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Job Description Who We Are PS is a luxury hospitality company that builds and operates private terminals for commercial flights. PS currently operates at Los Angeles International Airport and Hartsfield-Jackson Atlanta International Airport and is developing new terminals at Dallas Fort Worth International Airport and Miami International Airport. Far removed from the chaos of the surrounding airport and just steps away from the airfield, PS offers the ease, privacy, and security of the private flight experience for commercial travel. With unprecedented access, PS has the only private partnership with both TSA and Customs and Border Protection, our guests move seamlessly through arrivals and departures. A team of expert Agents works behind the scenes to choreograph every step of the pre- or post-flight experience. Sail through our private, line-free TSA screening, access dedicated customs and immigration services on arrival, and relax as our trained drivers escort you across the airfield directly to/from your aircraft. All without stepping inside the Airport. Guests also enjoy private suites, chef-prepared food, spa services, and more, all while our Control Room coordinates with government, security, and airline officials to ensure the utmost efficiency, safety, and privacy. Waiting in lines, maneuvering through crowds, and handling unwieldy luggage are things of the past at PS. So is the airport experience you’ve come to know. PS is a new alternative to commercial air travel, with unwavering service, seamless access, and inspired experience. PS aims to be in every major airport in the US. The Role: Housekeeping Associate As a Housekeeping Associate at PS, you are a critical part of delivering our elevated hospitality experience. This role goes beyond maintaining cleanliness, you are responsible for creating an environment that reflects the highest standards of luxury, comfort and attention to detail across all PS spaces. You will service private Suites, Member Salon areas, Back of House and Office spaces with the same care and precision found in the world’s leading luxury hotels. You are empowered to take ownership of your environment—anticipating needs, responding to requests and ensuring every space contributes to a seamless and refined guest journey. This role requires a hands-on, detail-oriented approach, a strong sense of pride in your work and the ability to operate within a fast-paced, highly dynamic airport environment. Due to the unique operational needs of PS, Associates must maintain flexibility in scheduling, including early mornings, evenings, weekends and holidays. This role reports into the Housekeeping Manager. Due to the unique operational needs and scheduling of the airport and the airlines it serves, PS requires all Associates to maintain open availability on the days they are scheduled to work. Start Times for their 8-hour shifts will be altered to meet the schedule of customers' reservations. Responsibilities & Expectations • Luxury Environment Maintenance: Maintain the cleanliness, presentation and readiness of all PS spaces, including private suites, member lounges, restrooms, offices and back-of-house areas, ensuring they consistently meet PS’s premium standards., • Suite & Guest Space Preparation: Prepare and reset private suites with meticulous attention to detail (linens, amenities, surfaces, overall ambiance, etc.) ensuring each space feels pristine, intentional and welcoming., • Public & Shared Space Excellence: Ensure all shared environments, including the Member Salon and transitional spaces, remain spotless, organized and reflective of PS’s luxury brand at all times., • Ownership & Mobility: Move seamlessly throughout the property, proactively identifying and addressing cleanliness and presentation needs without direction., • Guest Interaction & Service Support: Respond promptly and professionally to guest and team member requests, supporting the overall guest experience with warmth, discretion and efficiency., • Operational Discipline: Maintain organized housekeeping carts, storage areas and supply levels. Adhere to all PS protocols, including safety, sanitation and security standards., • Maintenance Awareness: Identify and report maintenance issues or repair needs in a timely and accurate manner to preserve the integrity of the space., • Team Collaboration: Work closely with Housekeeping, Operations and Hospitality teams to ensure alignment and continuity in the guest experience., • Standards & Professionalism: Uphold PS standards for appearance, communication and conduct. Maintain confidentiality and discretion at all times within a high-profile guest environment., • Physical Engagement: Perform physically active work including standing, walking, bending, lifting, pushing and carrying items up to 50 lbs, while maintaining consistent quality and efficiency., • Dynamic Flexibility: Adapt to changing operational needs and support additional duties as required to ensure an exceptional and uninterrupted guest experience., • Communication: Monitor, dispatch and update in real time PS operational systems (radio, Teams chats, Helpdesk and other PS operational systems). Requirements • Must pass a pre-employment background check including drug screening and TSA/CBP clearance, • Previous housekeeping or hospitality experience preferred; luxury hotel experience is a plus, • Strong attention to detail and pride in maintaining high standards, • Ability to work both independently and as part of a team, • Service oriented mindset with a proactive approach to problem solving, • Comfort working in a fast paced, operationally complex environment, • Ability to meet physical demands of the role, • Must have a reliable method of transportation to travel to and from PS LAX, • Must be able to read, write, speak and understand the English language fluently, • Must be authorized to work in the United States Employee Benefits • Employee benefits include medical, dental, vision, life insurance, long-term and short-term disability, • 401K retirement plan with company matching, • Health and Dependent care FSA and HSA with company matching, • Merit-based raises and bonuses, • 12 PTO Days / 6 Paid Sick Days Prorated Annually, • Monthly health & wellness and phone reimbursement, • Paid training, • A great career path with promotion opportunities. Compensation $26.00/hour. Overtime opportunities available. This is a fulltime, non-exempt role. PS is an equal-opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis. PS considers for employment qualified applicants with criminal histories consistent with applicable federal, state, and local law.

Level 3 IT Technician About Us: Digacore Consulting is a technology consulting firm offering Managed IT Support Service to our clients. We are hiring for a full-time L3 Helpdesk Technician to join our growing and talented team. Digacore offers the highest standard in customer service and technical solutions to optimize our client's business goals. We maintain a positive and supportive working environment with a strong focus on team orientation and individual professional growth, inspiring innovation. About the Role: We are seeking a highly skilled and motivated individual to join our team as an L3 Helpdesk Technician. In this role, you will provide advanced technical support, troubleshoot and resolve complex server and networking issues. The ideal candidate should possess exceptional technical knowledge, troubleshooting skills, and excellent communication abilities. Primary Responsibilities: • Provide advanced technical support for escalated and complex issues., • Handle escalations from both the L1 and L2 teams., • Configure and manage DNS records, troubleshoot server issues, and work with Group Policy Objects (GPO) and Active Directory (AD)., • Set up shares on File Systems (FS) or SharePoint and establish correct permissions., • Utilize firewall knowledge to enhance security measures., • Demonstrate strong networking skills, including troubleshooting and optimizing network performance., • Understand Wi-Fi technology and troubleshoot related issues., • Apply extensive server troubleshooting skills to resolve intricate problems., • Implement scripting and automation using languages like PowerShell to streamline routine tasks. Technology Stack: • Experience with cloud services such as Microsoft Azure and AWS., • Familiarity with virtualization technologies (e.g., VMware, Hyper-V, AVD)., • Proficiency in scripting languages (e.g., PowerShell) and automation tools for task optimization., • Knowledge of security best practices to safeguard the organization's IT infrastructure and data. Job Qualifications: • Bachelor's degree in a relevant field or equivalent practical experience., • Proven experience in a technical support role, with a focus on Level 3 responsibilities., • Excellent knowledge of computer systems, software applications, and advanced troubleshooting methodologies., • Exceptional problem-solving and analytical skills, with the ability to think critically and make sound decisions under pressure., • Outstanding communication skills, both written and verbal., • Demonstrated ability to manage multiple priorities and work in a fast-paced environment., • Strong customer service orientation., • Minimum 5 years’ experience in an MSP environment or similar IT organization., • Minimum 3 years’ experience with Windows Server 2016 and 2019 Operating Systems., • Minimum 5 years’ experience working with Azure, Active Directory, DNS, and Office 365., • Minimum 3 years’ experience working with RMM and PSA tools., • Minimum 3 years’ experience troubleshooting network-related/site down issues. Benefits Offered: • Nationwide medical insurance., • Dental insurance., • Life insurance gifted to all employees., • Long-term disability insurance gifted to all employees., • FSA and HSA options., • Generous paid time off. We are an Equal Opportunity Employer!

A Little About Us EDB provides a data and AI platform that enables organizations to harness the full power of Postgres for transactional, analytical, and AI workloads across any cloud, anywhere. EDB empowers enterprises to control risk, manage costs and scale efficiently for a data and AI led world. Serving more than 1,500 customers globally and as the leading contributor to the vibrant and fast-growing PostgreSQL community, EDB supports major government organizations, financial services, media and information technology companies. EDB’s data-driven solutions enable customers to modernize legacy systems and break data silos while leveraging enterprise-grade open source technologies. EDB delivers the confidence of up to 99.999% high availability with mission critical capabilities built in such as security, compliance controls, and observability. For more information, visit ___ Candidate Note: This role is 100% remote for candidates based in EST or CST only We are looking for a confident Senior IT Infrastructure Engineer who has demonstrated experience engineering and maintaining environments and resources in cloud environments, leveraging industry best practices and toolsets. The ideal candidate is a self-starter who combines their existing experience with a thirst to learn in order to engineer, deploy, and maintain quality solutions with a security-first mindset. What your impact will be: • Engineer solutions for cloud based systems, • Provision and manage resources using Infrastructure as Code (IaC) methodologies, • Provide in depth technical support for a global, multi-region environment, • Share your knowledge to elevate your teammates’ skill sets, • Provide support for tickets escalated through the Helpdesk, • Bring a security-first approach to everything, • Be an indispensable partner with the Information Security team What you will bring: • Engineering and operations experience with AWS, • Advanced experience with Linux system administration, • Ability to write and maintain complex Terraform and Ansible code, • Scripting experience (preferably Python and Shell), • Knowledge of CI/CD concepts, • Experience with git & Github, • Knowledge of cloud security best practices and applications in a business environment, • 5+ years of DevOps and Systems Administration experience, • Strong technical, communication, and interpersonal skills, • Ability to thrive under pressure, self-manage, and prioritize activities in order to deliver to tight deadlines., • Ability to integrate and participate with a team in a remote working environment, • Ability to deal with internal customers What will give you an edge: • Experience with Azure and/or Google Cloud, • Experience with AWS Organizations, • Experience with Docker and Kubernetes solutions, • Experience maintaining and troubleshooting web services, • Knowledge of CDNs and WAFs, • Understanding of IDPs and SSO integrations, • Recognized certification in cloud based environments (AWS / Azure / GCP), • A “can do” approach to problems and challenges. EDB is committed to supporting our employees' overall well being by offering a range of benefits and resources to promote a healthy work-life balance and wellness. We provide access to CuraLinc to aid employees in health and wellness tips and practices, as well as Wellness Fridays extending to December 2026! Check out our career site for more information on perks and benefits and reach out to our Talent Acquisition team for region specific benefits. We know it takes a unique mix of people and skills to help us in our mission to supercharge Postgres, and we understand that not everyone will check every box. We’d love to hear from you and we want you to apply! EDB is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. EDB was built on a commitment to trust and respect each other and to embrace an array of people and ideas. These values remain at the center of our culture and are key to our company’s integrity. EDB does not seek or accept unsolicited resumes or CVs from recruitment agencies. EDB and its affiliates are not responsible for, and will not pay, any fees, commissions, or any other similar payment related to unsolicited resumes or CVs except as required in a written signed agreement between EDB and the recruitment agency or party requesting payment of a fee. #LI-Remote

A Little About Us EDB provides a data and AI platform that enables organizations to harness the full power of Postgres for transactional, analytical, and AI workloads across any cloud, anywhere. EDB empowers enterprises to control risk, manage costs and scale efficiently for a data and AI led world. Serving more than 1,500 customers globally and as the leading contributor to the vibrant and fast-growing PostgreSQL community, EDB supports major government organizations, financial services, media and information technology companies. EDB’s data-driven solutions enable customers to modernize legacy systems and break data silos while leveraging enterprise-grade open source technologies. EDB delivers the confidence of up to 99.999% high availability with mission critical capabilities built in such as security, compliance controls, and observability. For more information, visit ___ Candidate Note: This role is 100% remote for candidates based in EST or CST only We are looking for a confident IT Infrastructure Engineer who has demonstrated experience engineering and maintaining environments and resources in cloud environments, leveraging industry best practices and toolsets. The ideal candidate is a self-starter who combines their existing experience with a thirst to learn in order to engineer, deploy, and maintain quality solutions with a security-first mindset. What your impact will be: • Engineer solutions for cloud based systems, • Provision and manage resources using Infrastructure as Code (IaC) methodologies, • Provide in depth technical support for a global, multi-region environment Share your knowledge to elevate your teammates’ skill setsProvide support for tickets escalated through the Helpdesk, • Bring a security-first approach to everything, • Be an indispensable partner with the Information Security team What you will bring: • Engineering and operations experience with AWS, • Advanced experience with Linux system administration, • Ability to write and maintain complex Terraform and Ansible code, • Scripting experience (preferably Python and Shell), • Knowledge of CI/CD concepts, • Experience with git & GitHub, • Knowledge of cloud security best practises and applications in a business environment, • 5+ years of DevOps and Systems Administration experience, • Strong technical, communication, and interpersonal skills, • Ability to thrive under pressure, self-manage, and prioritize activities in order to deliver to tight deadlines., • Ability to integrate and participate with a team in a remote working environment, • Ability to deal with internal customers What will give you an edge: • Experience with Azure and/or Google Cloud, • Experience with AWS Organizations, • Experience with Docker and Kubernetes solutions, • Experience maintaining and troubleshooting web services, • Knowledge of CDNs and WAFs, • Understanding of IDPs and SSO integrations, • Recognized certification in cloud based environments (AWS / Azure / GCP), • A “can do” approach to problems and challenges EDB is committed to supporting our employees' overall well being by offering a range of benefits and resources to promote a healthy work-life balance and wellness. We provide access to CuraLinc to aid employees in health and wellness tips and practices, as well as Wellness Fridays extending to December 2026! Check out our career site for more information on perks and benefits and reach out to our Talent Acquisition team for region specific benefits. We know it takes a unique mix of people and skills to help us in our mission to supercharge Postgres, and we understand that not everyone will check every box. We’d love to hear from you and we want you to apply! EDB is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. EDB was built on a commitment to trust and respect each other and to embrace an array of people and ideas. These values remain at the center of our culture and are key to our company’s integrity. EDB does not seek or accept unsolicited resumes or CVs from recruitment agencies. EDB and its affiliates are not responsible for, and will not pay, any fees, commissions, or any other similar payment related to unsolicited resumes or CVs except as required in a written signed agreement between EDB and the recruitment agency or party requesting payment of a fee. #LI-Remote

POS-31593 Service Hub is an AI-powered customer service solution that can deliver delightful support with unified customer insights. Service Hub has everything customers need to scale support, drive retention, and increase customer value — all in one place. This is a fast growing product line leveraging AI in a thoughtful way to create the tools needed for Human/AI hybrid teams to drive the best outcomes for customers. We’re looking for a Principal Software Engineer to help shape the technical future of Service Hub focusing primarily on Front End. This is a very hands-on role. You’ll write code, dive into applications, review tough designs, improve performance of real time tools, debug messy systems, and directly drive the architecture behind some of the most critical surfaces in our key products: Customer Agent, Helpdesk, Customer Success, and Omnichannel Platform. • Front-end Architectural Leadership for the whole product line, setting standards and creating tools and libraries for effective front-end development., • Work with the platform Front-end as a Service (FaaS) group to ensure that problems are handled at the right level of abstraction to support developer productivity., • Set the standard for performance and reliability ensuring that we have the metrics and monitoring to discover issues and solve them in a way that benefits all product groups in the product line., • Hands-on, High-Leverage Contributor: You ship production code. You will lead the development of high-impact initiatives, moving from prototypes to production scale systems with ease.., • Technical Mentorship & Multiplier: You will elevate the entire engineering org. You’ll mentor senior engineers on best practices and techniques for creating responsive and delightful user interfaces., • Cross-Functional Influence: Partner with Product, UX and UXR to discover and act on the biggest opportunities for improving our applications., • Rapid AI Fluency: Willingness to learn and keep abreast of developments in AI both as a tool to speed up development and opportunities for creating better experiences for our customers., • User-First Mindset: You have a track record of building products that people love. You advocate for the end-user in design reviews and are willing to pivot technical strategies if it means a better outcome for the customer., • Proven Expertise in Frontend Systems: You have experience building very high usage, low-latency user interfaces with strict SLAs., • Technical Proficiency: Deep expertise in the major Frontend architectural styles, and experience with key frameworks and languages for Frontend development., • Systems Thinking: You think about problems from a systems perspective not just a single application or on Frontend. You must have the ability to partner with senior backend developers to come up with the best overall solution., • A Bias for Action: You prefer a working prototype over a 20-page design doc. You have a habit of turning ambiguity into clear plans and working software., • Product Intuition: You care about the "why" behind the "what." You understand the pain points of GTM professionals (especially service) and build technology that solves them. Pay & Benefits The cash compensation below includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are tailored to your skills, experience, qualifications, and other job-related reasons. ___ will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s ___. Benefits are also an important piece of your total compensation package. Explore the ___ HubSpot offers to help employees grow better. At HubSpot, fair compensation practices aren’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community. Annual Cash Compensation Range:$313,800—$502,080 USD We know the ___ and___ can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you. If you need accommodations or assistance due to a disability, please reach out to us ___. At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events, such as your Product Group Summit and other gatherings, to continue building on those connections. If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page ___. India Applicants: link to HubSpot India's equal opportunity policy ___. About HubSpot HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers. At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow. We’re building a company___. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too. Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world. Explore more: HubSpot may use AI to help screen or assess candidates, but all hiring decisions are always human. More information can be found ___. By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. Refer to HubSpot's ___ for details on data processing and your rights.

