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Immediate long term contract opportunity for Telecom / Voice Analyst with direct client in Arlington, VA. Trigyn's direct govt. client has an urgent long-term contract opportunity for a Tier 2 Voice Analyst in Arlington, VA (Remote/Hybrid). NOTE: This position is primarily REMOTE, however onsite work will be occasionally required. Description: This position will be responsible for Tier 2 operational support, including triage, escalations and projects. This role is a part of the voice services program under the Unified Communications team within the Customer Experience division in client's Department of Technology Services (DTS). The portfolio of voice products includes Microsoft Teams Phone, Cisco Call Manager, Five9 call center solutions, video intercoms, and legacy voice services. Duties include: • Supporting day-to-day operations for the cloud and on-premise voice services • Providing Tier 2 support for issues related to the voice systems and related integrations • Serves as point of facilitation for the client's managed services provider for triage and escalations • Coordinating with internal teams (ex. cabling, network, security, endpoint, etc.) for hardware, infrastructure and service issues • Generating operations and analytics reports • Working with help desk, end users and client’s managed services provider • Evaluating new products and services • Leading small projects and upgrades • Providing technical support on larger operational efforts and project implementations • Developing operational documentation • Conducting end user training Qualifications: • Requirement - At least 5-7 years of telecommunications and networking experience with technologies such as PSTN, VoIP, call centers, IVR, UCaaS, CCaaS, SIP, SBCs, QoS, cloud • Requirement - Direct experience with Cisco Call Manager and Teams Phone • Preference – Direct experience with Five9 or similar CCaaS product a plus • Preference - Experience working in federal, state or local government a plus. TRIGYN IS AN EQUAL OPPORTUNITY EMPLOYER About Trigyn: Trigyn is an IT Services Company that has been in business for 30 years with more than 1,500 resources deployed today. Trigyn is ISO 9001:2015, ISO 27001:2013 (ISMS) and CMMI Level 5 Certified. Trigyn is an E-Verify® Employer.

Job Description MKS2 Technologies, LLC, an award-winning high growth small business, creates innovative and customer-centric technology solutions in the areas of Cyber Security, Instructional Design and Training, Software Engineering and IT Support Services to improve the security and well-being of our clients. Our commitment to excellence and our "Mission First" orientation has resulted in steady growth and an expanding client base across government agencies. We have employees nationwide and for the past three consecutive years were named one of the fastest growing Veteran-owned companies in the nation. Please take a moment to browse through our website and learn more about what it means to serve with MKS2. Senior Accounts Receivable Financial Analyst The senior accounts receivable financial analyst will support a project providing enterprise financial management support for a large government agency. Pay Rate: $41.82 - $45.67 per hour during the initial six-month contract term (negotiable). $105K - $115K upon permanent conversion. Work Location: On-site in Arlington, VA. Basic Required Qualifications and Skills: • Bachelor's degree in a relevant discipline from an accredited institution of higher learning., • 4+ years of experience performing tasks similar to those stated below., • Ability to maintain patience and professionalism with challenging customers/vendors., • Strong attention to detail and excellent command of grammar and language., • Must have strong interpersonal and communications skills (both oral and written) with a focus on customer service and demonstrated ability to effectively interact at all levels across the organization to build successful relationships., • Excellent consultation, conflict resolution, negotiation, and facilitation skills to gain consensus in a matrixed and complex organization., • Proven problem-solving skills with demonstrated ability to think out of the box and generate creative solutions; ability to break a complex problem down into its component parts and arrive at the appropriate solution in a timely fashion., • Must be flexible and able to thrive in a time-sensitive environment to meet strict deadlines., • Positive attitude, averse to the status quo, always looking to improve current processes and procedures; ability to see opportunities for change, to capitalize on them, and implement them when appropriate for the benefit of the organization., • A self-starter with a strong work ethic who sets high standards for self and others and demonstrates enthusiasm for the mission of the team., • Demonstrated proficiency in Microsoft Excel and/or Access – pivot tables, v-lookup, graphs/charts/visuals, analytics., • Please note that pursuant to a government contract, this specific position requires U.S. Citizenship., • Bachelor's degree is in Finance or Accounting., • Auditor's mentality - someone who is naturally curious and committed to investigating and uncovering anomalies., • Bill customers for goods and services and/or debts owed, such as unauthorized travel costs, vendor overpayments, employee relocation overpayments, etc., • Prepare dunning (collection) notices and correspondence and answer inquiries regarding bills rendered, accounts receivable, and collection items. Maintain professional decorum/de-escalation., • Perform financial analysis and reconciliations., • Perform auditing and investigative analysis of collections., • Research and resolve payment discrepancies; investigate and resolve customer queries., • Monitor customer account details for non-payments, delayed payments, and other irregularities., • Collect, categorize, and maintain Accounts Receivable (AR) collection records., • Use receivables application in the UFMS system of record., • Generate aging analysis and review AR aging to ensure compliance with the payment plan., • Report on AR balances - current and delinquent accounts, collections., • Prepare ad hoc reports as well as prescribed reporting requirements from DOJ/Treasury (i.e., IPERA)., • Draft SOPs/desk procedures/flow charts for the accounts receivable functions., • Provide training and guidance on improper/erroneous payments and the collection of debts. Diversity creates a healthier atmosphere: MKS2 Technologies is proud to be an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

Job Description About Reingold Reingold is a full-service marketing and creative firm in Alexandria, VA. For more than 40 years, we’ve been driven by a simple mission: to help organizations –– whether in the government, nonprofit, or business sector –– as they strive to make the world a better place. We hire top-notch talent to develop and launch compelling, inventive communications campaigns, leveraging the latest technology and digital media strategies that enable our clients to meet their audiences where they are. We’re proud to say we’ve built a team of curious, passionate pros — from marketers and tech wizards to designers and strategists — who love what they do and bring their A-game every day. We take our work seriously, but not ourselves. We believe great ideas come from collaboration, humor, and a little bit of fun along the way. When you work at Reingold, you get more than a job, you get a community. We offer competitive salaries, a comprehensive benefits package, a dynamic hybrid work environment, a vibrant workplace and growth opportunities in a variety of specialty areas. That means when we find great people (and they find us), they stick around for the long term. That's where you come in. We’re looking for a Sr Data Analyst Consultant to partner with cross-functional teams and help uncover meaningful business insights across a variety of industries. In this role, you’ll blend analytical thinking, business curiosity, and strong communication skills to deliver impactful reporting, dashboarding, and ad-hoc analysis that drives smarter decisions, while also helping shape internal data strategies and best practices. This is a hybrid role, requiring at least two days per week on site at Reingold’s headquarters in Alexandria, VA. Here’s the work you’ll do: Essential Functions: • Lead cross-functional teams to deliver successful projects involving research and discovery, program evaluation (especially training programs), and data analysis and reporting., • Provide direct support to clients for creating data-driven narratives that prove impact., • Design and develop evidence-based strategies and plans for complex data projects and present them to internal and client audiences., • Collaborate closely with technical developers to translate business requirements into client-ready solutions (dashboards, apps, automations)., • Analyze and report on a wide range of quantitative and qualitative data, including creating graphs, writing key takeaways, and translating findings into recommendations., • Identify and address opportunities to increase project team efficiency and impact through technology solutions, especially artificial intelligence (AI)., • Uphold industry standards for data quality, reporting integrity, and project management., • Support project leaders with staffing, strategy, and prioritization decisions.This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time. This role is a good fit for someone with these qualifications, experience and skills: Required Qualifications: • Bachelor’s degree in business administration, management, or a research-oriented social science., • At least five years of experience, including in account management, consulting, or similar customer service roles., • Experience with research methodologies, especially survey design, focus groups., • Advanced proficiency in Excel, including nested formulas, pivot tables, and dual-axis graphs., • Experience building dashboards and data visualizations using Power BI or Tableau., • Proficiency in PowerPoint and Word, especially formatting graphs and tables., • Experience coordinating teams and reviewing others’ work for accuracy and strength., • Active Secret U.S. government clearance or ability to obtain one. Must be a U.S. Citizen.Preferred Qualifications:, • Familiarity with the Microsoft Power Platform is a plus., • Knowledge of SQL, DAX, or similar coding languages., • Experience working with government clients or with health data., • Experience with task tracking tools, such as Monday.com, Jira, or Asana., • Credentials or coursework related to project management (e.g., PMP)., • An interest in education, health care, or military or veteran communities., • Experience with web analytics platforms (e.g., Google Analytics / GA4, Adobe Analytics) or data visualization tools like Google Looker Studio., • Experience with designing and implementing digital measurement strategies, defining Key Performance Indicators (KPIs) to track web traffic, conversion rates, and marketing program success., • Experience analyzing digital marketing metrics, web user behavior to inform business strategies., • Critical thinking skills, with a mindset for both the big picture and the small details., • Strong organizational skills and a reputation for being detail oriented., • Exceptional writing and speaking skills., • Innate desire for continual performance improvement., • Ability to prioritize and complete work with minimal supervision., • Aptitude and passion for learning new technologies. Work environment and physical requirements: Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 15 pounds Reingold is dedicated to providing equal opportunity for individuals of all abilities. If you require assistance or need accommodation at any stage of the application process because of a disability or medical condition, please feel free to email or contact a member of the People & Experience team at 202-333-0400. Reingold has a policy of maintaining a workplace free of drugs and alcohol. For access to the full policy, which is part of the Reingold Employee Handbook, email . Reingold ensures a safe, healthy, and productive work environment for its employees and others. All applicants are advised that full compliance with this policy is a condition of employment at Reingold. Applicants must have authorization to work for any employer in the United States. We are currently unable to sponsor or to take over sponsorship of an employment visa. U.S. citizenship may be required for future project assignments that involve access to classified information. Candidates must be able to obtain and maintain a U.S. government security clearance if required. Reingold is proud to be an Equal Opportunity Employer. We invite applications from all interested individuals including veterans and persons with disabilities. Powered by JazzHR 3jHvgzTgue

Job Description Financial Management Analyst – Audit Liaison & Assessable Unit Support Location: National Capital Region Job Type: Full Time Levels: Staff to Manager Clearance: Secret Internal: FIART3 Montcure, LLC is a Service-Disabled Veteran-Owned Small Business (SDVOSB) founded with a vision to revolutionize consulting and advisory services through innovative, data-driven solutions. The Montcure team recognize the unique challenges faced by organizations and governments in today’s rapidly evolving business environment. Job Summary: The Financial Management Analyst – Audit Liaison & Assessable Unit Support provides direct support to the Department of Defense Financial Improvement and Audit Readiness (FIAR) program by serving as a central coordination point between external auditors, Government stakeholders, and assessable unit (AU) owners. This role is responsible for managing audit engagement activities, facilitating timely responses to auditor requests, and supporting assessable units throughout the audit lifecycle. The analyst ensures audit requests are properly tracked, documented, and resolved while supporting audit sustainment and remediation efforts in accordance with FIAR guidance and DoD audit requirements. Key Responsibilities: Audit Liaison Support: • Serve as a primary audit liaison for assigned assessable units and functional areas., • Coordinate and manage auditor requests, Prepared-By-Client (PBC) items, and data calls., • Ensure audit requests are properly assigned, tracked, and responded to within established timelines. Assessable Unit Support: • Support assessable unit owners during audit walkthroughs, testing, and inquiries., • Assist assessable units in identifying, gathering, and validating audit evidence., • Ensure consistency and completeness of audit responses across assessable units. Audit Issue Management: • Track Notices of Findings and Recommendations (NFRs), observations, and audit issues., • Assist in coordinating responses to audit findings and support remediation efforts., • Monitor corrective action plans (CAPs) and support audit sustainment activities. Documentation & Reporting: • Maintain audit request trackers, issue logs, and supporting documentation repositories., • Prepare audit status reports, metrics, and briefings for Government leadership., • Ensure audit documentation complies with FIAR guidance and Government quality standards. Stakeholder Coordination: • Facilitate communication between auditors, assessable unit owners, FIAR leadership, and other stakeholders., • Schedule and support audit meetings, walkthroughs, and briefings., • Support knowledge transfer and continuity through development of desk procedures and SOPs. Qualifications: Education: Bachelor’s degree in Accounting, Finance, Business Administration, or a related field, or equivalent relevant experience. Experience: • Minimum 1 year of experience supporting financial audits, FIAR initiatives, audit liaison functions, or DoD financial management programs., • Experience working directly with auditors, assessable unit owners, or audit response tracking tools is preferred. Skills: • Knowledge of DoD financial audit processes and FIAR methodology., • Experience coordinating audit requests, PBCs, and supporting documentation., • Strong organizational and tracking skills with attention to detail., • Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook, Visio)., • Strong written and verbal communication skills for interaction with auditors and senior stakeholders. Desired: • Experience supporting Independent Public Accountants (IPAs) or DoD financial statement audits., • Familiarity with NFR tracking, audit sustainment, or remediation frameworks. Status: Contingency – This work is contingent upon award. Salary Range: $80-$150k per year Career Level Alignment: • Junior Analyst: 1–3 years audit or FIAR support experience, • Mid-Level Analyst: 4–6 years audit liaison and AU support experience, • Senior Analyst: 7+ years leading audit coordination and issue resolution Montcure, LLC is an Equal Opportunity Employer. Montcure, LLC does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

Job DescriptionAcquisition Program Analyst – Senior Clearance: TS/SCI Onsite 5 days per week This position provides critical PEM support for programs of record (PoR) across the AQP portfolio. SAF/AQP – Global Power Programs Directorate Nationwide IT Services (NIS) is currently looking for a Sr. Acquisition Program Analyst, to support SAF/AQP, Global Power Programs Directorate. AQP Directs, plans, and programs for development, procurement, and product support of $10B portfolio of global power programs. The portfolio includes legacy fighters, fifth-generation aircraft, as well as sixth generation aircraft programs. It encompasses the entirety of the DAF munitions procurements to include weapons currently used in Operation Inherent Resolve (OIR) such as Joint Directed Attack Munition (JDAM), Small Diameter Bomb (SDB), and Hellfire missiles. Finally, the Global Power portfolio captures the DAF investments in the nuclear triad to include the legacy and modernized of the Intercontinental Ballistic Missile (ICBM) and Cruise Missile programs. The portfolio is increasingly vital cross-cutting Air Force Global Power priorities such as Nuclear Command Control & Communications, Operational Imperatives, and emerging Air Force kinetic priorities. Responsibilities: • Supporting Headquarters Air Force (HAF) budget preparation and defense, SAE oversight and decision-making activities, PEO program execution and oversight efforts of aircraft platform., • Maintaining and analyzing planning, scheduling, and management data., • Studying, analyzing, and providing recommendations on requirements, acquisition strategies, program documentation, program phase transition plans, supplemental information, and program execution., • Providing honest broker assessments of programs approaching milestone decisions and of prime contractor technical and operational issues, • Researching and analyzing program trends, identifying issues, and recommending solutions., • Making recommendations on the allocation of funding, establishment of program goals, objectives, and schedules, and the formulation of program direction., • Tracking compliance with stated program direction and identifying issues., • Identifying and researching programmatic issues and tradeoffs in terms of required capabilities, costs, and schedules., • Reviewing and providing recommendations on existing and proposed Air Force acquisition and capability area policies and implementation., • Reviewing and evaluating the impact of national, DoD, JCS, and civil government policies and activities that affect Air Force acquisition programs and capability areas., • Maintaining historical Air Force weapon program documentation and developing summary documents/briefings and training material, • Providing short notice, quick-reaction analyses of critical programmatic issues in the context of Congressional, OSD Staff, Joint Staff, HQ USAF, Major Air Command (MAJCOM), North Atlantic Treaty Organization (NATO), coalition, or bi-lateral activities, • Preparing Planning, Programming, Budgeting, and Execution (PPBE) documentation to ensure they accurately articulate the current program., • Supporting the HAF review process - Air Force Requirements Oversight Council (AFROCs), Joint Warfighting Capabilities Assessment (JWCAs), Defense Acquisition Boards (DABs), Congressional cycle, Acquisition Strategy Panels (ASPs), Air Force Review Board (AFRBs), Configuration Steering Board (CSB), Government Accountability Office (GAO) reports, etc., • Reviewing and documenting Mandatory Declassification Review (MDR) and Freedom of Information Act (FOIA) requests., • Monitoring ongoing studies, analyses, and developmental work relevant to weapon systems, • Supporting program-specific efforts like Concept of Operations (CONOPS) development, Capability Development Documents (CDD), Capability Production Documents (CPD), Information Exchange Requirements (IER), and requirements working groups, • Reviewing and providing data to assist in preparation for legislative hearings, program documentation, briefing packages and read-ahead, Congressional staffer visits, and other events to ensure an integrated and consistent Air Force position in response to Congressional questions, issues, and requests for information on assigned program/portfolio., • Any other tasks closely associated with the performance of duties list above and as coordinated with the COR., • Active TS Clearance with SCI eligibility, • Master’s degree in a Business, Finance, or Engineering discipline., • A total of 10 years of acquisition experience in a System Program Office and/or Air Force Headquarters., • Experience with DoD Planning, Programming, Budgeting, and Execution (PPBE) process, including development of budget documentation and familiarity with analyzing budget execution., • Must be proficient in all computer-based communication/office IT tools, to include the following: Microsoft (MS) Office Suite – Word, Power Point, SharePoint, Excel, TEAMS; Adobe (both reader and Pro)., • Must have the ability to learn new software/office IT tools as needed in a timely manner., • Must be proficient in public speaking: capable of delivering briefs, speaking in meetings in person and online, and giving presentations.Work Experience Substitutions:, • 12 years of relevant work experience may be substituted for a MA/MS degree., • BA/BS degree plus 8 years of relevant work experience may be substituted for a MA/MS degree.Physical Requirements:, • Ability to move or traverse throughout a large, secure facility and between multiple work areas, • Ability to perform repetitive motions with hands, wrists and fingers, • Ability to sit for prolonged periods at a desk and working on a computer About Nationwide IT Services NIS is an IT and Management consulting company, is a CVE-verified Service-Disabled Veteran- Owned Small Business. Our mission is to deliver value-added services to our customers, leveraging technology, people, and industry best practices to implement innovative solutions through our trusted employees and team members. Our benefits package includes medical, dental, and vision insurance, life and disability insurance, 401(k) plan with employer match, paid holidays, PTO (sick/vacation), commuter benefits, employee assistance program (EAP) and educational reimbursement along with Pet Insurance. Nationwide IT Services, Inc. provides equal employment opportunities (EEO) to all qualified applicants for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, genetics, disability or protected veteran status. We provide reasonable accommodations consistent with applicable law. Powered by JazzHR B1O4cTwVGQ

