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Job Description Job Title: Bilingual Accounting Assistant / Office Administrator Location: Orlando, FL 32837 (On-site only) Schedule: Full-Time, 38–40 hours per week About Us We are a small but growing accounting office that provides personalized bookkeeping, payroll, and tax support to our clients. We are looking for a motivated team member who can wear multiple hats — from bookkeeping and accounting support to office administration and customer service. Position Overview This role is ideal for someone who is detail-oriented, organized, and comfortable working in a dynamic small-business environment. You will assist with bookkeeping, client support, office management, and administrative tasks while collaborating closely with the owner. Responsibilities • Perform bookkeeping and accounting support tasks in QuickBooks Online, • Assist with payroll processing and have a basic understanding of taxes, • Provide customer service and client communication in both English and Spanish, • Manage office administration, scheduling, and documentation through TaxDome and Microsoft Office, • Support daily operations and contribute to process improvements, • Bilingual: English & Spanish (spoken and written), • Proficiency in QuickBooks Online, TaxDome, and Microsoft Office (Word, Excel, Outlook), • Basic knowledge of payroll and taxes, • Strong organizational and multitasking skills, • Excellent communication and customer service abilities, • Positive attitude, flexibility, and willingness to learn, • Full-time position, 38–40 hours per week, • Friendly small-office environment, • Opportunity to learn and grow with the business How to Apply: Please send your resume and a brief cover letter to .

Job Description Remote Patient Scheduling & Intake Coordinator (Bilingual – English/Spanish or Portuguese) Company: Pediatric Therapy Clinic – Orlando, FL Location: Remote (must work U.S. Eastern Time hours) Schedule: Monday–Friday, 9:00 a.m. – 6:00 p.m. EST About Us Elevate is a growing pediatric speech and occupational therapy clinic dedicated to helping children thrive in communication, independence, and confidence. We serve a diverse community and are looking for a caring, proactive team member to help families get started with therapy quickly and smoothly. Position Overview We are seeking a Remote Patient Scheduling & Intake Coordinator to join our team. This role focuses on managing leads, following up with parents, and scheduling patients into our therapy programs. You will be the first point of contact for many families, so professionalism, warmth, and persistence are key. Key Responsibilities • Handle inbound and outbound calls, emails, and WhatsApp messages from parents., • Follow up consistently with new leads, pending intakes, and families ready to begin therapy., • Guide parents through the intake process and confirm paperwork completion., • Schedule patients with the right therapist, considering:, • Therapy type (speech or occupational therapy), • Language needs (English, Spanish, Portuguese), • Parent availability, • Therapist availability, • Maintain accurate records in our CRM (monday.com)., • Track parents who are approved but not yet scheduled and follow up until therapy is confirmed., • Support our in-clinic secretary by ensuring therapists’ schedules stay full and organized. Why Join Us? • Make a real difference in the lives of children and families., • Join a supportive, mission-driven team., • Growth opportunities as our clinic continues to expand., • Bilingual: English + Spanish or Portuguese (required)., • Proactive: You take ownership, follow through, and don’t need constant supervision., • Caring & Polite: You treat every parent and child with respect, warmth, and empathy., • Organized: You can juggle multiple calls, follow-ups, and scheduling details without losing track., • Persistent but Polite: You know how to keep parents engaged, even if they are slow to respond., • Tech-Savvy: Comfortable using phone systems, CRM tools, EMR, email, and WhatsApp, and others.Qualifications:, • Experience in medical scheduling, customer service, or call center preferred., • Strong communication and problem-solving skills., • Ability to work remotely with reliable internet and a quiet workspace., • Disciplined in logging calls and follow-ups consistently. Performance Expectations • 25–30 outbound calls per day., • 2–3 hours of talk time daily., • 100% of new leads contacted within 24 hours., • 90% of approved patients are scheduled within 7 business days.About Company Elevate Therapy Center is a growing pediatric therapy company headquartered in Orlando, Florida. We work with infants, children, and teenagers in a clinic setting, and we're looking for therapists who want to change the lives of the patients with whom they work. Our mission is to grow all of our therapists into leadership opportunities within our company and beyond. Our therapists are dedicated and loving, and have great clinical skills and awesome personalities. Are you ready to make a difference? Come work with Elevate!

Remote Customer Service Representative. As a Customer Service Representative,. To support this client, you should have at least one year of customer service experience.

Job Description A-Line Staffing is now hiring Prior Authorization Pharmacy Technicians in Remote (CST hours). The Pharmacy Technician would be working for a Fortune 500 company and has career growth potential. This would be full time / 40+ hours per week. If you are interested in this Pharmacy Technician position, please email your resume and internet speed test to . Prior Authorization Pharmacy Technician Compensation * The pay for this position is $20.00 per hour * Benefits are available to full-time employees after 90 days of employment * A 401(k) with a company match is available for full-time employees with 1 year of service on our eligibility dates Prior Authorization Pharmacy Technician Highlights * This position is a contract assignment with potential to hire permanently based upon attendance, performance, and business needs * The required availability for this position is 8-hour shifts, Monday–Friday between 8:00am–12:00am CST, with possible weekends * Training schedule: 5 weeks starting November 10, 2025 – Monday–Friday, 8:00am–4:30pm CST Prior Authorization Pharmacy Technician Responsibilities * Handle inbound calls from providers, pharmacies, and members regarding prior authorizations * Provide courteous, professional phone support following set criteria and guidelines * Accurately document and update case information in a timely manner * Route clinical questions and escalations to the pharmacist team * Assist with fax/portal requests, outbound calls, and email inbox monitoring * Collaborate with internal teams such as pharmacists, appeals, and senior staff Prior Authorization Pharmacy Technician Requirements * Active Pharmacy Technician license in good standing * High School Diploma or GED * At least 6+ months of pharmacy technician experience in an administrative or call center setting * At least 1 year of customer service experience in a high-volume call center (healthcare preferred) * Strong computer skills (Word, Excel, data entry) * Excellent verbal and written communication skills * Ability to work independently in a HIPAA-compliant home office with no distractions * Wired internet connection with at least 25 Mbps download / 3 Mbps upload (screenshot required) * Attendance is mandatory for the first 90 days Prior Authorization Pharmacy Technician Preferred Qualifications * Prior experience with healthcare authorizations or claims * Knowledge of pharmacy benefit processes * Experience supporting remote teams or virtual call centers If you think this Prior Authorization Pharmacy Technician position is a good fit for you, please email your resume and internet speed test to .

Job Description Overview Pay: $18 - $19 per hour Schedule: 24/7 Contact Center – Various shifts, including nights and weekends Full-time, year-round work Join ARS, the nation’s largest provider of residential HVAC, plumbing, and electrical services with 7,000+ team members and over 45 years of experience. What We Offer: * Weekly pay via direct deposit * Paid training and onboarding * Insurance available after 31 days * Low-cost medical (as low as $5/week) * Dental, vision, HSA/FSA * 401(k) with company match * 13 days PTO + 8 paid holidays * Company-paid life insurance * Clean office environment with strong team culture * Career growth opportunities within a national network Responsibilities Deliver exceptional customer service through inbound and outbound calls. You’ll manage scheduling, handle multi-line phones, and support customers with professionalism and urgency. This is a fast-paced, team-driven role based in-office — THIS IS NOT A REMOTE POSITION. Qualifications What You Need: * Prior experience in a customer service or call center environment * Proficiency with Microsoft Office and computer-based systems * Ability to handle multi-line phones with accuracy and composure * Must report daily to the office (no remote work available) * Weekend and shift flexibility may be required * Must pass background check and drug screening Note: This posting outlines potential pay ranges and opportunities, which are not guaranteed and do not represent a formal offer. Additional money may be offered based on experience and will be detailed in an offer letter addendum. ARS is an equal opportunity employer and does not discriminate based on any protected status under federal, state, or local law. Privacy policy available upon request.

Job DescriptionSalary: Looking to kickstart your career in a fast-growing tech company? The company CONSENSUS - A leading technology company in engagement solutions. Consensus is a Copenhagen-based company that develops anddeliversinnovative and engaging software solutions to clients, usingcutting-edgetechnology on our platform. Since 2005,wevebeen on a mission to create smarter, more engaging meeting and training experiences through technology. In 2019, we launchedConnectour own innovative platform that brings together tools forCommunication, Training, and Meetingsin one seamless solution. Weve evolved from an event tech provider into a trusted global partner for companies looking to boost day-to-day engagement, onboarding, sales enablement, and strategy execution. Our unique setup - part consultancy, part software company - means we support customers whether they use Connect independently or with our expert help. We'regrowingfast and working with some of the worlds leading companies. All internal and external communication is inEnglishto ensure clarity across our global team. Join us in shaping the future of employee engagement! About the role At Consensus, youll work with global clients, exciting projects, and a team thats passionate about creating next-level engagement experiences. This role isfully remote, and youll report directly to ourEvents Director. You'll be part of atight-knit, collaborative team, where your ideas count and your impact is felt. Were deeply involved inexternal events around the globe, so youll get the chance to support bothvirtual and in-person experiences - with opportunities for international travel. Whether youre just starting out or looking to pivot into tech, this is your chance to grow fast, learn constantly, and have fun while doing it. What Youll Do As an EventSuccess Specialist, youll become the go-to expert helping clients get the most from ourConnectplatform. From onboarding and training to hands-on event support, you'll play a key role in helping clients achieve real results. • Guide new customers through setup and onboarding, • Deliver clear, engaging training sessions to help them get started, • Provide first-line supportquickly solving questions and issues with a smile, • Help plan and deliver virtual and in-person events (yep, you might need your passport!), • Join regular check-ins to understand client goals and keep them on track, • Work cross-functionally to improve the customer experience and give feedback on the product What You Bring • A passion for helping people and making technology easy to use, • Strong communication and problem-solving skills, • A collaborative mindset - youll thrive in a small, supportive team, • A love of fast-paced environments with lots of variety, • Bonus points for experience inpharmaceutical meetingsortech software, but not essential, • All training is providedwell get you up to speed Why Youll Love It Here • Work remotely, • Join a close-knit, high-energy team, • Make an impact from day one, • Travel to support exciting global events (50-100 days per year), • Learn new skills and grow your career in tech EqualOpportunityatConsensus At Consensus, we believe diversity drives innovation. We are committed to providing equal employment opportunities to all employees and applicants, regardless of race, color, religion, national origin, sex, age, disability, or any other legally protected characteristic. We foster an inclusive, supportive, and empowering workplace where everyone has the opportunity to thrive. Your talent, ideas, and potential are what matter most. If this sounds like you, wed love to hear from you. Please press Apply and submit your application.

