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Supervisor Merchant Support and Payment Systems HF Sinclair is seeking a Supervisor Merchant Support and Payment Systems in Salt Lake City, UT. In this role you will lead day-to-day operations of store technology support and Point of Sale (POS) engineering efforts, ensuring stable, secure, compliant, and efficient payment and retail system performance across a distributed store network. You will oversee a team of support specialists and POS engineers, driving prioritization and execution of work. You will also partner with vendors and internal stakeholders to resolve basic to complex customer POS and payment issues, manage enhancements, and improve operational maturity. Job Duties • Supervise and develop support specialists and POS engineers; provide guidance, coaching, and mentoring., • Establish clear priorities, manage ticket intake queues, and ensure SLA adherence., • Coordinate POS system releases, upgrades, and incident responses (Verifone, Invenco (Gilbarco), NCR petroleum systems)., • Partner with the Lead POS Engineer to manage key POS, payment, and fuel system vendors., • Hold vendors accountable; facilitate performance reviews, escalations, and deliverable tracking., • Serve as liaison between business stakeholders and technical teams, communicating impacts, priorities, and timelines., • Support store operations, finance, marketing, and payments teams, with issue resolutions and operational improvements., • Communicate impacts, priorities, and timelines to non-technical audiences., • Lead and refine support processes, escalation paths, and documentation., • Drive standardization of minimum technical requirements across a diverse store base., • Provide data reports to support POS technology and payments initiatives., • Supervises and develops the POS Engineering Specialists resolving complex POS and payment related technical calls for Distributors and dealers., • Produces accurate and timely data reports to support POS technology and payments department initiatives., • Addresses technology and network issues related to payment acceptance, both internally and externally., • Collaborate with the Payments organization's as an contributing SME to the organization on POS hardware, software, and emerging technologies in the petroleum space. Experience • A minimum of eight (8) years in petroleum POS and related payment systems, • A minimum of three (3) years of people management experience., • People Management Skills, • Technical understanding of POS systems, mobile payment applications (Android/iOS), and payment processing, • Strong problem-solving, decision-making, and analytical skills, • Effective leadership, interpersonal, and communication skills, • Ability to prioritize, delegate, and manage multiple initiatives simultaneously, • Helpdesk support experience including phone systems and troubleshooting, • Vendor relationship management experience, • POS Systems Certifications (VASC, ASC), • Payment Processor management (Fiserv, Chase, etc.), • POS Lab Support management, • Office based exempt role in Salt Lake City, Utah, with a hybrid shift potentially available after training., • Some off hours and weekend support of staff and customers is required based on customer (internal & external) needs. Our One HF Sinclair Culture: At HF Sinclair, we are united through our One HF Sinclair Culture, which is underpinned by our five core values of Safety, Integrity, Teamwork, Ownership and Inclusion. Developed to empower our people, our five core cultural values are at the heart of everything we do and extend to how we engage our stakeholders. These values influence our decisions, shape our behaviors and keep us connected across the entire organization. We maintain a true Safety culture for our employees, communities, environments and customers. Our goal is to make sure everyone returns home safely each day. We have a long-standing commitment to Integrity and ethical behavior and do what is right for our employees, investors, communities and the environment. We encourage employees to Step Up and Stand Out by championing a culture of Teamwork and Ownership. We foster a culture of Inclusion by encouraging diversity of experiences, viewpoints and backgrounds. What makes each of us different, together makes us stronger. About HF Sinclair Corporation HF Sinclair Corporation, headquartered in Dallas, Texas, is an independent energy company that produces and markets high-value light products such as gasoline, diesel fuel, jet fuel, renewable diesel and other specialty products. HF Sinclair owns and operates refineries located in Kansas, Oklahoma, New Mexico, Wyoming, Washington and Utah and markets its refined products principally in the Southwest U.S., the Rocky Mountains extending into the Pacific Northwest and in other neighboring Plains states. HF Sinclair supplies high-quality fuels to more than 1,500 branded stations and licenses the use of the Sinclair brand at more than 300 additional locations throughout the country. In addition, subsidiaries of HF Sinclair produce and market base oils and other specialized lubricants in the U.S., Canada and the Netherlands, and export products to more than 80 countries. Through its subsidiaries, HF Sinclair produces renewable diesel at two of its facilities in Wyoming and also at its facility in Artesia, New Mexico. HF Sinclair provides petroleum product and crude oil transportation, terminalling, storage and throughput services to its refineries and the petroleum industry. Equal Opportunity Employer HF Sinclair Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status or any other prohibited ground of discrimination.

