Scanning Operator Level 1
16 days ago
Richmond
Job Description Overview CTG is seeking to fill a Scanning Operator Level 1 opening for our client in Richmond, VA. Location: Richmond, VA Duration: Ongoing contract Purpose: Assist with operational accountability for managing all aspects of digital imaging and scanning to meet contractual SLAs and ensure customer orders are complete per specifications. Scope: This position is key for ensuring the accuracy of digital imaging processes and enhancing customer satisfaction through efficient document management. Duties: • Assist with the day-to-day operations within a Digital Imaging Center, focusing on digital imaging and related duties., • Ensure customer issues and escalations are resolved or further escalated as appropriate., • Conduct quality checks on work to ensure accuracy and adherence to standards., • Adhere to safety procedures and logical/physical security requirements., • Work independently and as part of a team; perform backfile duties for absent coworkers., • Receive, sort, and process mail documents and packages, ensuring timely delivery., • Validate and prepare documents for scanning, including removing bindings and inserting slip sheets., • Operate high-speed scanning equipment, perform quality checks on scanned images, and index images according to customer specifications., • Excellent verbal and written communication skills., • Strong attention to detail and ability to manage large volumes of documents., • Proficiency in MS Office and data entry., • Familiarity with administrative tasks and document preparation., • Minimum 1 year experience in a Customer Service environment., • Data entry experience or background as an Office Clerk is a plus. CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role. To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Recruiter Emily Drew at . Kindly forward this to any other interested parties. Thank you!