It helpdesk jobs in Akron, OhioCreate job alerts

Job Description Do you want to make a difference every day? Would you like to work for a global manufacturer with a world-class approach to people, process and product? Then make SPIROL your new home and career! At SPIROL, we work with our customers to help them succeed. From automobiles, to hand and power tools, to aerospace and green energy, SPIROL provides the engineered metal fasteners that literally hold the world together. We are looking for an experienced IT Service Manager who values exceptional service and responsiveness to join our team. This role is 100% on site. As the IT Service Manager for SPIROL you will: • Be responsible for the global delivery of IT services, providing the complete tools for the organization within the infrastructure set for global employees to perform effectively and efficiently., • Manage all aspects of day-to-day IT infrastructure operations, documenting and managing internal and third-party vendor escalations., • Configure and manage software related to server and network infrastructures, managing operating systems and providing technical support for software development and utility applications/platform technologies used by the applications team., • Manage, maintain and drive improvements in the service desk software platform to ensure highly responsive and efficient IT request capture and processing., • Bachelor's Degree in Information Technology or Computer Science., • 8-10 years of progressive experience in an IT function, with 3-5 years in a management role., • Relevant professional certifications, such as ITSM, ITIL, COBIT 5, CompTIA, CAPM, and/or commensurate work experience working in a controlled IT environment., • Demonstrated independence and leadership in building out IT activities and documenting associated procedures supporting IT policy., • Competitive Compensation Structure, • Health/Dental/Vision/Life Insurance, • Disability Insurance, • 401(k) with Company Matching, • ESOP Pension, • Pet Insurance, • Paid time off, • Employee Referral Bonus Program, • Education Assistance Program SPIROL an equal opportunity employer. SPIROL does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law. Job Posted by ApplicantPro

Job Description Do you want to make a difference every day? Would you like to work for a global manufacturer with a world-class approach to people, process and product? Then make SPIROL your new home and career! At SPIROL we work with our customers to help them succeed. SPIROL has over 75 years of precision manufacturing to support the aerospace, capital goods, automotive and industrial markets. We currently have an opening on our talented Information Technology team, and are in need of a IT Support Technician Level II. As an IT Support Technician Level II, you will be part of the helpdesk team and provide technical support throughout the global SPIROL organization. As IT-related issues and requests are escalated from Tier I, you'll flex your strong communication skills to provide an exceptional customer experience for the SPIROL team. We're looking for an individual with experience providing IT support, which includes deploying new hardware, troubleshooting printer and other peripheral issues, installing and configuring software, and supporting the Microsoft 365 platform. Experience can include internships. If you're searching for an opportunity to grow your skill set and participate in a continuous improvement environment, where your career goals are supported and diversity of thought is encouraged, apply today! This is an 100% on-site position in Stow, Ohio. Some travel to other SPIROL locations required, including sites outside of the USA. BENEFITS: • Health/Dental/Vision, • Company fully paid Life, Short/Long Term Disability, • Competitive Compensation, • Immediate Paid Vacation, • 11 Paid Holidays, • PTO, • Opportunity for Advancement, • Education Assistance, • Employee Assistance Program, • Pet Insurance, • 401(k) with Company Matching SPIROL an equal opportunity employer. SPIROL does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law. Job Posted by ApplicantPro

Job Description AtNetPlus is a Managed Service Provider providing our clients IT support, cybersecurity, 24/7 helpdesk support, on-site services, and system development. We pride ourselves on delivering exceptional IT services while going above and beyond for our clients. Our team of experts continuously refines our solutions to ensure they are effective and current. What truly sets us apart is our commitment to outstanding performance and support for our clients on their journey to success. AtNetPlus embodies core values of being Collaborative, Respectful, Effective Communicators, Driven, and Supportive. We strive to hire candidates who exemplify these values and expect our staff to embrace them to provide the best customer service possible. We have a culture of promoting from within, and due to our growth, we are currently looking to expand our team. If you are a tech-savvy individual with a strong customer service background, we want you on our team! We are currently seeking a full-time Service Desk Analyst in our Stow, Ohio office. The Service Desk Analyst will be responsible for providing technical assistance and support related to computer systems, hardware, and software. This role involves troubleshooting issues and ensuring the optimal functioning of user systems. KEY RESPONSIBILITIES INCLUDE: • Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware., • Troubleshoot issues through diagnostic techniques and pertinent questions., • Walk clients through problem-solving processes in a polite and professional manner., • Follow up with clients to ensure issues have been resolved., • Create and manage support tickets in accordance with team protocols., • Document internal procedures and maintain client records., • Install, modify, and repair computer hardware and software., • Must have a strong understanding of the following technologies:, • Windows Operating Systems, • Microsoft Office Suite, • PC Hardware Troubleshooting, • Networking Basics, • Active Directory Management, • Experience with ticketing systems is a plus., • Must possess a valid driver's license and have access to a reliable automobile with insurance., • Strong communication skills, both verbal and written, along with a solid customer service orientation and problem-solving capabilities., • Ability to work independently and as part of a team. • Flexible Work-From-Home Schedules, • Competative Wages, • Full Suite of Insurance Coverages (Medical, Vision, Dental, LTD, Life), • Company pays approx. 70% of primary medical insurance, and contributes to HSA, • Short Term Disability (company paid) & Long Term Disability, • Basic Life Insurance (Company Paid) and Voluntary Life, • 401k Pension Plan with up to 4% Match and Immediate Vesting, • 15 Days of PTO to Start & 9 Holidays Per Year, • Training/Certification Reimbursement, • Tight-knit Team Environment, • End of the Year Discretionary Bonus, • Cell Phone Allowance +Career Pathing and Growth Opportunities

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Drive and manage interactions w

Position Details: Client Industry: IT Job Title: Data Center Technician Duration: 6 months of contract, Possible Extension/Conversion Work Location: Canton, MS 39046 (5 day onsite) Schedule: Mon-Fri: Std Business Hours Start: ASAP! Pay Rate: 20$ - 23$ per hour Benefits: The Company offers the follow

Self-directed with the ability to work independently with minimal supervision. Participate in IT initiatives, such as hardware/software upgrades and migrations, supporting smooth transitions and minimal disruption. Be able to identify and assign priorities and severity to incoming issues.

