Trabajos remote customer support en Torrance, California - Page 4Crear alertas

Job DescriptionCX2 is a next-generation defense technology company founded to deliver spectrum dominance for the United States and our allies. CX2’s AI-enabled hardware and software platforms detect, disrupt and defend the electromagnetic spectrum across land, air, sea and space domains. CX2 is seeking a highly skilled Signal Processing Engineer to join our growing team. The ideal candidate has solid fundamentals in design, implementation and testing of signal processing techniques using MATLAB, Python and other existing frameworks. Experience in Defense is preferred. This role requires an onsite presence in our El Segundo, CA HQ; a remote work environment is not considered for this opportunity. Key Responsibilities • Digital Signal processing: Design, characterize, and deliver algorithms such as channelizers, frequency agile detection, adaptive filters, MIMO, wideband detectors, and other algorithms related to signal sorting, • Write and contribute to existing Python repositories using CUDA and/PyTorch, • Own requirements, ICDs, and verification from concept through delivery, • Stay current: Track and insert advances in signal processing techniques and associated technologies, adaptive beamforming, RF machine learning, and resilient PNT for GPS-denied ops. Required Qualifications, • Masters Degree in Electrical, Computer or Systems Engineering or related field with Graduate study emphasis in Signal Processing; OR a Bachelor’s Degree in an Engineering discipline with 3-5 years relevant working Signal Processing Experience, • Intermediate to advanced proficiency in Python, • Willingness to support critical test events that occasionally require extended hours/weekends., • Ability to obtain and maintain a security clearance. Learn more about Security Clearances here., • Must be a U.S. Person (see ITAR Regulations below) due to required access to U.S. export-controlled information or facilities Bonus Points, • PhD in Electrical Engineering, Computer Engineering, or related field, • 5+ years’ experience with EW subsystems and payloads., • EA/ECM technique design (deception, Digital RF Memory, coherent/non-coherent techniques)., • Comms system design (LPI/LPD, Waveform-of-Interest exploitation), • RF machine learning for emitter ID, modulation/classification, anomaly detection, PDW creation, • Tools Experience: ADS/AWR/SystemVue, MATLAB/Simulink, Python (NumPy/SciPy), GNU Radio/SDR (USRP/RFSoC), VITA-49; HDL/firmware experience also helpful (Vivado/Quartus/Libero)., • Clearance: Active Secret or ability to obtain and maintain; TS/SCI eligibility preferred. ITAR/EAR-controlled work., • Field work: supporting periodic travel for flight tests and customer demonstrations/support, • Mindset: Builder-tester who loves first-principles RF, rapid lab iteration, and getting hardware flying fast.ITAR Regulations, • To conform to U.S. Government export regulations, applicant must be a US Citizen, Green Card holder, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here. What We Offer, • Competitive salary, stock options and benefits, including health, vision and dental., • 401K enrollment at 90 days., • Generous PTO + most Federal Holidays observed., • Collaborative and inclusive work environment., • Access to the latest tools and technologies., • High levels of responsibility and autonomy., • Professional growth and development opportunities.

Job DescriptionABOUT RADIANT Radiant is an El Segundo, CA-based startup building the world's first mass-produced, portable nuclear microreactors. The company's first reactor, Kaleidos, is a 1-megawatt, fail-safe microreactor that can be transported anywhere power is needed and run for up to 5 years without refueling. Portable nuclear power with rapid-deploy capability can replace similar-sized diesel generators and provide critical asset support for hospitals, data centers, remote sites, and military bases. Radiant's unique, practical approach to nuclear development leverages modern software engineering to rapidly deliver safe, factory-built microreactors that use existing, well-qualified materials. Founded in 2020, Radiant is on track to test its first reactor at the Idaho National Laboratory this summer, with initial customer deliveries beginning in 2028. SENIOR NETWORK SECURITY ENGINEER Radiant is looking for a hands-on Senior Network Security Engineer to own our network infrastructure as we scale. You will be the primary architect and administrator for our network security fabric, bridging our on-premise locations with our growing cloud footprint. This is not a "maintain the lights" role — you will lead critical infrastructure initiatives immediately, including migrating core services to a colocation facility (Equinix) and redesigning our site-to-site connectivity using Fortinet SD-WAN. Responsibilities and Duties * Lead the design and implementation of moving on-premise servers and network gear to a secure Equinix datacenter cage; ensure high-availability connectivity between the datacenter, HQ, and warehouse sites. * Serve as the Subject Matter Expert (SME) for our Fortinet stack — manage and optimize FortiGate firewalls (HA pairs), FortiSwitch, and FortiAP. * Design and manage secure connectivity (VPN/Direct Connect) between our physical infrastructure and cloud environments (AWS/Azure) * Manage complex routing protocols (BGP, OSPF) to ensure seamless failover and optimal traffic paths across our SD-WAN fabric. * Implement Zero Trust principles, manage VLAN segmentation, and monitor threats using FortiAnalyzer or similar tools. Required Qualifications and Skills: * 5+ years of network engineering experience with a heavy focus on security and hybrid environments * Deep, hands-on experience with FortiOS — comfortable configuring HA clusters, VDOMs, and SD-WAN rules from scratch (NSE 7 certification is a strong plus) * Solid understanding of cloud networking constructs, including VPCs, VNETs, Transit Gateways, and Security Groups * Willingness to be hands-on with hardware when necessary — racking, cabling, and physically configuring devices in the datacenter * Ability to troubleshoot complex connectivity issues spanning the physical layer, ISP routing, and cloud firewalls Desired Qualifications and Skills: * Experience connecting distributed sites (e.g., warehouses, remote offices) via SD-WAN * Background in regulated or high-security industries * Experience with network automation tools such as Ansible, Terraform, or Python Work Environment * Must work 100% onsite at El Segundo HQ. * Must be willing to work extended hours and weekends as necessary to accomplish our mission. Benefits and Perks * Stock: Substantial incentive stock plan for all full-time employees. * Medical: 100% up to base silver level plan for employee + 50% dependents, offers up to Platinum plans. * One Medical: Sponsored memberships for employees and their dependents. * Vision: 100% top tier plan coverage + 50% for dependents. * Dental: 100% top tier plan coverage, orthodontia extra, 50% for dependents. * Voluntary life, accident, hospital, critical illness, commuter and FSA/HSA are offered as employee contributed benefits. * 8-weeks of paid parental leave for all parents. Additional paid pregnancy leave for CA employees. * Daily catered lunch. Free snacks and drinks. * Flexible PTO policy. Remote workday allocation. * Company and team-bonding events, happy hours and in-person camaraderie. * Beautiful El Segundo headquarters close to the Pacific Ocean. Total Compensation and Benefits Radiant compensates people for impact and invests in those who continue to raise the bar. Radiant’s new hire compensation package includes base salary, substantial equity grants, and comprehensive health benefits. Total compensation and level are determined through a rigorous evaluation of interview performance, experience, education, and qualifications, and are designed to support continued growth as scope, responsibility, and impact expand at Radiant. The best of today’s advanced reactor builders don’t wait for job postings. They join the winning team. If that’s you, contact us directly for immediate opportunities: . We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Unfortunately, we are unable to provide visa sponsorship at this time. This position involves access to technology that is subject to U.S. export controls. Any job offer made will be contingent upon the applicant’s capacity to serve in compliance with U.S. export controls. Compensation Range: $133,500 - $190,050

