Trabajos it helpdesk en Irving, TexasCrear alertas

Job Description Mission Statement: Uplift's mission is to create and sustain public schools of excellence that empower each student to reach their highest potential in college and the global marketplace and that inspire in students a life-long love of learning, achievement, and service in order to positively change their world. Primary Purpose: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The ERP System Administrator is responsible for assisting with a new ERP implementation and managing, maintaining, and optimizing the new system going forward. This role is also responsible for ensuring the system's stability, security, and functionality while supporting Finance, Human Resources, and IT stakeholders. The ideal candidate has strong expertise in Workday implementation, administration, configuration, integrations, and security, with the ability to troubleshoot issues and drive system enhancements. Duties/Responsibilities: • Administer and configure Workday modules, ensuring optimal system performance., • Partner with HR/Finance to manage Workday user accounts, roles, and security groups, ensuring compliance with policies., • Oversee system upgrades, patches, and releases; conduct regression testing and validation., • Act as a technical liaison for Workday helpdesk tickets., • Assist the system administration team with on-call, after-hours support., • Assist with configuration of business processes, workflows, notifications, and security roles in Workday., • Partner with HR, Finance, and IT teams to identify system improvements and implement solutions., • Support reporting and dashboard development to meet business needs., • Manage and troubleshoot Workday integrations with third-party systems., • Oversee data integrity, including audits, validations, and corrections., • Support data migrations and provide guidance on data governance., • Provide advanced user support, resolving system issues and tickets in a timely manner., • Creating training and documentation to share with Workday end-users and power users., • Act as a Workday subject matter expert, staying current on new features and best practices., • Analyze information and technology needs from a strategic and operational perspective, determine requirements and resources and make recommendations to support Uplift Education's growth., • Provide assistance to the system administration team on the rollout of new technologies for Uplift Education., • Interface with nontechnical people on technical issues competently; strong verbal and written communications skills; experience handling large volume workloads with moderate management oversight., • Perform job functions moderately independent with excellent problem-solving skills, • Project manage IT work initiatives and provide reasonably accurate estimates., • Perform data backups and disaster recovery operations., • Train, coach, and mentor system administration team members and other junior staff on the Workday system., • Escalate and coordinate with third party vendors on Workday related incidents or problems. Physical Demands: Work is conducted in an office environment and requires the ability to operate office equipment and technology devices. At times you will be expected to lift and/or carry technology equipment not to exceed 50 pounds. Work Environment: Travel to multiple sites within the Uplift Education district is required. Work is normally conducted in an office setting. Application Procedure: Apply online All your information will be kept confidential according to EEO guidelines. Uplift Education is an equal employment opportunity employer and will not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state or local law. Education, Experience, and/or Certification(s) • Education Requirements:Bachelor's degree in Information Systems/Technology, Human Resources, Business Administration, or related field (or equivalent experience)., • Experience Requirements3–5+ years of hands-on Workday system administration experience.Strong expertise in Workday Finance and HR, security configuration, and business process setup.Experience with Workday reporting, calculated fields, and integrations.Knowledge of data privacy, compliance, and audit requirements.Excellent troubleshooting, analytical, and problem-solving skills.Strong communication and stakeholder management abilities., • Special Skills/CertificationsWorkday certifications (HCM, Security, Reporting, Integrations, or Payroll).Experience supporting multiple Workday modules (e.g., Benefits, Compensation, Absence, Recruiting, Financials).Familiarity with integration tools such as Workday Studio, EIB, and PECI.Prior experience in a mid-to-large organization or multi-entity environment. Required Skills/Abilities: • Communication Skills:Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read, analyze and apply common sense to understand and to carry out instructions in written or oral form. Ability to communicate effectively with all levels of personnel, students, and parents. PI4ab4d271146b-25405-39495869

Under general supervision, in an in-bound call center environment, User Support Specialists provide technical software problem resolution to end users through troubleshooting and step-by-step solutions. Solutions include, but are not limited to, resolving username and password problems, fixing application error messages, assisting with application support and troubleshooting email issues. Support will be provided by clearly communicating technical solutions in a user-friendly, professional manner. The User Support Specialist provides technical assistance, troubleshoot, resolve user issues via helpdesk, and manage user accounts/permissions. Common tasks include troubleshooting Word document errors, etc. Key Responsibilities Technical Support: Troubleshooting Microsoft Office applications (specifically Word, Excel, Outlook) **Redlining a Word document means editing it in a way that shows revisions or comments. It involves adding, deleting, and modifying text, as well as highlighting or underlining areas that require attention. Qualifications: • Previous law firm experience preferred;, • Knowledge of Microsoft Office (especially Word) and general legal applications;, • Proper phone etiquette;, • Ability to speak and write clearly and accurately;, • Outstanding customer service;, • Willingness to cooperate with others and work within a team;, • Ability to be on-call, including weekends and holidays as needed;, • Some hardware setup and troubleshooting skills preferred. ***FOR IMMEDIATE CONSIDERATION, PLEASE SEND A COPY OF YOUR UPDATED RESUME.

Overview: If you reside in California, please see our ___ for more information about our data handling practices and your data rights. Responsibilities: MV Transportation is seeking an Information Technology Manager. This individual shall be a self-starter, highly motivated and able to work in a fast-paced environment. The Information Technology Manager is responsible for handling various technology issues related to a transit environment and supporting corporate infrastructure. Responsibilities: • Responsible for providing Trapeze software direction, desktop, server and network support for client operations according to Service Level Agreements (SLA). This includes, but not limited to, desktop and server repair, network maintenance, helpdesk tickets, disaster recovery and other projects as assigned., • Support of analog, Digital, or VOIP telephone System, T-1, fax and DSL lines., • Responsible for supporting local technologies related to transit operations, such as; Mobile Data Terminals (MDT)/in vehicle tablets, and Trapeze reservation software platform., • Manage servers at local division; domain controller, file, application and database (MS SQL SVR)., • Meet and interact with client agencies providing reports and updates for local divisional office., • Close interaction with the client’s IT department., • Managing complex IT projects, IT employees and outside vendors., • Developing strategic operations and investment plans that weight costs, benefits, opportunities and risks of various IT investment approaches., • Controlling and minimize costs., • Highly proficient with Trapeze transit software is a MUST., • Proficiency with Active Directory, relational databases (MS SQL Server preferable) and networking., • Proficient with the company's major IT systems, services and technology frameworks (e.g. cloud computing, server virtualization, application delivery controller, etc.)., • Thorough understanding of computer, server, network, printer and peripheral hardware., • Excellent communication and decision-making skills., • Experience with desktop, server and network management tools., • Experience with Cisco switches and routers., • Familiar with backup and disaster recovery. MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants. Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment. #appcast

Job DescriptionDescription: NexPoint Advisors, LP (“NexPoint”) is a Dallas based SEC-registered investment adviser which, together with its affiliates, has approximately $10 billion of assets under management. NexPoint is a multibillion-dollar alternative investment platform comprised of a group of investment advisers and sponsors, a broker dealer, and a suite of related investment vehicles. NexPoint operates across a range of asset classes and investment strategies, including real estate, alternative credit, and public and private equities. The NexPoint platform provides differentiated access to alternatives through a range of offerings for both retail and institutional investors, including closed-end funds, open-end funds, public and private real estate investment trusts, and separately managed accounts, among others. NexPoint is based in Dallas, Texas. For more information visit . Summary NexPoint seeks a dynamic and multi-talented Senior Security Engineer with a passion for all aspects of information technology with an emphasis on security. The candidate should possess a diverse skillset with experience in building, maintaining, and securing Windows Active Directory and Microsoft Azure environments from both the application and network layers, with a latter-day emphasis on security architecture and oversight. Responsibilities • Responsible for the holistic architecture and implementation of security related systems, policies, procedures, and controls for the organization from layers three through seven in an Active Directory/Azure ecosystem., • Responsible for drafting and maintaining information security policies for the organization, • Responsible for authoring, detecting, monitoring, and remediating indicators of compromise and other security related alerts, • Responsible for data retention, data loss prevention, and other areas pertaining to regulatory compliance and intellectual property theft, • Responsible for authentication and access control mechanisms, • Responsible for interfacing with compliance in regards to policies, procedures, and controls resulting from industry regulation., • Responsible for employee education as it pertains to security, • Secondary Responsibilities:, • Responsible for helping manage, monitor, secure, and troubleshoot multi-tenant Azure/O365/On-prem computing environments., • Assisting in maintaining Windows Active Directory for all tenants, • Helps develop and maintain adequate documentation for departmental activities, on-boarding/off-boarding, service and maintenance, • Provide overflow assistance to the helpdesk when needed, • Participate in a departmental rotation to address outside business hours’ network incidents Requirements: • An exemplary professional history with 7+ years dedicated infrastructure experience in Microsoft Windows Server environments., • High level of proficiency in Windows Active Directory, Microsoft server products, O365, and Azure., • Excellent understanding of Azure as it pertains to security, as well as an in-depth knowledge of the Microsoft Defender ecosystem of products (ATP, Identity, Cloud, endpoint, etc) including threat hunting., • Bachelor’s degree highly desired but may be substituted by 10+ years industry experience, • Proficiency with Fortigate firewalls and Zscaler desirable but not required, • Networking and routing/firewall knowledge requisite to ensuring proper security, • Azure Architect/security, MCSA, CISSP and other security related certifications highly desired but may be substituted by sufficient industry experience. Any candidate lacking a security-specific accreditation must have held a dedicated security role at a previous employer. Compensation & Benefits NexPoint offers a competitive base salary and discretionary bonus based on performance. NexPoint has an industry leading health insurance plan with no premiums or deductibles. NexPoint’s talented professionals share a passion for excellence, commitment to teamwork and pride based on the firm’s track record in the alternative investment industry. NexPoint is an Equal Opportunity Employer.

Job Description Are you an experienced IT professional with a knack for leadership and a passion for the food distribution industry? Join our team as aRegionalIT Manager at our Irving distribution center! We are seeking a talented individual to oversee IT operations across multiple locations, ensuring seamless technology integration and optimal performance tosupportour business objectives. Job Title:RegionalSystem SupportManager Reports to:System SupportGroup General Manager NationalSystem SupportAnalyst General Manager Shift:TBD Pay:$85-$95K Job Purpose:To provide managerial, operational, and workingsupportfor all ofthe IT and telephonic needs of the warehouse. Essential Duties and Responsibilities: Position will report directly toSystem SupportGroup General Manager, NationalSystem SupportAnalyst General Manager, and Warehouse Managers.Supportas a Team Leader toRegionalSystem SupportTeams, supporting and directingthem in efforts tosupportwarehouse and transportation operations, and thesystemsused tosupportall company operations. Will receive direction andguidance from corporate IT, Networks, Desktop, and Security for IT standards,policies, and procedures as it relates to topics listed below. Travel is arequirement in this position, based on needs, necessities, and projects. Networking • Assists in the planning and implementation of additions, deletions andmajor modifications to the supporting local IT infrastructure., • Implements network security at the local level as established by CorporateSecurity Director., • Oversees the administration and maintenance of the site s ITinfrastructure, and directs ITsupportpersonnel when necessary., • Oversees the administration of the company's LAN. Telephony • Manages and develops upgrades to the company's telephonesystematthe national and local levels., • Oversees all telephone changes, including routing for seating assignments. Training and Lab Maintenance • Oversees the administration and maintenance of computer stations and software for company training programs and provides additionalsupportif necessary. InternalSystems • Oversees troubleshooting,systemsbackups, archiving, and disaster recovery and provides expertsupportwhen necessary. • Works with project teams tohelpimplement internalsystems. HelpDesk Administration • Oversees allhelpdesk activities at theregionaland local levels., • Responds to escalatedhelpdesk issues., • Oversees the administration and maintenance of our tracking software., • Interacts with internal clients on all levels tohelpresolve IT-related issues and provides answers in a timely manner. Asset Management • Builds and maintains vendor relationships and manages the local purchase of hardware and software products. • Manages the purchasing of all software, hardware and other IT supplies at the local level. Ensures that company assets are maintained responsibly. • Designs, and prepares daily and monthly reports as needed by corporate and the General Manager • Overall responsibility for the management of good sanitation and safety practices through out the warehouse technology areas. Minimum Requirements: • Excellent communication skills and the ability to be a self-initiator who canimplement and manage all warehouse distribution programs as directed bycorporate, the Human Resource Manager, and the General Manager., • Extremely high level of Computer Networking, WMS, and TMSsystemliteracywith knowledge and certifications in LAN if needed., • Logistics knowledge, EDI knowledge, troubleshooting knowledge required toprovide expeditedsupport., • Management skills for high level tiersupport., • College level training or a minimum of 4 to 5 years experience in the areas ofsystemsmanagement.

