Low Voltage Access Control & Automated Gate Service Technician & Installer
7 days ago
Duluth
Job Description Now Hiring: Low Voltage Access Control & Automated Gate Service Technician Location: Georgia | Full-Time | Sign-On Bonus Available Are you an experienced technician ready for your next big opportunity? Join ECA, a leader in low voltage and security system services, as our next Access Control & Automated Gate Service Technician. In this dynamic, full-time role, you’ll install and service access control systems, security cameras, and automated gate systems for both residential and commercial clients. We’re looking for a professional who thrives in a fast-paced, customer-focused environment. Every day brings something different—whether you're working on a new installation, a system upgrade, or a critical repair. If you're passionate about delivering top-notch service and ready to represent a trusted company in the field, we want to hear from you. What You’ll Do: • Install, maintain, and repair access control systems, CCTV/security cameras, and automated gates, • Work on both new construction projects and existing systems, • Provide technical guidance and mentorship to junior technicians, • Communicate directly with clients, delivering excellent customer service, • Maintain a clean and safe work environment while adhering to company and safety standards, • Respond to after-hours service calls as needed (rotating schedule) What We’re Looking For: • Experience with access control, low voltage systems, or automated gates, • Basic knowledge of electrical systems and proficiency with hand/power tools, • Strong troubleshooting and problem-solving skills, • Comfortable working independently and in team settings, • Valid driver’s license and clean driving record, • Technical certification or Low Voltage License in Georgia (preferred) Why Join ECA? • Sign-On Bonus for experienced, certified technicians, • Excellent Compensation: Competitive base pay, overtime, and performance bonuses, • Company-Provided Tools & Uniforms: No need to bring your own, • Take-Home Work Vehicle: Company vehicle provided for your daily use, • Work-Life Balance: Paid holidays, vacation, and a supportive culture, • Ensure that measurements and locations for openings are correct on larger jobs, • Participate in corporate meetings, and observe all of the company's procedures, • Perform a thorough inspection and accurate diagnosis of any problems with the existing system, then present the customer with their available options, • Make use of our software for taking notes, generating quotes, and producing invoices, • Arrive at appointments within the window provided to the client, • Ensure a Complete system review, system report and complete equipment documentation for customer review and for company knowledge. Qualifications: • Working knowledge of electrical wiring and connections, • Outstanding customer service abilities are required for this position, • Effective communication, listening, and teamwork skills are necessary, • Ability to use a measuring tape, as well as proficiency in math and problem-solving, are essential, • This position requires a high school diploma or GED, • Ability to read electrical layouts for all systems, • 4+ years of experience in the Garage Door/Automatic Gate/Access Control Industry or related service industries (i.e., HVAC, Industrial Mechanic, Mechanical Contracting or Electrical Contracting, garage doors), • Strong electronics background in troubleshooting preferred, • Valid Georgia driver's license, no DUI convictions, and good DMV report, • Have excellent time management and be able to work with limited or no supervision, • Ability to learn a Standard work practice and follow a Standard troubleshooting procedure, • Convey a sense of professionalism in both dress and speech to customers, • Able to read blueprints and electrical schematics, • Mechanically inclined, • Background in electronics and wiring, • Able to do overtime and weekend rotation service call work, • Pass a physical and drug screen, • Automated Gate Experience is a Big plus!, • Understanding of Power Tools is a Big plus!About Company ECA Gate & Lock is a small, fast-growing company that specializes in providing high-quality gate and lock systems to both residential and commercial customers. Our company is built on the core values of customer service, teamwork, and innovation. We pride ourselves on offering a work environment that is both challenging and fun, with opportunities for personal and professional growth.