Service desk jobs in Boston, Massachusetts - Page 5Create job alerts

Job Description About Company: Gulph Creek Hotels is widely recognized as the leading hotel management company on the East Coast. Our portfolio of managed properties consistently outperforms the market and exceeds financial return expectations. Established in 1995, Gulph Creek Hotels represents some of the most prestigious brands in the hospitality industry, including Marriott and Hilton. We leverage our extensive management and development expertise to drive success across our growing portfolio. About the Role: The Night Auditor plays a critical role in ensuring the accuracy and integrity of financial records during overnight operations at Home2 Suites Bordentown. This position involves reconciling daily transactions, auditing accounts, and preparing detailed reports that support the hotel's financial health and operational efficiency. The Night Auditor acts as a liaison between the front desk and management, addressing guest inquiries and resolving discrepancies promptly. By maintaining meticulous records and performing thorough audits, this role helps prevent financial errors and supports compliance with company policies and accounting standards. Ultimately, the Night Auditor contributes to a seamless transition between business days, ensuring that all financial data is accurate and ready for review by daytime management teams. Minimum Qualifications: • High school diploma or equivalent., • Basic knowledge of accounting principles and financial reconciliation., • Experience with hotel property management systems or similar software., • Strong attention to detail and accuracy in handling financial data., • Associate degree or higher in accounting, finance, or hospitality management., • Previous experience as a night auditor or in a similar auditing role within the hospitality or manufacturing industry., • Proficiency with accounting software and Microsoft Office Suite, especially Excel., • Excellent communication skills to effectively interact with guests and team members., • Perform nightly audits of all financial transactions, including room charges, payments, and adjustments, to ensure accuracy and completeness., • Reconcile daily revenue reports and prepare detailed audit summaries for management review., • Monitor and balance cash drawers, credit card transactions, and other payment methods to prevent discrepancies., • Provide exceptional guest service by addressing inquiries, resolving billing issues, and assisting with check-in and check-out processes during overnight hours. The Night Auditor utilizes strong analytical and numerical skills daily to review and reconcile financial transactions accurately. Attention to detail is essential to identify discrepancies and ensure compliance with accounting standards. Communication skills are employed to interact professionally with guests and coordinate with various departments to resolve issues promptly. Proficiency in property management and accounting software enables efficient processing and reporting of financial data. Additionally, problem-solving skills help the Night Auditor address unexpected challenges during overnight shifts, maintaining smooth operations and financial integrity.

Job Description Position Summary Our team is looking to add an upbeat Night Auditor that is friendly, and detail orientated. This is an overnight position responsible for balancing the hotel transactions and closing out the day, responding to guest requests and maintaining the cleanliness and appearance of the front desk area. Essential Functions • Perform guest check-in services in a courteous and efficient manner as set forth by Canopy Boston Downtown Standards: to include greeting guest with a smile, confirming reservation and rate, assigning room and key card, obtaining method of payment, communicating hotel services and amenities, and finally wishing guest a pleasant stay., • Complete end of day activities including posting charges to accounts, balancing ledgers, run night audit/daily close, back-up and roll date., • Perform check-out services in a courteous and efficient manner: to include inquiring about their stay, making any necessary adjustments, collecting payment, or verifying direct billing, collecting the room key, obtaining bell service for luggage assistance, and finally wishing guests a warm “farewell.” Maintaining, teaching, coaching of mystery shop standards., • Complete shift check list to include all reports mentioned therein. Maintain continuity /communication between shifts. Ensure distribution of messages, mail, and faxes to guests. Complete reservations for guests that include, but are not limited to airline reservations, theatre, sports, overnight shipping etc. while always promoting our hotel first., • Recognize guests with a friendly greeting. Anticipate guests’ complaints, develop the most effective solution, and handle guests’ concerns immediately and confidently. Follow the 15-5 Rule, and use of guest’s name., • Use HOTSOS to expedite guest requests., • Follow proper cash handling procedures as outlined in the Canopy Boston Downtown Standards. Responsible for all moneys issued by accounting., • Up sell hotel services to maximize revenue whenever possible., • Ensure all displays are in proper place and fully stocked. Ensure there are enough informational brochures on hand in the main lobby. Check cleanliness and supply level of business center and assist guest with their needs and requests., • Process all payments according to established hotel requirements., • Provide information and assistance to all guests and vendors., • Prepares all necessary reports during each