Customer Service jobs in WI - Page 6

Customer Service Optician needed. You’re outgoing and friendly, connect with people quickly and easily, and feel that every customer deserves red carpet treatment.

Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient serv

Administrative professionals-- are you looking for a way to turn your customer service background and your engaging personality into a challenging and rewarding career? Join our TEAM at Ace Handyman Services! We are a leader in the home improvement and home repair services industry by designing our

Quill is a valuable part of the Staples family of brands.Since 1956, Quill has held its position as a leader in office supplies.Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers - and our people - thrive.When you p

You got game? You got spring in your step? You want the best job in the world! Imagine yourself with a job with flexible hours, competitive pay, a fun environment, did we mention flexible hours? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungr

Customer Service Representative.Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative.As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company

Customer Service Representative.As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction.You will interact with customers on an ongoing basis, entering orders, handling requests and providing support needed in a timely, profes

Customer Service Representative Marsh Electronics.Marsh is seeking a dependable, detail-oriented Customer Service Representative to act as the main point of contact for both internal and external customers.This role blends communication, organization, and problem-solving to manage order tracking and

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development.Whether you're working in our four global Home Offices, Distribution Centers or Retail Sto

Customer Service Representative.Take the next step in your career now, scroll down to read the full role description and make your application.Pay from $24 to $29 per hour with significant growth and earning potential!.Includes $2 Shift Differential.Fast, friendly and customer focused.As a Uline Cus

The Auto Club Group is seeking prospective Member Representative I's or Branch Customer Service Representatives who can promote ACG products and services, promote customer satisfaction, and participate in office events to help generate revenue by improving member awareness of products. Our Auto Club

Customer Service Representative - Collision Center.Winners Work Here! Premier Truck Group is dedicated to ONE Network Executing, our mission which focuses on delivering the best employee experience, operational excellence, and exceptional customer service.At PTG, our top priority is to be your emplo

We’re looking for a Coca-Cola Customer Service Representative to gain knowledge of company offerings to better serve clients, maintain accurate records and documentation, and assist with processing returns and exchanges. Other duties include assist with organizing, stocking, and general upkeep, co

Join our growing team as a British Airways Customer Service Representative to work collaboratively across teams and departments, gain knowledge of company offerings to better serve clients, and maintain accurate records and documentation. Other duties include coordinate tasks to ensure deadlines are

Bring your energy to the role of Costco Customer Service Representative to follow safety procedures and company policies, support the preparation and delivery of goods or services, and respond promptly to inquiries and resolve basic issues.Other duties include assist with processing returns and exch

Job Description Why Parker Plastics? • A 30-year strong, manufacturing company, • Focused on growth, efficiency, and continuous improvement as a company, • Striving to provide opportunity, stability, & work-life balance for our employeesBenefits, • 8-hour shifts, • Temperature controlled production floor, • 401(k) with company match, • Annual profit sharing, • Tuition Assistance, • Paid Holidays immediately after hire date, • Paid Vacation, • Medical, Dental, and Vision insurance Parker Plastics, Inc. is a state-of-the-art custom blow molder, delivering customer driven packaging solutions for over 30 years. Our focus on quality, reliability, and total cost reduction ensures that we develop long-term partnerships with our customers. Our Nevada Team is looking to add a Customer Service Representative who will help drive these core philosophies. Position Summary: The CSR is responsible for providing the best sales and office support necessary to enhance and strengthen our customer relationships. This includes all direct and indirect communications regarding order processing, order management, material ready dates, production scheduling, logistics and quality issues. CSR will function as the liaison between our customers, the Sales team, and the Operations group. Primary Responsibilities: Order Entry • Enter customer orders into the system, • Assist with the communication of any special raw material requirements, • Review of orders for timeliness of scheduling, completion, and shipping, • Confirm accuracy of shipping documentation with customer purchase order and order acknowledgement, • Maintain accurate and updated customer information in our data base systems, • Maintain and provide accurate and updated customer pricing, • Manage any sample requests, • Respond to quotations for stock bottles, • Deliver information pertaining to our stock bottle program (pack out, pallet/TL quantities etc.), • Review and communicate inventory levels with the customers, • Register any customer quality issues and communicate the process with the customer; follow up on Closed complaints, • Assist and address any A/R issues, • Assist and address any slow/obsolete inventory issues, • Implement new customer set up (including BOM et al), • Properly qualify and manage phone and web site inquiries, • Assist with New Product development projects (drawing/mold PO’s, tooling invoices etc.), • Establish/maintain professional customer relationships/communication, • Provide new stock bottle quotations, • Assist in greeting and checking in visitors, guests, vendors, and new hires., • Answer incoming phone calls., • Process incoming mail., • Process Invoices and Billing., • Filing. The Customer Service Representative should possess and exhibit following characteristics: • Independently motivated, • A pleasant and engaging personality, • Detail orientation, • Ability to multi-task, • Good time management skills, • Ability to prioritize, • Strong organization skills, • Be a solid team player, • Flexible, • Demonstrate Microsoft Office 365 proficiency, • Be a customer advocate (checks and balance with Ops/Production), • Monday through Friday, 8am - 4:30pm., • High School Diploma or equivalent (GED)., • Sitting for extended periods of time., • Walking over long distances to accomplish tasks., • Lifting 10 - 20 pounds regularly and 50 pounds occasionally, • Talking by expressing or exchanging ideas by means of the spoken word in a friendly, professional manner., • Hearing sounds with no less than 40 dB at 500Hz, 100 Hz, and 2000 Hz with or without correction. Able to receive detailed information through oral communication and to make fine discriminations in sound. Powered by JazzHR c4Fop5GzZ5

