Operations Manager
4 days ago
Tallahassee
Job Description Company: All Pro Landcare of Tallahassee, Inc. Job Title: Operations Manager Location: Tallahassee, FL Reports to: COO Job Type: Full-Time Job Summary: We are seeking a highly organized and proactive Operations Manager to lead our commercial landscape maintenance division. This role will oversee the day-to-day field operations, manage multiple crews, and ensure the successful execution of landscape maintenance services for a portfolio of commercial properties, including office parks, retail centers, corporate properties, and HOA’s. The ideal candidate is a hands-on leader who thrives in a fast-paced, client-focused environment. Key Responsibilities: • Manage daily operations by supervising crews, including scheduling, routing, and resource allocation., • Develop and implement work schedules, maintenance plans, and quality control standards to ensure timely and excellent service delivery across all commercial sites., • Conduct regular site visits to monitor job progress, quality, safety compliance, and client satisfaction., • Conduct site audits regularly and address any service-related issues promptly., • Manage crew performance, conduct training, and enforce company policies and safety protocols., • Serve as the main point of contact for property managers and commercial clients; respond to service requests and concerns with professionalism and urgency., • Coordinate with assistant manager to propose enhancements, contract renewals, and additional services., • Plan, Coordinate & Execute Landscape Enhancement projects, • Ensure Estimates & Invoices are created correctly and sent timely. Monitor status of payment for invoiced work., • Review Equipment & Equipment Inventory weekly, • Oversee Facility needs, office materials and restock items necessary to operate on a daily basis., • Routinely inspect Facility for items that need repair or pose a risk. Provide corrective action for items in need of repair., • Maintain accurate records of labor, materials, and equipment usage; track costs to ensure job profitability and budget adherence., • Work with the Mechanic to ensure all vehicles and equipment are maintained weekly and ready for use. Coordinate necessary repairs with Mechanic and Assistant Manager., • Ensure compliance with safety standards and company policies; lead weekly safety meetings and training., • Process & Manage all human resource components of job position which include: interviews, hiring, onboarding, personnel issues, terminations & reporting., • Use operational software (e.g., Quickbooks, Microsoft Office, ADP, Ease) to manage time tracking, HR, scheduling, job tracking, and reporting. Qualifications & Requirements: • 3+ years of experience in commercial landscape maintenance, with 2+ years in an operational leadership role., • Proven track record of managing multiple crews and large-scale commercial properties., • Deep knowledge of landscape maintenance practices, irrigation systems, and horticulture., • Strong leadership, communication, and client relationship management skills., • Excellent organizational and problem-solving skills., • Experience using Quickbooks, ADP and Microsoft Office., • Bilingual in English/Spanish highly preferred but not required., • Valid driver's license with a clean driving record. Work Schedule & Conditions: • Must be able to work outdoors in all weather conditions., • Able to lift up to 50 lbs and perform site walks across large properties., • Full Time, Mon-Sat early mornings, evenings, or weekend work during peak season or emergencies. Compensation: • Competitive pay based on experience, • This is a Salaried position, payroll is bi-weekly (Fridays) Benefits: • Opportunities for career growth and skill development, • Company Paid Certification & Educational Opportunities, • Health, Dental, Vision, Life Insurance, • Cell Phone stipend, • Company provided vehicle for job related travel, • PTO & Paid Holidays, • Simple IRA Retirement matching, • Annual Bonus (discretionary)