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Job DescriptionDescription: South Hills Interfaith Movement’s (SHIM) mission is to mobilize community resources and implement sustainable programs that compassionately help neighbors meet basic needs, achieve self-sufficiency, and build community. SHIM provides food, clothing, financial aid, education, family support, and a host of other services to 9,000 people in need in Pittsburgh’s southern suburban neighborhoods. In response to the unique challenges faced by the local refugee and immigrant population, SHIM operates programming designed to support children and families in this demographic. The Development and Engagement team is expanding due to growth. As part of this growth, the Community Engagement Coordinator has been created. This role expands SHIM’s visibility, partnerships, and community presence across the South Hills and into emerging geographic areas. This role is responsible for proactive outreach—identifying new schools, congregations, civic groups, and corporate partners, initiating relationships, and bringing new organizations into SHIM’s network. This position focuses on building the top of SHIM’s engagement funnel: generating awareness, coordinating volunteer and drive initiatives, and creating entry points for long-term partnership. As relationships deepen—particularly corporate sponsorship or strategic partnership opportunities—the Coordinator collaborates with the Director and development team to transition those relationships into formal cultivation and revenue opportunities. This role is ideal for someone who thrives on being out in the community, making connections, following up persistently, and expanding SHIM’s footprint through intentional relationship-building. This position is eligible for hybrid work in accordance with SHIM’s Remote & Flexible Work Policy, once a probationary period has been satisfied. Hybrid eligibility and schedule are determined based on organizational needs, position requirements, and supervisory approval. Requirements: Essential Functions • Proactively identify and cultivate new partnerships with schools, faith communities, civic organizations, and corporate groups, including outreach into new geographic areas within SHIM’s service region., • Initiate and manage early-stage engagement (volunteer groups, food drives, networking connections), preparing opportunities for deeper cultivation., • Serve as a public-facing ambassador for SHIM through presentations, tours, networking events, and community meetings., • Coordinate food drives, supply drives, and community-led fundraising initiatives that increase engagement and awareness., • Collaborate with Volunteer Engagement Coordinator to host cultivation events such as family volunteering, corporate volunteering, and fundraising events with local businesses., • Collaborate with the Volunteer Engagement Coordinator to convert community groups into sustained donor relationships., • Partner with the Director to transition high-potential corporate and community relationships into sponsorship, EITC, or strategic partnerships., • Identify opportunities to move engaged individuals and organizations into SHIM’s donor pipeline in coordination with the development team., • Track partnership activity, geographic expansion, and engagement metrics in coordination with Development and Grants Specialist., • Maintain strong internal communication to align outreach efforts with programmatic and fundraising priorities., • Stay informed about local trends, new developments, and community growth opportunities to continually expand SHIM’s reach. Minimum Qualifications • Proactive, outgoing connector who actively builds and expands partnerships with schools, congregations, civic groups, and corporate partners., • Persistent and self-motivated in outreach and follow-up, ensuring consistent engagement and long-term relationships., • Confident public speaker and clear communicator who inspires action and represents SHIM effectively., • Proven ability to work effectively across diverse communities, demonstrating cultural competency, sensitivity, and a commitment to equity and inclusion., • Innovative thinker who identifies creative ways to grow awareness, partnerships, and participation., • Highly organized and collaborative, maintaining clear, well-structured communication while aligning community engagement efforts with fundraising and program goals., • Willingness to bring innovative ideas to the work, • Adaptable and resourceful, able to adjust strategies based on community needs and emerging opportunities., • Comfortable using CRM systems and tools to track engagement and measure impact, • Willingness to work occasional evenings or weekends as needed., • Valid driver’s license required, • Reliable transportation required, • Ability to travel locally as needed Education and Experience A Bachelor’s degree in Communications, Marketing, Public Relations, Business, Education, or a related field OR a minimum of 2 years of experience in community engagement, outreach, volunteer coordination, fundraising support, or partnership development within a nonprofit or mission-driven organization—is preferred. Experience working with schools, faith communities, corporate groups, or civic organizations is beneficial. Familiarity with the South Hills community or similar regions, and an understanding of local philanthropic and civic networks, is a plus. An equivalent combination of education and experience may be considered. Supervisory Responsibility • N/A Physical Requirements The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job, with or without a reasonable accommodation: • While performing the duties of this job, the employee is regularly required to sit, stand, walk, speak, and hear., • The employee may occasionally lift or move items up to 25 lbs. (e.g., event materials or drive collections)., • Specific vision abilities required include close vision and the ability to adjust focus., • The position requires regular travel within SHIM’s service area. Clearance Requirements: • Pennsylvania Access to Criminal History (PATCH) through the Pennsylvania State Police, • Pennsylvania Child Abuse History (PACA) through the Pennsylvania Department of Human Services, • FBI Criminal History Background Check (FBI Fingerprint); requires the individual to submit their fingerprints to the FBI and have the background check run through the PA State Police’s designated agencies, • NSOR, • Mandated Reporter Training SHIM is an Equal Opportunity Employer and is committed to providing reasonable accommodations to qualified individuals with disabilities. If you need assistance or accommodations during the application or employment process, please contact jchristopher@shimcares.org

Job Description United Way of Southwestern Pennsylvania Pittsburgh Office The Engagement Coordinator supports the Engagement Manager with the execution and fulfillment of all hands-on educational activities and volunteer events for any audience, including corporate partners, individuals, families and leadership donors. This individual will have excellent communication skills, attention to detail and problem-solving and logistics abilities and will contribute to the work of mobilizing thousands of volunteers, hundreds of the region's top companies and leading human services agencies in support of United Way's overall strategic objectives. A high school diploma or GED equivalent is required. A bachelor's degree and one to two years of experience in volunteer management, event coordination or related field is preferred. Annual Salary Pay Grade 103 Salary Range $38,000 - $42,000 Visit our website at Career Opportunities - United Way of Southwestern Pennsylvania to view job description and apply for this position. Submissions will only be accepted electronically. The United Way of Southwestern Pennsylvania is an equal opportunity employer committed to workplace diversity, serving Allegheny, Armstrong, Butler, Fayette and Westmoreland counties.