shift for the management team., • Ensure confidentiality, security, and safety of hotel guests regarding Front Desk communications always., • Answer in-coming (from outside the hotel) calls using the provided script in a friendly and professional manner. Respond by relaying guest calls to the requested extension by using appropriate security procedures, or by providing requested information. All in-coming calls to be answered and faxes delivered within the set time limit as per the Hilton standards., • Answer in-house calls by using the provided script in a friendly and professional manner. Record guest special requests on daily log. Relay requests to the appropriate department and complete a follow up call according to the guidelines set in the Canopy Boston Downtown standards., • Transcribe complete messages and repeat information to verify accuracy or offer to transfer the guest to the appropriate voice mail. Input and retrieve messages as requested. Read and verbally recite exact message for the guest., • Briefly answer basic inquiries, e.g., time, extension numbers, outlet hours, etc., • Act as dispatcher for security, guest services, and property operations team members. Provide timely information via HOTSOS to team members in response to emergencies and guest requests such as housekeeping and maintenance problems., • Record wake-up call requests and enter into the telephone system. Ensure no calls are missed. Supportive Functions In addition to performance of the essential functions, this position may be required to perform a combination supportive function, with the percentage of time performing each function to be solely determined by the Director of Rooms and the General Manger based upon the particular requirements of the Hotel. Other Regular attendance in conformance with the standards, which may be established by the hotel from time to time, is essential to the successful performance of this position. Team Members with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, Team Members may be required to work varying schedules to reflect the business needs of the hotel. Upon employment, all Team Members are required to fully comply with the hotel rules and regulations for the safe and efficient operation of hotel facilities set forth by the Canopy Boston Downtown, Olshan Properties and Hilton hotels. Team Members who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. Specific Job Knowledge, Skill, and Ability The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodations, using some other combination of skills and abilities. • Possess the ability to dress in a professional manner., • Maintains pleasant and professional communication skills weather interacting with hotel clientele and team members., • Ability to learn and understand a complex telephone system., • Ability to learn and understand basic computer skills & possess considerable Internet knowledge., • Ability to react quickly/decisively to emergencies and requests., • Ability to concentrate in high-volume high-pressure area., • Ability to stand, walk and sit for extended periods of time., • Ability to perform duties in a closed and confined space and at times may be hot and noisy., • Ability to perform tasks requiring bending, stooping, kneeling and can lift 50 lbs., • Ability to communicate in English telephonically, over a handheld radio, and face-to-face clearly., • Possess considerable mathematical skills (addition, subtraction, multiplication, division) to maintain guest charges, handle adjustments, etc., • Possess considerable ability to listen effectively., • Knowledge of local tourist and trade attractions. Ability to make reservations: restaurant, airline, train, room, rental car, etc., • Visual ability to read manufacturer’s instructions, correspondence, etc., • Ability to read, write, and comprehend English., • Detail oriented work habits and ability to accomplish goals in a timely manner., • Ability to become OnQ certified., • Ability to become First Aid and CPR certified., • Ability to remain calm in emergency situations and to effectively deal with the internal and external guests, some of whom require patience, tact, and diplomacy to defuse anger, collect accurate information, and solve guest concerns., • Ability to work under time constraints and deadlines, must be productive in quantity and quality of work., • Ability to use finger/hand movements for extended periods of time. Finger and hand dexterity to manipulate switches, writing instruments, a computer keyboard, etc. Qualifications Education: • Education or experience to meet the required job knowledge, skills, and abilities. High School graduate or equivalent preferred. Experience: • 6 months customer service required., • Night Audit experience is strongly preferred., • Cash handling, or hotel Front Desk experience preferred., • Hilton experience preferred. PBX Experience preferred. Licenses or Certificates: • First Aid and CPR certified. Grooming: • All Team Members must maintain a neat, clean, and well-groomed appearance according to the Olshan Properties Team Member Handbook. Other: • Additional language ability preferred., • Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger and collect accurate information and resolve conflicts., • This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position., • May perform other duties as assigned. Our DNA is EPIC Enthusiastic Positive Intuitive Caring Olshan Properties is proud to provide equal opportunity to all employees and applicants for employment without regard to age, race, religion, sex, sexual preference, national origin, disability, veteran status, or genetics. We maintain a drug-free workplace.