The mining industry has steadily become worse at finding new ore deposits, requiring >10X more capital to make discoveries compared to 30 years ago. The easy-to-find, near-surface deposits have largely been found, and the industry has chronically under-invested in new exploration technology, relying on the manual techniques of yesteryear – even as demand accelerates for copper, lithium, and other metals to build electric vehicles, renewable energy, and data centers. KoBold builds AI models for mineral exploration and deploys those models—alongside our novel sensors—to guide decisions on KoBold-owned-and-operated exploration programs. In the six years since founding, KoBold has become by far both the largest independent mineral exploration company and the largest exploration technology developer. Our data scientists and software engineers, who come from leading technology companies, jointly lead exploration programs with our renowned exploration geologists. KoBold has proven its first discovery with materially less capital than the industry average and found one of the best copper deposits ever discovered: the copper is far more concentrated than the global average of copper mines, and this asset alone is expected to generate meaningful revenue for decades. KoBold has a portfolio of more than 60 other projects, each of which has the potential for another high-quality discovery. KoBold is privately held; investors include institutional asset managers T. Rowe Price and Canada Pension Plan Investments; technology venture capitalists Andreessen Horowitz, Breakthrough Energy Ventures, BOND Capital, Durable Capital, StepStone, and Standard Investments; and natural resources companies Equinor, BHP, and Mitsubishi. KoBold’s IT function supports a globally distributed team of ~280 geoscientists, data scientists, and engineers working across North America, Zambia, the DRC, and field exploration sites around the world. As we scale, our IT needs are evolving rapidly—from reactive, break/fix helpdesk support toward proactive, automated IT operations that work seamlessly across geographies, including remote field sites with limited connectivity. In this role, you will own the full operational scope of Global IT. That means endpoint management, software procurement and renewals, identity and access administration, license optimization, vendor management, employee onboarding and offboarding, hardware lifecycle management, and IT training. You’ll lead a team of IT support staff, set technical direction, manage the annual software budget, and be the person who makes sure nothing falls through the cracks—renewals don’t expire, new hires have everything they need on day one, and the fleet is healthy and compliant. This is a player-coach role. You’ll spend meaningful time building and configuring systems yourself—writing Okta provisioning workflows, managing Jamf and Intune policies in Terraform, scripting automation for repetitive work—while also coaching and mentoring your direct reports, setting priorities, and raising the bar for what IT operations looks like at a fast-moving exploration technology company. Endpoint Management & Fleet Operations • Own the Global IT roadmap, setting technical direction for endpoint management, fleet automation, and IT operations across all KoBold offices and field sites in 10+ countries, • Design and implement zero-touch provisioning and automated reimaging workflows for macOS (Jamf) and Windows (Intune) endpoints, • Build endpoint monitoring, alerting, and fleet health dashboards to shift IT from reactive to proactive support, • Drive device lifecycle management including EoL/EoS tracking, hardware refresh planning, and inventory management across Jamf, Intune, CrowdStrike, and related tooling, • Create self-service application deployment and access workflows to reduce helpdesk volume and empower employees, • Apply DevOps principles to IT operations: configuration-as-code (e.g. managing Intune policies via Terraform), infrastructure automation, version-controlled policies, and repeatable processes, • Own internet reliability and network performance at all global remote KoBold sites Software Procurement, Licensing & Vendor Management • Manage the full software procurement lifecycle: new purchases, renewals, expansions, and cancellations, ensuring user access is never disrupted by lapsed licenses or last-minute renewals, • Own and drive execution of the annual software budget, including process improvements year-over-year and proactive renewal pipeline visibility for legal and finance, • Optimize license utilization across the SaaS portfolio—track usage, right-size seat counts, consolidate redundant tools, and negotiate pricing with vendors, • Coordinate with legal on contract review, working within the existing procurement process to move quickly on low-risk purchases while ensuring appropriate review for larger spend, • Onboard new SaaS applications with proper Okta integration (SSO, SCIM) before launch, and manage decommissioning of deprecated tools Identity, Access & Employee Lifecycle • Own Okta administration including SSO integrations, SCIM provisioning, group management, access request workflows, and lifecycle automation, • Manage Google Workspace administration, including license management, security settings, and break-glass super-admin governance, • Build automation for minimal-touch employee onboarding and offboarding—ensuring new hires are fully provisioned on day one and departing employees are cleanly deprovisioned, • Support AI tooling rollout (Claude Desktop, Claude Code, and related tools) across the endpoint fleet, including deployment, configuration, and employee training Team Leadership & Training • Supervise and mentor IT support staff, providing technical coaching, priority-setting, performance management, and career development, • Develop and maintain IT training programs for new hires and ongoing employee enablement, including documentation, video walkthroughs, and live onboarding sessions, • Provide helpdesk backup on high-volume days, modeling the standard of responsiveness and quality you expect from the team Cross-Functional Collaboration • Learn about mineral exploration by working closely with exploration teams, including time in the field in remote operations, • Collaborate with infrastructure engineering and security teams on cross-cutting initiatives including observability, access controls, endpoint security posture, and incident response, • Partner across the company to contribute to specification, vendor selection, and change management on new software requests, • Partner with finance on budget tracking, invoice approvals, and AFE submissions for software spend, • Work with legal to streamline the contract review pipeline, maintain lead times on renewals, and advocate for tiered review processes that match risk to effort, • Coordinate digitization efforts across the globe, ensuring consistent standards and tooling for converting physical records to digital archives at field and office sites, • 5+ years of experience in IT engineering, IT management, or a similar role combining hands-on technical depth with operational ownership, • Strong experience with MDM platforms, particularly Jamf (macOS) and Microsoft Intune (Windows), including policy configuration, automated enrollment, compliance enforcement, and ideally infrastructure-as-code approaches (e.g. Terraform), • Experience with identity and access management platforms (Okta strongly preferred), including SSO integration, SCIM provisioning, access request workflows, and lifecycle automation, • Experience managing software procurement and renewals: specification and change management, vendor negotiation, license optimization, renewal pipeline management, and budget ownership, • Hands-on experience building zero-touch provisioning, automated reimaging, and self-service deployment workflows, • Experience with endpoint monitoring and fleet management at scale, including remote/distributed environments, • People management or technical lead experience: demonstrated ability to coach, mentor, and grow IT staff while maintaining high execution standards, • Strong scripting skills (Python, Bash, PowerShell, or similar) for building automation and tooling, • Intellectually curious; eager to learn about the substance of mineral exploration and exploration technology, • Excellent communication and collaboration skills—comfortable working across disciplines with engineers, scientists, legal, finance, and leadership in a remote-first environment, • Proven ability to take ownership: you build the roadmap, do the research, implement the solution, write the documentation, and communicate the rollout, • Strong prioritization instincts—you can look at a long list of IT initiatives and distinguish what actually matters from nice-to-haves, and you can explain why, • Comfort with ambiguity and a dynamic work environment; eagerness to take on an evolving range of responsibilities at a fast-growing company, • Experience supporting global teams across multiple time zones is a strong plus, • Familiarity with Google Workspace administration, CrowdStrike, Datadog, or similar tooling is a plus KoBold Metals is an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity for people of any race, color, ancestry, religion, sex, gender identity, sexual orientation, marital status, national origin, age, citizenship, disability, or veteran status. This position is full-time, exempt. The US base salary range for this full-time exempt position is $150,000 - $180,000 USD, plus equity and benefits including 401k matching. Location: KoBold is a remote-first workplace. We are open to candidates currently residing anywhere in the United States or Canada. CST or EST time zone preferred. All candidates must be legally authorized to work in the United States or Canada.

A Little About Us EDB provides a data and AI platform that enables organizations to harness the full power of Postgres for transactional, analytical, and AI workloads across any cloud, anywhere. EDB empowers enterprises to control risk, manage costs and scale efficiently for a data and AI led world. Serving more than 1,500 customers globally and as the leading contributor to the vibrant and fast-growing PostgreSQL community, EDB supports major government organizations, financial services, media and information technology companies. EDB’s data-driven solutions enable customers to modernize legacy systems and break data silos while leveraging enterprise-grade open source technologies. EDB delivers the confidence of up to 99.999% high availability with mission critical capabilities built in such as security, compliance controls, and observability. For more information, visit ___ Candidate Note: This role is 100% remote for candidates based in EST or CST only We are looking for a confident IT Infrastructure Engineer who has demonstrated experience engineering and maintaining environments and resources in cloud environments, leveraging industry best practices and toolsets. The ideal candidate is a self-starter who combines their existing experience with a thirst to learn in order to engineer, deploy, and maintain quality solutions with a security-first mindset. What your impact will be: • Engineer solutions for cloud based systems, • Provision and manage resources using Infrastructure as Code (IaC) methodologies, • Provide in depth technical support for a global, multi-region environment Share your knowledge to elevate your teammates’ skill setsProvide support for tickets escalated through the Helpdesk, • Bring a security-first approach to everything, • Be an indispensable partner with the Information Security team What you will bring: • Engineering and operations experience with AWS, • Advanced experience with Linux system administration, • Ability to write and maintain complex Terraform and Ansible code, • Scripting experience (preferably Python and Shell), • Knowledge of CI/CD concepts, • Experience with git & GitHub, • Knowledge of cloud security best practises and applications in a business environment, • 5+ years of DevOps and Systems Administration experience, • Strong technical, communication, and interpersonal skills, • Ability to thrive under pressure, self-manage, and prioritize activities in order to deliver to tight deadlines., • Ability to integrate and participate with a team in a remote working environment, • Ability to deal with internal customers What will give you an edge: • Experience with Azure and/or Google Cloud, • Experience with AWS Organizations, • Experience with Docker and Kubernetes solutions, • Experience maintaining and troubleshooting web services, • Knowledge of CDNs and WAFs, • Understanding of IDPs and SSO integrations, • Recognized certification in cloud based environments (AWS / Azure / GCP), • A “can do” approach to problems and challenges EDB is committed to supporting our employees' overall well being by offering a range of benefits and resources to promote a healthy work-life balance and wellness. We provide access to CuraLinc to aid employees in health and wellness tips and practices, as well as Wellness Fridays extending to December 2026! Check out our career site for more information on perks and benefits and reach out to our Talent Acquisition team for region specific benefits. We know it takes a unique mix of people and skills to help us in our mission to supercharge Postgres, and we understand that not everyone will check every box. We’d love to hear from you and we want you to apply! EDB is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. EDB was built on a commitment to trust and respect each other and to embrace an array of people and ideas. These values remain at the center of our culture and are key to our company’s integrity. EDB does not seek or accept unsolicited resumes or CVs from recruitment agencies. EDB and its affiliates are not responsible for, and will not pay, any fees, commissions, or any other similar payment related to unsolicited resumes or CVs except as required in a written signed agreement between EDB and the recruitment agency or party requesting payment of a fee. #LI-Remote

