Clinic Manager
2 months ago
Ventura
Job DescriptionDescription: The Clinic Office Manager is responsible for overseeing the daily operations of the clinic to ensure efficient, compliant, and high-quality patient care. This role manages administrative functions, staff coordination, scheduling, patient flow, and office systems. The Office Manager serves as a key liaison between providers, staff, and patients, ensuring smooth clinic operations, adherence to healthcare regulations, and a positive patient experience. Requirements: Responsibilities The Clinic Manager is responsible for overseeing daily operations, ensuring efficient clinic performance, regulatory compliance, and excellent patient care. Duties include, but are not limited to: • Manage and support clinic staff in daily operations, providing guidance and resolving operational issues., • Oversee administrative functions including bookkeeping, managed care operations, deposits, billing, and receptionist coverage., • Direct and monitor retail sales and inventory management., • Ensure compliance with all healthcare regulations, patient care standards, and confidentiality requirements., • Supervise fee collection, account reconciliation, and reporting requirements in a timely and accurate manner., • Lead all aspects of employee management including recruiting, onboarding, training, scheduling, performance management, and compliance with HR policies., • Conduct regular staff meetings, communicate policy changes, and foster a positive, team-oriented work environment., • Manage employee performance through coaching, feedback, and performance evaluations., • Coordinate provider and staff meetings to improve service quality, operational efficiency, and patient safety., • Prepare, recommend, and monitor the clinic budget, goals, and objectives in collaboration with staff and leadership., • Serve as liaison with external partners such as accountants, bookkeepers, and benefits providers., • Demonstrate strong skills in communication, adaptability, teamwork, multi-tasking, and independent problem-solving., • Preparing agendas, documenting minutes, and maintaining attendance records for staff meetings., • Conducting monthly meetings with providers to review clinic reports and gather feedback., • Producing and analyzing financial reports, including budget variances, balance sheet, income statement, accounts receivable, and physician productivity., • Providing project updates, including scope, budget status, and critical timelines., • Tracking and reporting on staff training, education, and development activities., • Communicating updates to policies and procedures as required., • Performing additional reporting responsibilities as assigned. Education and Experience • Minimum 5 years of supervisory or management experience in a healthcare setting, with a proven ability to lead teams, manage multiple functions, and build strong, positive relationships., • 5+ years of experience working with electronic medical records (EMR) systems., • 5+ years of direct patient or customer-facing healthcare service experience, with a demonstrated commitment to delivering high-quality patient care., • Experience collaborating with and supporting physicians and providers in a fast-paced, high-expectation environment., • Background in process improvement; Lean Six Sigma or related training preferred., • Strong written, verbal, and interpersonal communication skills., • Proficiency in Microsoft Office Suite., • Bachelor’s degree in Healthcare Administration or related field; equivalent experience may be considered. Certificates, Licenses, and Registrations • Current CPR Certification (required), • Current TB clearance (required), • Additional healthcare-related certifications or licenses preferred