Job DescriptionDescription: Summary The Wildlife Center Clinic Manager works in close partnership with the Director of Wildlife Rehabilitation to ensure the effective, safe, and compassionate operation of the Wildlife Center. This role provides leadership and oversight for wildlife rehabilitation staff, seasonal employees, interns, and volunteers while maintaining hands-on involvement in patient care. The Clinic Manager is responsible for overseeing daily clinic operations, patient flow and outcomes, staff supervision, safety protocols, inventory and purchasing, and regulatory compliance. This position plays a critical role in maintaining high standards of animal care, facility cleanliness, staff training, and operational efficiency while supporting Humane Animal Rescue of Pittsburgh’s mission and values. Principal Responsibilities • Uphold the mission of Humane Animal Rescue throughout all responsibilities of the position, • Directly supervise the daily activities and performance of wildlife rehabilitators, animal care (both full and seasonal) in conjunction with interns, and volunteers ensuring daily cleaning, care, and treatments for patients, • Directly manages the clinic team in its entirety including but not limited to clinic scheduling, disciplinary action, monthly meetings, assigning additional tasks, monitoring off-season projects and all other staff related subjects, • Responsible for recruiting, hiring and onboarding for rehabilitators, animal care and seasonal animal care positions, • Responsible for general licensed rehabilitator duties such as clinic shifts, triage, in-take exams, daily medication rounds, general husbandry needs and other essential clinic tasks, • Assists the Volunteer and Operations Manager and Director in the coordination of new volunteer implementation and assists with the training process for general and seasonal volunteer positions including Nursery Bootcamp, • Oversee daily volunteer actions and uphold all policies and procedures in accordance with the Volunteer and Operations Manager, • Monitor and document the progression of animals through the rehabilitation process ensuring animal care needs are being met in a timely manner, • Keep Director informed of animal intake, in-house patients and their status, animal care needs, quality of animal care, patient procedures and programmatic needs, • Collaborate with Director and veterinary team to develop and carry out treatment plans and determine final disposition of animals undergoing veterinary care, • Works with Director to create, refine and implement species protocols and rehabilitation treatment plans, • Responsible for updating and maintaining husbandry manuals for staff, intern and volunteer usage, • Ensure that animals are being handled in a manner that maximizes human and animal safety and that staff are trained and following safety procedures, and that protocols for infection control are being followed by rehabilitation and animal care staff, • Develop and teach courses for volunteers and public outreach on wildlife rehabilitation and co-existence topics, • Oversee and ensure proper upkeep of inventory and purchasing of supplies for the Wildlife Center within budget guidelines in conjunction with Wildlife Administrative Coordinator, • Monitor, identify, and report to the Maintenance Director on enclosure and facility maintenance needs, • Maintains records and oversees permits and licensing applications and renewals in conjunction with Director for state and federal agencies, • Responsible for evaluating and deeming non-releasable patients for review and potential placement, • Collaborate with other departments to manage social media communications; prepare and present information to promote public awareness, understanding of the organization's programs, activities, and objectives, • Stay current on rehabilitation methods and captive care of wildlife through continuing education, • Helps to create a professional environment, building positive relationships with staff, volunteers, and interns, • Performs additional duties as assigned by Director Work Environment The Wildlife Center Clinic Manager works in a dynamic combination of office, clinical, and outdoor environments at Humane Animal Rescue of Pittsburgh’s Wildlife Center. This role involves direct interaction with native wildlife species and exposure to loud noises, strong odors, allergens, and emotionally demanding situations, particularly during peak wildlife seasons. The position requires adaptability and comfort working in all weather conditions and transitioning between administrative and hands-on operational duties. Professionalism and strict adherence to safety protocols are essential. Travel between organizational locations and to off-site events is required. The employee must have reliable transportation and may operate company vehicles as needed. Mileage reimbursement is provided for personal vehicle use in accordance with organizational policy. This position requires travel between organizational locations and to off-site events. A valid driver’s license and reliable transportation are required. Mileage reimbursement is provided for personal vehicle use, and the employee may be placed on the organization's insurance to operate company vehicles. Physical Demands This position requires moderate physical activity, including standing or walking for extended periods, bending, lifting, and carrying supplies or equipment weighing up to 50 pounds. Duties include handling and restraining wildlife in a clinical setting. The role also involves frequent use of computers, phones, and office equipment. Strong organizational and time-management skills are required, as is the ability to work effectively in a fast-paced, sometimes noisy and emotionally charged environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. Requirements: Qualifications • Bachelor’s degree or equivalent experience, • Minimum two years management experience in a veterinary or animal welfare setting, • Minimum two years experience in wildlife rehabilitation setting or equivalent experience, • Must hold General permits for wildlife rehabilitation or achieve within a year of hire, • Ability to provide leadership and training to staff regarding wildlife rehabilitation and animal care, • Ability to work independently, be self-motivated and detail-oriented, • Must be able to work a flexible schedule which includes days, evenings, weekends, and holidays, • Ability to provide ongoing feedback to staff, • Knowledge of state laws regulating the cleaning and operations of wildlife rehabilitation, • Must be able to work standing or sitting for 8 hours, • Ability to use standard office equipment such as a personal computer using MS Word, Excel, and other related software, • Must have a valid driver’s license with a clean driving history