Job Description Important Notice: Recruitment Scams We are aware of ongoing scams where individuals falsely claim to represent Catapult. If you are applying via a third-party website such as LinkedIn or Indeed, please verify that the role is listed on our official careers page: catapultsports.com/careers. All legitimate Catapult recruiters use email addresses ending in @catapultsports.com or @catapult.com.Our mission is to improve the performance of athletes and teams, which we do by engineering the premier technology platform for sport. We've been at the forefront of sports technology and science since 2006 - we don't just work in the sporting industry, we are actively changing its future. Our solutions are designed to help athletes and coaches "play smart" in a world where 1% can literally mean the difference between winning and losing. Our mission is to improve the performance of athletes and teams, which we do by engineering the premier technology platform for sport. We've been at the forefront of sports technology and science since 2006 - we don't just work in the sporting industry, we are actively changing its future. Our solutions are designed to help athletes and coaches "play smart" in a world where 1% can literally mean the difference between winning and losing. We work with over 4,400 teams around the world, empowering coaches, managers and trainers in premier teams in the NFL, NBA, NHL, MLS, EPL, AFL, NRL, NCAA and more. We provide the information they need to optimize athletes' health, game-day readiness, and performance, as well as in-game tactics. Our solutions include video analytics and athlete monitoring solutions, and we are passionate about helping sports organizations at all levels to better scout, recruit, teach, and win. WE WANT PEOPLE WHO ARE PASSIONATE ABOUT PROVIDING EXCEPTIONAL PRODUCT SUPPORT Catapult Sports provides in-game video and data solutions to Division 1 NCAA football teams. We are looking for innovative, reliable technicians to join our Live Services Operations team to assist with the delivery of these services in 2025. We are looking for a talented and proactive Product Support Technician to support the rapidly growing customer base of our ambitious, fast-growing and transforming company. Based from our Orlando/Maitland office, you will be the customer's primary point of contact to ensure Live Video solutions are tested and operational. This role is a contract/temporary position, where you will receive training and commit to at least 8 hours a week (weekend) starting in the summer 2025 through January 2026. As a Product Support Technician, you will be responsible for providing time-sensitive front-line support to onsite technicians of our Focus Live product. Other responsibilities include monitoring and reporting on Live Games in collaboration with other members from our Live Services team, based in the Catapult Orlando/Maitland office. Product Support Technicians will report to the Live Services Team Lead. This role will have some roster work following the NCAA football schedule. We believe that our customers deserve the best platform and we pride ourselves in the service we deliver. We are on a mission to maximize and enhance their performance through delivering a high-quality customer experience. Our support team must match this ethos by taking responsibility for constantly improving productivity and development of self and be able to excel in a fast-paced environment. WHAT YOU'LL DO • Provide technical support assistance to on site technicians using our Video platform solutions through phone, email or live chat, • Collaborate with the dedicated on site technicians to ensure pre-game checks are completed within the agreed upon time frame, • Retain ownership of problems through to resolution to ensure a high level of user satisfaction, • Escalate time-sensitive problems to the next level of support, • Record details of all incoming support requests in line with company procedures ensuring accurate information is obtained, • Help validate new software features, including getting hands-on with the technology out in the field, • Work collaboratively with other members of the global support team and engineering department, • Effectively prioritize the incoming queue, • Utilize Remote Software to access both customer and internal hardware, • Submit a post game summary report for each assigned games for league officials review WHAT YOU'LL NEED • Experience using Coaching Video solutions such as Thunder, Focus, Vision, and/or MatchTracker is preferred, • 1-2 years of technical support experience is preferred, • Willingness to go above and beyond for the customer is required, • Associate degree in Computer Science, IT, sports science or equivalent experience in a related field is preferred, • Written and verbal communication skills required., • Prior troubleshooting experience with PC or Mac based systems, • Experience with support ticketing platforms; Zendesk is preferred, • Available to work one 8 hour shift on Saturdays required, • Ability to thrive in a dynamic work environment and see tasks through to completion, • Great understanding of a range of sports. Including the challenges that athletes and coaches face. WHY CATAPULT? • We have amazing people. We can promise you will work with some of the most ambitious and intelligent people in an exciting industry, and you will do some of the best work of your life., • We encourage our people to have constructive, open and honest communication; to make Catapult extraordinary; innovate and create smart solutions; establish a collaborative, yet challenging, environment to develop our performance and the performance of our customers., • Our workforce spans more than 20 countries, you'll have the opportunity to work across multiple nationalities and cultures, and build your global awareness and capability even beyond what it is today., • We value improvement and development. We are challenging ourselves to continuously grow and become a high-performance company. That means we maintain a growth mindset in everything we do, and our people are always looking for ways to do things better. There is unlimited opportunity to grow, do more, and do better. In order to build the future of sports performance, we need the brightest talent in order to do so. If you think you can contribute to the empowering, enjoyable and exciting Catapult environment, then we invite you to apply. All offers of employment are subject to Catapult's positive pre hire check. To find out more, please contact the Talent Partner for this role

Job Description Overview Bilingual Call Center Representative (English/Spanish) About SPAR SPAR is a trusted global leader in customer service solutions, partnering with top-tier CPG brands and Fortune 100 retailers. As we continue to grow, we’re seeking motivated, bilingual Call Center Representatives who are passionate about delivering exceptional customer support. If you thrive in a fast-paced environment, enjoy helping people, and want to be part of a company that values innovation, diversity, and career growth, this is your opportunity to shine. Why Choose SPAR? • Remote Work – Dallas Texas area., • Competitive Pay – $18–$21 per hour (based on experience)., • DailyPay Access – Get paid fast with DailyPay (free enrollment required)., • Career Advancement – Continuous learning, professional development, and growth opportunities. As a Bilingual Call Center Representative (English/Spanish), you will serve as the frontline voice of SPAR, providing world-class customer service and resolving inquiries with professionalism and empathy. Your responsibilities include: • Answering inbound customer calls and responding with accuracy and care., • Handling high-volume call traffic and making outbound calls when required., • Processing payments and credit card transactions securely., • Troubleshooting and resolving customer issues, ensuring timely follow-up., • Accurately documenting order details and customer interactions in the work order system., • Generating and delivering Certificates of Insurance (COI)., • Using Text Request software to communicate with customers and field technicians., • Leveraging Google Maps to verify order details and routing., • Assisting with dispatcher support when necessary., • Education: High school diploma or GED required., • Experience: 1–2 years in customer service, call center, or related fields preferred., • Skills:, • Excellent bilingual communication skills (English & Spanish)., • Active listening and problem-solving expertise., • Strong attention to detail and accurate data entry., • Ability to handle fast-paced, multi-tasking environments., • Tech Savvy: Proficient with email, word processing, and customer management systems. Join SPAR and be part of a dynamic global team where your voice and dedication make a difference. Apply today and grow your career with us! We Are an Equal Opportunity Employer SPAR provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SPAR complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SPAR expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of SPAR’s employees to perform their job duties may result in discipline up to and including discharge.

Job Description Mission Lane is combining the power of data, technology, and exceptional service to pave a clear way forward for millions of people on the path to financial success. By attracting top talent and leveraging cutting-edge technology, we're enabling people to unlock real financial progress. Sound like a mission you can get behind? We're looking for critical thinkers with strong communication and negotiation skills to join our Collections team as Account Coordinators. This is a full-time, remote position with comprehensive benefits. The Impact You'll Make You'll play a key role in delivering on Mission Lane's purpose—enabling financial progress—by engaging with past-due customers in a virtual call center environment and guiding them toward financial recovery. Successful candidates are quick-thinking problem solvers who balance empathy with persistence, confidently presenting and securing credit card repayment solutions. As an Account Coordinator, You Will: • Serve as the voice of Mission Lane, engaging with customers over the phone., • Approach customers with dignity and respect, identifying reasons for account delinquency., • Negotiate, problem-solve, and guide conversations toward win-win repayment solutions., • Ensure compliance with policy, procedures, and regulatory requirements, while delivering high-quality customer interactions.Minimum Qualifications, • 1+ year(s) of experience in a customer-focused, solutions-oriented role., • Negotiation and/or sales experience, with a proven ability to overcome objections., • Clear and effective communication skills, both verbal and written., • Confidence and composure when handling challenging conversations., • Empathy and persuasion to guide customers through repayment challenges., • Quick-thinking problem-solving skills to recommend effective solutions., • Tech-savvy, with the ability to learn new software and systems., • A private, quiet, and distraction-free space with no interruptions. 100% attendance expected for your first 60 days. • Training schedule (Paid):, • Duration: First 3 weeks, • Hours: Monday-Friday 8:30 AM to 5:00 PM ET, • Work schedule: We strive to create an environment that brings out the best in everyone, everyday, and offer comprehensive total rewards packages to support our employees' total well-being. As an Account Coordinator at Mission Lane, your compensation and benefits would include: • Hourly Pay: $18.07, • Wellness Stipend: $100 monthly, • Internet Stipend: $40 monthly, • Paid Time Off, • Company Paid Holidays, • Comprehensive Benefits: Health, dental, and vision coverage, • Parental Leave: Paid leave after six months of employment, • Retirement Savings: 401(k) plan with company matching #LI-DNI About Mission Lane: Founded in December 2018, Mission Lane is a purpose-driven fintech company based in the U.S., with headquarters in Richmond, Virginia. It all started with a realization: nearly fifty percent of the adult population in the U.S. doesn't have access to a clear line of credit. Most traditional credit card companies either overlook or overcharge this group because they have less-than-perfect credit scores or no scores at all. We decided this just wouldn't do. In partnership with our sponsor banks, we offer credit cards under the Mission Lane brand name, with better, clearer terms, and a more refined customer experience than the alternatives available to people working hard to improve their credit. To date, over four million consumers have chosen Mission Lane, earning high customer ratings on Credit Karma for its market segment and industry leading Net Promoter scores. Mission Lane has cumulatively raised over $600 million of equity from leading investors, including Invus Opportunities, QED Investors, LL Funds, funds affiliated with Oaktree Capital Management, and other leading investors. Interested in learning more? Check out The Mission Lane Junction for articles on culture, credit, and community, and The Mission Lane Newsroom for media mentions. At Mission Lane, we're committed to a workplace built on respect and dignity, where everyone has the opportunity to contribute. We believe diversity in all forms makes us stronger, and we intentionally foster an inclusive environment where employees feel valued, respected, and free to be their true selves. We are proud to be an equal opportunity employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, or any other protected status. Mission Lane provides reasonable accommodations to applicants who need them for medical or religious reasons, as required by law. Applicants can initiate an accommodation request by contacting . Mission Lane is not sponsoring new applicant employment authorization and please, no third-party recruiters.

Job DescriptionSalary: Arcetyp LLC is a growing small business that provides a broad range of consulting services to US Federal Government, US Military, and Commercial clients. Services include Management & IT Consulting, Program & Project Management, and Professional & Admin Services. We accept direct hire candidates only, W2 employee hires. We do not accept 1099 independent consultants. We do not accept staffing firms. We do not accept corp-to-corp (C2C) candidates. We can't sponsor H1B. Arcetyp LLC is looking for a Federal Human Resources Specialist / Retirement Specialist. This will be a remote position. POSITION DUTIES: • Support our US Federal client to review, verification, and completion of federal retirement packages., • HR Specialist functions as a Retirement Specialists using expertise in federal retirement processes and OPM regulations to work in parallel with government personnel., • Goal is to reduce backlog, improve timeliness, and mitigate internal burnout while maintaining high standards of accuracy and customer service. POSITION RESPONSIBILITIES: • Retirement Application Processing:, • Review and verify retirement packages submitted by IRS Federal Employees., • Ensure compliance with OPM guidelines and regulations., • Process an estimated 6,500 retirement packages during the base period and 1,000 packages during each option period., • Data Verification and Research:, • Access and verify information in the Electronic Official Personnel File (eOPF), GRB Platform, HRConnect, and Treasury Integrated Management Information System (TIMIS)., • Confirm retirement service computation dates (RET-SCD) and service history., • Identify and resolve discrepancies in retirement coverage under RCC and FERCCA., • Employee Support:, • Counsel employees on retirement processes, eligibility, and benefits, including annuities, health benefits, and Thrift Savings Plan (TSP)., • Provide status updates and respond to employee inquiries via email and telephone., • Assist employees with completing and submitting required OPM forms., • Coordination and Communication:, • Collaborate with payroll offices and other federal agencies to gather missing information., • Coordinate with OPM for final processing of retirement applications., • Quality Assurance:, • Ensure all retirement packages meet OPM standards for accuracy and completeness., • Maintain high levels of customer satisfaction and adhere to internal review timelines. REQUIRED EXPERIENCE: • 7+ years of HR experience including supporting processing of Federal retirement packages., • Comprehensive understanding of CSRS (Civil Service Retirement System) and FERS (Federal Employees Retirement System) retirement programs, Federal Employee Benefit programs, and applicable laws and regulations., • At least three years of experience in federal retirement processing., • Proficiency in using federal retirement systems and platforms including the Online Retirement Application (ORA), Government Retirement & Benefits (GRB) platform, and Electronic Official Personnel File (eOPF) system. Min. Citizenship Status Required: U.S Citizenship. LOCATION: Remote COMPENSATION: Pay and benefits information for this position will be provided to interested candidates that apply. Arcetyp offers a package of compensation and benefits to full-time salaried employees. Arcetyp is an Equal Opportunity Employer and we highly value diversity of our workforce. We accept resumes from all interested parties and consider applicants for all positions without regard to race, color, religion, sex, national origin, age, marital status, sexual preference, personal appearance, family responsibility, the presence of a non-job-related medical condition or physical disability, matriculation, political affiliation, veteran status, or any other legally protected status. remote work

