Software project manager jobs in United States

\n • Under the supervision of the Project Manager, provides technical support to construction staff. Reviews plans and other technical documents, answers questions regarding the scope and/or timing of the project.\n, • Understands contract documents to help ensure compliance with drawings and contract specifications.\n, • Assists with procurement and vendor management.\n, • Supports the Project Manager in the supervision of the project as needed including the development of cost estimates or tentative schedules.\n\n \n \n \n\n • B.S. in Civil Engineering or related field\n, • Minimum of 0-2 years of experience in the construction industry required.\n, • Proficiency in Microsoft Office products.\n, • Experience with CAD software a plus.\n, • Motivated, independent, and self-sufficient.\n, • Highly organized and detail oriented with strong problem-solving skills.\n, • Ability to multitask and work in a fast-paced environment.\n, • Must be able to travel to jobsites and perform necessary manual tasks as required.\n\n \n \n \n \n PIa8765b320f96-25405-41719801

\n Compensation: Up to $175,000 per year \n No visa sponsorship is available for this role. \n \n Overview \n We are seeking a New York Professional Engineer (PE) licensed technically grounded Senior Structural Engineer and Project Manager to join our team in New York City. \n \n This role is built for an experienced building-structures leader who can manage complex project delivery, client relationships, and junior staff while staying actively involved in hands-on structural design and engineering problem-solving. \n \n Qualifications \n\n • Education: Bachelor of Science in Civil or Structural Engineering is required; a Master’s degree is preferred.\n, • Licensure: Active New York Professional Engineer (PE) license is required.\n, • Experience: 8 to 15 years of progressive experience in building structural engineering.\n, • Leadership: Proven track record in project management and direct client-facing communication.\n, • Project Background: Prior experience working on existing buildings, as well as public or institutional facilities, is preferred.\n, • Software: Strong proficiency in structural analysis software is required; familiarity with AutoCAD and Revit is preferred.\n\n \n Key Responsibilities \n\n • Structural Design: Lead structural analysis and design across steel, reinforced concrete, masonry, and wood building systems.\n, • Project Delivery: Manage renovation, rehabilitation, condition-assessment, and ground-up construction projects for public, institutional, and private sector clients.\n, • Building Investigations: Conduct forensic and structural investigations of existing buildings to develop practical repair, stabilization, or strengthening solutions.\n, • Project Management: Oversee project scope, schedules, budgets, staffing, quality control, risk management, and client communications.\n, • Technical Oversight: Supervise engineering calculations, construction drawings, specifications, cost estimates, and multidisciplinary coordination.\n, • Construction Administration: Lead construction-phase services, including site visits, submittal and RFI reviews, and field issue resolution.\n, • Mentorship & QA/QC: Mentor developing engineers while enforcing internal technical standards and quality assurance protocols.\n, • Business Development: Contribute to proposals, client interviews, business development, and project pursuit strategies.\n\n

Release Train Engineer (RTE) / Agile Coach\n \n Job Posting ID: Release Train Engineer/Agile coach Location: Jersey City, NJ 07310 Contract Duration: 12- 18 months Expected Pay: $95/hr - $100/hr Client: Banking/FinTech \n \n Position Overview \n \n We are seeking an experienced Release Train Engineer (RTE) / Agile Coach to serve as a servant leader and chief coordinator for an Agile Release Train. This individual will partner closely with Product Management, Product Owners, Scrum Masters, Delivery Leads, Engineering teams, and business stakeholders to support the successful planning and execution of large-scale initiatives. \n \n The RTE will facilitate Program Increment Planning, manage cross-team dependencies, resolve impediments, monitor delivery metrics, and promote alignment between business priorities and execution teams. The ideal candidate will have experience improving delivery flow, strengthening team collaboration, and leading complex programs across multiple teams and functional areas. \n \nKey Responsibilities\n \n\n \n • Develop a thorough understanding of application functionality, architecture, and integrations to effectively communicate platform capabilities to business and technology stakeholders.\n \n • Serve as a primary liaison between Lines of Business, Global Technology engineering teams, and enterprise partners.\n \n • Elicit, analyze, and document business, regulatory, and technology requirements.\n \n • Translate requirements into clear user stories, functional specifications, and acceptance criteria.\n \n • Lead end-to-end delivery across the Software Development Lifecycle, including planning, dependency management, milestone tracking, and issue resolution.\n \n • Ensure compliance with change management, risk, governance, and enterprise technology control requirements.\n \n • Execute program and project governance processes, including required forums, documentation, and artifacts.\n \n • Serve as Scrum Master for Agile delivery teams supporting the Mercury platform.\n \n • Facilitate Agile ceremonies and promote adherence to established Agile practices.\n \n • Manage work intake, prioritization, and execution using JIRA workflows and related tools.\n \n • Monitor and report delivery health, Agile metrics, risks, impediments, and cross-team dependencies.\n \n • Partner with GIS, Risk, and enterprise control teams to track and remediate assigned findings.\n \n • Ensure mandatory enterprise deliverables are completed on time, accurately documented, and audit-ready.\n \n • Maintain platform documentation, including process flows, control documentation, training materials, and user-facing resources.\n \n\n \nRequired Qualifications\n \n\n \n • Strong experience as a Release Train Engineer, Senior Scrum Master, Agile Program Manager, or Delivery Lead in a large-scale Agile environment.\n \n • In-depth understanding of Agile, Scrum, Kanban, Lean, and SAFe methodologies.\n \n • Experience facilitating Program Increment Planning and Agile Release Train ceremonies.\n \n • Proven ability to manage cross-functional dependencies across multiple teams.\n \n • Strong stakeholder management and executive communication skills.\n \n • Experience identifying, tracking, escalating, and resolving program-level risks and impediments.\n \n • Ability to analyze delivery metrics and use data to drive continuous improvement.\n \n • Strong facilitation, conflict resolution, and problem-solving skills.\n \n • Experience leading organizational change or Agile transformation initiatives.\n \n • Ability to coordinate complex business and technology programs from planning through delivery.\n \n • Knowledge of project governance, risk management, and regulatory delivery environments.\n \n • Proficiency with JIRA, Azure DevOps, Rally, or similar Agile management tools.\n \n\n \nPreferred Qualifications\n \n\n \n • SAFe Release Train Engineer certification.\n \n • SAFe Program Consultant, Certified Scrum Master, Certified Scrum Professional, or a related Agile certification.\n \n • Experience working within banking, financial services, or another highly regulated environment.\n \n • Knowledge of the technology development lifecycle, software engineering practices, and DevOps principles.\n \n • Experience supporting multiple Agile Release Trains or large-scale portfolio delivery.\n \n • Familiarity with Lean Portfolio Management.\n \n • Experience creating executive reports, portfolio dashboards, and performance metrics.\n \n • Strong background in change management and organizational transformation.\n \n • Knowledge of risk, compliance, audit, and regulatory program delivery.\n \n • Experience coaching Scrum Masters, Product Owners, and Agile delivery teams.\n \n • Ability to influence stakeholders and establish alignment without direct authority.\n \n\n \nThe Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time , paid sick and safe time , hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable)\n \n \n \n \n

Job Description The handyman role is to manage day-to-day building maintenance · Maintenance the building in top shape thru maintenance and inspections. · Responsible to create and implement proper schedules and checklists for preventative maintenance. · Coordinate with contractors to or repair crews for work that is outsourced. · Make sure that all work is properly completed on daily basis. · Complete and update status of all work Orders thru work order System · If the work order cannot be completed, update notes on work order software. · Maintains fresh paint on interior of the building. · Create compliance check log. · Maintains inspection logs for sprinkler systems, fire extinguishers. Elevators, and other building systems as required by city, state and federal law. · Conducts regular preventative maintenance on items throughout the interior and exterior of the building. · Create log for the above requirements. · Performs regular inspections of all common areas. · Keeps entrances, walkways and stairways clear of ice, snow, and debris · Be Disaster Ready - Take actions to deal with the results of delays, bad weather, or emergencies. · Inspect vacant units prepare them for rental. · Obtain and document all inspections and ensure quality of work prior to each inspection. · Maintain jobsite safety, health, and cleanliness · Verify all work is done in a good workmanship level. · Ensure project documentation and reports are complete. · Minimum twice a year, the apartment HVAC filters must be cleaned and changed. · Quarterly must change common area filters in rooftop. · Other duties as assigned by property manager. · Maintain inventory of all tools and supplies, prepare purchase order for supplies and tools in a timely manner for approval. · Review cleaning crews work and efficiency. · Maintain Licenses/certificates and FDNY qualified person required for the building. · Are responsible for Answering all emergency calls at your designated location. · Tools need to be safe guarded, neat, and organized always · MUST always clock in and out, even when responding to an emergency · All Overtime requests must be reported and approved by building manger writing · Must leave your workstation ready in case another handyman has to come in for emergencies. Required Knowledge, Skills, and Abilities Must have strong problem-solving skills. Must have S12 or S13 Certification Has the ability to perform basic repairs in electrical, plumbing, and mechanical systems. Has the ability to paint, plaster sheetrock and carpentry work. Must have good communication and interpersonal skills. Must have superior customer service skills. Must be detail oriented and have good scheduling skills. Must be proficient at safely using tools associated with the job. Has knowledge of building codes and safety standards as set forth by the state and federal governments have a valid S-95 Fire safety Certificate Must have a valid driver’s license. Must be able to lift heavy items. Must be able to maneuver in small spaces. Must be able to kneel and crouch or climb tall ladders. Work Environment Must be able to deal effectively with unruly or unhappy tenants. Must be able to work in dirty, hot, cramped and otherwise uncomfortable areas. \nCompany Description If your property looks good, you do too – and so do we. That’s what drives us and inspires us and pushes us to stay on top, as we bring our A game to every project. We’re acutely aware of how important your image is to you. First impressions, last impressions, and all those impressions in between – your facility maintenance speaks volumes about your professionalism before you’ve even had a chance to get down to business. We know that. And we know what it takes to get you looking good around the clock. We’re personally invested in our client’s success, which is why we make it a point to maintain relationships, not just buildings. When we get to know you, we get to know intuitively what works best for you and how we can improve our service, fine-tune our scheduling, and anticipate upcoming service needs, so that we can take a more proactive, personal approach to your facility’s maintenance. Let’s get acquainted. If your property looks good, you do too – and so do we. That’s what drives us and inspires us and pushes us to stay on top, as we bring our A game to every project. We’re acutely aware of how important your image is to you. First impressions, last impressions, and all those impressions in between – your facility maintenance speaks volumes about your professionalism before you’ve even had a chance to get down to business. We know that. And we know what it takes to get you looking good around the clock.\r\n\r\nWe’re personally invested in our client’s success, which is why we make it a point to maintain relationships, not just buildings. When we get to know you, we get to know intuitively what works best for you and how we can improve our service, fine-tune our scheduling, and anticipate upcoming service needs, so that we can take a more proactive, personal approach to your facility’s maintenance.\r\n\r\nLet’s get acquainted.

Job DescriptionDescriptionArtheon is a trusted engineering and consulting firm offering services that rival large organizations while maintaining the personalized client relationships of a boutique firm. With expertise spanning civil/site engineering, environmental permitting, transportation infrastructure, construction management, and advanced surveying technologies, we are committed to delivering high-quality, timely solutions to local, state, and federal clients. We are seeking a motivated and detail-oriented Instrument Technician to join our Surveying and Geomatics team. The Instrument Technician will support field survey operations on a variety of transportation, infrastructure, construction, municipal, and land development projects. This position is responsible for assisting the Survey Crew Chief with field measurements, operating and maintaining surveying instruments, collecting accurate field data, setting survey points, and performing general field surveying activities. The ideal candidate is comfortable working outdoors, has an interest in surveying and geomatics, and is eager to develop their technical skills and advance within the surveying profession. Responsibilities • Assist the Survey Crew Chief with daily field surveying operations., • Set up, operate, and maintain surveying equipment including:, • Robotic total stations, • Conventional total stations, • GPS/GNSS equipment, • Data collectors, • Levels and other surveying instruments, • Perform field measurements and collect accurate survey data., • Assist with establishing horizontal and vertical control points., • Perform construction layout and stakeout activities., • Assist with boundary, topographic, utility, roadway, and infrastructure surveys., • Locate and identify existing utilities, structures, property features, roadways, drainage systems, and other physical improvements., • Assist with construction staking for roads, utilities, structures, drainage, and other infrastructure improvements., • Maintain accurate field notes, sketches, measurements, and electronic data., • Download, organize, and transfer field data for use by survey technicians, surveyors, and project managers., • Assist with instrument calibration, equipment checks, and routine maintenance., • Verify equipment is properly functioning and report issues to the Party Chief or Survey Manager., • Follow established survey procedures, project specifications, and quality-control standards., • Maintain a safe work environment and comply with company and project-specific safety requirements., • Work effectively as part of a survey crew and communicate field conditions to supervisors and project staff., • Perform other duties as assigned. Qualifications • High school diploma or equivalent., • 1+ year of experience working in surveying, construction layout, engineering field work, or a related discipline preferred., • Ability to learn and operate surveying instruments and electronic data collectors., • Strong attention to detail and commitment to accurate field measurements., • Ability to read and understand basic construction plans and survey drawings., • Ability to work outdoors in varying weather and terrain conditions., • Ability to safely lift and carry surveying equipment and materials., • Valid driver's license and reliable transportation., • Strong communication and teamwork skills., • Experience operating Trimble, Leica, Topcon, or similar surveying equipment., • Experience with robotic total stations and/or GPS/GNSS equipment., • Experience with construction staking or layout., • Experience with transportation, roadway, utility, or municipal infrastructure projects., • Familiarity with AutoCAD, Civil 3D, Trimble Business Center, or other survey/geomatics software., • Surveying or Geomatics coursework or degree., • OSHA-10 or other applicable safety training., • Interest in pursuing a career progression toward Party Chief, Survey Technician, or Land Surveyor., • Ability to work outdoors for extended periods., • Ability to walk and work over uneven terrain, construction sites, roadways, and other active project areas., • Ability to lift and carry survey equipment weighing approximately 50 pounds., • Ability to stand, walk, bend, kneel, and work around construction equipment and active infrastructure., • Ability to work occasional early mornings, evenings, weekends, or extended hours based on project requirements. BenefitsThe base salary range for this role is indicated in the posting. This range reflects the company’s good faith estimate of the compensation for this position at the time of posting. Final compensation will be determined based on factors such as experience, skills, qualifications, internal equity, and geographic location. Artheon offers a competitive compensation package including medical, prescription, dental and vision coverage, 401(k) retirement plan with employer match, educational assistance program and paid time off/parental leave.

Job Description Job Description POSITION: Senior Service Technician REPORTS TO: Field Services Manager OBJECTIVE: Be a valuable Verrex Team Member as a Field Service Technician, providing white glove service to high profile corporate clients. Must be able demonstrate technical expertise in solving client problems. Strong customer service and communication skills are a must as Verrex strives to continue to be a leader in the Audio-Visual Industry. COMPENSATION: Non-exempt (hourly), monthly cell phone stipend, $600 monthly vehicle stipend, EZ-Pass and Gas Card. BENEFITS: Verrex offers a comprehensive benefits package to support the health, well-being, and financial security of our employees. Benefits include: • Medical, dental, and vision insurance (VSP), • Company-sponsored 401(k) plan with matching contributions, • Company-paid life insurance and AD&D coverage ($50,000), • Long-term disability (LTD) insurance, • Optional supplemental life insurance available for purchase, • Healthcare and Dependent Care Flexible Spending Accounts (FSAs), • Access to AFLAC supplemental insurance products This benefits summary is intended as a general overview and is subject to the terms and conditions of the official plan documents. SKILLS & QUALIFICATIONS: • Minimum 3 to 5 years industry experience., • Must have experience using Tesira and Q-sys software to troubleshoot and make adjustments. Knowledge of DSP audio principles for proper configuration (understanding gain structure, a must). Able to make minor design changes in Qsys or Biamp. Qsys Level 1 and/or Biamp Tesira Certified, • Able to use Crestron Toolbox and Debugger to load code, firmware, and troubleshoot to determine if issue is settings, hardware, or determine if it is a likely code issue to refer to our programming team., • Understanding of IP network principles, Network Switches, AVoIP and Dante Audio., • Able to troubleshoot Poly and Cisco VTC hardware and PC based UC appliances for Zoom and Teams applications., • Understand principles of building and maintaining audiovisual systems, utilizing appropriate reference materials., • Understand how to use all tools as necessary to fabricate and field-engineer solutions., • Can load, test, troubleshoot, and commission control system programs, • Can load, test, troubleshoot, and commission audio DSP systems, including fine tuning of gain structure and AEC RESPONSIBILITIES: • Service Delivery, • Provide telephone and onsite service and preventive maintenance visits for all Verrex customers, including Verrex Service Agreement Customers and Time and Materials Customers as assigned by Service Management, • Complete all service visits in accordance with instructions as indicated on work orders. Bring all questions regarding scope of work, or all customer requests for tasks outside the current scope of work, to Service Department Management, • Work overtime as requested and as necessary to meet deadlines and customer demands, • Service and Support Administration, • Complete and submit all necessary written and electronic documentation for all service visits, including work orders, equipment lists, preventive maintenance checklists, repair forms, and follow-up emails. Submit copies of relevant documentation to customer, • Assist Service Team with documentation of open service items in system of record. Take ownership of all open items assigned to you for resolution by performing any necessary technical research and communicating progress to Service Team, • Take ownership of expediting equipment repairs in the field, including contacting manufacturers and repair houses for case / RMA information, completely filling out all Verrex paperwork, and setting proper expectations with customers regarding equipment turnaround time, • Perform mark-ups of onsite as-built drawings as equipment changes and modifications are made. Bring back markups to Verrex Operations Manager for processing, and return updated drawings to customers, • Assist fellow technicians by providing installation / troubleshooting guidance, • Position will occasionally require other work assignments such as installing new systems, pickup and deliveries as necessary., • Assist fellow technicians by providing installation / troubleshooting guidance, • Technician Mentoring, • Provide mentoring / coaching for all field service technicians, inducing troubleshooting assistance, customer service skills coaching, and situational awareness training., • Take initiative and ownership of complex open service items, including small-scale project management and inter / intradepartmental interfacing as necessary to affect resolution of items, • Take initiative to share relevant technical findings with Verrex Field regarding service issues, potential equipment failure trends, etc., • Sales, Customer Service and Relationship Management, • Clearly communicate arrival and departure time to both customers and Verrex Service Team. Follow-up proactively in the event of delayed arrivals, • Promote Verrex 220 (Time and Materials) services for all out-of-scope work. Promptly bring potential sales leads to the attention of Sales and the Service Team immediately, • Develop and maintain strong professional relationships with existing Service Agreement Customers, • Notify Service Management of all customer feedback, and highlight potential service issues, • Verrex-Furnished Tools and Equipment, • If provided, operate Verrex-supplied vehicle for travel to and from Verrex offices, customer sites and training locations as required, in accordance with all applicable traffic laws., • Maintain vehicle in accordance with Verrex Fleet Guidelines. Promptly notify Fleet Management for all vehicle service needs or issues., • Maintain vehicle stock of all required tools and supplies. Promptly request equipment that needs to be ordered or restocked., • Maintain personal stock of Verrex and user-furnished tools and supplies., • General Policy and Best Practices, • Check Verrex Schedule Board nightly to receive the next day’s work assignments, • Adhere to Verrex dress code whenever on a customer job site or in a Verrex office, • Keep work areas safe, clean and organized, • Submit timesheets daily 1. Ongoing Training and Certification: • Maintain CTS Certification, • Attend all Verrex-sponsored training days, • Attend all offsite manufacturer and equipment-specific trainings as dictated, • Maintain / expand industry knowledge through all Verrex-approved media as dictated by job and customer demands This job description may be revised at any given time by Verrex Management. Employee Handbook Please refer to the Verrex Employee Handbook for company policies on such issues as employment wages, salary, benefits, services, reimbursable expenses, employee communications, safety, health, standards of conduct, and corrective action. Equal Opportunity Employer Statement Verrex is proud to be an equal opportunity employer. We are committed to creating an inclusive, respectful workplace where everyone can thrive.