Job Description Barbaricum is a rapidly growing government contractor providing leading-edge support to federal customers, with a particular focus on Defense and National Security mission sets. We leverage more than 17 years of support to stakeholders across the federal government, with established and growing capabilities across Intelligence, Analytics, Engineering, Mission Support, and Communications disciplines. Founded in 2008, our mission is to transform the way our customers approach constantly changing and complex problem sets by bringing to bear the latest in technology and the highest caliber of talent. Headquartered in Washington, DC's historic Dupont Circle neighborhood, Barbaricum also has a corporate presence in Tampa, FL, Bedford, IN, and Dayton, OH, with team members across the United States and around the world. As a leader in our space, we partner with firms in the private sector, academic institutions, and industry associations with a goal of continually building our expertise and capabilities for the benefit of our employees and the customers we support. Through all of this, we have built a vibrant corporate culture diverse in expertise and perspectives with a focus on collaboration and innovation. Our teams are at the frontier of the Nation's most complex and rewarding challenges. Join our team. The Role We are seeking talented operations and intelligence professionals experienced in the Palantir platform to join our team. As a Field Service Representative (FSR) Analyst, you will be on the front lines assisting Palantir's implementation teams to support and strengthen the unique partnerships with Palantir's client's user base. You will work side-by-side with analysts to train and mentor users, test and troubleshoot technical issues, develop new Palantir use cases, all while solving unique and challenging problems. This may take the form of embedding with users across the world as well as downloading your insights directly with Palantir team members in our offices. Lastly, you will help facilitate collaboration across a global enterprise while ensuring our customers' continued success. Come help solve the world's hardest problems. Responsibilities • Provide desk-side training to analysts., • Train analysts/operators in a classroom setting., • Embed with user groups to deeply understand workflows., • Proactively develop relationships with users at customer site and surface use case gaps., • Build initial dashboard products and assist users with building questions., • Remain current and up to date on latest platform features and capabilities., • Staff the Help Desk by responding to user requests and work with the Palantir engineering team to troubleshoot issues., • Provide timely and detailed feedback to the Palantir engineering team about product., • Consistently communicate product or user issues to the Palantir team. Qualifications: • (As required by U.S. Government contract) U.S. citizenship, • (As required by U.S. Government contract) TS/SCI clearance eligibility, • Prior experience with Palantir platforms required (i.e. Palantir Foundry, Gotham, Gaia, etc.). Recent and in-depth hands-on experience with Palantir platforms highly preferred., • Military/Special Operation/Law Enforcement experience is highly preferred., • Experience briefing high-level military stakeholders is highly preferred., • Experience fusing intelligence capabilities in support of operations., • Technical background with working knowledge of HTML, Ruby, Python and/or Java, Microsoft Excel as well hardware, networks, and server administration., • Strong communication skills with the ability to break down, explain, and demonstrate complex concepts in an easy-to-understand manner., • Ability to work independently and as part of a team. All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law.

Job DescriptionTetrad Digital Integrity (TDI) is a leading-edge cybersecurity firm with a mission to safeguard and protect our customers from increasing threats and vulnerabilities in this digital age. This position will support the Federal government on the Civilian side. TDI has a new job opportunity for a Helix (Remedy) ITSM Analyst to drive the implementation of Knowledge-Based Resolution (KBR) and lead Smart IT workflow modernization efforts. This role will provide technical initiative, working across service management, platform engineering, and operations teams to deliver scalable knowledge and workflow solutions within the Helix ecosystem. The ideal candidate is a hands-on Helix specialist who can independently design solutions, guide implementation, and support change enablement to improve service desk efficiency and knowledge adoption. The position will require 3 days in the clients office in Washington, DC and 2 days remote. RESPONSIBILITIES: • Serve as the technical analyst for the implementation of Knowledge-Based Resolution (KBR) within Helix ITSM., • Provide end-to-end technical ownership of Smart IT workflow modernization, including design, configuration, testing, and deployment., • Help implement knowledge management solutions that integrate seamlessly with incident and service request workflows., • Guide platform configuration and enhancements across Smart IT, knowledge management, and ITSM modules., • Collaborate with service desk leadership and engineering teams to optimize incident, problem, and request management processes., • Define and document technical architecture, implementation plans, and best practices for knowledge-driven service management., • Guide technical discussions with stakeholders and translate operational requirements into Helix platform solutions., • Support change enablement planning, including adoption strategies, training considerations, and rollout planning., • Establish metrics and reporting to measure knowledge usage, incident resolution improvements, and workflow efficiency.QUALIFICATIONS:, • Bachelor’s degree in related field of study and 5 years’ experience in an IT service position or additional work experience in lieu of education., • 3+ years of experience with Helix ITSM / Remedy ITSM, including Smart IT configuration and administration., • Proven experience implementing Helix-based service management solutions., • Hands-on experience implementing Knowledge-Based Resolution (KBR) or enterprise knowledge management solutions., • Good understanding of Smart IT workflows, ITSM modules, and Helix platform architecture., • Experience designing or configuring incident, problem, change, and service request workflows., • Strong understanding of ITIL service management practices., • Experience collaborating across platform teams, service desk operations, and engineering teams., • Analytical and communication skills to support technical leadership and stakeholder engagement.PREFERRED QUALIFICATIONS:, • Experience with Helix Knowledge Management, Digital Workplace, or Innovation Studio., • Experience implementing AI-assisted knowledge recommendations or automated knowledge surfacing., • Experience supporting ITSM modernization or platform transformation initiatives., • Experience with Helix APIs, integrations, or workflow automation., • Familiarity with organizational change management and adoption strategies., • ITIL Foundation or higher certification. “TDI is an Equal Opportunity Employer. Employment decisions are made based on individual qualifications, merit, and business needs. We do not discriminate in employment opportunities or practices based on race, color, religion, sex, or national origin, in accordance with applicable federal laws.” Powered by JazzHR 7XhcDg8YWT

Job Description Junior-Level Cartographic Analyst TS/SCI Clearance Required Who are we? International Underwater Explorations (IUE) is a subsidiary of Dynamic Integrated Services (DIS) which is a proud Service-Disabled Veteran-Owned Small Business based in the Washington, D.C. Metropolitan area providing management consulting services to federal agencies and organizations supporting the public sector. IUE provides professional GEOINT exploitation, analysis, production services, and GEOINT management solutions. Most Importantly! Both at DIS and IUE, we are team-oriented, continuous learners, hard-working, creative thinkers, and most of all 'kind people. We are a different kind of company with a truly unique culture that values our employees and shares a mutual devotion to serving our clients with the highest forms of integrity. IUE is currently seeking a Cartographer Analyst to join the IUE team. The Human Geography Division (SFGE) provides a broad array of Human Geography products to customers throughout the IC, NSG, and ASG. These customers rely on the accurate and timely delivery of these products to support policy decisions and mission planning and execution. What does an IUE Team Member look like? • You should be an ambitious and divergent thinker with a passion for solving complex problems., • You bring continuous exceptional value as an action-oriented team player. Location: NGA-Wash (NCE), in-office only Security Clearance: TS/SCI, with a willingness to obtain a CI Polygraph Essential Duties: • The Contractor shall use an understanding of geography, research, GIS, and data conflation and management skills to produce a broad array of human geography products including attributed data, maps, including written reports., • Support the government in its efforts to further develop and maintain the International Program for Human Geography (IPHG) including facilitation of Quality Assurance, training activities, technical and geospatial support at Plenary and Technical meetings., • Provide geospatial analysis support services to the customer IPHG and International Activities (bilateral and multi-national partnerships)., • Work with Government counterparts to acquire and disseminate Human Geography data. Post co-produced Human Geography data to NSG data storage and dissemination solutions such as the APAN and PiX. Support efforts to identify potential sources of information and tools that may enhance Human Geography community awareness and sharing across the IC community, DoD, and the Civilian Agencies, • The Contractor shall participate in technical exchanges with Government, partners, and contract personnel located at their site and around the globe. Primary Responsibilities: • Work within a government/contractor team environment providing Electronic Nautical Chart Conversion, Production, and Review., • Support existing and developing mission areas, including Digital Nautical Chart or Electronic Nautical Chart Conversion production., • 3 years minimum GEOINT experience, • Experience in geography, cartography, and GIS, with proficiency in ArcGIS applications., • Knowledge of digital cartography, GIS production techniques, and NGA digital data formats. The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. Physical • Frequently required to sit and work at a desk/computer for extended periods of time of up to 8 hours a day., • While performing the responsibilities of the job, the employee is required to talk and hear., • Must be able to have repetitive wrist/hand/finger movement to work on computer and/or related office equipment., • Ability to learn new tasks., • Ability to maintain focus and complete tasks independently., • Ability to remember processes., • Ability to complete tasks in situations that have a speed or productivity quota. Salary is commensurate with experience. If Interested in this position please apply on our subsidiary careers page here: Human Geographer - St. Louis, MO - International Underwater Explorations Jobs (applicantpro.com) Job Posted by ApplicantPro

Job DescriptionSenior Human Systems Integration Analyst Clearance: Secret Schedule – 5 days onsite at the Pentagon NIS has an immediate opportunity on the Staffing and Technical Acquisition Services Support Contract (STAQSS) for a Senior Human Systems Integration Analyst to support the Office of the Deputy Assistant Secretary for Science, Technology, Maturation & Logistics (AQT) . AQT is responsible for guiding early-stage technologies and transitioning them into operational capabilities for the Air Force and Space Force. The mission broadly includes: Aligning research priorities with operational needs, Transitioning promising R&D efforts into acquisition programs, Sustainment strategy developments and Ensuring technology transition aligns with acquisition timelines. The tasks for this position include: * • Provide Human Systems Integration (HSI) oversight. Provide support on strategic communication and pathfinder areas as well as support to overall safety, airworthiness and policy action items/taskers as directed., • Provide guidance and oversight on the strategic objectives of this program on behalf of the Air Force Senior Acquisition Executive (SAE)., • Track, understand and assist with understanding of AF policy, directives & instructions and maintain a digital repository of key documents for reference in assisting staff., • Advise and assist the AQT staff as they work to increase understanding of and support HSI within Senior leadership & Staffs., • Support on strategic communications, congressional requests, and requests from senior leadership throughout the AF and DoD., • Provide support for policy and legislative change actions., • Identify/analyze AQT internal/external communications requirements/ processes to solidify the information needs of SAF/AQ and its internal/external stakeholders., • Maintain regular exchange/communications with AFMC, on strategic relationships, such as safety and airworthiness., • Supporting HAF budget preparation and defense, SAE oversight and decision-making activities, PEO program execution and oversight efforts of aircraft and spacecraft platforms and may be required to work independently., • Studying, analyzing, and providing recommendations on requirements, acquisition strategies, program documentation, program phase transition plans, supplemental information, and program execution., • Tracking compliance with stated program direction and identifying issues., • Identifying and researching programmatic issues and tradeoffs in terms of required capabilities, costs, and schedules., • Providing short notice, quick-reaction analyses of critical programmatic issues in the context of Congressional, OSD Staff, Joint Staff, HQ USAF, MAJCOM, NATO, coalition, or bi-lateral activities., • Preparing PPBE documentation to ensure they accurately articulate the current program., • Supporting the HAF review process - AFROCs, JWCAs, DABs, Congressional cycle, ASPs, AFRBs, CSBs, GAO reports, etc., • Reviewing and providing data to assist in preparation for legislative hearings, program documentation, briefing packages and read-aheads, Congressional staffer visits, and other events to ensure an integrated and consistent Air Force position in response to Congressional questions, issues, and requests for information on assigned program/portfolio., • Handles confidential and classified (Secret/TS-SCI) information, correspondence, and communications.Any other tasks closely associated with the performance of duties list above and as coordinatedRequirements:, • Masters’ Degree in an Engineering specialty with over 8 years of acquisition systems engineering experience., • Experience in the DoD acquisition lifecycle, acquisition strategies, policy, documents, and processes, highly desired., • Must be proficient in all computer-based communication/office IT tools, to include the following: Microsoft (MS) Office Suite – Word, Power Point, SharePoint, Excel, TEAMS; Adobe (both reader and Pro)., • Must have the ability to learn new software/office IT tools as needed in a timely manner. Physical Requirements: • Ability to move or traverse throughout a large, secure facility and between multiple work areas, • Ability to perform repetitive motions with hands, wrists and fingers Our benefits package includes medical, dental, and vision insurance, life and disability insurance, 401(k) plan with employer match, paid holidays, PTO (sick/vacation), commuter benefits, employee assistance program (EAP) and educational reimbursement along with Pet Insurance. Nationwide IT Services, Inc. provides equal employment opportunities (EEO) to all qualified applicants for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, genetics, disability or protected veteran status. We provide reasonable accommodations consistent with applicable law. Powered by JazzHR 5ev4HRkBcm