Job DescriptionAbout the Company: Octave is a modern behavioral health practice creating a new standard for care delivery that's both high-quality and accessible. With in-person and virtual clinics in multiple states, the company offers evidence-based individual, couples, and family therapy, while pioneering relationships with payers to make care more affordable through insurance. By raising the bar on how care is delivered and how providers are supported, we are building a sustainable system that values equity, affordability, and effectiveness. About the Role: Octave is hiring Licensed Clinicians to work within an organizational structure to provide high quality behavioral health care to our clients. Octave Clinicians will join a diverse clinical team in providing therapy in a collaborative, client-centered, evolving environment. Octave Clinicians demonstrate strong clinical service thinking, informed by evidence-informed therapies. It is our effort to drive quality access and customize mental health treatment plans and service delivery for our clients. You will treat adult clients with stress, depression, anxiety, or other mental health concerns via video, using short-term, evidence-based therapies. Candidates must be licensed in Massachusetts at the masters or doctoral level, well-versed in evidence-based therapies, like CBT or DBT, and expert in the delivery of culturally responsive care. We are seeking out Licensed Clinicians who are willing to work both in-person and remotely. As a Clinician with Octave, you will be able to build out a caseload that gives your clients the option to see you virtually or in-person. It is ideal that you already have a commercial clinical space that you can operate from to see clients in person through Octave. At this time, we are not providing an office space within the state of Massachusetts. You are able to see virtual clients from your home office, but we do require that you see in-person clients from a commercial office setting. You are a good fit if you are: • Passionate about expanding access to high-quality mental health care., • Skilled at providing short-term, evidence-based therapies to a diverse range of adult clients., • Adept at building and maintaining a strong therapeutic alliance., • Willing to deliver feedback-informed care using standardized measures., • Expert at providing culturally responsive and culturally competent care., • Open to learning from your colleagues and clients., • Someone who thrives in a culture of thoughtful feedback and transparency.Qualifications:, • LMFT, LMHC, LICSW, PsyD, • Current License in Massachusetts., • Master's Degree or higher from an accredited school of Social Work, Psychology, Counseling or Marriage, or Family and Child Counseling., • Must be licensed and in good standing with your governing licensing board., • At least 1 year of related post-license clinical experience required., • At least 2 years of experience preferred in one or more of the following areas:, • CBT for depression or anxiety, • DBT for emotion dysregulation, • Unified Protocol for emotional distress, • CPT or PE for trauma, • We're human beings first. We operate with empathy and kindness – with our clients, with our collaborators, and with ourselves., • People deserve better than status quo. We're willing to tackle the intractable problems, no matter how big, because someone should. We ask big questions, we craft big solutions, and we challenge ourselves and others to make it happen., • No bystanders. No stars. No tourists. Each person has been selected to be here, and with that comes a responsibility to bring your expertise, share your ideas, and help make this company better., • Partnership paves the path ahead. We don't operate in a silo, internally or externally. To transform the system, we believe in working with others to create something bigger, better, and stronger., • Quality is crucial at scale. Quality is core to our business, and we refuse to sacrifice it as we grow., • Progress is a process. In the pursuit of progress, we iterate, reflect, learn, adjust – and always leave things better than we found them., • There are people behind every data point. We recognize that numbers tell only one part of the story, and we also do the work to understand impacts at the individual level.Physical Requirements:, • Prolonged periods sitting at a desk and working on a computer., • Must be able to frequently communicate with others through virtual meeting applications such as Zoom and Google Meet., • Must be able to observe and communicate information on laptop., • Move up to 10 pounds on occasion., • Must be eligible to work in the United States without sponsorship now or in the future., • Octave's policy requires that all clinical sessions be conducted while you are physically located in the United States.System Requirements: Octave IT supports these minimum system requirements for the most optimized experience using Octave telehealth tools:, • Computers that are Mac OS (Ventura or later) and Windows OS (10/11), • Computers kept up with the most recent security updates The hourly compensation range for this role is listed below dependent on licensure: In-Person Rates: • $93-$133/hour for master's level license., • $90-$130 for master's level license. Please complete the following application. Please note that the U.S. Equal Opportunity Employment Information questions below are used for the purposes of EEOC reporting and are optional to complete. Octave is unable to change these questions and we acknowledge that many of the U.S. Equal Opportunity Employment Information questions are not inclusive or affirming of all aspects of cultural identity. Octave is committed to an inclusive workplace environment, and this information will not inform how we approach hiring or employment.

Job Description Johnson Service Group is looking for a part-time (24 hours a week) on-site Office Coordinator for our client in Boston. This role would be more ideal for a more candidate and include the following. $27 an hr. Key Responsibilities • Office Management, • Maintain a clean, organized, and well-functioning office environment., • Facilitate office maintenance and repairs., • Help coordinate service provider visits, • Ensure compliance with health, safety, and security protocols, • Administrative Support, • Manage front desk activities, including greeting visitors., • Assist with updating site-specific, internal documentation, • Support onboarding/off-boarding activities, • Employee Experience + Culture, • Help execute employee engagement initiatives and office events., • Assist with internal communications to ensure employees are informed about office updates., • Support Workplace policies and promote a positive work culture., • Technology + Equipment Management, • Ensure office equipment is maintained and functioning (printers, misc. IT equipment), • Coordinate with IT team for troubleshooting as needed. In addition to standard administrative responsibilities, this candidate will also serve as a Workplace Coordinator. In this role, the focus will be on promoting a positive workplace culture by organizing and hosting events such as anniversaries, birthdays, icebreakers, and other team-building activities, along with supporting additional administrative tasks as needed. Company DescriptionOur people and culture make JSG a great place to work. JSG’s mission is to empower people, help our clients reach their goals, and hire motivated individuals. Johnson Service Group, Inc. (JSG) is a North American leader in the staffing and consulting services industry, with 40 years of experience investing in people and companies. We are always looking for great people to join our team—we want to see your success here at JSG! We can be found locally in more than 30 offices throughout the United States and Canada. JSG continues to work diligently to offer our clients and candidates world-class service and diversified offerings to fit their evolving needs. We offer medical, dental, vision, life insurance options, 401(k), weekly pay, and more. Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.Our people and culture make JSG a great place to work. JSG’s mission is to empower people, help our clients reach their goals, and hire motivated individuals.\r\n\r\nJohnson Service Group, Inc. (JSG) is a North American leader in the staffing and consulting services industry, with 40 years of experience investing in people and companies. We are always looking for great people to join our team—we want to see your success here at JSG! We can be found locally in more than 30 offices throughout the United States and Canada. JSG continues to work diligently to offer our clients and candidates world-class service and diversified offerings to fit their evolving needs.\r\n\r\nWe offer medical, dental, vision, life insurance options, 401(k), weekly pay, and more.\r\n\r\nJohnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.