Job Description Job Summary: The Client Success Specialist at Reader Precision Solutions is responsible for managing mid-level client relationships, ensuring seamless order processing, and supporting account growth through proactive engagement and strategic planning. This role serves as a key liaison between clients and internal teams, addressing complex inquiries, monitoring order progress, and contributing to process improvements. Additionally, the Client Success Specialist mentors Tier 1 team members and plays an integral role in forecasting and planning efforts, helping to drive client satisfaction and organizational success in a high-tech, precision-focused environment. Essential Duties & Responsibilities include but are not limited to: • Client Engagement:, • Manage mid-level client interactions, including processing purchase orders (P.O.s), coordinating re-quotes for existing work, and building strong client relationships to support account growth., • Proactively engage with clients to check the status of orders, provide updates, and resolve inquiries with professionalism and efficiency., • Order Management and Forecasting:, • Monitor the progress of client orders and shipments, ensuring alignment with client expectations and providing timely updates., • Support proactive account planning by analyzing client needs and coordinating forecasting efforts for upcoming orders., • Oversee the creation and maintenance of new and existing part numbers, ensuring accuracy and consistency across all records., • Mentorship and Team Development:, • Mentor Tier 1 team members, assisting them in resolving complex issues related to production and client interactions., • Contribute to the training and onboarding of new team members, sharing best practices and insights to enhance team performance., • Process Improvement:, • Analyze client feedback and internal workflows to identify opportunities for process enhancements., • Collaborate with cross-functional teams to implement solutions that improve efficiency and client satisfaction., • Collaboration and Communication:, • Provide regular updates on forecasted orders to sales and production teams, contributing to strategic planning and resource allocation., • Participate in regular training to deepen knowledge of Reader Precision Solutions’ (RPS) products, services, and systems, ensuring a high level of expertise in client communication., • Other Responsibilities:, • Fulfill all duties and responsibilities required of the Client Support Specialist (Tier 1) position, ensuring a strong understanding of foundational client support tasks., • 3+ years of experience in a client-facing or customer service role, preferably in manufacturing or a related industry., • Proficiency with ERP systems and advanced knowledge of Microsoft Office Suite (Excel, Word, Outlook)., • Strong analytical skills for forecasting, problem-solving, and process improvement initiatives., • Exceptional communication and relationship-building abilities, with a focus on collaboration and proactive client engagement., • Demonstrated ability to mentor and support team members, fostering a positive and productive work environment., • Highly organized with the ability to manage multiple tasks and priorities in a fast-paced environment. The position is full-time, non-exempt (hourly), and requires approximately 40 hours per week. The core schedule for this position will be 7:00am – 3:30pm. Opportunities for Growth: The Client Success Specialist position is a mid-level role that offers a clear pathway to advancement within the Client Relations team, including Tier 3 and leadership opportunities. By excelling in managing complex client relationships and process improvement with team members, this position is instrumental in delivering exceptional client experiences while contributing to the growth of both our clients and Reader Precision Solutions. Benefits & perks of joining the Reader Precision Solutions team include: RPS team members enjoy a challenging & fast-paced work environment in a high-tech manufacturing facility named one of the TOP WORKPLACES by the Milwaukee Journal Sentinel THREE YEARS IN A ROW (2022, 2023 & 2024) and the 35th Annual Wisconsin Manufacturer of the Year. Our work environment is extremely clean, well lit, organized (5S), & climate-controlled. In addition, our team thrives in a supportive culture that provides engaged leadership, ongoing recognition for performance results, and a great benefits package. • Competitive wages (paid weekly on Thursday's), • 8% of base pay shift differential (2nd & 3rd shift), • Benefits begin the month following 30 days of employment: health insurance with points based, holistic wellness program, dental, life, & disability insurance, • Partnership with a near site local clinic for FREE health services including primary & preventative care, walk in visits, labs, prescriptions, etc., • FREE vision insurance!, • 401(k) retirement savings plan with up to 4.5% company match (immediately vested!), • Vacation accrual starts upon hire - accrue up to 2.5 weeks in first year!, • 9 paid holidays with up to two discretionary holidays, • Education assistance up to $5,250 annually (after 12 months of service), • Professional development opportunities – internal & external (cross-departmental training, PMPA conferences, IMTS-Chicago, local technical colleges/universities, & more…), • Career advancement – ongoing training & mentoring with opportunity to grow your skills, • Performance bonus – potential to receive a discretionary year-end bonus based on individual and group performance, • Company paid Short-Term Disability policy, • Company events – team lunches, summer picnic event, holiday party, • Company zoo pass to Milwaukee County Zoo, • Voluntary pet insurance, • Holistic wellness program – earn up to $700 in incentives through points accumulation for accomplishing a variety of wellness activities. Also offered by the Company are employer paid onsite flu shots, biometric screenings, free health coaching & MUCH more!, • Employer paid life insurance – $50,000 policy with options for voluntary life up to $400,000 benefit maximum, • Financial planning resources & onsite financial wellness workshops, • Employer subsidized work shoes & safety glasses program, • Reader Precision Solutions branded attire – $100 annual allowance, • Employee Referral bonus – $1,000 Reader Precision Solutions Four Pillars: Innovation, Empowerment, Integrity & Respect • Innovation – we apply creative solutions to exceed expectations internally and externally. We deliver creative solutions by pursuing continuous improvement, challenging the limits of conventional thinking to drive positive change, and engaging our clients to achieve synergy., • Empowerment – we equip our employees to succeed. We nurture success by setting realistic goals and standards; with accountability and regular performance feedback, providing training opportunities for growth and learning and offering employees a safe and modern work environment., • Integrity – our reputation is everything. We preserve and enhance our reputation by operating with the highest ethical standards, focusing on client needs, and contributing positively to our community and environment. This integrated approach ensures exceptional quality, reliability, and responsiveness for clients in the military & weapons systems, dental & healthcare, defense & tactical, flow control, and specialty markets. Reader Precision Solutions proudly serves a diverse customer base across North America and Europe. To discover why Reader Precision Solutions is the first choice for our partners, and an employer of choice, visit our website: . Reader Precision Solutions is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.