Job DescriptionSales Executive – Freight Forwarding Purpose of Role Drive profitable new business through consultative, solutions-based selling across a full suite of global logistics and supply chain services. Maintain integrity, accuracy, and transparency in all revenue reporting and client discussions. Why This Is a Great Place to Work • Privately held, financially strong, and growing nationwide, • Highly respected reputation for ethics, service quality, and operational reliability, • True entrepreneurial culture — sales reps are empowered, not micromanaged, • Fast decision-making from leadership (no bureaucracy), • Best-in-class operations teams that make it easier to onboard and retain accounts, • Industry-leading technology: real-time tracking, API/EDI integrations, advanced WMS, • Strong support from regional EVP-level sales leaders, • Competitive compensation structure tied to performance, • Long-term career stability with national and international expansion plans What You Will Sell Core Freight Forwarding Services • International & domestic air freight, • International & domestic ocean freight, • FTL, LTL, cross-dock, distribution, • Bonded and FTZ services, • Storage, inventory management, • Pick/pack/ship, kitting, labeling, • E-commerce fulfillment with advanced WMS (Extensiv), • Expedited/time-definite (NFO, charter, critical shipments), • White-glove and high-value handling, • Project cargo: heavy-lift, OOG, crating, rigging, • Automotive, • AI / High-tech, • Pharmaceutical, • Aerospace, • Government / DOD, • Medical devices, • Retail / cosmetics, • Shipment management platform with real-time visibility, • Full API/EDI integration for automation, • Atlanta, • Dallas, • Houston, • Chicago, • Los Angeles, • San Diego, • San Francisco, • San Jose Requirements Core RequirementsRemote Sales Requirements • Remote roles require $2M+ annual GP Professional Standards • Demonstrates integrity, commitment, and passion, • Must be currently employed in a logistics sales role, • No non-compete preferred, • Strong verbal and written communication skills, • Proficient with Excel, PowerPoint, and Word Sales CapabilitiesConsultative Selling • Ability to diagnose customer needs and design customized logistics solutions, • Comfortable discussing automation, EDI/API integration, and operational efficiencies, • Proven history of building loyal, portable client relationships, • Can articulate monthly revenue, GP, margins, and industry mix without embellishment, • Clear prospecting strategy (cold calling, cadence, vertical targeting), • Skilled in CRM execution and organized follow-up, • Strong discipline in pipeline management and forecasting Experience Requirements • Minimum 5+ years of successful freight forwarding sales experience, • Ability to demonstrate true account portability and retention, • Must be accurate — no inflated performance claims Benefits • Medical, dental, and vision insurance, • 401(k) with company match, • Life, short-term, and long-term disability coverage, • Paid vacation, sick time, and holidays, • Flexible/remote options for high-performing sales reps, • Competitive base salary + strong commission structure, • Annual performance bonuses, • Company laptop and mobile reimbursement, • Ongoing sales, compliance, and technology training, • Supportive, fast-moving culture with strong operations backing

Job Description Who we are: What are you working for? Sure, most people work for money, but beyond that. Is it stability? Is it so you can afford that new home? Maybe there is looming debt that needs to be paid, or maybe you’re looking to grow your retirement. Whatever it is you’re working for, be it money or some larger goal, Riverside Payments has developed the system and provided the tools to thousands of Customer Service & Sales Associates to accomplish what they set out to do. Welcome to the Riverside Family. Working with us is not just another sales job. We’re changing our community and want you to be a part of our Customer Service & Sales Associate team. We’ll set you up for success and be there with you every step of the way. Come as you are, bring the energy and get rewarded. We will take care of the rest. What we do: Riverside Payments is one of the largest and fastest growing merchant services companies in the nation. We give businesses the ability to accept debit and credit cards as a form of payment. From providing the equipment to processing the transactions, we provide businesses the ability to accept credit cards and allow them to compete in today’s changing marketplace. We do this all while saving them money on every transaction that they run. We are determined to grow our organization and we are hiring immediately for good candidates. With a team that operates with a foundation built on family, community, teamwork, positivity and dedication we are committed to your success. If this sounds like the future you can picture yourself living, send us your resume' today for a chance to tell us why you believe you will be a great asset to join our diverse and dynamic team! Customer Service & Sales Associate Expectations: • Help local business owners save money on their credit card processing!, • Prospect leads thru a combination of warm leads and referrals, • Attend appointments set by marketing and pitch Riverside’s products and services, • Follow Riverside’s proven sales methods to negotiate and close new deals, • Check in with National Sales Managers for support in closing new accounts and to receive additional training, • Follow up with leads and move them thru the sales funnel, • Attend ongoing trainings to enhance sales skills, • Attend AM conference calls to learn about daily bonuses and prizes Looking for sales Candidates who are self driven, upbeat and outgoing. We are hiring immediately for team players who are willing to learn! • Customer service background (preferred), • Self driven, upbeat, outgoing individuals!, • All levels of sales experience accepted, some sales experience preferred but not required!, • Ability to network/self-market to gain self-generated leads. There is extensive training for the Customer Service & Sales Associate position. Riverside's National Sales Managers are also there to guide you during appointments and in reviews. Our motto is Together We Rise so we strive to help you be the best so we can all succeed together • 1099 Sales Associates are commission based with uncapped earnings!, • YOU create your own schedule., • Weekly draw available., • Residual Income., • Recruiting bonuses & Referral Program, • Train from home over video conference calls., • Remote meetings/conference calls from home and field sales work., • Production bonuses earned weekly., • $75k-95k earned yearly, with top performers making 100k +., • Travel expenses compensated., • Advancement opportunities to Territory Manager and National Sales Manager. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Company DescriptionWho we are: What are you working for? Sure, most people work for money, but beyond that. Is it stability? Is it so you can afford that new home? Maybe there is looming debt that needs to be paid, or maybe you’re looking to grow your retirement. Whatever it is you’re working for, be it money or some larger goal, Riverside Payments has developed the system and provided the tools to thousands of Account Executives to accomplish what they set out to do. Welcome to the Riverside Family. Working with us is not just another sales job. We’re changing our community and want you to be a part of our Account Executive team. We’ll set you up for success and be there with you every step of the way. Come as you are, bring the energy and get rewarded. We will take care of the rest. What we do: Riverside Payments is one of the largest and fastest growing merchant services companies in the nation. We give businesses the ability to accept debit and credit cards as a form of payment. From providing the equipment to processing the transactions, we provide businesses the ability to accept credit cards and allow them to compete in today’s changing marketplace. We do this all while saving them money on every transaction that they run. We are determined to grow our organization and we are hiring immediately for good candidates. With a team that operates with a foundation built on family, community, teamwork, positivity and dedication we are committed to your success. If this sounds like the future you can picture yourself living, send us your resume' today for a chance to tell us why you believe you will be a great asset to join our diverse and dynamic team!Who we are:\n\nWhat are you working for? Sure, most people work for money, but beyond that. Is it stability? Is it so you can afford that new home? Maybe there is looming debt that needs to be paid, or maybe you’re looking to grow your retirement. Whatever it is you’re working for, be it money or some larger goal, Riverside Payments has developed the system and provided the tools to thousands of Account Executives to accomplish what they set out to do.\n\nWelcome to the Riverside Family. Working with us is not just another sales job. We’re changing our community and want you to be a part of our Account Executive team. We’ll set you up for success and be there with you every step of the way. Come as you are, bring the energy and get rewarded. We will take care of the rest.\n\nWhat we do:\n\nRiverside Payments is one of the largest and fastest growing merchant services companies in the nation. We give businesses the ability to accept debit and credit cards as a form of payment. From providing the equipment to processing the transactions, we provide businesses the ability to accept credit cards and allow them to compete in today’s changing marketplace. We do this all while saving them money on every transaction that they run.\n\nWe are determined to grow our organization and we are hiring immediately for good candidates. With a team that operates with a foundation built on family, community, teamwork, positivity and dedication we are committed to your success. If this sounds like the future you can picture yourself living, send us your resume' today for a chance to tell us why you believe you will be a great asset to join our diverse and dynamic team!

