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Job Description We are looking for an experienced Technical Support Representative who shares our passion for technology and customer service. The Support Engineer’s main areas of responsibility are to act as an escalated resource for our Helpdesk Support Team by identifying and resolving complex technical issues, maintaining client uptime and improving their computing experiences through proactive maintenance, and supporting our Implementation Team, all while providing exceptional customer service. Candidates are required to live within a commuting distance from our office in Plano and be readily available for on-site client support across the metroplex. Qualified candidates will have 2-3 years of experience in a Systems Engineer role in addition to a minimum of 2 years in a Desktop Support role. Ideal candidates will have prior MSP experience and a proven track record of comprehensive IT administration and support of small, medium, and multi-site networks. Preference will be given to applicants with CompTIA A+, CompTIA Network+, CCNA, and/or MCSA certifications. Primary areas of responsibility: * Serve as an escalation point for the Helpdesk Support Team * Perform advanced troubleshooting of customers’ network, hardware, and application issues * Provide onsite technical assistance to our clients * Work through proactive technical support items * Manage client security devices such as firewall configurations and firmware updates * Documentation of network configurations * Extreme administration of enterprise email applications, such as Exchange Server, including installation, configuration, and troubleshooting. * Troubleshooting and configuring workstations, automating configurations, and testing workstation hardware. * Working knowledge of data center technologies, including SQL clustering, enterprise backup systems, high availability load balancing solutions, virtualization technologies, and SAN architecture. * Proficiency in cloud infrastructure, with working knowledge of Microsoft Azure or Amazon AWS, and M365 components such as Exchange Online, Teams, SharePoint, Intune, Security & Compliance, and ATP. * Additional technical knowledge preferred, including TCP/IP subnetting, routers, firewalls, Remote Desktop Services & Citrix, DNS services, wireless technologies, and security fundamentals. Qualified applicants should have multiple years of experience with these technologies: * Windows Server OS (all versions) – design, implementation, and support * Windows 10 and up – installation, configuration, and maintenance * Hyper-V / VMWare, installing and upgrading ESXi host and vCenter * Office 365 -multiple applications * Azure * mac * VEEAM / Altaro * Remote Desktop Services * LAN and WAN networking including VPNs, subnetting, VLANs, and routing * Active Directory, DHCP, DNS, Group Policy, and NAT * Multiple certifications preferred, including M365 Certified – Enterprise Administrator Expert/M365 (Security/Messaging/Teams) Associate, CCNA/CCDA/CCVP/CCIE, VCP, Project+, Network+, Security+. Isogent offers a competitive income, employee health and dental benefits, and paid time off. Applicants may be subject to a background check. Please include a brief cover letter about yourself and why you are the right person to join the Isogent team as a Systems Engineer. We can’t wait to hear from you! Job Type: Full-time Support Engineers at Isogent Partners LLC are professionals with experience in networking, server technologies, and client management. They excel in both technical aptitude and communication skills, thriving in high-pressure environments where clients rely on strong guidance and prompt resolution of complex issues. Company DescriptionWelcome to the dynamic world of Isogent! We're more than just a tech company – we're an epicenter of innovation and a canvas for creativity. At Isogent, we don't just provide services – we craft stories of triumph in Cyber Security, architect dazzling digital cities in IT Strategy, and lead thrilling migrations into the cloud. Our tools are more than just programs – they're woven tapestries bridging the digital divide, with Infrastructure as the backbone of a bustling metropolis, and Network & Intellectual Property Security as its stalwart defenders. But we're not just about work, we're a passionate group dedicated to exceptional customer service, constantly riding the wave of technological progress. We believe in exceeding expectations, turning every customer interaction into a grand celebration of success. Join Isogent, where work is a vibrant journey filled with endless possibilities. Together, let's paint the tech cosmos with strokes of brilliance. Come on board, and let's shape the future of technology!Welcome to the dynamic world of Isogent! We're more than just a tech company – we're an epicenter of innovation and a canvas for creativity.\r\n\r\nAt Isogent, we don't just provide services – we craft stories of triumph in Cyber Security, architect dazzling digital cities in IT Strategy, and lead thrilling migrations into the cloud. Our tools are more than just programs – they're woven tapestries bridging the digital divide, with Infrastructure as the backbone of a bustling metropolis, and Network & Intellectual Property Security as its stalwart defenders.\r\n\r\nBut we're not just about work, we're a passionate group dedicated to exceptional customer service, constantly riding the wave of technological progress. We believe in exceeding expectations, turning every customer interaction into a grand celebration of success.\r\n\r\nJoin Isogent, where work is a vibrant journey filled with endless possibilities. Together, let's paint the tech cosmos with strokes of brilliance. Come on board, and let's shape the future of technology!