Job Description Job Summary: The Client Support Specialist at Reader Precision Solutions is responsible for providing foundational support to ensure a positive client experience. This role serves as the first point of contact for client inquiries, processes routine purchase orders, and maintains effective communication between clients and internal teams. By handling basic client interactions and ensuring accurate order management, the Client Support Specialist plays a critical role in building strong client relationships and supporting the overall success of the Client Relations team in a high-tech, precision-focused environment. Essential Duties & Responsibilities include but are not limited to: • Client Communication:, • Respond promptly and professionally to basic client inquiries via email and telephone., • Maintain clear and effective communication with clients to address their immediate needs or concerns., • Route complex client calls or inquiries to appropriate team members for resolution., • Order Management:, • Process routine purchase orders (P.O.s) with precision, ensuring timely entry into the system., • Monitor the progress of client orders and shipments, coordinating with internal teams to align with client expectations., • Provide order updates to clients under the guidance of higher-tier team members., • Relationship Building:, • Proactively engage with clients to check the status of orders and provide follow-ups on their inquiries., • Foster positive relationships by demonstrating reliability, responsiveness, and professionalism., • Learning & Development:, • Shadow experienced Client Relations team members to gain a deeper understanding of the company’s products, services, and internal processes., • Participate in regular training programs to develop skills in the Enterprise Resource Planning (ERP) systems, product knowledge, and client communication., • Collaborate with internal teams to understand workflows, enabling more effective client support., • Administrative Support:, • Maintain a well-structured email system, including organizing client communications into designated folders or categories to ensure quick and efficient access to important information., • High school diploma or equivalent is required. Post-secondary education or relevant coursework is a plus., • Strong organizational and communication skills, with an ability to multitask in a fast-paced environment., • High attention to detail and a commitment to accuracy in order processing and communication., • Proficiency in Microsoft Office Suite (Word, Excel, Outlook)., • Familiarity with ERP systems is preferred, though training will be provided if necessary., • A positive attitude with an eagerness to learn and grow within the role., • Demonstrated reliability and professionalism in client interactions. The position is full-time, non-exempt (hourly), and requires approximately 40 hours per week. The core schedule for this position will be 7:00am – 3:30pm. Opportunities for Growth: This entry-level position is designed to build the foundational skills necessary for advancement within the Client Relations team. Successful Client Support Specialists may have opportunities to move into Tier 2 or Tier 3 roles, which involve increased responsibilities such as handling complex client needs, managing key accounts, coordinating re-quotes of existing work and contributing to strategic client relationship initiatives. Benefits & perks of joining the Reader Precision Solutions team include: RPS team members enjoy a challenging & fast-paced work environment in a high-tech manufacturing facility named one of the TOP WORKPLACES by the Milwaukee Journal Sentinel THREE YEARS IN A ROW (2022, 2023 & 2024) and the 35th Annual Wisconsin Manufacturer of the Year. Our work environment is extremely clean, well lit, organized (5S), & climate-controlled. In addition, our team thrives in a supportive culture that provides engaged leadership, ongoing recognition for performance results, and a great benefits package. • Competitive wages (paid weekly on Thursday's), • 8% of base pay shift differential (2nd & 3rd shift), • Benefits begin the month following 30 days of employment: health insurance with points based, holistic wellness program, dental, life, & disability insurance, • Partnership with a near site local clinic for FREE health services including primary & preventative care, walk in visits, labs, prescriptions, etc., • FREE vision insurance!, • 401(k) retirement savings plan with up to 4.5% company match (immediately vested!), • Vacation accrual starts upon hire - accrue up to 2.5 weeks in first year!, • 11 paid holidays, • Education assistance up to $5,250 annually (after 12 months of service), • Professional development opportunities – internal & external (cross-departmental training, PMPA conferences, IMTS-Chicago, local technical colleges/universities, & more…), • Career advancement – ongoing training & mentoring with opportunity to grow your skills, • Performance bonus – potential to receive a discretionary year-end bonus based on individual and group performance, • Company paid Short-Term Disability policy, • Company events – team lunches, summer picnic event, holiday party, • Company zoo pass to Milwaukee County Zoo, • Voluntary pet insurance, • Holistic wellness program – earn up to $700 in incentives through points accumulation for accomplishing a variety of wellness activities. Also offered by the Company are employer paid onsite flu shots, biometric screenings, free health coaching & MUCH more!, • Employer paid life insurance – $50,000 policy with options for voluntary life up to $400,000 benefit maximum, • Financial planning resources & onsite financial wellness workshops, • Employer subsidized work shoes & safety glasses program, • Reader Precision Solutions branded attire – $100 annual allowance, • Employee Referral bonus – $1,000 Reader Precision Solutions Four Pillars: Innovation, Empowerment, Integrity & Respect • Innovation – we apply creative solutions to exceed expectations internally and externally. We deliver creative solutions by pursuing continuous improvement, challenging the limits of conventional thinking to drive positive change, and engaging our clients to achieve synergy., • Empowerment – we equip our employees to succeed. We nurture success by setting realistic goals and standards; with accountability and regular performance feedback, providing training opportunities for growth and learning and offering employees a safe and modern work environment., • Integrity – our reputation is everything. We preserve and enhance our reputation by operating with the highest ethical standards, focusing on client needs, and contributing positively to our community and environment. This integrated approach ensures exceptional quality, reliability, and responsiveness for clients in the military & weapons systems, dental & healthcare, defense & tactical, flow control, and specialty markets. Reader Precision Solutions proudly serves a diverse customer base across North America and Europe. To discover why Reader Precision Solutions is the first choice for our partners, and an employer of choice, visit our website: . Reader Precision Solutions is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.

