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Join the Airwave team and be part of an exciting journey to transform the way people connect. We’re not just a tech company; we’re a movement, pioneering the future of wireless communication to support field professionals worldwide. With our platform as your ultimate side-kick, you'll empower individuals to access crucial information right when they need it, enabling them to focus more on their work and less on the search. Check out our___ and try out our___ to learn more. We’re looking for a proactive, customer-focused Customer Success professional who thrives in fast-paced environments and enjoys building strong relationships while driving measurable outcomes. In this role, you will own customer success across onboarding, adoption, retention, and growth, helping customers maximize value from our platform and become long-term advocates. This is an exciting opportunity to join a growing team where you will have direct impact on customer experience, product direction, and internal processes. We’re especially looking for someone who understands field service, mechanical, or technician-driven businesses and can bring modern, AI-powered ways of working to help both our customers and our team operate more efficiently. What You’ll Do: • Serve as the primary point of contact for key customers throughout the customer lifecycle, including onboarding, adoption, advocacy, renewal, and expansion, • Guide customers to become product experts by training users and teams to confidently use the platform independently, • Monitor customer health metrics and lead regular business reviews to celebrate wins, uncover risks, and identify growth opportunities, • Proactively identify churn or downgrade risks and build action plans to improve retention and customer outcomes, • Build strong executive and user-level relationships, acting as a trusted advisor to stakeholders across the organization, • Partner cross-functionally with Product, Sales, Marketing, and Support to improve the customer experience and drive long-term success, • Represent the voice of the customer internally by sharing feedback, trends, and recommendations that influence product roadmap and strategy, • Support product launches and validate new releases to ensure enhancements are customer-ready, • Create scalable customer education resources such as training materials, demo videos, help documentation, and best practices guides, • Help improve and scale the Customer Success function by identifying process improvements, new engagement strategies, and operational efficiencies, • Establish and measure weekly, monthly, and quarterly goals tied to customer adoption, retention, and satisfaction, • 3+ years of experience in Customer Success, Account Management, or a customer-facing SaaS role, • Experience working with field service, mechanical, technician-based, or operations-heavy businesses strongly preferred, • Strong business acumen with the ability to understand customer workflows and translate product value into business outcomes, • Proven ability to build trust and drive results with a broad range of stakeholders, from executives to frontline users, • Demonstrated success resolving complex customer issues, strengthening relationships, and turning detractors into advocates, • Comfortable learning new technologies quickly and speaking confidently about software solutions, • Experience using CRM and Customer Success platforms preferred, • Well versed in AI tools and excited to bring new ideas, train others, and help integrate AI into day-to-day work, • Strong written communication skills with experience creating documentation, training resources, and process maps, • Highly organized, goal-oriented, and adaptable with a growth mindset $83k-100k annual salary based on experience Our Values: DREAMING BIG We constantly challenge ourselves to push boundaries, defy conventional wisdom, and take smart risks by pursuing big opportunities hiding in plain sight. MOVING FAST We push ourselves and portfolio companies to build processes and systems that compress time, speed, and decision-making to produce results faster. EXPECTING MORE We demand the best from ourselves, our team, and our partners. We create the context for success by providing the appropriate resources, infrastructure, training, and mentorship required to win. Airwave is an equal opportunity employer, and we value diversity at our company. We don’t discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

About Us We are a leading gastrointestinal health company delivering minimally invasive diagnostics to transform access to esophageal care. Our ___ combines a simple, swallowable device with cutting-edge laboratory biomarkers and analytics to detect esophageal cancer and its precursor, Barrett’s esophagus. Operating across the US and UK life-science hub, with hybrid, remote and onsite teams, we are expanding our pipeline to address new high-impact targets across gastroenterology and related fields. You’ll join a close-knit team of experts in our field who collaborate daily to translate breakthrough ideas into real-world solutions. At ___, every voice matters. Whether you’re in R&D, Commercialisation, Medical Affairs or Operations, you’ll have the chance to lead projects, influence strategy, and broaden your skill set across the company. We champion diverse backgrounds and perspectives, fostering an inclusive culture where everyone can thrive and innovate. If you’re inspired by purpose, motivated by challenge, and eager to make a meaningful impact on patient lives, we’d love to hear from you. We usually recruit on a rolling basis with the following four stages: • Initial Conversation – An online meeting with Maddie, a member of our People team, to learn about your skills & experiences and for you to explore what it is like to work with us., • Line Manager Interview – An online meeting with the hiring manager(s) to specifically discuss the role further., • Team Interview & Assessment – An onsite opportunity to meet the wider team, sometimes accompanied by an assessment or presentation on a topic related to the role., • Final Interview – An online meeting with our CEO to discuss your goals and the company’s history and vision. Job Summary As the Customer Success Manager you will play a hands-on role in setting up and owning end-to-end success for Cyted’s early-stage diagnostics. Partnering closely with the Chief Commercial Officer - US and the Sales team, you will directly lead customer onboarding, training, and ongoing engagement - building trusted relationships with clinicians, administrators, and operational staff. As a highly client and site facing role, you will set the tone for communication with US healthcare customers, ensuring seamless adoption, retention, and growth of Cyted’s medical device. You will be the operational backbone of customer delivery, including scheduling, logistics, reporting, and CRM management. Establishing Cyted’s customer success function from the ground up, you will design processes, systems, and best practices while personally managing key customer accounts. As the business scales, you will lay the groundwork for future team growth and leadership, ensuring a strong foundation for predictable renewals, adoption, and customer satisfaction. Acting as a strategic partner, you will clarify customer objectives, define success measures, and drive utilisation to deliver clinical and operational value. This requires proactive monitoring of account health, identifying risks and opportunities, and ensuring feedback informs Cyted’s products and processes. You will triage and resolve customer enquiries, serving as a key liaison across sales, billing and laboratory teams to ensure timely and effective issue resolution. Working Pattern and Location The role is a full-time position with a standard 40 hour working week. The role holder may be required to work flexibly. The Customer Success Manager - Diagnostics will be remote based, located on the eastern time zones and may need to visit other company sites when and if required. What you will be doing Operational Implementation, Delivery and Team Ownership • Build Cyted’s customer success function end-to-end, designing customer-focused, regulatory-aware frameworks, processes, and tools to support healthcare providers using medical device and diagnostics solutions., • Own delivery of high-value clients, ensuring adoption, renewals, and growth through responsive, problem-solving account ownership and scalable best practices., • Set clear goals, success measures, and reporting methods to monitor customer health and performance., • Lead collaborative, cross-functional partnerships with product, support, operations, and commercial teams to ensure seamless delivery and rapid issue resolution., • Establish and oversee all customer operational workflows and account administration, ensuring accuracy, consistency, and regulatory compliance., • Track and analyse customer performance data to identify adoption trends, usage gaps, and opportunities for improvement or expansion., • Create the groundwork for future team growth by defining smooth and scalable structure, capabilities, and onboarding processes., • Proactively monitor account health through regular check-ins, usage analysis, and performance reviews - proactively identifying risks early and taking corrective action., • Act as the primary point of contact for healthcare customers, leading end-to-end success with minimal oversight and high ownership., • Build and maintain relationship-driven, trusted partnerships with clinicians, administrators, and operational teams to drive satisfaction, retention, and growth., • Earn customer confidence as the first line of support for customer enquiries, problem-solving across technical, operational, clinical, and administrative domains., • Maintain clear, transparent, and responsive communication with customers throughout issue triage, progress, and resolution., • Record all interactions, escalations, and outcomes in CRM or ticketing systems to ensure traceability and learning. How we work At Cyted, how we work matters just as much as what we build. Our values shape how we partner with healthcare providers, support clinicians, and ultimately deliver earlier, better care for patients. As a Customer Success Manager in the US, you’ll bring those values to life through the way you work with customers every day - hands-on, accountable, and deeply invested in outcomes. We care deeply about the patients and clinicians who rely on our diagnostics. For you, care means being close to the detail: making sure sites are set up properly, workflows actually work in real clinical settings, and customers feel supported at every step. You’ll take the time to understand the pressures on healthcare teams and do whatever it takes to remove friction - whether that’s solving a scheduling issue, fixing a process gap, or jumping on a call to unblock a site. This is a role for someone who will own the basics as well as the bigger picture. You won’t just design customer success processes - you’ll run them. You’ll manage onboarding, training, troubleshooting, reporting, and follow-up yourself. You will be happy to execute with any task, if it helps a customer succeed. You’ll build credibility by being reliable, responsive, and willing to get your hands dirty. We aim high, but we’re practical. We’re scaling in a complex, regulated healthcare environment, and we need people who are comfortable operating in that reality. You’ll help establish what great customer success looks like for Cyted in the US - building repeatable processes while staying flexible enough to handle the nuances of each clinical partner. Experience in healthcare, diagnostics, or medical devices will help you navigate regulatory expectations, clinical workflows, and stakeholder dynamics with confidence. You’ll be expected to dive deep into the details. You’ll understand how our diagnostic fits into clinical workflows, how sites operate day to day, and where things can go wrong. You’ll spot issues early, connect the dots across commercial, operations, lab, and product teams, and solve problems rather than passing them along. We encourage you to challenge and then commit. You’ll have a voice in shaping how customer success works at Cyted - what we prioritise, how we engage customers, and how the function grows over time. You’ll question what isn’t working, propose better approaches, and then commit fully once a direction is set. Above all, we deliver. This role is about momentum and follow-through. You’ll be the person customers rely on, the one who closes loops, fixes issues, and ensures adoption actually happens. Every site you support, every problem you resolve, and every relationship you strengthen helps Cyted bring earlier cancer detection to more patients. This is how we work at Cyted. If you’re a hands-on, healthcare-aware Customer Success Manager who takes pride in doing the work, we should talk. Person Specification We’re seeking a proactive, hands-on and relationship-driven Customer Success Manager who thrives in fast-moving environments and combines strategic insight with operational excellence. The ideal candidate will have excellent experience managing healthcare or diagnostics partnerships, with empathy, communication skills, and analytical mindset to ensure Cyted’s customers are fully supported and set up for success. • Bachelor’s degree in Life Sciences, Healthcare, Business, or a related field (preferred, but not essential with relevant experience)., • 3–5 years’ experience in a customer-facing role such as customer success, account management, operations, or support., • Experience working in healthcare, diagnostics, or medical technology environments., • Proven ability to triage, manage, and escalate customer issues in a structured, professional, and timely manner., • Excellent communication and interpersonal skills, with confidence engaging clinicians, administrators, and operational teams., • Strong organisational and time-management skills, able to manage multiple customers, workflows, and priorities simultaneously., • Hands-on, practical problem-solving approach, comfortable resolving routine issues independently and escalating when appropriate., • Understanding of healthcare operational workflows, including onboarding, training, scheduling, and customer support processes., • Experience using CRM, ticketing, or reporting tools to track customer interactions, issues, and outcomes., • Customer-first mindset with a proactive, solution-oriented approach to driving adoption and satisfaction., • Adaptable and self-directed, comfortable working in a fast-paced, remote-first environment., • Collaborative team player, able to work effectively across commercial, operations, laboratory, and product teams., • Resilient and dependable, able to stay calm and effective in regulated, high-stakes healthcare settings. Benefits At Cyted, we believe people do their best work when they’re supported, trusted, and cared for. We offer a comprehensive and competitive benefits package that reflects our commitment to your wellbeing, development, and long-term success. Financial & Retirement Benefits: • 401(k) Safe Harbor Plan with employer match:, • Dollar-for-dollar match on the first 1%, • 50 cents on the dollar up to 6%, • Automatic enrolment after 2 months, • Equity Participation: Share grants subject to board approval, giving you a stake in our mission and long-term growthHealth & Insurance Coverage:, • Access to the company's medical insurance with company contributions of up to $1000/month, • Access to self-pay vision and dental insurance options, • Life Insurance: 3x your annual base earnings, employer-paid, • Long-Term Disability (LTD): 60% of base salary up to $10,000/month,, • Short-Term Disability (STD): 60% of salary up to $2,500/week for up to 13 weeks, • Employee Assistance Program (EAP): Full access to our EAP platform including courses and resources to support your wellbeingLeave & Time Off:, • 20 vacation days per year, • 8 sick days, • 8 paid holidays, • Parental Leave:, • 6 weeks fully paid primary caregiver leave, • 2 weeks fully paid secondary caregiver leave, • Holiday Purchase Scheme: Buy up to 5 extra vacation days per yearLearning, Development & Culture:, • Annual CPD Allowance: $1,000 per year for professional development activities relevant to your role, • Regular Company Events: Including summer and holiday parties, team socials, and more

Valsoft builds and scales vertical market software companies. We partner with strong teams, invest for the long term, and run disciplined operating systems to drive sustainable growth across our portfolio. Carla AI is an AI powered voice agent that handles inbound calls, takes reservations, processes payments, and delivers 24/7 customer support, all without human intervention. When a situation requires a human touch, Carla seamlessly transfers the call with full context. Carla was purpose built for the rental industry, starting with car rental operators across North America. Our platform integrates directly with rental management systems, giving operators instant call answering, real time availability checks, automated booking workflows, and a live performance dashboard. We are now establishing Carla AI as an independent business unit with its own leadership team, with ambitions to expand into the broader rental and services verticals. This is a ground floor opportunity to join a product that already works, at the moment it begins to scale. We’re hiring a Customer Success Manager to own onboarding, adoption, and retention for Carla AI’s growing customer base. This is a hands on role for someone who enjoys working directly with customers, understands how operators run their day to day business, and can turn a new sign up into a long term, high value relationship. You’ll be responsible for taking customers from contract signed through to fully operational: configuring Carla for their business, training their teams on the dashboard and knowledge base, monitoring adoption, and ensuring they see measurable value from the product. Once live, you’ll own the ongoing relationship, driving retention, identifying expansion opportunities, and acting as the customer’s voice back into the business. You’ll work closely with the CEO of Carla AI and cross functional stakeholders across Sales, Product, Engineering, and Partnerships. As one of the first customer facing hires, you’ll have a direct hand in shaping the onboarding playbook, defining what great looks like for customer health, and building the success function from the ground up. • Lead new customers through implementation: configuring Carla for their business, integrating with their rental management system, setting up the knowledge base, transfer rules, opening hours, and greeting flows., • Train customer teams on the Carla AI dashboard, analytics, call review, and configuration tools so they can self serve day to day., • Define and track activation milestones to ensure every customer reaches first value quickly: calls answered, bookings created, time saved., • Build and refine repeatable onboarding playbooks, documentation, and training materials as the customer base grows., • Own the ongoing customer relationship post onboarding: regular check ins, business reviews, and proactive outreach based on usage and performance data., • Monitor customer health metrics such as call volume, booking conversion, feature adoption, and dashboard engagement to spot risks early and act on them., • Manage renewals and ensure customers continue to see value as their business and Carla’s capabilities evolve., • Handle escalations with empathy and urgency, coordinating with Product and Engineering to resolve issues and close the loop with the customer., • Spot opportunities to expand usage within existing accounts: additional locations, higher tier plans, new features, or broader use cases., • Share structured customer feedback with Product and leadership to inform roadmap priorities, packaging decisions, and new vertical exploration., • Collaborate with Sales and Partnerships to support case studies, references, and customer stories that fuel new business growth., • Establish the foundations of the customer success operation: health scoring, onboarding workflows, renewal tracking, and escalation processes., • Maintain accurate customer records, notes, and lifecycle data in CRM (HubSpot)., • Contribute to building a knowledge base of best practices, FAQs, and self service resources for customers., • You’ve onboarded your first cohort of customers and they are live, with Carla answering calls and creating bookings., • A repeatable onboarding playbook is documented and being refined based on real customer feedback., • Customer health tracking is in place and you have clear visibility into adoption and engagement across your accounts., • You’ve built trusted relationships with early customers and are their go to contact for anything Carla related., • Customer retention is strong: the majority of customers onboarded are renewing and actively using the product., • Onboarding time to value has improved measurably through playbook iteration and process refinement., • You’ve identified and supported expansion within existing accounts, contributing to revenue growth beyond initial contracts., • Customer feedback loops are producing actionable insights that are influencing product and go to market decisions., • The customer success function has clear processes, health metrics, and documentation that could support scaling the team., • 2 to 4 years of experience in customer success, account management, or implementation within B2B SaaS., • Demonstrated ability to onboard and retain customers, with a track record of driving adoption and reducing churn., • Strong project management instincts: comfortable managing multiple customer implementations and timelines simultaneously., • Excellent communication skills, both written and verbal, with the ability to train, present, and build trust with operators who are not necessarily technical., • Proactive and empathetic: you anticipate customer needs rather than waiting for escalations., • Comfortable working with data to monitor customer health, spot trends, and inform decisions., • CRM experience (HubSpot, Salesforce, or equivalent)., • Self motivated, detail oriented, and comfortable working autonomously in a fast paced, evolving environment., • Experience in the rental industry (car rental, equipment rental, fleet management) or adjacent verticals such as automotive, travel tech, or mobility is a strong plus., • Experience onboarding customers onto AI, automation, or voice/conversational technology products., • Experience building or materially improving customer success processes, playbooks, or health scoring from scratch., • Familiarity with SaaS products and API based integrations, enough to guide customers through configuration without needing engineering support for every question., • Startup or early stage SaaS experience where you had to build the function, not just run it., • Be the first dedicated customer success hire for an AI product that customers can see and hear working from day one., • Ground floor opportunity: shape the entire post sale experience as the business establishes its own leadership team and scales its customer base., • Direct influence on onboarding design, customer health frameworks, and product direction through the feedback you bring back from the field., • Work with a product that delivers immediate, measurable value to operators: every call answered, every booking captured, every minute saved., • Backed by Valsoft / Aspire Software, combining the stability of a global portfolio with the pace and ownership of a startup., • Competitive compensation and strong growth potential as the customer success function scales. #AspireSoftware #CarlaAI

The Company GitKraken is the developer experience (DevEx) platform of choice for more than 40 million developers and 100,000 organizations globally. Combining built-in AI and powerful workflow orchestration, GitKraken empowers development teams to eliminate unnecessary toil, streamline collaboration, and accelerate productivity. GitKraken’s seamless integrations with leading Git providers, issue tracking tools, and AI solutions make it the most versatile DevEx platform available across desktop, command line, IDE, web, and mobile environments. Discover smarter, faster development at or follow us on LinkedIn. The Role GitKraken is seeking an experienced Senior Account Executive to play a critical role in scaling our Sales Assist motion built on our product-led engine. This is a hands-on, player-coach role ideal for a top-performing seller who thrives in complex technical sales, enjoys influencing processes, and is eager to expand their scope beyond a personal quota to take on increasing leadership and management responsibilities. This role maintains a personal quota while acting as a force multiplier across the sales team, helping refine processes, model best practices, and ensure our Sales Assist motion operates with speed, rigor, and consistency. We are committed to having an inclusive and authentic work environment where unique perspectives, skills, and backgrounds are celebrated. We work hard to foster diversity in our workplace and encourage people from all backgrounds to apply. Even if you don't meet 100% of the requirements, don't let self-filtering and imposter syndrome get in the way of a great fit. We would love to hear from you! What You'll Do • Own and close a personal book of business across Mid-Market and Enterprise accounts, consistently delivering against revenue targets., • Lead solution-oriented sales cycles for technical developer productivity and Software Engineering Intelligence (SEI) products, translating developer and delivery data into strategic insights for engineering leadership., • Run disciplined, high-quality sales cycles from qualification through close, modeling best practices in discovery, value articulation, and mutual action planning., • Act as a frontline expert in GitKraken’s Sales Assist motion, providing feedback and recommendations to improve lead handoffs, qualification, and conversion., • Uphold and reinforce high standards for speed-to-lead and follow-up, ensuring strong engagement with high-intent inbound users., • Mentor and support AEs and Account Managers through deal reviews, call coaching, and best-practice sharing., • Act as a trusted voice from the field, surfacing insights on buyer behavior, objections, and competitive dynamics., • Partner closely with GTM leadership to provide real-world feedback that improves messaging, content, and the Sales Assist workflow., • Contribute to evolving sales processes, tooling, and enablement materials based on firsthand selling experience. What You'll Bring • 7+ years of B2B SaaS sales experience, with a strong track record as a high-performing individual contributor., • Proven success selling complex technical or analytics platforms, ideally within Software Engineering Intelligence (SEI), DevOps, or developer tooling., • Deep familiarity with engineering buyer personas, including VPs of Engineering and CTOs., • Strong working knowledge of HubSpot, including pipeline management, reporting, and CRM hygiene., • Experience selling into Mid-Market and Enterprise accounts, managing multi-stakeholder deals., • Prior experience acting as a team lead, mentor, or informal coach is strongly preferred. How you'll be rewarded 💵 Excellence — Competitive compensation with annual performance-based pay increases 🏖 Balance — Flexible Paid-Time-Off Policy + paid company holidays (chosen by our employees) 👶 Parent life — Generous paid parental leave 🐶 Pets — Pet insurance plan (with no exclusions) 🍎 Health — Health, dental, and vision insurance with competitive employer cost-sharing + employer-paid life/AD&D insurance 🌵 Headquarters — Modern, fully equipped offices designed to maximize productivity in a hybrid environment 🏆 Culture — Great Place to Work Certified 📚 Growth — Paid career development opportunities, audiobook subscriptions, and mentorship 🔮 Future — 401(k) retirement plan plus company matching 🛫 Travel — Company-paid domestic trip after your 1-year anniversary, and an international trip every 5 years Location GitKraken is headquartered in Scottsdale, Arizona and while we would like to have candidates be local to the Scottsdale office, we understand that talent and drive are much more important than location. We will consider strong candidates from anywhere in the US who apply for this role. Equal Employment Opportunity Statement: At GitKraken, we believe that diversity among our teammates is critical to our success as a company. GitKraken evaluates all employees and job applicants without regard to race, color, religion, gender (including pregnancy, gender expression, or gender identity), national origin, age, disability status, or any other legally protected class. We recruit, hire, and retain top talent from a diverse candidate pool.

