Trabajos it helpdesk en Uniondale, New YorkCrear alertas

Job Description Job Overview: We are seeking a proactive and customer-focused Account Manager to join our Managed Services Provider (MSP) team. The Account Manager will play a pivotal role in ensuring client satisfaction, retention, and growth by actively engaging with clients, managing their needs, and helping them maximize the value of our services. This position will involve onboarding new clients, creating and sending proposals, and maintaining regular communication to understand client technology needs and develop future strategies. Key Responsibilities: 1. Proposal Management: • Prepare and send proposals to potential clients in a timely manner., • Customize proposals to address the specific needs and challenges of each client., • Follow up on proposals to address questions, provide additional information, and facilitate the decision-making process. 2. Client Relationship Management: • Build and maintain strong, long-lasting relationships with clients., • Conduct regular meetings with clients to discuss their current technology landscape, challenges, and opportunities., • Act as a trusted advisor to clients by providing guidance on technology solutions and strategies., • Collaborate with technical teams to ensure client needs are met and issues are resolved promptly. 3. Future Planning: • Work closely with clients to develop a strategic technology roadmap aligned with their business goals., • Identify opportunities for upselling or cross-selling additional services that can benefit the client., • Stay updated on industry trends and emerging technologies to provide valuable insights and recommendations. 4. Client Onboarding: • Collaborate with the sales and technical teams to smoothly onboard new clients., • Ensure a thorough understanding of the client's business, goals, and technology infrastructure during the onboarding process., • Develop a strong relationship with new clients from the outset to foster a positive experience. 5. Collaborative Issue Resolution: • Act as a liaison between clients and the project and helpdesk teams to ensure timely resolution of client issues and concerns., • Facilitate communication and coordination among teams to address technical challenges, service requests, and support tickets., • Provide valuable insights from client interactions to the technical teams to help improve service delivery and prevent recurring issues., • This position may require occasional travel to meet with clients., • Competitive compensation and benefits package., • Opportunity for professional development and growth within the MSP. If you're a motivated and customer-centric individual with a passion for technology and client success, we encourage you to apply for this exciting Account Manager position. Join our team and help drive the success of our clients while contributing to the growth of our MSP. Requirements Qualifications: • Bachelor's degree in business, technology, or a related field preferred., • Proven experience in account management, preferably in the IT or MSP industry., • Strong communication and interpersonal skills, with the ability to build and maintain client relationships., • Excellent organizational and project management skills., • Knowledge of technology solutions and the ability to understand and communicate technical concepts to non-technical clients., • Proficiency in CRM software and other relevant tools., • 401(k), • 401(k) matching, • Dental insurance, • Health insurance, • Life insurance, • Paid time off, • Parental leave, • Professional development assistance, • Referral program, • Vision insurance

Job Description Level 1 Helpdesk Engineer (MSP) 📍 Hicksville, NY | Hybrid (Onsite Dispatch as Needed) 🕒 Full-Time About Lincoln IT Lincoln IT is a growing Managed Services Provider supporting clients in finance, legal, healthcare, and other regulated industries. We focus on delivering reliable IT, strong client relationships, and clear career growth for our team. The Role We’re looking for a Level 1 Helpdesk Engineer who enjoys helping people, solving problems, and building a career in IT. You’ll be the first point of contact for client support requests, working in a fast-paced MSP environment with exposure to a wide range of technologies. This role includes both remote support and occasional onsite dispatches to client locations. What You’ll Do * Serve as first-line support for end users via phone, email, and ticketing system * Troubleshoot and resolve issues with: * Windows desktops and laptops * Printers and peripherals * Microsoft 365 (Outlook, Teams, OneDrive, SharePoint) * Basic networking and connectivity issues * Escalate complex issues to Level 2/3 engineers with proper documentation * Perform onsite visits for installations, troubleshooting, and remediation * Document all work clearly in the ticketing system (ConnectWise preferred) * Assist with user onboarding/offboarding (accounts, permissions, hardware setup) * Follow SLAs and internal processes to deliver consistent support Requirements * 1–2 years of experience in Helpdesk, Desktop Support, or similar role * Strong working knowledge of Windows and Microsoft 365 * Basic understanding of networking concepts (DNS, DHCP, TCP/IP) * Excellent communication and customer service skills * Ability to multitask and prioritize in an MSP environment * Reliable transportation and willingness to travel locally (mileage reimbursed) * Experience with ConnectWise, IT Glue, or similar tools is a plus * CompTIA A+, Network+, or similar certifications preferred (or working toward) Why Join Lincoln IT * Competitive salary and benefits * Hands-on experience across diverse client environments * Clear growth path within a Managed Services organization * Ongoing training and mentorship * Supportive, team-oriented culture Powered by JazzHR QRrwMlQQTW