Job DescriptionDescription: In the wild world of logistics, two characteristics are necessary for success: perseverance and spirit. That’s why Evans has built and continues to build an unstoppable team of dedicated, passionate, and innovative individuals who keep our engine powering forward amidst an industry defined by constant change. As a small-to-medium enterprise, every member of our team has a direct impact upon the growth of our customers, carrier partners and, of course, upon Evans; that’s why our slogan is Growing Together! Evans’ Customer Support Team is responsible for assisting Operations in day-to-day order entry, account support, and helping set up and train users within Evans’ transportation management system (TMS). To complete their objective successfully, Evans’ Customer Support Team audits customer-entered orders for completion and accuracy, procures and corrects missing and incorrect order information, obtains delivery status updates from carriers, and cordially communicates order information to customers. ESSENTIAL FUNCTIONS • LTL and TL order entry/ validation, • Invoice Entry, • Communicate with carriers to obtain pickup/ delivery updates via carrier websites, email, and phone., • Communicate delivery updates to customers via Evans’ transportation management system (TMS), email, and phone., • Communicate information needed to mitigate delivery issues with Evans’ Operations Team., • Maintain the highest level of customer service even when under pressure., • Previous experience with shipping/trucking carriers preferred., • Exceptional customer service skills., • High level of organizational and multitasking skills., • Ability to problem-solve on the spot., • Attention to detail and accuracy., • Experience with Microsoft Office, especially Outlook., • Ability and willingness to learn new software., • Team-oriented., • Self-motivated, dedicated, and enthusiastic., • Ability to read, write, type and speak English fluently is a requirement of this position. Physical Demands and Work Environment: The typical work environment is fast-paced and moderately quiet. Regular use of office equipment is expected, including computer, fax machines, and telephone. Employees may be required to lift on occasion up to 10 pounds. This position is required to sit at a workstation for up to 8 hours a day. Benefits: Evans offers excellent benefits including medical and vision insurance, employer-paid dental insurance, prescription drug coverage, FSA, HRA, 401k matching, 6 paid holidays + 2 floating holidays, PTO, birthday and anniversary days-off, two paid volunteer days, employee assistance program, employer-paid short term disability insurance, employer-paid life insurance, a casual and friendly work environment, fun employee outings, and the opportunity to contribute to and prosper at a quickly growing company. Evans Transportation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Evans Transportation complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Requirements:

