TCMM Program Associate
6 days ago
Minneapolis
Job Description Position Information Job Title: Twin Cities Mobile Market Program Associate Program/Dept: Affordable Grocery Program Location: New Hope, MN Manager: Affordable Grocery Program Supervisor This is an hourly non-exempt position, 40 hours per week, with an option to work 4 10-hour days (Mon-Thurs), with a competitive benefits package. The hourly pay range is between $19.23 - $20.19 per hour. Job Summary The Twin Cities Mobile Market (TCMM) Program Associate will assist with the efficient and smooth operations of the Twin Cities Mobile Market program. This includes staffing the Twin Cities Mobile Market sales in the community, handling money, providing excellent customer service, assisting with record keeping. This position will also assist as a backup for the Fare For All team. The TCMM Program Associate is essential in building relationships with community members, eager to spread the word about our programs, and sharing community feedback with teammates. This position will require lifting up to 40 pounds on a daily basis, twisting, standing, and bending[SW3] while loading, unloading the bus, assisting shoppers, and personal shopping. Core Job Functions • Administration, • Work with Affordable Grocery team to prepare and operate daily programming., • Handle financial transactions at Twin Cities Mobile Market sites and ensure accurate record keeping at each location we serve., • Communicate with Community Engagement staff on stories, experiences, feedback, and insights you gather from your time in the community., • Assist with data entry and record keeping of site payments as needed., • Answer phones and emails in response to customer calls., • Help with program outreach materials and customer communication as requested., • Participate in staff meetings., • Program Implementation, • Attend Twin Cities Mobile Market sites daily; this includes riding in the bus to sites within the twin cities metro area, preparing supplies, greeting and coordinating site volunteers, providing excellent customer service, and ringing up customers., • Develop trust and relationships with TCMM customers and other key partners., • Share about program offerings such as Market Bucks., • Keep notes of customer requests, feedback, and insights., • Create accurate signage, pricing, and updated flyers on Canva.[HG4], • Ensure accurate signage, pricing, and updated flyers are available daily on the bus., • Assist with outreach fairs and events for specific sites as needed., • Warehouse Operations, • Assist with daily loading and unloading of TCMM inventory., • Assist with month end TCMM inventory as needed., • Assist with restocking TCMM bus and warehouse inventory.[HG5], • Maintain TCMM warehouse clean and organized.[HG6], • Assist with other duties as assigned. Skills, Knowledge and Abilities • Must be able to work effectively with partners who are significantly diverse with respect to age, race, ethnicity, gender orientation, socioeconomic status, nationality, and religion, • Must be able to work effectively in an organization that has recognized its own issues related to equity and is seeking to be more representative of the community, • Demonstrated commitment to hunger relief focused on health, nutrition, and equity, • Excellent attention to details, • Must be able to accurately count and manage cash, • Knowledge of Microsoft Word, Excel, and Outlook[HG7], • Effective communication, writing, and listening skills, • Ability to manage multiple projects at any given time and complete tasks and assignments as assigned Minimum Education and Experience • High School or GED or 1-2 years of equivalent combination of education and experience to successfully perform the job duties., • Experience in retail or customer service a plus., • Experience using a cash register or Point of Sales system is plus., • Experience working in a community-based nonprofit is preferred. Licenses and/or Certifications • Valid MN driver’s license and proof of auto insurance. Dependable transportation is required. Working Conditions and Environment This position is located in a dog-friendly office setting. The building is accessible and smoke free. The work schedule changes based on Twin Cities Mobile Market stop times. Sites are scheduled Monday through Thursday, there is the possibility of leaving early on Fridays if you have put in extra hours during the week. Must be able to lift a minimum of up to 40 pounds on a daily basis, this is an essential part of the job when loading and unloading inventory from the bus each day. You must have the ability to utilize various office equipment (e.g., computer, phone, and cash register) on a continual basis. All employees must be able to work effectively in a mission-driven agency whose clients and staff exhibit significant diversity with respect to race, ethnicity, gender orientation, socio-economic status, nationality, and religion. People of Color and LGBTQ people are strongly encouraged to apply. The Food Group is an equal opportunity employer. Organization Overview The Food Group (TFG) is a local food equity nonprofit. For more than 45 years we have worked to provide nutritious food to those who need it most in our community. We work at the intersection of food access, equity, and nutrition issues related to food and hunger in Minnesota. We work across the food system and our programs include anti-hunger initiatives, affordable grocery, advocacy, and sustainable farming. Our culture and environment can be described as high-trust, cooperative, collaborative, open, and fun. We are team of approximately 60 people with three locations in New Hope, St. Paul, and Marine on St. Croix. We are a workplace that is full of people who genuinely appreciate each other and work best when tackling big ideas as a team. We value individuals who bring their life experiences to their work, knowing that the ways that they have experienced racial, economic, or gender injustice drive their passion to create change. We are a team of passionate, dedicated people who work alongside each other. Equity is fundamental to our mission to fight hunger and nourish our community. Where we live, how much money we make, or the color of our skin currently influences access to healthy and culturally connected foods. We must address the roots of these inequities so everyone in our community has the opportunity to live their best life. We believe in working with our community and organizations to improve food access and make systemic changes. To do so, equity is a part of all aspects of our work. We invite individuals from different abilities, ethnicities, genders, races, religions, sexual orientations, and socioeconomic backgrounds to take part in and shape the work in the community. Benefits • Medical & Dental, • 401k Employer Contribution, • Employer-paid life insurance/AD&D up to 2x the employee’s annual salary, • 16 days of Paid Holidays, • Up to 18 days of Paid Time Off, • Volunteer Time Off, • Paid Parental Leave, • Employee Assistance Program How to apply Interested parties should send a cover letter and current resume via the organization’s website at Job Opportunities - The Food Group (thefoodgroupmn.org).