We are recruiting for a mission-driven Paramedic 1 to join our team! We're with you for life's journey. At Denver Health, purpose isn't just something we believe in-it's something we live every day, for life's journey. Our Values Respect | Belonging | Accountability | Transparency Department Paramedics Job Summary Under general supervision, provides advanced life support and pre-hospital emergency medical care to patients who are ill and/or injured within established protocol and medical direction. Transports and transfers patients and assesses the extent of an illness or injury to establish and prioritize medical procedures to follow. Performs other emergency medical procedures during the ambulance transport. Performs testing of emergency equipment and maintains supplies. Provides pre-arrival notifications to receiving Emergency Departments, and communicates with Paramedic Dispatchers. Essential Functions: • Patient Care, • Independently performs rapid assessment of emergency scene to determine the need for auxiliary services such as fire and police., • Demonstrates an awareness of a changing environment and is able to identify hazards., • Orders resources accordingly and accounts for all patients at an MCI., • Determines medical disposition of patients and medical facility used., • Secures patient into ambulance and monitors the patient's condition en route to the hospital, providing continuous medical care and treatment., • Demonstrates a working knowledge of Paramedic Division Destination policies., • Upon arriving at the medical facility, reports observations and care rendered to emergency department personnel and provides an organized and concise triage report to the receiving facility. (25%), • Documentation, • Submits one complete trip report for each patient encounter, and leaves and/or transmits a copy of the trip report at the receiving hospital., • Demonstrates appropriate medico-legal documentation which protects both the crew and the Division., • Billing information is as complete as possible. Face-sheet to be included for in-patient transfers., • Submits Paramedic Incident Reports in a prompt, concise and professional manner. (10%), • Evaluation, • Evaluates the extent of illness or injury and establishes priorities for care following standing orders, or protocols, or as directed by the Denver Health base physician via voice communications., • Performs full and appropriate assessments with complete set of vital signs as indicated., • Demonstrates an appreciation for mechanism of injury., • Obtains appropriate history., • Utilizes an appropriate workup site, considering patient condition and scene safety., • Cognizant of scene times, taking into consideration safety, proximity to the hospital, and current call volume. (10%), • Emergency Vehicle Operations, • Maintains control of the vehicle at all times, allowing for the unpredictable responses of other drivers., • Uses appropriate lanes and speed with appropriate cornering and braking techniques., • Uses all emergency equipment in accordance with State and municipal laws and regulations., • Abides by standard traffic laws while driving in the non-emergency mode., • Maintains due safety when parking the vehicle at the scene of an emergency, and the use of emergency equipment while standing at such scenes. (10%), • Equipment and Supplies, • Ensures readiness of ambulance for service, checks mechanical equipment, performs routine preventive maintenance, tests biomedical equipment such as Lifepak and suction units for electrical charge and function, checks medical supply stock levels and restocks as necessary., • Inspects and reports any deficiencies to the vehicle braking system, vehicle lights and emergency equipment., • Assures that all biomedical and communications equipment is functional., • Assures that the vehicle is stocked with an adequate supply of medical supplies, and that dated supplies have not expired., • Maintains a safe and aesthetically clean working environment., • Is in service within 15 minutes of the beginning of the shift unless dispatch or a supervisor is notified due to an outstanding circumstance. (10%), • Radio Communications, • Responds to dispatcher to render pre-hospital emergency care and resuscitation to victims at the scene as demonstrated by keeping dispatch informed of the unit's status and location., • Speaks with a clear, articulate voice; avoiding unnecessary comments of attitudes on the air., • Answers dispatch with an exact location and repeats trip and information back. (10%), • Safety, • Follows safety, environmental, and infection control standards., • Approaches all scenes and patients in a safe manner consistent with the environment and patient presentation., • Performs proactive weapons searches of scenes and patients., • Uses all means available to diffuse a hostile and/or emotional situation. If unsuccessful, enlists police assistance, and attempts to avoid physical confrontation if possible., • Uses appropriate and low impact means of restraint., • Performs lifting techniques with a low likelihood for injury to self or peers., • Utilizes "as clean as possible" techniques for invasive procedures and disposes of all contaminated materials and sharps in an approved method., • Follows up with the appropriate resource in the event of exposure to potentially injurious substances. (10%), • Basic Life Support, • Initiates life-sustaining procedures including advanced life support in accordance with current standards/protocols., • Demonstrates a working knowledge of the Denver Metropolitan Paramedic Protocols., • Demonstrates a working knowledge of the Paramedic Division's Policy. (5%), • Department Functions, • Reports to work as scheduled., • Provides notice of request for use of unscheduled leave in accordance with Division Leave Policy., • Participates in Peer Evaluation Process when requested., • Complies with Uniform Policy. (5%), • Support Functions, • Participates in mass casualty management and disaster preparedness and occasionally assumes lead role in mass casualty events., • Provides necessary pre-hospital emergency care to the public in a variety of environments, such as sports facilities, Denver International Airport, and other public gathering places and represents the Division in a positive manner during special event operations., • Provides operational support functions to the Paramedic Division by orienting and acting as a preceptor for EMT-Basic students, paramedic students and new employees., • May, at the request of the Chief Paramedic and Medical Director, act as a field trainer for new employees. While in the role of field trainer, completes appropriate documentation for students and new employees., • Occasionally transports critical care and other patients into, and between, health facilities., • Assists in the evaluation of new equipment and medical procedures and the analysis of new drugs and medicines and prepares detailed reports., • Participates as a preceptor for students in the field and as assigned, may perform field orientation of new employees and interacts in a professional and educational manner with student and other third riders. (5%), • Promotes positive interpersonal (customer) relationships with fellow employees, dispatchers, nurses, physicians, patients, co-responders, bystanders, students, 3rd riders and visitors. Treats these individuals with courtesy, dignity, empathy and respect; consistently displays courteous and respectful verbal and non-verbal communications. (0%), • Adheres to, complies with and demonstrates support for the mission and values of Denver Health. Supports and adheres to the Denver Health Dozen. Follows established departmental policies, procedures and quality improvement objectives. (0%), • Ensures confidentiality of patient information by creating and maintaining a secure and trusting environment by not sharing information learned on the job, except when necessary in the performance of the job responsibilities or to improve a patient's care. (0%), • Has regular and predictable attendance. (0%) Education: • High School Diploma or GED required. Work Experience: • Typically, one year of advanced life support ambulance experience. Licenses: • Current Colorado Emergency Medical Technician - Paramedic (EMT-P) Certificate issued by the State of Colorado OR Graduate EMT required., • Must successfully complete certification requirements, as specified in the State EMS Rules, within six months of the successful completion of Colorado Department of Public Health & Environment approved training course to continue to function under the provisions of Colorado Code of Regulations: Rule 500, 3-CCR-713-6., • Valid Colorado Class "R" Driver's License required. Knowledge, Skills and Abilities: • Able to determine nature and extent of illness or injury., • Able to make determination regarding patient status, establishes priority for emergency care and renders appropriate emergency care., • Able to interact in a professional manner with other personnel and ancillary services with the patient's best interest in mind., • Able to speak clearly and persuasively in positive and negative situations., • Able to listen and recall information., • Able to function in unpredictable and changing circumstances., • Able to communicate clearly verbally, in writing, and using electronic media., • Able to problem-solve., • Knowledge of paramedic and first-responder protocols, policies and procedures., • Knowledge of incident command system. *** All hires start at Paramedic 1. Career ladder progression includes job and pay advancement, upon successful completion of established training period, based on appropriate experience. Paramedic 1: $31.25/hr - Sr. Paramedic: $39.06/hr. *Are you interested in pursuing education to become a Paramedic? Click here to learn about our EMS School: ___ * Shift Rotating (Days and Nights) (United States of America) Work Type Regular Salary $32.18 - $32.18 / hr Benefits At Denver Health, we take care of the people who take care of our community. Our benefits are built to support your life, your family, and your future - with generous paid time off, fully paid parental leave, exceptional retirement contributions, comprehensive health coverage, and nationally recognized well-being programs. We invest in your growth through tuition assistance, career advancement pathways, and professional development - while also offering meaningful financial advantages through loan forgiveness eligibility and employer contributions. When you join Denver Health, you're joining a mission-driven organization that invests in you. Here is a small list of our benefit programs: * Paid time off starting at 28 days per year, inclusive of vacation, personal/sick, and 7 Holidays * 100% paid parental leave up to 6 weeks * Immediate eligibility for retirement plans with employer contribution up to 9.5% * Generous medical, dental, vision plans in addition to employer paid disability and life insurance. * Comprehensive well-being programs including on-site employee fitness center located on Denver Health main campus and nationally recognized RESTORE Center * Free RTD EcoPass (public transportation) * Childcare discount programs & exclusive perks on large brands, travel, and more * Tuition reimbursement & assistance * Education, coaching, and professional development opportunities through the Workforce Development Center (WFDC) that support internal career growth and advancement pathways * Professional clinical advancement program & shared governance * Public Service Loan Forgiveness (PSLF) eligible employer+ free student loan coaching and assistance navigating the PSLF program * National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer About Denver Health Denver Health is an integrated, high-quality academic health care system considered a model for the nation that includes a Level I Trauma Center, a 555-bed acute care medical center, Denver's 911 emergency medical response system, 10 family health centers, 19 school-based health centers, Rocky Mountain Poison & Drug Safety, the Public Health Institute at Denver Health, Denver Health Medical Plan and Denver Health Foundation. As Colorado's primary, and essential, safety-net health care system, Denver Health is a mission-driven organization that has provided millions in uncompensated care for the uninsured each year. Located near downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer. Denver Health is an equal opportunity employer (EOE). We value the unique ideas, talents and contributions reflective of the needs of our community. All job applicants for safety-sensitive positions must pass a pre-employment drug test, once a conditional offer of employment has been made. Applicants will be considered until the position is filled.

Inside Sales Representative Sunstate Equipment Co.: Where Safety and People are Core Values. We care about our People and it shows! Hiring Immediately; quarterly performance bonus; PAID WEEKLY! Typical Schedule: Monday - Friday 7:00 AM - 4:00 PM (Overtime Eligible!) Pay Range: $21 - $30/hr, based on experience. Location: Commerce City, CO 80022 The Inside Sales position consists of increasing revenue through the acquisition of new accounts, suggestive selling techniques, and fostering and nurturing through professional relationships. Responsibilities with a focus on coordinating and delivering services to our customers, such as processing orders for deliveries and pick-ups, as well as handling telephone inquiries that may involve some mechanical or operational troubleshooting with equipment. Acting as a virtual link between customers, sales, dispatch, and management, the incumbent ensures quality solutions and service. This position will be working approximately 80% in the office and 20% out in the Yard and will cross train with Dispatch as well. Exceptional Perks • $200, annual work boot allowance!, • Rent ANY of our equipment for FREE, • FREE Prescription Safety Glasses, • "My Holiday" Benefit lets you celebrate a holiday that's special to you without using PTO!, • Unique Vacation Overtime Averaging benefit that pays you overtime while you're on vacation!, • Robust overall Benefits available Sunstate is a proud Second Chance employer that evaluates every candidate on a case-by-case basis. Position Requirements • 2-3 years Customer Service experience required, • 2-3 years Inside sales (direct customer contact) experience preferred, • Be comfortable working with a team and independently, any task could go either way., • Technologically capable: Microsoft Suite knowledge and Computer Aided Dispatch (CAD), AS 400 highly preferred!, • You're a top-notch communicator with an infectious personality; comfortable and charming., • Obtain and maintain valid unrestricted Driver's License, meet minimum age requirement of 21, to drive company vehicle, • Have excellent customer service skills. You'll be talking to a lot of people, keep up the positive attitude!, • Be capable of collaborating with other team members: You've got sales goals, and you can't meet all of them alone., • Answer and document all incoming telephone calls to assist customers with rental needs, including assisting customers, outside sales, vendors, Sunstate administrative personnel, and all other inquiries, • Perform all routine rental transactions including creating rental reservations, scheduling the pickup of equipment, creating rental quotes, and may include processing all returned driver orders, • Assist all walk-in customers, vendors, potential job applicants, or any other person that walks in the door in an upbeat and professional manner, • Assist customers with selecting the appropriate type of equipment for their job to ensure customer satisfaction and safety, • Communicate via two-way radio with the yard and shop relative to assisting customers in loading/unloading of equipment and communicating equipment needs for orders, • Review the credit card rental file daily to ensure proper and accurate billing, • Enter all lost rentals, rate inquiries, and service calls into the counter logbook, • Review the open contract bin regularly to look for items that should be sold for rent, contracts that have already been closed and review the open credit card rentals file to ensure accuracy, • Communicate any leads to the field sales personnel for their follow-up., • May be required to help load/unload and deliver equipment for the customers, • May be scheduled and required to work extended hours and/or on-call/standby rotation Why Choose Us? At Sunstate, every employee is valued, respected, and fairly compensated. More importantly, every employee has a voice that deserves to be heard. We are working hard to challenge the typical ways of business and develop an environment where our employees feel safe, comfortable, and look forward to coming to work. No matter which location you visit, you can't help but feel the close-knit work-family environment. We have strategically and organically grown our company from within, promoting from the ground up and providing employees with opportunities to explore their different passions within our own walls. This culture allows our people to develop valuable, marketable skills they can use throughout their career. Plus, with benefits like Baby Bonding, My Holiday vacation time, and discounts on everything from movie tickets to cell phone bills, we're constantly evolving our resources to provide our people with tools to make their lives easier! Be YOU at Sunstate At Sunstate Equipment, we are actively fostering a workplace culture where individuals of all identities and life experiences feel genuinely valued, respected, and appreciated. As a proud equal-opportunity employer, we wholeheartedly welcome candidates from diverse backgrounds and cultures. We recognize and celebrate the unique perspectives they bring, with the understanding that they are the fuel for the innovative ideas that drive the evolution of our industry Sunstate Equipment Co. is an Equal Opportunity Employer A Drug Free Workplace and Participates in E-Verify #LI-AG1 #SWEST

Who is Sonar? Sonar helps prevent code quality and code security issues from reaching production, amplifies developers' productivity in concert with AI assistants, and improves the developer experience with streamlined workflows. Sonar analyzes all code, regardless of who writes it — your internal team, genAI, or third parties — resulting in more secure, reliable, and maintainable applications. Rooted in the open source community, Sonar’s solutions support over 30 programming languages, frameworks, and infrastructure technologies. Today, Sonar is used by +7M developers and 400K organizations worldwide, including the DoD, Microsoft, NASA, MasterCard, Siemens, and T-Mobile. We believe in developing great products that are supported by great internal teams and a strong culture. We are highly committed to and obsessed with the company, users, each other, and our open source community. We have high standards and hold each other accountable for acting with positivity, dedication, thoughtfulness, empathy, and passion daily. We are deliberate with our decisions with high clarity of intention. At the same time, we feel extreme urgency and move forward quickly. And lastly, we are highly effective and operationally efficient. We operate collectively as One Team to accomplish our goals. At Sonar, CODE is more than just an acronym – it's a mindset that defines daily operations. Why You Should Apply: At Sonar, we’re a group of brilliant, motivated, and driven professionals working hard to help supercharge developers to build better, faster. Sonar helps to continuously improve code quality and code security while reducing developer toil. This means that developers can focus on doing more of what they love and less of what they don’t. Our solutions don’t just solve symptoms of problems – we help fix issues at the source – for all code, whether it's developer-written, AI-generated, or from third parties. We have a dynamic culture with employees worldwide and hub offices in the USA, Switzerland, the UK, Singapore, and Germany. Team members should be able to come to work every day, work on a product they are proud of, love what they do, and feel energized by their peers. With our roots deep in the open source community, we’re all about the mission: supercharge developers to build better, faster. The impact you can have To sustain the growth of our customer portfolio and to extend our services offering, we are looking for Support Engineers. On top of joining a fast-growing and innovative company, you will have the opportunity to assist our customers around the world in deploying/using our solutions and adopting software engineering best practices as a whole. As a Support Engineer, you will contribute to Sonar products adoption and integration. You will provide an individualized level of service to our customers. You will guide them in finding the right implementation and advocate the best way to use our products. You will also investigate and solve customer issues in a timely manner. In Sonar, you will represent the customer voice in product discussions. • Help customers integrate our solutions across their development pipeline. It means helping with the technical integration with developer IDE, ALMs, and Continuous Integration chain; the integration to software lifecycle (SCM, build, test), and the integration to existing business applications (identity provider, database, etc.)., • Drive technical issues to resolution: from the qualification of customer concerns to conducting an in-depth technical investigation and managing customer relationships all along the way., • Collaborate with Sales and Consultants to improve overall customer experience and make sure that our Service offering brings maximum value to our customers., • Work with the rest of the team to listen, challenge, and refine customers feedback to feed discussions with product teams and shape product evolutions., • Have a voice in enhancing the way we work., • Software engineering best practices, with at least 3-5 years of experience in supporting, or maintaining and delivering high-quality software., • 2+ years experience using or administrating a DevOps pipeline: SCM (e.g. Git, SVN), IDE (e.g. Visual Studio, IntelliJ), CI (e.g. Jenkins Pipelines, Azure DevOps, BitBucket, GitLab). More than acronyms, these are the tools that our customers use and that our products integrate with., • Working knowledge of both local and cloud-based software deployment platforms and technologies, including Linux, Windows, Docker, Kubernetes, AWS, Azure, • Investigation skills to understand problems in their context and the ability to reproduce these scenarios., • Team player, receiving and giving feedback as well as sharing knowledge., • Can-do attitude: challenging status quo, leading and contributing to key improvements and innovations., • Excellent English, verbal/written communication skills, • Our culture and mission set us apart. We have a dynamic work culture that values respect and kindness and embraces the right to fail (and get right back up again!)., • Great people make a great company. We value people skills as much as technical skills and strive to keep things friendly while still being passionate leaders in our domains., • We have a flexible work policy that includes 3 days in-office and 2 days work-from-home each week for those located near our office locations; some locations such as Dubai, India, Japan and Australia operate fully remotely., • We have a growth mindset. We love learning and believe continuous education is critical to our success. In an ever-changing industry, new skills are necessary, and we're happy to help our team acquire them., • As the leader in our field, our products and services are as strong as our internal team members., • We embrace transparency with regular meetings, cascading messages and updates on the growth and success of our organization., • We encourage usage of our robust time-off allocations with 27 PTO days for our employees based out of the Geneva region, plus additional days based on seniority and circumstances., • We contribute 60% of the total cost for your pension; 13.5% to 15.5% of your base salary for savings; 2% for risk., • Generous discretionary Company Growth Bonus, paid annually., • Commuting: Sustainable mobility options, including carpooling and the refund of 60% of the annual transportation subscription., • Global workforce with employees in 20+ countries representing 35+ unique nationalities., • We have an annual kick-off somewhere in the world where we meet to build relationships and goals for the company.

