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Job DescriptionDescriptionThe role: As a Business Development Representative (BDR), you will play a critical role in driving TradeCentric’s growth. You will partner closely with Account Executives and Solution Engineers to identify, engage, and qualify prospective customers, building a strong pipeline of Sales Qualified Leads (SQLs). This is a quota-carrying role designed for ambitious, career-minded professionals looking to build a strong foundation in enterprise sales within a global technology organization. You will receive structured onboarding, ongoing coaching, and clear development pathways into roles such as Account Executive, Pre-Sales, Solution Consulting, or Sales Leadership. Report To: Sales Manager Pay Range: Base salary ranges from $55,000 to $65,000, with OTE of $85,000-$100,000. Final compensation is determined based on skills, experience, and qualifications. Work Location: This role is 100% remote. While we prefer candidates based in the below city/states, we are open to considering candidates from other locations if you feel you meet the role’s qualifications. Don’t hesitate to apply if you’re excited about this opportunity and believe you’re a great fit! -Raleigh, North Carolina-Charlottesville, Virginia -Boston, Massachusetts-Minneapolis, Minnesota-Chicago, Illinois What You'll Do:Drive Outbound Prospecting • Execute high-volume outbound prospecting (calls, email, LinkedIn, video) into targeted accounts, • Conduct persona-based research to deliver relevant, value driven messaging, • Generate Sales Qualified Leads (SQLs) aligned to defined qualification standards, • Consistently meet or exceed monthly activity and SQO targetsQualify & Advance Opportunities, • Conduct discovery aligned to Same Side Selling methodology, • Assess fit against TradeCentric’s Ideal Customer Profile, • Ensure high-quality SQL handoff to Account ExecutivesPartner in a Win-Team Sales Motion, • Collaborate closely with Account Executives and Solution Engineers to support account strategy and opportunity progression, • Re-engage stalled opportunities to uncover blockers, identify additional stakeholders, and maintain deal momentum, • Participate in territory planning and account mapping sessionsOwn CRM Discipline & Pipeline Visibility, • Accurately track prospecting activity and pipeline in Salesforce, • Maintain forecast visibility and provide weekly performance updates, • 1–3 years of outbound BDR/SDR experience (B2B technology preferred), • Proven track record of meeting or exceeding quota, • Experience generating SQLs through outbound prospecting, • Confident cold-caller with strong objection-handling ability, • Clear, concise communicator able to uncover business challenges and articulate value, • Strong CRM discipline (Salesforce experience preferred), • Highly organized with the ability to prioritize and manage competing activities, • Goal-oriented, positive, self-starter with strong analytical skills and a track record of autonomy, ownership, and execution

Job Description Coffee and Tea Equipment Tech Our Company Capitol Coffee Systems was founded to do one thing: Offer the highest level of service in the office coffee industry. More than 35 years and 3000 customers later (. . . yes we can brag a little) we provide quite a bit more than just the best coffee. Create an atmosphere of teamwork and appreciation by offering killer coffee, beverage and food programs, all with industry-leading service and support. So while our product menu has changed over 35 years, our dedication to service never will. Capitol Coffee Systems is a family-owned business, which has been servicing the Raleigh/Durham area for over forty years. Our mission is to provide quality products to our customers while maintaining superior customer service. Coffee and Tea Equipment Technician As a coffee and tea equipment technician, you work with coffee equipment manufactures, coffee shops, restaurants and convenience stores to repair, troubleshoot, install machines and related equipment. Your responsibilities are to service various coffee and tea machines, after installations regular inspections and maintenance. You will carry out your duties by assisting in person, through email and over phone assistance. Essential Duties and Responsibilities include the following: Drives a service van or box truck to and from customer locations Loads and unloads vehicle with equipment, parts, and product Diagnose and repair all Capitol Coffee equipment, while ensuring all safety protocols are followed Responsible to obtain signed equipment loan agreement for all installs from each customer and return paperwork to office at the end of shift Clean coffee equipment as needed Make filter changes and CO2 tank swaps, as assigned Reports issues with vehicle to manager and ensures truck is brought in for routine maintenance Physical Requirements Able to climb into and out of truck cab and back of truck multiple times per shift Be on feet throughout the day in customer facilities Able to walk, climb, balance, stoop and kneel Able to use hand tools such as screw drivers and crimpers Must be able to manipulate hands and arms to work on the inside of machines Must be able to safely lift 50-100 pounds from ground to counter height Load and unload equipment with an average weight of 50-100 pounds. Individual will be required to frequently push/pull a hand cart with up to 200 pounds up to distances of 500 feet Abide by company no alcohol/drug use policy Able to withstand exposure to outside weather conditions Competencies Demonstrates exceptional technical skills and knowledge of coffee equipment Able to maintain company records through use of smart phone, iPad, or laptop computer Able to read and comprehend technical manuals Able to comprehend technical training and training videos Ability to read and comprehend simple instructions, short correspondence, and memos Possess excellent interpersonal skills Strong oral and written communicator Works well as both an individual contributor and as a team member Displays ability and willingness to make decisions Exhibits sound and accurate judgment Professional appearance and demeanor Observe safety and security procedures Licenses Must have a valid driver’s license Benefits Flexible schedule Health, Dental, and Vision insurance Health Savings Account PTO 401K Capitol Coffee Systems, Inc. provided the following inclusive hiring information: We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. Job Type: Full-time Schedule: Monday-Friday, 8am-4:30pm Pay: $22.00 - $25.00 per hour Powered by JazzHR 6h81NQrcU1