Job Description University Registrar's Assistant Job Summary: As a University Registrar's Assistant, you will support students, faculty, and staff by managing front desk operations, maintaining student records, and providing excellent customer service in a fast-paced university registrar’s office. Info About This Job: • Pay range between up to $24/hour, • Work in higher education and help students succeed, • Easily accessible location via the Green Line, • Greet students, faculty, and visitors professionally, • Answer calls, respond to emails, and process transcript requests, • Assist with student record updates, registration, and leave-of-absence returns, • 1+ year of administrative assistant experience, • Proficiency in Microsoft Word and Excel, • Experience in higher education or student services, • Familiarity with student information systems or databases ProPivotal is an equal opportunity employer and considers qualified applicants for employment regardless of race, gender, gender identity, gender expression, age, color, religion, disability, veteran's status, sexual orientation, or any other protected factor.Since 1996, ProPivotal has been committed to excellence in staffing services. ProPivotal is one of Massachusetts’ largest staffing firms. It is our pleasure to provide service to many of the area’s most desirable employers and fulfill their staffing needs throughout the world. While we have the deep resources which allow us to manage large staffing programs, we also have a structure which allows us to get to know each job seeker individually, and a culture which drives us to match candidates with jobs they love. We are big enough to serve you and small enough to know you.\r\n\r\nProPivotal is an equal opportunity employer and considers qualified applicants for employment regardless of race, gender, gender identity, gender expression, age, color, religion, disability, veteran's status, sexual orientation, or any other protected factor.

Job Description [For best results, please make sure that your resume is up to date with your current contact information and that you submit an application with your resume. When given the choice, please Opt In for text messages. It's a critical way for us to send you instructions and assistance throughout the process.] We are looking for a candidate who works well by themselves and enjoys a fast-paced environment. Making eye contact and being welcoming is a must! The pay for this position is $18 per hour. WE ARE NFC Amenity Management, the nation's largest luxury amenity service provider for residential and commercial properties, with a growing portfolio representing 350+ of the top brands in luxury residential and hotels across 30 markets in the U.S. A typical day at one of our front desks… As an NFC Amenity Front Desk Associate, you get to work at some of the most exclusive addresses in the area, where you are the first person residents (and their guests) interact with when they come home. Our Front Desk Associates are the “heart" of the property and are adored by our residents. After warmly welcoming them home, you will monitor the lobby and handle incoming calls/requests and package/food deliveries. Ultimately, your priority is to make our residents feel at home simply by showing genuine sincerity and appreciation. Here are just a few other responsibilities you will have throughout your day: • You will ensure smooth operations and a positive service experience by effectively communicating with your team members, property management, and residents/guests., • Follow property-specific systems to receive and sign for deliveries, ensuring efficient delivery to residents., • Facilitate contractor arrivals and departures, and realtor/potential homebuyer/renter visits., • Advise and remind residents and guests of any appropriate rules and regulations established by the property management., • Follow all property procedures for resident, guest, and vendor access., • Promptly answer and complete all resident requests, phone calls, questions, or concerns., • Look sharp in your supplied uniform., • Front Desk Experience, • Hospitality, • Outgoing Personality, • Teamwork, • Ability To Multitask, • Flexibility, • Detail-Oriented Benefits • Weekly Pay!, • Paid training., • A long list of discounts and benefits is available to all employees., • Cellphone and other reimbursements for some applicable positions., • State-required healthcare benefits are available to qualifying employees in applicable areas., • Medical, Dental, and Vision Coverage available to qualifying employees in applicable areas., • Start earning generous paid time off as of your first day., • Career Development: We have many training courses in our NFC University that you can take to further your career while working with us. #ZR At the time of this ad, the position pays $18 per hour. Historically, it pays the same rate at multiple locations, for all shifts. Company DescriptionSince 2006, NFC has led the way as the nation's top exclusive amenity management company for residential facilities, luxury high-rise condominiums, apartments, master-planned and gated communities, as well as hotels, resorts, and spas. We have a roster of clients with a wide geographic reach -- from Miami to Manhattan to San Francisco -- and many places in between. The difference between a good community and a great one is determined by its amenities. That's why NFC exists - to provide your property with an unrivaled team of amenity experts that is well-versed in client satisfaction. Our company has more than a decade of experience providing facility management, design, programming, and social planning services to more than 350 communities across the country, and we have made a name for ourselves as the nation's leading provider of luxury lifestyle services. NFC Amenity currently has over 2,500 service minded team members based in the following states: New York, Florida, Georgia, North Carolina, Tennessee, Virginia, Arizona, Illinois, Washington D.C., Maryland, New Jersey, Pennsylvania, Connecticut, Texas, California, Colorado, Massachusetts, Minnesota, Illinois, Alabama, and Washington.Since 2006, NFC has led the way as the nation's top exclusive amenity management company for residential facilities, luxury high-rise condominiums, apartments, master-planned and gated communities, as well as hotels, resorts, and spas. We have a roster of clients with a wide geographic reach -- from Miami to Manhattan to San Francisco -- and many places in between.