Trabajos hybrid remote en Estados Unidos

Job Overview We are seeking a motivated and results-driven Lead Generation Specialist to join our team. In this role, you will be responsible for identifying and qualifying potential leads to support our corporate team. The ideal candidate will have experience in inside sales, telemarketing, marketing or technology sales, fluent in both Spanish and English and possess excellent communication skills. You will play a crucial role in expanding our customer/client base and driving revenue growth through effective outbound calling and warm calling strategies. You will also be responsible for developing, coordinating, and executing impactful marketing events with schools, community centers, and other local venues—ranging from educational workshops to interactive brand activations—to build community relationships, drive awareness, and promote program participation Responsibilities Conduct outbound calls to potential clients and leads to generate interest in our products and services. Utilize warm calling techniques to engage with leads and build rapport. Qualify leads based on their needs and readiness to qualify. Maintain and update accurate records of interactions with leads in our CRM software. Reach out to schools, community centers, shelters etc. in the area to plan outreach events to generate potential leads. Conduct weekly and monthly meetings with our corporate team, sales director and CEO. Plan and execute targeted outreach events at schools, community centers, and family-focused venues to connect with parents, raise awareness about Medicaid waiver programs, and provide accessible information and resources to support enrollment and engagement. Consistently monitor key performance metrics, meet and exceed quotas for lead acquisition, and optimize strategies to drive success. Qualifications Proven experience in inside sales, telemarketing, or technology/technical sales. Over 3 years of sales or marketing experience. 1 year + experience with Medicaid waivers, Health Home agency's, or Advocacy outreach. Familiarity with outbound calling techniques and lead qualification processes. Proficiency in using CRM software and other relevant sales tools. Ability to work independently as well as collaboratively within a team environment. Bachelor's not required with proper experience but preferred. Fluent in both English and Spanish. Join us as a Lead Generation Specialist and contribute to our mission of delivering exceptional solutions while growing your career in a supportive environment! Job Type: Part-time Pay: $300.00 - $400.00 per week Benefits: Flexible schedule Paid time off Paid training Work from home Supplemental Pay: Bonus opportunities Monthly bonus Performance bonus Yearly bonus Work Location: Hybrid remote in Brooklyn, NY 11205

📌 Job Title: Short-Term Marketing & Video Production Intern 📅 Duration: 2-3 months (with possible extension) 📍 Location: [Your City / Remote / Hybrid] ✨ Job Overview: We’re looking for creative, enthusiastic short-term interns to assist with marketing campaigns and video content production. This is a great opportunity for students, fresh graduates, or freelancers to gain hands-on experience in digital marketing, content creation, and video shooting. 🎥 Responsibilities: - Assist in planning, shooting, and editing promotional videos and social media content - Support the marketing team in executing digital campaigns - Help manage social media pages and engage with the online community - Contribute creative ideas for content, events, and promotions - Attend and cover on-site events (if applicable) 📝 Requirements: - Strong interest in digital marketing, social media, and video production - Basic knowledge of video editing software (e.g. CapCut, Canva, Adobe Premiere, or similar) - Creative mindset and willingness to learn - Ability to work in a fast-paced environment - Own a smartphone or camera for video shooting (preferred but not required) 🎁 Perks: - Hands-on experience with real projects - Flexible schedule - Mentorship and networking opportunities - Certificate of Internship / Letter of Recommendation upon completion

Job description Join Our Team at Park Slope Center for Mental Health! Are you passionate about providing quality, patient-centered mental health care? Park Slope Center for Mental Health (PSCMH) is a community-based outpatient clinic regulated by the NYS Office of Mental Health. For over 30 years, we’ve been dedicated to serving individuals, families, and groups throughout Brooklyn and the five boroughs. Why Work With Us? Supportive Environment: Weekly supervision, ongoing clinical training, and professional development are our priorities. Flexible Hours: Choose your own hours with the option to work in-person (Park Slope area), remote, or a hybrid model. Dynamic Team: Join a diverse group of fee-for-service clinicians who bring a range of expertise and ideas to our practice. Schedule: Choose your own hours Experience: Psychotherapy: 1 year (preferred) License/Certification: LMSW, LCSW, LMHC, LCAT, LMFT in NY, or Limited Permit (Required) Work Location: Hybrid, Remote, or In person in Brooklyn, NY 11215 Equal Opportunity Employer: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Ready to make a difference? Apply today and join our dedicated team at PSCMH! Job Types: Full-time, Part-time Pay: $38.00 - $50.00 per hour Medical Specialty: Home Health Psychiatry