Job Description Helpdesk Agent / IT Support Specialist Pay: $18.00–$20.00 per hour Job Type: Full-time Schedule: Monday to Friday, day shift, 8-hour shift Location: In person About the Role We are looking for a motivated and dependable Helpdesk Agent / IT Support Specialist to join our team. This full-time, in-office position supports daily IT operations, assists employees with technical issues, and helps maintain reliable systems across multiple company locations. This role is a great fit for someone who enjoys troubleshooting, working with people, and providing hands-on support for hardware, software, accounts, network equipment, and basic infrastructure needs. The ideal candidate is professional, responsive, detail-oriented, and comfortable working in a fast-paced environment. Responsibilities • Provide day-to-day helpdesk support to employees and end users, • Troubleshoot hardware, software, printer, email, login, and connectivity issues, • Set up, configure, and maintain computers, peripherals, user accounts, and basic IT equipment, • Support Microsoft Entra ID, Microsoft 365, and Google Workspace environments, • Assist with network infrastructure tasks, including running cables, supporting installations, and troubleshooting connectivity issues, • Support UniFi equipment, access points, switches, and related network devices as needed, • Work with NVRs, DVRs, and camera systems, • Document issues, resolutions, system changes, and recurring problems, • Escalate complex technical issues to the appropriate internal or external support resources, • Travel to other company locations for support, installations, and troubleshooting when necessary, • Assist with occasional after-hours or weekend projects, system updates, or emergency support, • Maintain confidentiality and professionalism when handling company systems, accounts, security tools, and employee information Qualifications • Experience in helpdesk, IT support, technical support, or a similar role preferred, • Strong working knowledge of computer hardware, software, printers, basic networking, and user support, • Experience with Microsoft Entra ID, Microsoft 365, and Google Workspace preferred, • Experience with UniFi equipment is a plus, • Familiarity with NVRs, DVRs, camera systems, or access control systems is a plus, • Strong troubleshooting, problem-solving, and follow-through skills, • Good communication and customer service skills, • Ability to explain technical issues clearly to non-technical users, • Ability to work independently and as part of a team, • Degree or certification in Information Technology, Computer Science, or a related field preferred, but not required, • Relevant hands-on experience may be considered in place of formal education Requirements • Valid driver’s license required, • Reliable vehicle required, • Ability to travel to other company locations, including locations several hours away, as needed, • Ability to lift, move, and install IT equipment as needed, • Ability to work in person and provide on-site support, • Ability to assist with occasional after-hours, weekend, or emergency support when necessary Benefits • Health insurance, • Dental insurance, • Vision insurance, • Paid time off, • Employee discount Equal Opportunity Employer We are an equal opportunity employer and are committed to creating an inclusive workplace for all employees. Company DescriptionWe are a great company to work for.We are a great company to work for.

Job Description We are seeking a committed Helpdesk Admin to be part of our team at Celtic Bank. The IT Helpdesk Administrator is responsible for providing first-level technical support to employees across the organization. This position also supports basic security and risk mitigation activities by assisting with the identification and escalation of potential security concerns. The Helpdesk Admin requires strong technical acumen, customer-service skills, and the ability to work both independently and collaboratively within the IT department. WHAT YOU’LL DO AT CELTIC BANK • Provide technical assistance and support for hardware, software, and network[1]related issues in a timely and professional manner., • Troubleshoot and resolve incidents involving workstations, mobile devices, printers, and peripheral equipment., • Assist with the identification, documentation, and escalation of potential security risks in accordance with departmental procedures., • Perform computer imaging and deployment, including operating system installation, configuration, and setup., • Support user account lifecycle activities utilizing Okta, Active Directory, and Intune Company Portal., • Provide technical support for Windows 11, Android, and iOS devices., • Assist with patching and device management activities through BigFix., • Prior experience in a help desk or technical support role within a corporate environment., • Understanding of general information security risks, including patching practices,, • secure configurations, and user access hygiene., • Strong analytical, problem-solving, and troubleshooting abilities., • Effective interpersonal and communication skills, with the ability to provide clear and professional support to end users., • Okta (user authentication, MFA support, application access)., • Active Directory (account administration, group membership management)., • Intune Company Portal (device enrollment, application deployment)., • Windows 11 operating system., • Android and iOS mobile platforms., • Printers and multifunction office devices., • Medical, dental, vision, • 401(k) with employer match, • Life and long-term disability coverage, • HSA and FSA plans, • Holidays and paid time off requests, • Robust wellness program (we’re talking catered meals three times a week, lunch and learns, and onsite gym!) Headquartered in the heart of downtown Salt Lake City, Utah, Celtic Bank was named a top SBA lender in the nation in 2025! Celtic Bank is a leading nationwide lender specializing in SBA 7(a), SBA 504, USDA B&I, express loans, asset-based loans, commercial real estate loans and commercial construction loans. Celtic Bank is an equal opportunity employer and complies with all applicable federal, state and local fair employment practices laws. Physical and Other Requirements This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. • Stationary Work: The employee is frequently required to stand; walk; use hands to type, handle documents, and perform other office related duties. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Mobility: The employee in this position needs to occasionally move between work sites and inside the office to access file cabinets, office machinery, etc., • Communicate: The employee is regularly required to talk or hear and will frequently communicate with others. Must be able to read, write and understand fluent English., • Work Model: The employee in this position will work either a fully Onsite or Hybrid work model. All employees, regardless of location, may be required to travel to the Salt Lake City office for mandatory company meetings, events, or related occasions., • Utah-based employees: Hybrid work schedule available after initial training period in our Salt Lake City, Utah office – department and job requirements will determine eligibility.

