Trabajos medical biller en Orlando, FloridaCrear alertas

Job Description Responsible for current knowledge of all CPT-4 codes and modifiers, ICD-10 coding as well as any regulatory compliance issues as it pertains to billing of Physicians' services Responsible for the accurate, timely posting of all charges to ensure reimbursement for services performed by the physicians. Requirements are as follows: • 2yrs experience -Knowledge of and proficiency in the ICD-10-CM, CPT-4 and HCPCS coding classification system, medical terminology, anatomy and physiology Aptitudes: -Ability to achieve cognitive, organization and emotional maturity to deal effectively with multiple tasks, stresses, deadlines, difficult situations and/or customers. • Highly motivated and well-organized with attention to detail -Works well with co-workers and in a team environment -Takes initiative to solve problems and complete projects -Positive attitude -Reliable and dependable work ethic

Job Description We are looking for a high-energy, relationship-driven Implementation Manager who is passionate about helping small and mid-sized businesses succeed. As an Implementation Manager at Biller Genie, you will own the first 90 days of a new subscriber’s journey - serving as the single point of accountability from onboarding through to demonstrated ROI. You will manage a portfolio of approximately 180 active accounts, guiding merchants through product setup, feature adoption, and real-world results so they can see measurable impact on their accounts receivable process before the 90-day window closes. The ideal candidate is a natural relationship-builder with a consultative mindset, who listens first, connects the dots between a merchant’s pain and our platform’s capabilities, and is motivated by watching clients win. About us: Recently ranked #482 on the Inc. 5000 fastest growing companies in the United States, Biller Genie is an award-winning B2B SaaS platform expanding our new office location in Orlando, Florida with ambitious plans to scale our team rapidly In this role, you will be expected to: • Serve as the dedicated point of contact for a portfolio of ~180 active subscriber accounts throughout their first 90 days with Biller Genie., • Conduct structured onboarding calls to uncover each merchant’s accounts receivable goals, pain points, and workflow - and translate those directly into a personalized implementation plan., • Configure and activate key platform features (automated reminders, late fees, dual pricing, customer portal, QuickBooks sync settings, and more) during setup calls using a hands-on, screen-share approach., • Deliver proactive data checkpoints at key milestones (Day 1, Day 45, Day 90) that show merchants concrete ROI: days-to-pay improvement, reminder engagement, processing fee savings, and more., • Escalate technical sync issues to the Sync Specialist team and stay accountable for resolution., • Conduct reviews to assess what’s working, refine settings, and address any emerging friction for subscribers before it becomes churn risk., • Facilitate a smooth, informed, transition to the Subscriber Success team at the end of the 90-day period, ensuring no context is lost and the merchant feels confident and set up for long-term success., • Maintain accurate, detailed, account notes and activity records in Salesforce so internal teams have full visibility into each merchant’s journey., • Stay current on product releases, feature updates, and best practices to deliver the most relevant guidance to merchants at every touchpoint., • Keep up in a fun, fast-paced environment surrounded by a passionate team that believes in the Biller Genie vision! Qualifications: • 2-4 years of experience in SaaS onboarding, customer success, or implementation - ideally with a B2B product in fintech, payments, or accounting tech., • Proven ability to build genuine rapport with business owners quickly and sustain trust across a multi-month engagement., • Consultative communication style - you ask before you tell, and you tailor your guidance to what each merchant actually needs., • Comfort navigating product configuration live on a call; you’re not afraid to share your screen, take remote control, and work through a setup side-by-side with a customer., • Data-driven mindset with the ability to track, interpret, and present ROI metrics in a way that resonates with non-technical business owners., • Strong organizational skills and the ability to manage a high-volume account portfolio without letting details fall through the cracks., • Excellent written and verbal communication skills; you can simplify complex concepts without being condescending., • Experience with QuickBooks (Online or Desktop), Salesforce, or payment processing is a strong plus., • Experience working in a startup or high-growth environment is a plus. Benefits: • Comprehensive Medical, Dental, and Vision Plans, • 401k with up to 4% Company Match, • Unlimited Paid Time Off (PTO) Policy Our Core Values: • Get Shit Done Right - We work hard and ensure tasks are completed correctly and on time, every time., • Own It - We are subject matter experts who know what we know, and we are confident enough to speak up when we see something wrong., • Catch Up - We are high performers and love a fast-paced environment., • Believe in the Genie - We are passionate about where we are going as a team and we show we care., • Class Shines - We are articulate professionals who carry ourselves well and speak with purpose. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Powered by JazzHR k12olaAkDZ