Job Description 71 Visuals is looking for an experienced, highly organized Installation Manager to oversee the day-to-day execution of our installation projects. This is a hands-on management position for someone who is comfortable coordinating multiple projects, managing internal installers and subcontractors, solving problems in the field, and keeping installation schedules and budgets on track. The ideal candidate is a strong communicator and natural problem solver who can anticipate issues before they become problems. Every day will be a little different, so we're looking for someone who can prioritize, make decisions, and keep projects moving. Key Responsibilities • Manage the daily installation schedule and coordinate manpower across multiple projects., • Communicate project requirements, schedules, changes, and expectations with our internal installation team., • Coordinate, schedule, and manage outside installation subcontractors., • Serve as the primary point of contact for installation projects requiring additional attention or troubleshooting., • Review upcoming projects to identify potential installation challenges before crews arrive onsite., • Perform field/site surveys, take measurements, document existing conditions, and provide accurate information back to our project management and production teams., • Review installation requirements and help determine the best approach, equipment, manpower, and timing for each project., • Manage installation project budgets and labor hours to ensure projects meet company expectations., • Monitor project progress and address issues that could impact schedule, quality, or profitability., • Find practical solutions when unexpected field conditions or installation challenges arise., • Coordinate installation logistics including equipment, access, deliveries, permits, subcontractors, and customer/site requirements., • Receive and coordinate courier or freight shipments when necessary., • Help kick off projects and ensure installers have the information, materials, drawings, tools, and expectations needed to be successful., • Communicate with Project Managers regarding installation status, field conditions, changes, and potential additional costs., • Document field changes, additional work, and conditions that may impact project scope or budget., • Maintain a safe, organized, professional installation operation., • Step into the field when necessary to support the team, troubleshoot an installation, perform a survey, or help keep a project moving. What We're Looking For • Strong organizational and scheduling skills., • Excellent communication skills with the ability to work effectively with installers, subcontractors, Project Managers, customers, vendors, and other departments., • Strong troubleshooting and problem-solving ability., • Ability to manage multiple active projects and changing priorities without losing track of details., • Comfortable making decisions and taking ownership of problems., • Good understanding of labor hours, project budgets, and job profitability., • Ability to read drawings, plans, measurements, and installation specifications., • Comfortable visiting construction sites and active installation locations., • Experience managing field crews, subcontractors, or construction-related projects., • Signage, graphics, construction, architectural products, millwork, exhibits, or similar industry experience is strongly preferred., • Valid driver's license and ability to travel to project sites as required., • Basic computer skills and the ability to work with scheduling and project management software. The Person Who Will Succeed in This Role You don't need someone standing over your shoulder telling you what to do next. You see an issue, take ownership of it, and work toward a solution. You're comfortable managing a schedule in the morning, talking with a subcontractor an hour later, performing a site survey in the afternoon, and helping troubleshoot an installation before the day is over. You understand that successful installations require planning, communication, accountability, and the ability to adapt when the unexpected happens. Most importantly, you take pride in seeing projects successfully completed. About 71 Visuals 71 Visuals is a full-service visual communications company providing custom signage, graphics, branded environments, fabrication, and installation services. Our projects require coordination between design, project management, production, fabrication, and installation. The Installation Manager plays a critical role in connecting those teams and ensuring the final product is successfully delivered and installed for our customers. Job Type: Full-Time Schedule: Monday–Friday, with flexibility for early mornings, evenings, overtime, or occasional off-hours installations when project schedules require it. Experience Preferred: Installation management, construction management, signage, graphics, architectural products, fabrication, or related field operations. \nCompany Description 71 Visuals has been in business since 1971. We are employee-focused and our team is the most important part of our success. Our expertise is in office interiors, retail displays, and event activations. Through our creative visual communication and unexpected signage approach, we achieve increased engagement with potential customers, employees, and the overall brand. It starts with solid designs from our design staff, who work closely with our production and installation team. Communication with the project management teams provides the very best in client services. 71 Visuals has been in business since 1971. We are employee-focused and our team is the most important part of our success. Our expertise is in office interiors, retail displays, and event activations. Through our creative visual communication and unexpected signage approach, we achieve increased engagement with potential customers, employees, and the overall brand. It starts with solid designs from our design staff, who work closely with our production and installation team. Communication with the project management teams provides the very best in client services.

Our client, a financial services firm, is hiring a Project Manager / Scrum Master to support a technology team delivering several core business programs, leading agile delivery across multiple teams and serving as the link between business users and technology. \n \n Responsibilities: \n\n • Manage multiple projects at once, from executive updates to day-to-day execution\n, • Develop and maintain project plans, timelines, and milestones, tracking scope, risks, issues, and dependencies\n, • Define sprints, keep team tickets organized, and facilitate Scrum ceremonies including sprint planning, stand-ups, reviews, and retrospectives\n, • Partner with product owners and business analysts to refine the backlog and write clear acceptance criteria\n, • Serve as the coordination point for new user requests and stakeholders across business and technology groups\n, • Drive work through QA and UAT cycles and manage software go-lives, including cutover planning and post-launch support\n, • Coordinate with vendors, engineering, and DevOps on implementations, integrations, and releases\n, • Prepare status reports, executive presentations, process diagrams, and project documentation\n\n \n Requirements: \n\n • 5+ years of professional experience, including recent experience in financial services\n, • Experience in private equity, asset management, or alternative investments preferred\n, • Hands-on agile experience, including running sprints and facilitating Scrum ceremonies\n, • Solid knowledge of the SDLC, including QA and UAT cycles\n, • Experience leading software go-lives and working with engineering or DevOps teams\n, • Proven ability to manage multiple projects for a single team\n, • Background in business analysis before moving into project management is a plus\n, • Strong communication and presentation skills, with the ability to engage both executives and end users\n

Job Description The Senior Electronic Trading Specialist role is a mid-level individual contributor position in the Electronic Trading Services team based in Boston (or NY), responsible for managing all aspects of Linedata clients' electronic trading needs, including but not limited to project management, certification and configuration of the Linedata OMS, client and broker relationship management and telecommunications provisioning. Additionally, the Senior Electronic Trading Specialist will provide application issue escalation for 1st tier Production Services team and visit clients from time to time. This position will require some weekend availability for maintenance, upgrades, and other potential project related work. Essential Duties/Responsibilities Technical account management of assigned Linedata ETS clients; ensure high level of service delivery and client satisfaction. Manage onboarding and certification process for existing and new Linedata ETS clients. Gather and analyze client requirements; create FIX specification and workflow design. Configure and test FIX connectivity between Linedata trading systems and client trading partners. Provide 2nd line support for all FIX issues to Linedata ETS clients and Linedata Helpdesk. Work closely with internal Linedata teams to drive new trading functionality and bug fixes to completion. Perform FIX certifications with all requested FIX endpoints including liquidity of all partner integrations (broker algorithmic interfaces, etc.). Work on related projects as designated by manager (internal projects, assistance to other groups within Linedata, etc.). Participate in team and company initiatives (attend weekly meetings and report back to team, contribute to internal projects to improve productivity and learning, assist in training, etc.). Requirements Bachelor’s degree preferred. 5+ years of experience in a financial services or software client support environment, preferably supporting OMS/EMS platforms. Candidates must be ambitious, self-driven, and looking to work in a fast-paced environment. Ability to quickly and confidently assess risks, and associated urgency as it pertains to deliverables/tasks as they arise. Ability to thrive in a collaborative and team driven environment. Strong problem solving and troubleshooting skills. Excellent oral and written English language communication skills. Required exposure to buy-side investment and trading applications specifically Order and Execution Management Systems. Knowledge of IT infrastructure and Windows OS in a support related setting. Solid business acumen and awareness of trading/portfolio management/trade operations implications of decisions. Ability to function in an environment that requires flexibility, good judgment and sound decision-making based on limited information and/or extreme conditions. Ability to work during non-standard business hours including public/market holidays as needed. Required Technical Skills Strong knowledge of the Financial Information Exchange (FIX) protocol and basic networking concepts is required. Understanding of networking fundamentals, including TCP/IP and encryption/security protocols such as PGP, SSL, and TLS. Preferred Technical Skills Ability to write and interpret complex SQL queries. Working knowledge of database access and management tools, such as SQL Server Management Studio. Compensation & Benefits The on-target earnings (OTE) for this role are expected to range from $105,000 to $140,000, including base salary and variable pay. Final compensation will be determined based on several factors, including the candidate’s experience, qualifications, geographic location, and market expertise. Comprehensive benefits: health insurance, retirement plans, paid time off, and wellness programs Linedata regularly reviews compensation programs to support equity, reward performance, and reflect evolving market conditions. Commitment to Diversity: We recognize, celebrate, and seek to increase diversity across our organization. Diversity is an asset to organizations and linked to better performance. It is an integral part of how we do business and imperative to our success. As an international Group, we also believe that our people need to reflect our clients and local communities. Linedata is an Equal Opportunity Employer. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment that is free of harassment, discrimination, or retaliation based on an individual's race, color, religion, religious creed, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information, marital status, sex, gender, age, sexual orientation, veteran and/or military status, protected medical leaves, domestic violence victim status, political affiliation, or any other status protected by federal, state, or local laws.

Job Description This job is posted on behalf of Galaxy Management Group, Inc. by Top Echelon. Position Title: Junior Structural Engineer Location: Pelham, New York Type: Full-Time FLSA Status: Non-exempt Reports To: Principal, Associate, Project Manager Position Overview Our Client, a growing structural engineering firm specializing in restoration and rehabilitation of existing buildings in the NYC metropolitan area, is seeking a motivated Junior Structural Engineer to join their team in Pelham, NY. This is an exciting opportunity for a recent graduate or early-career professional with a strong interest in restoration and structural engineering. The ideal candidate is curious, detail-oriented, eager to learn, and ready to contribute to our diverse and challenging projects. Essential Responsibilities • Assist in the investigation, analysis, and assessment of building structures and components., • Support the preparation of design documents, including drawings, reports, and specifications., • Conduct site visits and field inspections to document existing conditions and assist in construction observations., • Research building codes and materials relevant to projects under guidance from senior staff., • Collaborate with project managers and team members to ensure deadlines and quality standards are met., • Participate in internal meetings and client discussions as appropriate., • Continuously seek feedback and apply learning to improve technical and professional skills. Desired Skills and Qualities • Strong work ethic and commitment to continuous learning and professional growth., • Demonstrated interest in how things work—curiosity about buildings, systems, and structural behavior., • Ability to take direction, respond well to feedback, and work both independently and within a team., • Clear verbal and written communication skills., • Reliable time management skills and accountability for meeting deadlines., • Interest in pursuing PE licensure in the future., • Some relevant work experience (internships, co-ops, or office experience) preferred. Qualifications • Bachelor’s degree in Civil or Structural Engineering (required)., • 0-3 years of structural design experience is desired. We will consider recent grads with strong academic profiles, relevant internship experience, and a strong work ethic., • Engineer-In-Training (EIT), • Proficiency in AutoCAD and Microsoft Office Suite; familiarity with structural analysis software a plus., • Must have reliable transportation to job sites throughout the NYC metro area., • Comfortable with physical job site visits, including climbing ladders and scaffolding, and working at heights., • Knowledge of NYC/NYS Building Codes (preferred but not required). Why Join Us • Work closely with experienced engineers and gain hands-on project exposure from day one., • Be part of a tight-knit, passionate team in a collaborative, growth-oriented environment., • Opportunities to grow within a firm committed to mentoring and developing future engineering leaders. US Citizens or Valid US Green Card Holders Only No Relocation Assistance Provided

Job Description Our client, a IT Services and Consulting company, is looking for a Field Support Engineer – Windows 11 Migration / GxP Desktop Support for their Pearl River, NY location. Responsibilities: • Perform technical assessments of existing Windows 10 workstations to determine Windows 11 upgrade or replacement requirements., • Capture and maintain workstation information including asset details, operating system, installed applications, application versions, connected instruments/peripherals, interfaces, and other information required by the project assessment process., • Assess hardware and software readiness for Windows 11 and identify potential compatibility issues requiring remediation or vendor confirmation., • Support replacement of legacy workstations with enterprise-standard Windows 11 computers where in-place upgrades are not appropriate., • Build, configure, and prepare Windows 11 workstations according to approved enterprise standards and project procedures., • Install and configure business, laboratory, instrument-control, and supporting software using approved installation packages and vendor documentation., • Support migration of required application configurations, local data, instrument configurations, communication settings, and other approved system components from existing workstations., • Verify connectivity between Windows 11 workstations and attached instruments, peripherals, network resources, application servers, databases, printers, file shares, and other required services., • Perform technical troubleshooting of Windows, drivers, services, application installations, network connectivity, permissions, device communications, and peripheral compatibility issues., • Coordinate with software and instrument vendors when Windows 11 compatibility, supported application versions, installation requirements, licensing, drivers, or upgrade procedures require confirmation., • Support pre-upgrade backup activities and ensure appropriate recovery or rollback provisions are available before production system changes are implemented., • Execute workstation upgrade and replacement activities using approved implementation procedures, change controls, work instructions, and project schedules., • Support Active Directory/domain integration and implementation of applicable enterprise security and endpoint-management requirements., • Coordinate with infrastructure and cybersecurity teams for endpoint configuration, security agents, network requirements, firewall requirements, access groups, and other enterprise services when required., • Support application owners and end users during post-upgrade functional verification., • For validated or regulated systems, work with Validation and Quality resources to provide technical information and execution support required for qualification and validation activities., • Document assessment results, implementation activities, configuration information, issues, resolutions, and completion status in designated project tracking systems., • Identify technical risks, compatibility concerns, dependencies, and blockers and escalate them to the project technical lead in a timely manner., • Follow approved SOPs, work instructions, change-management procedures, data-integrity requirements, cybersecurity requirements, and applicable GxP practices., • Participate in project meetings, technical reviews, knowledge-transfer sessions, and deployment planning activities., • Maintain accurate project status and communicate system readiness, blockers, vendor dependencies, and deployment outcomes to project leadership., • Support multiple workstation upgrades according to project priorities while maintaining quality and minimizing disruption to laboratory and business operations. Requirements: • 3–5 years of relevant IT support, desktop engineering, systems support, or infrastructure experience, including:, • Strong Windows 10 and Windows 11 troubleshooting experience, • Windows workstation installation, configuration, and administration, • Software installation and troubleshooting, • Hardware and peripheral troubleshooting, • Windows device drivers and Device Manager, • Active Directory and domain-joined workstation concepts, • Network troubleshooting fundamentals including TCP/IP, DNS, DHCP, and network shares, • User/group permissions and local security concepts, • Application and operating-system compatibility troubleshooting, • Backup, restoration, and data migration fundamentals, • Ability to interpret technical documentation and execute defined technical procedures, • Strong documentation and technical communication skills, • Ability to independently troubleshoot technical issues and escalate appropriately, • Ability to work with application owners, infrastructure teams, vendors, and end users, • Ability to work onsite and support scheduled deployment activities as required, • Individual role to work at client site to collect the required information for Windows 10 to Windows 11 OS migration including hardware details of the system and application details as per SOW and migration plan. As mentioned above in Job Description., • 5.00 Years of Experience Why Should You Apply? • Health Benefits, • Referral Program, • Excellent growth and advancement opportunities

Job Description Overview What do you get when you bring together the brightest minds and place them into an exciting, fast-paced environment that fosters intellectual growth and rewards based on impact, not tenure? You get one of the fastest growing Software-as-a-Service companies in the United States. iCIMS is an Inc. 500 & Deloitte Fast 500 ASP Software Firm focused on solving corporate business issues through the implementation of easy-to-use, web-based software solutions. Our core product, iRecruiter, automates the recruiting operations of over 400 worldwide companies, including adidas, Continental Airlines, XM Satellite Radio, New Balance, Tommy Hilfiger, FedEx, and more. iCIMS has brought together the best-of-the-best, including graduates from Cornell, Brown, Columbia, Harvard, Princeton, and more. We encourage a relaxed but professional atmosphere that allows every employee, no matter what level, to work directly with today's leading organizations and make a noticeable impact on their bottom lines. Responsibilities As a member of the Account Services Department, the Manager will work closely with the iCIMS customers to ensure all their needs and expectations are met. • The Manager should have a strong knowledge of ASP systems and the ability to quickly learn and master the iRecruiter system to effectively communicate to customers the best and most efficient methods of utilizing iCIMS products., • The Manager should possess outstanding interpersonal skills and the ability to effectively manage multiple accounts., • The Manager is expected to be able to identify a customer's needs and when new opportunities exist to add additional products and services., • Participation in sales presentations through conference calls and seminars, on-site customer meetings, and client surveys., • Work with the iCIMS Marketing team to develop client references, case studies, and testimonials., • Proactively contact assigned clients and work towards 100% renewal rate., • Work escalated customer issues., • Some travel required. Qualifications • Bachelor degree with strong academic track record., • Experience with all Microsoft Windows operating systems, • Hands-on user for Microsoft Internet Explorer and related web-based technologies., • Must have strong interpersonal, verbal and written communication and presentation skills., • Ability to work with minimal supervision or formal structure., • Previous experience with client relations and experience in HR systems and/or software project management are significant plus.

Job Description Japanese IT company seeks a Engineer, Professional Services 1. Title of Job • Japanese Bilingual IT Engineer, Professional Services 1. Description of Responsibilities • Configure internal-office server, PC, network, telephony hardware, and software for customers., • Perform on-site installation of server, PC, network, telephony hardware, and software for customers., • Perform troubleshooting for remote & on-site server, PC, network, telephony hardware, and software for customers., • Provide supports of server, PC, network, telephony hardware, and software administration to customers., • Perform installation and troubleshooting at site. (Required business trip.), • Compose and issues work records and project records of installation and configuration for each customer., • Report and archive actual solution and countermeasure of troubleshooting for future reference., • Report the status of each project and troubleshooting progress to your team/project leader., • Perform product research and market trend analysis as requested by your team leader., • Draft proposal and/or quotation for customers as requested by your team leader., • Control projects, vendors and sub-contractors for delivery and completion of projects on time. < Technical Qualifications > • Maintain the following latest standards of technologies to provide appropriate IT-solutions to meet the customer's requirement., • Microsoft, Citirx, VMware and other major software vendor's product., • Cisco, Fortinet, Palo Alto and other major network vendor's devices., • Unix/Linux, Windows server operation and maintenance., • Security software and solutions for servers and PCs., • Local and Wide Area Network technologies., • Virtualization and storage technologies., • Proficiency in Japanese and English. 1. Reporting • This position reports to Manager, department of Professional Services. Others will be designated by President & CEO if necessary.

Job DescriptionONLY CONSIDERING CANDIDATES WITH 5+ YEARS OF EXPERIENCE WHO RESIDE WITHIN A COMMUTABLE DISTANCE TO BROOKLYN, NY- NOT OPEN TO RELOCATION “Join GD Resources for dynamic opportunities in business management and IT, where innovation meets excellence.” About the Company: GD Resources is a Veteran Women-Owned Business Management and Information Technology company committed to excellence. GD Resources provides dynamic opportunities for veterans and professionals alike to contribute to innovative projects and drive success in a collaborative and supportive environment. Join us to make a difference, advance your career, and grow with a company that values integrity, diversity, and continuous improvement. Job Title: Senior IT Specialist Task Order: HBITS-07-14370 Agency: State of New York – Office of Addiction Services and Supports Location: Hybrid – Brooklyn, NY Duration: 30 Months Rate: Depends on experience Position Overview This HBITS role supports the ongoing operation of personal computing devices, applications, and network resources in the OASAS location; ensuring the standardized, efficient, and reliable operation of the office’s PCs, network, file and print services, and video teleconferencing environment. This role provides hands-on and remote (as necessary) technical assistance to end-users in response to agency ITSM incidents and requests. Support may entail resolving and/or escalating general day-to-day trouble tickets, as well as providing teleconference/video conference support to agency staff. Qualifications • IT Specialist: Works in the field of Information Technology, experienced in the usage and support of a collection of development platforms, technical architectures, or business applications and products that run on those platforms – beyond that of a Programmer., • Senior (5–7 years): Candidate is able to work independently, without assistance, and provides guidance to others. May have an advanced education., • 6.5 years of technical experience in end-user desktop troubleshooting and support., • 6.5 years of technical experience with office-wide PC, laptop, network, and printer/peripheral troubleshooting and support activity., • 6 years of experience with ticket management software and related procedures (e.g., ITSM ServiceNow)., • 6 years of experience supporting, troubleshooting, and operating video-teleconference equipment., • 6 years of experience with the Microsoft Suite of products as well as Desktop Operating Systems., • 4 years of experience working as a support manager in an IT environment with responsibility for self-managing and supporting all aspects of IT within a setting supporting 75+ staff., • 4 years of experience in understanding and compliance with confidentiality related to sensitive data (e.g., HIPAA/HITECH Law, Pub 1075)., • 4 years of experience in a customer service–related support position providing direct, in-person technical support to Executive-level clients/customers and administrators., • 4 years of experience managing and prioritizing support calls., • 2 years of experience with internet-based teleconference software support (e.g., WebEx, MS Teams, Zoom). Day-to-Day Tasks • Monitor and oversee the local technical environment to ensure proper functioning (e.g., ensure network infrastructure, video conference, and other local systems are operational)., • Work with client agency to ensure timely incident reporting and service request entry through ITSM ServiceNow., • Understand the ITS organization in order to work effectively with ITS Dedicated Support Team, Workplace Services, and Enterprise Operations teams to ensure timely resolution and appropriate escalation., • Support end-user desktop environment and ensure automated updates of PCs and laptops via central operations occur., • Triage and resolve user access issues., • Provide direction to agency for submitting tickets, requesting training, and locating resources offered by ITS., • Ensure familiarity and proficiency in technical support of video conferencing equipment; reach out to ITS colleagues and/or vendor support (when available) for assistance., • Provide basic ‘how-to’ instruction to users for common desktop functionality/software issues and for establishing video conference calls and use of technology to present or share information. Ideal Candidate Profile • Proven ability to work independently and manage multiple technical priorities in a fast-paced environment., • Strong interpersonal and communication skills, especially in supporting executive or administrative users., • Excellent troubleshooting and problem-solving abilities with a customer-focused mindset., • Knowledge of ITSM workflows, ticket escalation, and documentation best practices., • Understanding of information security and compliance standards such as HIPAA/HITECH.Work Environment, • Hybrid schedule with both on-site and remote support duties., • Collaboration with internal IT teams and external vendors for incident resolution and project coordination., • End-user environment of approximately 75+ staff. Required Documents • Résumé, • Copy of candidate identification (driver’s license, passport, visa if applicable), • Degree/certifications (if applicable), • Three professional references, • Completed Form 2 GDR is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable law. We are committed to equal opportunity in all aspects of employment, including hiring, promotion, compensation, and benefits. Powered by JazzHR vPx1z4HXet

Job Description Required Skills / Experience: · 3–5 years of relevant IT support, desktop engineering, systems support, or infrastructure experience, including: · Strong Windows 10 and Windows 11 troubleshooting experience · Windows workstation installation, configuration, and administration · Software installation and troubleshooting · Hardware and peripheral troubleshooting · Windows device drivers and Device Manager · Active Directory and domain-joined workstation concepts · Network troubleshooting fundamentals including TCP/IP, DNS, DHCP, and network shares · User/group permissions and local security concepts · Application and operating-system compatibility troubleshooting · Backup, restoration, and data migration fundamentals · Ability to interpret technical documentation and execute defined technical procedures · Strong documentation and technical communication skills · Ability to independently troubleshoot technical issues and escalate appropriately · Ability to work with application owners, infrastructure teams, vendors, and end users · Ability to work onsite and support scheduled deployment activities as required Job Responsibilities: · Perform technical assessments of existing Windows 10 workstations to determine Windows 11 upgrade or replacement requirements. · Capture and maintain workstation information including asset details, operating system, installed applications, application versions, connected instruments/peripherals, interfaces, and other information required by the project assessment process. · Assess hardware and software readiness for Windows 11 and identify potential compatibility issues requiring remediation or vendor confirmation. · Support replacement of legacy workstations with enterprise-standard Windows 11 computers where in-place upgrades are not appropriate. · Build, configure, and prepare Windows 11 workstations according to approved enterprise standards and project procedures. · Install and configure business, laboratory, instrument-control, and supporting software using approved installation packages and vendor documentation. · Support migration of required application configurations, local data, instrument configurations, communication settings, and other approved system components from existing workstations. · Verify connectivity between Windows 11 workstations and attached instruments, peripherals, network resources, application servers, databases, printers, file shares, and other required services. · Perform technical troubleshooting of Windows, drivers, services, application installations, network connectivity, permissions, device communications, and peripheral compatibility issues. · Coordinate with software and instrument vendors when Windows 11 compatibility, supported application versions, installation requirements, licensing, drivers, or upgrade procedures require confirmation. · Support pre-upgrade backup activities and ensure appropriate recovery or rollback provisions are available before production system changes are implemented. · Execute workstation upgrade and replacement activities using approved implementation procedures, change controls, work instructions, and project schedules. · Support Active Directory/domain integration and implementation of applicable enterprise security and endpoint-management requirements. · Coordinate with infrastructure and cybersecurity teams for endpoint configuration, security agents, network requirements, firewall requirements, access groups, and other enterprise services when required. · Support application owners and end users during post-upgrade functional verification. · For validated or regulated systems, work with Validation and Quality resources to provide technical information and execution support required for qualification and validation activities. · Document assessment results, implementation activities, configuration information, issues, resolutions, and completion status in designated project tracking systems. · Identify technical risks, compatibility concerns, dependencies, and blockers and escalate them to the project technical lead in a timely manner. · Follow approved SOPs, work instructions, change-management procedures, data-integrity requirements, cybersecurity requirements, and applicable GxP practices. · Participate in project meetings, technical reviews, knowledge-transfer sessions, and deployment planning activities. · Maintain accurate project status and communicate system readiness, blockers, vendor dependencies, and deployment outcomes to project leadership. · Support multiple workstation upgrades according to project priorities while maintaining quality and minimizing disruption to laboratory and business operations. Additional Notes: Individual role to work at client site to collect the required information for Windows 10 to Windows 11 OS migration including hardware details of the system and application details as per SOW and migration plan. As mentioned above in Job Description.