Who We Are For over 20 years, SPINS has been a leader in recognizing the transformative power of data in retail. We offer our clients cutting-edge tools to attract attention from a fast-growing segment within the Health & Wellness industry, the values-based consumer. Nearly half of shoppers prioritize products that emphasize wellness, social responsibility, and sustainable practices. SPINS retail consumer insights, analytics, and consulting services give our clients a competitive advantage to increase their share of this growing market. Our data is the most comprehensive and accurate in the industry, allowing clients to power AI models and machine learning algorithms that help them better understand and meet their customers' needs. At SPINS, behind all of our impressive data is our real differentiator, our people. We pride ourselves on our collaborative, flexible, and communicative culture that puts people at the center of everything we do. Senior Customer Success Manager Summary The Customer Success Manager will be assigned a book of business according to the strategic needs of the segment. This high-impact role will handle multiple clients in an entrepreneurial, problem-solving environment. You will be responsible for renewing and growing your clients’ business by acting as a 'trusted advisor'; gaining a deep understanding of their business, challenges, needs, and goals, and helping them derive maximum value with SPINS. This position offers the opportunity to collaborate with customers and internal teams across SPINS to educate, engage, and empower customers to achieve their strategic goals, reporting to the Manager, Customer Success within the Success Organization. Job Duties & Responsibilities • Become a SPINS product expert and use this knowledge to educate, coach, and mentor clients on our data, tools, and solutions., • Distill best practices across client base and deliver insights and advice based on those practices., • Independently own customer retention and growth, including communication, system entry and mitigation of potential retention risk., • Manage proactive communication and client touch points including change management from a data and product perspective., • Develop strategies to expand engagement, enable adoption and mitigate churn to drive long-term account growth., • Cultivate strong customer champions and advocates., • Anticipate client needs and manage client escalations that are raised to you from your sales and support partners and the customer., • Act as the voice of your customer by capturing and communicating client needs and feedback to Product and Data teams. Requirements: Education & Experience • BA/BS degree in Business Administration or related quantitative field of study., • 3-5 years of experience in customer-facing success, account management, sales or strategic consulting role; enterprise software or SaaS experience is preferred., • Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization, including executive and C-level., • Demonstrated ability to creatively problem solve and solution to drive customer value with SPINS data and products, • Technical aptitude, analytical mindset and intermediate or higher experience with Microsoft Excel and PowerPoint, • Self-starter manages time efficiently, able to complete work in a timely manner without active supervision is required., • Ability to prioritize and multitask while maintaining diplomacy, tact, and poise under pressure when working through customer issues., • Strong interpersonal skills and experience building collaborative relationships both internally and externally to facilitate a flawless customer experience., • Can-do, positive, and team-oriented attitude, • Experience working with syndicated data (preferred SPINS, The Nielsen Co., IRI and/or data in a, • Consumer-Packaged Goods manufacturing setting) is required The following is strongly preferred: • CPG, Retail, or natural/specialty industry is a plus., • Familiarity of contract management systems including DocuSign, Salesforce and or other CPQ management tooling is preferred Salary Range: $95,000 - $105,000 + 20% variable Note: Applicants must be authorized to work for any US employer. We are unable to sponsor or take over sponsorship of an employment Visa at this time. #LI-SB1 #LI-Hybrid What SPINS Offers We have enjoyed tremendous growth over the years and, as a leader in a fast-growing industry, we have no plans to slow down! While all that growth brings excitement, it is also an opportunity for SPINS to show it values the health and wellness of its team members. • We embrace hybrid work options so that you have the flexibility to create a work/life balance that actually works!, • Each employee is allotted paid time to use to volunteer with an organization of their choice and charitable donations are matched., • Semi-annual company-wide employee survey that is used to shape company programs, perks, and culture. The SPINS Way • Direct – We communicate with clarity, honesty and respect in all situations and embrace opportunities to provide solution-oriented feedback., • Determined – We are committed to overcoming all obstacles to achieve results. We adapt to change, seek opportunities to learn and rapidly translate that learning into action., • Passionate – We go above and beyond to help our partners achieve their goals. We challenge assumptions and are comfortable forging new paths., • Collaborative – We leave our egos at the door, believing that working together we will produce an outcome that’s greater than each individual contribution. For details about the information SPINS’s collects about our applicants and how we use it, please see the SPINS Privacy Policy ___.

As a Sr. CSM, you are passionate about and have a world-class track record of creating and sustaining happy, referenceable customers that realize full value from the platform and partnership. You have an exceptional ability to establish and nurture stakeholder relationships and align on value objectives and results, acting as the customer's trusted advisor. Acting as the primary interface between the customer and the internal teams at Abnormal, you are adept at: ensuring clear, measurable success criteria is established and attained, driving adoption of platform best practices to optimize ROI, educating on new/upcoming features (which may qualify cross/upsell opportunities), anticipating and proactively de-escalating issues with scalable solutions, and maintaining a feedback loop for key product enhancements / improvement requests. • 5+ years experience in a CSM capacity, with 6+ yrs. experience in an enterprise SaaS product support environment, • Strong experience with building and developing long-lasting executive-level relationships (including with CISO’s and CIO’s) at F500 companies, along with providing an outstanding overall customer experience (measurable in the form of an achieved health score, account retention/growth rate, and % referenceable customers), • Action-oriented, with the ability to quickly assess and integrate inputs across functions (Support, Product, ENG) and turn into a scalable solution and clear customer narrative, • Soft skills oriented towards developing and retaining a customer’s trust and de-escalating their issues (i.e., turning escalations into positive experiences based on the quality of our response), • Strong analytical and organizational skills, with the ability to understand and review the financial return or ROI on the customer’s investment, • Strong written, spoken, and presentation skills, with the ability to communicate effectively with all levels of the organization - both internally and externally, • Proven ability to introduce and review new product features, best practices, and follow up with customers to advance desired platform adoption/usage, • Strong technical troubleshooting skills (i.e., previous support or SE experience), and an ability to collaborate, coordinate and escalate issues within a team of product support professionals, • Previous experience with Internet and networking technologies and products, including email security products, • Well versed with using case management systems and CRM’s (e.g., SFDC / JIRA), • Bachelor of Science in Computer Engineering/ Computer Science, Electronics and Communications Engineering or non-graduates with good communication skills, strong technical knowledge or similar work experience required Value Realization: • Serve as the ‘voice of the customer’ and provide internal feedback on how we can better serve them to maximize customer value and retention., • Schedule, prepare and deliver Business Reviews for customers, with the top priority of proving ROI that leads to renewals/expansion., • Increase customer adoption of key platform features and best practices to maximize ROI, ensuring the basis for retention, satisfaction, and growth. Product Knowledge: • Maintain a deep understanding of our product and roadmap, so you can guide customers to success and continue to drive up their Adoption Score., • Educate customers on the most relevant features and functionality related to their specific requirements. Relationship Building: • Understand your customer’s industry trends, business challenges with email security, and current and potential use cases for Abnormal., • With understanding of customer needs, establish a strategic, trusted advisor relationship at the highest relevant levels by guiding the customer on best practice usage of the platform to manage risk and meet/exceed their objectives., • Develop and nurture Abnormal Security champions within your customer’s organization who advocate for the platform based on their positive experience. Account Success Planning: • Engage customers’ senior decision makers to understand their evolving strategy for email security and to shape Success Planning informed by these goals., • Work with the internal Account team and external customer stakeholders to formulate/maintain a Success Plan outlining how Abnormal Security addresses their immediate and future needs (with success metrics)., • Proactively monitor customer health to reach out to customers before risks or issues, • escalate and identify remediation options. Cross Functional Collaboration: • Partner with Abnormal Security Account Team (Account Executives, Sales Engineers, Support Engineers, etc.) to ensure that customers renew and expand usage. Triage and Risk Mitigation: • Monitor customer user trends to recommend to internal teams risk mitigation actions (Product, Support, Services, etc.). Example: work with Engineering to stabilize customer’s advanced reporting needs based on repeated case escalations., • Coordinate internal actions and schedule customer calls as necessary to address case issues and concerns and ensure all commitments are met. #LI-MC2

Socure is building the identity trust infrastructure for the digital economy — verifying 100% of good identities in real time and stopping fraud before it starts. The mission is big, the problems are complex, and the impact is felt by businesses, governments, and millions of people every day. We hire people who want that level of responsibility. People who move fast, think critically, act like owners, and care deeply about solving customer problems with precision. If you want predictability or narrow scope, this won’t be your place. If you want to help build the future of identity with a team that holds a high bar for itself — keep reading. About the Role Socure's mission is to verify 100% of good identities in real time and eliminate identity fraud across the digital economy. We're hiring a Developer Marketing Lead to own how Socure shows up with the developer and technical buyer audience — from the first API call to a fully deployed integration. You'll serve as the primary voice, strategist, and executor for developer-facing go-to-market efforts, acting as the connective tissue between Product, Engineering, and the field. This is a highly strategic, hands-on role for a senior marketer who thrives at the intersection of technical depth and commercial impact — someone who can speak fluently with engineers while driving the pipeline metrics that matter to sales. Location Requirements: We are currently only able to hire candidates located in one of our location hubs: New York City, NY; Washington, DC; Seattle, WA; Miami, FL; San Francisco, CA. What You'll Do Developer Positioning & Messaging * Define and execute a developer marketing strategy that spans awareness, activation, and retention across Socure's API and platform products. * Develop clear developer ICPs, technical value propositions, use cases, and competitive positioning that resonate with engineers, architects, and technical decision-makers. * Partner with Product and Engineering to embed differentiated data, capabilities, and insights into developer-facing narratives. * Translate complex AI-driven identity and fraud capabilities into compelling, technically credible content that developers trust and share. * Deliver field-ready and self-serve enablement — integration guides, technical decks, API playbooks, sandbox environments, and developer ROI tools — that accelerate time-to-value. Developer Campaign Strategy * Partner with GTM and Growth leaders to build and execute campaigns that generate qualified pipeline from technical audiences, including product-led growth motions. * Drive awareness within developer communities, forums, and ecosystems to position Socure as the default identity infrastructure for builders. * Own developer content programs: technical blogs, docs improvements, video walkthroughs, webinars, and conference presence (e.g., developer summits, API World, fintech hackathons). * Partner with RevOps to define success metrics, analyze funnel performance, and iterate — owning the developer funnel from first touch to activation. Cross-Functional Partnership * Act as the developer marketing owner during planning cycles, QBRs, and product launches. * Influence stakeholders across Product, Engineering, Sales, DevRel, and Marketing to ensure alignment between what's built and how it's positioned. * Establish and track KPIs tied to developer signups, API activations, sandbox-to-production conversion, and technical pipeline contribution. * Bring market insights, developer community signals, competitive intelligence, and industry trends into GTM strategy discussions. What You Bring * 6–8 years of B2B marketing experience, with a meaningful portion in developer marketing, product marketing for API/platform products, or technical content strategy. * Demonstrated success driving measurable pipeline and product adoption through developer-focused programs and technical go-to-market motions. * Strong ability to translate complex, AI-driven or data-centric technology into clear, compelling narratives for technical audiences — without losing the nuance. * Experience partnering closely with engineering and product teams, and influencing cross-functional stakeholders without direct authority. * Analytical rigor and a track record of tying developer marketing programs to business outcomes (activation rates, pipeline, retention). * Strong project management skills and the ability to drive multiple initiatives simultaneously in a fast-moving environment. * Bonus: hands-on experience with API documentation, SDKs, developer portals, or product-led growth strategies. Socure is an equal opportunity employer that values diversity in all its forms within our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you need an accommodation during any stage of the application or hiring process—including interview or onboarding support—please reach out to your Socure recruiting partner directly. Follow Us! ___ | ___ | ___ | ___

Position Summary: As a Product Manager, you'll play a vital role in our Product Management team, driving partner integration strategy and operating rhythms. You'll support the partner integration roadmap, prioritize integrations, liaise with critical partners to execute, and drive revenue directly via integrations. Acting as an intermediary between business requirements and engineering, you'll advocate for integration capabilities and partners internally and lead the team to make informed business decisions. Expected Duties: Integration Success: Maximize the output of the development team within a scrum framework to ensure success. Roadmap Prioritization: Drive product roadmap prioritization, clearly express backlog items, order items to best achieve goals, and optimize the value of the team's work. Partner Integration Delivery and Management • Write crisp, well-reasoned PRDs and user stories that give engineering teams the clarity they need to build with confidence., • Drive agile delivery ceremonies and maintain a healthy, well-prioritized backlog aligned to team OKRs., • Participate in stand-up meetings, lead sprint planning, and facilitate product demos., • Define and monitor product KPIs for your area, using data to inform prioritization and demonstrate business impact. Cross-Functional Collaboration • Work closely with fellow PMs on the Consumer team to ensure coherence across product areas and alignment on platform-level decisions., • Partner with Engineering, Product, and Marketplace Partner team to drive alignment and unblock delivery. Data Analysis: Analyze process and outcome data to identify opportunities and recommend changes Customer and Partner Understanding: Understand user, customer and partner needs, working across departments to bring the partner products to life and communicate the voice of the customer. Qualifications: Knowledge, Skills, and Abilities Professional Expertise: Perform simple to moderately difficult tasks independently, supporting seasoned peers and management on more complex aspects. Analytical Skills: Work on problems of moderate scope, often varied and routine, requiring a review of various factors. Judgment: Exercise judgment within defined procedures and practices to determine appropriate action. Problem-Solving: Apply learned techniques and contribute to analysis and investigation to solve problems. Relationship Building: Build productive internal/external working relationships to resolve mutual problems by collaborating on procedures or transactions. Experience: Bachelor's degree and 2-4 years of relevant professional experience in building partner integrations is strongly preferred (or equivalent work experience).

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South. Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience. Be a part of the team that will make this vision a reality…designing and building a world class fiber network and creating a customer experience second to none. Brightspeed is looking for a driven, creative, experienced, and energetic leader to join our team and help support our life and safety customers. Operating in a highly cross-functional environment, the Customer Care Manager is influential and has an ability to make an immediate, significant impact on the business. You will focus on supporting and large revenue customer accounts. You will be the primary point of contact for all the customer technical, operational, and escalated issues. As a Customer Care Manager, your duties and responsibilities will include: The Customer Care Manager is the single point of contact for strategic revenue customer accounts with complex product needs. In this position, you will proactively manage customers’ service needs ensuring the highest level of satisfaction, exceeding deliverables and timelines within the Customer Journey. • Manage interactions from the order origination through revenue assurance, • Promote revenue growth, retention, and overall client satisfaction, • Provide support, coordination, and guidance on client and service delivery processes, • Serve as the escalation point for customer inquiries and issues, • Includes: order origination and validation, project management, service scheduling, technical customer account management, MACD handling, billing and revenue assurance, • Communicates order status and governance via client facing communication, • Meet learning, development and personal growth objectives to provide a superior customer experience, • Deliver data and feedback to other internal organizations on chronic performance issues and recommendations, • Provide Client Business Reviews on a recurring basis, no less than bi-annually, • Support Service Assurance and Repair in Network Service Review (NSR) presentation to client, • Initiate mitigation strategies to optimize customer solution delivery, • Communicating - Conveying information and ideas to others in a convincing and engaging manner through a variety of methods, both internal and external., • Problem Solving and Decision Making – Identifying issues, problems, and opportunities; obtains and compares information from various sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, & chooses a course of action., • Driving for Results - Setting ambitious standards of performance for self and the overall team; responsibility for work goals; initiates, focuses, and monitoring the efforts; proactively acting, and going beyond what is needed., • Client & Partner Relationships - Developing and sustaining relationships based on an understanding of client, partner and stakeholder needs and actions. WHAT IT TAKES TO CATCH OUR EYE: • Bachelor’s Degree and/or minimum of 10 years in the telecommunications industry, • Must have customer facing experience in a similar role at a prior telecommunications company supporting large revenue Enterprise and Wholesale customer base, • Executive level presence and able to communicate with client stakeholders, • Extensive knowledge of TDM and IP based voice and data services, • Must be able to work in a fast-paced environment, and work collaboratively with marketing, sales, and channel management colleagues to support revenue growth., • Must have strong personal leadership skills and is a professional, responsive, and a good team player, • Ability to work under pressure to tight deadlines, • Strong customer focus and excellent attention to detail #LI-MH1 WHY JOIN US? We aspire to contemporary ways of working. Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be. We offer competitive compensation and comprehensive benefits. Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. Inclusion and belonging are at the center of our grounding belief in Being Real. When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve. Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact ___ to initiate the accommodations process. For all applicants, please take a moment to review our Privacy Notices:

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our ___ and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. ___ as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. As the Director of Regional Sales, you will lead a high-performing, field-based sales organization focused on GitLab's rapidly growing State, Local and Education (SLED) business. You'll be accountable for driving new and expansion revenue across SLED agencies, acting as a co-captain with senior leadership while managing, coaching, and growing a team of Account Executives. You'll spend meaningful time in the field with key accounts, own large deal strategy and C-level negotiations, and guide your team through complex federal procurement motions, including distributors, partners, contracting vehicles, and funding cycles. By partnering closely with Renewals, Customer Success, Product, and Marketing, you'll align our go-to-market approach for regulated environments, ensure our FedRAMP-authorized offerings and roadmap reflect agency needs, and build durable, land-and-expand growth across large, federated public sector organizations. • Lead, recruit, hire, and coach a high-performing team of Account Executives covering SLED agencies to achieve regional revenue and growth targets while fostering an accountable, inclusive, high-performance culture across an all-remote organization., • Drive strategy and execution for new business and expansion, generating, progressing, and converting pipeline across key SLED accounts to meet or exceed quarterly and annual bookings targets., • Own regional forecasting, inspection rigor, opportunity hygiene, and MEDDPICC-based deal qualification so senior leadership has clear visibility into pipeline health, commit, and risk and the team improves win rates and shortens sales cycles., • Lead and execute complex federal procurement motions, working with distributors and partners such as Carahsoft and systems integrators and navigating contracting vehicles, funding cycles, and agency-specific buying processes to secure new multi-year contracts and expansions., • Drive go-to-market strategy for regulated environments, shaping FedRAMP-authorized offerings and mission-critical DevSecOps use cases across SLED agencies to increase platform adoption and usage in priority accounts., • Collaborate closely with Renewals, Customer Success, Marketing, Product, and our federal distributor and systems integrator ecosystem to align on account plans, translate field requirements into roadmap and campaigns, and deliver a cohesive customer experience that supports retention and expansion., • Drive land-and-expand motions within large, federated agencies, securing new workloads, cross-sells, and upsells that balance near-term revenue goals with long-term platform adoption and multi-year growth., • Engage directly in the field and travel as needed to support key customer meetings, large deal reviews, and team engagements, deepening executive relationships and accelerating deal cycles while operating effectively in GitLab's asynchronous environment., • Experience building and leading regional, field-based sales teams in open source software, DevOps, or related enterprise technology environments., • Background in process- and data-driven sales operations, including advanced use of Salesforce and other CRM and marketing automation tools to run trackable, repeatable sales motions., • Experience selling or leading teams in regulated or compliance-driven environments (for example FedRAMP, impact levels, or similar government software-as-a-service frameworks), or the ability to ramp quickly in highly regulated markets., • Demonstrated success selling and guiding teams to sell complex enterprise deals into large public sector accounts, including long-cycle opportunities with multiple stakeholders., • Familiarity with formal sales methodologies such as MEDDPICC or similar frameworks, including pipeline generation, qualification, forecasting, and deal inspection., • Ability to coach, develop, and hire sales talent while fostering an accountable, collaborative, and inclusive team culture., • Skill in managing C-level and senior stakeholder relationships, including running executive-level meetings and negotiations within large, federated organizations., • Alignment with GitLab's values and leadership expectations, with openness to candidates from diverse backgrounds who bring transferable skills in enterprise technology sales and team leadership. The SLED sales team is a field-based, all-remote organization responsible for driving adoption of GitLab's DevSecOps platform across SLED agencies, including regulated and FedRAMP-authorized environments. You'll lead a group of Account Executives who collaborate asynchronously across regions and work closely with Renewals, Customer Success, Marketing, Product, and our federal distributor and systems integrator ecosystem to deliver consistent, predictable growth. We focus on building long-term platform relationships with large, federated agencies, navigating complex procurement processes and contracting vehicles, and bringing clear feedback from the field back into GitLab's roadmap and go-to-market approach for government customers. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our ___ and ___. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $136,000 - $240,000 USD How GitLab will support you • ___ support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from ___ are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our ___ Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also ___ and ___. If you have a disability or special need that requires ___, please let us know during the ___.