Job DescriptionCompany Description Founded in 2001, family owned and operated AireSpring is a leading Provider of Cloud Communications, Managed Connectivity and Managed Security which has earned its stellar reputation by taking service and support to the next level, delivering an award-winning customer experience that far exceeds the industry standards. AireSpring has delivered 20 years of outstanding service to its rapidly rising base of national and global customers, while growing organically and remaining debt free. As the trusted provider to over 22,000 enterprise locations worldwide, our mission is to help our clients connect and communicate easily. We aim to delight our customers and partners by providing personalized, outstanding service. The company has built a solid reputation of integrity, reliability and dependability with its channel partners, end-user customers and technology partners. We have received more than 100 coveted industry awards including "Product of the Year- SD-WAN and UCaaS", "Excellence in Customer Service", "Unified Communications Excellence", "Best in Show," "Best Telecom Deal" and "Top Channel Program". Job Description Position Overview We are seeking a highly technical Manager of Information Technology (IT) to lead and support all aspects of our IT operations in a fast-paced telecommunications environment. This individual will oversee internal IT support (Helpdesk), corporate infrastructure (on-prem and cloud), endpoint management, network security, and ensure high system availability and performance across a globally distributed workforce. This is a hands-on leadership role requiring deep technical knowledge and the ability to manage complex IT systems, vendors, and a team of technical support professionals. Key Responsibilities IT Operations & Helpdesk Leadership • Lead the internal IT Helpdesk team, ensuring timely support for hardware, software, connectivity, and access issues across the organization., • Manage service level agreements (SLAs), incident response, and escalations., • Oversee the design, implementation, and maintenance of enterprise IT infrastructure, including:, • Servers (Windows/Linux), virtualization (VMware/Hyper-V), • Active Directory, DNS/DHCP, Group Policy, Office 365/Azure AD, • Corporate firewalls, switches, routers, and VPNs, • Cloud services (AWS, Azure, or GCP) and hybrid environments, • Ensure enterprise-wide compliance with cybersecurity best practices (NIST, ISO 27001, SOC 2)., • Lead annual compliance audits., • Manage endpoint protection, MDM, MFA, and vulnerability management., • Collaborate with engineering and operations teams to support telecom-specific systems (e.g., OSS/BSS platforms, SIP/VoIP infrastructure, NMS/EMS tools)., • Hire, mentor, and manage a high-performing IT support and infrastructure team., • Manage IT budgets, procurement, licensing, and vendor relationships., • Coordinate third-party support contracts and service providers., • Bring hands-on experience with hardware troubleshooting and system architecture., • Possess proven abilities to research, evaluate, and recommend new technologies.Qualifications Technical Qualifications • Bachelor’s degree in Computer Science, Information Technology, or related field (Master’s preferred)., • 8+ years of progressive experience in IT operations, with at least 3 years in a management or team lead role., • Expertise in managing:, • Windows Server, Linux, Active Directory, and Group Policies, • Microsoft 365, Exchange Online, Intune, Azure AD, • Firewalls (e.g., Fortinet, Palo Alto), switching/routing, SD-WAN, and VPN solutions, • Virtualization (VMware ESXi, Hyper-V), backup platforms (Veeam, Commvault), and cloud infrastructure (Azure/AWS), • Strong knowledge of networking protocols (TCP/IP, DNS, DHCP, VLANs, SNMP, etc.), • Prior experience in a telecom or managed services provider (MSP) environment., • Familiarity with carrier-grade hardware/software tools (e.g., SBCs, VoIP/SIP systems, BGP configurations)., • Excellent communication skills with the ability to explain technical issues to non-technical stakeholders., • Strong problem-solving abilities with a customer-first mindset., • Willingness to be on-call or provide support outside of business hours when needed. Additional Information Benefits We offer a comprehensive benefits package designed to support the health, well-being, and financial security of our team members. Our benefits include: * 401(k) Retirement Plan – Prepare for the future with our competitive 401(k) plan. * Health, Dental, and Vision Insurance – Access quality coverage to keep you and your family healthy. * Cell Phone Discount Program – Enjoy savings on your monthly wireless bill through our employee discount partnerships. * Gym Membership Discounts – Stay active and healthy with discounted rates at a variety of fitness centers. We’re committed to helping you thrive both professionally and personally.