Job DescriptionAre you a leader who has the following traits? • Competitive, • Entrepreneurial, • Coachable, • Communicative, • Self-disciplined, • Authentic If the answer is yes, consider becoming a professional wealth advisor to drive positive impact in the lives of families every day. At New York Life, you’re in control of your career journey. Backed by a Fortune 100 company that is a leader in the financial services industry, New York Life will invest in you from the start, training you in valuable skills such as marketing, customer relationship management (CRM) and communication, and providing you with a development team and sales support to guide your success... What we’re looking for... We’re looking for people who want to make a lasting impact on the financial well-being of individuals, families, and small businesses. New York Life’s Wealth Advisory Practice Model¹training program is designed to develop your expertise in helping clients build and manage wealth to meet a wide spectrum of their needs in the areas of protection, retirement, investment, and estate planning. From helping to manage their assets to growing their wealth, this specialized curriculum will equip you with the knowledge to improve your clients’ financial future while building a meaningful career for yourself. What we offer... Training and development We’ll equip and train you with a multifaceted approach that includes an industry-leading learning platform, personalized coaching from dedicated training professionals, and the ability to obtain industry professional designations. We are so committed to training that we’ll subsidize it in your first two years, providing you with additional funds to help keep you on your feet while you complete our training program and grow your business. You’ll also get rewarded and acknowledged with sales incentives and professional-development trips for our top-performing advisors. What you need to know You’ll be on a path to become a financial advisor. Our wealth advisory curriculum focuses on wealth accumulation strategies using a goals-based planning approach. You’ll focus in your first 12–18 months on obtaining licensing, earning professional designations and completing the core curriculum. New York Life pays 100% of the costs to obtain the following licenses and designations associated with becoming a financial professional and the Wealth Advisory Practice Model coursework:, • Licenses: Life, Health², SIE, Series 6 (or 7) and 63, • American College Designations: FSCP, ChFC and WMCP Digital tools Beyond this training and support, New York Life will equip you with the tools you need to succeed day-to-day, including experts on hand to answer your questions and a suite of digital sales, prospecting, and marketing tools that will help you attract and retain your clients with web, social, and email content. Products and solutions Together with its subsidiaries, New York Life provides a range of products, including life insurance, annuities, long-term care insurance, disability income insurance, and investment products such as mutual funds³ through our broker-dealer arm, NYLIFE Securities LLC (member of FINRA and SIPC), a Licensed Insurance Agency, ensuring that the solutions you develop with your clients can help them and their families achieve their financial goals. You’ll also be able to specialize and gain expertise in different areas, such as by becoming a financial advisor with Eagle Strategies LLC, our investment advisory division, to offer wealth management and advisory services,⁴ estate planning strategies, and business solutions. Human guidance When you join New York Life, you’re joining a strong team with peer-to-peer support options like study groups, mentorship, and other opportunities to engage with your fellow financial professionals. How we will compensate you. You have the power to determine your own income with our commission-based compensation. In 2022, the average income of our agents under the N8 and N9 Agent’s Contract who met annual minimum sales production requirements was $115,917.⁵ Individual agent performance will determine your income. Benefits include medical, dental, vision, life, and disability insurance, as well as a 401(k) and pension.⁶ About New York Life... New York Life is a Fortune 100 company with a long history of doing good. We have been in business for over 175 years, helping generations of Americans protect their families and attain their financial goals. As a mutual company, we are accountable only to our policyholders, not to Wall Street or outside investors. We are focused on the long-term success of our clients. Awards & Accolades..., • We’re proud of our financial strength.⁷, • A++ Superior (A.M. Best), • AAA Exceptionally Strong (Fitch), • Aaa Exceptional (Moody’s), • AA+ Very Strong (Standard & Poor’s) We’re proud of the training we offer.⁸, • Training Magazine’s APEX Award for 2022 We’re proud to be recognized by organizations that also value diversity., • Human Rights Campaign: 2022 Corporate Equality Index, • Forbes 2022: America’s Best Employers for Diversity, • Latino Leaders 2022 Best Companies for Latinos to Work For We’re proud of the help we’ve provided and continue to provide our clients.⁹, • 5.3 million LIVES PROTECTED. Includes all owners of individual life insurance and annuity policies, • $579 million LIFETIME ANNUITY INCOME PAID. Includes all payouts on individual income annuity products., • $4.5 billion IN LIVING BENEFITS AWARDED. Includes life and annuity cash value accumulation and qualifying policy dividends paid. Dividends are not guaranteed., • Over $1.2 trillion LIFE INSURANCE PROTECTION IN FORCE. Includes term, whole, and universal life.¹⁰, • Wealth advisory requires affiliation as a financial advisor with Eagle Strategies LLC, a Registered Investment Adviser and a New York Life Company. Qualification requirements include but are not limited to applicable FINRA general securities, agent state law, investment advisory licenses, compliance history, production standards, and required training., • Life and Health licenses are required before a candidate is appointed as an agent for New York Life., • Offered by properly licensed registered representatives through NYLIFE Securities (member FINRA/SIPC), a Licensed Insurance Agency and a New York Life company., • Wealth management and advisory services offered by Financial Advisors of Eagle Strategies LLC, a Registered Investment Adviser and a New York Life company. Qualification requirements include but are not limited to applicable FINRA general securities, agent state law, investment advisory licenses, compliance history, production standards, and required training. Requirements are subject to change., • Based on 2022 company data for 7,603 agents operating under our N9 and N8 Agent’s Contracts in all states, without persistency bonus, who were active as of December 31, 2022. N9 is the current contract for new financial professionals. N8 contracts were issued to new financial professionals prior to April 2004. Contracts determine your compensation and benefits. Sales production requirements are determined annually by the company. Historical agent incomes are provided for informational purposes only. Agent income is not guaranteed. Income is dependent upon the sales of each agent. Agent compensation is commission-based and determined through the ledger process. Overall compensation includes positive income credits for commissions based on actual sales and certain allowances or incentives, if eligible, based upon persistency and production, as well as debits associated with commission reversals, authorized expenses, and other items. Each credit and debit posted to the Agent’s Ledger is part of determining the agent’s compensation and no individual credit posted to the ledger is earned until the ledger reconciliation process is complete. Agents receive payments equal to the positive balance on the Agent’s Ledger after the credits and debits are applied., • This is necessarily brief and provides only general descriptions of the benefits available to eligible agents under the applicable plans. Specific terms, such as eligibility and benefits, are determined only by the terms and conditions contained in the relevant plan documents. In the event of any conflict between the information herein and the provisions of the plan documents, the plan documents will govern. The company reserves the right to amend or terminate the benefit plans described herein at any time for any reason., • New York Life Insurance Company continues to receive the highest financial strength ratings currently awarded to any life insurer in the U.S. from all four major rating agencies. Source: Individual Third-Party Ratings Reports: A.M. Best A++, Fitch Ratings AAA, Moody’s Aaa, and Standard & Poor’s AA+ (as of 10/18/2022). The ratings do not apply to investment products as they are subject to market risk and will fluctuate in value., • All figures reflect the consolidated results of New York Life Insurance Company and its domestic insurance subsidiaries, including New York Life Insurance and Annuity Corporation, for the 12 months ending December 31, 2022., • This reflects the consolidated results of New York Life Insurance Company (NYLIC) and its domestic insurance subsidiaries, including New York Life Insurance and Annuity Corporation (NYLIAC), for the 12months ending December 31, 2022. Individual life insurance in force is the total face amount of individual life insurance contracts (term, whole, and universal life) outstanding for NYLIC and its domestic insurance subsidiaries at a given time. The company’s individual life insurance in force totaled $1,166.01 billion at December 31, 2022 (including $180.61 billion for NYLIAC). Intercompany transactions have been eliminated in consolidation. New York Life is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity V1_AR10511_042023 SMRU 5021157.4 (Exp. 04.30.2024)

Job DescriptionStudio Leads at JETSET Pilates are dynamic team members that help clients and assist instructors. Studio Leads are responsible for providing exceptional service to clients while assisting staff, whether it be in-person, via email, or over the phone. Most importantly, Studio Leads will build rapport with all clients and staff to create and maintain a welcoming environment. Studio Leads will be required to answer phones, field questions, respond to emails, and process sales in keeping with JETSET Pilates Standards of Service. They are expected to perform retail transactions accurately, maintain a clean and organized front desk and lobby area, assist Instructors in opening & closing duties, and stay up-to-date on all policies and pricing options in order to provide accurate information to existing clients and potential new clients. Studio Leads assume other duties as assigned and are expected to work morning, evening, and weekend shifts as necessary. Duties and Responsibilities • Assist in delivering the ultimate boutique fitness experience to every client, every time., • Provide the highest level of customer service to all clients and visitors upon arrival., • Greet and check-in clients professionally upon arrival and thank them as they leave., • Recruit and retain clients, answer questions, solve problems, and refer comments and concerns appropriately., • Sell memberships and class packages in-person, online, and over the phone., • Facilitate new sales, in conjunction with the General Manager/Owner-Operator by utilizing the Client Relationship Manager (CRM) system (AXLE)., • Maintain a clean and tidy studio.