Job DescriptionBenefits: • Life Insurance, • Short & Long Term Disability Insurance, • Volunteer Time Off, • Supplemental Insurance, • 401(k), • 401(k) matching, • Dental insurance, • Flexible schedule, • Health insurance, • Paid time off, • Vision insurance The Technical Director serves as BPAs senior technical lead across all association activities, providing industry expertise and technical support to staff, partners, and funders. Reporting to the CEO and supervising the Workforce Development Coordinator, this role provides technical leadership across BPA's workforce development, training, policy, events, and program activities. The Technical Director is responsible for the strategic direction and program integrity of BPA's Registered Apprenticeship Programs and serves as the Association's primary technical resource for building performance standards, industry best practices, and program development. The Technical Director brings deep industry knowledge to position BPA as a national leader in building performance and workforce development. Key Tasks and Responsibilities: Lead the strategic development, implementation, and continuous improvement of BPAs Registered Apprenticeship Programs, ensuring alignment with DOL standards, state requirements, and industry needs. Supervise and provide technical direction to the Workforce Development Coordinator, overseeing work plans, program operations, data integrity, reporting, and contract compliance. Serve as BPAs primary technical resource across all association activities, providing expertise in building science, residential energy efficiency, and weatherization to staff, partners, funders, and policymakers. Build and maintain relationships with departments of labor, workforce boards, state energy offices, and employer sponsors to support program delivery and advance BPAs workforce agenda. Lead the design and development of career pathways, on-the-job training frameworks, and technical resources for contractors, weatherization agencies, and apprenticeship sponsors. Oversee grant compliance, high-stakes reporting, and funder relationships for workforce development contracts, including state-funded and federally funded programs. Represent BPA at regional and national conferences, contributing to panels, working groups, and industry coalitions focused on workforce development and building performance. Collaborate with BPA leadership and staff to identify emerging workforce needs, funding opportunities, and strategic partnerships that advance the Associations mission. • Expanding the Associations reach and engagement through its Allied Partnership Network.Qualifications/Requirements: Experience: Five or more years of experience in the building performance, weatherization, energy efficiency, or related residential construction sector, with a strong technical foundation and understanding of home performance principles. Experience with workforce development initiatives, training programs, or Registered Apprenticeship Programs is preferred. Experience working with Joint Apprenticeship and Training Committees (JATCs), state apprenticeship agencies, or the U.S. Department of Labor apprenticeship system is highly desirable. Bachelor's degree in building science, environmental science, construction management, engineering, or a related field is a plus. BPI certification, RESNET credential, or comparable industry certifications are preferred. Candidates with substantial technical experience in building performance and workforce development will also be considered. Demonstrated ability to communicate technical concepts to contractors, trainers, program administrators, policymakers, and other industry stakeholders. Skills and Competencies: Deep expertise in building science, residential energy efficiency, and weatherization, with the ability to translate technical knowledge for diverse audiences. Familiarity with Registered Apprenticeship Programs, workforce development initiatives, or industry training programs. Experience with DOL compliance, RAPIDS, state workforce agencies, and apprenticeship systems is preferred. Strong interpersonal, written, and verbal communication skills, with the ability to engage stakeholders ranging from frontline contractors to federal agency staff. Proven ability to manage complex, multi-stakeholder programs and supervise staff in a fast-paced, mission-driven environment. Collaborative leader who works effectively across internal teams and with external partners, funders, and government agencies. Strong commitment to BPAs mission, DEI values, and the advancement of a skilled, diverse building performance workforce. Experience supervising staff or managing direct reports is strongly preferred. Demonstrates professionalism, collaboration, adaptability, and a commitment to advancing the building performance industry. Travel Requirements: Willingness to travel for conferences, stakeholder meetings, and program activities (approximately 30%40% travel required). Benefits: 401k Savings Plan and Match, Medical, Dental and Vision Insurance, Supplemental Insurance, Short and Long Term Disability Insurance, Generous Paid Time Off and Paid Holidays, Volunteer Paid Time Off, Flexible Workplace Salary Range: $95,000-$105,000 About the Building Performance Association At BPA were not all the same. We hire great people from a wide variety of backgrounds, not just because its the right thing to do, but because it makes our association stronger. If you share our values and our enthusiasm for helping improve the lives of others, you will find a home at BPA. At BPA we collaborate. Seriously. Our team is made up of some great individuals, but together we are amazing. If you value giving and receiving input, working toward (and celebrating) shared successes, being inclusive, giving the benefit of the doubt, and being responsible for each other- we should talk. At BPA we care about the whole you. Nowadays, there really isnt such a thing as work/life balance. Work and life are irrevocably intertwined. We want you to be comfortable and that is why this is a remote position. We dont worry about you being away from your desk over a doctors appointment, a childs performance, or a needed mental health break. BPA has what we call the flexible workplace- this means that if you need be away for a part of the day to tend your life, we are happy to support you. BPA wants you to reach your potential. Your professional development and professional satisfaction are important to us. We want to support your growth not only through work experience, but through continuing education opportunities as well. We want you to be challenged and energized, we want you to have significant influence on the projects you take on. We want you to have career goals and while we hope it involves BPA for the long term, if you are pulled in another direction, having your growth supported while you are here will have been well worth it. BPA values a good fit. A sense of humor helps. Having a can do and go with the flow attitude fits. We want you to be yourself- characters are most certainly welcome. We often spend more time with our colleagues than with our families and friends during a given week, therefore we see bringing in new team members as an awesome opportunity and responsibility. We value team oriented, friendly, approachable, spirited individuals with lots of integrity who are eager to get things done. MORE ABOUT BPA The Building Performance Association is a membership-based 501(c)6 industry association representing a broad range of stakeholders that deliver energy efficiency services and products to owners and occupants of existing residential buildings, nationwide. The Associations mission is to transform the market for the home performance industry through advocacy, education, research, and networking to ensure all homes are healthy, comfortable, and energy efficient. As an equal opportunity employer, Building Performance Association is committed to recruiting and retaining a diverse workforce and does not discriminate based on race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients. About You This role is suitable for a range of people with different levels of experience and professional competencies within the home/building performance and residential energy efficiency space. Youve done (a lot of) this before. Youve got the skills and experience to hit the ground running. You might not have covered everything in previous roles, but youll be able to learn quickly and apply it. Youre a consensus builder. You can listen and understand input from a diverse group of stakeholders. You know how important it is for each group member to feel heard, and you can ensure that it happens. Youre a juggler. Youre used to multiple projects and can keep things moving. You know what questions to ask, and how to balance conflicting priorities to deliver successful outcomes. You figure out whats needed. Youre comfortable sifting through lots of information to get to the root of an issue, figuring out what to do, and you have the confidence to make it happen. Youre a collaborator. We are big believers in the power of a team and work closely with stakeholders internally and externally to share experience and knowledge. This approach will fit you like a glove. You enjoy working in smaller teams and are happy managing your own workload. Your flexibility and proactive nature mean that youre comfortable and motivated to make decisions yourself, knowing how to draw in other team members to help get things done. You take your work, but not yourself too seriously. You keep the mission at front of mind and know that the teams success is your success. You know that work should be fun and that a good laugh is key to a productive day.

