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Job DescriptionBenefits: • 4 Weeks Holiday Pay, • Sick Leave, • Paid time off Job Summary The Executive Assistant to the Preschool Director will provide high-level administrative support to the Director and assist in the efficient operation of the preschool. This position requires exceptional organizational skills, attention to detail, and the ability to handle multiple tasks in a fast-paced environment. The Executive Assistant will manage schedules, communication, and documentation while ensuring a smooth flow of day-to-day activities. Key Responsibilities • Administrative Support: Provide comprehensive administrative support to the Preschool Director, including managing schedules, appointments, and meetings, both in-person and virtual., • Communication: Act as a liaison between the Director and staff, parents, and external partners. Manage incoming communications, including phone calls, emails, and mail, ensuring timely and professional responses., • Scheduling & Event Coordination: Coordinate meetings, events, and conferences for the Director, ensuring all logistics are organized and managed efficiently. This includes scheduling staff meetings, parent-teacher conferences, and school events., • Document Preparation: Prepare and proofread reports, presentations, and correspondence as needed. Maintain accurate records, files, and documentation, ensuring confidentiality and compliance with school policies., • Project Management: Assist with special projects as assigned by the Director, providing support in planning, executing, and monitoring progress., • Office Management: Maintain office supplies, equipment, and files, ensuring a well-organized and efficient workspace. Assist in onboarding new staff and provide general office support as needed., • Support to Leadership: Offer administrative support for meetings with parents and staff. Also, provide in class support for teachers as needed. Qualifications • Education: High school diploma or equivalent required; Associates or Bachelors degree in business administration, early childhood education, or a related field is preferred., • Experience: Minimum of 3 years of experience in an executive assistant or administrative support role, preferably in an educational or childcare setting., • Skills:, • Strong organizational and time-management skills., • Excellent written and verbal communication abilities., • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)., • Ability to manage multiple tasks with competing priorities., • Discretion and confidentiality in handling sensitive information., • Strong problem-solving abilities and proactive approach to challenges., • Personal Characteristics: Professional demeanor, positive attitude, strong interpersonal skills, and the ability to work independently and as part of a team. Preferred Skills • Familiarity with Brightwheel school management software for managing parent communication, attendance, billing, and other administrative tasks is highly preferred., • Experience with other educational or school management software systems is a plus. Working Conditions • Full-time, Monday through Friday, with occasional evening or weekend hours for school events., • Office environment within a preschool setting., • Occasional lifting and carrying of materials or supplies up to 25 pounds. Compensation and Benefits • Competitive salary based on experience., • Paid time off (PTO) and holidays., • Opportunities for professional development and growth within the organization.

Job Description Position Title: Assistant General Manager Delta One LAX Pay Grade: 13 Reports To: Salary: $90,000-$100,000 Other Forms of Compensation: As the leader in business and industry dining, Eurest is the company to join if you want a rewarding career packed with limitless opportunities. We feed the employees of the nation's largest and most-prestigious companies -- in every state and across all industries. As a member of Eurest's leadership and professional support team, you will help our 16,000 chefs, and in-unit associates excel as they deliver world-class meals in corporate cafes and executive dining rooms with on-site catering through vending innovations and more. Our company is innovative, high performing and fast growing. Our teammates are enthusiastic, committed to quality and thrive on consistently delivering unparalleled results. And did we mention we work with exciting companies and at interesting locations? Come grow your career with Eurest. This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email . Job Summary TAKE YOUR CAREER TO NEW HEIGHTS WITH EUREST & THE DELTA ONE LOUNGE PREMIUM LOUNGE AT LAX! We are seeking talented, passionate Food & Beverage leadership professionals to join our LAX Delta One Premium Lounge team. As an Assistant General Manager of the new Delta One Premium Lounge, you will support the Director of Food and Beverage to lead operations and ensure an exceptional guest experience for each elite-status traveler. As Assistant General Manager, you are responsible for maintaining this dynamic account in partnership with the Director of Food and Beverage in accordance with the approved budget while meeting client expectations. You will supervise safety, sanitation, and maintenance programs while maintaining excellent relationships with employees, guests, and the client as well as other departments within the operation. You will promote the professional growth and development of the entire team. You will foster strong interdepartmental relations and create a "wow" worthy environment, focused on providing exceptional guest service to Delta One travelers! Key Responsibilities: • Lead the FOH and BOH food and beverage daily operations, ensuring an exceptional guest experience and unparalleled food & beverage offerings, • Mentor and develop a passionate, dedicated, and diligent guest-focused team, • Ensure compliance with Compass-established policies and procedures, • Maintain food cost while ensuring quality standards are consistently met (in an a la carte dining environment), • Establish and maintain exceptional, impactful rapport with staff, clients, guests, and other departments, • Manage financial reporting for all areas including financial reporting with sales reports P&L reports, writing, and adhering to annual budgets and cash handling, • Consult with the culinary team to ensure recipes are followed and food is up to our standards, • Perform related duties and special projects as assigned Preferred Qualifications: • 5+ years’ experience in luxury hotels, restaurants, or resorts (Forbes 5-star service standards preferred)., • Proven success in developing and leading a high-impact team (hiring, mentoring, and performance management), • Excellent leadership and organizational skills, flexible and adaptable to constant changes, and must possess attention to detail, • Supervisory, scheduling, training, and coaching skills, • Effective problem-solving and conflict-management skills, • Ability to multi-task as well as stay on task and concentrate with constant interruptions, • Monitor food purchasing, food and beverage costs, preparation, and production. and inventory control, • Prepare and monitor budgets, flash reports, financial targets, and forecasts, • Must be knowledgeable on HACCP controls along with proper storage and use of food, • Monitor compliance with health and fire regulations regarding food preparation and serving, • Review work procedures and operational problems in order to determine ways to improve service, performance, and/or safety., • Excellent communication skills both written and verbal, • Exceptional business etiquette and client relations, • Manages time effectively and prioritizes tasks to meet deadlines, • Manager ServSafe (or equivalent) and RBS Certification a plus Apply to Eurest today! Eurest is a member of Compass Group USA Click here to Learn More about the Compass Story Associates at Eurest are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Paid Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs), • Paid Parental Leave Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Eurest maintains a drug-free workplace. Applications are accepted on an ongoing basis.

Job Description Salary: $135,000 - $145,000 Other Forms of Compensation: Bonus Plan Pay Grade: 17 Wolfgang Puck Catering is committed to recruiting individuals who express an interest in and passion for hospitality-driven experiences; who come from diverse backgrounds, are open-minded and curious about our clients and guests; and, most of all, who possess a welcoming smile and spirit. Our ultimate goal is to develop mentoring and career building opportunities through a talent pipeline that allows us to promote from within. "The most important thing in life, whatever you do, has to be passion." Wolfgang Puck Success on our team starts with our culture: • We have Wolfgang’s PASSION for our business, our product, and our people / guests / clients., • A FLEXIBLE MINDSET is key; we are strategic business partners who wear multiple hats., • Our services require a CONCIERGE mentality, a bias to action with humble hospitality., • We are out-of-the-box PROBLEM SOLVERS, who look around corners so our clients and guests don’t have to., • We curate company and partner resources to bring our client’s vision to life. We seek to cultivate the next generation of talent, purveyors and partnerships., • We bring an entrepreneurial approach to deliver results for our clients (you might call this scrappy)., • Collaboration and openness to innovative business tools, new ways of thinking and ability to partner across departments are essential to create optimal business solutions. “I can have the best food, but if we don’t have good people, it won’t get you very far.” Job SummaryWolfgang Puck Catering is seeking a collaborative and data‑driven Regional Operations Director to lead a high‑visibility, single‑client portfolio generating approximately $50M in annual revenue. This is a uniquely multifaceted environment that blends corporate dining, arenas, large‑scale catering, events, retail, and grab‑and‑go programs, all within one sophisticated client ecosystem. This leader sets strategy from above, brings clarity through analytics, and drives performance through thoughtful storytelling and strong client partnership. The role requires comfort with fluid schedules (including nights, weekends, and event‑driven hours) and a passion for excellence across both guest experience and operational discipline. This position must be based in Los Angeles and will own the overall business Key Responsibilities • Lead the full portfolio of accounts within this single client ecosystem, aligning operations with key performance indicators and long‑term strategic goals., • Set a clear, shared direction for unit leaders; ensure priorities and expectations are transparent and actionable., • Develop and implement region‑wide policies, procedures, and best practices that maximize performance and revenue., • Use high‑level analytics and data modeling to identify trends, tell compelling performance stories, and guide business decisions., • Build and maintain strong relationships across a large, complex client environment to ensure alignment, satisfaction, and retention., • Support business development efforts by contributing to proposals and participating in the sales process for new opportunities., • Shape innovative culinary, service, retail, and event offerings that respond to client needs and enhance the guest experience., • Review financial reports across all units to ensure compliance with budget targets, P&L goals, and regional objectives., • Identify operational opportunities and lead performance-improvement initiatives., • Maintain accountability for profitability, labor efficiency, cost controls, and long‑term financial health., • Develop, motivate, and inspire a team of managers and leaders across multiple business lines and locations., • Conduct regular performance evaluations and support ongoing growth, coaching, and succession planning., • Foster a workplace culture centered on collaboration, respect, innovation, and service excellence., • Resolve escalated customer, guest, or employee concerns, partnering with HR and Legal when needed., • Champion elevated hospitality across corporate dining, events, retail, and specialty service environments., • Support the rollout of guest experience programs that align with client expectations and regulatory requirements., • Ensure all reporting is completed accurately and on schedule in alignment with corporate standards.What We’re Looking For, • Background in multi‑unit foodservice, hospitality, or catering leadership, experience with high‑end or event‑driven operations is especially valuable., • Proven success overseeing large‑scale operations, ideally with combined managed volume of $50M+ (experience with significantly larger portfolios strongly preferred)., • Demonstrated ability to lead manager‑level teams (six or more leaders across diverse business lines)., • Strength in navigating fast‑paced, unstructured environments with a strong P&L focus., • Skilled at using data to diagnose performance, influence stakeholders, and guide strategy., • Strong communication skills, with the ability to engage at all levels, from front‑line teams to executive client partners., • Bachelor’s degree in Business, Hospitality, or a related field, or equivalent professional experience., • Commitment to building inclusive, high‑performing teams., • Flexible and comfortable working variable hours based on events and business needs. Wolfgang Puck Catering is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Certain positions may require Florida Level 2 background screening. Details: Associates at Wolfgang Puck Catering are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Paid Time Off, • Paid Parental Leave, • Holiday Time Off (varies by site/state), • Personal Leave, • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. Req ID: 1514060 Wolfgang Puck Catering Michael Abbey [[req_classification]]

Job DescriptionPosition Summary Certified Group is seeking a General Manager to lead its Personal Care & Cosmetics laboratory operations in Burbank, CA. This executive-level role carries full responsibility for site operations, financial performance, technical execution, and regulatory compliance. The General Manager will drive business performance within a GMP-regulated environment, lead a high-performing technical and operational team, and ensure exceptional client service. This role holds full P&L ownership and is accountable for operational excellence, quality systems, employee engagement, and long-term strategic growth. The ideal candidate brings strong business acumen and proven site leadership, combined with deep technical expertise in analytical chemistry—particularly near-expert knowledge of chromatographic operations. This individual must confidently guide technical decision-making, assess analytical challenges, and communicate risks, root causes, and solutions effectively. ResponsibilitiesStrategic & Site Leadership • Lead overall site strategy, performance, and growth initiatives, • Develop and execute annual operating and business plans, • Drive continuous improvement across operations, quality, and technical capabilities, • Serve as the senior escalation point for operational, technical, quality, and client issues, • Align site strategy with long-term growth across personal care, cosmetics, OTC, and regulated testing, • Integrate commercial priorities with operational execution and sound scientific judgmentFinancial & Business Performance, • Own full site P&L, including revenue growth, margins, and EBITDA, • Lead budgeting, forecasting, and financial planning processes, • Monitor KPIs such as utilization, turnaround time, productivity, and capacity, • Partner with commercial teams on client retention, pricing, and growth opportunities, • Support capital investments in instrumentation, automation, and infrastructure, • Evaluate financial performance in the context of laboratory operations and technical complexityQuality & Regulatory Oversight, • Ensure compliance with GMP and applicable regulatory standards, • Maintain inspection readiness and lead audits (regulatory and client), • Champion data integrity, documentation, and quality system effectiveness, • Ensure methods are scientifically sound and properly validated/verified, • Oversee investigations (OOS/OOT, deviations, CAPA) and technical issue resolution, • Lead in complex technical scenarios involving chromatography, method performance, and data quality, • Foster a culture of compliance, accountability, and scientific rigorOperational Management, • Oversee laboratory functions including Chemistry, Microbiology, Stability, and Sample Management, • Align staffing and resources to meet operational and business needs, • Optimize workflows to improve efficiency, turnaround time, and quality, • Ensure proper equipment, methods, training, and controls are in place, • Drive improvements in instrument utilization, sample flow, and cross-functional coordination, • Support expansion of technical capabilities (e.g., LC, GC, wet chemistry), • Maintain strong technical oversight of chromatography-driven operationsLeadership & Talent Development, • Lead and develop a cross-functional leadership team, • Build a high-performance, accountable, and engaged culture, • Drive succession planning and talent development initiatives, • Promote safety, collaboration, and continuous learning, • Mentor teams in technical problem-solving, troubleshooting, and decision-making, • Ensure strong competency in analytical chemistry, chromatography, and GMP practices, • Establish high standards for analytical rigor and data-driven decisionsQualificationsEducation, • Bachelor’s degree in Chemistry or related scientific field (required), • Advanced degree (M.S., Ph.D.) and/or MBA (preferred)Experience, • 10+ years of leadership experience in a GMP-regulated laboratory environment, • Experience as a General Manager, Site Leader, Laboratory Director, or similar role, • Demonstrated P&L ownership and financial management expertise, • Proven experience with regulatory inspections and client audits, • Background in personal care, cosmetics, pharmaceutical, biotech, OTC, or contract lab services (preferred), • Strong experience leading analytical chemistry operations, including chromatography and wet chemistry, • Deep technical expertise in chromatographic systems (HPLC, UPLC, GC, GC-MS, LC-MS, LC-MS/MS), • Proven ability to troubleshoot, interpret data, and lead root cause investigations, • Strong foundation in classical/wet chemistry techniquesCore Competencies, • Executive leadership and strategic thinking, • Financial and operational acumen, • Deep knowledge of GMP quality systems, • Advanced expertise in analytical chemistry and chromatography, • Strong technical judgment and problem-solving ability, • Ability to communicate complex technical concepts clearly, • Client-focused mindset, • Change leadership and organizational development, • Executive presence and strong communication skills

Job Description This position is for The Original Pantry worksite Hope Mission Statement The mission of Hope the Mission is to prevent, reduce and eliminate poverty, hunger, and homelessness by offering immediate assistance and long-term solutions. Position Purpose and Summary The General Manager will be responsible for overseeing all aspects of The Original Pantry Café during its reopening and transformation into a modernized, mission-driven restaurant, its operations, ensuring financial sustainability, operational excellence, exceptional guest experience,workforce leadership in a union environment and alignment with Hope the Mission’s values. The General Manager will work closely with the Senior Director of Food Services and the Executive Chef to implement operational changes, guide staff through transition, and ensure the restaurant maintains both historic character and contemporary relevance. Responsibilities Change Management & Reopening Leadership * Serve as on-site leader during renovation and reopening phases. * Implement new systems, workflows, and service procedures. * Help guide long-term staff and new hires through operational and cultural change. * Act as a steward of The Original Pantry’s legacy while leading its evolution. Operations & Guest Experience * Oversee day-to-day restaurant operations, including front-of-house and back-of-house functions. * Ensure exceptional guest service while managing high-volume traffic. * Oversee opening and closing procedures, scheduling, and shift leadership. * Implement updated service models aligned with the modernized menu and brand. * Ensure consistent delivery of high-quality food, service and hospitality. * Develop and implement operational policies, procedures and standards. * Maintain compliance with all health, safety, labor and food handling regulations. * Ensure cleanliness, maintenance, and overall presentation of the facility. Financial & Business Management * Develop and manage labor, controllable costs, and operating budgets. * Monitor revenue, labor costs, food costs, and expenses to ensure profitability and sustainability. * Support revenue growth through service strategy, events, and community partnerships. * Analyze financial reports and implement strategies to improve performance. * Collaborate with the Senior Director of Food Services on financial performance goals. * Oversee inventory management, purchasing and vendor relationships. Union & Workforce Leadership * Lead a unionized workforce in compliance with collective bargaining agreements. * Work collaboratively with union representatives as needed. * Foster a professional, respectful, and inclusive work environment. * Support workforce development programs involving trainees and transitional employees. * Recruit, hire, train and supervise restaurant staff. * Create a positive, accountable, and team-oriented work environment. * Provide coaching, performance feedback, and corrective action as needed. * Ensure Staffing levels align with operational needs and financial goals. * Foster a workplace culture that reflects Hope the Mission’s values. Guest Experience and Community Engagement * Ensure exceptional guest experience standards are upheld at all times. * Address guest concerns promptly and professionally. * Develop strategies to build community relationships and increase customer engagement. * Partner with Hope the Mission leadership to align restaurant initiatives with broader organizational goals. Collaboration & Reporting * Report directly to the Senior Director of Food Services. * Partner with the Executive Chef on service execution and staffing alignment. * Work with marketing, PR, and community partners on launch and ongoing programming. * Collaborate with executive leadership on strategic planning and growth opportunities. * Identify opportunities for innovation, community partnership and mission impact. * Ensure the Pantry reflects and enhances Hope the Mission’s brand and reputation. * Support and workforce development or social enterprise initiatives tied to the restaurant. Qualifications * Minimum 5–7 years of restaurant general management experience. * Experience managing high-volume, multi-shift operations. * Prior experience in a unionized environment strongly preferred. * Proven ability to lead teams through change and relaunches. * Strong financial acumen (labor control, cost management, reporting). * Passion for hospitality, history, and community-based operations. Mandatory Requirements: * Background Screening – Employment is contingent upon the successful completion of a criminal background check. * Drug and Alcohol Testing – Candidates must pass pre-employment and, if applicable, ongoing drug and alcohol screenings in accordance with company policy. * Motor Vehicle Record (MVR) Check – For roles requiring driving, employment is contingent upon an acceptable driving record. * Legal Eligibility to Work – Candidates must provide proof of legal authorization to work in the United States. * Compliance with Company Policies – All employees must comply with company policies, including safety, confidentiality, and conduct standards. Schedule / Shift Exempt

Job Description At Griffith Company, we recognize that people are our most valuable resource. We nurture that resource by fostering a work environment that encourages communication, respect and recognition. In this environment, Griffith Company employees flourish, taking their careers to new levels. In addition to offering a 120+ year history of quality, safety and excellence, Griffith Company has a dynamic, exciting and supportive culture where opportunity for growth abounds. We are looking for an experienced scheduler to join our Alternative Delivery team. Our Alternative Delivery team oversees Griffith Company's successful bid and execution of alternative delivery projects such as Construction Manager/General Contractor (CMGC) and Progressive Design Build. This position is responsible for the development and maintenance construction project schedules on Alternative Delivery. Essential Functions • Develop schedules for Alternative Delivery projects, large projects for highways, roads, transportation and public works construction., • Must be able to create schedules for complex work with limited information., • Create detailed schedules for proposals; maintain, review and update schedules for projects., • Works closely with Project Executives, Proposal Managers, Estimators, Project Managers, Superintendents, and various other staff., • Travel to various construction sites, client meetings, and JV Partner offices within California (company vehicle will be provided), • Update Proposal teams, District Manager on schedules and reports of construction projects, • Often works with project based scheduling teams and scheduling consultants., • Provide impact analysis of schedule changes, identify schedule variances, opportunities and proactively develop mitigation strategies., • Minimum of 10 years experience, • Minimum of 5 years’ experience on Alternative Delivery projects such as Design Build, CMGC and CMAR, • Minimum of 5 years of scheduling experience, • Proficient with Primavera Software., • Excellent written and verbal communication skills The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. • Regularly required to sit., • Frequently required to stand and walk at jobsites. In addition to offering a comprehensive benefits package for all employees — including a superior health benefits package — Griffith Company also offers generous performance-based compensation. As part of an Employee Stock Ownership Plan (ESOP) Corporation, Griffith Company employees have the opportunity to directly and financially benefit from the Company's success. Other benefits include vacation time, sick days, paid holidays, and a 401K program. (Benefits are subject to eligibility requirements) Annual Salary Range: $125,000 - $180,000. Open to limited (2-3 days every 2 weeks) remote work for persons not located near our Brea offices. Relocation assistance will be provided to candidates outside of the local area on a case-by-case basis. Visit us at: Griffith Company is an equal opportunity employer and an employee-owned company. Important Notice to Staffing Agencies/Recruiting Firms (please read completely) Griffith Company will not accept unsolicited resumes from any sources other than directly from a candidate, Griffith Company employee or any of our industry and academic partners. Any unsolicited resumes sent to any of the following will be considered Griffith Company property: Griffith Company mailing address, fax machine or email address; Griffith Company employees; or to Griffith Company's applicant/candidate database. Griffith Company will NOT pay a recruiting/placement fee for any candidate hire resulting from the receipt of an unsolicited resume. We will only accept resumes from staffing agencies/recruiting firms who meet the following criteria: 1. Have a valid fully-executed written contract with Griffith Company for service (signed only by our CEO, President, Executive Vice President or Human Resources Director). No other Griffith Company employee is authorized to bind Griffith Company to any agreement regarding the placement of candidates by Agencies., 2. Responding to a written request from a member of our Human Resources team to work on filling a specific job opening - we will not accept any unrelated resumes. In the cases of staffing agencies/recruiting firms that meet the above criteria: we will not consider a presentation of a candidate to us as accepted unless a member of our Human Resources team expresses in writing to your firm/agency an interest in engaging with a candidate that is being presented. The act of a firm/agency simply sharing a candidate resume or profile with a hiring manager or any other Griffith Company employee by email, text or any other communication method will not suffice as Griffith Company's acceptance of a candidate. Powered by JazzHR E02eKRc6Dw

About the Job: LaunchDarkly is the industry-leading feature management platform that empowers engineering teams to deliver and control software with confidence. We help the world’s most innovative organizations—including Fortune 500 enterprises—ship faster, reduce risk, and continuously improve their software experiences. Our platform enables teams to release features gradually, target specific user segments, experiment safely, and roll back instantly when needed. This role will be responsible for overseeing either the Eastern or Western region, determined by business needs and the candidate's location. As we continue to scale globally, we’re expanding our Strategic Sales organization with high-performing leaders who can navigate complex enterprises and accelerate adoption across key markets. As a Regional Sales Director, Strategic Sales, you will be responsible for driving net-new and expansion revenue within a portfolio of the most impactful enterprise accounts in the region. You will develop multi-threaded relationships, orchestrate long and complex deal cycles, and position LaunchDarkly as a mission-critical part of modern software delivery. This is a highly visible, quota-carrying role that requires a strategic mindset, strong executive presence, and deep enterprise sales expertise in the SaaS ecosystem. Responsibilities: Strategic Account Leadership • Own and exceed a multi-million-dollar annual quota focused on Fortune 1000 and other high-growth strategic accounts, • Build regional strategies that expand LaunchDarkly’s footprint with engineering, DevOps, platform, and product leadership teams, • Lead complex enterprise negotiations across legal, procurement, security, and architectural stakeholders, • Champion LaunchDarkly’s value proposition, including progressive delivery, experimentation, developer productivity, and release safety Pipeline Generation & GTM Alignment • Develop a robust pipeline through targeted outbound strategies, account-based plays, partner motions, and executive engagement, • Collaborate closely with SDRs, Marketing, and Channel teams to drive consistent top-of-funnel momentum, • Maintain disciplined pipeline hygiene and forecasting accuracy in Salesforce Cross-Functional Partnership • Work hand-in-hand with Sales Engineering to guide customers through technical evaluations, proof-of-value, and architecture discussions., • Partner with Customer Success to ensure seamless handoff, adoption, and long-term value realization., • Provide customer insights to Product, Engineering, and Leadership to help shape roadmap, packaging, and industry positioning. Executive Engagement & Thought Leadership • Build trusted advisor relationships with VP+ engineering, CTO, CPO, platform, and digital transformation leaders, • Articulate how feature management reduces risk, accelerates release velocity, and supports enterprise transformation initiatives, • Represent LaunchDarkly at regional events, partner summits, and industry conferences. Qualifications: • Typically expects a minimum of 15 years of enterprise SaaS sales experience with a proven record of exceeding quota in complex, multi-threaded deal environments. Along with a minimum of 5 years of sales leadership experience, • Experience selling to technical buying centers—especially engineering, DevOps, platform, and product organizations, • Demonstrated success closing six- and seven-figure annual contracts, • Strong command of MEDDICC or similar enterprise qualification methodologies, • Excellent storytelling skills and the ability to translate technical concepts into compelling business outcomes, • Comfort navigating large enterprise organizations and orchestrating cross-functional deal teams, • Ability to travel up to 40% of the time based on business needs, • Experience selling DevOps, developer tooling, cloud infrastructure, observability, CI/CD, or platform engineering solutions, • Previous success in a high-growth startup or scale-up environment, • Familiarity with LaunchDarkly’s ecosystem (AWS, Azure, GCP, HashiCorp, GitHub, Datadog, etc.), • Relationships within large enterprise engineering and platform communities Pay: Target pay ranges based on Geographic Zones* for Level M4: • Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $301,000 - $414,000**, • Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $271,000 - $373,000**, • Zone 3: All other US locations - $256,000 - $352,000** LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. *Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: • Improving the velocity and stability of software releases, without the fear of end customer outages, • Delivering targeted experiences by easily personalizing features to customer cohorts, • Maximizing the business impact of every feature through the ability to experiment and optimize, • Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types, • Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at ___. Do you need a disability accommodation? Fill out this ___ and someone from our People Operations team will contact you for assistance.

