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Job Description Aquinas Consulting is seeking to fill a HYBRID Level 2 Helpdesk Analyst job East Hartford, CT. In this role, you will be joining a team of dedicated professionals who provide exceptional service and technical support to their clients. Helpdesk Analyst Job Responsibilities: • Provide remote technical support to clients., • Troubleshoot workstations, servers, network infrastructure, and phone systems., • Resolve issues via phone or electronic communication., • Track and manage customer issues while adhering to SLAs and processes., • Participate in after-hours rotations (3-4 times per year)., • Previous experience in the IT industry (3+ years minimum), • Strong interpersonal communication skills to maintain professionalism in high-pressure situations., • Strong critical thinking skills with the ability to approach challenges creatively and consider multiple perspectives., • Exceptional attention to detail, organizational skills, and ability to document tasks thoroughly., • An individual that excels in collaboration and teamwork., • Mobility to work in a standard office setting and to sit and stand for a period, • Vision to read printed materials and see a computer screen; and hearing and speech (English Language) to communicate in person and over the telephone. Please note: Applying to this role is an agreement to have your information entered into our database and acknowledgement that a recruiter will reach out to you either by phone, email, and/or text message regarding this and similar job opportunities. Aquinas Consulting is a woman and minority owned company headquartered in Milford, CT that provides Engineering, Information Technology (IT), and Manufacturing staffing solutions throughout the US. We take pride in 20 years of service to our clients, our hiring managers, our consultants, and our local community. Aquinas is an affirmative action, equal opportunity employer and committed to considering all qualified applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law.

To be considered for this position, please submit your resume. Microsoft Cloud Services (Azure AD, Intune, SharePoint, OneDrive, Microsoft 365); Familiarity with virtualization/cloud (Hyper-V, Azure, AWS). IP addressing/subnets, routers, switches, firewalls, VPNs; Troubleshooting commands (ping, nsl