We believe conversations will become the #1 way to shop. At Gorgias, we’re building the platform that makes this real: a unified AI agent that sells, supports, and re-engages customers across the entire journey. Conversational Commerce is the future of ecommerce, and we’re leading that shift. Our mission is to turn every interaction between a brand and its customers into a relationship: personal, seamless, and intelligent. By combining deep product expertise with the latest in AI, we’re making shopping feel more natural, human, and connected than ever before. To win, we focus relentlessly on: * Quality: conversations that feel authentic and on-brand. * Experience: effortless shopping from chat to checkout. * Re-engagement: personal, 1-1 dialogue instead of noisy marketing. The opportunity is massive. As AI reshapes how people buy, Gorgias is building the foundation for the next decade of ecommerce, where every brand has its own intelligent agent and every customer feels understood. Join us to make Conversational Commerce real. We’ve built the #1 helpdesk for Shopify, powering over 16,000 merchants worldwide. Now, we’re building the future of ecommerce: an AI agent that helps brands sell, support, and engage customers through conversations. Over 2,500 merchants already use our AI agent to automate support, improve service quality, and scale faster. Next, we’re expanding the AI agent to help shoppers find what they want, turning every chat into a shopping experience. This is the foundation of Conversational Commerce, where every customer interaction becomes personal, seamless, and revenue-driving. Historically, most of our customers were SMBs and mid-market merchants. But that’s changing fast: we’re now winning much larger merchants, including recent deals over $400K per year. See how brands like Timbuk2, Steve Madden, and MrBeast use Gorgias to power their growth ___. Try our AI agent on ___, and our Helpdesk back end ___. * TAM: $5B * Helpdesk: $140M * Support agent: $860M * Shopping assistant: $4B * ARR: $89M (+25% YoY) * Funding: $101.5M total * Latest round was Mar 2024: $29M Series C-2 (SaaStr, Alven, Amplify, Horsley Bridge, Shopify, Sapphire, CRV, Transpose) * Team: 365 people Successful ecommerce AI company seeks a fearless marketing leader to elevate our story and transform the industry. We've built an exceptional product. Now we want to tell its story with the same excellence. You'll deeply understand the product, how it works, how to set it up, and how it delivers value. This will put you in a unique position to educate merchants on why customers want to shop through conversations, and how they can make it happen with Gorgias. Our customers and team span the globe, so you'll need to be collaborative, curious, and empathetic. If you're ready to lead this transformation, this is your chance to own a defining success and make a career-defining impact. Own the narrative and positioning of Gorgias’ Conversational Commerce platform. Translate product innovation into market impact. Your mission: make Gorgias synonymous with AI-driven customer and sales conversations by defining the category, crafting the story, and driving adoption across all segments. * Product marketing * Define clear, differentiated positioning and messaging across the Gorgias product portfolio. * Educate merchants on why they should invest on Conversational Commerce now, and how to do it * Partner with Product and Sales to launch new products and capabilities. * Build our content engine to power enablement, storytelling, and thought leadership. * GTM acceleration * Distribute our product narrative through the 100+ events we organize each year, including our ___ in LA. * Partner with Demand Gen and Sales to develop targeted plays for each segment. * Drive adoption and expansion in mid-market and enterprise. * Define metrics and frameworks to track awareness, consideration, and adoption across the funnel. The role reports to Co-founder & CEO, ___. Our Marketing Team: 17 people, 4 direct reports * ___ (Director, Demand Generation) * ___ (Manager, Product Marketing) * ___ (Sr. Manager, Marketing Ops) Our Executive Team: * Co-founder & CEO, ___ * Chief Financial Officer, ___ * SVP Engineering, ___ * VP Product, ___ * VP Design, ___ * VP Sales, ___ * VP People, ___ * VP Marketing, hiring! * You’re passionate about Conversational Commerce & you envision a world where you can shop by talking to brands online, instead of just always browsing. * You care deeply about product: in another life you could have been a Product Manager. * You’re both strategic and hands-on. That’s core to how we operate. * You’re an enthusiastic AI adopter. We believe AI is reshaping both commerce and the marketing profession. * You’re open to semi-frequent in-person travel to NYC. Gorgias marketing has historically been demand-gen led, fuelling strong SMB growth. As we evolve toward Conversational Commerce, our biggest opportunity is to educate merchants on how AI can transform the way their customers shop, from transactional to conversational experiences. We're now looking for a marketing leader who can turn this vision into clear positioning, compelling narratives, and effective enablement for our fast-growing mid-market and enterprise segments. We've learned a lot from past marketing leadership experiences, and each contributed to our growth. Today, we have a sharper understanding of what long-term success requires. We're open to candidates who come from either a product marketing background or from a demand generation / growth background — what matters most is a deep understanding of the product they market, strong execution instincts, and the ability to bridge vision and execution across the full funnel. AI at Gorgias At Gorgias, AI is a natural extension of how we work and build. Our teams use it every day to research, write, analyze, code, and craft better customer experiences. Everyone has access to premium AI tools (ChatGPT, Claude, Granola & others) and an annual L&D budget to explore new ones. The real magic happens when we share what we learn. Our #powerup Slack channel is a digital petri dish of new tools and workflows, and each team has AI champions who showcase fresh ideas during weekly company-wide standups, now practically AI demo sessions. We see AI not as a replacement for creativity or empathy, but as a multiplier, helping us move faster, think deeper, and serve customers better. AI use in Recruiting at Gorgias By submitting your application, you agree that Gorgias may collect and process your personal data for recruiting, workforce planning, and related purposes. For more information about how we process your data and your rights, please refer to our ___. Diversity & Inclusion at Gorgias We’re committed to creating an inclusive environment where everyone can thrive. We welcome applicants from all backgrounds, experiences, and perspectives because diverse teams drive innovation and better decision-making. If you need accommodations during the application or interview process, please contact us at ___.

Job Description Position Overview: The Technology Project Coordinator (TPC) is a technical representative, charged with assisting the Technology Project Management Team in addressing the needs of bond funded technology projects. This position will serve as a supporting resource for Technology Project Managers in managing and maintain project documentation, scheduling meetings, and serving in an overall coordination capacity to successfully complete bond funded projects. The TPC will support the Technology Project Management team by responding to technology project requirements and providing the necessary support to successfully deliver projects on time and on budget. The TPC will need to align technology projects with construction and engineer efforts to ensure a complete and functional system is in place for the client. Additionally, there will be opportunities for the TPC to lead technology projects from planning through completion. The TPC will manage and coordinate the implementation of complex technology projects, identify and coordinate with project team to resolve technical issues, develop project presentations, including but not limited to the following project types: Networking and Communications Physical Security Audio Visual Classroom Technologies VoIP and Telephony Software Upgrades Helpdesk and Workorder Systems Wireless Deployment Highspeed and Broadband Networks Tasks include but not limited to: Project Documentation: • Project Initiation Forms, • Project Schedules, • Risk Identification and Mitigation, • Utilize Bluebeam and/or Revit to review drawings/specifications and perform takeoffs Meeting Coordination: • Schedule and coordinate meetings, • Create agendas and take meeting notes, • Coordinate with stakeholders to finalize meeting minutes Project Execution: • Coordinate with stakeholders to complete project tasks, • Provide timely status reports, • Organize project folders and documentation, • Create reports and presentations as needed, • Perform onsite project observation reports, • Coordinate with vendors and oversee installation Position Description: • Successfully support in the coordination of 5 to 10 projects simultaneously, ranging in value and complexity., • Documents and reports all project data accurately and in a timely manner, • Successfully support in the delivery of technology projects on schedule and within budget, • Report and collaborate with Program Management Office and Technology Project Management Department on project matters, • Assist with the development of detailed technical scopes of work to support technology projects, • Review and coordinate the approval of technology project submittals., • Coordinate with Asset Management to support asset tagging of technology equipment, • Coordinate with Accounting to process invoicing, • Track all project status and provide management reports as needed, • Update risks logs and identify risk mitigation plans Other Details Minimum Required Qualifications: • 3 year of experience in management of multiple projects; experience within a capital improvement programs and familiarity with relevant codes and standards • Demonstrated experience working in construction environments, • Experience coordinating on multiple IT projects with differing complexities and size, • Experience with website management and dashboard tools, • Demonstrated experience installing low voltage cabling including broadband and internet services, • Experience with software such as Bluebeam and/or Visio Preferred Qualifications: • Experience in Community College Facilities, • Experience coordinating with contractors and subcontractors, • Experience integrating technology within construction and engineering projects., • IT or project management certifications Job Posted by ApplicantPro

Job Description JOB DESCRIPTION TITLE: Information Technology Manager (Multi-property) DEPARTMENT: IT Department STATUS: Exempt, Full Time, Regular ($80,000 Annually) SUPERVISED BY: Director of Information Technology SUPERVISES: None The Information Technology Manager is responsible for managing several functional technology hardware and software to provide operational support and leadership to facilitate compliance with security protocols, protect data, and ensure computer systems are optimized to meet the unique needs of the company. The IT Manager will be expected to be available on a 24-hour basis and will adhere to any project demands at any given time of the day, either on or off property. The IT Manager will need to possess the fundamentals of troubleshooting computers, applications and assisting guests as well as departmental staff. Must be open-minded and can think outside the box. ESSENTIAL DUTIES: • Ensure best practices and standard operating procedures are maintained, particularly with software licensing, systems security and comply with all IT-related audit aspects., • Ensure that the company IT systems are fully utilized in favor of providing the best service to our guests and that the most updated software and hardware, within standards, are implemented., • Ensure maintaining a full hardware register/inventory updated files., • Respond to client inquiries, meet and greet clients, schedule and conduct property tours to promote and sell facilities and services., • Will provide hands-on training regarding HOTSOS, Rex, and Oasis Systems., • Checks mainframe computer system malfunctions with the operators/users and uses more extensive knowledge of computer operations in diagnosing and restarting systems as needed., • Collaborate with guests and assist with any technical challenges for the duration of the guest(s) stay. This includes multi-user guests in meeting spaces, • Ensure prompt and professional responses to helpdesk tickets, • Assist in day-to-day troubleshooting with all departments and maintenance of company systems, i.e., Opera, Hotsos, Micros, Outlook, and Printing, • Work closely with IT and Engineering staff on system maintenance and development/training., • Terminating, crimping, toning, and wiring analog and cat /jacks, • Ample knowledge of Microsoft products, including Windows and Office, • Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or government regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public., • Must be alert and quick reasoning. Ability to interpret instructions and guidelines set by the company’s policy and procedures., • Assist with the coordination of vendors and client and in-house departments regarding technology-related materials to set up and configure, • Regular and on-time attendance, • Punctual dress and radio earpieces at all times, • Adhere in accordance with the company Standard Operating Procedures (SOPs), • Speaks to staff, community, and business groups on the effective use of technology for the purpose of actively working to build a healthy partnership with vendors, staff, departments and properties., • Prepares information, how-to guides and support materials as needed by the Director of Technical Operations personnel., • Coordinates and performs technical work and provides technical assistance to the staff, guests, and vendors for the purpose of architecting, delivering and maintaining a reliable and stable technology infrastructure for all properties., • Can work independently at assigned tasks and projects, and provide proper follow-up, including making sure everything is in working order before leaving the job site, • Demonstrate leadership skills; effective guest service experiences; technical ability to learn and grasp and operate applications, upgrades, and a variety of software programs ESSENTIAL JOB QUALIFICATIONS & COMPETENCIES: Proven success in the following job competencies: • Honesty; has honest, direct, and factual communication and actions with internal and external customers., • Collaboration; proactive in building supporting, nurturing, and service-oriented relationships with employees; works collaboratively to resolve problems and enhance productivity; Remains open to others' ideas and tries new things., • Integrity & Loyalty; conducts self with a high level of ethics and makes decisions with honest intentions that are in the best interest of the company and employees. Keeps commitments; inspires the trust of others; Works with a high level of integrity and ethically; Upholds organizational values., • Humble; conducts self and treats all employees with respect, without arrogance, degradation, or coercion; treats all employees equally regardless of position/status., • Innovation; constantly searches for best practices in technology, services, and procedures. Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas., • Analytical: Highly detail-oriented, proficient with managing, editing, and analyzing large volumes of complex numerical data., • Flexible; consider others' point of view to find the best solution for customer and company; proven ability to be flexible and adapt to change; adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays., • Problem Solving: Uses a professional, neutral/unbiased, and highly diplomatic inter-personal approach., • Interpersonal: Customer-focused and effective relationship-building skills; ability to effectively interact with all employee levels; frontline, Managers, Directors, Executives., • Diversity: Strong commitment to diversity and equality in a company culture., • Communication: Strong communication (verbal and written) and presentation skills., • Multi-Tasking: Ability to operate under pressure in a fast-paced environment; able to deliver effective results, meet tight deadlines and targets. EXPERIENCE: • At least 4 years of IT experience in a hotel is preferred, • Supervisory experience is also required to finish assigned projects and tasks., • Must be proficient in Microsoft Word, Excel, PowerPoint, and Outlook, • Office 365 integration and administration, • Experience in Opera, MICROS systems environment awareness, Oracle systems awareness, and understanding hotel applications is an asset., • Mitel System, Oasis, Saflok, Inncom, Vincard, and other guest services and hotel applications preferred EDUCATION: • Bachelor’s degree in business, management, or hospitality or IT field or equivalent of 4 years relevant work experience required. WORKING CONDITIONS & PHYSICAL WORK DEMANDS: • Able to sit and work at a computer keyboard for extended periods of time., • Able to stoop, kneel, bend at the waist, and reach on a daily basis., • Regular and on-time attendance is critical., • Hours occasionally exceed 40 hours per week., • Ability to stand during shifts, • Use hands to lift objects and tools while operating mechanical parts., • The employee must lift and/or move up to 10 pounds and occasionally up to 50 pounds., • The employee will occasionally be exposed to extreme cold and extreme heat in various circumstances. Employee must be able to adjust to these conditions. PROFESSIONAL DEVELOPMENT: 1. Meet regularly with the Director of IT to share ideas, experiences, and resources., 2. Consult with the Director of IT regarding supervisory and management skill development., 3. Keep abreast of computing technology., 4. Remain Focused and Patient in development., 5. Take Constructive Criticism in and use it for development. OTHER: • Other duties as assigned. Note: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required and is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job. COMPANY BENEFITS: • Medical, Dental and Vision Insurance to all eligible employees, • Company-paid life insurance of $25,000 to all eligible employees, • Matching 401K Retirement Savings Plan (up to 5% of the employee's contribution), • Seven paid holidays, • Sick pay when eligible, • Company-paid parking, • Employee Assistance Program (EAP), • Employee Recognition Programs, • Employee Referral Incentive Program, • Transportation allowance, • Dry cleaning services (up to 10 pieces of work clothes per week)

Job Description We are seeking a proactive Network Administrator I to join our IT team. In this role, you will provide critical desktop support, assist with network infrastructure management, and develop user tutorials. Working directly with the IT Director, you will help prioritize technical tasks and ensure our staff has the hardware and software tools necessary to succeed. Major Tasks & Responsibilities * Systems Support: Assist with the management of Windows Servers, Exchange, SQL Server, and LAN/WAN/VPN connections. * Technical Helpdesk: Act as the first point of contact for employees; troubleshoot hardware, software, and system issues via phone and helpdesk tickets. * Hardware Deployment: Install and configure workstations, printers, and peripherals. This includes physical transport and setup of equipment across various sites. * Security & Maintenance: Implement network protocols, evaluate software patches, and perform system backups to ensure data integrity and stability. * Documentation & Training: Create and maintain tutorials, help documents, and intranet content. This includes translating complex business applications into easy-to-understand user guides. * Administrative Support: Provide day-to-day clerical assistance to the IT Director, including data entry, filing, and maintaining organized inventory/storage areas. Qualifications * Education: Associate degree, vocational certificate, or equivalent supervised experience in a related field. * Experience: At least 2 years of experience in a job-related field or 1 year of higher education with relevant experience. * Technical Skills: Proficiency in Microsoft Office 365, Windows 10/11, Windows Servers, Firewalls, and LAN/WAN networking. * Clerical Proficiency: Strong organizational skills with experience in data entry, filing, and professional phone etiquette. * Communication: Ability to explain technical terms to non-technical users and remain calm in a fast-paced environment. * Mobility: Must possess a valid California Driver’s License and personal vehicle liability insurance for travel between sites. * Preferred: Knowledge of substance abuse programs/healthcare environments is a plus. Physical Requirements * Ability to sit at a desk and use standard office equipment for extended periods. * Manual Dexterity: Ability to perform hardware repairs and installations. * Lifting: Routinely lift and move items up to 25 lbs, and occasionally up to 70 lbs (with assistance/equipment). * Ability to move about various facilities to install workstations and peripherals. Company DescriptionBehavioral Health Services oversees behavioral health systems, ensuring compliance with state/federal regulations (Medi-Cal, DHCS) for mental health and substance use disorder programs. TBehavioral Health Services oversees behavioral health systems, ensuring compliance with state/federal regulations (Medi-Cal, DHCS) for mental health and substance use disorder programs. T

Job Description Position: Network Engineer I (IT Infrastructure) Location: Rancho Dominguez, CA (Hybrid) Reports To: Sr. Systems Engineer Role Overview: The Network Engineer I is responsible for supporting the design, deployment, and maintenance of the organization’s network infrastructure. This role will work with and assist senior engineers in managing and troubleshooting network hardware, software, and connectivity, while ensuring network performance and security standards are maintained. Key Responsibilities: • Full network infrastructure ownership., • Ability to work independently., • Monitor and maintain LAN/WAN, SD-WAN, WLAN, and VPN infrastructure., • Respond to network outages and performance issues., • Support network hardware such as switches, routers, firewalls, and wireless access points., • Configure and deploy network equipment., • Participate in network documentation, inventory tracking, and change management processes., • Participate in the design and implementation of network architecture., • Assist in maintaining and troubleshooting DNS, DHCP, IP address management, VLANs and Firewall policies., • Work with helpdesk team to resolve access and connectivity issues., • Provide additional support to IT Helpdesk as needed., • Work with cybersecurity team in response to potential cybersecurity threats., • Follow best practices for network security and assist in implementing security controls., • Apply and maintain DISA STIG (Security Technical Implementation Guide) baselines for applicable network devices to ensure secure configurations and hardening., • Configure and maintain proper alerting for network equipment., • Participate in after-hours maintenance windows and 24/7 on-call rotation as needed via PagerDuty/Email alerts. Preferred Skills & Qualifications: • Associate’s or Bachelor’s degree in Information Technology, Networking, or related field preferred., • 0–2 years of hands-on experience in network support or administration., • Understanding of networking fundamentals: OSI model, TCP/IP, subnets, VLANs, routing/switching., • Familiarity with network troubleshooting & monitoring tools (Wireshark, NetFlow, Zabbix, ping, traceroute etc.)., • Exposure to enterprise networking hardware (Fortinet, Cisco, HP, Aruba, Ubiquiti, Meraki, etc.) is a plus., • Advanced knowledge of firewalls, VPNs, and network access control., • Certifications such as CompTIA Network+, Fortinet FCA/FCP or Cisco CCNA are a plus and encouraged. Company DescriptionIf you thrive in a fast-paced setting, enjoy working with a passionate team, and love creating memorable dining experiences, this is the perfect opportunity for you!If you thrive in a fast-paced setting, enjoy working with a passionate team, and love creating memorable dining experiences, this is the perfect opportunity for you!