The Schoolinks Customer Success Team is continuing to grow as we bring on new customers. We're looking for passionate, customer centric individuals to be the next Customer Success Managers. We are looking for team members to support our smaller school districts across the country. This will involve high levels of using data to drive strategy, project management and organization. Your Responsibilities will include... • Work in a collaborative team to meet onboarding, usage, and renewal targets for your portfolio of districts., • Onboard new districts by leading their project kickoff, data integration, and training sessions., • Assess usage, engagement, and outcome data to determine health and action needed at each of your districts., • Build and maintain director and executive level relationships at each of your districts., • Facilitate renewal process (quote, verbal approval, signature) for your districts., • Provide well-structured customer feedback to our Product Team, collected during the various customer engagements., • Continuously define, document problems and challenges faced by our districts., • Keep account records and notes updated in a CRM such as SalesForce, Gainsight or other CS tools., • 3+ Years Professional Experience, • 1+ years experience in implementation and customer success for a SaaS company (ideally in the K12 or EdTech industry), • Strong ability to multi-task and manage a large book of business, • Experience or Ability to work in a remote environment., • Strong interpersonal skills, • Project management skills (understand task dependencies/sequence and manage of tasks), • Positive attitude - you can stay optimistic in high stress situations, • Proactive, entrepreneurial style, eager to take initiative in a fast-paced, dynamic environment — you know when and how to find the right information when you need it., • Ability to close renewal and multi-thread to discover expansion opportunities., • Technical Abilities: Google Suite (Sheets, Slides, Etc) & Apple/Mac Required SchooLinks is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. • 100% health care coverage for Employee, • 401K with company matching, • Dental & Vision, • Parental Leave, • Subsidized gym membership, • Remote work stipend, • Annual team offsite

Description Who we are? United Imaging is a leading global medical device developer and supplier with a diversified portfolio of advanced medical products, digital healthcare solutions, and intelligent solutions that cover the entire process of imaging diagnosis and treatment. From our North American HQ in Houston, we are passionate about expanding our customer sales and support structure, embracing the highest quality and craftsmanship in each of our medical imaging products, and dedicated to building an outstanding organization. Join our innovative team with the mission of developing and supplying advanced technologies and improving patient care worldwide. As part of our global team, you will have the opportunity to collaborate with talented and dedicated colleagues while developing and expanding your career. Company Page: ___ Job Summary The Director, Corporate Accounts (Strategic) works with a cross functional group, consisting of modality, commercial, and executive team members to increase United Imaging’s presence in the healthcare market space, by developing, nurturing, and maintaining relationships with significant clients. Successful candidates will demonstrate the characteristics of authenticity and integrity that are needed to build meaningful and lasting relationships with customers. Director, Corporate Accounts (Strategic) will serve as the architect and strategic hub to provide a holistic approach to strategic account management. Benefits When joining our team, we offer the following benefits: medical, dental, vision, short- & long-term disability insurance, employee assistance program, company paid basic life insurance, 401(k) with employer match, paid time off, sick leave, and (12) paid holidays annually. Duties & Responsibilities · Develop and implement organizational processes to support corporate accounts in progressing and maintaining strategic relationships. · Navigate the intricate environmental complexities of a strategic account and be able to navigate and match UIH personnel to the environment needs. · Align customer, business, and market insights/trends to optimize adoption of UIHS products and services to enable attainment of financial and business targets. · Develop and maintain an understanding of the unique customer needs and be able to represent and shape those needs into a mutually beneficial partnership. · Consult and present for customers on product offerings business solutions and guide customers through the sales process. · Cultivate and maintain relationships with clients that have influence in UIH equipment decisions, including clinical leaders and decision teams, supply chain leaders, executives, etc. · Support internal teams consisting of account executives, modality managers, product management and executive leadership to develop and execute a strategy that will result in adoption of UIH brand and product. · Maintain proficiency in healthcare as pertaining to all imaging modalities, including market and competitive intelligence. Requirements Education • Candidates will have 10+ years of experience in strategic healthcare accounts., • Extensive knowledge of medical imaging in healthcare market trends, • Managed cross functional teams Required Skills or/ Attributes • Excellent communication skills, • Proven ownership and collaboration skills in a cross-functional corporate management team, • Documented ability to meet and exceed short- and long-term deadlines and be flexible, • Ability to navigate complex situations and organizational structures and drive team towards successful outcomes., • Strategic thinker with demonstrated business acumen, • Strong written, verbal and presentation skills, • Strong execution and project management skills, • Strong relationship-building skills, with experience marshaling resources across an organization, • Demonstration of a strong customer orientation, high energy and motivation, and willingness to travel to support business needs. Diversity, Equity, and Inclusion United Imaging is an Equal Opportunity Employer. Diversity, equity, and inclusion matter. United Imaging provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

The Company SuperAnnotate is a fast-growing, Series B startup revolutionizing the field of AI-data Infrastructure. We specialize in providing cutting-edge data pipeline solutions for Machine Learning, LLM, and GenAI solutions to large enterprise clients, helping them leverage the power of AI to transform their businesses. SuperAnnotate has a fully customizable platform for building annotation tools and workflows that AI projects demand—while unifying the management of all teams, vendors, and data in one place. We’re very proud to have products that are loved by our customers, resulting in us being listed as the ___. Senior Director of Customer Success SuperAnnotate is seeking a strategic and experienced Senior Director of Customer Success. This is a critical leadership role, responsible for scaling and evolving our customer success strategy, building a high-performing team, and delivering exceptional value to our enterprise software customers across cutting-edge AI domains—including large language models (LLM), computer vision (CV), and natural language processing (NLP). You will report directly to the executive team and partner cross-functionally with Product, Sales, Marketing, and Engineering to ensure our enterprise customers achieve their desired outcomes with SuperAnnotate. The ideal candidate is a strong leader with a customer-first mindset, exceptional communication skills, and a proven track record of building scalable success programs for enterprise accounts in B2B SaaS organizations. What You’ll Do- Define and execute the company’s Customer Success strategy in alignment with company goals, driving customer adoption, retention, and expansion.- Serve as a strategic advisor to key customers and executive stakeholders, ensuring they derive maximum value from SuperAnnotate's solutions.- Grow and expand existing accounts by deeply understanding customer pains, customer org structures, and our product. - Collaborate with Sales, Product, and Marketing to drive customer onboarding, training, renewals, and expansion efforts.- Develop and standardize key success metrics and use data to continuously improve performance.- Design and implement scalable customer programs such as QBRs, standardized onboarding, customer advisory boards, and others.- Build, lead, and mentor a high-performing team of US Based Customer Success Managers and related roles- Act as the voice of the customer, influencing product roadmap and company strategy.- Own forecasting and reporting on customer health, churn risk, and growth opportunities to the leadership team. What We’re Looking For- 8+ years of experience in Customer Success, Account Management, or related functions, with 3+ years in a senior leadership role.- Experience in B2B SaaS, preferably in AI/ML or developer-focused platforms.- Deep understanding of the AI/ML, Cloud, and Data ecosystem. - Strong understanding of Generative AI ecosystem and ML Platforms.- Strong ability to prospect into existing accounts, understand organizational structures, and identify areas for growth- Strong cross-functional collaboration skills with experience influencing at all levels of an organization.- Excellent communication, storytelling, and executive presentation skills.- Proven ability to scale teams, develop repeatable processes, and deliver measurable customer impact.- Bachelor's degree in Engineering, Computer Science, or a related field is a plus; MBA or advanced degree is also plus.- Nice to Have: Based in the Bay Area with the ability to work from the office 2-3 times per week. For candidates outside the area, monthly travel to the office is expected. Why SuperAnnotate?SuperAnnotate is a leading innovator in AI, LLMs, and data pipeline solutions for machine learning and generative AI. We provide best-in-class infrastructure for frontier model providers and empower enterprises to accelerate their AI initiatives. Our platform is highly rated on G2 and trusted by top AI-driven organizations.$160,000 - $200,000 a yearOnly shortlisted candidates will be contacted for an interview! What you'll have with us

ABOUT THE COMPANY Acumen, LLC. is one of the nation's leading fiscal agents offering a portfolio of innovative financial management services backed by superior customer service. Our passion is to help people lead independent lives through exceptional participant-directed programs. Acumen is a great place to work. Our employees make a positive difference in our client’s lives by what they do. Among many benefits to working here, we offer medical, dental and vision coverage, generous paid time off, and incentive bonuses to those who qualify. OVERVIEW AND ESSENTIAL JOB FUNCTIONS The Associate Director empowers Acumen to achieve its mission of facilitating freedom, choice and opportunity through innovative fiscal agent solutions. Individuals in this role are charged with assisting the Executive Director in representing Acumen to all stakeholders within Texas. Time is spent at every level, including working with state partners, local program staff, and most importantly our clients. This position may be assigned direct reports with related supervisory responsibilities. The professionalism, work ethic and standards displayed in this position will have a dramatic effect on the reputation and continued success of the company. • Supervise a staff, which involves direct and indirect responsibilities such as interviewing, selecting, training, motivating, providing performance evaluations, overseeing wage and salary administration, and developing goals as well as procedures to ensure achievement of goals., • Understand and stay up to date on the program rules, regulations and implementation needs while being able to effectively communicate and explain said rules to external and internal stakeholders., • Support clients (employers and employees) during their enrollment process; process related paperwork and manage electronic communication, which requires accurate data entry into several databases and meeting deadlines., • Provide timely and accurate day-to-day support to clients; receive, research and resolve all client inquiries., • Assist Accounts Receivable team in researching billing issues and claims., • Ensure compliance with all state and federal guidelines including the management of all escalated issues with client families and states., • Manage Electronic Visit Verification implementation and maintenance including member adoption campaigns and data and aggregation accuracy., • Coordinate with other FMS contractors and the program training contractor on member referrals, transfers, training needs and customer service responses., • Analyze trends and resolve customer inquiries pertaining to specific program or contract regulations/guidelines., • Organize, structure, and schedule one on one or group training sessions to meet the needs of the customer., • Represent Acumen publicly at events such as conferences, trade shows, forums, stakeholder groups, pre-bidders, etc., which may require public speaking in order to actively market products to the general public., • Report back from public events on Acumen's brand acceptance and reputation, and customer satisfaction., • Report program statistics and information to key stakeholders through survey results and regular reporting as necessary., • Work well independently with limited supervision., • Work a flexible work schedule, including but not limited to weekends, week nights and holidays., • Perform other work related activities as assigned., • ALL Acumen employees will be vigilant to support the positive compliant cybersecurity company posture by familiarizing themselves with all policies, procedures, standards, and guidelines and act accordingly., • Health benefits, • Life Insurance, • 401k with matching, • Paid vacation, • Paid holidays - 16, • Sick time, • Pet insurance, • Health savings account

Description: Chips Talk, We Listen proteanTecs is a game-changing startup that's giving advanced electronics the power to report on their own health. In a digital world built for autonomous driving, cloud computing, and AI, we depend on computing systems daily. But how can we guarantee their safety, reliability and functionality? proteanTecs is the first-ever company to provide visibility into next-gen chips while they are operating, based on the power of on-chip monitoring, machine learning, and data analytics. Here at proteanTecs, you'll be part of a team that's unlocking deep insights to make electronics more reliable, efficient, and high-quality. We're trusted by industry leaders in data centers, automotive, communications, and consumer devices – we work with the world's largest and most notable companies in tech. Why proteanTecs is a great place to work: • Fast-paced and impactful: We're a mission-driven startup, so you'll tackle new challenges daily, wear many hats, and see your work directly influence the future of electronics., • Supportive company culture: Learn from the best. Our 200+ team members are experts in their field with a proven track record of success, and they're committed to fostering a collaborative and supportive work environment., • International presence: We're a multinational company with a diverse team across multiple locations around the globe. You'll collaborate on projects with international impact, gaining a global perspective of the tech industry., • Work with industry leaders: Our solutions are used by the biggest names in tech. You'll be part of the team creating the next generation of groundbreaking products., • Cutting-edge playground: We use the latest machine learning, platforms, and tools to push boundaries and achieve breakthroughs., • Real-world impact: Our work keeps data centers, cars, and other critical systems running smoothly. Your work will directly contribute to safer, more reliable electronics., • Linor Harnik, Software Engineer - “The atmosphere here is great. Everyone's super welcoming, even the dogs! I’m happy to be part of something that's making a big difference in the industry.”, • Muhamed Eid, Logic Design Engineer - "The company believes in the team and respects them, providing us with multiple opportunities to challenge ourselves and grow, we are never bored here", • Guy Gozlan, Director of Machine Learning - "We create a never before seen solution that dramatically impacts one of the most important industries of our time" We are seeking an experienced and strategic Sales manager to join our team in the USA. This customer-facing role requires working in a large team environment including: leadership for directing and coordinating sales and field AE resources, coordination/facilitation of customer interaction between proteaanTecs Product Marketing/Engineering, understanding of the core technology requirements in the digital implementation and/or IP space, coordination of sales strategies and efforts across worldwide customer operations. • Leading pre/post-sales campaigns, managing and growing solution adoption in the territory for proteanTecs IP and solution platform., • The ability to foster and grow customer relationships throughout all levels of the customer organization to better connect our solutions with the customer's problems/business challenges and insure roadmap alignment for long term success., • Working knowledge of Strategic Selling techniques such as Miller Heiman, or Target Account Selling a plus., • Must have a deep technical knowledge and understanding of digital implementation flows (synthesis, place & route, and signoff) and/or experience with IP’s or software platforms . Understanding of semiconductor manufacturing eco-systems. Understanding of DFT chip bringup and manufacturing flows is plus. Requirements: • Min 4+ years in sales and account management or as an Applications Engineer or Design Engineer with proven track record of success, • Deep understanding of electronic systems and HW design, • Minimum MSEE/CS degree Responsibilities: • You will be responsible for building, developing, and driving a sales pipeline for our processor IP technology and software solutions in key accounts across the Silicon Valley., • Responsibilities include developing and managing a sales pipeline while driving market penetration, adoption, and revenue, • You will work closely with multi-functional teams including Application Engineers, Business Unit Marketing, Legal, Finance, proteanTecs executives and collaborate with proteanTecs sales team to achieve sales targets in the region, • Generate, develop, qualify, and drive new business opportunities in the region, including:, • Opportunity management, • Manage contract negotiations (business and legal) with customers and proteanTecs functional teams, • Articulate key value propositions for the adoption of the unique proteanTecs solution with key semiconductor companies, across the organization (executive management, marketing, architects, hardware, and software engineers), • Collaborate with technical and marketing teams to develop and execute strategies for proliferation of the technology in the region, • Provide market and account feedback to the RnD and Marketing BU to drive product roadmaps and strategies, • Track activities and provide reports to management, BU and executive personnel on account strategies activities and progress, • Develop and execute against strategic sales plans, • Maintain regular contact with multiple internal BU's team to drive enterprise-wide strategic activities

WHAT WE DO MATTERS: At The Knot Worldwide, we champion celebration - and that starts with celebrating our people. Our employees are passionate dreamers, thoughtful doers, and lifelong learners who power meaningful moments for millions around the world. We’re united by authentic connection, shared purpose, and a deep commitment to the global community we serve. Here, flexibility and belonging go hand in hand with high performance. Driven by our core values, we believe the best ideas come from empowered teams: those who consistently collaborate with intention to design solutions, spark ideas, and drive impact. Our people are at the heart of our success. ABOUT THE ROLE AND OUR TEAM: We are seeking a Principal Product Manager to define and own the future of e-commerce for The Knot Worldwide. This is a strategic, high-visibility role focused on the cart and payments platform that powers our entire business. You will be the single-threaded owner responsible for the multi-year strategy, product performance, and user experience of a platform that processes millions of transactions across complex, mixed-cart scenarios. We're looking for a product-led entrepreneur who thrives at the intersection of large-scale retail technology and complex financial systems. You will report to the Senior Director of Product and lead a dedicated squad of exceptional design, data, and engineering partners with deep retail expertise. If you are obsessed with solving complex, high-scale problems and are passionate about making one of life's biggest moments joyful (and seamless), this is your opportunity. RESPONSIBILITIES: • Act as the company's foremost subject matter expert for all e-commerce transactions, payments, and compliance, guiding executive stakeholders and engineering architects on technical and strategic decisions., • Lead the company's core payments strategy, managing the full stack from payment processing and gateway relationships to fraud prevention and cost optimization., • Define the strategic vision and multi-year roadmap for the TKWW checkout and cart experience, creating a scaled, seamless, trustworthy, and high-converting funnel for both couples and their guests., • Own the product lifecycle for our universal cart, optimizing for complex, mixed-cart scenarios (e.g., third-party registry items, cash funds, honeymoon contributions, and physical products)., • Drive outcome-focused execution - what matters most is how the product impacts our customers and our business., • Champion a world-class guest experience, deeply understanding the user psychology of "gifting" to reduce friction, build trust, and drive measurable improvements., • Partner with design and user research to prototype, test, and launch new checkout experiences., • Drive the roadmap for payment method expansion, evaluating and integrating digital wallets (Apple Pay, Google Pay), Buy Now Pay Later (BNPL) solutions., • Own the key business metrics for payments and implement strategies to improve them continuously., • Serve as the principal product liaison with Finance, Legal, and Security to ensure ironclad compliance., • Lead and mentor a pod of engineers and analysts, fostering a culture of data-driven decision-making, rapid experimentation, and customer obsession., • Collaborate with product leaders to ensure cohesion between your products and the overall product experience on The Knot SUCCESSFUL PRINCIPAL PRODUCT MANAGER CANDIDATES HAVE: • 10+ years in product management, with a track record of driving complex, high-impact initiatives, • Subject matter expertise in e-commerce with a focus on cart, checkout, and payment systems., • A perspective, backed by experience, on how to best serve users in cash gifting scenarios., • The ability to set a strategic direction and help ideate and launch new products and experiences, • The ability to refer to quantitative and qualitative data in making product decisions, and have experience with analytics and research tools + methods, and comfort with analytical tools, • A track record of crafting strategies that lead to scaled, quality consumer experiences, • Well-developed executive communication and presence, • Keen aesthetics and empathy, and a user-centered mentality, • A track record of being a strong partner for engineers, empathetic to their unique needs, and you believe there’s such a thing as tech debt WORK MODEL: This role is Together@TKWW-eligible. If you’re based in NYC, we follow a hybrid schedule, balancing in-office collaboration of days a week and work-from-home flexibility. If you’re in Austin, this position is remote for now, with the potential to shift to a hybrid model as our local team grows. #LI-remote At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job. Together, we have an incredible opportunity to make it even easier for our customers to plan life’s most meaningful moments and for our small business owners to grow and scale. We would love to have you with us on our journey. WHAT WE LOVE ABOUT YOU: • Commit to our customers: You act as one team on behalf of our customers. You lead with head and heart, and build what matters for life's most meaningful moments., • Raise the bar: You define "great" and work backwards. You don't just accept how it's been done, but boldly define how it should be. You are unafraid to innovate, learn, and keep moving forward toward our shared vision., • Be all in: You believe in our mission and take ownership of your work. You debate openly to reach the best outcomes, speaking with clarity and care, embracing diverse perspectives, then commit fully., • Celebrate impact: You measure success by the outcomes you create. You hold yourself accountable to delivering value, while recognizing progress and the lessons learned along the way. You love to win, together. WHAT YOU LOVE ABOUT US: We believe in a wide range of holistic offerings to support our employees so that they can live our values day in and day out. From mental wellbeing, physical health and financial planning, to engaging perks and discounts, we are in the business of celebrating and supporting the Moments that Matter, both in and out of the office.. We offer flexible vacation, generous parental leave, and prioritize initiatives that support the growth, development, and happiness of our people. Together@TKWW is our approach to hybrid work. It’s designed to support how we work best: combining the flexibility we value with meaningful opportunities to connect in person. Whether a role is Together@TKWW-eligible or not, we believe in purposeful moments to come together, build strong relationships, and drive bold ideas forward. • For Together@TKWW-eligible roles, this includes regular in-office time to foster collaboration and connection., • For roles not eligible for in-office expectations, we support connection through virtual collaboration and intentional gatherings. To facilitate in-person collaboration, we have office spaces in Barcelona, Spain; Delhi, India; Galway, Ireland; London, England; New York, NY; and Washington, D.C. __ US Notice: The Knot Worldwide provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, or disability. In addition to federal law requirements, The Knot Worldwide complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The Knot Worldwide expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Privacy Notice: The Knot Worldwide (TKWW) processes your personal data to evaluate your application, based on the legal ground of taking steps prior to entering into a potential employment contract. Only the data strictly necessary for this purpose is collected. In some cases, your data may also be processed based on TKWW’s legitimate interests (e.g., to improve recruitment practices or manage candidate pools), to which you can object at any time. You have the right to access, rectify, or delete your data, and to object to certain uses. To learn more about your rights, please consult our The Knot Worldwide (TKWW) processes your personal data to evaluate your application, based on the legal ground of taking steps prior to entering into a potential employment contract. Only the data strictly necessary for this purpose is collected. In some cases, your data may also be processed based on TKWW’s legitimate interests (e.g., to improve recruitment practices or manage candidate pools), to which you can object at any time. You have the right to access, rectify, or delete your data, and to object to certain uses. To learn more about your rights, please consult our___. If you wish to file a complaint, you may contact the competent data protection authority. If you wish to file a complaint, you may contact the competent data protection authority.