Job Description About the Company & Role Our client is a leading global consultancy renowned for delivering high-profile, complex, iconic, large-scale capital projects. We're looking for a dynamic and motivated IT Network Support Level 2 Specialist to join our growing team. In a full-time, permanent role, you will initially be working on the Hudson Tunnel Project. If you're excited to build real‑world experience in a modern, cloud‑first environment, this role gives you the foundation to grow fast. You'll serve as a senior technical resource responsible for advanced end-user support, systems administration, endpoint management, network operations, cybersecurity support, and infrastructure project delivery. This position provides technical leadership within the IT support organization and serves as the primary escalation point for complex issues that cannot be resolved by Tier 1 support personnel. This role supports a fast-paced, multi-office environment with approximately 400 users across New York and New Jersey locations. The successful candidate will be expected to provide exceptional customer service while maintaining the reliability, security, and performance of the organization's technology infrastructure. The position requires significant hands-on involvement with Microsoft 365, Microsoft Intune, Cisco Meraki networking, cybersecurity tools, endpoint management, and vendor coordination. Responsibilities align with the support model described in IT staffing, Network Manager, and infrastructure transition discussions. The busiest rail connection between New York, New Jersey, and the Northeast Corridor, the Hudson Tunnel Project will improve capacity, reliability, and resiliency of commuter and intercity rail transit serving 800,000 daily passengers from Washington, D.C. to New York and New England. This is a milestone project that is slated to receive nearly $12 billion in federal funding, the largest investment in a mass transit project in modern history. This is a great opportunity for someone who enjoys solving problems, helping people, and developing strong technical skills in a supportive, team‑oriented environment. What You'll Do: Advanced Technical Support & Escalation Management • Serve as the primary escalation point for incidents unresolved by Level 1 personnel., • Perform advanced troubleshooting of Windows 11 workstations, laptops, mobile devices, printers, peripherals, docking stations, and collaboration technologies., • Troubleshoot Microsoft 365 applications including Outlook, Teams, OneDrive, SharePoint Online, and Exchange Online., • Support conference room technology, Teams Rooms, audiovisual systems, and executive meeting environments., • Provide white-glove support to executive leadership and VIP users., • Analyze recurring issues and implement permanent corrective actions., • Maintain ownership of incidents through resolution while ensuring effective stakeholder communication. Microsoft 365 & Systems Administration • Administer Microsoft 365 services including:, • Exchange Online, • Microsoft Teams, • SharePoint Online, • OneDrive, • Microsoft Entra ID, • Manage user provisioning, deprovisioning, licensing, and permissions., • Configure and maintain security groups, distribution lists, shared mailboxes, and collaboration sites., • Support identity management, multifactor authentication (MFA), Conditional Access policies, and account security initiatives., • Assist with tenant administration and implementation of Microsoft best practices., • Participate in Microsoft 365 migrations, upgrades, and rollout activities. Endpoint Management & Device Administration • Administer Microsoft Intune and endpoint management platforms., • Deploy and maintain:, • Device compliance policies, • Configuration profiles, • Application deployment packages, • Security baselines, • Mobile device management (MDM) policies, • Manage Windows Autopilot deployments and device onboarding processes., • Support Apple Business Manager and iOS device enrollment., • Coordinate lifecycle management of desktops, laptops, mobile devices, and peripheral equipment., • Perform software packaging, deployment, patching, and update management. Network Operations & Infrastructure Support • Provide operational support for Cisco Meraki infrastructure, including:, • Switches, • Wireless access points, • Security appliances, • VPN connectivity, • Troubleshoot user connectivity, network performance, and infrastructure-related incidents., • Support office relocations, network hardware deployments, and technology refresh projects., • Monitor network alerts and performance indicators and escalate issues appropriately., • Assist in maintaining network documentation and topology diagrams., • Coordinate with network engineers, vendors, and service providers during maintenance and outage events. Responsibilities aligned with network support and infrastructure activities identified in staffing and infrastructure planning discussions. Cybersecurity Operations Support • Support cybersecurity initiatives and operational security programs., • Assist with administration and monitoring of:, • Microsoft Defender, • Microsoft Sentinel, • Endpoint Detection & Response (EDR) tools, • Vulnerability management platforms, • Security monitoring solutions, • Coordinate activities with Security Operations Centers (SOC) and managed security service providers., • Participate in security investigations and incident response activities., • Review security alerts and escalate threats according to established procedures., • Assist with remediation of vulnerabilities and implementation of security recommendations., • Support enforcement of corporate security policies and compliance requirements. Responsibilities reflect security monitoring and vendor management activities discussed in security operations communications. Operational Support & Service Delivery • Provide support coverage across multiple office locations., • Participate in onboarding and offboarding activities., • Configure workstations, user accounts, and technology resources for new employees., • Maintain inventory management and asset tracking processes., • Ensure timely resolution of support tickets in accordance with established service levels., • Coordinate with third-party vendors and managed service providers., • Participate in after-hours maintenance and support activities when required. Documentation & Continuous Improvement • Develop and maintain:, • Standard Operating Procedures (SOPs), • Knowledge Based articles, • Technical runbooks, • Infrastructure documentation, • Asset inventories, • Identify opportunities for automation and process improvement., • Recommend technologies and solutions that improve operational efficiency., • Contribute to IT policies, standards, and support processes. Leadership & Mentorship • Provide technical guidance for Level 1 support personnel., • Assist with training, knowledge transfer, and skill development activities., • Review escalated tickets and provide coaching on troubleshooting methodologies., • Promote a culture of continuous learning and customer service excellence., • Serve as a technical lead on assigned projects and initiatives. What You Bring: Experience • 6-8+ years of progressive IT support, systems administration, infrastructure support, or related technical experience., • Demonstrated experience supporting medium-to-large enterprise environments., • Experience serving as an escalation point for advanced technical issues. Technical Skills • Strong Microsoft 365 administration experience., • Advanced knowledge of:, • Windows 11, • Microsoft Intune, • Microsoft Entra ID, • Exchange Online, • Microsoft Teams, • SharePoint Online, • Experience supporting Cisco Meraki environments., • Experience with endpoint security, patch management, and vulnerability remediation., • Familiarity with cloud-first technology environments., • Experience using NinjaOne service management and ticketing platform. Preferred Qualifications • Microsoft Certified: Endpoint Administrator Associate, • Microsoft Certified: Administrator Associate certifications, • Cisco Meraki certifications, • CompTIA Network+, • CompTIA Security+, • ITIL Foundation certification, • Experience supporting cybersecurity operations programs, • Experience working within regulated or compliance-focused environments Attributes We Value: • Customer Focus: Demonstrates professionalism, responsiveness, and commitment to exceptional customer service., • Ownership: Take accountability for issues and follow them through to resolution., • Initiative: Identifies opportunities for improvement and proactively implement solutions., • Problem Solving: Applies structured analytical thinking to diagnose and resolve complex technical challenges., • Communication: Effectively communicates technical information to both technical and non-technical audiences., • Collaboration: Works effectively with infrastructure teams, security teams, vendors, and business stakeholders., • Continuous Learning: Maintains awareness of emerging technologies, industry trends, cybersecurity threats, and best practices. Who You Are • Proactive: You take initiative and look for ways to help., • Growth-oriented: You're excited to learn and expand your technical skills., • Accountable: You take ownership and follow through with care., • Team-First: You collaborate naturally and support colleagues at all levels. Why Join Us You'll join a team that values learning, mentorship, and collaboration. This role gives you the chance to work with modern tools, build foundational IT skills, and contribute to meaningful projects. You'll be supported by experienced professionals who want to see you grow — and you'll have the opportunity to make a real impact early in your career. If you're eager to learn and ready to take the next step, we'd love to connect. Platinum Global Talent Solutions is committed to providing equal employment opportunities to all qualified individuals. We refer candidates based on their qualifications and experience, without regard to race, color, religion, national origin, sex, age, disability, veteran status, or any other legally protected status.

Job Description Apply Here: https://secure.onehcm.com/ta/VRCNY.jobs?ShowJob=553797904&TrackId=ZipRecruiter Pay: $110,000.00 - $120,000.00 per year Job description: Vitreoretinal Consultants, one of the largest providers of the Retina subspecialty within Ophthalmology is seeking an IT Technician to work in our NY offices. In this role, you will be an important part of the team whose job is to support the IT Manager in the delivery of exceptional retina care to our patients. This position requires dedicated individuals who enjoy working with staff and doctors. You will also be required to travel to our other locations in Great Neck, Westbury, Riverhead, Rockville Center, Hauppauge, Flushing, Scarsdale, Elmhurst and New City. To learn more about our business visit. https://www.vrcny.com/ This FT position is 95% IT and 5% Facilities management. The individual will work as a team member with our current IT and Facilities managers. Skills required: • Strong computer server maintenance experience, • The applicant MUST have a current Microsoft Certification as well as a current VM Ware certification., • Expert knowledge of IT best practices, policies, and regulations, • Willing to train staff, • In-depth understanding of programming, computer science and digital security, • A clear understanding of client/server technology and network architecture, • Good communication, including writing, speaking and active listening, • Strong problem-solving, critical thinking and decision-making skills, • Customer service and interpersonal skills, • Excellent attention to detail, • Great project management skills, including organization, planning, time management and prioritization., • Basic handyman skills IT Technician duties and responsibilities: The IT Technician is responsible for several different tasks related to overseeing a company’s computer networks and improving the company’s network systems. Some of their daily responsibilities include: • Developing new network troubleshooting strategies to help reduce downtime and decrease maintenance costs., • Creating rational strategies for upgrading the company’s network software whenever a new update is available, • Constructing and implementing plans to ensure the company’s network continues to operate smoothly in the event of a problem, • Staying up to date with new network technology and reporting this information to the executive team each quarter, • Working closely with other department Managers to assess the growth needs and maintenance of the company’s network, • Run cables as needed, • Work with our software vendor ensuring servers are fully operating for all locations, troubleshoot and fix any downtime outages, • Create all employee network log ins and door access, • Monitor employee internet usage, • Assist the compliance officer to ensure SRA are performed yearly, • In charge of purchasing and installing all equipment and computer set-ups for employees and physicians, • Participation in the annual budget process, produce spreadsheets of needed medical and computer equipment Facilities Assistance Responsibilities • Facility and Alarm system monitoring, alert CEO, CFO and/or Practice Administrator of any alerts, • Equipment inventory management, • Assist in Price shopping for new equipment, • Equipment problem trouble shooting, • Equipment installation, • Phone and Printer systems management Job Type: Full-time Pay: $110,000.00 - $120,000.00 per year Benefits: • 401(k), • Health insurance, • Dental insurance, • Vision coverage, • PTO Experience level: • 2 years Schedule: • 8 hour shift Education: • Bachelor's (Preferred) Experience: • Maintenance: 1 year (Preferred) License/Certification: • Driver's License (Required), • Reliable car (Required) Ability to Relocate: • Must be willing to work out of our Westbury office and travel to our other NY offices as needed. Job Type: Full-time Benefits: • 401(k), • Dental insurance, • Health insurance, • Paid time off, • Vision insurance Education: • Bachelor's License/Certification: • Driver's License (Required), • VMware Certification (Required), • Microsoft Certified: Azure Data Engineer Associate (Required), • Microsoft Office Specialist (Required) Ability to Relocate: • Westbury, NY: Relocate before starting work (Required) Work Location: In person

Job DescriptionRole: Field Support Engineer Location: 100% Onsite to Groton, CT, Pearl River, NY, San Diego/Torrey Heights, CA, Andover, MA, Cambridge, MA Pay rate: $30/hr W2 No Subcontracting permitted Required Skills / Experience: · 3–5 years of relevant IT support, desktop engineering, systems support, or infrastructure experience, including: · Strong Windows 10 and Windows 11 troubleshooting experience · Windows workstation installation, configuration, and administration · Software installation and troubleshooting · Hardware and peripheral troubleshooting · Windows device drivers and Device Manager · Active Directory and domain-joined workstation concepts · Network troubleshooting fundamentals including TCP/IP, DNS, DHCP, and network shares · User/group permissions and local security concepts · Application and operating-system compatibility troubleshooting · Backup, restoration, and data migration fundamentals · Ability to interpret technical documentation and execute defined technical procedures · Strong documentation and technical communication skills · Ability to independently troubleshoot technical issues and escalate appropriately · Ability to work with application owners, infrastructure teams, vendors, and end users · Ability to work onsite and support scheduled deployment activities as required Job Responsibilities: · Perform technical assessments of existing Windows 10 workstations to determine Windows 11 upgrade or replacement requirements. · Capture and maintain workstation information including asset details, operating system, installed applications, application versions, connected instruments/peripherals, interfaces, and other information required by the project assessment process. · Assess hardware and software readiness for Windows 11 and identify potential compatibility issues requiring remediation or vendor confirmation. · Support replacement of legacy workstations with enterprise-standard Windows 11 computers where in-place upgrades are not appropriate. · Build, configure, and prepare Windows 11 workstations according to approved enterprise standards and project procedures. · Install and configure business, laboratory, instrument-control, and supporting software using approved installation packages and vendor documentation. · Support migration of required application configurations, local data, instrument configurations, communication settings, and other approved system components from existing workstations. · Verify connectivity between Windows 11 workstations and attached instruments, peripherals, network resources, application servers, databases, printers, file shares, and other required services. · Perform technical troubleshooting of Windows, drivers, services, application installations, network connectivity, permissions, device communications, and peripheral compatibility issues. · Coordinate with software and instrument vendors when Windows 11 compatibility, supported application versions, installation requirements, licensing, drivers, or upgrade procedures require confirmation. · Support pre-upgrade backup activities and ensure appropriate recovery or rollback provisions are available before production system changes are implemented. · Execute workstation upgrade and replacement activities using approved implementation procedures, change controls, work instructions, and project schedules. · Support Active Directory/domain integration and implementation of applicable enterprise security and endpoint-management requirements. · Coordinate with infrastructure and cybersecurity teams for endpoint configuration, security agents, network requirements, firewall requirements, access groups, and other enterprise services when required. · Support application owners and end users during post-upgrade functional verification. · For validated or regulated systems, work with Validation and Quality resources to provide technical information and execution support required for qualification and validation activities. · Document assessment results, implementation activities, configuration information, issues, resolutions, and completion status in designated project tracking systems. · Identify technical risks, compatibility concerns, dependencies, and blockers and escalate them to the project technical lead in a timely manner. · Follow approved SOPs, work instructions, change-management procedures, data-integrity requirements, cybersecurity requirements, and applicable GxP practices. · Participate in project meetings, technical reviews, knowledge-transfer sessions, and deployment planning activities. · Maintain accurate project status and communicate system readiness, blockers, vendor dependencies, and deployment outcomes to project leadership. · Support multiple workstation upgrades according to project priorities while maintaining quality and minimizing disruption to laboratory and business operations. Additional Notes: Individual role to work at client site to collect the required information for Windows 10 to Windows 11 OS migration including hardware details of the system and application details as per SOW and migration plan. As mentioned above in Job Description. Thanks & Regards, Lavanya Thaneeru Sr US IT Recruiter lavanya@ipolarityllc.com linkedin.com/in/thaneeru-lavanya-73180a241

Job Description 1. Working experience in a Japanese company is a plus., 2. Any involvement of Project Management is a plus. Industries Computer/IT Services Salary $65,000 - $75,000 Working Hours 9:00 am to 6:00 pm Monday to Friday but required to be flexible to stay late night as needed. Career Level Required At least 2 Years Experience Required Experienced, Non Manager Education Required Bachelor's Degree Job Type Employee Job Status Full Time Exempt ====================================================================== Japanese IT currently have an opening for Helpdesk Engineer (TIER 2 level). This position assesses and troubleshoots computer support problems and resolves problems of users. We are looking for self-motivated, team-oriented and highly organized individuals with excellent communication. A work location will be at a client's site in NY/NJ area. In response to our client's request, this position does not have an established work schedule. You will be required to work a flexible schedule based on the client's needs. Please understand that the position will require flexibility on your part. PRIMARY RESPONSIBILITIES: 1. Serving as the escalation point from Tier 1 engineer to provide the troubleshooting for the users., 2. Very good knowledge of Microsoft Windows OS (Windows 10), Microsoft Office, E-mail (Exchange/Outlook), Microsoft Office 365, Adobe Acrobat related, and Database (basic skills are OK)., 3. Support users by using Helpdesk tickets, follow-up with users., 4. Maintaining and creating technical documents, such as user manuals and procedures., 5. Software installations, configurations, and troubleshooting for users., 6. Hardware (PC, Printer, etc.) setup, installations and configurations for users., 7. Needs to communicate with our vendor and manufacture for the new order, product replacement, and/or technical support from them., 8. Planning and conducts the user trainings at the client's site. KNOWLEDGE AND SKILL REQUIREMENTS: 1. Excellent skills of Microsoft OS and Office products., 2. Good PC knowledge and skills., 3. Basic Network and cloud knowledge., 4. Excellent communication skills. If you know Japanese, it would be a plus., 5. Excellent customer service skills., 6. Strong team orientation skills., 7. Must be authorized to work in the U.S. REQUIRED EDUCATION AND EXPERIENCE: 1. Bachelor's Degree in MIS or CIS., 2. At least 2 years of experience in IT Helpdesk Engineer or a similar position. SUPPLEMENTARY QUALIFICATIONS: 1. Working experience in a Japanese company is a plus., 2. Any involvement of Project Management is a plus.