Job DescriptionJob TypeFull-timeDescription General: The PC Specialist I provides customer support for the IT Department to include end user support, minimal network support, general equipment maintenance, and inventory management. Requirements: • Organizational skills and ability to multi-task, • Proficient in (hardware/software) setup of new computers, • Basic knowledge of Windows Servers, Active Directory, DHCP, DNS, FTP, VPN, TCP/IP, network topology, Azure, Remote Desktop, network printers and scanners, • Proficient in Microsoft Office/Office 365 and cloud computing, • Experience troubleshooting hardware and software problems., • Basic knowledge of audio/visual systems, including conference room equipment., • Knowledge of software distribution tools, • Strong verbal and written communication skills, • Positive and motivating attitude, • Customer service to employees with hardware/software issues, • Ensure computers interconnect seamlessly with diverse systems including associated storage systems, email servers, computer conferencing system, application servers and administrative systems., • To document and switch out any hardware which is malfunctioning, • Track/order parts inventory for adequate supply of needed components., • Resolve daily email support ticket requests., • Assist the IT department with various projects., • Performs miscellaneous job-related duties as assigned., • Experience with MS Server, Azure, LAN/WAN Hardware, and troubleshooting required., • Excellent communication skills with a positive attitude., • Excellent organizational skills, flexibility, prioritization, and multi-tasking skills., • Mentors and takes lead with other technicians., • The ability to function in a service capacity., • Must attend virtual training classes to ensure firm is at the cutting edge of technology., • Must utilize Udemy for Business., • Shows progress in working towards obtaining professional certifications., • Strong knowledge of networking technology. PHYSICAL DEMANDS: Must be able to sit and/or stand for long periods of time, able to handle stressful situations and multi-tasking, able to work under time constraints, long hours may be required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Overtime (40+ hours) may be required as needed. WORK ENVIRONMENT: Must be able to handle stressful situations, multi-tasking, and working within reasonable time constraints to meet production schedules and budgets. Will work in normal office environment and may also be required to work outside of a normal office from time-to-time. The above criteria has been developed to establish guidelines for this position, but note that these are only guidelines, and a person’s ability, talent, effort, personality, and other aspects of the profession shall become a deciding factor for each position.

Job DescriptionSalary: $20-$25 Company Overview: As Iserv, a leading Managed Services Provider (MSP), we deliver innovative IT solutions to businesses, leveraging cutting-edge technologies including AI-driven tools to enhance efficiency, security, and customer experiences. Learn more about us at . We're seeking passionate individuals who are excited about the intersection of IT support and AI to join our dynamic team. Position Summary: The IT Support Technician is an experienced IT generalist serving as the frontline hero in our service provider environment. You'll deliver timely, accurate technical support with a strong emphasis on first-call resolution. We're looking for problem-solvers who are passionate about AI and eager to integrate emerging technologies like AI-assisted diagnostics, chatbots, and automation into everyday support workflows. This role is ideal for those who thrive in a remote setting, collaborating virtually to fix issues and drive innovation. Essential Duties and Responsibilities: • Provide exceptional support with a focus on first-call resolutionyou're a fixer, not just a ticket taker! Incorporate AI tools (e.g., generative AI for troubleshooting or automated scripting) to enhance efficiency., • Participate in tiered technical support, escalating complex issues while exploring AI-driven solutions., • Perform recurring monitoring and management tasks, using AI-powered analytics to proactively identify and resolve potential problems., • Deliver technical support including configuration, troubleshooting, and security, with an eye toward AI-enhanced threat detection and response., • Collaborate with the Technical Services team to monitor and respond to events, leveraging AI monitoring platforms for faster insights., • Engage and manage vendor support escalations as needed, while advocating for AI-integrated vendor tools., • Ensure timely and clear communications to clients and the team, utilizing AI-assisted communication tools for streamlined updates., • Contribute to special projects, such as piloting AI features in our support ecosystem or training on new AI technologies., • Perform additional duties as assigned, with occasional virtual "smart hands" support for remote engineers (no on-site travel required in this remote role). Job Qualifications and Requirements: A) Knowledge/Skills/Abilities The successful candidate will demonstrate the following: • Experience with Microsoft desktop OS support (Windows 10/11 & Microsoft 365) in business environments., • Solid knowledge of Windows system management tools, philosophies, and methods., • Familiarity with antivirus/malware, patch management, and emerging AI-based security technologies., • Understanding of TCP/IP networking standards (DNS, DHCP)., • Experience with Microsoft Exchange administration and troubleshooting., • Basic knowledge of network concepts and functional skills with various technologies, including AI-driven network optimization tools., • Basic understanding of Windows and network security best practices, with interest in AI for predictive security., • An analytical, process-oriented approach to troubleshooting, enhanced by enthusiasm for AI automation and machine learning applications in IT., • Ability to work effectively both independently and as part of a remote team., • Customer-service oriented and performance-driven, with a passion for using AI to elevate user experiences., • Highly effective interpersonal, organizational, verbal, and written communication skills., • At least 2+ years of experience in IT infrastructure support, preferably in a Managed Services Provider environment., • Reliable high-speed internet and a dedicated home office setup for remote work., • Must be able to sit for extended periods while performing work on a computer., • Occasional light lifting (e.g., up to 10 pounds for home office equipment setup)., • Competitive hourly pay., • Comprehensive health benefits including medical, dental, and vision., • Paid time off and holidays., • Opportunities for professional development, including AI training and certifications., • Remote/Hybrid work flexibility with a supportive, innovative team culture. Why Join Iserv? If you're an IT enthusiast who's excited about AI's potential to revolutionize supportfrom automating routine tasks to predicting issues before they arisethis is your chance to grow with a forward-thinking MSP. We value innovation, work-life balance, and empowering our team to explore new technologies. Visit to see how we're shaping the future of IT services.

Job Description Take charge of the Help Desk's daily operations! You’ll efficiently triage and direct ticket requests, manage workloads and schedules, maintain service level agreements (SLAs), and directly resolve Tier 1 issues to help the team thrive. As someone who is technically savvy, exceptionally organized, and deeply committed to customer service, you will bring clarity, speed, and a consistently high level of service to our users. Requirements WHAT YOU'LL DO: • Own intake & routing: Monitor queues, triage by priority/impact, assign to the right technician, and ensure clear notes and handoffs., • Deliver Tier 1 support: Handle common issues (account access/MFA, Outlook & Microsoft 365, Windows/macOS basics, printers/Wi-Fi/VPN, standard app installs) and escalate appropriately., • Drive SLA execution: Track statuses, prompt progress, coordinate escalations, and close the loop with users., • Coordinate people & time: Build daily schedules, manage OOO coverage, and align resources to volume spikes and planned work., • Report & analyze: Build and maintain weekly/monthly dashboards (volume, first-response/resolve, backlog aging, top drivers) and translate insights into clear recommendations., • Executive reporting: Prepare and deliver concise, executive-ready briefings on Help Desk performance, emerging risks, user feedback themes, and recommended actions to the VP and President on an agreed cadence (e.g., weekly snapshot; monthly trend review)., • Partner with leadership: Share insights, coordinate communications during incidents/maintenance, and help roll out process improvements. WHAT YOU NEED:, • 2–4+ years in Help Desk/IT support, service coordination, or dispatch (MSP experience is a plus, not required)., • Proven Level 1 capability across common end-user scenarios and sound judgment on when/how to escalate., • Excellent written/verbal communication and a strong customer-service mindset; able to create clear executive summaries., • Comfortable with ticketing/PSA tools (HaloPSA/ConnectWise/Jira/Zendesk) and remote-support utilities; working knowledge of Windows, Microsoft 365, basic networking/VPN., • ITIL/SLAs familiarity; Benefits COMPENSATION: Annual salary of $55,000-60,000/year commensurate with experience as well as paid vacation, health insurance plans, retirement program, disability insurance, and life insurance. Benefits Include: ✅ Paid Time Off (PTO) – Accrual begins after 90 days, with increasing PTO over time. ✅ Health Insurance – Enterfusion covers a portion of employee premiums; spouse and dependent coverage available. Two plans through Florida Blue. ✅ Life Insurance – Company-paid coverage for employees. ✅ Short- & Long-Term Disability Insurance – Income protection benefits provided. ✅ SIMPLE IRA – Enterfusion matches employee contributions up to a set percentage. ✅ Continued Learning – Reimbursement for required or beneficial certifications, plus training support. Join Enterfusion and be part of a team that invests in your success!

Job Description Software Development Lead LOCATION: 12211 Science Drive, Orlando, FL 32826-3276 LinTech Global Inc. is recruiting for a Software Development Lead to support our contract at PEO STRI in Orlando, Florida. Location: Remote from Hom, with some onsite as required Position Overview: • The Software Development Lead will lead our team of developers in designing, developing, and implementing software solutions using Power Platform, and other technologies., • This role will require a strong technical background, with hands-on experience in software development, as well as excellent leadership and communication skills., • Lead the development team in designing, developing, and implementing software solutions using Power Platform, and other technologies., • Collaborate with cross-functional teams, including Network and Server admins, to ensure seamless integration of software solutions with existing infrastructure., • Develop and maintain technical documentation, including architecture diagrams, design patterns, and coding guidelines., • Manage and prioritize project backlogs, ensuring timely delivery of software solutions that meet business requirements., • Ensure compliance with security guidelines, including STIGs, and collaborate with development staff to determine and manage best practices, design patterns, coding guidelines, and security guidelines., • Provide technical guidance and oversight to development staff, including code reviews and mentoring., • Develop and maintain reports, dashboards, and UI pages using ServiceNow and Power BI., • Configure and manage outbound REST API and OAuth configurations., • Manage roles and group configurations, ensuring best practices and security guidelines are followed., • Lead and mentor a team of developers with limited experience in Power Apps, providing guidance and training to help them develop their skills., • Design, develop, and deploy custom business applications using Power Apps canvas apps, model-driven apps, and portals., • Integrate Power Apps with various data sources, including SharePoint, SQL Server, and other APIs., • Develop and implement Power Automate workflows, including triggers, actions, and conditions., • Secret Clearence, • Security + certification, • Experience with Power Automate, Power Apps, Power BI, and other Power Platform tools., • Bachelor's degree in computer science, Information Technology, or related field or 3-5 years of experience with Power Platform., • Excellent communication and leadership skills, with experience in managing cross-functional teams., • Ability to communicate technical concepts to non-technical stakeholders, including Network and Server admins., • Knowledge of MS Power Apps, with experience in designing, developing, and deploying custom business applications., • Experience with Agile methodology, with ScrumMaster certification or equivalent experience., • Experience with STIGs, especially for Applications, and ability to collaborate with development staff to determine and manage best practices, design patterns, coding guidelines, and security guidelines., • Experience with ServiceNow modules, including ITSM, HAM, CMDB, and SPM. Company Description LinTech Global is an award-winning, ISO 9001:2008 certified business and GSA contract holder providing diversified Information Technology services to both Civilian and Defense agencies. Services include Software Development, Systems Integration, Data Management, Project Management, Operations & Maintenance, Cybersecurity, and Training and Audio/Visual (AV) Solutions. The LinTech Global team is comprised of individuals who are dedicated to the success and sustainability of our customers and their missions. Our combination of technical expertise, big business experience, and small business agility allows us to promptly provide our customers with exceptional IT and engineering solutions. Benefits Our robust benefits package includes Open Paid Time Off, Paid Holidays, Company-paid Life/AD&D, Company-paid Short Term and Long-Term Disability, Health Insurance with Company Contribution, 401k Plan with Company Match, Employee Recognition Program, opportunity for Employee Referral Bonus, opportunity for annual Performance Bonus and much more! EEO Statement LinTech Global, Inc. is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided based on qualifications, merit, and business need. All applicants will be considered for employment without attention to race, religion, color, national origin, ancestry, physical or mental disability, medical condition, pregnancy (including childbirth, lactation and related medical conditions), marital status, genetic information (including characteristics and testing), gender, sexual orientation, gender identity or expression, military and veteran status, or any other status protected under federal, state, or local law in the locations where we operate. If you are an individual with a disability and would like to request reasonable accommodation as part of the employment selection process, please contact Human Resources. The Company invites any applicant and/or employee to review the Company's written Affirmative Action Plan. This plan is available for inspection upon request. #DICE #LI-LM1 This role requires an active Secret Security Clearance, customer approval, and successful completion of a pre-employment background screening. 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Job Description Experience with A+ computer certification, Microsoft certifications, CCNA and or experience with desktop imaging or scripting preferred. Position Overview: We are seeking a Desktop Technician for our level 2 Helpdesk with strong desktop support experience, a customer-first mindset, and a background in call center or high-volume support environments. The ideal candidate thrives in fast-paced settings, resolves technical issues efficiently, and focuses on first call resolution to minimize downtime and improve user satisfaction. Key Responsibilities: • Receive incoming calls and provide Level 2 technical support via phone, email, and remote access tools., • Resolve hardware, software, and connectivity issues for end users on first contact whenever possible., • Document incidents and service requests with clear, concise, and complete information., • Escalate complex or unresolved issues to appropriate internal teams., • Maintain excellent communication and service etiquette, ensuring a positive customer experience., • Collaborate with internal IT staff to identify recurring issues and propose solutions for knowledge base improvements. Requirements: • 2+ years of Helpdesk/Desktop Support experience, preferably in a call center or high-volume environment., • Strong troubleshooting skills with Windows OS, Microsoft Office Suite, printers, and basic networking., • Proven ability to prioritize tasks and resolve issues on first contact., • Excellent written and verbal communication skills., • Customer-focused with a professional and courteous demeanor., • Familiarity with ITSM platforms (specifically ServiceNow) is a plus., • A+ or similar certification preferred. Company DescriptionHealthcare Company hiring for an opportunity fastHealthcare Company hiring for an opportunity fast

