur, you'll: Observe, assist, and motivate sales associates to provide excellent customer service daily; Train sales associates in sales technique, product knowledge, and department and store policies and pro

American Traveler is seeking a travel nurse RN Labor and Delivery for a travel nursing job in Des Moines, Iowa. • Specialty: Labor and Delivery, • Discipline: RN, • Start Date: 10/13/2025, • Duration: 13 weeks, • 36 hours per week, • Shift: 12 hours, nights, • Employment Type: Travel American Traveler is seeking an experienced RN for a Labor & Delivery position requiring two years of current hospital L&D and OR experience, with active Iowa or compact RN license. • Work in the Labor & Delivery unit within a hospital setting, • Care for labor, delivery, and immediate postpartum patients, • May float to Mother/Baby and Postpartum units as needed, • Epic EMR is used in this facility and experience is preferred, • Travelers are required to work 2 of the 3 winter holidays: Christmas, New Year's, or Thanksgiving, • Only 1 day of requested time off is permitted between 11/26/25-11/30/25 and 12/23/25-1/2/26, • Locals within 50 miles are accepted, • First-time travelers may be considered, • References from a supervisor within the past 2 years are needed for onboarding, • Returning employees must not have worked at the facility within the past 12 months, • Active IA or compact RN license required, • Minimum 2 years of current L&D experience in a hospital setting, including operating room exposure, • Certifications required: BLS, ACLS, NRP, • All licenses and certifications must be active at the time of consideration, • Experience with Epic preferred, • High Pay and Bonuses, • Medical, Dental and Vision Insurance with Day 1 Options, • 401(k) Plan, • Weekly Payroll Deposit, • Free Online CEUs, • Generous Housing Allowance, • Travel and Licensure Reimbursements, • Non-taxed Per Diem and Subsidy, • Traveler Rewards and Discounts American Traveler Job ID #P-610678. Pay package is based on 12 hour shifts and 36 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: Travel RN - Labor & Delivery With over 25 years of experience, American Traveler has established a reputation for outstanding customer service. Our team ensures a smooth, worry-free experience for those starting on or expanding their travel nursing and allied careers. With thousands of travel nursing and allied jobs nationwide, our attentive and approachable recruiters find positions that align perfectly with your career aspirations and personal requirements. American Traveler offers exceptional benefits, including premium medical, dental, vision and life insurance beginning day one of your assignment, generous 401(k) match, substantial housing stipends, and more. Additionally, with 24/7 support and access to our in-house clinicians, you are assured confidence and comfort throughout your assignment. With our team behind you, you can relax and enjoy a rewarding travel career.

Job DescriptionDo you want to get paid to play? If you enjoy working with children, care about their safety, and are willing to get silly facilitating age-appropriate engaging activities for those in our care, then Genesis Health Clubs wants you to join our Kids Club team! Genesis Health Clubs is the largest privately owned health club in the Nation and truly believes staff is family, and together, we can help others take charge of their health. We invest in our team members with exceptional training, free gym memberships, discounts across the club, and the opportunity to grow within the Company. Requirements • 16+ years of age, • Enjoy working with children and able to facilitate age-appropriate games, • Friendly, enthusiastic, patient, and honest character, • First Aid, AED & Adult/Child/Infant CPR Certified or willing to obtain certifications within 60 days of employment, • Physically fit able to lift up to 30 lbs., run, sit, kneel, and stand for the duration of a shift, • Mentally alert able to recognize safety concerns and have a basic understanding of youth development and childrens needsBasic Job Duties, • Maintain a safe, clean, and engaging environment for children, • Become familiar with Genesis Employee and Kids Club Policies, • Professionally communicate with parents/guardians regarding their children, • Attend monthly training and team building meetings, • Provide friendly customer service to our members, • Report facility concerns to the supervisor promptly, • Record daily Kids Club usage, • Respectful and courteous interaction with our members and Genesis employees, • Keep Genesis Kids Club center clean and picked up at all times and equipment sanitized, • Facilitate age-appropriate games and activities to engage with children in our care at all timesBenefits: Free childcare bring your child(ren) to work with you! Free Premier Membership to ALL Genesis Health Clubs locations, including access to free Group X training classes from Zumba, Pilates, Bootcamp, and everything in between! Free Unlimited Kids Club package Ongoing youth development and professionalism training Discounts on supplements, smoothies, Genesis gear, personal training, and specialty programs Discounts for spouse and children for specialty program and club usage. No early morning or late night shifts Free CPR recertifications Pay Rate Starting at: $ If youre ready to have fun and start enjoying what you do for work, apply today!