Job Title – Automotive Service Advisor > 18 Job openings Location – Sandy Springs, GA Salary Range: $53,000.00 *** Compensation: Up to $25.96 per hour (non-negotiable) Schedule: Full-time with full benefits - Work from home / Remote > Only Monday & Friday** Job Overview: Training Period (Approx. 1 Month): Onsite every day Post-Training: Hybrid schedule: In-office: Tuesday through Thursday *** This position is upselling customers to buy additional warranties on new car purchases. *** This position provides support to agents, clients, and customers by adjudicating claims, providing claims status and resolving or escalating customer issues. The claims adjuster ensures proper documentation, adjudicates per the terms and conditions of the contract, utilizing available resources and meet schedule expectations informing management of any changes. Automotive Service Industry Experience (Required: 3+ Years) *** Experience as a Service Advisor, Parts Advisor, or Automotive Technician.*** *** Need Auto experience with mechanical/technical expertise in vehicle repairs and service contracts. *** The role requires assessing warranty-related issues and knowledge of automotive diagnostics and repairs. Job Responsibilities: Handles claims related calls per work schedule performing within defined metrics Manages the car inspection when claim is over a certain amount or fraud Follows proper claims procedures as outlined in training and feedback provided by QA or Supervisor Master understanding of clients, agents, and contract terms and conditions Notify Supervisor of any claims in which possible fraud is suspected Participates in all training as required to perform the duties of the role Job Requirements: High School Diploma or equivalent 3 years of experience within Automotive Service Industry > Required (Technician/Mechanic, Service Advisors, Parts Advisor) Must possess strong Automotive Technical and Mechanical knowledge Must be able to successfully pass a background check Company Benefits: Auxiliary Medical, Prescription, Dental, and Vision Insurance Registered Retirement Savings Plan Long-Term Disability Insurance Life Insurance Pet Insurance Paid Holidays and Paid Time Off Employee Referral Program Employee Assistance Program Wellness Programs Paid Community Service Opportunities Tuition Reimbursement Program Ongoing Training & Personal Development

Monthly average $1,000 to $10,000+ Multiple Company Bonuses No experience needed Remote in hybrid positions available Opportunities for leadership Residual income Discounted licensing class

We are seeking a dynamic and engaging Live Streamer to join our team. In this role, you will be responsible for creating captivating live content that entertains and educates our audience. The ideal candidate will have a passion for performance, experience with children, and the ability to communicate effectively across various platforms. Your creativity and public speaking skills will play a vital role in enhancing viewer engagement and fostering a vibrant online community. Duties Develop and deliver live streaming content that encourages viewers to purchase the product Engage with viewers in real-time, responding to comments and questions to create an interactive experience Plan and execute themed live streams that resonate with our target audience. Collaborate with team members to brainstorm new content ideas and improve streaming techniques. Monitor the technical aspects of live streaming, ensuring high-quality audio and video output. Promote upcoming live streams through social media channels to maximize viewership. Requirements Strong communication skills with the ability to connect with diverse audiences Previous experience working being a brand ambassador or live-streamer preferred. Public speaking experience is essential for delivering engaging content confidently. Familiarity with live streaming platforms and basic technical knowledge of audio/video equipment is advantageous. Join us in creating memorable experiences through live streaming! Job Type: Temporary Pay: $27.70 - $30.54 per hour Expected hours: No less than 2 per week Benefits: Employee discount Flexible schedule Schedule: Evening shift Weekends as needed Work Location: Hybrid remote in Rosedale, NY 11422