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Dental insurance, • Flexible schedule, • Health insurance, • Paid time off, • Training & development, • Vision insurance The Building Performance Association is looking for a dynamic, full-time Workforce Development Coordinator. To fulfill the mission of the Building Performance Association to advance the performance of residential buildings, the Workforce Development Coordinator is responsible for the day-to-day operational execution of the Associations workforce initiatives. This role owns the quality and completeness of all program deliverables, including participant records, compliance documentation, and funder and state reporting. It focuses on the implementation of Registered Apprenticeship Programs (RAP) and the fulfillment of specific state contract requirements. This is a task-oriented position requiring industry experience to ensure that training, credentialing, and reporting activities align with organizational and contractual standards. KEY TASKS & RESPONSIBILITIES • Apprenticeship Program Implementation: Lead the daily activities required to promote and implement Registered Apprenticeship Programs, including enrollment management, progress tracking, and graduation documentation for apprentices., • State Contract Operations: Support the implementation and administration of workforce development contracts and related initiatives, ensuring timely completion of deliverables, reporting, and stakeholder requirements., • Stakeholder Coordination: Serve as a primary point of contact for departments of labor, workforce boards, and employer sponsors regarding daily program operations., • Resource Management: Contribute to the development of, maintain, and distribute technical resources, career path outlines, and on-the-job training materials for contractors and weatherization agencies., • Compliance and Reporting: Track program outcomes rigorously to support contract compliance and high-stakes grant reporting requirements., • Operational Support: Assist in the development of project schedules and internal procedures to support the Associations workforce development goals.SKILLS & ATTRIBUTES, • Detail-Oriented Implementation: Proven ability to manage high-volume, detailed technical and administrative workflows with strong follow-through., • Industry Knowledge: Practical understanding of the building science and energy efficiency sectors to effectively communicate with partners and contractors., • Effective Communication: Ability to engage a wide range of stakeholders through professional written and verbal communication., • Collaborative Mindset: A team player who works effectively with staff and external partners under the direction of the Director of Outreach.EDUCATION & EXPERIENCE, • Industry Experience: Proven experience in building science, construction, or energy efficiency sectors is required., • Apprenticeship Expertise: Direct experience administering a Registered Apprenticeship Program is required., • Certifications: Building Science Principles (BSP) Certificate of Knowledge is highly desirable but not required., • Travel: Willingness to travel for stakeholder meetings, program activities, and conferences (approximately 20-30%).Benefits 401k Savings Plan and Match, Medical, Dental and Vision Insurance, Supplemental Insurance, Short and Long Term Disability Insurance, Generous Paid Time Off and Paid Holidays, Volunteer Paid Time Off, Flexible Workplace Compensation $60,000 - $65,000 annual compensation depending on experience. About the Building Performance Association At BPA were not all the same. We hire great people from a wide variety of backgrounds, not just because its the right thing to do, but because it makes our association stronger. If you share our values and our enthusiasm for helping improve the lives of others, you will find a home at BPA. At BPA we collaborate. Seriously. Our team is made up of some great individuals, but together we are amazing. If you value giving and receiving input, working toward (and celebrating) shared successes, being inclusive, giving the benefit of the doubt, and being responsible for each other- we should talk. At BPA we care about the whole you. Nowadays, there really isnt such a thing as work/life balance. Work and life are irrevocably intertwined. We want you to be comfortable and that is why this is a remote position. We dont worry about you being away from your desk over a doctors appointment, a childs performance, or a needed mental health break. BPA has what we call the flexible workplace- this means that if you need be away for a part of the day to tend your life, we are happy to support you. BPA wants you to reach your potential. Your professional development and professional satisfaction are important to us. We want to support your growth not only through work experience, but through continuing education opportunities as well. We want you to be challenged and energized, we want you to have significant influence on the projects you take on. We want you to have career goals and while we hope it involves BPA for the long term, if you are pulled in another direction, having your growth supported while you are here will have been well worth it. BPA values a good fit. A sense of humor helps. Having a can do and go with the flow attitude fits. We want you to be yourself- characters are most certainly welcome. We often spend more time with our colleagues than with our families and friends during a given week, therefore we see bringing in new team members as an awesome opportunity and responsibility. We value team oriented, friendly, approachable, spirited individuals with lots of integrity who are eager to get things done. MORE ABOUT BPA The Building Performance Association is a membership-based 501(c)6 industry association representing a broad range of stakeholders that deliver energy efficiency services and products to owners and occupants of existing residential buildings, nationwide. The Associations mission is to transform the market for the home performance industry through advocacy, education, research, and networking to ensure all homes are healthy, comfortable, and energy efficient. As an equal opportunity employer, Building Performance Association is committed to recruiting and retaining a diverse workforce and does not discriminate based on race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients. About You This role is suitable for a range of people with different levels of experience and professional competencies within the home/building performance and residential energy efficiency space. Youve done (a lot of) this before. Youve got the skills and experience to hit the ground running. You might not have covered everything in previous roles, but youll be able to learn quickly and apply it. Youre a consensus builder. You can listen and understand input from a diverse group of stakeholders. You know how important it is for each group member to feel heard, and you can ensure that it happens. Youre a juggler. Youre used to multiple projects and can keep things moving. You know what questions to ask, and how to balance conflicting priorities to deliver successful outcomes. You figure out whats needed. Youre comfortable sifting through lots of information to get to the root of an issue, figuring out what to do, and you have the confidence to make it happen. Youre a collaborator. We are big believers in the power of a team and work closely with stakeholders internally and externally to share experience and knowledge. This approach will fit you like a glove. You enjoy working in smaller teams and are happy managing your own workload. Your flexibility and proactive nature mean that youre comfortable and motivated to make decisions yourself, knowing how to draw in other team members to help get things done. You take your work, but not yourself too seriously. You keep the mission at front of mind and know that the teams success is your success. You know that work should be fun and that a good laugh is key to a productive day.