\r\n\r\nThe difference between a good community and a great one is determined by its amenities. That's why NFC exists - to provide your property with an unrivaled team of amenity experts that is well-versed in client satisfaction. Our company has more than a decade of experience providing facility management, design, programming, and social planning services to more than 350 communities across the country, and we have made a name for ourselves as the nation's leading provider of luxury lifestyle services.\r\n\r\nNFC Amenity currently has over 2,500 service minded team members based in the following states: New York, Florida, Georgia, North Carolina, Tennessee, Virginia, Arizona, Illinois, Washington D.C., Maryland, New Jersey, Pennsylvania, Connecticut, Texas, California, Colorado, Massachusetts, Minnesota, Illinois, Alabama, and Washington.

Job Description About Us We are a growing property management company, celebrating our 40th year of service, overseeing state-of-the-art and luxury residential buildings across the Boston metro area. We are actively seeking a Concierge to join the MMC team! Our Concierge team members are customer service driven and act as the first point of contact for the property residents and guests. Team members are responsible for creating an outstanding client experience through exceptional service and attention to detail. This position reports to the Lead Concierge and will be responsible for greeting clients as they enter the building and assisting with their specific needs. Our ideal candidate has a minimum of 2 years’ experience in the concierge field, hotel, or customer service experience. Pay is commensurate with experience. Please visit our website at learn more about our company. Retirees and people returning to the workforce are highly encouraged to apply! Duties include but are not limited to: • Position requires person to work from 11 pm to 7 am on Saturday and Sunday., • Act as liaison between the building and Property Manager and work closely with the Building Superintendent., • Provide access control; use security cameras and patrol building to monitor access points and ensure that the building is secure at all times., • Greet residents/visitors/vendors when they arrive ensuring guests who do not live on the property are logged into the visitor or vendor log., • Perform applicable administrative tasks like file/log and computer system updates relevant to building operations and maintain shift notes including "pass-on" logs to ensure successful communication through shift changes., • May be asked to assist with filing documents or to review the daily activity of various transactions that take place at the community by auditing files. Function as clerical support as time or shift coverage permits., • Maintain excellent relationships with local restaurants, theaters, and venues. Research current events and happenings in the neighborhood. Make knowledgeable recommendations to residents and their guests., • Capable of procuring reservations, tickets, guest accommodations, museum and gallery exhibit passes., • Assist the Lead Concierge in maintaining the schedule for resident move-ins/outs and elevator usage through appropriate coordination with Property Manager., • Ensure that new residents receive the necessary orientation to the community and are familiar with the services provided both at the community and through the Concierge Desk., • Coordinate receipt and delivery of incoming and outgoing packages including dry cleaning per the building policy., • Immediately contacts emergency maintenance personnel if an emergency maintenance situation develops., • Enters maintenance requests in a timely and effective manner to ensure that resident requests are submitted properly. Follows up on all completed request as requested to ensure resident satisfaction., • In the case of emergency, contact the applicable public service response organization and the Property Manager and follow applicable emergency procedures as directed in the property manual., • Follow procedures, policies, and other important correspondence from HQ. Receive maintenance requests and pass to the appropriate manager in a prompt manner., • Assists with organization, set-up, implementation, and clean-up of all resident events hosted by the community., • Immediately contacts emergency maintenance personnel if an emergency maintenance situation develops., • Required to remove snow from sidewalks and steps and apply ice melt., • A minimum of 2 years’ customer service experience required., • Must be on time and able to stay awake during the entire shift., • Must be able to stand for long periods of time., • Must have general computer skills to perform administrative and clerical tasks, including time entry., • Ability to drive a manual transmission, highly preferred., • Ability to work with minimal supervision. Self-motivated, reliable individual who can anticipate and resolve issues., • Excellent communication and interpersonal skills., • Able to remain calm and attentive, especially during heavy building activity and emergencies., • Ability to always maintain a professional demeanor and appearance., • Must be able to move, lift, push, or carry objects weighing up to 50 pounds, unassisted., • Must pass background check., • Must be able to provide 3 professional references., • Employee Assistance Program (EAP) available 24 hours a day on weekdays and weekends to employees and family members, • Employee Referral Bonus Program, • 11 Holidays Paid at time and a half for hours worked

