Manhattan, New York
At Virgil’s Real BBQ, our genuine southern home-style experience with authentic BBQ and American dishes keep guests walking in our doors. Our award winning BBQ is smoked on premise and our amazing team enjoys creating exceptional guest experiences with teamwork and incredible BBQ.
Virgil's Real BBQ, located in Times Square, is seeking an experienced Maitre'd who is authentically warm, energetic, and is passionate about teamwork. Our Maitre'D builds great connections with our regular guests, and our front of house team. This role takes reservations, works strategically with the management team on coordinating seating, assigns tables, and seats every guest in a strategic manner while informing guests about our dining options and who we are.The ideal candidates for this role will be friendly, have excellent communication skills, be exceptionally organized, thrive in a team based environment, and preferably experienced with Open Table..
*Duties* - Welcome guests and assist with seating arrangements - Manage reservations and ensure timely seating - Coordinate with the kitchen and serving staff to provide excellent service - Handle guest inquiries and resolve any issues promptly - Utilize Opentable to manage reservations and guest information - Maintain a welcoming atmosphere for guests - Assist in training and supervising host/host staff *Experience* - Previous experience in a similar role within the hospitality industry - Strong communication and interpersonal skills - Knowledge of guest relations and customer service best practices - Familiarity with hotel or restaurant operations is preferred - If you are a team player with a passion for delivering exceptional guest services, we invite you to apply for the Maitre d' position at our establishment. *We are an Equal Opportunity Employer
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