Job Description Saunders Entertainment LLC. is looking for a full-time System Administrator to join our team in Van Nuys, California! Are you a proactive driven individual looking to elevate your career with a role that fosters both professional and personal growth? We have an exciting opportunity for you! We are currently seeking a motivated team member who will play a crucial role in our I.T. department. What We Offer: • Company Sponsored Health Plan, • Retirement Savings Plan, • Life and Accidental Death and Dismemberment Insurance, • Paid Time Off / Vacation, • The advantages of an environment that supports your development and recognizes your achievements! Salary Range: $71-80k / annually Who We Are: Saunders Entertainment LLC is a family owned and operated company with a rich history of powering iconic live broadcasts since 1952, including every Academy Awards ceremony since its inception. Providing reliable portable power for live broadcasts, live events and television productions for ~73 years, we’ve been on the forefront of many changes in the broadcast industry. With a reputation for excellence, Saunders Entertainment LLC leads the industry with cutting-edge technology, including two Engineering Emmy® awards for our innovative power systems. Key Duties: • Hardware and Software Setup:, • Lead the setup and configuration of hardware, operating systems, and software applications., • Oversee the deployment of servers, workstations, and network devices for both on-site buildings and mobile units., • Network Administration:, • Manage and maintain the organization's network infrastructure, including routers, switches, firewalls, and wireless access points., • Troubleshoot complex network issues, optimize performance, and ensure secure connectivity across all systems., • Server Management:, • Take ownership of server administration tasks, including user account management, security protocols, and system updates., • Monitor server performance, ensure system availability, and manage routine and disaster recovery backups., • Advanced Technical Support:, • Provide expert-level technical support to end-users, diagnosing and resolving complex hardware and software issues., • Act as the escalation point for critical helpdesk tickets, ensuring timely resolution., • Security Oversight:, • Implement and manage advanced security measures, including firewalls, antivirus solutions, endpoint protection, and access controls., • Proactively identify and mitigate vulnerabilities to safeguard the organization’s systems and data., • Documentation:, • Develop and maintain comprehensive documentation for system configurations, network diagrams, IT procedures, and incident response protocols., • Ensure all documentation is current and accessible for team use and audits., • Collaboration and Leadership:, • Collaborate with departments to assess IT needs, demonstrating and implementing effective solutions., • Conduct training sessions and mentor junior staff, fostering a culture of continuous learning and skill development., • Performance Monitoring and Alerts:, • Oversee system and network performance monitoring, responding promptly to alerts and notifications., • Proactively identify and address potential performance bottlenecks and security concerns., • Research and Innovation:, • Stay abreast of emerging technologies and industry trends., • Evaluate and recommend new tools and practices to improve IT infrastructure and operations., • Compliance and Best Practices:, • Ensure IT systems and processes adhere to industry standards and regulatory requirements, including data privacy, cybersecurity, and audit compliance., • Enforce best practices for IT operations, security, and resource management. Requirements/Qualifications: • Network Design and Administration:, • Expertise in planning, implementing, and optimizing network architectures, including subnetting, VLANs, and routing protocols., • Cloud Infrastructure (Azure):, • Extensive experience with Microsoft Azure, including deploying and managing resources such as Azure Virtual Machines (VMs), Azure Active Directory (AAD), and Office 365., • Proficient in virtual networking, storage management, and securing cloud environments., • Identity and Access Management:, • In-depth knowledge of Azure Active Directory and Office 365, including user identity management, authentication, and authorization., • Experience integrating and managing cloud-based identity solutions for enterprise environments., • System Architecture and Solutions:, • Skilled in implementing and maintaining cloud-based services, virtualization technologies, and IT infrastructure solutions aligned with organizational goals., • Security Expertise:, • Demonstrated ability to implement robust security protocols, including data encryption, securing network communications, and adhering to industry best practices for compliance and risk management., • Documentation and Process Management:, • Proficient in creating comprehensive technical documentation, such as network designs, system configurations, and operational procedures., • Problem-Solving and Technical Troubleshooting:, • Strong analytical skills to diagnose and resolve complex technical issues, optimize performance, and recommend effective solutions., • Communication and Collaboration:, • Excellent communication skills to translate technical concepts for both technical and non-technical audiences., • Collaborative mindset with the ability to work effectively across departments and teams., • Software and Application Development:, • Familiarity with software and web development, including experience in programming languages, frameworks, and tools., • Capability to design, develop, and maintain software applications and web-based solutions tailored to business needs., • Continuous Learning:, • Commitment to staying updated with emerging technologies and industry advancements., • Enthusiasm for learning and adopting new tools and methodologies to enhance IT operations. Work Environment and Physical Demands: • The noise level in the work environment is typical of an office and is usually low to moderate but sometimes requires work in a warehouse/shop setting which can be moderate to loud., • Movements including but not limited to prolonged periods of sitting at a desk and working on a computer, occasional standing, walking, bending, and reaching are required., • Regularly required to use hands to handle or feel; talk; see; and/or hear. Specific vision abilities required by this job include close vision and color vision., • Ability to enter/exit trucks and perform light physical tasks as required., • Visual acuity to read documents, labels, and shipment information., • This job may require working evenings, weekends, and outdoors. It may also include travel out of state on occasion., • Ability to use proper lifting procedures and techniques., • Must be able to lift up to 25 pounds at all times. Saunders Entertainment LLC is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex/gender (including pregnancy, childbirth, breastfeeding and/or related medical conditions), sexual orientation, marital status, medical condition, military or veteran status, national origin, ancestry, disability, genetic information, or any other protected status under federal, state, or local laws. #hc234317

Job Description Position Purpose: The IT Systems Administrator is responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware, software and related infrastructure. In this role, you will participate in technical research and development to enable continued innovation within the infrastructure. You will ensure that system hardware, operating systems, software systems, and related procedures adhere to organizational values, enabling staff and our partners to be successful. Principal Responsibilities: • Administer and manage large physical and virtual Microsoft Windows environment, including file servers, print servers, web servers, Nextgen EHR, Office 365, and other servers., • Manage Active Directory objects including users, groups, and GPOs., • Deploy and updates Nextgen EHR servers, EDR, Care Sentry, Welligent, Casewatch. and apply latest patches., • Monitor and troubleshoot system issues., • Install and manage software for anti-virus, backup, monitoring, and other required Microsoft, Nextgen EHR, or third party applications., • Manage the helpdesk support service, which includes prioritizing, delegating, fulfilling the support requests, provide directions and getting outside assistance / resources., • Lead / supervise a team of Help Desk / EHR Technician personnel., • Develop, maintain, and follow systems policies, procedures, documentations, and diagrams., • Maintain, test, and execute plans for disaster recovery and business continuity., • Provides support for NextGen EHR/EPM/ICS and related systems., • Provide consultation and technical guidance to end users and IT Technician., • Represent the team during meetings, discussions, and projects., • Ensures that all system changes are documented and communicated to the appropriate users and stakeholders., • Collaborate in the development and implementation of strategic plans for enhancing and supporting the health system’s IT environment., • Manage project deliverables and system performance to meet service level agreements., • Collaborate effectively with IT team members, management, and the user community., • Communicate updates on the status of incidents, changes, requests and deliverables., • Provide day-to-day oversight of the environment, with a focus on continuous service improvement; respond to monitoring alerts and identify areas which could be improved., • Requires travel from site to site and light lifting., • Adhere to all organizational safety policies, procedures, and regulatory requirements to ensure a safe environment for patients, staff, and visitors., • Participate in required safety and compliance trainings and apply learned practices in daily work activities., • Identify, report, and help mitigate unsafe conditions, incidents, or hazards in the workplace., • Use equipment, tools, and supplies safely and responsibly in accordance with organizational and regulatory standards., • Maintain awareness of infection control, occupational health, and emergency preparedness procedures appropriate to the role., • Participate in JWCH’s customer service training called AIDET on an annual basis., • Demonstrate an understanding of AIDET (Acknowledge, Introduce, Duration, Explanation, and Thank You) to apply in patient encounters or team discussions., • Utilize the AIDET communication framework to communicate with patients and team members in a manner that reduces patient anxiety, increases patient compliance, and improves clinical outcomes., • Performs other duties as assigned. Requirements: • Associate Degree in related field or equivalent experience as an IT Systems Administrator., • 3+ years experience in Windows server system administration., • Advanced knowledge of Windows Server 2012 /2016 , Windows 7, 8, and 10., • Microsoft certifications (MCSA, MCITP, MCSE) are a strong plus., • Excellent understanding of storage, network, and hardware technologies, • Excellent attention to detail and proven strong analytical/trouble shooting skills., • Excellent communication skills both written and oral, interpersonal, organizational skills, and problem solving ability to work with non-technical end users., • Good problem solving skills in resolving issues with complex systems., • Experience within a healthcare environment is preferred., • Knowledge of Office 365 / Microsoft Office Suite (Word, Power Point, Vision, Access, etc) is desired. Wesley Health Centers JWCH Institute is an Equal Opportunity Employer

Job Description At Relativity Space, we're building rockets to serve today's needs and tomorrow's breakthroughs. Our Terran R vehicle will deliver customer payloads to orbit, meeting the growing demand for launch capacity. But that's just the start. Achieving commercial success with Terran R will unlock new opportunities to advance science, exploration, and innovation, pioneering progress that reaches beyond the known. Joining Relativity means becoming part of something where autonomy, ownership, and impact exist at every level. Here, you're not just executing tasks; you're solving problems that haven't been solved before, helping develop a rocket, a factory, and a business from the ground up. Whether you're in propulsion, manufacturing, software, avionics, or a corporate function, you'll collaborate across teams, shape decisions, and see your work come to life in record time. Relativity is a place where creativity and technical rigor go hand in hand, and your voice will help define the stories we're writing together. Now is a unique moment in time where it's early enough to leave your mark on the product, the process, and the culture, but far enough along that Terran R is tangible and picking up momentum. The most meaningful work of your career is waiting. Join us. About the Team: The Additive Technology team operates at the frontier of research and development, where creativity meets capability. This is an R&D-driven environment where problems are open-ended and solutions are yours to define. You'll work alongside welders, robotics engineers, data scientists, and systems engineers at the intersection of hardware and software, creating an end-to-end additive manufacturing platform that serves a wide variety of applications. From exploring new materials to unlocking faster print speeds, to designing complex, organic geometries that can't be built any other way, it's high-impact work that sets the foundation for the future of additive manufacturing. About the Role: We're seeking a Staff Network Engineer to architect, implement, and maintain the networking infrastructure that powers our large-scale metal additive manufacturing platform. This is a hands-on, systems-level role embedded in a multidisciplinary R&D team that includes robotics, machine learning, data, and software engineers. You'll be responsible for designing and deploying local networks that connect robotic systems, sensors, edge compute devices, and operator interfaces throughout our manufacturing facility. This includes supporting wired and wireless systems, tuning network performance for time-sensitive workloads, and ensuring alignment with our enterprise IT security posture. This is not a traditional IT helpdesk or maintenance role—your focus will be on building systems, collaborating with domain experts, and solving unique real-world networking problems in a production environment. • Design, implement, and maintain high-performance local networks across multiple robotic cells and compute systems, • Collaborate with robotics and infrastructure teams to support deterministic or low-latency communication where needed, • Configure and manage switches, routers, and wireless access points in both experimental and production environments, • Interface with our enterprise IT security team to ensure compliance while enabling local R&D flexibility, • Support network-level debugging, monitoring, and diagnostics, • Own documentation and standardization for networking infrastructure in the facility, • 5+ years of experience designing, deploying, and operating network infrastructure in industrial, R&D, manufacturing, or high-performance computing (HPC) environments, • Strong experience with wired and wireless networking technologies, including switch and router configuration, troubleshooting, and lifecycle management, • Hands-on experience with Linux-based systems and CLI-driven network configuration and diagnostics, • Proven ability to work on-site in technical environments, collaborating closely with hardware, software, and systems engineers, • Familiarity with time synchronization technologies, such as IEEE 1588 Precision Time Protocol (PTP-2008 / PTPv2 and/or IEEE 1588-2019 / PTPv2.1), • Experience supporting real-time systems, robotics platforms, or deterministic/low-latency networks, • Exposure to ROS, DDS, MQTT, or similar real-time or publish/subscribe messaging frameworks, • Experience with network automation and configuration management tools (e.g., scripting, infrastructure-as-code, or orchestration frameworks), • Experience designing or supporting high-bandwidth, low-latency video or sensor data platforms Compensation is only one part of our total rewards package. Relativity Space offers competitive salary and equity, a generous PTO and sick leave policy, parental leave, an annual learning and development stipend, and more! To see some of the benefits & perks we offer, please visit here. Hiring Range:$157,000—$215,500 USD We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you need a reasonable accommodation, please contact us at .