Job Description Job Summary: This role provides comprehensive front-line support to independent sales representatives and customers regarding orders, products, and services, interacting via telephone, email, online chat, and in person. The position is responsible for efficiently troubleshooting inquiries and concerns, maintaining detailed interaction records, and processing shipments. Additional duties include assisting Accounting with inventory reconciliation of loaner equipment and trunk stock, utilizing product knowledge to resolve issues (escalating when necessary), and entering orders. The role requires versatility in performing various operational and customer service tasks. Key Responsibilities: • Interact with independent sales representatives and customers (telephone, email, online chat, or in person) to provide support and information on existing orders, products or services., • Ensure appropriate actions are taken to troubleshoot inquiries and concerns, in a timely manner., • Maintain records of interactions and transactions, recording details of inquiries, and comments, as well as actions taken., • Process Shipments as needed including collecting product, prepare box for shipment, prepare label and ship via courier including either drop off or arrange for courier pick up., • Assist the Accounting department in reconciling inventory counts sent by sales representatives to maintain control over loaner equipment and trunk stock., • Uses knowledge of a specific product, service, or other assigned area of expertise to field customer questions and complaints; when the issue is beyond the representative’s knowledge, forwards to the assigned specialist or other appropriate staff., • Collect and enter orders as needed., • High school diploma or equivalent., • 2 years' experience in customer service required. Medical devices or the medical industry is a plus., • Excellent communication skills (verbal and written) including active listening., • Customer service-oriented mindset and able to resolve customer concerns with a sense of urgency., • Proactive mindset, strong logical thinker with the ability to analyze and solve problems., • Excellent time management and organizational skills., • Ability to work independently and collaboratively in a fast-paced environment, • Knowledge of, or ability to learn, product, service, or area of customer service specialization., • Process oriented mindset with a focus on efficiency and continuous improvement., • Detail oriented with strong commitment to accuracy and precision in work output., • Prolonged periods sitting at a desk and working at a computer. Location: El Segundo, CA – on site 5 days/week (no remote or hybrid). Must be able to be flexible in schedule as weekend work may be asked to support business needs. An employment offer is based on the candidate's professional experience, specialty, skillset, education, geography, related licenses or certifications, and other business needs. The compensation range indicated does not include other forms of compensation or benefits. We value the diversity of our team and inspire creativity in our innovation. elliquence proudly provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any kind without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state and local laws. We are committed to working with and providing reasonable accommodation to individuals with disabilities. If you need any reasonable accommodation due to a disability for any part of the application process, please email . Powered by JazzHR q0wOWlTQgT

Job DescriptionAbout Radiant Radiant is an El Segundo, CA-based startup building the world’s first mass-produced, portable nuclear microreactors. The company’s first reactor, Kaleidos, is a 1-megawatt, fail-safe microreactor that can be transported anywhere power is needed and run for up to 5 years without refueling. Portable nuclear power with rapid-deploy capability can replace similar-sized diesel generators and provide critical asset support for hospitals, data centers, remote sites, and military bases. Radiant’s unique, practical approach to nuclear development leverages modern software engineering to rapidly deliver safe, factory-built microreactors that use existing, well-qualified materials. Founded in 2020, Radiant is on track to test its first reactor at the Idaho National Laboratory this summer, with initial customer deliveries beginning in 2028. About the role Radiant is seeking a dedicated IT Help Desk Associate. You will be the first line of support to all end users in the organization for computer, software, hardware, and network issues. This role requires being both reactive and proactive, from troubleshooting and solving problems to implementing process improvements to enhance the employee experience. The ideal candidate has a keen eye for detail, excellent customer service skills, and a desire to learn new technologies continuously. You will be instrumental in enabling our success to test the first new reactor design in over 50 years by 2026. Responsibilities and Duties * Provide first-line technical assistance and support to in-person and remote end users, resolving issues with computers, software, hardware, networks, and peripherals. * Manage the support request software system (Jira) to ensure timely and effective issue resolution. * Maintain IT inventory, including workstations and accessories. * Collaborate with other members of IT to complete user-facing projects. * Provide smooth and effective onboarding and offboarding for all employees and contractors. * Develop and maintain documentation and processes as the company scales. Required Skills and Qualifications * 1+ years in a help desk, IT associate, or similar industry position. * Basic knowledge of and experience with troubleshooting Windows devices (consumer or enterprise). * Excellent and effective verbal and written communication. * Must have great attention to detail in both issue resolution and proactive follow-up in process improvement. Desired Skills and Qualifications * 2+ years in a help desk, IT associate, or similar industry position. * Experience with Office 365, Microsoft Entra ID (formerly Azure AD), and/or Intune. * Experience with troubleshooting macOS and Linux. * Desire to go the extra mile and leave no stone unturned when troubleshooting and reaching solutions. * Eager to continuously learn new technologies with an innate sense of curiosity. Additional Requirements * Must be willing to work extended hours and weekends as necessary to accomplish our mission * Must work 100% onsite at El Segundo HQ Benefits and Perks * Stock: Substantial incentive stock plan for all full-time employees. * Medical: 100% up to base silver level plan for employee + 50% dependents, offers up to Platinum plans. * One Medical: Sponsored memberships for employees and their dependents. * Vision: 100% top tier plan coverage + 50% for dependents. * Dental: 100% top tier plan coverage, orthodontia extra, 50% for dependents. * Voluntary life, accident, hospital, critical illness, commuter and FSA/HSA are offered as employee contributed benefits. * 8-weeks of paid parental leave for all parents. Additional paid pregnancy leave for CA employees. * Daily catered lunch. Free snacks and drinks. * Flexible PTO policy. Remote workday allocation. * Company and team-bonding events, happy hours and in-person camaraderie. * Beautiful El Segundo headquarters close to the Pacific Ocean. Total Compensation and Benefits Radiant compensates people for impact and invests in those who continue to raise the bar. Radiant’s new hire compensation package includes base salary, substantial equity grants, and comprehensive health benefits. Total compensation and level are determined through a rigorous evaluation of interview performance, experience, education, and qualifications, and are designed to support continued growth as scope, responsibility, and impact expand at Radiant. The best of today’s advanced reactor builders don’t wait for job postings. They join the winning team. If that’s you, contact us directly for immediate opportunities: . We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Unfortunately, we are unable to provide visa sponsorship at this time. This position involves access to technology that is subject to U.S. export controls. Any job offer made will be contingent upon the applicant’s capacity to serve in compliance with U.S. export controls.