A Little About Us EDB provides a data and AI platform that enables organizations to harness the full power of Postgres for transactional, analytical, and AI workloads across any cloud, anywhere. EDB empowers enterprises to control risk, manage costs and scale efficiently for a data and AI led world. Serving more than 1,500 customers globally and as the leading contributor to the vibrant and fast-growing PostgreSQL community, EDB supports major government organizations, financial services, media and information technology companies. EDB’s data-driven solutions enable customers to modernize legacy systems and break data silos while leveraging enterprise-grade open source technologies. EDB delivers the confidence of up to 99.999% high availability with mission critical capabilities built in such as security, compliance controls, and observability. For more information, visit ___ Candidate Note: This role is 100% remote for candidates based in EST or CST only We are looking for a confident Senior IT Infrastructure Engineer who has demonstrated experience engineering and maintaining environments and resources in cloud environments, leveraging industry best practices and toolsets. The ideal candidate is a self-starter who combines their existing experience with a thirst to learn in order to engineer, deploy, and maintain quality solutions with a security-first mindset. What your impact will be: • Engineer solutions for cloud based systems, • Provision and manage resources using Infrastructure as Code (IaC) methodologies, • Provide in depth technical support for a global, multi-region environment, • Share your knowledge to elevate your teammates’ skill sets, • Provide support for tickets escalated through the Helpdesk, • Bring a security-first approach to everything, • Be an indispensable partner with the Information Security team What you will bring: • Engineering and operations experience with AWS, • Advanced experience with Linux system administration, • Ability to write and maintain complex Terraform and Ansible code, • Scripting experience (preferably Python and Shell), • Knowledge of CI/CD concepts, • Experience with git & Github, • Knowledge of cloud security best practices and applications in a business environment, • 5+ years of DevOps and Systems Administration experience, • Strong technical, communication, and interpersonal skills, • Ability to thrive under pressure, self-manage, and prioritize activities in order to deliver to tight deadlines., • Ability to integrate and participate with a team in a remote working environment, • Ability to deal with internal customers What will give you an edge: • Experience with Azure and/or Google Cloud, • Experience with AWS Organizations, • Experience with Docker and Kubernetes solutions, • Experience maintaining and troubleshooting web services, • Knowledge of CDNs and WAFs, • Understanding of IDPs and SSO integrations, • Recognized certification in cloud based environments (AWS / Azure / GCP), • A “can do” approach to problems and challenges. EDB is committed to supporting our employees' overall well being by offering a range of benefits and resources to promote a healthy work-life balance and wellness. We provide access to CuraLinc to aid employees in health and wellness tips and practices, as well as Wellness Fridays extending to December 2026! Check out our career site for more information on perks and benefits and reach out to our Talent Acquisition team for region specific benefits. We know it takes a unique mix of people and skills to help us in our mission to supercharge Postgres, and we understand that not everyone will check every box. We’d love to hear from you and we want you to apply! EDB is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. EDB was built on a commitment to trust and respect each other and to embrace an array of people and ideas. These values remain at the center of our culture and are key to our company’s integrity. EDB does not seek or accept unsolicited resumes or CVs from recruitment agencies. EDB and its affiliates are not responsible for, and will not pay, any fees, commissions, or any other similar payment related to unsolicited resumes or CVs except as required in a written signed agreement between EDB and the recruitment agency or party requesting payment of a fee. #LI-Remote

We are seeking a highly skilled, phone-first Triage Technician who can confidently manage fast-paced inbound support calls. In this role, you will lead customers—often non-technical users and senior citizens—through initial troubleshooting with exceptional call control, patience, and clarity. You will follow established scripts and procedures precisely, maintain customer engagement, and prevent escalations to onsite or local repair shops. You will work closely with an assisting technician based in the Philippines, who will handle longer remote repair processes once an online session is established. Reliability, punctuality, and strict adherence to company methods are essential. • Answer inbound calls promptly and establish confidence within the first few minutes., • Follow scripted call flows and guidelines with complete accuracy., • Guide customers in simple, step-by-step language to initiate remote online sessions as quickly as possible., • Set a 2–6 hour repair window and transition longer tasks to your Philippine counterpart., • Perform structured phone walkthroughs for systems that will not load (Windows, macOS), including reaching recovery menus and performing resets or reinstalls when appropriate., • Retain callers who request onsite or store services by providing clear, effective phone-based solutions., • Troubleshoot common home-user issues including:, • Boot failures and OS crashes, • No internet or Wi-Fi reconnection, • New computer and printer setups, • Forgotten passwords, • Any issue preventing remote session initiation, • Collaborate closely with the assisting Philippine technician during remote repair sessions., • After repairs are completed, call customers to verify results in real time and prepare clear, concise documentation., • Handle billing when needed and confidently upsell support plans or additional services., • Maintain call control, customer engagement, and strong professionalism throughout each interaction., • Based in the United States with strong phone presence and clear communication., • Experience in call centers, IT helpdesk, or supporting home users., • Strong knowledge of:, • Windows 10/11, • macOS, • ChromeOS, • Ability to guide customers through:, • BIOS, • Windows Recovery Environment, • macOS Recovery, • ChromeOS Powerwash, • Understanding of home networking basics (routers, DNS, proxies, Wi-Fi)., • Calm, patient teaching style—especially for beginners and seniors., • Strong call control and the ability to simplify technical concepts., • Professional discipline: punctuality, full-shift adherence, clean documentation, and consistent workflow. Minimum Technical and Work Environment Requirements: • Internet Connection:, • A primary internet connection with a minimum speed of 15 Mbps., • A backup internet connection with a minimum speed of 10 Mbps., • The backup connection must support work during power outages., • Primary Device:, • A desktop or laptop featuring at least:, • Intel Core i5 (8th generation or newer), Intel Core i3 (10th generation or newer), AMD Ryzen 5, or an equivalent processor., • A minimum of 8 GB RAM., • Backup Device:, • This device must meet or exceed the performance of an Intel Core i3 processor., • It must remain operational during power interruptions., • Peripherals and Workspace:, • A functioning webcam., • A noise-canceling USB headset., • A quiet, dedicated home office space., • A smartphone for communication and verification purposes., • Benefits, • Join Our Dynamic Team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth., • Embrace the Opportunities: Seize daily chances to learn, innovate, and excel. Make a real impact in your field., • Limitless Career Growth: Unlock a world of possibilities and resources to propel your career forward., • Fast-Paced Thrills: Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards., • Flexibility, Your Way: Embrace the freedom to work from home or any location of your choice. Create your ideal work environment., • Work-Life Balance at Its Best: Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.

POS-31593 Service Hub is an AI-powered customer service solution that can deliver delightful support with unified customer insights. Service Hub has everything customers need to scale support, drive retention, and increase customer value — all in one place. This is a fast growing product line leveraging AI in a thoughtful way to create the tools needed for Human/AI hybrid teams to drive the best outcomes for customers. We’re looking for a Principal Software Engineer to help shape the technical future of Service Hub focusing primarily on Front End. This is a very hands-on role. You’ll write code, dive into applications, review tough designs, improve performance of real time tools, debug messy systems, and directly drive the architecture behind some of the most critical surfaces in our key products: Customer Agent, Helpdesk, Customer Success, and Omnichannel Platform. • Front-end Architectural Leadership for the whole product line, setting standards and creating tools and libraries for effective front-end development., • Work with the platform Front-end as a Service (FaaS) group to ensure that problems are handled at the right level of abstraction to support developer productivity., • Set the standard for performance and reliability ensuring that we have the metrics and monitoring to discover issues and solve them in a way that benefits all product groups in the product line., • Hands-on, High-Leverage Contributor: You ship production code. You will lead the development of high-impact initiatives, moving from prototypes to production scale systems with ease.., • Technical Mentorship & Multiplier: You will elevate the entire engineering org. You’ll mentor senior engineers on best practices and techniques for creating responsive and delightful user interfaces., • Cross-Functional Influence: Partner with Product, UX and UXR to discover and act on the biggest opportunities for improving our applications., • Rapid AI Fluency: Willingness to learn and keep abreast of developments in AI both as a tool to speed up development and opportunities for creating better experiences for our customers., • User-First Mindset: You have a track record of building products that people love. You advocate for the end-user in design reviews and are willing to pivot technical strategies if it means a better outcome for the customer., • Proven Expertise in Frontend Systems: You have experience building very high usage, low-latency user interfaces with strict SLAs., • Technical Proficiency: Deep expertise in the major Frontend architectural styles, and experience with key frameworks and languages for Frontend development., • Systems Thinking: You think about problems from a systems perspective not just a single application or on Frontend. You must have the ability to partner with senior backend developers to come up with the best overall solution., • A Bias for Action: You prefer a working prototype over a 20-page design doc. You have a habit of turning ambiguity into clear plans and working software., • Product Intuition: You care about the "why" behind the "what." You understand the pain points of GTM professionals (especially service) and build technology that solves them. Pay & Benefits The cash compensation below includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are tailored to your skills, experience, qualifications, and other job-related reasons. ___ will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s ___. Benefits are also an important piece of your total compensation package. Explore the ___ HubSpot offers to help employees grow better. At HubSpot, fair compensation practices aren’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community. Annual Cash Compensation Range:$313,800—$502,080 USD We know the ___ and___ can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you. If you need accommodations or assistance due to a disability, please reach out to us ___. At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events, such as your Product Group Summit and other gatherings, to continue building on those connections. If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page ___. India Applicants: link to HubSpot India's equal opportunity policy ___. About HubSpot HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers. At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow. We’re building a company___. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too. Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world. Explore more: HubSpot may use AI to help screen or assess candidates, but all hiring decisions are always human. More information can be found ___. By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. Refer to HubSpot's ___ for details on data processing and your rights.