Job Description People Operations Coordinator Orlando, FL (On-Site – 5 Days/Week) Biller Genie is looking for an People Operations Coordinator to join our growing team. Reporting to the Vice President of People Operations, you’ll support the day-to-day operations of our People function, helping ensure a smooth and positive experience for employees across the company. This is a great opportunity for someone early in their HR career who enjoys staying organized, supporting others, and building the behind-the-scenes systems that keep a company running. If applying from out of state, please include “Planning to Relocate” at the top of your resume. What You’ll Do • Support employee onboarding and offboarding processes, ensuring a seamless experience from start to finish, • Maintain accurate employee records and HR systems (HRIS, personnel files, etc.), • Assist with benefits administration, including enrollments, changes, and employee questions, • Respond to employee inquiries related to HR policies, processes, and general support, • Partner with payroll to ensure accurate and timely processing of employee data, • Help coordinate performance review cycles, training sessions, and internal HR programs, • Support recruiting coordination, including scheduling interviews and communicating with candidates, • Assist with compliance-related tasks, audits, and documentation, • Identify opportunities to improve HR processes and employee experience What We’re Looking For • 2–4 years of HR, administrative, or related experience, • Strong attention to detail and organizational skills, • Clear and professional communication (written and verbal), • High level of discretion when handling sensitive information, • Ability to manage multiple priorities in a fast-paced environment, • Comfortable learning and navigating HR systems and tools, • Positive, team-first attitude with a willingness to jump in and help About Biller Genie Recently named Inc. Magazine 2023 Best Places to Work, Biller Genie is a fast-growing B2B SaaS platform helping businesses get paid faster. We have offices in Miami and Orlando and serve clients nationwide. Benefits Medical, Dental, Vision 401(k) with up to 4% match Flexible Open PTO Our Mission: To provide an automated A/R platform that seamlessly integrates existing business processes for the SMB market. Our Core Values: Get Shit Done Right - We work hard and ensure tasks are completed correctly and on time, every time. Own it - We are subject matter experts who know what we know, and we are confident enough to speak up when we see something wrong. Catch Up - We are high performers and love a fast-paced environment. Believe in the Genie - We are passionate about where we are going as a team and we show we care. Class shines - We are articulate professionals who carry ourselves well and speak with purpose. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Powered by JazzHR qdb3USI1pI

Job DescriptionCompany Description A well-established and growing Medical Billing company based in Downtown Orlando and is currently looking for an experienced account manager to join its growing team. Job Description The Senior Biller Manager would directly report to the Director of Operations. The Senior Biller Manager would be responsible for managing client accounts to coordinate their overall functions of billing, maximizing cash flow while improving patient, physician, and other customer relations. Requires STRONG leadership and business office skills, including project management, critical thinking and analytical skills. This is a full-time and In-person position only Qualifications Preferred 4+ years’ experience in a medical office reimbursement department · Preferred a minimum of 3 years’ supervisory or management experience over staff. · Experience with EMR Management software · Strong background in Accounts Receivable · Experience in CPT and ICD10 codes, HCFA 1500 and UB04 claim forms · Experience in billing and insurance regulations, medical terminology, insurance benefits and appeal processes · Strong communication skills as you will be speaking with physician’s, patients, insurance representatives, and/or medical billing staff on a weekly basis · Proficient in Microsoft Office – Outlook, Word, Excel · Must maintain HIPAA standards · Ability to work in a fast-paced environment while remaining calm and professional · Strong customer service orientation · Excellent organizational skills and must be detailed oriented · Strong computer and typing skills · Outstanding listening skills · Positive, friendly, approachable disposition · Ability to work with multiple priorities Additional Information MAJOR DUTIES/RESPONSIBLITIES: · Manages the day to day tasks of client's medical billing services with associates of the billing team, including; claims submissions, payments postings, accounts receivable follow-up and reimbursement management. · Manages billing and claims for accuracy, completeness, timely submission and compliance with Federal, State, and payer regulations, guidelines and requirements. · Generate, analyze and/or managing daily, weekly and monthly reporting, identifying trends impacting charges, denials and collections for process improvements, identifying training needs and recommending process changes · Ensures that the activities of the professional billing operations are conducted in a manner that is consistent with overall department and organization protocols, policies and procedures. · Participates in the development and implementation of operating policies and procedures. · Meet with management team to discuss collection reports, and develop opportunities to reduce denials, share carrier rule changes and distribute the information within the office. · Supervises professional and patient billing personnel, which includes work allocation, training and problem resolution; evaluates performance, associate satisfaction to achieve peak productivity and performances. · Provide customer service on the telephone and in the office for all clients and authorized representatives regarding patient accounts in accordance with practice protocol. Patient calls regarding accounts receivable should be returned within 1 business days to ensure maximum patient satisfaction. · Research information pertaining to billing, coding, managed care networks, insurance carriers and reimbursement to physicians, managers and subordinates. · Monitor reimbursement from managed care networks and insurance carriers to ensure reimbursement consistent with contract rates. · Proficiency with all facets of the EMR software system including patient registration, charge entry, insurance processing, advanced collections, reports and ledger inquiry. · Provide cross coverage for Account Managers in their absence as required to ensure efficient and professional practice operation. · Maintain information regarding coding, insurance carriers, managed care networks and credentialing in an organized easy to reference format. · Maintain an organized, efficient and professional work environment. · Adhere to all practice policies related to HIPAA and Medicare Compliance. PHYSICAL REQUIREMENTS Continuous sitting throughout the work shift Must be able to read small print Stooping and bending to files, supplies, mobility to complete tasks Repetitive movements of hands, fingers and arms for typing, writing, sorting during work shift Frequently lifts, carries or otherwise moves and positions objects weighing 10-20lbs Continuous use of the telephone (speaking & listening) to verbally speak to candidates and/or companies without accommodations Ability to reach with hands and arms Must be able to handle stress Will view computer screens for long periods of time. Must be able to work standard office equipment: computers, fax machines, copiers, printers, telephones, etc. Work requires hand dexterity for office machine operation This is a great opportunity to get in with a tenured conglomerant of companies with great benefits and an environment that exudes a positive, respectful, and supportive culture. Competitive Compensation Package Salary commensurate with experience