Girls Rugby, Inc., a national 501(c)3 nonprofit organization, is seeking a passionate and qualified individual to join our team in Pittsburgh, PA. Girls Rugby’s mission is to empower girls to reach their potential through sport. Girls Rugby combines non-contact, flag rugby programming for children in grades 2-8 with a leadership and values-based curriculum which focuses on building confidence, self-esteem, and leadership skills. We are seeking an energetic, entrepreneurial, and self-starting person to develop, implement, and manage our Girls Rugby Pittsburgh programs for 2026-2027. This position requires excellent organization, communication and problem-solving skills. Prior experience administrating similar programs is ideal. The Program Coordinator position is a seasonal contract position for the fall 2026 season, which will span 6 months starting in June 2026. The Program Coordinator will be expected to work an average of 5-7 hours/week. The position will report to the Girls Rugby National Office. Job Description • Develops, organizes and implements a high-quality Girls Rugby Pittsburgh program., • Directs and supervises program activities to meet Girls Rugby objectives., • Expands Girls Rugby programming within the community in accordance with strategic and operating plans, as well as hitting program goals., • Coordinate and execute a robust marketing plan in order promote and market upcoming Girls Rugby programs., • Secures, schedules, and prepares athletic fields and facilities. This includes obtaining any relevant permits and field rental costs., • Recruit volunteer coaches for the season and manage throughout the season so that they are set up for success, such as having relevant materials and resources., • Coordinate game scheduling and operations for all game days, as well as Family Day., • Organizes and conducts coach pre-season meetings, as well as assists with training for new coaches in conjunction with the National Office., • Lead weekly meetings with coaches following each Game Day to check-in on improvements for upcoming practices and games., • Contribute to social media by providing content such as pictures, videos, and write-ups following events and programs., • Organization of the Girls Rugby Family day at the close of each season., • Execute season surveys and compile program statistics., • Organize and coordinate for showcases and activations at events, as needed., • Develop and maintain collaborative relationships with community organizations., • Assist in delivering on sponsorship requirements, as needed., • Respond to all member and community inquiries in a timely manner., • Monitor and evaluate the effectiveness of each location and participation in programs., • Collaborate with the Girls Rugby National Office for effective season operations. Desired Qualifications • Located in or near Pittsburgh, PA, • Minimum age of 18, • Prior supervisory experience or relevant experience (Minimum 1-2 years preferred), • Marketing or Sales experience preferred (Minimum 1-2 years), • Ability to be a self-starter and work independently, • Strong working knowledge of Microsoft Office Applications, • Strong organizational, critical thinking and problem-solving skills, • Entrepreneurial and impeccable time-management skills, • Excellent written and verbal communication, • Social media and communications experience desired, • Coaching experience desired, • Experience working with youth, • Passion for youth sports and girls development, • Rugby experience not necessary, but is a plus To apply, please submit application online at www.girlsrugby.org/careers or send your cover letter and resume/CV to info@girlsrugbyinc.com. Applications will be reviewed on a rolling basis, and position will remain open until filled. The successful candidate will be required to complete and pass a background check before being hired. Girls Rugby, Inc. is an equal opportunity employer and welcomes all eligible persons to apply.