Job Description Position: Systems Administrator & Support Specialist (National Law Firm) Location: Garden City, NY Comp Package: Salary up to 100k, Full Benefits, Bonus Eligibility, Tuition Reimbursement, 401K+, etc. Summary for Systems Administrator & Support Specialist: A nationally recognized U.S.-based law firm is seeking a Systems Administrator to support and secure the firm’s technology environment. This role combines hands-on systems administration with front-line helpdesk support for attorneys, paralegals, and staff in a fast-paced, deadline-driven legal setting. The ideal candidate will ensure system reliability, security, and responsiveness while delivering high-level, client-focused technical support. This is an excellent opportunity to join a collaborative firm that values growth, initiative, and long-term career development. Responsibilities for Systems Administrator & Support Specialist: • Administer and support core law firm systems, including document management, time and billing, and related legal applications, • Maintain and troubleshoot Windows servers, user workstations, printers, and network devices to ensure continuous availability, • Provide Tier 1–2 helpdesk support to attorneys and staff via in-person, phone, and remote channels, • Manage user accounts, security groups, and permissions within Active Directory and Microsoft 365, • Assist with onboarding and offboarding of legal staff, including hardware setup, account provisioning, access controls, and user training, • Deploy software updates, patches, and system enhancements in coordination with firm leadership, • Maintain IT documentation, asset inventories, and license tracking while supporting disaster recovery initiatives Requirements for Systems Administrator & Support Specialist: • Associate’s or Bachelor’s degree in Information Technology, Computer Science, or equivalent hands-on experience, • 2–4 years of experience in systems administration and/or IT helpdesk support, preferably within a law firm or professional services environment, • Strong knowledge of Windows Server, Microsoft 365, Active Directory, and core networking concepts including DNS, DHCP, VPNs, and firewalls, • Proven ability to deliver high-quality technical support to demanding users in a deadline-driven environment, • Excellent communication, customer service, and technical documentation skills NMpF6l7KT6

Prior related internship, co-op or work experience (paid or volunteer) Department of Energy (DOE), Department of Defense (DOD) or Naval Nuclear Program experience Compensation and Benefits NNL offers an outstanding Compensation and Benefits package for interns which includes: Competitive Salary Defi

QUALIFICATIONS: At least 3-5 years of providing desktop support in a corporate environment You must have experience with the following: MS Office Suite, O365, Windows 10/11, Bloomberg terminals, Tradeweb, and other MarketData products Identify, test, and install new network systems or upgrades to cu

It is Northwell Health's policy to provide equal employment opportunity and treat all applicants and employees equally regardless of their age, race, creed/religion, color, national origin, immigration status or citizenship status, sexual orientation, military or veteran status, sex/gender, gender i

Lightpath is an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, milita

To excel in this position, you should have a willingness to learn and adapt, good communication skills, reliability and strong work ethic, basic computer literacy, a positive and cooperative attitude, and the ability to follow directions. Other duties include provide excellent service to customers a

What You’ll Do Provide Tier 1 technical support (in person, phone, remote) Troubleshoot Windows 10, Windows 11 and Mac OS X issues Support Active Directory (users, groups, password resets) Assist with VPN connectivity and basic networking (TCP/IP, DNS, DHCP) Image and deploy workstations Support i

Other duties include respond promptly to inquiries and resolve basic issues, adapt to shifting priorities and business needs, manage daily responsibilities with a focus on quality and efficiency, work collaboratively across teams and departments, provide excellent service to customers and team membe

If you have previous employment experience in transportation (such as a delivery driver, driver, professional driver, driving job, truck driver, heavy and tractor-trailer driver, cdl truck driver, class a or class b driver, local truck driver, company truck driver, taxi driver, taxi chauffeur, cab d

With Uber, you can cash out your earnings up to 5 times a day with Instant Pay. If you have previous employment experience in transportation (such as a delivery driver, driver, professional driver, driving job, truck driver, heavy and tractor-trailer driver, cdl truck driver, class a or class b driv

Delivering with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary). With Uber, you can cash out your earnings up to 5 times a day with Instant Pay. If you have previous employment experience in trans

If you have previous employment experience in transportation (such as a delivery driver, driver, professional driver, driving job, truck driver, heavy and tractor-trailer driver, cdl truck driver, class a or class b driver, local truck driver, company truck driver, taxi driver, taxi chauffeur, cab d

Delivering with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary). With Uber, you can cash out your earnings up to 5 times a day with Instant Pay. If you have previous employment experience in trans

Delivering with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary). If you have previous employment experience in transportation (such as a delivery driver, driver, professional driver, driving job,

Delivering with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary). With Uber, you can cash out your earnings up to 5 times a day with Instant Pay. If you have previous employment experience in trans

Delivering with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary). With Uber, you can cash out your earnings up to 5 times a day with Instant Pay. If you have previous employment experience in trans

Delivering with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary). With Uber, you can cash out your earnings up to 5 times a day with Instant Pay. If you have previous employment experience in trans

If you have previous employment experience in transportation (such as a delivery driver, driver, professional driver, driving job, truck driver, heavy and tractor-trailer driver, cdl truck driver, class a or class b driver, local truck driver, company truck driver, taxi driver, taxi chauffeur, cab d

With Uber, you can cash out your earnings up to 5 times a day with Instant Pay. If you have previous employment experience in transportation (such as a delivery driver, driver, professional driver, driving job, truck driver, heavy and tractor-trailer driver, cdl truck driver, class a or class b driv

With Uber, you can cash out your earnings up to 5 times a day with Instant Pay. Delivering with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary). If you have previous employment experience in trans