Job DescriptionAbout Radiant Radiant is an El Segundo, CA-based startup building the world’s first mass-produced, portable nuclear microreactors. The company’s first reactor, Kaleidos, is a 1-megawatt, fail-safe microreactor that can be transported anywhere power is needed and run for up to 5 years without refueling. Portable nuclear power with rapid-deploy capability can replace similar-sized diesel generators and provide critical asset support for hospitals, data centers, remote sites, and military bases. Radiant’s unique, practical approach to nuclear development leverages modern software engineering to rapidly deliver safe, factory-built microreactors that use existing, well-qualified materials. Founded in 2020, Radiant is on track to test its first reactor at the Idaho National Laboratory this summer, with initial customer deliveries beginning in 2028. About the role Radiant is seeking an experienced IT Operations Manager to lead our service delivery function as we scale from a high-growth startup to a multi-site enterprise nuclear operator. The candidate will be directly responsible for the team, systems, and processes that ensure every employee across our California, Idaho, and Tennessee sites has what they need to operate securely and effectively from Day 1. The ideal candidate is equally comfortable managing a support team, owning a $1M+ asset inventory, and driving IT infrastructure projects for new facility buildouts. This role requires close collaboration with IT architecture, security, and HR teams across a fast-moving, compliance-sensitive environment. Responsibilities and Duties: * Manage and mentor the IT Support team, including Helpdesk Associates and Leads, and set clear KPIs for ticket resolution, service quality, and user satisfaction. * Own the service desk platform (e.g., Freshservice, Jira Service Management) and design workflows that automate routine requests and surface team performance data. * Build and maintain an internal and user-facing Knowledge Base that converts tribal knowledge into repeatable, documented processes. * Own the end-to-end Joiner-Mover-Leaver process with a goal of 100% "Ready Day 1" status for all new hires across all sites. * Manage $1M+ in hardware assets with a rigorous tracking system for laptops, mobile devices (MDM), and peripherals across CA, ID, and TN. * Oversee licensing and procurement across our core SaaS stack, including Microsoft Gov, Zoom Gov, and Slack Gov. * Serve as IT project coordinator for upcoming office relocations and the Tennessee Site-K factory buildout. * Standardize and manage Zoom Government conference room environments for reliable, one-tap operation across all high-stakes meetings. * Manage vendor relationships and lead procurement for IT hardware and operational software. Required Qualifications and Skills: * 5+ years of experience in IT * 2+ years in a formal management or team lead role within Support Operations or a Service Desk environment * Proven experience scaling an IT organization from ~100 to 300+ employees in a fast-paced environment. * Demonstrated success managing physical IT projects such as office moves, network cabling oversight, or large-scale hardware refreshes * Strong working knowledge of Identity Providers, including Okta or Entra ID * Experience with MDM solutions such as Kandji, Jamf, or Intune * Strong bias toward automation — consistently looks for opportunities to eliminate manual work using tools like Tines or native workflow engines. Desired Qualifications and Skills: * Experience working within compliant environments such as CMMC, NIST 800-171, or SOC 2 * Familiarity with government-tier SaaS platforms (Microsoft Gov, Zoom Gov, Slack Gov) * Experience supporting IT operations across multiple geographic sites * Experience with procurement and vendor management for hardware and software Additional Requirements: * Must be willing to work extended hours and weekends as necessary to accomplish our mission * Must work 100% onsite at El Segundo HQ Benefits and Perks * Stock: Substantial incentive stock plan for all full-time employees. * Medical: 100% up to base silver level plan for employee + 50% dependents, offers up to Platinum plans. * One Medical: Sponsored memberships for employees and their dependents. * Vision: 100% top tier plan coverage + 50% for dependents. * Dental: 100% top tier plan coverage, orthodontia extra, 50% for dependents. * Voluntary life, accident, hospital, critical illness, commuter and FSA/HSA are offered as employee contributed benefits. * 8-weeks of paid parental leave for all parents. Additional paid pregnancy leave for CA employees. * Daily catered lunch. Free snacks and drinks. * Flexible PTO policy. Remote workday allocation. * Company and team-bonding events, happy hours and in-person camaraderie. * Beautiful El Segundo headquarters close to the Pacific Ocean. Total Compensation and Benefits Radiant compensates people for impact and invests in those who continue to raise the bar. Radiant’s new hire compensation package includes base salary, substantial equity grants, and comprehensive health benefits. Total compensation and level are determined through a rigorous evaluation of interview performance, experience, education, and qualifications, and are designed to support continued growth as scope, responsibility, and impact expand at Radiant. The best of today’s advanced reactor builders don’t wait for job postings. They join the winning team. If that’s you, contact us directly for immediate opportunities: . We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Unfortunately, we are unable to provide visa sponsorship at this time. This position involves access to technology that is subject to U.S. export controls. Any job offer made will be contingent upon the applicant’s capacity to serve in compliance with U.S. export controls. Compensation Range: $123,000 - $173,250

Job Description The Helpdesk Analyst I provides Tier I technical support for United Pacific’s retail store environments, field operations, and corporate users. This role supports modern endpoint, cloud, and retail technology platforms, including Microsoft 365, Windows-based systems, point-of-sale (POS) systems, and network connectivity across multiple locations. Responsibilities include troubleshooting user issues, supporting store back-office systems, assisting with cloud-based services (Microsoft 365 / Azure), and ensuring reliable store operations, including POS, payment systems, and network uptime. This role actively monitors and manages tickets in the IT Service Management (ITSM) system, provides high-quality customer service, identifies recurring issues, and escalates complex incidents to Tier II/III teams. The Helpdesk Analyst I contributes to process improvements, documentation, and proactive support initiatives to improve system reliability and user experience. ESSENTIAL JOB FUNCTIONS: End-User & Store Support • Provide frontline technical support for store personnel and corporate users across multiple locations, • Troubleshoot Windows-based endpoints (POS, back office systems, laptops, desktops), • Assist users with Microsoft 365 applications (Outlook, Teams, OneDrive, SharePoint), • Support retail Point of Sale (POS) systems, including transaction flow and store polling, • Troubleshoot issues related to:, • Payment processing (credit/debit, fuel transactions), • Data transmission to corporate systems (PDI, ERP, back-office systems), • Troubleshoot store-level network issues including:, • WAN connectivity (primary/backup ISP, LTE/5G failover), • LAN/VLAN connectivity (basic understanding), • Assist with troubleshooting VPN connectivity to corporate systems, • Support endpoint provisioning and imaging (POS, BOH, laptops), • Assist with device management using tools such as:, • Microsoft Intune / Endpoint Manager (basic tasks), • Remote support tools (e.g., ScreenConnect, RMM platforms), • Monitor and respond to incidents and service requests in ITSM/ticketing system, • Document clear and detailed troubleshooting steps and resolutions, • Prioritize tickets based on business impact and SLA requirements, • Coordinate with third-party vendors and service providers for:, • POS support, • Network outages, • Hardware dispatch and repair, • Verify store data transmission and system health, • Generate reports for store operations and IT leadership as needed, • Maintain and update knowledge base articles and SOPs, • Document support procedures and troubleshooting steps, • Demonstrate strong problem-solving and customer service skills, • Communicate effectively with technical and non-technical users, • Work independently and collaboratively within a distributed team, • Perform additional duties as assigned JOB QUALIFICATIONS: Technical Skills • Experience supporting:, • Windows 10 / Windows 11 endpoints, • Windows Server environments (basic understanding, hybrid preferred), • Working knowledge of:, • Microsoft 365 (Exchange Online, Teams, OneDrive), • Microsoft Entra ID (Azure AD) fundamentals (user management, password resets, MFA), • Basic understanding of:, • Networking (TCP/IP, DNS, DHCP, VPN concepts), • Experience using:, • Remote support tools / RMM platforms, • Experience supporting retail environments preferred, • Familiarity with POS systems and store operations, • Strong customer service and communication skills, • Ability to prioritize and manage multiple tickets simultaneously, • Detail-oriented and well-organized, • Ability to work in a fast-paced, multi-site environment, • Experience with:, • PDI or similar ERP systems, • Endpoint management (Intune / MDM), • CompTIA A+ / Network+, • ITIL Foundation, • Microsoft Certified: Azure Fundamentals (AZ-900), • Microsoft 365 Fundamentals (MS-900)Company DescriptionRocket is a part of United Pacific, an independent multi-billion dollar gasoline and convenience store retailer. Today, through its retail convenience locations, Rocket's network includes over 600 company-operated stores and 56 fee-operated locations. Rocket has established itself as one of the largest independent owners, operators of gas stations and convenience stores in the Western United States. The Company offers motor fuels products under the 76, Conoco, Phillips, Shell, Chevron and United Oil brands and convenience items through the Rocket brand. The company employs over 4,000 associates and operates its retail businesses in California, Oregon, Washington, Colorado, Missouri, Kansas, Wyoming, New Mexico, Nebraska and Illinois.Rocket is a part of United Pacific, an independent multi-billion dollar gasoline and convenience store retailer. Today, through its retail convenience locations, Rocket's network includes over 600 company-operated stores and 56 fee-operated locations. Rocket has established itself as one of the largest independent owners, operators of gas stations and convenience stores in the Western United States. The Company offers motor fuels products under the 76, Conoco, Phillips, Shell, Chevron and United Oil brands and convenience items through the Rocket brand. The company employs over 4,000 associates and operates its retail businesses in California, Oregon, Washington, Colorado, Missouri, Kansas, Wyoming, New Mexico, Nebraska and Illinois.

Job Description IT Helpdesk Support Specialist We are seeking a reliable and customer-focused IT Helpdesk Support Specialist to support daily technical operations and ensure a high level of service for end users. This role will assist with resolving technical issues, onboarding new users, and helping the team manage increased ticket volume during a high-demand period. Key Responsibilities • Maintain established service levels and ensure timely resolution of user support issues., • Provide Tier 1 and Tier 2 helpdesk support for hardware, software, and account-related requests., • Troubleshoot and resolve common technical issues in a professional and efficient manner., • Assist with user onboarding, including:, • Account provisioning, • System and application access setup, • Hardware preparation and deployment, • Support day-to-day IT operations and contribute to overall team responsiveness., • Document issues, resolutions, and support activities within the ticketing system., • Escalate complex issues when necessary to appropriate technical teams. Qualifications • Previous experience in IT helpdesk or technical support preferred., • Familiarity with Tier 1 and Tier 2 support processes., • Strong troubleshooting and communication skills., • Ability to manage multiple requests in a fast-paced environment., • Experience with user account management and onboarding processes., • Knowledge of common business hardware, software, and operating systems., • Ability to work collaboratively within a support team environment.

Job Description PLEASE (COPY AND PASTE) THE LINK BELOW ; About Community Corporation of Santa Monica - Community Corp is a mission-driven nonprofit dedicated to restoring, building, and managing affordable housing. Since 1982, we have developed and preserved over 2,000 homes throughout Santa Monica and the Westside. Our work goes beyond housing we strengthen neighborhoods, support thriving communities, and create lasting impact for thousands of residents. By expanding access to affordable housing, we help make our communities more inclusive, sustainable, and supportive for all. Position Overview - We are seeking a motivated and tech-savvy IT Assistant to support and maintain our organization’s technology infrastructure. This is an excellent opportunity for someone early in their IT career who is eager to learn, grow, and gain hands-on experience across a wide range of systems and technologies. In this role, you will assist with maintaining networks, servers and security programs and systems. The IT Assistant will also assist with the upgrade and installation of new hardware and software, perform troubleshooting to address any problems with computer systems, and assess viruses and potential threats to a company’s network. Compensation and Benefits - Hourly Rate: $25.55 – $34.06 We offer a competitive and comprehensive benefits package, including: • Medical insurance, • Dental and vision insurance, • 4 weeks of paid vacation, • 403(b) retirement plan, • 120 hours of sick time, • Paid holidays, • Mileage reimbursement, • 9/80 work schedule (every other Friday off!), • Sign-on incentive Essential Position Responsibilities - • Identify, research, and resolve technical issues and service requests, • Assist with Active Directory (AD) administration and troubleshooting, • Respond to Helpdesk tickets, phone calls, emails, and walk-up support requests; escalate as needed, • Track and document issues using the ticketing system to ensure timely resolution, • Support, monitor, test, and troubleshoot hardware and software systems, • Install, configure, and deploy company workstations and devices, • Provide end-user support for standard business applications, • Assist with data backup, verification, and recovery processes, • Support IT Administrator with daily operations and projects Skills - • Strong interest in building a career in Information Technology, • Good verbal and written communication skills, • Strong organizational and problem-solving abilities, • Self-motivated with a strong work ethic, • Ability to work both independently and as part of a team, • High attention to detail and accuracy, • Willingness to learn, receive mentorship, and grow professionally, • Solid knowledge of Windows 10 and Windows Server 2016, • Experience with Active Directory is a plus, • Ability to troubleshoot systems, applications, and hardware issues effectively Education and Experience - • Associate’s degree (minimum) or Bachelor’s degree (preferred) in Information Technology, Computer Science, Information Security, or related field, • At least 1 year of experience in an IT support or technician role Supervisory Responsibilities - • This position does not include supervisory responsibilities Physical Requirements - • Ability to sit and use office equipment and computers for the majority of the workday, • Ability to lift up to 40 pounds Work Environment - • The essential responsibilities of this position are performed in a busy office environment., • Requires focus and adaptability in an environment with frequent interruptions Travel Requirements - • Occasional car travel, primarily in Santa Monica to visit properties in the Community Corp. portfolio, • Valid California driver’s license, insurance, and acceptable driving record required Background Check and Driving Record will be Conducted Community Corp. is an Equal Opportunity Employer Company DescriptionCommunity Corp. is a Santa Monica-based non-profit organization that restores, builds, and manages affordable housing for working families of modest means. By enhancing and increasing affordable housing, we improve neighborhoods, create an environment where people can thrive, and change thousands of lives. Our work contributes to the distinct character of Santa Monica, making it a more inclusive, caring, and environmentally sustainable city. In short, we advance the values that Santa Monica residents share – and enrich our community. We are dedicated to providing exceptional housing opportunities. Our “Tenant Selection Criteria” guides selection and occupancy and are provided to help you understand our process. Our criteria follows required governmental regulations. These regulations may include guidelines from HUD, HCD, TCAC and City of Santa Monica. We work to meet our residents’ needs and exceed their expectations when it comes to leasing and maintaining their homes. If you are considering living in a Community Corp. residence, you can rest assured we’ll be there for you when you need us. Our entire team strives to conduct ourselves honestly, ethically, and in accordance with Fair Housing principles. We increase and improve Santa Monica’s affordable housing stock. Since our inception in 1982, the Housing Restoration and Production Department has managed the rehabilitation and construction of nearly 2,071 affordable homes. We oversee the acquisition of property, develop conceptual proposals, secure financing, and manage construction. In all of our properties, we strive to construct housing that is at the forefront of architectural innovation and environmental sustainability. We preserve historic buildings and construct new housing that is sensitive to the surrounding area’s scale and style, working to improve neighborhoods and strengthen communities.Community Corp. is a Santa Monica-based non-profit organization that restores, builds, and manages affordable housing for working families of modest means. By enhancing and increasing affordable housing, we improve neighborhoods, create an environment where people can thrive, and change thousands of lives. Our work contributes to the distinct character of Santa Monica, making it a more inclusive, caring, and environmentally sustainable city. In short, we advance the values that Santa Monica residents share – and enrich our community.\r\n\r\nWe are dedicated to providing exceptional housing opportunities. Our “Tenant Selection Criteria” guides selection and occupancy and are provided to help you understand our process. Our criteria follows required governmental regulations. These regulations may include guidelines from HUD, HCD, TCAC and City of Santa Monica.\r\n\r\nWe work to meet our residents’ needs and exceed their expectations when it comes to leasing and maintaining their homes. If you are considering living in a Community Corp. residence, you can rest assured we’ll be there for you when you need us. Our entire team strives to conduct ourselves honestly, ethically, and in accordance with Fair Housing principles.\r\n\r\nWe increase and improve Santa Monica’s affordable housing stock. Since our inception in 1982, the Housing Restoration and Production Department has managed the rehabilitation and construction of nearly 2,071 affordable homes. We oversee the acquisition of property, develop conceptual proposals, secure financing, and manage construction. In all of our properties, we strive to construct housing that is at the forefront of architectural innovation and environmental sustainability. We preserve historic buildings and construct new housing that is sensitive to the surrounding area’s scale and style, working to improve neighborhoods and strengthen communities.

Job DescriptionIT Support Specialist - Temporary Assignment IT Support Specialist - Temporary Assignment Position Overview We are seeking a reliable IT Support Specialist for a temporary assignment to provide frontline technical support and maintain a stable, productive technology environment. The role focuses on supporting end users across desktop and mobile platforms, with emphasis on MacOS device administration and familiarity with Blackbaud systems. This is a contract role ideal for someone who can quickly troubleshoot issues, communicate clearly with non-technical staff, and contribute to short-term IT projects and deployments. Key Responsibilities • Provide first-line technical support for end users via phone, email, and in-person, resolving hardware and software issues promptly., • Troubleshoot, configure, and maintain MacOS desktops and laptops, including system updates, security settings, and peripheral setup., • Support and administer Blackbaud applications and assist with user account and permission management within Blackbaud systems., • Install, configure, and image workstations and mobile devices; manage software deployment and patching., • Log, track, and resolve incidents using the helpdesk ticketing system; escalate complex issues to senior engineers or vendors when necessary., • Maintain accurate IT asset inventory and documentation, including configuration notes and standard operating procedures., • Assist with short-term IT projects, rollouts, and migrations, ensuring minimal disruption to users., • Deliver clear, patient end-user training and create user-friendly documentation, FAQs, or quick-reference guides.Qualifications, • Associate degree in Information Technology, Computer Science, or a related field, or equivalent hands-on experience., • 2+ years of IT support experience with demonstrable success supporting end users in a business environment., • Hands-on experience administering MacOS systems, including troubleshooting, imaging, and updates., • Practical experience with Blackbaud products or similar CRM/ERP platforms is strongly preferred., • Proficient with common helpdesk tools, ticketing systems, and remote support utilities., • Solid understanding of Windows desktop support, basic network fundamentals (TCP/IP, DHCP, DNS), and printer/network peripheral troubleshooting., • Excellent customer service, verbal and written communication skills, and the ability to explain technical concepts to non-technical users., • Medical Benefits - For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa. CyberCoders will consider for Employment in the City of Los Angeles qualified Applicants with Criminal Histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box) Ordinance.This job was first posted by CyberCoders on 04/23/2026 and applications will be accepted on an ongoing basis until the position is filled or closed.Everforth CyberCoders is proud to be an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. Our hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results. Everforth CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. Everforth CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at to make arrangements.