Job DescriptionStudio Leads at JETSET Pilates are dynamic team members that help clients and assist instructors. Studio Leads are responsible for providing exceptional service to clients while assisting staff, whether it be in-person, via email, or over the phone. Most importantly, Studio Leads will build rapport with all clients and staff to create and maintain a welcoming environment. Studio Leads will be required to answer phones, field questions, respond to emails, and process sales in keeping with JETSET Pilates Standards of Service. They are expected to perform retail transactions accurately, maintain a clean and organized front desk and lobby area, assist Instructors in opening & closing duties, and stay up-to-date on all policies and pricing options in order to provide accurate information to existing clients and potential new clients. Studio Leads assume other duties as assigned and are expected to work morning, evening, and weekend shifts as necessary. Duties and Responsibilities • Assist in delivering the ultimate boutique fitness experience to every client, every time., • Provide the highest level of customer service to all clients and visitors upon arrival., • Greet and check-in clients professionally upon arrival and thank them as they leave., • Recruit and retain clients, answer questions, solve problems, and refer comments and concerns appropriately., • Sell memberships and class packages in-person, online, and over the phone., • Facilitate new sales, in conjunction with the General Manager/Owner-Operator by utilizing the Client Relationship Manager (CRM) system (AXLE)., • Maintain a clean and tidy studio.

Job DescriptionStudio Leads at JETSET Pilates are dynamic team members that help clients and assist instructors. Studio Leads are responsible for providing exceptional service to clients while assisting staff, whether it be in-person, via email, or over the phone. Most importantly, Studio Leads will build rapport with all clients and staff to create and maintain a welcoming environment. Studio Leads will be required to answer phones, field questions, respond to emails, and process sales in keeping with JETSET Pilates Standards of Service. They are expected to perform retail transactions accurately, maintain a clean and organized front desk and lobby area, assist Instructors in opening & closing duties, and stay up-to-date on all policies and pricing options in order to provide accurate information to existing clients and potential new clients. Studio Leads assume other duties as assigned and are expected to work morning, evening, and weekend shifts as necessary. Duties and Responsibilities • Assist in delivering the ultimate boutique fitness experience to every client, every time., • Provide the highest level of customer service to all clients and visitors upon arrival., • Greet and check-in clients professionally upon arrival and thank them as they leave., • Recruit and retain clients, answer questions, solve problems, and refer comments and concerns appropriately., • Sell memberships and class packages in-person, online, and over the phone., • Facilitate new sales, in conjunction with the General Manager/Owner-Operator by utilizing the Client Relationship Manager (CRM) system (AXLE)., • Maintain a clean and tidy studio.

Job Description Where Better Careers Begin! Massage Envy 8357 Creedmoor Road Do you have a passion for helping others? At the Massage Envy [Location] franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey. Perks & Pay: • Company contributed medical insurance for full-time team members, • Vision, Dental, Accident, Short-Term Disability, Long Term-Disability and Life insurance also available, • 401(k) retirement plan for all team members after 6 months of employment, • Paid Time Off (PTO) for full-time team members, • Discounted pet insurance through Fetch, • A flexible schedule for a better work/life balance, • In-depth product and service training, • Employee Assistance Program available, • 40% off all products, • Long-term career planning and advancement Qualified Candidates: • Must be 18 years or older, • Have a high school diploma (or equivalent) and previous retail or sales experience (preferred), • Are critical thinkers with excellent math and computer skills and the ability to multitask, • Have great people skills and can establish positive relationships with guests, • Are supporters of total body care with a general knowledge of massage and skin care services Day-to-Day: • Provide outstanding customer service and help everyone feel valued and understood, • Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations, • Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions, • Help grow and retain a client base both in-person and through phone/email outreach Culture & Support: • Trained leadership that is invested in YOUR success, • Award programs (like Sales Associate of the Year), • A caring community that strives to celebrate individuality and share knowledge If you’re ready to join a growing community with experienced professionals who share your same passion, we can’t wait to meet you! Apply Today! *ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location.

Job DescriptionSalary: Tolling Manufacturing Manager : Atticus About Us Atticus is a demand-driven manufacturer of Battle-Tested Chemistries; 100% American-Owned with a purpose to Enhance Daily Life and committed to long-term viability. Through our Agriculture and EcoCore portfolios, we are committed to the protection of critical food supply and beautification of our environment. With 95%formulationon US soil and the broadest, most diversified portfolio in the industry, we aim to execute with clarity and focus - delivering on our value proposition: Relevant. Simple. Reliable. For more information and a complete list of products, visit AtticusLLC.com. What you will do in this role This position will work in conjunction with the Director of Manufacturing, Formulation Development, Quality Assurance and Supply & Production Planning to ensure the safe, compliant, and cost-effective manufacture of Atticus products which meet all quality specifications and customer expectations. This position will facilitate production execution at local toll manufactures (tollers) by providing technical guidance, boots on the ground support and exceptional coordination with key internal and external stakeholders. This role will report to the Director of Manufacturing. Responsibilities • Establishes and maintains relationships with domestic toll manufacturing partners, including developing new relationships, setting clear expectations, assisting in setting long term strategies, and providing guidance/support for process improvements to drive efficiencies in manufacturing and operations, • Supports production startup preparations via the Supply & Production Planning team, ensuring clear communication, technical information exchange and problem resolution processes exist both internally and externally with toll manufactures, • Assists in the development and maintenance of the Planners Toolkit which includes toll manufacture specific information on formulation and packaging capabilities, unit thruput, batch size requirements and limitations, and critical contacts, etc., • Monitors and analyzes toll manufacture capacity, utilization and production output to provide recommendations for improvement and alignment both internally and externally with toll manufactures, • Approves and maintains Manufacturing Manuals for all active formulations to ensure Confidential Statement of Formulation (CSF) compliance, and manufacturing process validity and efficiency, • Responsible for D365 (ERP system) bills of materials (BOMs) including alignment and compliance with CSFs and Manufacturing Manuals; ensures related processes are established and maintained, • Assists with manufacturing scale up by employing a 3 phased strategic approach, including: Phase I Lab batch, Phase II Trial campaign, and Phase III Commercial campaign, • In coordination with Quality Assurance, Inventory Management and Supply & Production Planning, analyzes blocked stock and slow-moving inventory and provides guidance for inventory disposition including the development of rework protocols where needed, • Where applicable, assists in quality nonconformance and field complaint investigation, resolution, and implementation of corrective and preventive actions, • In coordination with the Director of Manufacturing, facilitates continuous improvement through initiating and leading cost savings opportunities in the production process including conversion fees, clean-out/changeover optimization, waste disposal, etc., • Supports, facilitates, and implements production related metrics such as, production attainment (actual production vs. scheduled production), % on-time production, non-conformance against units produced, cost management and tracking of annual production units/campaigns by formulator, • Performs toller audits (formal and informal), which include critical to quality document audits (i.e., manufacturing manual, specifications, analytical methods, etc.), formulation inspection, finished product inspection, general housekeeping, and inventory management, • Participates in the Management of Change (MOC) process and ensures proper implementation as it relates to production activities, • This position will require ~50% travel Required Skills/Qualifications • Exceptional interpersonal skills and proactive communication skills, • Strong written, verbal, and presentation skills, • Ability to work effectively across diverse and cross-functional teams, under critical timelines, while balancing the needs of internal and external customers, • Excellent analytical skills, proficient in Microsoft Excel and data manipulation, • Strong initiative, problem solving and attention to detail, • Outstanding organization, planning, project management, time management and prioritization skills, • Bachelors degree from a four-year college or university in engineering, supply chain management, or a technical discipline of equivalent focus required; advanced degree preferred, • At least 5 years related manufacturing experience and/or training; or equivalent combination of education and experience, preferably in the agriculture or chemical field Why Atticus? Atticus is committed to the longterm success of our industry and our people. Through active involvement in key task forces and partnerships with organizations shaping tomorrows leaders, we demonstrate responsible stewardship, promote safe product use, and advance the Agriculture and EcoCore markets we serve. Through our employee experience,Atticus Freedom, we intentionally invest in our team by providing the tools, support, and environment needed to perform at a high level. Our culture is not a program it is embedded in how we operate, collaborate, and make decisions. By prioritizing professional development, leadership growth, and overall health and wellbeing, we build a strong, unified team aligned by shared values together asOne Atticus. What We Offer Our SuCitta Warriors Our people are our most valuable asset. Atticus offers a comprehensive and competitive total rewards package designed to support both professional success and personal wellbeing, including: • Comprehensive medical, dental, and vision benefits beginning Day 1, • Company performancebased quarterly bonus opportunitiesthrough theSuCitta Warrior Achievement Plan (SWAP), allowing team members to share directly in the success of the company, • Employee Stock Ownership Plan (SuCitta Stealth), providing longterm ownership and alignment with Atticus growth, • A thoughtfully designed workplace experiencethat supports physical, mental, and emotional wellbeing, • Ongoing professional and leadership development opportunities, • A valuesdriven culturegrounded in accountability, adaptability, decisiveness, and a commitment to delivering results At Atticus, greatness is earned. We seek individuals who are driven by purpose, energized by challenge, and motivated to contribute to something bigger than themselves. If you thrive in a fastpaced environment and are committed to excellence, you will find a home here. Get a glimpse of our team and culture by watching ourFort 940 Tour: Here Join Atticus and become part of a team that values ownership, integrity, and the courage to escape the ordinary. Atticus, LLC is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this position. Atticus LLC participates in E-Verify. Recruiting Agencies, Please Note: Atticus, LLC will not accept unsolicited assistance from recruiting/search agencies for this employment opportunity. Please, no phone calls or emails. All resumes submitted by recruiting or search agencies to any employee at Atticus, LLC via email, the Internet or in any form and/or method without a valid written search/recruitment agreement in place for this position will be deemed the sole property of Atticus, LLC. No fee will be paid in the event the candidate is hired by Atticus, LLC as a result of the referral or through other means.