Job Description About the Company & Role Our client is a leading global consultancy renowned for delivering high-profile, complex, iconic, large-scale capital projects. We're looking for a dynamic and motivated IT Network Support Level 2 Specialist to join our growing team. In a full-time, permanent role, you will initially be working on the Hudson Tunnel Project. If you're excited to build real‑world experience in a modern, cloud‑first environment, this role gives you the foundation to grow fast. You'll serve as a senior technical resource responsible for advanced end-user support, systems administration, endpoint management, network operations, cybersecurity support, and infrastructure project delivery. This position provides technical leadership within the IT support organization and serves as the primary escalation point for complex issues that cannot be resolved by Tier 1 support personnel. This role supports a fast-paced, multi-office environment with approximately 400 users across New York and New Jersey locations. The successful candidate will be expected to provide exceptional customer service while maintaining the reliability, security, and performance of the organization's technology infrastructure. The position requires significant hands-on involvement with Microsoft 365, Microsoft Intune, Cisco Meraki networking, cybersecurity tools, endpoint management, and vendor coordination. Responsibilities align with the support model described in IT staffing, Network Manager, and infrastructure transition discussions. The busiest rail connection between New York, New Jersey, and the Northeast Corridor, the Hudson Tunnel Project will improve capacity, reliability, and resiliency of commuter and intercity rail transit serving 800,000 daily passengers from Washington, D.C. to New York and New England. This is a milestone project that is slated to receive nearly $12 billion in federal funding, the largest investment in a mass transit project in modern history. This is a great opportunity for someone who enjoys solving problems, helping people, and developing strong technical skills in a supportive, team‑oriented environment. What You'll Do: Advanced Technical Support & Escalation Management • Serve as the primary escalation point for incidents unresolved by Level 1 personnel., • Perform advanced troubleshooting of Windows 11 workstations, laptops, mobile devices, printers, peripherals, docking stations, and collaboration technologies., • Troubleshoot Microsoft 365 applications including Outlook, Teams, OneDrive, SharePoint Online, and Exchange Online., • Support conference room technology, Teams Rooms, audiovisual systems, and executive meeting environments., • Provide white-glove support to executive leadership and VIP users., • Analyze recurring issues and implement permanent corrective actions., • Maintain ownership of incidents through resolution while ensuring effective stakeholder communication. Microsoft 365 & Systems Administration • Administer Microsoft 365 services including:, • Exchange Online, • Microsoft Teams, • SharePoint Online, • OneDrive, • Microsoft Entra ID, • Manage user provisioning, deprovisioning, licensing, and permissions., • Configure and maintain security groups, distribution lists, shared mailboxes, and collaboration sites., • Support identity management, multifactor authentication (MFA), Conditional Access policies, and account security initiatives., • Assist with tenant administration and implementation of Microsoft best practices., • Participate in Microsoft 365 migrations, upgrades, and rollout activities. Endpoint Management & Device Administration • Administer Microsoft Intune and endpoint management platforms., • Deploy and maintain:, • Device compliance policies, • Configuration profiles, • Application deployment packages, • Security baselines, • Mobile device management (MDM) policies, • Manage Windows Autopilot deployments and device onboarding processes., • Support Apple Business Manager and iOS device enrollment., • Coordinate lifecycle management of desktops, laptops, mobile devices, and peripheral equipment., • Perform software packaging, deployment, patching, and update management. Network Operations & Infrastructure Support • Provide operational support for Cisco Meraki infrastructure, including:, • Switches, • Wireless access points, • Security appliances, • VPN connectivity, • Troubleshoot user connectivity, network performance, and infrastructure-related incidents., • Support office relocations, network hardware deployments, and technology refresh projects., • Monitor network alerts and performance indicators and escalate issues appropriately., • Assist in maintaining network documentation and topology diagrams., • Coordinate with network engineers, vendors, and service providers during maintenance and outage events. Responsibilities aligned with network support and infrastructure activities identified in staffing and infrastructure planning discussions. Cybersecurity Operations Support • Support cybersecurity initiatives and operational security programs., • Assist with administration and monitoring of:, • Microsoft Defender, • Microsoft Sentinel, • Endpoint Detection & Response (EDR) tools, • Vulnerability management platforms, • Security monitoring solutions, • Coordinate activities with Security Operations Centers (SOC) and managed security service providers., • Participate in security investigations and incident response activities., • Review security alerts and escalate threats according to established procedures., • Assist with remediation of vulnerabilities and implementation of security recommendations., • Support enforcement of corporate security policies and compliance requirements. Responsibilities reflect security monitoring and vendor management activities discussed in security operations communications. Operational Support & Service Delivery • Provide support coverage across multiple office locations., • Participate in onboarding and offboarding activities., • Configure workstations, user accounts, and technology resources for new employees., • Maintain inventory management and asset tracking processes., • Ensure timely resolution of support tickets in accordance with established service levels., • Coordinate with third-party vendors and managed service providers., • Participate in after-hours maintenance and support activities when required. Documentation & Continuous Improvement • Develop and maintain:, • Standard Operating Procedures (SOPs), • Knowledge Based articles, • Technical runbooks, • Infrastructure documentation, • Asset inventories, • Identify opportunities for automation and process improvement., • Recommend technologies and solutions that improve operational efficiency., • Contribute to IT policies, standards, and support processes. Leadership & Mentorship • Provide technical guidance for Level 1 support personnel., • Assist with training, knowledge transfer, and skill development activities., • Review escalated tickets and provide coaching on troubleshooting methodologies., • Promote a culture of continuous learning and customer service excellence., • Serve as a technical lead on assigned projects and initiatives. What You Bring: Experience • 6-8+ years of progressive IT support, systems administration, infrastructure support, or related technical experience., • Demonstrated experience supporting medium-to-large enterprise environments., • Experience serving as an escalation point for advanced technical issues. Technical Skills • Strong Microsoft 365 administration experience., • Advanced knowledge of:, • Windows 11, • Microsoft Intune, • Microsoft Entra ID, • Exchange Online, • Microsoft Teams, • SharePoint Online, • Experience supporting Cisco Meraki environments., • Experience with endpoint security, patch management, and vulnerability remediation., • Familiarity with cloud-first technology environments., • Experience using NinjaOne service management and ticketing platform. Preferred Qualifications • Microsoft Certified: Endpoint Administrator Associate, • Microsoft Certified: Administrator Associate certifications, • Cisco Meraki certifications, • CompTIA Network+, • CompTIA Security+, • ITIL Foundation certification, • Experience supporting cybersecurity operations programs, • Experience working within regulated or compliance-focused environments Attributes We Value: • Customer Focus: Demonstrates professionalism, responsiveness, and commitment to exceptional customer service., • Ownership: Take accountability for issues and follow them through to resolution., • Initiative: Identifies opportunities for improvement and proactively implement solutions., • Problem Solving: Applies structured analytical thinking to diagnose and resolve complex technical challenges., • Communication: Effectively communicates technical information to both technical and non-technical audiences., • Collaboration: Works effectively with infrastructure teams, security teams, vendors, and business stakeholders., • Continuous Learning: Maintains awareness of emerging technologies, industry trends, cybersecurity threats, and best practices. Who You Are • Proactive: You take initiative and look for ways to help., • Growth-oriented: You're excited to learn and expand your technical skills., • Accountable: You take ownership and follow through with care., • Team-First: You collaborate naturally and support colleagues at all levels. Why Join Us You'll join a team that values learning, mentorship, and collaboration. This role gives you the chance to work with modern tools, build foundational IT skills, and contribute to meaningful projects. You'll be supported by experienced professionals who want to see you grow — and you'll have the opportunity to make a real impact early in your career. If you're eager to learn and ready to take the next step, we'd love to connect. Platinum Global Talent Solutions is committed to providing equal employment opportunities to all qualified individuals. We refer candidates based on their qualifications and experience, without regard to race, color, religion, national origin, sex, age, disability, veteran status, or any other legally protected status.

Job Description Industries Computer/IT Services Salary $60,000 - $70,000 Working Hours 9:00 am to 6:00 pm Monday to Friday but required to be flexible to stay late night as needed. Career Level Required Entry level Experience Required Experienced, Non Manager Education Required Bachelor's Degree Job Type Employee Job Status Full Time Exempt ====================================================================== Japanese IT company currently have an opening for Helpdesk Engineer (TIER 1 level). This position assesses and troubleshoots computer support problems and resolves problems of users. They are looking for self-motivated, team-oriented and highly organized individuals. A work location will be at a client's site mostly in NY/NJ area. In response to our client's request, this position does not have an established work schedule. You will be required to work a flexible schedule based on the client's needs. Please understand that the position will require flexibility on your part. PRIMARY RESPONSIBILITIES: 1. Serving as the first point of contact for customers seeking technical assistance over the phone or email., 2. Good knowledge of Microsoft Windows OS (Windows10), Microsoft Office, E-mail (Exchange/Outlook), Microsoft Office 365, Adobe Acrobat related, and Database (basic skills are OK)., 3. Support users by using Helpdesk tickets system and follow-up with users., 4. Maintaining and creating technical documents, such as user manuals and procedures., 5. Software installations, configurations, troubleshoot for users., 6. Hardware (PC, Printer, etc.) setup, installations and configurations for users., 7. Needs to communicate with our vendor and manufacture for the new order, product replacement, and/or technical support from them., 8. Planning and conducts the user training at the client's site. KNOWLEDGE AND SKILL REQUIREMENTS: 1. Excellent skills of Microsoft OS and Office products., 2. Good PC knowledge and skills., 3. Basic Network and cloud knowledge., 4. Excellent communication skills. If you know Japanese, it would be a plus., 5. Excellent customer service skills., 6. Strong team orientation skills., 7. Must be authorized to work in the U.S. REQUIRED EDUCATION AND EXPERIENCE: 1. Bachelor's Degree in MIS or CIS., 2. Entry level of experience in IT Helpdesk Engineer or a similar position is a plus. SUPPLEMENTARY QUALIFICATIONS: 1. Working experience in a Japanese company is a plus., 2. Any Microsoft Certification is a plus., 3. Any involvement of Project Management is a plus.

Job Description Summary The IT Service Delivery role is responsible for providing Level 2 technical support to employees and customers, diagnosing and resolving technical issues related to desktops, laptops, mobile devices, applications, peripherals, and network connectivity. The role ensures timely resolution of incidents and service requests, escalating complex issues to the appropriate technical teams when required. The position involves maintaining effective relationships with end users, providing regular updates on incident status, and collaborating with internal teams to improve service delivery and operational efficiency. Responsibilities also include documenting troubleshooting procedures, maintaining knowledge management resources, and ensuring compliance with established IT service management processes and standards. This is a 100% onsite role. This role requires traveling to multiple company locations to provide onsite technical support, resolve escalated issues, and support hardware deployments and refreshes. Responsibilities Provide Level 2 technical support for desktops, laptops, mobile devices, peripherals, applications, and other end-user technologies. Troubleshoot and resolve escalated incidents and service requests requiring advanced or onsite desktop support. Install, configure, upgrade, and maintain hardware, software, operating systems, and productivity applications. Support device deployments, hardware refreshes, equipment moves, additions, changes, and returns in accordance with asset management procedures. Document troubleshooting steps, resolutions, and recurring technical issues in ticketing and knowledge management systems. Collaborate with Level 1 support, infrastructure teams, application teams, and external vendors to resolve technical issues and restore services. Travel to various company divisions and work locations to provide onsite technical support, address escalations, execute technology deployments, and support business operations. Maintain flexibility to accommodate scheduled site visits, urgent onsite support requirements, and cross-divisional technology initiatives. Follow established IT service delivery procedures, operational standards, and customer service guidelines. Provide timely updates to management and end users regarding incident status, resolution progress, and outstanding issues. Requirements Requirements Role Expectations and Technical Competencies Demonstrate a strong understanding of technical concepts, principles, practices, and procedures relevant to IT service delivery and end-user support. Manage multiple projects of moderate complexity or contribute to specific components of larger projects. Work independently on routine assignments, with general guidance for new or unfamiliar tasks. Serve as a technical resource for less experienced team members and share knowledge to support team effectiveness. Present technical findings, project updates, and results during team meetings as required. Apply technical expertise, practical skills, and relevant training or certifications to resolve issues and support operational objectives. Reporting and Interaction Work under the guidance of a supervisor or project lead on assigned tasks and project components. Collaborate primarily with colleagues within the job family, while coordinating with other technical teams as needed. Seek technical guidance from supervisors, senior engineers, or other experienced technical personnel for complex issues. Typically report to a manager and contribute to team and organizational objectives through individual technical expertise and execution. Qualifications and Experience Bachelor’s degree with at least 5 years of relevant experience; or Master’s degree with at least 3 years of relevant experience. Equivalent relevant work experience may be considered in lieu of a degree. Relevant technical training and certifications are preferred, where applicable. Benefits $36/hr

Job Description About the Company & Role Our client is a leading global consultancy renowned for delivering high-profile, complex, iconic, large-scale capital projects. We're looking for a dynamic and motivated IT Network Support Level 2 Specialist to join our growing team. In a full-time, permanent role, you will initially be working on the Hudson Tunnel Project. If you're excited to build real‑world experience in a modern, cloud‑first environment, this role gives you the foundation to grow fast. You'll serve as a senior technical resource responsible for advanced end-user support, systems administration, endpoint management, network operations, cybersecurity support, and infrastructure project delivery. This position provides technical leadership within the IT support organization and serves as the primary escalation point for complex issues that cannot be resolved by Tier 1 support personnel. This role supports a fast-paced, multi-office environment with approximately 400 users across New York and New Jersey locations. The successful candidate will be expected to provide exceptional customer service while maintaining the reliability, security, and performance of the organization's technology infrastructure. The position requires significant hands-on involvement with Microsoft 365, Microsoft Intune, Cisco Meraki networking, cybersecurity tools, endpoint management, and vendor coordination. Responsibilities align with the support model described in IT staffing, Network Manager, and infrastructure transition discussions. The busiest rail connection between New York, New Jersey, and the Northeast Corridor, the Hudson Tunnel Project will improve capacity, reliability, and resiliency of commuter and intercity rail transit serving 800,000 daily passengers from Washington, D.C. to New York and New England. This is a milestone project that is slated to receive nearly $12 billion in federal funding, the largest investment in a mass transit project in modern history. This is a great opportunity for someone who enjoys solving problems, helping people, and developing strong technical skills in a supportive, team‑oriented environment. What You'll Do: Advanced Technical Support & Escalation Management • Serve as the primary escalation point for incidents unresolved by Level 1 personnel., • Perform advanced troubleshooting of Windows 11 workstations, laptops, mobile devices, printers, peripherals, docking stations, and collaboration technologies., • Troubleshoot Microsoft 365 applications including Outlook, Teams, OneDrive, SharePoint Online, and Exchange Online., • Support conference room technology, Teams Rooms, audiovisual systems, and executive meeting environments., • Provide white-glove support to executive leadership and VIP users., • Analyze recurring issues and implement permanent corrective actions., • Maintain ownership of incidents through resolution while ensuring effective stakeholder communication. Microsoft 365 & Systems Administration • Administer Microsoft 365 services including:, • Exchange Online, • Microsoft Teams, • SharePoint Online, • OneDrive, • Microsoft Entra ID, • Manage user provisioning, deprovisioning, licensing, and permissions., • Configure and maintain security groups, distribution lists, shared mailboxes, and collaboration sites., • Support identity management, multifactor authentication (MFA), Conditional Access policies, and account security initiatives., • Assist with tenant administration and implementation of Microsoft best practices., • Participate in Microsoft 365 migrations, upgrades, and rollout activities. Endpoint Management & Device Administration • Administer Microsoft Intune and endpoint management platforms., • Deploy and maintain:, • Device compliance policies, • Configuration profiles, • Application deployment packages, • Security baselines, • Mobile device management (MDM) policies, • Manage Windows Autopilot deployments and device onboarding processes., • Support Apple Business Manager and iOS device enrollment., • Coordinate lifecycle management of desktops, laptops, mobile devices, and peripheral equipment., • Perform software packaging, deployment, patching, and update management. Network Operations & Infrastructure Support • Provide operational support for Cisco Meraki infrastructure, including:, • Switches, • Wireless access points, • Security appliances, • VPN connectivity, • Troubleshoot user connectivity, network performance, and infrastructure-related incidents., • Support office relocations, network hardware deployments, and technology refresh projects., • Monitor network alerts and performance indicators and escalate issues appropriately., • Assist in maintaining network documentation and topology diagrams., • Coordinate with network engineers, vendors, and service providers during maintenance and outage events. Responsibilities aligned with network support and infrastructure activities identified in staffing and infrastructure planning discussions. Cybersecurity Operations Support • Support cybersecurity initiatives and operational security programs., • Assist with administration and monitoring of:, • Microsoft Defender, • Microsoft Sentinel, • Endpoint Detection & Response (EDR) tools, • Vulnerability management platforms, • Security monitoring solutions, • Coordinate activities with Security Operations Centers (SOC) and managed security service providers., • Participate in security investigations and incident response activities., • Review security alerts and escalate threats according to established procedures., • Assist with remediation of vulnerabilities and implementation of security recommendations., • Support enforcement of corporate security policies and compliance requirements. Responsibilities reflect security monitoring and vendor management activities discussed in security operations communications. Operational Support & Service Delivery • Provide support coverage across multiple office locations., • Participate in onboarding and offboarding activities., • Configure workstations, user accounts, and technology resources for new employees., • Maintain inventory management and asset tracking processes., • Ensure timely resolution of support tickets in accordance with established service levels., • Coordinate with third-party vendors and managed service providers., • Participate in after-hours maintenance and support activities when required. Documentation & Continuous Improvement • Develop and maintain:, • Standard Operating Procedures (SOPs), • Knowledge Based articles, • Technical runbooks, • Infrastructure documentation, • Asset inventories, • Identify opportunities for automation and process improvement., • Recommend technologies and solutions that improve operational efficiency., • Contribute to IT policies, standards, and support processes. Leadership & Mentorship • Provide technical guidance for Level 1 support personnel., • Assist with training, knowledge transfer, and skill development activities., • Review escalated tickets and provide coaching on troubleshooting methodologies., • Promote a culture of continuous learning and customer service excellence., • Serve as a technical lead on assigned projects and initiatives. What You Bring: Experience • 6-8+ years of progressive IT support, systems administration, infrastructure support, or related technical experience., • Demonstrated experience supporting medium-to-large enterprise environments., • Experience serving as an escalation point for advanced technical issues. Technical Skills • Strong Microsoft 365 administration experience., • Advanced knowledge of:, • Windows 11, • Microsoft Intune, • Microsoft Entra ID, • Exchange Online, • Microsoft Teams, • SharePoint Online, • Experience supporting Cisco Meraki environments., • Experience with endpoint security, patch management, and vulnerability remediation., • Familiarity with cloud-first technology environments., • Experience using NinjaOne service management and ticketing platform. Preferred Qualifications • Microsoft Certified: Endpoint Administrator Associate, • Microsoft Certified: Administrator Associate certifications, • Cisco Meraki certifications, • CompTIA Network+, • CompTIA Security+, • ITIL Foundation certification, • Experience supporting cybersecurity operations programs, • Experience working within regulated or compliance-focused environments Attributes We Value: • Customer Focus: Demonstrates professionalism, responsiveness, and commitment to exceptional customer service., • Ownership: Take accountability for issues and follow them through to resolution., • Initiative: Identifies opportunities for improvement and proactively implement solutions., • Problem Solving: Applies structured analytical thinking to diagnose and resolve complex technical challenges., • Communication: Effectively communicates technical information to both technical and non-technical audiences., • Collaboration: Works effectively with infrastructure teams, security teams, vendors, and business stakeholders., • Continuous Learning: Maintains awareness of emerging technologies, industry trends, cybersecurity threats, and best practices. Who You Are • Proactive: You take initiative and look for ways to help., • Growth-oriented: You're excited to learn and expand your technical skills., • Accountable: You take ownership and follow through with care., • Team-First: You collaborate naturally and support colleagues at all levels. Why Join Us You'll join a team that values learning, mentorship, and collaboration. This role gives you the chance to work with modern tools, build foundational IT skills, and contribute to meaningful projects. You'll be supported by experienced professionals who want to see you grow — and you'll have the opportunity to make a real impact early in your career. If you're eager to learn and ready to take the next step, we'd love to connect. Platinum Global Talent Solutions is committed to providing equal employment opportunities to all qualified individuals. We refer candidates based on their qualifications and experience, without regard to race, color, religion, national origin, sex, age, disability, veteran status, or any other legally protected status.

Job Description Position: IT Analyst Reports to: Director, Infrastructure Department: Infrastructure Location: Summit, NJ Position Type: In Person Classification: Full-Time; Exempt (Salary) Summary / Job Objective: The IT Analyst provides rapid, first-contact resolution for technical requests received via phone and email. In this role, you will diagnose hardware and software issues, escalate complex cases when necessary, and proactively identify trends to eliminate recurring problems. Responsibilities include configuring desktops and laptops, testing applications, and contributing to our internal knowledge base to improve team efficiency. Primary Responsibilities: • Technical Support: Perform on-site and remote diagnosis and resolution of hardware/software problems for end users., • Network & Systems: Execute scheduled maintenance, repairs, and new installations of network equipment. Troubleshoot Windows and MacOS clients and servers., • Security: Monitor security protocols, Audit security measures in the environment, document issues and solutions as required for SOC2 and industry compliance., • Data & Inventory: Maintain fixed asset inventory records and ensure system uptime for information architectures., • Proactive Strategy: Recommend hardware and software technologies that assist the business and propose alternative methods for information processing., • Training & Documentation: Train staff on IT hardware and software infrastructure. Document technical processes, procedures, and results., • Vendor Relations: Serve as a point of contact for IT vendors and service providers regarding hardware, licensing, and connectivity., • AI Leverage: Utilize AI tools to accelerate technical troubleshooting, automate routine scripting, and streamline documentation creation., • Additional tasks as assigned. Qualifications: • 2+ years of direct IT / Help Desk experience., • Familiarity with Active Directory, Ubiquiti networking equipment, Google Workspace. Ability to install, configure, and troubleshoot Windows and MacOS clients., • Proficiency in utilizing AI productivity tools to enhance troubleshooting and improve efficiency., • Associate’s Degree or higher preferred., • Ability to lift up to 50lbs for equipment setup; must have a valid driver’s license and good driving record to support remote locations. Core Competencies: • Communication: Translates complex technical information into actionable business language, both verbally and in writing., • Agility: Prioritizes and multitasks in fast-paced settings, adjusting quickly to shifting priorities and evolving technologies., • Initiative: An entrepreneurial self-starter who operates independently to exceed goals., • Discretion: Proven ability to handle sensitive and confidential information with professionalism., • Collaboration: Works effectively with others, integrating diverse perspectives to reach common goals., • Analysis: Leverages analytical skills to identify challenges and generate innovative solutions., • Service: Anticipates customer needs and consistently exceeds expectations while fostering relationships., • Decisiveness: Making timely, well-informed decisions that keep projects on task by assessing risks. Essential Job Functions: • Communicate and exchange accurate information clearly with peers, leadership, and external partners., • Collaborate closely with colleagues and external parties to achieve project goals., • Operate computers and standard office equipment on a constant basis., • Assist clients and colleagues via telephone, email, and in-person., • Occasional evening or weekend work required based on project deadlines or business necessity., • Maintain a stationary position for extended periods and perform repetitive motions involving wrists, hands, and fingers. Travel Requirements: Occasional: (Overnight trips, roughly 1-2 times per month) Business Hours: Flexible Schedule: Monday-Friday, 8:00am-5:00pm with a 60 minute lunch break. Start and end times may be adjusted with manager approval, provided core business needs are met. Compensation & Benefits: Compensation (based on experience) • Base Salary: $55,000-$65,000 annually, • This is an Exempt position, • Annual Performance Bonus Target: 5% Benefits • Employee Benefits (Medical, Dental, Vision, Life Insurance, other), • 401k with Employer Match, • Paid Time Off, • Paid Parking, if applicable Location: 475 Springfield Ave., Summit NJ 07901 *This role is an in-office position \nCompany Description Headquartered in Summit, New Jersey, Simplicity Financial Marketing Group Holdings (“Simplicity Group”) is a financial holding company in the independent financial services sector that specializes in the distribution of retirement and financial planning solutions. Simplicity Group and its wholly-owned Broker-Dealer, partners with financial institutions, as well as insurance and investment professionals to help provide consumers with guaranteed income and life insurance products, wealth accumulation strategies, disability, and long-term care protection in support of a holistic financial strategy. Through its vast distribution network of insurance, wealth, and institutional channels, Simplicity Group has assisted with the placement of more than $14 billion of insurance assets and has $14 billion of assets under management and advisement as of Q2 2026. Simplicity Group is a fast-growing business, focused on organic growth initiatives to help its distribution partners expand their businesses. Simplicity Group has over 1,400 employees and 100 operating subsidiaries. Simplicity Group is owned by two of the leading San Francisco-based financial and tech-enabled services private equity firms and by its operating Partners, who help drive the company’s day-to-day business. For more information, please visit simplicitygroup.com. Headquartered in Summit, New Jersey, Simplicity Financial Marketing Group Holdings (“Simplicity Group”) is a financial holding company in the independent financial services sector that specializes in the distribution of retirement and financial planning solutions. Simplicity Group and its wholly-owned Broker-Dealer, partners with financial institutions, as well as insurance and investment professionals to help provide consumers with guaranteed income and life insurance products, wealth accumulation strategies, disability, and long-term care protection in support of a holistic financial strategy.\r\n\r\nThrough its vast distribution network of insurance, wealth, and institutional channels, Simplicity Group has assisted with the placement of more than $14 billion of insurance assets and has $14 billion of assets under management and advisement as of Q2 2026. Simplicity Group is a fast-growing business, focused on organic growth initiatives to help its distribution partners expand their businesses. Simplicity Group has over 1,400 employees and 100 operating subsidiaries. Simplicity Group is owned by two of the leading San Francisco-based financial and tech-enabled services private equity firms and by its operating Partners, who help drive the company’s day-to-day business.\r\n\r\nFor more information, please visit simplicitygroup.com.