Job Description Job Overview: We are seeking a highly skilled and experienced IT Operations Engineer to provide technical assistance to our staff. In this role, your duties will include ensuring optimal use of our hardware and software technologies, enhancing system performance, and securing data. This position will also be required to advise on IT equipment upgrades, maintenance, Banking application support and collaborate with IT Operation teammates. Key Responsibilities: • Responding to requests for technical assistance in person, via phone, or electronically, • Installing software and updating hardware, • Support and maintain bank hardware: PCs, printers, scanners, VoIP phones, and other enterprise technology., • Support and maintain bank software: Microsoft Windows and Office, Patching, Fiserv Premier banking software/application, Fiserv Business Analytics, and other banking/financial platforms., • Diagnosing and resolving technical hardware and software issues, • Troubleshoot and resolve issues with printers, scanners, mobile devices, and other peripheral equipment., • Researching questions using available information resources, • Provide technical guidance and training to end-users on software, hardware, and network-related issues., • Following standard IT and helpdesk procedures, • Logging all helpdesk interactions and collaborating with other IT teams to identify and escalate complex issues requiring specialized technical expertise., • Maintain inventory of various technology-related equipment., • Managing the day-to-day operations of computer networks., • Develop training materials and procedures for end users., • Collaborate with other IT Operation teammates ensuring that they are equipped with the necessary skills, tools, and resources to effectively carry out their responsibilities., • Assist the Head of IT (or other supervisors as assigned) with IT Operations-related and Application Support duties., • Assist the Head of IT (or other supervisors as assigned) with project management and execution., • Handles technical assistance requests to ensure that all daily tasks are completed., • Contribute to the development and maintenance of technical documentation, knowledge base articles, and user manuals., • Perform any tasks or projects as assigned by management., • Any task as assigned by the team lead or manager., • Keeping track of technological advancements and trends in IT and Application support., • Complies fully with all Bank policies and procedures as well as all regulatory requirements (e.g. Bank Secrecy Act, Anti-Money Laundering, Code of Conduct, and etc.). Must complete all required training. Qualifications: • High School Diploma or associate degree, • Combination of Experience and Education can meet the job requirements., • 5+ years of Helpdesk support experiences or more (Preferred), • 2+ years of IT Applications, Fiserv Premier and related application support experience or more (Preferred), • Proficiency in Fiserv Premier Core, Business Analytics, BPM, and other Fiserv reporting related products and applications., • Solid understanding of Windows and MacOS operating systems, Microsoft Office Suite, Active Directory, Windows servers, and networking concepts., • Solid understanding of PC Imaging and maintaining the Images., • Some technical understanding of network and system troubleshooting., • Ability to work outside normal business hours if required to include evenings and weekends., • Strong organizational and interpersonal skills, • Ability to work with minimal supervision., • Results oriented in a deadline driven work environment., • Strong communication and collaboration skills, with the ability to work effectively with other departments, stakeholders, and vendors., • Willingness to travel to Bank’s assigned Data Centers and Branches as necessary., • Open to other extended duties as assigned (as needed) The salary range for this full-time position is $65,000 - $85,000. Salary ranges are determined based on qualifications, level, and location. Exact compensation may vary based on your skills and experience. US Metro Bank is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job DescriptionDescription: COMPANY DESCRIPTION: Union Rescue Mission (URM) is a 501(c)(3) nonprofit organization located in the Los Angeles Metropolitan Area. We are dedicated to serving men, women, and children experiencing homelessness and providing comprehensive emergency and long-term services to help them escape the dangerous streets of Skid Row. Established in 1891, URM is now one of the largest rescue missions of its kind in the United States and the oldest in Los Angeles. Join us at Union Rescue Mission as we bring hope and share the compassion of Christ to those devastated by homelessness. POSITION SUMMARY: The IT Support Analyst will provide help desk support, PC repairs and upgrades, installation of peripherals (printers, scanners, cameras, smart phones, wireless AP, etc.), diagnosis and resolution of hardware and software issues for the purpose of improving user and departmental productivity, security, efficiency, and connectivity. Supports URM staff with computer and telephone related instruction, set-up, and maintenance. Set up desktops, telephone, and related electronic equipment, as needed. CORE WORK PRINCIPLE: Colossians 3:23 is the foundation of URM’s standard for employment, “Whatever you do, work at it with all your heart, as though you were working for the Lord and not for people.” The goal for each employee is to enrich and sustain a humble heart attitude; to enrich and sustain a mindset of serving others, treating them with kindness and truth; and to enrich and sustain a zealous desire for achieving work objectives without any ulterior motives or agendas. ESSENTIAL FUNCTIONS: Supports URM staff with computer and telephone related instruction, set-up, and maintenance. Set-up desktop, telephone, and related electronic equipment, as needed. • Provide IT Helpdesk support and manage requests workflow., • Administer and maintain staff ID badge system and door access control system., • Configure/install/troubleshoot Unifi switches., • Perform software and hardware installation, maintenance, and upgrades., • Purchase IT related items, as needed., • Administer telephone system including phone / voicemail / fax adds, moves, and changes., • Assist in maintaining Active Directory and Office 365 including creation of new user accounts and user groups., • Monitor desktop Antivirus system., • Provide training for the various software and hardware products used., • Install, diagnose, maintain, and troubleshoot network and telephone cabling., • Travel to Sylmar, South Central Los Angeles, Covina, Whittier, and Torrance locations to meet accountabilities, as required., • Conduct tasks and projects assigned by the Director of Technology., • Commitment to URM mission, vision, and core values. In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job. • Required manual dexterity for occasionally reaching and lifting small objects, and operating office equipment. In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job within the environment. • The office is clean, orderly, properly lit, and ventilated., • Noise levels are considered low to moderate. Requirements: EXPERIENCE, EDUCATION AND LICENSURES: • High school diploma or equivalency., • Two years prior related experience., • A+ and/or NET+ certification (or demonstrated equivalent skills)., • Ability to communicate both orally and in writing., • Good working knowledge of Windows 11, Server 2012/2016, RingCentral UCaaS, IBM MaaS, and Microsoft 365., • Good working knowledge of Microsoft Office products., • Good organizational and project management skills., • Ability to solve practical problems and conduct responsibilities under minimal supervision., • Strong customer, quality, and results focus., • Ability to interact effectively at all levels and across diverse cultures., • Ability to be an effective team member., • Ability to adapt as the external environment and organization evolves. #ZR Company DescriptionURM is a 501(c)(3) nonprofit organization that was established in 1891. Today, we are one of the largest rescue missions of our kind in the United States, and the oldest in Los Angeles. For over 130 years, people with feelings of distress and despair have been coming to Union Rescue Mission seeking help. URM is committed to life-transforming ministry through the power of the Gospel of Jesus Christ as demonstrated in these core values.URM is a 501(c)(3) nonprofit organization that was established in 1891. Today, we are one of the largest rescue missions of our kind in the United States, and the oldest in Los Angeles. For over 130 years, people with feelings of distress and despair have been coming to Union Rescue Mission seeking help. URM is committed to life-transforming ministry through the power of the Gospel of Jesus Christ as demonstrated in these core values.

Job Description MISSION: Kheir’s mission is to increase and provide access to culturally and linguistically-sensitive quality primary healthcare and human services support to the underserved and uninsured residents of Southern California. POSITION SUMMARY: The Facilities Helpdesk Coordinator provides technical support for the determination, resolution, or escalation of technical problems related to Windows environments and applications, electronic mail, enterprise applications & databases, security issues, desktop hardware/software, server hardware/software, and production equipment related issues. This Facilities Helpdesk Coordinator will also provide facilities support directly relating to business operations and administrative support. BENEFITS: • 100% Employer Sponsored Medical, Dental and Vision benefits, • 403 (b), • 403 (b) matching, • Paid time off, • 12 Paid Holidays Facilities: 70%: • Assists or performs building maintenance repairs including but not limited to; flooring, drywall, painting, carpentry, electrical plumbing, landscape, concrete, and roofing., • Performs urgent, corrective routine and requisitioned repairs of minor problems with electrical, mechanical and plumbing systems as required., • Responsible for maintenance of common spaces, including storage areas for appearance and functionality, and for assisting with larger scale projects related to facilities improvement and compliance as assigned., • Serve as liaison & support for IT department: monitor staff needs, assist with problem solving, assist with phone and office set- up., • Assess and research issues related to operations and facilities, and plan, direct and implement multi-step corrective actions using independent judgment., • Ability to draws sketches and plans for assigned projects, estimate the materials needed, and record keeping., • Maintain all work order details & status updates., • Assists in Audit/Site Review preparation., • Travel to all sites to pick up and deliver correspondence., • Diagnosing and resolving technical hardware and software issues., • Advising users on appropriate action and providing basic computer training., • Provide technical support and assistance to end-users via various channels, including phone, email, and in-person, addressing hardware, software, and network-related issues., • Diagnose, troubleshoot, and resolve technical problems related to computer hardware, software, and mobile devices promptly and effectively., • Assist with password reset requests., • Document all support activities, including troubleshooting steps, resolutions, and user instructions, in a timely and accurate manner., • Assist with the procurement, inventory management, and asset tracking of computer hardware, software, and mobile devices., • Steadfast, engaged, and curious individual with a strong sense of judgement, discretion and confidentiality., • Ability to follow and provide detailed instructions., • At least 1 years’ experience in an office or facilities setting., • Strong knowledge of MS Office software [ Word, Excel, PowerPoint & Outlook]., • Exceptional attention to detail & accuracy, including proofreading and writing skills., • Ability to apply common sense when carrying out duties., • Clean driving record required., • Must have current Driver’s License and Vehicle Insurance. In addition to federal law requirements, Kheir Clinic complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Kheir Clinic will consider for employment all qualified Applicants, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Please note that this job description is subject to change to meet the needs of Kheir Clinic. Company DescriptionKheir Clinic (formally known as Kheir Center) is a nonprofit community clinic and Federally Qualified Health Center in Wilshire Center/Koreatown, located approximately 3 miles west of Downtown LA. We are committed to providing linguistically and culturally-sensitive quality primary healthcare and human services support to the underserved and uninsured residents of Southern California. Kheir Clinic was established in 1986 to serve as a bridge between the low-income, recently-immigrated, non-English speaking Korean community and local health and social service providers in LA. Today, Kheir is a broad-based agency and Federally Qualified Health Center (FQHC) that provides comprehensive services for underserved populations in four interrelated areas: Health Care, Human Services, Adult Day Health Care, and Affordable Housing. Kheir is currently the only Federally Qualified Health Center (FQHC) in the nation that offers a full suite of services in 5 different languages including: English, Bengali, Korean, Spanish and Thai. We currently have 8 sites and 140 employees with 15+ contract consultants. We are expected to provide over 123,000 patient visits this year. Our strength comes from the social impact our organization makes on improving the lives of all our patients and the community at large. We invite you to learn more about Kheir Clinic online! Clinic (formally known as Kheir Center) is a nonprofit community clinic and Federally Qualified Health Center in Wilshire Center/Koreatown, located approximately 3 miles west of Downtown LA. We are committed to providing linguistically and culturally-sensitive quality primary healthcare and human services support to the underserved and uninsured residents of Southern California. Kheir Clinic was established in 1986 to serve as a bridge between the low-income, recently-immigrated, non-English speaking Korean community and local health and social service providers in LA. Today, Kheir is a broad-based agency and Federally Qualified Health Center (FQHC) that provides comprehensive services for underserved populations in four interrelated areas: Health Care, Human Services, Adult Day Health Care, and Affordable Housing. Kheir is currently the only Federally Qualified Health Center (FQHC) in the nation that offers a full suite of services in 5 different languages including: English, Bengali, Korean, Spanish and Thai. We currently have 8 sites and 140 employees with 15+ contract consultants. We are expected to provide over 123,000 patient visits this year. Our strength comes from the social impact our organization makes on improving the lives of all our patients and the community at large. We invite you to learn more about Kheir Clinic online!

We are seeking a highly skilled, phone-first Triage Technician who can confidently manage fast-paced inbound support calls. In this role, you will lead customers—often non-technical users and senior citizens—through initial troubleshooting with exceptional call control, patience, and clarity. You will follow established scripts and procedures precisely, maintain customer engagement, and prevent escalations to onsite or local repair shops. You will work closely with an assisting technician based in the Philippines, who will handle longer remote repair processes once an online session is established. Reliability, punctuality, and strict adherence to company methods are essential. • Answer inbound calls promptly and establish confidence within the first few minutes., • Follow scripted call flows and guidelines with complete accuracy., • Guide customers in simple, step-by-step language to initiate remote online sessions as quickly as possible., • Set a 2–6 hour repair window and transition longer tasks to your Philippine counterpart., • Perform structured phone walkthroughs for systems that will not load (Windows, macOS), including reaching recovery menus and performing resets or reinstalls when appropriate., • Retain callers who request onsite or store services by providing clear, effective phone-based solutions., • Troubleshoot common home-user issues including:, • Boot failures and OS crashes, • No internet or Wi-Fi reconnection, • New computer and printer setups, • Forgotten passwords, • Any issue preventing remote session initiation, • Collaborate closely with the assisting Philippine technician during remote repair sessions., • After repairs are completed, call customers to verify results in real time and prepare clear, concise documentation., • Handle billing when needed and confidently upsell support plans or additional services., • Maintain call control, customer engagement, and strong professionalism throughout each interaction., • Based in the United States with strong phone presence and clear communication., • Experience in call centers, IT helpdesk, or supporting home users., • Strong knowledge of:, • Windows 10/11, • macOS, • ChromeOS, • Ability to guide customers through:, • BIOS, • Windows Recovery Environment, • macOS Recovery, • ChromeOS Powerwash, • Understanding of home networking basics (routers, DNS, proxies, Wi-Fi)., • Calm, patient teaching style—especially for beginners and seniors., • Strong call control and the ability to simplify technical concepts., • Professional discipline: punctuality, full-shift adherence, clean documentation, and consistent workflow. Minimum Technical and Work Environment Requirements: • Internet Connection:, • A primary internet connection with a minimum speed of 15 Mbps., • A backup internet connection with a minimum speed of 10 Mbps., • The backup connection must support work during power outages., • Primary Device:, • A desktop or laptop featuring at least:, • Intel Core i5 (8th generation or newer), Intel Core i3 (10th generation or newer), AMD Ryzen 5, or an equivalent processor., • A minimum of 8 GB RAM., • Backup Device:, • This device must meet or exceed the performance of an Intel Core i3 processor., • It must remain operational during power interruptions., • Peripherals and Workspace:, • A functioning webcam., • A noise-canceling USB headset., • A quiet, dedicated home office space., • A smartphone for communication and verification purposes., • Benefits, • Join Our Dynamic Team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth., • Embrace the Opportunities: Seize daily chances to learn, innovate, and excel. Make a real impact in your field., • Limitless Career Growth: Unlock a world of possibilities and resources to propel your career forward., • Fast-Paced Thrills: Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards., • Flexibility, Your Way: Embrace the freedom to work from home or any location of your choice. Create your ideal work environment., • Work-Life Balance at Its Best: Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.