Responsibilities: - Assist clients in buying, selling, and renting properties - Conduct market research and stay updated on real estate trends - Provide guidance and advice to clients regarding property values, financing options, and legal requirements - Prepare and present offers to clients and negotiate contracts on their behalf - Coordinate property showings and open houses - Collaborate with other real estate professionals such as lenders, appraisers, and inspectors - Maintain accurate and up-to-date records of client interactions and transactions - Provide exceptional customer service throughout the entire buying or selling process Qualifications: - Must be a licensed NJ Realtor - Bilingual in English and Spanish is highly preferred - Strong organizational skills with the ability to manage multiple clients and tasks simultaneously - Excellent communication skills, both written and verbal - Knowledge of real estate law and regulations - Ability to effectively negotiate contracts and resolve conflicts - Experience in real estate administrative tasks is a plus As a Licensed Realtor, you will have the opportunity to work in a dynamic industry where you can help individuals achieve their dreams of homeownership. You will be part of a team that values professionalism, integrity, and exceptional customer service. Join our team today and take your real estate career to new heights! Commission-Based Pay** -- Terms Negotiable** Job Types: Full-time, Part-time, Contract Benefits: Flexible schedule Professional development assistance Schedule: Choose your own hours Monday to Friday Weekends as needed Work Location: Hybrid/remote in Clifton, NJ 07011

Regina Haymes: We're Hiring: Sales Representative – Luxury Pet Grooming Products Company: PRIDE+GROOM – The First Beauty Brand for Pets 📍 Remote / Hybrid | Full-Time | Pet Industry Experience Required PRIDE+GROOM is redefining pet care with high-end grooming products made to the same standards as luxury human beauty. We’re looking for an experienced Sales Representative to grow our presence with Groomers , boutiques, and retail. What You’ll Do: • Drive B2B sales and open new accounts • Build relationships with pet retailers, groomers & distributors • Represent the brand at trade shows and events • Collaborate with internal teams on strategy and feedback Who You Are: ✅ 3+ years of pet industry sales experience ✅ Strong network in grooming/retail ✅ Passionate about pets and luxury products ✅ Motivated, organized, and goal-driven Why Join Us: ✨ Competitive salary + commission 🐶 Flexible work + product perks 🌟 Be part of a fast-growing, mission-driven brand 👉 Apply now to help us elevate pet care at PRIDE+GROOM.

Job Title: Executive Assistant to Multi-Business Owner (Pharmacy, Healthcare, Billing) Location: Brooklyn, NY (Hybrid - In-Person & Remote) Job Type: Full-Time About the Role: We’re looking for a highly organized and proactive Executive Assistant to support a dynamic entrepreneur who owns and operates multiple businesses in the healthcare space—including pharmacies, MRI centers, DME suppliers, no-fault clinics, and medical billing companies. This is a fast-paced, high-responsibility role ideal for someone who thrives in managing chaos, keeping things moving, and ensuring tasks are completed with precision. Responsibilities: Act as the right hand to the executive, managing calendars, emails, scheduling, and communications Keep track of priorities across multiple businesses and ensure deadlines are met Follow up with staff, vendors, and partners to ensure action items are completed Coordinate between departments, offices, and third parties as needed Maintain confidentiality and handle sensitive information with discretion Support with project management, including tracking deliverables and next steps Occasionally assist with personal tasks to support the executive’s efficiency Requirements: Proven experience as an Executive Assistant or in a similar administrative role Extremely organized, detail-oriented, and resourceful Ability to work independently and take ownership of tasks Strong communication and follow-up skills—comfortable being the one who makes sure things get done Tech-savvy and comfortable navigating software, systems, and task management tools Based in or near Brooklyn, NY — able to work a hybrid schedule (some in-office time required) What We Offer: Competitive compensation based on experience Dynamic, fast-paced work environment with exposure to a variety of industries Growth opportunities within a multi-faceted business ecosystem

