It helpdesk jobs in Yonkers, New YorkCreate job alerts

Job DescriptionTitle: Enterprise Applications Engineer Location: New Jersey Office (Hackensack) Job Summary:Seeking an Application Engineer whose primary focus will be ensuring the stability, availability, and supportability of the Firm’s Enterprise application stack. This person will work closely with the Enterprise Applications Manager, Accounting, Marketing, Records, and other firm personnel to ensure all applications run optimally and without interruption. Good communication, technical and analytical skills are required, with a heavy focus on Windows Server and SQL (querying, reporting in SSIS and other tools, maintenance, documentation, and upgrades). Some programming knowledge would be a ‘nice to have,’ but expert knowledge is not required. Essential Job Functions and Responsibilities: • Administer, develop, and support the Firm’s Elite 3E platform. Including, but not limited to Thompson Reuters Elite 3E, Paperless Performa, Design Gallery (“DG”), Workspace, and Iridium., • Responsibilities within the firm’s financial/marketing application stack include:, • Scheduling month-end maintenance such as: Windows updates, SQL maintenance, query optimization, and security patching, • Inter-department coordination during system upgrades; assessing and communicating risk factors of upcoming upgrades, primarily when integrated systems cause a “trickle-down” effect, • Coordinate with application stakeholders and IT team to prioritize and address issues and future objectives for financial systems, • Responsible for testing financial system applications during system changes, enhancements, upgrades, and monthly system maintenance,, • Documentation of system setup, integrations, backup, and disaster recovery processes, • Communicates and informs the department and management of project statuses, issues, and proposed resolutions, • Manage vendor support tickets, • Track and optimize system performance and storage utilization, plan for necessary hardware or software upgrades to support system growth, • Research and evaluate new tools/technologies to improve the current application stack, • Utilize tools to protect application source code and maintain versioning., • Any additional responsibilities as required by management, • Other responsibilities include:, • Compulaw administration, maintenance and integrations, • Support requests/tickets escalated from the helpdesk team, • Documentation of processes/procedures, ‘how-to’ guides, and frequently asked question resolution, • Basic ‘end user’ application troubleshooting and maintenance such as: FasTax, B&A Forms, Allstate legal forms, LexisNexis etc.Knowledge, Skills & Abilities:, • 3+ years’ experience operating with legal accounting and time management software required, experience with Elite 3E preferred, • Fluency in the Elite 3E SQL database schema preferred or demonstrated ability to develop such fluency, • Experience with maintaining 3E Templates (“Design Gallery”), Workspace and BizTalk, • Proficiency in Elite Application Framework and Tools; Example: IDE, • Knowledge of 3E Solutions Manager a plus, • Proficiency in SQL reporting (“SSRS”), • Ability to learn functional and technical integration aspects of the firm’s applications such as Iridium, Foundations, Concur, • Experience administering Windows Server, • Solid technical foundation with the ability to troubleshoot, diagnose and resolve complex problems and implement solutions with minimal guidance, • Self-motivated person with excellent time management skills, • Strong analytical skills with the ability to communicate results, • Excellent verbal and written communication skills, and the ability to communicate with staff of varying technical expertise, • Proficiency in XML/XSLT transformation, • Knowledge of C# and Visual Basic .Net, HTML5 programmingEducation and/or Experience:, • Minimum 3 years’ experience in management, design, and implementation of large enterprise applications in a heterogeneous operating system environment with hands-on experience in maintaining mission critical enterprise applications at a high level of availability., • Requires broad knowledge of the specialized and technical field of computer science, and business/management acumen equivalent to a complete college or university education; includes thorough skills knowledge., • 4-year college degree preferred, equivalent experience considered.Technical Skills & Requirements: Minimum of 5 years’ experience in the design, implementation and maintenance of Windows computer systems. Experience with Microsoft SQL required, working knowledge of Active Directory administration and maintenance a plus.