About the Company Armada is a full-stack edge infrastructure company delivering compute, connectivity, and sovereign AI/ML to some of the world’s most remote places. Named one of Fast Company's Most Innovative Companies, Armada’s solutions are deployed in over 60 countries globally for organizations ranging from energy to defense. With over $200 million in funding, Armada is backed by top investors such as Microsoft (M12), Founders Fund, and has strategic partnerships including Starlink, Skydio, and NVIDIA. We are looking for the most brilliant minds in the world to join us. Working at Armada means taking ownership, driving autonomy, and delivering impact. You’ll tackle challenges that haven’t been solved before and help build something transformative from the ground up. What you do here will not only define your career but help further Armada’s mission to bridge the digital divide for customers around the world. About Armada Armada delivers sovereign, mission-ready AI infrastructure designed to operate where traditional cloud and centralized data center models cannot. Our platform includes Atlas as the control plane, Galleon modular edge data centers powered by the Armada Edge Platform, and Leviathan, Armada’s AI Factory, which partners with Bridge, our GPU-as-a-Service offering. Together, these capabilities enable secure, resilient AI operations across classified, regulated, and mission-critical environments, supporting defense, intelligence, energy, and industrial enterprises. The Americas and US Federal markets are strategic priorities for Armada. Customers across defense, intelligence, civilian agencies, and enterprise sectors require infrastructure that meets the highest standards for security, compliance, resilience, and operational control. This role ensures Armada’s platform is successfully deployed, adopted, and operated across both FedRAMP-regulated and classified environments as well as commercial enterprise customers throughout the Americas. Role Overview The Senior Director of Customer Success & Delivery for Americas & US Federal leads Armada’s post-sales organization across the region, ensuring successful deployment, operational excellence, and long-term customer value realization. This role owns the full post-award lifecycle, from onboarding and deployment through production operations, customer success, and expansion. The Senior Director leads teams of Technical Account Managers, Forward Deploy Engineers, and Mission Success Engineers responsible for delivering Armada’s AI infrastructure platform in complex enterprise and federal environments. The position combines delivery leadership, technical credibility, and executive customer engagement to ensure Armada becomes a trusted long-term partner to mission owners and enterprise leaders. Success is measured by customer adoption, mission outcomes delivered, operational stability, renewals, and platform expansion across the Americas. Key Responsibilities Regional Customer Success & Delivery Leadership • Own Customer Success and Delivery outcomes across US Federal and Americas enterprise customers, • Define and operate a regional post-sales model aligned with both commercial enterprise requirements and federal security frameworks, • Translate customer mission and business objectives into structured success plans, milestones, and measurable outcomes, • Drive long-term retention, expansion, and platform adoption through consistent execution and customer trust Deployment and Operational Execution • Own the post-award lifecycle from contract execution through deployment, activation, and steady-state operations, • Ensure rapid time-to-value for AI workloads deployed on Armada’s edge infrastructure platform, • Lead delivery governance across hardware, networking, platform infrastructure, and AI workload readiness, • Establish repeatable deployment playbooks, delivery processes, and operational runbooks suitable for both enterprise and government environments Federal Security, Compliance & Accreditation • Lead deployments operating under FedRAMP Moderate and High environments and classified infrastructure requirements, • Partner with federal security and compliance teams on ATO processes, continuous monitoring, and audit readiness, • Ensure deployments align with NIST 800-53 controls, federal risk management frameworks, and agency-specific security requirements, • Serve as the senior escalation authority for accreditation, compliance, and security-related concerns, • Maintain strict adherence to clearance protocols, need-to-know requirements, and operational security standards Executive Stakeholder Engagement • Build trusted advisor relationships with senior government officials, enterprise executives, and mission leaders, • Lead executive program reviews and operational governance sessions focused on mission impact, system reliability, and roadmap alignment, • Communicate value in terms of mission effectiveness, operational resilience, and measurable business outcomes, • Maintain credibility in high-stakes, sensitive operational environments Adoption, Expansion & Platform Growth • Drive adoption of Atlas, Galleon with AEP, and Leviathan AI Factory deployments integrated with Bridge GPU-as-a-Service, • Support transitions from pilot environments to full production deployments, • Identify opportunities to expand deployments into additional agencies, regions, or enterprise programs, • Partner closely with Sales and Capture teams to drive expansion while preserving strong post-award trust Customer Health and Risk Management • Define and monitor customer health indicators tied to mission success, platform adoption, and operational stability, • Identify risks early and drive cross-functional resolution across engineering, product, and security teams, • Lead executive-level escalations and crisis management when required Team Leadership & Organizational Development Build and scale a regional Customer Success organization across the Americas Recruit and develop teams including: • Technical Account Managers, • Forward Deploy Engineers, • Mission Success Engineers, • Customer Success leaders Create a culture of accountability, discretion, and mission-first execution Ensure teams operate in compliance with federal security requirements and enterprise governance standards Cross-functional Leadership inside Armada • Partner closely with Product, Engineering, Security, Compliance, and Government Programs teams, • Represent the voice of Americas customers in product roadmap decisions and service delivery models, • Help shape Armada’s global delivery framework and FedRAMP operating model Qualifications and Experience • 10+ years of experience in customer success, technical delivery, program leadership, or professional services, • Experience leading large enterprise or federal technology deployments, • Active TS/SCI clearance preferred; Full Scope Polygraph strongly desired, • Strong technical foundation in AI infrastructure, edge computing, data center platforms, and GPU-accelerated workloads, • Demonstrated success delivering outcomes in regulated, classified, or mission-critical environments, • Executive-level communication skills with experience engaging senior government and enterprise stakeholders Preferred Experience • Direct experience with FedRAMP Moderate or High environments, • Background supporting DoD, Intelligence Community, or federal civilian agencies, • Experience operating in disconnected, denied, or edge environments, • Experience scaling AI or compute infrastructure from pilot to production What Success Looks Like • Federal and enterprise customers operating stable, secure AI infrastructure in production, • Atlas, Galleon, and Leviathan deployments integrated with Bridge GPUaaS delivering measurable operational impact, • Successful accreditations, renewals, and expansions across the Americas, • Armada recognized as a trusted long-term AI infrastructure partner for mission-critical environments, • A high-performing regional Customer Success organization driving sustained growth across US Federal and Americas enterprise markets Compensation & Benefits For U.S. Based candidates: To ensure fairness and transparency, the on-target earnings salary range for this role for candidates in the U.S. are listed, varying based on location experience, skills, and qualifications. In addition to the salary, this role will also be offered equity and subsidized benefits (details available upon request). Benefits • Medical, dental, and vision (subsidized cost), • Health savings accounts (HSA), flexible spending accounts (FSA), and dependent care FSAs (DCFSA), • Retirement plan options, including 401(k) and Roth 401(k), • Unlimited paid time off (PTO), • 15 paid company holidays per year #LI-Remote #HP-1 Compensation $231,000 - $288,000 USD You're a Great Fit if You're • A go-getter with a growth mindset. You're intellectually curious, have strong business acumen, and actively seek opportunities to build relevant skills and knowledge, • A detail-oriented problem-solver. You can independently gather information, solve problems efficiently, and deliver results with a "get-it-done" attitude, • Thrive in a fast-paced environment. You're energized by an entrepreneurial spirit, capable of working quickly, and excited to contribute to a growing company, • A collaborative team player. You focus on business success and are motivated by team accomplishment vs personal agenda, • Highly organized and results-driven. Strong prioritization skills and a dedicated work ethic are essential for you Equal Opportunity Statement At Armada, we are committed to fostering a work environment where everyone is given equal opportunities to thrive. As an equal opportunity employer, we strictly prohibit discrimination or harassment based on race, color, gender, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other characteristic protected by law. This policy applies to all employment decisions, including hiring, promotions, and compensation. Our hiring is guided by qualifications, merit, and the business needs at the time. Unsolicited Resumes and Candidates Armada does not accept unsolicited resumes or candidate submissions from external agencies or recruiters. All candidates must apply directly through our careers page. Any resumes submitted by agencies without a prior signed agreement will be considered unsolicited and Armada will not be obligated to pay any fees.

Join the Team! Is technology your passion? Do you want to work with smart, forward-thinking individuals? Do you want to grow in career you love? At Align, our professionals are the key to our success. We don’t just hire talent, we invest in exceptional people who are forward-thinking, results-driven, and passionate about what they do. We’re a group of tech-savvy professionals who are motivated by making an impact. Our culture is one of unbounded opportunity that celebrates the passions, skills and ideas of our team—work hard, play hard, be smart! We believe great communities lead to great companies. That’s why we offer a dynamic workplace where you feel inspired, engaged and innovative. We offer professionals opportunities to train in the leading technologies, make an impact within the industry and acquire valuable new skills whether on client sites or in one of our regional offices. Overview Align seeks a hands-on, detail-oriented Senior Accountant with 4–6 years of corporate accounting experience and deep expertise in Sage Intacct to support our growing IT services organization. This role will lead the Sage Intacct ERP implementation from a Accounting Team user perspective, working closely with external software consultants for the configuration and internal stakeholders to ensure a successful rollout and ongoing optimization. The ideal candidate has strong accounting fundamentals, experience managing month-end close, reconciliations, and reporting, and is a power user of Sage Intacct. This role is well-suited for someone with a passion for improving systems and processes while contributing to high-quality financial reporting. • This hybrid role reports to the Controller and will primarily work remotely, with 3 days per week in our Iselin, NJ office., • Full-time position with base salary in the $110,000–$115,000 range (commensurate with experience), full benefits, paid training, and performance-based bonuses. Key Responsibilities Sage Intacct Implementation & Optimization • Serve as the accounting team lead for Sage Intacct implementation, collaborating with internal teams and external consultants., • Manage configuration, data migration, testing, validation, and training from a user/functional perspective., • Partner with software vendors to integrate relevant software (e.g., ConnectWise, Procore, Avalara, Microsoft Report Designer, Brightgauge, SmartConnect) into Sage Intacct and improve and automate accounting workflows, • Post-implementation, serve as the go-to Sage Intacct power user, identifying opportunities to enhance workflows and reporting., • Ensure full and effective use of core modules (GL, AP, AR, Projects, Expense, Cash Management, Reporting). Core Accounting & Reporting • Work closely with the Controller to support monthly and year-end close processes, including journal entries, accruals, and reconciliations., • Prepare monthly, quarterly, and annual financial statements in accordance with GAAP., • Perform detailed account reconciliations, including cash, intercompany, and deferred revenue accounts., • Validate AR and revenue data across systems to ensure consistency with the general ledger., • Support audit preparation and participate in internal and external audit activities., • Additional special projects and team support as needed. Process Improvement • Work with the Director of Accounting to enhance internal controls and documentation during and after ERP deployment., • Recommend enhancements and design reports and dashboards using built-in Sage Intacct tools., • Assist in Avalara integration, tax compliance, and sales tax reconciliations. Financial Planning & Analysis Support • Conduct variance analysis on actuals vs. budget., • Provide ad hoc reporting, insights, and support for executive decision-making., • Assist in building financial models for forecasting and cash flow analysis., • State registrations, annual filings and compliance Qualifications • Bachelor’s degree in Accounting or Finance required; CPA or CPA-track a plus., • 4–6 years of progressive accounting experience, ideally in an IT services or professional services firm., • Strong experience with Sage Intacct (implementation and/or daily use); experience leading or supporting ERP implementations from the user side is required., • Demonstrate fluency in Sage Intacct and ability to guide system usage and training post-implementation., • Meet high standards for accuracy, timeliness, and transparency in all reporting., • Maintain clear documentation of workflows and ERP configurations for accounting processes., • Solid understanding of GAAP, internal controls, and month-end processes., • Advanced Excel skills; familiarity with system integrations and reporting tools a plus., • Ability to manage multiple priorities in a fast-paced, evolving environment., • Self-motivated, detail-oriented, and proactive in problem-solving and process improvement., • Strong communication and collaboration skills, with the ability to work across departments and with external consultants/vendors. For more details, visit ___. Tier - 2 Align is a premier global provider of technology infrastructure solutions. Align specializes in designing and deploying technology infrastructure solutions from the desktop to the data center as well as providing managed IT services for clients. Our professional services team, which includes ___, ___ and ___ provide strategic consulting, design, project management, engineering, implementation and support. Our best-in-class ___ team provides IT services and cybersecurity advisory for clients within the Alternative Investment industry. Align is a Microsoft Tier 1 Cloud Solutions Provider (CSP) and Gold Partner. Our client centric approach and passion for driving IT innovation has enabled us to provide tailored solutions and business transformations for over three decades. Leading firms have relied on Align to provide forward-thinking technology strategies that support their current and future business needs. Our teams have flawless track records of delivering technical solutions and have established long-standing relationships with an impressive client list of both Global 1000 and SMB clients. We work across a diverse list of industries including financial services, life sciences (pharmaceutical and health care), retail, technology, media and telecommunications. For more information, visit: ___

Description Sprout Social is looking to hire a Director, Global Customer Support for the Customer Experience team. Why join Sprout’s Customer Experience team? Sprout Social’s Customer Experience division is evolving to meet the future of customer engagement. With a high bar for excellence and innovation, the Support & Adoption Operations team combines world-class support with proactive, data-driven engagement. Our mission is to revolutionize how we empower customers by leveraging automation, insights, and operational rigor to deliver adoption, retention, and growth at scale. What You’ll Do As the Director, Global Customer Support, you will own the function end-to-end, ensuring exceptional customer experiences while building a scalable, high-performing global organization. You will balance customer empathy, operational excellence, and team development by leveraging data, technology, and proactive process improvements. • Own Global Support Strategy: Define and lead the global Support strategy, ensuring value across channels, products, and regions while aligning to company goals., • Drive Operational Excellence & Process Improvement: Improve workflows, escalation paths, and operating models to increase efficiency, quality, and consistency., • Execute Business Transformation: Lead strategic initiatives that enhance customer outcomes, team effectiveness, and long-term scalability., • Lead Change & Scale the Organization: Guide change management, preparing teams for launches, market shifts, and evolving customer needs while building leadership capacity., • Lead & Develop Your Team: Coach and support managers and front-line specialists, setting clear expectations and performance standards., • Maintain World-Class Service Delivery: Establish and uphold SLAs and performance frameworks across all support channels for consistent, high-quality service., • Data, Insights & Customer Advocacy: Track and act on KPIs and customer feedback to improve processes, satisfaction, and retention., • Champion AI: Champion the thoughtful adoption of AI, automation, and tooling enhancements that improve both customer outcomes and team effectiveness., • Cross-Functional Partnership: Collaborate with Product, Engineering, Customer Success, Professional Services, and Revenue teams to translate support insights into actionable improvements. What You’ll Bring We’re looking for a strategic, hands-on leader who blends customer empathy with operational rigor and sound decision-making. You thrive in complexity, bring clarity through structure and data, and know how to scale support through leadership and technical efficiency. You foster cultures of ownership, learning, and continuous improvement while influencing cross-functional partners without direct authority. • 10+ years of experience leading Customer Support or Technical Support organizations in a high-growth SaaS environment., • 3+ years in second-line leadership with demonstrated success and experience fostering high-performing teams (ideally globally)., • Strong operational and process design mindset with the ability to connect workflows and decisions to customer outcomes., • Experience leading teams through transformation, change management, or significant operational evolution., • Deep familiarity with support platforms and tooling (e.g., Zendesk, Salesforce), tiered escalation models, and AI-driven solutions., • High comfort working with data, including customer experience metrics, operational performance, and trend analysis., • Executive presence and strong communication skills, with the ability to influence senior stakeholders and represent the Voice of the Customer. How You’ll Grow Within 1 month, you’ll plant your roots by: • Completing Sprout’s onboarding and developing a deep understanding of our products, values, and global CX model., • Building strong relationships with Support, Operations, Product, and Revenue leaders., • Reviewing current workflows, tools, and performance data to identify immediate opportunities. Within 3 months, you’ll hit your stride by: • Defining a clear vision and roadmap for global Support that balances day-to-day excellence with long-term transformation., • Partnering with Operations to establish reporting frameworks and dashboards., • Setting KPIs and stretch goals aligned to customer and business priorities., • Assessing team structure and leadership capability to inform growth plans. Within 6 months, you’ll make a clear impact by: • Launching AI-assisted workflows or automation initiatives that improve efficiency and customer experience., • Driving measurable improvements in CSAT, resolution metrics, and operational performance., • Partnering with Product and Engineering to address top drivers of support volume. Within 12 months, you’ll make this role your own by: • Delivering measurable gains in support efficiency, customer satisfaction, and retention., • Optimizing the global support model for future scale., • Establishing Customer Support as a strategic differentiator through insight-driven influence and operational excellence. Our Benefits Program We’re proud to regularly be recognized for our team, product, and culture. We invest in our team with a comprehensive, competitive benefits program: • Comprehensive Health & Wellness: Premium BCBSIL medical, dental (high/low plans), and vision (Eyemed) insurance for you and your eligible dependents., • Premium Mental Health Support: Full, free access to Modern Health for you and your dependents, including coaching, therapy sessions, and digital wellness resources., • Retirement Savings: 401(k) plan with a 50% company match on your first 6% of contributions (a 3% total match)., • Financial Security: 100% employer-paid Life and Disability insurance for your peace of mind., • Flexible Paid Time Off: A flexible PTO policy, supplemented with additional company-wide Rest & Recharge days throughout the year., • Paid Parental Leave: Up to 16 weeks of paid leave for new parents to support you in expanding your family., • Annual Lifestyle Stipend: A $1,000 USD annual Lifestyle Spending Account to spend on your physical, mental, and financial well-being., • Work From Home Support: A one-time $550 USD stipend to set up your home office, plus a monthly $50 USD stipend for internet., • Giving Back: 16 hours of paid volunteer time annually, plus a $100 annual match for your charitable donations., • Additional Financial Perks: Access to pre-tax commuter benefits, subsidized child/eldercare (Care.com), discounted pet insurance (Figo), and no-cost personalized financial wellness support through Your Money Line. *This list is for informational purposes only. Benefit offerings are discretionary and subject to change and do not constitute a contract or guarantee of benefits. Whenever possible, Sprout wants to provide our team with the flexibility to work in the location that makes the most sense for them. Sprout maintains a remote workforce in many places in the United States. However, we are not set up in all states, so please look at the drop-down box in our application to see whether your state is listed. Few roles require an office setting. If your position requires a physical presence in a Sprout office, it will be evident in the job listing and your offer letter. Individual base pay is based on various factors, including whether you’re located in Zone 1 or Zone 2, as well as relevant experience and skills. In the United States, we have two geographic pay zones. For this role, the expected base pay ranges for new hires are: • Zone 1 (New York, California, Washington): $150,200.00 - $206,580.00 USD annually, • Zone 2 (All other US states): $136,600.00 - $187,770.00 USD annually The listed ranges represent earning potential in this position. These ranges were determined by a market-based compensation approach; we used data from trusted third-party compensation sources to set equitable, consistent, and competitive ranges. We also evaluate compensation bi-annually, identify any changes in the market and make adjustments to our ranges and existing employee compensation as needed. Base pay is only one element of an employee's total compensation at Sprout. Every Sprout team member has an opportunity to receive restricted stock units (RSUs) under Sprout’s equity plan. Employees (and their dependents) are covered by medical, dental, vision, basic life, accidental death, and dismemberment insurance, and Modern Health (a wellness benefit). Employees are able to enroll in Sprout’s company’s 401k plan, in which Sprout will match 50% of your contributions up to 6% with a maximum contribution. Sprout offers “Flexible Paid Time Off” and ten paid holidays. We have outlined the various components to an employee’s full compensation package ___ to help you to understand our total rewards package. Sprout Social is proud to be an Equal Opportunity Employer. We do not discriminate based on identity- race, color, religion, national origin or ancestry, sex (including sexual identity), age, physical or mental disability, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged or sealed convictions, or any other legally recognized protected basis under federal, state, or local law. Because Sprout Social is a federal contractor, we affirmatively recruit individuals with a disability and protected veterans. Learn more about our commitment to diversity, equity and inclusion in our latest ___. If you require a reasonable accommodation for any part of the interview process or to submit your application, please email us at . Include the nature of your request and your preferred contact information. We'll do everything we can to support your success during our recruitment process while upholding your privacy. Please note that only inquiries regarding accommodations will receive a response from this email address; other inquiries will not be addressed (e.g., you send your resume but are not requesting an accommodation). For more information about our commitment to equal employment opportunity, please click here (1) ___ and (2) ___. Additionally, Sprout Social participates in the E-Verify program in certain locations, as required by law. #LI-REMOTE Sprout Social Inc. and its subsidiaries process personal data submitted through your application to assess your qualifications for employment and to inform our hiring decision and, where applicable, for required governmental reporting. For more information, please review ___.

Bridgeway is seeking a Director of Cloud Engineering to lead the strategy, modernization, and operational excellence of our infrastructure and developer enablement Cloud. This role defines and executes the vision for reliability, scalability, security, and automation across our technology ecosystem. You will shape enterprise-wide Cloud strategy, champion DevOps and Site Reliability Engineering practices, and enable teams to deliver secure, high-quality software. You will also lead a high-performing engineering team and serve as a trusted advisor to executive and business stakeholders. This is a high-impact opportunity to drive the transformation of our Cloud into a highly automated, resilient environment that supports Bridgeway’s long-term growth and innovation. The is a remote position with preference given to East Coast candidates; <5% travel expected. After-hours/on-call availability required. Key Responsibilities • Define and execute the enterprise Cloud engineering and DevOps strategy aligned with Bridgeway’s business and technology objectives, • Establish and maintain a multi-year roadmap for reliability, scalability, automation, CI/CD, and cloud modernization, • Provide architectural leadership to ensure Cloud investments deliver measurable business value, • Provide hands-on support as needed, • Define and enforce Infrastructure as Code (IaC) standards using Terraform, ensuring consistent, repeatable, and auditable infrastructure deployments across all environments, • Establish Terraform module libraries and governance practices to promote reusability, reduce configuration drift, and accelerate infrastructure provisioning, • Lead the adoption of GitOps workflows for infrastructure management, integrating Terraform with CI/CD pipelines for automated plan, review, and apply processes, • Lead the implementation and governance of secure networking solutions using modern VPN technologies such as Tailscale, WireGuard, and traditional IPsec tunnels, • Partner with executive leadership to communicate Cloud strategy, progress, and outcomes, • Oversee the design, implementation, and optimization of cloud infrastructure, CI/CD pipelines, and developer enablement Clouds, • Establish KPIs and metrics to measure reliability, delivery efficiency, and Cloud maturity, • Lead enterprise-wide standards, policies, and governance for Cloud and DevOps practices, • Lead, mentor, and develop a team of Windows and Linux-focused engineers, • Build a culture of accountability, continuous improvement, and operational excellence, • Oversee talent strategy including hiring, performance management, succession planning, and career development, • Foster a collaborative, inclusive, and high-performance engineering organization, • Act as a primary escalation and decision authority for Cloud-related risks and challenges, • Partner with Product, Engineering, Architecture, Security, and Business leaders to translate business needs into scalable technical solutions, • Evaluate emerging cloud technologies and make architecture decisions aligned with business objectives, • Oversee cloud cost management and budget optimization, • Serve as a change agent, driving adoption of modern engineering practices and emerging technologies, • Design and drive implementation of IP Address Management (IPAM) solutions such as NetBox, Infoblox, or AWS IPAM Services, • Architect and manage multi-account (AWS) or multi-tenant (Azure) environments with complex interconnection and governance requirements, • Lead migrations from traditional on-premises deployment patterns to leverage cloud-native services, • Design and maintain Kubernetes environments with proper security controls, network segmentation, and namespace isolation, • Partner with development teams to transition application deployments from traditional server installations to containers and serverless architectures, • Interface with development teams to identify pain points and lead continuous improvement initiatives, • Ensure Cloud availability, resilience, security, and compliance, • Support security and compliance teams with evidence gathering and audit interviews for SOC 2 and similar frameworks, • Design and maintain centralized logging configurations that aggregate and correlate system, application, cloud, and SaaS logsImplement advanced monitoring and alerting structures to ensure availability and assist development teams in identifying application errors and performance concerns, • Troubleshoot complex technical issues across all levels of the stack while marshalling appropriate resources and providing timely updates to stakeholders, • Deliver root cause analysis reports with actionable recommendations to prevent recurrence, • Lead incident management, root cause analysis, and continuous improvement efforts, • Drive automation-first practices using tools such as Python, Terraform, Ansible, and CI/CD Clouds., • Coach and mentor traditional systems administrators on cloud concepts, enabling them to maintain and optimize cloud services Qualifications • 10+ years of experience in infrastructure, Cloud, Cloud engineering, or DevOps roles, with at least 3 years in leadership or management positions, • 5+ years of hands-on experience designing and operating cloud environments, • Proven experience leading enterprise DevOps and Cloud transformation initiatives, • Demonstrated success managing and developing high-performing technical teams, including full human capital responsibility, • Strong expertise in cloud architecture, automation, CI/CD, and reliability engineering, • Exceptional communication skills with the ability to influence executive, technical, and non-technical stakeholders, • Hands-on experience architecting and deploying systems that meet advanced security compliance requirements including HIPAA, HITRUST, and NIST frameworks, • Experience implementing and managing Entra ID as a primary identity provider with SAML and OAuth integrations across internal and external systems, • Proficiency developing and maintaining build and deployment pipelines supporting multiple teams with distinct requirements across multiple languages and frameworks, • Hands-on experience designing and implementing Terraform configurations for multi-cloud environments, including state management, workspace strategies, and remote backend configurations, • Proficiency establishing Terraform governance frameworks including Sentinel policies, code review standards, and module registries, • Experience migrating legacy infrastructure to IaC patterns using Terraform import and refactoring strategies, • Hands-on experience designing and operating enterprise secure network solutions including IPsec site-to-site tunnels and modern overlay networks such as Tailscale or WireGuard, • Bachelor’s degree in Computer Science, Engineering, or related field Bridgeway is an equal opportunity employer.