As a Tier I Helpdesk Support, you will interact directly with end users to resolve support requests and general technical inquiries. Onsite Interview with the System Support Manager and Hardware Helpdesk Team Lead.

Experience: Prior internship experience in IT, Helpdesk, or a related field is preferred.

Job Description IQ Clarity has an Addison, TX based client looking to hire an experienced Technical Support Specialist who thrives in a customer-facing role and enjoys solving real-world IT challenges. This role will be onsite in Addison, TX What You'll Do: · Troubleshoot and resolve escalated support tickets, including VPN, VoIP, and networking issues · Provide hands-on support with Active Directory, Exchange, Office 365, and RMM tools · Configure and manage switching, routing, and firewall systems · Support and maintain client VoIP systems (currently using 3CX VOIP) · Use automation where possible to streamline recurring tasks · Communicate clearly with end-users and clients, delivering solutions with professionalism and empathy What We're Looking For: · 3–4 years of helpdesk or technical support experience · Understanding of networking fundamentals (switching, routing) and VPN configuration · Hands-on experience with firewalls · Solid skills in Office 365, Active Directory, Exchange, and VoIP · Track record of handling tickets efficiently and independently · Familiarity with Remote Monitoring & Management (RMM) platforms and automation for routine support tasks · Strong problem-solving and communication skills Nice to Have: · CompTIA or other relevant certifications · Prior experience supporting Small Business environments

Job DescriptionSalary: $85,000-$100,000 annually Level 3 IT Technician About Us: Digacore Consulting is a technology consulting firm offering Managed IT Support Service to our clients. We are hiring for a full-time L3 Helpdesk Technician to join our growing and talented team. Digacore offers the highest standard in customer service and technical solutions to optimize our client's business goals. We maintain a positive and supportive working environment with a strong focus on team orientation and individual professional growth, inspiring innovation. About the Role: We are seeking a highly skilled and motivated individual to join our team as an L3 Helpdesk Technician. In this role, you will provide advanced technical support, troubleshoot and resolve complex server and networking issues. The ideal candidate should possess exceptional technical knowledge, troubleshooting skills, and excellent communication abilities. Primary Responsibilities: • Provide advanced technical support for escalated and complex issues., • Handle escalations from both the L1 and L2 teams., • Configure and manage DNS records, troubleshoot server issues, and work with Group Policy Objects (GPO) and Active Directory (AD)., • Set up shares on File Systems (FS) or SharePoint and establish correct permissions., • Utilize firewall knowledge to enhance security measures., • Demonstrate strong networking skills, including troubleshooting and optimizing network performance., • Understand Wi-Fi technology and troubleshoot related issues., • Apply extensive server troubleshooting skills to resolve intricate problems., • Experience with cloud services such as Microsoft Azure and AWS., • Familiarity with virtualization technologies (e.g., VMware, Hyper-V, AVD)., • Proficiency in scripting languages (e.g., PowerShell) and automation tools for task optimization., • Bachelor's degree in a relevant field or equivalent practical experience., • Proven experience in a technical support role, with a focus on Level 3 responsibilities., • Excellent knowledge of computer systems, software applications, and advanced troubleshooting methodologies., • Exceptional problem-solving and analytical skills, with the ability to think critically and make sound decisions under pressure., • Outstanding communication skills, both written and verbal., • Demonstrated ability to manage multiple priorities and work in a fast-paced environment., • Strong customer service orientation., • Minimum 5 years experience in an MSP environment or similar IT organization., • Minimum 3 years experience with Windows Server 2016 and 2019 Operating Systems., • Minimum 5 years experience working with Azure, Active Directory, DNS, and Office 365., • Minimum 3 years experience working with RMM and PSA tools., • Nationwide medical insurance., • Dental insurance., • Life insurance gifted to all employees., • Long-term disability insurance gifted to all employees., • FSA and HSA options., • Generous paid time off. We are an Equal Opportunity Employer! remote work