Job DescriptionJoin LaundryLux Senior IT Support Specialist What we are looking for: The Senior IT Support Specialist provides day-to-day Tier 2 and Tier 3 technical support with opportunities to lead and contribute to internal IT projects and companywide implementations. You will be responsible for resolving technical issues, supporting infrastructure, improving business processes, and ensuring smooth deployment of systems across teams. This is an ideal role for someone who thrives in a hands-on, fast-paced environment and is looking to grow their skills across support, networking, server management, and project execution. Before we continue to dive into the requirements for the role let’s talk about Why you should join LaundryLux? Career Advancement: We offer a career, not just a job. We invest in the personal and professional growth of every employee because we believe growth leads to both business impact and personal fulfillment. Learning and Development: We foster a culture that encourages and promotes professional growth and development, with continuous learning Diversity Initiatives: We are proud to have launched the Women’s Initiative focused on building a better workplace for women, providing support, and recognizing the talented women within our company. LaundryLux Benefits: We offer a comprehensive benefits package including: • Health benefits package including medical, dental & vision plans, • Life Insurance, • 401(k) with company matching, • Paid Time Off, • Paid Holidays, • Profit Sharing, • Employee Referral Program, • Mentorship Program, • Company Sponsored Training, • Monitor and resolve IT helpdesk tickets for hardware, software, and user issues., • Perform installation, configuration, and troubleshooting of devices, software, and networking equipment., • Manage user onboarding and offboarding (Active Directory / Azure / O365, etc), • Support printers, monitors, docking stations, IP phones, mobile devices, and remote connectivity tools., • Maintain antivirus protection, inventory systems, and enforce IT policies., • Administer and maintain physical and virtual servers (VMware), including backups and recovery planning., • Participate in companywide software and hardware implementations (onsite & remote), • Work with stakeholders to gather business requirements and improve operational efficiency., • Contribute to documentation using SDLC methodologies., • Assist in designing project plans, timelines, and ensure timely task completion., • Deliver end-user training for new systems and workflows., • Support LAN/WAN networks, routers, switches, firewalls (Sophos, Ubiquiti), • Administer Office 365, Azure/Entra, Active Directory, RingCentral VoIP, • Evaluate hardware/software needs and assist with procurement., • Maintain and update IT policy/procedure documentation., • Travel occasionally to remote offices across North America for implementations and support.What you should have:, • Strong troubleshooting skills and ability to work independently., • Excellent verbal and written communication, with a customer-first mindset, • Effective at documenting procedures and translating technical language for end-users., • Microsoft 365 and Azure Administration, • Active Directory / Entra ID, • Sophos Ecosystem (Endpoint & Firewall), • Ubiquiti Networking (LAN/WAN/TCP-IP), • VMware (Virtual Server Environments), • RingCentral VoIP, • DUO, Barracuda, CrowdStrike antivirus and endpoint protectionEducation and Experience:, • Bachelor’s degree or equivalent work experience in IT or related field, • 5+ years’ experience in an IT support or sysadmin role, • IT certifications (CompTIA, MCSA, Azure, Network+) a plus, • Experience with ticketing systems (e.g., Jira, Zoho, ServiceNow) a plus, • Prior project coordination or implementation experience a plus, • Familiarity with SDLC documentation and structured IT processes a plus Our Values: People, Share Responsibility, Integrity, Excellence, Customer Focused, Meaningfulness and Fun If you are looking for your next challenge, then this is your chance to join our team of exceptionally talented, creative and innovative professionals. We want you! We are an equal opportunity employer and we are committed to providing reasonable accommodations to individuals with disabilities in all aspects of the employment process. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Our company participates in E-Verify.

Job Description TITLE: IT HELPDESK TECHNICIAN We are seeking a Help Desk Technician for our client’s Hackensack, New Jersey office (law firm) JOB SUMMARY: The position involves providing technical assistance for hardware, software, and mobile devices, supporting video conferences through Teams and Zoom, maintaining equipment inventory, and documenting support activity in the Firm’s ticketing system. The role requires adherence to established procedures, strong documentation discipline, and the ability to work effectively both independently and in a team environment. Position requires being onsite Monday thru Friday from 9:30am to 5:30pm REQUIREMENTS: • Professional experience with Microsoft Windows 11, Microsoft 365 (especially Outlook and Word), and iManage (strongly preferred)., • Ticketing management systems experience - SolarWinds, • Applicants must have excellent written and verbal communication skills, strong interpersonal ability, and the aptitude to learn new tasks quickly., • Periodic travel to other Firm offices is required, along with additional travel for office buildouts and expansions., • Flexibility to provide occasional shift coverage or extended hours when needed., • Law firm or professional services background is preferred., • Associate’s or bachelor’s degree in information systems or a related field, or equivalent work experience, is also preferred. Company DescriptionAbout The Rockridge Group: TRG is a privately held Limited Liability Company committed to connecting businesses with job seekers. We deliver high quality contingent personnel to our clients using our 3-step collaborative engagement model: Collaborate. We partner with you to understand the unique needs of your business before we propose a solution. Strategize. Based on your goals and staffing challenges, we develop high impact solutions designed for your industry. Engage. We work with your team before, during, and after every engagement to deliver 100% satisfaction. With over ten (10) years experience in the resource solutions sector, principals Greg Donner [link to bio] and Ronald Lom [link to bio] leverage the power of strategic partnership to create a powerful staffing model that improves your quality of hire.About The Rockridge Group:\r\n\r\nTRG is a privately held Limited Liability Company committed to connecting businesses with job seekers. We deliver high quality contingent personnel to our clients using our 3-step collaborative engagement model:\r\nCollaborate. We partner with you to understand the unique needs of your business before we propose a solution.\r\nStrategize. Based on your goals and staffing challenges, we develop high impact solutions designed for your industry.\r\nEngage. We work with your team before, during, and after every engagement to deliver 100% satisfaction.\r\nWith over ten (10) years experience in the resource solutions sector, principals Greg Donner [link to bio] and Ronald Lom [link to bio] leverage the power of strategic partnership to create a powerful staffing model that improves your quality of hire.