Job Description About the role: Enavate is on a mission to become the number one partner for Microsoft in the SMB space, and we're looking for a strong Marketing Leader to support this growth. In this role, you'll focus on leading and developing a high-performing marketing team, ensuring the consistent execution of campaigns that generate leads and strengthen our brand presence. This role involves both visionary strategy within the SaaS and Microsoft Partner industries, as well as effective team leadership, collaboration, and delivering results. Reports to: Chief Growth Officer Location: Tampa (hybrid), Orlando (hybrid), US - remote Your day will consist of: Team and People Leadership • Lead, mentor, and inspire a diverse team of marketing professionals, fostering a culture of collaboration, innovation, and accountability., • Develop and execute a comprehensive marketing strategy that drives lead generation, brand awareness, and customer engagement in the SMB space., • Conduct thorough market research to understand industry trends, customer needs, and competitive landscape within the SaaS and Microsoft Partner sectors., • Design and implement targeted marketing campaigns across various channels (digital, events, content marketing) to drive qualified leads and nurture prospects through the sales funnel., • Elevate Enavate's brand presence in the SMB market by crafting compelling narratives and positioning that resonate with our target audience., • Work closely with sales, product, and customer success teams to ensure alignment and collaboration on marketing efforts and initiatives., • Build strong relationships with Microsoft and other strategic partners to leverage joint marketing opportunities and maximize impact. Here is what it takes to be successful in the role: • 7+ years of experience in marketing leadership roles, preferably within the SaaS or technology sectors, with a strong focus on B2B marketing., • Proven track record of developing and executing successful marketing strategies that drive lead generation and revenue growth., • Exceptional leadership skills, with the ability to inspire and motivate a high-performing marketing team., • Strong analytical skills and experience using data to inform decision-making and optimize marketing efforts., • Excellent communication and interpersonal skills, capable of building relationships with internal and external stakeholders. Our work isn't just about technology—it's about transforming the way businesses operate, empowering them to grow, innovate, and succeed. By partnering with our clients, we provide peace of mind, enabling them to focus on what matters most while we handle the complexity of their systems and processes. To learn more about what we do and how we make an impact, please check out our "What We Do?" 1-pager. Our Culture Whether you're joining us in North America, Europe, or beyond, Enavate offers a dynamic and collaborative environment where you'll have the opportunity to make a real impact. At Enavate, we're driven by our core values, and our people are at the heart of everything we do: • Team Members: We take care of our own., • Innovation: We explore, evolve, and seek excellence at every level., • Results: We are achievers who set high goals and reach them. To gain a deeper understanding of our values and the environment we foster at Enavate, take a look at our "Enavate Culture" Guide. What We Offer At Enavate, we're committed to providing a supportive and rewarding environment that empowers you to thrive both professionally and personally. Here's a glimpse of the benefits and perks you'll enjoy as part of our team: For more details about the benefits available in your region, check out the following links: • USA Benefits Guide, • Europe Benefits Guide We prioritize hiring candidates who are based in or near these locations. For employees based in Tampa and Fargo, we encourage team members to spend at least three days per week in the office to foster collaboration, connection, and contribute to our vibrant team culture. Our Hiring Process At Enavate, we take a thoughtful approach to hiring that ensures a great fit for both you and us. Our process includes: • Intro Call – A brief conversation to get to know you, discuss your background, and determine if there's a mutual fit., • Predictive Index Assessment – We use the Predictive Index to understand your natural strengths and how they align with the role and our team dynamics., • Interviews – A combination of technical and cultural interviews, focused on your expertise, problem-solving abilities, and alignment with our core values., • Debrief – Our team will come together to discuss your fit for the role and next steps. Enavate is an Equal Opportunity employer. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic. Accommodation requests can be made at any stage of the recruitment process, and during employment by contacting our Talent Acquisition team. Join Us in Our Mission! At Enavate, we believe in transforming businesses and the lives they touch – because to us, it's personal. If you're ready to make an impact, we invite you to be part of a team that listens, challenges, collaborates, and takes action. Together, we're reshaping the future of ERP and how businesses operate, offering fresh perspectives and innovative solutions. Are you ready to transform your career and help us shape the future? Enavate is the place for you.

Job Description ECS is seeking a capstone individual that will analyze, maintain, and develop networks supporting a wide range of capabilities to ensure network assets and applications are installed, configured, and maintained in accordance with contemporary industry norms and Federal standards. This individual with be the subject matter expert leading a functional team that will: • Maintain and upgrade Microsoft Window database and web application servers in both testing and production environments., • Provide configuration and operational maintenance of computer networking equipment. Additional support includes but is not limited to the following., • Establish and maintain secure configurations, adherence to established operational secure baselines, and system hardening., • Provide System Administration, including backups, security management, user account management, internal access, systems and application support, • Plan, implement, and provide maintenance support of all established and emerging network plus computing infrastructure plans, • Perform vulnerability scans at established intervals, • Identify, and remediate security vulnerabilities The IT ENG V leads and is responsible for ensuring the team is technically skilled with good problem-solving abilities. This is a hands-on role supporting internal, remote employees, contractors and Managed Services customers. IT Engineers are expected to display good interpersonal skills as they will interact with colleagues from various departments and executive levels. This role requires the ability to listen to internal customer technical needs, understand their problems and implement solutions to them. • Supporting end users via requests (tickets and verbal), • Running new cables, • Installing servers and UPS’s into racks, • Configuring or repairing new laptops and desktops; maintaining workstations and network performance, • Installing operating systems and applications, • Backing up data, • Swapping out hardware such as hard drives, • Perform research, troubleshooting, • Setting up new employee workstations, • Preparing purchase requisitions and ordering new equipment and parts, • Keeping track of inventory, • Active Directory password resets, additions/updates, • Configuring VOIP phones, • Process documentation, • Training colleagues, • Other related duties and tasks as assigned., • Bachelor's (or higher) degree in computer science, Information Systems, Engineering or other related scientific or technical discipline with 7+ years’ experience in computer hardware repair and helpdesk support, • IT certification required: ITF+ and A+ desired but will accept 3+ years of experience in a similar role in lieu of certifications; Network+ desired (or) attained or working towards CompTIA Security+ certificate, • Knowledge of Apple and Windows machines, • Excellent written and verbal communication skills, • Good interpersonal skills, • Proficient in software installation, • Attention to detail, • Good problem-solving skills, • Good customer service skills KNOWLEDGE SKILLS ABILITIES AND OTHER CONTRIBUTIONS: • Knowledge of operating systems, circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming, • Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction, • Use of logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems, • Ability to keep up-to-date technically and apply new knowledge to the job role

Job Description ECS is seeking a capstone individual that will analyze, maintain, and develop networks supporting a wide range of capabilities to ensure network assets and applications are installed, configured, and maintained in accordance with contemporary industry norms and Federal standards. This individual with be the subject matter expert leading a team that will: • Maintain and upgrade Microsoft Window database and web application servers in both testing and production environments., • Provide configuration and operational maintenance of computer networking equipment. Additional support includes, but is not limited to the following., • Establish and maintain secure configurations, adherence to established operational secure baselines, and system hardening., • Provide System Administration, including: backups, security management, user account management, internal access, systems and application support, • Plan, implement, and provide maintenance support of all established and emerging network plus computing infrastructure plans, • Perform vulnerability scans at established intervals, • Identify, and remediate security vulnerabilities, • Supporting end users via requests (tickets and verbal), • Running new cables, • Installing servers and UPS’s into racks, • Configuring or repairing new laptops and desktops; maintaining workstations and network performance, • Installing operating systems and applications, • Backing up data, • Swapping out hardware such as hard drives, • Perform research, troubleshooting, • Setting up new employee workstations, • Preparing purchase requisitions and ordering new equipment and parts, • Keeping track of inventory, • Active Directory password resets, additions/updates, • Configuring VOIP phones, • Process documentation, • Training colleagues, • Other related duties and tasks as assigned. Requirements • Bachelor's (or higher) degree in computer science, Information Systems, Engineering or other related scientific or technical discipline with 5+ years’ experience in computer hardware repair and helpdesk support, • IT certification required: ITF+ and A+ desired but will accept 3+ years of experience in a similar role in lieu of certifications; Network+ desired (or) attained or working towards CompTIA Security+ certificate, • Knowledge of Apple and Windows machines, • Excellent written and verbal communication skills, • Good interpersonal skills, • Proficient in software installation, • Attention to detail, • Good problem-solving skills, • Good customer service skills, • Knowledge of operating systems, circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming, • Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction, • Use of logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems, • Ability to keep up-to-date technically and apply new knowledge to the job role, • U.S. Citizenship, • Eligible to be granted interim or have active US Government Secret security clearance

Job Description With a 40+ year commitment to delivering breakthrough customer experiences, seizing initiatives, achieving results, and continuous learning, our award-winning company, Park Square Homes, has an opportunity for a talented IT Support Engineer to join our team. Known for our entrepreneurial spirit, we have a strong culture rooted in trust, integrity, open communication, and respect, and we make it a point to use good judgment, fairness, and common sense to meet our challenges. Attracting top talent who can thrive in a fast-paced, entrepreneurial, family-oriented, efficient, and team-focused environment contributes to our success. Job Overview: The IT Support Engineer will be responsible for the day-to-day operations of the company's end-user support, network infrastructure, ensuring optimal performance, security, and connectivity across multiple locations. This role is critical in supporting both office-based and field-based employees, providing network services to enhance productivity and ensure seamless communication. The ideal candidate will have strong technical skills in network management and troubleshooting, as well as experience in maintaining secure and reliable networks for a business environment. Key Responsibilities: • User Support: Provide technical support to users, diagnosing and resolving network-related issues, including remote access and connectivity problems for offsite employees using IT Help Desk., • Collaboration: Work closely with the IT team and other departments to support overall IT operations and ensure network systems meet company needs., • Hardware and Software Maintenance: Manage and support the installation, configuration, and maintenance of network devices such as routers, switches, firewalls, and servers., • Backup and Recovery: Develop and maintain backup and disaster recovery plans for network systems, ensuring swift recovery in case of network failure or security incidents., • System Monitoring: Monitor network performance, identify issues, and troubleshoot connectivity problems to minimize downtime and enhance system efficiency., • Compliance: Ensure compliance with industry standards and legal regulations, particularly in data privacy and cybersecurity., • Security Administration: Implement and enforce network security measures, including firewalls, access controls, and data protection policies to safeguard sensitive company information., • Documentation: Maintain detailed network documentation, including system configurations, processes, and troubleshooting guides to ensure network continuity., • Troubleshooting: Excellent problem-solving skills to diagnose and resolve network performance and security issues., • Communication: Ability to communicate technical information clearly to non-technical team members and end-users., • Time Management: Effectively prioritize tasks and manage multiple projects to meet deadlines., • Adaptability: Stay updated with new technologies and advancements in networking solutions., • Network Expertise: Proficiency in managing and maintaining LAN, WAN, VPN, and wireless networks, including TCP/IP, routing, and switching., • Bachelor’s degree in Information Technology, Computer Science, or a related field., • 3+ years of experience as IT Support Engineer or in a similar role., • Strong working knowledge of network hardware (routers, switches, firewalls) and network management tools., • Experience with security protocols and data protection best practices., • Prolonged periods of sitting at a desk and working on a computer., • Must be able to lift a minimum 25 pounds at times to handle network hardware installation and maintenance., • Ability to travel to multiple office and project locations for network setup, troubleshooting, and support when necessary., • Occasional availability outside of regular business hours for system updates, maintenance, or critical issues.