Job DescriptionSr. Acquisition Program Analyst Secret Pentagon, Arlington VA Position Overview: Nationwide IT Services (NIS) is seeking a Sr. Acquisition Program Analyst (APA) for the STAQSS II Contract supporting the Secretary of the Air Force for Acquisition (SAF/AQ). This position will provide support to AQI the Information Dominance Programs Directorate. AQI serves as the focal point within the HAF for information dominance matters associated with integrated product life cycle management and facilitates information dominance stakeholder collaboration in addressing program lifecycle issues. The portfolio includes current and future: air and ground-based command and control (C2), including nuclear C2; defense business systems, enterprise information technology; cyberspace weapon systems; manned and unmanned intelligence (MQ-9), surveillance, and reconnaissance (ISR); counter-C2 electronic warfare, air traffic control and landing systems; and networks and datalinks systems from concept and technology development through production, deployment, and sustainment. The Acquisition Program Analyst, Senior position includes supporting Headquarters Air Force (HAF) budget preparation and defense, SAE oversight, and decision-making activities. Responsibilities: • Supporting Headquarters Air Force (HAF) budget preparation and defense, SAE oversight and decision-making activities, PEO program execution and oversight efforts of aircraft platform., • Maintaining and analyzing planning, scheduling, and management data., • Studying, analyzing, and providing recommendations on requirements, acquisition strategies, program documentation, program phase transition plans, supplemental information, and program execution., • Providing honest broker assessments of programs approaching milestone decisions and of prime contractor technical and operational issues, • Researching and analyzing program trends, identifying issues, and recommending solutions., • Making recommendations on the allocation of funding, establishment of program goals, objectives, and schedules, and the formulation of program direction., • Tracking compliance with stated program direction and identifying issues., • Identifying and researching programmatic issues and tradeoffs in terms of required capabilities, costs, and schedules., • Reviewing and providing recommendations on existing and proposed Air Force acquisition and capability area policies and implementation., • Reviewing and evaluating the impact of national, DoD, JCS, and civil government policies and activities that affect Air Force acquisition programs and capability areas., • Maintaining historical Air Force weapon program documentation and developing summary documents/briefings and training material, • Providing short notice, quick-reaction analyses of critical programmatic issues in the context of Congressional, OSD Staff, Joint Staff, HQ USAF, Major Air Command (MAJCOM), North Atlantic Treaty Organization (NATO), coalition, or bi-lateral activities, • Preparing Planning, Programming, Budgeting, and Execution (PPBE) documentation to ensure they accurately articulate the current program., • Supporting the HAF review process - Air Force Requirements Oversight Council (AFROCs), Joint Warfighting Capabilities Assessment (JWCAs), Defense Acquisition Boards (DABs), Congressional cycle, Acquisition Strategy Panels (ASPs), Air Force Review Board (AFRBs), Configuration Steering Board (CSB), Government Accountability Office (GAO) reports, etc., • Reviewing and documenting Mandatory Declassification Review (MDR) and Freedom of Information Act (FOIA) requests., • Monitoring ongoing studies, analyses, and developmental work relevant to weapon systems, • Supporting program-specific efforts like Concept of Operations (CONOPS) development, Capability Development Documents (CDD), Capability Production Documents (CPD), Information Exchange Requirements (IER), and requirements working groups, • Reviewing and providing data to assist in preparation for legislative hearings, program documentation, briefing packages and read-ahead, Congressional staffer visits, and other events to ensure an integrated and consistent Air Force position in response to Congressional questions, issues, and requests for information on assigned program/portfolio., • Any other tasks closely associated with the performance of duties list above and as coordinated with the COR., • Active Secret Clearance, • Master’s degree in a Business, Finance, or Engineering discipline., • A total of 10 years of acquisition experience in a System Program Office and/or Air Force Headquarters., • Experience with DoD Planning, Programming, Budgeting, and Execution (PPBE) process, including development of budget documentation and familiarity with analyzing budget execution., • Must be proficient in all computer-based communication/office IT tools, to include the following: Microsoft (MS) Office Suite – Word, Power Point, SharePoint, Excel, TEAMS; Adobe (both reader and Pro)., • Must have the ability to learn new software/office IT tools as needed in a timely manner., • Must be proficient in public speaking: capable of delivering briefs, speaking in meetings in person and online, and giving presentations.Work Experience Substitutions:, • 12 years of relevant work experience may be substituted for a MA/MS degree., • BA/BS degree plus 8 years of relevant work experience may be substituted for a MA/MS degree.Physical Requirements:, • Ability to move or traverse throughout a large, secure facility and between multiple work areas, • Ability to perform repetitive motions with hands, wrists and fingers, • Ability to sit for prolonged periods at a desk and working on a computer About Nationwide IT Services NIS is an IT and Management consulting company, is a CVE-verified Service-Disabled Veteran- Owned Small Business. Our mission is to deliver value-added services to our customers, leveraging technology, people, and industry best practices to implement innovative solutions through our trusted employees and team members. Our benefits package includes medical, dental, and vision insurance, life and disability insurance, 401(k) plan with employer match, paid holidays, PTO (sick/vacation), commuter benefits, employee assistance program (EAP) and educational reimbursement along with Pet Insurance. Nationwide IT Services, Inc. provides equal employment opportunities (EEO) to all qualified applicants for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, genetics, disability or protected veteran status. We provide reasonable accommodations consistent with applicable law. Powered by JazzHR VtWK0VfYfn

Job DescriptionAcquisition Program Analyst – Senior Clearance: TS/SCI Onsite 5 days per week This position provides critical PEM support for programs of record (PoR) across the AQP portfolio. SAF/AQP – Global Power Programs Directorate Nationwide IT Services (NIS) is currently looking for a Sr. Acquisition Program Analyst, to support SAF/AQP, Global Power Programs Directorate. AQP Directs, plans, and programs for development, procurement, and product support of $10B portfolio of global power programs. The portfolio includes legacy fighters, fifth-generation aircraft, as well as sixth generation aircraft programs. It encompasses the entirety of the DAF munitions procurements to include weapons currently used in Operation Inherent Resolve (OIR) such as Joint Directed Attack Munition (JDAM), Small Diameter Bomb (SDB), and Hellfire missiles. Finally, the Global Power portfolio captures the DAF investments in the nuclear triad to include the legacy and modernized of the Intercontinental Ballistic Missile (ICBM) and Cruise Missile programs. The portfolio is increasingly vital cross-cutting Air Force Global Power priorities such as Nuclear Command Control & Communications, Operational Imperatives, and emerging Air Force kinetic priorities. The tasks for this position include, but are not limited to, the following: • Building documentation, reviewing data, and providing impartial assessments in support of HAF budget preparation and defense, SAE oversight and decision-making activities, Program Executive Office (PEO) execution and oversight efforts., • Maintaining and analyzing planning, scheduling, budget, and management data., • Studying, analyzing, and providing recommendations on requirements, acquisition strategies, program documentation, program phase transition plans, supplemental information, and program execution., • Providing impartial assessments of programs approaching key decision points as well as prime Contractor technical and operational issues., • Researching and analyzing program trends, identifying issues, and recommending solutions., • Making recommendations on the allocation of funding; establishment of program goals, objectives, and schedules; and the formulation of program direction., • Tracking compliance with stated program direction and identifying issues., • Identifying and researching programmatic issues and tradeoffs in terms of required capabilities, costs, and schedules., • Reviewing and providing recommendations on existing and proposed Air Force acquisition and capability area policies and implementation., • Reviewing and evaluating the impact of national, DoD, JCS, and civil government policies and activities that affect Air Force acquisition programs and capability areas., • Maintaining historical Air Force program documentation and developing summary documents/briefings and training material., • Providing short notice, quick-reaction analyses of critical programmatic issues in the context of Congressional, OSD Staff, Joint Staff, HQ USAF, MAJCOM, North Atlantic Treaty Organization (NATO), coalition, or bi-lateral activities., • A master’s degree in business or related discipline., • At least 10 years of relevant acquisition (programs of record) experience in a System Program Office and/or Air Force Headquarters., • Must be proficient in all computer-based communication/office IT tools, to include the following: Microsoft (MS) Office Suite – Word, Power Point, SharePoint, Excel, TEAMS; Adobe (both reader and Pro)., • Must have the ability to learn new software/office IT tools as needed in a timely manner., • Must be proficient in public speaking: capable of delivering briefs, speaking in meetings in person and online, and giving presentations.Work Experience Substitutions:, • 12 years of relevant work experience may be substituted for a MA/MS degree., • BA/BS degree plus 8 years of relevant work experience may be substituted for a MA/MS degree.Physical Requirements:, • Ability to move or traverse throughout a large, secure facility and between multiple work areas, • Ability to perform repetitive motions with hands, wrists and fingers NIS is an IT and Management consulting company and a CVE-verified Service-Disabled Veteran Owned Small Business. Our mission is to deliver value-added services to our customers, leveraging technology, people, and industry best practices to implement innovative solutions through our trusted employees and team members. Our benefits package includes medical, dental, and vision insurance, life and disability insurance, 401(k) plan with employer match, paid holidays, PTO (sick/vacation), commuter benefits, employee assistance program (EAP) and educational reimbursement. Nationwide IT Services, Inc. provides equal employment opportunities (EEO) to all qualified applicants for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, genetics, disability or protected veteran status. We provide reasonable accommodation consistent with applicable law. Powered by JazzHR eYe00FcgA5

Job Description Mid-Level Cartographic Analyst (2nd Shift, NCE) TS/SCI Clearance Required Who are we? International Underwater Explorations (IUE) is a subsidiary of Dynamic Integrated Services (DIS) which is a proud Service-Disabled Veteran-Owned Small Business based in the Washington, D.C. Metropolitan area providing management consulting services to federal agencies and organizations supporting the public sector. IUE provides professional GEOINT exploitation, analysis, production services, and GEOINT management solutions. Most Importantly! Both at DIS and IUE, we are team-oriented, continuous learners, hard-working, creative thinkers, and most of all 'kind people. We are a different kind of company with a truly unique culture, one that values our employees and shares a mutual devotion to serving our clients with the highest forms of integrity. IUE is currently seeking a Cartographer Analyst to join the IUE team. The Human Geography Division (SFGE) provides a broad array of Human Geography products to customers throughout the IC, NSG, and ASG. These customers rely on the accurate and timely delivery of these products to support policy decisions and mission planning and execution. What does an IUE Team Member look like? • You should be an ambitious and divergent thinker with a passion for solving complex problems., • You bring continuous exceptional value as an action-oriented team player. Work Schedule: 3:00 PM to 11:00 PM Work Location: NGA-Wash (NCE), in-office only Security Clearance: TS/SCI, with a willingness to obtain a CI Polygraph Essential Duties: • The Contractor shall use an understanding of geography, research, GIS, and data conflation and management skills to produce a broad array of human geography products including attributed data, maps, including written reports., • Support the government in its efforts to further develop and maintain the International Program for Human Geography (IPHG) including facilitation of Quality Assurance, training activities, technical and geospatial support at Plenary and Technical meetings., • Provide geospatial analysis support services to the customer IPHG and International Activities (bilateral and multi-national partnerships)., • Work with Government counterparts to acquire and disseminate Human Geography data. Post co-produced Human Geography data to NSG data storage and dissemination solutions such as the APAN and PiX. Support efforts to identify potential sources of information and tools that may enhance Human Geography community awareness and sharing across the IC community, DoD, and the Civilian Agencies, • Work within a government/contractor team environment providing Electronic Nautical Chart Conversion, Production, and Review., • Support existing and developing mission areas, including Digital Nautical Chart or Electronic Nautical Chart Conversion production., • 5 years minimum GEOINT experience, • Experience in geography, cartography, and GIS, with proficiency in ArcGIS applications., • Knowledge of digital cartography, GIS production techniques, and NGA digital data formats. The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. Physical • Frequently required to sit and work at a desk/computer for extended periods of time of up to 8 hours a day., • While performing the responsibilities of the job, the employee is required to talk and hear., • Must be able to have repetitive wrist/hand/finger movement to work on computer and/or related office equipment., • Ability to learn new tasks., • Ability to maintain focus and complete tasks independently., • Ability to remember processes., • Ability to complete tasks in situations that have a speed or productivity quota. Salary is commensurate with experience. If Interested in this position please apply on our subsidiary careers page here: Human Geographer - St. Louis, MO - International Underwater Explorations Jobs (applicantpro.com) Job Posted by ApplicantPro

Job Description QED Systems, LLC, is currently recruiting a Data Analyst to join our team at the Pentagon in Arlington, VA to support our Headquarters, Department of the Army (HQDA) G-3/5/7 Support Services contract. Duties: • Support the Strategy Plans and Policy (SPP) Branch with the development, validation, visualization, and ongoing maintenance of data governance policies, standards, and documentation to support the Army Protection Posture dashboard. This includes ensuring data alignment with current Army Protection Program integration, and DoD Mission Assurance Construct requirements., • Integrate data from the Army Protection Program into strategic documents and reporting, create and sustain the development of an Army Protection Posture., • Provide data analysis and visualizations to support meetings and the development of recommendations., • Prepare data reports and visualizations for presentation to Army/DoD management boards (Force Protection Working Group, Mission Assurance Senior Steering Group, etc.)., • Analyze Army Protection data and provide data-driven recommendations to the SPP Branch Chief., • Analyze responses to data calls, identifying trends and insights., • Ensure accurate data flow and quality control between various stakeholders, including but not limited to HQDA, all Army Service Component Commands (ASCCs) & Army Commands (ACOMs), Direct Reporting Units (DRU) and Office of the Provost Marshall General (OPMG)., • Use data analysis to identify opportunities for aligning HQDA and SPP programs across the Army Enterprise and partnering agencies., • Detail-oriented with excellent technical, verbal, and written communication skills., • Must have the ability to work within Government-provided software packages with emphasis on MS Office products, for example, Outlook, Word, SharePoint, PowerPoint, and Excel., • Must be able to think critically and apply analytical methodologies to raw data to present clear and precise recommendations., • Ability to focus on Mission requirements while tracking multiple competing priorities., • Require minimal supervision in the fast-paced, critical environment of the Army Headquarters., • Must be proficient in the Enterprise Task Management Software Solution (ETMS2) (formerly Task Management Tool)., • Ability to clearly articulate analysis through both oral and written communication., • Ability to provide executive, technical, and administrative support to senior leaders., • Experience with Multinational, Interagency on the Army/Joint Staff and/or Major Army Commands in Policy, Bi-lateral exchanges, proficient in planning and execution of working groups., • Operational experience using standard automated toolsets to perform duties., • Bachelor’s degree required, Master’s degree preferred. Less than 10% travel is expected for this position. Travel may include continental United States and outside continental United States locations. Work Environment: This position will be co-located with the customer and other contractors in Government office spaces. While not generally authorized, telework may be required due to exceptional circumstances (extreme weather, pandemic, etc.). Physical Demands: Physical demands of this position include ability to: • Be independently mobile., • Communicate effectively with co-workers and customers. Position Type/Expected Hours of Work: This is a full‐time position, Monday through Friday. Flexibility around core hours. Travel may occur outside of normal core hours. Additional Information: Please note this job description is not intended to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Assigned tasks may vary, with or without prior notice, to effectively meet client requirements. Total Compensation: QED offers a competitive compensation package for full-time employees. Our total compensation package is value-based and negotiable depending upon the candidate’s specific skills and applicable relevant experience. Benefits include: • Paid Time Off (PTO), • 11 Paid Holidays, • 401(k) Matching, • Medical, Dental & Vision Benefits, • Life Insurance, AD&D, and Short-Term & Long-Term Disability, • Professional Growth Opportunities, • Additional Benefits QED Systems, LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. QED Systems, LLC is an Equal Employment Opportunity and Affirmative Action Employer – Minority/Disabled/Veteran/Female

Job Description Junior-Level Cartographic Analyst TS/SCI Clearance Required Who are we? International Underwater Explorations (IUE) is a subsidiary of Dynamic Integrated Services (DIS) which is a proud Service-Disabled Veteran-Owned Small Business based in the Washington, D.C. Metropolitan area providing management consulting services to federal agencies and organizations supporting the public sector. IUE provides professional GEOINT exploitation, analysis, production services, and GEOINT management solutions. Most Importantly! Both at DIS and IUE, we are team-oriented, continuous learners, hard-working, creative thinkers, and most of all 'kind people. We are a different kind of company with a truly unique culture one that values our employees and shares a mutual devotion to serving our clients with the highest forms of integrity. IUE is currently seeking a Cartographer Analyst to join the IUE team. The Human Geography Division (SFGE) provides a broad array of Human Geography products to customers throughout the IC, NSG, and ASG. These customers rely on the accurate and timely delivery of these products to support policy decisions and mission planning and execution. What does an IUE Team Member look like? • You should be an ambitious and divergent thinker with a passion for solving complex problems., • You bring continuous exceptional value as an action-oriented team player. Location: NGA-Wash (NCE), in-office only Security Clearance: TS/SCI, with a willingness to obtain a CI Polygraph Essential Duties: • The Contractor shall use an understanding of geography, research, GIS, and data conflation and management skills to produce a broad array of human geography products including attributed data, maps, including written reports., • Support the government in its efforts to further develop and maintain the International Program for Human Geography (IPHG) including facilitation of Quality Assurance, training activities, technical and geospatial support at Plenary and Technical meetings., • Provide geospatial analysis support services to the customer IPHG and International Activities (bilateral and multi-national partnerships)., • Work with Government counterparts to acquire and disseminate Human Geography data. Post co-produced Human Geography data to NSG data storage and dissemination solutions such as the APAN and PiX. Support efforts to identify potential sources of information and tools that may enhance Human Geography community awareness and sharing across the IC community, DoD, and the Civilian Agencies, • Work within a government/contractor team environment providing Electronic Nautical Chart Conversion, Production, and Review., • Support existing and developing mission areas, including Digital Nautical Chart or Electronic Nautical Chart Conversion production., • 3 years minimum GEOINT experience, • Experience in geography, cartography, and GIS, with proficiency in ArcGIS applications., • Knowledge of digital cartography, GIS production techniques, and NGA digital data formats. The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. Physical • Frequently required to sit and work at a desk/computer for extended periods of time of up to 8 hours a day., • While performing the responsibilities of the job, the employee is required to talk and hear., • Must be able to have repetitive wrist/hand/finger movement to work on computer and/or related office equipment., • Ability to learn new tasks., • Ability to maintain focus and complete tasks independently., • Ability to remember processes., • Ability to complete tasks in situations that have a speed or productivity quota. Salary is commensurate with experience. If Interested in this position please apply on our subsidiary careers page here: Human Geographer - St. Louis, MO - International Underwater Explorations Jobs (applicantpro.com) Job Posted by ApplicantPro