Meet Leaf Home. We turn complex home improvement projects and endless to-dos into achievements. With more than 50% of homeowners worried about the cost and effort of home maintenance, we deliver remarkable, end-to-end experiences. And get the job done right, at every step. Bringing innovative products, the best people, and the highest standards to every project. Trusted by more than 1 million homeowners across the US and Canada, we are America’s largest direct-to-consumer full-service provider of branded home services and products. Our products, including the patented LeafFilter gutter protection system, have earned numerous awards and recognition from Good Housekeeping, Qualified Remodeler, Angi, Consumer Reports, This Old House, and other consumer review platforms. We are powered by extraordinary people. Our innovative products and reliable services are delivered with convenience, excellence, and quality through 250+ regional sales and installation offices and comprehensive field support offices in New York and Hudson, Ohio. We’re proud to say we’ve been consistently named one of the fastest-growing private companies by Inc. 5000 and recognized as a top employer nationally. The benefits of working at Leaf Home are wide-ranging and include: Industry-best compensation packages | Fully paid health, dental, and vision insurance | 401k with company match | Paid time off including paid parental leave | Individualized career development programs | On-demand lunch program | Childcare assistance | Free gym membership | Employee assistance programs, including legal, financial planning, and counseling | Employee discount marketplace | Employee Resource Groups such as VetConnect, DEI Committee, Women’s Committee. Position Summary: Manage and grow assigned sales territory through effective leadership of independent contractor Sales Representatives. Work closely with the Installation team to ensure accurate sales orders, timely product installation, and customer satisfaction. Accountable for achieving defined sales metrics in assigned territory Essential Duties and Responsibilities: * Effectively manage sales representative team within assigned territory * Maximize productivity and sales effectiveness through continual team training and proactive performance management * Ensure sales representatives meet or exceed established sales KPIs * Provide customer and sales support by responding to customer inquiries and requests * Work closely with Installation department to ensure accurate sales orders and timely installation * Routinely review sales performance reports to identify areas of improvement and opportunity for assigned team and territory * Foster effective team communication through individual and team meetings * Recruit, onboard, train and retain direct sales representatives * Perform ride-along with sales representatives to provide coaching and feedback on sales performance * Complete in-home sales consultations with potential customers as needed * Performs other duties as assigned by supervisor. Experience and Minimum Qualifications: * High School Diploma or equivalent. * Prior experience in a direct sales role or equivalent * Ability to follow defined sales process performing in-home sales consultations * Ability to travel in local market including evenings and weekends * Ability to juggle various work activities and shift their attention from one task to another to meet the demands of different stakeholders without “dropping the ball”. * Ability to thrive in a fast-paced, high-energy, team-oriented environment and have a “roll up your sleeves” and “today not tomorrow” mentality. * Apply active listening skills through the ability to comprehend information presented and respond thoughtfully. * Detail-oriented and can focus on the task at hand, no matter how minute, by finding the most efficient and effective pathway to completion. * Excellent verbal and written communication skills are required for communicating with internal and external parties in a manner that is both articulate and professional. * Ability to logically connect ideas, scrutinize and evaluate arguments, find inconsistencies and errors in work, solve complex problems, and engage in reflection. * Ability to provide timely and empathetic help through in-person, phone, email, and social media avenues that keeps the co-worker or customer’s needs at the forefront of every interaction. * Ability to communicate effectively, to recognize, understand, and manage one’s own emotions as well as others, and foster positive working relationships across all levels of the organization. * Holding oneself responsible and being self-driven in accomplishing business goals, adhering to policies and being responsible for one’s own actions, performance, and decisions. * Proficiency using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Project, and/or Access). * Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status). Preferred Knowledge, Skills, Abilities or Certifications: * Prior sales experience in the home improvement industry * Prior leadership and management experience What do we offer? * Industry-leading compensation package * Fully paid Medical, Dental, and Vision benefits after 30 days * 401k Savings Plan * Paid Time Off, Comprehensive Health, Wellbeing, and Financial Wellness Programs * Childcare benefits to support families * Endless opportunity for growth and advancement. Just ask our current employees! Other perks you need to know about: * Employee assistance program – get 24/7 support in areas including legal, financial planning, and counseling. * Employee discount marketplace – enjoy discounts on thousands of products, from cars to local attractions. * Gym membership compensation – your insurance will help cover the cost of your gym membership! * Groups like Vet Connect & the Women’s Committee to help you get involved and to provide resources for your success Diversity and Inclusion Statement Leaf Home Solutions is committed to creating a diverse environment and is proud to be an equal opportunity employer. We strive to create an environment that embraces differences and fosters inclusion. Equal Opportunity Statement Leaf Home Solutions will recruit, hire, train, and promote persons in all job titles without regard to race, color, ancestry, national origin, gender identity or expression, sexual orientation, marital status, religion, age, results of genetic testing, veteran status, or physical/mental disability (except where the disability prevents the individual from being able to perform the essential functions of the job and cannot be reasonably accommodated in full compliance with the law).