Job Description POSITION PURPOSE AND EXPECTATION: IT Support Engineers are responsible for the delivery of quality Level 2 technical support to Retail Stores, Support Centres and Warehouses. They work largely within their home time zone as part of Lovisa’s global Service Delivery function to support IT services across the organisation. IT Support Engineers are responsible to: * Ensure Lovisa Stores, Support Centres and Distribution Centres are receiving a high standard of IT support in accordance with Global IT policies. * Deliver prompt Level 2 support services to Stores (remote, however physical visits are required at times), Support Centres and Warehouses. * Maintain integrity, stability and operation of all hardware, server/network infrastructure, PC’s and peripherals. * Assist with the setup of new stores from a technical perspective. * Identify and manage IT security concerns. * Assist with providing user training in the use of Lovisa IT solutions. * Liaise with IT equipment and software suppliers to ensure Lovisa is treated with priority regarding Requests, Incidents, Problems and pricing. * Procure IT Hardware and Software within defined IT policies. * Work with Level 3 teams (Infrastructure, Data, Applications) to ensure effective support and escalation management. * Work with the Level 1 – Global Service Desk to ensure effective ticket management and ongoing development of Knowledge Articles. * Manage on-/off-boarding of all regional team members including their equipment and IT access requirements. * Ensure accurate and complete registers of the location of all hardware and software. * Assist other IT teams in resolving incidents occurring throughout the world. * Contribute towards the continuous improvement of all IT services. * Provide occasional Level 1 service support as operational needs arise (eg. during peak periods). * Be part of a rotating 7-day support roster. Standard hours fall between 8 am-5 pm. * Occasionally work outside normal business hours to support the above. * Perform other duties and special projects (within an individual’s skill and competency level) as required. * Be available to assist with Priority 1 incidents as required. Required skills and attributes: * Tertiary qualification (or relevant experience to match) in Information Technology or related discipline. * Minimum of 2 years experience in a similar role. * Awareness or certification in ITIL Foundations, and a good understanding of IT Service Management concepts. * Experience with Microsoft and Cisco administration tools. * Good written and verbal communication skills. * Technical problem-solving skills. * Demonstrates customer service skills and an ability to work with teams of varying levels. * Proactive and can-do attitude. * (Desirable) Experience with Point-of-Sale (POS) systems in retail operations. * (Desirable) Practical experience with Mobile Device Management (MDM) tools. * (Desirable) Experience working in Projects. Administration: * Ensure punctuality, quality and accuracy of all Tickets in our Service Management tool. * Ensure reports are submitted in a timely manner to meet required deadlines. * Ensure adherence to company policies and procedures, while continually keeping abreast of changes as they occur. * Ensure annual leave does not impact key retail trading periods for Lovisa. Contribution to the Group: * Contribute positively and energetically to operational priorities, group meetings and company events. * Provide an example for others to follow. * Participate in projects to improve the operation of the division/company. * Have a positive, can-do attitude, whilst listening, challenging and directing. * Coachable in all aspects, flexible and proactive in style. Performance Measures: * Support call response and resolution times. * Deployment times. * Escalation avoidance. * Ownership of issues/incidents/requests. * Ticket management. * Customer feedback. Core Lovisa Competencies: * Organisational understanding. * Flexibility. * Teamwork. * Customer service. * Negotiation. * Initiative. * Attention to detail. * Problem-solving ability. * Open and honest communication.

Job Description Must submit application at: AllSafe IT is looking for an experienced Help Desk Engineer to work on-site with one of our clients three days a week and in our office headquarters the other two days a week. About You • Able to commute to El Segundo 3 days/week and Pasadena 2 days/week, • Experience with a Managed Service Provider (MSP) and familiarity with ticketing systems (such as ConnectWise, Autotask, or Kaseya), • 3-4 years of experience handling T2-3 IT support requests, • Love of learning and willingness to continually grow, • Proactive in identifying and resolving issues before escalation, • Interest in process improvement and contributing to team success, • Eligible for badging at LAX through fingerprinting background process, • Experience with: Microsoft: Identity and Access Administrator Associate, Security Operations Analyst Associate, Security, Compliance, and Identity Fundamentals, Power Platform Fundamentals; Azure Fundamentals, Administrator Associate, Solutions Architect Expert; Addigy ACE; VMware Certified Technical Associate, • Experience troubleshooting and managing without supervision: Datto Advanced Technician, Ironscales Mail Administrator, Cisco Meraki Solutions Specialist, M365: Teams Administrator Associate, Plan and design Teams, AZ-800; Sophos XG Firewall Engineer and Central Endpoint and Server Engineer, UniFi Network and Ubiquiti Enterprise Wireless, Veeam Backup and Replication, • Experience architecting or designing from the ground up: M365 Fundamentals and Modern Desktop Administrator; Comptia A+, Server+, and Network+; Apple Certified Support Professional (ACSP), • Understanding of IT systems, hardware, software, and networking concepts to quickly diagnose and resolve technical issues, • Strong focus on customer satisfaction and relationship building, • Ability to communicate technical information to non-technical stakeholders and elicit underlying needs that may not be explicitly stated, • Managing multiple tasks simultaneously, prioritizing, and meeting deadlines, • Ability to collaborate effectively with other team members, • Willingness to adapt to change and interest in professional growth AllSafe IT is a Managed Service Provider (MSP) that delivers services to small to medium sized businesses. Our values are: • We do what we say we’ll do., • We care about the process., • We are generous with what we know., • We enjoy the people we work with., • Provide on-site support to assigned client, • Provide remote technical support to clients and internal teams, • Provide technical documentation for all incident and request management, suggesting efficiencies where appropriate, • Continuous growth in skillset and benchmarks Must submit application at: Company DescriptionAllSafe IT is a managed IT services, consulting, and support firm with a dedicated team of certified technology experts and a client base spanning a wide range of industries. Our services are custom tailored to ensure that our clients' businesses not only survive, but thrive. AllSafe IT is committed to helping businesses work smarter, not harder. We custom tailor IT solutions to our clients' specific business needs to increase efficiency, productivity, communication, and collaboration, all while protecting them from disaster and data loss. Our mission is to make downtime obsolete for our customers. We do this by providing our customers with inspiration, innovation, and a deep understanding of their business. We have an experienced and diverse team and we are looking to bring new, talented, and ambitious members who are passionate about delivering exceptional IT services. We operate on our five core values and commitments of: 1. We do what we say we’ll do., 2. We care about the process., 3. We are generous with what we know., 4. We enjoy the people we work with., 5. We choose compassionate candor. If these resonate with you, we'd love to see what you think you would bring to our AllSafe team and look forward to hearing from you.AllSafe IT is a managed IT services, consulting, and support firm with a dedicated team of certified technology experts and a client base spanning a wide range of industries. Our services are custom tailored to ensure that our clients' businesses not only survive, but thrive.\r\n\r\nAllSafe IT is committed to helping businesses work smarter, not harder. We custom tailor IT solutions to our clients' specific business needs to increase efficiency, productivity, communication, and collaboration, all while protecting them from disaster and data loss.\r\n\r\nOur mission is to make downtime obsolete for our customers. We do this by providing our customers with inspiration, innovation, and a deep understanding of their business.\r\n\r\nWe have an experienced and diverse team and we are looking to bring new, talented, and ambitious members who are passionate about delivering exceptional IT services.\r\n\r\nWe operate on our five core values and commitments of:\r\n1) We do what we say we’ll do.\r\n2) We care about the process.\r\n3) We are generous with what we know.\r\n4) We enjoy the people we work with.\r\n5) We choose compassionate candor. \r\n\r\nIf these resonate with you, we'd love to see what you think you would bring to our AllSafe team and look forward to hearing from you.