Job DescriptionDescription: All-Source Analyst Celestar, a B&A Company, is actively seeking an All-Source Analyst- Mid Level supporting the Theater Special Operations Commands (TSOC) Intelligence Directorate / Joint Intelligence Center Special Operations Command (JICSOC) located at HQ USSOCOM, who will be seated in Tampa, FL. If interested and qualified, we welcome you to apply for this challenging opportunity. Responsibilities • Analyze and integrate multiple areas of national security interests, including military and political developments, intentions, and implications. Assess and integrate foreign military and political trends, perceptions, and goals as related to SOF mission areas., • Support the operational planning process and provide feedback on strategic/theater changes that have implications for defense/SOF operations, conflicts, and crises., • Provide fused intelligence bridging geospatial and SCA analysis for strategic, operational, and tactical level planning and operations., • Respond to assigned RFIs by researching, analyzing, and producing finished intelligence, including, but not limited to, Intelligence Studies, Desk Notes, PowerPoint briefings (with associated textual analyses and graphical representation of areas of interest), Intelligence Highlights, or SOF Intelligence Bulletins at required classification levels., • Conduct in-depth research using classified and unclassified data sources to locate and analyze available intelligence in support of PAS requirements., • Collaborate with multiple internal and external POCs to ensure all aspects of a research effort are incorporated., • Identify information gaps and develop source-directed requirements (SDR) or identify alternate sources to garner information., • HQ SOCOM analyst shall produce 12 products per quarter, at least two of which are near- or mid-term assessments (Info Paper, SOF Intel Brief, or PowerPoint presentation with associated textual analyses and visual representation) as deemed acceptable by JIC reviewers., • THE TSOC PAS analyst will assist in the production of a minimum of six acceptable products per year as deemed by TSOC reviewers., • 5 years of all-source intelligence experience in IC or DoD, including writing and briefing for IC/DoD customers, • Bachelor’s degree (BA/BS) in a national security or equivalent field -OR- additional three years of experience in IC or DoD, including writing and briefing for IC/DoD customers, for a combined total of 8 years of experience, • 4 years’ IC or DoD experience in respective Areas of Responsibility (AORs), • 2 years’ experience working in a multi-skilled team environment, collaborating on the production of intelligence analysis, • 1 year of experience using ArcGIS, • 4 years’ IC or DoD experience in respective Areas of Responsibility (AORs), • 2 years’ experience working in a multi-skilled team environment, collaborating on the production of intelligence analysis, • 1 year of experience using ArcGIS, • Technical development and exploitation, using commercial and government technologies to investigate, prototype, and evaluate novel collection and exploitation capabilities to close critical gaps against high-priority intelligence targets, • Applies innovative, scientific, engineering, and technical solutions, • Specialized expertise to confront intelligence problems with effective targeting, bold technology, and superb tradecraft, • Information technology, engineering, and physical sciences, • Maritime, aerospace, fixed wing, rotary wing, intel engineer, or data scientist, • Design and deploy innovative technology in Defense, • Application of scientific methods and technical tradecraft in support of our full-range intelligence operations, • An expert in the latest science and technology trends, research, and advancements who can apply that knowledge to maintain a competitive advantage against our adversaries. Notable Clients B&A has grown into a company trusted by our clients for exceptional service, innovative solutions, and inspired employees. Our service extends through federal, state, and local Government, the private sector, and higher education. Some of our notable clients include the Department of Homeland Security, U.S. Customs and Border Protection, the U.S. Senate, the U.S. Courts, the U.S. Census Bureau, the U.S. Navy, and more. Benefits and Programs B&A is proud to offer three robust individual and family medical plans to full-time employees, including a Health Savings Account (HSA) option as well as two tiers of dental coverage, vision, life & AD&D, disability, accident, hospital indemnity, and critical illness insurance. In addition to these benefits, B&A employees enjoy paid time off, B&A-sponsored training and certifications, pet insurance, commuter transit benefits, and a free subscription to a virtual exercise platform (NEOU). B&A’s 401(k) plan is available to all employees and includes a company matching contribution. B&A has launched several programs to focus on employee engagement, wellness, and assistance. These include: • The B&A Cares program: 30/60/90-day wellness check-ins, personal development, financial management, stress management seminars, and more, • A formal mentorship program, • Job shadowing and cross-training opportunities, • Brand Ambassador program, • Employee Assistance Program (EAP) - Access to various support resources, including counseling, legal guidance, financial planning, and more, • Monthly teambuilding events EEO Celestar, a B&A Company, provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. B&A complies with applicable state and local laws governing non-discrimination in employment at every location where the company has facilities. This policy covers conduct occurring at B&A’s offices, and other workplaces (including client sites), and all other locations where B&A is providing services, and to all work-related activities. EEO is the Law B&A participates in e-Verify. We provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee’s I-9 Form to confirm work authorization. Requirements:

Job Description QED Systems, LLC, is currently recruiting a Policy Analyst to join our team at the Pentagon in Arlington, VA to support our Headquarters, Department of the Army (HQDA) G-3/5/7 Support Services contract. Duties: • Manage the development, review, and maintenance of all mission assurance policies, regulations, and guidance documents., • Ensure policy alignment with current Mission Assurance (MA) Construct requirements and coordinate policy updates with governance bodies and stakeholders across the Army enterprise., • Review, analyze, and update AR 525-26 (Mission Assurance) to ensure alignment with current mission assurance requirements and best practices., • Develop and maintain DA Pam 525-26 (Mission Assurance Procedures) with detailed implementation guidance., • Develop and update Mission Assurance Program Guidance documents to provide clear direction for program implementation., • Develop and update Army MA Annual Report., • Draft new policies and procedures as mission assurance requirements evolve and new threats emerge., • Conduct comprehensive policy reviews to identify gaps, inconsistencies, and areas requiring clarification or enhancement., • Serve as the primary liaison for mission assurance policy matters with senior leadership and decision-making bodies., • Facilitate policy coordination meetings and working groups to ensure stakeholder input and consensus., • Coordinate policy development and updates with Army Service Component Commands (ASCCs) & Army Commands (ACOMs), and Direct Reporting Units (DRU)., • Develop training materials and briefings to support policy rollout and implementation., • Serve as the primary MA Knowledge Management (KM) manager responsible for developing and maintaining a centralized repository for all MA policy-related documents and templates., • Complete all MA policy-related ETMS-2 tasks., • Detail-oriented with excellent technical, verbal, and written communication skills., • Must have the ability to work within Government-provided software packages with emphasis on MS Office products, for example, Outlook, Word, SharePoint, PowerPoint, and Excel., • Must be able to think critically and apply analytical methodologies to raw data to present clear and precise recommendations., • Ability to focus on Mission requirements while tracking multiple competing priorities., • Require minimal supervision in the fast-paced, critical environment of the Army Headquarters., • Must be proficient in the Enterprise Task Management Software Solution (ETMS2) (formerly Task Management Tool)., • Ability to clearly articulate analysis through both oral and written communication., • Ability to provide executive, technical, and administrative support to senior leaders., • Experience with Multinational, Interagency on the Army/Joint Staff and/or Major Army Commands in Policy, Bi-lateral exchanges, proficient in planning and execution of working groups., • Operational experience using standard automated toolsets to perform duties., • Ability to assist with drafting Army EXORDs, FRAGOs, meeting minutes and EXSUMs and strategic documents. Required Clearance: • Bachelor’s degree required, Master’s degree preferred. Less than 10% travel is expected for this position. Travel may include continental United States and outside continental United States locations. Work Environment: This position will be co-located with the customer and other contractors in Government office spaces. While not generally authorized, telework may be required due to exceptional circumstances (extreme weather, pandemic, etc.). Physical Demands: Physical demands of this position include ability to: • Be independently mobile., • Communicate effectively with co-workers and customers. Position Type/Expected Hours of Work: This is a full‐time position, Monday through Friday. Flexibility around core hours. Travel may occur outside of normal core hours. Additional Information: Please note this job description is not intended to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Assigned tasks may vary, with or without prior notice, to effectively meet client requirements. Total Compensation: QED offers a competitive compensation package for full-time employees. Our total compensation package is value-based and negotiable depending upon the candidate’s specific skills and applicable relevant experience. Benefits include: • Paid Time Off (PTO), • 11 Paid Holidays, • 401(k) Matching, • Medical, Dental & Vision Benefits, • Life Insurance, AD&D, and Short-Term & Long-Term Disability, • Professional Growth Opportunities, • Additional Benefits QED Systems, LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. QED Systems, LLC is an Equal Employment Opportunity and Affirmative Action Employer – Minority/Disabled/Veteran/Female

Job Description The senior accounts receivable financial analyst will support a project providing enterprise financial management support for a large government agency. Work Location: On-site in Arlington, VA. Basic Required Qualifications and Skills: Note: These are mandatory items that all candidates must have when submitting an application to IMC for this position. Please ensure that your submission addresses each of these requirement items. Candidates without these required elements will not be considered • Bachelor’s degree in a relevant discipline from an accredited institution of higher learning., • 4+ years of experience performing tasks similar to those stated below., • Ability to maintain patience and professionalism with challenging customers/vendors., • Strong attention to detail and excellent command of grammar and language., • Must have strong interpersonal and communications skills (both oral and written) with a focus on customer service and demonstrated ability to effectively interact at all levels across the organization to build successful relationships., • Excellent consultation, conflict resolution, negotiation, and facilitation skills to gain consensus in a matrixed and complex organization., • Proven problem-solving skills with demonstrated ability to think out of the box and generate creative solutions; ability to break a complex problem down into its component parts and arrive at the appropriate solution in a timely fashion., • Must be flexible and able to thrive in a time-sensitive environment to meet strict deadlines., • Positive attitude, averse to the status quo, always looking to improve current processes and procedures; ability to see opportunities for change, to capitalize on them, and implement them when appropriate for the benefit of the organization., • A self-starter with a strong work ethic who sets high standards for self and others and demonstrates enthusiasm for the mission of the team., • Demonstrated proficiency in Microsoft Excel and/or Access – pivot tables, v-lookup, graphs/charts/visuals, analytics., • Please note that pursuant to a government contract, this specific position requires U.S. Citizenship., • Bachelor’s degree is in Finance or Accounting., • Auditor’s mentality - someone who is naturally curious and committed to investigating and uncovering anomalies., • Bill customers for goods and services and/or debts owed, such as unauthorized travel costs, vendor overpayments, employee relocation overpayments, etc., • Prepare dunning (collection) notices and correspondence, and answer inquiries regarding bills rendered, accounts receivable, and collection items. Maintain professional decorum/de-escalation., • Perform financial analysis and reconciliations., • Perform auditing and investigative analysis of collections., • Research and resolve payment discrepancies; investigate and resolve customer queries., • Monitor customer account details for non-payments, delayed payments, and other irregularities., • Collect, categorize, and maintain Accounts Receivable (AR) collection records., • Use receivables application in the UFMS system of record., • Generate aging analysis and review AR aging to ensure compliance with the payment plan., • Report on AR balances - current and delinquent accounts, collections., • Prepare ad hoc reports as well as prescribed reporting requirements from DOJ/Treasury (i.e., IPERA)., • Draft SOPs/desk procedures/flow charts for the accounts receivable functions. Full-time positions at IMC are eligible to participate in any or all of the benefit programs offered, including 401(k) with a 3% employer match, paid time off, paid holidays, FSA spending, dental, vision, health insurance, company-sponsored AD&D, and life insurance. Benefits are subject to change. Positions at IMC may also be eligible for a bonus and/or other incentives. For more information about IMC’s benefits, please visit our website at Background Information: Innovative Management Concepts, Inc. (IMC), a Service-Disabled Veteran-Owned Small Business, provides a broad range of information technology IT services to government and commercial customers by placing a high priority on modernization, enhancing business processes through technology, and creating efficiencies through automation. Since its founding in 1989, IMC has offered solutions and expertise in: IT operations and maintenance, data management, cyber security, systems and network engineering and administration, cloud/hosting services, software development, website services, software quality assurance and testing (including IV&V), and project management. IMC is certified in International Organization for Standardization (ISO) 9001 Quality Management, ISO 27001 Information Technology Security Management, ISO 20000 Information Technology Service Management, and ISO 14001 Environmental Management System. Committed to continuous improvement and information security, IMC has been appraised at level 3 of the CMMI Institute’s Capability Maturity Model Integration for both Development and Services and we are CMMC Level 2 (Ver 2.0) compliant. Find out more about IMC at . We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

Job Description Location: Washington DC Work Type: Hybrid Work (Minimum 2 days Onsite) Required Clearance: Ability to Obtain Public Trust Job Title: Technical Support Engineer, Associate Job Overview: The Technical Support Engineer, Associate provides advanced operational and technical support for the U.S. Department of Transportation (DOT) enterprise web platform for the Client. This role supports the daily operations, stability, and continuity of DOT’s Drupal-based Content Management System (CMS), associated child applications, and integrated third-party platforms. The position is responsible for Tier 1, Tier 2, and Tier 3 support activities, including incident intake, triage, troubleshooting, escalation, root cause analysis support, and resolution verification. The Application Systems Analyst works closely with DOT OCIO, IT Shared Services (ITSS), CMS engineering teams, security stakeholders, and third-party vendors to ensure service levels, platform reliability, and compliance with federal standards. Key Responsibilities Service Operations & Tiered Support • Provide Tier 1, Tier 2, and Tier 3 Help Desk support for the DOT Drupal CMS platform, child applications hosted on the platform, and integrated external applications., • Perform incident intake, classification, prioritization, triage, escalation, advanced troubleshooting, and resolution verification in accordance with SLA requirements., • Serve as an escalation point for complex CMS, integration, authentication, performance, and availability issues., • Analyze incidents and defects to identify root causes, contributing factors, and systemic issues., • Coordinate with CMS engineers, infrastructure teams, security teams, and vendors to support incident resolution and remediation activities., • Document all incidents, service requests, defects, and operational tasks in DOT-approved automated issue tracking tools (e.g., Jira, ServiceNow) with sufficient technical detail to support auditability, reporting, and trend analysis., • Maintain and continuously improve the Help Desk knowledge base, SOPs, and standardized support workflows., • Provide operational support for third-party tools and integrations, including but not limited to:, • Analytics and tag management (Google Analytics, Google Tag Manager), • Search services (DigitalGov Search, Solr-based search), • Forms, surveys, and messaging platforms (Qualtrics, GovDelivery, Granicus), • Identity and access mechanisms (PIV, MFA, SSO), • Support implementation and validation of security controls in coordination with DOT OCIO and CISO teams., • Assist with vulnerability remediation, configuration management, and compliance documentation. Required Experience & Skills • Minimum of eight (8) years of professional experience in application support, systems analysis, service operations, or IT support roles., • At least four (4) years of experience supporting enterprise web platforms or CMS environments, preferably Drupal, in federal or similarly regulated environments., • Bachelor’s degree in Computer Science, Information Technology, Information Systems, or a related field., • Demonstrated experience providing Tier 1/2/3 support, incident management, and escalation for production systems., • Strong troubleshooting skills across CMS platforms, web applications, integrations, authentication services, and third-party tools., • Hands-on experience with automated issue tracking and service management tools (e.g., Jira, ServiceNow)., • Familiarity with federal SDLC processes, change management, documentation, and audit requirements., • ITIL 4 Foundation, • HDI Support Center Analyst (SCA) or equivalent, • CompTIA Security+, • AWS Certified Cloud Practitioner (optional) The projected compensation range for this position is $65,000 to $85,000 per year benchmarked in the Washington, D.C. metropolitan area. Salary at LCG is determined by various factors, including but not limited to role, location, the combination of education/training, knowledge, skills, competencies, certifications, and work experience. LCG offers a competitive, comprehensive benefits package which includes health insurance options (medical, dental, vision), life and disability insurance, retirement plan contributions, as well as paid leave, federal holidays, professional development, and lifestyle benefits. Devoted to Fair and Inclusive Practices All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. If you are interested in applying for employment with LCG and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department by email at . Securing Your Data Beware of fraudulent job offers using LCG's name. LCG will never request payment-related details or advancement of money during the application process. Legitimate communication will only come from lcginc.com or emails, not free commercial services like Gmail or WhatsApp. If you receive suspicious emails asking for payment or personal information, contact us immediately at . If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