Job DescriptionDescription: The IT Support Specialist is responsible for assisting with many processes throughout the IT department, including, but not limited to: hardware support for computers, laptops, printers, and mobile phones, and general software support for common applications and licenses used throughout the company, including NetSuite, Microsoft Office, and others. • This is a part-time, temporary/contract role with 20-24 hours per week onsite at our Salt Lake City office, • This is a 3 month contract with ability to convert to a full-time team member based on performance, attitude and company growth · Terminate and archive accounts as needed · Assign approved licenses to various users, track license usage by department. · Prepare computers and workstations for new staff · Conduct new employee training on use of software and computer security principals Hardware and Software support • Support team members through a robust Helpdesk ticketing system, • Provide friendly support by rapidly responding to issues and persistently following up until resolution, • Support onsite computers in our Salt Lake City headquarters, • Support field team hardware: laptops, mobile phones, • Escalate issues to remote technology employees as needed and assist by providing onsite support to them, • Provide assistance and support for any issues from employees related to systems, software, and hardware, • Support employees in using Microsoft 365, including Outlook, Calendar, OneDrive, and Office apps, • Local and remote support of Windows and MacBook computers, • Troubleshoot basic hardware and software problems, including network printers, and iPads, • Work with network administrators to install and configure network equipmentRequirements: Qualifications: • Minimum 2 years of experience in a Help Desk or IT Support environment, supporting a broad range of end-user technical issues., • Strong customer service orientation, with the ability to de-escalate situations and provide calm, professional support in high-pressure or time-sensitive environments., • Demonstrated ability to troubleshoot and resolve technical issues across both Mac and Windows environments., • Solid problem-solving and troubleshooting skills, with the ability to diagnose issues and implement effective solutions., • Working knowledge of basic networking concepts, including the ability to troubleshoot wireless connectivity issues., • Excellent written and verbal communication skills, with the ability to clearly explain technical information to non-technical users., • Highly detail-oriented and organized, with a strong commitment to accuracy and follow-through., • Ability to follow established processes and procedures while maintaining efficiency and service quality., • Self-motivated and proactive, able to work independently, prioritize tasks, and take initiative when addressing issues., • Ability to quickly learn and adapt to new systems, software, and technologies. We consider all qualified applicants for employment without regard to race, color, religion, sex, pregnancy, national origin, age, sexual orientation, gender identity or expression, disability, genetic information, protected veteran status, or any other legally protected characteristic.

Job DescriptionDescription: The Digital Support II provides mid-level technical support to Campbell Companies end-users, handling Tier 2/3 incidents and service requests across hardware, software, and application environments. This role takes ownership of moderately complex issues escalated from Digital Support I, contributes to IT projects, manages device provisioning and hardware lifecycle activities, and supports field locations as needed. Duties and Responsibilities Incident Resolution & Ticket Management: • Receive, triage, and resolve Tier 2/3 support tickets within defined SLA targets., • Diagnose and resolve hardware, software, operating system, and application issues for desktops, laptops, and peripherals., • Escalate unresolved issues to the Senior Digital Support Lead or appropriate specialist with thorough documentation., • Configure and deploy new endpoints using Microsoft Intune Autopilot and standard imaging procedures., • Manage hardware refresh cycles: coordinate procurement, imaging, deployment, user data migration, and decommission., • Participate in IT projects such as hardware refreshes, office moves, M365 rollouts, and application deployments., • Support AV systems and Microsoft Teams Rooms, including setup, troubleshooting, and maintenance., • Communicate clearly and professionally with end-users, providing status updates and setting expectations., • Contribute to high customer satisfaction scores through timely, thorough, and friendly service. Education: • Associate’s or Bachelor’s degree in Information Technology, Computer Science, or a related field., • Minimum of 2–3 years of experience in IT support or a helpdesk/service desk role., • Proficiency with Windows 10/11 and Microsoft 365 applications., • Experience with Microsoft Intune for endpoint management and device provisioning., • Familiarity with ITSM ticketing systems (ServiceNow, Jira, or similar)., • Basic networking knowledge (TCP/IP, DNS, DHCP, VPN)., • Strong customer service orientation and professional communication skills., • Ability to manage multiple open tickets and prioritize effectively., • CompTIA A+ or Microsoft 365 Certified: Fundamentals., • Microsoft Certified: Modern Desktop Administrator Associate a plus Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c). Requirements:

We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or

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