We believe conversations will become the #1 way to shop. At Gorgias, we’re building the platform that makes this real: a unified AI agent that sells, supports, and re-engages customers across the entire journey. Conversational Commerce is the future of ecommerce, and we’re leading that shift. Our mission is to turn every interaction between a brand and its customers into a relationship: personal, seamless, and intelligent. By combining deep product expertise with the latest in AI, we’re making shopping feel more natural, human, and connected than ever before. To win, we focus relentlessly on: * Quality: conversations that feel authentic and on-brand. * Experience: effortless shopping from chat to checkout. * Re-engagement: personal, 1-1 dialogue instead of noisy marketing. The opportunity is massive. As AI reshapes how people buy, Gorgias is building the foundation for the next decade of ecommerce, where every brand has its own intelligent agent and every customer feels understood. Join us to make Conversational Commerce real. We’ve built the #1 helpdesk for Shopify, powering over 16,000 merchants worldwide. Now, we’re building the future of ecommerce: an AI agent that helps brands sell, support, and engage customers through conversations. Over 2,500 merchants already use our AI agent to automate support, improve service quality, and scale faster. Next, we’re expanding the AI agent to help shoppers find what they want, turning every chat into a shopping experience. This is the foundation of Conversational Commerce, where every customer interaction becomes personal, seamless, and revenue-driving. Historically, most of our customers were SMBs and mid-market merchants. But that’s changing fast: we’re now winning much larger merchants, including recent deals over $400K per year. See how brands like Timbuk2, Steve Madden, and MrBeast use Gorgias to power their growth ___. Try our AI agent on ___, and our Helpdesk back end ___. * TAM: $5B * Helpdesk: $140M * Support agent: $860M * Shopping assistant: $4B * ARR: $89M (+25% YoY) * Funding: $101.5M total * Latest round was Mar 2024: $29M Series C-2 (SaaStr, Alven, Amplify, Horsley Bridge, Shopify, Sapphire, CRV, Transpose) * Team: 365 people Successful ecommerce AI company seeks a fearless marketing leader to elevate our story and transform the industry. We've built an exceptional product. Now we want to tell its story with the same excellence. You'll deeply understand the product, how it works, how to set it up, and how it delivers value. This will put you in a unique position to educate merchants on why customers want to shop through conversations, and how they can make it happen with Gorgias. Our customers and team span the globe, so you'll need to be collaborative, curious, and empathetic. If you're ready to lead this transformation, this is your chance to own a defining success and make a career-defining impact. Own the narrative and positioning of Gorgias’ Conversational Commerce platform. Translate product innovation into market impact. Your mission: make Gorgias synonymous with AI-driven customer and sales conversations by defining the category, crafting the story, and driving adoption across all segments. * Product marketing * Define clear, differentiated positioning and messaging across the Gorgias product portfolio. * Educate merchants on why they should invest on Conversational Commerce now, and how to do it * Partner with Product and Sales to launch new products and capabilities. * Build our content engine to power enablement, storytelling, and thought leadership. * GTM acceleration * Distribute our product narrative through the 100+ events we organize each year, including our ___ in LA. * Partner with Demand Gen and Sales to develop targeted plays for each segment. * Drive adoption and expansion in mid-market and enterprise. * Define metrics and frameworks to track awareness, consideration, and adoption across the funnel. The role reports to Co-founder & CEO, ___. Our Marketing Team: 17 people, 4 direct reports * ___ (Director, Demand Generation) * ___ (Manager, Product Marketing) * ___ (Sr. Manager, Marketing Ops) Our Executive Team: * Co-founder & CEO, ___ * Chief Financial Officer, ___ * SVP Engineering, ___ * VP Product, ___ * VP Design, ___ * VP Sales, ___ * VP People, ___ * VP Marketing, hiring! * You’re passionate about Conversational Commerce & you envision a world where you can shop by talking to brands online, instead of just always browsing. * You care deeply about product: in another life you could have been a Product Manager. * You’re both strategic and hands-on. That’s core to how we operate. * You’re an enthusiastic AI adopter. We believe AI is reshaping both commerce and the marketing profession. * You’re open to semi-frequent in-person travel to NYC. Gorgias marketing has historically been demand-gen led, fuelling strong SMB growth. As we evolve toward Conversational Commerce, our biggest opportunity is to educate merchants on how AI can transform the way their customers shop, from transactional to conversational experiences. We're now looking for a marketing leader who can turn this vision into clear positioning, compelling narratives, and effective enablement for our fast-growing mid-market and enterprise segments. We've learned a lot from past marketing leadership experiences, and each contributed to our growth. Today, we have a sharper understanding of what long-term success requires. We're open to candidates who come from either a product marketing background or from a demand generation / growth background — what matters most is a deep understanding of the product they market, strong execution instincts, and the ability to bridge vision and execution across the full funnel. AI at Gorgias At Gorgias, AI is a natural extension of how we work and build. Our teams use it every day to research, write, analyze, code, and craft better customer experiences. Everyone has access to premium AI tools (ChatGPT, Claude, Granola & others) and an annual L&D budget to explore new ones. The real magic happens when we share what we learn. Our #powerup Slack channel is a digital petri dish of new tools and workflows, and each team has AI champions who showcase fresh ideas during weekly company-wide standups, now practically AI demo sessions. We see AI not as a replacement for creativity or empathy, but as a multiplier, helping us move faster, think deeper, and serve customers better. AI use in Recruiting at Gorgias By submitting your application, you agree that Gorgias may collect and process your personal data for recruiting, workforce planning, and related purposes. For more information about how we process your data and your rights, please refer to our ___. Diversity & Inclusion at Gorgias We’re committed to creating an inclusive environment where everyone can thrive. We welcome applicants from all backgrounds, experiences, and perspectives because diverse teams drive innovation and better decision-making. If you need accommodations during the application or interview process, please contact us at ___.

Named one of Sports Business Journal's Best Places to Work in Sports (2024/2025), Athletes Unlimited owns and operates professional women’s sports leagues featuring world-class competition and fan experience. This summer, Athletes Unlimited invites rising college seniors to become a part of an exciting softball season! As the Athletes Unlimited Softball League debuts our city-based model this year, you’ll work alongside our team to support the success of this inaugural season. Our five-week internship program is designed to enrich your professional toolkit through hands-on projects and workshops, with the goal of providing the skills and confidence to build your career in this industry. During your time with us, you will: • Gain Real-World Experience: Work on live projects that will directly impact AU’s overall goals under the mentorship of an AU employee, • Engage with Senior Leaders: Get direct access to and insights from the executives shaping the future of our leagues, • Develop Professionally: Develop and refine your skill set through project based work and professional workshops, culminating in a capstone project and presentation Project Dates: June 29, 2026 - July 31, 2026 Expected Hours: 20/wk Department Overview The Technology department at Athletes Unlimited ensures our team stays seamlessly connected and secure in a fully remote environment year-round. We provide technical support to ensure our operations run flawlessly during live game days, while simultaneously partnering with departments to design custom automation and AI workflows. Whether we are troubleshooting in the heat of the season or building intelligent systems to streamline our internal operations, our mission is to provide a reliable, innovative digital workspace that operates seamlessly behind the scenes. Objective We are looking for an intern to support day-to-day IT operations during the AUSL Season across helpdesk, systems administration, and SSO configuration. In addition to core IT responsibilities, the intern will take on applied AI development work — designing, coding, and deploying AI agents and automated workflows for internal departments. This role requires both technical IT fundamentals and the programming ability to build and customize AI-powered solutions from the ground up. This internship is remote and will report to the Director, IT. Key Responsibilities IT Support & Helpdesk Operations • Triage, manage, and resolve Level 1 IT support tickets using the organization's ticketing system., • Perform hardware and software break/fix support for end users across departments., • Document issue resolution steps and contribute to the internal IT knowledge base., • Assist with Single Sign-On (SSO) configuration and SAML 2.0 integration for organizational applications., • Support user provisioning, deprovisioning, and role-based access control (RBAC) within Google Workspace., • Manage user accounts, groups, organizational units (OUs), and shared drives within Google Admin Console., • Configure Google Workspace policies including device management (MDM), data loss prevention (DLP), and security settings., • Build and test multi-step agentic workflows where AI models reason across tools, retrieve context, and take actions — such as auto-generating tickets, querying knowledge bases, routing requests, or drafting responses., • Implement function calling / tool use patterns to connect LLMs (e.g., Gemini, GPT-4, Claude) to live data sources, Google Sheets, internal APIs, or third-party services., • Conduct structured testing of agent outputs — including edge case handling, hallucination checks, and regression testing after prompt or model updates., • Participate in the full AI project lifecycle: stakeholder requirements gathering, solution design, development, QA, deployment, and post-launch monitoring and iteration., • Document all builds with architecture diagrams, data flow specs, prompt libraries, and developer handoff notes to ensure maintainability beyond the internship., • Collaborate with department leads to evaluate, deploy, and configure AI productivity tools (e.g., Google Gemini for Workspace, Microsoft Copilot, or similar platforms)., • Support rollout of AI-assisted tools for content drafting, meeting summarization, and data analysis across teams., • Monitor alerts from Google Workspace security dashboards and escalate anomalies., • Monitor Endpoint Security, and take action on outstanding alerts, • Monitor Okta logs and report anomalies Learning Outcomes • Hands-on experience designing, building, and deploying AI agents in a live organizational environment., • Real-world exposure to the full AI project lifecycle — from stakeholder requirements to prompt engineering, integration, testing, and deployment., • Working knowledge of SSO, SAML integration, and identity lifecycle management within Google Workspace., • Experience with IT helpdesk operations, escalation workflows, and ticketing systems at scale., • Rising college senior pursuing a degree in IT, Computer Science, Software Engineering, AI, or a related field, • Proficiency in at least one programming language — Python (preferred), JavaScript, or Google Apps Script — with the ability to write, debug, and extend code independently., • Hands-on experience or coursework involving AI/LLM integration: calling APIs (OpenAI, Google Gemini, Anthropic Claude, etc.), building prompt chains, or developing agent-based applications., • Familiarity with REST API concepts — including authentication (OAuth 2.0, API keys), JSON handling, and working with third-party service integrations., • Understanding of or exposure to agentic AI frameworks and concepts such as LangChain, RAG (Retrieval-Augmented Generation), function calling, or tool use patterns., • Foundational knowledge of Google Workspace (Gmail, Drive, Admin Console, Meet) and Google Cloud Platform basics., • Understanding of SAML 2.0, OAuth 2.0, and SSO concepts., • Familiarity with basic networking and operating systems (Windows, macOS, ChromeOS)., • Strong written communication skills; able to document technical systems clearly for both developer and non-technical audiences., • Relevant certifications are a plus: Google IT Support Certificate, CompTIA A+, Google Cloud AI Fundamentals, or DeepLearning.AI courses in LLM application development. Our DEI Statement As a company, we share a vision to change the world for the better and believe in the power of sports to tear down barriers. We will Be Unlimited in our pursuit to intentionally create an environment where every individual can be their authentic self. Athletes Unlimited is an Equal Opportunity Employer and does not discriminate in its hiring process based on race, religion, national origin, age, marital status, sexual orientation, gender expression, pregnancy status, parental status, or other applicable legally protected characteristics.

CPE Repair Tech 12 months Dallas, TX 75247 Job Summary: This role will be responsible for staging and configuring QCC/IQ data bundles, hosting voice services, CPE operations orders, and special projects as required. Responsibilities: • Receive and inspect equipment., • Review the inventory to ensure all devices and components are present, noting any missing or damaged items like routers or power supplies., • Use basic IT skills to check the equipment and identify if any parts need to be replaced or repaired., • Set up equipment at a staging station, running commands to wipe data and prepare devices for redeployment., • Learn about different types of routers and how they will be used in the redeployment process., • Keep records of equipment status, issues, and actions taken., • Work with other teams to ensure equipment is ready for redeployment to the new facility. Additional responsibilities include:, • Materials Management (Picking Orders, Fulfillment of Orders)., • Completion of System Tasks as required by Order., • Shipping, Receiving, and Inventory Put away., • Reclamation Management (Receiving, Task Completion, Equip Wiping), • Inventory Control (Cycle Counts, Excess Pulls, and Equipment Inventory), • Forklift Operation Required Skills:, • At least 6 months of prior experience in a relevant role, • Logistics Experience (Warehouse, Inventory Control, Materials Management)., • HS diploma or equivalent Preferred Skills:, • Basic Configuration experience with Managed Routers and Hosted Voice Devices (Training can be provided if required)., • Forklift experience is a plus ((Training can be provided if required)., • Experience in IT/Security/Cybersecurity/Helpdesk support is preferred.

Job Description Job Role – Desktop Support Technician Job Summary Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have relevant 2-3 years’ experience in Windows Desktop support. a) Provide first/second level contact and problem resolution for customer issues. b) Work with Third Party Vendors to remediate complex AV issues as needed. c) Provide timely communication on issue status and resolution. d) Maintain ticket updates for all reported incidents. e) Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application. f) Should have basic knowledge of Mac operating system, to support Apple pc users. g) Install, upgrade, support and troubleshoot for printers, computer hardware. h) Performs general preventative maintenance tasks on computers, laptops, printers. i) Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment. j) Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software. k) Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms. l) This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned. Candidate Required Minimum Qualifications and Skills a) Bachelor’s Degree or equivalent in Computer Science or related field. b) CompTIA A+, Microsoft Certified Professional (MCP) or better. c) Minimum of 18 months years of IT experience. d) Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems. e) Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory. f) Proven analytical, troubleshooting and problem-solving skills. g) Proven ability to multi-task, effectively determine priorities and meet SLA’s. h) Excellent communication relationship-building and internal customer service skills. i) Adaptable and flexible in a fast-changing industry and work environment. j) Willing to work off-hours and weekends when required for projects or emergency support.