Job Description Summary: The Passenger Services Supervisor oversees a team of passenger services agents, supporting those functions contracted to Choice Aviation by the airline, this may include reservations, ticketing, baggage services, check-in, load control, cashier, handling arriving and departing aircraft duties, handling of VIPs, provide special passenger assistance, handle customer complaints and other duties as assigned. Core Competencies: • Able to work efficiently as a part of a team as well as independently., • Able to work well under pressure and meet set deadlines., • Organizational skills, time management and prioritizing skills, • Attention to detail in all areas of work., • Enthusiastic about customer service., • Communication skills, • Able to deal with people sensitively, tactfully, diplomatically, and professionally always., • Strong work ethic and positive team attitude Job Duties • Schedule and coordinate Choice Aviation passenger services team members as required, ensuring all shifts are covered with qualified personnel., • Actively participates in the Safety Management System (SMS), • Conduct shift briefing., • Work with the General Manager and HR to ensure staffing levels are complete; and be involved in the hiring process including interviewing passenger services candidates., • Deliver all necessary training to Passenger Services Agents., • Coach, counsel and administer discipline when required., • Work with the General Manager to ensure employee assessments are completed in a timely fashion., • Perform all duties under a passenger services agent., • Monitor operational performance, offer guidance, and proactively support the operation, for an efficient and safe turnaround., • Spot-check accuracy, efficiency, and customer service., • Ensure team is professionally represented., • Handle customer complaints regarding ticketing and baggage handling when problems arise. (i.e., lost baggage, lost/misplaced tickets, canceled flights, or delayed flights), • Submit payroll data to the station designee for processing., • Post departure requirements: flight reporting, debriefing (if required), • Comply with all federal, provincial, municipal, airport authority and carrier security requirements and Choice Aviation’s SOPs and policies., • Maintain Quality Assurance oversight for operational issues relating to output and safety, providing suitable corrective and/or preventative actions where necessary., • Ensure staff have access to the Quality Management System information enabling them to comply with company policies, processes, and procedures., • Ensure employees are adequately trained in Quality Assurance to understand, implement, and maintain all quality objectives as outlined within our Quality Management System., • Cooperate fully with Inspectors to achieve quality inspection commitments., • Performs other duties as required. Qualifications • High School diploma, • Worked as a Passenger Service Agent for at least six (6) months., • The ability to manage and motivate personnel., • Flexible schedule, availability 7 days per week, varying hours, and days. Weekends, holidays, and evening coverage may be required., • Willing to participate in formal leadership and job specific training (i.e., Train the trainer), • Computer proficiency