The mining industry has steadily become worse at finding new ore deposits, requiring >10X more capital to make discoveries compared to 30 years ago. The easy-to-find, near-surface deposits have largely been found, and the industry has chronically under-invested in new exploration technology, relying on the manual techniques of yesteryear – even as demand accelerates for copper, lithium, and other metals to build electric vehicles, renewable energy, and data centers. KoBold builds AI models for mineral exploration and deploys those models—alongside our novel sensors—to guide decisions on KoBold-owned-and-operated exploration programs. In the six years since founding, KoBold has become by far both the largest independent mineral exploration company and the largest exploration technology developer. Our data scientists and software engineers, who come from leading technology companies, jointly lead exploration programs with our renowned exploration geologists. KoBold has proven its first discovery with materially less capital than the industry average and found one of the best copper deposits ever discovered: the copper is far more concentrated than the global average of copper mines, and this asset alone is expected to generate meaningful revenue for decades. KoBold has a portfolio of more than 60 other projects, each of which has the potential for another high-quality discovery. KoBold is privately held; investors include institutional asset managers T. Rowe Price and Canada Pension Plan Investments; technology venture capitalists Andreessen Horowitz, Breakthrough Energy Ventures, BOND Capital, Durable Capital, StepStone, and Standard Investments; and natural resources companies Equinor, BHP, and Mitsubishi. KoBold’s IT function supports a globally distributed team of ~280 geoscientists, data scientists, and engineers working across North America, Zambia, the DRC, and field exploration sites around the world. As we scale, our IT needs are evolving rapidly—from reactive, break/fix helpdesk support toward proactive, automated IT operations that work seamlessly across geographies, including remote field sites with limited connectivity. In this role, you will own the full operational scope of Global IT. That means endpoint management, software procurement and renewals, identity and access administration, license optimization, vendor management, employee onboarding and offboarding, hardware lifecycle management, and IT training. You’ll lead a team of IT support staff, set technical direction, manage the annual software budget, and be the person who makes sure nothing falls through the cracks—renewals don’t expire, new hires have everything they need on day one, and the fleet is healthy and compliant. This is a player-coach role. You’ll spend meaningful time building and configuring systems yourself—writing Okta provisioning workflows, managing Jamf and Intune policies in Terraform, scripting automation for repetitive work—while also coaching and mentoring your direct reports, setting priorities, and raising the bar for what IT operations looks like at a fast-moving exploration technology company. Endpoint Management & Fleet Operations • Own the Global IT roadmap, setting technical direction for endpoint management, fleet automation, and IT operations across all KoBold offices and field sites in 10+ countries, • Design and implement zero-touch provisioning and automated reimaging workflows for macOS (Jamf) and Windows (Intune) endpoints, • Build endpoint monitoring, alerting, and fleet health dashboards to shift IT from reactive to proactive support, • Drive device lifecycle management including EoL/EoS tracking, hardware refresh planning, and inventory management across Jamf, Intune, CrowdStrike, and related tooling, • Create self-service application deployment and access workflows to reduce helpdesk volume and empower employees, • Apply DevOps principles to IT operations: configuration-as-code (e.g. managing Intune policies via Terraform), infrastructure automation, version-controlled policies, and repeatable processes, • Own internet reliability and network performance at all global remote KoBold sites Software Procurement, Licensing & Vendor Management • Manage the full software procurement lifecycle: new purchases, renewals, expansions, and cancellations, ensuring user access is never disrupted by lapsed licenses or last-minute renewals, • Own and drive execution of the annual software budget, including process improvements year-over-year and proactive renewal pipeline visibility for legal and finance, • Optimize license utilization across the SaaS portfolio—track usage, right-size seat counts, consolidate redundant tools, and negotiate pricing with vendors, • Coordinate with legal on contract review, working within the existing procurement process to move quickly on low-risk purchases while ensuring appropriate review for larger spend, • Onboard new SaaS applications with proper Okta integration (SSO, SCIM) before launch, and manage decommissioning of deprecated tools Identity, Access & Employee Lifecycle • Own Okta administration including SSO integrations, SCIM provisioning, group management, access request workflows, and lifecycle automation, • Manage Google Workspace administration, including license management, security settings, and break-glass super-admin governance, • Build automation for minimal-touch employee onboarding and offboarding—ensuring new hires are fully provisioned on day one and departing employees are cleanly deprovisioned, • Support AI tooling rollout (Claude Desktop, Claude Code, and related tools) across the endpoint fleet, including deployment, configuration, and employee training Team Leadership & Training • Supervise and mentor IT support staff, providing technical coaching, priority-setting, performance management, and career development, • Develop and maintain IT training programs for new hires and ongoing employee enablement, including documentation, video walkthroughs, and live onboarding sessions, • Provide helpdesk backup on high-volume days, modeling the standard of responsiveness and quality you expect from the team Cross-Functional Collaboration • Learn about mineral exploration by working closely with exploration teams, including time in the field in remote operations, • Collaborate with infrastructure engineering and security teams on cross-cutting initiatives including observability, access controls, endpoint security posture, and incident response, • Partner across the company to contribute to specification, vendor selection, and change management on new software requests, • Partner with finance on budget tracking, invoice approvals, and AFE submissions for software spend, • Work with legal to streamline the contract review pipeline, maintain lead times on renewals, and advocate for tiered review processes that match risk to effort, • Coordinate digitization efforts across the globe, ensuring consistent standards and tooling for converting physical records to digital archives at field and office sites, • 5+ years of experience in IT engineering, IT management, or a similar role combining hands-on technical depth with operational ownership, • Strong experience with MDM platforms, particularly Jamf (macOS) and Microsoft Intune (Windows), including policy configuration, automated enrollment, compliance enforcement, and ideally infrastructure-as-code approaches (e.g. Terraform), • Experience with identity and access management platforms (Okta strongly preferred), including SSO integration, SCIM provisioning, access request workflows, and lifecycle automation, • Experience managing software procurement and renewals: specification and change management, vendor negotiation, license optimization, renewal pipeline management, and budget ownership, • Hands-on experience building zero-touch provisioning, automated reimaging, and self-service deployment workflows, • Experience with endpoint monitoring and fleet management at scale, including remote/distributed environments, • People management or technical lead experience: demonstrated ability to coach, mentor, and grow IT staff while maintaining high execution standards, • Strong scripting skills (Python, Bash, PowerShell, or similar) for building automation and tooling, • Intellectually curious; eager to learn about the substance of mineral exploration and exploration technology, • Excellent communication and collaboration skills—comfortable working across disciplines with engineers, scientists, legal, finance, and leadership in a remote-first environment, • Proven ability to take ownership: you build the roadmap, do the research, implement the solution, write the documentation, and communicate the rollout, • Strong prioritization instincts—you can look at a long list of IT initiatives and distinguish what actually matters from nice-to-haves, and you can explain why, • Comfort with ambiguity and a dynamic work environment; eagerness to take on an evolving range of responsibilities at a fast-growing company, • Experience supporting global teams across multiple time zones is a strong plus, • Familiarity with Google Workspace administration, CrowdStrike, Datadog, or similar tooling is a plus KoBold Metals is an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity for people of any race, color, ancestry, religion, sex, gender identity, sexual orientation, marital status, national origin, age, citizenship, disability, or veteran status. This position is full-time, exempt. The US base salary range for this full-time exempt position is $150,000 - $180,000 USD, plus equity and benefits including 401k matching. Location: KoBold is a remote-first workplace. We are open to candidates currently residing anywhere in the United States or Canada. CST or EST time zone preferred. All candidates must be legally authorized to work in the United States or Canada.

The Infrastructure Project Manager is responsible for coordinating and independently executing assigned infrastructure projects, supporting the maintenance, and improvement of the company's IT infrastructure and security environment. This role ensures the reliability, performance, and scalability of core systems while working closely with internal teams, managed service providers, and third-party vendors. The Infrastructure Project Manager will work on assigned infrastructure initiatives, coordinate project tasks, manage project risks and challenges by collaborating with project team members, and track progress across assigned network, server, cloud, and/or security projects. Responsibilities include coordinating upgrades, bug resolutions, supporting change control and lifecycle planning activities, providing timely project updates to leadership, and ensuring smooth transitions to operational support teams and the Helpdesk by scheduling knowledge transfer sessions and overseeing smooth transitions. Responsibilities: * Infrastructure, Security and other IT Project Management & Delivery: Coordinate and execute day-to-day activities within the project lifecycle for core IT infrastructure, network upgrades, security solutions, and data center migrations, ensuring adherence to scope, budgets, timelines, and key milestones for initiatives such as Juniper / other switch upgrades, network upgrades (LAN/WAN, Wi-Fi), telephony system integrations (VoIP), on-prem and cloud data center migrations, security solutions (e.g., VDI, VPN replacement), SSO/MFA implementation, Palo Alto firewall configurations and PCI DSS remediation. * Project Planning & Execution: Develop detailed project plans, scope definitions, schedules and risk management strategies using Smartsheet. Create and maintain a centralized tracker to log project issues, open items, dependencies, and risks. Review plans for completeness and escalate concerns when needed. * Agile & Issue Management: Utilize JIRA for issue tracking and reporting. Create user stories and manage backlog grooming, user stories, bugs, fixes, and test results within the tool. * Data Tracking & Analysis: Use Google Sheets, Docs, and Slides to track device or patch, or update rollout status. Develop and maintain tracking sheets using complex formulas, pivot tables, and data validation to effectively report on the status of project rollout. * Reporting & Executive Communication: Proactively identify and engage project stakeholders, ensuring alignment on project objectives, timelines, and impact. Manage stakeholder expectations through transparent communication about risks, issues, and project constraints. Facilitate regular project status meetings, steering committee presentations, and cross-functional working sessions. Develop project status summaries and dashboards using reporting features in Smartsheet and create 3D charts/presentations in Google Slides. * Budget, Vendor & Risk Support: Monitor and track project expenses, ensuring alignment with approved budgets. Support the Manager in vendor relationships, RFP processes, and initial risk assessment and mitigation plan drafting. * Change Management & User Adoption: Lead change management initiatives for infrastructure upgrades, including developing communication plans, training materials, and user adoption strategies to minimize disruption and ensure smooth transitions. Coordinate and facilitate training sessions for end-users and IT staff on new systems, devices, or infrastructure changes. Develop and maintain rollback plans for critical infrastructure changes to ensure business continuity * Quality Assurance & Testing Oversight: Support testing activities for infrastructure upgrades, including pilot projects, phased rollouts, and validation checkpoints. Assist in defining success criteria and key performance indicators (KPIs) to measure project outcomes and infrastructure performance post-deployment. Conduct post-implementation reviews and lessons learned sessions to continuously improve project delivery processes * Ad-Hoc Business Application Support: From time to time, this role may be assigned to work on other business application projects (e.g., HRIS, CRM, ERP, and others) as needed, utilizing core project management principles and tool proficiency. * Other duties as assigned. Requirements: • Bachelor's degree in Computer Science, Business, and 3+ years of progressive experience working in IT (not limited to end-user support), with at least 2 years in a formal project management role, supporting infrastructure or technical teams OR 6+ years of progressive experience working in IT, with at least 2 years in a formal project management role, supporting infrastructure or technical teams, • Proven ability to manage projects using both Agile and Waterfall methodologies., • Proficiency in project management tools like Smartsheet to create and manage project plans, including formula usage, custom fields, and data validation, conditional formatting, automation workflows, reporting, and dashboards. Experience creating detailed project schedules with critical path analysis and resource leveling, • Proven ability to manage multiple concurrent projects with competing priorities and limited resources, • Proficiency in Jira or similar tools for issue tracking, reporting, and creating user stories., • Proficiency in using Google Sheets or Microsoft Excel, including writing complex formulas, pivot tables, and creating 3D charts for reporting purposes., • Proven track record of developing clear reports and presentations using Microsoft PowerPoint or Google Slides., • Working knowledge of network infrastructure components, including switches, routers, wireless access points, and their configuration/deployment processes, • Familiarity with network protocols, IP networking, and cloud infrastructure concepts., • Certified ScrumMaster (CSM) and Project Management Professional (PMP) certifications., • Working knowledge of advanced cybersecurity concepts. Experience managing cloud or other data center migrations, ZTNA (Zero Trust Network Access) implementations, scanning, VPN replacement, and endpoint backup and security projects., • Working understanding of Vulnerability Scanning, Remediation, and Reporting, • Working knowledge of patch management and deployment tools such as Jamf, Kanji, and ManageEngine EndPoint Central, • Demonstrates a high level of understanding of IT infrastructure and security concepts; able to lead technical teams and projects effectively., • Understanding of emerging technologies like SD-WAN, SASE, containerization, and hybrid cloud architectures, • Knowledge of endpoint security solutions (EDR/XDR) and their deployment considerations, • Awareness of current cybersecurity threats and how they impact infrastructure design decisions, • Experience working with on- and off-shore Managed Service Providers The L.A. Times is an equal opportunity employer and welcomes all qualified applicants regardless of race, ethnicity, religion, gender, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristic protected by law. We actively work to create an inclusive environment where all of our employees can thrive. This Privacy Notice for ___ sets forth how we will use the information we obtain when you apply for a position with us. Explore our company history, achievement, values, mission and more on our ___. The pay scale the Company reasonably expects to pay for this position at the time of the posting is $115,000 to $130,000 and takes into account a wide range of factors including but not limited to skill set, experience, training, licenses, certifications, and other business or organizational needs. Compensation will be determined based on the above factors along with the requirements of the position. At the L.A. Times, it is not typical for an individual to be hired at or near the top of the range for the role. Please visit our ___ to view the benefits available to our employees. We recommend adding our applicant tracking system domain (@dayforce.com) as a safe sender or contact, sometimes these emails get filtered to candidates' spam folders.

Back Sr Systems and Database Technician #NHBC-198 Chatsworth, California, United States Apply X Facebook LinkedIn Email Copy Chatsworth, California, United States1st Shift New Hampshire Ball Bearings, Inc. (NHBB) is a leading manufacturer of precision bearings and complex bearing assemblies for the aerospace, defense, medical, dental, and high technology markets. Founded in Peterborough, NH in 1946, our almost 8 decades of success are rooted in our commitment to the safety, health and wellness of our employees, and partnerships with our customers, suppliers and the communities that surround us. NHBB's Precision Division is based in the western corner of the San Fernando Valley surrounded by the Santa Susanna Mountains to the west and Los Angeles to the east. We are always on the lookout for outstanding individuals with a strong work ethic, creative spirit and positive attitude. If you have what it takes to be successful and our NHBB Values speak to you, apply now. Job Summary: Performs divisional support for networks, servers, personal computers, operational technology and helpdesk. Responsible for software patch and firmware patch maintenance. Responsible for maintaining equipment server and personal computer equipment as well as upgrading based on company policy. Job duties may include internal phone system, VoIP and cell phone support. Duties include all aspects of operational technology support for the business / manufacturing where equipment and data are interfaced with the computer network and or system infrastructure. This position is responsible for ensuring system resources are administered and allocated while adhering to the company policies and procedures. Essential Duties and Responsibilities: • Specification Development - responsible for working with the business to develop the specifications of the project or task; including details of business rules and needs, overall design, tasks and logical flow., • Testing - responsible for designing, performing and documenting appropriate tests for the operating system, hardware or software upgrades on the project to ensure error free deployment into production., • Update, migrate or deploy systems to production in a documented and error free fashion., • Documentation Development - responsible for documenting computer network and communications per company policy and procedures, maintaining various system or network flows and process maps; developing and maintaining operational procedures, recovery procedures and user documentation., • Analysis and Problem Resolution - responsible for supporting the business and IT areas supporting application problem resolution, equipment malfunction or network / communication problems., • Train personnel in user departments in any specific procedures necessary to use their assigned equipment effectively., • Maintain technology expertise in an ever evolving technical landscape., • Assist Information Systems Management with technical expertise on any special projects as directed. Job Skills & Abilities: • Experience moving applications and databases between servers., • Demonstrated ability to recognize business needs, analyze requests, recommend solid technical solutions, and lead in delivering the solution, • Strong problem solving skills, and demonstrated attention to detail., • Ability to work with a diverse group of clients, team members, managers, and subject matter experts. (SME), • Ability to plan and organize projects as needed., • Provide periodic project updates and report out to management and team lead., • Bachelor's degree in Computer Science or Information Technology preferred; related field certification or equivalent work experience acceptable, • Minimum of 4 years of experience in a related field of work, • Work experience with rapidly changing priorities and deadlines, • Past experience working with projects from conception to completion with high degree of accuracy and attention to detail, • Working experience with Virtual Machines (VM), setup and configuration, • Strong working knowledge of Windows operating systems, • Working knowledge of Linux operating systems, • Working experience setting up and repairing servers (Windows and or Linux), • Strong working knowledge of network administration - CCNA,CCNP,CCDA or any networking centric certs preferred, • Working knowledge of IBM i operating system considered a plus Physical Requirements: • Prolonged periods sitting at a desk and working on a computer., • Able to travel as needed (occasional)., • Must be able to physically move, lift and install computers, servers, network equipment and peripherals. (50lbs.), • Must be able to climb a ladder and lift Disclaimer: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. The duties and responsibilities described are not a comprehensive list and additional tasks may be assigned to the employee from time to time. The job description does not constitute a contract of employment and the Company may exercise its employment-at-will rights at any time. The above lists all of the essential functions, education, experience, skills and abilities required. Employees must also demonstrate good interpersonal skills, attitude and professionalism, acceptable attendance and work behaviors. NHBB is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Benefits: • 401(k), • Dental insurance, • Employee assistance program, • Flexible spending account, • Health insurance, • Life insurance, • Paid time off, • Tuition reimbursement Pay Range: $71,000 to $98,000 DOE #nhb123

Job Description Meet REVOLVE: REVOLVE is the next-generation fashion retailer for Millennial and Generation Z consumers. As a trusted, premium lifestyle brand, and a go-to online source for discovery and inspiration, we deliver an engaging customer experience from a vast yet curated offering totaling over 45,000 apparel, footwear, accessories and beauty styles. Our dynamic platform connects a deeply engaged community of millions of consumers, thousands of global fashion influencers, and more than 500 emerging, established and owned brands. Through 20 years of continued investment in technology, data analytics, and innovative marketing and merchandising strategies, we have built a powerful platform and brand that we believe is connecting with the next generation of consumers and is redefining fashion retail for the 21st century. For more information please visit . At REVOLVE the most successful team members have the thirst and creativity to redefine fashion retail for the 21st century, making REVOLVE the leading online retail destination targeted towards Millennial and Generation Z consumers seeking premium fashion. With a team of 1,000 strong, we are a dynamic bunch that are motivated by getting the company to the next level. It’s our goal to hire high-energy, diverse, bright, creative, and flexible individuals who thrive in a fast-paced work environment. Some of the sweetest perks we offer aren’t in a typical benefit package like hefty discount on items we carry – as in 50% or more off retail prices, free weekly lunches, and pretty rad company parties. To take a behind the scenes look at the REVOLVE “corporate” lifestyle check out our Instagram @REVOLVEcareers or #lifeatrevolve. Are you ready to set the standard for Premium apparel? Main purpose of the IT Support Specialist role: This is a full-time role for a candidate who will provide full-time IT support to internal customers. Major Responsibilities: Essential Duties and Responsibilities include the following. Other duties may be assigned. • Operating system and application installation, troubleshooting, and support, • Configuring, installing, and maintaining phone devices (Cloud Mitel and Talk Desk phone system), • Co-location and server room maintenance (cabling, racking servers, etc.), • Installation and upgrade of new and existing computer equipment, • Helpdesk for internal customers. Including printer installs/troubleshooting, any software or hardware malfunctions, OS (Mac or windows) troubleshooting, • Tend to the firewalls/ switches/ other networking equipment we use to ensure minimal downtime for all users, • Update/create console logins for various internal systems, • Configure any new or moving work stations, • Backup Emails from google domain. Qualifications: To perform the job successfully, an individual should demonstrate the following competencies: • Highly organized and flexible with great attention to detail, • Run Network wires and able to install RJ45 connectors., • The ability to enthusiastically deliver a prompt, professional response and timely resolution to all requests for service, • Self-starter with excellent verbal, written and analytical skills, • Able to collaborate in a fast-paced and changing environment, • Ability to work independently on projects with minimal supervision, • Ability to manage multiple projects with competing priorities, • Good communication with natural aptitude for dealing with people Working Conditions: • A minimum of 5+ years of experience in a Technical Support or similar role, • Experience in frontline user support, • Knowledge of multiple operating systems (Windows and Mac), • Experience in configuring/maintenance of Networking devices and Hardware, • Willing to work overtime and weekends when necessary, • Flexible on scheduling – early morning 6am or late morning 10am, • Travel up to 50 to 80% within the LA area Preferred Qualifications: • A+ Certification, • 7+ years of experience in a Technical Support or similar role A successful candidate works well in a dynamic environment with minimal supervision. At REVOLVE we all roll up our sleeves to pitch-in and do whatever it takes to get the job done. Each day is a little different, it’s what keeps us on our toes and excited to come to work every day. For individuals assigned and/or hired to work in California, Revolve includes a reasonable estimate of the salary or hourly rate range for this role. This takes into account the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications. A reasonable estimate of the current base hourly/salary range is $26 to $28/hr. ATTENTION: After submitting your application, please check your spam folder for emails on your application status. Emails are sent from an ADP email address.