Job DescriptionSales Development Representative Biller Genie · Orlando, FL · Full-time · In-Office · Entry Level Most sales jobs will have you grinding through cold call lists, chasing unresponsive leads, and fighting for scraps of commission. This isn't that. At Biller Genie, our Sales Development Representatives work exclusively with inbound, partner-referred leads — real business owners who've already raised their hand. Your job is to help them, sell them, and build your own book of business while you're at it. If you're hungry, coachable, and want to learn how to sell, this is where careers get started. About Us Biller Genie is a B2B SaaS platform that helps small businesses get paid faster — and we're growing aggressively. Based in Orlando, we're backed by a network of bank and financial institution partners across the U.S. who send us qualified leads every day. That's the engine behind this role. Inc. Magazine named us a Best Place to Work in 2023, and we're proud of that — but we're more proud of the reps who've grown here. What You'll Do You'll learn to sell here — really sell. Discovery, objection handling, closing your own SMB accounts. But the foundation of this role is volume: calling partner-referred leads who've already been introduced to Biller Genie, walking them through account setup, and handing off qualified opportunities to our AE team. It's fast, it's repetitive, and it will sharpen you. The fundamentals you build on those calls are exactly what you'll use when it's your deal to close. • Work a high volume of warm, inbound partner-referred leads — business owners who've already been introduced to Biller Genie through their bank or financial institution. No cold calling. Every conversation starts warm., • Guide customers through first-time account setup via phone, email, and Zoom — moving quickly, staying organized, and keeping deals from stalling., • Qualify opportunities and hand them off to our AE team with clean context and clear next steps. A good handoff is a skill. You'll get good at it., • Manage your own schedule and call queue — this role will teach you the discipline that every sales career is built on., • Own a dedicated set of SMB accounts where you run the full cycle yourself — discovery, demo, close. About 25% of your generated pipeline is 100% yours to close full-cycle., • Learn to ask deep discovery questions, demonstrate features, handle objections, and build trust. Battle-tested playbooks, real coaching, real repetition., • Raise the floor for the team around you. Our best reps make everyone better. The SDR role is where a lot of careers at Biller Genie begin. Our team includes Account Executives, Partner Success Managers, Implementation specialists, and long-tenured Account Managers who all started exactly where you are. We hire for potential and we build from within — but first, you have to earn it. Who You Are • Driven and hungry — you want to win and you're willing to put in the work to figure out how., • Coachable. You take feedback well and actually do something with it., • Comfortable in a metrics-driven environment — you like knowing exactly where you stand., • Tech-savvy with an interest in SaaS or Fintech. You don't need a background in it, but you need to be curious about it., • A confident communicator — articulate, professional, and able to hold a real conversation., • 1 year of relevant experience preferred but not required. We care more about trajectory than resume.Benefits, • Competitive base salary + uncapped commission, • Comprehensive Medical, Dental, and Vision Plans, • 401k with up to 4% company match, • Flexible open paid time off (PTO)Our Mission To provide an automated A/R platform that seamlessly integrates existing business processes for the SMB market. Our Core Values Get Shit Done Right — We work hard and ensure tasks are completed correctly and on time, every time. Catch Up — We are high performers that work quickly and thrive in a fast-paced environment. Own It — We are subject matter experts who know what we know and what we don’t, and we are confident enough to speak up when we see something wrong. Class Shines — We are articulate, ethical professionals who carry ourselves well and speak with purpose. Believe in the Genie — We are passionate about where we are going and will do what it takes to get there. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. Powered by JazzHR wp2s2JzgtE