Job Description Join the Salmon Agency, a dynamic and client-focused team committed to excellence in the insurance industry. Located in vibrant Orlando, Florida, we offer a hybrid remote work environment that balances flexibility with a strong community presence. As a Licensed Commercial Insurance Agent, you will be instrumental in helping our business clients navigate complex insurance landscapes, offering tailored solutions that meet their unique needs. Our team prides itself on fostering positive relationships and providing exceptional service every step of the way. If you are passionate about driving success, skilled in consulting, and eager to make a difference, the Salmon Agency is excited to welcome you aboard. By joining us, you'll become part of a supportive and enthusiastic workplace where positive energy and innovation thrive. Apply today to embark on a rewarding career with Salmon Allstate Agency! Benefits Paid Time Off (PTO) Work from Home Flexible Schedule Hands on Training Life Insurance Mon-Fri Schedule Responsibilities Client Engagement: Connect professionally with potential and existing commercial clients to comprehend their specific insurance needs. Insurance Solutions: Develop and provide tailored insurance plans that align with the unique requirements of each client. Policy Administration: Ensure accurate processing of policy documents, endorsements, and renewals in a timely manner. Cross-selling: Proactively identify opportunities to offer additional insurance products that enhance client security. Relationship Management: Cultivate and maintain strong, long-term relationships with clients to foster trust and retention. Market Knowledge: Stay abreast of the latest industry trends, insurance products, and regulatory requirements to keep clients informed. Team Collaboration: Work closely with the sales team to achieve agency sales targets and support overall business goals. Requirements Licensing: Must possess an active Florida Property & Casualty License. Experience: At least 2 years of experience in commercial insurance sales. Communication Skills: Excellent verbal and written communication skills. Customer Service: Strong commitment to delivering outstanding customer service and fostering client relationships. Sales Skills: Proven ability to meet and exceed sales targets. Remote Work: Ability to work effectively in a hybrid remote environment. Team Collaboration: Strong ability to work collaboratively within a team. Tech Proficiency: Proficient in CRM software and digital communication tools.

Job Description MSP Operations Center Systems Support- Tier 2 Experience: 5+ Years of experience Salary: $20-$40 per hour (depending on experience) Shift: Saturday & Sunday 9AM-5:30PM Description: Contour Data Solutions is looking for a person wanting to make an immediate impact in a rapidly changing, fast paced environment. The position is part of a technology team that has responsibility for internal and customer facing solutions which are hosted in our enterprise class data centers. The Systems Engineering Team is responsible for the server, SAN, and database infrastructure, which supports customer applications in a 24x7x365 data center environment. The team focuses on performance tuning, automation, security, design, implementation, and break/fix resolution of enterprise class solutions. Applications include third party solutions in addition to a diverse set of proprietary systems hosted on Windows and Linux servers. Position requires an experienced, highly motivated Systems Engineer with a minimum of five years' experience in design, implementation and support of a large infrastructure consisting of Windows, Linux, and VMware systems as well as a variety of hardware including servers, switches, and SAN storage. This individual will be required to provide input into new and existing projects, both from a technical perspective as well as from a business perspective. Major Responsibilities: • 5+ years of experience with IT helpdesk or support position., • Knows the Ins and Outs of a Network, Servers and Windows PC (Hardware & Operating System), • Have a strong understanding of an IP network, including switches/firewalls and how to troubleshoot different issues., • Able to self-manage and hold themselves accountable., • Can translate technical problems to the end user in a plain speak way that allows them to understand the problem and solution., • Enjoy people and care to develop strong relationships with clients., • Be an optimist at heart., • Resolves problem situations in a professional manner., • Group Policy experience in pushing software to client computers., • Group Policy experience with Windows 10 deployments., • Experience with iPhone/iPad/Android., • Experience supporting phone systems from Microsoft Teams, • Experience with Apple computers in a networked environment., • Experience creating images of computers and deploying across network., • Networking experience (configuring/deploying network switches), • Wireless network support., • Nable RMM (remote management of computers)., • Cisco/Meraki equipment experience, • Experience supporting printers/copiers in a networked environment., • Certifications are preferred. Microsoft Certs are a big plus., • Intermediate knowledge of windows server environment including active directory, DHCP, DNS, services, event logs, Line of Business application installations and management., • IT support involving core business application and operating systems, as well as virtual environments on VMware and Hyper-V., • Implementation and support for Microsoft related technologies: Windows Server, Exchange, SQL, Office 365, Windows 7/10, etc., • Implementations and support of backup and disaster recovery solutions: Veeam, Zerto, Commvault The Job: • Monitors ticket database and monitoring platform and follows up with assigned personnel to ensure timely resolution of problems, • Invokes problem escalation procedures to coordinate recovery, • Isolates problem trends and ensures that troubleshooting efforts are completed, • Solves problems and makes decisions on a daily basis to help resolve issues, • Interfaces with users of technology, employing a high degree of tact and diplomacy to promote a positive image of the department., • Accurately communicates pertinent information to create a work environment that lends itself to the best interests of departmental personnel and customer service, • Performs duties in a cost-effective manner to avoid waste of resources without jeopardizing quality of care and service, • Above all, build professional and sincere relationships with clients and seek ways to improve their satisfaction with our service., • Learn the ins and outs of our clients' unique work environments., • Work to quickly resolving incidents submitted by our clients., • Monitor alerts generated by our tools to resolve incidents before our clients are even aware., • Enter all work as service tickets and time as it occurs., • Implementation and support of hardware: servers, workstations, firewalls, switches, wireless access points, UPS batteries and other equipment., • Interact with vendors to support customer's specific line of business applications, copiers/printers, internet service providers, etc., • Remote access solution implementation and support: VPN, Remote Desktop, RemoteApp., • IT environment documentation to include system reviews and recommendations., • Communication w/customers: keeping them informed of incident progress, notifying them of impending changes or agreed outages., • SAN Administration - Manage, Monitor and recommend Performance improvements for SAN environments., • Maintain a highly available Windows and Linux environment for an aggressive and dynamic business., • Maintain and Optimize VMware clusters with hyper converged platform, • Understanding of server administration, troubleshooting, capacity planning, and disaster recovery planning., • Work with various 3rd - party providers such as VMware, Veeam, Zerto, Commvault, Cisco, EMC, Nimble, and HP., • Work with tools such as Solarwinds, Vmware Operations Manager and VRealize, Veeam One, • Responsible for all facets of Data Center Operations including design, implementation, monitoring, and communications., • Create technical documentation when needed, • Work closely with the multiples constituents including customers solutions, production support, as well as network, security, desktop support, and systems administrators to optimize the systems and related components., • Expert at Windows server administration and performance tuning, • Proficient at using all available resources for troubleshooting and problem solving and the ability to quickly and clearly diagnose and communicate problems, and ensure the resolution of any problems identified., • Knowledge of Windows Servers, VMware and other various software applications Certifications a Plus., • Technical, analytical, interpersonal and organization skills required, • Flexibility, integrity, teamwork, and unwavering commitment to client satisfaction, • Able to take ownership of and troubleshoot a broad variety of system problems, • Ability to work well with others, as well as independently. Attention to detail., • Experience troubleshooting skills and techniques (hardware, software, network, TCP/IP)., • Familiarity with SQL Server, • VMware and SAN administration and performance tuning, • Working knowledge of ITIL principals and procedures., • Windows, VMWare, Cisco, SAN certifications, • Familiarity with Cisco UCS environments, • Experience of design, implementation, maintenance, and troubleshooting of large, complex IP-based networks., • Experience in Network Capacity Planning, Performance. Monitoring / Management and Network Design Architecture, • Experience in routing protocols like (OSPF, BGP, EIGRP, VRRP, IP, HSRP, MPLS, BGP for dual ISP, etc. protocols) and set up load balancing using BGP for dual ISP •, • Experience with layer-2, layer-3, and/or layer-4 network protocols and technologies, TCP, UDP, HTTP/HTTPS, REST, SOAP, NFSv4.x, SMB • Cisco CCNP / CCIE certifications desired, • Experience designing, configuring, and deploying network switches/routers. Including expertise in QoS/CoS, traffic shaping and bandwidth throttling, • Advanced knowledge for the implementation and support of Quality-of-Service (QoS), and MPLS-based networks is required. Voice-over-IP (VoIP) a plus., • Strong understanding of Cisco routers and switches in a corporate infrastructure • Strong understanding of network security practices and tools. Network Security (firewall policies, rules, best practices, VPN, IPSEC, GETVPN), • Experience with Cisco AMP - Advanced Malware Protection, • Experience with Cisco Umbrella (On-premises and Cloud Solutions.), • Pass a background check., • Able and willing to lift 50+ lbs of equipment., • Be legal US citizen or have a USA work permit, • Have reliable transportation to get to and from office and to client locations.

Job Description The IT Support Specialist is responsible for the daily support, service, repair, and availability of managed network devices, printers, and other office technology within Florida, for internal and external clients. This role includes responding to customer requests, providing technical support, training, and managing hardware procurement and inventory. The ideal candidate is client-focused, technically minded, and passionate about delivering a high level of customer service. Job Duties and Responsibilities: • Service Level Management: Ensure Service Level Agreements (SLAs) between customers and the company are met, resolving service requests promptly and professionally., • Technical Support: Provide troubleshooting for user-generated tickets, including PC/laptop/tablet/smartphone OS, basic applications, printing and connectivity, VOIP, email, remote access, and Office 365., • Device Maintenance: Conduct routine servicing, troubleshooting, diagnostics, installation, component replacement, and repairs on printers, multi-functional devices, and other managed assets., • Installations and Setup: Perform advanced installations, IP address configurations, printer driver downloads, and user training on supported devices., • Consumables Management: Replenish and manage on-site parts, supplies, and consumables inventory for devices, maintaining appropriate PAR (Periodic Automatic Replacement) levels., • Network Support: Troubleshoot server-based and networking issues in hosted and on-site environments, including routers, firewalls, VLAN, VPN, DHCP, and IP routing., • Documentation: Document all service calls, ticket resolutions, network diagrams, and detailed client configurations in internal systems., • Fleet Optimization: Identify over/under-utilized and frequently serviced devices for continuous fleet optimization., • Customer Engagement: Communicate effectively with customers to provide status updates, training, and resolutions, ensuring a high level of customer satisfaction., • Inventory Management: Manage on-site hardware inventory, including hot swap devices and printer procurement as required by the customer., • Team Support: Provide training to team members on equipment features, assist in mapping devices, and provide 2nd-level technical support when necessary., • Field Service: Conduct remote and on-site support as needed, requiring daily travel to customer locations and branch offices., • Compliance: Follow internal escalation paths, adhere to IMACD processes (Install, Move, Add, Change, and Delete), and ensure customer data security and privacy., • High School Diploma or equivalent; additional technical education preferred., • Minimum of 3 years of related experience in network operations or technology services., • IT Help Desk Support experience (application and hardware support) preferred., • Strong customer service skills with a focus on follow-up to ensure issue resolution., • Proficient technical knowledge of network infrastructure, electro-mechanical devices, and office technology products., • Excellent communication and interpersonal skills., • Ability to read and comprehend technical manuals and documentation., • Strong problem-solving skills with a methodical approach to troubleshooting., • Ability to manage multiple tasks and prioritize effectively., • Knowledge of Microsoft 365, Windows OS, Azure, and networking protocols., • Ability to work independently and as part of a collaborative team., • Detail-oriented with good project management skills., • Work primarily in an office environment with moderate physical effort required, including walking, standing, bending, lifting (up to 50 lbs), and carrying objects., • Extensive daily travel in an automobile to customer locations may be required., • Use of hand tools (screwdrivers, pliers, wrenches) and electronic testing equipment., • Valid driver's license and ability to meet company vehicle policy requirements. zHKu30RDHp