___ is building the platform that care operations run on. We reduce waste, cut costs, and improve throughput in hospitals by automating and orchestrating clinical workflows. Using AI, real-time location data (RTLS), and deep EHR integration, our platform enables care teams to operate with real-time intelligence and financial discipline, improving outcomes for patients and operators alike. We are trusted by leading U.S. health systems including HCA, Sutter Health, Advent Health, Trinity Health, and the U.S. Department of Veterans Affairs. Backed by Goldman Sachs, we have scaled rapidly over the last two years and are now building the foundation required for the next phase of durable, disciplined hyper growth. Position Title: Customer Success Manager – Enterprise Accounts (West Region)Reporting Relationship: Reports to Director, Customer Success EnterpriseLocation: Remote. Candidates must be located in the Western United States.Role Overview: The Customer Success Manager - Enterprise Accounts owns the post-deployment success of strategic enterprise healthcare customers. This role partners closely with clinical, operational, IT, and executive stakeholders to drive adoption, value realization, measurable ROI, renewals, and expansion across ___’s platform. • Strategic Customer Ownership, • Manage a portfolio of strategic enterprise healthcare customers post-deployment, serving as a trusted long-term partner., • Develop and execute outcome-driven success plans aligned to customer goals around safety, asset visibility, operational efficiency, and return on investment (ROI)., • Build strong relationships across clinical, operational, IT, and executive stakeholders., • Guide customers through post-go-live adoption, optimization, and expansion, ensuring sustained value realization., • Proactively identify risks and opportunities, resolve issues, and coordinate internally to maintain high customer satisfaction., • Partner with Sales and Customer Success leadership to support renewals, expansion, and long-term account growth., • Customer Success Practice & Scale, • Contribute to the ongoing evolution of Kontakt.io’s enterprise Customer Success practices, with a focus on consistency, scalability, and ROI-driven outcomes., • Help establish and refine repeatable processes for adoption, retention, expansion, and value measurement., • Translate complex customer data and outcomes into clear ROI narratives, best practices, and playbooks for the broader CS organization., • Provide input on processes, tools, and workflows that improve team efficiency and customer impact., • Cross-Functional Collaboration, • Work closely with Sales, Product, Technical Account Services, Hardware Operations, and Marketing to deliver cohesive post-deployment customer experiences., • Serve as the voice of the customer, sharing insights that inform product direction, roadmap decisions, and ROI-focused improvements., • Collaborate on initiatives that support measurable ROI, adoption, and long-term customer value., • 6+ years of Customer Success experience in the healthcare space, supporting enterprise healthcare organizations., • Self-starter with the ability to hit the ground running, operate independently with a high level of autonomy, and take ownership of customer relationships and outcomes in a fast-paced, growth-stage environment., • Comfortable operating in an environment of continuous change, while remaining effective and impactful for customers., • Experience in healthcare technology, including supporting technology and SaaS platforms, within complex healthcare environments., • Strong understanding of healthcare workflows, customer lifecycle management, renewals, and expansion strategies., • Experience driving adoption, optimization, and measurable ROI for SaaS or hardware-enabled healthcare platforms., • Demonstrated executive presence, with the ability to engage senior leaders, lead strategic conversations, and articulate value and ROI at the executive level., • Strong problem-solving skills with an ownership-oriented mindset.

Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 121 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit ___. We are looking for a Director of Design to lead the experience for our content ecosystem including community builders, our users, and our developers. You will nurture Reddit into a unique, thriving ecosystem of conversations that brings human experiences to life across any topic you can imagine, and cultivate belonging for users. You’ll work across three different areas, including our moderator-facing products, our user profile features for various user types, and our developer platform. As a Director of Design, you will not only define a cohesive strategy across the Reddit consumer experience but also serve as a key pillar of the Reddit UX organization. You will be responsible for looking around the corners to forecast critical user needs and business needs, acting as a creative innovator and change driver to deliver significantly positive impact. Responsibilities: • Strategic Leadership: Create and drive end-to-end UX strategy that aligns with Reddit’s brand identity and mission., • Organizational Design & Scaling: Lead and manage a high-performing team of designers, including sr manager., • Cross-Functional (XFN) Impact: Drive org-wide initiatives with significant product enhancements for users and Reddit, partnering deeply with Engineering, Product, and Research., • Operational Excellence: Own the quality of the user experience and the efficiency of the design organization by enhancing design systems and high-impact delivery workflows., • Executive Influence: Effectively communicate and influence at all levels across different functions, including senior executives, to champion user-centric solutions, • Change Management: Exhibit a "Reddit-first" attitude, showing the ability to quickly change course or pivot functions to support rapidly changing business priorities., • Mentorship & Growth: Foster a culture of "Great Performing Snoos" by developing talent and building high-performing teams that embody Reddit’s leadership principles. Qualifications: • 13+ years of relevant design experience., • Minimum 5+ years of previous experience managing a team(s) of 15+ designers, • A world-class portfolio demonstrating design strategy and systems for consumer-facing products at scale., • Proven experience driving company-wide strategic initiatives and XFN roadmapping with significant business impact., • Ability to build solutions from first principles in ambiguous situations and elevate the performance of the entire Leadership Team., • A strong sense of user empathy., • Humble, driven, and motivated to ship the best product. Benefits: • Comprehensive Healthcare Benefits and Income Replacement Programs, • 401k with Employer Match, • Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support, • Family Planning Support, • Gender-Affirming Care, • Mental Health & Coaching Benefits, • Flexible Vacation & Paid Volunteer Time Off, • Generous Paid Parental Leave Pay Transparency: This job posting may span more than one career level. In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit ___. To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below. The base salary range for this position is: $245,800 - $344,100 USD In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews. During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our ___. Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.

As a leading mobile games developer, Jam City is looking to “level up” our talent. We’re on the hunt for innovators who consider themselves dynamic, collaborative and thrive in a fast-paced environment. PERKS & BENEFITSUnlimited Vacation, Paid Sick Days, Kin Care & HolidaysHappy HoursCompany Events*Only applies to full-time positions. We are looking for a Lead 3D Artist to work on a brand new game at the Jam City Narrative Game division. Your role is to contribute to the game team by providing the best in class 3D art and technical support. You will be a crucial part of a fast-moving team of artists, animators, and game designers. Collaboratively, you will help define, create and maintain the visual direction of this game. In production, you will be responsible for creating assets, mentor junior and senior artists in best practices, and assist your director in identifying development issues and proactively solving them. **In order to be considered, you MUST provide us with either a link to an online portfolio, website or a pdf showcasing recent artwork upon application. • Help define the art style of a new game., • Work with the Concept Art team to explore and develop visual styles for games in pre-production., • Create 3D art assets for all phases of the game production., • Guide and train 3D artists post launch to maintain a cohesive style and maintain quality., • Responsible for developing pipeline advantages and ensuring that assets are created in the most efficient way possible., • Provide constructive professional feedback both internally and with outsourcing partners., • Collaboratively identify and solve development issues both aesthetically and technically., • May support technical artists in creating rigs, scripts, shaders and other technical processes., • Collaborate with engineers to identify the technical limitations and the best practices for implementing assets into the game engine., • Communicate with designers to ensure proper implementation of art and animation per the games requirements., • Work with Art producers to define and schedule milestones while driving your team’s deliverables to adhere to schedule., • Will be responsible for managing 3D artist careers, setting expectations and delivering critical feedback when necessary., • Run and manage the 3D team's day to day meetings and production output., • Attend cross-discipline meetings as the 3D representative., • While this is a remote position, it’s desired to attend occasional in person critical meetings., • 10+ years of 3D game experience., • Must have worked on at least three 3D games from conception to completion, with at least one being on mobile., • Complete mastery of Maya and Adobe Creative Suite., • Great with Zbrush and Substance Painter., • Worked on a Unity game and understand the content implementation process the engine., • Excellent at lighting, with real time lighting experience and mastery in light baking processes., • Ability to work in a broad range of subjects and styles., • Firm grasp of both Environment and Character art process., • Good understanding of human and animal anatomy., • Perfect understanding of composition, color, value, and form as it relates to both traditional art and gameplay visuals., • Must understand 3D pipeline and process as it relates to game development and have experience partnering with other game team disciplines such as engineering and design., • Excellent problem-solving ability., • Art Degree or similar working experience., • Rigging and shader experience., • Strong 2D concept and illustration skills., • Scripting experience in Maya (Mel or Python).

At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive. TTEC Digital and Five9 have a long-standing partnership centered around delivering world-class AI-powered contact center solutions. Five9provides the cloud-native CCaaS technology while TTEC brings deep CX consulting, integration, deployment and optimization expertise! TTEC Digital is hiring an experienced Five9 Principal Consultant, Implementation Engineer for implementation and delivery in our Professional Services organization. This is a remote role, based in the US and will report to the Executive Director of Technology Consulting. You will configure the core Five9 Intelligent CX Platform, build integrations with third party applications such as CRM and ITSM systems, and perform end to end testing to ensure solutions function as designed. This hands on, execution focused role requires Five9 configuration experience and a developer background to build API integrations and customize JavaScript/HTML scripts. You will work across the Five9 product suite including VCC, IVR/IVA, WFA, QM/WEM, digital channels, and CRM/partner integrations while delivering high quality complex configurations and successful deployments for TTEC’s enterprise clients. • Configure Five9 VCC and IVA applications according to solution specifications from Solution Architects and Business Analysts, following established best practice guidelines., • Build and maintain inbound and outbound campaigns, queues, skills, routing profiles, dispositions, pacing, dialing logic, and related system settings., • Configure IVR/Studio IVA flows, including nested call paths, external variables, context tables, foreign scripts, and Studio based IVA logic., • Implement WFA, QM/WEM, AI Insights, Agent Assist, Guidance Cards, Knowledge, dashboards, reports, and Supervisor Desktop configurations., • Perform thorough configuration testing and validation prior to customer UAT or deployment., • Build, test, and troubleshoot connectors, REST/SOAP API integrations, data mappings, and webhooks for CRM/ITSM integrations including support for OAuth/SAML authentication flows, error handling and payload parsing., • Write and maintain JavaScript/HTML/CSS customizations (DOM manipulation, iframes, cookies, UI logic, and embedded components)., • Configure CRM/ITSM integrations such as Salesforce, Dynamics, ServiceNow, Zendesk, NetSuite, and Velocify., • Troubleshoot issues across Five9 components and diagnose cross layer problems spanning application, browser, network/SIP/RTP/VoIP, and telecom. Perform log capture, scenario reproduction, and root cause analysis, collaborating with senior engineers/architects on complex issues., • Participate in client calls and technical working sessions, communicating progress, blockers, and status updates clearly to project managers and architects., • Document configuration decisions, integration logic, test cases, and operational details, and contribute to internal best practice libraries, reusable assets, and configuration templates., • BA/BS in computer science, IT, engineering, or equivalent experience., • 3+ years of experience working as a Contact Center Professional Services Consultant, • 3+ years of direct, hands on experience implementing or supporting the Five9 Intelligent CX Platform., • 3+ years of experience configuring IVR/IVA in Five9 Studio., • 1+ year of experience with CRM integrations (Salesforce, Dynamics, ServiceNow, Zendesk, NetSuite, Velocify)., • Developer skill set, including:, • Building and debugging REST/SOAP APIs, webhooks, and event driven integrations, • Writing custom JavaScript/HTML/CSS for UI and integration behaviors, • Calling and orchestrating third party APIs (authentication, pagination, error handling, retries), • Strong understanding of contact center fundamentals and CCaaS concepts., • Ability to troubleshoot across application, network, and telecom layers., • Excellent communication, documentation, and customer engagement skills., • Ability to manage multiple configurations, deadlines, and deliverables with minimal supervision., • Experience with WFA, WEM/QM, Agent Assist, Guidance Cards, Knowledge, and reporting dashboards., • Basic server side experience (___, .NET, PHP, or Java) for integration utilities or middleware. About UsTTEC Digital and our 1,800+ employees, pioneer engagement and growth solutions that fuel the exceptional customer experience (CX). Our sister company, TTEC Engage, is a 60,000+ employee service company, with customer service representatives located around the world. TTEC Holdings Inc. is the parent company for both Digital and Engage. When clients have a holistic need, they can draw from these independently managed centers of excellence, TTEC Digital and TTEC Engage. We are also delighted to share that TTEC has been awarded the Great Place To Work 2024-2025 certification based on outstanding employee experience across 14 countries. TTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability. TTEC has fully embraced and is committed to expanding our diverse and inclusive workforce. We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity. Rarely do applicants meet all desired job qualifications, so if you feel you would succeed in the role above, please take a moment and share your qualifications. #LI-RemoteWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

We believe conversations will become the #1 way to shop. At Gorgias, we’re building the platform that makes this real: a unified AI agent that sells, supports, and re-engages customers across the entire journey. Conversational Commerce is the future of ecommerce, and we’re leading that shift. Our mission is to turn every interaction between a brand and its customers into a relationship: personal, seamless, and intelligent. By combining deep product expertise with the latest in AI, we’re making shopping feel more natural, human, and connected than ever before. To win, we focus relentlessly on: * Quality: conversations that feel authentic and on-brand. * Experience: effortless shopping from chat to checkout. * Re-engagement: personal, 1-1 dialogue instead of noisy marketing. The opportunity is massive. As AI reshapes how people buy, Gorgias is building the foundation for the next decade of ecommerce, where every brand has its own intelligent agent and every customer feels understood. Join us to make Conversational Commerce real. We’ve built the #1 helpdesk for Shopify, powering over 16,000 merchants worldwide. Now, we’re building the future of ecommerce: an AI agent that helps brands sell, support, and engage customers through conversations. Over 2,500 merchants already use our AI agent to automate support, improve service quality, and scale faster. Next, we’re expanding the AI agent to help shoppers find what they want, turning every chat into a shopping experience. This is the foundation of Conversational Commerce, where every customer interaction becomes personal, seamless, and revenue-driving. Historically, most of our customers were SMBs and mid-market merchants. But that’s changing fast: we’re now winning much larger merchants, including recent deals over $400K per year. See how brands like Timbuk2, Steve Madden, and MrBeast use Gorgias to power their growth ___. Try our AI agent on ___, and our Helpdesk back end ___. * TAM: $5B * Helpdesk: $140M * Support agent: $860M * Shopping assistant: $4B * ARR: $89M (+25% YoY) * Funding: $101.5M total * Latest round was Mar 2024: $29M Series C-2 (SaaStr, Alven, Amplify, Horsley Bridge, Shopify, Sapphire, CRV, Transpose) * Team: 365 people Successful ecommerce AI company seeks a fearless marketing leader to elevate our story and transform the industry. We've built an exceptional product. Now we want to tell its story with the same excellence. You'll deeply understand the product, how it works, how to set it up, and how it delivers value. This will put you in a unique position to educate merchants on why customers want to shop through conversations, and how they can make it happen with Gorgias. Our customers and team span the globe, so you'll need to be collaborative, curious, and empathetic. If you're ready to lead this transformation, this is your chance to own a defining success and make a career-defining impact. Own the narrative and positioning of Gorgias’ Conversational Commerce platform. Translate product innovation into market impact. Your mission: make Gorgias synonymous with AI-driven customer and sales conversations by defining the category, crafting the story, and driving adoption across all segments. * Product marketing * Define clear, differentiated positioning and messaging across the Gorgias product portfolio. * Educate merchants on why they should invest on Conversational Commerce now, and how to do it * Partner with Product and Sales to launch new products and capabilities. * Build our content engine to power enablement, storytelling, and thought leadership. * GTM acceleration * Distribute our product narrative through the 100+ events we organize each year, including our ___ in LA. * Partner with Demand Gen and Sales to develop targeted plays for each segment. * Drive adoption and expansion in mid-market and enterprise. * Define metrics and frameworks to track awareness, consideration, and adoption across the funnel. The role reports to Co-founder & CEO, ___. Our Marketing Team: 17 people, 4 direct reports * ___ (Director, Demand Generation) * ___ (Manager, Product Marketing) * ___ (Sr. Manager, Marketing Ops) Our Executive Team: * Co-founder & CEO, ___ * Chief Financial Officer, ___ * SVP Engineering, ___ * VP Product, ___ * VP Design, ___ * VP Sales, ___ * VP People, ___ * VP Marketing, hiring! * You’re passionate about Conversational Commerce & you envision a world where you can shop by talking to brands online, instead of just always browsing. * You care deeply about product: in another life you could have been a Product Manager. * You’re both strategic and hands-on. That’s core to how we operate. * You’re an enthusiastic AI adopter. We believe AI is reshaping both commerce and the marketing profession. * You’re open to semi-frequent in-person travel to NYC. Gorgias marketing has historically been demand-gen led, fuelling strong SMB growth. As we evolve toward Conversational Commerce, our biggest opportunity is to educate merchants on how AI can transform the way their customers shop, from transactional to conversational experiences. We're now looking for a marketing leader who can turn this vision into clear positioning, compelling narratives, and effective enablement for our fast-growing mid-market and enterprise segments. We've learned a lot from past marketing leadership experiences, and each contributed to our growth. Today, we have a sharper understanding of what long-term success requires. We're open to candidates who come from either a product marketing background or from a demand generation / growth background — what matters most is a deep understanding of the product they market, strong execution instincts, and the ability to bridge vision and execution across the full funnel. AI at Gorgias At Gorgias, AI is a natural extension of how we work and build. Our teams use it every day to research, write, analyze, code, and craft better customer experiences. Everyone has access to premium AI tools (ChatGPT, Claude, Granola & others) and an annual L&D budget to explore new ones. The real magic happens when we share what we learn. Our #powerup Slack channel is a digital petri dish of new tools and workflows, and each team has AI champions who showcase fresh ideas during weekly company-wide standups, now practically AI demo sessions. We see AI not as a replacement for creativity or empathy, but as a multiplier, helping us move faster, think deeper, and serve customers better. AI use in Recruiting at Gorgias By submitting your application, you agree that Gorgias may collect and process your personal data for recruiting, workforce planning, and related purposes. For more information about how we process your data and your rights, please refer to our ___. Diversity & Inclusion at Gorgias We’re committed to creating an inclusive environment where everyone can thrive. We welcome applicants from all backgrounds, experiences, and perspectives because diverse teams drive innovation and better decision-making. If you need accommodations during the application or interview process, please contact us at ___.

At AlayaCare, we’re more than just a fast-growing SaaS company, we’re a team of people passionate about transforming home healthcare. Our cloud-based platform empowers care providers around the world to deliver better outcomes for their clients. With 550+ employees across Canada, the US, Australia, and Brazil, we’re united by a shared mission and a strong culture of transparency, growth, and human connection. Whether you're early in your career or a seasoned expert, AlayaCare offers the opportunity to grow your impact, your skills, and your career. Reporting to the Director, Customer Success Management (US), the Customer Success Manager is responsible for setting and managing the strategic plan for Large customers. They will be accountable to driving the client journey to ensure clients achieve ROI on their implementation of the AlayaCare Cloud software. The Customer Success Manager is a subject matter expert on the market they operate in. Your main responsibility will be to enhance retention, adoption and foster the growth of your portfolio, which comprises AlayaCare’s most valued customers. As a strategic lead in the organization, they will be the key executive touchpoint, providing Quarterly Business Reviews and ongoing recommendations to optimize the customer lifecycle. As the key touchpoint for Enterprise organizations, the Enterprise Customer Success Manager will focus on relationship management at the corporate level, while also working with the implementation Project Manager to ensure the health and satisfaction of all customer stakeholders. • Define the client journey by setting expectations for key milestones and ROI set in the sales cycle., • Establish trusted advisor relationships with customer Executive team, developing an ‘influencer’ relationship, while working with internal teams to deliver a best-in-class customer experience., • Maintain and actively manage a healthy client portfolio, building toward best-in-class Net Promoter Score and Net Dollar Retention outcomes., • Provide Stakeholder updates to maintain engagement during Implementation to proactively advocate for customer concerns and mitigate identified risks., • Address any escalated customer issues with speed and urgency, coordinating internal stakeholders., • Deliver polished Quarterly Business Review presentations to clients that uncover new business uses, adoption of best practices and product roadmap updates., • Monitor and maintain customer health scoring, proactively engaging with accounts based on health indicators., • Help drive new business and reduce churn and building referenceable clients., • Drive account growth outcomes through identifying expansion plays - upsell opportunities, • Influence customer lifetime value through optimizing product adoption, customer satisfaction and overall health., • 5+ years in a customer-facing role dealing with mid market or larger accounts in a customer success or account manager role., • 3+ years of SaaS experience or experience working with post-acute software solutions., • Proven experience managing and nurturing executive relationships with customers, including management of executive-level escalations., • Ability to anticipate needs, innovate, and flourish in a fast-paced environment., • Excellent written, oral, and presentation communication skills, with a demonstrated ability to shape narratives supported by data., • Ability to develop market-specific strategies and plans based on industry best practices (ex. Pre-sales, Consulting) to improve growth efficiency and net dollar retention., • Collaborative team player with exceptional relationship and interpersonal skills., • Contributes to a culture of transparency and accountability and has a track record of operating with high integrity and honesty. This role is based remotely in the United States but may require travel to visit customers on-site, as well as occasional travel to AlayaCare offices (in Canada) or events. Work With Purpose At AlayaCare, you’ll help build technology that empowers care providers and improves outcomes for patients and families. Every line of code and every customer interaction contributes to making care more connected, accessible, and human. Grow in a High-Trust Culture We believe in transparency, feedback, and assuming positive intent. Here, you’ll feel safe to share your ideas and career goals, and be supported to achieve them through mentorship, career mobility, and a promote-from-within philosophy. Balance That Works for You We value flexibility and well-being. From “Wellness Fridays” to volunteer time off, to flexible vacation, we make sure you have the space to recharge, contribute to your community, and live your best life. Benefits That Matter • Equity in a well-funded, scaling company., • Comprehensive health benefits, telemedicine, and lifestyle spending accounts., • Parental leave top-up and family support programs. Inclusive by Design We celebrate diverse perspectives and foster belonging through our DEIB initiatives. Employee-led events, summits, and social activities, both in-person and virtual, create meaningful connections across our global teams. Apply today and be part of a company that makes a real difference in the future of home and community care. Not the right role for you? Share this posting with someone who might be a great fit. AlayaCare uses AI tools during our hiring process to support fair, consistent, and objective decision-making. Some initial screening steps may be automated to help identify qualified candidates. If your application is declined automatically, you may request a human review. We’re committed to creating a workplace where everyone belongs. If you require accommodation during the application process, please reach out to ___. #LI-Remote #LI-JM1

Barti is a venture-backed startup on a mission to revolutionize eye care. We’re building AI-powered software that transforms how practices document care, run their operations, and serve patients. Our goal is to create exceptional user experiences that allow providers to stay focused on delivering high-quality care. We recently raised our Series A and are growing quickly as hundreds of practices adopt Barti to replace outdated legacy systems. It’s an exciting time to join as we expand into new areas of eye care and continue shaping the future of practice management. As the Director of Customer Success at Barti, you will lead and scale all post-sale functions across the customer lifecycle, including onboarding, support, account management, retention, expansion, and advocacy. This is a highly cross-functional leadership role with direct ownership over net revenue retention and the overall customer experience. You will manage and develop a growing Customer Success team while working closely with Product, Engineering, Sales, and company leadership. This role reports directly to the CEO. Your primary responsibility is driving strong net revenue retention across the customer base. To do this, you will: * Own and evolve the end-to-end Customer Success strategy across onboarding, support, account management, retention, and expansion * Lead and develop a team of Implementation Managers, Account Managers, and Customer Support Reps, including hiring, coaching, and performance management * Improve onboarding to reduce time to value and increase launch success rates * Establish clear customer health frameworks (NPS, usage, engagement) to proactively identify churn risk and expansion opportunities * Drive expansion through upsells and longer-term contracts * Build and scale referral, reference, and advocacy programs * Act as an executive point of contact for complex customer situations, including escalations and strategic accounts * Partner with Product and Engineering to incorporate customer feedback into the roadmap and improve product outcomes * Improve internal processes across Customer Success, Sales, Product, and Engineering to support scale * Implement and manage systems and tools that enable a high-quality, scalable Customer Success operation * 5+ years of experience leading a Customer Success function in B2B software * Experience in a fast-paced, early-stage startup environment * Proven track record of building and scaling processes in ambiguous environments * Experience managing and developing high-performing teams * Strong ownership of retention, expansion, or revenue-related KPIs * Ability to operate at both a strategic and hands-on level * Strong communication skills with the ability to influence cross-functional stakeholders * Experience using data to inform decisions (Excel or similar tools) * Familiarity with onboarding, support, or technical customer interactions is a plus * Be part of a mission-driven, rapidly scaling company changing the future of eye care * Work remotely from anywhere in the U.S. * Collaborate with a passionate and supportive team * Competitive salary: $160,000 to $200,000 * Equity in a fast-growing startup * Health, vision, and dental benefits * Unlimited PTO * Annual professional development stipend * A high-impact role with room for growth, ownership, and creativity Barti is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and encourage applications from all qualified individuals regardless of race, color, religion, gender, sexual orientation, gender identity, age, national origin, marital status, disability, or veteran status.