Job DescriptionRelationship Manager – Merchant Services Biller Genie is looking for a tech-savvy Relationship Manager who thrives on building deep, productive partnerships. You'll own a portfolio of ISOs and bank partners, helping their sales teams effectively commercialize Biller Genie to their merchant base. This is not a hunting role, it's about becoming an indispensable resource to partners who are already bought in and need a sharp, organized advocate on their side. About Us: Recently voted one of Orlando Business Journals Best Places to Work for 2025, Biller Genie is an award-winning B2B SaaS platform that helps businesses get paid faster. Headquartered in Orlando and growing rapidly, our technology is disrupting the payments and accounting industries. Visit www.billergenie.com to learn more. What You'll Do: • Own and grow relationships with assigned ISO and bank partners, • Drive referral business by equipping your partners’ sales teams with the tools, training, and support they need, • Track partner performance and report progress to internal stakeholders, • Surface partner feedback to product and support teams to continuously improve the experience, • Manage relationships and reports in Salesforce, • Occasional travel as needed What You Bring: • 1+ years in banking and/or merchant services — this is a must, • SaaS experience preferred; QuickBooks or accounting software familiarity is a plus, • Salesforce proficiency, • Strong communicator who can hold their own in a room full of payments veterans, • Highly organized, self-directed, and comfortable in a fast-paced environment What We Offer • Competitive Base Salary, • Commission, • Standard Medical, Dental, and Vision plans, • Open PTO Policy, • 401(k) match Our Mission: To provide an automated A/R platform that seamlessly integrates existing business processes for the SMB market. Our Core Values: Get Shit Done Right - We work hard and ensure tasks are completed correctly and on time, every time. Own it - We are subject matter experts who know what we know, and we are confident enough to speak up when we see something wrong. Catch Up - We are high performers and love a fast-paced environment. Believe in the Genie - We are passionate about where we are going as a team and we show we care. Class shines - We are articulate professionals who carry ourselves well and speak with purpose. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Powered by JazzHR LDXqo9YB3N

Job Description Job Title: Senior Product Manager Location: Orlando, Florida Work Arrangement: Full-time, In-office Position Overview: As a Product Manager at Biller Genie, you will shape the vision, strategy, and roadmap for our AI-native products. You will be responsible for leading a core team of engineers to build amazing products that serve thousands of businesses, owning a set of key customer and & business problems. You will drive the end-to-end product vision, strategy, and execution for your domain to meet ambitious company goals. We’re looking for someone who is energized by ambiguity, deeply curious about the frontier of AI, and passionate about building products that elegantly balance technical depth with intuitive user experiences. You’ll need to be both hands-on with prototyping and comfortable translating complex systems into clear, human-centered solutions. About Us: Recently ranked #482 on the Inc 5000 fastest growing companies in the United States, Biller Genie is an award-winning B2B SaaS platform that helps businesses get paid faster. Primary Job Responsibilities: • Own the vision, strategy, and roadmap for a Biller Genie product domain, • Drive high-velocity execution with a world-class team of engineers, balancing principled intuition with data-driven decision making, • Marry customer insights with technical possibilities, crafting intuitive user experiences that abstract away complexity, • Prototype rapidly using tools like Claude Code to accelerate the product development lifecycle and fast-forward to production-ready products., • Stay deeply plugged into AI research, industry trends, and emergent applications, filtering signal from noise and applying it creatively to Biller Genie’s product, • Contribute to the evolution of Biller Genie’s product management practices as we scale AI across our platform. Essential Criteria: • BA/BS in a technical or analytical field, • Minimum 5 years of product management or adjacent product-building experience., • Strong customer empathy and design thinking, • Passion for AI, shown through hands-on building, prototyping, or side projects, and staying current on research and tools., • Fluency in data and experimentation, and understanding when the answer cannot be found in the data, • Proven ability to lead small, cross-functional teams toward ambitious goals with urgency and agency., • Ability to translate between technical and non-technical audiences, synthesizing complex systems into compelling narratives., • Strong written communication — specs are your primary work product; clarity and precision matter more than in most PM roles, • Sharp prioritization instincts — ability to decompose large features into well-scoped, independently shippable units, • Deep customer empathy and discovery skills — agents can build anything; your job is to ensure we build the right things, • Comfort with ambiguity and fast iteration — agentic workflows move quickly; you need to make good-enough decisions fast Desirable Criteria: • Experience with accounting platforms such as QuickBooks Online & Desktop, Sage and other key SMB accounting platforms, • Fluency with core LLM concepts and systems, such as prompting, fine-tuning, embeddings, retrieval, and evaluation, and the judgment to translate these into reliable, user-facing products., • Fluency with modern prototyping tools (e.g. Cursor, Bolt, Claude Code) and comfort with design/collaboration environments like Figma and Git., • Experience building AI products, • Experience in high-growth startups What We Offer:, • Comprehensive Medical, Dental, and Vision Plans, • 401k with up to 4% company match, • Flexible open paid time off (PTO) Our Mission: To provide an automated A/R platform that seamlessly integrates existing business processes for the SMB market. Our Core Values: Get Shit Done Right - We work hard and ensure tasks are completed correctly and on time, every time. Own it - We are subject matter experts who know what we know, and we are confident enough to speak up when we see something wrong. Catch Up - We are high performers and love a fast-paced environment. Believe in the Genie - We are passionate about where we are going as a team, and we show we care. Class Shines - We are articulate professionals who carry ourselves well and speak with purpose. Please note we are unable to offer visa sponsorship. Powered by JazzHR Upv3IYMmCC