Job Description Position Summary The Program Manager provides executive leadership across Tier 1 Service Desk, Tier 2 Advanced Problem Resolution (APR), USPTO Contact Center (UCC), Knowledge Management, Accounts Management, and Executive Support functions. This role ensures SLA compliance, operational governance, workforce strategy, security compliance, and continuous service improvement across a high-volume federal IT environment. The Program Manager must have demonstrated the ability to lead a program similar in size and complexity as the EUS Services. Individual must be able to attain and maintain a valid U.S. Government Public Trust security clearance. Duties & Responsibilities • Oversee the entire program for the contract and all associated teams., • Ensure that all deliverables are provided in accordance with contract requirements and that SLAs are adhered to., • Communicate with key government personnel including, but not limited to, the SDOD Director, Call Center Manager, and COR., • Provide administrative directions to subordinate leads and task managers., • Possess corporate authority to recruit, hire, terminate personnel, and commit corporate resources in support of contract performance., • Oversee all contract task areas including Tier 1 Service Desk, Advanced Problem Resolution, USPTO Contact Center, Knowledge Management, Accounts Management, and Executive Support., • Lead performance oversight of high-volume contact center and service desk operations., • Manage risk, contingency planning, surge staffing, and COOP readiness., • Ensure compliance with NIST, FISMA, ATO, and federal IT security requirements., • Oversee AI-enabled service enhancements and continuous service improvement initiatives., • Leads executive-level operational reviews and performance briefings. This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor Education & Experience Requirements • Fifteen (15) years of management experience or equivalent combination of education and experience. Experience/Education Substitution Guidelines: 1 year of study/experience equates to 1 year of relevant IT experience/education., • Must have ITIL Certification. May hold 1 or more Help Desk Institute (HDI) certifications; HDI Support Center Director is preferred, • Experience overseeing enterprise IT service desk or contact center operations supporting large federal or similarly regulated environments with:, • 10,000 or more users, • High-volume, multi-channel support operations, • Formal Tier 1 and Tier 2 escalation processes, • Strict Service Level Agreement (SLA) performance requirements, • Demonstrated experience ensuring contract deliverables and SLAs are met in a federal IT environment. Bachelor's degree in the related subject area., • FedRAMP cloud environments., • Knowledge-Centered Service (KCS) Skill & Certification Requirements • Executive communication, • Contract governance leadership, • Risk management, • Operational analytics, • Strategic workforce planning, • Personnel must possess excellent communication skills (e.g., excellent written and verbal communication skills acquired via customer service work)., • Excellent verbal communication skills include the ability to establish a professional rapport with customers; be a good listener and obtain required information; see things from another person's perspective; express knowledge in a clear, simple manner; explain technical matters to non-technical people; and be able to uphold the interests of the USPTO and convince others by making valid and relevant points in a professional manner., • Excellent written communication skills includes ensuring text is accurate and is expressed in clear, straightforward manner., • Personnel must possess administrative and project management skills., • The USPTO uses Microsoft Project Professional for all project management needs and Microsoft SharePoint for documentation version control and repository needs., • Staff should be skilled with these tools to electronically update project plans and upload documents to our EMS.