Job Description Valley View Village, a Cassia community, is hiring Certified Medication Aides (CMAs) to join our dedicated care team. Whether you are beginning your healthcare journey or bringing valuable experience, at Valley View Village you will feel appreciated, supported, and empowered to grow. We are proud of our staff-to-resident ratio, which allows us to provide exceptional care—and we’re offering a $3,000 Bonus! As a CMA at Valley View Village, you will prepare and administer medications and provide cares that support the health and comfort of our residents. You’ll also assist with daily living activities and partner with Nurses and fellow team members to deliver high-quality, person-centered care. The ideal candidate holds both CNA and CMA certifications, is dependable and compassionate, and finds purpose in supporting the well-being of older adults each day. Position Type: Full-Time Shifts Available: Night 7:00 pm to 7:00 am Bonus: $3,000 Location: 2571 Guthrie Ave, Des Moines, IA 50317 Certified Medication Aide Responsibilities: • Prepare and administer medications in accordance with Valley View Village policies., • Review and follow a written care plan., • Measure and record vital signs including pulse, temperature, and blood pressure on new computerized software., • Assist with various resident cares such as answering light calls, feeding and helping residents to the bathroom., • Administer topical treatments as prescribed., • Observe resident behavior and report any changes in condition or behavior to supervisor., • Perform other duties as requested.Certified Medication Aide Qualifications:, • Must hold current, valid CMA / CNA licenses in the state of Iowa., • CPR certification required., • Communicate effectively with residents, families and staff., • Regular attendance is required., • Excellent customer service skills., • Team player who has a passion for elder care and adapts quickly to changing situations., • Strong communication skills to interact with residents and staff.Cassia Benefits:, • Competitive Pay with experience-based raises, • Tuition Assistance & Student Loan Forgiveness (site-specific), • Generous Paid Time Off (PTO) & 403(b)/401(k) with Employer Match, • Comprehensive Health Benefits (Medical, Dental, Vision, Disability, Life Insurance) for Full-Time Employees, • Meal Discounts, • Longevity Recognition, Paid Volunteer Time, and Mentorship Programs Here at Valley View Village, we have a work hard, play hard mentality. We believe it is important to have a strong work ethic, but it is also very important to have fun at work! We are proud of our staff to resident ratio that allows us to provide quality care to our residents. You'll often hear laughter fill our halls. We value our employees and take pride in recognizing their hard work. Staff enjoy a work/life balance, food discounts, and connecting with our amazing residents. Cassia is a nonprofit, mission-driven senior care organization with over 200 years of experience. As a Cassia community, we are dedicated to fostering fullness of life for older adults by providing compassionate, high-quality care. Our Service Standards of Respect, Excellence, Integrity, Stewardship, Compassion, Collaboration, Unity, and Innovation are the bedrock of all that we do. We value inclusivity, collaboration, and professional growth, ensuring our employees feel supported in their careers. To learn more, visit our website: Join us and become part of a nonprofit organization that truly makes a difference! #LI-DNI Cassia is an equal employment opportunity/affirmative action & veteran friendly employer. Powered by JazzHR 9Jtlu2EHVy

Job Description Job Description: Ramp Supervisor Summary Supervisors assist in communicating policies and procedures within their operation. They assist with directing and coordinating activities to provide a safe environment for employees while maintaining fast and efficient services. This position requires working in a fast-paced environment with time constraints to meet arrival and departure goals. A professional and positive image must be consistently displayed by the employee. “Lead by Example” concept is strongly promoted. Supervisors must report to work on a regular and timely basis, report directly to the manager. • Performs all functions of ramp agent, as needed., • Actively participates in the Safety Management System (SMS), • Ensure employees follow uniform, appearance, and personnel protective equipment policies (PPE, uniform cleanliness, and jewelry)., • Safety and Compliance, • Quality Control, • Extensive knowledge of ramp operations, • Leadership and Management skills, • Customer Service – Collaborative skills between, • Verify training and skill level of the team Identify and correct hazards., • Directly observe frontline workers, • Correct unsafe or unwanted behavior., • Direct and instruct frontline workers., • Respond to worker questions and concerns., • Ensure the health and safety of all personnel., • Know the work process, the hazards involved and effective control measures for the hazards., • Ensure personnel are made aware of all hazards., • Ensure personnel are made aware of all hazards known or reasonably foreseeable., • Provide/verify workers’ training before undertaking new tasks., • Verify that workers’ performance meets expectations for safety., • Actively seek out emerging hazards, • Correct improper work activities and conditions., • Positively reinforce safe/proper work performance, • Coordination and oversight of aircraft turnaround activities, • Ensure all operational procedures are followed., • Ensure that processes are delivered within SLA standards and compliance limits while adhering to safety requirements., • Responsible for the safety and security of all employees, • Ensure documentation is clear, appropriate, and frequent enough to show a systematic approach., • Delegate daily flight responsibilities among ramp team members and assign all team members., • Conduct briefings on pre- arrival/departure for each flight; ensure ramp set up and preparation is performed, and obstacle clearance zones are clear; perform walk around inspection for each flight after arrival and before departure., • Worked as a Ramp Agent for at least three (3) months., • Be at least 18 years of age., • Possess a valid driver’s license., • Must be capable of lifting/pushing/pulling up to 70 lbs. on a regular basis., • Ability to work nights, weekends, holidays, and varying schedules, and on call – as required., • Must successfully complete airline specific training programs and recertification