They are an AI powered voice agent that handles inbound calls, takes reservations, processes payments, and delivers 24/7 customer support, all without human intervention. When a situation requires a human touch, they seamlessly transfers the call with full context. They were purpose built for the rental industry, starting with car rental operators across North America. Their platform integrates directly with rental management systems, giving operators instant call answering, real time availability checks, automated booking workflows, and a live performance dashboard. They are now establishing it as an independent business unit with its own leadership team, with ambitions to expand into the broader rental and services verticals. This is a ground floor opportunity to join a product that already works, at the moment it begins to scale. They are hiring a Customer Success Manager to own onboarding, adoption, and retention for their growing customer base. This is a hands on role for someone who enjoys working directly with customers, understands how operators run their day to day business, and can turn a new sign up into a long term, high value relationship. You’ll be responsible for taking customers from contract signed through to fully operational: configuring the product for their business, training their teams on the dashboard and knowledge base, monitoring adoption, and ensuring they see measurable value from the product. Once live, you’ll own the ongoing relationship, driving retention, identifying expansion opportunities, and acting as the customer’s voice back into the business. You’ll work closely with the CEO and cross functional stakeholders across Sales, Product, Engineering, and Partnerships. As one of the first customer facing hires, you’ll have a direct hand in shaping the onboarding playbook, defining what great looks like for customer health, and building the success function from the ground up. • Lead new customers through implementation: configuring the product for their business, integrating with their rental management system, setting up the knowledge base, transfer rules, opening hours, and greeting flows., • Train customer teams on the product dashboard, analytics, call review, and configuration tools so they can self serve day to day., • Define and track activation milestones to ensure every customer reaches first value quickly: calls answered, bookings created, time saved., • Build and refine repeatable onboarding playbooks, documentation, and training materials as the customer base grows., • Own the ongoing customer relationship post onboarding: regular check ins, business reviews, and proactive outreach based on usage and performance data., • Monitor customer health metrics such as call volume, booking conversion, feature adoption, and dashboard engagement to spot risks early and act on them., • Manage renewals and ensure customers continue to see value as their business and capabilities evolve., • Handle escalations with empathy and urgency, coordinating with Product and Engineering to resolve issues and close the loop with the customer., • Spot opportunities to expand usage within existing accounts: additional locations, higher tier plans, new features, or broader use cases., • Share structured customer feedback with Product and leadership to inform roadmap priorities, packaging decisions, and new vertical exploration., • Collaborate with Sales and Partnerships to support case studies, references, and customer stories that fuel new business growth., • Establish the foundations of the customer success operation: health scoring, onboarding workflows, renewal tracking, and escalation processes., • Maintain accurate customer records, notes, and lifecycle data in CRM (HubSpot)., • Contribute to building a knowledge base of best practices, FAQs, and self-service resources for customers., • You’ve onboarded your first cohort of customers and they are live, with answering calls and creating bookings., • A repeatable onboarding playbook is documented and being refined based on real customer feedback., • Customer health tracking is in place and you have clear visibility into adoption and engagement across your accounts., • You’ve built trusted relationships with early customers and are their go to contact for anything product related., • Customer retention is strong: the majority of customers onboarded are renewing and actively using the product., • Onboarding time to value has improved measurably through playbook iteration and process refinement., • You’ve identified and supported expansion within existing accounts, contributing to revenue growth beyond initial contracts., • Customer feedback loops are producing actionable insights that are influencing product and go to market decisions., • The customer success function has clear processes, health metrics, and documentation that could support scaling the team., • 2 to 4 years of experience in customer success, account management, or implementation within B2B SaaS., • Demonstrated ability to onboard and retain customers, with a track record of driving adoption and reducing churn., • Strong project management instincts: comfortable managing multiple customer implementations and timelines simultaneously., • Excellent communication skills, both written and verbal, with the ability to train, present, and build trust with operators who are not necessarily technical., • Proactive and empathetic: you anticipate customer needs rather than waiting for escalations., • Comfortable working with data to monitor customer health, spot trends, and inform decisions., • CRM experience (HubSpot, Salesforce, or equivalent)., • Self motivated, detail oriented, and comfortable working autonomously in a fast paced, evolving environment., • Experience in the rental industry (car rental, equipment rental, fleet management) or adjacent verticals such as automotive, travel tech, or mobility is a strong plus., • Experience onboarding customers onto AI, automation, or voice/conversational technology products., • Experience building or materially improving customer success processes, playbooks, or health scoring from scratch., • Familiarity with SaaS products and API based integrations, enough to guide customers through configuration without needing engineering support for every question., • Startup or early stage SaaS experience where you had to build the function, not just run it., • Be the first dedicated customer success hire for an AI product that customers can see and hear working from day one., • Ground floor opportunity: shape the entire post sale experience as the business establishes its own leadership team and scales its customer base., • Direct influence on onboarding design, customer health frameworks, and product direction through the feedback you bring back from the field., • Work with a product that delivers immediate, measurable value to operators: every call answered, every booking captured, every minute saved., • Competitive compensation and strong growth potential as the customer success function scales.

Job Title: Customer Success Manager Employment Type: Regular, Full-time Team: Customer Success Reports to: Chief Customer Officer Location: US – Remote About Us: SimpliGov is the government forms and workflow automation platform that helps agencies ditch the paper, move faster, and serve constituents better. We provide one platform for all government workflows - fill, pay, route, automate, sign, and populate. Built for how government really works, SimpliGov combines modern tech with a human touch: no-code tools, fast support, and proven results across 100+ agencies. We are growing rapidly and looking for talented, high-impact players to join our team! Role Overview: This is an incredible opportunity for a customer-obsessed professional who is equally passionate about making a real impact in state and local communities. As a Customer Success Manager (CSM) at SimpliGov, you will be a trusted partner helping government customers achieve their strategic objectives and realize maximum value from their investment in SimpliGov’s solutions and services. You will manage a portfolio of accounts, ensuring customer satisfaction, retention, and expansion, while fostering long-term executive relationships. Acting as the voice of the customer, you will work cross-functionally with Sales, Product Management, Engineering, Professional Services, Marketing, and other teams to align customer needs with SimpliGov’s innovation and delivery. This role operates in a fully remote environment with planned travel to customer locations, industry events, and company gatherings. Being a CSM requires a balance of strategic consulting, technical acumen, and program management. You must be comfortable engaging with C-level executives, department heads, and technical project leads, while also diving deep into product functionality to provide expert guidance. The ideal candidate is proactive, data-driven, and enthusiastic about driving digital transformation in the public sector. Responsibilities: Customer Consultation & Engagement • Own and manage a portfolio of accounts with clear alignment at the project, program and leadership levels., • Consultatively drive adoption by implementing success plans, building and expanding relationships, and delivering valuable performance insights., • Help maintain customer documentation, success plan tracking, and account records. Data, Insights & Reporting • Track customer utilization and adoption metrics, highlighting trends or risks to the CSM team., • Prepare dashboards, meeting summaries, and materials for QBRs/EBRs., • Assist in gathering customer feedback and organizing it for internal teams. Retention & Expansion • Convey value by demonstrating progress in the customer’s program outcomes., • Hold Strategic/Executive Business Reviews to ensure value is realized at the leadership level., • Identify and support expansion opportunities by working with Sales to increase customer adoption and business objectives. Cross‑Functional Coordination • Collaborate with Product, Support, and Professional Services teams to ensure customers receive coordinated, consistent service., • Document product issues or enhancement requests and monitor progress toward resolution., • Support internal process improvements, including the use of AI tools to increase efficiency where appropriate. Customer Education • Maintain up‑to‑date knowledge of SimpliGov features to provide accurate guidance and direct customers to appropriate resources. Qualifications: • 5+ years of relevant, client-facing experience in customer success, account management, or consulting (required)., • Strong background working with government or public sector clients (required)., • Proven ability to influence senior stakeholders and present strategic recommendations to executives., • Operates with a bias to action and enthusiastically embraces change management., • Highly organized with strong attention to detail and follow‑through that thrives in a fast-paced, growing organization., • Strong account management skills with a track record of managing complex, multi-stakeholder initiatives., • Experience with SaaS/cloud-based applications and digital transformation programs., • Excellent communication, presentation, and interpersonal skills., • Demonstrated ability to create and execute adoption and success plans that drive measurable business outcomes., • Skilled in developing product use cases and guiding customers on best practices., • Highly organized with exceptional follow-through and the ability to balance multiple priorities in a fast-paced environment., • Passionate about public service and improving citizen experiences through technology., • Eagerness to grow into a Senior or Enterprise Customer Success Manager role or into people management over time. What We Offer: • Medical, dental, and vision insurance plans, with significant employer contributions for employees AND dependents (contributions based on base-level plan; buyup plans available at additional costs), • Company-sponsored life, short-term, and long-term disability insurance, • 11 Paid holidays, • Flexible time off, • 401k plan with 4% employer match, • Monthly home office stipend, • Monthly wellness stipend Why Join SimpliGov? At SimpliGov, you’ll be part of a mission‑driven team transforming how government works. We help state and local agencies modernize their processes and deliver better services to their communities. As a Customer Success Manager, you will gain hands‑on experience working with customers, technology teams, and real public‑impact projects—while developing the skills and experience needed to advance your career. Legal Disclaimers: SimpliGov does not currently sponsor applicants for work visas. The US base salary range for this full-time position begins at $100,000+ bonus + benefits. Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. SimpliGov participates in the federal government's E-Verify program, which confirms employment authorization of all newly hired employees and most existing employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. For new hires, the E-Verify process is completed in conjunction with the Form I-9 Employment Eligibility Verification on or before the first day of work. E-Verify is not used as a tool to pre-screen candidates.

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our ___ and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. ___ as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. As a Solutions Architect, you’ll be a trusted advisor to GitLab prospects and customers in the Seattle area, helping them understand how GitLab’s DevSecOps platform addresses both technical requirements and business objectives across the entire software development lifecycle. You’ll guide organizations through their digital transformation journeys, from planning through monitoring, using your technical expertise, understanding of cloud and modern software development practices, and strong customer empathy. Reporting to a regional Solutions Architect manager and partnering closely with Account Executives and cross-functional teams, you’ll own technical evaluations (including proof of value initiatives and workshops), shape solution architectures, and serve as the voice of the customer back to Product Management. In your first year, you’ll focus on driving successful platform adoption, influencing revenue growth through solution selling, and building long-term, trust-based relationships that showcase GitLab’s differentiated position in an AI-driven DevSecOps landscape. • Lead technical discovery, demos, and validation (including proofs of value) to show how GitLab’s AI-powered DevSecOps platform meets customers’ technical and business needs across the full lifecycle., • Drive the technical evaluation process as the Directly Responsible Individual, including solution design, POC/POV ownership, workshop design, and the technical components of tenders, audits, and value stream assessments., • Collaborate with Account Executives and regional sales teams in North America to shape and execute account strategies that support new customer acquisition and expansion., • Build and deepen relationships with technical practitioners and business leaders, guiding them through GitLab-driven digital transformation and enabling them to become GitLab advocates., • Advise customers on modern software development, continuous integration, continuous deployment, security, and cloud practices, challenging existing approaches to improve return on investment., • Serve as the voice of the customer with Product Management, Engineering, Sales, and Marketing by sharing feedback, use cases, and competitive insights that inform roadmap and positioning., • Maintain and extend your technical expertise in GitLab, DevSecOps, AI, and related cloud technologies, creating reusable examples, best practice guidance, and technical collateral for customers and partners., • Invest in your own growth and development through ongoing learning, mentorship, and knowledge sharing to continuously improve the impact of the Solutions Architect team., • Experience engaging with customers in technical pre-sales, consulting, or similar roles, guiding them through solution design and evaluation., • Proficiency with the end-to-end software development lifecycle, including modern DevSecOps practices and continuous integration and continuous deployment workflows., • Hands-on experience with GitLab or comparable source control, CI/CD, and collaboration platforms, and the ability to map platform capabilities to customer use cases., • Practical knowledge of cloud computing concepts and related technologies, with the ability to discuss deployment, security, and operations options with technical teams., • Ability to lead technical evaluations such as proofs of concept or proofs of value, contribute to tenders or audits, and design and run workshops or value stream assessments., • Clear technical communication and presentation skills, with the ability to adapt messages for practitioners through to senior business and technical decision makers., • Skill in building trusted relationships, listening with empathy, and acting as a customer advocate to internal teams such as Product, Engineering, Sales, and Marketing., • Motivation to continuously develop professionally, including learning new technologies, deepening GitLab platform expertise, and applying transferable experience from related fields. We, the Solutions Architect team, are part of GitLab’s Sales organization and serve as the technical counterpart to Account Executives, with this role focused on opportunities in North America and reporting into a regional Solutions Architect Manager. Our mission is to help customers realize the full value of GitLab’s AI-powered DevSecOps platform by advising on architecture, running technical evaluations such as proofs of value, and guiding customers through their digital transformation. We work closely with Sales, Product Management, Engineering, and Marketing, collaborating asynchronously across regions to share best practices, create reusable technical collateral, and act as the voice of the customer. We are focused on helping customers modernize end-to-end software delivery, adopt GitLab at scale, and navigate a rapidly evolving AI and DevSecOps landscape. #LI-DNI The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our ___ and ___. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $90,300 - $193,500 USD How GitLab will support you • ___ support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from ___ are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our ___ Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also ___ and ___. If you have a disability or special need that requires ___, please let us know during the ___.

About Jiko In an era of financial uncertainty, safeguarding corporate cash is more critical than ever. Jiko is designed for unmatched safety, liquidity, and simplicity — combining the innovation of a technology platform with the security of a regulated bank. By reinventing the traditional deposit model, Jiko offers Jiko Pockets—a seamless solution that combines the transactional ease of a bank account with fully automated investments in U.S. Treasury bills. Now, with JikoNet, institutions can securely move funds 24/7 across industries while keeping assets continuously invested and protected. Finance leaders can access Jiko Pockets and JikoNet through Jiko’s online dashboard, secure APIs, and integrations with leading Treasury Management partners. Position Overview Joining Jiko as a Customer Support Associate, you’ll contribute to the growth of a world-class organization that delivers an exceptional customer experience. This team is critical, serving as the first point of contact for clients. This role reports to the Director of Customer Success. We’re looking for a passionate individual who wants to grow with the company. The ideal candidates thrive on working in a fast-paced environment, look for efficiency in everything they do, always set high standards for themselves as well as their teammates, and like to have fun at work! What you will be doing • Deliver an exceptional client and partner experience as the primary day to day point of contact for Jiko clients and partners., • Provide timely, high-quality service and guide clients by evaluating, resolving, or escalating issues, and collaborating on and improving support and operational processes., • Support critical account operations (onboarding, account opening, wire transfers, reporting) by working seamlessly with operations, compliance, success and sales teams., • Ensure customer satisfaction by owning issues through resolution and acting as the consistent voice of the customer within Jiko., • Capture and relay client feedback and feature requests to Product and Engineering to drive customer-centric enhancements., • Maximize client understanding and platform adoption through education, enablement, feature workflow guidance, and by contributing to help content development., • Help the team build and scale by analyzing trends, assisting with reporting, and optimizing our systems and workflows. What experience you should have • 2-3+ years of professional experience, including 2+ years in customer support or similar roles at a financial institution or fintech firm., • Direct experience in support and account operations for institutional/business clients., • Exceptional communication skills and experience engaging sophisticated customers., • Highly diligent, detail-oriented, and process-driven., • Experience with U.S. financial institutions and regulatory environments (FINRA broker-dealer, KYB/KYC, BSA, Reg E, fraud mitigation)., • Located in EST, with flexibility to be part of a 24/7 coverage team. Additional Information Jiko is working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Jiko is a proud equal-opportunity employer. We work hard to evaluate all employees and job applicants consistently and fairly. We provide an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation, and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law.

Position Overview and Purpose We currently have an outstanding opportunity for a Product Owner responsible for product planning and execution of our new and existing specialty pharmacy software products. This role works very closely with the Product Manager and functions as the bridge between the product manager and the delivery team by aligning both parties to the common goals of the business. The product owner will coordinate with the product manager on scoping and prioritizing work on a regular basis. You will be a member of our Product Management team, consisting of Product Managers, Business Analysts, UX/UI Designers, and a Technical Writer. You will also work closely with colleagues in Technology, Research & Development, Sales, Project Management, Client Services, and Marketing. Responsibilities also include writing user stories, defining acceptance criteria, grooming and prioritizing the backlog, and acting as the voice of the customer. This position reports to the Director of Product Management at AssistRx and will be located in Orlando, FL. Duties and Responsibilities • Determine current and future customer needs for these components based on a range of market research techniques., • Develop and prioritize user stories based on the understanding of the overall business and product strategy., • Work closely with design team responsible for user experience and interface., • Champion a user‐centered design process throughout the organization., • Conduct user focus groups., • Develop and continuously improve usability test criteria to guide product acceptance., • Identify and manage potential integration partnerships with external applications., • Take initiative in tracking, anticipating, and proposing likely industry developments for the organization to stay ahead of customer needs and requirements., • Take a leadership role as the expert with respect to product delivery and services., • Facilitate communications throughout the product development lifecycle to all teams. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Requirements: • Passion for making a difference in patients’ lives and reducing the administrative burden on physicians’ offices., • Bachelor’s degree in business, marketing, MIS, or computer science preferred., • 2-4 years of experience as a Product Owner or Business Analyst, • Ability to synthesize complex concepts., • Experience delivering healthcare products preferred., • Agile software development experience preferred., • Excellent written and verbal communication skills., • Impeccable organizational skills and attention to detail., • Exceptional interpersonal and teamwork skills. Capable of understanding a broad range of viewpoints and building consensus., • Ability to multi‐task in a fast‐paced organization., • Flexibility and adaptability to rapid change., • Positive attitude and sense of humor. Benefits: • Competitive pay structure, • Matching 401(k) with immediate vesting, • Medical, dental, vision, life, & short-term disability insurance, • Paid time off and eight (8) paid holidays throughout the calendar year, • Through proven success, motivation and team work, potential for growth and promotions within the organization, • Company Sponsored Events, • Enjoy free snacks and drinks, wear jeans every day, video game console in break room, and more!