Full-time Description Alexander Group provides go-to-market consulting services to marketing, sales, service and talent leaders. With over 40 years of developing practical, executable solutions, we are singularly focused on helping commercial teams unlock their full potential and reach new revenue goals. With a robust network of offices, Alexander Group maximizes growth opportunities for our clients around the globe. Founded in 1985, we’ve served more than 3,000 companies around the world, across all industries. This experience gives us not only a highly sophisticated set of best practices to design go-to-market strategy—we also have a rich repository of industry data that informs all of our recommendations. Our dedication to sales strategy and revenue growth has led to: • More than 70% of our clients being Fortune 500 corporations, • Project work in more than 25 countries This role is designed as a senior, hands-on “player-coach” position with a clear growth path into broader practice leadership. As the data science team and offerings continue to scale, the Lead Data Scientist will have the opportunity to evolve into a Director of Data Science role, taking on increased responsibility for practice strategy, roadmap and executive-level engagement based on demonstrated impact and leadership. The Lead Data Scientist will oversee a team of data scientists, guide the evolution of our analytical methodologies, and ensure high-quality delivery across client engagements. This individual will also play a key role in shaping new data-driven offerings and supporting client pursuits as a technical expert and solution architect. Team Leadership & Practice Development • Lead, mentor and grow a team of 7–10 data scientists, fostering a high-performance and collaborative culture, • Establish best practices for modeling, code quality and reproducibility across engagements, • Oversee end-to-end data science workstreams across multiple client engagements, • Ensure rigor, scalability and business relevance of all models and analyses, • Own and evolve core methodologies across areas such as customer targeting, segmentation, cross-sell, churn prevention, forecasting/quota optimization and marketing performance optimization, • Develop and apply machine learning models (e.g., unsupervised and supervised learning, time series, NLP-based approaches) to solve GTM challenges, • Partner with consulting leaders to support business development efforts as a technical expert, • Participate in client meetings, proposals and solution design as a “secondary seller”, • Candidates MUST BE fully authorized to work in the U.S. without current or future need or potential need for visa sponsorship, • 5–10+ years of experience in data science, analytics or applied machine learning roles, • Proven experience leading teams and managing complex analytical projects, • Strong proficiency in Python (pandas, scikit-learn, etc.) and SQL; familiarity with R, • Experience building and deploying predictive models in business contexts, • Strong familiarity with RevOps, sales or GTM data (e.g., CRM, pipeline, account-level data), • Ability to connect data science work to business outcomes, particularly in B2B environments, • Strong communication skills with the ability to explain technical concepts to non-technical stakeholders, • Experience in Consulting, Private Equity or enterprise B2B environments is highly preferred, • Experience working with cloud platforms and modern data infrastructure, including AWS, Azure or GCP, as well as warehouse/lakehouse platforms such as Snowflake and Databricks a plus, • Exposure to production ML systems (MLOps, model deployment, monitoring) a plus, • Experience building internal data products or client-facing analytical tools (e.g., dashboards, apps or reusable platforms) a plus, • Experience with NLP, LLMs or AI-driven applications a plus, • Work at the forefront of GTM strategy for leading global organizations, • Combine advanced analytics with high-impact business consulting, • Opportunity to shape and scale a growing data science practice EEO Employer. Required Work Eligibility: Must be eligible to work in the U.S. at the time of application with no current or future restrictions or sponsorship necessary. TN visa accepted. Salary Description Salary: $230,000-250,000. Bonus eligible

Lumenci is seeking a Vice President – Product (AI Platform & IP Intelligence) to lead the vision, strategy, and execution of a next-generation AI-driven patent intelligence platform. This role is ideal for a senior product leader with experience building or scaling AI/ML-powered products, semantic or knowledge systems, and complex workflow platforms, who is excited to transform high-value expert consulting services into a scalable, category-defining product. About Lumenci Founded in 2018, Lumenci is a premier intellectual property consulting firm specializing in patent litigation, expert witness testimony, and patent monetization for leading corporations and global law firms operating across the software, telecommunications, semiconductors, and emerging technology sectors. A key part of Lumenci’s model is the integration of deep technical expertise with litigation strategy. Our teams support high-stakes disputes by developing technical narratives, performing rigorous analysis, and partnering with world-class expert witnesses whose testimony shapes case outcomes in courts and arbitration forums worldwide. Headquartered in Austin, Texas, with offices in San Francisco, New York, and Gurugram, India, Lumenci delivers end-to-end support spanning technical analysis, expert strategy, valuation, and monetization execution. Our differentiated approach, which includes combining engineering depth, litigation experience, and operational rigor, has resulted in long-term partnerships with leading law firms and technology companies navigating complex IP disputes. Lumenci is backed by VSS Capital Partners (“VSS”) and Century Equity Partners (“CEP”). VSS is a private equity firm dedicated to investing in tech-enabled business services, healthcare , and education companies. Since 1987, VSS has managed eight private capital funds with aggregate committed capital of nearly $4 billion across 103 platform companies and over 600 add-on acquisitions. VSS’s investment in Lumenci was from VSS Structured Capital IV, L.P. (“VSS SC IV”), a $530 million fund which had its final closing in December 2022. CEP is a private equity firm headquartered in Boston, MA, that partners with companies seeking investments to support growth or fund acquisitions, partial buyouts, or recapitalization opportunities. Employment Type: Full-time, exempt Work Arrangement: Hybrid (possibility of remote with intention to relocate) Location: Austin, TX This role may require approximately domestic travel for client meetings, internal strategy sessions, and product/market events. Role Overview The VP of Product will be the product owner and builder-in-chief for Lumenci AI. You will translate our vision for AI-driven IP intelligence into a clear product strategy, prioritized roadmap, and repeatable delivery motion. You will partner closely with engineering, data science, consulting, and go-to-market teams to bring new capabilities from concept to launch, and ensure that what we build is tightly aligned with real workflows at law firms, patent investors, and corporate IP teams. This is a high-impact leadership role for a product executive who is comfortable working at the intersection of AI, B2B SaaS, and expert services, and who knows how to build 0→1 products while laying the foundations for scale. 1. Product Strategy & Vision • Own the product vision and strategy for Lumenci AI, aligned with Lumenci’s overall IP consulting and monetization strategy., • Define a multi‑year roadmap across portfolio analysis, SEP mapping, claim chart generation, and IP monetization workflows., • Continuously synthesize input from customers, internal stakeholders, market trends, and data to sharpen positioning and priorities. 2. Roadmap & Execution Leadership • Translate strategy into clear product requirements, PRDs, and prioritized backlogs., • Lead roadmap planning, sprint prioritization, and release management, ensuring predictable delivery., • Work closely with engineering and data science to scope features, manage trade‑offs, and ship product increments on time and to quality., • Establish product development rituals (planning, reviews, retros) that balance speed with rigor. 3. AI Workflow & Platform Design • Design agentic workflows that orchestrate ingestion, parsing, search, scoring, and explanation within Lumenci AI., • Define AI vs human-in-the-loop validation layers to ensure reliability, low hallucination, and legal defensibility of outputs., • Partner with data and engineering to drive architecture decisions that support traceability, observability, and continuous improvement of AI models and workflows. 4. Customer & Market Insight • Engage regularly with law firms, corporate IP teams, and patent investors to understand their workflows and pain points., • Convert discovery insights into concrete product requirements and use cases that map to revenue opportunities., • Monitor the legal tech / IP analytics landscape and adjacent AI tools to ensure Lumenci AI remains differentiated and relevant. 5. Cross-Functional & GTM Collaboration • Partner with GTM leadership on positioning, pricing, packaging, and launch plans for new features and offerings., • Support sales, customer success, and consulting teams with enablement materials, demos, and product narratives., • Ensure closed-loop feedback from customer-facing teams flows back into the product roadmap. 6. Product Metrics & Accountability • Define and own key product KPIs, including time-to-value, adoption, retention, output quality, and operational efficiency., • Use data and experimentation (A/B tests, pilots, cohort analysis) to inform prioritization and product decisions., • Report product performance and roadmap progress to senior leadership and key stakeholders. 7. Leadership & Culture • Build and lead a high-performing product team over time (PMs, designers, product analysts), starting as an individual leader and evolving into a team builder., • Model a data‑driven, customer‑centric, and collaborative product culture that aligns with Lumenci’s values., • 10+ years of experience in product management, including senior leadership roles (e.g., Director, Head of Product, VP Product)., • Demonstrated success building 0→1 products and/or scaling B2B SaaS or platform products., • Hands-on experience with AI/ML products, data platforms, or intelligent workflow systems (LLMs, semantic search, recommendations, decision support, etc.)., • Strong execution discipline: able to move from vision to shipped product with clear priorities, trade‑offs, and timelines., • Proven ability to lead cross-functional teams (engineering, data, design, GTM, services) in ambiguous, fast-changing environments., • Experience in legal tech, IP, patent analytics, or litigation support., • Background in semantic search, knowledge systems, or information retrieval., • Experience working with or leading distributed global teams (US + India or similar)., • Strategic and hands-on: equally comfortable setting vision and writing detailed specs., • Customer-obsessed: grounded in real user problems, not just internal ideas., • Commercially minded: naturally ties product decisions to revenue, unit economics, and profitability., • Systems thinker: sees the connections between platform capabilities, service delivery, and business model. Be Part of a Global Team: Joining Lumenci means joining a diverse and globally distributed team. You'll collaborate with talented individuals from different backgrounds and cultures, bringing unique perspectives to every project. Growth and Development Opportunities: At Lumenci, we believe in recognizing and rewarding merit. We offer opportunities for merit-based promotions, allowing you to advance your career based on your performance, contributions, and dedication. We are committed to supporting your professional growth and development, providing the resources and mentorship needed to excel in your role and take on new challenges. Benefits & Total Rewards • Comprehensive Health & Well-being: We offer robust medical, dental, and vision insurance options that include significant company contributions toward employee premiums to support the health of our "Luminaries" and their families., • Retirement Strategy: Lumenci provides a 401(k) program with a competitive employer-matching contribution, enabling employees to build long-term financial security., • Performance-Based Incentives: Our total cash compensation includes a variable pay component designed to reward both individual achievements (KRAs) and overall company success., • Time Off & Leaves: We prioritize work-life harmony through a balanced leave policy that includes accrued Paid Time Off (PTO), designated company holidays, and additional "floating" holidays for personal or cultural significance., • Holistic Wellness Support: Beyond standard medical care, we provide dedicated Wellness Leave to address both physical health and emotional well-being, as well as paid leave for significant life events like bereavement and parental bonding. Actual compensation will depend on skills, experience, and work location. For candidates in jurisdictions that require pay range disclosures, Lumenci will provide a good‑faith compensation range for the candidate’s location as part of the job posting or during the interview process, consistent with applicable law. Salary History: In compliance with applicable laws, Lumenci does not request, require, or rely on an applicant’s prior salary history when determining a starting salary or during any part of the hiring process. Equal Opportunity Employer: Lumenci is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Accommodation: If you require a reasonable accommodation to complete this application or participate in the interview process, please let your recruiter know. Employment Relationship: Nothing in this job description creates or is intended to create a contract of employment for any specific period of time. Employment with Lumenci, if offered, is on an at-will basis and may be terminated by either the employee or Lumenci at any time, with or without cause and with or without notice, subject to applicable law. • Must be legally authorized to work in the United States without sponsorship.

About Instruqt At Instruqt, we believe the future of enterprise growth will be built on experience, not explanation. We power hands-on product experiences for developer-first software companies like Elastic, MongoDB, Datadog, and HashiCorp. Our platform helps marketing, sales, and education teams turn product adoption into revenue acceleration. We are a fast-growing SaaS company (~$8M ARR in 2025, 122% NRR, 94% logo retention) building the category-defining platform for hands-on product adoption. Location: Remote (US, Canada) - East Coast Preferred We are now hiring a Senior Customer Success Manager / Architect to help drive expansion, retention, and measurable ROI across our strategic customer base. The Role This is not a traditional “check-in and QBR” CSM role. This is a revenue-impacting, expansion-focused, value-driven role responsible for: * Protecting and growing $50K–$500K+ ARR accounts * Driving measurable adoption across GTM teams (Marketing, Sales, Education) * Own the customer journey from Onboarding to Expansion * Proving ROI in business terms * Turning champions into advocates You will manage a portfolio of developer-first software companies and serve as a strategic advisor to Marketing, Sales Engineering, and Customer Education leaders. What You’ll Own: * Retention & Health * Maintain >95% gross retention across your book * Identify churn risk early (budget, adoption gaps, technical blockers) * Drive executive alignment and renewal strategy 120+ days in advance 2. Expansion Revenue * Drive land → expand motion across GTM departments * Identify upsell opportunities tied to: * Increased usage * New use cases (Marketing → Sales → Education) * Strategic initiatives * Partner with AEs to close expansion deals ($50K–$500K+ ARR) 3. Adoption & Time-to-Value * Own onboarding for strategic accounts * Ensure successful adoption and utilization of new product and feature releases. * Reduce friction in content creation and scaling 4. ROI & Executive Alignment * Quantify value with your customers in terms of: * Reduced churn * Increased pipeline * Higher win rates * Faster onboarding * Run executive QBRs tied to measurable business impact 5. Advocacy & Champions * Develop multi-threaded relationships * Cultivate referenceable customers * Contribute to case studies and referrals What “Great” Looks Like: In your first 12 months, you will: * Maintain 95%+ logo retention * Contribute meaningfully to 120%+ NRR * Drive at least 2–4 expansion motions across your portfolio * Elevate conversations from “lab usage” to “revenue impact” * Build trusted advisor relationships with Director+ level stakeholders Who You Are: Experience * 5+ years in Customer Success, Account Management, or Strategic Consulting * Experience managing $100K+ ARR SaaS accounts * Experience selling or supporting technical products (DevOps, Data, Security, Cloud Infra preferred) * Comfortable working with Sales Engineers and technical stakeholders Skills * Strong business acumen, can tie product usage to revenue impact * Confident in executive conversations * Data-driven and analytical * Expansion-oriented mindset * Clear, structured communicator Bonus * Experience supporting Marketing or DevRel teams * Familiarity with developer tools * Background in technical education or enablement * Sales or Sales Engineering experience Why This Role Matters Instruqt’s growth depends on: * Expansion inside existing accounts * Increased product adoption across GTM teams * Clear ROI storytelling * Strong champions who bring us into new companies Customer-centricity is central to our growth strategy. This role is critical to unlocking the next stage of expansion. Compensation * Competitive base salary * Performance-based variable tied to retention and expansion * Equity participation * Remote-first culture * High-impact, high-visibility role If you want to build category-defining customer relationships at a company shaping the future of product adoption, we’d love to talk. Your application has been successfully submitted!

The SSCI Growth Division is seeking a Senior Director of Growth, Small Air to identify, qualify and capture an opportunity pipeline for SSCI’s technologies and products. The Senior Director will be a member of the Growth Division Leadership Team (GDLT), reporting to the Chief Growth Officer. Scientific Systems is a leading developer of advanced technologies for navigation, mission planning and autonomy for the Aerospace and Defense industries. Founded in 1990 and based in Burlington, MA, Scientific Systems Company Inc. (SSCI) invents disruptive technologies, develops revolutionary solutions, and builds trusted products for our customer’s most challenging missions. SSCI focuses on the creation of AI/ML enabled capabilities to command, control, communicate with, and manage composable collections of intelligent agents, smart sensors, and autonomous platforms across all domains. *Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information. Essential Functions: • Actively engage with the Service, COCOM, and international customers, participate in Government Industry Days, analyze budgets, and attend tradeshows to gather information on upcoming programs, funding, and government priorities., • Synthesize gathered information and present the GDLT with a succinct summary of the opportunities over the next 1-5 years., • Work with the other Division Leadership Teams to inform IRAD investments, recommend partnerships to increase probabilities of win and to help grow the Growth team as the division and company grow., • Bachelors Degreen in Business or Marketing and 15+ years business development in the Defense Industry and/or Active Duty/Guard/Reserve experience., • Experience with the DFAR/FAR, • Experience with capture of large DOD programs, • Excellent communication skills., • Ability to summarize information at an executive level, • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k, IRA), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off (Vacation, Sick & Public Holidays), • Family Leave (Maternity, Paternity), • Short Term & Long Term Disability, • Training & Development, • Work From Home, • Free Food & Snacks, • Wellness Resources, • Stock Option Plan

Company Overview esVolta is independently owned, and we are among the largest players in the US energy storage sector with about 1.5 GWh of projects in operation or construction, and a 20+ GWh development pipeline. We are headquartered in Newport Beach, California, with employees in multiple regions across the U.S. Our diverse management team has many decades of experience in the renewable energy, utility, and independent power sectors. esVolta is an innovative industry leader in development, design, construction, financing, and management of utility scale energy storage projects. At esVolta, every employee makes an impact on the company’s growth and profitability every day. We have a fast-paced, high-performance, and team-oriented culture. We value quality of life and flexibility for our employees and strive to help our team members achieve their career goals. About the Role We are seeking motivated and energetic individuals to join as an Interconnection Engineer to support the execution of utility scale battery energy storage projects form development through commissioning. The Interconnection Engineer will report to the company’s Interconnection Director and will work across the organization in an individual contributor capacity, supporting the interconnection process through Development, pre-construction and project execution. Core Responsibilities • Lead and facilitate communication and coordination between Project Development, EPC, and Market Operations teams to achieve seamless interconnection of utility-scale storage projects., • Guide the development of necessary systems and processes to ensure that technical inputs and assumptions are vetted at each stage of a project’s lifecycle, from Interconnection Request through to Commercial Operations, to ensure seamless handoffs between Development, EPC, and Asset Management as a project matures., • Facilitate the interconnection process by preparing and filing interconnection requests, providing guidance and support to internal and external parties on the development of technical materials. Support project execution by reviewing transmission system analysis, interconnection agencies and procedures., • Lead the review of all interconnection-related studies, including those performed by consultants and transmission owners. Prepare for and participate in study review meetings and document key outcomes., • Analyze interconnection due diligence materials to support project acquisition efforts, identify existing and potential red flags., • Support the electrical design and associated interconnection application process for utility scale storage projects., • Register as the Company’s point of contact or authorized user for each transmission owner’s portal (i.e. CAISO, WECC Utilities, Eastern Interconnect RTOs and utilities, etc.)., • Lead utility status calls, maintain utility relationships, and manage utility performance to tariff deadlines.Project Standard and Certification Compliance Assurance, • Ensure project compliance with GIA, and utility standards., • ABET accredited bachelor’s degree in Power Systems, electrical engineering or related field. PE or equivalent Certification preferred., • 3+ years of experience in renewable or clean energy design and interconnection, with deep understanding of tariff structures and business practices within CAISO, WECC markets, or Eastern Interconnect markets., • TARA, PSSE, PowerWorld, PSLF, or other Powerflow software experience required., • UPLAN, PLEXOS, or other market simulation and forecasting tool experience preferred., • Programing experience preferred., • Proven ability to leverage deep knowledge of interconnection studies (SIS, Facilities Studies, etc.) within the CAISO, WECC markets, or Eastern Interconnect markets to assess project feasibility and guide development decisions. Must be able to clearly explain technical study results to a non-technical audience., • Strong knowledge of transmission systems and transmission expansion plans in US., • Familiarity with battery energy storage systems (BESS) design and technical standards preferred., • Proficiency in interpreting electrical diagrams, site plans, and preparing interconnection request packages., • Experience with substation design and transmission-level power system protection and coordination is preferred., • Working knowledge of NERC planning standards and FERC rules and regulations., • Strong proficiency with Microsoft 365., • Superior communication and presentation skills, both written and verbal., • Outstanding interpersonal skills, including an ability to maintain calm and effective exchanges by all parties during stressful situations, and executive level reporting that ensures timely action and decision making in time-pressured scenarios., • Open to change based on diverse input and feedback., • Willingness to be remotely based and ability to travel to project sites., • Willing to travel up to 15%., • Demonstrate strong teamwork orientation, initiative, communication, problem solving, organizational and leadership skills. $140,00020% • 401k program with 6% match, • 20 vacation days, 5 sick days and 9 observed holidays, • Medical, dental and vision care benefits We celebrate all forms of diversity and are committed to creating an inclusive environment for all employees. However you identify or whatever your path here, we encourage you to apply. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the hiring process, perform essential job functions, and receive other benefits and privileges of employment.