Job DescriptionAbout the Role: This is a hands-on technical leadership role. You won't just advise — you'll design, build, and own the architecture of our Salesforce environment and its integrations with our core product. Our Salesforce org supports approximately 100 users across Sales, Customer Success, and Operations — but this role extends beyond Salesforce. You'll have architectural ownership of all enterprise applications: go-to-market systems, backend business systems, and the data infrastructure that connects them to our core Biller Genie platform. We've got solid initial tooling in place — now we need the right person to take what we've built and transform it into a scalable, enterprise-grade architecture that grows with us. If you're fully remote, we're only considering candidates in the Eastern time zone — this role works closely with our Orlando-based team and real-time availability matters. What Success Looks Like: • Within the first few months, getting up to speed with the current tech stack, processes and data models, supporting and improving where possible to support a partner-led growth GTM motion., • Within six months, help lead a large rearchitecture initiative for our enterprise applications — including designing integration patterns with our core platform and establishing the foundational data architecture (schemas, pipelines, and access patterns) that connects Salesforce Data Cloud to our ClickHouse-based lakehouse layer, • Increasing development throughput without sacrificing quality via agentic tools (such as Claude Code), • Sharing insights and helping develop and promote the use of agentic architecture and development practices across the Enterprise Apps team SDLCWhat You'll Be Doing:, • Lead a comprehensive assessment and rearchitecture of our Salesforce org — data model, automations, security model, and UI — for a ~100-user environment, and ensure it can scale as we grow, • Partner with Engineering to connect enterprise applications to the core Biller Genie platform's lakehouse architecture — including aligning on schema design, integration pipelines, and data modeling patterns across systems built on Apache Iceberg / Delta Lake and ClickHouse, • Have architectural ownership of all systems under Enterprise Apps, including go-to-market systems, as well as any backend business systems and databases (not directly under the core Biller Genie application), • Audit and remediate broken processes, flows, process builders, and legacy automation logic, • Define and enforce Salesforce development standards, governance policies, and best practices across the org, • Evaluate, select, and manage AppExchange products and third-party tools within the Salesforce ecosystem, • Partner with Revenue Operations and Engineering to translate business requirements into scalable technical solutions, • Maintain comprehensive technical documentation including architecture diagrams, integration specs, and data dictionariesWhat We’re Looking For:, • Has led at least one full Salesforce org rearchitecture or large-scale remediation project end-to-end — from assessment through go-live, • Comfortable owning architectural decisions independently — this role has no Salesforce team above it; you are the escalation point, • Salesforce Data Cloud experience — including data modeling, data streams, and unified data layer design, • Deep expertise in Sales Cloud and Service Cloud configuration, data modeling, and automation, • Hands-on experience with lakehouse architecture — open table formats (Apache Iceberg, Delta Lake), object storage (S3, Azure Blob Storage, or similar), and high-performance query engines such as ClickHouse, Databricks, or Snowflake, • Strong Apex, LWC, Flow, and SQL development skills, • Experience with coding via AI tools (such as Claude Code) to increase production throughput without sacrificing quality., • Familiarity with DevOps tooling (Salto, Copado, Gearset, or similar) and version control practices (Git), • Experience in fintech, SaaS, or payments/billing domain a plus, • Familiarity with QuickBooks, NetSuite, or similar accounting/ERP systems a plus, • Salesforce Certified Application Architect a strong plusWhat We Offer:, • Base Salary: $175,000 – $195,000 (commensurate with experience), • Comprehensive Medical, Dental, and Vision Plans, • Flexible work arrangement — onsite preferred in Orlando, FL; remote available for East Coast-based candidates, • Flexible open paid time off (PTO), • 401k with up to 4% company matchOur Mission: To provide an automated A/R platform that seamlessly integrates existing business processes for the SMB market. Our Core Values: Get Shit Done Right - We work hard and ensure tasks are completed correctly and on time, every time. Own it - We are subject matter experts who know what we know, and we are confident enough to speak up when we see something wrong. Catch Up - We are high performers and love a fast-paced environment. Believe in the Genie - We are passionate about where we are going as a team, and we show we care. Class Shines - We are articulate professionals who carry ourselves well and speak with purpose. This is a rare opportunity to own the full enterprise architecture of a growing fintech — with direct access to product, engineering, and operations leadership, and a real mandate to build it right. If you want to leave your fingerprints on something that scales, we'd like to talk. Note: We are unable to offer visa sponsorship at this time. Powered by JazzHR dquJTd6Niq