At TixTrack, we support our clients by creating superior ticketing and technology products for performing arts institutions through a combination of modern technology, beautifully simple design, and the art of listening. Headquartered in the heart of the Theatre District in New York City, we are a growing team of hardworking, highly motivated individuals. We are passionate about our work and driven to innovate with our customers to solve current and future challenges with new solutions. Our core product, Nliven, is a real-time platform that helps venues manage ticket sales efficiently while creating a more engaging buying experience for customers. With a presence across both the US and UK, we are anticipating robust growth in 2026. Even with a highly dispersed, largely remote workforce, we stay connected through our Slack channels, virtual events and regional meetups. Come see how we "role". We are building the platform that powers the performing arts; not just ticketing, but ticket protection, parking, CRM, donations, memberships, and martech, all integrated into a single ecosystem. The Senior Product Manager for Partners and Integrations will own the product delivery for this expanding surface area. This is a new role on a new team, and the first dedicated PM for our integrations and API platform. You will be responsible for ensuring our API achieves full parity with our consumer white-label ordering platform, that it is scalable, reliable, and secure, and that our growing roster of integration partners can build on it with confidence. You'll partner deeply with Engineering and Design, while shaping the strategy for how third-party products connect to Nliven. Reporting to the VP, Product, this is a high-leverage individual contributor role for someone who is equal parts platform thinker and execution-focused PM. This position is full-time and fully remote. Candidates must be located within one of the following states: California, Colorado, Connecticut, Florida, Louisiana, Minnesota, New Jersey, New York, North Carolina, South Carolina, Oregon, Texas, Virginia or Wisconsin. Candidates may be required to travel and/or meet up in-person from time to time. There may also be an expectation in the future for hybrid work in a local office. * The Platform Builder: You think in systems, not just features. You understand that an API is a product, and you obsess over the developer experience, reliability, and extensibility that make a platform thrive. * The Bridge: You are fluent in both business and technical conversations. You can discuss webhook payloads and data contracts with engineers in the morning and integration strategy with leadership in the afternoon. * The Pioneer: You are energized, not intimidated, by building something from scratch. You've stood up a new product area, team, or discipline before and know how to create structure without bureaucracy. * The Closer: You don't just write roadmaps, you ship. You have a track record of driving integrations or platform features from concept through launch in a B2B SaaS environment. * Own the API as a product. Drive the strategy to bring our API to full parity with our consumer white-label ordering platform, ensuring partners and integrators have access to the same capabilities as our native experience. * Ensure platform reliability and scale. Partner with Engineering to define and monitor standards for API performance, security, and uptime. Treat infrastructure quality as a feature our partners and their customers feel. * Launch and expand integrations. Lead the product lifecycle for new integrations across our ecosystem — CRM, donations, memberships, ticket protection, parking, martech — from discovery through delivery. * Become the expert on our competitive landscape. Analyze the functional gaps between Nliven and key competitors in the enterprise performing arts space (e.g., Tessitura, AudienceView) to inform a winning integration strategy. * Shape the partner ecosystem strategy. Define how third-party products connect to Nliven, evaluate new integration opportunities, and build the frameworks that let our partner roster scale. * Drive data-informed decisions. Establish KPIs for integration adoption, API reliability, and partner satisfaction. Use market data, customer insights, and usage analytics to guide what we build and in what order. * Collaborate deeply with Engineering and Design. Work hands-on with your cross-functional team to write clear PRDs, iterate on prototypes, and ensure smooth execution from concept to launch. * Be the voice of our integration customers. Work directly with clients and partners to understand their challenges, gather feedback, and translate those insights into product requirements that solve real problems. * Align with the broader product roadmap. Collaborate with the VP of Product, senior management, and peers across Product, Sales, and Customer Success to ensure the integrations roadmap supports TixTrack's long-term vision. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for the job. Duties, responsibilities, and activities may change at any time with or without notice. Minimum Requirements * Four or more years of proven experience in product management, with a focus on APIs, platform products, integrations, or developer-facing tools. * Experience in a B2B SaaS environment, with a strong understanding of B2B or B2B2C platforms. * Technical fluency: you can discuss APIs, webhooks, data flows, and system architecture with engineering teams and make informed trade-off decisions. * Demonstrated success launching integrations or platform features from concept through delivery. * Understanding of product management principles, methodologies, and best practices. Preferred * Experience in ticketing, live events, or performing arts technology. * Experience with consumer-facing products and/or mobile applications. * Experience standing up a new product area or team. Essential Skills * Strong oral and written communication skills. * Ability to work independently, managing multiple projects and deadlines. * Strong analytical, decision-making, and creative problem-solving skills. * Strong attention to detail. * Ability to work cross-functionally and collaborate well with other teams. * Excellent organizational, leadership, and time management skills. * Microsoft Office * Google Suite * Slack * Zendesk * Jira Find Harmony - We confidently manage our work priorities and feel comfortable taking time to enjoy life outside of work. Have a Clear View - We are transparent and honest, understand our roles, and know how we contribute. Be a Fan - We are passionate about our work and driven to innovate with our customers to solve current and future challenges with new solutions. Welcome All - We are a diverse group of employees that come together as a team, without ego, and do great work. Perform at Your Best – We are committed to our customers success, always willing to listen and improve, to ensure our products exceed expectations. Radical Curiosity - We Stay Hungry - We approach each day with curiosity and accountability; learning, engaging fully, questioning assumptions, connecting our work to the bigger picture, and always keeping the customer at the center. Embrace Change - We Own Outcomes Together - We succeed by holding ourselves accountable, collaborating deeply across teams, embracing change, and continuously improving together. Seek Solutions - We Continuously Innovate Together - We focus on solutions and client value by acting decisively, prioritizing what matters most, and turning ideas into results through rapid, iterative action. Empathy - We Grow Together - We listen deeply to our customers and to each other, using data, empathy, and mutual respect to grow stronger together. Transform - We Raise The Bar - We set high standards, honor our commitments, and move forward every day with a success mindset, driving continuous improvement and quality for our customers. TixTrack is committed to a workplace where everyone is free from bias, prejudice, discrimination, and harassment. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. We strive to ensure a welcoming work environment where everyone belongs and is valued, encouraged, & respected. We embrace and celebrate the unique experiences, perspectives, and cultural backgrounds that each employee brings to our workplace. We are focused on building a culture that acknowledges and values diversity, equity, and inclusion. * Base annual salary range of $140,000 to $165,000, commensurate with experience * Eligibility for annual bonus based on performance and company success * 100% of premium paid for medical, dental and vision benefits for employee and dependents, with an HSA-eligible option (with a $1,000 employer contribution for 2026) * Company-paid life insurance * Traditional and Roth 401k plans * Paid parental leave * Learning & development opportunities with company reimbursement for eligible educational expenses * Working abroad opportunities * Volunteer days off * Flexible scheduling * Up to $300 reimbursement for initial equipment to set up hybrid work environment * Generous PTO and holiday schedule * Remote work environment Our team is here to support you throughout the hiring process with reasonable accommodations. We strive to provide an unbiased and equitable interview experience for all applicants. If you need assistance applying for a role due to a disability or special need, please let us know by emailing ___.

SmarterDx, a Smarter Technologies company, builds clinical AI that is transforming how hospitals translate care into payment. Founded by physicians in 2020, our platform connects clinical context with revenue intelligence, helping health systems recover millions in missed revenue, improve quality scores, and appeal every denial. Become a Smartian and help optimize the way the healthcare system works for everyone. Learn more at ___. SmarterDx is seeking a Customer Success Manager who can help our customers thrive. In this role, you will ensure our health system clients have a positive experience with SmarterDx by developing deep relationships with clients, from hospital CFOs to Clinical Documentation Specialists to IT managers and beyond. You will collaborate with cross-functional teams to resolve customer issues, monitor the effectiveness of SmarterDx’s solution post go-live, and coordinate with our implementation team to launch new clients. This position requires exceptional project management, relationship-building, and communication skills. This role is fully remote within the US • Manage a portfolio of existing, “live” customers on the SmarterDx platform, • Develop deep relationships with customers at all levels, acting as the customer's trusted advisor, and providing guidance and knowledge to help them achieve their business objectives, • Be a key contributor to team tools, templates and processes, such as implementation plans, CS playbooks, and customer onboarding processes, • Lead hand-offs from Sales to CS, through implementation and go-live, • Coordinate with internal teams to resolve customer issues, access additional resources, and facilitate the solutions needed by customers, • Monitor client performance, report on financial impact to customer executives, drive product expansion, and work with sales to execute renewals, • Identify actionable insights by combining your understanding of customer needs, revenue cycle operations, and healthcare data, • Deliver customer feedback as a voice of the customer to internal teams, identifying customer needs, ideas, and challenges, and advocate for solutions and product enhancements, • Surface customer success stories, and help build a list of reference customers, • If necessary, coordinate implementation with clients and internal teams to ensure a successful launch, • 3-5+ years experience working in customer success or account management with hospital and/or health system clients, • Hospital revenue cycle experience is essential, • You take radical ownership over troubleshooting problems, • Capable of being both detail-oriented and a big picture thinker, and can tailor communications by appropriately zooming in or zooming out, • You are gracious, empathetic, and excellent in written and verbal communication, • You love to say “yes,” but you know how to say “no”, offer alternative solutions, and have difficult customer conversations in a respectful manner, • You thrive in ambiguous roles and can use critical thinking skills to “figure it out”, • You love variety and are able to wear multiple hats within the same or multiple projects: PM, CSM, trainer, process designer, QA, • Prior experience at a startup--especially as an early member of a new Customer Success team, • Experience using Jira to create and manage tasks and issues, • Strong experience with data analytics $120,000 - $140,000 salary #LI-Remote • Medical, Dental & Vision – Comprehensive plans with leading insurance providers, covering 75% of your premiums, depending on the plan., • Paid Parental Leave – Generous paid leave to support families through birth or adoption: Up to 12 weeks for parents., • Remote-First Team – Work from anywhere in the U.S., • Unlimited PTO & 10 Holidays – So you can relax and recharge., • 401(k) with Traditional & Roth Options – Tax-advantaged retirement savings through Fidelity with a 4% match., • Minimal Bureaucracy – A fast-moving, high-impact environment where you can focus on what matters., • Incredible Teammates! – Work alongside smart, supportive, and mission-driven colleagues.

Job Title: Customer Success Manager Reports to: Customer Success - Senior Team Lead Location: Remote - Atlanta, Georgia or Raleigh, North Carolina As a Customer Success Manager in Compliance & Risks, a Product-Led Growth (PLG) company, you will play a crucial role in driving scaled customer outcomes through data, automation, and intelligent workflows. This role operates within an AI-enabled customer success model where value realization, adoption, and retention are driven through in-product experiences, automated journeys, and proactive insights. You will work in a collaborative product led environment with an international team across multiple time zones, to interpret customer signals, identify risk and expansion opportunities early, own subscription renewals and engage with customers as a valued partner to drive their business outcomes. Leveraging your excellent communication skills and passion for solving problems, you will build and maintain strong, working relationships with customers. Key Responsibilities: • Build a strong relationship, and a reputation for excellent service, with our customers in terms of user knowledge and problem solving., • Proactively drive customer adoption and value realization within an automation-first environment, leveraging in-product experiences and system-driven workflows while engaging with customers directly at high-value moments., • Investigate and solve customer issues by understanding customer context, usage needs and patterns, and business goals., • Develop a deep understanding of each customer’s business, products, and compliance processes in order to drive adoption, retention, and expansion., • Own subscription renewals for assigned customers, ensuring value is clearly demonstrated throughout the lifecycle and partner with internal teams to support successful renewal outcomes., • Use platform tools to monitor customer health, usage, engagement, and signaling, to identify adoption risks, renewal readiness, and potential upsell opportunities., • Highlight customer use case details to reinforce our products., • Co-ordinate migration to new products as and when needed, acting as the primary customer owner through the migration process., • Identify churn/downsell risk early and work cross functionally to mitigate churn., • Use analytical thinking, platform data, and tools to prioritize engagement and develop strategies in support of optimal usage of our products based on customer needs., • Support customer enablement through a combination of self-service education, knowledge materials, and develop additional programs and documentation as needed., • Record all customer interactions and activity against the customer record ensuring the customer record is comprehensive and up to date., • Regularly monitor customer health, and proactively engage with customer to drive adoption and retention as per our Level of Service Framework, • Contribute to the development of an innovative and user-centric customer success structure for a dynamic and sophisticated customer base., • Collaborate with other departments as needed in growing the customer base, driving adoption and retention, • Serve as the Voice of the Customer internally, sharing insights, feedback, and emerging needs based on customer engagement. Experience and Qualifications: • Bachelor's degree in Business or IT with 5+ years experience managing a book of business in a fast-paced B2B customer environment and ideally in a Product-Led Growth company., • Ability to operate effectively in an automation-first environment, using new software applications (CRM, ticketing, community platforms, customer behaviour and engagement platforms, project management tools, AI-assisted tools, etc.), data analysis and problem-solving skills to interpret customer health indicators and turn them into actions., • Excellent verbal and written communication skills with the ability to communicate and present to senior leadership of large multinational organisations., • Ability to manage end-to-end customer lifecycle activities, including onboarding, adoption, renewals, and expansion., • Ability to self direct and self manage., • Experience in a compliance and regulatory environment is desirable., • Experience in user onboarding tools and processes is a plus. Attributes for Success at C&R • Collaborative Mindset: Thrives in a team-oriented environment, values partnership, and demonstrates care and respect for colleagues to achieve shared goals., • Transformational Thinking: Embraces change and actively contributes to driving innovation and cultural evolution within the organization., • Agility: Adapts quickly to shifting priorities and market demands, maintaining focus and effectiveness in a fast-paced environment., • Empowerment: Takes ownership of decisions and actions, demonstrating confidence in making autonomous choices that align with company goals., • Fearless Flexibility: Approaches challenges with an open mind, learns rapidly from setbacks, and adjusts strategies to navigate dynamic circumstances., • Innovation-Driven: Leverages creativity and cutting-edge technology to develop solutions that simplify complex problems and create competitive advantages., • Customer-Centric Focus: Obsesses over delivering value to customers by understanding their needs and providing impactful solutions that build trust and loyalty., • Trustworthiness: Acts with integrity, builds credibility through consistent actions, and fosters an environment where others feel respected and valued., • Respect for Diversity: Values diverse perspectives, treats everyone with dignity, and cultivates an inclusive workplace that encourages new ideas and opinions., • High-Energy Execution: Brings enthusiasm, drive, and focus to every task, ensuring timely delivery of impactful results., • Continuous Learner: Stays current with industry trends, tools, and technologies while seeking opportunities for personal and professional growth., • Results-Oriented Problem Solver: Tackles challenges with precision and determination, delivering measurable outcomes that align with company objectives., • Visionary Contributor: Aligns personal goals with the company’s mission to create a cleaner, safer, and better world while helping shape the organization’s future.

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our ___ and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. ___ as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. As a Customer Success Manager on our Public Sector team, you’ll help U.S. government and public sector organizations realize meaningful business outcomes with the GitLab DevSecOps platform. You’ll turn pre-sales command plans into clear, actionable objectives, guide customers through their adoption journey, and enable them on common Git, CI/CD, and DevSecOps best practices so they can deliver secure software more efficiently. Acting as a trusted liaison between your customers and GitLab Support, Product Management, Engineering, Sales, and Professional Services, you’ll own a portfolio of accounts and focus on increasing adoption, retention, growth, and overall satisfaction while staying current on GitLab product releases. This role is based in the United States public sector space and is best suited for a United States Person who is comfortable working cross-functionally, managing complex projects, and representing the voice of the customer across GitLab. • Partner with Public Sector customers to translate pre-sales command plans and desired business outcomes into clear, actionable objectives., • Guide customers on how to use the GitLab platform effectively, drawing on common best practices, DevSecOps principles, and typical Git workflows and branching strategies., • Map and manage the customer journey, and coach customers on how to adopt new GitLab use cases over time., • Act as the primary GitLab liaison for your customers, coordinating responses to questions, issues, and escalations by working closely with Support, Product Management, Sales, Professional Services, and other teams., • Own a defined book of business with responsibility for driving adoption, retention, expansion, and overall customer satisfaction., • Stay current on GitLab releases and help customers understand and apply new features to their environments and use cases., • Use project management skills to plan, track, and deliver customer enablement and success initiatives across multiple stakeholders., • Eligibility as a United States Person (U.S. citizen, lawful permanent resident, refugee, or asylee), in line with government requirements for this role., • Background in Customer Success or a similar customer-facing role with a track record of driving satisfaction, adoption, and retention., • Experience partnering with customers to connect technical capabilities to business outcomes and define measurable objectives., • Understanding of Git and common branching strategies, along with familiarity with the software development lifecycle and development pipelines., • Knowledge of continuous integration, continuous deployment, and DevSecOps concepts and how customers apply them., • Ability to manage a portfolio of customers of varying sizes in the public sector, balancing priorities across multiple stakeholders., • Strong verbal, written, presentation, and organizational skills, with the ability to explain technical topics in clear, simple language., • Demonstrated project management, analytical, and problem-solving skills, with openness to learning and applying transferable skills in new situations. The Customer Success Manager role sits within our Public Sector Customer Success team, which partners with United States government and public sector organizations to help them realize ongoing value from the GitLab platform. We own the post-sales relationship, driving adoption, retention, and growth by aligning GitLab capabilities to each customer’s mission, enabling them on DevSecOps best practices, and coordinating cross-functionally with Sales, Support, Product Management, Engineering, and Professional Services. Our team members work in an all-remote, distributed environment and collaborate asynchronously across time zones, using GitLab’s tools and processes to stay aligned while we tackle opportunities such as expanding use cases, improving customer return on investment, and simplifying engagement with the broader GitLab ecosystem. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our ___ and ___. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $88,200 - $189,000 USD How GitLab Supports Full-Time Employees • ___ support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from ___ are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our ___ Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also ___ and ___. If you have a disability or special need that requires ___, please let us know during the ___.

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our ___ and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. ___ as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. As a Senior Solutions Architect, you’ll be a trusted advisor to GitLab prospects and customers, helping them understand how GitLab’s DevSecOps platform addresses both technical requirements and business objectives across the entire software development lifecycle. You’ll guide organizations through their digital transformation journeys, from planning through monitoring, using your technical expertise, understanding of cloud and modern software development practices, and strong customer empathy. Reporting to a regional Solutions Architect manager and partnering closely with Account Executives and cross-functional teams, you’ll own technical evaluations (including proof of value initiatives and workshops), shape solution architectures, and serve as the voice of the customer back to Product Management. In your first year, you’ll focus on driving successful platform adoption, influencing revenue growth through solution selling, and building long-term, trust-based relationships that showcase GitLab’s differentiated position in an AI-driven DevSecOps landscape. • Lead technical discovery, demos, and validation (including proofs of value) to show how GitLab’s AI-powered DevSecOps platform meets customers’ technical and business needs across the full lifecycle., • Drive the technical evaluation process as the Directly Responsible Individual, including solution design, POC/POV ownership, workshop design, and the technical components of tenders, audits, and value stream assessments., • Collaborate with Account Executives and regional sales teams in North America to shape and execute account strategies that support new customer acquisition and expansion., • Build and deepen relationships with technical practitioners and business leaders, guiding them through GitLab-driven digital transformation and enabling them to become GitLab advocates., • Advise customers on modern software development, continuous integration, continuous deployment, security, and cloud practices, challenging existing approaches to improve return on investment., • Serve as the voice of the customer with Product Management, Engineering, Sales, and Marketing by sharing feedback, use cases, and competitive insights that inform roadmap and positioning., • Maintain and extend your technical expertise in GitLab, DevSecOps, AI, and related cloud technologies, creating reusable examples, best practice guidance, and technical collateral for customers and partners., • Invest in your own growth and development through ongoing learning, mentorship, and knowledge sharing to continuously improve the impact of the Solutions Architect team., • Experience engaging with customers in technical pre-sales, consulting, or similar roles, guiding them through solution design and evaluation., • Proficiency with the end-to-end software development lifecycle, including modern DevSecOps practices and continuous integration and continuous deployment workflows., • Hands-on experience with GitLab or comparable source control, CI/CD, and collaboration platforms, and the ability to map platform capabilities to customer use cases., • Practical knowledge of cloud computing concepts and related technologies, with the ability to discuss deployment, security, and operations options with technical teams., • Ability to lead technical evaluations such as proofs of concept or proofs of value, contribute to tenders or audits, and design and run workshops or value stream assessments., • Clear technical communication and presentation skills, with the ability to adapt messages for practitioners through to senior business and technical decision makers., • Skill in building trusted relationships, listening with empathy, and acting as a customer advocate to internal teams such as Product, Engineering, Sales, and Marketing., • Motivation to continuously develop professionally, including learning new technologies, deepening GitLab platform expertise, and applying transferable experience from related fields. We, the Solutions Architect team, are part of GitLab’s Sales organization and serve as the technical counterpart to Account Executives, with this role focused on opportunities in North America and reporting into a regional Solutions Architect Manager. Our mission is to help customers realize the full value of GitLab’s AI-powered DevSecOps platform by advising on architecture, running technical evaluations such as proofs of value, and guiding customers through their digital transformation. We work closely with Sales, Product Management, Engineering, and Marketing, collaborating asynchronously across regions to share best practices, create reusable technical collateral, and act as the voice of the customer. We are focused on helping customers modernize end-to-end software delivery, adopt GitLab at scale, and navigate a rapidly evolving AI and DevSecOps landscape. #LI-DNI The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our ___ and ___. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $108,375 - $232,200 USD How GitLab will support you • ___ support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from ___ are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our ___ Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also ___ and ___. If you have a disability or special need that requires ___, please let us know during the ___.