Job DescriptionDescription: Make A Difference Everyday Are you passionate about animals and the people who care for them? Humane Animal Rescue is expanding the Volunteer Department and seeking a dedicated Volunteer Coordinator to support and grow our dynamic Volunteer Program. Working closely with the Volunteer Manager, the Volunteer Coordinator plays a central role in creating a welcoming, well-supported volunteer experience across both of HARP’s domestic shelters. This position serves as the primary trainer for domestic volunteers, providing hands-on guidance, ongoing support, and ensuring accurate tracking of volunteer hours, duties, and program compliance.In the absence of the Volunteer Manager, the Volunteer Coordinator acts as the main point of contact for volunteers, helping maintain strong communication, problem-solving, and adequate staff and volunteer coverage. This role is essential to fostering a safe, organized, and positive environment for both volunteers and the animals in our care.The ideal candidate is a strong communicator and relationship builder who thrives in a fast-paced, mission-driven environment. Why You’ll Love Working Here • Mission-Driven Work: Help animals in need while supporting pet owners, shelter operations, underserved communities, and more., • Progressive Animal Sheltering: Field trips, enrichment, community services, and a wide variety of other volunteer opportunities., • Professional Growth: Professional development opportunities and a supportive, collaborative team., • Competitive Pay & Benefits: Comprehensive benefits package, generous PTO, PSLF eligibility. The Work You’ll Do: • Uphold the mission of Humane Animal Rescue of Pittsburgh throughout all responsibilities of the position., • Assist the Volunteer Manager with recruitment and retention of volunteers., • Assist Volunteer Manager with screening and onboarding applicants to find the best possible volunteer candidates., • Train volunteers on an on-going basis to support the needs of a growing department and enhance the volunteer experience., • With the Volunteer Manager, work collaboratively with other departments to identify, develop, and implement new volunteer positions., • Screen, assign, and oversee volunteers for community service hours and special projects., • Attend and participate in volunteer meetings., • Contribute to weekly e-newsletter detailing volunteer activities and recognize volunteers for an outstanding performance., • Report problems and recommend changes that would help the program in a timely manner., • Maintain an open line of communication between all staff members to discuss issues, problems and ideas., • Assist in planning and implementation of annual Volunteer Recognition events and efforts., • Provide on-site tours of the domestic shelters., • Required to work one weekend day with occasional evening hours required.., • Maintain regular communication through multiple program related email accounts., • Maintain a high level of communication and work collaboratively with all personnel in a manner that is consistent with company policy., • Perform other duties as necessary and/or assigned by the Volunteer Manager. Work Environment While performing the duties of this job, the employee could be exposed to hazards associated with aggressive animals; hazards associated with infected animals and controlled substances; exposure to unpleasant odors and noises; exposure to bites, scratches and animal wastes; and possible exposure to contagious diseases. The employee will primarily be working in the shelter environment. The noise level in the work environment is usually moderate. Physical Demands While performing the duties of this job, the employee is required to bend, stand, stoop, walk, sit, talk, listen, hear; use hands to finger, manipulate, handle, or feel; and reach with hands and arms. This role routinely requires handling of animals in varying degrees of behavior and requires keen observational skills, as well as dexterity with a leash and other training equipment used with both cats and dogs. May be required to lift objects weighing up to 50 lbs. About Humane Animal Rescue of Pittsburgh HARP operates: • Two large open-door shelters with full-service Veterinary Medical Centers, • A Wildlife Rehabilitation Center run by licensed specialists, • A mobile veterinary unit bringing care directly to underserved communities We serve thousands of animals every year while building a more compassionate future for our city’s pets and wildlife. Travel Travel between North Side, East Side and Wild Side locations will be required. Some travel for special circumstances may be required on a case-by-case basis. Join Us If you’re ready to bring your skills, compassion, and commitment to a team that values both people and pets, we’d love to hear from you. ?? Apply today and start your next chapter with Humane Animal Rescue of Pittsburgh. Requirements: • The ability to communicate with, supervise and empower volunteers to be effective in their roles - experience with volunteers preferred., • Knowledge of how to manage and coordinate volunteers and projects., • The ability to positively communicate and present program material to a varied range of ages., • The ability to work cooperatively with different types of personalities., • The ability to keep detailed records., • Highly organized, flexible, and the ability to multitask., • Proficiency with Outlook, Excel, Powerpoint, etc., • Experience with or willingness to learn Volunteer Management software., • Willingness to learn to appropriately handle domestic animals in public situations., • Availability on weekends and evenings., • Valid driver’s license and reliable transportation a must., • Animal handling experience a plus., • High School diploma or two years relevant experience.

Job Description Summary This key leadership role reports directly to the Chief Executive Officer. The Family Services Director will be responsible for supporting the daily operations of the Pittsburgh House, including registration of guests, facility conditions, ensure the well-being of the guests, and coordinate the supervision of the Volunteer and Outreach Coordinator, Housekeeping, Guest Relations staff, which contribute to the established goals and operations of the RMHC. Essential Duties and Functions: Responsible for overall guest experience, including directing administrative aspects of registration of guests, lodging funds; petty cash; guest and third-party payor lodging collection; • Oversight for documenting in-kind donations and facilitate acknowledgment correspondence., • Management of facility including housekeeping; utilities; signage and announcements; house repairs, and emergency preparedness., • Responsible for house maintenance and safety rounds for guest apartments., • Responsible for facilitating family programing., • Supervises volunteer and outreach coordinator, housekeeping and guest relations team members., • Responsible for preparing monthly schedules for guest relations and housekeeping team members, as well as time sheet review and approval., • Oversight of ordering and maintaining house supplies., • Oversight of inquiries and management of house volunteer services including house duties, dinners and internal events., • Provide support to patients, families and guests as necessary to full fill the mission of RMHC., • Complete special assignments and/or projects as assigned. Minimum Qualifications: • A minimum of three years of hospitality service experience, • Bachelor’s degree in social work and/or business management preferred (or an equivalent combination of education and experience);, • Excellent written and verbal communication, research and organizational skills, • Proficient computer skills including contact management database experience, • Interest, enthusiasm and affinity for non-profit organizations and working with people Requirements • Background clearance: this position requires lifting up to 40 lbs with frequent lifting/carrying of up to 10 lbs. The position also requires walking, standing and sitting. Fair Labor Standards Act Status: Exempt Company DescriptionThe Ronald McDonald House Charities of Pittsburgh and Morgantown, Inc. provides families with a “home-away-from-home” for seriously ill children receiving medical treatment, and is committed to helping children and their families lead happier, healthier and more productive lives.The Ronald McDonald House Charities of Pittsburgh and Morgantown, Inc. provides families with a “home-away-from-home” for seriously ill children receiving medical treatment, and is committed to helping children and their families lead happier, healthier and more productive lives.