Job Description Summary Are you looking to advance your career in IT (Information Technology)? We are looking for an entry level candidate with at least 6 months experience working a helpdesk providing end-user support. The successful candidate will work with our enterprise team providing IT support. For the right candidate this position provides for upward mobility, if you are ambitious and eager to learn then this position is the first step towards a long and rewarding career in the field of IT. We are an established IT firm in the DFW area, and we are seeking an Entry-Level Support Engineer to join our team. This position will assist our clients to solve technical support issues, provide remote and on-site support to our client, and work with our deployment team to implement new technologies. This position is salaried and full-time, verbal and written communications skills are a must as you will be communicating with c-level and end users. This position offers a competitive salary and includes a comprehensive benefits package. Qualifications · Knowledge of Desktop operating systems, productivity application such as MS Office, password resets, basic computer hardware and printer operation. · Experience with diagnostic, repair and installation of Windows Systems and application software. · Diagnostic remediation of desktops and printers · Assist users with technical issues and “how to” questions · Installation and configuration of hardware and software systems · Write clear and concise documentation and instructions · Ability to manage and prioritize multiple tasks in fast paced environment and under pressure · Candidate will be required to participate in on-call rotation · Continuous improvement keeping current on new technology, industry trends and threats Education: Associates or Specialized Training in relevant Course work Experience: 6 months+ Level 1 with desktop, AD user account management, O365 and application support Preferred Certifications: A+ or equivalent Company DescriptionCustom Information Services (CIS) is an IT Managed Services Provider (MSP) & Business Applications (MS Dynamics GP) Consulting Firm located in Arlington, Texas since 1989. We are looking for exceptional employees to join our team. We offer competitive starting salaries with an exceptional benefits package available. CIS offers 401K, health, vision, and dental benefits. Salary is very competitive within the industry and commensurate with skills and experience. We also have room for significant career advancement.Custom Information Services (CIS) is an IT Managed Services Provider (MSP) & Business Applications (MS Dynamics GP) Consulting Firm located in Arlington, Texas since 1989. We are looking for exceptional employees to join our team. We offer competitive starting salaries with an exceptional benefits package available. CIS offers 401K, health, vision, and dental benefits. Salary is very competitive within the industry and commensurate with skills and experience. We also have room for significant career advancement.

Job Description Dallas Market Center is seeking a motivated and customer focused Helpdesk Technician I (Tier 1) to join our onsite IT Support team. If you’re passionate about technology, energized by solving problems, and eager to gain real world experience in a supportive environment, this is the perfect opportunity to launch your IT career. As our first line of technical support, you will be the friendly and trusted voice that helps end users resolve everyday issues—whether it’s troubleshooting hardware, assisting with software questions, or helping employees regain the access they need to do their best work. You’ll follow established procedures, learn to triage and escalate effectively, and grow your foundational IT skills with guidance from experienced team members. This role is ideal for individuals who are early on their IT journey, curious by nature, and excited to learn something new every day. If you thrive in a collaborative environment and enjoy helping people, we want to meet you. Essential Duties and Responsibilities • Serve as the first point of contact for IT support requests via phone, email, ticketing system, and in-person support., • Provide Tier 1 troubleshooting for common issues related to:, • Windows desktops and laptops, • Basic application support (Microsoft Office, Office 365), • Password resets, account access, and user permissions, • Printers, peripherals, and basic hardware issues, • Accurately document incidents, requests, and resolutions in the ticketing system., • Follow established troubleshooting procedures and knowledge base articles., • Escalate unresolved or complex issues to Tier 2 or higher-level support teams in a timely and well-documented manner., • Assist with the setup, deployment, and replacement of end-user equipment (PCs, monitors, peripherals)., • Support basic mobile device setup and troubleshooting (iOS and Android) as needed., • Maintain a professional, courteous, and customer-focused approach always., • Assist with inventory tracking of IT equipment and supplies., • High School diploma or equivalent required, • Excellent problem-solving, communication, and customer service skills., • Proven experience in IT support, either professionally or through extensive personal experience assisting friends, family, and home networks, with a strong focus on user-centric service., • Familiarity with PC hardware/software, networking devices, and various IT systems., • Proficiency with Windows operating systems, Microsoft Office applications, and Office 365., • Ability to sit in an office environment for most of each day., • Ability to stand/walk for extended periods during market events. Dallas Market Center is the largest wholesale marketplace in North America, connecting retailers and designers with top manufacturers in home décor, gifts, lighting, and fashion. Our IT team is integral to keeping a 5-million-square-foot campus running seamlessly, supporting everything from digital collaboration to large-scale trade shows. You’ll gain exposure to a wide range of technologies and opportunities for professional growth while being part of an enduring yet forward-thinking organization. Company DescriptionDallas Market Center is a global business-to-business trade center and the leading wholesale marketplace in North America connecting retailers and interior designers with top manufacturers in home decor, furniture, gifts, lighting and fashion. Inside its dynamic, five million square foot campus near downtown Dallas, nearly 200,000 customers from all 50 states and 85 countries seek industry trends, business education and new products via open-daily showrooms and from exhibitors participating in trade events held throughout the year. Benefits -\tMedical, Dental, Vision, and Pet Insurance -\tLife and AD&D Insurance at no cost -\t401(k) with company match -\tPaid time off and holidays -\tEmployee discounts at food outlets onsite, including Starbucks -\tWellness offerings such as flu shot clinics and CPR certification -\tFree, covered parking with secure card access -\tAccess to private events such as trade shows, sample sales, and seminarsDallas Market Center is a global business-to-business trade center and the leading wholesale marketplace in North America connecting retailers and interior designers with top manufacturers in home decor, furniture, gifts, lighting and fashion. Inside its dynamic, five million square foot campus near downtown Dallas, nearly 200,000 customers from all 50 states and 85 countries seek industry trends, business education and new products via open-daily showrooms and from exhibitors participating in trade events held throughout the year.\r\n\r\nBenefits\r\n•\tMedical, Dental, Vision, and Pet Insurance\r\n•\tLife and AD&D Insurance at no cost\r\n•\t401(k) with company match\r\n•\tPaid time off and holidays\r\n•\tEmployee discounts at food outlets onsite, including Starbucks\r\n•\tWellness offerings such as flu shot clinics and CPR certification\r\n•\tFree, covered parking with secure card access\r\n•\tAccess to private events such as trade shows, sample sales, and seminars

Job Description We are seeking a Network Operations Center (NOC) Technician for our data center in Downtown Dallas! The NOC technician is responsible for carrying out monitoring operations, and servicing and maintaining servers, network, and telecommunication equipment in a centralized data location. If you enjoy working with people and technology, then we would love to meet you. SCHEDULE: 11 PM - 7 AM Monday/ 3PM - 11PM Sat/Sun (Schedule will vary depending on need) Requirements • Moderate IT helpdesk, server, and networking knowledge., • Basic mechanical and electrical knowledge., • Customer relations knowledge., • Security knowledge., • Computer skills in Word, Excel, Outlook or similar programs., • Ability to work independently and as a team member., • Weekends required; on-call on a rotating basis.Company DescriptionParrish Security Group (PSG) is a service provider of Security Officers to high-end commercial real estate, data centers and the oil & gas industry. As a privately owned security company, we do not experience the pressures associated with publicly traded companies, giving us the flexibility to choose those clients who take their security seriously, including such important factors as pay and benefits.Parrish Security Group (PSG) is a service provider of Security Officers to high-end commercial real estate, data centers and the oil & gas industry. As a privately owned security company, we do not experience the pressures associated with publicly traded companies, giving us the flexibility to choose those clients who take their security seriously, including such important factors as pay and benefits.

Job Description Job Summary: We are seeking a Tier 1 Support Staff member to provide phone support technical assistance and troubleshooting to customers experiencing issues with the Sena product. This role requires strong problem-solving skills, the ability to communicate technical solutions clearly, and a customer-first approach to resolving issues efficiently. Key Responsibilities: • Serve as the first point of contact for customers experiencing technical issues with any Sena product., • Diagnose, troubleshoot, and resolve software and system-related problems in a fast paced environment providing real-time support via phone, email, or chat to guide customers through solutions., • Escalate complex technical issues to higher-level support teams when necessary., • Document customer interactions, reported issues, and resolutions in the company's system., • Collaborate with internal teams, including IT and software development, to identify recurring issues and propose improvements., • Assist in constant testing system updates and new features to ensure smooth functionality., • Provide guidance to customers on how to use and understand Sena products more effectively., • Ensure a high level of customer satisfaction by delivering clear and effective solutions. Qualifications: • High school education or equivalent. Typically requires 1-3 years customer support experience or an equivalent combination of experience and college-level education., • Previous experience in technical support, helpdesk, or customer service, ideally in a fast-paced, customer-focused environment., • Demonstrate strong troubleshooting and analytical skills to diagnose and resolve technical issues efficiently., • Exhibit excellent communication skills with the ability to explain technical concepts to non-technical users in a clear and professional manner., • Experience with phone support in an IT environment for a fast paced industry., • Knowledge of basic understanding of software downloads, networking, software installations and hardware troubleshooting., • Zendesk software a plus. SENA is a global leader in innovative communication systems, offering advanced connectivity solutions for adventure enthusiasts and professionals. SENA pushes the boundaries of technology with a range of products—from motorcycle helmets to communication systems for outdoor sports and industrial environments. Our products integrate cutting-edge technologies such as Bluetooth 5.0 and Mesh Intercom™, ensuring superior user experiences in terms of safety and performance. Whether on the road, in the mountains, or at sea, SENA accompanies its users wherever adventure takes them. #RideConnected Connect with SENA • Facebook: facebook.com/SenaBluetooth, • Instagram: instagram.com/senabluetooth, • LinkedIn: linkedin.com/company/sena-technologies-inc-, • YouTube: youtube.com/@senatechnologies