Job DescriptionSalary: $75,000 to $100,000 About Paynuity: Paynuity is a leading provider of seamless, secure credit card payment processing solutions. Our mission is to simplify and optimize payment processing for businesses of all sizes, allowing them to focus on growth and success. As a minority-owned business, we foster a dynamic, collaborative, and diverse workplace. Our innovative solutions streamline transactions while ensuring security and reliability for our clients. We are expanding and looking for dedicated professionals to join our team and help us continue to provide exceptional service to new clients. What You Will Do: The Full Stack Developer is responsible to help define and design the requirements, UI/UX, construction, integration, testing, verification and maintenance of unit tests and core application code for the models, views, and controllers of our API-based services. The individual must be forward-thinking and share in a common vision of quality, integrity and efficiency. They must also be versatile in the understanding of micro services in packaged federated and containerized hosting infrastructure environments. Job Description: As a full stack development engineer in payment technology team you will help lead, design, enhance and build our services for Customers in an agile development environment. This is a new team, however you will be working with colleagues, who will help, support and challenge you every day. Unit testing, peer programming, code reviewing, and regular check-ins for continuous integration is just part of your DNA. You will start out learning our systems from the ground up, helping to develop secure applications and refactoring existing .NET 2/4 web forms. You will be working in a continuous lifecycle environment and will get excellent payments, banking, and ecommerce experience working on the future of payments. We expect our engineers and developers to do much more than just writing code. In this role, you will advance and/or hone your skills efficient to: • Help our clients to achieve their real goals by understanding the requirements and how it would help them in their business, • Work closely with stakeholders and UXUI to produce applications that flow seamlessly and work intuitively with our merchants, our banking clients, our partner affiliates, and cardholder customers., • Comfortable with leading meeting and discussions with non-technical teams, • Finding the best and most creative solution to many different types of problems, • Write optimized and quality code. Key Responsibilities: • Develop server, web and mobile (Full Stack) applications primarily in SQL, .NET C#, • Develop and provide support for features in new as well as existing .NET-based system while striving to improve performance and availability, • Other valuable skills: Java and/or Ruby, Angular/React, DBA, Knockout, • Design and program new components and enhance existing software in a small, nimble, customer-focused environment where working independently is key, • Design and develop using Object Oriented design principles and software design patterns to attain high re-usability and maintainability, • Develop an in-depth understanding of the software architecture, frameworks and functionalities, • Work with others on development team to share and implement ideas for programming standards, design approaches and internal development processes, • Work independently to analyze, solve and correct issues in real-time, providing problem resolution end-to-end, • Maintain highest levels of data security and encryption, • Provide clean, tested code and follow fluid release processes based on client needs, • Support and prioritize multiple ongoing projects, • Understand entire technical landscape and integrate new applications accordingly., • Work independently as well as in a team environment., • Document and deploy developed programs, • Provide training and technical support as needed to end-users, • Any other tasks as assigned Required Qualifications • 5+ years experience in complex development environments including:, • Hands-on knowledge of the .NET Framework (2.0, 3.5, 4.0 and/or 4.5+), including Visual Studio, TFS, C#, ASP.NET (Web Forms and Web API), • 5+ years experiencing working with Microsoft SQL Server AND MySQL/MariaDB/Percona., • Working with n-tier architectures (UI, Business Logic Layer, and Data Access Layer) along with some experience with service-oriented architectures (SOA)., • Good understanding of Web technologies (HTML, JavaScript, jQuery and CSS), • Working knowledge of development tools such as source control (Source Anywhere, TFS, Subversion, build server, etc.) and continuous integration build practices., • Experience in designing secure applications and awareness of security implications from design to implementation phase of project., • Experience with PCI-DSS environments, • Experience with performance analysis, profiling and optimization., • High initiative, self-motivation and drive to exceed expectations., • Proficiency in both oral and written communication. Preferred Qualifications • General technical awareness (Servers, networking, workstation hardware, etc)., • Understanding of Azure cloud infrastructure., • Understanding of the credit card processing industry., • Experience developing / integrating payment gateways., • Experience working with FIS Horizon, NMI, CSI, or any other Banking Core., • Basic knowledge of Windows Server and IIS administration, • Understanding of Test-Driven and Object-Oriented Design, • Knowledge of multi-tier development and separation of concerns, • Knowledge of modern design patterns, • UX/UI Design experience Additional Information: • Work Schedule: Monday to Friday, On-Site, • Paid Federal Holidays, • PTO Accrual from Day One Equal Employment Opportunity Statement: Paynuity is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status. remote work

Job Description Full Job Description Job Title: Service Desk Technician Location: Orlando, FL Reports to: Chief Information Officer (CIO) Job Type: Full-time Service Desk Technician Introduction We’re looking for a tech-savvy problem solver who’s passionate about helping people. As a Service Desk Technician, you’ll be the go-to resource for our employees, tackling hardware, software, and peripheral issues with skill and a smile. You’ll support both on-site and remote staff, ensuring our technology runs smoothly so the business can, too. If you thrive in a fast-paced environment and enjoy delivering top-notch customer service, we’d love to hear from you. Duties & Responsibilities • Provide User Support: Deliver exceptional customer service to internal employees. Handle Tier I service requests and troubleshoot PC, printer, and mobile device issues. Perform root-cause analysis to prevent repeat problems., • Support Remote Staff: Offer on-site and remote IT support for employees nationwide., • Manage Hardware: Install, upgrade, and replace computer parts. Maintain accurate asset inventory and documentation. Deploy and decommission PCs as needed., • Meet Service Goals: Address and close tickets promptly to meet or exceed SLA standards while ensuring high-quality customer service., • Strong verbal and written communication skills., • Experience supporting Windows 10/11 operating systems and familiarity with iPhone device management., • Knowledge of IT ticketing systems and remote access tools., • Excellent troubleshooting and problem-solving abilities with keen attention to detail., • At least one year of experience in a technical support role., • Ability to work independently and as part of a team, managing multiple tasks in a high-pressure environment., • Flexibility to work nights and weekends as needed., • Associate or Bachelor’s degree in Computer Technology or equivalent experience., • Certifications such as CompTIA A+ or Network+., • Basic knowledge of Active Directory (password resets, group membership changes)., • Familiarity with Microsoft 365 user support (e.g., password resets, mailbox setup, Teams basics)., • Basic networking knowledge (LAN/Wi-Fi troubleshooting, VPN connection setup)., • Experience using remote management and remote access tools., • Familiarity with antivirus and endpoint protection tools., • Ability to lift up to 45 lbs., travel between remote locations, and maintain a valid driver’s license.

Job Description Company Description The Tipton Agency (TA) is a comprehensive life insurance and retirement solutions provider. Partnered with a prominent national brokerage firm, TA eliminates barriers and offers robust support, enabling every agent to achieve success by adhering to a step-by-step, proven process. As a rapidly expanding independent agency, TA is dedicated to delivering diverse life insurance, retirement solutions, and annuity options at competitive rates tailored to meet each family's unique needs. Our licensed representatives operate as independent brokers, equipped with resources to safeguard families through every life stage. TA provides its agents with cutting-edge, proprietary technology and extensive training. We offer multiple value-based lead generation platforms, ensuring agents have all the necessary resources to thrive in both analog and digital environments, regardless of their location or time zone. Our leads seamlessly integrate with a digital CRM, complete with a mobile app, allowing agents to operate from anywhere using their smartphones. Through our brokerage, TA manages all contracting with top-rated national carriers, many of which offer exclusive policies through our firm, adding even greater value for our clients. Role Description This flexible role can be full-time, part-time, or a second job, and is fully remote as a Field Underwriter. Set your own hours and schedule, working in the time zones and states that best suit you. The Field Underwriter will collaborate with families seeking coverage, evaluate risk, and identify the optimal coverage options for each family. Responsibilities include submitting applications to the most suitable carriers and supporting the underwriting process. Leads, both qualified and compliant, are generated by our brokerage for agents through direct mail, call-ins, and digital platforms. There is no cold calling involved. The Field Underwriter must deliver exceptional customer service and maintain high accuracy and attention to detail. Compensation Structure This is a 1099 position with commission rates starting at 80% of Annual Premium Value (APV) and going up to 130% APV, along with bonuses and potential equity ownership. Once you achieve a commission rate promotion, it remains permanent; there are no criteria to maintain or keep it. Agents earn commissions based on their production level and receive overrides on their agency's policies based on the differential between their contract rate and the rate of each agent in their agency. Commissions are paid out in advance: 75% upon issuance and 25% in months 10, 11, and 12. Agents can attain legal ownership at the 105% contract level with six writers without any capital contribution required. There are no income caps or minimum quotas. New, average part-time agents typically earn $3,000-$5,000 per month in commission for 15-20 hours of work per month (around six policies), equating to approximately $70,000 per year. Unlicensed agents with no prior experience often start part-time on their own schedule before transitioning to full-time after training. Full-time average agents earn $15,000-$17,000 per month in deposits (15-20 placed policies), equating to $150,000-$200,000 per year. Passive agency income would be additional to these personal production averages. The brokerage and carriers offer bonuses and reward trips. Qualifications * Strong analytical and critical thinking skills * Excellent communication and interpersonal skills * Ability to work independently and remotely, while also being a team player * No prior experience in the insurance industry or underwriting principles required * Strong attention to detail and ability to manage multiple priorities * Current Life, Health, and Accident state license is a plus, but not required * No degree required * A person who enjoys helping others and seeks a positive, growth-oriented culture * Fun, gets things done, and always does the right thing, even when no one is looking * Service-oriented mindset * Strong work ethic and a desire to make a positive impact To Apply Follow the response directions and prescreening questions. If selected for an interview, you will be provided with a link to schedule your interview. Employer-Provided Pay Range in the United States Exact compensation may vary based on skills, experience, and location. Base Salary $60,000/yr - $200,000/yr

Job Description Engineering & Computer Simulations, Inc. (ECS) is seeking a front-line, Tier-1 Information Technology helpdesk position with an emphasis on customer service and triage. This position is in the Orlando office, full time. The IT Engineer-II is technically skilled with good problem-solving abilities. This is a hands-on role supporting internal, remote employees, contractors and Managed Services customers. IT Engineers are expected to display good interpersonal skills as they will interact with colleagues from various departments and executive levels. This role requires the ability to listen to internal customer technical needs, understand their problems and implement solutions to them. • Serve as the first point of contact for end users seeking technical assistance via requests (trouble tickets or verbal), • Perform remote troubleshooting through diagnostic techniques and pertinent questions, • Determine the best solution based on the issue and details provided by employees, • Walk the employee through the problem-solving process, • Direct unresolved issues to the next level of support personnel, • Provide accurate information on IT products or services, • Record events and problems and their resolution in logs, • Follow-up and update employee status and information, • Pass on any feedback or suggestions by employees to the appropriate internal team, • Identify and suggest possible improvements on procedures, • Perform research, troubleshooting, • Preparing purchase requisitions and ordering new equipment and parts, • Process documentation, • Other related duties and tasks as assigned. Requirements: • 3+ years’ experience in front-line, tier 1 IT helpdesk support experience, • AS Degree or current student working towards IT degree., • Preferred certifications, A+, Network + and Security +, • Working understanding of live Linux environments, • Understanding of Office 365 management, • Understanding of Microsoft Active Directory, • Tech savvy with working knowledge of office automation products, databases and remote control, • Good understanding of computer systems, mobile devices and other tech products, • Ability to diagnose and resolve basic technical issues, • Employee oriented and cool-tempered, • Comfortable in a high paced, agile environment, • Excellent interpersonal skills, judgment, and decision-making skills, • Other systems used AWS and Azure familiarity, • Excellent written and verbal communication skills, • Knowledge of operating systems, circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming, • Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction, • Use of logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems, • Ability to keep up-to-date technically and apply new knowledge to the job role, • U.S. Citizenship required., • Eligible to be granted interim or have active US Government security clearance.

