Shelter Residential Advisor Overnight
hace 5 meses
San Antonio
Job DescriptionBenefits: • 401(k), • Competitive salary, • Flexible schedule Reports To: Shelter Lead Physical Location: Thrive Youth Center, San Antonio, TX 78207 (On-site) Organization Description: Thrive Youth Center is a 501(c)(3) non-profit in San Antonio, TX serving young adults, 18-24 years old, experiencing homelessness. Thrive provides emergency shelter and short-term housing for clients in apartments around San Antonio. The mission of Thrive Youth Center is to provide LGBTQ+ homeless young adults with a safe and supportive environment to facilitate their empowerment toward transforming their lives, while the vision is to create an equitable community where all LGBTQ+ young adults flourish. Thrive Youth Center thrives on the values of: Teamwork, Honesty, Responsibility, Integrity, Visionary, Empathy Position Summary: Thrive Youth Center is seeking a young adult Residential Advisor to serve the needs of clients experiencing homelessness in a homeless shelter setting. The primary purpose of a Residential Advisor (RA) is to focus on client safety and shelter living life skills with an emphasis on preparing the client for self-sufficiency. The RA is to perform daily, consistent, and effective crisis intervention, providing information to appropriate staff and Haven partners regarding a clients mental health and physical well-being to ensure appropriate services are being provided. This part-time position will provide support for clients at the Thrive Youth Center Emergency Shelter on the Haven for Hope campus. Essential Duties and Responsibilities: Role Responsibilities Client Residential Support 45-55% • Provide first-class care and residential support for all sheltered clients in the Thrive Emergency Shelter., • Monitor all areas of the Thrive Emergency Shelter to ensure compliance with the rules, policies, procedures, and protocols., • Respond to clients requests, complaints, and inquiries. Issue hygiene products and personal supplies to new clients entering shelter services., • Conduct regular inspections, chore checks, documenting opportunities and celebrating the clients successes., • Identify and respond to any client who is experiencing a problem or crisis to ensure they are safe and that other on-campus service providers are aware of the situation and able to respond with appropriate services., • Conduct initial assessments for client needs at program entry. Utilize agency vehicles for client off-campus events, as assigned.Administrative and Outreach Responsibilities: 25-35%, • Utilize the case management system, HMIS for all relevant data and documents., • Ensure the timely completion of required documentation and ensure required information is entered as required., • Submit referral forms to partner agencies (on-site and off-site), for benefits, education, and employment assistance., • Assist potential and prospective clients in resource navigation for the following needs: LGBTQ+ specific resources, housing, rent-assistance, benefits, employment, education, other shelter opportunities., • When assigned and scheduled, participate in outreach efforts for prospective clients.Office Support or Extended Organization Assistance: 5-10%, • Participate in required monthly training as assigned. Ensure office cleanliness in general office spaces., • Assist other Thrive departments with activities, as needed and assigned.Work Environment & Skills, • Noise level is moderate, as the majority of job duties are present in the Thrive Emergency Shelter., • Flexibility in regard to employment responsibilities, duties, activities, and hours scheduled., • Proficiency in computer technology and systems for organization programming (Microsoft and Google systems)., • Daily use of a cell phone for client interactions and conversations (reimbursement opportunities available)., • Work environment requirement to perform regular duties both indoors and outdoors., • Standard physical activity such as periodic standing, walking, sitting, and basic motor skills to access computer files for information and data entry., • Normal walking requirements include the ability to move in and around personal workspace and to and from other areas, including walking stairs several times each day.Required Qualifications:, • Completion of High School Diploma/GED Commensurate experience in residential support within community programs serving youth, at-risk young adults, homeless individuals, and/or diverse communities., • Demonstrated commitment of LGBTQ+ affirming care and experience working with marginalized youth populations., • Strong interpersonal skills, emotional intelligence, and ability to hold compassionate boundaries., • Ability to work in a collaborative, community-based setting with a diverse team and client base., • Must have a valid Texas Drivers License, a good driving record, reliable transportation, and proper insurance coverage.Preferred Qualifications:, • CPR & BLS certification or willingness to obtain, • Trauma informed care certification or willingness to obtain, • Training in trauma-informed care, crisis intervention, harm reduction, substance abuse, and mental illness disorders. Submit resumes and complete application on . Navigate to the Careers page. For additional information, email . Thrive Youth Center is an equal opportunity employer. We strongly encourage applications from people of color, LGBTQ+ individuals, people with lived experience of homelessness, and all other communities historically marginalized in housing and mental health care.