Job Description Key Responsibilities • Plan and execute PC refresh, hardware replacement, and device deployment activities., • Perform device imaging, configuration, software installation, and system setup., • Migrate user profiles, data, applications, and settings from legacy devices to new systems., • Coordinate refresh schedules with end users, IT teams, vendors, and project stakeholders., • Provide onsite and remote support during PC refresh activities., • Troubleshoot hardware, software, network, printer, and peripheral issues., • Maintain accurate hardware inventory and asset management records., • Coordinate with vendors for hardware procurement, warranty support, and asset disposal., • Ensure devices meet IT security, patching, encryption, and endpoint management standards., • Support endpoint management platforms such as Microsoft Intune, SCCM/MECM, and Windows Autopilot., • Conduct post-deployment quality checks and user acceptance validation., • Assist with decommissioning, asset recovery, and secure disposal of retired equipment., • Maintain deployment documentation, checklists, procedures, and project status reports., • Track refresh metrics and provide regular updates to project leadership. Required Skills & Qualifications • 2–5 years of experience in desktop support, endpoint management, PC deployment, or PC refresh projects., • Strong knowledge of Windows 10/11., • Hands-on experience with PC deployment, imaging, configuration, and migration., • Experience with Microsoft Intune / Endpoint Manager, SCCM/MECM, and Windows Autopilot., • Knowledge of Active Directory, Azure AD/Entra ID, Group Policy, and Microsoft 365., • Strong troubleshooting skills across desktops, laptops, printers, peripherals, software, and connectivity., • Understanding of IT asset management and inventory control., • Experience supporting enterprise-scale device deployments., • Strong customer service, communication, organization, and problem-solving skills., • Ability to manage multiple refresh activities and work effectively with project teams. Preferred Experience • Experience supporting large-scale PC refresh programs involving 500 devices., • Hands-on Windows Autopilot deployment experience., • Experience with ServiceNow ticketing and asset management., • Experience supporting geographically distributed users and multiple locations., • Exposure to ITIL-based service management processes. Education & Certifications • Bachelor's degree in Information Technology, Computer Science, or a related field is preferred., • Relevant certifications such as Microsoft Certified, ITIL Foundation, CompTIA A , or Microsoft Endpoint Administrator are advantageous. Key Competencies • Excellent customer service and communication., • Strong planning and organizational skills., • Attention to detail and documentation., • Strong hardware/software troubleshooting ability., • Ability to work independently and collaboratively., • Ability to manage multiple deployment activities within established timelines. Success Metrics • Devices refreshed within the scheduled timeframe., • Positive user satisfaction following deployment., • Reduction in deployment-related incidents., • Compliance with security and endpoint management standards., • Accurate asset inventory records., • Successful completion of refresh projects within agreed timelines.

Job Description Lighting & Shade Technician Department: Lighting & Shading Reports To: Director of Lighting & Shading Location: Field / Project Sites, NYC Metro Area Employment Type: Full-Time Position Summary The Lighting & Shade Technician is a field based position within the ATS Lighting & Shading department. This role supports the installation, activation, testing, programming, commissioning, troubleshooting, and punch out of lighting control, Ketra lighting, linear lighting, and motorized shade systems on high end residential, commercial, and hospitality projects. The technician will work on active construction sites and finished spaces to verify wiring, install and activate devices, assist with programming, test system operation, document field conditions, and complete assigned punch list items. Work will be performed under the direction of the Director of Lighting & Shading and in coordination with ATS project management, Ostroff Electrical, general contractors, electricians, and other trades. Core Responsibilities Field Installation and Device Activation • Install, mount, terminate, and activate lighting control devices, keypads, processors, gateways, antennas, shade power supplies, and related low voltage control equipment within ATS scope., • Assist with panel trim out, module activation, device addressing, and field verification of lighting control equipment., • Terminate and dress low voltage wiring for keypads, sensors, shade motors, gateways, processors, and control interfaces., • Install temporary keypads, temporary engravings, final keypads, faceplates, and related finish devices as required., • Install, adjust, and test motorized roller shades, drapery tracks, fascia, hem bars, and related shade components., • Assist with Ketra, Rania, Lumaris, and other controllable lighting fixtures where included in ATS scope., • Coordinate with Ostroff Electrical or the project electrician for line voltage terminations, breaker work, fixture wiring, and other electrical work outside the technician’s direct scope., • Identify and report wiring issues, missing terminations, shorts, incorrect landings, damaged devices, missing parts, and other field conditions that affect system operation. Programming, Commissioning, and Testing • Assist with field programming and commissioning of Lutron HomeWorks QSX, RadioRA 3, Ketra, Rania/Lumaris, and Sivoia QS / wireless shade systems., • Load, test, and update programming files as directed., • Activate devices in Lutron Designer and related software platforms., • Test keypad functions, room control, scenes, timeclock events, shade groups, shade limits, and overall system operation against approved documentation., • Confirm that keypad button functions match approved engraving reports and client intent., • Adjust shade limits, groups, presets, and alignment as required., • Verify RF coverage, processor communication, gateway communication, and device response throughout the project., • Flash and test lighting loads to confirm proper circuit assignments, dimming response, and keypad control. Troubleshooting and Punch List • Troubleshoot dimming issues, communication failures, shade response issues, RF coverage issues, incorrect wiring, and device faults., • Perform room by room testing of active keypads, lighting zones, shades, sensors, and system functions., • Document open items clearly, including issues caused by wiring, fixture compatibility, missing devices, incomplete construction, or work by others., • Support project punch walks and complete assigned punch list items., • Respond to service calls, warranty items, and post commissioning troubleshooting as assigned., • Coordinate return visits with the Director of Lighting & Shading, project manager, or field team. Documentation and Communication • Maintain accurate field notes, as built information, and daily progress updates., • Report scope gaps, missing material, damaged equipment, construction conflicts, and schedule concerns in a timely manner., • Document device locations, wiring conditions, shade conditions, load issues, and unresolved punch items., • Communicate professionally with site supervisors, electricians, general contractors, designers, client representatives, and internal ATS/OE staff., • Provide clear photos and written updates when field conditions require review by the Director of Lighting & Shading., • Track material used, material needed, and equipment requiring replacement or follow up. Required Qualifications • Minimum 2 years of field experience with lighting control, low voltage systems, motorized shades, AV systems, electrical systems, or related construction technology., • Ability to read and work from lighting control drawings, shade drawings, panel reports, keypad reports, device schedules, and bills of material., • Working knowledge of low voltage wiring practices., • Ability to identify basic wiring issues, device issues, communication issues, and installation conflicts., • Comfortable using laptops, mobile apps, programming software, device discovery tools, and field documentation tools., • Ability to work independently on active construction sites while following direction from ATS leadership., • Professional communication skills with clients, general contractors, electricians, and other trades., • Valid driver’s license and reliable transportation to the Valley Stream office, staging locations, and NYC metro project sites., • Ability to lift 50 lbs, work from ladders, carry tools and equipment, and work in unfinished construction environments. Preferred Qualifications • Hands on experience with Lutron lighting control or shading systems., • Experience with Lutron HomeWorks QSX, RadioRA 3, Sivoia QS, Palladiom shades, or Lutron Designer., • Experience with Ketra, Rania, Lumaris, or other tunable lighting systems., • Experience with motorized shade installation, shade limit setting, fabric alignment, fascia installation, and drapery track setup., • Familiarity with high end residential construction standards and finished space expectations., • Familiarity with RF troubleshooting, processor communication, gateways, and network connected control systems., • Lutron certification or willingness to obtain certification., • Exposure to RFIs, submittals, punch lists, change orders, and field reports. Work Environment and Schedule This is a field based position. Project sites are located throughout New York City, Long Island, Westchester, and the surrounding metro area. The technician will work on active construction sites, finished residences, commercial spaces, hospitality projects, and service locations. The standard schedule is Monday through Friday. Overtime, early starts, late days, or occasional off hours work may be required based on project milestones, site access, client availability, or system commissioning requirements. Tools, equipment, staged materials, and company resources will be coordinated through the ATS/OE operations facility in Valley Stream, NY. Compensation and Benefits Compensation is commensurate with experience. ATS offers a competitive package including: • Competitive hourly rate based on experience., • Health benefits., • Paid time off and company holidays., • Manufacturer training and certification support., • Opportunity for advancement within the Lighting & Shading department. Automated Technology Systems An Ostroff Electrical Company Valley Stream, NY

Job Description Electrical Estimating Dispense advice, guidance, direction, and authorization to carry out major plans and procedures, consistent with established policies and practice Apply effective problem solving skills, which are appropriately creative and innovative Track, forecast, report labor hours and material costs. Collaborate with field labor supervisor to plan, organize and schedule project work including preparation of an integrated project schedule Maintain working knowledge of contract drawings, detail drawings and specs Negotiate agreements with our subcontractors and assure their performance Maintain working knowledge of general conditions, work scope and specifications or project Leadership/Administration Consistently meet deadline and project commitments Train, mentor, and delegate staff effectively Demonstrate a customer service approach to management Establish and maintain an effective system of communication throughout the project team Write subcontracts and purchase orders Marketing/Relationships Source/secure new business opportunities by establishing contacts and sustaining long term relationships Foster outstanding positive client relationships Deliver effective presentations and demonstrate accomplished interview skills Qualifications and Skills Must have at least 8 years of experience as an Electrical Estimator Ability to read drawings complete take-offs Experience with estimating software i.e. PlanSwift Proficiency in Microsoft Office, Accu-bid software is Required Procore experience preferred Strong cost control and project budget management experience. Must be flexible and have strong multi-tasking capabilities. Must be able to able to conceptually estimate based on preliminary architectural drawings and outline performance requirements/scope of work for subcontractors. Strong ability to work with others: clients, fellow workers, subordinates and management. Strong abilities in scheduling and must be familiar with purchase orders, project manager documents and writing contracts. Job Type: Full-time

Job DescriptionBenefits: • Health insurance, • Paid time off, • 401(k), • Company parties, • Competitive salary, • Dental insurance, • Vision insurance About the Role: Construction Management firm is looking for a driven and experienced Site Superintendent to lead construction operations on the ground in New York, NY. This is your opportunity to take ownership of job site execution, ensuring projects are delivered safely, on time, and to the highest quality standards. If you thrive in a fast-paced construction environment and know how to keep a crew moving, we want to hear from you. Responsibilities: • Oversee all daily on-site construction activities, ensuring work is completed on schedule and within scope, • Coordinate and manage subcontractors, trades, and labor crews to maintain workflow and productivity, • Enforce strict jobsite safety protocols and OSHA compliance standards at all times, • Conduct regular site inspections to monitor quality control and ensure work meets project specifications, • Collaborate with project managers, architects, and engineers to resolve field issues and RFIs, • Maintain accurate daily logs, progress reports, and site documentation, • Manage material deliveries, equipment scheduling, and site logisticsRequirements:, • 5+ years of experience as a Site Superintendent or construction field supervisor, • Proven experience managing ground-up construction or large-scale renovation projects, • Strong knowledge of construction methods, building codes, and NYC DOB regulations, • OSHA 30 certification required; Site Safety Manager (SSM) or SST card a plus, • Ability to read and interpret blueprints, drawings, and project specifications, • Excellent leadership, communication, and problem-solving skills, • Proficiency with construction management software and scheduling toolsAbout Us: We are a reputable construction firm based in New York, NY, known for delivering high-quality building projects across the city with precision and integrity. Our clients trust us for our commitment to excellence, and our team members value the collaborative, professional environment we've built. We invest in our people and take pride in constructing spaces that make a lasting impact.

Job Description About Giftogram Giftogram is the leading B2B digital gift card and rewards platform, helping companies send meaningful incentives, recognition, and rewards at scale. We work with enterprise clients across industries and integrate with the tools their teams already use — HubSpot, Salesforce, Slack, Workday, and more. We're a fast-moving team that operates with intention, and we're looking for someone to help us harness AI to do our best work. About the Role We're hiring an AI Operations Manager who thinks like an engineer but wants to operate like a business builder. This role is purpose-built for analytically minded people who are excited about applying their technical foundation — not to write code all day, but to architect systems, solve operational problems, and drive real business outcomes across a revenue organization. If you have a background in CS, engineering, math, or science and you're drawn to the idea of being the person who brings AI into how a company actually works — not just how it's built — this role was designed for you. You'll report to our Head of Revenue and work closely with our GTM teams — sales, marketing, and customer success — to identify where AI can eliminate friction, accelerate output, and improve outcomes. You'll build the workflows, manage the tools, and train the team to actually use them. Is This Role For You? This role is a strong fit if you: • Have a technical or analytical foundation and want to apply it in a business context, • Are genuinely excited about AI as a force multiplier for operations — not just as a subject to study, • Want ownership and visibility across an entire organization, not a ticket queue or a sprint backlog, • See the convergence of AI and business operations as where the most interesting work is happening right now, • Are looking for a career path, not a placeholder This is probably not the right fit if you're primarily motivated by building software or if you're looking for a role where deep coding is the core of the work. We want someone who is energized by what comes next — and ready to own it. What You'll Do • Build AI workflows and automations: across our GTM stack — including HubSpot, Slack, and connected tools — using platforms like Claude, ChatGPT, Zapier, and Make, • Identify and prioritize AI use cases: across sales, marketing, and customer success by working directly with team leads to understand day-to-day friction points, • Create and maintain prompt libraries, SOPs, and playbooks: so AI usage is consistent, repeatable, and scalable across the team, • Manage AI tool vendors and subscriptions: evaluate new tools, own renewals, and ensure we're getting ROI on what we're paying for, • Train and enable the team: on AI tools and best practices through hands-on sessions, documentation, and ongoing support, • Monitor and report on AI adoption and impact: tracking how workflows are being used and what's actually moving the needle, • Stay current on the AI landscape: and bring relevant developments and tools to leadership's attention proactively What We're Looking For • Background in CS, engineering, mathematics, data science, or a related technical field, • Genuine hands-on experience with AI tools like Claude, ChatGPT, or similar — you use these daily, not occasionally, • Familiarity with automation platforms (Zapier, Make, or similar) and CRM/GTM tools (HubSpot experience is a plus), • 1–3 years of experience in an operational, analytical, or business-facing role — or a strong internship/project record that demonstrates this orientation, • Strong communicator who can translate technical concepts for non-technical teammates, • Highly organized, self-directed, and comfortable operating in a fast-moving environment Bonus Points • Experience building HubSpot workflows or integrations, • Familiarity with AI prompt engineering or building Claude/GPT-powered automations, • Prior exposure to B2B SaaS, rewards, incentives, or a revenue-driven business What We Offer • Competitive base salary based on experience, • A front-row seat to how a modern B2B company builds its AI muscle — with real ownership over making it happen, • Direct access to leadership and the ability to shape how this function grows as AI becomes central to everything we do

Job Description Job Title: Field Operations Intern Employment Type: Intern Division: Field Operations Department: Field Operations Work Schedule: Full-time/40-hours - In Person Salary Range: $23 - $28/hour The Field Operations Intern supports Superintendents and Project Managers by assisting with safety program administration, quantity tracking, schedule analysis, and job site documentation. This role offers hands-on experience in field coordination, schedule management, and construction quality within a dynamic construction environment. Responsibilities / Essential Functions • Support the administration of the project safety program to ensure a safe and compliant work environment., • Provide technical assistance by interpreting contract drawings, submittals, and project documentation., • Assist the assistant superintendent, superintendent, and project manager with daily and weekly activities, including preparing daily reports, conducting safety walks, compiling quantity reports, and updating project schedules., • Develop a clear understanding of the overall project schedule, including critical path analysis., • Review and contribute to the short-term planning process to ensure project milestones are met., • Participate in the quality assurance program by attending meetings, performing site inspections, and verifying materials for compliance with project specifications., • Coordinate subcontractor activities to support adherence to project timelines and safety requirements., • Maintain project documentation such as daily logs, RFIs, and submittal tracking to support effective communication and record-keeping., • Monitor onsite material deliveries and inventory to facilitate uninterrupted project progress., • Participate in project team meetings, communicating updates, challenges, and potential solutions., • Observe and report site conditions that could impact schedule, cost, or safety., • Utilize construction management software and tools to accurately track and update project information. Key Skills • Strong written and verbal communication skills to clearly convey information and coordinate with team members, clients, and subcontractors., • Demonstrated interest in construction management and the construction industry., • Proactive problem-solving abilities with an analytical mindset and excellent attention to detail for tracking schedules, quantities, and quality inspections., • Effective time management and prioritization skills to handle multiple tasks and meet deadlines in a fast-paced environment., • Strong organizational skills to manage project documentation and communications., • Ability to work independently and collaboratively within team environments., • Adaptable and eager to learn, with a team-oriented approach to support multiple stakeholders and address site challenges proactively. Required Experience • Currently pursuing a Bachelor’s degree in Construction Management, Engineering, or related field; preference for Civil Engineering or construction-focused programs., • Basic knowledge of construction site safety standards, practices, and protocols., • Proficient in Microsoft Office Suite (Excel, Word, Outlook) with aptitude for learning construction management software., • Ability to read and interpret construction drawings, submittals, and technical documents., • Strong organizational skills for managing documentation and reporting., • Basic understanding of construction scheduling, including critical path method (CPM) concepts.

Job DescriptionBenefits: • Health insurance, • Paid time off, • 401(k) Operations Manager – Commercial Mechanical Services Immediate Opening | Established Family-Owned Company | Excellent Benefits Are you an experienced Operations Manager, Service Manager, or Mechanical Operations Supervisor with a background in HVAC, plumbing, mechanical contracting, boiler services, or industrial field operations? We are working with a highly respected, family-owned commercial mechanical and boiler services company with more than 80 years in business. Due to continued growth, they are seeking an experienced Operations Manager to oversee daily operations, coordinate field service activities, manage personnel and resources, and ensure work is completed safely, efficiently, and on schedule. This is an excellent opportunity for a hands-on leader who understands the skilled trades, knows how to keep field operations running smoothly, and enjoys managing people, solving problems, and maintaining strong customer relationships. What We Offer • Health, dental, and vision insurance, • 401(k) with company match, • Defined Benefit Pension Plan, • Paid vacation, sick time, and holidays, • Ongoing training and professional development, • Stable, long-term employment with an established, family-owned companyKey Responsibilities, • Oversee daily field service and office operations., • Schedule and coordinate service calls, repairs, preventative maintenance, and mechanical projects., • Manage technician scheduling, manpower allocation, materials, tools, and equipment., • Monitor job progress, productivity, budgets, and project schedules., • Oversee work orders, job costing, invoicing, and operational documentation., • Communicate with commercial and industrial customers regarding service schedules, job progress, and operational issues., • Troubleshoot scheduling, staffing, and field-related challenges to minimize delays and downtime., • Coordinate purchasing of parts, materials, tools, and equipment., • Oversee company fleet, vehicles, and facility operations., • Ensure compliance with OSHA regulations, company safety policies, and applicable industry standards., • Work closely with technicians, office personnel, vendors, customers, and company leadership.Qualifications, • 5+ years of operations management, service management, or supervisory experience in mechanical contracting, HVAC, plumbing, boiler services, industrial maintenance, facilities management, or a related skilled-trades environment., • Alternatively, strong plumbing or mechanical field experience combined with facilities/property management and personnel supervisory experience., • Commercial boiler or mechanical contracting experience is a significant plus., • Working knowledge of mechanical systems, HVAC equipment, boilers, plumbing, or related industrial equipment., • Experience coordinating field technicians, service calls, maintenance work, or projects., • Strong leadership, organizational, and problem-solving abilities., • Excellent communication and customer service skills., • Comfortable interacting with customers, technicians, vendors, and company leadership., • Familiarity with scheduling, work order, and job management software., • Proficiency with Microsoft Office.Ready for Your Next Opportunity?