Job DescriptionCompany Description ABOUT STREAM REALTY PARTNERS Founded in 1996, Stream Realty Partners (Stream) began with a vision. Not one focused on bricks and mortar, but with people at its foundation. Headquartered in Dallas, TX and operating in core markets coast to coast, we complete billions in annual transactions in office, industrial, retail, healthcare, land, and data center properties. With millions of square feet of assignments, Stream is one of the fastest-growing, full-service commercial real estate services organizations in the country. Our team of talented individuals have come together to create our distinct culture, best summarized by our firm’s core values: smart, honest, nice, and passionate. For more information, visit and follow Stream on LinkedIn, Instagram, X and Facebook. IMMEDIATE IMPACT. MEANINGFUL CAREER. At Stream, we know our success begins and ends with our people. It is the reason we work hard to attract and retain the best and brightest talent. From day one, you will be an integral member of our high-caliber, collaborative team. We will empower you to apply your energy, expertise, and creativity to meet our client’s needs while instilling you with unsurpassed market knowledge and development opportunities to succeed. When you join Stream, you won’t simply start a new job—you will build a meaningful and impactful career. Job Description POSITION OVERVIEW The IT Business Operations and Procurement Specialist is responsible for supporting IT planning and financial analysis, purchasing, inventory, and asset lifecycle tracking, invoice processing, vendor coordination, contract administration, and software license compliance. This role partners closely with Helpdesk, IT Engineering, Accounting, and Technology leadership to ensure timely acquisition, accurate tracking, compliant usage, and cost-effective management of Stream’s technology resources across all offices. PRIMARY RESPONSIBILITIES Technology Purchasing & Fulfillment • Independently forecast equipment needs based on headcount projections, asset end-of-life schedule, and planned department needs., • Prepare requirements, compare pricing/options, and obtain required approvals from managers/partners., • Create purchase orders (or equivalent), place orders, track shipping, receive goods, and coordinate handoff to deployment teams to meet deadlines., • Maintain supplier records and support purchasing standards/procedures to drive consistency and auditability., • Create the process for managing all IT assets (hardware, network gear, software, and peripherals), • Own the asset lifecycle from receipt to end-of-life: tagging/naming, assignment, warranty status, valuation, refresh/retirement, and secure disposition., • Ensure the asset database remains current and accurate; coordinate with IT teams on changes (moves/adds/changes)., • Lead periodic spot checks/audits and reconcile variances, document root cause and corrective actions., • Manage minimum stock levels (laptops/docks/monitors/ cameras/ headsets/phones), shipping/returns, RMA processing, and secure storage controls., • Partner with accounting to streamline and drive process improvement for the technology invoicing process., • Process invoices for Technology purchases and recurring services; validate invoice accuracy against quotes/POs/receiving records., • Code invoices appropriately and partner with Accounting to ensure on-time payments and accurate departmental/entity allocation., • Reconcile corporate card and other statements to purchase records; resolve discrepancies and track credits/returns., • Manage vendors once onboard, serving as a primary point of contact for selected vendors; coordinate vendor activities (orders, renewals, deliveries, escalations)., • Track vendor performance and support service-level expectations (delivery timelines, contract terms, support responsiveness)., • Support vendor onboarding and offboarding activities. Maintain vendor master information (contacts, account IDs, portals, billing cadence)., • Support negotiation, processing, and administration of Technology-related contracts (e.g. software licensing, telecom, business machines, hardware maintenance, professional services). Coordinate IT contract review activities with Legal, Accounting, and appropriate sign-offs., • Track and manage SOWs, MSAs, change orders, renewal dates, advance notice periods, and key contractual obligations; prepare renewal/termination notices as needed. Maintain changes in Stream contact information with vendors., • Monitor contract spend against commitments and assist leaders with forecasting and budget planning., • Support leaders with analyzing department CAPEX and OPEX spend and variances., • Support leaders with budget vs actuals analysis by tracking costs. Qualifications, • Bachelor’s degree or four years of relevant experience, • 3+ years of experience in an IT business operations role working with technology vendors and managing the technology procurement process, • 2+ years of experience with IT accounting including general ledger accounting, expense coding, variance analysis, CAPEX/OPEX, etc., • Working knowledge of procurement life cycle, IT asset life cycle and periodic audits, • Excellent communication skills (both verbal & written), • Strong organizational skills, • Solid financial management acumen, • Technical writing skills, • Proficiency with Microsoft Word, Excel, PowerPoint and Outlook applications and mobile apps, • Experience or familiarity of various technology solutions (software, hardware, subscriptions), • Hands on experience with Workday FIN is a plus Additional Information Once you have completed your application, you will receive an email from with a link to the Culture Index survey, which will help us gain a better understanding of your strengths and motivational drives. Please search for the "IT Business Operations & Procurement Specialist" position in the Culture Index portal. We kindly request that you set aside 10 uninterrupted minutes within 48 hours of submitting your application. #LI-Hybrid #LI-CF2 Stream is an equal-opportunity employer and does not discriminate on the basis of ethnicity, race, religion, sexual orientation, gender identity, age, national origin, disability, military status, or any other reason prohibited by law. Stream Realty Partners offers competitive salaries, bonuses, medical/dental/vision insurance, pharmacy benefits, health savings account, flexible spending accounts, 401(k) plan with company matching, PTO, and holiday pay. Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, location, and other job-related reasons. To apply for a position, please visit our website at

Job DescriptionCompany Description Resultant is an outcomes-focused consulting firm committed to helping clients make technology a strategic asset and use data to guide better decisions. But we’re not just data and tech experts; we are problem solvers and industry experts who work alongside our clients to help them achieve their mission. We don’t solve problems for our clients. We solve problems with them. We take the time to deeply understand goals and roadblocks to drive toward outcomes that serve organizations, people, and communities. Through outcomes driven by data analytics, technology solutions, digital transformation, and beyond, our team works with clients in both the public and private sectors to solve their most complex challenges. We start by learning as much as we can about who they are, how they work, and what they’re striving for so we can feel their problems as our own. Partnering with our clients means their desired outcomes are always top of mind, their challenges and strengths guiding our efforts. We build client-focused relationships before we build unique solutions that blaze past expectations. Originally founded in Indianapolis in 2008, Resultant now employs more than 350 team members who operate remotely and from offices and hubs around the United States including Indianapolis, IN; Fort Wayne, IN; Denver, CO; Atlanta, GA; and Dallas, TX. We’re Resultant. Clients partner with us to see a difference. People join us to make one. Job Description To help continue our rapid growth and solve our clients’ toughest problems, we need a Technical Support Specialist in Dallas, TX to join the team. If you love to solve problems and add value, please consider what your typical days might look like… • You will provide amazing support to our clients, greatly exceeding their experience of what anyone else has ever done for them., • You will escalate customer support requirements as appropriate, communicating relevant information (such as criticality and timeliness), and confirming acceptance of the escalated issue., • You will prepare desktops, laptops and miscellaneous hardware for customers., • You will keep customer documentation up-to-date and accurate., • You will deliver assigned operational and project commitments to customers, utilizing the entire customer team as necessary and as agreed with the Customer Team Lead., • You will perform customer maintenance activities on behalf of the customer team., • You will monitor the customer team’s assigned alerts in conjunction with the live helpdesk and respond appropriately., • You will work collaboratively with teams of smart, thoughtful people to best meet the needs of our clients., • You will demonstrate the ability to organize, prioritize, plan and deliver your work and commitments in a timely manner.Qualifications Some of the qualifications and skills we are expecting include the following: • You should possess excellent communication and customer service skills, both written and oral, • You should be able to explain technical challenges and solutions to just about anyone, regardless of their background, • You should be willing to participate in an on-call rotation and provide after-hours support as necessary, • We require at least 1-3 years of experience as a Desktop Support Specialist or similar role, • Prior experience working for a Managed Service Provider (MSP) is preferred, • Must live in the Dallas, TX area and able to work onsite as needed, • Servers: Active Directory, File Permissions, Domain, Backups, Antivirus, • Network: Firewalls, Switches, Wireless, Voice, DHCP, TCP/IP, DNS, VPN, • Computers: Computer Replacement, IPCONFIG details, Joint to Domain, Printer Installs, Antivirus, • User Support: User Profile Migrations, Outlook Setup, Mobile Device Setup (email), • Applications and Products: Office 365, SharePoint, QuickBook Additional Information What It's Like to Work Here At Resultant, we are driven by purpose—partnering with clients to take on their toughest challenges and creating outcomes that make a real difference. Success here means lasting impact, not just delivered projects. We work as collaborative experts, leaning into complexity with confidence and humility, asking smart questions, sharing ideas freely, and combining our diverse expertise to turn challenges into clear, transformative solutions. We make our outcomes visible by sharing results, stories, and lessons learned, because growth happens through shared experience. Accountability & Ownership Resultant offers a flexible, high-trust environment, paired with a shared commitment to accountability: • Take ownership of your work from start to finish and deliver on your commitments to clients and coworkers, • Communicate proactively, especially when priorities shift, • Focus on outcomes, follow-through, and measurable impact, • Show up where it matters, in person or virtually, when it strengthens relationships or results Is Resultant the right spot for you? You may thrive here if you bring curiosity and a consulting mindset to every challenge, take ownership of your growth, and give and receive feedback with intention. If you're energized by bold ideas, continuous learning, and investing in the people around you, this is your place. At Resultant, we show up for each other, own our outcomes, and build leaders who create lasting impact for our clients, our communities, and each other. Equal Opportunity Employer We embrace AI across everything we do, and that includes how you prepare for this interview. Feel free to use AI tools to research the role, practice your responses, and put your best foot forward. What matters to us is getting to know the real you — how you think, how you communicate, and what you genuinely bring to the table. Our interviews are designed to go deeper than any polished answer, so come curious and come as yourself without the support of an AI tool during our conversation.

Job DescriptionDescription: IT Support Specialist Dallas, TX Technology Description At TelyRx, we’re revolutionizing access to essential medications by combining cutting-edge technology with a patient-centered approach. Inspired by our mission of "A Faster Way to Wellness", we strive to simplify healthcare and provide seamless, hassle-free access to the medications people need. As part of our growing team, we are seeking a flexible and enthusiastic IT Support Specialist to join our IT department. This role offers a unique opportunity to work closely with senior staff, gain hands-on experience in infrastructure maintenance and troubleshooting, and contribute to exciting projects. If you’re passionate about IT, eager to learn, and ready to grow, we’d love to hear from you! Full Time / Salary = $50,000 - $60-0000 This is a fully on-site opportunity , based out of Dallas pharmacy (Irving, TX); must be located in Dallas-Fort Worth-Arlington. We welcome applications from candidates outside the Dallas-Fort Worth-Arlington area, but applicants will be personally responsible for covering relocation costs. Key Responsibilities • Provide troubleshooting and resolution for hardware, software, and networking issues., • Assist in maintaining servers, network devices, and other critical IT infrastructure., • Update system records, document procedures, and maintain accurate inventory of IT assets., • Collaborate with senior IT staff on infrastructure-related projects, ensuring timely and effective implementation., • Continuously learn new technologies and apply them effectively to daily tasks., • Monitor network and system performance, escalating issues as necessary. Basic Qualifications • 1+ years of experience in IT support, helpdesk, or a similar role., • Familiarity with Windows, Mac, and Linux operating systems., • Basic understanding of networking concepts (e.g., DNS, DHCP, TCP/IP)., • Experience with troubleshooting end-user devices such as PCs, printers, and peripherals., • Strong written and verbal communication skills., • Ability to learn new technologies quickly and apply knowledge effectively. Preferred Qualifications • Associate’s or Bachelor’s degree in IT, Computer Science, or a related field (or equivalent experience)., • Certifications such as CompTIA A+, Network+, AWS, AZ-900, AZ-104 or other industry relevant certifications., • Hands-on experience with Active Directory (Entra) and basic system administration skills., • Exposure to tools like ticketing systems, MDM platforms, or IT monitoring tools., • Proven ability to balance multiple tasks while maintaining attention to detail. Benefits • Health Coverage: Comprehensive health, dental, and vision insurance., • Retirement: 401(k) plan with company match., • Time Off: Generous paid time off policy., • Career Growth: Opportunities to grow within a rapidly expanding company.

Job Description Job Description: The Service Manager oversees and coordinates a range of critical IT services including Deskside and Service Desk functions, SCCM (System Center Configuration Manager), Tools Management, VDI, Exchange (Virtual Desktop Infrastructure), and Security Services. This role involves managing a team, optimizing processes, and ensuring the efficient and secure operation of these services. The Service Manager reports to the IT SDM and collaborates with cross-functional IT and operations teams. Key Responsibilities: • Team Leadership:, • Supervise and lead a team of professionals responsible for SCCM, Tools, VDI, and Security Services, also train, and mentor Deskside Support Technicians and Service Desk Agents., • Foster a positive and collaborative work environment within the team., • Provide training, mentorship, and support to team members., • Drive Innovation and Transformation, • Service Desk Management:, • Oversee the daily operations of the Service Desk, including call management, ticket routing, and issue resolution., • Monitor and improve service desk KPIs, such as response and resolution times., • Implement and maintain incident and request management processes., • Deskside Support Management:, • Manage on-site technical support for end-users, including hardware and software troubleshooting., • Ensure timely response to on-site requests and prioritize tasks based on impact and urgency., • Manage hardware and software inventory and maintenance., • End-User Support:, • Collaborate with end-users to understand their IT needs and issues, ensuring a high level of customer satisfaction., • Escalate complex technical issues to appropriate teams and ensure follow-up and resolution., • Identify opportunities for process improvement and user education., • Problem Resolution:, • Proactively identify recurring issues and work on long-term solutions to prevent them., • Maintain a knowledge base for common issues and solutions., • Collaborate with other IT teams to resolve complex technical problems., • SCCM Management:, • Oversee the design, deployment, and maintenance of the SCCM infrastructure., • Ensure software distribution, patch management, and endpoint configuration are effectively managed., • Collaborate with application owners to facilitate software packaging and deployment., • Tools Management:, • Manage and maintain IT tools and applications, such as monitoring solutions, asset management, and helpdesk software., • Ensure tools are available and operational to support IT and business functions., • Evaluate and recommend new tools as needed., • VDI (Virtual Desktop Infrastructure) Management:, • Oversee the design, deployment, and maintenance of the VDI environment., • Ensure virtual desktops and applications are available, secure, and optimized for performance., • Collaborate with end-users and application teams to provide VDI support., • Security Services:, • Collaborate with the IT security team to ensure security policies and practices are implemented within the services managed., • Conduct regular security assessments and audits for SCCM, Tools, and VDI components., • Respond to security incidents and lead remediation efforts., • Warehouse Management (if applicable):, • Manage IT equipment and inventory stored in the warehouse., • Ensure equipment is readily available for deployments and maintain accurate inventory records., • Collaborate with procurement for equipment procurement and disposal., • Vendor and Asset Management:, • Manage vendor relationships for software, hardware, and services related to SCCM, Tools, VDI, and Security., • Maintain asset inventory records and oversee the asset lifecycle., • Budget management for service-related expenses., • Documentation and Reporting:, • Maintain accurate records and documentation for the services managed., • Generate regular reports on service performance, security incidents, and compliance., • Continuous Improvement:, • Identify opportunities for process improvement and cost reduction within the services., • Bachelor's degree in IT, Computer Science, or a related field (or equivalent work experience)., • Proven experience in managing IT services, with a focus on SCCM, Tools, VDI, and Security., • Strong knowledge of IT service management (ITSM) and ITIL best practices., • Understanding of security principles and experience with security compliance standards., • Excellent communication, problem-solving, and leadership skills., • Experience with warehouse and asset management (if applicable)., • Relevant certifications, such as CompTIA Security+, ITIL, or vendor-specific certifications, are a plus.