Job Description Field Systems Admin/ Desktop Support - South Bay /Westside area of Los Angeles PLEASE DO NOT APPLY if you do not live within travel distance of the named geographic area. We are looking for a motivated and hands-on Field Systems Administrator to join our team. This role is a great fit for someone with a managed service provider (MSP) background who thrives in a fast-paced, client-facing environment. You will spend the majority of your time working directly at client sites, resolving end-user issues, maintaining systems and network infrastructure, and serving as the face of IT support for our customers. This is not a purely remote or help-desk position — you must be comfortable driving to client locations, working independently, and handling a wide variety of technical situations with professionalism and confidence. On-site at one client starts at 6:45 AM on Monday and Wednesday (subject to change). Other schedules vary and will be a normal 8-5 shift. Compensation: $60,000 yearly DOE Responsibilities: Desktop & End-User Support • Provide hands-on desktop, laptop, and peripheral support for Windows and macOS environments, • Troubleshoot hardware failures, OS issues, application errors, and user account problems, • Perform workstation imaging, setup, and deployment for new hires and replacements, • Manage and resolve tickets through a PSA/ticketing system (e.g., Autotask), • Assist with Office 365 / Microsoft 365 administration, including email, Teams, and OneDrive, • Support printers, scanners, AV equipment, and other office peripherals Networking & Connectivity • Troubleshoot basic to mid-level network issues, including LAN/WAN connectivity problems, • Configure and support wireless access points, Wi-Fi controllers, and client-side Wi-Fi issues, • Assist with VLAN configuration, switch port troubleshooting, and cable patching, • Support VPN clients and basic remote access configurations, • Work with firewalls and routers (Meraki, Ubiquiti, SonicWall, Fortinet) at a configuration/troubleshooting level, • Document network layouts and perform basic site surveys when needed Systems & Server Administration • Assist with 365 Intune/ MDM device management and deployments., • Help maintain and monitor client environments using RMM dashboards, • Escalate complex server or infrastructure issues to senior engineers as appropriate Client-Facing & Administrative • Communicate clearly and professionally with end-users and client stakeholders, • Document work completed, configurations, and issues in the ticketing system accurately, • Travel to client sites as scheduled — 50–80% of working hours will be spent in the field, • 1–4 years of IT experience, with at least 1 year working at a Managed Service Provider (MSP), • Strong desktop and end-user support skills across Windows 10/11 and macOS, • Working knowledge of TCP/IP networking, DNS, DHCP, and basic routing concepts, • Experience troubleshooting Wi-Fi issues — signal, authentication, SSID config, AP reboots, • Familiarity with Active Directory user management and Group Policy basics, • Experience using a PSA/ticketing system and an RMM platform, • Ability to work independently in the field with minimal supervision, • Valid driver's license and reliable transportation, • Strong verbal communication and customer service skills Nice to Have • CompTIA A+, Network+, or Security+ certification, • Microsoft 365 Fundamentals (MS-900) or MD-102 certification, • Experience with Meraki, Ubiquiti UniFi, SonicWall, or Fortinet products, • Familiarity with Azure AD / Entra ID and Intune MDM, • Experience with Datto, Veeam, or similar backup platforms, • Basic scripting knowledge (PowerShell or Bash) for automation tasks Work Environment • 50–80% field work at client sites (local and regional). Mileage reimbursed per company policy, • Remaining time spent working remotely from home., • Physical requirements: able to lift up to 35 lbs, work in server rooms, under desks, and in wiring closets We are a fast-growing Managed Service Provider (MSP) delivering IT solutions and security services to a diverse portfolio of clients. Our mission is to provide proactive support, innovative solutions, and best-in-class cybersecurity compliance to help businesses thrive in a secure and scalable IT environment.

Job Description Who We Are Dermalogica stands tall as a beacon in the professional skincare realm, winning the trust of skin therapists across the globe. As a shining gem in the crown of the Unilever Prestige family, our commitment isn't just to nurture skin, but also to redefine industry standards with revolutionary skincare innovations. With a commitment to innovation, sustainability, and excellence, Dermalogica has been at the forefront of the skincare industry for over three decades. Bolstered by our International Dermal Institute – the apex of post-graduate skin and body therapy training – we are on an exhilarating journey of expansion. Summary: The National Accounts Coordinator reports to the National Accounts Retail & Distributor Manager and provides administrative, marketing, and creative support to the Dermalogica National Accounts team and partnering clients. Duties and Responsibilities include: Reporting/Administration: • Pull sales/ sku reports to log and analyze data, • Maintain and distribute various reports trackers, • Process A&P orders via Pepperi, • Order support through JD Edwards, • Update BC Planner, outlining in-store and promotional activity, • Submit Invoices for payment in Concur, • Update new item forms for new launch products and promotional skus, • Update Order Forms (Planet Beauty), • Maintain Rollover Forecast Sheet, • Work closely with the Visual Merchandising Team to update planograms and corresponding Excel sheets, • Review and approve promotion set up forms, • Maintain SharePoint files (BC Library), • Product images and files: upload into customer portal(s)or email, • Submit and track weekly distributor transfer orders in JDE, track out of stock skus, and report to distributor partners, • Create/request digital and printed assets in Wrike, including event collateral, catalog ads, visual merchandising pieces, .com banners, • Lead the execution of mass shipping initiatives including BOLD for SalonCentric, new innovation, regional events, and other shipments as needed, • Assist with shipment builds if warehouse and other resources are not available, • Provide event support, including prep, shipments, communications, possible on-site support, and breakdown post-event Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Remote work may be possible, depending on tasks assigned each week, up to 2 days per week. Required Skills and Abilities: • Strong technical aptitude required with the ability to learn new software programs, • Excellent organizational and follow-up skills with the ability to plan, organize and prioritize multiple accountabilities and deadlines, • Comfortable working independently with limited direction and with a high degree of accuracy, • Strong verbal and written communication skills, • Microsoft Office application skills: Advanced Beginner level in Microsoft Excel, strong in Word and Outlook. Skills working within PowerPoint, Teams, and SharePoint a plus., • Good math aptitude required, • Comfortable working in a fast-paced environment, • Continually seeks to expand knowledge and skills through independent self-learning, • Flexible and adaptable to changing situations, • Adherence to punctuality/attendance dress code standards, • Consistently meet or exceed expectations in performing own work required, • Ability to lift up to 25 lbs frequently, • Ability to lift and carry up to 50 lbs+ on occasion Education and Experience: High School Diploma and experience working in an administrative capacity, preferably in a sales environment, required. Experience or knowledge in the skin care industry and of Dermalogica products a plus. The expected base hourly pay rate range is $24-$26 per hour. The exact base pay rate is determined by various factors including experience, skills, education, geographic location, and budget. This role is eligible for participation in our company bonus plan, rewarding personal performance and company results. This position will be based out of the corporate headquarters in Carson, CA with applicable hybrid in-office work guidelines. Ready to make a meaningful impact and advance your career with a global brand revolutionizing the skincare industry? Apply now and complete your online application. All applications will be reviewed, and our HR team will contact you if your skills align with the position. Dermalogica is an equal opportunity employer committed to fostering an inclusive culture where all employees are valued, supported, and empowered to succeed.