Job DescriptionDesktop Support Technician – Contract (Newington, CT)About the Role We are looking for a detail-oriented Desktop Support Technician to support an exciting Microsoft 365 migration project at our Newington, CT facility. This is a contract position with the potential to grow into a longer-term opportunity — and a great resume builder for anyone looking to gain hands-on experience in a real-world enterprise migration environment. What You'll Be Doing • Supporting the migration of users and machines to new hardware as part of an M365 GCC High environment, • Configuring and installing Microsoft 365 applications on end-user laptops, including Outlook, Word, Excel, OneDrive, and Teams, • Verifying user accounts and licenses are correctly set up prior to migration, • Following a detailed step-by-step migration checklist with precision and care, • Coordinating with the migration team to confirm completion at each stage, • Flagging any issues or discrepancies to the project lead promptlyWhat We're Looking For, • Some experience in desktop or IT support — helpdesk, internship, or similar hands-on experience is great, • Comfortable working in a Windows environment and configuring Microsoft 365 apps, • Strong attention to detail — this role requires following a precise process every time, • Good communicator who speaks up when something doesn't look right, • Ability to work independently and stay organized across multiple users and machines, • Familiarity with Active Directory and OneDrive is a plus, but not requiredDetails, • Location: Newington, CT (on-site), • Type: Contract with potential for long-term opportunity Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Newington,CT. Application Deadline This position is anticipated to close on Mar 25, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Job DescriptionDetails:Posted: 1/9/25 Level: Senior Associate Hours: Full-time, 40 hours per week Closing Date: Open until filled. The committee will begin reviewing applications immediately. Location:Charter Oak State College 185 Main Street New Britain, CT 06051 *This position is hybrid, requiring some on-campus presence, while allowing for some telework flexibility. Please take a look at our website to find out more about our college. Charter Oak State CollegeCharter Oak State College Mission:As part of the Connecticut State Colleges & Universities (CSCU) system, Charter Oak State College, the state’s only public, online, degree-granting institution, provides affordable, diverse, and alternative opportunities for adults to earn undergraduate and graduate degrees and certificates. The College's mission is to validate learning acquired through traditional and non-traditional experiences, including its own courses. The College rigorously upholds standards of high quality and seeks to inspire adults with the self-enrichment potential of non-traditional higher education.Charter Oak State College Vision:Charter Oak State College: A dynamic community of online learners advancing the nation’s workforce one graduate at a time.Anticipated Start Date: February 2026Position Summary: The Instructional Design Senior Associate (IDSA) works with faculty and staff to provide instructional design (ID) related to the development and re-development of online courses using Charter Oak State College’s current and future instances of the Blackboard Learning Management System (LMS). The IDSA may assist other members of the ID Team or be responsible for projects on their own. The IDSA ensures that quality, format, and accessibility practices and standards are employed for all online courses. The IDSA may work on media-related tasks such as assisting faculty with the creation of videos, voiceovers, captions, transcripts, and other related media content. The IDSA performs other instructional design tasks under the direction of the Director of Instructional Design and/or delegated staff.Supervisory and Other Relationships: This position reports to the Director of Instructional Design and does not have supervisory responsibilities. Position Responsibilities: The following examples of duties illustrate the general range of tasks assigned to the position but are not intended to define the limits of required duties. Other essential duties may be assigned consistent with the general scope of the position. • Work with faculty on the development, redevelopment, and maintenance of online courses., • Assist faculty with the production of video content, captions, and ADA-compliance/remediation., • Collaborate with the Charter Oak State College ID staff to build courses and/or revise courses., • Assist with the conversion of courses into updated formats., • Assist with the conversion of courses in Blackboard Learn to Blackboard Ultra., • Assist with the reviews of online courses for ADA compliance and remediate accessibility issues as necessary and ensure course materials adhere to copyright law., • Assist the ID Staff with the ID helpdesk operations., • Efficient and effective verbal and written communication skills, along with organizational skills including grammar, spelling, and punctuation, along with expert organizational skills and file management., • Excellent interpersonal and teamwork skills, including the ability to work effectively with a wide variety of clients for successful project management., • Ability to work independently, with a focus on attention to detail, quality, and meeting deadlines while following standard operating procedures for processes., • Ability to effectively work with a culturally, linguistically, and ethnically diverse faculty, staff, and students., • Ability to work productively on multiple projects simultaneously, and scope and estimate time required to meet needs., • Strong information literacy skills., • Ability to identify and report technical issues within Blackboard for different users and use cases.Other Responsibilities, • Participate in ID Department meetings., • Keep up to date with new Instructional Design technologies and trends., • Attend virtual and/or in-person training events, as necessary.Minimum Qualifications:, • Bachelor’s degree in instructional design, educational technology, or closely related field, • Minimum 2 years of experience working as an instructional designer in an online college/university setting., • Minimum 2 years of online course design and development experience utilizing Blackboard Learn., • Minimum 2 years of experience with Microsoft Office (Excel, Word, Outlook, Teams, SharePoint, etc.), Adobe applications (Acrobat, Photoshop, etc.), operating systems (Windows), and web browser functionality., • Minimum 2 years of experience using HTML associated with online course content., • Minimum 2 years of experience with ADA compliance, accessibility standards and remediation of online educational resources in an online college/university setting including, but not limited to, Word and PDF documents, video captions and transcripts, image/color contrast, and alt text.Preferred Qualifications:, • Master’s degree in instructional design, educational technology or closely related field, • Minimum 5 years of experience working as an instructional designer in an online college/university setting., • Minimum 5 years of online course design, development, and conversion experience with Blackboard Ultra., • Experience utilizing artificial intelligence in the online course development process.Work Environment:The work does not, normally, involve any significant physical effort. The incumbent may be required to travel for training and meetings.Salary Range:The salary range for this position is $71,159 - $96,567 and while experience and qualifications are considered, candidates will start at the minimum of the salary range. This position also comes with excellent State of CT medical insurance, retirement, and related fringe benefits. The salary will be based on the selected candidate’s qualifications such as education and job-related experience, and internal equity. We offer a comprehensive benefits package to help you stay well, protect yourself and your family, and plan for a secure future. Benefits include generous leave policies; several retirement plans; and many choices for comprehensive health insurance. You also have access to many additional benefits to save for retirement, protect your family & more with supplemental benefits. Tuition reimbursement may apply if applicable. Application Instructions:To apply you must submit a cover letter and resume. The cover letter may be entered as text in the corresponding box, or it can be uploaded as a combined file with the resume. Incomplete applications or those submitted after the closing date will not be considered and links to other sources to view resumes are not acceptable. For more information or to apply via our website at Procedure:Application materials will be evaluated by a selection committee. Candidates selected for further consideration will be limited to those applicants who are best qualified based on the minimum and preferred qualifications and who have submitted all the required documents by the closing date and time listed on the job announcement. Candidates who have been selected and approved to interview will be contacted, and finalists will be recommended for further consideration by the Hiring Manager for final selection and recommendation for employment. The selection process may also include practical exercises (i.e., teaching demonstration and/or other written, technical, manipulative, or simulation exercises) to evaluate candidates' qualifications.Background Screening:All employment, if offered, is contingent upon proof of citizenship or employability under the requirement of the Immigration and Control Act (IRCA) and the successful passing of a background check, including granting permission to contact current and previous employers for verification. Charter Oak State College is committed to providing a safe campus community. Background investigations include reference checks, a criminal history record check and, when appropriate, a financial (credit) report or driving history check. Clery Act Attached is Charter Oak's Annual Security Report to comply with the requirement of the Clery Act which outlines several administrative items related to campus security. Continuing Notice of Nondiscrimination Charter Oak State College does not discriminate on the basis of race, color, religious creed, age, gender, gender identity or expression, national origin, marital status, ancestry, present or past history of mental disorder, learning disability or physical disability, veteran status, sexual orientation, genetic information or criminal record. CHARTER OAK STATE COLLEGE IS AN EQUAL OPPORTUNITY EMPLOYER. Powered by JazzHR KiG7zZpmml