Job Description This position will follow established procedures to troubleshoot, coordinate and resolve systems or hardware related incidents. Position holder is responsible for the initial analysis, diagnosis and troubleshooting of events. Ensure reported production outages/incidents are communicated and resolved in an expeditious manner. Manage staff onboarding and offboarding processes. Provide helpdesk related support in all areas of IT functions for the Airport Development Group. Responsibilities Include: • Answer incoming customer emails to the Help Desk., • Follow established procedures to diagnose and troubleshoot system issues., • Analyze, determine, and document reported production outages/incidents., • Determine severity, impact, and nature of incidents. Escalate as needed., • Communicate clearly with other team members., • Submit tickets for new service or applications requests in Freshdesk and IT Service-Now and other related tracking applications., • Complete onboarding or offboarding functions for staff being mobilized or demobilized., • Perform hardware and software installations., • Oversee deployments and relocations of staff at various locations, • Provide IT support at Division-wide sponsored events., • Provide on-the-job training to new department staff members. PC Hardware Troubleshooting Capable of diagnosing and resolving hardware component failures including motherboards, power supplies, memory and storage devices. Proficient in handling upgrades, replacements, and configurations. Network Infrastructure Troubleshooting: Capable of identifying and resolving common LAN/WAN issues such as cabling faults, switch/router configuration errors, and IP conflict resolution. Adept in managing network performance and connectivity troubleshooting, including wireless networks and VPN issues. Software, Installation, Configuration, and Maintenance: Windows Operating Systems Proficient in the installation, configuration, and administration of Windows operating systems (Windows 10, 11). Experienced in applying security patches, system updates, and driver updates. Microsoft Office 365 Suite: Proficient in deploying, troubleshooting, and providing user support for both standalone Microsoft Office and Microsoft 365 versions. Highly experienced with core productivity tools such as Word, Excel, PowerPoint, and Outlook, as well as collaboration and integration solutions like OneDrive and Teams Professional Experience Level/Other Qualifications Must be able to lift at least 40lbs. Ability to organize short and long-term tasks and communicate status of tasks with clients and management. Effective oral and written communication skill, with an ability to communicate complex issues to a non-technical audience. Ability to work with others. Self-starter with results driven focus. Demonstrated experience managing data coordination and conversion projects. Education/Training Bachelor's degree in computer science or related field preferred or equivalent job experience of 10+ yrs. Position Notes May assume other duties as required/needed. May be required to work various shifts as needed. Candidate will need the ability to be mobile to visit different sites in the area to provide technical support. Job Posted by ApplicantPro

Job DescriptionWEBTOON Entertainment is a leading global entertainment company and home to some of the world's largest storytelling platforms. As the global leader and pioneer of the mobile webcomic format, WEBTOON Entertainment has transformed comics and visual storytelling for fans and creators. With its CANVAS UGC platform empowering anyone to become a creator, and a growing roster of superstar WEBTOON Originals creators and series, WEBTOON Entertainment’s passionate fandoms are the new face of pop culture. WEBTOON Entertainment adaptations are available on Netflix, Prime Video, Crunchyroll, and other screens around the world, and the company’s content partners include Discord, HYBE, and DC Comics, among many others. Job Summary: We are seeking a Help Desk Contractor (Tier 1 - 2) to serve as the primary engine of our technical support, responsible for resolving daily user challenges and maintaining the seamless health of our IT ecosystem. The ideal candidate pairs a high-level technical aptitude for hardware and software troubleshooting with the interpersonal agility to provide clear, empathetic support to users under pressure—effectively serving as the front-line bridge between our staff and their digital tools. Key ResponsibilitiesTechnical Support & Incident Resolution * Primary Point of Contact: Serve as the first-level contact for all technical inquiries, providing rapid-response support for Windows and macOS environments, Microsoft 365 suites, and core enterprise applications. * System Troubleshooting: Diagnose and resolve daily hardware and software issues for North American staff, utilizing systematic problem-solving to minimize downtime. * Remote & On-site Assistance: Deliver comprehensive support for both in-office and remote users, ensuring seamless functioning of the digital workspace across all Americas-based operations. Hardware & Asset Management * Hardware Lifecycle: Manage the implementation, deployment, and ongoing maintenance of laptops and desktops, including memory/storage upgrades and component-level repairs. * Equipment Provisioning: Execute equipment swaps and new hardware rollouts, ensuring all IT assets are properly configured and performance-optimized. * Asset Oversight: Maintain accurate records of IT assets and monitor hardware health to proactively identify units requiring replacement or decommission. User Lifecycle & Security Coordination * Onboarding/Offboarding: Partner with HR and IT Administrators to facilitate employee transitions, specifically overseeing hardware deployment and provisioning user-level system access. * Security Liaison: Initiate secure off-boarding by auditing physical assets and alerting IT Admins to revoke system permissions and deprovision accounts. * Security Monitoring: Assist with IT security management protocols to ensure all end-user devices comply with company safety standards. Knowledge Management & Training * Documentation: Author and maintain a clear, accessible Knowledge Base (KB) to simplify complex technical tasks into easy-to-follow, self-service guides. * User Empowerment: Act as a technical subject matter expert, providing ad-hoc training to employees on new and existing tools to drive organizational software adoption. * Continuous Improvement: Assist with or lead Helpdesk initiatives and projects designed to optimize internal IT workflows and service delivery. Requirements * Completion of a diploma or degree in Computer Science or equivalent experience * Minimum of 3 years’ experience in a Helpdesk support environment with customer service * Excellent verbal and written communication skills * Excellent troubleshooting skills cross multi environment * Good working knowledge of macOS, DNS, O365, Google Workspace, networking, VPN, video conferencing systems * Ability to provide remote support * Be available for flexible hours when required * Bachelor's degree in Computer Science, Information Technology, or a related field * 1-2 years of experience in IT support or administration * Strong understanding of computer hardware and software * Excellent customer service skills * Ability to work independently and as part of a team * Excellent communication and problem-solving skills Salary Range and Description$26.44 - $40.86 / hourlyPlease note, the above range is listed in USD.What we offer (For Full-Time Only):* Career development; we believe in mentorship and investing in your learning, supporting you to achieve your goals* Health benefits, including vision and dental!* Generous PTO and Parental Leave Top-up* 401K Contributions * Commuter Benefits * Global WEBTOON and LINE FRIENDS discount program* Winter break shutdown and a whole lot more! With approximately 155 million monthly active users, WEBTOON Entertainment’s IP & Creator Ecosystem of aligned brands and platforms include WEBTOON, Wattpad--the world’s leading webnovel platform--WEBTOON Productions, Studio N, Studio LICO, WEBTOON Unscrolled, LINE MANGA, and eBookJapan, among others. Join us and work with some of the biggest artists, IP, and fandoms in comics!#WEBTOON We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description About Million Dollar Baby Co. Million Dollar Baby Co. started in 1990 and is proudly family-owned and operated in Los Angeles. Since then, MDB has grown to 7 distinct brands of children's furnishings ranging in style, aesthetic, and price, while carrying some of the industry's most eco-conscious and award-winning designs. We can be found in retailers like Target and Amazon, and specialty retailers like Pottery Barn Kids and Crate & Barrel. Under the Million Dollar Baby Co. parent company are our family of brands: Babyletto, daVinci, Nursery Works, and Namesake. We're proud to offer the most Greenguard Gold–certified cribs on the market and to use FSC-certified sustainable wood across our brands whenever possible. We've also pioneered Styrofoam-free packaging for several of our best-selling collections — an innovation that reduces waste while protecting our products during shipment. At Million Dollar Baby Co., our team members are our #1 priority, and we partner with exceptional partners and retailers around the world who share our core values: • Treat Your Team Like Family — lead with respect, gratitude, empathy, and kindness., • Make an Impact, Drive Results — focus on meaningful work that moves families forward., • Deliver a "Wow" Customer Experience Every Time — every detail matters., • Strive for Continuous Improvement & Learning — keep growing, keep getting better., • Cultivate Quality Conversations — communicate honestly and thoughtfully to build trust. Over the years, our commitment to people, innovation, and a positive workplace culture has earned us five consecutive "Best Place to Work" awards, one of the best workplaces by "Built in LA", a 4.6 rating on Glassdoor, and 13 years on the Inc. 5000 Fastest Growing Companies list — recognitions that reflect the heart of who we are and the community we're proud to build. We'd love to talk to you! Million Dollar Baby Co. is looking for an IT Support Specialist to provide technical assistance to our associates. We're seeking a versatile and enthusiastic support technician to set up and deploy hardware and software, as well as deliver top-notch end-user support. This role will work closely with our systems and data teams. What you'll be doing: • Provide internal helpdesk support for Million Dollar Baby associates, contractors, and visitors, • Respond to, record, track, and resolve tickets using our helpdesk software—attention to detail is essential, • Monitor, triage, and assign Tier 1 helpdesk requests, • Maintain and update the internal IT knowledgebase, • Create documentation for new issues or deployments, • Provision laptop and desktop computers (Windows 11 and MacOS) for onboarding and replacements, • Troubleshoot and resolve hardware, software, or basic network issues for end-users in the office and warehouse, • Support and troubleshoot the A/V setup for video conferencing, including Zoom and Zoom Rooms, Slack, and conference room technology, • Setup and tear down audio/visual equipment for company-wide events, • Assist with IT projects and other tasks as needed, • Associate degree in Information Technology, Computer Science, or a related field (or equivalent experience), • Previous experience in a helpdesk or IT support role, preferably 1-2 years. Warehouse IT support is a plus, • Basic understanding of computer hardware, software, and networking principles, • Familiarity with helpdesk software and ticketing systems, • Experience with provisioning and deploying computers, • Legendary customer service and deskside manner, • Ability to troubleshoot and resolve technical issues effectively and efficiently, • Ability to prioritize tasks, manage time effectively, and handle multiple support requests simultaneously, • 100% of your health, dental and vision insurance monthly premiums paid by us!, • Flexible PTO because we respect the need for work/life harmony, • Company matching 401(k), • Vacation reimbursement and wellness and enrichment subsidy programs, • Tuition reimbursement, • Matching charitable donations to the nonprofit organization of your choice, • Company-wide monthly celebrations - lunch is on us!, • Dog-friendly workplace, yes! You can bring your best friend to work Million Dollar Baby Company is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application and/or recruitment process.

Job Description SUMMARY OF POSITION: The South Central Los Angeles Regional Center (SCLARC) is seeking a motivated individual for the Jr. Network Engineer position in the MIS Unit. This role collaborates closely with the MIS Manager and Sr Network Engineer to plan and implement new systems for the agency and to troubleshoot and resolve network, hardware, and software issues. It also serves as an escalation point for the Helpdesk team. The Jr Network Engineer will monitor network equipment and servers, proactively apply patches and updates, and troubleshoot, configure, or patch Cisco/Meraki devices. The ideal candidate will be organized and capable of working with minimal supervision. Additionally, this position involves developing documentation for the Helpdesk team. Strong communication skills and the ability to explain technical concepts to non-technical stakeholders are essential. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Assist in designing, developing, and implementing IT networks and infrastructure services., • Perform general maintenance and system upgrades., • Support 3rd Parties in Integration activities and offer technical guidance on deployed solutions., • Undertake typical break-fix support activities on all network-related infrastructure and services., • Proactive in the resolution of engineering obstacles, • Document Customer Network Topologies, • Ensure compliance with all current client processes and procedures., • Assist in developing automation software tooling to bring efficiency within the organization., • Be able to communicate effectively and professionally with internal and external clients., • Perform other related duties as assigned. REQUIRED SKILLS: • Strong knowledge and understanding of Networking concepts (DHCP, DNS, TCP/IP, VPN, etc.), Desktop as a Service (preferred Citrix experience), virtualization (preferred VMware experience), enterprise VoIP systems, MDM platforms, cloud services (Azure, AzureAD, Exchange, AWS, etc.) • Experience working in a Microsoft network environment, • Active Directory experience. Preferred: experience provisioning users, updating permissions, planning and deploying changes in AD, creating deploying/troubleshooting GPOs, etc. • Strong troubleshooting skills related to network issues., • Windows 10/11 Professional/Enterprise PC troubleshooting experience, • Experience setting up, troubleshooting, patching/updating Windows servers (2019 and up), • Some Linux knowledge DESIRED SKILLS: • Experience as Systems Admin, Microsoft 365 Admin, VoIP Admin, • Deep knowledge of Office 365 products, • Experience with VMware, strong understanding of virtualization and resource allocation, • PowerShell experience related to Exchange, AD, • Experience with SharePoint: setting up sites, managing permissions, etc. QUALIFICATIONS: • Bachelor of Science degree in Computer Engineering, Computer Information Systems, or related field, AND, • At least one current certificate: CompTIA A+, Network+, Security+, Server+, CCNA, or other relevant certifications, AND, • 2+ years of professional experience as a systems admin, IT Engineer/Technician, or Helpdesk (internships ok) OR Associate Degree (or Minor) in fields mentioned above, AND CompTIA A+ certification, AND, • At least one current certificate: Network+, Security+, Server+, CCNA, or other relevant certifications, AND, • 3+ years of professional experience as a systems admin, or a tier 2 IT Engineer/Technician, OR, • 4+ years of professional experience as an IT Technician/Helpdesk (internships ok) If your experience and skills don’t quite fit one of the previous categories, but it’s a mix of several points described above, we invite you to submit your application for consideration. Please include a 1-page resume outlining your unique experience and skills. If you have verifiable freelance and/or academic experience, please explain.

Job DescriptionDescription: Job Summary We are looking for a Senior Helpdesk Specialist to provide onsite IT support for our Buena Park office and assist with U.S. Helpdesk operations. This role focuses on end-user support, office IT maintenance, and cloud desktop / VM project support. The ideal candidate is hands-on, customer-focused, and comfortable working onsite with minimal supervision. Key Responsibilities • Provide onsite and remote support for Windows desktops, laptops, and peripherals, • Support printers, scanners, and office IT equipment, • Provide daily support for corporate email systems (Microsoft 365 / Exchange Online), • Assist with cloud desktop / virtual machine (VM) projects, including user support and troubleshooting, • Perform user onboarding/offboarding and basic account support, • Serve as primary IT support for the Buena Park office and all US users, • Document issues and solutions, and escalate when neededRequirements:, • 3+ years of experience in IT Helpdesk / Desktop Support, • Strong experience with Windows OS and end-user support, • Experience supporting printers, scanners, and office devices, • Experience with Microsoft 365 / Outlook / Exchange Online, • Basic understanding of cloud desktops, VMs, or VDI environments, • Strong communication and customer service skills, • Experience with Azure Virtual Desktop, VMware, or Citrix, • Basic networking knowledge (LAN / Wi-Fi), • Onsite role – Buena Park, CA, • Occasional after-hours or weekend support may be required BENEFITS • Medical insurance, • Dental insurance, • Vision insurance, • Paid Time Off #ZR

Job Description Alcala Consulting is a long-established IT support and cybersecurity firm serving clients across Southern California. We’re seeking a reliable and personable Level 2 Technology Support Specialist who can confidently troubleshoot in Windows, macOS, and Linux environments, communicates effectively, follows established processes, and consistently delivers an excellent client experience. This role is ideal for someone seeking a long-term career in MSP support—not for those looking to use it as a fast-track into DevOps, cloud engineering, or SOC work. We invest heavily in training and expect a stable, long-term fit. What You’ll DoTechnical Responsibilities • Troubleshoot and resolve Level 2 issues across Windows, macOS, and Linux, • Close 8 to 10 tickets per day, • Support Microsoft 365, Azure AD, and common SMB infrastructure, • Diagnose network issues (DHCP, DNS, VLANs, VPNs, Wi-Fi), • Configure and deploy desktops, laptops, and small office hardware, • Assist with onboarding/offboarding, • Perform patching, updates, and maintenance following SOPs, • Escalate only when appropriate, • Communicate clearly with technical and non-technical users, • Keep clients calmly informed during issue resolution, • Document work thoroughly, • Stay within process—no shortcutting, no freelancing, • Maintain accurate records, inventory, and ticket notes, • Participate in an on-call rotation Who Thrives in This Role The right person: • Is personable and patient, • Completes tasks fully—no loose ends, • Stays organized and documents everything, • Balances speed with thoroughness, • Communicates consistently, • Enjoys troubleshooting across multiple OSes, • Wants a long-term role in MSP work, • Learns steadily but isn’t chasing cloud/DevOps/SOC career pivots, • Keeps their cool under pressure, • Appreciates clear structure and predictable processes Requirements These are must-haves. • 3–5 years in a helpdesk, MSP, or technical support role, • Solid troubleshooting in Windows, macOS, and Linux (basic-to-intermediate Linux required), • Confident with Microsoft 365 and Azure AD admin tasks, • Strong understanding of networking fundamentals (DNS, DHCP, IP addressing, Wi-Fi, VLANs, VPNs), • Experience supporting remote workers, • Familiarity with printers, scanners, and peripherals, • Strong written and verbal communication skills, • Ability to lift up to 60 lbs and travel locally, • Valid driver’s license and reliable transportation Preferred (Not Required) • CompTIA A+, Network+, or equivalent certifications, • M365 or Azure certifications, • Experience with RMM/PSA tools, • Basic scripting familiarity (PowerShell, Bash), • Prior MSP experience Who Should NOT Apply This role is NOT a fit if you: • Are aiming for DevOps, cloud engineering, SOC/SIEM roles, or cybersecurity analyst positions, • Want deep engineering projects instead of user support, • Are uncomfortable documenting work or following SOPs, • Prefer to work alone without client interaction, • Want rapid title changes or constant novelty, • Get frustrated with non-technical clients, • Don’t plan to stay at least 2–3 years, • Dislike occasionally traveling to client sites Why Join Alcala Consulting • Stable MSP with a 27-year track record, • Supportive, professional, no-drama team culture, • Real training and growth within the MSP path, • Exposure to diverse environments and technologies, • Clear expectations, clear structure, and a reliable workload, • A team that values professionalism and strong client relationships If you’re technically solid, personable, and want a long-term MSP career—not a stepping stone—we’d love to meet you. Benefits • Comprehensive benefits package, including health, dental, and vision insurance., • Retirement plan with company match., • Paid time off and holidays., • Opportunities for professional development and career growth., • A supportive and collaborative work environment.