Job Description Please note that Jackson Walker is not currently accepting search firm submissions in connection with this opening. Application Support Specialist Department: IT Reports To: Manager of End User Experience Location: Dallas FLSA: Non-Exempt Jackson Walker, the largest law firm in Texas, has an exciting full-time employment opportunity for an Application Support Specialist in our Dallas office. The Application Support Specialist serves as a primary point of contact for end-user technology support, responding to requests, troubleshooting issues, and ensuring timely resolution of incidents. This role supports firm-approved applications and technology, documents solutions, and collaborates with internal teams and vendors to maintain optimal system performance and user experience. ESSENTIAL DUTIES & RESPONSIBILITIES: • Provide first- and second-level support for firm-approved applications and technology equipment., • Respond to user inquiries via phone, email, or ticketing system with a high level of customer service., • Document all service requests, troubleshooting steps, and resolutions in the incident management system., • Manage the flow of incoming support requests and ensure timely follow-up., • Troubleshoot application issues and serve as a liaison between users, internal teams, and external vendors., • Maintain in-depth knowledge of assigned applications and serve as a subject matter expert where applicable., • Monitor recurring issues and identify trends to improve system performance and user experience., • Participate in the application lifecycle, including installation, testing, deployment, support, and upgrades., • Develop and maintain knowledge base articles and documentation for end user support., • Collaborate with project teams on application updates and enhancements, ensuring effective communication across stakeholders., • Build strong relationships with end users, departments, and practice groups to understand and support business needs., • Communicate technical information clearly and effectively to non-technical users., • Bachelor’s degree in MIS, computer science, business administration, or equivalent experience preferred., • Minimum of 3 years’ experience in an IT helpdesk or application support role, preferably in a professional services environment., • Advanced proficiency in Microsoft Office and Microsoft 365 applications., • Strong problem-solving and critical thinking skills with the ability to diagnose and resolve technical issues., • Ability to communicate complex technical concepts clearly to diverse audiences., • Strong organizational skills with the ability to manage multiple priorities and deadlines., • Ability to work independently and follow through on assignments beyond service requests. This position operates in a professional office environment with standard equipment. The role may require occasional travel, lifting of equipment up to 30 pounds, and availability for overtime as needed to support business operations. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities, or requirements. We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, veteran status, sexual orientation, gender identity, pregnancy, genetic information, or any other characteristic protected by applicable federal, state, or local law and will not be discriminated against on the basis of disability. It is our intention that all qualified applicants are given equal opportunity and that employment decisions be based on job-related factors. If you require a reasonable accommodation to complete the application or interview process, please contact us at

Job Description Our Vision: Empowering people with long-lasting, high-quality sportswear helps them succeed in their own lives, and makes them proud to be a part of something bigger than themselves. Our Mission: Our objective is to be the world's best sportswear supplier for retailers, companies, and teams. Our Location: Our Dallas Fulfillment Center (DFC) is located in Grand Prairie where we have 200,000+ square feet of state of the art production and inventory. We will maximize our facility with two shifts of production, five days per week. We enjoy a culturally diverse workforce and promote team orientated solutions to delight our customers. Job Summary: The position’s primary responsibility is to support and manage Cutter & Buck’s systems that interface with the organization's global ERP system (Infor’s M3 and WMS and other modules) at the Dallas Fulfillment Center (DFC) located in Grand Prairie. You will work with both office and warehouse staff, troubleshoot system errors, support user maintenance requests, and ensure the WMS and its accompanying system are functioning as needed. These systems include, but are not limited to • An inventory control and goods-to-person picking robotic system, • Order flow control hardware and software, • Custom customer label design management for Value Added Services The position collaborates with the System Support Specialist and others in the New Wave North America Information Technology organization to support this role. This role will administer various other software applications used throughout the DFC that interface with the warehouse management system. This is a hybrid role with periodic on-site requirements and support needs. Applicants must regularly be available for on-site work and within driving distance of the DFC. Essential Functions: • Support the warehouse management system including:, • Perform extensive testing for updates to AutoStore, Kardex, SVT and Putwall., • Troubleshoot problems with AutoStore, Kardex, SVT and Putwall. This includes working directly with the vendors for any Production or Software Update issues., • Understand and analyze business processes and work with users on how to best utilize the systems., • Troubleshoot system issues, interface with vendor support to resolve issues., • Manage the interfaces between the warehouse management system and other systems that connect to the WMS., • Working in the WMS is crucial to be able to support the systems that interface with the WMS. This requires an understanding of the WMS, Embroidery Development System and Interform. Will also occasionally provide end user support of the WMS., • System configuration., • Master data maintenance., • Create new queries and reports as required by the business., • Assist System Support Specialist with the Embroidery Development System, including testing and end user support., • Assist System Support Specialist with converting VAS Labels and Tags from Bartender to use Interform. Interform is the new print solution for Infor., • Assist System Support Specialist new VAS Tag and Label requests., • Assist System Support Specialist with development of new Forms or Labels in Interform used by the WMS., • Assist with testing as needed for the Infor WMS and M3 ERP projects., • Provides backup to the System Support Specialist as needed., • Along with IT Helpdesk team, provide secondary general IT user support at the facility as needed. Knowledge, Skills, Experiences and Abilities: • Experience supporting a warehouse management system for a large Fulfillment Center. Recent experience with Infor WMS for quickly transitioning to the new system., • Experience as a business analyst working with directly with users on process matters and deriving and deploying solutions., • Experience with AutoStore ASRS, SVT and Kardex software that runs the AutoStore ASRS., • Experience with Label Design programs like Interform and Bartender., • Experience interfacing directly with software vendors to efficiently resolve issues., • Experience with SQL preferred., • Experience with WMS system implementations preferred., • Able to effectively balance project work with daily maintenance and user support., • Organized and process oriented. Diligent with documentation., • Able to take a structured and thorough approach to troubleshooting, analysis, testing and deployment., • Able to effectively interface and communicate with all levels of users, management and vendors., • Must be a team player with a desire to learn and develop professionally., • Must have a helpful attitude for effective user support. Work Environment: • Reasonable proximity to Grand Prairie, Texas is required for mainly onsite work., • On site is a professional office environment and a warehouse environment; business-casual dress. Mindset and orientation: • Adoption of Cutter & Buck’s Mission and Values., • Maintaining a customer-first position., • Ability to organize, prioritize, multitask, and demonstrate flexibility in a dynamic, fast paced environment., • Embrace challenges, learn from criticism, and be willing to see effort as the path to mastery. Education and Prior Work Experience: • Bachelors degree in Computer Science, Business Management or related field required. A mix of education and experience may be substituted for this requirement., • A minimum of five years of recent prior relevant work experience., • May require overtime as appropriate. Our Workplace: Employees shall work in a non-hostile work environment. That is, the employee is expected not to engage in any activity that unreasonably interferes with performance of any other employee, such as sexual harassment, unlawful discrimination or any other behavior that unduly demeans or intimidates another employee. Our Employees: Full Time Employees enjoy employer subsidized medical, dental and vision eligibility, Paid Sick leave and Annual Vacation leave. Employees are also eligible for participation in our 401k plan with company match and ten (10) paid holidays in a calendar year. Cutter & Buck is proud to be an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act*), or any other legally protected status, with respect to employment opportunities. E-Verify: We verify the identity and employment authorization of individuals hired for employment in the United States. We maintain a drug-free workplace and perform pre-employment post-offer substance abuse testing, complete post-offer background check are required for all positions. A clear driving record may be required for Safety Sensitive and Sales positions. Cutter & Buck, Inc. is a socially responsible company.

Job Description Introduction The Technical Support Specialist provides 1st & 2nd line IT support across the organization via the ServiceNow ITSM platform, email, phone and in-person walk-up cases in our Dallas, TX office. This role is a hybrid role with occasional work from home days and limited travel to our office locations across the US. Location: 5910 N Central Expressway Suite 500 Dallas, TX 75206 As the public face of the IT support team, you will ensure high quality support is provided to all users and departments within Amwins and that all incidents/problems are recorded and managed in the Service Desk system. You will inform the Technical Support Manager or wider IT leadership team of any incidents and/or problems (internal and external) that may impact the business. Responsibilities • Monitor the service desk platform, identify and set the priority level of all requests/tickets received and resolve issues or reallocate to wider teams where applicable. This includes, but is not limited to:, • Assisting with the configuration of all PCs & laptops used within the group., • All printers used within the group., • Mobile devices within the group (including mobile device management via Intune)., • Provide basic in-house training to staff in relation to Microsoft Office programs and other supported bespoke software/applications as and when required., • Engage in the procurement of IT hardware, software, consumables and telecoms equipment, in accordance with the corporate procurement policy and working alongside the IT Asset team and IT Asset Manager., • Provide 1st & 2nd line IT support to all users, ensuring a good to outstanding level of support from initial incident acknowledgement through to resolution., • Report any incidents/service impact issues that could impact the business to the Technology Support Manager., • Ensure daily administrative duties (updating tickets, following up on logged cases, escalating where appropriate) of the service desk are completed., • Ensure IT support projects, tasks and assignments are carried out in a professional and timely manner., • Utilise the service desk system to effectively log the nature of support queries, manage workload and prioritise support cases according to Service Level Agreements (SLAs) set by the IT leadership team., • Promote the use of IT tools within the business, allowing staff to work more effectively., • Undertake project work on occasions, and plan and deliver solutions in a timely manner., • Manage on-site hardware, such as MFDs (printers), including troubleshooting and toner replacement as well as meeting rooms/internal events equipment., • Ensure that all office hardware is maintained to a good working standard. Knowledge/Skills/Qualifications • Advanced knowledge of Microsoft Office 365, including Exchange, Intune and Entra., • Knowledge and experience of Active Directory Users and Computers., • Knowledge and familiarity of networking, including DHCP, TCP/IP, DNS, IP addressing, network protocols and the ability to diagnose and resolve such issues., • Knowledge and background of IT helpdesk/support and working with technology., • Experience of working in an office, providing both in-person and remote support to staff., • Exposure to meeting room and event support, including Crestron and Logitech hardware and Microsoft Teams/Zoom/Google software., • Maintain documentation of IT systems and procedures, alongside the IT Service Desk team., • Identify the root cause of issues and recommend appropriate solutions in line with the IT Acceptable Use Policy, while being mindful of the user being supported., • Demonstrated experience of Insurance industry (desirable, but not essential)., • Ability to work on your own and within a team., • Project-based skills (ITIL, desirable, but not essential)., • Excellent communication skills and the ability to communicate technical information clearly and effectively to users with varying levels of technical expertise., • Experience providing support to executives and senior leaders, remaining calm and professional in a fast-paced environment., • Customer-centric, with attention to detail., • Experienced in "hands on" maintenance of hardware, including repairs (beneficial, but not essential)., • Willingness to travel to other offices Supported Programs/Software/Applications • Microsoft 365 apps (including, but not limited to: Outlook, Teams, Power Platform, Exchange, Word, PowerPoint, Excel, OneDrive), • Intune (Mobile Device Management), • Entra, • SharePoint, • Intune Company Portal, • VPN (GlobalProtect), • ServiceNow ITSM platform, • Crestron/Logitech/Neat meeting room equipment, • Windows OS (Windows 10, 11), • Citrix, • Aternity (asset monitoring), • Insurance systems: IMR, GlobalXB, PPL, UniQuote)