Key Responsibilities: · Provide day-to-day support for mobile and endpoint devices managed through Microsoft Intune, including Windows, iOS, Android, and macOS devices · Troubleshoot and resolve hardware, software, connectivity, and configuration issues · Provision, enroll, configure, and decommi

No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state or local law. Our core valuesHonesty, Integrity, Transpare

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. Consults with support teams, help desks, customers and other tech

IT support experience with mobility/endpoint focus. Onsite IT Mobility Specialist - Rocky Hill, CT. Document processes and collaborate with security and infrastructure teams.

In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:. The employee provides support for all onsite IT activities. Familiarity with SCCM remote resolution and with

Mature, honest, IT professionals with great soft skills who value integrity and want to put their IT knowledge and customer service experience to work by servicing our customers with excellence. Either previous help desk experience, desktop experience, or network administration experience with at le

We offer a wide variety of benefits for eligible employees related to health, retirement, professional development, and more! For more information, please visit our website at . Much of VSO's success can be attributed to our deep partnerships with IT services industry leaders such as

Ability to develop good rapport with technology staff to foster positive team development to ensure accurate and timely updates and resolution to customer issues. Exhibit quick-response customer support and work with clients over the phone to troubleshoot, analyze, diagnose and engage appropriate te

We are a subsidiary of Fairfax Financial Holdings Limited and benefit from a strong capital base and a worldwide network of affiliated entities that allow us to think and respond in non-traditional ways. Must be a self-starter with a great attitude, not afraid to take the initiative, and work with l

Familiarity with security tools (MDR, EDR, A/V). Top Prospect Group meets with those we work with face-to-face to garner a better understanding of candidate or client requirements. Top Prospect Group meets with those we work with face-to-face to garner a better understanding of candidate or client r

Candidate to execute the following activities as part of the 3D Engineering Team Hardware Deployment / PC Refresh: Receive new laptops from the hardware vendor Install required applications on the new laptops Inventory the laptops for any additional software, if required Register and activate SIM /

Our professional recruitment teams place talented individuals at client locations worldwide, providing hundreds of exciting career opportunities! To learn more about our process or speak with a recruiter directly, call 1-866-585-8055. Network Management Troubleshoot connectivity issues across VPNs,