Job DescriptionNetwork Administrator & IT Support Specialist Location: Grand Prairie, TX (Traders Village) Traders Village—the largest weekend marketplace and entertainment destination in Texas—is hiring a Network Administrator & IT Support Specialist. This is a hands-on role that blends network and systems administration with direct IT support for our staff and operations across Grand Prairie, Houston, San Antonio, and Western Playland in Sunland Park, NM. We’re looking for someone who can keep a complex multi-site environment stable while also jumping in to solve end-user problems. If you’re equally comfortable configuring switches and calming down a frazzled cashier with a broken POS, this job is for you.What You’ll Do • Maintain and monitor switches, access points, and multi-site network connectivity (fiber, copper, wireless, VPN tunnels)., • Administer Windows Server 2025, Active Directory (hybrid with Microsoft 365), and Hyper-V virtual environments., • Manage Microsoft 365 services: Exchange Online, SharePoint, Teams., • Provide front-line IT support for staff, including POS systems used for tolls, food, and rides., • Install, configure, and troubleshoot desktops, laptops, printers, and peripherals., • Create and maintain IT documentation, manage hardware/software inventory, and assist with procurement., • Provide on-site weekend support during business operations.What We’re Looking For, • Minimum 3 years proven experience in network administration + helpdesk support., • Strong skills with Windows Server, Active Directory, Hyper-V, and Microsoft 365., • Solid understanding of TCP/IP, DNS, DHCP, VPNs, and hands-on with Ubiquiti gear., • Experience with POS systems a plus., • Strong troubleshooting ability and clear, customer-friendly communication., • Ability to balance multiple priorities, work independently, and travel occasionally to other sites., • Associate’s or Bachelor’s degree in IT (or equivalent experience)., • Must be able to work weekends regularly.Why Join Traders Village?, • Be part of a small, dedicated IT team supporting a unique, fast-paced business that combines flea markets, food, rides, and entertainment., • Opportunity to work across multiple disciplines: network infrastructure, servers, cloud, and end-user support., • Competitive pay and benefits., • A role where your work directly keeps our business running every weekend. Powered by JazzHR lM928b6clF

Maintain confidentiality and integrity when handling sensitive financial information with professionalism and ethical responsibility. The Senior AP Specialist will play a key role in optimizing AP processes, resolving complex payment-related issues, and supporting financial integrity and operational

Mentor key business SME’s within the functional team on Oracle Cloud processes and functionality, including how they can utilize various tools to help themselves learn about Oracle. In addition, you will help identify, analyze, and document business requirements for issues, and improvements by int

In addition to federal law requirements, Irvine Technology Corporation complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. We pride ourselves in the ability to introduce you to our intimate network of busines

Mentor key business SMEs within the functional team on Oracle Cloud processes and functionality, including how they can utilize various tools to help themselves learn about Oracle. In addition, you will help identify, analyze, and document business requirements for issues, and improvements by intera

Perform server administration tasks (ex: user/group, security permissions, group policies, print services); research event-log warnings and errors; and monitor resources to ensure that systems architecture components work together seamlessly. Take responsibility for projects and solutions within the

In addition to federal law requirements, Irvine Technology Corporation complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. We pride ourselves in the ability to introduce you to our intimate network of busines

To excel in this position, you should have a willingness to learn and adapt, good communication skills, reliability and strong work ethic, basic computer literacy, a positive and cooperative attitude, and the ability to follow directions. Other duties include provide excellent service to customers a

Irvine Technology Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Irvine Technology Corporation complies with

Other duties include manage daily responsibilities with a focus on quality and efficiency, assist with organizing, stocking, and general upkeep, follow safety procedures and company policies, gain knowledge of company offerings to better serve clients, maintain accurate records and documentation, al

Mentor key business SMEs within the functional team on Oracle Cloud processes and functionality, including how they can utilize various tools to help themselves learn about Oracle. In addition, you will help identify, analyze, and document business requirements for issues, and improvements by intera

Other duties include respond promptly to inquiries and resolve basic issues, adapt to shifting priorities and business needs, manage daily responsibilities with a focus on quality and efficiency, work collaboratively across teams and departments, provide excellent service to customers and team membe