Job DescriptionForce Development Analyst, Senior Clearance: Secret Work Location: 5 days onsite at the Pentagon Nationwide IT Services, NIS, is seeking a Scientific & Engineering Force Development Analyst – Senior to support SAF/AQH (Office of the Assistant Secretary for Acquisition, Acquisition Career Management). AQH is the Air Force focal point for integrated management of the acquisition workforce across all functional areas. It is responsible for leading the Acquisition Professional Development Program, including implementing programs and policies, develops, reviews, and coordinates policy and strategic plans for the Air Force acquisition workforce. It is also responsible for managing the acquisition training office and funding to achieve strategic objectives for the workforce; career field management for scientists, engineers and acquisition program managers; management of SAF/AQ - assigned personnel including fill actions for civilian and military positions in coordination with the Air Force District of Washington (AFDW) and the Air Force Personnel Center (AFPC); management of the Acquisition Demonstration (AcqDemo) program; and the military officer management level review (MLR) promotion processes for SAF/AQ; SAF/AQ unit awards program, oversight of SAF/AQ manpower and support Contractors. The tasks for this position include, but are not limited to: Proposing creative and innovative HR management practices supporting the current and future technological requirements of Air Force acquisition and sustainment programs. • Supporting the Air Force career field management and force development processes for the civilian and officer program management, scientist, and engineer career fields., • Developing strategies and approaches for encouraging continuous learning and career development approaches that engage members of the workforce in processes designed to ensure the development of future leaders in the career areas., • Active Secret Clearance, • A master’s degree in a relevant discipline., • At least 10 years of experience working Government Civilian personnel management, with at least four of those years working on or directly supporting Civilian workforce personnel policy., • Extensive knowledge of the DoD HR policies and procedures., • Demonstrated experience collaborating on decisions across multiple and diverse stakeholders to meet common and challenging technical objectives., • Must be proficient in all computer-based communication/office IT tools, to include the following: Microsoft (MS) Office Suite – Word, Power Point, SharePoint, Excel, TEAMS; Adobe (both reader and Pro)., • Must have the ability to learn new software/office IT tools as needed in a timely manner., • Must be proficient in public speaking: capable of delivering briefs, speaking in meetings in person and online, and giving presentations., • Ability to Travel as required (variable schedule – up to two trips on a quarterly basis). Work Experience Substitutions:, • 12 years of relevant work experience may be substituted for a MA/MS degree., • Ability to move or traverse throughout a large, secure facility and between multiple work areas, • Ability to perform repetitive motions with hands, wrists and fingers Our benefits package includes medical, dental, and vision insurance, life and disability insurance, 401(k) plan with employer match, paid holidays, PTO (sick/vacation), commuter benefits, employee assistance program (EAP) and educational reimbursement. Nationwide IT Services, Inc. provides equal employment opportunities (EEO) to all qualified applicants for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, genetics, disability or protected veteran status. We provide reasonable accommodation consistent with applicable law. Powered by JazzHR vlG7v3NGIY

Job DescriptionAcquisition Program Analyst – Senior Clearance: TS/SCI Onsite 5 days per week This position provides critical PEM support for programs of record (PoR) across the AQQ portfolio. Nationwide IT Services (NIS) is seeking a Sr. Acquisition Program Analyst – to support SAF/AQQ Directorate) at Headquarters Air Force, Pentagon SAF/AQQ directs, plans, and programs for development, procurement, and product support of Global Reach programs. Serves as the focal point within the HAF for Global Reach matters associated with integrated product life cycle management and facilitates Global Reach stakeholder collaboration in addressing lifecycle issues. The portfolio includes current and future mobility, special operations, trainer, and special mission aircraft programs, as well as related systems. Programs include C-5, C- 17, C-130J variants, C-130H, VC-25, Presidential Aircraft Recapitalization (PAR), C- 12/20/21/32/37/40, KC-10, KC-135, KC-46A, CV-22, HH-60G, Combat Rescue Helicopter (CRH), UH-1N Replacement, T-1, T-6, T-38, Advanced Pilot Trainer (APT or T-X), Large Aircraft Infrared Countermeasures (LAIRCM), Communications, Navigation, Surveillance/Air Traffic Management (CNS/ATM), Combat Air Forces/Mobility Air Forces (CAF/MAF) Distributed Mission Operations (DMO), and the Air Force Academy Powered Flight and Glider programs. Responsibilities: • Supporting Headquarters Air Force (HAF) budget preparation and defense, SAE oversight and decision-making activities, PEO program execution and oversight efforts of aircraft platform., • Maintaining and analyzing planning, scheduling, and management data., • Studying, analyzing, and providing recommendations on requirements, acquisition strategies, program documentation, program phase transition plans, supplemental information, and program execution., • Providing honest broker assessments of programs approaching milestone decisions and of prime contractor technical and operational issues, • Researching and analyzing program trends, identifying issues, and recommending solutions., • Making recommendations on the allocation of funding, establishment of program goals, objectives, and schedules, and the formulation of program direction., • Tracking compliance with stated program direction and identifying issues., • Identifying and researching programmatic issues and tradeoffs in terms of required capabilities, costs, and schedules., • Reviewing and providing recommendations on existing and proposed Air Force acquisition and capability area policies and implementation., • Reviewing and evaluating the impact of national, DoD, JCS, and civil government policies and activities that affect Air Force acquisition programs and capability areas., • Maintaining historical Air Force weapon program documentation and developing summary documents/briefings and training material, • Providing short notice, quick-reaction analyses of critical programmatic issues in the context of Congressional, OSD Staff, Joint Staff, HQ USAF, Major Air Command (MAJCOM), North Atlantic Treaty Organization (NATO), coalition, or bi-lateral activities, • Preparing Planning, Programming, Budgeting, and Execution (PPBE) documentation to ensure they accurately articulate the current program., • Supporting the HAF review process - Air Force Requirements Oversight Council (AFROCs), Joint Warfighting Capabilities Assessment (JWCAs), Defense Acquisition Boards (DABs), Congressional cycle, Acquisition Strategy Panels (ASPs), Air Force Review Board (AFRBs), Configuration Steering Board (CSB), Government Accountability Office (GAO) reports, etc., • Reviewing and documenting Mandatory Declassification Review (MDR) and Freedom of Information Act (FOIA) requests., • Monitoring ongoing studies, analyses, and developmental work relevant to weapon systems, • Supporting program-specific efforts like Concept of Operations (CONOPS) development, Capability Development Documents (CDD), Capability Production Documents (CPD), Information Exchange Requirements (IER), and requirements working groups, • Reviewing and providing data to assist in preparation for legislative hearings, program documentation, briefing packages and read-ahead, Congressional staffer visits, and other events to ensure an integrated and consistent Air Force position in response to Congressional questions, issues, and requests for information on assigned program/portfolio., • Any other tasks closely associated with the performance of duties list above and as coordinated with the COR., • Active TS Clearance with SCI eligibility, • Master’s degree in a Business, Finance, or Engineering discipline., • A total of 10 years of acquisition experience in a System Program Office and/or Air Force Headquarters., • Experience with DoD Planning, Programming, Budgeting, and Execution (PPBE) process, including development of budget documentation and familiarity with analyzing budget execution., • Must be proficient in all computer-based communication/office IT tools, to include the following: Microsoft (MS) Office Suite – Word, Power Point, SharePoint, Excel, TEAMS; Adobe (both reader and Pro)., • Must have the ability to learn new software/office IT tools as needed in a timely manner., • Must be proficient in public speaking: capable of delivering briefs, speaking in meetings in person and online, and giving presentations.Work Experience Substitutions:, • 12 years of relevant work experience may be substituted for a MA/MS degree., • BA/BS degree plus 8 years of relevant work experience may be substituted for a MA/MS degree.Physical Requirements:, • Ability to move or traverse throughout a large, secure facility and between multiple work areas, • Ability to perform repetitive motions with hands, wrists and fingers, • Ability to sit for prolonged periods at a desk and working on a computer About Nationwide IT Services NIS is an IT and Management consulting company, is a CVE-verified Service-Disabled Veteran- Owned Small Business. Our mission is to deliver value-added services to our customers, leveraging technology, people, and industry best practices to implement innovative solutions through our trusted employees and team members. Our benefits package includes medical, dental, and vision insurance, life and disability insurance, 401(k) plan with employer match, paid holidays, PTO (sick/vacation), commuter benefits, employee assistance program (EAP) and educational reimbursement along with Pet Insurance. Nationwide IT Services, Inc. provides equal employment opportunities (EEO) to all qualified applicants for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, genetics, disability or protected veteran status. We provide reasonable accommodations consistent with applicable law. Powered by JazzHR ndqRdfgjDZ

Job Description Job Description Support Specialist, Analyst, and Senior Support Specialist Salary Range $46,000 – $66,000 Support Analyst Salary Range $53,000 - $72,000 Senior Support Analyst Salary Range $65,000 - $80,000 Empirical is looking to hire motivated Support Specialists, Support Analysts, and Senior Support Analysts to join our growing team! Support Specialist Supports project teams in carrying out large-scale repeatable processes in a number of roles, including but not limited to project coordination, quality assurance testing, graphic artistry, help desk support, data entry, and communications. Job Requirements • Bachelor's or Graduate's Degree in business or computer science, or equivalent experience., • Comfortable gathering and disseminating information., • Computer literacy and attention to detail., • Can interface with a variety of personalities and rank-and-file employees., • Dedicated to problem-solving and process analysis., • Demonstrated leadership skills and able to work in a group or alone., • Ability to complete a background investigation and credit check, as well as being able to obtain a security clearance. Job Requirements • Bachelor's or Graduate's Degree in business or computer science, or equivalent experience., • A minimum of 1 year of experience in technical support, customer service, customer training, or account management, • Comfortable gathering and disseminating information., • Computer literacy and attention to detail., • Can interface with a variety of personalities and rank-and-file employees., • Dedicated to problem-solving and process analysis., • Demonstrated leadership skills and able to work in a group or alone, • Ability to complete a background investigation and credit check, as well as being able to obtain a security clearance. Job Requirements • Bachelor's or Graduate's Degree in business or computer science, or equivalent experience., • A minimum of 2 years of experience in technical support, customer service, customer training, or account management, • Experience with documentation, presentation tools, and project management tools, • Comfortable gathering and disseminating information., • Computer literacy and attention to detail., • Can interface with a variety of personalities and rank-and-file employees., • Excellent organization, problem-solving, and team leadership skills are required to develop and implement efficient work processes, • Ability to complete a background investigation and credit check, as well as being able to obtain a security clearance. Our corporate culture is designed to cultivate leadership and diversity and encourages the highest achievements at all levels of our organization. Employees are the key to our business growth and success. We reward employees for continuing advancement, demonstrated accomplishments, and innovative achievements. Empirical is committed to retaining talented, dedicated employees and values the unique skills and talents everyone brings to our organization. We know that a competitive salary is only one component of a positive employment experience. Empirical recognizes that overall job satisfaction is achieved through financial compensation, a healthy working environment, and advancement opportunities. Empirical’ s competitive benefits package provides our employees with a wide variety of coverages and benefits: • Competitive compensation, • Bonus Program for outstanding achievements, accomplishments, and performance towards the company’s goals and objectives, as well as obtaining certifications., • Additional compensation opportunities, including employee referrals and business development bonuses., • Paid time off – 10 paid holidays and vacation / personal/sick day PTO, • Competitive benefits, including health, dental, and vision., • Life and disability Insurance, • Matching 401k Retirement Plan, • Reimbursement for certification exams and CPE, other education opportunities, and professional association membership dues Empirical Corporation is an Equal Opportunity Employer and will consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, protected veteran status or any other classification protected by law. If you are a candidate in need of assistance or accommodation in the application process, please contact Human Resources. Please be advised that this contact information is for accommodation requests only and cannot be used to inquire.

Job Description Middle-Level Cartographic Analyst Production ( NCE) TS/SCI Clearance Required Who are we? International Underwater Explorations (IUE) is a subsidiary of Dynamic Integrated Services (DIS) which is a proud Service-Disabled Veteran-Owned Small Business based in the Washington, D.C. Metropolitan area providing management consulting services to federal agencies and organizations supporting the public sector. IUE provides professional GEOINT exploitation, analysis, production services, and GEOINT management solutions. Most Importantly! Both at DIS and IUE, we are team-oriented, continuous learners, hard-working, creative thinkers, and most of all 'kind people. We are a different kind of company with a truly unique culture, one that values our employees and shares a mutual devotion to serving our clients with the highest forms of integrity. IUE is currently seeking a Cartographer Analyst to join the IUE team. The Human Geography Division (SFGE) provides a broad array of Human Geography products to customers throughout the IC, NSG, and ASG. These customers rely on the accurate and timely delivery of these products to support policy decisions and mission planning and execution. What does an IUE Team Member look like? • You should be an ambitious and divergent thinker with a passion for solving complex problems., • You bring continuous exceptional value as an action-oriented team player. Work Schedule: Day Shift Work Location: NGA-Wash (NCE), in-office only Security Clearance: TS/SCI, with a willingness to obtain a CI Polygraph Essential Duties: • The Contractor shall use an understanding of geography, research, GIS, and data conflation and management skills to produce a broad array of human geography products including attributed data, maps, including written reports., • Support the government in its efforts to further develop and maintain the International Program for Human Geography (IPHG) including facilitation of Quality Assurance, training activities, technical and geospatial support at Plenary and Technical meetings., • Provide geospatial analysis support services to the customer IPHG and International Activities (bilateral and multi-national partnerships)., • Work with Government counterparts to acquire and disseminate Human Geography data. Post co-produced Human Geography data to NSG data storage and dissemination solutions such as the APAN and PiX. Support efforts to identify potential sources of information and tools that may enhance Human Geography community awareness and sharing across the IC community, DoD, and the Civilian Agencies, • The Contractor shall participate in technical exchanges with Government, partners, and contract personnel located at their site and around the globe. Primary Responsibilities: • Work within a government/contractor team environment providing Electronic Nautical Chart Conversion, Production, and Review., • Support existing and developing mission areas, including Digital Nautical Chart or Electronic Nautical Chart Conversion production., • 5 years minimum GEOINT experience, • Experience in geography, cartography, and GIS, with proficiency in ArcGIS applications., • Knowledge of digital cartography, GIS production techniques, and NGA digital data formats. The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. Physical • Frequently required to sit and work at a desk/computer for extended periods of time of up to 8 hours a day., • While performing the responsibilities of the job, the employee is required to talk and hear., • Must be able to have repetitive wrist/hand/finger movement to work on computer and/or related office equipment., • Ability to learn new tasks., • Ability to maintain focus and complete tasks independently., • Ability to remember processes., • Ability to complete tasks in situations that have a speed or productivity quota. Salary is commensurate with experience. Job Posted by ApplicantPro