Job Description Join the Save More Marketplace team as a Customer Service Supervisor and help us continue our legacy of exceptional service since 1959! In this essential role, you will lead and motivate our customer service team to ensure that every customer has a positive shopping experience. You will be responsible for training staff, managing customer inquiries and complaints, and implementing service standards across the store. Your leadership will foster a culture of excellence and teamwork, making certain that our values of integrity and community remain at the forefront of our operations. If you are passionate about customer service and have the skills to guide a team, we would love to hear from you! Responsibilities • Supervise and support customer service associates to ensure a high level of customer satisfaction., • Handle escalated customer inquiries and complaints with professionalism and empathy., • Train new hires on customer service best practices and company policies., • Monitor service metrics and provide feedback to staff to improve service quality., • Manage scheduling and workflows to ensure adequate coverage during peak times., • Collaborate with management to develop and implement customer service initiatives and training programs., • High school diploma or equivalent; additional education or training in customer service is a plus., • Previous experience in a customer service role, with supervisory experience preferred., • Excellent communication and interpersonal skills., • Strong problem-solving abilities and a customer-focused mindset., • Ability to work effectively in a fast-paced and dynamic retail environment., • Ability to motivate and inspire a team to achieve customer service goals., • Flexibility to work various shifts, including evenings, weekends, and holidays.