Job Description Wylander is recruiting an Operations Manager for a full-service disaster restoration company located in Brooklyn, NY. Operations Manager Compensation & Benefits • Starting salary of $140,000+ annually, • Comprehensive Health, Dental, and Vision Insurance, • Company-provided vehicle, • Full electronics package (computer, phone, and other necessary equipment), • 401(k) plan with company match, • Paid Time Off (PTO), paid holidays, and sick leave The Operations Manager is responsible for driving exceptional client satisfaction by consistently exceeding expectations and ensuring the timely, efficient, and profitable delivery of services in accordance with the company's contractual commitments. This role focuses on achieving high performance through continuous process improvement, employee training, and professional development. The ideal candidate is a strong and effective leader who fosters a positive team environment, embraces change, and remains flexible and open-minded as the company continues to grow and evolve. Operations Manager Responsibilities • Lead and oversee the day-to-day mitigation operations for water, fire, mold, biohazard, and other emergency restoration projects., • Manage, mentor, and support mitigation supervisors, project managers, and field technicians to ensure high performance and accountability., • Ensure all work is completed in accordance with IICRC standards, company Standard Operating Procedures (SOPs), and all applicable safety regulations., • Schedule crews, equipment, and resources effectively to meet response time expectations, production goals, and client deadlines., • Monitor job progress from start to finish, ensuring quality workmanship, operational efficiency, and exceptional customer satisfaction., • Review scopes of work, estimates, documentation, and job files for accuracy, completeness, and compliance with company and insurance requirements., • Coordinate with insurance adjusters, property managers, subcontractors, and clients to facilitate smooth project execution and communication., • Track and analyze key performance indicators (KPIs) to drive operational improvements and achieve company goals., • Oversee equipment inventory, maintenance schedules, fleet readiness, and warehouse organization to ensure operational efficiency., • Recruit, train, coach, and develop team members while supporting hiring, onboarding, performance management, and employee retention initiatives., • Enforce safety protocols, PPE requirements, and regulatory compliance across all jobsites and company operations., • Resolve escalated customer concerns and operational challenges promptly while maintaining a high level of professionalism and client satisfaction., • Participate in and support after-hours on-call rotations, emergency response planning, and disaster response coordination., • Collaborate with leadership to improve workflows, implement best practices, and identify opportunities for increased efficiency and profitability., • Monitor job costs, labor utilization, and production metrics to help ensure projects remain on budget and meet financial objectives., • Foster a culture of accountability, teamwork, continuous improvement, and exceptional customer service throughout the organization. Operations Manager Requirements: • 5+ years of management experience within the restoration industry, • Proven ability to build, motivate and maintain a high performing team, • Proficiency with the Microsoft® Office Suite (Word, Excel, PowerPoint, and Access) and internet and software Systems, • Organizational and time management skills with the ability to prioritize a variety of tasks/projects, • Self-motivated, responsible, and accountable. Identifies own learning needs and seeks appropriate steps to continue continual self-development, • Bilingual is a plus, • Experience with Xactimate is a plus Keywords: management, construction, leadership #P1IND

Job DescriptionAbout Us Odeko is the all-in-one operations and technology partner to more than 20,000 independent coffee shops, cafes and other food establishments. Through the Odeko web portal and mobile app, customers can purchase supplies from hundreds of national and local brands, track ordering trends, finance equipment, and access insurance. Customers that use Odeko can increase their revenue, reduce their environmental footprint, and save significantly on their cost of goods and time spent on vendor management. Odeko is on a mission to continuously develop technology to champion your neighborhood cafes, coffee shops, and other independent F&B establishments. Local coffee shops and cafes are the backbone of any given community, and we're here to help manage the day-to-day tasks with a platform so intuitive, it's kinda like magic. The Odeko team is diverse, passionate, and innovative. Our 400+ employees are spread across numerous departments and business lines, but are single-minded in our mission to develop technology to support the many needs of our customers. We believe that small businesses need support now more than ever, and that Odeko is uniquely positioned to provide that support. We are looking for an Assistant General Manager to join our growing team. This person will be responsible for Operations. In this role you will oversee the full scope of our overnight last-mile delivery operation; you will lead warehouse and driver operations, ensure safety, optimize performance, drive operational efficiency, and maintain our commitment to a 95 %+ delivery success quality rate by owning your workstreams and influencing any upstream or downstream owners. This role is ideal for a leader with deep operational expertise who thrives in fast-paced, high-growth logistics environments and who can drive cross-functional collaboration to deliver outstanding results. How you'll make an impact: • Create and maintain a strong safety culture that eliminates risks from the operation, • Support, coach, and lead a large team of drivers, dispatch, and team leaders, • Demonstrates initiative in all areas of the business. Has a bias for action and a passion for results., • Develops team leaders who can drive results in the business, • Own all operational KPIs for your assigned shift/workstreams, including delivery success rate, safety metrics, labor and productivity, and route efficiency., • Uses process and project management skills to deliver significant and measurable results, • Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives, • Partner with leadership on other shifts and workstreams to ensure seamless 24-hour operations., • Able to stand in for the Site General Manager as needed., • Perform all duties as identified by the General Manager and/or other leadership. About you: • 5+ years of experience in operations leadership, with at least 2 years of direct report and performance management experience, • Proven track record of delivering results against safety, compliance, and operational KPIs., • Ability to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays, • A proven capacity to collect and assess complex data, using those insights to formulate, propose, and deploy effective business solutions., • Proficiency in operations management systems, routing software, and productivity tools., • Strong understanding of last-mile delivery logistics, • Preferred:, • Strong financial acumen, with experience managing labor budgets and operational P&L elements., • OSHA, DOT, or other relevant safety certifications., • Lean, Six Sigma, or continuous improvement certifications., • Bilingual (English/Spanish) is a plus. Compensation for this role is based upon prior experience and is up to $115,000. What you'll love about Odeko: • Fast-paced environment and growth opportunities - plenty of room for you to directly impact the company and enhance your career!, • Competitive compensation, healthcare benefits, and opportunity for equity, • Other great perks - Full lists of benefits available upon request Odeko is proud to be a diverse, equitable, and inclusive employer. We encourage all to apply regardless of educational background, race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status.

Job Description ABOUT ORGANOX: OrganOx is a commercial stage organ technology company dedicated to developing technologies to improve outcomes for patients with acute or chronic organ failure. The company was established as a spin out of the University of Oxford in 2008 and is now part of the Terumo Group. OrganOx is a pioneer in normothermic machine perfusion (NMP). It's flagship platform, the metra®, is available for use in the U.S., Europe, Canada, and Australia. It has been utilized in over 7,000 liver transplants to date to keep donor livers in a metabolically active state outside the body enabling longer preservation times and functional assessment of the organ prior to transplant, leading to an increased number of organs available for transplant. Founded in 1921, Terumo Corporation (TSE:4543) strives to fulfill its mission of “Contributing to Society through Healthcare” by providing a comprehensive range of solutions in the fields of therapeutic procedures, hospital operations, and life sciences in more than 160 countries and regions. Position Summary The position of Operations Manager is responsible for coordinating the activity of US Operations to satisfy customer requirements and OrganOx Inc. operational needs. Listed below are the key responsibilities of the role and a brief description of some of the key tasks to be performed. This list is not totally inclusive and the job holder will be expected to complete tasks reasonably requested by the Senior Manager, Operations. · This is a flexible, on-site role in our Madison, NJ office. · Major Responsibilities · Under direction from the Senior Manager, Operations, the Operations Manager will be responsible for: · Manage the distribution and storage of OrganOx sub-components, spares, tooling and finished goods using approved distribution and warehousing partners. · Identify and implement continuous improvement opportunities throughout the supply chain to improve Quality/Delivery/Customer Service/Cost. · Manage daily operations and logistics in the US to meet business objectives. · Support the Senior Manager, Operations in developing, implementing and monitoring KPIs to drive operational performance, cost efficiency and quality standards. · Develop, implement, and maintain policies and processes to maintain inventory accuracy, adequate safety stock, and inventory records compliance. · Provide regular structured communication to Senior Manager, Operations on operational performance in the US Region. · Manage and monitor the performance of logistics partners using Business Continuity Planning, identify and mitigate risks and issues in the supply chain. · Using formal mapping techniques, define the existing distribution network and identify updates to the network based on the business growth plan defined in the S&OP process. · Cultivating a high-performance culture. Promote cross-functional collaboration and create opportunities for professional development within the team. · This role may require travel up to 10% travel. Requirements Skills & Experience · Excellent communication and interpersonal skills both verbal and written, with a proven track record of business negotiation and report writing. · Ability to manage others to help them excel in their roles, realize their potential, and develop their careers. · Ability to operate in a rapidly changing environment, able to differentiate and prioritize between multiple competing objectives without losing sight of the long-term strategic aims of the company. · Ability to adopt a flexible approach on a day-to-day basis and willingness to perform tasks outside of core job description. · Demonstrable ability to identify and solve problems and justify implementation of improvements through cost-benefit analysis to business performance and cost-basis. · Proven track record of logistics, operations and supply chain management roles. · Detailed understanding of ERP. · Ability to produce Technical Reports to a high standard in terms of technical content, presentation and written English. · High competence in data manipulation in spreadsheet software with the ability to generate and convert data within flat and pivot datasets. · Ability to work effectively with suppliers. · Ability to work across a wide range of projects simultaneously. · Adhere to the letter and spirit of OrganOx’s Code of Conduct and all other company policies. Qualifications · Must have a minimum of a Bachelor’s degree in related field · A minimum of 7 years’ experience in inventory, supply chain or logistics · Good working knowledge of Enterprise Resource Planning (ERP) systems required. · 2+ years of managing direct reports strongly preferred. · Experience in the medical device industry preferred. · Ability to travel up to 10% of the time domestically and globally. · Flexibility to work after hours, as needed. · Good working knowledge of standard office and project management software. A job description does not imply that the duties stated are the only ones to be performed by the job holder. Job holder will be required to follow any other job-related instruction as reasonably requested by their line manager or their designate. Benefits We offer competitive compensation and comprehensive benefits available from day one, including health, dental, vision, disability coverage, and flexible spending accounts. Additionally, we offer a 401(k)-retirement plan with company matching after 90 days, paid time off, holidays, and additional leave benefits, as well as employee discounts and access to our onsite wellness facility. OrganOx supports work-life balance and provides opportunities for ongoing professional development.

Job DescriptionRefer a friend: Referral fee program Career Developers Inc., a distinguished staffing and consulting firm, is proud to celebrate 30 years of service excellence. As a GSA Contract holder, we offer comprehensive staffing solutions for both commercial and government sectors nationwide. By selectively partnering with clients who share our values, we ensure productive collaborations that set us apart in the industry. Our dedication to candidates involves managing expectations with precision through business intelligence, thorough interview preparation, transparent communication, and exceptional feedback throughout the process. We are committed to advancing your career and look forward to supporting your professional growth. ----------------------------------------------------------------------------------------------------------------------------------------------- Desktop Support Lead/Technical Manager, Trading Floor (Must come out of Hedge funds or Banking) Location: Manhattan, NY Salary: 180,000 to 200,000 + Bonus Must have the following: High traffic trading floor or similar environment, strong automation with PowerShell or Python, Windows enterprise experience, proven team leadership on a small technical team. Will manage a team of 6 and growing. About the role: Our client is hiring a Desktop Support Lead to be the senior-most technical resource on a high-demand floor, with a mix of 70% hands-on work and 30% team leadership responsibilities. You will blend automation, service excellence, and people leadership to keep a fast-moving trading environment running smoothly. Candidate will interact onsite and remotely with users to provide support with workstation applications such as Microsoft Office, Access Management via Windows Active Directory/Group Policy, remote access assistance and hardware issues whilst leading a team of technical engineers. • Ensure that incidents and service requests are resolved as per SLA;, • Lead the deployment of technical desktop technologies in both local and global projects;, • Prepare and perform appraisal reviews for team members, including salary communications;, • Lead regional team to provide top-tier customer service to the user base, ensuring that global standards are applied across region regardless of;, • Manage team absences, including holiday and sick days. Must be able to manage conflict, performance management and absences that are exceeding acceptable levels;, • Ensure that all working practices are adhered to and, where required, all supporting documentation is fit for purpose;, • Oversee the regional office-expansions/fit-outs, liaising with the project and other Technology teams, as well as supporting internal TSD staff to deliver the final estate;, • Coordinate delivery, installation, moves and changes of end user's computer equipment and peripherals;, • Provide consultation and engagement on complex incidents and projects;, • Establish a strong and collaborative relationship with business streams;, • Coordinate the operational acceptance of new services and technologies to the business; Required Qualifications: • Detailed knowledge and experience in a Microsoft environment supporting Windows 10/11, Windows Server 2012+, Office Suite, including Office 365, and Azure, including SharePoint;, • Ability to automate using Python and or PowerShell., • Detailed knowledge and experience with Active Directory, Group Policy, remote access solutions, including Horizon View, VMware vSphere, software packaging, and deployment;, • Detailed knowledge and experience installing, troubleshooting, and managing desktop hardware;, • Ability to handle multiple tasks with changing priorities and capable of handling frequent interruptions positively;, • Strong analytical, prioritizing, interpersonal, and problem-solving skills;, • Strong verbal and written communication skills;, • Demonstrated collaborative skills and ability to work well within a team;, • Ability to work in a fast-paced and deadline-oriented environment;, • Self-motivated with critical attention to detail and deadlines;, • Demonstrated interest in learning about new and emerging technologies;, • Self-directed learner and ability to find solutions to problems they have not encountered before;, • Degree in Computer Science, Engineering or related field or experience;, • Minimum 3 years' experience in supervision or management of technical support teams Nice to have: Desired experience in the following areas a plus: • Network;, • Linux environment;, • Atlassian administration Desktop support leader, regional team lead, Windows 10, Windows 11, Active Directory, Group Policy, Office 365, Azure, SharePoint, PowerShell, Python, VMware vSphere, Horizon View, software packaging, software deployment, hardware troubleshooting, SLA, trading floor, Manhattan, financial services, end user support, automation, incident management, service requests, Office suite, access management, remote access, virtual desktops, physical desktops, team leadership, appraisal reviews, customer service, documentation, office expansions, fit outs, moves, changes, peripherals, Windows Server, Azure AD, KPIs, ticketing systems.

Job DescriptionIT Director, Direct-Hire Location: New York City, NY (Maiden Lane / Wall Street) Work Model: Onsite 5 days a week for the first 60 days; transitioning to a hybrid model of 4 days onsite per week thereafter. Additional Locations Supported: Manhattan, NY; Irvine, CA; Miami, FL; PA About the Role We are seeking a hands-on, business-minded IT Director for our client to regain control of their IT operations, reduce the overdependence on outsourced vendors, and build a proactive, scalable technology function. In this role, you will be the strategic and operational leader of our technology environment. You will be tasked with stabilizing current IT operations, leading a secure cloud transformation, and driving the automation of manual legal and business workflows. The ideal candidate is a "straight-talker" who can bridge the gap between complex infrastructure concepts and practical business solutions, collaborating effectively with attorneys, support staff, and firm leadership. Key Responsibilities Strategic Leadership & Transformation • Develop and own a scalable technology roadmap that aligns with the firm’s growth and long-term vision., • Transition the IT department from a reactive support model to a proactive, service-oriented function., • Create and maintain comprehensive IT documentation, including application inventories, hardware/software update roadmaps, ticket tracking trends, and security action plans., • Provide clear, jargon-free reporting to firm leadership regarding IT priorities, project statuses, and systemic issues. Vendor & Operations Management • Take ownership of outsourced IT and cybersecurity vendor relationships, holding them accountable to SLAs and contract terms., • Bring critical operational knowledge back in-house to reduce over-reliance on external managed service providers., • Oversee daily IT operations, managing internal staff (including a long-tenured IT Manager and support personnel) while fostering a collaborative, accountable team culture. Process Automation & Systems Integration • Evaluate current disparate systems across multiple offices and implement a centralized, standardized structure., • Drive workflow automation to solve highly manual legal and administrative processes, including new matter intake, conflict checks, client/matter setup, and complex billing workflows., • Connect multiple existing applications to eliminate duplicate data entry and manual scanning/editing. Infrastructure, Cloud & Cybersecurity • Lead the firm’s transition to a secure, cloud-based infrastructure, leaning heavily into the Microsoft and Azure ecosystems., • Oversee infrastructure operations, ensuring high application visibility, reliability, and system performance., • Manage modern device management initiatives, including Intune and MDM/MAM deployments., • Ensure rigorous cybersecurity oversight, implementing necessary security actions following cyber assessments and penetration tests.Required Skills & Experience, • Balanced Technical Expertise: A blended background consisting of roughly 50% application engineering/management and 50% infrastructure oversight., • Cloud & Infrastructure: Proven hands-on experience driving cloud transformation, specifically within Microsoft Azure, Microsoft 365, Intune, and MDM/MAM environments., • Workflow Automation: Strong background in systems integration and business process automation, ideally within a legal or professional services environment., • Project Management: Demonstrated ability to run technical project delivery. (PMP certification is a plus, but practical delivery experience is required)., • Vendor Negotiation: Strong track record of managing enterprise vendors, auditing contracts, and ensuring firm-first accountability., • Helpdesk Management: Experience modernizing helpdesk/ticketing systems, implementing preventative maintenance, and tracking issue trends. Powered by JazzHR Cb4n2rHCwg

Job DescriptionCompany Description Stratas Foods LLC is the leading supplier of fats and oils to the Foodservice, Food Ingredients and Retail Private Label markets in North America and is a producer of quality bulk and packaged dressings, mayonnaise and sauces. Stratas Foods was formed in October 2008 as a 50/50 joint venture between ACH Food Companies (ACH) and Archer Daniels Midland (ADM) Manufacturing facilities are located in Dallas and Houston, TX; Decatur and Quincy, IL; Englewood, NJ; Hillside, NJ; Fresno, CA; Nashville, TN; and Valdosta, GA. Corporate offices are located in Memphis, TN. We are committed to maintaining a workplace that utilizes ideas, skills and talents of all of our employees. We strive to make Stratas Foods a great place to work and are building a team capable of meeting our business goals. Job Description The Maintenance Reliability Manager is responsible for the roll-out of Total Productive Maintenance (TPM) transformation across all Stratas manufacturing sites. They serve as a change agent and coach to train site leadership teams on the effective deployment of key TPM and RCM strategies and processes aligned with the Stratas Performance System. They drive a learning culture that embraces standardized work, information flow, problem solving, strategy deployment and continuous improvement. They encourage Operational Productivity by developing improvement teams focused on line efficiency, breakdown reduction, maintenance optimization, safety culture, and quality compliance. Qualifications 1. Lead, teach and coach others during the TPM implementation, 2. Works closely with Plant Leadership and Operations / Maintenance teams to deploy TPM and fully implement KPI’s., 3. Ability to travel 75% of time during Implementation Phase, 50-75% normal travel, 4. Present status in a weekly / monthly basis to the plant and Corporate leadership teams, 5. Manage / Collaborate with a team of technical writers that will assist in generating the documentation needed for TPM and RCM., 6. Leads the continued development and implementation of the Stratas Performance System, specifically the CI Culture for TPM, Value Stream Flow and Visual Factory Principles (standardized work, problem solving, strategy deployment and continuous improvement)., 7. Coordinate the development of the TPM/RCM master and pillar phase plan, track progress against the plans and leads issue resolution (Gap analysis, and adjustments to plan)., 8. Participate in department reviews/activities to ensure that work is properly integrated and progress is on track. Conducts quarterly TPM audits to ensure progress towards phase goals., 9. Perform duties as assigned by CI Manager, follow, monitor, and ensure compliance with all safety, food safety, environmental, GMP rules, regulations, and policies. 10.Interface with vendors and contractors providing services to the facility to ensure company needs are met. 11.Run projects from ideation to completion that supports the CI TPM/RCM program strategic plan for sustainment 12.To take ownership of change initiatives from evolution/efficiency identification through to project delivery via internal governance and controls 13.Develop an overall understanding of the different TPM pillars, and how they integrate through the master plan to deliver the improved results. 14.To complete post implementation reviews to ensure successful delivery has been achieved and to ensure that improvements can be made for future projects 15.Work with the operations team to establish production line operating metrics such as efficiencies, up time and reliability. Identify trends and process variations as part of establishing a continuous improvement monitoring system Competencies for Maintenance Reliability Manager 1. Working knowledge of Total Productivity Maintenance (TPM) principles within at least one of the following TPM Pillars: Autonomous Maintenance, Planned Maintenance, Focused Improvement or Early Management., 2. Strong leadership skills with the proven ability to set a vision, manage change, develop personnel and strategically plan for continuous improvement., 3. Must be able to communicate effectively to all levels of the organization (from operators to Vice President level) and have the ability to influence others across multiple levels of the organization., 4. Must have thorough knowledge of processing and packing equipment to effectively lead technical resources to successfully maintain production line equipment to achieve high levels of productivity. Qualifications Education: This position requires a degree in engineering or equivalent experience Experience: 8 years of experience in a manufacturing and supply chain environment; 8 years of experience working with and understanding TPM principles and methods; Experience in leading or managing the TPM implementation across multiple sites or single large manufacturing location. Equipment/Software Skills: Proficient in the use of Microsoft Office, including Project, Visio, Word, Excel, Outlook, and PowerPoint. Understanding of CMMS Program Preferred Certificates: Lean Six Sigma Green or Black Belt; PMP Additional Information Physical: This position will require employees to walk up stairways and be able to be in the field standing for long periods of time (2 to 4 hours at a time). Must be able to Travel Domestically Sensory: Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of Partners, senior managers, and subject matter experts Mental/Reasoning: This position will require employee to analyze numerous situations while utilizing rational reasoning to come to multiple conclusions Pay Range: $134,128.22 to $167,659.58 Full Time Employee Benefits: Medical, Dental, Vision Stratas Foods is an equal opportunity employer and will not discriminate against any applicant or employee in any manner prohibited by law, including but not limited to, on the basis of race or color, religion, gender, age, genetic information, national origin/ancestry, mental or physical disability, family status/marital status, military/veteran status, and any other legally protected status. Pay Transparency Nondiscrimination Provision-The Employer will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Employer’s legal duty to furnish information. 41 CFR 60-1.35(c) Stratas Foods Applicant Request for Accommodation Form: https://www.stratasfoods.com/compliance Stratas Foods California Privacy Rights Act Policy: https://www.stratasfoods.com/compliance