Job Title: Sales Manager/Director – Oilfield Chemicals (Polyacrylamide Polymers) Location: Houston, TX (or Texas area) Hybrid/Remote Industry: Oil & Gas, Water Treatment, Mining Compensation: Competitive base salary + commission + benefits package About the Role We are seeking an experienced Sales Manager/Director with a proven track record in selling oilfield chemicals, specifically polyacrylamide polymers used in hydraulic fracturing (e.g. friction reducers), water treatment, and mining. This individual must have an established network within chemical formulators, hydraulic fracturing operators, and major oil & gas service companies across North America. Key Responsibilities Develop and execute a strategic sales plan to grow revenue in the oil & gas, water treatment, and mining sectors. Build and maintain strong relationships with chemical formulators, hydraulic fracturing operators, and O&G service companies, chemical distributors, etc. Identify new business opportunities and drive sales of polyacrylamide-based solutions (e.g., friction reducers, drilling additives, coagulants, flocculants). Negotiate contracts, pricing, and supply agreements to maximize profitability. Monitor market trends, customer demands, and competitor activities to stay ahead in the industry. Qualifications & Experience A bachelor’s degree in chemistry, Chemical Engineering, Business, or a related field, and several years of experience selling and servicing oilfield chemicals (preferably on PAM polymers) is desired. As he/she will work with our small local team, entrepreneurial spirit, strong relationship-building skills, and proficiency in the product and applications are also desired. Strong knowledge of hydraulic fracturing operations, drilling, water treatment, and mining applications. Existing network of contacts within chemical formulators, hydraulic fracturing operators, and O&G service companies in North America (with a focus on the US market). Ability to work independently, drive revenues, and close high-value deals with a small entrepreneurial team.

Responsibilities -Accurately input and update data into the company database. -Perform regular data reviews to ensure accuracy and completeness. -Maintain confidentiality and security of sensitive information. -Generate periodic reports based on data entries and client requests. -Coordinate with different departments to resolve data discrepancies. -Assist in the development of improved data entry processes and practices. Requirements -High school diploma or equivalent; additional qualifications in data entry or related field are a plus. -Proficiency in MS Office Suite (Word, Excel, Outlook) and data entry software. -Strong attention to detail and accuracy in data entry tasks. -Excellent organizational and time-management skills. -Ability to maintain confidentiality and handle sensitive information responsibly. -Strong communication skills, both verbal and written. -Ability to work independently as well as part of a collaborative team. Benefits 1. Competitive Salary: Hourly Pay Rate: $20.00 - $25.00, based on experience and qualifications. 2. Health and Wellness: Comprehensive health, dental, and vision insurance plans. Employer-sponsored wellness programs, including gym memberships or fitness classes. Mental health support through an Employee Assistance Program (EAP). 3. Flexible Work Environment: Options for remote work or hybrid schedules to promote work-life balance. Flexible hours to accommodate personal commitments. 4. Professional Development: Opportunities for training and skill development, including workshops and online courses. Tuition reimbursement for further education relevant to the role. 5. Paid Time Off (PTO): Generous vacation policy (15 days per year) plus 10 paid holidays. Sick leave and personal days to ensure employee well-being. 6. Retirement Benefits: 401(k) plan with company match to help employees save for their future. 7. Unique Perks: Employee recognition programs that celebrate achievements and milestones. Team-building events and company outings to foster camaraderie and a positive workplace culture. Access to exclusive employee discounts for various products and services. 8. Technology and Tools: Provision of up-to-date technology and software tools to enhance productivity. Ergonomic workstations to promote health and comfort during work hours. 9. Open Communication Culture: Regular feedback sessions and open-door policy with management to ensure employee voice and input. If you're ready to embark on an exciting journey with a forward-thinking company, please submit your resume and cover letter today. Our team looks forward to reviewing your application and potentially welcoming you aboard as our newest Data Entry Operational.