The Director of Finance is responsible for leading both strategic finance and accounting operations. The director of Finance partners closely with executive leadership to improve financial performance, scale operations, and support growth initiatives. Lead, develop, and manage finance and accounting

Founded in 1977, ZERO TO THREE works to ensure that babies and toddlers benefit from the early connections that are critical to their well-being and development. Our mission is to ensure that all babies and toddlers have a strong start in life. At ZERO TO THREE, we envision a society with the knowledge and will to support all infants and toddlers in reaching their full potential. Our Core Values Statement: We believe that how we do our work is as important as what we do. To learn more about ZERO TO THREE, please visit our website at zerotothree.org. The Senior Staff Accountant will directly support the Director of Finance and Accounting in a wide range of financial duties including payroll processing, accounts payable, general ledger reconciliations, and month-end close out procedures. • Lead and manage all aspects of bi-weekly payroll and benefits administration for multi-state company., • Oversee the timesheet process for timely and accurate completion. Train new employees on payroll system., • Prepare payroll journal entries and reconcile payroll-related accounts., • Prepare 403B retirement contribution calculations and upload to broker., • Serve as the finance lead for the 403(b) retirement plan audits. Prepare all required support., • Ensure all payroll tax returns are timely filed and resolve federal, state, and local tax compliance issues., • Manage our workers compensation insurance plans and annual audits., • Prepare allocation journal entries for ZTT cell phones and internet stipends, • Perform all accounts payable functions. Review check requests and invoices. Ensure reasonableness and allowability of incurred costs, proper documentation, and accurate coding., • Follow-up on outstanding purchase requests and vendor invoices regularly., • Review and process credit memos and voided checks., • Follow up on outstanding checks, • Prepare month-end accrual and prepaid reconciliations, • Manage and process corporate credit cards and upload into our accounting system., • Review and process employee expense reports, reimbursements, and cash advance requests., • Follow-up on unsubmitted expense reports with staff and supervisors regularly., • Lead in the preparation of internal transfers (IT, Office Services, Executive Director, professional development, etc.) for allowability of incurred costs, proper documentation and accurate allocations and coding., • Prepare IRS Forms 1099, verifying the accuracy of the information, printing and submitting the forms., • Respond to vendor and staff inquiries., • Support the accounting team in month-end closings and financial audits., • Apply accounting principles and practices following standardized, well-established procedures., • Ensure that the operational and design effectiveness of internal controls is maintained., • Ensure accounting systems and processes are continually streamlined via process improvement and automation to achieve greater efficiencies, accuracy, and timeliness of reporting., • Performs other duties as assigned to ensure the efficient and effective functioning of the department., • Minimum of 5 years’ experience with all aspects of payroll processing for 100+ employees, • Minimum of 2 years’ experience working in a nonprofit accounting department performing accounts payables functions, G/L entries, reconciliations, and month close responsibilities, • Minimum of 1 years’ experience using Sage Intacct, • Experience processing expenses in Concur a plus, but not required, • Expert knowledge of Strong competency in other Microsoft applications, including Word and Outlook, • Strong work ethic and detail-oriented; performs all tasks accurately, efficiently, and on time, • Highly motivated, self-starter who can work diligently with minimal supervision, • Effectively self-reviews work product and troubleshoots accounting discrepancies, • Strong skills in organization, prioritization, and time management, • Strong communication skills, both written and verbal, • Can maintain utmost confidentiality of sensitive information Bachelor’s Degree in Accounting or related field required This position's salary is estimated to be mid $70,000s to mid $90,000s depending on experience, geo-location, budget, and other comparable and similarly scoped internal positions. In addition to salary, ZERO TO THREE offers a comprehensive benefits package including medical, dental, vision, HRA, retirement contributions, generous leave benefits and more. While performing the responsibilities of the job, the employee is frequently required to use finger dexterity and sufficient hand dexterity to use a computer keyboard and be capable of reading a computer screen. Also, they may need to remain seated for extended periods, can perform repetitive motions, and reach for objects. An employee is frequently required to hold a writing instrument, communicate verbally, and hear well enough to detect nuances and receive detailed information. They may be required to grasp objects, push, and pull objects, bend, stand, walk, squat, or kneel. Vision abilities required by this job include close vision for data preparation or analysis, and expansive reading. May need to lift up to 30 pounds. • Encourages and practices critical thinking, • Is self-reflective and empathic, • Recognizes the influence of workplace relationships on outcomes and results, • Maintains a respectful and accepting approach to others, • Awareness of the influence of the larger context on individual behavior, • Collaboratively and creatively supports the work efforts of colleagues at all levels and in all areas of the organization The work conditions described here are representative of those an employee encounters while performing this job. Depending on work location, the incumbent will typically work indoors in a heated and air-conditioned office, with a mixture of natural, incandescent, and fluorescent light with low to moderate noise levels or be subject to working conditions conducive to a home environment. When travel is expected, the incumbent will be exposed to outside environmental conditions during those times. ZERO TO THREE is proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and Individuals with Disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin. Due to the high volume of applications, we are not able to provide individual feedback to candidates regarding the status of their application. If selected to move forward in the process, someone from the hiring team will contact you regarding next steps.

The Customer Success Quality Associate must work closely with the Customer Success Manager/Director to understand the client’s goals and objectives and provide a return on their investment within each aspect of our services. The CSQA focuses on process management, client deliverables, and data integrity within client portfolios. The Customer Success Quality Associate must work effectively and efficiently with the internal support team, external clients and vendors, while complying with corporate or pharmaceutical guidelines. On occasion, the position will require aiding the CSM/CSD on business development and/or business review tasks. No two days will be the same for this organized, efficient individual. Position will provide a range of services: process management, financial management, training and administrative support. What you will do here: Process Management (70%) Provide administrative assistance to M&IW Customer Success Manager/Director, Meeting Owners, Event Experience Managers as requested. These services would include but aren’t limited to: • Manage Account Inbox for new program requests, financial approvals, and other actionable communications, • Enter new meeting requests into M&IW Cvent and manage through the event lifecycle, • Manage projects through the lifecycle in Asana, • Manage Account Playbook and ensure information is updated and new processes are implemented and communicated to operations teams, • Create and manage the templated SOW process from development to signature with support of CSM/Director, • Conduct Cvent audits for all closed programs, • Create and manage reports by account including Cvent and Domo, • Test event websites for technical issues, content, and format prior to launch, • Trigger status change communications to CS & Ops Teams ensuring internal transition process occurs, • Assign coordinators and web designers from M&IW Cvent into client meeting platform, if applicable, • Miscellaneous account projects directed by Customer Success Manager/Director, • Providing back-up and/or overflow support to Account CSL’s and/or CSS due to heavy volume or out of office, • Management of meeting minutes during client conference calls or account team meetings., • Post-meeting survey management, • Post-meeting file closure process, • Sourcing/Meal Caps Compliance assistance (Pharma only), • Review MRF and Smartsheet’s for countries in attendance at IMs, • Compile meal cap grid for Investigator Meetings for review by the sourcing manager/planner, • Manage discrepancies per client specified process Financial & Data Management (20%) • Manage Reconciliation Process, working cross functionally with the Sourcing, CS Team, Operations, and Finance, to ensure all programs are reconciled within SLA guidelines., • Create/update program reconciliation tools that streamline process while ensuring timely audit requirements are met., • Full understanding of the account quality control process to include but not limited to client QC process and resolution methodology., • Communicate with planners and finance to ensure final invoice deadlines are met and all final invoices are completed, • Full understanding of the account processes to include but not limited to client MSA agreements, Change orders and financial management, • Payment request processing, • Notify Event Experience Managers of impending deadlines (SLAs), • Work in conjunction with an Event Experience team to ensure programs are free of errors for deadlines, • Budget creation/management in customer and M&IW systems, • Reconciliation management including estimated invoice and final invoice requirements, • Manage all client reporting needs (commission, quarterly reports, workload) Limited Project Management Services (10%) • Communicating with new and existing clients on program needs, • Drive client calls as well as internal calls when needed, • Limited travel for execution of programs – approx. 15%, • Assigned as an Attendee Experience Coordinator (as required), • Compile and distribute Executive Summaries and other post-event reports (as required), • Source and secure space at off-site venues and restaurants, • Creation/distribution of travel letters, • Creation/management of meeting agenda, • Creation of initial meeting resume based on generic meeting information, • System profile management (update meeting profile; manage status movement throughout life of the meeting, etc.), • Research 3rd Party Vendor options and information for meetings., • Provide on-site preparation assistance. These services would include but are not limited to:, • Badge layout/production, • On-Site binder preparation/production, • Registration packet preparation/production, • Pre-mailer preparation/production, • On-site supply preparation/shipment, • Ability to manage 3rd Party Vendors. Clearly & effectively communicate to each vendor the requirements and specifications, negotiate cost savings, and manage payment/reconciliation process, • Shipping and receiving management Training • Create training documents, recordings, and templates and review with current and new event managers, • Participate in internal and external client trainings, • Participate in monthly client vendor calls disseminating information to M&IW account teams, • Participate in Weekly Client calls with CSM, as needed, • Present at internal trainings on new client and internal rollouts, • Set-up trainings with new M&IW hires to review specific account processes, • Seek out training and advancement by working with senior individuals in the department, • Find opportunities to increase industry knowledge through training and networking Administrative Services • Provide administrative assistance to M&IW Customer Success Team, Client Meeting Owners, Client Meeting Planners, and others as requested, • Provide support to all colleagues and account team by answering questions or assisting when needed., • Be a liaison between M&IW and the Client to provide updates or answer questions Onsite Physical Activities (Non-Essential Functions) This position includes a set of nonessential physical activities associated with onsite event support. These activities are not fundamental to the core duties of the Customer Success Quality Data Associate role but may be required during live event execution. While the essential functions of the position center on planning, coordination, communication, client management, and project leadership, certain onsite tasks involve physical activity that supports event operations and if unable to perform these physical activities the company needs to know. Physical activities include, but are not limited to the following: • Movement & Positioning: Frequent standing and walking are required, particularly during event setup and teardown, registration, and onsite administration. Extended periods on one’s feet are common throughout an event, often up to 4 hours without a rest break. A typical onsite day may last 8 to 14 hours, depending on client needs and agreements., • Sitting: Occasional sitting is required during planning meetings, travel to and from event sites, computer-based work, or registration duties., • Lifting and Carrying: Ability to lift, carry, push, or pull event materials, supplies, signage, or equipment weighing 25 to 40 pounds. Items over 25 pounds require assistance from another M&IW team member., • Reaching and Grasping: Event setup and breakdown may involve reaching overhead and handling tools or materials., • Bending/Kneeling/Crouching: Occasionally required during event setup and breakdown., • Repetitive Motions: Repeated hand and arm movements may occur during tasks such as preparing registration, arranging event spaces, or setting up displays., • Travel Requirements: Frequent travel to event sites, venues, and client locations, often involving overnight stays. This may include navigating airports, train stations, hotels, and conference centers., • Operating Vehicles: Occasional driving may be required to transport materials or travel to off-site event locations. This applies only to approved drivers with prior authorization from the Onsite Lead., • Working in Varying Environments: Events occur in diverse settings, including indoor venues (conference centers, hotels) and outdoor spaces. Fluctuating temperatures, weather conditions, crowded or noisy environments, and varying lighting levels may be encountered. What we expect: Details of these areas are shared during interviews and monthly reviews: • Cultural Excellence, • Role Expectations, • Emotional Intelligence What you will bring: • Minimum 2 – 3 years of experience, meeting industry preferred, • College degree or equivalent, • Able to provide clear, concise, effective, and professional communications with clients, peers, vendors, and department managers, • Wide range of computer skills:, • Proficient in Word, Excel, and Internet/social media, • Database management programs (proficient in Cvent), • Outlook (email and scheduling), • Proficient in Cvent, • Knowledge of virtual and hybrid event options, • Pharma experience a plus, • Proven excellent oral and written communication skills in both internal and client-facing environments, • Demonstrated track record of successfully managing multiple projects simultaneously, • Ability to deliver creative outputs in a constricted timeline while maximizing available resources, • Ability to travel at least 25% of the time including internationally, • Experience working in a virtual office environment What we provide: • Competitive salary, • Health, Dental, Vision and Life Insurance options, • 401K plan, • Paid holidays, • Accrued personal time off for vacation and sick leave, • Laptop, additional monitor, and mobile phone, • Global Giveback program for volunteer service, • Remote Office / Work from home, or option to work in our corporate headquarters located near Milwaukee Who we are: Meeting & Incentives Worldwide, Inc. is an Equal Opportunity Employer who prohibits discrimination and harassment of any kind and affords equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy, childbirth, reproductive health decisions, sexual orientation, and gender identity), national origin, age, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state, or local law. Meetings & Incentives Worldwide, Inc. specializes in global event management with virtual, hybrid, and in‑person experiences of all shapes and sizes, as well as consulting and enterprise strategies. As an entrepreneurial organization, we place customers at the center of everything we do and prioritize their needs through our core values of quality, agility, flexibility, and innovation. M&IW is a third generation, privately held, certified Women's Business Enterprise (WBE) in business for more than 50 years. Headquartered in Wisconsin, USA, and supported by a remote workforce across the US and in the UK, China, and Brazil. GLOBAL HEADQUARTERS: 10520 7 Mile Road, P.O. Box 65, Caledonia, WI 53108 | Phone +1 262-835-3553 M&IW associates are located throughout the US, UK, Latin America and Asia Pacific Regions

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What You'll Do: The Director of Customer Success leads a high-performing organization that drives value realization, retention, and expansion across customers. This executive owns the end-to-end post‑sales customer lifecycle-from onboarding through to renewal-ensuring operational excellence and measurable ROI aligned to vertical specific priorities (e.g., risk & compliance, operational efficiency, customer experience, and data security). You will build the vertical strategy for a portfolio of complex enterprise accounts, partnering cross-functionally with Sales, Operations, Product, Customer Care, and Marketing to deliver exceptional customer outcomes and sustainable revenue growth. While the role is 100% remote there will be up to 25% travel as needed for client needs. Individual must be located in the United States. Responsibilities: Strategy & Leadership • Define and execute the vertical CS strategy, segmented by sub-vertical and customer tier, • Build, scale, and mentor a diverse team of Customer Success Managers and Directors., • Establish a value framework with finance-relevant KPIs, outcome maps, and executive communications (QBRs)., • Ensure successful onboarding and time-to-value with robust project governance for complex, multi-stakeholder programs., • Drive QBR cadence with key stakeholders; communicate value tied to business cases and regulatory imperatives., • Drive adoption, maturity, and expansion through structured success plans, territory maps and executive sponsorship programs., • Build customer advocacy (references, case studies, advisory boards) aligned to the finance ecosystem.Cross-Functional Partnerships, • Partner with Product on voice-of-customer, roadmap validation, beta programs, and finance-grade features (security, reporting, controls)., • Partner with Implementation teams for onboarding, reduce time-to-value, and ensure high-quality project delivery., • Align with Sales teams on expansion strategies, whitespace analysis, commercial alignment, and account plans., • Collaborate with Support and Engineering on incident management, major incident communications, and reliability narratives.Operational Excellence, • Design and operationalize a CS operating model: segmentation, coverage, health scoring, success planning, QBR templates, renewals forecast, and escalation paths., • Bachelor's Degree or equivalent (MBA optional but preferred), • 3+ years of related experience in Account Management, • 2+ Years of organizational leadership experience, • 5+ years of experience managing accounts valued at over $500k (significant company experience managing complex, high-value accounts), • Ability to manage and lead during times of change and organizational transformation, • Understanding how to work growth businesses in a competitive environment, • Excellent tactical execution skills, • Strong sense of process and the ability to innovate on process tools and conventions, • Ability to craft detailed, well-written communications and proposal, • Maintain a high emphasis on teamwork, collaboration, and process innovation, • Ability to influence others through strong verbal and written communication, • Strategic mindset: self-directed, organized, analytical, and have excellent problem analysis/problem-solving skills, • Ability to build relationships, communicate effectively throughout an organization, influence, negotiate, and establish mutually agreeable expectations, • Diligent, resourceful, versatile, and able to multitaskWhy First Advantage is Your Next Big Career Move: First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experience, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Additional benefits offered to our eligible people include: • Ability to work remotely with occasional business travel., • Medical, Vision, Dental, and supplementary benefit plans, • 401k with an employer match, and an Employee Stock Purchase Plan (ESPP), • Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays, • Access to tech and growth opportunities, and leaders who want you to succeed! More About Our Values Code, • Honor Honesty, Consistency, and Responsibility: Do the right thing, • Cultivate an environment of dignity: Show respect for the individual, • Take an Outside-In approach: Put the client first, • Think out-of-the-box: Innovate and create The salary range for this position is approximately $130-150K base annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. #LI-LR1 United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

Are you passionate about technology and enjoy explaining complex solutions in a way that everybody gets excited? If so, read on! About PicusPicus Security, the leading security validation company, gives organizations a clear picture of their cyber risk based on business context. Picus transforms security practices by correlating, prioritizing, and validating exposures across siloed findings so teams can focus on critical gaps and high-impact fixes. With Picus, security teams can quickly take action with one-click mitigations to stop more threats with less effort. The Picus Security Validation Platform easily reaches across on-prem environments, hybrid clouds and endpoints coupled with Numi AI to provide exposure validation. The pioneer of Breach and Attack Simulation, Picus delivers award-winning threat-centric technology that allows teams to pinpoint fixes worth pursuing, offering a 98% recommendation in Gartner Peer Review. About PicusPicus Security is looking for a seasoned, hardworking, and overachieving Customer Success Account Manager (CSAM) with proven experience and a passion for executing value-driven security solutions. You will be responsible for retention and expansion of our platform capabilities within our Enterprise customer base. The CSAM will drive customer value and contribute to the overall sales team and business success. This position requires that the candidate be an industry subject matter expert with business acumen. The role will align with the Regional Sales VP, Technical Director, Product Management, as well as supporting roles in Channel, Marketing, Solutions Architecture, and Customer Success. The CSAM will work within our Customer Value Office and collaborate within the Sales organization to define solutions for Enterprise Customers while aligning with Partners to accelerate revenue and strategic growth initiatives. The position requires a seasoned Customer Success profile with a proven track record of revenue growth and team collaboration. • Refine and scale core customer success processes such as onboarding, adoption planning, platform expansion, health monitoring, and quarterly business reviews, • Partner with customers and internal stakeholders to drive product adoption, demonstrate value realization, and identify expansion opportunities, • Lead customer advocacy initiatives including case studies, reference calls, and participate in customer advisory boards, • Collaborate with Sales, Product, and Support teams to ensure seamless customer experience and resolution of escalations., • Provide customer-driven feedback on product enhancements and feature requests, • Willing to travel within the US for on-site customer meetings, training sessions, and key industry events, • BS degree or combination of education and pre-sales/customer success experience in Security, Cloud, and Network Systems, • At least five (5) years of experience working within a Sales Engineering or Customer Success role, • Demonstrated success building executive relationships and driving strategic account planning, • Broad technology experience including risk visibility and prioritization, cloud architecture, networking, security, and IT transformation, • Experience managing complex customer lifecycles from onboarding through renewal and expansion We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, sex, race, color, national origin, religious belief, gender or gender reassignment, sexual orientation, marriage or civil partnership, pregnancy and maternity, disability, protected veteran status, or any other characteristic protected by International law. Upon conditional offer of employment, candidates are required to complete reference and identity checks in line with local labor laws and as per the Company’s employment policy. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalized and profitable guest experiences. As a result, our digital ordering, payment, and guest engagement solutions enable brands to do more with less and make every guest feel like a regular. As a Senior Product Manager, you are on a mission to identify and solve our customers’ most perplexing challenges. You develop the vision and strategy for your product while achieving and maintaining alignment from executive stakeholders and your team. You lead your team on the prioritization, discovery, development and launch of solutions that support progress on your strategy and toward your vision. Your relentless focus on measuring impact ensures we continuously deliver value to our customers while expanding our position as the best-in-breed provider in our space. You will report to the Director of Product Management, Order, and can work remotely from anywhere in the U.S. or at Olo’s headquarters in NYC. • Proactively seeks opportunities to improve business processes, product development methodologies, and team workflows without explicit direction, demonstrating initiative and a commitment to continuous improvement., • Independently develop and refresh the long-term vision and strategy for your product, ensuring alignment with leadership on strategic objectives., • Identify and present opportunities to invest in and monetize solutions for customer problems, developing coherent business cases to gain cross-functional executive alignment., • Known expert on multiple products, customers, user personas and their respective pain points., • Frequently leverage data analytics and insights to inform decision-making processes and drive product improvements and optimizations, • Develop and foster direct, ongoing relationships with customers to establish unencumbered access to customer insights., • Proactively balance technical and customer-centric priorities to enhance product reliability and long-term sustainability., • Ensure economic viability by managing budget and securing executive approval for major cost increases., • Lead the development and execution of feature launch plans in collaboration with Product Marketing to drive adoption and achieve KPI., • Independently identify and own failures to meet goals and determine the appropriate next steps without requiring management intervention., • Manage, mentor, and support the career growth of Product Managers or Associate Product Managers., • Provide frequent stakeholder updates on product development progress, ensuring regular feedback is sought and addressed to drive continuous improvement., • Bachelor’s Degree or higher from an accredited institution anywhere, or equivalent practical experience., • Minimum of 5 years experience in a software Product Management role., • Experience managing and optimizing ecommerce platforms using data, and experimentation to improve conversion, retention and revenue., • Demonstrated experience leading experiment driven product development, with measurable impact on customer experience and business outcomes., • Proven ability to leverage data to define success metrics, identify growth opportunities, and guide product strategy., • Experienced track record of consistently delivering on your team's product objectives., • Able to collaborate with and influence senior executives, effectively communicating product vision and strategy, and driving alignment on high-impact initiatives., • Strong cross functional leadership with a proven ability to collaborate effectively with Design, Engineering, Product Marketing and Customer Success to deliver aligned outcomes., • Able to present complex ideas clearly and persuasively, navigate organizational dynamics, and build strong relationships at all levels of the organization., • Able to leverage a toolkit of proven strategies and techniques to tackle complex challenges, initiate feature initiatives, and drive accelerated progress., • Lead changes as new information arises, making sound tradeoff decisions to support customer and business needs