Job DescriptionCustomer Support Specialist (Entry-Level) Orlando, FL (On-Site – 5 Days/Week) Must have: 0–2 years of B2B customer service experience (retail, hospitality, call center, or SaaS) to be considered. Biller Genie is looking for a Customer Support Specialist to join our growing team. In this role, you’ll be the first point of contact for customers, helping answer questions, resolve basic platform issues, and ensure a positive experience with our software. This is a great opportunity for someone early in their career who enjoys helping people, solving problems, and working in a fast-paced SaaS environment. If applying from out of state, please include “Planning to Relocate” at the top of your resume. What You’ll Do Respond to customer inquiries via phone, chat, and email Troubleshoot basic platform questions and guide customers to solutions Escalate more complex issues to senior team members when needed Document all interactions accurately in our ticketing system Follow up to ensure issues are resolved and customers are satisfied Identify common questions and suggest ways to improve support resources What We’re Looking For 0–2 years of customer service experience (retail, hospitality, call center, or SaaS preferred) Strong communication skills (written and verbal) Positive, patient, and customer-first attitude Ability to multitask and stay organized Comfortable learning new software and systems About Biller Genie Recently named Inc. Magazine 2023 Best Places to Work, Biller Genie is a fast-growing B2B SaaS platform helping businesses get paid faster. We have offices in Miami and Orlando and serve clients nationwide. Benefits Medical, Dental, Vision 401(k) with up to 4% match Flexible Open PTO Our Mission: To provide an automated A/R platform that seamlessly integrates existing business processes for the SMB market. Our Core Values: Get Shit Done Right - We work hard and ensure tasks are completed correctly and on time, every time. Own it - We are subject matter experts who know what we know, and we are confident enough to speak up when we see something wrong. Catch Up - We are high performers and love a fast-paced environment. Believe in the Genie - We are passionate about where we are going as a team and we show we care. Class shines - We are articulate professionals who carry ourselves well and speak with purpose. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Powered by JazzHR OrF3PtC8wb