Job Description United Way of Southwestern Pennsylvania Pittsburgh Office The Event Coordinator supports the Director, Marketing and Events with the execution and project management of all organizational-wide United Way events to deepen stakeholder understanding of and connection to United Way's mission. This individual will have excellent written and verbal communication skills and project management skills and will contribute to the work of engaging thousands of individuals, hundreds of the region's top companies, and leading human services agencies in support of United Way's overall strategic objectives. A high school diploma or GED equivalent is required. A bachelor's degree and one to two years of experience in volunteer management, event coordination or a related field is preferred. Annual Salary Pay Grade 103 Salary Range - $38,000 - $42,000 Visit our website at Career Opportunities - United Way of Southwestern Pennsylvania to view the job description and apply for this position. Submissions will only be accepted electronically. The United Way of Southwestern Pennsylvania is an equal opportunity employer committed to workplace diversity, serving Allegheny, Armstrong, Butler, Fayette and Westmoreland counties.

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! This role is in support of Good Neighbor Pharmacy, a Cencora business supporting a network of independently owned pharmacies in the US. PRIMARY DUTIES AND RESPONSIBILITIES: Instruction and Expertise: Serve as an instructor and subject matter expert, providing expert advice, guidance, and feedback on independent pharmacy store operations and business strategies. Offer specialized consultation to other business coaching team members and their clients as needed, including ad hoc independent pharmacy consultative work when available. Coordination: Collaborate with assigned Business Coaching Coordinator and business coaching leadership to ensure effective customer coverage and communication. Customer Relationship Management: Enhance customer retention and engagement by developing productive business relationships, understanding customers' strategic objectives, and influencing their decision-making processes to drive profitability. Client Interaction: Execute complex processes and engage in client-facing situations by identifying key leverage points within each pharmacy to ensure full commitment from the customer. CRM Management: Continuously maintain and update coaching activities within the CRM system to ensure accurate tracking and reporting. Report Preparation: Compile pharmacy data to prepare, format, and distribute necessary reports, assisting in the creation of an informative portfolio. Results-Driven Approach: Drive results by aligning opportunities with specific customer needs, diagnosing challenges, and supporting the implementation of targeted solutions. Program Management: Oversee all aspects of programs to effectively communicate information, instructions, and objectives. Operational Analysis: Identify potential weaknesses within pharmacy operations by addressing existing issues in basic functional areas. Customer Needs Assessment: Work closely with Business Coaching Coordinator to assess customer needs through various profiles and segment pharmacies accordingly. Implementation Guidance: Guide in-store implementations and collaborate with relevant personnel to ensure successful execution. Market Knowledge: Develop and maintain a strong understanding of the independent retail pharmacy market, including industry trends, competitive intelligence, and challenges faced by customers. Leadership Feedback: Provide leadership with insights on industry intelligence and specific recommendations for managing individual programs, policies, products, and pricing to meet corporate objectives. Concept Development: Create and implement new concepts, maintaining awareness of competitive activities and escalating relevant information as necessary. Additional Responsibilities: Perform other duties as assigned to support the overall objectives of the Business Coaching program. Representation: Represent business coaching programs and solutions at meetings and other events. Travel Requirements: Be willing to travel up to 75% or more (including overnight trips) within the assigned customer base and geographic territory, as well as attend conferences and national, regional, or local trade conventions. EXPERIENCE AND EDUCATIONAL REQUIREMENTS: Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a four year Bachelor's Degree Program; normally requires a minimum of seven (7) years industry experience and/or directly related and progressively responsible experience. MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS: Advanced knowledge of the retail pharmacy industry including trends and challenges facing customers Ability to communicate effectively both orally and in writing, and adapt communication style to various audiences 3.Ability to actively listen and influence others with different points of view Advanced knowledge and understanding of value, profit, and budgeting Advanced knowledge of techniques to improve profitability of a small business Proven successful business tactics; credible image in the industry; good marketing skills Ability to forecast, set goals, and train others Knowledge of product and customer service standards for independent retail pharmacy business Advanced analytical and probing skills, including proficiency in related computer programs such as MIcrosoft Office Strong presentation skills Strong interpersonal and relationship-building skills Strong organizational and prioritization skills; attention to detail We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit _ Full time Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email _. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned Affiliated Companies: AmerisourceBergen Services Corporation

At CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet. We do that by creating a people-first culture built on trust, accountability, and transparency; where every employee regardless of position, role, or identity is treated with respect and given an equal chance to thrive. Additionally, you will enjoy: • Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours, • 401(k) with company match, • Paid vacation, sick, personal and parental leave time, • Paid Volunteer Time: giving back to our communities is important to us, • Employee Recognition Program convert your recognition points into gift cards, • Employee Assistance Program offers benefits to help you manage daily responsibilities, • Access to on-demand training courses to advance further in your career We are looking for a talented individual to join our team as a Program Coordinator. Program support staff ensure smooth delivery of projects and programs, both internally and externally; while adhering to program, practice and operations guidelines. Program support staff roles often encompass multiple areas including data management, metrics and reporting. The successful candidate should be dependable, punctual, and demonstrate attention to detail. They should be a team-oriented person who can collaborate well with others, provide exceptional customer support by answering questions, resolving issues and ensuring a positive overall experience. (both in person and on the phone) As needed, the candidate will participate in community events and meetings to engage the public and increase awareness of organizational programs and services. Here at CLEAResult, you will fit right in with our energetic team if you are resourceful, resilient, and kind. For this opportunity, you're a great fit if you can • Serve as a key point of contact between customers, internal teams, and external partners. This role is responsible for coordinating customer inquiries, resolving issues, ensuring timely communication, and supporting daily service operations to maintain high customer satisfaction, • Commit to exceeding customer expectations, • Provide in person outreach at community events, • Demonstrate attention to detail In this exciting career opportunity, you will have • 2-4 years' experience, • Associate's degree preferred DOT Requirements If applicable, meet all DOT qualification requirements and comply with all applicable federal, state, and local transportation regulations. Compensation Range $17.75 - $25.05 Currency USD Type Hourly Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example. CLEAResult will not provide sponsorship or support for immigration status or work authorization including for international students. Applicants must be authorized to work in the country where the position is located without the need for employer sponsorship or support. Successful hires must pass pre-employment checks. Equal Opportunity Employer As an Equal Opportunity Employer, we are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, national origin, marital status, age, sex, gender identity, sexual orientation, status as a qualified individual with a disability or protected veteran, or any other protected status. The above job description and job requirements are not intended to be all inclusive. CLEAResult retains the right to make changes or adjustments to job descriptions and/or requirements at any time without notice.