Who we are? United Imaging is a leading global medical device developer and supplier with a diversified portfolio of advanced medical products, digital healthcare solutions, and intelligent solutions that cover the entire process of imaging diagnosis and treatment. From our North American HQ in Houston, we are passionate about expanding our customer sales and support structure, embracing the highest quality and craftsmanship in each of our medical imaging products, and dedicated to building an outstanding organization. Join our innovative team with the mission of developing and supplying advanced technologies and improving patient care worldwide. As part of our global team, you will have the opportunity to collaborate with talented and dedicated colleagues while developing and expanding your career. Company Page: ___ Job Summary The Regional Director Corporate Accounts will be working with a cross functional group, consisting of modality, commercial, and executive team members to increase United Imaging’s presence in the corporate healthcare market space, by developing, nurturing, and maintaining relationships with Integrated Delivery Networks (IDN), including national imaging centers, and Group Purchasing Organizations (GPO). Successful candidates will demonstrate the characteristics of authenticity and integrity that are needed to build meaningful and lasting relationships with our customers. Directors of Corporate Accounts will serve as the architect and strategic hub to provide a holistic approach to corporate account management. Benefits When joining our team, we offer benefits including: medical, dental, vision, short- & long-term disability and life insurance, 401(k) with company matching, paid time off and (12) paid holidays annually. Duties & Responsibilities • Develop strategy and business plan for corporate account penetration with a given region, leveraging the product and business solution portfolio to increase United Imaging’s market presence., • Establish United Imaging brand with the region, growing the installed base and reputation by delighting customers with consistent and expeditious customer expectation management., • Navigate the intricate environment complexities of a corporate account and be able to navigate and match UIH personnel to the environment needs., • Lead and support a deal team consisting of account executives, modality managers, product management and executive leadership to develop and execute a strategy that will result in adoption of UIH brand and product., • Develop and maintain an understanding of the unique customer needs and be able to represent and shape those needs into a mutually beneficial partnership., • Be the voice of the customer, present their perspective and needs related to imaging trends., • Consult and present for customers on product offerings business solutions and guide customers through the sales process., • Cultivate and maintain relationships with clients that have influence in UIH equipment decisions, including clinical leaders and decision teams, supply chain leaders, IDN and GPO executives, etc., • Support the account team with strategy to develop and maintain a qualified sales funnel to ensure over-achievement., • Develop, nurture, and maintain customer references and installed base in support of national show sites. Education • Candidates will have minimum of 10+ years of experience in strategic healthcare accounts., • Extensive knowledge of medical imaging in healthcare market trends, • Ability to navigate complex situations and organizational structures and drive team towards successful outcomes., • Proven ability to build a strong sales funnel and impactful client relationships, • Demonstration of a strong customer orientation, high energy and motivation, and willingness to travel within an assigned region (50% travel or more, business needs dictate), • Integrity/Resourceful/Self-Starter/Prospecting Skills/Consultative & Solutions Selling, • Strong Communication Skills/Strong Business Acumen/Competitive Spirit/Coachable, • Objection Handling Skills/Negotiation and Closing Skills/Results Driven/Flexible United Imaging is an Equal Opportunity Employer. Diversity, equity, and inclusion matter. United Imaging provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Strategic Customer Success Manager (Insurance Carriers) Wisedocs is a fast-growing, venture-backed AI platform that transforms how insurance companies analyze claims. With ~$20M USD raised, 100+ team members globally, and 90+ customers across North America and Australia, we’re doubling revenue year over year. Founded by experts who’ve experienced the claims process firsthand, Wisedocs combines deep domain knowledge with next-gen AI trained on 100M+ documents. Our platform turns complex medical records into clear, structured insights—backed by expert human oversight. Join a mission-driven team building intelligent products that cut through complexity, accelerate decision-making, and make a real impact when it matters most. This is a remote role with twice-yearly on-site presence required in Downtown Toronto. Role Summary Wisedocs is expanding our partnerships with large insurance carriers, and this role plays a critical part in that growth. Our largest customers operate complex, high-volume claims environments that require thoughtful relationship management, deep operational understanding, and proactive leadership. As our first Strategic Customer Success Manager focused on insurance carriers, you will help define how we support enterprise customers, navigate complexity, and deliver long-term value. The Strategic Customer Success Manager (Strategic CSM) is responsible for the success, retention, and renewal of Wisedocs’ largest and most complex insurance carrier customers. This role partners closely with claims operations, medical management, and leadership teams to ensure Wisedocs is deeply embedded into core claims workflows. This is a highly senior, strategic role requiring deep insurance and claims operations understanding, strong executive presence, and the ability to lead complex, multi-stakeholder accounts through change, risk, and renewal. What you'll be doing: • Strategic Partnership & Customer Leadership: Serve as the strategic owner for major insurance carrier accounts, responsible for executive alignment, long-term value realization, and account direction. Lead strategic check-ins, business reviews, and planning conversations that align Wisedocs to customer operational goals. Build trusted relationships with claims leaders, medical directors, operational managers, and executive stakeholders., • Renewal Ownership: Own the renewal lifecycle for assigned accounts, including early risk assessment, renewal forecasting, and strategic positioning. Proactively identify value gaps or risks well ahead of renewal timelines. Prepare executive-level business impact summaries, usage insights, and alignment materials. You will approach renewals as a continuation of partnership, grounded in demonstrated value, operational outcomes, and trust., • Risk Management & Escalation Handling: Identify early health risks through usage patterns, sentiment shifts, workflow anomalies, or escalation trends. Respond quickly and empathetically to escalations, providing clear timelines and follow-up. Partner cross functionally to drive resolution. Maintain structured documentation of issues, root causes, and action plans., • Cross-Functional Leadership: Act as the voice of the customer internally. Collaborate with Product, ML, Engineering, Implementation, and Support. Work within a pod structure to ensure coordinated support for large carriers. Surface patterns from customer files and behaviours to inform product roadmap discussions. Contribute to the development of strategic account processes, tools, and best practices to support a scalable enterprise customer success motion. What Impact You Will Make • Strengthen relationships with Wisedocs’ largest insurance carriers through proactive engagement, thoughtful business reviews, and consistent follow-through, • Drive retention and renewal outcomes by helping customers clearly understand and realize value within their claims workflows, • Reduce operational friction and escalations through early risk identification and structured intervention, • Influence product direction by bringing forward clear, customer-informed insights from complex carrier environments What Experience We Need • 10+ years managing enterprise customers in SaaS., • Strong understanding of insurance and claims operations, including complex, regulated customer workflows, • Demonstrated experience owning and leading enterprise renewals, • High technical aptitude and ability to quickly understand and explain technical concepts to diverse audiences, • Proven ability to lead complex accounts independently while collaborating effectively cross-functionally, • Exceptional organizational discipline, executive communication, and presentation skills, • Strategic, proactive problem-solver who identifies risk early and drives solutions forward, • Comfortable operating in fast-paced, evolving environments What We Offer • Remote work environment, • Modern employee benefits, including health and dental coverage, • Competitive compensation, with valuable stock options, as we’re still a young company growing very quickly., • An opportunity to develop very rapidly in your career. We can offer you a super-immersive learning environment, and when you thrive there, you will have the opportunity to rapidly develop this opportunity into senior practitioner or management opportunities as you choose., • Access to a learning and professional development fund to help you level up your career while you’re working with us. We hope to be an incredible step up in your career if you decide to come and work with us., • Company events, • Generous Paid Time Off, • Paid Sick Days, • Casual Dress code, • Employee Referral Bonus, • Tuition Assistance, • Plus, many other Recognition Programs! Recruitment Journey at Wisedocs We're excited to meet you and explore the possibilities together! At Wisedocs, honesty is one of our core values. Our Recruitment process is transparent to ensure you are set up for success: • Round 1 – People & Culture Chat: 20–30 min conversation about your background, goals, and the role, • Between Rounds 1 & 2 – Take-Home Exercise: If you move forward, our People & Culture team will send you a take-home case study to prepare in advance of your next interview, • Round 2 – Interview with the Director of Customer Success: You’ll present your prepared take-home case study and discuss your approach, thought process, and recommendations (1 hr), • Round 3 – Interview with the SVP of Customer Success: Deep dive into your experience and problem-solving approach (45 mins), • Round 4 - Leadership Conversation: Meet our COO to learn about their vision and your impact (30 min) Note: We use AI-powered tools alongside human review to support a fair, inclusive, and efficient hiring process, helping us work smarter and create better experiences for our customers and team. This posting is for current and future opportunities at Wisedocs. Even if there isn’t an immediate opening, we’re always excited to meet great people. If your experience lines up, we encourage you to apply — we’ll reach out when a role opens that’s a good fit. *Wisedocs AI is an equal opportunity employer and are committed to providing employment accommodation in accordance with AODA. If you require an accommodation, please notify us and we will work with you to meet your needs.

The New York City Employees’ Retirement System (NYCERS) is one of the largest municipal public employee retirement systems in the United States with nearly 375,000 active/vested members, retirees and beneficiaries. NYCERS is a defined benefit retirement plan and a cost-sharing, multiple employer public employee retirement system. We are looking for individuals with passion, dedication and commitment to excellence and innovation who are interested in adding to our dynamic and collaborative work environment. Working for the City of New York, you will receive excellent benefits, including healthcare, vision benefits, dental benefits, as well as the opportunity to participate in the City’s retirement plan. NYCERS offers a hybrid work environment with partial onsite work and partial telework. Job Description: NYCERS’ Finance Division seeks a Quality Assurance Administrator. Under the direction of the Finance Deputy Director, the Administrator will have broad oversight of the division, ensure the accuracy and integrity of financial records, transactions and processes, identify issues, and implement corrective actions to maintain compliance and ensure financial accuracy. The Administrator will support the Finance Deputy Director in leading a dynamic 30-member team and providing management and leadership guidance for their staff on a variety of general administrative, general and investment accounting, financial reporting, and banking related issues. The follow-up of delegated work must be very thorough. The Administrator must be a collaborator and able to facilitate collaboration within the Finance Division and with other internal and external stakeholders. Key responsibilities include: Financial Record Review: Conduct thorough reviews of financial records, transactions, and processes to identify potential errors, discrepancies, or areas for improvement. Provide second-level review of all fiscal transactions for accuracy and completeness. Issue Identification and Remediation: Identify and analyze financial discrepancies, errors, or weaknesses in internal controls, and develop and implement corrective actions to address these issues. Compliance: Ensure compliance with relevant financial regulations, accounting standards, and internal policies. Process Improvement: Identify opportunities for process improvement in financial operations and implement changes to enhance efficiency and accuracy. Reporting and Communication: Prepare and present reports on process improvements, and compliance status to management and stakeholders. Training and Support: Provide training and support to other team members on financial processes, procedures, and compliance requirements. Collaboration: Collaborate with colleagues, other departments and external auditors to ensure financial integrity and compliance. An ideal candidate would have: • Strong accounting background and experience in financial reporting, investment accounting, accounts receivable, and accounts payable, and bank reconciliations., • Extensive experience and knowledge of auditing and banking principles., • Experience and demonstrated knowledge of preparing/analyzing year-end audited financial statements for any organization., • Experience with overseeing, planning, and coordination of financial closing process with external CPA auditors., • Experience and knowledge of developing internal control and accounting systems. ADMINISTRATIVE RETIREMENT BENE - 82986 1. A baccalaureate degree from an accredited college or university including or supplemented by 12 credits in mathematics, statistics, accounting, and/or actuarial science and four years of satisfactory full-time experience implementing the provisions of a retirement plan involving the use of mathematical, statistical, actuarial or accounting computations, 18 months of which must have been in an administrative, managerial or executive capacity or supervising professionals implementing the provisions of a retirement plan involving the use of mathematical, statistical, actuarial or accounting computations; or, 2. An associate degree or 60 credits from an accredited college or university, including or supplemented by 12 credits in mathematics, statistics, accounting and/or actuarial science and six years of satisfactory full-time experience as indicated in “1”; or, 3. Education and/or experience equivalent to “1” or “2” above. However, all candidates must have 60 credits from an accredited college or university, including or supplemented by 12 credits in mathematics, statistics, accounting and/or actuarial science and the 18 months of experience in a supervisory, administrative, managerial or executive capacity as described in “1” above. The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our ___ and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. ___ as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. As the Director of Regional Sales, you will lead a high-performing, field-based sales organization focused on GitLab's rapidly growing State, Local and Education (SLED) business. You'll be accountable for driving new and expansion revenue across SLED agencies, acting as a co-captain with senior leadership while managing, coaching, and growing a team of Account Executives. You'll spend meaningful time in the field with key accounts, own large deal strategy and C-level negotiations, and guide your team through complex federal procurement motions, including distributors, partners, contracting vehicles, and funding cycles. By partnering closely with Renewals, Customer Success, Product, and Marketing, you'll align our go-to-market approach for regulated environments, ensure our FedRAMP-authorized offerings and roadmap reflect agency needs, and build durable, land-and-expand growth across large, federated public sector organizations. • Lead, recruit, hire, and coach a high-performing team of Account Executives covering SLED agencies to achieve regional revenue and growth targets while fostering an accountable, inclusive, high-performance culture across an all-remote organization., • Drive strategy and execution for new business and expansion, generating, progressing, and converting pipeline across key SLED accounts to meet or exceed quarterly and annual bookings targets., • Own regional forecasting, inspection rigor, opportunity hygiene, and MEDDPICC-based deal qualification so senior leadership has clear visibility into pipeline health, commit, and risk and the team improves win rates and shortens sales cycles., • Lead and execute complex federal procurement motions, working with distributors and partners such as Carahsoft and systems integrators and navigating contracting vehicles, funding cycles, and agency-specific buying processes to secure new multi-year contracts and expansions., • Drive go-to-market strategy for regulated environments, shaping FedRAMP-authorized offerings and mission-critical DevSecOps use cases across SLED agencies to increase platform adoption and usage in priority accounts., • Collaborate closely with Renewals, Customer Success, Marketing, Product, and our federal distributor and systems integrator ecosystem to align on account plans, translate field requirements into roadmap and campaigns, and deliver a cohesive customer experience that supports retention and expansion., • Drive land-and-expand motions within large, federated agencies, securing new workloads, cross-sells, and upsells that balance near-term revenue goals with long-term platform adoption and multi-year growth., • Engage directly in the field and travel as needed to support key customer meetings, large deal reviews, and team engagements, deepening executive relationships and accelerating deal cycles while operating effectively in GitLab's asynchronous environment., • Experience building and leading regional, field-based sales teams in open source software, DevOps, or related enterprise technology environments., • Background in process- and data-driven sales operations, including advanced use of Salesforce and other CRM and marketing automation tools to run trackable, repeatable sales motions., • Experience selling or leading teams in regulated or compliance-driven environments (for example FedRAMP, impact levels, or similar government software-as-a-service frameworks), or the ability to ramp quickly in highly regulated markets., • Demonstrated success selling and guiding teams to sell complex enterprise deals into large public sector accounts, including long-cycle opportunities with multiple stakeholders., • Familiarity with formal sales methodologies such as MEDDPICC or similar frameworks, including pipeline generation, qualification, forecasting, and deal inspection., • Ability to coach, develop, and hire sales talent while fostering an accountable, collaborative, and inclusive team culture., • Skill in managing C-level and senior stakeholder relationships, including running executive-level meetings and negotiations within large, federated organizations., • Alignment with GitLab's values and leadership expectations, with openness to candidates from diverse backgrounds who bring transferable skills in enterprise technology sales and team leadership. The SLED sales team is a field-based, all-remote organization responsible for driving adoption of GitLab's DevSecOps platform across SLED agencies, including regulated and FedRAMP-authorized environments. You'll lead a group of Account Executives who collaborate asynchronously across regions and work closely with Renewals, Customer Success, Marketing, Product, and our federal distributor and systems integrator ecosystem to deliver consistent, predictable growth. We focus on building long-term platform relationships with large, federated agencies, navigating complex procurement processes and contracting vehicles, and bringing clear feedback from the field back into GitLab's roadmap and go-to-market approach for government customers. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our ___ and ___. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $136,000 - $240,000 USD How GitLab will support you • ___ support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from ___ are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our ___ Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also ___ and ___. If you have a disability or special need that requires ___, please let us know during the ___.

Who we are? United Imaging is a leading global medical device developer and supplier with a diversified portfolio of advanced medical products, digital healthcare solutions, and intelligent solutions that cover the entire process of imaging diagnosis and treatment. From our North American HQ in Houston, we are passionate about expanding our customer sales and support structure, embracing the highest quality and craftsmanship in each of our medical imaging products, and dedicated to building an outstanding organization. Join our innovative team with the mission of developing and supplying advanced technologies and improving patient care worldwide. As part of our global team, you will have the opportunity to collaborate with talented and dedicated colleagues while developing and expanding your career. Company Page: ___ Job Summary The Regional Director Corporate Accounts will be working with a cross functional group, consisting of modality, commercial, and executive team members to increase United Imaging’s presence in the corporate healthcare market space, by developing, nurturing, and maintaining relationships with Integrated Delivery Networks (IDN), including national imaging centers, and Group Purchasing Organizations (GPO). Successful candidates will demonstrate the characteristics of authenticity and integrity that are needed to build meaningful and lasting relationships with our customers. Directors of Corporate Accounts will serve as the architect and strategic hub to provide a holistic approach to corporate account management. Benefits When joining our team, we offer benefits including: medical, dental, vision, short- & long-term disability and life insurance, 401(k) with company matching, paid time off and (12) paid holidays annually. Duties & Responsibilities • Develop strategy and business plan for corporate account penetration with a given region, leveraging the product and business solution portfolio to increase United Imaging’s market presence., • Establish United Imaging brand with the region, growing the installed base and reputation by delighting customers with consistent and expeditious customer expectation management., • Navigate the intricate environment complexities of a corporate account and be able to navigate and match UIH personnel to the environment needs., • Lead and support a deal team consisting of account executives, modality managers, product management and executive leadership to develop and execute a strategy that will result in adoption of UIH brand and product., • Develop and maintain an understanding of the unique customer needs and be able to represent and shape those needs into a mutually beneficial partnership., • Be the voice of the customer, present their perspective and needs related to imaging trends., • Consult and present for customers on product offerings business solutions and guide customers through the sales process., • Cultivate and maintain relationships with clients that have influence in UIH equipment decisions, including clinical leaders and decision teams, supply chain leaders, IDN and GPO executives, etc., • Support the account team with strategy to develop and maintain a qualified sales funnel to ensure over-achievement., • Develop, nurture, and maintain customer references and installed base in support of national show sites. Education • Bachelor’s degree or above or/ equivalent work experience required Experience • Candidates will have minimum of 10+ years of experience in strategic healthcare accounts., • Extensive knowledge of medical imaging in healthcare market trends, • Ability to navigate complex situations and organizational structures and drive team towards successful outcomes., • Proven ability to build a strong sales funnel and impactful client relationships, • Demonstration of a strong customer orientation, high energy and motivation, and willingness to travel within an assigned region (50% travel or more, business needs dictate), • Integrity/Resourceful/Self-Starter/Prospecting Skills/Consultative & Solutions Selling, • Strong Communication Skills/Strong Business Acumen/Competitive Spirit/Coachable, • Objection Handling Skills/Negotiation and Closing Skills/Results Driven/Flexible United Imaging is an Equal Opportunity Employer. Diversity, equity, and inclusion matter. United Imaging provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Location: Pacific or Eastern time zones preferred. Will consider candidates in the EU time zone. Must be able to attend US-based calls until 12 PST. Type: Full-time Reports to: CTO Works closely with: Creative, Production, and Clients Active Theory is a creative studio focused on design, technology, and storytelling. We work with global brands to build digital experiences that push craft and innovation. Our team is highly collaborative, deeply creative, and distributed. The Role We're looking for an Associate Technical Director to own the technical delivery of cutting-edge interactive web experiences for high-profile clients. This role blends deep technical craft with strategic leadership — you'll architect and ship complex web experiences while serving as a trusted client partner, growing a team of developers, and contributing to how we build across the studio. You'll be responsible for leading projects from discovery to launch, maintaining technical standards across client accounts, and ensuring every build meets our bar for performance, quality, and craft. * * * * * * * * * * * * * * * * * * * * 3–8 years of full-stack engineering experience * 2+ years in a technical management or team lead role * Strong systems design and architecture skills for large, multi-stakeholder programs * Proven client-facing communication: requirements facilitation, workshops, roadmap and risk framing * Accurate scoping, estimation, and capacity planning * Clear communicator who can translate complex technical concepts for non-technical stakeholders * Accountable, proactive, and calm under pressure especially on high-priority issue • Experience in a digital agency or creative studio environment, • Familiarity with Vue.js, Node.js, GCP, or AWS, • Experience building or scaling developer tooling, internal frameworks, or platform infrastructure, • Work alongside a highly talented, thoughtful, and creative team, • High trust, autonomy, and ownership over how you work and how projects get built, • Opportunity to shape technical direction and developer culture at a growing studio, • Build experiences for some of the world's most recognized brands, • A role with real impact on client outcomes, team health, and studio-wide craft

About the Role Innovaccer is seeking a senior healthcare leader to serve as Managing Director of Customer Success for our Government & Public Sector market. Reporting to the Market President, this individual will be the day-to-day senior face of Innovaccer to our government program clients - building trusted relationships with agency and program leadership, driving measurable outcomes, and ensuring successful delivery across a complex and high-visibility portfolio. This role spans Medicaid managed care, Medicare, and CMS-aligned programs, and state and federal government health agencies. The Managing Director will own a book of government and public sector accounts, leading a team of Customer Success Managers and account leaders while being personally accountable for retention, program delivery, and client satisfaction. The ideal candidate brings 15+ years of experience in government health programs or managed care, with deep familiarity with the regulatory, operational, and political dynamics that shape success in this segment. A Day in the Life • Client Relationship Management: Serve as the senior point of contact for government and public sector accounts; build and sustain trusted relationships with program directors, agency executives, and key stakeholders at Medicaid agencies, CMS partner programs, and federal and state health departments., • Program Delivery Accountability: Own end-to-end delivery of commitments across your portfolio; partner closely with delivery, product, and engineering teams to ensure outcomes are met on time, within scope, and aligned to contractual and regulatory requirements., • Customer Success Leadership: Lead, develop, and mentor a team of Customer Success Managers and account leaders; coach them to be trusted advisors, manage complex government accounts, and consistently deliver measurable client value., • Retention & Growth: Drive account retention and expansion across your portfolio; identify opportunities to deepen Innovaccer's footprint within existing programs and position the platform for broader adoption across agencies and program areas., • Metrics Ownership: Deliver on core performance metrics including CARR, ARR expansion, churn, NPS, and CSAT across your book of business., • Cross-Functional Collaboration: Partner with Sales, Product, Marketing, and Technical teams to align on client strategy, manage expectations, and deliver a unified client experience tailored to government procurement and compliance environments., • Market Presence: Maintain a consistent, visible presence within client organizations — understanding evolving program priorities, policy changes, and operational challenges that create opportunities for Innovaccer to add value., • Escalation Management: Serve as the senior escalation point for your accounts; navigate complex client situations with professionalism and urgency, resolving issues while protecting long-term relationships., • Best Practices: Contribute to and continuously improve team playbooks and frameworks specific to government and public sector account management. What You Need • 15+ years of experience in government health programs, managed care, or healthcare technology, with significant experience serving Medicaid, Medicare, CMS, or state and federal government health agencies., • Proven track record of managing and growing complex, multi-stakeholder government accounts; comfortable navigating procurement cycles, regulatory requirements, and agency politics., • Experience leading and developing a team of customer success or account management professionals in a healthcare technology or services environment., • Deep understanding of Medicaid managed care, Medicare Advantage, CMS program requirements, value-based care, and population health management as it applies to government programs., • Strong credibility with government program directors and agency executives; able to translate technology capabilities into program impact, compliance outcomes, and population health results., • Demonstrated ability to own and deliver on retention and growth metrics (CARR, ARR, churn, NPS, CSAT) in a customer success or account leadership role., • Exceptional communication and executive presence; equally comfortable in a state agency briefing room and an internal product roadmap discussion., • Strong collaborator across matrixed internal teams including Sales, Product, Marketing, Delivery, and Engineering., • Ability to manage through influence in complex, cross-functional environments. What Success Looks Like • Government and public sector clients consistently view Innovaccer as a trusted, strategic program partner — not just a technology vendor., • The Customer Success team is high-performing, client-focused, and growing in capability under this leader's coaching and mentorship., • Strong, consistent performance across CARR, ARR expansion, churn, NPS, and CSAT metrics., • Program delivery is seamless, on-time, and aligned to regulatory and contractual commitments., • Accounts expand across program areas, with high retention and strong referenceability within the government segment. We offer competitive benefits to set you up for success in and outside of work. Here’s What We Offer • Generous Paid Time Off: Recharge and relax with 22 days of fixed time off per year, in addition to company holidays—because we believe work-life balance fuels performance., • Best-in-Class Parental Leave: Spend quality time with your growing family. We offer one of the industry’s most generous parental leave policies to support you during life’s most important moments., • Recognition & Rewards: We celebrate wins—big and small. Get rewarded with monetary incentives and company-wide recognition for your impact and dedication. Your hard work won’t go unnoticed., • Comprehensive Insurance Coverage: Stay covered with medical, dental, and vision insurance, plus 100% company-paid short- and long-term disability and basic life insurance. Optional perks include discounted legal aid and pet insurance. Innovaccer Inc. is an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive workplace where all employees feel valued and empowered regardless of any characteristic protected by federal, state or local law including, without limitation, race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, medical condition, disability, age, marital status, or veteran status. Innovaccer Inc. participates in the E-Verify program to confirm employment eligibility of all newly hired employees based out of the U.S. and employed by Innovaccer Inc. For any additional information, please visit the below websites:

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What You'll Do: The Director of Customer Success leads a high-performing organization that drives value realization, retention, and expansion across customers. This executive owns the end-to-end post‑sales customer lifecycle-from onboarding through to renewal-ensuring operational excellence and measurable ROI aligned to vertical specific priorities (e.g., risk & compliance, operational efficiency, customer experience, and data security). You will build the vertical strategy for a portfolio of complex enterprise accounts, partnering cross-functionally with Sales, Operations, Product, Customer Care, and Marketing to deliver exceptional customer outcomes and sustainable revenue growth. While the role is 100% remote there will be up to 25% travel as needed for client needs. Individual must be located in the United States. Responsibilities: Strategy & Leadership • Define and execute the vertical CS strategy, segmented by sub-vertical and customer tier, • Build, scale, and mentor a diverse team of Customer Success Managers and Directors., • Establish a value framework with finance-relevant KPIs, outcome maps, and executive communications (QBRs)., • Ensure successful onboarding and time-to-value with robust project governance for complex, multi-stakeholder programs., • Drive QBR cadence with key stakeholders; communicate value tied to business cases and regulatory imperatives., • Drive adoption, maturity, and expansion through structured success plans, territory maps and executive sponsorship programs., • Build customer advocacy (references, case studies, advisory boards) aligned to the finance ecosystem.Cross-Functional Partnerships, • Partner with Product on voice-of-customer, roadmap validation, beta programs, and finance-grade features (security, reporting, controls)., • Partner with Implementation teams for onboarding, reduce time-to-value, and ensure high-quality project delivery., • Align with Sales teams on expansion strategies, whitespace analysis, commercial alignment, and account plans., • Collaborate with Support and Engineering on incident management, major incident communications, and reliability narratives.Operational Excellence, • Design and operationalize a CS operating model: segmentation, coverage, health scoring, success planning, QBR templates, renewals forecast, and escalation paths., • Bachelor's Degree or equivalent (MBA optional but preferred), • 3+ years of related experience in Account Management, • 2+ Years of organizational leadership experience, • 5+ years of experience managing accounts valued at over $500k (significant company experience managing complex, high-value accounts), • Ability to manage and lead during times of change and organizational transformation, • Understanding how to work growth businesses in a competitive environment, • Excellent tactical execution skills, • Strong sense of process and the ability to innovate on process tools and conventions, • Ability to craft detailed, well-written communications and proposal, • Maintain a high emphasis on teamwork, collaboration, and process innovation, • Ability to influence others through strong verbal and written communication, • Strategic mindset: self-directed, organized, analytical, and have excellent problem analysis/problem-solving skills, • Ability to build relationships, communicate effectively throughout an organization, influence, negotiate, and establish mutually agreeable expectations, • Diligent, resourceful, versatile, and able to multitaskWhy First Advantage is Your Next Big Career Move: First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experience, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Additional benefits offered to our eligible people include: • Ability to work remotely with occasional business travel., • Medical, Vision, Dental, and supplementary benefit plans, • 401k with an employer match, and an Employee Stock Purchase Plan (ESPP), • Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays, • Access to tech and growth opportunities, and leaders who want you to succeed! More About Our Values Code, • Honor Honesty, Consistency, and Responsibility: Do the right thing, • Cultivate an environment of dignity: Show respect for the individual, • Take an Outside-In approach: Put the client first, • Think out-of-the-box: Innovate and create The salary range for this position is approximately $130-150K base annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. #LI-LR1 United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