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Competitive salary, • Health insurance Youll be responsible for creating insurance policies, advising potential clients on coverage, and converting quotes into new policies. Youll also help resolve billing issues, change policies, and make policy recommendations. Insurance Customer Service Representative Responsibilities Responds directly and promptly to client inquiries and requests Develops and maintains client service plans and manages mid-term changes Accurately prepares, processes, reviews and monitors various documents such as certificates of insurance, auto ID cards, binders, renewal information requests, audits, endorsements, and proposals. Responsible for new client setup and ongoing client maintenance in the appropriate agency management system Meets with clients as needed to review clients accounts as needed Handle complaints, present appropriate solutions, and alternatives within the timeframes set, and follow up to ensure that the issue has been resolved Insurance Customer Service Representative Required Skills Strong sales and Customer Service skills Excellent active listening, interpersonal, and communication skills Prioritize and meet deadlines Computer experience with Windows based software and general office equipment Ability to work in a team based setting Attention to detail Insurance Customer Service Representative Education and Experience High school diploma or equivalent required Insurance background preferred, but willing to train the right person Insurance Customer Service Representative Licenses or Certifications Active Wisconsin insurance license preferred or be willing to obtain upon hire.

Job Description NOW HIRING – Customer Care Manager/Sales Position: Front Desk/Sales/Admin for Physical Therapy Clinic Who We Are Looking For: Do you love to meet and connect with new people? Is brightening someone’s day one of your favorite things to do? Are you self-motivated and ambitious? Are you comfortable with sales? Is being organized a top priority in your life? Are you able to multi-task and prioritize projects while simultaneously meeting deadlines and keeping your day on schedule? Can you communicate effectively with people from all different backgrounds – with both verbal and written communication? Do you enjoy being a part of the solution when you spot something that’s not working? Can you anticipate the needs of other people because you show up for work knowing that the smallest details always make the difference? Do you have a positive outlook on life? Do you love working with a team passionate about changing peoples’ lives for the better? Are you flexible, open to change and committed to continuous learning and improvement? If so, you could be just the person we are looking for to join our team! The Role: Because we are growing, we are looking for a part-time to full time team member to join us in one of the most important roles in our organization. You will be the first person our clients meet and you will be integral in helping us to WOW our clients with their experience, helping to boost our acquisition and retention of customers and perform administrative & organizational tasks that keep the business running smoothly. Your role will be to help us grow the revenue of the clinic by providing an exceptional patient experience, booking new patients via the phone/online and excelling at helping to retain those patients as lifelong customers to the business. You’ll do that by creating the type of customer experience patients are happy to pay for and can’t wait to tell others about and by representing our company in an professional way. We are looking for someone who has a fun personality, is detail oriented, creative, can multi-task and is proficient at prioritizing daily and weekly tasks. You must be comfortable with talking to strangers at length in person and on the phone as well as taking payment and having conversations about the life-changing value we deliver to justify the investment of our services and products. Please ONLY apply if you can handle these conversations about money/cost. We are a private, high level medical practice and the conversation about money with clients cannot be ignored. Should you come on board with us, you will be instrumental in connecting our amazing and highly motivated clientele with the very best holistic physical therapy care available. You will provide top level customer service with a stellar focus on the dreams and aspirations of the clients in which you serve and help educate them so they can make the very best decisions about their health. You will regularly feel the fulfillment of seeing the clients we serve be empowered to transform their lives. This position comes with extensive mentoring and training to enhance your customer service, hospitality, administrative, business, sales and personal growth skills. The Tasks: • Customer Service & Hospitality: Fostering deep relationships with patients & prospective clients. Providing a warm welcome and a 5-Star Experience in the waiting room for our patients; an environment they’ll look forward to coming back to. Communicating with warmth and deep caring through all communication. Connecting with our clients, cheerleading them, listening to them and supporting them in their healing journey. Developing a nurturing style that encourages clients to increase their propensity to engage with our business., • Acquisition: Hold a lengthy (often 15-20 min or longer) conversation with new patients on the phone discovering their goals and emotional drivers, communicating how we can help, determining who would be a good fit for our practice, ensuring any new patients are excited about and committed to beginning their care, know what to expect their first day and understand our exceptional level of service. Maximize our word of mouth referrals by asking for Google Reviews, using in-house marketing systems like writing and sending handwritten thank you notes, sharing about our Referral for Reward program. Prepping welcome gifts for new and prospective clients., • Retention: Follow up with patients over the phone to ensure satisfaction is being achieved, to help ‘save’ potential drop offs, and to reactivate past patients with special offers. Perform scheduling, taking payment, building up & managing our waitlist. Communicate with patients, before and after appointments to ensure satisfaction is being achieved., • Sales: Communicate the value of our services and be able to explain how we’re unique and why what we do is more than worth the price we are asking. Successfully handle price objections when appropriate. Assist with sales of orthotics and other therapy self treatment tools., • Administrative: Provide administrative support to owners and assist with special projects to facilitate clinic growth. Accurately manage inventory and order supplies. Provide patients with requested itemized therapy receipts within 5 business days. Organize and plan all schedules with accuracy - maximizing efficiency and revenue for the clinic. Update data about our customers on a regular basis and use our CRM (Keap/Infusionsoft) for meticulous record keeping to ensure good communication between our customers