Job Description Position Overview: The Restaurant Shift Manager provides quality customer service and food products using standards set by Fourteen Foods and International Dairy Queen to enhance the customer’s visit, while assisting and learning management responsibilities from the Assistant General Manager and General Manager. Shift Manager Qualifications: • Must be 18 years of age or older., • 1+ years previous experience as a foodservice or retail supervisor/manager, • Must successfully pass a background check., • Ability to communicate effectively in the primary language(s) of the work location. Fluency in English may be essential for certain customer service stations within this position. Our Benefits: We offer a comprehensive range of benefits designed to support your overall well-being, including health coverage (medical, dental, and vision), flexible spending accounts, a variety of voluntary insurance options, food and shoe discounts, identity theft protection, daily pay, tuition reimbursement, anniversary recognition, an employee referral program, and bereavement leave.

Job DescriptionDescription: Operations Supervisor provides supervision in plant operations to provide servant leadership to their employees. Oversees various operational functions and oversight of operator team. Responsible for ensuring Feed Safety/Food Safety by following all Safe Feed/Safe Food policies and protocols and taking immediate corrective action if safety issues arise. This position will work on the Front Half, Night Shift. Every Sunday, Monday and Tuesday with a rotation of Wednesdays. This will train on days. • Participates in plant leadership activities and attends coordination and planning meetings, including those outside of regular shift hours., • Plans and organizes work schedules, assignments, and production sequences to meet daily and long-term production goals., • Enforces adherence to SOPs and leads training efforts to ensure team understanding of updates and procedural changes., • Leads daily pass down meetings and ensures effective communication across shifts to support a cohesive team environment., • Approves safe work permits for maintenance and contractors to ensure safe execution of non-routine tasks., • Monitors operations, equipment, and automated systems to ensure smooth, efficient, and safe production; addresses process or mechanical issues as they arise., • Maintains a comprehensive understanding of the entire production process to support troubleshooting and cross-functional support., • Oversees material movement, inventory accuracy, and blend preparation to meet product and customer specifications., • Reviews production data, meeting notes, and performance metrics to stay informed and aligned with operational priorities., • Investigates safety incidents and maintains a proactive approach to creating a safe, compliant work environment., • Maintains a visible floor presence and performs Operator responsibilities during production gaps or staffing shortages, • Addresses front-line issues related to production, personnel, or safety in a timely and professional manner., • Supports customer complaint investigations and contributes to root cause analysis related to the Perfect Load Index (PLI)., • Monitors Operator performance, morale, and conduct; provides coaching, mentoring, and progressive discipline in line with company policy., • Oversees onboarding and continuous training to ensure Operator development and procedural compliance., • Demonstrates and promotes company values in daily leadership and team interactions. Performs other duties as assigned. Requirements: • High School diploma or GED required, additional education preferred., • 2+ years of supervisory experience in related industry or field., • Excellent interpersonal skills, verbal and written communication skills, customer service skills including ability to complete accurate records and logs. Ability to effectively manage and interact with people on a one-on-one basis. Ability to problem-solve day-to-day personnel concerns. Ability to demonstrate work-direction skills and a desire to lead., • Ability to follow directions, interpret and work from written instruction, knowledge of basic math skills, ability to operate a computer., • Ability to make sound judgements when operating production equipment. Must have valid Iowa driver’s license and operate a motor vehicle. In Des Moines location, must be able to obtain and maintain Class A CDL license, within 6 months of taking the position. Ability to operate a forklift, skid loader, and other equipment in a safe manner.

