Membership Coordinator
hace 10 días
Camarillo
Job DescriptionDescription: Job Description: Membership Coordinator Title: Membership Coordinator Job status: Full time, Hourly Compensation: $41,600 - $45,760 Reports to: Director of Development Closes: September 22, 2025 kidSTREAM Children’s Museum, 3100 E. Ponderosa Drive, Camarillo, CA 93010 Summary The Membership Coordinator plays a vital role in building and sustaining strong relationships with kidSTREAM members. This position is responsible for managing all aspects of the museum’s membership program, including member acquisition, renewals, engagement, and data tracking. The Membership Coordinator ensures an exceptional member experience that supports the museum’s mission to inspire children through STREAM (Science, Technology, Reading, Engineering, Arts, and Math) learning and play. Responsibilities: Membership Program Management • Oversee daily operations of the membership program, including new member processing, renewals, upgrades, and data integrity., • Maintain accurate records in the CRM (e.g., Altru), ensuring all member information is up to date. ? Generate reports on membership performance, revenue, and trends., • Develop and execute member engagement strategies, such as welcome materials, member newsletters, and exclusive events., • Assist with planning and hosting member appreciation events and previews., • Work closely with Marketing, Visitor Services, and Development staff to align membership initiatives with broader institutional goals., • Support donor cultivation and stewardship efforts when applicable Requirements: Qualifications: • Associate's or Bachelor’s degree or equivalent experience in nonprofit, museum, customer service, or membership-based organizations., • 1-2 years of experience in membership, guest services, sales, or development support. ? Familiarity with CRM/database systems, • Strong interpersonal and communication skills; friendly, professional, and visitor-centered. ? Detail-oriented with strong organizational and time-management skills., • Ability to work independently and collaboratively in a fast-paced, team-oriented environment. ? Flexibility to work occasional weekends and evenings for events., • High level integrity, and discretion with confidential information, • Experience working in a museum, or education-based organization At kidSTREAM, we believe in the power of play to transform lives. Our museum is a joyful space where curiosity is celebrated, diversity is welcomed, and families are invited to grow together. We offer a generous benefits package including: • Medical, dental, vision, and life insurance, • Paid vacation, sick time, and holidays, • Discounts on museum programs and events Submit a Cover Letter and Resume to Application Deadline: September 22, 2025 Equal Opportunity kidSTREAM is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive and welcoming environment for all employees and applicants. Candidates from diverse backgrounds are encouraged to apply.