Job Description Job Title: Administrative Assistant/Office Coordinator Location: Raleigh, NC Reports to: Branch Manager/Administrative Services Manager Position Purpose: The Administrative Assistant will perform administrative duties for the Raleigh Branch Manager. The primary goal of this position is to ensure that administrative operations run smoothly for both. The Administrative Assistant’s main duties include answering phones, greeting visitors, scheduling meetings, maintaining sales bid calendar, making travel arrangements and general clerical duties. To be successful in this role, this individual should be professional, proactive, and communicate effectively. Our ideal candidate also has previous experience as an Administrative Assistant and is familiar with office management technologies. Employment at Will: Nothing herein is intended to create a contract of employment or to guarantee employment for a definite duration. Duties and Responsibilities: • Greet visitors, • Answer two incoming phone lines and route the calls to the proper person or take messages, • Point person for maintenance, mailing, shipping, supplies, equipment, bills and errands, • Update project bid calendar in Outlook as request are made, • Downloading bid documents and project file management, • Assist sales personnel in emailing prepared bids to customers., • Organize and schedule meetings, appointments, and training classes, • Manage catering orders for meetings, training and special events (includes set-up, clean up), • Coordinate with IT department on all office equipment, • Responsible for ordering office supplies and managing general office inventory, • Ensure conference room/kitchens are stocked with drinks, snacks, coffee, etc..., • Make travel arrangements for the branch manager and negotiate room blocks for large groups, • Respond promptly to management queries, • Suggest more efficient ways to run the office and troubleshoot any malfunctions, • Develop and submit expense reports for management, • Pick up, open, sort and distribute mail, emails and other correspondence as needed, • Support corporate events by assisting with planning, sending invitations, tracking RSVPs, creating nametags,etc., • Use various software to complete tasks, such as MS Word, Excel, PowerPoint, Outlook, • Log and reconcile office bills and invoices, • Provide general administrative support and any other duties as assigned Position Requirements: • College Associate’s degree or higher preferred but not required., • 2-3 years proven professional experience as an Administrative Assistant, • Experience in event planning preferred but not required, • Proficient with Microsoft Office, • Experience using online calendars and cloud systems, • Experience using office equipment, • Strong customer service skills, with the desire to go above and beyond for both internal and external customers, • Strong verbal and written communication skills (via phone, email and in-person), • Experience exercising discretion and confidentiality with sensitive company information, • Excellent organizational skills with an ability to think proactively and prioritize work, • Strong time management skills Physical Demands: • Standing: Frequently, • Walking: Frequently, • Sitting: Frequently, • Handling/Fingering: Frequently, • Bending: Frequently, • Pushing/Pulling 12 lbs. or less: Frequently, • Lifting/Carrying 10 lbs. or less: Frequently, • Lifting/Carrying 11-20 lbs.: Occasionally, • Reaching Outward: Occasionally, • Reaching Above Shoulder: Occasionally, • Squatting/Kneeling: Occasionally This job description is intended to provide information regarding the essential functions and basic duties of this position. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and duties that could be assigned. Additional functions and requirements may be assigned by management as it deems appropriate. This document does not constitute a contract and is subject to change at the discretion of Hoffman & Hoffman, Inc. EEO Employer/Vets/Disabled No phone calls or drop-ins, please.

Job DescriptionBenefits: • Matching Simple IRA, • Competitive salary, • Health insurance, • Paid time off Are you dependable, high-energy, and passionate about helping people? Do you thrive in a team-driven office where your work truly makes a difference? The Mair Agency is growing, and we are looking for a motivated professional to join our team in a dual-role position that blends administrative with client support and Medicare insurance sales. This is more than just a job its a long-term career opportunity in a stable, recession-resistant industry with good earning potential. What Youll Be Doing: • Answering phones and serving as a professional first point of contact, • Assisting both current and new clients with their insurance needs, • Selling Health and Medicare insurance products, • Supporting daily office operations, • Taking on additional responsibilities as assigned by management, • Helping seniors confidently navigate Medicare decisions Compensation & Growth: • Competitive Base Salary + Commission Structure, • Uncapped earning potential your performance directly impacts your income This position offers the stability of a guaranteed salary with the upside of commissions ideal for someone who wants security and the ability to increase their income. Who Were Looking For: • Reliable and dependable your team can count on you, • High-energy with a positive attitude, • Strong customer service and communication skills, • Comfortable discussing and recommending insurance solutions, • Team-oriented with a willingness to jump in where needed, • Organized and able to multitask in a fast-paced office, • Driven to grow professionally and financially Active Health Insurance License preferred, but we are willing to sponsor the right candidate to obtain their license while employed. Why Join Our Team? • Full-time, in-office stability, • Supportive, team-first environment, • Established reputation in the Medicare market, • Licensing support and hands-on training, • Direct impact helping seniors make critical healthcare decisions, • Retirement Matching Account, • Earned PTO & Holiday Pay, • Clear path for advancement within the agency You wont just be answering phones youll be building relationships and creating a meaningful career in a high-demand industry. If youre looking for a position where your effort is recognized, your income can grow, and your work truly matters, we want to hear from you. Contact: Daniel Turner, Office Manager Phone: 919-697-7238 Email: Apply today and take the next step toward a rewarding career with The Mair Agency.

Job Description Overview Avanath is proud to be named one of the top property management companies to provide affordable housing for the workforce. Cultivating the American Dream is the purpose that binds the Avanath team. At Avanath, every day is an opportunity to make a difference in someone's life. Whether it is helping residents call one of our communities home, providing excellence in customer service, or championing our workforce, we are committed to creating an unforgettable experience as a great place to live, work, and be. The Role: This role oversees the community in an efficient and profitable manner through fostering an environment of satisfaction and well-being by residents and associates, consistent with the goals and objectives of the company and community owners. The incumbent in this role must possess a high degree of professionalism and positive engagement for our residents and the workforce. • An Aptitude for Connecting - Must possess a strong sense for creating a sense of community, as well as the drive to go the extra mile to create a positive experience for all residents and staff. Your success and purpose are driven by the relationships that you build within your communities including vendor partners and regulatory and social services partnerships. This includes adopting a collaborative approach to create consistently favorable circumstances that foster success and effectiveness for the Organization and the communities., • An Authentic Attitude - Consistently demonstrate an open and professional attitude and approach when accessing and resolving resident and staff concerns. This Includes, but Is not limited to, seeking resources throughout the organization via the organizations' support services and senior leadership., • 5-7 years of experience in the property management industry, • 2+ years of experience as a community/property manager, • Demonstrated ability to diffuse and respond to resident concerns, avoiding escalation., • Proven effective and efficient leadership experience., • Knowledge of LIHTC and Tax Credit qualifications required., • Strong interpersonal, verbal and written communication skills, • Capacity to interact effectively with senior executives., • Ability to work well under time and other constraints., • Professional presentation and appearance, • Resident Relations + Customer Service, • Ensure a positive experience for the entire resident life-cycle - from move-in to move-out., • Implement system for providing all necessary services to residents, including the immediate acknowledgement and prompt action to correct complaints., • Serve as advocate for residents by effectively communicating concerns to senior leadership., • Function as a resource center for residents on all things that affect and may disturb their community-living experience., • Responsible for all resident events and retention programs, • Refer residents as necessary to appropriate services and agencies that offer assistance., • Maintain a secure confidential file for each resident., • Fiduciary, • At all times, must understand the current financial health of assigned community by regularly reviewing community budget comparison., • Produce financial growth or gains for the community through marketing and leasing new and turnover residential units, as well as additional lines of revenue., • Manage and execute all budgets, rent rolls, projections and occupancy goals., • Implement a system to achieve 0% rent delinquency., • Prepare and produce monthly reports and financials in an accurate and timely fashion., • With Regional Manager, prepare Property Annual Operating Budget, • Prepare and submit subsidy vouchers (when applicable), • Oversee large capital projects and communicate between multiple departments (when applicable), • Staff Leadership, • Challenge all team members to achieve higher levels of performance by establishing and communicating immediate and long-term goals., • Coordinate and oversee on-site operations including budget implementation, compliance matters, vendor relationships, contractor workmanship, rent collections, accounts payable, etc. to ensure smooth operations of the property., • Promote high-performing team execution through regular feedback, training and development., • Empower collaboration and inclusivity, building trust and transparency., • Demonstrate effective communication skills and help ensure active communication with residents, community, agencies, owners and team members., • Regularly assess employee performance through on-the-spot feedback and the performance review process, • Recognize team members when performance has met or exceeded company expectations; manage poor performing team members by establishing clear expectations., • Respond to any team member's concern, maintenance condition, resident problem, breach of security, and/or emergency., • Create and supervise the schedules of all personnel to ensure maximum operational efficiency., • Ensure the community's curb appeal is immaculate at all times., • Adherence to Property Management Rules, Regulations and Guidelines, • Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, and all other laws pertaining to the apartment industry., • Meet compliance and eligibility requirements as established by the appropriate local, state and/or federal agencies., • Ensure proper procedures are followed as detailed in the employee and management handbooks., • Respond to any potential housing violations and liability concerns regarding the community., • The incumbent in this is classified as essential staff and is expected to report to work and adhere to all safety and business protocols., • Frequent sitting and walking., • Travel within the region and to other business offices and events via airline, trains and automobiles., • Repetitive use of computer, keyboard, mouse, and phone., • Reading, comprehending, writing, performing calculations, communicating verbally., • May work in an elevated site, may walk on uneven ground. We know that our teams are the heart of our success and growth, and we are committed to showing our appreciation. We offer: • Culture Built on Purpose and Core Values - A Commitment to Integrity, A Spirit of Caring, and A Focus on Continuous Improvement., • Comprehensive Benefits – health, dental & vision, 401(k), personal time off, paid holidays and more!, • Growth that is based on achievement and an emphasis on promoting from within our ranks versus just external candidates. Avanath Capital is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. Our human capital is the most valuable asset we have, and Diversity, equity, and inclusion ("DEI") are at the very core of Avanath's operating and investment philosophy. We believe that bringing together people with diverse thoughts, backgrounds, talents, and experiences at all levels of our organization, including the executive team, enables us to proactively and creatively achieve our mission to enable opportunities for hard-working American families. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities, and talent that our employees invest in their work represents a significant part our culture, our reputation and our achievements. We embrace and encourage our employees' differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. Our organization's diversity initiatives include—but are not limited to—our practices and policies on recruitment and selection; compensation and benefits; professional development and training; promotions; transfers; and the ongoing development of a work environment built on the premise of gender and diversity equity that encourages and enforces: • Respectful communication and cooperation between all employees., • Teamwork and employee participation, permitting the representation of all groups and employee perspectives., • Work/life balance through flexible work schedules to accommodate employees' varying needs., • Employer and employee contributions to the communities we serve to promote a greater understanding and respect for diversity. #EST Compensation Range Compensation Range$73,000—$73,000 USD