About League Founded in 2014, League is the leading healthcare consumer experience (CX) platform, powered by artificial intelligence (AI), reaching more than 63 million people around the world and delivering the highest level of personalization in the industry. Payers, providers, and consumer health partners build on League’s platform to deliver high-engagement healthcare solutions proven to improve health outcomes. League has raised over $285 million in venture capital funding to date, powering the digital experiences for some of healthcare’s most trusted brands, including Highmark Health, Manulife, Medibank, and Shoppers Drug Mart. Position Summary League is seeking a Director / AVP, Delivery Enablement & Excellence to build and lead a new function responsible for delivery infrastructure, governance, and organizational transformation across the entire Delivery organization. This is a senior leadership and transformation role. You will own the systems, standards, and capabilities that enable League’s delivery teams to operate with consistency, predictability, and quality at scale. Your mandate spans four interconnected pillars: Delivery Enablement (methodology, training, knowledge management, and tooling), Financial Performance (delivery P&L, margin analysis, and resource supply/demand modeling), and Excellence & Transformation (talent development, competency frameworks, Centers of Excellence, and strategic transformation programs). You will take League’s delivery organization from reliance on individual heroics to a systematic, scalable, and repeatable operating model. This requires building a dedicated team from scratch, defining the standard delivery playbook, and driving organization-wide adoption through deliberate change management. The role has a direct and measurable impact on League’s margin improvement trajectory from 15% to 25%. Reporting to the Chief Delivery Officer with a dotted line to the CTO for technical standards, you will sit on the Executive Delivery Council alongside the VP Program Management, SVP Solutions Engineering & Delivery, VP, Client Solutions and SVP Member & Employer Services. You will also lead the Delivery Operations Review and Talent & Development Council governance forums. In this role, you will: PILLAR 1: DELIVERY ENABLEMENT 1. Delivery Methodology & Standards • Define, implement, and continuously refine the Standard Delivery Playbook covering the end-to-end delivery lifecycle from discovery through deployment and post-implementation optimization., • Establish scalable intake, planning, estimation, and release governance processes., • Drive consistency in Agile practices, sprint hygiene, dependency management, and release readiness across all delivery teams., • Develop playbooks, templates, checklists, and documentation to enable repeatable execution across squads, client programs, and external partners. 2. Training, Onboarding & Certification • Own onboarding and continuous training programs for all delivery staff including engineers, project managers, product managers, designers, and QA testers., • Develop and deliver role-based training on product and business context, scoping and discovery, technical standards, project management methodology, and client communications., • Build a tiered certification program (Associate, Professional, Expert) to formalize competency development across the delivery organization., • Reduce time-to-productivity for new hires (target: 30 days to 60% productivity)., • Extend enablement programs to SI partners and Developer Program customers to ensure consistent operational standards. 3. Tooling, Knowledge Management & AI • Own the standard Jira process: define the desired workflow, then configure the tool to match delivery needs. Drive 100% adoption., • Build and maintain a centralized platform knowledge repository organized by audience (engineer, PM, customer developer) with tiered content., • Own and maintain shared code libraries and design component libraries to promote reusability and consistency., • Drive adoption of AI tooling and workflows within the delivery organization; develop an AI-native delivery framework. 4. R&D Partnership & Release Enablement • Establish and manage a formal operating agreement with R&D covering platform documentation, dedicated SME access, and release readiness commitments., • Translate R&D documentation into delivery-focused training materials and maintain feedback loops on common implementation challenges., • Implement a Release Enablement gate in the R&D release process ensuring training materials, documentation, team briefings, and customer communications are ready before GA. PILLAR 2: FINANCIAL PERFORMANCE 5. Delivery P&L & Margin Optimization • Own delivery P&L management and forecasting in partnership with Finance., • Conduct project margin analysis and drive optimization initiatives toward the 25% target., • Quantify expected impact of enablement initiatives on utilization efficiency, rework reduction, and delivery velocity., • Support commercial model development, pricing discipline, and cost management. PILLAR 3: EXCELLENCE & TRANSFORMATION 6. Talent Development & Organization Design • Develop delivery competency frameworks and career pathing for all delivery roles., • Partner with VPs and SVPs on hiring plans, performance management, and team capability building., • Lead the Talent & Development Council governance forum with all Delivery VPs., • Drive employee engagement and retention within the delivery organization. 7. Transformation Program Management • Own the strategic transformation program to move the delivery organization from current state to target operating model., • Establish and evolve Centers of Excellence for specialized domains., • Manage Board reporting and strategic communications related to delivery transformation progress., • Design and execute a change management strategy (ADKAR framework) to drive adoption of new processes and standards., • Build a coalition of champions across Engineering, PM, Design, and QA to evangelize new approaches., • Implement a graduated adoption approach—voluntary to strongly encouraged to mandatory—with documented exceptions. 8. Growth & Commercial Operations (Shared) • New customer implementation methodology development., • Onboarding playbooks and acceleration frameworks., • Commercial delivery strategy including packaging/pricing models and service catalog development., • Partner ecosystem development for delivery models. About you: • 10+ years in delivery operations, program management, or engineering operations within a SaaS or digital platform environment, with progressive leadership responsibility., • Proven track record building delivery organizations “from chaos to order”—demonstrated success standing up new functions, defining standard operating models, and driving large-scale process transformation and adoption., • P&L management experience: ownership of or significant contribution to delivery financial performance, margin analysis, and resource planning., • Proven experience working closely with Software Engineering teams and credibly engaging with technical audiences on architecture, SDLC, and tooling decisions., • Experience operating in complex, multi-client or multi-workstream environments with both onshore and offshore delivery teams., • Enablement and training experience: ability to build and deliver scalable training materials, onboarding programs, and certification curricula., • Organizational change management expertise with demonstrated success driving adoption across cross-functional teams at scale., • Experience building and managing high-performing teams as well as coordinating matrixed resources across multiple functions., • Prior experience in digital health, health tech, or highly regulated environments is a strong asset. Security-Related Responsibilities: • Ensure access management is performed in compliance with the employee's role and responsibilities, • Responsibility and accountability for executing League's policies and procedures within the department/ team, • Notification of HR, Legal, Compliance & Security of any incidents, breaches or policy violations, • Compliance with Information Security Policies US APPLICANTS ONLY: The US-specific compensation range below for this full-time position is exclusive of bonus, equity and benefits. This range reflects the minimum and maximum target for base salaries for the position across all US locations. The salary range is intentional to account for the performance and career progressions a Leaguer will experience in the role throughout their time at League. Where in the band you may land is determined by job-related skills/experience. Your recruiter can share more about the specific salary range specific to your skills and experience during the hiring process. Compensation range for USA applicants only $212,200 - $259,400 USD Our employees come from different backgrounds, and we celebrate those differences. We are looking for the best candidates for our open roles, but do not expect applicants to meet every qualification in order to be considered. If you are excited about what you could accomplish at League and believe you can add value to our team, we would love to hear from you. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you are an individual in need of assistance at any time during our recruitment process, please contact us at ___. Our Application Process: Applying to a role you love can be exhausting, and understanding the next steps can feel vague and uncertain. You have done the hard part of submitting your application; let's do ours by sharing potential next steps • You should receive a confirmation email after submitting your application., • A recruiter (not a computer) reviews all applications at League., • If we see alignment with League's needs, a recruiter will reach out to learn more about your goals. The recruiter will also share the team-specific interview process depending on the roles you are exploring., • The final step is an offer, which we hope you will accept!, • Prior to joining us, we conduct reference and background checks. Additional checks could be required for US Candidates, depending on the role you are exploring. Here are some additional resources to learn more about League: Work Location: We have a mix of office-centric roles based in our vibrant Toronto office, and remote-eligible roles based anywhere in Canada or US. Each job posting will indicate where the role will be based. Regardless of the role’s posted location, all Toronto-area Leaguers (living within 65 km of our downtown HQ) collaborate in-office Monday through Thursday. Depending on your distance to the office, you’ll enjoy 10 or 20 Flexible Remote Days each quarter for focus and deep-work time. We are committed to fostering a meaningful work environment and connections for all Leaguers regardless of location. Recognize and Avoid Employment scams. Practice safe job searching. Scammers are getting craftier and leveraging fake job postings to get personal information. Know the warning signs and protect yourself from scammers. Learn more ___. Use of AI Notice We are committed to ensuring fairness and transparency throughout our hiring process. League may use Artificial Intelligence (AI) tools to assist in the screening of applicants for this position. Please check out our stance on using AI in recruitment ___. Review our for information on how League is protecting personal data.

About DeleteMe: DeleteMe is the leader in proactive privacy protection. We help security teams reduce their human attack surface by continuously monitoring and removing exposed personal data (PII) from the open web — the very data threat actors use to launch social engineering, phishing, Gen-AI deepfake, doxxing campaigns, physical threats, and identity fraud.Operating as a fast-growing, global SaaS company, DeleteMe serves both consumers and enterprises. DeleteMe has completed over 100 million opt-out removals, helping customers reduce risks associated with identity theft, spam, doxxing, and other cybersecurity threats. We deliver detailed privacy reports, continuous monitoring, and expert support to ensure ongoing protection. DeleteMe acts as a scalable, managed defense layer for your most vulnerable attack vector: your people. That’s why 30% of the Fortune 100, top tech firms, major banks, federal agencies, and U.S. states rely on DeleteMe to protect their workforce. DeleteMe is led by a passionate and experienced team and driven by a powerful mission to empower consumers with privacy. Job SummaryLead a team of Customer Success Managers and help Public Sector organizations succeed with our SaaS product. In this high-impact role, you'll work closely with customers to understand their needs, develop and implement customer success plans, and drive adoption and retention. You'll also play a key role in building and executing strategy for the Public Sector team. The manager of Public Sector will work closely with the Director of Success in expanding the DeleteMe Public Sector team and ensuring that all Public Sector clients receive the appropriate level of service. Your primary responsibility will be to develop and execute strategies for Public Sector organizations in collaboration with the Director of Success. You will also work with the Public Sector Sales team to create suitable renewal, expansion and save motions to increase retention. Additionally, you will partner with the DeleteMe Onboarding team to implement and adopt strategies for new customers. As the Manager of Public Sector, you will support key Public Sector accounts, and provide mentorship and supervision to other Public Sector CSMs. Responsibilities-Achieve high client retention and renewal rates, partnering with Sales to optimize net renewal rates.-Proactively identify risk mitigation strategies to reduce client churn and contraction.-Understand DeleteMe customer’s business needs and opportunities for growth with existing customers-Act as a product expert and evangelist for DeleteMe’s customers and customer evangelist with internal DeleteMe stakeholders (Voice of the Customer)-Work cross-functionally with a variety of departments on projects to enhance the product and customer experience-Develop and implement best practices for client engagements to deliver continuous value.-Lead Executive Business Reviews (EBRs) for high-value customers to demonstrate realized product value and strategic roadmap."-Help create a referenceable pipeline of customers to highlight and elevate the DeleteMe brand and overall brand awareness throughout the privacy industry-Create customer advocates within your book of business and help drive the new business pipeline with referral customers. Core Job Requirements-Experienced Manager or Director with a background in high-intensity start-up or corporate environments, Remote work experience a plus.-Experience in government procurement processes, preferably in a SaaS company.-Minimum of 5-8+ years of experience in Customer Success, Partner Success, Onboarding, or Implementation for SaaS companies.-Minimum of 3-5 years in a leadership role working with Public Sector customers, wherein you navigated procurement and renewal processes with SLED and Federal accounts. -A deep understanding of Customer Experience and Customer Lifecycle.-Proven track record of supporting successful Customer Experience programs.-Demonstrated ability to communicate effectively with a diverse group of stakeholders.-An entrepreneurial and 'get-things-done' mindset focused on delivering results.-This role requires domestic and international travel. All standard travel expenses will be covered in accordance with the company's travel reimbursement policy. Technical Job Requirements:-Experience building and managing reports and dashboards in Salesforce.com-Demonstrated ability using Microsoft Excel for data analysis on single-source and multi-source data sets.-Deep understanding of cyber threats such as social engineering, doxxing profile development, and advanced spearphishing. What We Offer: -Comprehensive health benefits - Medical, Vision, Dental -Generous 401k matching up to 6%-20 days paid time off-15 sick days-12 company-paid holidays-Childcare expense reimbursement-Fitness and cell phone reimbursement-Birthday time offWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About Orb: Orb is transforming how modern AI and software companies monetize at scale. We've built the next-generation billing infrastructure that turns complex usage-based pricing into competitive advantage. Our developer-first approach powers companies like Vercel, Pinecone, and Replit, delivering real-time billing automation, lightning-fast pricing experiments, and granular revenue analytics. Backed by $44.1M in funding from top investors like Mayfield, Menlo Ventures, and Greylock, we're a high-velocity team shipping infrastructure that's defining the future of monetization. We've built a hybrid work culture where we are in office 3 days/week. Our values, customer centricity, minutes matter, run with it, and attention to detail shape how we work and grow as a team. About the role: The Sales team at Orb is responsible for identifying, engaging, and closing high-potential accounts across mid-market and enterprise segments. In this role, the Sales Director will support their AEs in the field to help them manage complex, technical sales cycles, cultivate their pipeline, and develop skills to become better sellers and professionals. The team operates in a collaborative environment with strong cross-functional ties to Product, Solutions Architecture, and Marketing. Team selling is foundational to the go-to-market approach. In this role you will: * Consistently meet and exceed our New Logo bookings goals each quarter & year. * Develop and demonstrate repeatability from pipeline generation to deal execution. * Use your analytical skill and extensive Sales leadership to identify challenges within the sales funnel and devise interventions that drive additional growth. * Maintain a strong focus on operational excellence, establishing and operationalizing the right processes and rhythm of business through your team members that drives performance in line with forecast. * Lend your expertise to strategically important deals at critical moments – bringing along internal & external stakeholders to get things across the finish line. * Demonstrate excellent judgment in talent management, utilizing best practices in hiring, performance management, and employee development to maintain a high-performing, diverse team. * Gain a deeper understanding of Orb’s software, customers, sales processes, and marketing intent signals to better target future customers. * Develop your product knowledge to serve as an internal Sales subject matter expert in the billing and revenue design space. About You: * Minimum of 5 years in sales management with proven track record of success in a high-growth SaaS environment * You have led teams focused on selling from mid market and enterprise accounts and possess a deep understanding of navigating complex organizations and sales cycles. * You have executive presence and experience as an executive sponsor for C-level Relationships. * Exceptional coaching and mentoring skills with a proven ability to develop and inspire sales talent. * You have a track record of exceeding quarterly and annual team quotas through manager skill development and executing programmatic training, sales, and marketing programs. * You use data to reflect on past performance and inform your next move. You know how to use Salesforce to deepen your analysis and can report your findings to guide your team’s future strategy. * Your soft skills strengthen your leadership and provide an inclusive model for your team. * Your colleagues can trust your clear communication, deep organizational skills, and flexible time management. * You value learning and are always working to develop your craft. You are reflective about your strengths and growth areas and seek out ways to become a better leader and contributor. * Strong strategic thinking and planning skills, with a data-driven approach to decision-making. * Excellent communication and interpersonal skills, with the ability to build strong relationships with internal and external stakeholders. * Proven ability to recruit, hire, onboard & keep top sales talent. * A collaborative and results-oriented work style with a strong sense of urgency. Benefits: * Excellent medical, dental, and vision insurance * One Medical membership * Unlimited PTO plus an additional week off between Christmas and New Year’s * 401k plan * 16-week paid parental leave with equity vesting * Commuter stipend * Catered lunches in the office * Annual learning & development stipend * Meaningful equity in the form of stock options Equal Opportunity Employer We work with each other day in and day out, and strongly believe that building a diverse and inclusive team is key to our long-term goals and success as a company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.

About the Job: We’re hiring a Director, Enterprise Acquisition, to oversee an elite team of high-performing AEs who focus exclusively on hunting and closing net new logos. We are looking for someone who can navigate complex enterprises. As a Director, Enterprise Acquisition Sales, you will directly manage enterprise AEs and oversee our midmarket acquisition team Manager. In this role you will develop multi-threaded relationships, orchestrate long and complex deal cycles, and position LaunchDarkly as a mission-critical part of modern software delivery. This is a highly visible, team quota-carrying role that requires a strategic mindset, strong executive presence, and deep enterprise sales expertise in the SaaS ecosystem. Responsibilities: Strategic Account Leadership • Lead an organization accountable for achieving and exceeding a multi-million-dollar annual revenue target across Fortune 1000 new logo opportunities, • Define and execute regional account and territory strategies that expand LaunchDarkly’s footprint with engineering, DevOps, platform, and product leadership teams, • Provide leadership and oversight on complex, high-risk enterprise negotiations, serving as an escalation point across legal, procurement, security, and architectural stakeholders, • Ensure consistent articulation and adoption of LaunchDarkly’s value proposition across the team, including progressive delivery, experimentation, developer productivity, and release safety Pipeline Generation & GTM Alignment • Establish regional pipeline strategy and operating cadence, ensuring sustained pipeline coverage through outbound programs, account-based motions, partner engagement, and executive-level selling, • Lead alignment across Account Executives, SDRs, Marketing, and Channel teams to drive predictable top-of-funnel performance and conversion, • Own forecasting rigor and pipeline governance, holding the team accountable for accuracy, inspection, and execution discipline within Salesforce Cross-Functional Partnership • Partner closely with Sales Engineering leadership to ensure consistent, high-quality execution of technical evaluations, proof-of-value engagements, and enterprise architecture discussions, • Collaborate with Customer Success leadership to drive effective handoffs, adoption outcomes, and long-term customer value realization across the regional book of business, • Synthesize and elevate customer and market insights to Product, Engineering, and executive leadership to inform roadmap priorities, packaging decisions, and industry positioning Executive Engagement & Thought Leadership • Coach and enable the team to build trusted advisor relationships with VP+, CTO, CPO, platform, and digital transformation leaders across strategic accounts, • Act as a senior leader sponsor on priority opportunities, articulating how feature management reduces risk, accelerates release velocity, and supports enterprise transformation initiatives, • Represent LaunchDarkly externally at regional events, partner forums, and industry conferences, reinforcing market credibility and supporting GTM objectives Qualifications: • Typically expects a minimum of 12 years of enterprise SaaS sales experience with a proven record of exceeding quota in complex, multi-threaded deal environments. Along with a minimum of 3 years of sales leadership experience, • Experience selling to technical buying centers—especially engineering, DevOps, platform, and product organizations, • Passionate about the net-new-logo acquisition aspect of selling, and ability to win over others about the upside of this type of role, • Prove success hiring, managing, developing a team of successful new-logo sellers, • Demonstrated success closing mid to high six-figure annual contracts, • Strong command of MEDDICC or similar enterprise qualification methodologies, • Excellent storytelling skills and the ability to translate technical concepts into compelling business outcomes, • Comfort navigating large enterprise organizations and orchestrating cross-functional deal teams, • Ability to travel up to 40% of the time based on business needs, • Previous success in a high-growth startup or scale-up environment, • Familiarity with LaunchDarkly’s ecosystem (AWS, Azure, GCP, HashiCorp, GitHub, Datadog, etc.) Pay: Target pay ranges based on Geographic Zones* for Level M4: • Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $214,000 - $295,000**, • Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $193,000 - $265,000**, • Zone 3: All other US locations - $182,000 - $251,000** LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. *Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: • Improving the velocity and stability of software releases, without the fear of end customer outages, • Delivering targeted experiences by easily personalizing features to customer cohorts, • Maximizing the business impact of every feature through the ability to experiment and optimize, • Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types, • Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at ___. Do you need a disability accommodation? Fill out this ___ and someone from our People Operations team will contact you for assistance.

Who we are? United Imaging is a leading global medical device developer and supplier with a diversified portfolio of advanced medical products, digital healthcare solutions, and intelligent solutions that cover the entire process of imaging diagnosis and treatment. From our North American HQ in Houston, we are passionate about expanding our customer sales and support structure, embracing the highest quality and craftsmanship in each of our medical imaging products, and dedicated to building an outstanding organization. Join our innovative team with the mission of developing and supplying advanced technologies and improving patient care worldwide. As part of our global team, you will have the opportunity to collaborate with talented and dedicated colleagues while developing and expanding your career. Company Page: ___ Job Summary The Regional Director Corporate Accounts will be working with a cross functional group, consisting of modality, commercial, and executive team members to increase United Imaging’s presence in the corporate healthcare market space, by developing, nurturing, and maintaining relationships with Integrated Delivery Networks (IDN), including national imaging centers, and Group Purchasing Organizations (GPO). Successful candidates will demonstrate the characteristics of authenticity and integrity that are needed to build meaningful and lasting relationships with our customers. Directors of Corporate Accounts will serve as the architect and strategic hub to provide a holistic approach to corporate account management. Benefits When joining our team, we offer benefits including: medical, dental, vision, short- & long-term disability and life insurance, 401(k) with company matching, paid time off and (12) paid holidays annually. Duties & Responsibilities • Develop strategy and business plan for corporate account penetration with a given region, leveraging the product and business solution portfolio to increase United Imaging’s market presence., • Establish United Imaging brand with the region, growing the installed base and reputation by delighting customers with consistent and expeditious customer expectation management., • Navigate the intricate environment complexities of a corporate account and be able to navigate and match UIH personnel to the environment needs., • Lead and support a deal team consisting of account executives, modality managers, product management and executive leadership to develop and execute a strategy that will result in adoption of UIH brand and product., • Develop and maintain an understanding of the unique customer needs and be able to represent and shape those needs into a mutually beneficial partnership., • Be the voice of the customer, present their perspective and needs related to imaging trends., • Consult and present for customers on product offerings business solutions and guide customers through the sales process., • Cultivate and maintain relationships with clients that have influence in UIH equipment decisions, including clinical leaders and decision teams, supply chain leaders, IDN and GPO executives, etc., • Support the account team with strategy to develop and maintain a qualified sales funnel to ensure over-achievement., • Develop, nurture, and maintain customer references and installed base in support of national show sites. Education · Bachelor’s degree or above or/ equivalent work experience required Experience • Candidates will have minimum of 10+ years of experience in strategic healthcare accounts., • Extensive knowledge of medical imaging in healthcare market trends, • Ability to navigate complex situations and organizational structures and drive team towards successful outcomes., • Proven ability to build a strong sales funnel and impactful client relationships, • Demonstration of a strong customer orientation, high energy and motivation, and willingness to travel within an assigned region (50% travel or more, business needs dictate), • Integrity/Resourceful/Self-Starter/Prospecting Skills/Consultative & Solutions Selling, • Strong Communication Skills/Strong Business Acumen/Competitive Spirit/Coachable, • Objection Handling Skills/Negotiation and Closing Skills/Results Driven/Flexible United Imaging is an Equal Opportunity Employer. Diversity, equity, and inclusion matter. United Imaging provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.