and staff. Accurately inputs data to track clinic metrics with reliable detail. Develop and regularly update the procedures library so every aspect of your role is documented and can be achieved by anyone else in the business., • Other: Assist with childcare every now and then (if a patient would have to otherwise cancel their appointment due to lack of childcare)., • Be able to hold meaningful conversations with prospective patients on the phone for often 15-20 min or longer (empathy), • Be able to answer all questions asked on the phone in such a way that increases the likelihood that the person asking will want to become a customer (insightful and knowledgeable), • Provide a warm and welcoming greeting to patients when they arrive in the clinic or call. Recall names, faces and stories/personal details of patients and in doing so making our patients feel welcomed, important and remembered (patient experience), • Is comfortable following up with people in a variety of ways: phone, text, email, direct mailings and even customized videos that you will create that speak to our customers directly., • Plans and organizes, schedules and budgets time in an efficient, productive manner, focuses on key priorities (organization and planning), • Extremely detail-oriented, • Follow through on commitments; lives up to verbal and written agreements (dependability), • Demonstrates an ability to quickly and proficiently understand and absorb new information, • Open to and embraces change, flexible, committed to learning, • Is a quick, self-motivated learner who wants to work for a company who will invest in their growth and education, • Has experience in a business or industry where targets need to be met. Your performance WILL be measured and you will be held accountable for your job performance. You will be offered initial and ongoing training and coaching with world class coaches to ensure your success in the role., • Does not let important details slip through the cracks (attention to detail), • Demonstrates tenacity and willingness to go the distance and be creative to get something done (persistence), • Must be honest, reliable and must be able to work independently (not always needing to be told what to do)., • Brings new ideas to the company. (proactivity), • Wants to work in a fast-paced NO DRAMA environment where office politics, backstabbing, gossip and negativity are NOT tolerated, • Experience in this exact role is not required., • Provide you with ongoing training and support in the fields of sales, customer service and front desk administration. We believe whole-heartedly in education, and provide an immense amount of training, teaching, and coaching., • Give you an amazing environment to work in that includes working with a team of wonderful and very supportive staff – as well as very friendly customers, • Opportunity to develop and grow in a team that is value driven and strongly service oriented, • Competitive salary with benefits and with opportunity to earn even more as we grow as a result of your impact, • Opportunity to make a big difference in our patients’ lives every day MISSION: To help people make the best decisions about their health and to brighten their day with every interaction. CORE VALUES: • People First, Patients Second, • Choose Compassion and Integrity, • Deliver WOW Through Service, • Anticipate Unstated Needs, • Pursue Growth & Learning, • Embrace & Drive Change, • Build a Fun & Positive Team and Family Spirit, • Positive Community Impact, • Lead By Example, • Feedback Is A Gift About Us – Balance Within Integrative Physical Therapy Our goal is to help as many people as possible enjoy an active lifestyle and avoid medications or surgeries. We are the Premiere Integrative Physical Therapy practice of the Midwest, offering a cutting-edge combination of Traditional and Holistic therapies to give our patients the best results possible, even when other approaches have failed. Our clinic specializes in the integration of Orthopedics, John Barnes’ Myofascial Release, Visceral Manipulation, CranioSacral Therapies, TMD and Women’s Health. We are a small but quickly growing clinic of 6+ years that has firmly established itself as a leader in providing the highest level of care for our patients with everything from chronic/complex to simple/acute problems. Much of our growth has happened because of the incredible team and culture that has been created at Balance Within, prioritizing not only giving the very best care to our patients but also taking great care of our employees. We’ve created a space where staff love to come to work to learn and grow, and a place our patients look forward to coming back to time and time again. We operate outside the traditional healthcare system, which means we serve our clients with a passion and client experience at the level of the Ritz Carlton, and we are looking for your help and creativity to carry out that level of service to our clients. We encourage you to examine our clinic website as well as our many 5 star Google Reviews in order to best understand who we are and the patients we serve: View Google Reviews Here Our team currently includes 5 highly skilled Physical Therapists and we are looking to add another rockstar to our team in this crucial front desk role! As a result, we are now offering you an opportunity to help us continue to grow and provide an exceptional care experience for our patients that goes way beyond what is offered by most health care facilities. Compensation for this Role: Competitive Full-Time or Part-Time pay available ($20-$25/hour depending on experience and skill level) with some Benefits. Opportunity for increased pay and career advancement. Hours: Ideally 40 hours/week, open to hiring a candidate looking for 20+ hours/week. Option to begin part time and work up to full time as well. Location: Delafield, WI *Our clinic is located in Delafield, WI and this position may also include some remote/work from home opportunities. How To Apply: If you think you’d be a good fit for this position, we invite you to apply by clicking the “Apply” link. This could be your chance to get involved in a fast-growing business and to help people improve their quality of life every day. *Be sure to answer all the questions and include your resume as well for full consideration. **Please apply only if: • You are the type of person who is willing to learn and grow in every aspect of your role and to be held accountable to high standards and performance measures, • You have experience in admin/office work AND have worked in a customer service or hospitality environment, • You are comfortable with talking about money/costs. Because we are a cash pay clinic, we do also need you to talk to patients about money/cost and the value provided, and if you don’t want to do that, then this job is not for you. Being a fee-for-service clinic is what allows us to provide the highest level of care for our patients and have the freedom to create the greatest impact in their lives. Thank you for your interest in this position, we look forward to hearing from you soon! All the best, Doctors Sarah and Jereme Trunk Owners, Balance Within - Integrative Physical Therapy Powered by JazzHR jtTp1qO4hx