Senior Associate, LPM Analyst \n Optomi is seeking a Senior Associate, LPM Analyst to support enterprise product transformation initiatives, connecting business strategy, technology investments, financial value, and delivery execution. This individual will partner with business and technology leaders to ensure portfolio investments are strategically aligned, financially justified, and supported by measurable outcomes. The role will focus on portfolio governance, financial analysis, strategic planning, KPI tracking, and value realization. \n \n The ideal candidate is a highly organized, analytical, and curious professional with strong critical thinking skills, stakeholder management capabilities, and an understanding of project management, governance, and financial processes. This is an excellent opportunity for someone who enjoys working with senior leadership, challenging assumptions, and helping drive business and technology transformation. \n \n Location: Short Hills, NJ (Preferred) | Hartford, CT | Charlotte, NC \n Type: 6-Month Contract to Hire (W2) \n Work Schedule: Short Hills, NJ (2x onsite per week) \n \n Required Qualifications: \n\n • 2–3 years of experience in Business Analysis, Project Management, Portfolio Analysis, or a related field.\n, • 1+ years of direct experience working with Agile methodologies, including Scrum or Kanban.\n, • Strong critical thinking, analytical, and problem-solving skills with the ability to challenge assumptions and make sound decisions.\n, • Excellent organizational skills and attention to detail.\n, • Strong written and verbal communication skills, with the ability to effectively interact with stakeholders and senior leadership.\n, • Experience supporting governance processes, reporting, financial analysis, or business case development.\n, • Working knowledge of software development life cycles (SDLC).\n, • Ability to build and maintain collaborative relationships across business and technology teams.\n, • Strong financial aptitude and willingness to learn investment funding, budgeting, and value realization concepts.\n, • Self-starter who demonstrates curiosity, initiative, and the ability to proactively seek clarification when needed.\n\n \n Preferred Qualifications: \n\n • Experience as a Project Manager within a structured or governed environment.\n, • Background in PMO Analysis, Project Portfolio Analysis, Portfolio Governance, IT Strategy, or Technology Transformation.\n, • Experience supporting technology investments, financial reporting, business cases, or cost-benefit analysis.\n, • Experience with Microsoft Azure DevOps, TargetProcess, ApptioOne, SharePoint, or similar portfolio and agile work management tools.\n, • Exposure to product management, product transformation, or Lean Portfolio Management principles.\n, • Experience working with executive stakeholders and supporting portfolio-level decision-making.\n, • Insurance industry knowledge is a plus.\n, • College Degree\n\n \n Responsibilities: \n\n • Support portfolio leadership in managing assigned technology investment portfolios, ensuring alignment with business strategy and organizational objectives.\n, • Analyze technology investments, business cases, and financial information to evaluate strategic alignment, costs, benefits, and expected value.\n, • Support the development and tracking of Objectives and Key Results (OKRs), product roadmaps, solution roadmaps, milestones, and performance metrics.\n, • Monitor KPI performance, value realization measures, and portfolio outcomes to ensure investments deliver measurable business value.\n, • Identify portfolio risks, dependencies, impediments, and potential impacts, communicating findings and recommendations to leadership.\n, • Support portfolio governance processes, including monthly governance reviews, financial reporting, executive presentations, and governance decks.\n, • Partner with Product Leaders, IT Leaders, Delivery Leads, and Portfolio Leadership to maintain transparency, accountability, and alignment across business and technology.\n, • Contribute to the evolution of financial reporting practices, supporting the transition from traditional project accounting to product-based funding and budgeting models.\n, • Assist in the development of business cases, cost-benefit analyses, financial updates, and strategic investment recommendations.\n, • Support portfolio transformation initiatives, including agile planning, governance process enhancements, product maturity workshops, and agile playbook development.\n, • Contribute to the adoption and enhancement of agile work management tools, templates, reporting workbooks, and portfolio management processes.\n, • Independently lead and drive special projects, including initiatives such as customer journey mapping and portfolio process improvement.\n

Job DescriptionAbout Jericho Project Jericho Project is a nationally recognized nonprofit that has been working to end homelessness at its roots since 1983. What began as a Manhattan soup kitchen has grown into a citywide organization serving nearly 3,000 New Yorkers each year—including over 700 veterans, as well as young adults and families, many of whom identify as LGBTQ+. Jericho provides more than 600 units of supportive housing through seven permanent residences in the Bronx and Harlem, along with scattered-site apartments throughout New York City. Our housing-first model is paired with wraparound services delivered by skilled case managers, licensed mental health clinicians, and workforce development specialists. Together, these services support our four pillars of stability: housing, employment, wellness, and family. In 2024, Jericho facilitated over 570 housing placements, helped secure nearly 275 job placements, and delivered over 750 therapy sessions through our in-house Jericho Therapy Program. As we move toward expanding our reach by an additional 2,000 units of housing, we remain committed to helping individuals and families build lasting independence and well-being—one person, one home, and one community at a time. About the Position The House Manager reports to the Manager of Buildings Operations and is responsible for the overall security of the site and assistance with clerical duties. This opportunity is at Jericho’s Melrose. This new project will consist of new construction, 129 units with 78 permanent supportive housing (PSH) units. The PSH units will consist of 48 single adults and 30 young adults. Jericho will also provide the social services component. Position: House Manager Location: Melrose (Bronx) Reports To: Superintendent/Property Manager Status: Non-Exempt Compensation: $38,480 annualized Responsibilities: • Securing and maintaining the safety of the tenants and the facility., • Provide crisis intervention when necessary., • Responsible for reporting and electronically documenting all incidents on site., • Assist with filing, rent collection, time & leave calendars and timesheet collection., • Monitor and visually verify that clients are safe by conducting room checks in accordance with Directors and Case Manager’s directive and client request(s)., • Monitor client/visitor activity., • Maintaining compliance with fire safety codes., • Work with Building Operations Manager to assist tenant to meet terms of their lease including timely payment of rent., • Maintaining security by conducting floor checks at the beginning of every shift., • Periodically attend house meetings, case conferences, and staff meetings., • Light porter duties as needed such as sweeping front of building, removing garbage, cleaning windows, and mopping., • Other duties as assigned. Requirements: • 1-year customer service experience required., • Fire Guard Certification required. (Must obtain within first year of employment), • Basic computer skills knowledge required., • Ability to communicate clearly and concisely both verbally and in writing., • Other duties as assigned., • Candidate has at least one years of experience working with individuals in with substance abuse history., • An understanding of working with individuals who have experienced homelessness and substance use.There are various different shifts available, including overnights. ADA Specifications: This position requires the ability to lift up to 50 lbs. Ability to travel to various sites. One must possess the ability to speak, hear, see, and write as well as the ability to use a computer and related software programs. Local and/or national travel required and may require some longer weekday/weekend commitments to accomplish related business projects or meet deliverables. EQUAL OPPORTUNITY EMPLOYER We are an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace where all employees feel welcome and valued. We believe that diversity and inclusion are essential to our success. DISCLAIMER This job description is intended to provide a general overview of the position and its essential functions. It is not intended to be an exhaustive list of all the duties and responsibilities that may be assigned to the staff member. The specific duties and responsibilities of the position may change from time to time, as determined by the needs of the organization. The staff member must be able to perform the essential functions of the position satisfactorily, with or without reasonable accommodation. Reasonable accommodation will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Powered by JazzHR pnAm4XTg6I

SUMMARY \n An established engineering and manufacturing organization is seeking an experienced Project Manager to oversee complex product development and production programs from initial planning through completion. This full-time opportunity is ideal for a motivated professional who enjoys leading cross-functional teams, managing technical projects, and building strong customer relationships. The position offers the opportunity to contribute to highly engineered, mission-critical products supporting essential operations worldwide. \n \n RESPONSIBILITIES \n\n • Lead engineering development and production projects, ensuring milestones, budgets, and contractual requirements are achieved.\n, • Develop and maintain detailed project schedules, resource plans, work breakdown structures (WBS), and risk assessments.\n, • Collaborate with Engineering, Manufacturing, Supply Chain, Quality, Finance, and other departments to coordinate project activities.\n, • Act as the primary contact for customers, providing updates, addressing concerns, and maintaining positive working relationships.\n, • Monitor project timelines, deliverables, performance indicators, and potential obstacles to successful completion.\n, • Identify project risks, resolve technical or scheduling challenges, and implement corrective actions as needed.\n, • Prepare and communicate project progress reports to internal leadership and external stakeholders.\n, • Organize and facilitate project meetings, document action items, and ensure timely follow-through.\n, • Oversee project financial performance, including budget tracking and profitability.\n, • Partner with suppliers to address material availability, technical requirements, and delivery schedules.\n, • Coordinate the transition of engineering development programs into manufacturing and production.\n, • Manage changes in project scope, priorities, and schedules while maintaining customer satisfaction and business objectives.\n\n \n QUALIFICATIONS \n\n • Bachelor's degree in Engineering or a related technical discipline required.\n, • Minimum 3 years of project management experience, preferably 5+ years.\n, • Previous experience managing projects within an engineering-focused environment.\n, • Proficiency with Microsoft Project or comparable project management software.\n, • Demonstrated ability to develop, maintain, and monitor complex project schedules.\n, • Strong organizational, communication, analytical, and problem-solving skills.\n, • Experience overseeing engineering development programs preferred.\n, • Background in aerospace, defense, or a related technical manufacturing industry preferred.\n, • Familiarity with Preliminary Design Reviews (PDRs), Critical Design Reviews (CDRs), and engineering qualification processes is a plus.\n, • Experience preparing and managing Supplier Data Requirements Lists (SDRLs) and contractual deliverables preferred.\n, • Knowledge of Earned Value Management (EVM) methodologies is beneficial.\n, • PMP certification or a comparable project management credential preferred.\n, • Ability to communicate project information effectively to technical teams, customers, and executive leadership.\n\n \n BENEFITS \n\n • Comprehensive medical, dental, and vision insurance. Company-sponsored life insurance.\n, • Paid time off to support work-life balance.\n, • 401(k) retirement savings plan with company contributions.\n, • Opportunity to manage technically challenging projects from development through production.\n, • Exposure to advanced engineering and manufacturing technologies.\n, • Collaboration with experienced professionals across multiple technical disciplines.\n, • Opportunity to contribute to meaningful, mission-critical products that support important operations and help save lives.\n, • Professional environment focused on innovation, teamwork, quality, and continuous improvement.\n\n

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're proud to work for a mission-driven company leveraging AI to transform the way we work. CrowdStrikers drive their careers through flexibility and autonomy while also being expected to contribute to a culture of responsible AI adoption, experimentation, and innovation. We use an AI-first mindset as a force multiplier to proactively and continuously accelerate execution, build expertise, uncover insights, and solve complex problems. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you. About the Role: The Platform API team builds the cross-platform APIs and abstractions that give the CrowdStrike Falcon sensor a consistent programming interface across Windows, Linux, and macOS. The team owns the foundational layer that separates feature development from OS-specific implementation, including threading, file I/O, hashing, work queues, and memory management. Every engineering team that builds sensor capabilities depends on this layer, so its quality and correctness directly shape how quickly and safely CrowdStrike can deliver protection to customers. The team's scope is growing. A central focus is building a shared platform for on-sensor machine learning inference runtime: a stable C API, backed by an isolated out-of-process service, that runs models on hardware-accelerated backends on each platform. This runtime will make inference-based threat detection as accessible to engineering teams as rules-based detection is today, and it will enable CrowdStrike to bring the next generation of AI-powered protection to hundreds of millions of endpoints. We are looking for a Senior Engineering Manager with deep systems expertise and strong organizational leadership to guide this team. You will own the technical roadmap, lead the inference runtime from early design through production delivery, make key decisions on API design and long-term compatibility, and build the partnerships needed for broad adoption across the sensor organization. You will collaborate closely with Windows, Linux, and macOS engineering teams, platform infrastructure teams, and partners in product and program management. What You're Stepping Into The Platform API team is at an inflection point. As the Falcon sensor continues to grow in capability and reach, a unified, well-tested platform abstraction layer has become essential to how CrowdStrike builds. Consolidating platform behavior across Windows, Linux, and macOS into a single consistent foundation will improve quality, performance, and delivery speed for every team that builds on the sensor. This is a multi-year effort, and you will own its roadmap, its strategy, and its execution. At the same time, the team is building one of the most significant new capabilities in the sensor platform: an on-sensor ML inference runtime designed from the ground up. The API design, execution model, and first production integrations are in active development now. Your leadership will shape how quickly CrowdStrike can deliver AI-powered detections to hundreds of millions of endpoints, and how easily teams across the company can bring new models to the sensor. If you are energized by building, this is your opportunity to shape a team's identity, expand its scope, and earn broad organizational trust through technical excellence. Your work will be visible across the entire sensor organization, and you will lead a team whose platform the rest of the company relies on every day. Location: This role is hybrid, requiring 2x days per week on-site at one of the posted locations. What You'll Do: Technical leadership • Set architectural direction for cross-platform API components, including threading, file I/O, hashing, work queues, and memory management, • Lead the architecture and delivery of the centralized platform for on-sensor ML inference runtime, including C API design for ABI stability and cross-language use, the out-of-process execution and sandboxing model, and backend selection and versioning policy across platforms, • Make critical design decisions on what is implemented once versus per platform, what runs in-process versus out-of-process, and how kernel-mode and user-mode constraints shape each component, • Drive consistent adoption of platform APIs through linting, automated code review, and clear usage guidance, so that standards scale across a large engineering organization, • Participate actively in design and code reviews, and develop a deep understanding of the team's API contracts, compatibility constraints, and failure modes Team leadership • Hire, coach, and grow engineers through honest, frequent feedback and genuine investment in their careers; lead the full recruitment process from initial contact through successful onboarding, • Build team cohesion, resolve interpersonal friction, and create an environment where engineers can do their best work, • Support your team through resourcing decisions, career development, and difficult conversations when they are needed Delivery and operations • Own project resourcing and workload, including knowing when to say no and when to defer; keep the team on track and adapt as priorities change, • Own the quality bar for everything the team ships; manage support escalations and build strong working relationships with the platform and partner teams who depend on your components, • Drive continuous improvement in end-to-end testing and validation for components with strict correctness and compatibility requirements, including tooling that lets engineers validate against the platform without building the full sensor, • Build a data-driven roadmap that uses performance telemetry and defect trends to prioritize work, and communicate investment needs and progress clearly to senior leadership Engineering Managers at CrowdStrike are hands-on technical leaders. You will not be expected to write code on the critical path, but you will need a deep understanding of the API contracts, compatibility constraints, and cross-platform systems your team owns. That understanding lets you troubleshoot effectively, give substantive feedback in code reviews, and redirect a design when it is heading the wrong way. It also makes you a trusted advisor to leadership, able to represent your team in cross-functional discussions and turn complex technical tradeoffs into clear recommendations. What You'll Need • Proven experience managing software engineering teams, built on a strong foundation as a software developer, • Hands-on background in low-level systems software, with deep expertise in C and/or C++ in both user-mode and kernel-mode environments, • Strong grounding in API and interface design, including interface clarity, ABI stability, backward compatibility, and managing the downstream impact of breaking changes across a large codebase, • Cross-platform experience across Windows, Linux, and macOS, with the ability to reason about portability, behavioral consistency, and platform-specific constraints, • Familiarity with out-of-process architecture patterns, including sandboxed service isolation, inter-process communication (IPC), and the performance tradeoffs of crossing process boundaries, • Experience owning production software at scale, with a clear understanding of the cost of correctness regressions on software that runs continuously on customer endpoints, • Strong design and problem-solving skills, a genuine passion for engineering excellence, quality, security, and performance, and the ability to raise those standards across a team, • Demonstrated success mentoring, coaching, and developing engineers, • Experience leading distributed teams while maintaining trust, velocity, and clarity, • Strong cross-functional collaboration skills, with a track record of building credibility and influence across engineering, product, and program management, • Clear, direct communication at every level, from individual contributors to executive leadership, • Intellectual curiosity and a commitment to deeply understanding systems before changing them, • Ability and willingness to travel occasionally for team offsites and in-person meetings, • Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes. Bonus Points • Background in endpoint security, EDR, kernel-level software, or sensor platform engineering, • Experience designing or maintaining cross-platform API layers consumed by multiple teams in a large C/C++ codebase, • Experience building or leading teams that build on-device ML inference infrastructure, including running machine learning models and small language models (SLMs) on resource-constrained endpoints while balancing model size, latency, and resource consumption, • Experience with hardware-accelerated inference across GPU, NPU, and Apple Neural Engine (ANE), including hardware capability detection, backend selection, and graceful fallback to CPU, • Familiarity with model execution frameworks such as ONNX Runtime, OpenVINO, or Core ML, including runtime versioning and static versus dynamic linking tradeoffs, • Experience designing out-of-process inference pipelines, including sandboxed execution for resource isolation and fault containment, low-latency IPC for model input and output, and telemetry for inference performance and hardware utilization, • Understanding of the model lifecycle at fleet scale, including staging, versioning, and silent validation before production rollout, particularly for SLM and large language model (LLM) workloads where inference cost and behavioral correctness both matter, • Experience designing cross-language integration surfaces, such as C APIs consumed from Rust, Swift, and C++, • Experience establishing API governance through tooling, such as lint rules, automated policy checks, and structured feedback loops with consuming teams, • Experience leading teams through significant growth or an expanding scope, • Prior work in environments where reliability is non-negotiable at massive fleet scale #LI-CW1 Benefits of Working at CrowdStrike: Market leader in compensation and equity awards Comprehensive physical and mental wellness programs Competitive vacation and holidays for recharge Paid parental and adoption leaves Professional development opportunities for all employees regardless of level or role Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections Vibrant office culture with world class amenities Great Place to Work Certified™ across the globe CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program. CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements. If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at _ for further assistance. _ CrowdStrike participates in the E-Verify program. _ _ CrowdStrike, Inc. is committed to fair and equitable compensation practices. Placement within the pay range is dependent on a variety of factors including, but not limited to, relevant work experience, skills, certifications, job level, supervisory status, and location. The base salary range for this position for all U.S. candidates is $160,000 - $250,000 per year, with eligibility for bonuses, equity grants and a comprehensive benefits package that includes health insurance, 401k and paid time off. For detailed information about the U.S. benefits package, please _.

Job Description At Trunk Tools, we’re the leading AI company revolutionizing construction, the second-largest industry on earth. We recently raised a $40M Series B led by Insight Partners, bringing our total funding to $70M from top-tier investors including Redpoint and Innovation Endeavors. This new round is fueling our next phase of growth as we scale AI agents across the jobsite. Our mission is to build the future of construction through intelligent automation. Despite being a $13+ trillion industry, construction still runs largely on analog processes, we’re changing that by embedding AI directly into field operations. Founded by builders and technologists (Stanford, MIT), our team has delivered software used by over 140,000 field professionals, impacting millions of users and contributing to $10B+ in built projects. Many of us come from the field ourselves, giving us a deep understanding of the industry’s unique challenges. After years of building the “brain” of construction, we’re now launching production-ready AI agents, starting with intelligent document processing and Q&A, and rapidly expanding into core operational workflows. Our team has doubled in the past year, and with 100+ employees (50+ engineers), we’re scaling fast and entering a period of hypergrowth. This is a rare opportunity to join at an inflection point. About the role Trunk Tools is hiring a Strategy & Operations Manager to be a force multiplier across the entire business. You'll sit at the intersection of operations, strategy and all business functions - using frontier AI to turn manual, repeatable work into systems, and bringing sharp business judgment to the problems that matter most. This is a role for someone who is deeply AI-pilled but thinks like an operator: you'll automate what should be automated, analyze what needs analyzing, and connect the dots across functions that don't otherwise talk to each other. This is a builder role with an outsized amount of ownership. In many ways it's a pseudo-internal PM and chief-of-staff hybrid: you'll decide what to build and fix, prioritize across functions, and ship the tooling and answers the whole org depends on. You should be extremely fluent with AI - models, tools, MCPs, automations - but you don't need to be a software engineer. The best person for this role pairs that AI fluency with genuine business sense across strategy, finance, RevOps, marketing, GTM, and broader business operations. This is a high-leverage seat at a fast-moving, first-to-market vertical AI company: you'll be part of building the leanest, most AI-forward operating team in the space. What you'll own AI-powered automation across the business: treat the company's manual workflows as a backlog. Find the repeatable, painful work across finance, ops, marketing, and GTM, and turn it into automated systems - measuring, iterating, and expanding over time. Cross-functional strategy & analysis: own strategic projects and analyses end to end - frame the problem, pull the data, build the answer, and drive the decision. You're as comfortable in a finance model as a marketing campaign or a GTM funnel. AI orchestration & enablement: be the in-house expert on applying frontier AI to real operating problems. Build lightweight agents and automations, and raise the whole team's AI capability as you go. You'll reach for LLMs, MCPs, and agents as everyday infrastructure, not novelty. Process & connective tissue: act as the layer that connects functions - translating messy, manual processes into repeatable systems and keeping the org running faster than its size would suggest. What the first 90 days look like Stand up the first end-to-end automated workflow on the demand-gen side: signal → enrichment → scoring → routing → attribution Map the current manual workflows across finance, people, marketing, and GTM, and ship one or two visible automation quick wins Layer in the first AI-orchestration step - a lightweight agent for analysis, reporting, or supporting a specific business function Own one cross-functional strategic project end to end, from framing to recommendation Publish a prioritized roadmap of automation and operating improvements, with early wins measured against clear business outcomes Must-have qualifications 4+ years of experience in a hyper-growth startup, vertical SaaS or AI-first environment, where you’ve thrived amid ambiguity, rapid change, and a high bar for execution. AI-pilled and fluent with the frontier - you use the latest models, tools, API calls, and MCPs daily, and you know how to turn them into working agentic automations Strong, broad business sense - you can dive into a problem in finance, people, marketing, or GTM, reason about tradeoffs, and figure out what actually moves the needle Exceptional communication - you frame problems clearly, explain your thinking crisply, and translate between technical and commercial audiences A builder's instinct for workflow automation and process - you go from a messy business problem to a working system fast, without waiting for a playbook A product mindset: able to prioritize, scope, and ship the right thing for internal "customers" across the company Comfort in a fast-paced, ambiguous, execution-focused environment where you own outcomes end to end Nice-to-have qualifications Strategy, ops, consulting, BizOps, or RevOps background - a real plus, not a requirement Hands-on experience with the latest and greatest AI automation tools - Clay, Claude, ChatGPT, Zapier, and similar Comfort working across finance and analytical modeling Construction, AEC, or vertical-SaaS industry familiarity What we offer ️ A close-knit and collaborative early-stage startup environment where every voice is heard and every opinion matters Competitive salary and stock option equity packages 4 Medical Plans to choose from including 100% covered option. Plus Dental and Vision Insurance! Learning & Growth stipend Flexible long-term work options (remote and hybrid) Free lunch provided in the office in NYC & Austin - you’ll never go hungry with us! Unlimited PTO; We truly believe in work-life balance and that hard work should be balanced with time for rest and rejuvenation IRL / In-Person retreats throughout the year Please note: All official communication from Trunk Tools will come from an email address ending in @trunk.tools. If you receive outreach from any other domain, please disregard it or report it to us. At Trunk Tools, we’re working hard to build a more productive and safer environment within the construction industry, and we strive to live by these same values here at Trunk Tools HQ. As an equal-opportunity employer, we are committed to building an inclusive environment where you can be you. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, or any other legally protected class. Compensation Range: $160K - $190K