Job DescriptionJob Summary SENA is seeking a Wave Support Staff member to join our technical team. In this role, you will be responsible for supporting the "Wave" system, our internal software used for operations and logistics. You will serve as the primary helpdesk contact for users, troubleshooting technical errors, guiding them through system features, and working with our IT team to resolve bugs. This is an ideal role for an IT professional with strong problem-solving skills and experience supporting business software. Key Responsibilities * System Support: Act as the first point of contact for employees and customers experiencing issues with the Wave application. * Troubleshooting: Diagnose and resolve technical problems (login issues, error messages, system lags) via phone, email, and chat. * Escalation: Identify complex software bugs and escalate them to the IT or Software Development teams with detailed notes. * Documentation: Log all support tickets, interactions, and resolutions in our tracking system to ensure a history of issues is maintained. * Testing: Assist the technical team in testing system updates and new features before they are released to users. * Training: Provide basic training and "how-to" guidance to non-technical users to help them use the Wave system efficiently. Qualifications * Education: High school diploma or equivalent required. An Associate’s or Bachelor’s degree in IT, Computer Science, or a related field is preferred. * Experience: 1+ years of experience in a Technical Support, IT Helpdesk, or Application Support role. * Technical Skills: * Strong ability to troubleshoot software and navigate web-based applications. * Experience with ticketing systems (e.g., Zendesk, Jira) is preferred. * Familiarity with Warehouse Management Systems (WMS) or logistics software is a major plus. * Basic understanding of networking and databases. About SENA SENA is a global leader in innovative communication systems for adventure enthusiasts and professionals. We produce advanced connectivity solutions, including motorcycle helmets and outdoor communication devices using Bluetooth 5.0 and Mesh Intercom™ technology. We are a fast-paced, technology-driven company looking for dedicated staff to support our growing operations.

Job DescriptionDescription: Technology Specialist 1. Job Identification Job Title Technology Specialist Reporting to Director of IT Department / CC I.T./ 1000 Location Varies Job Reference AARA/TECHSPEC No. Job Holders 3 Last Update September 2022 2. Job Purpose Primary Responsibilities: • Install and maintain laptops, workstations, printers, scanners, and other technology, • Deploy and configure Microsoft Windows 11 operating systems, software, and patches, • Troubleshoot basic network, VPN, RDP, and wireless connectivity issues, • Manage user accounts and permissions in Windows Server 2019 Active Directory, Skype, MS Exchange, various electronic records systems, etc., • Learn, document, train, and adjust settings in the NextGen Electronic Heath Records system, • Assist engineers with network and server maintenance and installations. This includes Windows Server 2019 (Active Directory, Group Policies, DHCP, and DNS), Exchange Server 2016, SQL Server, Hyper-V, Network (Fortinet routers and switches), Cox VoIP cloud phone system, etc. 3. Job Dimensions Supervisory/Line Management Authority No supervisory or line management authority or responsibility Area Authority No specific responsibility for any area outwith individual workstation(s) and immediate environment Financial Authority No financial authority or responsibility. No budgets held. May purchase computer equipment. Process Authority Directed, standardized process authority in assessing, prioritizing, coordinating and completing their workload in close consultation IT. CIO and employees. Patient Contact No patient contact The above dimensions are not an exhaustive list. AARA reserves the right to alter the dimensions of all roles within the organization as required. 4. Organizational Position Direct report under the CIO 5. Role of the Department The I.T. Specialist aims to provide a continuous link between the I.T. Department and the Practice/Provider Team. The IT Specialist will work closely with a team of IT professionals and is expected to perform his specific roles in coordination with members of the team for both hardware and software subdivides and seek to perform technical support throughout the practice 6. Key Result Areas This position plays a role in helping everyone in the company to work efficiently. 7. Equipment, Machinery and Systems Equipment and Machinery You will have a laptop, workstation, network monitoring tools, phone, etc. and will work with all technology in the offices which include computers, printers, scanners, postage machines, credit card machines, kiosks, tablets, Systems Software such as Orion, Dameware, RDPSoft, VEEAM, GFI FaxMaker, NextGen, FortiMail, FortiClient, Fortigate, FortiSwitch, FortiManager, Exchange, Skype, NextGen, AllScripts, etc. This is just a sample of the systems you will work with. 8. Assignment and Review of Work All new AARA employees will agree initial objectives to be assessed on completion of their 90-day initial review period. Thereafter, all employees will enter the annual appraisal cycle under the AARA Talent, Performance and Career Management Policy where annual appraisals will be conducted by their Line Manager and CEO. Further information on the appraisal cycle calendar is available from the HR Manager and from the Talent, Performance and Career Management Policy on the AARA Intranet. 9. Communication and Relationships The postholder must have strong interpersonal and relational talents. Success in this role involves building and maintaining relationships with internal and external stakeholders Key Internal Relationships I.T. CIO I.T. Temporary Personnel Directors/ Site Managers Human Resources department Employees/ New starts Key External Relationships Software vendors such as TSI Healthcare, Cox, and Safari Micro 10. Demands of the Job Physical Demands: frequent lifting, carrying, pushing, and/or pulling; some climbing and balancing; some stooping, kneeling, crouching, and/or crawling; and significant fine finger dexterity. Generally, the job requires 40% sitting, 40% standing, 10% walking, and 10% driving. Must be able to routinely lift up to 15lbs. above the head and 30lbs. to waist height. Mental • Handle repetitive tasks, including typing and analysis. Patience dealing with mistakes or lack of knowledge of others. Positive attitude, regardless of personalities. Independent thought and decision making, sometimes with limited training materials. Requirements: 11. Knowledge, Skill, Training and Experience to do the Job Essential Associate’s degree or equivalent certificates, preferably in the computer industry • Must be able to 10-finger type a minimum of 30 words a minute, • Ability to troubleshoot, research, document, and solve issues independently, • Proficiency in Microsoft Windows 10/11 and Office 2019, including MS Excel, Word, and Outlook, • Experience using domain services such as Active Directory, Group Policies, DNS, and DHCP, • Professional communication, composure, and customer focus, • Directly interact with doctors and staff on a daily basis, • Basic familiarity of network and server monitoring/troubleshooting tools, • Excellent time management and prioritization skills with and without a helpdesk system, • Powershell, HTML, WordPress, and other scripting skills is a real plus, • CompTIA A+, Network+, Security+, MCSE, or similar certifications, • Bachelor’s degree is a plus

Job Description Location: Hybrid- Employees may be required to work out of the nearest office location for quarterly meetings 1-4 times annually. Aravo Solutions, Inc., provides leading third-party risk management (TPRM), ESG, and vendor lifecycle management solutions powered by intelligent automation software and designed to meet the needs of TPRM teams at Global 2000 enterprises. At Aravo, we believe that in an increasingly interconnected world, managing risk is a critical pillar of global resilience. Traditional, manual approaches to TPRM can no longer keep pace with today’s scale and speed of disruption. That’s why we have pioneered an Intelligence-First™ approach. Trusted by millions of third-party users in 195+ countries, Aravo provides guidance for the most complex third-party networks in the world, helping them mitigate risk, build business resilience, and protect their reputations. We are fundamentally redesigning how organizations see, understand, and act on risk by embedding AI directly into the core of their workflows. Joining Aravo means working at the forefront of AI in TPRM and collaborating with a team that views AI as a partner, not a replacement. You will have the opportunity to work alongside industry experts, leverage the latest technologies, and contribute to shaping the future of third-party risk management! Position Overview: We are seeking a hands-on, strategic Senior Manager of IT to lead and scale our internal IT function. The ideal candidate will own corporate IT and business systems operations while partnering closely with Engineering, Security, Finance, and HR teams to support a growing, distributed SaaS organization. They will have exceptional communication and problem-solving skills, with the ability to thrive in a fast-paced, collaborative environment. This leader will balance day-to-day operational excellence with forward-looking improvements, ensuring our systems, tools, and processes scale efficiently as the company grows. Key Responsibilities: IT Leadership & Strategy • Define and execute Aravo’s IT roadmap aligned with company growth and operational needs, • Lead and mentor a small, high-impact IT team (helpdesk, systems, IT ops), • Establish and track SLAs, KPIs, and user satisfaction metrics, • Rollout tool standardization, ensuring we are continuously consolidating toolsets, • Own IT budgeting, forecasting, and vendor management Corporate IT Operations • Manage core internal systems, including license management, • Ensure reliable onboarding/offboarding processes and lifecycle management, • Maintain high availability and performance of internal systems, • Support a hybrid/remote workforce across multiple locations with effective endpoint and access strategies Security & Compliance Partnership • Partner with Security and Engineering to support and customer-driven compliance requirements, • Enforce identity, access control, and endpoint security policies, • Onboard AI solutions and usage that adhere to proper security and data practices, • Support audits, evidence collection, and vendor security reviews, • Drive security awareness and best practices across employees End-User Experience & Support • Own IT support function with a focus on responsiveness, quality and automation, • Deliver a seamless employee experience across onboarding, support, and tooling, • Continuously improve documentation, self-service, and internal processes Vendor, Asset & SaaS Management • Manage SaaS application portfolio, licensing, and cost optimization, • Track and manage IT assets and lifecycle (procurement → retirement), • Negotiate vendor contracts and manage third-party relationships Requirements Qualifications: • 8–12+ years of experience in IT, with 3–5+ years in a leadership role, • Strong hands-on experience with modern IT stack, including AI tools, • Automating user onboarding and offboarding with auditability and traceability, • Experience supporting compliance frameworks such as Microsoft SSPA, SOC1, and SOC 2, • Support FedRamprelated activities and compliance, • Proven ability to operate both strategically and hands-on, • Strong project management and cross-functional collaboration skills, • Experience in a SaaS or cloud-first company (80–500 employees ideal), • Experience scaling IT processes in a high-growth environment Preferred Qualifications/Skills/Soft Skills: (Optional) • Familiarity with zero trust security principles, • Exposure to customer-facing security or audit requirements, • Hands-on leadership with a “roll up your sleeves” mindset, • Self-starter with entrepreneurial attitude towards managing everything IT, • Strong operational discipline and attention to detail, • Ability to prioritize effectively in a lean environment, • Clear communication with both technical and non-technical stakeholders Why Join Us: At Aravo Solutions, Inc., we offer a dynamic and inclusive work environment where employees are encouraged to innovate, grow, and make a meaningful impact. We provide competitive compensation and benefits packages, opportunities for professional development, and the chance to work alongside industry experts on cutting-edge projects. Benefits: • 100% Employer Paid Medical Insurance options for the Employee and Family, • Paid Maternity and Paternity Leave, • Life and AD&D Insurance, • Long-Term Disability Insurance, • 401K with Company Matching, • Equity Participation, • 4 Weeks of Vacation, • Fully Stocked Kitchens, • Company-Sponsored Charitable Day of Giving Events Aravo Solutions Inc. is registered as an employer in many, but not all, states. If an applicant is not in or able to work from a state where Aravo Solutions Inc. is registered, they may not be eligible for employment. The eligible states include: FL, GA, MA, MO, NC, NH, NV, OR, PA, SC, TN, and TX.

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