DIRECTOR - INTERNAL COMMUNICATIONS & ENGAGEMENT
2 days ago
Fort Lauderdale
Job Description Overview The Director of Internal Communications & Engagement is a senior leader and strategic advisor responsible for shaping the way our enterprise Team Member population understand, engage with, and activate our corporate strategy, culture, and brand. You will lead enterprise-wide communications, executive engagement, organizational change storytelling, people-engagement programming, and channel strategy—ensuring messaging is clear, inclusive, and aligned across all corporate functions. This role serves as a consistent brand voice for both internal and external communications, You will partner closely with senior executives, Communications leadership, Brand Reputation, HR, Legal, IT, Marketing, People & Inclusion, and Business Units to activate employees around purpose, culture, inclusion, transformation initiatives, and business performance. You will also oversee communication governance, engagement measurement, and enterprise-wide campaigns that strengthen workforce connection and trust. Responsibilities This role requires exceptional strategic judgment, executive presence, operational rigor, and the ability to lead high‑performing teams in a complex, matrixed environment. Primary Responsibilities: • Own enterprise-level communication strategy for corporate initiatives, change programs, culture, and employee engagement., • Architect and maintain the company-wide narrative, message architecture, and content governance., • Lead long-range engagement planning and annual editorial calendar that aligns to strategic business cycles and cultural moments., • Serve as strategic counselor to C-suite and senior leaders on communications, engagement, and organizational storytelling., • Modernize leadership communication channels, • Lead enterprise engagement campaigns tied to culture, values, inclusion, well-being, recognition, and talent initiatives., • Oversee employee listening insights and engagement measurements, ensuring strategies respond to workforce expectations and trends., • Direct communication strategy for major organizational changes, including transformation programs and restructuring, • Build change communication playbooks, leader toolkits, and field activation strategies to drive adoption and understanding., • Serve as senior advisor in crisis and sensitive-issue communications; lead cross-functional response with Legal, HR, Security, and PR., • Oversee crisis readiness planning, scenario-based exercises, templates, and governance., • Own enterprise communication channels, ensuring they are modern, accessible, intuitive, and aligned., • Partner with IT to advance digital employee experience solutions., • Lead, mentor, and develop a high-performing communications and engagement team with a culture of creativity, accountability, and collaboration., • Manage budgets, vendor partnerships, and content-production workflows., • Establish communication standards, accessibility guidelines, and global/local alignment frameworks., • Develop enterprise communication dashboards and scorecards focused on reach, engagement, comprehension, sentiment, and behavioral outcomes., • Use analytics and A/B testing to optimize content, channels, and engagement strategies., • Provide insights to senior leadership on workforce sentiment and communication effectiveness. Qualifications EXPERIENCE, EDUCATION, AND SKILLS: • 5-8+ years of progressive experience in Corporate Communications, Employee Communications, Public Affairs, or Internal Engagement within large, matrixed organizations., • Experience leading communications strategy at the enterprise level, including executive visibility, employee engagement, and change management., • Exceptional writing, storytelling, and messaging skills across audiences and channels., • Proven track record guiding senior executives with confidence, discretion, and political acumen., • Strong people leadership experience—developing teams, scaling processes, and managing cross-functional initiatives., • Experience owning communication governance, crisis response, and complex change initiatives., • Expertise with Microsoft 365, SharePoint/Viva, Adobe, Canva, analytics tools, and modern communication platforms., • Fortune 100 or large global company experience., • Global communications experience managing localization and cultural nuance., • Multi-lingual preferred, mastery of written English is required