At AllHealth Network, compassion, collaboration, and clinical excellence come together to support individuals and families on their path to growth and recovery. The Ascent program is an evidencebased, multidisciplinary team serving individuals who have experienced or continue to experience psychosis through early intervention and recoveryoriented care. Ascent supports symptom stabilization while helping individuals build meaningful relationships and pursue goals related to employment, education, and independent living. Services are delivered through a coordinated team approach that includes wraparound care navigation, skills training, coordination with community and clinical supports, medication management, psychoeducation, peer support, and vocational services. As a Registered Nurse - Ascent, you will be a key member of this collaborative team, providing nursing care, medication support, and health monitoring that promotes stability, independence, and positive longterm outcomes for clients served in the community. What You'll Do • Provide person-centered nursing care that supports the delivery of behavioral health treatment services in the AllHealth medication services clinics, • Promote efficient coordination of client care through collaborative practice and ongoing behavioral and nursing care management in order to improve care delivery and health outcomes., • Provide routine medication delivery and support to clients, caregivers/family members in the community, including administering long-acting injectable antipsychotics., • Document clear and concise notes regarding patients' condition, reaction to medication, and treatments in EHR., • Provide medical support to the psychiatrist., • When appropriate, blood samples are collected in the community for processing. When samples cannot be collected in the community, nursing will assist a client with transportation to the lab and/or coordination of care with outside agencies., • Monitor clients for signs and symptoms of acute illness and for changes in long-term chronic disease. This includes routine monitoring of vital signs and key health metrics, which will be entered into the EHR., • Instruct client/caregiver regarding medications and treatment instructions, tests ordered (i.e., lab orders)., • Educate the client/caregiver on possible lifestyle changes that may be necessary to promote optimal health., • Maintain a good working knowledge of community resources for basic needs such as food, shelter, and clothing when applicable., • Provide clients with psychosocial services to help support successful functioning in the community including ADLs, education, employment, family functioning, and recreation., • Provide assessments for high-risk clients and, when appropriate, follow agency protocols for ensuing client safety., • Utilize program-issued cell phone during work hours for team-related issues. Staff are expected to be responsive to calls and electronic communication when scheduled to work., • Coordinate with community providers for continuity of care and advocate for clients., • Support the clinical functions of the program team (completing all medical orders and communicating vital patient care information to physician/prescriber.), • Perform nursing interventions within the scope of practice, congruent with licensing., • Current, active Colorado Registered Nurse (RN) license, • Bachelor of Science in Nursing (BSN) preferred, • Minimum of 2 years of clinical nursing experience, preferably in behavioral health or a related setting, • Experience or demonstrated skill in nursing assessment, care management, and coordination of psychotropic medications, • Strong written and verbal communication, clinical decisionmaking, and timemanagement skills, • Ability to work both independently and collaboratively within a multidisciplinary team, • Experience working with diverse populations in communitybased or behavioral health environments preferred, • A culture rooted in compassion, care, and integrity, where clinicians are valued as people first., • Strong work-life balance supported by flexible scheduling options and manageable caseloads., • The autonomy to shape your work, with leadership that trusts your professional judgment., • Regular supervision and consultation opportunities with experienced clinicians and leaders., • Clear paths for professional growth through continuing education, mentorship, and leadership development., • A comprehensive benefits package and a supportive environment where your voice matters., • The opportunity to serve a diverse and high-impact population, making a real difference every day in the lives of individuals, families, and our community. Position Details: Full Time Ascent Program Littleton, CO Compensation: $80,000 - $90,000 annually with a $5,000 Sign On Bonus The Perks & Benefits You Deserve: First, you would be joining one of Denver's Top Places to Work! We are honored to receive this amazing award, and we know it is recognition from our engaged staff who believe they are taken care of, listened to, and believe they are part of something bigger. Our facility is approved by the Colorado Health Service Corps (CHSC), and we offer our employees the opportunity to participate in our Loan Repayment Program. Additionally, we provide a comprehensive compensation and benefits package which includes: • Positive, collaborative team culture, • Competitive compensation structure, • Medical Insurance, Dental Insurance, Basic Life and AD&D Insurance, Short- and Long-Term Disability Insurance, Flexible Spending Accounts, • Retirement Savings 401k, company match up to 50% of the first 6% contributed, • Excellent Paid Time Off & Paid Holidays Off, • Additional Benefits Join AllHealth Network and be part of a mission-driven organization committed to providing impactful, compassionate care to the communities that need it most. Important Notice Our recruiting system uses an AI-assisted Candidate Match score to help recruiters identify applicants whose qualifications align with this position. The score is used to help prioritize application review and is not the sole factor in any hiring decision. All hiring decisions involve human review. You may opt out of AI-assisted scoring at any time. If you opt out, your application will be reviewed by a recruiter without reference to any AI-generated score. For more information, please review our Privacy Notice or contact . EducationBachelors of Nursing (preferred) Licenses & CertificationsRN (required) Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the ___ notice from the Department of Labor.

At AllHealth Network, compassion, collaboration, and clinical excellence come together to support individuals and families on their path to recovery. The Forensic Assertive Community Treatment program is an evidencebased, interdisciplinary team model serving individuals with severe mental illness, often with cooccurring substance use disorders, many of whom are involved in the forensic system. FACT provides intensive, communitybased services focused on promoting symptom stability, improving coping and social skills, and supporting independent living and community integration. Services include wraparound care coordination, medication management, psychoeducation, substance use counseling, peer support, vocational services, and coordination with community and justicesystem partners. As a Registered Nurse - FACT, you will be an essential member of this multidisciplinary team, providing personcentered nursing care, medication support, and health monitoring that improves outcomes for individuals receiving services in the community. What You'll Do • Provide routine medication delivery and support to clients, caregivers/family members in the community, including administering long-acting injectable antipsychotics., • Document clear and concise notes regarding patients' condition, reaction to medication, and treatments in EHR., • Provide medical support to the psychiatrist., • When appropriate, blood samples are collected in the community for processing. When samples cannot be collected in the community, nursing will assist a client with transportation to the lab and/or coordination of care with outside agencies., • Monitor clients for signs and symptoms of acute illness and for changes in long-term chronic disease. This includes routine monitoring of vital signs and key health metrics, which will be entered into the EHR., • Instruct client/caregiver regarding medications and treatment instructions, tests ordered (i.e., lab orders)., • Educate the client/caregiver on possible lifestyle changes that may be necessary to promote optimal health., • Completes Prior Authorizations as required., • Adheres to agency policy and procedure as well as clinic protocols., • Maintain a good working knowledge of community resources for basic needs such as food, shelter, and clothing when applicable., • Provide clients with psychosocial services to help support successful functioning in the community including ADLs, education, employment, family functioning, and recreation., • Provide assessment for high-risk clients and, when appropriate, follow agency protocols for ensuing client safety., • Be available to respond to crises per agency policy/protocol. This may include coordination with third parties and/or law enforcement., • Be flexible with schedule, which may include non-traditional hours, weekends, holidays and possible on-call., • Utilize program-issued cell phone during work hours for team-related issues. Staff are expected to be responsive to calls and electronic communication when scheduled to work., • Coordinate with community providers for continuity of care and advocate for clients., • Support the clinical functions of the program team (completing all medical orders and communicating vital patient care information to physician/prescriber.), • Perform nursing interventions within the scope of practice, congruent with licensing., • Current, active Colorado Registered Nurse (RN) license, • Bachelor of Science in Nursing (BSN) preferred, • Minimum of 2 years of clinical nursing experience, preferably in behavioral health or a related setting, • Demonstrated ability in nursing assessment including evaluation and interpretation of medical and behavioral health information., • Knowledge and familiarity of nursing care management concepts, and psychotropic medications., • Possess advanced written and oral communication, decision making and problem-solving skills, efficient time management with multi-tasking ability., • Excellent interpersonal skills, the ability to work independently and as part of a team; collaborating with other internal and external teams., • A culture rooted in compassion, care, and integrity, where clinicians are valued as people first., • Strong work-life balance supported by flexible scheduling options and manageable caseloads., • The autonomy to shape your work, with leadership that trusts your professional judgment., • Regular supervision and consultation opportunities with experienced clinicians and leaders., • Clear paths for professional growth through continuing education, mentorship, and leadership development., • A comprehensive benefits package and a supportive environment where your voice matters., • The opportunity to serve a diverse and high-impact population, making a real difference every day in the lives of individuals, families, and our community. Position Details: Full Time Denver County Courts - FACT Littleton, CO Compensation: $80,000 - $90,000 annually with a $5,000 Sign On Bonus The Perks & Benefits You Deserve: First, you would be joining one of Denver's Top Places to Work! We are honored to receive this amazing award, and we know it is recognition from our engaged staff who believe they are taken care of, listened to, and believe they are part of something bigger. Our facility is approved by the Colorado Health Service Corps (CHSC), and we offer our employees the opportunity to participate in our Loan Repayment Program. Additionally, we provide a comprehensive compensation and benefits package which includes: • Positive, collaborative team culture, • Competitive compensation structure, • Medical Insurance, Dental Insurance, Basic Life and AD&D Insurance, Short- and Long-Term Disability Insurance, Flexible Spending Accounts, • Retirement Savings 401k, company match up to 50% of the first 6% contributed, • Excellent Paid Time Off & Paid Holidays Off, • Additional Benefits Join AllHealth Network and be part of a mission-driven organization committed to providing impactful, compassionate care to the communities that need it most. Important Notice Our recruiting system uses an AI-assisted Candidate Match score to help recruiters identify applicants whose qualifications align with this position. The score is used to help prioritize application review and is not the sole factor in any hiring decision. All hiring decisions involve human review. You may opt out of AI-assisted scoring at any time. If you opt out, your application will be reviewed by a recruiter without reference to any AI-generated score. For more information, please review our Privacy Notice or contact . EducationBachelors of Nursing (preferred) Licenses & CertificationsRN (required) Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the ___ notice from the Department of Labor.

Job Title: Product Owner - GIS Job Category: Engineering Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular Percentage of Travel Required: Up to 10% Type of Travel: Continental US Anticipated Posting End: 8/1/2026 The Opportunity: CACI's SAFFIRE team is at the forefront of developing and operating state-of-the-art of Geospatial Intelligence analysis software. The SAFFIRE team builds and maintains an exceptionally powerful platform enabling our users to address challenging real-world problems by converting disparate data into actionable information. The team is deeply passionate about its mission and takes tremendous pride in our work. We work directly with operational users to design, develop, and maintain capabilities that empower analysts to create actionable intelligence from the massive volumes of Geospatial Intelligence data to give our intel and combat organizations the decision advantage over our near-peer adversaries. The Product Owner plays a critical role in ensuring that the product meets both the business and user needs, while also being technically feasible and scalable. In addition to managing the product backlog, writing user stories, and acting as the voice of the customer, the Product Owner will engage in system engineering tasks and collaborate closely with both internal and external stakeholders to align the product’s functionality with its technical architecture. Responsibilities: • Assist Government Product Owner: Support in the prioritization of capabilities based on feedback from multiple internal and external stakeholders, ensuring alignment with business goals and user needs., • Prioritize and Communicate Team Priorities: Communicate team priorities and product features from the Government Product Owner to the Agile team to maintain focus on high-value tasks., • Bridge Technical and Business Needs: Communicate customer and user needs to the development team, ensuring both functional and technical requirements are understood and implemented., • Write Epics and User Stories: Develop clear and comprehensive epics and user stories with detailed acceptance criteria that reflect customer needs and business priorities., • Coordinate with External Stakeholders: Facilitate communication and coordination with external stakeholders to ensure their feedback is captured and incorporated into product planning and development., • Assist in Product Roadmap Development: Collaborate in the development and maintenance of the product roadmap, ensuring the technical feasibility and alignment of product features with business priorities., • System-Level Understanding: Engage in system engineering tasks, ensuring a strong understanding of the underlying system architecture and how components interact, scale, and perform across platforms. This includes assessing technical risks, identifying potential improvements, and working with development teams to address cross-functional challenges., • Manage Technical Feasibility: Participate in discussions around technical constraints, helping to balance business priorities with system limitations to ensure that each feature is both implementable and scalable., • Ensure Long-Term Scalability: Contribute to system-level design and improvements, ensuring the product is sustainable and scalable for long-term success. Qualifications: Required: • TS/SCI with Polygraph: Required for working in a government-sensitive environment., • Bachelor's Degree with 10 years of relevant experience, • Prior Experience with Agile Development and/or Scrum: Proven ability to adapt and work in a rapidly changing environment while demonstrating excellent communication, interpersonal, and mentoring skills., • Technical Background: Strong understanding of Software Development and Geospatial Analysis to bridge the gap between functional needs and technical solutions., • Domain Experience: Experience with Geospatial Analysis and/or NGA Geospatial Software Programs to understand the specific needs and constraints of geospatial products. Desired: • Experience with Cloud Computing and Hybrid On-Prem Solutions: Familiarity with cloud architectures and hybrid solutions that blend on-premise and cloud technologies., • Understanding of Software Development Life Cycle (SDLC): Knowledge of all stages of the SDLC, from planning to deployment, to ensure seamless integration and product delivery., • Experience with Esri and/or OGC Software and Services: Familiarity with geospatial software solutions such as Esri and OGC standards, enhancing the ability to address product-specific requirements. What You Can Expect: A culture of integrity. At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation. An environment of trust. CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality. A focus on continuous growth. Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy. Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Since this position can be worked in more than one location, the range shown is the national average for the position. The proposed salary range for this position is: $114,600-$252,100 CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.

At Tiger Data, formerly Timescale, we empower developers and businesses with the fastest PostgreSQL platform designed for transactional, analytical, and agentic workloads. Trusted globally by thousands of organizations, Tiger accelerates real-time insights, drives intelligent applications, and powers critical infrastructure at scale. As a globally distributed, remote-first team committed to direct communication, accountability, and collaborative excellence, we're shaping the future of data infrastructure, built for speed, flexibility, and simplicity. As Head of Customer Experience at Tiger Data 🐯, you will lead the teams responsible for how customers adopt, grow, troubleshoot, and succeed with Tiger Data after they buy. This is a pivotal role for a pivotal moment. Tiger Data is expanding into larger enterprise accounts, and we need a senior customer leader who can help us build the operating system for that next stage of growth: how we serve customers, how Customer Success and Technical Support work together, how we partner with Pre-Sales and Implementation, how we surface customer signal back into Product and Engineering, and how we turn great customer experience into retention, expansion, and trust. This is not a “manage from the sky” role. You’ll lead managers and build scalable systems, but you’ll also be close to the work: jumping into customer escalations, pressure-testing processes, coaching leaders, inspecting account health, and helping the team make crisp decisions when the playbook is still being written. We need someone who can zoom out to design the system, then zoom back in to fix the handoffs, coach the team, and help unblock a customer escalation. You will report to our VP of Engineering and lead the Customer Success and Technical Support organizations. 📍 This role is remote. We are open to candidates in North or South America. Due to the distributed nature of our team and customer base, flexibility working across Europe and US time zones is a requirement. What you will be responsible for in this role: * Leading Tiger Data’s Customer Success and Technical Support organizations, including managers and highly technical customer-facing teams. * Building and operationalizing Tiger Data’s customer experience strategy for our next phase of growth, especially as we expand into larger enterprise accounts. * Partner to define clear ownership across Customer Success, Technical Support, Pre-Sales, Implementation, Sales, Product, and Engineering so customers experience one Tiger Data team, not internal handoffs. * Designing customer segmentation, engagement models, escalation paths, support coverage, success planning, health scoring, and renewal/expansion motions that scale. * Driving measurable improvements in adoption, retention, gross revenue retention, net revenue retention, expansion, customer satisfaction, time-to-resolution, support quality, and executive visibility into customer health. * Acting as the executive voice of the customer internally, turning customer trends, escalations, support patterns, and adoption signals into clear recommendations for Product, Engineering, GTM, and company leadership. * Building the next generation of customer operating rhythms: QBRs/EBRs, escalation reviews, customer health reviews, renewal risk reviews, expansion planning, support quality reviews, and executive customer reporting. * Coaching and developing managers while staying hands-on enough to understand the reality of the team’s work, customer pain points, and operational gaps. * Using AI thoughtfully to improve the customer experience and team productivity, including support workflows, knowledge management, customer health insights, escalation analysis, team enablement, and customer communication quality. * Hiring, developing, and retaining high-performing customer leaders and individual contributors who can operate with urgency, technical curiosity, ownership, and customer empathy. * Building systems and processes that make the team sharper, faster, and more accountable, without slowing down the startup pace that makes Tiger Data work. You could be a great fit if you: * Have significant experience leading Customer Success, Technical Support, Customer Experience, or post-sales teams in a high-growth B2B SaaS, infrastructure, database, developer tools, cloud, or technical platform company. * Have managed managers and led teams that include highly technical customer-facing talent, such as Technical Support Engineers, Customer Success Managers, Solutions Engineers, TAMs, or similar roles. * Have built or transformed post-sales operating models for enterprise customers, including segmentation, health scoring, adoption motions, renewal risk management, support models, escalation processes, and expansion partnership with Sales. * Understand how to serve technical customers. You do not need to be an engineer, but you need enough technical depth to build credibility with database, infrastructure, platform, and developer audiences. * Can operate at both strategic and tactical altitude: you can define the customer experience vision, communicate it to executives, and then jump into the messy details of churn risk, support escalations, or broken handoffs. * Have strong executive presence with customers and internal leaders, including the ability to navigate high-stakes escalations, renewals, expansion conversations, and roadmap trade-offs. * Know how to partner deeply with Sales, Pre-Sales, Implementation, Product, and Engineering without creating turf wars. You clarify ownership, reduce friction, and make the customer journey easier to run. * Are highly metrics-driven and can use data to diagnose customer risk, support quality, adoption patterns, renewal health, expansion opportunities, and team performance. * Have strong AI fluency and curiosity. You are already using, testing, or designing AI-enabled workflows to improve productivity, insight quality, customer communication, knowledge management, or operational scale. * Are a strong talent builder: you know how to coach managers, set a high bar, give direct feedback, build accountability, and create a team culture that is both high-empathy and high-performance. * Thrive in a startup environment where the job is not just to “own the function,” but to build the function while the company is moving fast. * Believe that organizations are strongest when they reflect the diversity of the world around them and actively work to make that a reality. You might not be a great fit if you: * You want a fully mature enterprise CS and Support machine where the systems, roles, handoffs, dashboards, and escalation paths are already neatly defined. * You prefer to manage through layers and dashboards instead of getting close to customers, managers, tickets, escalations, renewal risks, and process gaps. * You are uncomfortable with technical products or do not want to learn deeply about databases, PostgreSQL, cloud infrastructure, performance, reliability, or developer/customer workflows. * You see Customer Success, Technical Support, Sales, Implementation, Product, and Engineering as separate lanes rather than a single, connected customer experience. * You are more comfortable creating a strategy than driving execution, inspecting the work, and holding teams accountable for outcomes. * You struggle in fast-moving startup environments where priorities shift, information is imperfect, and leaders are expected to make clear decisions without waiting for perfect structure. * You are not excited about using AI to improve how customer-facing teams operate, learn, respond, and scale. * We respond to every applicant. * We review applications fairly and objectively, and shortlist based on relevant skills and experience. * We ensure clear and timely communication throughout your candidate journey. * We maintain a rigorous interview process with a high bar, designed to give you the opportunity to meet various team members you'll collaborate with across our organization. Tiger Data, formerly Timescale, sets the standard as the fastest PostgreSQL platform for modern workloads. Trusted by more than 2,000 customers across 25+ countries and powering over 3 million active databases, we enable developers and organizations to build real-time, intelligent applications at scale. Backed by $180 million from top-tier investors, Tiger Data is building the new standard for data infrastructure, built on PostgreSQL, designed for the future. 👉 👉 Want to get a feel for how we work and what we value? Check out our blog post:___ We embrace diversity, curiosity, and collaboration. Whether debating the perfect chicken nugget crunch 🍗, sharing workout routines 💪, or discussing your favorite plants 🌱 and pets 🐾, you'll find your community here. We don't require previous experience with our tech stack, but enthusiasm for learning is key. Our technologies include PostgreSQL, Tiger Cloud, AWS, Go, Docker, Kubernetes, Python, and innovative features like Hypertables, Hypercore, vector search, and real-time analytics. Learn more at______ or follow us on Twitter______ (Please note that benefits may vary based on country.) * Flexible PTO and comprehensive family leave * Fridays off in August 😎 * Fully remote opportunities globally * Stock options for long-term growth * Monthly WiFi stipend * Professional development and educational resources 📚 * Premium insurance options for you and your family (US-based employees) Ready to join the future of PostgreSQL? We can’t wait to meet you. 🚀🐯

