Dental Treatment Coordinator
hace 17 días
Anaheim
Job Description At Dental Wellness, we prioritize creating a supportive and collaborative work environment where our team members feel valued and empowered to succeed. As a member of our team, you will benefit from state-of-the-art technology, opportunities for professional growth, and a patient-first culture that encourages innovation and compassion. Join us to make a real difference in patients’ lives while advancing your career in a positive, rewarding atmosphere. Job Responsibilities: 1. Patient Communication: • Serve as the primary point of contact for patients regarding treatment plans., • Answer patient inquiries and provide information on procedures, treatment options, and expected outcomes., • Schedule patient appointments and follow-up visits. 2. Treatment Plan Coordination: • Develop and explain treatment plans to patients in coordination with healthcare professionals (e.g., doctors, dentists, or specialists)., • Review and ensure patient understanding of treatment plans, timelines, and costs., • Help patients understand financing and insurance coverage for treatments. 3. Financial Coordination: • Present and explain payment options to patients., • Assist patients in setting up financing or payment plans., • Communicate with insurance companies to verify coverage and benefits. 4. Administrative Support: • Maintain patient records, ensuring accuracy and confidentiality., • Track patient progress and follow up on treatment compliance., • Collaborate with the clinical team to ensure that appointments, treatments, and patient care are managed efficiently. 5. Patient Advocacy: • Act as a liaison between the patient and the healthcare provider., • Address patient concerns and ensure they have a positive experience., • Support patients emotionally by explaining complex medical information in a compassionate, easy-to-understand manner. 6. Office Support: • Manage schedules for healthcare providers to ensure efficient treatment delivery., • Coordinate with clinical staff to streamline workflow and patient care processes., • Communication Skills: Excellent verbal and written communication to explain treatment plans and handle patient concerns., • Customer Service: Strong interpersonal skills to ensure a high level of patient satisfaction., • Organizational Skills: Ability to manage multiple cases, treatment schedules, and patient files efficiently., • Knowledge of Insurance & Financing: Familiarity with dental insurance billing, coverage, and payment plans., • Computer Skills: Proficiency in patient management software, scheduling systems, and office tools., • A background in dental administration is often required. Job Type: Full-time Pay: $26.86 - $28.14 per hour, with Bonus Benefits: • Employee discount, • Monday to Friday