Job DescriptionCompany Overview:Founded in 1892, B. F. Saul Company has been one of the most successful privately-owned real estate companies in the United States. Our growth has been the results of a commitment to exacting standards and the belief that knowledge of the marketplace, when paired with the ability to commit to substantial resources, will bring exceptional rewards. B. F. Saul Company has a variety of skilled professionals within the following operating divisions, Property Management, Leasing, Hospitality Group, Residential, Insurance, Construction & Development. The B. F. Saul Company concentrates on ownership, development, and construction of commercial real estate. Job Purpose/Summary The Corporate Financial Analyst is responsible for coordinating and managing business intelligence tools and performing data analysis for the B. F. Saul Company Hospitality Group. The Corporate Financial Analyst will focus on reporting for the Hospitality Group with a specific focus on Hotel Operations, Food and Beverage, and Guest Satisfaction. The Analyst must possess strong analytical and strategic problem solving skills. Having the ability to collaborate while at the same time having the initiative to analyze information, create a plan, and execute is key. This individual must be highly driven, focused, and able to balance multiple priorities and issues in an ongoing fashion. This individual reports to the VP of Hotel Performance Support and works closely with corporate and property-level leadership teams to support and drive desired results. Summary of Competitive Benefits & Perks: • Health/Medical Insurance including Dental and Vision, • 401(k) with company match, • Paid time off, • Bonus/Target Incentive, • Tuition Reimbursement, • Complimentary usage of modern in-house fitness center, • On-premise full-service dining center discounts, • Discounts via the company’s EAP, • Monthly Employee Recognition Programs, • Referral bonus, • Pre-tax transportation options, • Plus more!Company Core Values:, • Excellence: Demonstrates a commitment to continuous improvement, innovation, and achieving the highest possible standards for performance., • Ethics: Demonstrates a commitment to integrity, peer respect, and fairness. Continuously demonstrates a strong work ethic by exhibiting an indisputable drive to get the job done., • Results: The product of consistently going above and beyond to deliver exceptional value for the team and the organization.Essential Job Functions of the Corporate Financial Analyst:, • Conduct comprehensive financial analysis of operational and performance data; prepare recurring and executive‑level financial reports., • Assist in maintaining Business Intelligence platforms, dashboards, and automated reporting tools to support data‑driven decision‑making., • Perform forecasting analysis, including variance reviews, trend identification, and scenario modeling to support strategic planning., • Deliver ad hoc financial analysis and reporting to support leadership inquiries and cross‑functional initiatives., • Lead the annual budgeting and business planning process, including updating budgeting systems, preparing company‑wide budget inputs, and reviewing revenue and expense projections., • Support the evaluation and underwriting of potential development projects and acquisition opportunities through financial modeling and due diligence., • Partner with the hotel performance team to analyze bid comparisons, maintain contract databases, and support vendor selection processes., • Manage and administer the Microsoft Teams environment for the Hospitality Group, ensuring efficient collaboration and information governance., • Maintain, update, and continuously improve the Hospitality Group Scorecard, ensuring accurate performance tracking and alignment with organizational goals., • Completing other duties as assigned, • Involvement in community and industry organization that enhance his/her professional network and benefits the strategic interest of the B. F. Saul Hospitality Group Each six months, goals will be updated to identify major responsibilities for the position during that time period. Required Skills and Abilities of the Corporate Financial Analyst: • Previous hotel experience or analyst experience of at least two years is preferred, • Strong knowledge of Microsoft Office; advanced knowledge of Microsoft Excel, • Previous business intelligence software experience (e.g. IBM Cognos, Business Objects, Tableau, etc.) is highly desirable, • Previous experience with hotel property management systems such as Opera, Fosse, and OnQ is desirable, • Excellence in communications, problem solving skills and process improvement, • Ability to use independent judgment to solve issues, • Ability to learn by doing, • Strong work ethic and professional focus; the willingness to commit the time needed for success and to work smart towards company objectives, • High level of personal integrity, discretion, and the ability to maintain confidentiality, • Team oriented personality; the ability to work effectively to accomplish performance goals and objectives, • Physical: Ability to push, pull, and lift up to 20 pounds on occasional basisRequired Education / Experience of the Corporate Financial Analyst:, • At least two years of hotel or financial analyst experience preferred, • Bachelor’s Degree, preferably in Hospitality Management, Business or FinanceCore Job Competencies of the Corporate Financial Analyst:, • Analysis: Can be counted on to gather, understand, and process information that is critical to the organization’s operations., • Problem solving and decision making: Understands a given situation or problem combining experience and the information available to identify the key issue in a situation. Identify problems of varying complexities and to find effective solutions., • Conceptual thinking: Understanding a given situation or problem by combining information that is readily available., • Customer service focus: Responds to customer service requests in a timely, professional, and enthusiastic manner; gives high priority to customer satisfaction., • Communication: Interact with employees at many levels of the organization and must have the ability to express ideas and information orally and in writing keeping in mind the intended audience., • Works independently and collaboratively: Will be able to be self-sufficient with minimal supervision as well as work well share information and best practices with colleagues., • Attention to Detail: Focus on all areas of a project and paying close attention to all aspects of it., • Multi-task: Organize job-related activities to meet established deadlines.Working Conditions/Physical Requirements:

Job DescriptionSr. Acquisition Program Analyst Secret Pentagon, Arlington VA Position Overview: Nationwide IT Services (NIS) is seeking a Sr. Acquisition Program Analyst (APA) for the STAQSS II Contract supporting the Secretary of the Air Force for Acquisition (SAF/AQ). This position will provide support to AQI the Information Dominance Programs Directorate. AQI serves as the focal point within the HAF for information dominance matters associated with integrated product life cycle management and facilitates information dominance stakeholder collaboration in addressing program lifecycle issues. The portfolio includes current and future: air and ground-based command and control (C2), including nuclear C2; defense business systems, enterprise information technology; cyberspace weapon systems; manned and unmanned intelligence (MQ-9), surveillance, and reconnaissance (ISR); counter-C2 electronic warfare, air traffic control and landing systems; and networks and datalinks systems from concept and technology development through production, deployment, and sustainment. The Acquisition Program Analyst, Senior position includes supporting Headquarters Air Force (HAF) budget preparation and defense, SAE oversight, and decision-making activities. Responsibilities: • Supporting Headquarters Air Force (HAF) budget preparation and defense, SAE oversight and decision-making activities, PEO program execution and oversight efforts of aircraft platform., • Maintaining and analyzing planning, scheduling, and management data., • Studying, analyzing, and providing recommendations on requirements, acquisition strategies, program documentation, program phase transition plans, supplemental information, and program execution., • Providing honest broker assessments of programs approaching milestone decisions and of prime contractor technical and operational issues, • Researching and analyzing program trends, identifying issues, and recommending solutions., • Making recommendations on the allocation of funding, establishment of program goals, objectives, and schedules, and the formulation of program direction., • Tracking compliance with stated program direction and identifying issues., • Identifying and researching programmatic issues and tradeoffs in terms of required capabilities, costs, and schedules., • Reviewing and providing recommendations on existing and proposed Air Force acquisition and capability area policies and implementation., • Reviewing and evaluating the impact of national, DoD, JCS, and civil government policies and activities that affect Air Force acquisition programs and capability areas., • Maintaining historical Air Force weapon program documentation and developing summary documents/briefings and training material, • Providing short notice, quick-reaction analyses of critical programmatic issues in the context of Congressional, OSD Staff, Joint Staff, HQ USAF, Major Air Command (MAJCOM), North Atlantic Treaty Organization (NATO), coalition, or bi-lateral activities, • Preparing Planning, Programming, Budgeting, and Execution (PPBE) documentation to ensure they accurately articulate the current program., • Supporting the HAF review process - Air Force Requirements Oversight Council (AFROCs), Joint Warfighting Capabilities Assessment (JWCAs), Defense Acquisition Boards (DABs), Congressional cycle, Acquisition Strategy Panels (ASPs), Air Force Review Board (AFRBs), Configuration Steering Board (CSB), Government Accountability Office (GAO) reports, etc., • Reviewing and documenting Mandatory Declassification Review (MDR) and Freedom of Information Act (FOIA) requests., • Monitoring ongoing studies, analyses, and developmental work relevant to weapon systems, • Supporting program-specific efforts like Concept of Operations (CONOPS) development, Capability Development Documents (CDD), Capability Production Documents (CPD), Information Exchange Requirements (IER), and requirements working groups, • Reviewing and providing data to assist in preparation for legislative hearings, program documentation, briefing packages and read-ahead, Congressional staffer visits, and other events to ensure an integrated and consistent Air Force position in response to Congressional questions, issues, and requests for information on assigned program/portfolio., • Any other tasks closely associated with the performance of duties list above and as coordinated with the COR., • Active Secret Clearance, • Master’s degree in a Business, Finance, or Engineering discipline., • A total of 10 years of acquisition experience in a System Program Office and/or Air Force Headquarters., • Experience with DoD Planning, Programming, Budgeting, and Execution (PPBE) process, including development of budget documentation and familiarity with analyzing budget execution., • Must be proficient in all computer-based communication/office IT tools, to include the following: Microsoft (MS) Office Suite – Word, Power Point, SharePoint, Excel, TEAMS; Adobe (both reader and Pro)., • Must have the ability to learn new software/office IT tools as needed in a timely manner., • Must be proficient in public speaking: capable of delivering briefs, speaking in meetings in person and online, and giving presentations.Work Experience Substitutions:, • 12 years of relevant work experience may be substituted for a MA/MS degree., • BA/BS degree plus 8 years of relevant work experience may be substituted for a MA/MS degree.Physical Requirements:, • Ability to move or traverse throughout a large, secure facility and between multiple work areas, • Ability to perform repetitive motions with hands, wrists and fingers, • Ability to sit for prolonged periods at a desk and working on a computer About Nationwide IT Services NIS is an IT and Management consulting company, is a CVE-verified Service-Disabled Veteran- Owned Small Business. Our mission is to deliver value-added services to our customers, leveraging technology, people, and industry best practices to implement innovative solutions through our trusted employees and team members. Our benefits package includes medical, dental, and vision insurance, life and disability insurance, 401(k) plan with employer match, paid holidays, PTO (sick/vacation), commuter benefits, employee assistance program (EAP) and educational reimbursement along with Pet Insurance. Nationwide IT Services, Inc. provides equal employment opportunities (EEO) to all qualified applicants for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, genetics, disability or protected veteran status. We provide reasonable accommodations consistent with applicable law. Powered by JazzHR 2vDFbFjiVc

Job Description Financial Analyst Future Opportunity CSEngineering is seeking Financial Analyst to join our growing team! This role will provide expert financial analysis, quality assurance, and benchmarking support for federal real property leasing, acquisition projects, and facilities management operations. The ideal candidate will bring 7–10 years of experience in lease financial analysis, federal regulations, and government contracting to deliver actionable insights, trend summaries, and decision-support deliverables for leadership. JOB RESPONSIBILITIES • The Financial Analyst will produce technical analyses to inform leadership decision-making by identifying patterns, trends, relationships, and cross-cutting insights across real property leasing (focus on medical/medical-related space), acquisition support, healthcare mission requirements, initial planning, execution, and operational processes., • Apply commercial real estate principles to government transactions, including benchmarking data analysis for independent cost estimates on environmental, historic, and real estate due diligence., • Conduct financial analyses of development costs, financing costs/terms, amortization schedules, Net Present Value (NPV) calculations, and OMB lease scoring requirements., • Analyze schedule/cost data across projects, providing recommendations on deficiencies, cost increases, delays, mitigation measures, and programmatic impacts., • Assess applicability of federal laws/regulations (e.g., National Environmental Policy Act), draft policy/procedures/compliance checklists, and support standard operating procedures., • Engage stakeholders via in-person or online meetings (e.g., Microsoft Teams), compile/summarize key decisions, and reconcile data from broker reports to tracking systems., • Perform lease scoring run summaries, comparisons of unserviced/prospectus rents, lump sum amortization impacts, and programmatic best practices/lessons learned., • Provide commercial real property analysis, identifying macro/lease/project-level trends, drawing conclusions, and creating tailored data visualizations/performance models., • Analyze historical/current real estate market trends for proactive lease procurement planning using quantitative, qualitative, mixed analyses, statistical methods, and forecasting. Security Clearance: Public Trust • Bachelor's degree in finance, Accounting, Economics, or a related field, • Minimum of seven (7) to ten (10) years of experience in financial analysis, data validation, quality assurance, with emphasis on federal government or government contracting environments, • Expertise in federal real property law/regulations (e.g., Title 40 U.S.C., OMB Circular A-11 lease scoring), VA/GSA processes/milestones, and private sector real estate best practices, • Experience in lease financial analysis, NPV calculations, OMB scoring, benchmarking, cost analysis, independent financial reviews, and trend summarization, • Knowledge of federal real property leasing/acquisition processes, FAR, and GSA Leasing Desk Guide, • Proficiency with Microsoft Office Suite and approved document repositories, • Certified Public Accountant (CPA), Chartered Financial Analyst (CFA), or Certified Government Financial Manager (CGFM), • Understanding of Title 38 U.S.C. § 8103 and Title 40 federal property authorities COMPANY OVERVIEW Who we are- CSEngineering, a Service-Disabled Veteran-owned small business established in 2002, is dedicated to becoming the premier engineering and services firm in our industry, all while prioritizing client satisfaction above all else. What we do- With a rich history of excellence, we boast significant expertise in a wide array of areas, including satellite systems, weapons and missile systems, naval architecture, aviation systems, IT and Enterprise Architecture, and more. We offer a comprehensive range of services, including logistics, program management, and IT operations. As a recipient of the Hire Vets Gold Medallion award, we're proud of our commitment to veteran hiring, retention, and professional development. Why should you be a part of CSE- At CSEngineering, our employees are at the heart of everything we do. We foster a culture of passion and growth, where individuals are encouraged to excel build fulfilling careers, and continually strive for excellence. Our dedication to innovation and excellence propels us forward, as we continuously strive to set new standards in our industry. Join us and be part of a team that's redefining what's possible. CSE offers a competitive salary and comprehensive benefits package, including medical, dental, life, disability, 401k, and paid time off. CSE is an equal opportunity employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity and veteran status. Job Posted by ApplicantPro

Who we are: Tria Federal delivers digital services and technology solutions that support the health and safety of veterans, service members and civilians. For two decades, federal agencies have relied on Tria companies to advance their critical missions and modernize their systems, so that they can uphold their commitment to the American people. Today, we are pushing the boundaries of possibility through partnerships and investments in artificial intelligence and emerging technologies, developing solutions for the biggest challenges that government will face tomorrow. We are proud to employ and support military veterans who bring mission-first mindset, technical expertise, and leadership qualities that strengthen our work. Veterans, transitioning service members, and military spouses are strongly encouraged to apply. Tria Federal is actively seeking a Mid-Level Application Support Analyst to join our Application Support Desksupport team for a federal agency. We are seeking candidates who possess strong skills in providingexceptional customer service with excellent typing speed, and quality oral and written communication skills.Given the confidential nature of our work with a federal agency, all candidates must be U.S. citizens andmaintain an active Department of Defense SECRET clearance (interim adjudications will not be accepted).Please note Coverage is 8am to 8pm EST Monday through Friday and this is shift work to support that. Therole is hybrid and does require onsite support. Responsibilities: * Providing support for Tier 1 and Tier 2 incidents using Salesforce for Federal Agency applications while serving as an escalation point for common issues. * Coordinates with internal teams and the customer as required for resolving escalated incidents. * Develops training and provides mentoring to team members. * Quickly gain an in-depth understanding of supported applications and typical types of user issues including resolutions * Utilizing chat functionality effectively to deliver service and support to agency customers. * Engaging with customers via phone, chat, and email to provide and process information in response to inquiries, concerns, and requests about the agency's mission systems and applications. * Conducting research using available resources, including knowledge bases, training materials, and published solutions. * Adhering to established agency processes and procedures. * Identifying and escalating priority issues and redirecting problems to appropriate resources. * Accurately processing and recording call transactions via the agency's ticketing system. * Following up with and making scheduled callbacks to customers as per standard procedures. * Staying current with agency system information, changes, and updates as directed. * Employs good written and communication skills in order to effectively respond to and answer customer inquiries both via phone and/or e-mail correspondence * Handles multiple priorities and customer issues in a professional and calm manner being able to interpret, understand and effectively resolve the question/s that the customer is asking * Enters, monitors, and updates help desk tickets in the call tracking system to track progress and resolution of customer issues * Performs closed-loop communication with end users to resolution * Must be able to meet and adhere to established guidelines for average chat volume, call times, number of tickets/calls per day, etc., and other related SLAs to ensure that we meet established and reported SLA requirements * Develop and create documentation on training materials, FAQs and Knowledge Base Articles 3+ years of experience in a call center environment providing customer/user service, and in providing technical and end-user support for commercial application support, COTS, and/or proprietary applications software via multiple channels including email, chat, and phone * Experience using a Help Desk ticketing system such as Salesforce, Remedy or Ivanti * Experience researching problems, analyzing trends, and distributing findings * Strong customer service, verbal and written communication skills, and troubleshooting skills required * Ability to quickly learn complex business applications and apply this knowledge to assist end users * Experience developing Knowledge Base and related documentation * Bachelor's degree or certification; work experience may be a substitute * US Citizenship necessary with ability to pass a background check As a company that cares about people, we seek to cultivate a culture in which all can thrive personallyandprofessionally. We offer a top-tier benefits package to invest in your physical, mental, and financial health and wellness so that you can be your best self - at workand in life. At Tria, we are growth-minded, entrepreneurial in spirit, and committed to fostering a culture of inclusion and opportunity for all. Whatever your background, your role, your department, or stage in your professional journey, here you will have opportunities to learn new skills, seize new challenges, and advance your career as we grow. California Consumer Privacy Act (CCPA) We are committed to protecting your privacy. As part of our compliance with the California Consumer Privacy Act (CCPA), we want to inform you about how we collect, use, and protect your personal information during the job application process. For more details, please review ___.