Job DescriptionJob Title: District Manager Reports to: Regional Manager Status: Full Time/Supervisor/Exempt Job Summary Responsible for managing everything within the four walls for all Planet Fitness locations in a defined Planet Fitness district. District Managers will have between 4-8 locations per district, including 4-8 Club Manager direct reports. Essential Duties and Responsibilities Maintain outstanding and consistent customer experience throughout all Planet Fitness locations within the district. Operational consistency amongst all clubs within the region, including but not limited to: o Outstanding member experience o Planet Fitness and Baseline Fitness brand standards o Club cleanliness o Policy implementation o Weekly payroll approval o Front desk management o Facility maintenance and repair o Vendor and inventory Responsible for hiring, coaching, developing, reviewing and potential disciplinary actions of Club Managers within district. Develop and train staff to build a bench for the Club Manager positions. Perform monthly club facility BER inspections and complete Club Manager monthly bonus sheets. Effectively manage communication with all operations personnel within the district, including consistent communication with Club Managers District PE at PF coordination and management (assist in hiring, training, and weekly planning). Track classes on a weekly basis and maintain monthly PE at PF Trainer Calls. Responsible for ensuring 100% operations of all locations in a district which may require filling in as Club Manager in a situation where a club has no manager. Handle all incoming email complaints and mystery shops from district location. District Manager Schedule District manager schedules are approved by the Regional Manager monthly. The expectation is that 70% of the District Managers time is spent in the clubs. When not traveling or doing office work, District Managers should be working the standard Club Manager schedule in the clubs. Essential Behavior Requirements Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customers wants and needs. Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem. Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. Communication: Ability to maintain timely and effective communication with staff, supervisors, and various departments to increase productivity and to prevent misunderstandings or disagreements from arising. Minimum Qualifications Honesty and good work ethic High school diploma Willingness to travel At least 2-3 years of multi-unit experience overseeing a minimum of four locations at once. Strong customer service skills Strong communication, organizational and leadership skills Basic computer proficiency Benefits • Dollars for Scholars Program, • Employee Appreciation Program, • Free Membership for self and one family member or friend, • Team Member Support Team, • Health, Dental and Vision Insurance, • Critical Illness Insurance, • Short Term Disability Insurance, • Accident Insurance, • Voluntary Life Insurance, • Pet Insurance, • HSA, • Advancement Opportunities, • Monthly vehicle reimbursement, • Monthly cell phone reimbursement, • Unlimited PTO Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness

Job Description PURPOSE The I.T. Assistant will provide assistance to the I.T. Help Desk staff with supporting end users concerning Information Technology needs. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES The following duties are typical for this job. These are not to be construed as exclusive or all inclusive. Other duties may be required and assigned. • Install and upgrade computers and peripherals, • Relocate computer hardware, peripherals, and equipment as needed, • Service equipment according to established preventative maintenance schedule, • Setup of iPhones and iPads, • Maintain accurate records of time and materials required to perform repairs and service, • Operate tools and equipment according to prescribed safety procedures, • Follow established safety procedures and techniques to perform job duties including lifting, climbing, carrying, etc., • Correct unsafe conditions in the work area and report any conditions that are not correctable to the supervisor immediately, • Perform related work as required MINIMUM EDUCATION & EXPERIENCE REQUIRED TO PERFORM ESSENTIAL FUNCTIONS • High School Diploma or GED, • Experience with maintenance and repair of PC computer hardware and computer peripherals, • Experience working with Windows Operating System, MS Office Suite, Anti-virus software, and other productivity applications, • Knowledge of basic networking skills CERTIFICATES, LICENSES, REGISTRATIONS • Valid current Driver’s License MENTAL AND PHYSICAL COMPETENCIES REQUIRED TO PERFORM ESSENTIAL FUNCTIONS • Strong customer service and problem-solving skills, • Ability to multi-task and strong attention to detail, • Solid work history including excellent attendance record and superior work ethic, • Ability to maintain confidentiality, • Position may require occasional travel in Metro area ENVIRONMENTAL ADAPTABILITY • Prolonged periods of sitting at a desk and working on a computer, • Ability to regularly lift 25 pounds and up to 50 pounds occasionally, • Must be able to occasionally bend, kneel, reach and crouch to perform I.T. equipment setup and maintenance, • May have occasional visits to a job site which would require periods of standing, walking and/or climbing stairs EQUIPMENT/TOOLS • Laptop PC Baker Group is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Baker Group will consider reasonable accommodations for qualified individuals with disabilities and encourage prospective employees and incumbents to discuss potential accommodations with the Employer.

Job Description Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients’ needs to forge long-lasting partnerships. Gr8ttek is looking for a part-time Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines. Benefits: $40 per call/$5 per call per diem Dell/Lenovo certification training AT NO COST TO YOU Responsibilities and Skills • Providing customer break fix support for designated equipment, • Communicating clearly in written and verbal form, • Possess excellent customer service skills, • Accepting and delivery of all service calls assigned, • Completing all administrative tasks associated with each call, • Responsible for control and return of assets and inventory, • Other duties may be assigned to meet business needs, • May provide functional guidance to colleaguesRequirements, • Typically requires technical school certification or equivalent and 1-2 years of relevant experience, • Ability to drive yourself to client locations, • Ability to lift and or move various computer equipment up to 50 lbs., • Valid driver’s license, • Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended BaSNK1Yk9L