Job DescriptionOverview: We're growing and looking for a Electrical Construction Project Manager to join our Industrial Controls team in Raleigh, NC. The Project Manager provides overall project management and leadership for one or more Electrical construction projects, or a portion of a large, complex project, at any given time. Responsible for the overall financial outcome of a project. * This role will be based in our office located in Raleigh, North Carolina * Responsibilities: * Manage and handle small to large-sized projects competently; assume primary leadership responsibilities for each assigned project. * Navigate and use Egan’s project management systems and processes, including Milestone Based Delivery (MBD). * Develop plan & spec, design-build, and design-assist estimates. * Entry of take-offs into Accubid Anywhere. * Manage all aspects of a project by conducting effective pre-planning meetings, maximizing resources in the buyout process, and supporting the field and/or shop to perform work efficiently. * Direct a team through project execution, which includes gaining the respect of field personnel and managing the diverse expectations and opinions of all involved parties. * Evaluate the contractual scope of work. * Plan, organize and staff key project positions through coordination with regional department heads and general superintendents. * Initiate and maintain liaison with prime client and other contacts to coordinate scheduling activities and facilitate successful construction activities. * Negotiate, prepare and issue subcontracts. * Monitor/control project development through administrative direction of on-site project superintendent. * Prepare, issue and update master project schedule and variance reports to ensure the project is built on schedule and within budget. * Manage all financial aspects of contracts (costs, billings and collections) to maintain profitability goals and positive cash flow while simultaneously maintaining a positive relationship with the client. * Makes well-informed, effective, and timely decisions with limited guidance. * Manage risks. Investigate potentially serious situations to circumvent problems or promptly implement corrective measures as required. * Actively pursue additional work through change orders. * Ensure project document controls are in compliance with contract requirements and Egan standards. * Attend job progress meetings as required. Develop and maintain viable long-term relationships with customers, consultants, prime contractors and subcontractors. * Promote a positive safety culture by ensuring Egan’s safety policies and goals are communicated and followed on assigned projects. * Build strong internal partnerships; work collaboratively with other Egan groups to support Egan’s Mission, Vision and Values. * Perform additional duties and assignments as requested/needed. Position Requirements: • Associate’s or bachelor’s degree in construction, engineering, or related field — or equivalent hands-on electrical construction experience. 5-10+ years of construction/project management experience in the electrical industry. * Willingness to travel to jobsites and client locations throughout the Research Triangle; occasional out-of-state travel as needed. Qualifications: * Demonstrates excellence in customer service and ability to quickly build relationships. * Thoroughly understands key functional areas including: business development, preconstruction, means and methods, project planning and scheduling, cost reporting, and budgeting. * Effectively leads and serves project teams, and collaborates well with others. * Strong verbal, written, presentation, and interpersonal communication skills. * Demonstrates a value of continuous learning; willingly takes on new tasks and challenges, and proactively seeks and acts on feedback. * Outstanding organizational skills. * Ability to influence others and resolve conflict effectively. * Reputation of being approachable, respectful, personally accountable, and easy to work with. * Courteous, professional, diplomatic, and highly motivated. * Anticipates and adjusts to changing priorities and methods; willingly takes on new tasks and challenges. * Excellent MS Office and Google Suite skills and ability/desire to learn new software systems. * Must obtain OSHA-30 certification within six (6) months from date of hire (if not already certified). * Must possess and maintain a valid driver’s license and acceptable driving record. Working Conditions: * Performance of duties will be in the office, at customer sites, and job sites as needed. * Ability to stand or sit for extended periods of time. * Exposure to loud noise, dirt, and exposure to the elements are to be expected on job sites. * Climbing ladders/stairs, uneven ground, bending, kneeling, and twisting are to be expected on job sites. Benefits, Perks and Pay Beyond the Industry Standard Egan supports team members and their families with comprehensive benefits. From robust healthcare benefits and generous paid time off, to flexible working options and career growth opportunities, Egan is committed to providing a workplace that helps you thrive both personally and professionally. • Health and Well-being: in addition to medical, dental, vision insurance options, flexible spending accounts, life insurance, short-term, or long-term disability coverage, you're offered comprehensive mental healthcare and support for you and your family, • Retirement Plan: we offer robust retirement benefits with a 401(k) plan with company matching contribution and profit sharing, • Time-Off Programs: to help you recharge you’ll enjoy a generous PTO program and paid holidays, • Professional Development: we support education or career growth by offering educational assistance and regular learning and development opportunities, • Paid Parental Leave: utilize parental leave which allows for paid time off with a new child, • Rewards and Incentives: we recognize your contributions through additional rewards or compensation that may include an annual discretionary bonus, lead incentive program, and safety buck program, • Solid history as a legacy leader in specialty contracting and system integration for over 80 years, • Private ownership and operations by employees who work in the company (not a holding company or private equity firm), • Engaging leadership who prioritizes your safety, your development, and your impact We do not accept application materials by mail or email except as a reasonable accommodation for qualified disabled applicants. Individuals who are unable to use our online process due to a disability should email . Creating and maintaining a safe and drug-free working environment is important to all of us. Employment with Egan requires successful completion of a pre-employment drug screening. We also participate in E-Verify. Egan reserves the right to hire any individual without legal or financial obligation on unwanted solicitations. Any resume submitted to any employee of Egan without a prior signed search agreement will be considered unsolicited and the property of Egan. No agency emails, calls, or solicitations will be accepted without a valid agreement.

