Technical Account Manager
hace 14 días
London
My client based in London based client is recruiting for a Technical Account Manager to join a growing solutions-focused team within the electronic security sector. This is a customer-facing role combining technical expertise, commercial awareness, and strong relationship management to support the delivery of high-quality, compliant security solutions. The role suits someone who enjoys working across pre-sales, solution design, and client engagement, and who is comfortable operating in a fast-paced, collaborative environment. As a Technical Account Manager, you will play a key role in supporting the design, scoping, and pricing of security projects, while contributing to business growth and the development of long-term client relationships. Key responsibilities include: • Supporting the bidding, design, scoping, and pricing of electronic security projects., • Working closely with internal delivery teams, project managers, clients, and key stakeholders., • Providing technical pre-sales support by interpreting client specifications and designing compliant, competitive solutions, including access control and CCTV., • Acting as a trusted technical advisor to clients throughout the sales and delivery lifecycle., • Supporting account growth by maintaining and expanding existing client relationships., • Deliver technical pre-sales support, including solution design aligned to client requirements and industry standards., • Build and maintain strong client and stakeholder relationships through meetings, site visits, and regular engagement., • Identify and support cross-sell and upsell opportunities across new and existing clients., • Liaise with supply chain partners to obtain competitive pricing and support commercially viable proposals., • Work closely with Project Managers to support project delivery, including cost tracking, valuations, and commercial documentation., • Provide insight on emerging technologies, market trends, and competitor activity., • Support business development activities, including pre-project meetings, contractor engagement, and identifying routes to market., • Contribute to continuous improvement initiatives and support the achievement of agreed sales targets, revenue goals, and KPIs. Experience & Skills To be successful in this role, you will demonstrate: • 5–10+ years’ experience in the electronic security industry, with a background as a technical security engineer., • Proven experience in technical pre-sales, solution design, and client relationship management within a B2B environment., • Strong understanding of IT and IP networking., • Hands-on experience with access control and CCTV systems., • Strong commercial awareness, including pricing, proposals, and contract considerations., • Excellent written and verbal communication skills, with the ability to engage stakeholders at all levels., • Strong organisational skills, attention to detail, and effective time management., • A proactive, problem-solving mindset with the ability to work independently and as part of a team., • Proficiency in Microsoft Word and Excel (intermediate level or above). Desirable • Previous supervisory, senior, or mentoring experience., • Experience with software configuration, leadership responsibilities, or commercial contract management., • An entrepreneurial mindset and experience working in complex, multi-stakeholder sales environments. What’s on Offer • Opportunity to work on complex and varied security projects., • Exposure to industry-leading technologies and best practices., • A collaborative environment with experienced professionals., • Career development through training, mentoring, and progression opportunities., • Competitive compensation, performance-related incentives, and benefits.