Job DescriptionDescriptionVenturi Astrolab, Inc. (Astrolab) is pioneering new ways to explore and operate on distant planetary bodies. We are singularly focused on designing, building, and operating a fleet of multi-purpose commercial planetary rovers to extend and enhance humanity’s presence in the solar system. We are seeking motivated, creative, and exceptional people to join our world-class team. Our Insight Lead is responsible for handling requests from NASA for insight into the LTVS Program in execution by Astrolab. You will field requests from NASA by e-mail, postings on web portal or telephone-web meetings. You will also work with engineering to identify and organize information for display on the Astrolab web-based portal, Stargate. You will ensure adequate customer support and insight into the LTVS program. You will be a member of Astrolab's program management team. What you'll do:Key Responsibilities • Serve as NASA’s main point of contact for day-to-day insight to Astrolab’s execution of the LTVS contract, • Develop and maintain an understanding of the LTVS development program, and effectively communicate recent events, challenges, and trades to a customer audience, • Track, prioritize, and negotiate customer concerns, working with engineering and program management leadership, • Work with engineering to deliver documentation to NASA for insight purposes, including review, editing, and proper marking of reports and presentation materials, • Maintain a schedule of working groups and technical panels, ensure invitations are sent to appropriate personnel, coordinate Teams invites, and post meeting recordings and/or meeting minutes to an online insight portal, • Coordinate and schedule program meetings and events across multiple teams and organizations, • Maintain insight action item tracking system and ensure all open actions have a schedule and owner that are making progress to resolution, • Meet regularly with NASA counterparts to ensure customer support, • Bachelor’s degree with 3+ years of project or program management experience; OR 5+ years of project or program management experience in lieu of a degree, • Experience working on NASA or other US Government programs, • Strong organizational skills with keen attention to detail, especially in managing documents, files, and project schedules, • Demonstrated ability to schedule and coordinate a complex technical project, • Excellent verbal communication, written communication, and negotiation skills, • Familiarity with proprietary data types and export control restrictions, • Proficient with use of Microsoft Office tools (Outlook, Word, PowerPoint, Excel) as well as web hosting tools (SharePoint), • Experience with scripting and automation tools, • Engineering background, • Join a team of best-in-class engineers building the foundation of planetary surface exploration, • Equity ownership in the company, • Comprehensive health benefits, including medical, dental, vision, and mental health support, • 401(k) plan with company match, • Flexible PTO and parental leave, • Home office set up reimbursement, • Fully flexible and remote friendly work environment, • Weekly lunch stipend, plus complimentary snacks and beverages on-site, • Once a month social hour on-site with food and drinks