Greenwood Industries is a leading provider of custom building envelope solutions. For more than 30 years, the company has delivered commercial roofing, architectural metal fabrication, waterproofing, masonry, and maintenance services for complex exterior building systems. \n \n With 15 locations throughout the Northeast, Greenwood is recognized by Roofing Contractor Magazine as one of the top 10 commercial roofing contractors in the United States. As Greenwood continues to expand its capabilities and regional reach across complementary exterior building services, it offers rewarding and challenging career opportunities with strong potential for professional growth. \n \n Greenwood is currently hiring an experienced Project Manager based out of our Brooklyn, NY office. The Project Manager's responsibilities will include but are not limited to the following: \n \n\n • Understand commercial roof system designs to include; TPO, PVC and EPDM.\n, • Ability to read plans and specifications both in hard copy and digital formats\n, • Work with Operations to determine materials and manpower required for each project.\n, • Estimate time to completion for each project and coordinate with teams from varying trades, as appropriate.\n, • Determine materials required for each project and devise delivery schedules to ensure structural timber, shingles, insulation material, guttering, fascia, etc. are available when required.\n, • Review architect’s roofing design to plan the sequence of work. Identify any practical problems in achieving the planned results.\n, • Ensure all work is conducted safely, with quality and to meet production goals\n, • Ability to create Schedules of Work, Schedules of Value and be able to track project performance and initiate recovery efforts when delays or change orders dictate\n, • Regularly communicate with management regarding all assigned projects\n, • Effectively schedule and dispatch field personnel\n, • Networking with associations and organizations beneficial to the company’s interest\n, • Effective communication with GCs, PMs and Corporate\n, • Additional responsibilities assigned at manager discretion.\n\n \n Required Skills/Abilities: \n\n • Excellent verbal and written communication skills.\n, • Excellent interpersonal and customer service skills.\n, • Excellent organizational skills and attention to detail.\n, • Excellent time management skills with a proven ability to meet deadlines.\n, • Strong analytical and problem-solving skills.\n, • Strong supervisory and leadership skills.\n, • Ability to prioritize tasks and to delegate them when appropriate.\n, • Thorough understanding of or the ability to quickly learn about the project or product being developed.\n, • Proficient with Microsoft Office Suite or related software.\n, • Understand all phases of the building envelope construction\n\n \n Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa for this position. \n \n At Greenwood, our benefits prioritize your health, financial security, and overall well-being: \n\n • Medical Coverage through Blue Cross Blue Shield with No Deductible\n, • 401(k) Retirement Plan with Company Match\n, • Generous Paid Time Off – Vacation, Sick, and 10 paid company holidays\n, • Company-Paid Short-Term and Long-Term Disability Insurance\n, • Comprehensive Blue Cross Dental and Vision Insurance\n, • Pre-Tax Flexible Spending Accounts (FSA)\n, • Employee Assistance Program (EAP)\n\n \n The salary and benefits represent what is expected for this role at the time of posting. Compensation offered may be influenced by a variety of factors including work experience, qualifications, industry experience, market and business considerations, and internal equity, among other factors. \n \n Greenwood Industries is an Equal Opportunity Employer. We consider all qualified applicants for employment regardless of race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law. \n \n It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. \n

Job DescriptionDescription: Job Summary: MetroExpress is a division of Triangle Services, Inc. and has become the New York metropolitan area’s foremost provider of Roadway Markings, Line Striping, Outdoor Maintenance and Maintenance and Protection of Traffic (MPT) services. MetroExpress Services is a family owned and run business. We provide Roadway Markings, outdoor maintenance and MPT services for engineering firms, public utilities, DOT and other contractors throughout the New York metropolitan region. Our customers count on us to be exceptional for them, and that's why we put so much effort into training and growing our people. Values: Live by and lead through our cultural values of Safety, Integrity, Innovation, Communication and Caring. As a Roadway Markings Operations Manager, you will be the driving force behind our operational excellence! You’ll lead a dynamic team, streamline processes, and ensure that our operations run smoothly and efficiently. Your leadership will empower team members to reach their full potential while delivering exceptional results that elevate our organization. Join us in creating a vibrant workplace where innovation thrives! Mandatory to have Previous Roadway Markings Experience*** Key Responsibilities: · Primarily oversee daily operations of our roadway markings crews with New York City DOT but also manage daily operations with the crews for various contractors, and other parking lot marking crews, ensuring efficiency and effectiveness. · Plan and coordinate projects to ensure timely completion and quality workmanship. · Monitor key performance indicators (KPIs) to identify areas for improvement while managing materials, inventory, and equipment maintenance. · Ensure compliance with all safety standards, MUTCD regulations, and DOT requirements. · Work closely with clients, contractors, and internal teams to deliver exceptional service. · Foster a culture of continuous improvement by encouraging team collaboration and innovation. · Manage budgets and resources to optimize operational performance, by monitoring job costs, production rates, and profitability. · Conduct regular audits and assessments to ensure compliance with industry standards. · Lead training initiatives to enhance team skills and knowledge. · Train and supervise field staff and promote a culture of safety and accountability. Requirements: Preferred qualifications: · 5+ years of experience in pavement markings, traffic control, or highway construction management. · Knowledge of Roadway Markings Material Specifications. · Knowledge of MUTCD standards and state DOT specifications. · Ability to read blueprints and project plans. · Proficiency in project scheduling and field documentation. · Proven experience in operations management or a related field · Strong leadership skills with the ability to motivate and inspire teams, excellent problem-solving abilities and analytical thinking skills. · Exceptional communication skills, both verbal and written · Bachelor’s degree in Business Administration or a related discipline · Experience with project management methodologies · Proficiency in data analysis tools and software · Familiarity with budgeting and financial management principles Why Join Us We are dedicated to fostering an environment where our employees can thrive both personally and professionally. Our commitment to your well-being is reflected in the benefits we offer, designed to support you at every stage of your career. We are offering: · Competitive salary, benefits package and bonus potential. · Opportunity to lead a dedicated, growing team. · Work with a respected company in roadway safety and infrastructure services. Join our passionate team as we strive to make a meaningful impact in our industry. We believe in empowering our employees through collaboration, innovation, and respect. Together, we can achieve great things while building a supportive community that values every individual’s contributions. Job Type: Full-time Benefits: · 401(k) · Dental insurance · Health insurance · Paid time off · Vision insurance Ability to Commute: · Queens, NY, 11378 Ability to Relocate: · Queens, NY 11378: Relocate before starting work (Required). Relocation Cost will be provided. Work Location: In person

Job DescriptionCompany Description Redzone, the Connected Workforce business unit within QAD | Redzone, helps manufacturers make more products for less while greatly improving the employee experience. While there is a lot of hype around digital transformation, the factory of the future, and Industry 4.0, the focus has been on the equipment and technology – not the people. At Redzone, we are all about the people, what we call “the connected workforce.” We make frontline teams more engaged and more productive so their lives improve while contributing to positive business outcomes. We do this by combining exceptional software and world-class coaching, giving our customers an average productivity increase of 26% in 90 days. Redzone brings together Production, Maintenance, and Quality teams, improving the communications between those teams to resolve issues and increase output. Decision-making happens on the shop floor by the people doing the work, in real time, for immediate impact and a better overall employee experience. With an AI powered platform, nearly 2000 plants and over 500,000 users, Redzone is changing the way people work – one plant at a time. Job Description The Operational Excellence (OpEx) Coach is responsible for leading major Lean and cultural transformations across their customers in the Food & Beverage, CPG and General Manufacturing industries through the implementation of QAD Redzone software and expert level coaching. Coaches work within highly autonomous teams led by a Coach Director, have practical experience of delivering CI in plants and believe in leading-through-doing. They work directly with customers’ shop floor staff, frontline leaders, CI directors and C-level executives to achieve both significant personal growth and tremendous productivity gains. Before applying, please read below: This position is Full Time, Exempt, Remote and required to travel 42 weeks, Monday through Thursday (annually) throughout the United States. Coaches must be able and willing to transport themselves by means of both driving and flying to customer locations up to 80% as needed. This role is not available for sponsorship. Must be authorized to work in the United States. Bilingual in English and French is required. Responsibilities • Oversees and coaches 5-7 customers at a time, • Trains customers on workflows inside Redzone software through multiple 90-day on-site deployments, • Facilitates shop-floor Huddles and leadership team Daily Vital Signs meetings to support action cycles on the shop floor, • Tracks performance data and customer uplifts throughout the deployment, • Leads process improvement and kaizen activities for customers, • Openly shares feedback with frontline teams and leadership to drive positive behavior change and uplift results, • Facilitates remote weekly customer progress meetings, • Identifies miracle stories as well as miracle results to guide celebrations of wins with the customer, • Manages project schedules with customers, • Provides Success Assessments upon project completion, • Delivers executive overviews and provides customers with information related to all Redzone programs, • Troubleshoots customer technical issues as needed, • Supports customer identification of next steps in their Redzone journey, • Other duties as assignedQualifications, • Fluent in both English and French required., • Senior Operations Leadership experience in manufacturing environments required, • Previous experience working in direct, hands-on manufacturing roles like Operations Manager, Production Supervisor, and/or Continuous Improvement Manager, • Practice using Overall Equipment Effectiveness (OEE) and its components in driving production results and continuous improvement, • Ability to plan, organize, and function effectively in a dynamic environment, addressing multiple demands of internal teams and clients, • Ability to develop/maintain strong relationships with clients and internal teams, • Excellent interpersonal and organizational skills, • Strong written and verbal communication skills, • Sound judgment and excellent assessment skills, • Ability to manage time effectively and to work in a high paced, high growth environment, • Ability to prioritize tasks within active projects to meet critical path deadlines, • Advanced knowledge of MS Office (PowerPoint, Word, Excel, Outlook), • Tech friendly and comfortable communicating technical requirements about networking, wireless, and software information, • Able to learn software required to perform successfully in this position, • Programmable Logic Controller (PLC) experience and familiarity is desired, but not required, • Must be able to provide proof of valid state drivers license Education/Experience • BA or BS – Relevant fields of study can include but are not limited to: Engineering, Manufacturing, Organizational Leadership/Management, Supply Chain Management, Business Management, • 2 years in a similar position, providing direct coaching to business clients, is desired but not required Additional Information • Your health and well being are important to us at QAD. We provide programs that help you strike a healthy work-life balance., • Opportunity to join a growing business, launching into its next phase of expansion and transformation., • Collaborative culture of smart and hard-working people who support one another to get the job done., • An atmosphere of growth and opportunity, where idea-sharing is always prioritized over level or Hierarchy., • Compensation packages based on experience and desired skill set Compensation Package: • Base pay range: $125,000 - $150,000 USD Annual (12 Months)., • Placement within our pay range will vary based on knowledge, skills, experience, and market location variations as well as internal peer equity., • This position may be eligible for additional performance incentives, • U.S. benefits package includes medical, dental and ,vision coverage, a 401(k) plan with company match, short-term and long-term disability coverage, life insurance, paid time off, parental leave, flexible spending accounts and employee assistance program. About QAD and QAD Redzone: QAD Inc. is a leading provider of adaptive, cloud-based enterprise software and services for global manufacturing companies. Global manufacturers face ever-increasing disruption caused by technology-driven innovation and changing consumer preferences. In order to survive and thrive, manufacturers must be able to innovate and change business models at unprecedented rates of speed. QAD calls these companies Adaptive Manufacturing Enterprises. QAD Redzone helps to enable QAD’s vision for the Adaptive Enterprise. Labor productivity improvements directly impact efficiency. Productive and empowered employees increase the effective capacity of your plant and accelerate time to productivity for new employees giving manufacturers the agility to increase production beyond what was previously possible without having to invest in production equipment or new plants, and reduce the amount and impact of employee attrition. Empowered employees with a growth mindset take extreme ownership of challenges that impact their production goals, creating resilience in the face of disruption. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. #LI-Remote

Job DescriptionAbout Us Odeko is the all-in-one operations and technology partner to more than 20,000 independent coffee shops, cafes and other food establishments. Through the Odeko web portal and mobile app, customers can purchase supplies from hundreds of national and local brands, track ordering trends, finance equipment, and access insurance. Customers that use Odeko can increase their revenue, reduce their environmental footprint, and save significantly on their cost of goods and time spent on vendor management. Odeko is on a mission to continuously develop technology to champion your neighborhood cafes, coffee shops, and other independent F&B establishments. Local coffee shops and cafes are the backbone of any given community, and we're here to help manage the day-to-day tasks with a platform so intuitive, it's kinda like magic. The Odeko team is diverse, passionate, and innovative. Our 400+ employees are spread across numerous departments and business lines, but are single-minded in our mission to develop technology to support the many needs of our customers. We believe that small businesses need support now more than ever, and that Odeko is uniquely positioned to provide that support. The General Manager, Delivery Operations owns the complete delivery outcome for our flagship Moonachie, NJ warehouse — Fleet, Personal and Food Safety; delivery success, on-time performance, dispatch reliability, driver productivity, and the customer delivery experience — across both Day and Night shifts under the site's single threaded owner (STO) model. The General Manager, Delivery Operations drives results through the Day and Night Delivery AGMs, owns site-wide Driver Safety and Training strategy, leads major delivery initiatives, and represents EWR1 in network-level delivery conversations — while modeling servant leadership that enables AGMs to own their shifts. The GM, Delivery Ops must be able to support and back-up the Sr GM in his/her absence. Additionally, the GM must share P&L ownership - to deliver OPEX and EBITDA targets. Our delivery operation is primarily at night and the work schedule for this role will also be primarily working at night. Reports to: Senior General Manager Direct reports: AGM, Day Delivery Operations; AGM, Night Delivery Operations; Trainers Travel requirement: As required Essential Responsibilities: • Safety & Training Ownership: Directly owns EWR1's driver safety and training function, with Trainers reporting into this role. Liaise with HR, Safety, and Training partners on process improvements to training design and delivery. Evolves the use of Trainers beyond the first two weeks of onboarding into a comprehensive training strategy that incorporates ongoing observation and retraining. The project manages key safety initiatives (e.g., safety stand-up sign-offs, major safety trainings) and owns the site strategy to reduce total recordable incident rate (TRIR) and vehicle incident rate (VIR) within the delivery teams. Owns telematics and violations compliance in close partnership with Fleet Lead., • Delivery Performance & Metric Ownership: Own the full delivery scorecard across Day and Night operations, translating the Senior General Manager's annual objectives into concrete strategy executed through the Day and Night AGMs. Propose improvement strategies, secure AGM buy-in, and hold both shifts accountable for delivery success, on-time dispatch, and productivity results., • Capital Expenditures: Reviews with Fleet Lead and Senior General Manager any proposals for capital requests including fleet and equipment., • Staffing Management: Works with Delivery AGMs to ensure shift level staffing plans are sufficient and manage OT within pre-defined budgets and escalates any proposed staffing level changes (increase or decreases) to Senior GM for approval., • Food Safety Program: Own the development and implementation of EWR1's Food Safety program, including flawless MSS execution and a cold-chain improvement strategy, partnering with ICQA/Inbound leadership on execution, compliance and auditing standards., • Strategic & Cross-Functional Project Management: Lead major delivery-focused initiatives (e.g., scan-at-delivery, Burq pilot) from planning through execution at EWR1, and represent EWR1 in network-level delivery strategy and technology direction., • Routing Management: Owns routing standards, configuration/parameter governance, the scenario-testing and optimization roadmap, and vendor/tool relationship and driving key improvements in all routing processes at EWR1., • Leadership Model & Shift Coverage: Models servant leadership toward the AGMs for Delivery Operations — enabling them to own objectives rather than exercising direct floor oversight during overlap shifts.Take a mentoring and modeling approach to after-action review rather than real-time direct correction — with the exception of safety, compliance, and food safety where direct, in-the-moment coaching is always expected to prevent injury or accident., • Continuous Improvement & Cross-Functional Problem Solving: Own continuous improvement for delivery operations — identify and diagnose upstream issues affecting delivery performance (e.g., mispicks), develop proposals to resolve root causes, and assemble and lead cross-functional project teams (e.g., Pick/Pack, ICQA, Fleet) to troubleshoot and drive issues to resolution. Escalates to Sr. General manager proposed changes to the STO model, anything affecting another function's SLAs, network-facing commitments., • Backup Coverage: Identifies critical must dos with lack of scheduled coverage and acts as coverage for the Delivery AGM team for all tasks including but not limited to leadership coverage, routing, audits, training, etc…, • Team Communication and Escalation: Hold recurring delivery-specific staff meetings to review current performance against metrics and align the team on what they can deliver or what the incumbent can unlock or enable to drive meaningful improvement. Communicate effectively cross-functionally on key initiatives, escalations and operational issues. Immediately escalates OSHA recordables, major customer service failures, cold-chain excursions above threshold, any safety incidents. Core Competencies: • Industry Experience: 6-8 years of operations management experience in warehousing, logistics, distribution, including an emphasis on final-mile delivery, including experience owning outcomes across multiple shifts or functions rather than a single shift., • Leadership Through Leaders: 3+ years managing through other leaders rather than direct floor supervision — demonstrated ability to drive results and gain buy-in without direct authority over every execution detail., • Performance Driven: Demonstrated ability to deliver metrics across Safety, People, Quality, Productivity, and Costs across multiple shifts. Must have an intense bias for action and results., • Subject Matter Expertise: Strong working knowledge of routing/dispatch operations, food safety and cold-chain compliance, and safety/training program management. OSHA, DOT, or other relevant safety certifications preferred., • Project & Change Management: Proven experience leading cross-functional projects with measurable outcomes, ideally including exposure to network-level or multi-site initiatives., • Collaboration & Influence: Ability to deliver results by working with matrix teams (Pick/Pack, ICQA, Fleet, HR, Safety) and to build trust with AGMs to enable ownership rather than direct oversight., • Communications: Must be adept with instant messenger (slack) style software. Presents formal and informal recommendations using a variety of tools, including spreadsheets, presentations and other related data systems., • Financial Acumen: Experience owning labor budgets, overtime, and P&L-adjacent delivery metrics. Compensation for this role is based upon prior experience and is up to $135,000. What you'll love about Odeko: • Fast-paced environment and growth opportunities - plenty of room for you to directly impact the company and enhance your career!, • Competitive compensation, healthcare benefits, and opportunity for equity, • Other great perks - Full lists of benefits available upon request Odeko is proud to be a diverse, equitable, and inclusive employer. We encourage all to apply regardless of educational background, race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status.

Job DescriptionJob Title: Transportation and Warehousing Expert Role Type: Contractor Location: Remote Job Summary We are seeking experienced Transportation and Warehousing Experts to contribute to an AI training project focused on logistics, supply chain management, freight movement, and warehouse operations. You will use your industry knowledge to evaluate AI-generated outputs, validate operational information, and help improve the accuracy and reliability of AI systems. Prior AI experience is not required. Key Responsibilities • Analyze logistics, transportation, and warehousing scenarios and provide detailed feedback., • Review and validate real-world data and documents related to supply chains, cargo management, dispatch, and freight movement., • Explain complex processes such as inventory management, distribution planning, and cargo routing., • Evaluate AI-generated outputs for accuracy and alignment with industry best practices., • Develop domain-specific questions, case studies, and scenarios to assess AI reasoning., • Collaborate with project managers and technical teams to maintain deliverable quality., • Identify knowledge gaps and recommend improvements based on industry standards and regulations.Preferred Qualifications, • At least 5 years of experience as a Logistician, Supply Chain Manager, Transportation or Distribution Manager, Cargo and Freight Agent, or Dispatcher., • Strong knowledge of logistics, warehousing, transportation operations, and relevant regulations., • Excellent written and verbal communication skills., • Strong attention to detail when reviewing operational data and documentation., • Proficiency in logistics software, management systems, and tracking tools., • Experience handling diverse cargo, distribution models, or multimodal transportation networks., • Ability to collaborate effectively in remote project environments.Ideal Candidate Profile The ideal candidate has extensive practical experience in logistics and supply chain operations, strong analytical skills, and the ability to explain complex processes clearly. They can evaluate operational scenarios, identify errors, and provide actionable feedback to improve AI performance.

Job DescriptionJob Title: Transportation and Warehousing Expert Role Type: Contractor Location: Remote Job Summary We are seeking experienced Transportation and Warehousing Experts to contribute to an AI training project focused on logistics, supply chain management, freight movement, and warehouse operations. You will use your industry knowledge to evaluate AI-generated outputs, validate operational information, and help improve the accuracy and reliability of AI systems. Prior AI experience is not required. Key Responsibilities • Analyze logistics, transportation, and warehousing scenarios and provide detailed feedback., • Review and validate real-world data and documents related to supply chains, cargo management, dispatch, and freight movement., • Explain complex processes such as inventory management, distribution planning, and cargo routing., • Evaluate AI-generated outputs for accuracy and alignment with industry best practices., • Develop domain-specific questions, case studies, and scenarios to assess AI reasoning., • Collaborate with project managers and technical teams to maintain deliverable quality., • Identify knowledge gaps and recommend improvements based on industry standards and regulations.Preferred Qualifications, • At least 5 years of experience as a Logistician, Supply Chain Manager, Transportation or Distribution Manager, Cargo and Freight Agent, or Dispatcher., • Strong knowledge of logistics, warehousing, transportation operations, and relevant regulations., • Excellent written and verbal communication skills., • Strong attention to detail when reviewing operational data and documentation., • Proficiency in logistics software, management systems, and tracking tools., • Experience handling diverse cargo, distribution models, or multimodal transportation networks., • Ability to collaborate effectively in remote project environments.Ideal Candidate Profile The ideal candidate has extensive practical experience in logistics and supply chain operations, strong analytical skills, and the ability to explain complex processes clearly. They can evaluate operational scenarios, identify errors, and provide actionable feedback to improve AI performance.