Job DescriptionThis is a part-time hourly position. GENERAL SUMMARY The Library Monitor is an essential position within the library environment, ensuring smooth and efficient operations while encouraging a welcoming atmosphere for patrons. Library Monitors interact with students, faculty, staff, and community members and respond to their needs. Library Monitors provide customer service, answer questions, check out books and other materials, and perform technical and administrative tasks. They must also enforce library policies within their own peer group and adhere to library rules and regulations. ESSENTIAL JOB FUNCTIONS* • Provide prompt, calm, courteous, and welcoming customer service to patrons (students, faculty & staff) at the Lending Services Desk, • Perform circulation (checking items in and out) and related tasks, • Participate in the handling of reserves, including accepting items for reserve and discharging items from reserve, • Perform reserve item shelf-reading, • Provide basic technical assistance on the use of copiers, printers, computers, the internet, and software, • Provide basic technical assistance on the use of internet-based library resources, including the library website, the library catalog, and online resources, • Perform administrative duties, such as answering the phone, taking messages, sorting mail, and directing patron inquiries to the correct area, • Adhere to all library, college, state, and federal policies, including the Family Educational Rights and Privacy Act (FERPA) & American Library Association’s Library Bill of Rights, • Strong attention to detail and accuracy., • Computer proficiency with Microsoft Office Suite., • Excellent interpersonal and communication skills., • Customer satisfaction orientation takes the initiative to identify and resolve problems., • Effective time management; able to organize and manage multiple priorities with interruptions., • Strong team player. PREPARATION, KNOWLEDGE, SKILLS & ABILITIES • High School Diploma or equivalent required; Associate degree strongly preferred.

Job Description Description The Administrative Assistant, at this financial planning office located in a beautiful office park on the South Shore, is the first point of contact for clients and callers, ensuring a welcoming and delightful experience. This role involves managing the front desk, providing administrative support to multiple financial advisors, and facilitating effective communication across the organization. Working remote is not an option. Responsibilities: • Answer, screen, and direct incoming phone calls and messages., • Greet and welcome clients, ensuring a positive first impression., • Order lunches daily for the office, • Manage calendar by coordinating appointments between client, advisor and other outside professional’s schedules, • Perform administrative tasks including data entry, creating forms and letters, scanning, uploading and faxing documents, and maintaining a digital filing system of said documents., • Maintain clean and organized reception area, advisor offices, meeting spaces and supply room., • Order and manage office supplies and ensure office equipment is in working condition, • Process incoming and outgoing mail and deliveries, • Assist with operational needs, internal communication and help execute client facing events, • Complete ad-hoc projects and tasks as requested. Qualifications & Requirements: • Prior administrative experience in a professional services environment is a must., • Excellent verbal and written communication and typing skills, • Strong organizational and multitasking abilities along with an eye for details and critical thinking skills, • Proficiency with Microsoft Office and basic office equipment is a must. Power Point not needed., • Friendly, professional demeanor and a customer-service mindset., • Ability to work both independently and collaboratively in a fast-paced environment., • High level of professionalism, discretion, and ethical conduct., • Professional attire required at all times., • Must be able to navigate a complex series of programs and systems simultaneously., • Prior experience in a financial advisor’s practice is preferred., • Associate or bachelor’s degree in business, accounting or finance preferred but not required with prior suitable administrative experience. Skills microsoft office, CRM, clientworks Top Skills Details microsoft office,CRM Additional Skills & Qualifications • Technologies: Red Tail CRM (very nice to have), Microsoft products (must have), • Best vs Average: someone with financial planning experience, someone who comes from a small financial office like this would be beneficial, • Critical Skills: o This person will be the first face the client will see when arriving in the office. Need to be personable, warm and welcoming, with good social skills. Need to be comfortable sitting in reception, answering phones, and engaging with the clients (offering coffee, small talk, etc.) o Attention to detail is HUGE in this role. o Excellent grammar and typing/writing – including paperwork, customized letter formatting, etc. o Should be able to take feedback well and be able to pivot as necessary o Adaptable (especially with technology) o Eager to learn o All candidates should be able to speak to their writing skills and their experience in a fast paced, professional environment. Experience Level Intermediate Level Job Type & Location This is a Contract to Hire position based out of Braintree, MA. Pay and Benefits The pay range for this position is $28.00 - $30.