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our ___ and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. ___ as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. As a Solutions Architect, you’ll be a trusted advisor to GitLab prospects and customers in the San Francisco area, helping them understand how GitLab’s DevSecOps platform addresses both technical requirements and business objectives across the entire software development lifecycle. You’ll guide organizations through their digital transformation journeys, from planning through monitoring, using your technical expertise, understanding of cloud and modern software development practices, and strong customer empathy. Reporting to a regional Solutions Architect manager and partnering closely with Account Executives and cross-functional teams, you’ll own technical evaluations (including proof of value initiatives and workshops), shape solution architectures, and serve as the voice of the customer back to Product Management. In your first year, you’ll focus on driving successful platform adoption, influencing revenue growth through solution selling, and building long-term, trust-based relationships that showcase GitLab’s differentiated position in an AI-driven DevSecOps landscape. • Lead technical discovery, demos, and validation (including proofs of value) to show how GitLab’s AI-powered DevSecOps platform meets customers’ technical and business needs across the full lifecycle., • Drive the technical evaluation process as the Directly Responsible Individual, including solution design, POC/POV ownership, workshop design, and the technical components of tenders, audits, and value stream assessments., • Collaborate with Account Executives and regional sales teams in North America to shape and execute account strategies that support new customer acquisition and expansion., • Build and deepen relationships with technical practitioners and business leaders, guiding them through GitLab-driven digital transformation and enabling them to become GitLab advocates., • Advise customers on modern software development, continuous integration, continuous deployment, security, and cloud practices, challenging existing approaches to improve return on investment., • Serve as the voice of the customer with Product Management, Engineering, Sales, and Marketing by sharing feedback, use cases, and competitive insights that inform roadmap and positioning., • Maintain and extend your technical expertise in GitLab, DevSecOps, AI, and related cloud technologies, creating reusable examples, best practice guidance, and technical collateral for customers and partners., • Invest in your own growth and development through ongoing learning, mentorship, and knowledge sharing to continuously improve the impact of the Solutions Architect team., • Experience engaging with customers in technical pre-sales, consulting, or similar roles, guiding them through solution design and evaluation., • Proficiency with the end-to-end software development lifecycle, including modern DevSecOps practices and continuous integration and continuous deployment workflows., • Hands-on experience with GitLab or comparable source control, CI/CD, and collaboration platforms, and the ability to map platform capabilities to customer use cases., • Practical knowledge of cloud computing concepts and related technologies, with the ability to discuss deployment, security, and operations options with technical teams., • Ability to lead technical evaluations such as proofs of concept or proofs of value, contribute to tenders or audits, and design and run workshops or value stream assessments., • Clear technical communication and presentation skills, with the ability to adapt messages for practitioners through to senior business and technical decision makers., • Skill in building trusted relationships, listening with empathy, and acting as a customer advocate to internal teams such as Product, Engineering, Sales, and Marketing., • Motivation to continuously develop professionally, including learning new technologies, deepening GitLab platform expertise, and applying transferable experience from related fields. We, the Solutions Architect team, are part of GitLab’s Sales organization and serve as the technical counterpart to Account Executives, with this role focused on opportunities in North America and reporting into a regional Solutions Architect Manager. Our mission is to help customers realize the full value of GitLab’s AI-powered DevSecOps platform by advising on architecture, running technical evaluations such as proofs of value, and guiding customers through their digital transformation. We work closely with Sales, Product Management, Engineering, and Marketing, collaborating asynchronously across regions to share best practices, create reusable technical collateral, and act as the voice of the customer. We are focused on helping customers modernize end-to-end software delivery, adopt GitLab at scale, and navigate a rapidly evolving AI and DevSecOps landscape. #LI-DNI The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our ___ and ___. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $90,300 - $193,500 USD How GitLab will support you • ___ support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from ___ are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our ___ Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also ___ and ___. If you have a disability or special need that requires ___, please let us know during the ___.

Great company. Great people. Great opportunities. If you'd like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals! As an Outside Sales Rep at United Rentals, you will be the voice and initial point of contact for our industry leading company. We'll rely on you to use your exceptional sales and consultative skills to understand the needs of interested parties and turn them into loyal customers. You must be ambitious and outgoing, with a love for calling on customers, building relationships and selling our equipment and services. What you'll do: • Maximize revenue from facilities and construction sites in a defined geographical territory, • Maintain and develop relationships with existing customers and their subsidiary companies, acting as a single point of contact for such customers, • Prospect and qualify new accounts from existing accounts, dormant or non-customer accounts, including competitor accounts, • Collaborate with specialty division representatives to promote cross selling to accounts wherever possible, • Prepare sales action plans and strategies, • Develop and make presentations of company products and services to current and potential clients, • Utilize Sales Force.com and other CRM Tools to develop pipeline of opportunities, • Monitor competitors, market conditions and product development, • Other duties assigned as needed Requirements: • Bachelor's degree or equivalent experience, • Three years of sales experience, • Exceptional relationship-building and communication skills, • Strong planning, problem-solving and negotiation abilities, • Knowledge of construction or related equipment preferred, • Valid driver's license with acceptable driving record This role includes a base salary and monthly commissions based on performance. A minimum monthly guarantee incentive is provided during the onboarding and learning process. This position is deemed Safety Sensitive for purposes of United Rentals' policies and procedures. Why join us? We don't just "talk the talk!" We're an award-winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people - That's why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer: • Paid Parental Leave, • Employee Discount Program, • Career Development & Promotional Opportunities, • Additional Vacation Buy Up Program (US Only), • Early Wage Access through Payactiv (US Hourly Only), • Paid Sick Leave, • An inclusive and welcoming ___ Explore our comprehensive U.S. ___ For Canadian benefits, ___ United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email for assistance. At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service-leadership, discipline, integrity, and teamwork-are the same values that drive our success. With many veterans already part of our team, we're ready to help you transition into a rewardingcareer. United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, education, training, experience, skills, and ability. Compensation Range: $70,000-$110,000 (Base & Commission)

Company Description Press Ganey is the leading experience measurement, data analytics, and insights provider for complex industries-a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare -perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees. Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world's most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success. Our Mission: We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action. Our Values: To put Human Experience at the heart of organizations so every person can be seen and understood. * Energize the customer relationship:Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions. * Success starts with me:Personal ownership fuels collective success. We each play our part and empower our teammates to do the same. * Commit to learning:Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow. * Dare to innovate:We challenge the status quo with creativity and innovation as our true north. * Better together:We check our egos at the door. We work together, so we win together. Location: Remote / Work from Home - Role will support our west market (WA, OR, CA, ID, NV, MT, WY, UT, CO, AZ, NM, KS, OK, TX, LA) which is PST, MST, & CST. Candidates based in this market are preferred. We would consider strong candidates based in the adjacent central market (ND, MN, WI, MI, OH, IN, IL, IA, SD, NE, MO, KY, TN, AR, AS) that are flexible to work with clients based in PST, MST, & CST. The Director, Advisory plays a critical leadership role in delivering exceptional client value while advancing Press Ganey's advisory capabilities. This role leads a team of expert Patient Experience Advisors who provide strategic insights and improvement opportunities to healthcare clients, ensuring they benefit from the latest industry knowledge, regulatory updates, and best practices. You will be responsible for building and enabling a highperforming advisory team through strong leadership, scalable training, operational excellence, and close partnership with Product, Analytics, Knowledge Management, and other functional leaders. Acting as both a people leader and operational steward, you will help shape how advisory services are delivered at scale-driving innovation, consistency, and measurable impact for clients. Key Responsibilities Leadership & Team Development • Lead, hire, mentor, and develop a high-performing team of Advisors, fostering a culture of collaboration, accountability, innovation, and continuous growth., • Establish clear career paths, development expectations, and performance standards to support retention and professional advancement., • Provide ongoing coaching and feedback to ensure high-quality client delivery and exceptional customer experience. Industry Expertise & Thought Leadership • Ensure Advisors remain current on healthcare industry trends, regulatory changes, and emerging best practices through structured training, knowledge sharing, and continuous learning., • Serve as a steward of advisory thought leadership, ensuring insights are timely, relevant, and aligned with client and market needs. Client Value & Advisory Innovation • Lead the evolution of advisory offerings delivered at scale, including proactive insights, improvement programs, bestpractice toolkits, educational offerings, and networking opportunities., • Partner with Press Ganey functional leaders to identify opportunities to enhance advisory services, tools, and methodologies., • Ensure advisory work consistently delivers actionable insights and measurable improvement outcomes for clients. Training, Enablement & Knowledge Activation • Collaborate with Knowledge Management, Analytics, and internal subject matter experts to prioritize, develop, and operationalize scalable insights, analytics, and advisory resources., • Ensure Advisors are equipped to deliver specialized client training as well as broader internal education initiatives., • Oversee the development and dissemination of training materials, toolkits, and best-practice resources. Product Readiness & Cross-Functional Partnership • Serve as the "voice of Advisory" with Product, acting as the eyes and ears of the field on new product and feature development., • Lead advisory readiness for new product launches, including training materials, internal communications, and enablement sessions., • Ensure alignment between product evolution, advisory workflows, and client-facing guidance. Operational Management & Governance • Oversee day-to-day advisory operations, including forecasting supply and demand for advisory services, monitoring quality, and ensuring efficient resource utilization., • Maintain oversight of budgets, FTE forecasting, and expense management., • 10+ years of progressive leadership experience within healthcare., • Strong executive presence., • Proven experience managing, developing, and directly leading high-performing teams of at least 10+ team members., • Strong background in consulting, strategic planning, operational execution, and budgeting., • Experience leading Patient Experience initiatives and working with Patient Experience data (analysis, reporting, presenting, etc.)., • Excellent communication, presentation, and stakeholder engagement skills., • Experience with analytics, marketing, business development, and/or sales is preferred., • Bachelor's degree required, • MBA preferred, • Clinical background preferred Don't meet every single requirement?Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Press Ganey we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Additional Information for US based jobs: Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state, or local protected class. Pay Transparency Non-Discrimination Notice - Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. The expected base salary for this position ranges from $130,000to $170,000.It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus or commission tied to achieved results. All your information will be kept confidential according to EEO guidelines. Our privacy policy can be found here:___

Position Summary: As a Product Manager, you'll play a vital role in our Product Management team, driving corporate strategy, product-level P&Ls, and operating rhythms. You'll oversee the product roadmap, Go-To-Market strategy, and pricing for a product or set of products. Acting as an intermediary between market/business requirements and engineering, you'll advocate for the product internally and lead the product team to make informed business decisions. Expected Duties: -Product Success: Maximize the output of the development team within a scrum framework to ensure the product's success. -Roadmap Prioritization: Drive product roadmap prioritization, clearly express product backlog items, order items to best achieve goals, and optimize the value of the team's work. -Team Participation: Participate in stand-up meetings, lead sprint planning, and facilitate product demos. -Data Analysis: Analyze user data and market data to identify product opportunities. -Customer Understanding: Understand user and customer needs, working across departments to bring the product to life and communicate the voice of the customer. Qualifications: Knowledge, Skills, and Abilities -Professional Expertise: Perform simple to moderately difficult tasks independently, supporting seasoned peers and management on more complex aspects. -Analytical Skills: Work on problems of moderate scope, often varied and routine, requiring a review of various factors. -Judgment: Exercise judgment within defined procedures and practices to determine appropriate action. -Problem-Solving: Apply learned techniques and contribute to analysis and investigation to solve problems. -Relationship Building: Build productive internal/external working relationships to resolve mutual problems by collaborating on procedures or transactions. -Experience: Bachelor's degree and 2-4 years of relevant professional experience in building mortgage technology is strongly preferred (or equivalent work experience). Join us and help drive the success of our product management initiatives!

Join the Airwave team and be part of an exciting journey to transform the way people connect. We’re not just a tech company; we’re a movement, pioneering the future of wireless communication to support field professionals worldwide. With our platform as your ultimate side-kick, you'll empower individuals to access crucial information right when they need it, enabling them to focus more on their work and less on the search. Check out our___ and try out our___ to learn more. We’re looking for a proactive, customer-focused Customer Success professional who thrives in fast-paced environments and enjoys building strong relationships while driving measurable outcomes. In this role, you will own customer success across onboarding, adoption, retention, and growth, helping customers maximize value from our platform and become long-term advocates. This is an exciting opportunity to join a growing team where you will have direct impact on customer experience, product direction, and internal processes. We’re especially looking for someone who understands field service, mechanical, or technician-driven businesses and can bring modern, AI-powered ways of working to help both our customers and our team operate more efficiently. What You’ll Do: • Serve as the primary point of contact for key customers throughout the customer lifecycle, including onboarding, adoption, advocacy, renewal, and expansion, • Guide customers to become product experts by training users and teams to confidently use the platform independently, • Monitor customer health metrics and lead regular business reviews to celebrate wins, uncover risks, and identify growth opportunities, • Proactively identify churn or downgrade risks and build action plans to improve retention and customer outcomes, • Build strong executive and user-level relationships, acting as a trusted advisor to stakeholders across the organization, • Partner cross-functionally with Product, Sales, Marketing, and Support to improve the customer experience and drive long-term success, • Represent the voice of the customer internally by sharing feedback, trends, and recommendations that influence product roadmap and strategy, • Support product launches and validate new releases to ensure enhancements are customer-ready, • Create scalable customer education resources such as training materials, demo videos, help documentation, and best practices guides, • Help improve and scale the Customer Success function by identifying process improvements, new engagement strategies, and operational efficiencies, • Establish and measure weekly, monthly, and quarterly goals tied to customer adoption, retention, and satisfaction, • 3+ years of experience in Customer Success, Account Management, or a customer-facing SaaS role, • Experience working with field service, mechanical, technician-based, or operations-heavy businesses strongly preferred, • Strong business acumen with the ability to understand customer workflows and translate product value into business outcomes, • Proven ability to build trust and drive results with a broad range of stakeholders, from executives to frontline users, • Demonstrated success resolving complex customer issues, strengthening relationships, and turning detractors into advocates, • Comfortable learning new technologies quickly and speaking confidently about software solutions, • Experience using CRM and Customer Success platforms preferred, • Well versed in AI tools and excited to bring new ideas, train others, and help integrate AI into day-to-day work, • Strong written communication skills with experience creating documentation, training resources, and process maps, • Highly organized, goal-oriented, and adaptable with a growth mindset $83k-100k annual salary based on experience Our Values: DREAMING BIG We constantly challenge ourselves to push boundaries, defy conventional wisdom, and take smart risks by pursuing big opportunities hiding in plain sight. MOVING FAST We push ourselves and portfolio companies to build processes and systems that compress time, speed, and decision-making to produce results faster. EXPECTING MORE We demand the best from ourselves, our team, and our partners. We create the context for success by providing the appropriate resources, infrastructure, training, and mentorship required to win. Airwave is an equal opportunity employer, and we value diversity at our company. We don’t discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Forge Strategic Partnerships as our next Senior Customer Success Manager! Are you a proactive relationship-builder who thrives on turning complex software solutions into measurable business value? Trimble is seeking a Senior Customer Success Manager to lead a strategic portfolio of enterprise and mid-market clients, acting as their trusted advisor and platform architect. In this high-impact role, you will bridge the gap between our cutting-edge technology and our customers' long-term visions, ensuring every client achieves best-in-class adoption, maximum ROI, and sustainable growth. About Us: Trimble is a global technology company that connects the physical and digital worlds, transforming the ways work gets done. With relentless innovation in precise positioning, modeling and data analytics, Trimble enables essential industries including construction, geospatial and transportation. Whether it's helping customers build and maintain infrastructure, design and construct buildings, optimize global supply chains or map the world, Trimble is at the forefront, driving productivity and progress. AECO: The Trimble AECO segment provides digital construction solutions that increase precision and productivity for Architecture, Engineering, Construction, and Operations. What Makes This Role Great: As a Senior CSM, you are the primary steward of our most significant client relationships, holding full accountability for the health and expansion of an enterprise book of business. You will have the unique opportunity to lead Quarterly Business Reviews (QBRs) for industry giants, translating the "voice of the customer" into tangible product innovations while orchestrating complex resolutions across global Trimble teams to ensure 100% client advocacy. Key Exciting Responsibilities • Establish yourself as a strategic advisor for high-value clients, defining critical KPIs and executing success plans to realize their overall business vision., • Drive platform adoption leadership by serving as a Subject Matter Expert, analyzing metrics to accelerate advanced product usage and regular upgrades., • Champion account stewardship by proactively identifying and mitigating risks to ensure high revenue retention and successful renewals., • Represent the voice of the customer internally, collaborating with Product and Marketing teams to transform client needs into new service opportunities., • Promote thought leadership by participating in high-profile networking events, industry conferences, and regional roadshows. Essential Skills & Experience • Minimum of 4 years in a mission-critical, client-facing SaaS role (Customer Success or Account Management)., • Proven experience managing complex, multi-divisional enterprise organizations and collaborating across cross-functional teams., • Superior consulting and presentation skills with the ability to solve complicated problems under a high sense of urgency., • Ability to establish immediate credibility with stakeholders to motivate others and instill accountability for results. Bonus Points For: • Solid knowledge of client segments within the Construction and Maintenance Asset Lifecycle., • Hands-on experience with Gainsight, Salesforce CRM, or Esri GIS platforms., • Educational background in Civil Engineering, GIS, Construction Management, or Transportation Engineering. Logistics: Location: Westminster, CO; Lake Oswego, OR; or Alpharetta, GA (In Office) Travel Requirement: 20-40% Why You'll Love Working With Us At Trimble, we're not just a company that "does good"-we are a team dedicated to making a tangible, positive Real-World Impact. We build innovative solutions designed to solve the world's most critical challenges. From construction sites to transportation hubs, our work tangibly improves how people live, build, move, and grow. You'll work on projects that truly matter: Our purpose-driven culture means you'll be helping to build and deliver solutions that make work faster, safer, and more sustainable for millions of people worldwide. Our impact is tangible, from connected machines that save fuel to data-driven insights that reduce waste. Collaborate with like-minded people: Our strong internal culture is a "hidden gem." You will work with a collaborative, supportive team that shares your purpose and fosters a genuine sense of belonging. We're a company of "visionary pragmatists" who think boldly and build things that work. Be an owner: Trimble thrives on individuals who take initiative and embrace ownership. You'll find an entrepreneurial spirit where success is often "self-authored," empowering proactive "doers." Senior Customer Success Manager, Enterprise CSM, SaaS Retention, Client Relationship Manager, Strategic Advisor, Gainsight, AECO, Construction Technology, Account Stewardship, QBR, Customer Advocacy, Revenue Expansion Compensation: Trimble provides the following compensation range and general description of other compensation and benefits that it in good faith believes it might pay and/or offer for this position. This compensation range is based on a full time schedule. Trimble reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law. Hiring Range $84,600.00-$116,600.00 Pay Rate Type Salary Bonus Eligible? Yes Commission Eligible? No Benefits: Trimble offers comprehensive core benefits that include Medical, Dental, Vision, Life, Disability, Time off plans and retirement plans. Most of our businesses also offer tax savings plans for health, dependent care and commuter expenses as well as Paid Parental Leave and Employee Stock Purchase Plan. If this position is identified above as commission- or bonus-eligible, the terms of the commission plan or discretionary bonus plan for which you are eligible will be provided following the employee start date. How to Apply: Please submit an online application for this position by clicking on the 'Apply Now' button located in this posting. Application Deadline: Trimble accepts applications on an ongoing basis until the position is filled. At Trimble, we are committed to fostering a diverse, inclusive, and equitable workplace where everyone can thrive. Guided by our core values-Belong, Innovate, and Grow-we embrace and celebrate differences, knowing they make us stronger and more innovative. We are proud to be an equal opportunity employer, welcoming individuals of all backgrounds and advancing opportunities while embracing race, color, gender identity, sexual orientation, religion, disability, veteran status, or any other protected and diverse characteristic. We are committed to offering our candidates and employees with disabilities or sincerely held religious beliefs the ability to seek reasonable accommodations in accordance with applicable law and/or where it would not constitute undue hardship for Trimble. For more, please see Trimble's Code of Business Conduct and Ethics at , under "Corporate Governance." Our mission to transform the way the world works starts with transforming how we work together. By actively listening, asking questions, and taking intentional actions, we cultivate a culture that provides equitable opportunities for everyone to contribute and grow. Trimble's Privacy Policy If you need assistance or would like to request an accommodation in connection with the application process, please contact .