People Architects and our clients are equal opportunity employers and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. This is an exciting opportunity to be part of a

EDUCATION OPPORTUNITIES Beyond professional credentials and certifications, Information Professionals can advance their education by: Pursuing opportunities at institutions such as Naval Postgraduate School (NPS) or Navy War College (NWC) Completing Joint Professional Military Education (JPME) at on

Collaborate with cybersecurity teams to ensure infrastructure security and compliance with industry standards (e. Partner with application, security, and business teams to support cross-functional initiatives. Arhaus is committed to the principle of equal employment opportunity for all employees and

Participate in IT initiatives, such as hardware/software upgrades and migrations, supporting smooth transitions and minimal disruption. Self-directed with the ability to work independently with minimal supervision. Strong problem-solving, documentation, and communication skills with the ability to e

This role may include: Leading the Naval network warfare missions in developing tactics and procedures to realize tactical, strategic, and business advantages afloat and ashore Driving interoperability with joint, allied, and coalition partners Building professional excellence through education, tra

Collaborate with cybersecurity teams to ensure infrastructure security and compliance with industry standards (e. Partner with application, security, and business teams to support cross-functional initiatives. Arhaus is committed to the principle of equal employment opportunity for all employees and

People Architects and our clients are equal opportunity employers and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. This is an exciting opportunity to be part of a

Collaborate with cybersecurity teams to ensure infrastructure security and compliance with industry standards (e. Arhaus is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Partner w

Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Qualified applicants with criminal histories, including arrest

The Digital Delivery Director will lead a team of engineers and collaborate closely with product, UX, and business stakeholders to ensure quality, reliability, and consistency across all retail touchpoints. Responsible for setting and executing the talent strategy through hiring, onboarding, learnin

Carrols Restaurant Group - 4012 Burbank Road [Maintenance Technician] As a Service Tech at Carrols Restaurant Group, you'll: Prioritize and complete needed repairs as they occur in a timely fashion; Work with the R&M Budget to implement preventive maintenance procedures as defined by company represe

Qualifications: 2+ years of IT support experience Familiar with M365 administration, backup tools, and VoIP systems Experience with computer setup and imaging Basic knowledge of IT systems, networks, and software (Microsoft 365, Active Directory, Windows, macOS, Linux)

Dell/Lenovo Certification Training Responsibilities and Skills Providing customer break fix support for designated equipment Communicating clearly in written and verbal form Possess excellent customer service skills Accepting and delivery of all service calls assigned Completing all administrative t

Define and implement continuous improvement initiatives within cybersecurity program standards, revising and updating policies in accordance with emerging industry standards. Relevant professional certifications, such as ITSM, ITIL, COBIT 5, CompTIA, CAPM, and/or commensurate work experience working

All decisions as to employment with the Firm are governed solely on the basis of merit, competence, and qualifications, and are not influenced or informed in any manner by the employee’s or applicant’s race, color, religion, sex, age, national origin, ancestry, disability, marital or par

This isn't just a management role; it's a "player/coach" opportunity , splitting your time 50/50 between hands-on technical support and strategic team leadership. Excellent communication skills with the ability to navigate and defuse challenging situations. Familiarity with ITIL or similar framework

Execute release (data and code) activities related to the operations and monitoring of SBS internal and external web sites, critical business systems and revenue generating systems. Must be a team player with a positive attitude, enthusiasm, initiative, sense of urgency, and be self-motivated. Abili

Dell/Lenovo certification training Responsibilities and Skills Providing customer break fix support for designated equipment Communicating clearly in written and verbal form Possess excellent customer service skills Accepting and delivery of all service calls assigned Completing all administrative t

Manage project budgets, schedules, and design quality while aligning with stakeholder priorities. Structured cabling, IT networks, security & access control, baggage systems, AV systems, building management controls, and life safety systems. Familiarity with ORAT (Operational Readiness and Airpo

Provide technical leadership and work closely with functional councils and subject matter experts to deliver solutions in the digital space which enhance SPIROL's operations and improve its global competitiveness. Demonstrated ability to work collaboratively with all levels of an organization, commu

We remind all candidates to take caution with any position that they are applying or when engaging with recruiters. Delivers to plant / program launch activities in accordance with IT Risk and System policies. Liaise with business/process owners and IT management on changes to the IT environments re

AtNetPlus is a Managed Service Provider providing our clients IT support, cybersecurity, 24/7 helpdesk support, on-site services, and system development. Strong communication skills, both verbal and written, along with a solid customer service orientation and problem-solving capabilities. Short Term

As an IT Support Technician Level II, you will be part of the helpdesk team and provide technical support throughout the global SPIROL organization. This is an 100% on-site position in Stow, Ohio. SPIROL does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability

Security Management: Develop and enforce security policies and procedures to protect organizational data and IT resources. Performance Monitoring: Implement and maintain monitoring solutions to proactively identify and resolve issues, ensuring high availability and performance of Windows platforms a

Navanti provides equal employment opportunities (EEO) to all employees and qualified applicants for employment without regard to race, color, religion, gender, gender identity, sexual orientation, ancestry, national or ethnic origin, age, marital status, handicap, disability, or status as a Veteran.