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision, • Critical Illness, Accident, and Hospital, • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available, • Life Insurance (Voluntary Life & AD&D for the employee and dependents), • Short and long-term disability, • Health Spending Account (HSA), • Transportation benefits, • Employee Assistance Program, • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Braintree,MA. Application Deadline This position is anticipated to close on Dec 18, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Job DescriptionDescription: SHEDULE: 40 hours, Thursday to Monday 6:45am to 3:15pm Pays $21.40 - $30.00 per hour (Salary ranges provided are based on relevant experience and skill set) LOCATION: 170 Morton Street The Guest Service Specialist is an essential position and will work 100% site based to maintain guest to staff ratio. SUMMARY OF THE POSITION: The Guest Service Specialist will assist the guests, callers and visitors of the shelter in learning about and accessing the services we provide, particularly those relating to emergency shelter, food, clothing, medical care, housing services and other referral needs. The Guest Service Specialist will ensure there is a safe and secure environment for guests and staff at Pine Street Inn Shattuck Shelter, intervene with assistance in the development and implementation of a housing pathway by motivating guests to rapidly work on housing and connecting guests to appropriate resources. The Guest Service Specialist will also assist guests in connecting with substance abuse, mental health and medical resources when the shelter cannot safely accommodate a guests needs. The Guest Service Specialist is required to provide optimal customer service; stay energized and focused even when demands are ambiguous and strenuous. The Guest Service Specialist is required to enter data into the Homeless Management Information (HMIS) system and to document reports in keeping with agency policy. The Guest Service Specialist is required to make sound decisions and appropriately seeks guidance from a supervisor when needed. The Guest Service Specialist. will operate, organize and maintain the shelter front desk and related equipment, including a multi-line phone system, security cameras, security screening, and front door entry requests and will be responsive to guest needs as well as requests from other Pine Street Inn staff, vendors, visitors, volunteers as well as the greater Lemuel Shattuck Hospital community. The GSS will adopt and enliven the following principles: • Shelter is a temporary safety net, not a home., • All people experiencing homelessness, regardless of their housing history and duration of homelessness, can achieve housing stability in permanent housing., • Never warehouse or institutionalize our guests in our shelters, • Everyone is “housing ready.” Sobriety, compliance in treatment, or even a clean criminal history is not necessary to succeed in housing. Rather, homelessness programs and housing providers must be “consumer ready.”, • Leverage guests’ their strengths, assets, and connections to move quickly out of shelters and to any other housing, • Recognize the impact of violence and victimization on development and coping strategies, • Employ an empowerment model, • Maximize guest choices and control over her/his recovery based in a relational collaboration, • Create an atmosphere that is respectful of the guests’ need for safety, respect, and acceptance, • Emphasize the guests’ strengths, highlighting adaptations over symptoms and resilience over pathology, • Minimize the possibilities of re-traumatization, • Strive to be culturally competent and to understand each person in the context of his or her life experiences and cultural background REQUIRED: • Valid MA driver’s license in good standing REQUIRED: • Minimum of one (1) year of experience in the Human Services field, • Ability to communicate clearly both verbally and in writing, • Knowledge in the areas of addiction, recovery, and mental illness, • Knowledge of issues pertaining to the homeless, • Experience with front line customer service and/or a similar front desk/customer service desk setting

Job Description Job Title: IT Technology Support Specialist Department: Technology D450 Reports To: Infrastructure Manager FLSA Status: Exempt (Salaried) Pay Range: $60,000-$75,000 per year DESCRIPTION: The IT Technology Support Specialist plays a critical role in ensuring the smooth operation of IT systems and providing exceptional technical support to end-users. This individual will be responsible for troubleshooting hardware and software issues, managing support tickets, and assisting with the deployment and maintenance of technology solutions across the organization. KEY RESPONSIBILITIES • Provide first and second-level technical support for desktops, laptops, mobile devices, printers, and other peripherals., • Respond to and resolve help desk tickets in a timely and professional manner., • Install, configure, and maintain hardware and software systems., • Assist with onboarding and offboarding of employees, including provisioning and deprovisioning of accounts and devices., • Support remote users with VPN, Microsoft environments, and collaboration tools., • Maintain accurate documentation of support procedures, asset inventory, and user guides., • Collaborate with IT team members on projects, upgrades, and system improvements., • Ensure compliance with IT policies, security standards, and data protection protocols., • Escalate complex issues to appropriate internal or external resources when necessary. QUALIFICATIONS: • Excellent communication and customer service skills., • Interest in technology, a desire to learn and question, analytical mind for further responsibilities and growth., • Solid organizational skills and focus on accuracy and attention to detail., • Strong problem solving and troubleshooting abilities., • Self-motivated with the ability to work independently and in a team environment., • Excellent written and oral communication skills., • Ability and willingness to document work, processes, procedures, or work instructions., • Work with a team to achieve timely resolution of all production issues meeting or exceeding Service Level Agreement., • Flexible schedule to support after hours support and maintenance as needed., • Ability to lift and move equipment up to 40 lbs. TRAINING AND EXPERIENCE: • 2+ years of experience in a technical support or help desk role., • IT certifications such as CompTIA A+, Network+, or Microsoft Certified Professional (MCP)., • Experience with ticketing systems (e.g., ServiceNow, FreshDesk, Zendesk)., • Knowledge of cybersecurity best practices and data privacy practices., • Proficiency with Windows, Microsoft 365, Azure, Intune, and common business applications., • Familiarity with networking concepts, Active Directory, and using remote support tools and users effectively.