Job DescriptionWEBTOON Entertainment is a leading global entertainment company and home to some of the world's largest storytelling platforms. As the global leader and pioneer of the mobile webcomic format, WEBTOON Entertainment has transformed comics and visual storytelling for fans and creators. With its CANVAS UGC platform empowering anyone to become a creator, and a growing roster of superstar WEBTOON Originals creators and series, WEBTOON Entertainment’s passionate fandoms are the new face of pop culture. WEBTOON Entertainment adaptations are available on Netflix, Prime Video, Crunchyroll, and other screens around the world, and the company’s content partners include Discord, HYBE, and DC Comics, among many others. Job Summary: We are seeking a Help Desk Contractor (Tier 1 - 2) to serve as the primary engine of our technical support, responsible for resolving daily user challenges and maintaining the seamless health of our IT ecosystem. The ideal candidate pairs a high-level technical aptitude for hardware and software troubleshooting with the interpersonal agility to provide clear, empathetic support to users under pressure—effectively serving as the front-line bridge between our staff and their digital tools. Key ResponsibilitiesTechnical Support & Incident Resolution * Primary Point of Contact: Serve as the first-level contact for all technical inquiries, providing rapid-response support for Windows and macOS environments, Microsoft 365 suites, and core enterprise applications. * System Troubleshooting: Diagnose and resolve daily hardware and software issues for North American staff, utilizing systematic problem-solving to minimize downtime. * Remote & On-site Assistance: Deliver comprehensive support for both in-office and remote users, ensuring seamless functioning of the digital workspace across all Americas-based operations. Hardware & Asset Management * Hardware Lifecycle: Manage the implementation, deployment, and ongoing maintenance of laptops and desktops, including memory/storage upgrades and component-level repairs. * Equipment Provisioning: Execute equipment swaps and new hardware rollouts, ensuring all IT assets are properly configured and performance-optimized. * Asset Oversight: Maintain accurate records of IT assets and monitor hardware health to proactively identify units requiring replacement or decommission. User Lifecycle & Security Coordination * Onboarding/Offboarding: Partner with HR and IT Administrators to facilitate employee transitions, specifically overseeing hardware deployment and provisioning user-level system access. * Security Liaison: Initiate secure off-boarding by auditing physical assets and alerting IT Admins to revoke system permissions and deprovision accounts. * Security Monitoring: Assist with IT security management protocols to ensure all end-user devices comply with company safety standards. Knowledge Management & Training * Documentation: Author and maintain a clear, accessible Knowledge Base (KB) to simplify complex technical tasks into easy-to-follow, self-service guides. * User Empowerment: Act as a technical subject matter expert, providing ad-hoc training to employees on new and existing tools to drive organizational software adoption. * Continuous Improvement: Assist with or lead Helpdesk initiatives and projects designed to optimize internal IT workflows and service delivery. Requirements * Completion of a diploma or degree in Computer Science or equivalent experience * Minimum of 3 years’ experience in a Helpdesk support environment with customer service * Excellent verbal and written communication skills * Excellent troubleshooting skills cross multi environment * Good working knowledge of macOS, DNS, O365, Google Workspace, networking, VPN, video conferencing systems * Ability to provide remote support * Be available for flexible hours when required * Bachelor's degree in Computer Science, Information Technology, or a related field * 1-2 years of experience in IT support or administration * Strong understanding of computer hardware and software * Excellent customer service skills * Ability to work independently and as part of a team * Excellent communication and problem-solving skills Salary Range and Description$26.44 - $40.86 / hourlyPlease note, the above range is listed in USD.What we offer (For Full-Time Only):* Career development; we believe in mentorship and investing in your learning, supporting you to achieve your goals* Health benefits, including vision and dental!* Generous PTO and Parental Leave Top-up* 401K Contributions * Commuter Benefits * Global WEBTOON and LINE FRIENDS discount program* Winter break shutdown and a whole lot more! With approximately 155 million monthly active users, WEBTOON Entertainment’s IP & Creator Ecosystem of aligned brands and platforms include WEBTOON, Wattpad--the world’s leading webnovel platform--WEBTOON Productions, Studio N, Studio LICO, WEBTOON Unscrolled, LINE MANGA, and eBookJapan, among others. Join us and work with some of the biggest artists, IP, and fandoms in comics!#WEBTOON We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Sales Representative in the aviation industry. • Location: Torrance, CA, • Direct Hire, $44~51K/yr (Non-exempt) with excellent benefits, • Work Hour: Monday – Friday, 8:30am – 5:00pm, • Hybrid (Minimum two days per week in-office, Remote work permitted for remaining days) After the first 90 days for training (Policy as of April 2026) Requirements of the Sales Representative: • At least 3 years of related experience, • At least 1 year of PC skills (Microsoft 365: Word, Excel, PowerPoint; basic formula setup required), • Proficiency in English (spoken and written), • Ability to manage multiple tasks simultaneously, • Ability to follow detailed instructions, • Strong communication skills, • Team-oriented and collaborative mindset, • Understanding of cross-cultural environments (Japan and others), • Able to work overtime and business trip as necessary, • Experience in export/import or the aviation industry is a plus Responsibilities of the Sales Representative: • Demonstrates a solid understanding of the Department’s budget and objectives, and actively promotes company services to customers as an Account Sales Representative., • Collaborates with the supervisor to identify and discuss new business opportunities, offering ideas to drive sales growth., • Contributes to team sales efforts to support the achievement of monthly sales and gross profit targets., • Manages sales quotations and sales orders, obtains supplier quotations, processes purchase orders, and negotiates pricing and terms to ensure best business practices., • Reviews customer credit status, processes credit renewals, and manages advance payment requests as needed., • Prepares and maintains sales reports and listings for personal records and team review., • Effectively prioritizes daily tasks based on urgency and completes assigned work within regular working hours., • Actively builds knowledge of the aviation industry and aftermarket business to continuously enhance sales skills., • Willing and able to make occasional business trips to meet customers and pursue new business opportunities., • Performs other duties and responsibilities as assigned, including occasional after-hours support when required. Company DescriptionTriCom Quest is a full-service employment agency serving the greater Los Angeles area. We partner with a wide range of industries, with a special focus on international companies, helping fill roles from entry level to executive leadership. Our mission is to connect employers with the right talent—and to help job seekers find positions where they can thrive and grow.TriCom Quest is a full-service employment agency serving the greater Los Angeles area. We partner with a wide range of industries, with a special focus on international companies, helping fill roles from entry level to executive leadership. Our mission is to connect employers with the right talent—and to help job seekers find positions where they can thrive and grow.

Job DescriptionHairdreams USA, a global leader in luxury hair extensions and professional hair solutions, is seeking an experienced Field Sales Representative to support and grow existing salon accounts.Responsibilities: • Provide in-person customer service and support to existing accounts, • This role requires frequent travel—up to 70% (approximately three weeks per month), with most trips lasting 5–6 consecutive days., • Conduct territory visits, product demos, and client meetings, • When not traveling, work onsite at our Torrance, CA office (not remote position)Requirements:, • Beauty industry experience required, • Proven sales experience (field/B2B preferred), • Strong communication & presentation skills, • Comfortable with extensive travel, • Must live in the Los Angeles or Orange County areaCompensation:, • Base salary: $60,000–$80,000 (depending on experience), • On-target earnings: ~$100,000 (base + commission), • Travel expenses covered (flights, lodging, per diem), • Mileage reimbursed at standard rate when driving personal vehicle

Job DescriptionBenefits: • 401(k), • Bonus based on performance, • Competitive salary, • Dental insurance, • Health insurance, • Provide in-person customer service and support to existing accounts, • This role requires frequent travelup to 70% (approximately three weeks per month), with most trips lasting 56 consecutive days., • Conduct territory visits, product demos, and client meetings, • When not traveling, work onsite at our Torrance, CA office (not remote position)Requirements:, • Beauty industry experience required, • Proven sales experience (field/B2B preferred), • Strong communication & presentation skills, • Comfortable with extensive travel, • Must live in the Los Angeles or Orange County areaCompensation:, • Base salary: $60,000$80,000 (depending on experience), • On-target earnings: ~$100,000 (base + commission), • Travel expenses covered (flights, lodging, per diem), • Mileage reimbursed at standard rate when driving personal vehicle