Job DescriptionWe are looking for a tech-savvy Subscriber Success Specialist with great attention to detail and excellent communication skills. As a Subscriber Success Specialist, you will be responsible for engaging with Subscriber accounts through cases, emails, chats, and phone calls. In the subscriber engagements, you will offer training, support, product adoption, and upsell subscriptions. The ideal candidate is a self-starter, who can learn quickly, maintain focus, and work well collaboratively while being responsible for their own results in an autonomous environment. About Us: Recently ranked #482 on the Inc. 5000 fastest growing companies in the United States, Biller Genie is an award-winning B2B SaaS platform expanding our new office location in Orlando, Florida with ambitious plans to scale our team rapidly. What You'll Do: • Assist, train, support, and upsell subscriber accounts via the ticketing system, phone, email, Zoom, and chat., • Drive usage of our features to accounts to help reduce account churn., • Identify and troubleshoot customer-reported issues to work closely with our support and development teams to correct bugs or discrepancies in our software., • Provide positive, polite, and professional customer support through empathy, understanding, and ingenuity., • Engage with subscribers in training as needed to remedy issues reported., • Create and document support cases that include daily interactions with subscribers, reported issues, and completed solutions while always following all internal processes., • Author help center articles as needed to improve our online knowledge base., • Passionately and diligently work to resolve issues reported by subscribers., • Support internal teams with customer-reported issues and with general questions about the software., • Stay up to date with new features released in our software., • Keep up in a fun, fast-paced environment surrounded by a passionate team that believes in the Biller Genie vision and journey! Qualifications:, • Minimum 2-5 years of technical customer/subscriber success experience, preferably with SaaS fintech with payment processing being a huge plus., • Demonstrated ability to provide superior Customer Service in a fast-paced environment. Experience in startups is a plus., • Ability to multi-task, prioritize, and manage multiple projects and issues simultaneously in a calm, cool, collected manner., • Attention to detail and ability to perform in a high-energy high expectation environment., • Excellent communication (both written and verbal) and interpersonal skills., • Experience with QuickBooks, Salesforce, or payment processing is a plus.Benefits:, • Comprehensive Medical, Dental, and Vision Plans, • 401k with up to 4% Company Match, • Flexible Open Paid Time Off (PTO) PolicyOur Mission:, • To provide an automated A/R platform that seamlessly integrates existing business processes for the SMB market.Our Core Values:, • Get Shit Done Right - We work hard and ensure tasks are completed correctly and on time, every time., • Own it - We are subject matter experts who know what we know, and we are confident enough to speak up when we see something wrong., • Catch Up - We are high performers and love a fast-paced environment., • Believe in the Genie - We are passionate about where we are going as a team and we show we care., • Class shines - We are articulate professionals who carry ourselves well and speak with purpose.Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Powered by JazzHR 63UjN4POlq

Job DescriptionPartner Development Representative Location: Orlando, FL Work Arrangement: Full-time, in-office About the Role This is a fast-moving, high-impact sales role focused on one thing: turning warm partner referrals into real opportunities. You’re not cold calling into the void. Our partners are already sending us leads. Your job is to jump on them quickly, qualify them, run a tight demo, and move them into the pipeline. Speed matters. Volume matters. And how cleanly you move deals through the funnel really matters. If you like momentum and hate letting good leads sit around, you’ll like this role. What Success Looks Like • You consistently convert partner referrals into qualified merchant applications (“Rapids”), • You move fast without sacrificing quality, • You keep the pipeline clean and moving, • Partners trust you because you follow up and close the loop How you’re measured Qualified applications: Volume of approved merchant applications generated Conversion rate: Referral → qualified application Follow-up speed: Speed and consistency of outreach What You’ll Be Doing Running demos and qualifying inbound leads • Take demos booked by partners and turn them into real opportunities, • Quickly assess if a merchant is a fit and move forward or move on, • Clearly explain the product and handle questions without overcomplicating it, • Hand off clean, well-documented opportunities to the sales team Owning long-tail partner relationships • Stay in touch with partners who don’t have a dedicated manager, • Keep Biller Genie top of mind through consistent outreach, • Answer questions, share updates, and make it easy for them to send more business, • Spot partners with growth potential and flag them for expansion Keeping the funnel tight • Track every lead from referral to outcome in the CRM, • Stay on top of follow-ups so nothing slips, • Identify where deals stall and help fix it, • Share weekly numbers and insights with the team What We’re Looking For • 1–3 years in sales, BD, or customer-facing roles (SaaS or fintech is a plus), • Comfortable running demos and thinking on your feet, • Strong communicator who can build trust quickly, • Organized and disciplined… you can handle volume without chaos, • Familiar with CRM tools like Salesforce or HubSpot, • Self-starter who doesn’t wait around for direction, • Team player who follows process and communicates What We Offer: • Comprehensive Medical, Dental, and Vision Plans, • 401k with up to 4% company match, • Flexible open paid time off (PTO) Our Mission: To provide an automated A/R platform that seamlessly integrates existing business processes for the SMB market. Our Core Values: Get Shit Done Right - We work hard and ensure tasks are completed correctly and on time, every time. Own it - We are subject matter experts who know what we know, and we are confident enough to speak up when we see something wrong. Catch Up - We are high performers and love a fast-paced environment. Believe in the Genie - We are passionate about where we are going as a team, and we show we care. Class Shines - We are articulate professionals who carry ourselves well and speak with purpose. Please note we are unable to offer visa sponsorship. Powered by JazzHR DzlQG6Ts6h

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of between $25 / hr.There is no payment required in order to apply or to work as an In-Home Usage Tester.You

We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of between $25 / hr.There is no payment required in order to apply or to work as an In-Home Usage Tester.You

Durable Medical Equipment provider specializing in urology supplies.

