Operations Manager (Sunday-Wednesday)
4 days ago
Bethlehem
Job DescriptionReach Logistics is a global eCommerce logistics and strategy company that partners with some of the largest brands in the world to distribute their products on Amazon, Walmart, eBay, and more. We have 7 warehouses in 5 countries around the globe and offer a unique distribution model to our partners. We currently ship 60M units a year and are growing rapidly. Currently the top seller on Amazon, we boast over 1,700 global employees that span over 18 global locations. Check out our parent company's website: This is a full time role and will work on-site at our warehouse in Bethlehem, PA. The schedule is Sunday-Wednesday 7am-5:30pm. Essential Duties and Responsibilities • Be flexible to running the site during certain days and potentially months during launch year (2026) as we expand / grow into the building., • Comfortable working in and leading a team in a live construction environment, • Oversee shift management and their teams of 250 workers total; oversee management staff of 4-5, • Assist in operations by working with General Manager, Assistant General Manager, and Operations Manager on other shift, • Pre-shift meeting with management team to plan for shift, • Responsible for ensuring that shift meets production goals and direct/indirect labor targets, • Send out shift report showing how the shift was executed along with details communicating why the team was able/not able to achieve its goal, • Provide guidance and support to supervisors with respect to personnel, quality, and safety, • Resolve employee relations matters and conflicts working with HR to develop sustainable solutions, • Daily meetings with team as well as direct reports to ensure changes, policies, and procedure updates are communicated, • Facilitate open communication between 1st and 3rd shift and between departments on shift to ensure teamwork to achieve common goal, • Promote a positive work environment through excellent verbal communication, listening, and promoting company standards, • Develop and implement operating methods and procedures designed to eliminate operating problems and improve process quality, • Help contributors understand and connect to our vision, mission, strategy and business priorities, • Ensure the safety of all team members by teaching, promoting, and exemplifying safety guidelines, • Overtime during peak periodsQualifications, • At least 5 years in supervisory role, preferably with a focus in a distribution center/warehouse environment, • Minimum of 1-2 years of operations experience in a warehouse/distribution, logistics environment, • Must be able to display effective communication to associate, management and executive staff members, • Prior experience creating and executing a shift plan, • Understanding of basic math and excel formulas, • Understands how important process control is to the business, • Flexible- Embraces Change, • Problem Solver, • Familiar with Warehouse Management Software to track and solve problems with orders, • Proficient use of Microsoft Office, including Excel, as well as Google Suite, Gmail, • Previous experience/knowledge of Workday preferred, • Ability to maintain confidentiality, • Ability to follow procedure, practice sound judgment and practice a fair and consistent management stylePhysical Demands, • Able to stand/walk for up to 8-12 hours, • Able to push/pull, bend, lift, stretch and reach both below the waist and above the head, • Ability to lift up to 50 lbsBenefits, • Medical PPO and HSA with employer match plan options, • Dental, Vision, STD, Supplemental Insurance plans, • Company Paid LTD and Life Insurance, • 401K match - Match 100% up to 3%, and 50% from 3.1% - 5%, • 4 weeks of PTO, accrued semi-monthly, • 8 company paid holidays, • Paid bereavement, • Stocked marketplace with late-night meal options