Responsibilities: Opening tickets for technology incidents reported by TAB staff and tracking all reported incidents Managing user requests for access, reports, analysis and updates to software applications supporting TAB business units and its operations Investigating reported issues with hardware

A good understanding and working experience with computers, mobile devices, tech products and software combined with problem solving abilities to diagnose and resolve issues are important criteria to perform in this position. A tech savvy individual with willingness to interact with users live or th

We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information

Coordinate moves, additions, and changes (MACs) for contact center staff. Document all support activities and maintain accurate records of incidents and resolutions. Excellent communicate skills to effectively work with team members and end-users to understand their technical needs.

Own IT security and work with the compliance department;. Our salary ranges are based on paying competitively for our size and industry, and are one part of our total compensation package that also includes benefits, signing bonus, and equity. We're also backed by top fintech and mobility venture fu

This role may include: Leading the Naval network warfare missions in developing tactics and procedures to realize tactical, strategic, and business advantages afloat and ashore Driving interoperability with joint, allied, and coalition partners Building professional excellence through education, tra

Pay attention to customers’ descriptions of their computer problems Ask customers questions to properly diagnose the problem Walk customers through the recommended problem-solving steps Set up or repair computer equipment and related devices Train users to work with new computer hardware or softwa

Candidates seeking an Officer position in this community must have a bachelor’s degree from a regionally accredited institution in a technical field, preferably in one of the following fields: Information Systems, Electrical Engineering, Computer Engineering, Information Operations, Computer Scien

To excel in this position, you should have a willingness to learn and adapt, good communication skills, reliability and strong work ethic, basic computer literacy, a positive and cooperative attitude, and the ability to follow directions. Other duties include provide excellent service to customers a

Other duties include respond promptly to inquiries and resolve basic issues, adapt to shifting priorities and business needs, manage daily responsibilities with a focus on quality and efficiency, work collaboratively across teams and departments, provide excellent service to customers and team membe

Join us as a Level 1 IT Technician where you can contribute your expertise while growing your career in a supportive environment. Coordinate moves, additions, and changes (MACs) for contact center staff. Document all support activities and maintain accurate records of incidents and resolutions.

Perks include competitive pay, flexible scheduling, training opportunities, a supportive workplace, and room for career growth. Stay adaptable to changing priorities and business needs. We’re looking for a PayPal Technical Support Advisor to perform responsibilities as a Technical Support Advisor.

Data Center Site Manager will be responsible for daily operations, maintenance, and upkeep of the primary data center in Piscataway, NJ.

We definitely love to laugh and have fun! Excellent verbal and written communication skills Highly organized with demonstrated attention to detail Candidates must be authorized to work in the US Specific responsibilities include. Requirements: Bachelor's degree or equivalent Entry level to 1 year

Self-starter that possesses initiative, resourcefulness, good judgment, the ability to think critically, and has a positive can-do attitude. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran sta

We definitely love to laugh and have fun! Excellent verbal and written communication skills Highly organized with demonstrated attention to detail Candidates must be authorized to work in the US Specific responsibilities include. Requirements: Bachelor's degree or equivalent Entry level to 1 year

Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Support Rep at SimplyInsured, you will: Respond to customer inquiries in a timely and professional manner; Provide accurate information and guidance regarding insurance plans and policies; Troubleshoot and resolve customer issue

Duties and responsibilities can change depending on business needs.