Responsive Answering Service provides contact center and answering services to businesses across the United States.We act as an extension of our clients’ operations—integrating seamlessly with their systems, workflows, and brand voice.Our distributed teams enable flexible, scalable coverage whil

We're currently looking for individuals across the country to take part in remote paid research, including remote focus groups, product trials, and consumer studies.Earn up to $750 a week in your free time by providing feedback on everyday products and services.If you're comfortable sharing your opi

We're currently looking for individuals across the country to take part in remote paid research, including remote focus groups, product trials, and consumer studies.Earn up to $750 a week in your free time by providing feedback on everyday products and services.If you're comfortable sharing your opi

The Nuclear Medical Physicist Assistant will work under the direction of qualified Medical Physicists to support hospitals, imaging centers and outpatient facilities by performing diagnostic imaging equipment performance evaluations and supporting radiation protection programs to ensure compliance w

Ability to work well and consult with associates at all levels and contribute to a positive work environment.Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs.Reasonable accommodations may be made to enable individuals with disabilities to

We're currently looking for individuals across the country to take part in remote paid market research, including online focus groups, product trials, and consumer studies.Earn up to $750 a week in your free time by providing feedback on everyday products and services.If you're comfortable sharing y

Low-cost medical, dental, and vision benefits and paid life insurance premiums with no probationary period.

Medical, dental, and vision insurance.

Windermere Medical Spa is seeking a polished, personable, and patient-focused Medical Assistant / Treatment Plan Coordinator to join our growing team. Medical Assistant / Treatment Plan Coordinator. Windermere Medical Spa | Orlando, FL.

Conduct comprehensive medical evaluations and consultations. Maintain precise treatment documentation and comply with medical regulations. This role offers the opportunity to advance your career in medical aesthetics while working with a supportive, client-focused team.

The Medical Assistant is a professional multi-skilled person dedicated to assisting in all aspects of medical practice under the direct supervision and responsibility of a physician. At least one year of related work experience o Certification by the American Association of Medical Assistants o Regi

Graduate of one of the following programs: Medical Assistant, Emergency Medical Technician (EMT-A only), Paramedic, Radiologic Technologist, or another relevant program; or possesses active Registered Medical Assistant (RMA) or Certified Medical Assistant (CMA) designation; or High School or GED AND

Pediatrix® Medical Group is seeking an experienced Neonatal Physician Assistant to join its nationally recognized NICU team at Winnie Palmer Hospital for Women & Babies —one of the most advanced neonatal programs in the country. Benefits offered include, but are not limited to: Medical, Dental, V

The Medical Assistant has a duty to provide a standard of care that meets or exceeds that of a reasonably competent and knowledgeable Medical Assistant. Maintains patient medical records in accordance with Company policy and maintains proper assembly of medical records. Medical Assistants who are hi

Orlando, FL As a medical assistant you will work side-by-side with the physician to ensure all patient's medical needs are handled in an appropriate, safe, and efficient manner. Maintain cleanliness of treatment rooms, stock treatments rooms with medical supplies. Take requests for Diagnostic Rx ord

Centerwell Health - 360 Douglas Avenue - Responsibilities: Prepare patients for examinations, including taking vitals; Recording & updating patient medical histories in electronic medical records software; Performing routine tests and/or screenings such as mammograms, colorectal screening, and EKGs;

Ability to work well and consult with associates at all levels and contribute to a positive work environment.Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs.Reasonable accommodations may be made to enable individuals with disabilities to

The Lead Medical Assistant performs clinical duties, including but not limited to: discussing symptoms, obtaining vital signs, medication/vaccine administration, phlebotomy, collecting specimens, performing diagnostic screening tests, sterilizing/cleaning equipment, maintaining examination rooms, an

Certified Nursing Assistant (CNA).Select Specialty Hospital - Orlando South.ICU services to chronic, critically ill patients who require extended healing and recovery.As a critical illness recovery hospital, we help patients during some of the most vulnerable, painful moments of their lives – and

Customer Service Representative.The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities.Responsible for organizing all keys / organizing and filing documents by our internal coding system and then again by Lot nu

Comprehensive medical/RX, health, vision, and dental plan offerings.

Storage Customer Service Representative.Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Storage Customer Service Representative.As a Storage Customer Service Representative, you will work as part of a support team to be the f

Centerwell Health - - Responsibilities: Perform clinical responsibilities including discussing symptoms, obtaining vital signs, and administering medications and vaccines; Perform phlebotomy, collecting specimens, and conducting diagnostic screening tests; Sterilize and clean equipment, maintain exa