Job DescriptionAbout Wowza Wowza powers and builds the technology for video streaming solutions for enterprises, government agencies, transportation networks, and public‑safety organizations. Our technology enables critical workflows from training and surveillance to broadcast and situational awareness, helping customers communicate and collaborate more monitor efficiently. To expand our presence in the public sector, we’re hiring a driven Enterprise Sales Executive to lead growth in the Federal and SLED markets. Role Overview As the Enterprise Sales Executive, Federal & SLED, you will own the entire sales cycle for Wowza’s streaming solutions across government verticals. Acting as a trusted customer ambassador, you’ll guide prospects and existing accounts through prospecting, discovery, proposals, procurement, and final contract award. You should understand complex procurement processes—including RFI/RFQ/RFP sequences and cooperative purchasing—to align Wowza’s value proposition with each agency’s needs. Key Responsibilities Full-Cycle Sales: Identify, qualify, and close new and expansion business with federal, state, local, education, and public‑safety agencies. Self-source roughly 40% of your pipeline while leveraging inbound leads and channel partners. Multi‑Step Sales Process: Map out user, economic, and executive buyers within target agencies. Perform focused cold calls and discovery to surface pain points. Conduct demos that highlight workflow inefficiencies and illustrate how Wowza drives efficiency and cost savings. Navigate RFI, RFQ, and RFP submissions; align proposals with agency-specific requirements and procurement rules Build internal champions and reference other agencies’ successes to gain buy‑in from all stakeholders. Sector Expertise: Develop credibility across transportation, law enforcement, public safety, and government IT, understanding each domain’s mission, budget cycle, and regulatory constraints. Stay current on streaming technologies and emerging trends in embedded systems and video workflows. Customer Advocacy: Serve as a liaison between customers and Wowza’s product, engineering, and solutions teams. Translate customer requirements into actionable proposals and ensure their voice is heard internally. Cross-Functional Collaboration: Coordinate with Customer Success, Solutions Architecture, Marketing, Finance, and Legal to ensure compliant onboarding, adoption, and contract execution. Pipeline & Forecasting: Maintain a healthy, accurate sales pipeline using a CRM system. Provide reliable revenue forecasts and insights to leadership. Quota Achievement: Consistently meet or exceed annual and quarterly sales targets by closing deals in the $30K–$250K range. Typical sales cycles run 45–70 days, depending on procurement complexity. Qualifications Government & SLED Sales Experience: 5+ years of enterprise sales experience selling software or technology solutions to Federal and SLED agencies, including transportation departments, law enforcement, and public safety organizations. Technical Acumen: Solid understanding of video streaming workflows and embedded video technologies; able to explain complex concepts to non‑technical buyers. Proven Performance: Strong history of meeting or surpassing quota, with deal sizes between $30K and $250K. Familiarity with solution-selling frameworks such as MEDDIC, Challenger, or Sandler. Procurement Fluency: Experience navigating government procurement processes—including RFIs, RFQs, RFPs—and leveraging cooperative purchasing vehicles. Relationship Building: Ability to develop trusted advisor relationships at all levels (IT users, economic buyers, executive sponsors) and shepherd them through multi-step procurement. Communication & Presentation: Excellent storytelling and demo skills; able to frame solutions around efficiency and problem-solving. Drive & Resilience: Self-motivated with a sense of urgency; comfortable managing long, complex sales cycles. Collaborative Mindset: Track record of working effectively with internal teams to deliver value and drive expansion. If you’re passionate about video technology, thrive in consultative sales, and are eager to help government customers transform their workflows, we’d love to hear from you. Benefits Benefits & Perks • $120k-$180k OTE (base salary + commission)., • Commission Eligible, • Generous Paid Time Off, • Medical, Dental, and Vision insurance (effective Day 1), • 401(k) with strong company match, • Dependent Care FSA, • Employer-paid Life Insurance and AD&D, • Voluntary Life Insurance (Employee/Spouse/Child), • Paid Parental Leave, • Short-Term and Long-Term Disability, • Training & Development opportunities Wowza Media Systems is a Colorado-based global leader in video streaming software. Our technology powers live and on-demand video delivery for education, healthcare, enterprise, gaming, government, and more—reaching customers in over 100 countries. Backed by Clearhaven Partners, we continue to grow by pushing innovation in scalable, low-latency video streaming. Why Join Wowza? At Wowza, you’ll be part of a fast-paced, mission-driven team working on solutions that power critical real-world applications—from live-streaming graduations to helping parents monitor NICU care. We encourage ownership, collaboration, and innovation while providing a supportive, global team environment.

Job DescriptionAbout Us Lifesight is a fast-growing SaaS company focused on helping businesses leverage data & AI to improve customer acquisition and retention. We have a team of 130 serving 300+ customers across 5 offices in the US, Singapore, India, Australia, and the UK. Our mission is to make it easy for non-technical marketers to leverage advanced data activation and marketing measurement tools that are powered by AI, to improve their performance and achieve their KPIs. Our product is being adopted rapidly globally and we need the best people onboard the team to accelerate our growth. Job DescriptionThis is a remote position. Position Overview: Lifesight is seeking a dynamic, charismatic, and knowledgeable Marketing Generalist to join our US team. This role is unique, blending core marketing skills with a strong emphasis on product marketing evangelism. You will be a primary voice and face for Lifesight in the US market, acting as a passionate advocate for our platform. You'll leverage your deep understanding of the marketing measurement space, the broader marketing industry, and the US media landscape to connect with our audience, build community, and drive awareness. If you're a natural communicator, love engaging with people, thrive in the spotlight, and are passionate about the advancement of marketing technologies, this is the role for you. Key Responsibilities: • Product Evangelism & Advocacy:, • Serve as a key public spokesperson and advocate for the Lifesight platform., • Develop and articulate compelling product positioning and messaging tailored to the US market., • Translate complex technical features into clear benefits and value propositions for our Ideal Customer Profile (ICP)., • Content Creation & Thought Leadership:, • Host and produce engaging webinars, podcasts, and video content featuring Lifesight's solutions and industry insights., • Develop and contribute to blog posts, whitepapers, case studies, and social media content that establishes Lifesight as a thought leader., • Actively manage and grow Lifesight's presence on key social media platforms (especially LinkedIn, Twitter), engaging directly with the marketing community., • Community & Event Engagement:, • Represent Lifesight at industry conferences, trade shows, and networking events., • Proactively seek and secure speaking opportunities at relevant industry events., • Deliver compelling presentations and product demonstrations., • Build relationships with industry influencers, analysts, and potential partners., • Market Intelligence:, • Stay constantly informed about trends, challenges, and innovations within the marketing measurement space, AdTech/MarTech, and the overall US media landscape., • Monitor competitor activities and provide insights to internal teams., • Sales Enablement:, • Collaborate closely with the sales team to understand their needs and challenges., • Develop sales tools and collateral (presentations, battle cards, talking points) that effectively communicate Lifesight's value proposition., • Support sales efforts by participating in key prospect meetings or calls when needed as a subject matter expert.Required Qualifications & Skills:, • Bachelor's degree in Marketing, Communications, Business, or a related field., • 3-5 years of experience in a marketing role, with significant experience in product marketing, brand advocacy, developer relations, or a similar evangelist-focused position within the B2B SaaS or MarTech/AdTech industry., • Deep understanding of the marketing measurement landscape: Familiarity with attribution models, media mix modeling (MMM), incrementality testing, customer data platforms (CDPs), data clean rooms, and related concepts., • Strong knowledge of the broader marketing industry and the US media landscape., • Exceptional communication skills: Outstanding verbal, written, and presentation abilities. You must be comfortable and compelling in front of an audience, whether live or virtual., • Proven public speaking experience: Demonstrated ability to engage audiences at events, on webinars, or podcasts., • Charismatic and personable: A natural "people person" who genuinely enjoys networking, building relationships, and being a public face for a brand., • Social Media Savvy: Active and proficient user of professional social media platforms (especially LinkedIn) with experience building a personal or company brand., • Confident and articulate: Ability to speak with authority and credibility to our ICP (marketing leaders, data analysts, media planners, etc.)., • Ability to grasp technical concepts and translate them into business value., • Self-starter with the ability to manage multiple projects simultaneously in a fast-paced environment., • Based in the United States and willingness to travel domestically for events. Requirements Preferred Qualifications: • Direct hands-on experience using marketing measurement or analytics platforms., • Existing network within the US marketing, AdTech, or measurement community., • Competitive salary and benefits package., • Comprehensive insurance plans, • Modern equipment package—choose the hardware and peripherals that help you perform at your best., • Annual professional-development budget and access to leading measurement and analytics conferences., • Remote-first culture with quarterly in-person team summits in the United States., • Opportunity to be a key, visible player in a growing company., • A dynamic and collaborative work environment., • Remote work flexibility within the US., • The chance to shape the voice and perception of a leading MarTech platform.

Job Description About Alloy.ai At Alloy.ai, we work with consumer goods companies that make the products we eat, wear, and use every day, as well as the ones we occasionally splurge on. We’re tackling a real and complex problem for them—managing supply and demand in the face of constantly changing customer behavior, highly complex supply chain networks, 40-year-old data standards and labor-intensive manual processes. Alloy.ai is a fast-growing, well-funded startup with an expanding presence across the world. Our team hails from successful startups, leading tech companies and Fortune 100 enterprises. We believe deeply in fostering individual ownership, iterating to excellence, focusing on what matters, communicating openly & respectfully, and supporting one another. We encourage people of all backgrounds to apply. Alloy.ai is committed to creating an inclusive culture, and we celebrate diversity of all kinds. About the Role We are growing our Client Solutions team to support and expand Alloy’s Mid-Market and Enterprise customer segments. These customers represent a critical part of our business, requiring both scalable execution and high-impact, value-driven engagement. As a Senior Customer Success Manager, you will operate with a high degree of autonomy and ownership, balancing depth with key accounts and efficiency across your portfolio, while contributing to how we scale Customer Success across the company. You will understand their needs and priorities, translate them into attainable objectives and successfully execute against them. You’ll engage with a diverse set of customer challenges, gaining hands-on experience in demand-side analytics and helping customers drive measurable outcomes with their retail partners. You'll help us build a deep understanding of key metrics used by different retailers and trade partners across the supply chain and with this knowledge, and drive increased profitability for our customers with their ability to make faster and more informed decisions. At Alloy, we value our customers above everything else. We believe that the success of the companies we work with, and of the individuals within them, is perhaps the single most important and valuable indicator of our product’s performance and our own potential. Every part of the organization works toward this objective, and Client Solutions takes the lead. The knowledge you accumulate as you interact with customers will be foundational to influencing Alloy’s product roadmap, value statement, and market positioning. About You You thrive in a small team where you can make a big impact. You are confident in your toolkit and experience, but you also love to pick up new skills and knowledge. You are comfortable balancing competing priorities across a portfolio of accounts, knowing when to go deep and when to drive efficiency. You take ownership of your customers’ outcomes and are proactive in identifying opportunities for improvement, growth, and risk mitigation. You have an innate drive to be successful. You want to take initiative, tackle new obstacles and solve problems we have not encountered before. Each problem you solve will leave a mark, shaping the future of our company’s strategy. You don’t shy away from even the most challenging problems and are relentless in always looking for better solutions. You pursue your personal objectives, but you are also comfortable working with an engineering-oriented team towards common goals. When you know a better way, you voice your opinion. You are naturally drawn to analytical work but also think strategically and foster relationships. You can naturally switch between detail-oriented execution, communication with all involved parties, and prioritization based on added value. You thrive in an environment where priorities evolve, processes are refined, and new challenges emerge. You actively contribute to new initiatives, help test and refine approaches, and roll out improvements that elevate how we operate. You are excited by the opportunity to not just manage customers, but to help build a world-class Customer Success organization. You take pride in leaving things better than you found them—whether that’s a customer relationship, a playbook, or a team process. You think big and want to change the way an entire industry operates. What You Will Do * Manage a portfolio of ~10–20 Mid-Market and Enterprise customers, serving as the primary point of contact from onboarding through renewal and growth. * Support stakeholders from day-to-day users to VP-level leaders to achieve fast, measurable outcomes with Alloy.ai * Act as the primary point of contact for assigned customers from kickoff through and including renewal. * Collaborate with customers to create long-lasting business connections, strengthening all customer relationships and building them into true business partnerships. * Support customers through implementation, training and onboarding, working closely with cross-functional Alloy.ai teams to ensure reporting and data are accurate and align with customer objectives. * Deliver against valuable short term objectives and keep new and ongoing projects on track. * Surface and drive expansion opportunities with existing customers through a consultative mindset in partnership with Sales and the Executive team. * Work with a group of “core users” through relationship management, training and support, to make Alloy.ai a trusted and integral part of the customer’s regular course of business. * Conduct business value reviews to grow and retain the book of business. * Execute and present value-driving analysis in Alloy.ai and, in collaboration with users, turn these into repeatable processes at customer organizations. * Act as the internal “voice of the customer”, gathering and prioritizing user feedback, translating ideas and obstacles into actionable, engineering-friendly development requests. * Work cross-functionally to partner on product and marketing initiatives as well as help drive scale as our business grows. What We Are Looking For * 3+ years of experience in SaaS customer success, management consulting or related analytical, consultative, client-facing fields. * Exceptional analytical problem-solving skills, with the ability to understand technical details while staying focused on business objectives. * Demonstrated senior selling skills within consultative projects * Superior academic record in a quantitative field. * Outstanding project management, organization, work ethic. * Highly motivated, self-directed, team player. * Ability to build long-lasting relationships with senior executives and functional managers, acting as a trusted outside resource for problem structuring. * Ownership mindset demonstrating drive, initiative, energy and a sense of urgency. * Able to thrive in a small team with a highly dynamic work environment, switching rapidly from strategy to execution This role is a hybrid based in Denver, CO. Hybrid is defined by our company as 3+ days/week in the office when not on vacation. Remote employees will not be considered for this role. Benefits of Joining Alloy * Flexible PTO – We trust our team to take the time they need to recharge and perform at their best * 401(k) Matching Program – Helping you invest in your long-term financial future * Weekly Team Lunches – Regular opportunities to connect, collaborate, and build relationships across the team * Professional Development Budget – Dedicated resources to support your growth, whether through courses, certifications, or other learning opportunities * Monthly Transit Reimbursement - Covering your commute to make getting to the office seamless and stress-free * Paid Parental Leave - Dedicated time off to focus on your family during one of life’s most important transitions We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionDescription: Fusion, a division of NOA Brands, is a creative retail design studio with global manufacturing capabilities. We have the passion, expertise, and determination to advise our retail clients in designing retail spaces that optimize the visuality of their brand and the visibility of their products. Be it through catalogs or custom solutions, we build in-store experiences that prompt shoppers to engage and visualize anything. Job Function/Purpose: Looking for a driven individual who has a love for innovation, creativity, and project/customer account management. As part of a multi-disciplinary team, the Account Development Manager (ADM) will be held accountable under three tiers of responsibilities: account development, project management, and product line management. They will maintain and grow current client relationships, addressing their needs and concerns as quickly and effectively as possible. The ADM will help drive new development projects from start to finish, acting as the liaison between the creative team and the customer throughout the development process. While managing projects, the ADM is responsible for maintaining customer order forms and catalogs and being the “in-house expert”. This position requires excellent communication skills, and the ability to manage several projects at once while showcasing the utmost level of customer service. Areas of Responsibility: • Manage the scope, timing, and costs of all customer projects., • Lead the documentation of all new products including spec sheets, photographs, notes, etc., • Support new product setup by requesting new part numbers and setting up spec sheets., • Manage cross-functional kick-off meetings for new projects with well-written creative briefs and following internal processes., • Enter necessary sales orders and purchase requests related to projects., • Write Request for Quotes (RFQs) to the sourcing department to obtain information on new components and get accurate cost estimates of all newly developed items., • Schedule product reviews with various departments and document comments and revisions., • Establish relationships with customers, bring a deep understanding of what, how, and when your customers order to become the “in-house expert” and effectively anticipate their needs, • Obtain new business from current clients, • Own all customer's order forms and catalogs, making sure they are up-to-date and accurate, • Master the ERP system to independently garner all necessary information related to customer projects, orders, and required reports., • Work closely with sales, creative, engineering, and development to ensure all project information is clearly communicated and documented., • Participate in developing project presentations and client catalogs targeted at assigned accounts., • Manage and track projects for internal documentation., • Knowledge of project management and/or product line management and customer-facing communication and account management., • Minimum of 2 years of successful track record in related required skills, • BS degree in a related field or related real-world experience, • Experience working with internal cross-functional teams, • Ability to act as the “voice of the customer”, • “Do what it takes” attitude, • Must be very detail-oriented, • Proactive with follow-up and a great sense of urgency, • Excellent written and verbal communication skills, • Strong organizational skills, • Good working knowledge of Microsoft Office applications and video conferencing, • Ability to anticipate the needs of sales, product development, and production, • Understanding of the product development process, • Understanding of how ERP systems operate is beneficial, • Understanding retail and store environments is a plus, • The majority of work is performed in a normal office environment: 60% sitting, 10% standing, 30% walking, • Ability to work at a computer for an extended time, • Ability to lift and dress mannequins weighing 20-30 lbs. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Employees are reviewed on and held accountable for, but not limited to all duties as outlined in the job description. Nothing in the job description expectations is to be construed as a contract of employment or alters as employee’s status as an “at will” employee. Job Type: Full-time Location: • Westminster, Colorado, • Medical/Dental/Vision Insurance, • Various Voluntary Benefits, • 401k Matching Program, • Short and Long-Term Disability Program, • 12 Week Parental Leave Policy, • PTO and 10 paid holidays In accordance with the Colorado Equal Pay for Equal Work Act, the approximate annual base compensation range is listed above. The actual offer, reflecting the total compensation package and benefits, will be determined by a number of factors including the applicant's experience, knowledge, skills, and abilities, as well as internal equity among our team. As part of our ‘For Every Body.’ core pillar, Fusion provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race (including hair texture and hairstyles), color, religion (including head coverings), age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job DescriptionDescription: Territory Sales Managers for Modern Mill will cover the mountain regions and must live within the area of Denver, Salt Lake City or surrounding area, work in local communities to help create new business and develop repeat business for sales of ACRE by Modern Mill. A true hunters mentality is required. • Develop and manage a target /conversion list of dealers, architects, builders, remodelers, and contractors / installers, • Maintain aggressive end user call schedule throughout the year; meet with end users to generate awareness and understanding of Modern Mill’s existing and new products, • Provide in-field training and demonstrations to builders, remodelers, installers, and other end users as appropriate, • Develop and maintain relationships with select dealers and their dealer sales representatives (key dealers in the geography), • Schedule and conduct field sales calls with the dealer and distribution representatives, • Train dealer and distributor representatives, • Respond to end-user questions and inquiries about products, product availability, applications, and terms on a timely basis, • Actively participate in the resolution of customer concerns. Assist in the warranty claims process by sending information to the Product Team / Quality Team as needed and being an active voice of the customer, • Participate in local trade shows, cold call potential builders, contractors, and architects., • Generate, track and coordinate opportunities (leads) with the appropriate local dealers/distributors and their sales representatives; Track these activities in CRM, • Prepare sales analysis reports; Maintain and update calendar reflecting all appointments and schedules. Create and maintain customer records using our automated systems (i.e., CRM), • Ability to deliver results in a fast-paced environment, • Sales process experience, particularly in consultative selling and negotiation, • Valid driving license and ability to travel overnight, • Overnight travel of up to 20%, • A hunter's mentality, • Self-starter yet a true team player, • Collaborating with colleagues, customers and creating winning solutions together, • Advocating for customers, brining market feedback to Modern Mill for innovation and improvement programs, • Acting with a sense of urgency and always for the highest results, • Setting goals and operating from a self-inspired place