The senior accounts receivable financial analyst will support a project providing enterprise financial management support for a large government agency. Work Location: On-site in Arlington, VA. Basic Required Qualifications and Skills: Note: These are mandatory items that all candidates must have when submitting an application to IMC for this position. Please ensure that your submission addresses each of these requirement items. Candidates without these required elements will not be considered • Bachelor’s degree in a relevant discipline from an accredited institution of higher learning., • 4+ years of experience performing tasks similar to those stated below., • Ability to maintain patience and professionalism with challenging customers/vendors., • Strong attention to detail and excellent command of grammar and language., • Must have strong interpersonal and communications skills (both oral and written) with a focus on customer service and demonstrated ability to effectively interact at all levels across the organization to build successful relationships., • Excellent consultation, conflict resolution, negotiation, and facilitation skills to gain consensus in a matrixed and complex organization., • Proven problem-solving skills with demonstrated ability to think out of the box and generate creative solutions; ability to break a complex problem down into its component parts and arrive at the appropriate solution in a timely fashion., • Must be flexible and able to thrive in a time-sensitive environment to meet strict deadlines., • Positive attitude, averse to the status quo, always looking to improve current processes and procedures; ability to see opportunities for change, to capitalize on them, and implement them when appropriate for the benefit of the organization., • A self-starter with a strong work ethic who sets high standards for self and others and demonstrates enthusiasm for the mission of the team., • Demonstrated proficiency in Microsoft Excel and/or Access – pivot tables, v-lookup, graphs/charts/visuals, analytics., • Please note that pursuant to a government contract, this specific position requires U.S. Citizenship., • Bachelor’s degree is in Finance or Accounting., • Auditor’s mentality - someone who is naturally curious and committed to investigating and uncovering anomalies., • Bill customers for goods and services and/or debts owed, such as unauthorized travel costs, vendor overpayments, employee relocation overpayments, etc., • Prepare dunning (collection) notices and correspondence, and answer inquiries regarding bills rendered, accounts receivable, and collection items. Maintain professional decorum/de-escalation., • Perform financial analysis and reconciliations., • Perform auditing and investigative analysis of collections., • Research and resolve payment discrepancies; investigate and resolve customer queries., • Monitor customer account details for non-payments, delayed payments, and other irregularities., • Collect, categorize, and maintain Accounts Receivable (AR) collection records., • Use receivables application in the UFMS system of record., • Generate aging analysis and review AR aging to ensure compliance with the payment plan., • Report on AR balances - current and delinquent accounts, collections., • Prepare ad hoc reports as well as prescribed reporting requirements from DOJ/Treasury (i.e., IPERA)., • Draft SOPs/desk procedures/flow charts for the accounts receivable functions. Full-time positions at IMC are eligible to participate in any or all of the benefit programs offered, including 401(k) with a 3% employer match, paid time off, paid holidays, FSA spending, dental, vision, health insurance, company-sponsored AD&D, and life insurance. Benefits are subject to change. Positions at IMC may also be eligible for a bonus and/or other incentives. For more information about IMC’s benefits, please visit our website at Background Information: Innovative Management Concepts, Inc. (IMC), a Service-Disabled Veteran-Owned Small Business, provides a broad range of information technology IT services to government and commercial customers by placing a high priority on modernization, enhancing business processes through technology, and creating efficiencies through automation. Since its founding in 1989, IMC has offered solutions and expertise in: IT operations and maintenance, data management, cyber security, systems and network engineering and administration, cloud/hosting services, software development, website services, software quality assurance and testing (including IV&V), and project management. IMC is certified in International Organization for Standardization (ISO) 9001 Quality Management, ISO 27001 Information Technology Security Management, ISO 20000 Information Technology Service Management, and ISO 14001 Environmental Management System. Committed to continuous improvement and information security, IMC has been appraised at level 3 of the CMMI Institute’s Capability Maturity Model Integration for both Development and Services and we are CMMC Level 2 (Ver 2.0) compliant. Find out more about IMC at . We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

Qualified candidates working with the Service Desk Manager will work to ensure all Service Level Agreements are met. The Service Desk Analyst shall possess and demonstrate sound customer service and telephone skills, attention to detail, problem solving skills, and a desire to provide outstanding cu

Experience implementing automation or self-service solutions within service desk environments. SME Service Desk Analyst (Tier 1) Lead. Lead training, onboarding, and development of service desk personnel.

Arlluk Technology Solutions, LLC, a Koniag Government Services company, is seeking a Business Analyst with a Secret Clearance to support ATS and Department of State the Office of Foreign Missions Information System (TOMIS) in Washington, DC. This position is for a Future New Business Opportunity. We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more. This is in support of the Office of Foreign Missions Information System (TOMIS) with software application development, system administration, and help desk support. Essential Functions, Responsibilities & Duties may include, but are not limited to: At least 4 years of business and system analysis, preferably with Federal Systems Demonstrated experience and abilities establishing knowledge-based systems and using knowledge sharing methods to ensure the free flow of information between all parties (end users and development team) participating in development efforts’ Demonstrated experience providing full lifecycle documentation for software development projects Has experience implementing Agile methodology in the development of software applications Familiar with the Agile/Scrum practices and approach Solid experience and knowledge of version and project management software (i.e. Team Foundation Server, SVN, etc.) Excellent oral communication and writing skills Flexible, highly motivated, self-started who is able to handle multiple projects Expert knowledge of Microsoft Office Suite, especially Visio" Requirements: Minimum of associate’s degree or related experience ISO 9001:2000 or CMMI training preferred Secret Clearance required Our Equal Employment Opportunity Policy The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, sex, sexual orientation, gender, or gender identity (except where gender is a bona fide occupational qualification), national origin, age, disability, military/veteran status, marital status, genetic information, or any other factor protected by law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits and all other privileges, terms, and conditions of employment. The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or to apply to a position on our website, please contact Heaven Wood via e-mail at or by calling 703-488-9377 to request accommodations. Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit . Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352 This position is open for future openings that may or may not be filled depending on availability, funding, and verification of clearance status.

Description The IT Queue Coordinator supports SEC ISS Customer Service Desk operations by managing incident and request ticket flow across assigned technicians. This role ensures ticket activity is documented in the SEC ticket management system and executed in alignment with SLA, prioritization, and escalation requirements.The coordinator monitors queue health,engages technicians for status updates, and rebalances assignments to prevent SLA breaches and reduce backlog. The role supports CSD operations at SEC HQ, Washington, DC, including coordination with regional offices, and provides management visibility throughaccuratereporting on ticket progress, resolution performance, and service risks. PRIMARY RESPONSIBILITIES Ticket Queue Management * Manage all IT support tickets assigned to technicians to ensuretimelyprogression and resolution. * Triage and route tickets based on impact, urgency, and priority to align with SEC service expectations. * Reassign tickets to available technicians to balance workloads andmaintainqueue throughput. * Maintainaccurateticket states, ownership, and documentation in the IT service management system. SLA Monitoring and Prioritization * Monitor ticket aging and SLA clocks;take actionon at-risk or overdue tickets. * Enforce priority-based processing to ensure higher-impact incidents are addressed first. * Escalate unresolved or blocked tickets through defined escalation paths for rapid restoration of service. * Track compliance against service level targets and flag trends requiring management attention. Technician Coordination and Communications * Engage technicians by phone and email for status, blockers, and estimated resolution timelines. * Coordinate handoffs across teams when tickets require specialized or out-of-scope support. * Providetimelyupdates to stakeholders on critical tickets and queue constraints. * Support adherence to SOPs governing workflows, escalation, and service delivery protocols. Reporting and Operational Oversight * Track and report ticket volumes, resolution progress, backlog, and SLA performance metrics. * Produce queue status updates for leadership oversight and contract performance management. * Identifyrecurring ticket patterns and recommend workflow improvements to increase efficiency. * Maintainhigh-quality ticket data to support dashboards, audits, and continuous service improvement. REQUIRED QUALIFICATIONS * This position is restricted to U.S. citizens only. Applicants must not hold dual citizenship with any other country to be eligible for work under this contract. * Ability to obtain andmaintainSEC Public Trust. * Bachelors degree in relevant field. In lieu of degree, additional experience may be required. * 2+ years of experience providing IT support in a desk-side or call center environment. * Demonstratedexperience managing ticket queues and coordinating technician workload to meet service targets. * Working knowledge of IT incident/request lifecycle, SLA compliance, and ticket prioritization. * IT ticketing systems (ServiceNow, Remedy, or equivalent) * SLA monitoring and ticket aging/priority tracking * Ticket assignment, reassignment, and escalation workflow management * ITSM reporting for ticket progress and management oversight * Professional communication via phone and email in operational support environments * Microsoft 365/Teams and Webex for operational coordination and status communications PREFERRED QUALIFICATIONS * Experience supporting federal civilian agency IT service operations. * Experience with ServiceNow queue management, reporting, and workflow optimization. * Knowledge of ITIL-based incident, request, and problem management practices. * Experience coordinating high-priority/VIP tickets and time-sensitive escalations. * Experience supporting customer service desk operations at headquarters and regional office levels. * ITIL 4 Foundation * HDI Support Center Analyst (HDI-SCA) * ServiceNow Certified System Administrator (CSA) If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares. May 4, 2026 For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range $50,700.00 - $91,650.00 The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. About Leidos Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit ___. Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at ___. Securing Your Data Beware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system - never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at ___. If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the ___. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

AGE Solutions is a premier technology and professional services company, providing in-depth consulting, advanced technology solutions, and essential services throughout the U.S. government, defense, and intelligence sectors. Prioritizing innovation and client-focused solutions, we assist major agencies in addressing intricate issues and ensuring a more secure future. The SharePoint Analyst Lead analyzes user needs to determine functional and cross-functional requirements. Identifies resources required for each task. The SharePoint Analyst Lead is responsible for leading the functional and analytical aspects of the SharePoint Online (SPO) environment within the DOD365-J tenant. This role bridges the gap between business users, mission partners, and technical teams by analyzing user requirements, optimizing collaboration solutions, and ensuring operational continuity across SharePoint and integrated Microsoft platforms such as Power Automate, Power Apps, Power BI, and Dataverse. The SharePoint Analyst Lead supports modernization and migration efforts away from deprecated SharePoint features, provides Tier 2 and Tier 3 operational support, and ensures functional solutions comply with DISA and DoD policies. The position involves direct engagement with customers, developing and maintaining workflows, lists, and libraries, and driving user adoption of secure and efficient modern collaboration tools. This position plays a critical role in maintaining system performance, ensuring compliance with Service Level Agreements (SLAs), and providing actionable insights to leadership regarding system health, functional issues, and end-user experience. This is an onsite position located within the National Capital Region. Individuals must reside within a commutable distance in order to work onsite full time. Responsibilities Include: • Analyze user and mission partner requirements to determine functional and cross-functional SharePoint needs., • Translate business requirements into functional site designs, workflows, and list/library structures within the modern SharePoint Online environment., • Support the migration from deprecated SharePoint features (e.g., InfoPath, Classic Workflows, custom scripting) to modern SPO alternatives such as SPFx and the Power Platform (Power Automate, Power Apps, Power BI, Power Pages)., • Identify opportunities to leverage Microsoft's low-code/no-code tools to replace legacy processes and reduce reliance on custom applications., • Document functional requirements, process flows, and configuration details to support governance, sustainment, and knowledge transfer., • Ensure staffing aligns with customer requirements and that qualified personnel with appropriate clearances are assigned., • Foster a culture of accountability, collaboration, and continuous improvement within the program team., • Lead Tier 2 and Tier 3 functional support for SharePoint and Dynamics CRM service requests, incidents, and user inquiries (averaging ~90 tickets per month)., • Execute out-of-the-box customizations and configuration changes to support user needs, business intelligence dashboards, and workflow automation., • Categorize service requests as Tier 2 support, new project work, or escalation candidates, and route accordingly., • Manage ticket queue and ensure all tickets are assigned, acknowledged, and updated in compliance with SLAs., • Communicate status updates to customers weekly (service requests) or every two business days (incidents) until closure., • Resolve tickets within SLA timeframes and document all resolutions and lessons learned for inclusion in the knowledge base., • Coordinate with the DISA J6 Tier I Service Desk, DEOS support teams, and higher-tier engineers when technical escalation is required., • Maintain and update the list of all SharePoint site owners and points of contact (POCs) to ensure proper permissions management and accountability., • Support performance monitoring of the SPO environment and assist in tracking metrics related to system availability, uptime, and user satisfaction., • Participate in performance improvement initiatives, identifying functional or configuration-related bottlenecks and recommending corrective actions., • Contribute to weekly and monthly reports with updates on service tickets, incidents, SLAs, and functional health metrics., • Remediate functional-level IAVA findings in collaboration with security and architectural teams (e.g., addressing deprecated workflows or permissions risks)., • Collaborate with monitoring and operations teams to interpret system alerts related to SharePoint availability and proactively prevent downtime., • Participate in meetings and reviews related to system performance, modernization initiatives, and process optimization., • Promote adoption of modern SharePoint features, encouraging secure and efficient collaboration practices across the organization., • Document and share best practices, standard operating procedures (SOPs), and configuration guides to support consistency and compliance., • Education/Experience: BA/BS in a technical or managerial discipline., • Citizenship and Clearance:, • US Citizenship is required., • Must have and maintain a current DoD Secret clearance., • Experience: 5+ years of progressive experience in SharePoint functional analysis, administration, or solution delivery (with at least 2 years in SharePoint Online or DOD365-J environment)., • Demonstrated experience supporting end-users and mission partners with SharePoint configuration, Power Platform tools, and workflow development., • Experience working in or supporting DoD environments preferred., • ITIL Foundation or equivalent process management certification desirable. This position is part of a pipeline for a future opportunity supporting a DoD customer. Employment is contingent upon contract award and government customer approval. AGE Solutions is actively engaging talent ahead of award and encourages both current incumbents and new candidates to express interest. At AGE Solutions, we reward performance, invest in growth, and share success. Our benefits support the whole person, professionally, financially, and personally. • 26 Days Paid Leave: Includes vacation, sick, personal time, and holidays. You choose how to use it., • Performance Bonuses: Performance bonuses are awarded based on individual contributions and company-wide results, aligning recognition with impact., • 401(k) with Match: We match 3% of your contributions with immediate vesting., • Financial Protection: Company-paid life insurance up to $300K and options for additional coverage for you and your dependents., • Health Benefits: Multiple medical plans, dental, vision, FSA and HSA options to fit your needs., • Parental Leave: 15 days of fully paid leave for new parents, because family matters., • Military Differential Pay: We bridge the gap for employees on active duty, so they don't take a financial hit while serving., • Professional Growth: Paid training and certifications, tuition reimbursement, and the tools and tech to get the job done right.

Job Locations US-VA-Alexandria Job ID 2026-13941 # of Openings 1 Category International Benefit Type Salaried High Fringe/Full-Time LMI is seeking a candidate to serve as an International Cooperation Analyst supporting the Office of the Assistant Secretary of War for International Base Armament Cooperation (ASW (IAC)) to ensure a healthy Defense Industrial Base is able to meet Warfighter needs. The International Cooperation Analyst will help advance Department of War objectives with allies and international partners. The candidate will plan and execute ASW (IAC) outreach and dialogue with international stakeholders and departmental and interagency partners to improve collaboration, communication, and security of supply for materials critical to national defense. This position requires on-site work in Alexandria, VA, five days per week. LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed. Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility and collaboration, LMI serves the defense, space, healthcare, and energy sectors-helping agencies navigate complexity and outpace change. Headquartered in Tysons, Virginia, LMI is committed to delivering impactful results that strengthen missions and drive lasting value. Provide administrative and analytical support to country desk officers. • Draft packages (schedule requests, read aheads, official requests for funds, etc) in support of bilateral and multilateral events with international partners and other stakeholders., • Manage engagement and correspondence trackers as it relates to various country portfolios., • Support bilateral and multilateral events with international partners in support of DoD priorities and senior leadership engagements., • Develop, coordinate, and implement international engagement plans to build close partnerships with allies on promoting and protecting critical technologies., • Identify and recommend mutually beneficial international armaments cooperation opportunities and activities to gain access to cutting edge technology., • Develop international armaments cooperation strategies for emerging partners and update current strategies for established bilateral and multilateral partners., • Help to resolve international agreement, technology security, program acquisition and foreign disclosure issues for identified allies and partners., • Research, analyze, and monitor the geo-political environment, defense structure, technology capability and defense industrial base., • Minimum of an active DoW Secret Clearance required, • Bachelor's degree (Any Field) required, • At least 18 months of experience in international armaments cooperation activities desired, • At least 18 months of Department of War, OSW or Service Headquarters international armaments cooperation activities desired, • Experience in Foreign Military Sales programs and cooperative acquisition desired Disclaimer: The salary range displayed represents the typical salary range for this position and is not a guarantee of compensation. Individual salaries are determined by various factors including, but not limited to location, internal equity, business considerations, client contract requirements, and candidate qualifications, such as education, experience, skills, and security clearances. #LI-SH1 We can recommend jobs specifically for you! Click here to get started.