My name is Nathaniel Clarke, and I am reaching out on behalf of a unique and purpose-driven hybrid initiative: The Chamber of Commerce Guest Staff Affairs, doing business as the Hotel Chamber of Commerce, and our nonprofit wing, the Hotel Advocacy Network (HAN). Together, we are redefining what hospitality can look like — not just at the front desk, but in the hearts and minds of every guest and staff member. We believe that fairness, emotional intelligence, and accountability should be embedded in every guest experience. Our mission is built on three pillars:1. Hotel Chamber of Commerce (HCC) – The For-Profit Arm Supports hospitality operations by offering: The EchoConnect Front Desk System, a real-time AI-powered check-in and loyalty audit tool Staff training modules in empathy, decorum, crisis de-escalation, and human trafficking prevention The Sauti Listener system — a venting tool designed to reduce leadership burnout 1. Hotel Advocacy Network (HAN) – Our Nonprofit Force 2. Leads grassroots and institutional advocacy by: 3. Promoting ethical hospitality standards 4. Offering emotional intelligence programs to under-served communities 5. Campaigning for policy change, diversity, and staff dignity3. League of Hospitality Guardians – The Next Generation of Leadership 6. This signature program under HAN trains and certifies Hospitality Heroes who exemplify: 7. H = Hospitable, E = Empathy, R = Resolution, O = Ownership. 8. Students who intern with us become part of this larger ecosystem — learning from real-world business, tech, and nonprofit experiences, while contributing to meaningful social change. Open Intern Roles: Marketing & Social Media Intern – Create campaigns and promote outreach Nonprofit & Grant Writing Intern – Assist with funding proposals and impact storytelling Tech & Automation Intern – Work on our EchoConnect platform Hospitality Training Support Intern – Help build and document empathy + decorum modules All roles are remote-friendly, with flexible hours, and eligible for college credit (if approved by your institution). Interns receive professional mentorship, a letter of recommendation, and the chance to directly impact the future of hospitality. I've attached a full flyer and listing for your review. We’d love if you could circulate it among your students or post to your job/internship board. Thank you for your time and dedication to student growth. Together, we can build a fairer, smarter, and more human-centered hospitality industry. Warm regards, Nathaniel Clarke Founder, Hotel Chamber of Commerce & Hotel Advocacy Network

Location: Bushwick Type:Full Time Hybrid (In-Person and Remote) flexible schedule Salary: Competitive, based on skills, qualifications, and experience We are an installation and sculpture-based studio located in Bushwick, renowned for creating large-scale, multimedia projects for international exhibitions, museums, private clients, and galleries. We are seeking a detail-oriented and highly organized Project Manager to join our dynamic team. The ideal candidate is a self-motivated team player who thrives in a high-stress environment, excels at managing high-level clients and tight deadlines, and brings exceptional organizational skills with experience collaborating with diverse in-house and contracted teams. This hybrid role blends in-person and remote work, offering a flexible schedule averaging 30 hours per week. With strong advancement potential, this position is perfect for a proactive individual eager to support the studio’s creative vision and operational success. Roles and Responsibilities Administrative Primary Contact: Act as the main point of contact for the studio, managing all communications and inquiries. Communication Facilitation: Foster effective collaboration between the artist and studio fabricators. Studio Meetings: Lead weekly studio meetings, track actionable items, and provide regular progress reports. Record Maintenance: Develop and maintain detailed studio records, including vendor lists, artwork inventory, and supply requests. Timeline Development: Create project timelines, define deliverables, establish deadlines, and proactively address potential issues. Technical Proficiency: Leverage expertise in database and archive management using tools such as MacOS, Microsoft Office, Google Workspace, Asana, Airtable, Adobe Creative Suite, and ArtSystems. Freelancer Oversight: Manage time cards for freelancers. Budget Tracking: Oversee and track budgets for all projects. Financial Coordination: Handle invoicing and monitor accounts receivable. Qualifications Proven experience in an artist’s studio or contemporary art gallery. Demonstrated project management experience. Exceptional organizational skills and meticulous attention to detail. Proficiency in MacOS, Microsoft Office, Google Workspace, Asana, Airtable, Adobe Creative Suite, and ArtSystems. Outstanding written and verbal communication skills, with the ability to articulate ideas clearly and professionally. Ability to manage multiple projects, high-level clients, and tight deadlines effectively. Experience working with diverse in-house and contracted teams. We Offer Comprehensive Medical, Dental, and Vision insurance options. Hybrid work environment (in-person and remote). Paid Time Off: 3 weeks PTO + sick days + legal holidays. 401(k) retirement plan. Competitive salary + performance-based bonus. If you’re passionate about supporting a cutting-edge creative studio and have the skills to manage complex, large-scale projects, we’d love to hear from you!