Job DescriptionJob Title: Team Lead Reports to: Club Manager Status: Full Time/Supervisor/Non-Exempt Job Summary Responsible for assisting in the oversight of gym operations to ensure positive member experience. Essential Duties and Responsibilities • Assist in training and developing staff., • Assist in member service oversight making sure all staff provide great customer experience., • Very involved in front desk related tasks:, • Answering phone calls in a polite and friendly manner to assist with questions or concerns., • Taking info calls., • Assist in member check-ins, sign-ups, cancellations, and updating member account information., • Great/meet potential members and provide gym tour., • Assist to facilitate member service issues and questions., • Assist with team member management and provide backup support to Club Manager as needed., • Ensuring adherence to all company policies and procedures., • Help create and maintain a positive image for the club., • Assist overseeing cleanliness and appearance of gym., • Assist in managing marketing efforts. Making sure team members are aware and trained on all current marketing promotions., • Assist in ordering supplies, keeping inventory and tracking reports as needed.Essential Behavior Requirements Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customers wants and needs. Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem. Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. Communication: Ability to maintain timely communication with team members and supervisors to increase productivity and to prevent misunderstandings or disagreements from arising. Minimum Qualifications Honesty and good work ethic Strong customer service skills Strong communication, organizational and leadership skills Basic computer proficiency Physical Demands Standing and walking at least 75% of the shift Talking in person or on the phone at least 75% of the shift Must be able to lift to 50 lbs. less than 30% of the time. Benefits Dollars for Scholars Program Employee Appreciation Program Free Membership for self and one family member or friend Team Member Support Team Health, Dental and Vision Insurance Critical Illness Insurance Short Term Disability Insurance Accident Insurance Voluntary Life Insurance Pet Insurance HSA Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness

Job DescriptionDescription: JOB SUMMARY The role is responsible for promoting the company’s solutions to the existing and assigned home improvement contractors and driving revenue growth from existing business. This role also is directly responsible for the onboarding experience of new home improvement contractors – delivering a training experience explaining our software and practices. This position is the single point of contact for the daily needs of our existing contractor network. May also have responsibility for both direct-relationship and Channel Partner relationship home improvement contractors. RESPONSIBILITIES • Motivated, customer-focused, and sales-driven to surpass annual quotas within an assigned base of home improvement contractors and/or Channel Partner relationships, • Collaborate with direct supervisor as well as field-based Sales team members to manage the existing home improvement contractor network; identify business opportunities (un-seating competitive financing providers, introducing new products, processes, (re)training, etc.) from within the program, • Partner with our field-based Sales Team, Marketing, Credit, and Operations to support assigned home improvement contractors’ usage of our products and services, • Manage the home improvement contractor relationships with primary focus on retention and higher Watercress financing product usage, • Market / re-market Watercress Financials' lending products directly to the existing home improvement contractor network, • Develop and foster relationships to expand financing program penetration within each home improvement contractor and/or Channel Partner relationship, • Perform in-person and/or online contractor onboarding duties (collecting rosters, delivering training sessions, post-testing, issuing credentials) for contractors, • Ensure all aspects of home improvement contractor relationships receive ongoing attention to grow and elevate contractor loyalty and product usage, • Assist home improvement contractors with payment solutions understanding and using our financial products/services, • Track communication, activity, and action items within Salesforce CRM and other proprietary network systems, • A completed Bachelor’s Degree from an accredited university or a combination of post-secondary education and work experience, • Exceptional customer service and contact management skills, • Positive attitude, highly motivated, ability to work independently in a team environment, • Outgoing, confident personality, comfortable in dealing with contractors and Watercress employees, • Experience and comfort facilitating online and in-person meetings/training sessions, • Intermediate to advanced skills with the following software: Salesforce, Microsoft Office, Microsoft Teams, • Experience documenting process and comfort composing detailed answers to questions submitted from our contractor network, • Very strong communication and business skills; Proven problem-solving expertise, • Ability to accept feedback, criticism or be part of difficult conversations, • Excellent organization and multi-tasking abilities, • Proactive with ability to quickly learn new systems and procedures, • Dedicated team player and willing to go the extra mile to grow the business, • This position is eligible for participation in our Salary Incentive Program (SIP) and has commission opportunities following a 90-day employment period