A service-disabled veteran-owned business is looking for a Business / Help Desk Analyst to provide operational and technical support remotely.

Help Desk/Call Center Analyst - Onsite and Remote Work (Hybrid Role). Serve as a member of a service desk operations team that is the initial point of contact for customer support.

Job Description Job description Who we are: Network Coverage is a best-in-class technology solutions provider specializing in IT managed services, cybersecurity, compliance, cloud enablement, digital transformation and software development for mid-market and enterprise organizations. Our comprehensive technology solutions and operational excellence allow clients to focus on their business with the value of an end-to-end technology partner. Network Coverage believes in providing purpose to our people and that character, integrity and commitment win out. Technology is our mission, empowering and developing our team is our passion. What the role is: Service Desk Specialist II Division - Center - Team: Service Operations – Service Desk Reporting to: Service Desk Lead About the Role The Service Desk Specialist II role provides Tier 2 support to clients, addressing and resolving hardware, software, network and security issues, while maintaining recurring onsite commitments to static client(s). A part of a dynamic support team, this role collaborates with other support roles to ensure efficient problem resolution in a timely manner, aids in escalation management by handling lower-level escalations, and works with their Team Lead and team members across departments to help drive tactical and strategic operational items related to their assigned client(s). These contributions are key to maintaining high levels of customer satisfaction by delivering effective solutions, clear communication and setting reasonable expectations. This position is crucial for ensuring smooth and efficient operation of our clients’ IT systems. Accountabilities Client Support and Service Delivery • Timely and effective resolution of Tier 2 server, desktop and application service requests, • Act as a supportive technical resource for the team to ensure service needs are met, • Develop and maintain strong relationships with your assigned client(s) and team members, • Manage client IT systems and adhere to service level agreements, • Assist with root-cause analysis if directed., • Support other NetCov clients in addition to the dedicated client assignment as determined by NetCov operational need., • Perform additional tasks and responsibilities as assigned by your manager, which may consist of duties not explicitly outlined in this job description, in alignment with the overall needs of NetCov operations., • Ensure NetCov has updated customer documentation needed to provide best-in-class support, • Maintain a daily 85% billable rate working tickets and answering phone calls., • Potential for on-sites at customer offices, which would be directed by the Team Lead as the team need arises, • Monitor and optimize client systems for efficient performance, reliability and security, • Produce and update technical documentation for client systems and team training, • Maintain clear client communication and set expectations on active support inquiries, • Identify opportunities to enhance process efficiency and implement best practices, • Remain updated on industry advancements and enhance technical skills Technical Expertise: • Expanded technical knowledge of current IT infrastructures including servers, networks, virtualization, cloud systems and security, • Proficiency with Microsoft server and client operating systems, Active Directory, DNS, DHCP, VDI technologies, Exchange/Office 365 and desktop applications., • Proficiency with LAN/WAN connectivity designs, firewalls, switching and wireless, • Ability to diagnose and resolve technical issues timely and effectively, • Experience with various troubleshooting tools and techniques, • Excellent verbal and written communication abilities, • Active listening skills to fully understand client issues and concerns, • High attention to detail to ensure accurate record-keeping Qualifications and Experience: • Bachelor's degree or Associate’s degree in Information Technology, Computer Science, Network Administration or related field., • 2-5 years of relevant IT experience as either a Systems Analyst, Systems Administrator, IT Specialist or similar position., • This is a full-time position, • Days and hours of work are Monday through Friday, 8:00 AM - 5:00 PM [9-hour shift], • This position will require participation in a recurring predetermined on-call rotation., • This position is 100% onsite, and will require travel and recurring visits to client offices where locations will vary. Reliable transportation is required., • This position may require travel to industry events, Network Coverage office locations, and Network Coverage events where locations will vary.

Job DescriptionOur client is seeking Service Desk Analysts to provide IT support for a client. Responsibilities: * Resolve technical issues through various communication channels. * Install, maintain, and troubleshoot IT hardware and software. * Document and manage customer requests using ticketing systems. * Provide exceptional customer service and technical support. Qualifications: * Bachelor’s Degree or equivalent. * 2-5 years of IT support experience. * Strong troubleshooting, problem-solving, and customer service skills. * Active DoD Secret Clearance. • When joining, you must possess an IAT level II certification in ACTIVE status: IS1Kap4ZwN

Job Description Brief Overview of Position: Strategic Operational Solutions, Inc. (STOPSO) is seeking a candidate for a Service Desk Analyst role supporting a high-profile Department of Defense (DoD) customer. This position is full-time and onsite in Arlington, VA, Monday through Friday, 7:00am–4:00pm, with minimal travel required. STOPSO is committed to delivering cutting-edge IT solutions in a collaborative and rewarding environment. Team members are encouraged to grow professionally while contributing meaningful value to customers and the organization. Essential Duties and Responsibilities: • Troubleshoot and resolve Tier I and II incidents including system inquiries, service requests, software installations, printer issues, and hardware support (desktops, laptops, peripherals), • Provide in-person and phone support to a 4,000-user community, • Manage and update trouble tickets with detailed notes, ensuring resolution within SLA timelines, • Deliver VIP support and communicate status updates on incidents and resolutions, • Handle a high-volume ticket queue (50–100 tickets daily) efficiently, • Participate in team meetings, training sessions, and ticket reviews, • Develop and maintain documentation, knowledge bases, SOPs, and job aids, • Support special projects and focus teams for continuous improvement, • Maintain professionalism and strong customer service via phone and email, • High school diploma or equivalent, • Active IAT Level II certification at start date (e.g., Security+ CE, CySA+, CCNA Security, GSEC, SSCP, etc.), • 3+ years of experience as a service desk analyst supporting client-specific applications, • Strong analytical, problem-solving, and multitasking abilities, • Excellent written and verbal communication skills, • Ability to lift/pull up to 40 lbs. and perform physical tasks (sitting, standing, bending), • Experience working with computers, servers, and network devices, • U.S. Citizenship (required by government contract), • HDI Certification or ITIL 4 Foundation Certification, • Active Top Secret/SCI clearance, • Experience with ServiceNow ticketing system, • Experience supporting Microsoft Office, SharePoint, Internet Explorer, Java, and Adobe Acrobat STOPSO is a Service-Disabled Veteran-Owned Small Business delivering innovative IT solutions to government and commercial clients. Since 2006, the company has specialized in IT operations, cybersecurity, cloud services, software development, and systems engineering. STOPSO maintains multiple ISO certifications and is committed to continuous improvement, operational excellence, and information security. STOPSO is an equal opportunity employer and considers all qualified applicants without regard to protected characteristics.

Job Description Job Title: Technical Support Analyst Location: 1775 Duke St, Alexandria, VA 22314 (Hybrid) Summary: As a Senior UCC Technical Support Analyst, you will play a key role in providing the central point of contact for all IT-related inquiries, support requests from end users, and will be responsible for endpoint management and Help Desk troubleshooting for customers program. Responsibilities: • Provide Tier 2 Help desk support to end users and manage complex issues that require specialized knowledge and skills to troubleshoot and resolve issues related to software, hardware, and network systems, • Leads architecture and support of unified communications (UCC) platforms and integrations, • Will be responsible for integrating UCC tools with Microsoft 365 and network systems, • Respond to ServiceNow tickets for workstation issues, • Coordinate audio/visual setup for events and board meetings, • Support digital signage and Teams Room devices, • Manage endpoint provisioning using Intune, • Troubleshoot and assist with VPN, wired/wireless connectivity, remote access tools, and hardware/software issues, • Perform account provisioning and workstation imaging, • Support mobile devices and asset management, • Perform account provisioning and workstation imaging, • Track, manage, and provide monthly update on Help Desk utilization, • Coordinate with Tier 3 help desk for firewall and routing issues, • Mentor Tier 2 UCC staff and support VIP events, • Conduct and participate in post-incident retrospectives and issuing Root Cause Analyses, • Attend trainings as requested, • Will always maintain a high level of customer satisfaction and professionalism, • Must be able to obtain and maintain a Public Trust security clearance, • 7+ years professional experience providing Tier 2 Help Desk experience, • Bachelor's degree in information technology or equivalent experience, • Must be able to be onsite in Alexandria, VA from 7:00am - 5:00pm EST Monday-Friday for project execution., • Microsoft Certified: Teams Voice Engineer Expert certification preferred, • Experienced integrating UCC tools with Microsoft 365 and network systems., • Experience supporting Microsoft 365 applications (Teams, VoIP)., • Support Teams meetings, webinars, and VoIP devices., • Design and manage Teams Phone and VoIP infrastructure., • Experience supporting Microsoft 365 applications (Outlook, Word, Teams, VoIP, Intune), • Experience with digital signage and UCC integrations, • Experience supporting Teams meetings, webinars, and VoIP devices., • Must have experience coordinate A/V setup for events and board meetings., • Experience troubleshooting VTC and audio bridging issues., • Experience providing support for Windows 11 basics, • ServiceNow help desk ticketing systems experience required, • Experience providing mobile device support., • Experience troubleshooting and support with VPN, wired/wireless connectivity, remote access tools, and hardware/software issues., • IT asset management experience., • ServiceNow Help Desk and Administration experience required, • Proven experience resolving tier 2 help desk tickets promptly and effectively., • Customer service driven, • Excellent written and verbal communication skills

Job Description DirectViz Solutions (DVS) is a dynamic and rapidly growing government contractor committed to delivering innovative IT solutions that address the mission-critical needs of our government clients. Through the expertise and dedication of our talented team, we provide cutting-edge technology services designed to achieve success and exceed expectations. At DVS, we prioritize our employees as our greatest asset. We offer competitive compensation, comprehensive medical benefits, a 401(k) match, generous PTO accrual, professional development reimbursement, corporate-funded technology certifications, and robust employee recognition and appreciation programs. We are seeking a highly skilled ServiceNow Project Manager. The ability to obtain a public trust clearance is required. ServiceNow Project Manager Description The ServiceNow Project Manager will be responsible for the overall management of all ServiceNow Projects that from the Develops and/or oversees plans for automated data processing systems from project inception to close-out. Analyzes information to be processed. Defines and analyzes problems and develop Project Initiation Phase to Project Closeout. The Project Manager will work closely with the Program Manager to discuss Project prioritization and resourcing. Once the Project has been approved the Project Manager will be responsible for coordinating all project kick-off meetings, internal meetings with the assigned Business Analyst and Development Team to start the Project Initiation Phase. The Project Manager will be utilizing ServiceNow Strategic Portfolio Management (SPM), Portfolio Project Management (PPM), Demand Management, Agile 2.0 and Test Management 2.0. The ServiceNow Project Manager should have high level knowledge of Generative AI and ServiceNow Now Assist to be able to support AI projects that will be in implementation in the near future. The ServiceNow Project Manager will be responsible to remove blockers and ensure that the team has all the support required to move forward on project tasks. The Project Manager will review tasks and risks with the team and provide coaching and guidance to Project Team Members. The Project Manager will lead all Project Task Risk Meetings and ensure that risks are mitigated and work to address any additional concerns with the team. The Project Manager will support the Program Manager to develop business plans and continual service improvements, support with corporate initiatives and ensure that there is constant collaboration on staffing, team member status, project status, customer support, service and process improvements. The ServiceNow Project Manager serves as a back-up to the ServiceNow Program Manager. Qualifications • 5+ years of ServiceNow Project Management experience, • Bachelor's Degree, • Certified Scrum Master Certification, • ServiceNow Admin, SPM, PPM, Agile 2.0 Training or Certifications, • Experience in an Agile Development Project Management, • Experience with working on large ServiceNow projects or program teams of 20+ members, • Expert in working in Agile Development Teams and knowledge of all agile development phases, • Understand high level the Business Process Analyst role and can lead and support Business Process Analysts, • Expert in ServiceNow Strategic Portfolio Manager (SPM) Project Portfolio Management (PPM), Demand Management, Agile 2.0 and Test 2.0., • Experienced leading agile project teams through the agile development phases and target timeline, • Strong organizational skills and ability to ensure that teams are completing tasks and projects are progressing through the timelines on a daily or weekly basis., • Ability to Manager 5-10 projects at a time, project range in size depending on level of effort., • Strong time management and communication skills, • A team player that is a leader but also supportive to the project team in providing support, • Ability to adapt and prioritize work independently in a dynamic environment, • Strong interpersonal and presentation skills, • Strong writing skills and experience in developing plans such as a Communications Plan, User Guides, Project/Program Manager Plans, Training Plans and etc., • Experience with ServiceNow ITSM, HRSD, SPM, SecOps, ITAM (SAM/HAM Pro), Employee Center Portal, Now Assist and Knowledge Management., • Serve as a back-up Scrum Master and back-up to Program Manager when needed, • Maintain focus and awareness throughout scheduled working hours., • Perform tasks requiring prolonged periods of sitting or standing at a desk, utilizing a computer, mouse, and keyboard., • Lift and move objects weighing up to 15 pounds as needed., • Exhibit excellent verbal and written communication skills, with a strong command of the English language., • Demonstrate the ability to work independently while also collaborating effectively as part of a team., • Quickly learn and retain routine tasks and processes., • Possess strong organizational skills, attention to detail, business correspondence proficiency, and self-management capabilities., • Perform the essential functions of the role satisfactorily; reasonable accommodation will be provided for employees with disabilities upon request. DirectViz Solutions, LLC (DVS) is an equal opportunity employer and prohibits discrimination and harassment against any employee or applicant for employment because of race, color, sex (including pregnancy), age, gender identity, creed, religion, national origin, sexual orientation, marital status, genetic information, disability, political affiliation, protected veteran status, or any other status protected by federal, state or local law. DVS has a zero-tolerance policy for harassment, threats, coercion, discrimination, and intimidation. Employees may file a complaint or exercise any right protected by Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, Section 4212 of the Vietnam Era Veterans Readjustment Assistance Act of 1974, or the Veterans Employment Opportunities Act of 1998.

Job Description SGI is seeking a Project Manager / Watch Analyst to support the Department of Homeland Security, Federal Protective Service (FPS), under the FPS Incident Management Center (IMC) support contract. This contract provides watch desk, briefing, and information management support to assist FPS in monitoring operational activity and incidents, managing information flow, and presenting information to support situational awareness and decision-making. The Intermediate Project Manager / Watch Analyst supports the effective execution of FPS watch operations by managing watch functions, overseeing reporting and information flow, and ensuring the quality and consistency of watch activities. Responsibilities • Manage FPS Watch functions and ensure the quality of deliverables and performance of contract watch standers, • Manage watch processes and information flow in support of FPS operations, • Maintain situational awareness of DHS-related events, incidents, and threats, • Prioritize tasks and coordinate reporting and information sharing with other FPS elements, • Conduct training for all watch personnel and shifts to ensure compliance with production and watch activity guidelines, • Assure and control production and service quality related to communications, information transmission, and data and information presentation, • Develop and implement training programs and training modules for Senior and Junior Watch Officers and data analysts, • Identify and administer formal and ad hoc training sessions, exercises, and evaluationsQualifications, • U.S. Citizen, • Active Secret security clearance, • Minimum of a BA/BS degree, • 12 years of experience in operations centers, emergency management, dispatch, first responder (law enforcement, fire, or rescue), or related work, • OR a Minimum of 8 of the 12 years in Management, • Ability to perform duties independently, • Program/Project Manager certification is desired SGI Global provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Job Posted by ApplicantPro

In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.

Earn up to $750 a week in your free time by providing feedback on everyday products and services. No customer service representative experience required. If needed, try out products or services ahead of your session.

Earn up to $750 a week in your free time by providing feedback on everyday products and services. If needed, try out products or services ahead of your session.

Earn up to $750 a week in your free time by providing feedback on everyday products and services. If needed, try out products or services ahead of your session.