Job Description POSITION: Helpdesk Support Technician SUPERVISOR: Systems Manager STATUS: Hourly/Non-Exempt PAY RANGE: $21.00 - $24.00 Hourly The base pay offered will consider internal equity and may vary based on the candidate’s job-related knowledge, skills, experience, and other factors. LOCATION: Position is on-site at our Los Angeles facility with an expected rotation between other facilities and hubs, including City of Industry and Long Beach, CA. LOS ANGELES REGIONAL FOOD BANK The mission of the Food Bank is to mobilize resources to fight hunger in our community. To fulfill our mission, we source and acquire nutritious food and other products and distribute them to people experiencing nutrition insecurity through our partner agency network and directly through programs; energize the community to get involved and support hunger relief; and conduct hunger and nutrition education and awareness campaigns and advocate for public policies that benefit the people we serve. Food Bank employees are hired because of their unique skills, diverse perspective, and their commitment to our mission. This means that each of us, working together, will do all that we can to fulfill our vision that no one goes hungry in Los Angeles County. Our core values include: Respect, Stewardship & Accountability, Collaboration, Urgency, Service, Integrity and Diversity. Our organization is committed to maintaining a positive and engaging workplace for all employees. ESSENTIAL FUNCTIONS The position of Helpdesk Support Technician will troubleshoot and solve application issues and respond to end-user calls and e-mails. This position will provide excellent customer service and communication skills to assist users and answer questions at various end-user skill levels. WHAT YOU’LL DO End-User Assistance & Troubleshooting: Log all incidents and maintain the help desk ticketing system. Handle inbound calls and ensure customer satisfaction through the entire transaction. Respond to end-user calls and e-mails. Assist with the setup of Desktop/Laptop accounts. Install and/or maintain printers, copiers, and other office equipment. Account for internal office equipment assigned to users. Update cell phone accounts. On-call/after-hours support may be required when necessary to perform high-risk or planned downtime of company systems for upgrades and maintenance. Scheduling is based on staffing. May be scheduled to work Saturdays, nights, or be on-call as a regular part of the job. Systems Maintenance & Monitoring: Perform and monitor system backup and maintenance procedures under the supervision of the Systems Manager. Monitor the completion of automated system processes. Perform recovery procedures as directed. Assist in IT special projects as time permits. Duties and responsibilities are subject to change based on business needs. QUALIFICATIONS * Experience with Microsoft Navision Dynamics and Raiser’s Edge (preferred but not required). * Experience with Windows 11 and up personal computers and Microsoft Office applications. * Experience with Mobile Device Management System(MDM). * Minimum High School graduate with some college-level coursework in computer operating systems; Bachelor’s degree in Information Technology or Computer Sciences preferred * Experience with providing system support by telephone. * Be well organized and able to handle multiple tasks. * Ability to establish priorities effectively.. * Must have excellent customer service skills and exceptional phone etiquette. * Self-motivated individual with an optimistic attitude. * Attention to detail in a fast-paced environment. * Ability to work independently and with a group. * Able to communicate well (orally and written) in English. * Dependable in both production and attendance. * Able to lift, push, pull, and carry up to 40 pounds. * 2 - 3 years of troubleshooting experience in a business setting * Possess a valid California Driver’s License and have access to a reliable, insured vehicle. Must be able to travel within Los Angeles County as required. Work assignments may include various facilities and hubs across Los Angeles County, including locations in Los Angeles and the City of Industry, CA. Flexibility to commute between Food Bank facilities as needed is essential. * Passion for the Food Bank’s mission and commitment to the values of the organization: inclusion, diversity, equity, accessibility, respect, stewardship & accountability, collaboration, urgency, service, integrity, and diversity. BENEFITS We offer a comprehensive benefits package: * Medical: Employee HMO coverage as little as $10 per bi-weekly paycheck and access to Nonstop Health funds * Dental: Employee HMO coverage available at no cost * Vision: Comprehensive vision insurance with generous allowances for examinations and material costs * Flexible Spending Accounts * Employer-paid Life Insurance and Long-Term Disability * Optional Long-Term Care Insurance * 403(b) retirement savings plan with employer match * Employee Assistance Program (EAP) with expanded Mental Health * Employee recognition programs * Growth & career development support for professional certifications and additional training resources * Vacation: Two weeks annually for the first three years * Holiday: Nine paid holidays; eligible upon date of hire * Sick Leave Time available As a part of the Food Bank’s pre-employment screening process, all potential employees are subject to a Criminal Background Check. In instances of a federal, state or locally declared emergency, Los Angeles Regional Food Bank is typically considered an essential service and emergency responder; all of its employees may be called in to perform regular or emergent duties. The Los Angeles Regional Food Bank is proud to be an “Equal Opportunity Employer.” Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. The Food Bank fosters an organizational culture where ideas and decisions from all people help us grow, innovate, and serve in a rapidly changing world. We strongly encourage people from underrepresented groups to apply. Typical schedule Monday-Friday 7:30am-4:00pm; rotating Saturday on-call.

Job Description We are currently seeking an Entry-Level IT Support Technician to join our team. In this role, you will be the first point of contact for technical support across both office and manufacturing environments, helping ensure our engineers, operators, and staff can work efficiently with minimal downtime. Qualifications • 0–2 years of IT support or helpdesk experience (internship or lab experience acceptable), • High school diploma or GED required; Associate's degree or technical certification preferred, • Working knowledge of Windows 10/11 and Microsoft 365, • Basic understanding of networking concepts (TCP/IP, DNS, DHCP), • Strong troubleshooting and problem-solving skills, • Effective communication and customer service skills, • Ability to manage multiple priorities in a fast-paced manufacturing environment, • Experience with Active Directory or similar systems preferred, • Familiarity with ERP or MES systems in manufacturing environments is a plus, • CompTIA A+, Network+, or similar certifications are a plus Duties & Responsibilities • Provide first-level IT support for hardware, software, and network-related issues across office and manufacturing environments, • Diagnose and resolve issues on Windows workstations, laptops, and peripheral devices, • Set up, configure, and deploy new user equipment including computers, printers, and mobile devices, • Manage user accounts, password resets, and access permissions in Active Directory, • Troubleshoot basic network connectivity issues (VPN, Wi-Fi, LAN), • Log, track, and escalate support requests through the IT ticketing system, • Support manufacturing floor equipment such as barcode scanners, label printers, and inspection systems, • Assist with software installations, updates, and patch management, • Maintain IT asset inventory and documentation, • Support onboarding and offboarding activities from an IT perspective, • Follow company IT policies, procedures, and security standards, • Assist with special projects and provide general support to the IT team Qualifications • 0–2 years of IT support or helpdesk experience (internship or lab experience acceptable), • High school diploma or GED required; Associate's degree or technical certification preferred, • Working knowledge of Windows 10/11 and Microsoft 365, • Basic understanding of networking concepts (TCP/IP, DNS, DHCP), • Strong troubleshooting and problem-solving skills, • Effective communication and customer service skills, • Ability to manage multiple priorities in a fast-paced manufacturing environment, • Experience with Active Directory or similar systems preferred, • Familiarity with ERP or MES systems in manufacturing environments is a plus, • CompTIA A+, Network+, or similar certifications are a plus We are an ITAR-compliant facility, and all employees must meet ITAR eligibility requirements.

Job Description About SuperOrdinary At SuperOrdinary, we're the driving force behind the global success of today's most exciting consumer brands. We're not just an agency; we're a dynamic growth partner and marketplace expert, connecting brands like Disney, H&M, Laneige, Touchland, Glow Recipe, and Peter Thomas Roth with creators and consumers worldwide. Our team of e-commerce and social commerce gurus empowers brands to build influence, scale their global sales channels, and forge meaningful connections. We're at the forefront of the social commerce revolution, with a proven track record of explosive growth for brands on TikTok Shop and other innovative platforms. harnessing the power of short video, livestreaming to create engaging shopping experiences that seamlessly integrate e-commerce and entertainment. We are seeking an experienced, service-oriented IT Helpdesk Specialist to join our team in Los Angeles and support employees across our organization from our main office. This role will serve as a senior technical resource for end user support, helping to deliver reliable, responsive, and high-quality IT experience for both onsite and distributed team members. The ideal candidate is a hands-on IT professional with strong troubleshooting ability, sound judgment, and a customer first mindset. This person will handle complex technical issues, support core business systems, improve support processes, maintain documentation, and help guide day to day helpdesk operations. This role will also provide direction and support to junior helpdesk team members while helping elevate the overall quality and consistency of IT support. What You Will Do • Provide advanced technical support for hardware, software, account access, collaboration tools, and basic network related issues across Windows and Mac environments, • Serve as the escalation point for complex or unresolved support issues and drive them through to resolution with clear communication and strong follow through, • Support day to day helpdesk operations by helping prioritize incoming requests, monitoring ticket progress, and ensuring timely and effective response to employees, • Administer and troubleshoot core workplace systems including Microsoft 365, Slack, and other productivity and collaboration tools, • Support user provisioning, access changes, permissions management, and account troubleshooting across business applications and internal systems, • Lead technical onboarding activities for new hires, including account setup, device preparation, workstation readiness, and access to required tools and systems, • Manage offboarding activities by ensuring timely deactivation of accounts, removal of access, and proper collection or reassignment of company equipment, • Support the setup, maintenance, troubleshooting, and lifecycle management of laptops, desktops, peripherals, mobile devices, and other employee technology, • Use remote support and endpoint management tools to monitor devices, support patching, troubleshoot issues, and improve system reliability, • Create, maintain, and improve internal IT documentation, standard operating procedures, support articles, and end user guides, • Identify recurring support issues and recommend improvements to workflows, documentation, tools, and service practices to improve efficiency and user experience, • Partner with internal teams and external vendors as needed to resolve issues, coordinate support activities, and maintain a dependable technology environment, • Support office technology needs in the Los Angeles headquarters, including employee workstation support, conference room technology, and general onsite troubleshooting, • 5 or more years of experience in IT helpdesk, desktop support, or technical support roles, • Experience serving as a senior escalation point for end user support issues in a fast-paced business environment, • Strong hands-on experience supporting Microsoft 365, Slack, and other workplace productivity tools, • Strong working knowledge of Windows and macOS environments, • Experience with device support, account administration, permissions management, onboarding, and offboarding processes, • Familiarity with remote support tools, endpoint management platforms, and ticketing systems, • Experience with NinjaOne or similar remote monitoring and management tools is preferred, • Solid understanding of basic networking concepts and general business technology support practices, • Excellent troubleshooting and problem-solving skills with the ability to manage multiple priorities effectively, • Strong written and verbal communication skills with the ability to support both technical and nontechnical users, • Strong organizational skills, attention to detail, and commitment to documentation and process improvement, • Comfortable balancing hands-on technical support with broader operational improvement responsibilities, • Able to remain calm and effective during urgent or high impact support situations, • Service minded, dependable, and responsive with a strong sense of ownership, • Interested in improving systems, streamlining workflows, and creating a better employee support experience, • Ability to lift and carry equipment up to 25–50 pounds (e.g., laptops, desktops, monitors, and peripherals), with or without reasonable accommodation, • Ability to move, install, and set up IT equipment in office environments, including under desks and in confined spaces, • Ability to bend, kneel, crouch, and occasionally crawl to access cabling and hardware, • Ability to stand or walk for extended periods during onsite support activities, • Ability to use hands and fingers to handle, connect, and configure technical equipment This role is important to the continued growth and stability of our IT support function. The Senior IT Helpdesk Specialist will help strengthen day-to-day operations, improve service quality, support employees more effectively, and bring greater structure and maturity to the helpdesk experience across the organization. Powered by JazzHR 0HslObwHe9

Job DescriptionPosition Description Summary This position will follow established procedures to troubleshoot, coordinate and resolve systems or hardware related incidents. The position is responsible for the initial analysis, diagnosis and troubleshooting of events. Ensure reported production outages/incidents are communicated and resolved in an expeditious manner. Manage staff onboarding and offboarding processes. Provide helpdesk related support in all areas of IT functions for the customer. Essential Job Duties (include the following but not limited to) • Answer incoming customer emails to the Help Desk., • Follow established procedures to diagnose and troubleshoot system issues., • Analyze, determine, and document reported production outages/incidents., • Determine severity, impact, and nature of incidents. Escalate as needed., • Communicate clearly with other team members., • Submit requests for new services or applications requests in Freshdesk and IT Service-Now and other related tracking applications., • Complete onboarding or offboarding functions for staff being mobilized or demobilized., • Perform hardware and software installations., • Oversee deployments and relocations of staff at various locations., • Provide IT support at Division-wide sponsored events., • Provide on-the-job training to new department staff members. Capable of diagnosing and resolving hardware component failures including motherboards, power supplies, memory and storage devices. Proficient in handling upgrades, replacements, and configurations. Network Infrastructure Troubleshooting: Capable of identifying and resolving common LAN/WAN issues such as cabling faults, switch/router configuration errors, and IP conflict resolution. Adept in managing network performance and connectivity troubleshooting, including wireless networks and VPN issues. Installation, Configuration, and Maintenance: Windows Operating Systems: Proficient in the installation, configuration, and administration of Windows operating systems (Windows 10, 11). Experienced in applying security patches, system updates, and driver updates. Microsoft Office 365 Suite: Proficient in deploying, troubleshooting, and providing user support for both standalone Microsoft Office and Microsoft 365 versions. Highly experienced with core productivity tools such as Word, Excel, PowerPoint, and Outlook, as well as collaboration and integration solutions like OneDrive and Teams Professional Experience Level/Other Qualifications • Must be able to lift at least 40lbs., • Ability to organize short and long-term tasks and communicate status of tasks with clients and management., • Effective oral and written communication skills, with an ability to communicate complex issues to a non-technical audience., • Ability to work with others., • Self-starter with results driven focus., • Capability to assume additional responsibilities., • May assume other duties as required/needed., • Maybe required to work past regular work shift if needed., • Maybe required to work various shifts as needed., • This position offers a hybrid/telework schedule., • Candidate must have access to company vehicles or be willing to use personal vehicle. Job Posted by ApplicantPro

NMI is committed to providing equal employment opportunity for all persons regardless of race, color, religion, sex, age, marital status, national origin, sexual orientation or sexual identity, genetic information, citizen status (except those that do not have the legal right to be employed in the U

One of the following - ITIL v3 Foundations, Help Desk Institute's HDA, CSR, or other IT industry certification. At Makpar Corporation we understand that we all need to balance work and life – that is why we have a great benefits package, excellent training and career development opportunities, fl

This role includes implementing advanced configurations, automation, integrations, and ensuring system scalability, reliability, and alignment with business needs. We specialize in optimizing IT infrastructure, providing expert guidance, and supporting workforce needs with top-tier staffing services

Clearway offers all eligible employees working 20+ hours per week a comprehensive menu of benefits: generous PTO, medical, dental & vision care, HSAs with company contributions, health FSAs, dependent daycare FSAs, commuter benefits, relocation, & a 401(k) plan with employer match, a variety of life

This is a remote position, but candidates must be based in the Houston, TX area to support clients onsite as needed. Familiarity with RMM and PSA tools. Ability to manage multiple priorities in a fast-paced environment.

Collaborate with leadership to align technology initiatives with business goals. Familiarity with remote monitoring and management (RMM) tools. IT support or systems administration, with at least 1–2 years in a leadership or managerial role.

The technician serves as the primary onsite representative of the company, working closely with internal engineering and remote support teams to deliver responsive, high-quality service. Ensure all work complies with HIPAA, data security, and confidentiality requirements. The ideal candidate is a we

You will also handle all IT support requests and assist colleagues with their IT needs. Familiarity with Microsoft 365 Business Premium. At Elite Dermatology, we’re committed to providing a superior level of care in a friendly and personalized environment.