Job Description Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you'll be part of a passionate team dedicated to accomplishing hard things, together. Are you looking to combine your passion for technology with your penchant for strategic problem solving? Appian Customer success is obsessed with great customer outcomes. We deliver mission-critical business impact fast, and are directly responsible for partnering with our customers to bring their best ideas to life. Joining the Customer Success team will provide you with the support and growth you need to strengthen and evolve your skills within the consulting field. Technical Delivery Managers (TDMs) are responsible for two of our most important company objectives: (1) ensure our customers achieve remarkable business results through technology engagements and (2) drive customer growth through technology expertise, trusted advice, relationships, and, most importantly, demonstrated results. TDMs manage and deliver innovative solutions built on the Appian platform for our customers, overseeing all aspects of agile delivery for Appian led engagements, including risk management and impediment removal. TDMs also team closely with front-line sales reps to drive growth in strategic accounts and integrated deals. TDMs engage in all aspects of driving results and growth at strategic accounts, including: project management, account management, relationship building (both customers and partners), financial management, opportunity qualification, problem identification, project/use case definition, demand generation, services positioning, and account strategy. All of these activities are performed in partnership with Appian Sales, Appian Partners, and other members of the Customer Success team, including Customer Success Managers (CSMs). To be successful in this role, you need: • Experience managing a book of business using financial management tools and metrics, • Experience leading agile delivery teams and managing enterprise scale technology programs , including collaborating with architects and product designers to design and deliver compelling solutions for customers, • Experience understanding customer's strategic goals, positioning technology to meet their goals, developing application roadmaps with customers, and building compelling business cases to understand investments., • Experience with one or more value selling methods and are exceptional at creating compelling business benefits that can be used in proposals and delivery, • Ability to develop and maintain strategic relationships (stakeholder, buyer, influencer), • Intellectual curiosity, bias for action, ability to thrive in ambiguity, excellent communication skills, • Industry-experience in one or more of the following industries: Financial Services, Pharmaceuticals, Insurance, Manufacturing (Preferred), • 8+ years of experience in an agile delivery environment with at least 5 years of experience leading a team, • B.S./B.A. in Engineering, Computer Science, Information Systems, Mathematics or related field/degree In addition, Appian provides generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources. Certain positions may be eligible for equity awards. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation, commission, bonus, or benefit plans. Tools and Resources • Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires., • Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities. Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country—please ask your Talent Acquisition contact for details specific to the location you are applying to. About Appian Appian provides process automation technology. We automate complex processes in large enterprises and governments. Our platform is known for its unique reliability and scale. We've been automating processes for 25 years and understand enterprise operations like no one else. For more information, visit appian.com. [Nasdaq: APPN] Follow Appian: LinkedIn, Youtube, Instagram, Facebook Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law. Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at . Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. Appian's Applicant & Candidate Privacy Notice

Job Description Who We Are: Bandwidth, a prior "Best of EC" award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we're the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support. Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders! At Bandwidth, your music matters when you are part of the BAND. We celebrate differences and encourage BANDmates to be their authentic selves. #jointheband What We Are Looking For: The Global Revenue Cycle Analyst is a meticulous and inspiring team member dedicated to ensuring the precision and timeliness of billing and invoicing across our global markets. As a detail-oriented critical thinker, you will learn complex functions and leverage sharp analytical skills to resolve intricate billing discrepancies within a fast-paced environment. This role is essential to maintaining global billing integrity by navigating nuances with adaptability and high-level accuracy. What You'll Do: • Runs the monthly billing cycle utilizing multiple billing platforms and resources, ensuring accurate and timely delivery of customer invoices. Responsible for analyzing telecom contracts, invoices, and various billing reports assisting with internal customer inquiries confirming the validity and accuracy of associated billing, and making billing adjustments as necessary., • Supports internal teams and global customers by generating manual invoices and custom invoice lines as needed. Acts as a key resource for resolving non-standard billing requests, ensuring accuracy and consistent service for complex international accounts., • Conducts monthly audits across multiple billing platforms to verify the accuracy of records and ensure SOX compliance. Collaborates with internal and external auditors to identify and remediate potential material weaknesses, maintains required documentation, and presents walkthroughs to validate the reliability of manual and automated billing processes., • Responsible for resolving unexpected challenges in a limited amount of time. Analyzing large data sets provided by internal teams to validate/resolve existing issues and integrating processes to make reviewing data more efficient. Working with the internal teams to ensure that they have completed the necessary steps to resolve any errors found by the analyst ahead of the following billing cycle., • Works closely with Finance to support monthly revenue close cycle within established deadlines. Performing regular testing to ensure new solutions/systems enhancements are adequately tested to minimize material impacts on Bandwidth's revenue stream., • Acts as a Subject Matter Expert (SME) for product offerings, maintaining strong partnerships with key product teams to oversee the billing lifecycle of new services, from initial SKU creation to final invoice delivery. Proactively participates in the SKU creation process, collaborating with product owners and leadership to advocate for billing feasibility and ensure all new products and services meet our billing requirements., • Foster relationships with key billing partners such as Billing Dev Ops, Netsuite Team, and other internal stakeholders; establish strong partnerships to effectively communicate status, define critical issues & impacts, design mitigation plans and help articulate/drive required decisions., • Leads billing cycle stakeholder meetings, prepares, and sends out necessary information ahead of the meetings. Attends department meetings and document meeting notes to inform the team and absent stakeholders., • Prepare and execute the monthly Revenue Share process while working closely with the Carrier team and acting as the liaison between internal teams and the Revenue Share customer., • Functions as a cross-trained resource providing critical backup support for the Billing Configuration Specialist and Business and Revenue Assurance Data Analyst. Actively assists with departmental projects and ensures operational continuity by covering key responsibilities during team absences., • Knowledge of Bandwidth contracts including service order forms and rate sheets, to determine the different process flows based on the product and the pricing scheme used., • Research discrepancies within contracts and maintain open communication with Sales Support and others in the Sales organization, to clarify all details and intent of all Onboarding cases., • Ensure all contracted rates are entered into billing accounts correctly to prevent downstream impacts such as billing disputes and issuing of large credits on customer accounts including new customer and existing customer rate changes., • Process and complete all Onboarding cases within 2-day SLA, while maintaining at least a 98% level of accuracy., • Ensures accuracy by demonstrating command and knowledge of billing processes and procedures, to certify rates are implemented and made effective on the correct dates., • Works in a normal office environment with occasional travel required., • Bachelor's Degree, • At least 1+ years experience in billing, • 1-2 years analytical experience, • Strong verbal and written communication skills, • Ability to work within the parameters of the outlined Working Conditions above., • Ability to communicate complex and/or technical information clearly and concisely to all levels within the organization using tact, common courtesy, persuasion, and discretion, • Strong MS Excel skills, • Attention to detail, critical thinking, analytical, problem-solving, and organizational skills, • Ability to focus, complete tasks accurately and thrive in a fast-paced environment, • Ability to think creatively, improve processes, evaluate and resolve problems effectively., • Previous Telecom billing experience is a plus., • Salesforce, Netsuite or Intercom experience, • General accounting and financial reporting as it applies to the billing function At Bandwidth, we're pretty proud of our corporate culture, which is rooted in our "Whole Person Promise." We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well… • 100% company-paid Medical, Vision, & Dental coverage for you and your family with low deductibles and low out-of-pocket expenses., • All new hires receive four weeks of PTO., • PTO Embargo. When you take time off (of any kind!) you're embargoed from working. Bandmates and managers are not allowed to interrupt your PTO – not even with email., • Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges., • "Mahalo moments" program grants additional time off for life's most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild., • 90-Minute Workout Lunches and unlimited meetings with our very own nutritionist. Are you excited about the position and its responsibilities, but not sure if you're 100% qualified? Do you feel you can work to help us crush the mission? If you answered 'yes' to both of these questions, we encourage you to apply! You won't want to miss the opportunity to be a part of the BAND. Applicant Privacy Notice

