Bilingual AT&T Video and Broadband Subject Matter Expert
5 days ago
Richardson
Job Description Before you apply, please read the following questions and ask yourself if they are describing you: • Are you a bilingual English/Spanish speaker?, • Are you as equally skilled, competent, and comfortable using Spanish for business audiences as you are in English? DSI, a premier Dallas-based sales enablement and custom business solutions company, founded in 1984 and family-owned and run, has an immediate career opportunity for a bilingual (English/Spanish) Sales Training Specialist. This position will be responsible for developing materials for, and training sales associates on, video and internet products, services, and processes, specifically for Spanish-language door-to-door sellers and support agents. Essential Duties • Delivery of sales training presentations/courses for sales reps in door to door and call center environments, • Creation, and translation of, training materials and sales oriented one sheets, • Tackle ever-changing offers, products, and services, as well as master unique and complex order entry systems, processes, and remedies., • Creation of audience-driven content, design, and delivery, especially Microsoft’s PowerPoint, with a detailed eye toward designing and delivering slides for clear, virtual presentation and/or classroom projection, • Extraordinary attention to detail in content creation and language nuance, • Create clear, engaging, aesthetically formatted, and properly animated PowerPoint and online learning content for wireless and fiber services, • Preferred - Bachelor’s degree from an accredited institution in a related field (ex. Communications, English, Theater/Performance Arts, Business, or Marketing), • Wireless and fiber broadband internet knowledge (AT&T preferred), • Equal competency in both English and Spanish writing/speaking skills for business audiences, • Minimum 3 years of presentation and training curriculum development specifically related to wireless (cellular), high-speed internet, and/or sales training experience, • Bilingual in both verbal and written forms of communication in English and Spanish, • Microsoft Office Suite (PowerPoint, Excel, Word, Outlook); strong computer proficiency, web conferencing (ex. Zoom, Teams), and A/V setup and troubleshooting skills (projector setup, TV, and audio systems, etc.), • Preferred: Adobe Creative Suite experience preferred, but not required., • Neat, professional appearance, and outgoing demeanor, • Must have a dependable vehicle with valid vehicle insurance, a valid driver’s license, and a good driving record, • Must be available for multi-day, overnight travel (est. 1-3x/quarter), • Valid passport, • Employees must be able to cover their non-airfare travel expenses prior to reimbursement (expenses are processed weekly once submitted) Computer Skills • Required: Microsoft Office Suite (PowerPoint, Excel, Word, Outlook); strong computer proficiency, web conferencing (ex. Zoom, Teams), and A/V setup and troubleshooting skills (projector setup, TV, and audio systems, etc.), • Highly Preferred: Cloud-based content storage, organization, and file-sharing expertise, • Medical, Dental, Vision, Disability, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period!, • 401k Plan with employer matching, • Paid vacation, personal/sick days, and bereavement time, • Employee Profit Sharing Program, • 50% AT&T wireless discount, • Paid training, • Advancement opportunities, we prefer to promote from within!