Manufacturing Quality Manager
2 days ago
Thomasville
Job Description Any salary estimation specified in this job board may or may not be aligned with our organization’s pay philosophy. Apply to connect with a Talent Acquisition Partner who can provide you more details! Job Title: Manufacturing Quality Manager Position Overview The Manufacturing Quality Manager is responsible for leading, developing, and administering the plant’s Quality Management System (QMS) to ensure products meet strict customer, regulatory, and industry requirements. This role oversees ISO 9000/9001 and other third-party accreditations (e.g., ASME), drives continuous improvement, and leads a team of quality professionals in a high-volume manufacturing environment ($25–$50M). The position requires strong leadership, independent judgment, technical expertise, and the ability to improve both product quality and customer satisfaction. Essential Duties & Responsibilities Quality Management System (QMS) & Certifications • Develop, implement, and maintain a robust ISO 9000/9001–compliant QMS, ensuring ongoing certification., • Achieve and maintain all third-party accreditations (ISO 9000/9001, ASME, customer-specific standards)., • Manage internal and external audits; ensure timely corrective and preventive actions (CAPA)., • Oversee all inspection and testing activities: incoming materials, in-process, and final product., • Develop inspection plans, test methods, and quality standards for welding, machining, fabrication, and assembly operations., • Identify quality trends and root causes using statistical tools (SPC, Pareto, 5-Why, Ishikawa)., • Ensure calibration of measurement instruments and compliance with metrology standards., • Lead and manage the Quality Assurance department, including exempt, non-exempt, and hourly personnel., • Provide coaching, direction, and development for the team, promoting accountability and engagement., • Foster a culture of continuous improvement and employee involvement., • Act as the primary point of contact for customer quality issues, complaints, and audits., • Resolve issues requiring interpretation of quality standards in situations with ambiguity or controversy., • Work cross-functionally with production, engineering, supply chain, and corporate quality to support business and customer requirements., • Promote and lead Lean and continuous improvement initiatives to enhance product quality, reduce defects, and eliminate waste., • Drive CAPA, FMEA, and problem-solving activities to ensure sustained improvements., • Develop and conduct training programs on quality procedures, inspection techniques, auditing, and QMS requirements., • Operate with a high degree of autonomy and professional judgment., • Make data-driven decisions regarding quality issues, process deviations, supplier concerns, and customer escalations. Education & Experience • Bachelor’s degree in Engineering, Quality, Manufacturing, or equivalent experience., • 8+ years of quality experience in manufacturing, including 3+ years in a supervisory or management role., • Knowledge of ISO 9000/9001 QMS requirements and maintaining certifications., • Strong proficiency in SPC, statistical analysis, and root cause tools., • Experience with audits, CAPA, FMEAs, control plans, and process validation., • Ability to interpret mechanical blueprints, electrical diagrams, and technical specifications., • Proven leadership skills with the ability to motivate, develop, and guide diverse teams., • Excellent communication, interpersonal, and problem-solving abilities., • Ability to work independently, handle ambiguity, and make sound decisions., • Work performed in both office and manufacturing floor environments, including exposure to welding, machining, and fabrication operations., • Occasional exposure to moderately disagreeable conditions or minor hazards; proper PPE required. This job description reflects the general nature and responsibilities of the role and is not intended to be an exhaustive list of duties. Management reserves the right to change or modify job responsibilities as needed. Benefits of Being a Cleaver-Brooks Employee: We offer a competitive salary and comprehensive benefits package, including medical, dental, vision, maternity support program, discounted virtual physician visits, voluntary medical benefits (Critical Illness, Hospital Care, and Accidental Injury), FSA, HSA, life insurance, short term and long term disability, cash matching 401(k) plan, employee assistance program (EAP), pet insurance, employee discount program, generous vacation and 11 paid holidays. Who is Cleaver-Brooks: Cleaver-Brooks is the market leader in providing fully integrated boiler and burner systems. We lead the boiler/burner industry due to our unmatched distribution network’s ability to deliver the knowledge, service, training and support that are essential to long-term performance. Our customers will tell you that we’re the only equipment provider that manufactures boilers, burners, controls, and a full array of ancillary and aftermarket products. They’ll also mention that our unique single-source capability means that we can deliver fully integrated boiler room solutions that reduce overall costs and optimize space. It is our focus on products that deliver the most efficient, reliable, safe and environmentally sustainable solutions that differentiate us in the marketplace. Cleaver-Brooks continues a 90+ year legacy of providing the customers we serve with extraordinary products designed to deliver unsurpassed performance through the power of commitment. This description indicates the general nature of the tasks and responsibilities required of position given this classification. It is not intended as a complete list of specific duties and responsibilities. Nor is it intended to limit or modify the right of management to assign, direct, and control the specific duties of individuals performing this function. The Company reserves the right to change, modify, amend, add to or delete from any section of this document as it deems, in its judgment, to be proper. This description supersedes any previous descriptions for this position. By applying for this job and providing your mobile number, you consent to receive an initial text message from a Cleaver-Brooks Talent Team member. You will have the option to opt out upon receiving the message. Messages may include updates on your application, scheduling initial screenings or interviews, and similar communications. Standard message and data rates may apply, and message frequency may vary.