Job Description Enterfusion is seeking an enthusiastic IT Help Desk Technician to join our growing team! As an IT Help Desk Technician, you will serve as the initial point of contact for clients facing technical difficulties. Your role will be essential in delivering prompt and effective troubleshooting assistance, ensuring client satisfaction, and promoting a productive technical atmosphere. Your practical technical skills and problem-solving expertise will be vital in helping us sustain seamless operations across the organization. A successful Help Desk Technician will have the capability to troubleshoot both software and hardware issues, possess extensive knowledge of computer software and hardware, and demonstrate outstanding customer service abilities. As the first point of contact for customers, the Help Desk Technician must be adept at accurately prioritizing tickets. This role is situated in a dynamic work environment that offers employees the chance to tackle challenges and gain experience with new and evolving technologies. Requirements KEY RESPONSIBILITIES: • Provide technical support via phone, email, and in-person., • Troubleshoot hardware/software issues for desktops, laptops, and mobile devices., • Assist in setting up new employee workstations and documenting solutions in the ticketing system., • Escalate complex issues to senior IT staff., • Help with software upgrades, maintain IT equipment inventory, and assist in procurement., • Participate in IT projects to enhance operational efficiency and prioritize service tickets., • Configure computers, software, and networks; upgrade hardware and remove viruses., • Ensure proper backups to prevent data loss and troubleshoot various IT problems., • Administer servers, desktop computers, printers, network devices, and perform software deployments., • Recommend hardware devices to the sales team and perform other duties as assigned.QUALIFICATIONS:, • 2+ years of desktop support and remote troubleshooting., • Strong technical knowledge of computer systems, mobile devices, and tech products., • Familiarity with Windows and macOS, and common software applications., • Exceptional teamwork, communication, and customer service skills., • Efficient troubleshooting and problem resolution abilities., • IT certifications (e.g., CompTIA A+) are desirable., • Working knowledge of Microsoft Office tools., • Excellent written and verbal communication., • High attention to detail and phone etiquette., • Experience supporting at least one of the following:, • AWS cloud services (S3, EC2, VPC) or Microsoft Azure., • Windows 2012 Server or newer Active Directory., • Troubleshooting enterprise network equipment., • VoIP technologies (Asterisk, Switchvox, Cisco Unified Communications)., • Ubiquiti or Cisco Wi-Fi troubleshooting., • Microsoft O365 management and migrations. Benefits COMPENSATION: Annual salary of $48,000-65,000/year commensurate with experience as well as paid vacation, health insurance plans, retirement program, disability insurance, and life insurance. Benefits Include: ✅ Paid Time Off (PTO) – Accrual begins after 90 days, with increasing PTO over time. ✅ Health Insurance – Enterfusion covers a portion of employee premiums; spouse and dependent coverage available. Two plans through Florida Blue. ✅ Life Insurance – Company-paid coverage for employees. ✅ Short- & Long-Term Disability Insurance – Income protection benefits provided. ✅ SIMPLE IRA – Enterfusion matches employee contributions up to a set percentage. ✅ Continued Learning – Reimbursement for required or beneficial certifications, plus training support. Join Enterfusion and be part of a team that invests in your success!

Job DescriptionTier II Advanced Support Agents provide second-level technical support for the contract environment. They handle escalated incidents and requests that cannot be resolved at Tier I, offering advanced troubleshooting across the customer’s IT infrastructure. Tier II staff support remote connectivity, authentication, email, mobile devices, software installations, and hardware, ensuring timely resolution of complex issues in compliance with established performance standards. Key Responsibilities • Provide advanced troubleshooting and resolution for escalated incidents including:, • Mobile device issues (AirWatch or equivalent mobile service environment)., • Email and Microsoft Outlook functionality., • Personal Identity Verification (PIV) card authentication and access issues., • VPN connectivity (Global Protect, Zscaler, or DHS Workplace remote access tools)., • Microsoft Office suite and Windows operating system issues., • Active Directory account or access issues., • Remote workstation and peripheral troubleshooting (laptops, desktops, tablets, printers, scanners, cameras)., • Remote software installations using approved government tools., • Document all troubleshooting steps and resolutions in the Government ITSM tool (e.g., ServiceNow)., • Escalate unresolved incidents to internal teams or third-party vendors, ensuring complete and accurate ticket handoff., • Answer and respond to transferred calls, chats, and tickets within required service levels., • Support major incident management, participating in bridge calls and providing status updates on customer impacts., • Monitor and maintain service quality, ensuring that Tier II incidents are resolved or escalated within required timeframes., • Contribute to knowledge management by creating and updating troubleshooting documentation, knowledge articles, and SOPs., • Collaborate with Tier I staff to provide feedback and informal training on recurring escalation issues., • Participate in continuous improvement initiatives, recommending process or tool enhancements.Minimum Qualifications, • Education: Associate’s degree or higher in Information Technology or related field (preferred)., • Experience:, • Minimum 3–5 years of experience in IT support, help desk, or technical troubleshooting., • Experience supporting enterprise environments and federal customers strongly preferred., • Certifications:, • ITIL v4 Foundation (required)., • CompTIA A+, Network+, or Security+ (preferred)., • Microsoft Certified Desktop Support Technician (MCDST) or equivalent (preferred)., • Skills:, • Strong technical troubleshooting skills for enterprise applications, networks, and operating systems., • Proficiency with ITSM tools (ServiceNow experience preferred)., • Ability to manage multiple escalations simultaneously while maintaining attention to detail., • Strong communication skills for working directly with end-users and documenting technical solutions., • Customer service focus with ability to explain complex issues in simple terms.Other Requirements, • Must be a U.S. Citizen., • Must pass government background investigation. A3T offers excellent benefits to enhance the work-life balance, including: • Medical Insurance, • Dental Insurance, • Vision Insurance, • Life Insurance, • Short Term & Long-Term Disability, • 401k Retirement Savings Plan with Company Match, • Paid Holidays, • Paid Time Off (PTO), • Tuition and Professional Development Assistance RaUT9vOIyo

Job DescriptionDescription: Why Everstory At Everstory Partners, our mission is to create supportive spaces where individuals and families can find solace, meaning, and hope in the midst of loss. At the heart of our mission is a deep understanding of the profound and complex nature of grief. Every person’s journey through loss is unique, and we are committed to providing compassionate and personalized support. We also believe that grief is not a problem to be solved or a burden to manage alone, but rather a natural and beautiful part of the human experience. Backed by our national strength and our local partners’ role is to be a steady presence, a source of comfort and guidance, and a partner in celebrating the life and legacy of the person who has passed. The Impact You Will Make The Regional Operations Excellence Director is a senior leadership role focused on driving consistency of operations and the optimization of processes, procedures, and service quality. With a commitment to continuous improvement, this role supports the SVP of Operations and corresponding AVPs of Operations in executing organization wide programs, projects, and initiatives to Everstory Partner’s standard of excellence, improving overall compliance and competence of the field Operations teams. Responsibilities • Track and communicate organization-wide programs and projects on a weekly, monthly, quarterly, and annual basis to ensure alignment with business goals and objectives related to the time periods., • Develop both strategic and tactical plans outlining all process steps needed to achieve the desired compliance and competence goals for each organization-wide program and/or project., • Guide area and location level teams through change management required by operational excellence initiatives; leading through influence., • Identify areas for improvement in systems, processes, and procedures to enhance overall execution of operations initiatives and service quality., • Measure and report on field operations effectiveness as related to organization-wide programs and projects to ensure defined business goals are met or exceeded; identifies locations or areas that struggle to meet goals and puts remediation strategies in place., • Partner with Support Center department leadership during the planning, implementation, and ongoing support phases of programs/projects to execute effectively at the location level., • Compassion - Genuinely cares about people; is concerned about their work and non-work problems; is available and ready to help; is sympathetic to the plight of others not as fortunate; demonstrates real empathy with the joys and pains of others., • Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect., • Ethics and Values - Adheres to appropriate (for the setting) and effective set of core values and beliefs during both good and bad times; acts in line with those values; rewards the right values and disapproves of others; practices what he/she preaches. Role Competencies • Business Acumen – Knows how businesses work. Knowledgeable in current and possible future policies, practices, trends, technology, and information affecting their business and organization. Is aware of how strategies and tactics work in the marketplace., • Drive for Results – Can be counted on to exceed goals successfully. Is constantly and consistently one of the top performers. Steadfastly pushes self and others for results., • Peer Relationships – Can quickly find common ground and solve problems for the good of all. Is seen as a team player and is cooperative. Easily gains trust and support of peers. Encourages collaboration., • Problem Solving – Probes all fruitful sources for answers. Can see hidden problems. Is excellent at honest analysis., • Planning – Accurately scopes out length and difficulty of tasks and projects. Sets objectives and goals. Breaks down work into the process steps. Measures performance against goals. Evaluates results., • Motivating Others - Can motivate many kinds of team or project members. Pushes tasks and decisions down. Invites input from each person and shares ownership. Is someone people like working with.Requirements:, • Bachelor’s degree in business, operations management, or relevant field., • 5+ years of experience in a multi-site, operations leadership role., • Proven track record of implementing successful programs and projects across an area, region, or organization., • Strong computer skills with high level proficiency with Microsoft Excel, Outlook, PowerPoint, Word, and expense management/travel management platform., • Highly detail oriented with strong organization and time management skills., • Proactive business approach, with the ability to influence teams without direct supervisory authority., • Ability to build rapport across organization with peers, leaders, and departments., • Remote field-based or Florida Support Center, M-F required, some weekends as needed., • This position may operate in a professional office environment which may be noisy or disruptive at times., • The role routinely uses standard office equipment such as computers and phones., • This is a full-time position reporting to the SVP of Operations with typical office hours and additional time as needed. Everstory Partners is proud to provide our employees with a quality work environment and opportunity for both personal and professional growth. As part of our ongoing commitment, we offer a competitive benefits package for our Full-Time Employees including: • Medical, Dental, Vision, Life, AD&D and STD Insurance, • Tuition Reimbursement, • Career Advancement and Training, • Funeral and Cemetery Benefits, • Employee Referral Bonus The pay range for this role is based on a wide range of factors that are considered in making compensation decisions regardless of race, gender, age, religion, or any other protected characteristic. They include skill set, experience and training, licensure and certification, and other business and organizational needs. This range estimate has been adjusted for the applicable geographic differential associated with the location at which the position may be filled. Compensation decisions are dependent on the circumstances of each hire.