Partner with internal stakeholders to assess IT procurement needs and develop sourcing strategies aligned with business and technology goals. This role will be based onsite at least 3 days per week in one of our office locationsDallas, TX; or Los Angeles, CAand will play a critical role in managing

Perks include competitive pay, flexible scheduling, training opportunities, a supportive work environment, and career growth potential. Ensure all safety and quality standards are met. Bring your energy to the role of Amazon IT Support Technician to diagnose and resolve hardware, software, and netwo

In addition to federal law requirements, Irvine Technology Corporation complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. We pride ourselves in the ability to introduce you to our intimate network of busines

Other duties include respond promptly to inquiries and resolve basic issues, adapt to shifting priorities and business needs, manage daily responsibilities with a focus on quality and efficiency, work collaboratively across teams and departments, provide excellent service to customers and team membe

Maintain confidentiality and integrity when handling sensitive financial information with professionalism and ethical responsibility. Collaborate with colleagues across departments to contribute to a positive work environment. The Accounts Payable (AP) Specialist Senior is responsible for executing

Perks include competitive pay, flexible scheduling, training opportunities, a supportive work environment, and career growth potential. Ensure all safety and quality standards are met. Bring your energy to the role of Amazon IT Support Technician to diagnose and resolve hardware, software, and netwo

Manage user accounts, permissions, security groups, and enforce security policies and procedures to safeguard system integrity. It’s a chance to contribute to impactful projects while advancing your career with a company that values technical excellence and long-term success. Monitor and manage ne

Other duties include respond promptly to inquiries and resolve basic issues, adapt to shifting priorities and business needs, manage daily responsibilities with a focus on quality and efficiency, work collaboratively across teams and departments, provide excellent service to customers and team membe

POSITION: DESKTOP SUPPORT LOCATION: DOWNTOWN DALLAS 5 DAYS ONSITE DURATION: 12 MONTH CONTRACT RATE: $27-$32/hr RESPONSIBILITIES + Provides end user support to internal staff + Resolving hardware and software problems + Install, configure, and troubleshoot software applications, + Operatin

Make an impact in the role of Netflix IT Help Desk Technician to perform responsibilities as a IT Help Desk Technician. Perks include competitive pay, flexible scheduling, training opportunities, a supportive workplace, and room for career growth. Stay adaptable to changing priorities and business n

Provide IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts and stand-by support. As an Onsite Support Technician with minimum of one to three years of technical experience in providing quality services to the end users which includes t

To excel in this position, you should have a willingness to learn and adapt, good communication skills, reliability and strong work ethic, basic computer literacy, a positive and cooperative attitude, and the ability to follow directions. Other duties include provide excellent service to customers a

To excel in this position, you should have a willingness to learn and adapt, good communication skills, reliability and strong work ethic, basic computer literacy, a positive and cooperative attitude, and the ability to follow directions. Other duties include provide excellent service to customers a

Make an impact in the role of Netflix IT Help Desk Technician to perform responsibilities as a IT Help Desk Technician. Perks include competitive pay, flexible scheduling, training opportunities, a supportive workplace, and room for career growth. Stay adaptable to changing priorities and business n

To excel in this position, you should have a willingness to learn and adapt, good communication skills, reliability and strong work ethic, basic computer literacy, a positive and cooperative attitude, and the ability to follow directions. Other duties include provide excellent service to customers a

Make an impact in the role of Netflix IT Help Desk Technician to perform responsibilities as a IT Help Desk Technician. Perks include competitive pay, flexible scheduling, training opportunities, a supportive workplace, and room for career growth. Ensure compliance with safety and company policies.

Make an impact in the role of Netflix IT Help Desk Technician to perform responsibilities as a IT Help Desk Technician. Perks include competitive pay, flexible scheduling, training opportunities, a supportive workplace, and room for career growth. Ensure compliance with safety and company policies.

Other duties include respond promptly to inquiries and resolve basic issues, adapt to shifting priorities and business needs, manage daily responsibilities with a focus on quality and efficiency, work collaboratively across teams and departments, provide excellent service to customers and team membe

Perks include competitive pay, flexible scheduling, training opportunities, a supportive work environment, and career growth potential. Ensure all safety and quality standards are met. Stay adaptable to meet changing priorities and business needs.