Job Description Bella Santé is currently looking to hire full-time and part-time front desk Spa Concierge. In business for over 20 years, our ‘Best of Boston’ awards span over a decade. We are proud of our numerous awards and accolades, which is a testament to our talented staff and executive team and their commitment to delivering world class service and relaxation to our clients. We offer competitive pay and benefits (for qualifying employees) which include medical, dental , 401k , paid vacation and sick time and complimentary spa treatments and generous product discounts . Our Spa Concierge are responsible for creating a welcoming environment for our guests and members. Responsibilities include but are not limited to: • Greeting all guests, • Answering the telephone, • Assisting guests with questions regarding spa services and products, • Checking guests in and out, • Scheduling appointments, • Ensure that the retail items are stocked and properly maintained. Strong customer service and organization skills are a must for this position. Visit us at to view more about this opportunity and why you should work at Bella Santé. To be considered for this position, all candidates are asked to email an updated resume for review or stop into the spa to fill out an application. Our Spa is located at 38 Newbury Street Boston MA. Applicants must be eligible to work in the United States without sponsorship. Success in the spas will fast track your career growth with us. The opportunities are endless with Bella

Job Description Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.” We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Today, we are reinventing parking. Because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time. Responsibilities Pay Rate is $21.00 per hour Greet and assist hotel guests arriving and departing the hotel in a professional and courteous manner. • Greet guests at hotel curbside and offer them assistance, which can include: opening doors, carrying luggage into the hotel and/or directing them to the front desk for check-in., • Hail taxi cabs for any guest requesting one., • Dispatch a sufficient number of taxi cabs to the hotel and/or to other loading points., • Provide accurate information and directions regarding the hotel and/or surrounding area., • Monitor the hotel entrance for any suspicious activity., • Drive hotel vehicles short distances for guest drop-offs and pick-ups or as requested., • Communicate with drivers, co-workers, and supervisors and address any concerns., • Write factual reports regarding items that deviate from normal operation., • Identify and report any safety issues immediately to supervisor., • Clean and maintain surrounding work area (to include glass cleaning and sweeping of trash)., • Clean break room (to include empting trash, vacuuming and wiping down of table)., • Complete other duties as assigned. Qualifications Availability to Work: Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work 2nd shift, 3rd shift and/or week-ends may be required. Must be punctual when scheduled to work and have excellent attendance. Work Experience: Prior customer service and hotel experience preferred. License Requirement: Must have a valid state-issued driver’s license with a current address and acceptable driving record. Knowledge: Knowledge of metro area is desirable. Language skills: Must be able to read and write English exceptionally well. Ability to communicate effectively with passengers, drivers, and co-workers on socio-economical levels. Ability to read, and comprehend simple instructions, and short correspondence. Be able to write simple correspondence and/or reports legibly. Ability to effectively present information one-on-one and in group situations to guests, passengers, and drivers. Mathematical Skills: Ability to add and subtract two digit numbers. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to make sound judgments. Ability to educate others about policy/procedures not enforce policy/procedures. Ability to apply patience when communicating with others in difficult situations. Other Skills and Abilities: Ability to carry out assigned tasks and duties completely and effectively. Ability to perform assigned duties with minimal supervision. Ability to demonstrate, fair and impartial judgment. Materials and Equipment Directly Used in Role: Two way radios, various report forms, information logs, brochures, pens and pencils. Physical Demands and Work Environment: While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; talk and listen. Employees are regularly exposed to outside weather conditions including snow storms, and extreme heat. Employees work in and around potentially dangerous traffic situations, and employees are to be safety conscious at all times. Employees are frequently required to reach and or sign (communicate) with hands and arms. Employees on occasion must lift/move up to 50 lbs. Employees are regularly exposed to high levels of noise and/or fumes from vehicles. SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights. Right to Work Poster SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact . We are here to assist you.