Job DescriptionAbout Rowan: At Rowan, we are all about making ear piercing experiences a celebration full of joy! Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses – and celebration to every customer with our joyful approach to piercings and jewelry. Our priority is to offer a fun, celebratory, and safe ear piercing experience for everyone. When we say piercing for all, we mean it. Everybody is invited to this ear party! About This Role: • The Clinical Studio Manager (CSM) pierces, oversees the daily operations of our ear piercing studio, ensuring the highest level of customer service, and maintaining a clean, safe, and welcoming environment. The ideal Clinical Studio Manager candidate will be a strong Rowan Nurse with a passion for retail, a commitment to safety and customer satisfaction, and an ability to drive sales and manage a team effectively. We are looking for an enthusiastic, customer-obsessed Clinical Studio Manager to join our team and oversee our Del Amo Shopping Center studio location.Key Responsibilities:, • Piercing:, • Create magical and memorable customer experiences by combining top-notch clinical care with a celebratory atmosphere during each piercing session., • Ensure customer's safety and comfort and smooth flow of customer care., • Provide confident, clear, and professional communication with clients throughout their entire piercing experience., • Educate customers on aftercare, promoting Rowan's After Care to support healing and ensure their well-being., • Conduct a thorough ear evaluation to find the perfect earring placement and offer personalized styling advice., • Maintain a sterile and aseptic environment at the nurse station and on the procedure tray, ensuring all surfaces, instruments, and supplies are clean and properly sanitized to prevent contamination and promote customer safety., • Use your expert knowledge of skin care and infection control and prevention to provide professional and personalized piercing services. Customer Experience:, • Create a warm, welcoming, celebratory atmosphere, greet and engage with customers., • Customer-obsessed, working on the selling floor shoulder to shoulder with your teams, leading by example and delivering celebratory customer service, ensuring every customer enjoys a joyful and memorable ear piercing experience., • Help customers and their friends and family choose and style their ears with Rowan jewelry., • Handle customer inquiries, concerns, and complaints with professionalism and a focus on customer satisfaction., • Maintain a clean, welcoming, and safe studio environment at all times., • Engage with the local community to drive brand awareness, traffic and appointments., • Create a comforting atmosphere for customers, easing their concerns to ensure a relaxed and confident piercing experience., • Actively monitor the customer experience, quickly addressing and resolving any issues to maintain Rowan's clinical piercing standards.Leadership + Team Management:, • Lead, coach, and develop a team of studio staff, including Nurse Piercers and Sales Associates, to ensure consistent delivery of exceptional customer service and adherence to Rowan’s Clinical Safety standards and protocols., • Accountable for meeting Studio targets and overall performance, driving revenue growth and creating a performance-oriented culture by setting clear expectations and targets for the Studio team., • Foster a positive and inclusive team culture that reflects Rowan’s values and mission, bringing out the best in the Studio team and helping all team members meet and exceed their goals., • Schedule staff in partnership with District Manager within labor allocations to ensure optimal coverage while achieving payroll plans and audit for payroll accuracy, Manage time-off requests, and handle any staffing issues as they arise., • Recruit for open studio positions.Operations + Sales:, • Oversee all aspects inventory management, prioritizing Studio compliance to policies and standard operating procedures, while ensuring inventory control through POS accuracy and loss prevention measures., • Meet or exceed individual and Studio sales targets and performance metrics, including average order value, revenue to target, and increasing LTV by effectively communicating the value of Rowan’s services and products to customers, converting piercing customers to non piercing jewelry customers, and coaching and helping team members achieve their targets as well., • Drive sales and profitability by meeting or exceeding targets through optimized appointments, inventory sell-through, and ensuring proper daily team coverage to meet customer demand., • Ensure all visual merchandising standards are met and that product presentation, displays and fixtures are reflective of brand guidelines and standards., • Ensure compliance with all health and safety regulations, particularly regarding ear piercing procedures., • Ensure the studio and selling floor are neat, clean, organized, and reflects the brand image at all times., • Ensure all piercing stations, including the nurse cart, mayo stand, and nurse nook, are always stocked with the necessary supplies and ready for any customer needs., • Ensure the safety and cleanliness of our services by sterilizing jewelry and needle piercing instruments.Training + Development:, • Mentor and train new nurses to uphold Rowan's Clinical Piercing Standards, including shadowing piercing services and observing customer interactions., • Train and onboard new staff members, ensuring they understand Rowan’s procedures, safety protocols, customer experience standards and product knowledge., • Leverage coaching and feedback to continually develop a diverse Studio team., • Provide ongoing training and development opportunities to staff to enhance their skills and knowledge.Administrative Duties:, • Prepare and submit reports on studio performance, including sales, customer feedback, and operational opportunities., • Ensure studio budgets, track expenses, and financial targets are met., • Coordinate with corporate teams on marketing initiatives, product launches, and other company-wide activities.What You Offer:, • Required Certifications: Active RN or LPN/LVN License., • Proven experience in a retail management role for 3-5 years, preferably in a similar service-oriented environment. Jewelry experience a plus., • Proven strong leadership skills with the ability to inspire, motivate and develop a team., • Customer-obsessed, you love being on a selling floor with your team leading by example and delivering exceptional, memorable customer experiences., • Proven track record of driving sales and optimizing store profitability., • Excellent customer service skills with a passion for creating memorable experiences., • Ability to work a flexible schedule, including weekends and holidays., • Thrives in a fast-paced environment, able to adapt to multiple priorities while ensuring daily expected standards and financial goals are met., • Comfortable using technology, software systems and POS., • Deep understanding of retail operations, including inventory management and visual merchandising., • Strong organizational and multitasking abilities., • Knowledge of health and safety regulations, particularly related to piercing, is a plus., • Excellent verbal and written communication skills., • Proficient working in Google Suite (Calendar, Gmail, Sheets, and Documents)., • Analytical skills, including basic retail math, calculating inventory on-hands, tracking sales., • The role involves tasks that may include climbing ladders, bending, lifting, pushing, and reaching above and below the waist. The ability to lift up to 25 pounds is required., • Standing for a full 8-hour shift is a regular part of this role., • We are committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of this job, provided that these accommodations do not create undue hardship for the company, impede job performance, or pose safety concerns., • You make a commitment and stick to it! Work Expectations:, • Full-time schedule: 5 full days per week., • Weekend availability: 3 weekends per month.Benefits + Perks:, • Annual Base Salary between $75,000 - $80,000. This role is eligible for the Studio Manager Monthly bonus program as well as earned tips!, • Paid accrued Vacation and Sick Time for full-time employees., • Medical/Dental/Vision Health Plans for full time employees., • Employee Assistance Program (EAP) Resources., • 401k and Roth IRA Plans., • Generous employee discounts on our amazing products and services!

Job DescriptionDescription: Best Companies Group (BCG) is seeking a Manager, Program Operations who will be responsible for the end-to-end execution of BCG's recognition programs. This role manages the Program Operations team, owns partner relationships, and coordinates across departments to ensure programs are delivered on time, on spec, and in line with partner and customer expectations. This position is a member of BCG's Leadership Team and serves as the internal advocate for both the Program Operations team and the program partners we serve. Duties + Responsibilities: • Own operational execution of assigned programs from kickoff through publication, including program websites, registration management, list posting, and annual data cleanup., • Manage all partner communication — timelines, renewals, custom requirements, check-ins, winner lists, approvals, and publication reports., • Coordinate internally with Inside Sales, Customer Service, and other stakeholders on marketing, timeline changes, and program updates., • Maintain accurate program data in ClickUp, including trackers, sub-lists, categories, publication notes, and task management across cycles., • Complete technical program setup each cycle (Act-On, Xindi, ClickUp spaces) and configure tasks for downstream teams on 2.0 programs., • Directly manage Program Operations staff — set expectations, provide feedback, conduct reviews, manage workload, and support hiring and onboarding., • Represent Program Operations on the Leadership Team; surface partner needs, team capacity issues, and operational risks to leadership., • 3–5+ years in program management, client success, or operations in a B2B environment., • Demonstrated ability to manage multiple complex projects simultaneously., • Experience managing or leading a team., • Strong written and verbal communication skills., • Proficiency with project management tools (ClickUp, Asana, or equivalent)., • Reliable home internet connection with minimum 50mbps up/10mbps down., • Background in media, awards, HR technology, or recognition programs, preferred., • Familiarity with marketing automation platforms (Act-On, HubSpot, or similar), preferred., • Competitive salary, • A competitive benefits package that includes health, vision, dental, life, short- and long-term disability coverages, • 401K with a company match, • Growth opportunities to build your career Best Companies Group celebrates great companies across the country and globe by providing them a third-party, data-driven endorsement as a Best Place to Work. We also help all companies become a better workplace for their employees through insights, reporting, and strategies that can help create a Best Place to Work. BridgeTower Media and all subsidiaries are Equal Opportunity Employers and value diversity in our workplace. Requirements:

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