At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We're seeking a future team member for the role of Specialist, Cash Processing/Funds Transfer II to join our Wealth Management team. This role is located in Pittsburgh, PA. In this role, you'll make an impact in the following ways: • Applies expertise and judgement, providing quality service to internal clients in support of their external clients on a daily basis, performing cash transaction processing such Domestic and Foreign Wires, ACH or Checks, reconciliations, inquiry response and problem resolution while meeting defined processing timeframes., • Performs a variety of operational tasks including processing updates to client accounts or company records, working with other processing areas and handling varying volumes and transaction types., • Conducts independent analysis and policy interpretation, ensuring compliance with all policies and procedures., • Works with technology, providing process knowledge and requirements in the event of a system issue. Performs testing in support system upgrades or other recovery requirements such as business resumption., • Review/check work of other Cash Processing team members and help resolve escalated issues., • Maintains department procedures as the result of process or system changes and performs an annual review of all to ensure accuracy., • Act as a workflow coordinator for the team, ensuring daily process coverage., • No direct reports but may provide guidance to less experienced team members., • Contributes to the achievement of team objectives. To be successful in this role, we're seeking the following: • Bachelors degree or the equivalent combination of education and experience is required., • 3-5 years of total work experience preferred., • Experience in financial services operations preferred. Our Benefits and Rewards: BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

Job Title: Chaplain Corps Officer.Category / Component: Officer • Both.Provide spiritual care, counseling, and ethical leadership to Sailors, Marines, Coast Guard members, and their families, supporting morale, readiness, and resilience across shore, afloat, and operational environments while pro

As a Delivery Driver, you will be responsible for safely and efficiently transporting goods to customers within a designated area.You will ensure timely delivery of products, maintain high standards of customer service, and keep accurate records related to deliveries.Transport products from the ware

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of between $25 / hr.There is no payment required in order to apply or to work as an In-Home Usage Tester.You

We're currently looking for individuals across the country to take part in remote paid research, including remote focus groups, product trials, and consumer studies.Earn up to $750 a week in your free time by providing feedback on everyday products and services.If you're comfortable sharing your opi

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Customer service representative agent experience not required.Remote Work From Home Customer Service Representative Agent - Part Time Market Rese

We're currently looking for individuals across the country to take part in remote paid research, including remote focus groups, product trials, and consumer studies.Earn up to $750 a week in your free time by providing feedback on everyday products and services.If you're comfortable sharing your opi

We're currently looking for individuals across the country to take part in remote paid market research, including online focus groups, product trials, and consumer studies.Earn up to $750 a week in your free time by providing feedback on everyday products and services.If you're comfortable sharing y

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Administrative Assistant admin experience not required.Remote Work From Home Administrative Assistant Admin - Part Time Market Research Panelists

To deliver a great customer experience while providing our customers with accurate, friendly and efficient checkout service; to accurately scan, price and bag products; to collect proper payment; and to provide proper change if necessary.Minimum Required Qualifications: The minimum required qualific

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Administrative Assistant admin experience not required.Remote Work From Home Administrative Assistant Admin - Part Time Market Research Panelists

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Administrative Assistant admin experience not required.Remote Work From Home Administrative Assistant Admin - Part Time Market Research Panelists

Dollar Express Customer Service Representative.As a Dollar Express Customer Service Representative you will be responsible for providing exceptional service to our customers.Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answerin

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Customer service representative agent experience not required.Remote Work From Home Customer Service Representative Agent - Part Time Market Rese

Staff Administrative Assistant 2.Find your path and enjoy the journey at Haley & Aldrich.With us, you'll tackle clients' most meaningful challenges in the built and natural environments and, in turn, build stronger communities.You'll work with teams of passionate colleagues, driven by a commitment

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Administrative Assistant admin experience not required.Remote Work From Home Administrative Assistant Admin - Part Time Market Research Panelists

We need hope-bringers and changemakers - because the work we all do matters.Join a team that shows up for each other as much as we show up for our clients.At Gaudenzia, your purpose fuels progress - for yourself and others.This is a part-time position with the following hours:.Sat & Sun 3:00 pm to 1

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Administrative Assistant admin experience not required.Remote Work From Home Administrative Assistant Admin - Part Time Market Research Panelists

We are seeking a professional, energetic, and dependable Front Desk Receptionist to join our busy healthcare office in Upper Darby, PA.This is an excellent opportunity to join a well-established practice that has proudly served the community for over 35 years.The ideal candidate is personable, organ

As a team member with John DeGirolamo, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency.Your attention to detail, customer service skills, and desire to help people make you an ideal fit.You will enhance your career while resolvi

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Customer service representative agent experience not required.Remote Work From Home Customer Service Representative Agent - Part Time Market Rese

Customer Service Representative.The Customer Service Representative (CSR) provides essential service information to current and prospective riders by utilizing the call center system, the Shared Ride Transportation Software System, and the customer comment/complaint database.The CSR logs information