Competitive pay / Flexible hours / Health benefits / Retirement plan match / PTO - As a Customer Support Rep at AssetWatch, you will: Provide excellent customer service to clients by answering their inquiries and resolving their issues in a timely and professional manner; Maintain accurate records o

Up to $64,250 per year / Health, dental & vision / 401k match / PTO - As a Customer Support Rep at Manulife John Hancock, you will: Assist customers with inquiries and provide solutions to their concerns; Maintain a high level of professionalism and customer service at all times; Respond to customer

It is our policy to provide EEO to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public as

This role may include: Leading the Naval network warfare missions in developing tactics and procedures to realize tactical, strategic, and business advantages afloat and ashore Driving interoperability with joint, allied, and coalition partners Building professional excellence through education, tra

Training users on how to appropriately utilize their computer systems Writing instruction manuals for systems Consulting with managers to determine what role the systems play in the business Testing the systems on a regular basis to ensure quality and function Preparing costs and benefits analysis o

Five Below - JobID: JR72908 [Store Manager] As a Support Lead at Five Below, you'll: Assist with direction of the Front End Leads and sales associates of the store while the Manager on Duty; Assist with Front End Operations; Ensure that each guest has a fast, friendly, checkout; Be responsible for o

Familiarity with IIS and Git platforms such as GitHub or BitBucket. You would work closely with other engineers and our product management team, as well as regularly work on-site with other departments to ensure our software is scalable and meets business needs. Build APIs or other integrations to e

Five Below - JobID: JR73173 [Store Manager] As a Support Lead at Five Below, you'll: Assist with direction of the Front End Leads and sales associates of the store while the Manager on Duty; Assist with Front End Operations; Ensure that each guest has a fast, friendly, checkout; Be responsible for o

Pride Global offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, leg

Five Below - JobID: JR69568 [Store Manager] As a Support Lead at Five Below, you'll: Assist with direction of the Front End Leads and sales associates of the store while the Manager on Duty; Assist with Front End Operations; Ensure that each guest has a fast, friendly, checkout; Be responsible for o

We provide our team members with a competitive salary, a good working environment, and an excellent combination of additional benefits like health and dental insurance, a 401(k) retirement savings plan with employer match, paid vacations, paid personal and sick time, life & vision insurance, paid ho

Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlim

Moreover, empathy, compassion, and a willingness to lend a helping hand are vital qualities for success in this role. This role focuses on providing necessary support and aid to those in the community. This position requires strong communication and interpersonal skills to build meaningful connectio

Proven success in strategic IT planning, budgeting, and engaging with C-suite stakeholders. Strong business acumen with the ability to align technology with business strategy. Identify gaps and partner with technical teams to scope and prioritize initiatives.

Partner with all business units to ensure all incentives. Must be able to work traditional & non-traditional hours when needed. Excellent communicator with the ability to work across creative, technical, and operational teams.

Duties and responsibilities can change depending on business needs.

Enjoy a comprehensive benefits package with a salary range from $60k - $130k per year, depending on experience, additional performance-based compensation, full health insurance coverage, 401(k) with employer match, product discounts, and more. Opportunities for professional development and career ad

The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Companys sole discretion, consistent with the law. Comm

Enjoy a comprehensive benefits package with a salary range from $60k - $130k per year, depending on experience, additional performance-based compensation, full health insurance coverage, 401(k) with employer match, product discounts, and more. Opportunities for professional development and career ad

Their responsibilities include: - Monitoring, identifying, collecting, and analyzing information - Providing computer network risk mitigation and network vulnerability assessments and incident response/reconstruction - Providing network target access tool development - Conducting computer network op

Quickly identify business problems & opportunities; communicate effectively orally and in writing; define key performance indicators/metrics; manage multiple projects simultaneously; document, prepare, and present data-driven presentations; make decisions and solve problems while working under press

Pride Global offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal

Successful candidates for the Associate position will be driven, resilient, and proactive, with strong project management ability, writing skills, results orientation, rigorous attention to details, intellectual curiosity and ideally, understanding of the media and consumer technology sectors. Bring

Determines operational feasibility by evaluating analysis, problem definition, requirements, solution development, and proposed solutions. Develops software solutions by studying information needs, conferring with users, and studying systems flow, data usage, and work processes.

We provide our team members with a competitive salary, a good working environment, and an excellent combination of additional benefits like health and dental insurance, a 401(k) retirement savings plan with employer match, paid vacations, paid personal and sick time, life & vision insurance, paid ho

Collaborates with other professionals to ensure high quality deliverables within organization guidelines, policies, and procedures. System Engineer Job Duties: Manages and monitors all installed sy

This individual will oversee multiple technology teams, ensuring the implementation of scalable, secure, and efficient systems that meet our growing computational demands and cybersecurity priorities. Collaborate with multiple technology teams to align initiatives and define a comprehensive long-ter