Gentlemen's Tonic is currently seeking a friendly, outgoing and highly motivated Receptionist with excellent customer service skills to join our flagship salon/spa based in Mayfair. Please send us your cv.
Duties and responsibilities:
Managing the front of house, helping to insure smooth running of appointments and daily operations within the salon.
Greeting customers as they arrive at the salon and making sure they feel they feel comfortable if waiting for an appointment.
Answering the phones and dealing with inquiries, including emails and online bookings
Monitoring and renewing stock levels
Scheduling appointments for the hair stylists and therapists - ensuring that the stylist's time is utilised well and stylists' and therapists columns run smoothly
Fulfil administrative tasks
Processing salon payments
Dealing with customer complaints if manager is not available.
Previous receptionist experience is not essential but preferable
Well-groomed and immaculately presented
Excellent telephone manner
Excellent customer service skills
Sales/ retail experience an advantage
Men's Grooming salon/Spa • 11-50 Employees
Hiring with us since March, 2016
International company based in Mayfair