Position: Sales Consultant Location: Brooklyn, NY Reports to: VP of Sales & Marketing Hours: Full-time, 40 hours per week (some evenings/weekends) About the Position Brooklyn SolarWorks is seeking a passionate Solar Sales Consultant to join our dynamic Sales team. As a Solar Sales Consultant, you are the face of Brooklyn SolarWorks in our community. You are the expert that guides homeowners through the exciting, and seemingly complex journey, to going solar. You are comfortable presenting complex topics in an easy-to-understand way for our clients. You are a pro at all things solar in NYC, and project warmth and integrity in all customer interactions. The rapport you build with our customers will help you build a referral network of friends and neighbors, through which you will increase your sales volume and continue to spread clean energy throughout the city. Brooklyn SolarWorks reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity. Responsibilities: - Complete daily phone and in-person consultations. - Gather information to accurately identify your customer’s solar needs. - Prepare and share quotes with our customers. - Satisfying all customer questions and concerns about their potential solar installation. - Prepare loan applications for customer completion. - Generate and share contracts. - Signing new customers up for installation - and passing the project along to our permitting team. - Generate referral business. - Attending company meetings and events. - Providing customers with quotes and tax credit information. - Providing after-sales service including courtesy calls and site visits. Required Skill Set: - At least (3) three years of sales consultant experience. - Valid NYS Driver’s license. - A clean driving record is required. - Excellent interpersonal skills. - Friendly disposition. - Ability to relate technical information in easy-to-understand terms. - Ability to travel around the city and work irregular hours. - Marketing strategies and consumer psychology experience. - Strong computer skills (Google suite etc). - Ability to work independently and under moderate supervision. - Strong Relation-building skills. - Prior sales in a B2C environment. - Technical sales experience. - Referral business experience. Preferred Skill Set: - Bi-lingual (spanish). - Prior solar sales experience is strongly recommended. - Knowledge of industry trends. - A passion for Brooklyn SolarWork’s mission. Benefits/Compensation: - Pay: $50,000.00 - $60,000.00 per year, OTE is $100k annual (commission) - (Free options are available) Health (HSA), Vision, Dental and Life Insurance - 401k (Traditional & Roth) retirement plan + 4% tiered company matching. - Transportation perks/benefits - Paid Time Off + Sick Days - 11 Company Holidays - Quarterly Profit-sharing Bonus - Free Employee Assistance Program - Monthly Commuter Travel Benefits (MTA Metrocards) - Occasional Company provided snacks and lunches - Additional Voluntary Benefits. .. i.e. HSA, FSA, Pet insurance, STD, LTD etc… How to Apply: Interested applicants must provide a resume to be considered. Brooklyn SolarWorks offers equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, language, religion, age, sex, national origin, citizenship, immigration status, disability status, genetics, family or marital status, protected veteran status, sexual orientation, gender/gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Interview Stages: Candidate Applies- Resume is Reviewed- Interview Request- Interview Conducted- Hire is made. Remote Status Travel % Hybrid 50% About Brooklyn SolarWorks Brooklyn SolarWorks was founded in 2015 with a purpose and mission to make “solar” appealing, easy, and available for all Brooklyn’s urban homeowners. To meet the challenges of installing solar on NYC rooftops, BSW has pioneered a one-of-a kind solar canopy design and developed unique installation methods. Brooklyn SolarWorks is a trailblazer in New York City's solar energy industry, specializing in innovative and aesthetically pleasing solar panel installations for urban spaces. We are passionate about making solar energy accessible and practical for city dwellers while contributing to a cleaner and more sustainable future. If you’re eager to be part of a mission-driven organization committed to environmental innovation and urban sustainability, we want to hear from you. Why Brooklyn SolarWorks We are committed to building a diverse, sustainably minded, comfortable and ever-growing team that allows us to deliver a high degree of customer satisfaction and provide them with clean energy solutions. We believe and advocate for work life balance and growing at a manageable pace. Our staff and our customers are who we are, and here, their voice truly matters. To get a sense of our culture and environment check out our social media channels: IG, TikTok and FB: brooklynsolarworks, Twitter: bksolarworks. Company Values: Inquisitive, Committed, Adaptable, and Passionate. Awards - 2023-24, Solar Power World’s Top Contractors - 2024, Forbes Home’s Best Solar Companies in New York - 2024, City & State’s Trailblazers in Clean Energy (T.R. Ludwig) 2024 Employee Satisfaction Survey - 97% reported having a positive working relationship with coworkers - 92% reported they would recommend this company as a good place to work - 92% reported being treated respectfully and fairly