Director of Human Resources
hace 2 días
Jacksonville
Job Description Industrial Electric Mfg. (IEM) is the largest independent full-line manufacturer of custom power distribution systems in North America. Founded more than 75 years ago in Fremont, California, IEM grew alongside Silicon Valley and today operates over 1.7 million square feet of manufacturing capacity. With $1B+ in annual sales and 10,000+ commissioned projects across technology, data centers, commercial, energy, utilities, healthcare, industrial, and infrastructure markets, IEM continues to deliver exceptional product quality, dependable service, and the flexibility to meet complex technical requirements at scale. Trusted by industry leaders, IEM combines engineering expertise with manufacturing strength to power the most ambitious projects and drive the future of innovation. Position Summary We are seeking an experienced, hands-on Director of Human Resources to lead HR operations across three divisions of our growing organization. This full-time, in-office position based in Jacksonville, FL is a strategic leadership role responsible for optimizing and standardizing HR processes, systems, and programs to drive efficiency, compliance, and an exceptional employee experience. This individual will oversee the operational execution of HR functions, ensuring scalability, data integrity, and the effective utilization of HR technology to support the organization's growth and strategic objectives. This role requires a strong blend of operational excellence, technological acumen, project management skills, and leadership capabilities to guide and develop a high-performing HR operations team. You’ll continue the build of a scalable shared services model that supports over 4,000 employees (anticipated to double over the next few years), while partnering with global operations leaders to design processes that work across borders. This is a chance to lead with impact — simplifying how work gets done, elevating the employee experience, and helping shape the future of HR operations. Key Responsibilities • Leadership & Strategy, • Partner with senior leadership to align HR strategy with organizational goals, • Oversee the delivery of core HR services across the U.S. & Canada, • Lead, develop, and mentor HR team members across multiple divisions and geographies, • Scale with Purpose, • Continue implementation a shared services model that supports rapid growth and evolving business needs, • Leverage platforms (primarily UKG) to drive automation, enable self-service, and reduce manual effort — creating space for strategic, high-impact work, • Drive Operational Excellence, • Continuously improve processes to enhance speed, accuracy, and employee experience, • Standardize workflows across North America while ensuring compliance with local labor laws, • Champion a culture of continuous improvement and data-driven decision-making, • Collaborate Globally, Execute Locally, • Partner with global operations leaders and HR colleagues to co-create scalable, globally aligned processes, balancing global consistency with regional nuance to deliver solutions that are both efficient/effective and locally relevant, • HR Operations & Compliance, • Oversee the development, implementation, and administration of HR policies, processes, and programs, • Ensure compliance with all applicable federal, state, and local employment laws and regulations; proactively update policies and practices as needed, • Lead annual audits and ensure timely submission of required reports, including Form 5500 filings, • Payroll, • Oversee payroll operations for a multi-state workforce, ensuring accuracy, compliance with regulations, and adherence to company policies, • Partner with Finance to manage payroll reporting, audits, and reconciliations, maintaining strong internal controls, • Employee Relations & Engagement, • Lead the addressing of employee relations issues, including disputes, investigations, and disciplinary actions, with fairness and consistency, • Support initiatives to strengthen employee morale, recognition, and engagement across divisions, • Talent Management, • Partner with Talent Acquisition to identify staffing needs and implement best practices for sourcing, selection, and onboarding of production employees, • Collaborate with the Talent Development team to design and deliver training, professional development, and certification programs that align with organizational goals, • Partner on leadership development, career pathing, and succession planning initiatives to strengthen organizational capability, • Support continuous learning initiatives that enhance workforce skills, engagement, and readiness for future growth, • Drive performance management programs that support employee development, engagement, and organizational effectiveness, • People Metrics and Analysis, • Conduct workforce data analysis using HRIS/talent systems to identify trends and support strategic decision-making REQUIRED: • Bachelor’s degree or equivalent skills and experience, • 10+ years of experience in HR, HR Operations, Shared Services, or People Experience roles with at least 3 years in a people leadership capacity, • Deep understanding of labor laws and compliance, with experience navigating regulatory requirements in multi-country environments, • Strong command of HR technology platforms, with a track record of driving automation and self-service adoption, • Demonstrated success in building and scaling shared services models that support growth, complexity, and global alignment, • Proven people leadership and team development skills, • Excellent communication, interpersonal, and organizational abilities, • Adaptability and a proactive approach to addressing organizational needs, • Proven ability to design and optimize processes that improve efficiency, reduce manual work, and enhance employee experience, • Skilled in data-driven decision-making, using metrics and feedback to inform strategy and continuously improve service delivery, • Exceptional leadership and stakeholder management skills, with the ability to influence across functions and geographies, • 3+ years leading regional or multi-site teams in dynamic, fast-scaling organizations, • Experience in manufacturing or industrial environments (ex. 80% of the population are production employees) This is a unique opportunity to make a significant impact by shaping HR practices and strategy in a high-growth, multi-division company. The ideal candidate will bring both strategic vision and a hands-on approach to creating a best-in-class HR function.