Job Description JOB FUNCTION: The Regional Service Manager (RSM) leads field operations across a defined multi-state territory, ensuring safe, efficient, and contract-compliant service for industrial water treatment systems. This position manages a team—including Area Supervisor(s), Project Coordinator, Maintenance Technician, and Field Service Technicians—holding full responsibility for safety, regional P&L performance, contract execution, personnel management, and continuous operational improvement through the company’s safety and quality systems. ESSENTIAL FUNCTIONS: 1. Lead, coach, and support a regional team to deliver high-quality field service that meets or exceeds contractual and customer expectations., 2. Oversee daily operations including scheduling, site coverage, task execution, and technician utilization, in partnership with the Area Supervisor(s)., 3. Manage regional Profit & Loss performance by optimizing labor, travel, and resource allocation; ensure services are delivered efficiently and within budget., 4. Use internal systems such as Task Management software, Intelex, and the Quality System to monitor KPIs and maintain compliance with safety and quality protocols., 5. Act as the point of contact for escalated service issues, customer communication, and execution of contractual obligations., 6. Support project planning and execution through the Project Coordinator for system startups, upgrades, and transitions., 7. Ensure all services are performed safely and in accordance with company and regulatory requirements., 8. Lead the hiring, development, and performance management of field staff, promoting a culture of accountability and growth., 9. Review and drive improvements in preventive maintenance, response time, task closure rates, and customer satisfaction. KEY BEHAVIORS: 1. Customer Service: Proactively developing customer relationships by making efforts to listen and understand the customer (both internal and external); anticipating and providing solutions to customer needs; giving high priority to customer satisfaction., 2. Professionalism: Maintaining a high-quality professional appearance and standardizing to improve performance and reputation., 3. Continuous Improvement: Refining and developing new tools and processes through creativity and innovation., 4. Drive to Win: Passionate and candid; challenges are eagerly accepted, and motivated to grow., 5. Spirit of Family: Treating all people with respect by supporting and giving back to employees, customers and local communities. Promoting opportunities within and through referrals. QUALIFICATIONS: 1. Minimum 2 years of leadership or management experience in a field service or operational environment., 2. Preferred: Bachelor’s degree in Engineering, Business Administration, or a related technical or management field., 3. Industry experience in water treatment or similar fields (e.g., chemical processing, power generation, HVAC, or industrial utilities) preferred., 4. Proven ability to manage remote teams and complex site operations., 5. Working knowledge of contract interpretation, task scheduling, safety compliance, and service delivery metrics., 6. Experience with field service management tools; familiarity with Task Management software and Intelex Safety Management a plus., 7. Strong financial acumen, with prior responsibility for managing budgets or regional P&L preferred., 8. Proficient in Microsoft Office and digital systems for tracking, communication, and reporting., 9. Willing to travel 30–50% within the assigned region, including some overnight stays.

Job Description Automotive Marketing Sales Representative Automotive Marketing Sales Representative -Hybrid Do you have experience selling services to automobile dealerships? We’re looking for enthusiastic subject-matter experts with a passion for helping people. Sound like you? Let’s talk… We are looking for an experienced and dedicated Automotive Marketing Sales Representative to join our growing team. The role is a mid-level sales position and will generate new clients for Gravitational Marketing's flagship product, Rich Dealers®, and other dealership marketing services we have developed. THIS POSITION IS FOR PROFESSIONALS WHO HAVE WORKED FOR VENDORS OUTSIDE DEALERSHIPS The Sales Representative will be working closely with opportunities created by our internal Sales Development Team in additional to hunting for additional opportunities via our various marketing and trade show efforts. You’ll be meeting via remote presentations with Dealer Principals and General Managers within the automotive dealerships to share our unique solutions to grow our expanding client base. Ultimately, we're looking for an experienced, smart, and hungry sales superstar who has grown tired of the standard automotive marketing grind. Why people LOVE working here: · We have a positive, success-minded culture and believe life and business should be ESP— Enjoyable, Simple & Prosperous. · We have an exciting, vibrant, creative work environment. · We do something with purpose to really help people grow and improve. · Employee growth and fulfillment is a primary focus. Additionally: · We're ranked as one of Central Florida's Best Places To Work. · We have a National "Great Place to Work" certification. · We’ve been voted one of “Orlando’s Coolest Office Spaces.” · The company was founded and is led by two UCF grads. · Our leaders have been named two of Orlando's "40 Under 40” and named as some of Orlando’s “Most Influential Men.” Our Mission (no platitudes here): …is to inspire and encourage people and companies, through creativity, to think differently, to be better, to achieve more than they ever thought possible, by breaking norms and making life and business ESP—Enjoyable, Simple & Prosperous. As a Automotive Marketing Sales Representative with Gravitational Marketing, you'll be responsible for: · Learn training materials, become a Rich Dealers product expert, and be ready to start contacting new prospects within weeks of your start date · Utilize smart, targeted questions to speak knowledgeably with decisions makers such as Dealer Principals and General Managers of car dealerships · Quickly build interest and opportunities with new prospects · Negotiate and close new clients · Meeting reasonable weekly/monthly goals and established metrics · Managing your pipeline using our customized CRM Required Skills/Experience for an Automotive Marketing Sales Representative: · Excellent written and verbal communication skills · Strong work ethic, initiative, positive attitude & high energy · Openness to learn & willingness to try anything · Experience working with an online CRM · Persistence to overcome obstacles and achieve quotas · Experience selling marketing tools, digital marketing programs and/or software to automotive dealerships Successful Automotive Marketing Sales Representative have: · Sincere customer empathy · Experience prospecting and selling advertising/consulting services to dealerships · Highly organized and strong time management skills · Ability to work in dynamic, changing environment with minimal direction · Hustle and Persistence- We love achievers! Our Automotive Marketing Sales Representatives Enjoy: · Competitive Market-Based Salary (determined by education, experience and related work history) · Fun, casual work environment. · A manageable work/life balance. · 5 Weeks Vacation (seriously!). · Automatic 3% employer 401K contribution (after 1 year of employment). Additional benefits include: · Skills Enhancement Paid Education Program – we invest in the people that drive our business. · Kindle Book Club – we support those who take initiative to learn and become a better person. · Themed Office Activity Days – we LOVE to have FUN! This position is hybrd- you must be able to work in our Orlando office from time to time, but mostly will be work from home. Powered by JazzHR uzVJEE0qH3

Job DescriptionCompany Description Founded in 2001, family owned and operated AireSpring is a leading Provider of Cloud Communications, Managed Connectivity and Managed Security which has earned its stellar reputation by taking service and support to the next level, delivering an award-winning customer experience that far exceeds the industry standards. AireSpring has delivered 20 years of outstanding service to its rapidly rising base of national and global customers, while growing organically and remaining debt free. As the trusted provider to over 22,000 enterprise locations worldwide, our mission is to help our clients connect and communicate easily. We aim to delight our customers and partners by providing personalized, outstanding service. The company has built a solid reputation of integrity, reliability and dependability with its channel partners, end-user customers and technology partners. We have received more than 100 coveted industry awards including "Product of the Year- SD-WAN and UCaaS", "Excellence in Customer Service", "Unified Communications Excellence", "Best in Show," "Best Telecom Deal" and "Top Channel Program". Job Description We are seeking a highly skilled Staff Accountant with strong experience in reconciliations, accounting cleanup, and financial reporting support to help drive our finance & accounting transformation. This role is ideal for someone who thrives on building structure out of complexity, enjoys working with large volumes of accounting data, and can produce clear, well documented schedules that connect financial statements to the operational performance of the business. The right candidate will not only resolve current issues but also design processes and controls that improve accuracy and reduce errors going forward. Key Responsibilities • Perform reconciliations and accounting cleanup where needed to ensure accuracy of the general ledger and financial statements., • Build and maintain supporting balance sheet schedules, ensuring completeness and alignment with GAAP requirements., • Design and implement processes that strengthen reporting discipline, improve efficiency, and mitigate future errors., • Conduct tests of balance sheet accounts and other analyses to validate account balances and strengthen financial controls., • Develop structured, concise reconciliation schedules and financial support packages to enhance finance transformation initiatives., • Bridge financial reporting and business operations by translating financial statements, including the income statement, into clear indicators of operational performance and forward-looking business health., • Partner with senior finance leadership to implement corrective entries when necessary and establish sustainable reporting practices., • Handle large data sets efficiently, ensuring accuracy and transparency in all reconciliations and schedules. Qualifications • Bachelor’s degree in Accounting, Finance, or related field., • 3–5 years of accounting experience, with strong background in reconciliations, accounting cleanup, and financial reporting support., • Solid knowledge of GAAP and experience preparing financial statements and supporting schedules., • Advanced Excel skills, including pivot tables, vlookup/index match and complex formulas for reconciliation and analysis., • Experience with QuickBooks or similar accounting systems; ability to extract and organize data efficiently., • Exceptional attention to detail and a structured, methodical approach to problem solving., • Strong communication skills with the ability to distill complex data into clear, concise schedules and explanations., • Ability to link financial results to operational performance and provide insights into forward looking indicators of business health., • Comfortable in a fast-paced environment with competing priorities, and able to roll up your sleeves to get work done. This is a hands on role where your ability to bring order to complexity will make an immediate impact. You will play a key role in strengthening our financial reporting processes, bridging financial results with operational performance, and building sustainable practices that drive finance transformation in partnership with senior leadership. Additional Information WHAT THIS COMPANY OFFERS YOU: • Medical Benefits with optional supplemental services through AFLAC, • Paid Time-Off Plan, • Paid Holidays, • 401K with employer match All your information will be kept confidential according to EEO guidelines.

Job Description Job Title: Senior Graphic Designer Part-time, onsite 20-25hrs/wk Hourly: $35.00/hr Hours of Operation: 9a-3p Location: Conway, Florida Job Description: We're seeking a skilled Senior Graphic Designer to provide support for a dynamic and fast-paced environment for an Educator. The ideal candidate will have expertise in Adobe Creative Suite, Microsoft Office, and Google Drive. Responsibilities: Update existing design files in InDesign, Illustrator, Photoshop, and Canva Prepare files for print production Support dynamic visual presentations (PowerPoint) Photo correction Prepare new supporting graphics for upcoming events Respond to emails about design projects Track projects in the queue and follow up to ensure deadlines are met Requirements: 4+ years tenured experience Proficiency in: • Adobe Illustrator, Photoshop, InDesign, and Canva, • Microsoft Word, PowerPoint, and Excel, • Mac computer interface, • Google Drive Excellent cross-functional collaboration and communication skills High level of professionalism, customer service, and responsiveness Project Details: Estimated duration: 4-6 weeks (possibility to extend) In-office support: 20-25 hours/week Specific projects include: • Upcoming events in July and August, • Website updates needing graphic support, • Print ad resizing, • Corporate collateral updates (business cards, etc.) This is a part-time position, onsite in the Orlando Florida Area. Remote work is not an option for this opportunity. To apply, please submit your resume and portfolio link/case studies for immediate consideration. Due to the volume of applications, we are unable to respond to each application personally. If we are interested in your qualifications, we will contact you via telephone or email as soon as possible. By applying for this position, you agree to be contacted by email or text message. Message and data rates may apply. icreatives is an Equal Employment Opportunity Employer. All qualified applicants and talent will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristics protected by law. We believe in providing a culture that embraces and champions diversity, equity, and inclusion because it truly fosters creativity.

Job Description A-Line Staffing is now hiring Pharmacy Benefit Management (PBM) Call Center Rep in Remote (CST hours). The Representative II would be working for a Fortune 500 company and has career growth potential. This would be full time / 40+ hours per week. If you are interested in this Representative II position, please contact Lindsay at Pharmacy Benefit Management (PBM) Call Center Rep Compensation • The pay for this position is $20.28 per hour, • Benefits are available to full-time employees after 90 days of employment, • This position is a contract assignment with potential to hire on permanently based upon attendance, performance, and business needs, • The required availability for this position is Monday–Friday, between 7:00 AM – 6:00 PM CST, • Training is 53 days, Monday–Friday, 8:00 AM – 4:30 PM CST with mandatory 100% attendance and no scheduled time off, • Fully remote position (never onsite), • All training, interviews, and meetings are on-camera via webcam, • Handle a high volume of inbound and outbound calls in a healthcare call center environment, • Support Medicare and pharmacy benefit processes, including prior authorizations and appeals, • Accurately document case activity in multiple software systems, • Meet or exceed productivity, turnaround time, and quality standards, • Communicate resolutions to providers or beneficiaries via phone and written correspondence, • Ensure compliance with HIPAA and company service policies, • At least 2 years of healthcare and/or healthcare call center experience, including problem resolution, business writing, quality improvement, and customer service, • At least 6 months of experience working in a virtual role without a supervisor onsite, • At least 6 months of high-volume call center experience, • Verifiable High School Diploma or GED, • Ability to work CST hours (Monday–Friday, 7:00 AM – 6:00 PM CST), • Wired internet connection (no Wi-Fi) with minimum 25 Mbps download and 5 Mbps upload speeds (screenshot required), • Webcam and comfort being on camera for all training, meetings, and team interactions, • Experience with PBM (pharmacy benefit management) or pharmaceutical-related work