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Customer Service / Remote] - Anywhere in U.

Customer Service / Fully Remote] - Anywhere in U. Competitive salary / Comprehensive benefits / Training provided - As a Billing Rep you'll: Answer heavy call volume in a remote call center environment; Answer patient questions and address concerns in a friendly and empathetic manner; Forward calls

Call Center / Customer Service / Remote] - Anywhere in U.

Call Center / Remote] - Anywhere in U.

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The Client Ultrasound segment, a fast-growing business in client, is the global leader in ultrasound medical devices and solutions.

Keywords: CSR, customer service rep, Customer Service Representative, Admin Assistant, Administrative Assistant. Extraordinary Customer Service skills. Are you looking for a fast paced position that offers just the right balance between Customer Service and Admin? Our Hudson branch is looking to add

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CSR / Remote] - Work from Anywhere in U.

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Call Center / Remote] - Anywhere in U.

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Brady Corporation is seeking a Customer Service Representative that will provide new and existing customers with the best possible service in relation to billing inquiries, service requests, suggestions and complaints while adhering to SOX and ISO requirements to drive a best-in-class customer exper

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Watts: Reimagining The Future Of Water.Together, we're reimagining the future of water.We feel proud every day about what we do.We're all part of the same crucial mission, no matter what function we support -- it's to provide safe, clean water for the world, and to protect our planet's most valuable

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Process requests for credit memos, returns and invoices within corporate guidelines.