Job DescriptionBenefits: • 401(k) matching, • Competitive salary, • Paid time off Are you competitive, self-motivated, and driven to win? If you enjoy speaking with customers, building trust over the phone, and closing deals, we want to meet you. About Us Lawn Doctor of North Raleigh is a locally owned and operated lawn care and turf management company serving Raleigh and surrounding areas including Rolesville, Knightdale, Clayton, Garner, and nearby communities. We help homeowners achieve healthy, beautiful lawns through expert service and proven solutions. Our team members are professional, customer-focused brand ambassadors who take pride in delivering real results. Position Overview We are seeking a motivated, high-energy Sales Representative to join our team. This is an in-office position based in Raleigh, NC. This is not a remote role. This position is primarily inside sales, conducted over the phone and computer from our office. You will be responsible for following up on inbound leads, preparing service estimates, communicating with prospective customers, and closing new business. This role is ideal for someone who: • Is comfortable spending much of the day on the phone, • Communicates clearly and confidently, • Is motivated by performance and commission, • Takes initiative without needing constant supervision, • Wants long-term growth with a stable local company Key Responsibilities • Follow up promptly with inbound leads, • Prepare and deliver service estimates using our internal systems, • Close new business and meet monthly sales goals, • Communicate with prospective customers via phone and email in a professional, confident manner, • Maintain organized records of all customer interactions and sales activity, • Support marketing and sales initiatives in collaboration with management, • Represent the Lawn Doctor brand with professionalism and integrity Qualifications • Sales experience strongly preferred, • Experience or interest in agriculture, landscaping, or turf management is highly preferred, • Strong verbal communication skills and phone presence, • Self-motivated, organized, and goal-oriented, • Comfortable working on a computer throughout the day, • Reliable transportation to and from our Raleigh office, • Pesticide license is a plus but not required We are willing to train the right candidate who demonstrates strong communication skills and a drive to succeed. Compensation & Growth • Competitive base pay plus commission, • Performance-based earning potential, • Opportunity for advancement within a growing local company, • Supportive, team-oriented work environment Important This is a full-time, in-office role located in Raleigh, NC. Remote work is not available. Please apply only if you are able to commute daily to our Raleigh office.

Job Description Position Summary The Advanced Problem Resolution (APR) Lead is responsible for overall project management of complex, multi-task Tier 2 IT support operations within a large federal enterprise environment. The APR Technical Lead ensures advanced troubleshooting, root cause analysis, escalation management, workforce coordination, SLA compliance, and continuous operational improvement across specialized technical support functions. APR Technical Lead to oversee Tier 2 Advanced Problem Resolution operations supporting the USPTO Office of the Chief Information Officer (OCIO) Service Desk Operations Division (SDOD). Individual must be able to attain and maintain a valid U.S. Government Public Trust security clearance. Duties & Responsibilities • Responsible for overall project management of complex, multi-task Tier 2 IT support operations., • Plan, organize, and manage groups of employees engaged in various advanced technical duties., • Provide administrative and technical direction to personnel and work without supervision., • Coordinate approved contract activities and ensure that all services meet required schedules and/or production standards., • Establish improved procedures and controls, where necessary, to ensure operational effectiveness and SLA compliance., • Provide customer representatives with the status and activities of personnel covered under the contract., • Respond to administrative and technical requests from Government customer representatives., • Apply continuous evaluation and control measures to ensure performance standards are achieved., • Liaise with team members, management, and clients to ensure assigned tasks are completed to required standards., • Identify risks and develop contingency plans to mitigate operational impact., • Analyze existing operations and schedule training sessions and meetings to implement improvements., • Maintain awareness of industry trends and technical developments to enhance service delivery., • Provide deliverables, including technical reports and presentations to relevant stakeholders., • Lead Tier 2 troubleshooting efforts involving desktop systems, enterprise applications, SASE, MFA, identity management, and account-related issues., • Oversee call management, accounts management, reporting, and workforce management within the Tier 2 environment., • Conduct root cause analysis, Known Error documentation, and trend analysis for recurring incidents., • Support migration initiatives and surge ticket volumes while maintaining SLA performance., • Fifteen (15) years of IT experience with at least ten (10) years of experience in a management position or equivalent combination of education and experience., • Proven experience managing a Tier 2 specialized support desk in a large enterprise environment, preferably supporting more than 10,000 users., • Experience providing Tier 2 management including call management, accounts management, reporting, and workforce management., • Demonstrated experience managing Service Level Agreements (SLAs) and performance reporting in a structured IT environment. This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor Education & Experience Requirements • BA/BS in Computer Science, Engineering, Mathematics, Business, Management, or equivalent., • Ability to successfully obtain and maintain a Tier 1 Investigation (Low Risk)., • Advanced troubleshooting of Windows operating systems and endpoint devices, • Active Directory and account provisioning management, • Enterprise IT service management platforms (ServiceNow or similar), • Microsoft enterprise technologies, • Multi-factor authentication (MFA) and identity management solutions, • Incident and Problem Management processes, • Trend analysis and root cause documentation methodologies, • ITIL Certification, • One or more Microsoft Certifications (MCSE or similar), • Technical leadership of Tier 2 operations, • Analytical problem-solving and root cause analysis, • Risk identification and mitigation planning, • Cross-functional coordination and stakeholder engagement, • Workforce management oversight, • Strong written and verbal communication skills, • Presentation and briefing capabilities, • Personnel must possess excellent communication skills (e.g., excellent written and verbal communication skills acquired via customer service work)., • Excellent verbal communication skills include the ability to establish a professional rapport with customers; be a good listener and obtain required information; see things from another person's perspective; express knowledge in a clear, simple manner; explain technical matters to non-technical people; and be able to uphold the interests of the USPTO and convince others by making valid and relevant points in a professional manner., • Excellent written communication skills includes ensuring text is accurate and is expressed in clear, straightforward manner., • Personnel must possess administrative and project management skills., • The USPTO uses Microsoft Project Professional for all project management needs and Microsoft SharePoint for documentation version control and repository needs., • Staff should be skilled with these tools to electronically update project plans and upload documents to our EMS., • This position is considered contingent upon award.