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Client Relationship Manager / IFA Administrator Location: Wellington, Somerset Salary: £30,000 - £33,000 DOE Job Type: Full-time Industry: Financial Planning / Wealth Management We are working with a reputable and growing financial planning firm that is looking to appoint a Client Relationship Manager to support their Independent Financial Advisers and deliver exceptional client service. This is an excellent opportunity for an organised, detail-driven administrator who enjoys working directly with clients and being an integral part of the advice process. This role focuses heavily on client servicing, new business processing, and maintaining the smooth running of adviser workloads. You’ll be joining a friendly, professional team and play a key role in ensuring clients receive outstanding service throughout their journey. Key Responsibilities Client Servicing • Act as a professional, friendly first point of contact for clients via phone, email and face-to-face, • Manage adviser diaries and arrange meetings with new and existing clients, • Handle general client queries and keep clients updated throughout processes, • Ensure all client actions from adviser meetings are diarised, tracked and completed New Business & Administration • Prepare meeting packs and documentation for advisers, • Complete, submit and track new business applications, ensuring timely and compliant processing, • Check all documentation for accuracy and completeness, • Request policy information, quotes and additional documentation from clients and providers, • Process fund switches, rebalances and other trades within agreed timescales Client Review Process • Arrange review meetings and prepare valuation and review reports, • Maintain client files in line with compliance requirements, • Produce follow-up letters and ensure all agreed actions are carried out General CRM Duties • Maintain and update client records on the back-office system (Intelligent Office), • Upload meeting notes and correspondence accurately, • Assist with surrender requests, death claims and policy amendments, • Provide holiday and absence cover for colleagues, • Support the ongoing development of processes and contribute positively to team culture, • Actively develop industry knowledge through internal training and external resources, • General admin tasks including scanning, letter writing, photocopying, etc. Person Requirements • Strong administrative background, ideally within financial services or wealth management, • Excellent communication skills, both written and verbal, • Highly organised with the ability to prioritise and manage multiple tasks, • Strong attention to detail and a proactive approach to problem-solving, • Confident working closely with advisers and engaging with clients, • Experience with Intelligent Office (IO) is an advantage but not essential, • Professional, reliable, and a genuine team player What’s on Offer • £30,000 - £33,000 DOE, • One of the best enhanced benefits package in the market. (PMI, DIS, enhanced maternity/paternity leave, enhanced sick pay, 33 days holiday + BH, and much more), • Supportive working environment within an established financial planning team, • Clear opportunities to develop your knowledge and responsibilities, • Full training provided, including an initial training period in the Wellington office If you are a motivated administrator with a passion for client service and want to build your career within a professional financial services environment, we’d love to hear from you. Apply now to be considered.

Contract Consultant - £13.00 Per hour Supporting Our Associates & Keeping Operations Running Smoothly We're looking for an organised, proactive, people‑focused Contract Consultant who thrives in a fast‑paced environment. You'll be a key part of ensuring our associates are supported, processes run smoothly, and the flex pool operates efficiently. If you love helping people, running payroll, keeping multiple tasks on track, and being the calm, reliable point of contact for day‑to‑day activity, this role is perfect for you. 1. Systems, Data & Digital Know‑How You'll be the go‑to person for keeping our systems tidy, accurate and up to date, including: Managing holiday approvals and maintaining holiday calendars Keeping associate records updated across key systems Producing and maintaining essential team/operational documentation Ensuring accuracy of data across scheduling and workforce tools 2. People Support & Day‑to‑Day Queries You'll be the friendly face (and voice!) that keeps everything moving: Handling daily queries and walk‑ins in a confident, supportive manner Responding to general questions across multiple platforms Providing login/access information where needed Preparing reports or information for colleagues and managers 3. Recruitment Support - Setting People Up for Success You'll help ensure new starters are compliant, prepared and ready: Checking Right‑to‑Work documents Ensuring all candidates meet compliance standards Preparing registers, gathering documents and sending communications Sending contracts, assignment confirmations, references and updates Assigning new starters to their appropriate roles in internal systems 4. Payroll Coordination & Accuracy A crucial part of keeping our associates supported: Managing payroll checks for weekly paid associates Investigating missing hours, clock‑in issues and discrepancies Liaising with payroll teams to resolve queries promptly Ensuring overtime, sickness and holiday hours are correctly recorded Supporting associates with pay‑related questions in a calm, clear manner 5. Flex Pool Management You'll help keep the flexible workforce running smoothly: Monitoring flex pool availability and shift fulfilment Communicating shift changes, cancellations or updates Ensuring fairness and transparency in shift allocation Building strong relationships with associates to maintain engagement Supporting scheduling through accurate data and timely updates ️ 6. General Admin Support You'll help keep the office running like clockwork: Managing shared inboxes Answering and directing calls professionally Ensuring communication is clear, timely and consistent ⭐ What You Bring Energy, organisation and a genuine passion for helping people succeed. You'll also bring: Strong admin skills with excellent attention to detail Confident data entry and system management abilities Friendly, solution‑focused customer service skills The ability to stay calm and efficient in a busy environment Clear, professional communication with associates and clients A proactive approach to supporting the team and improving processes Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

International Customer Service Administrator – Permanent - Telford L & C Consulting are recruiting on behalf of a large manufacturing company in Telford for a new International Customer Service / Sales Support Administrator. Based in Telford, this permanent, full time role is in a busy, small, but crucial area of the business. There is the option to WFH a couple of days a week after training. You will be supporting customers based outside of the UK and so the ability to speak French or German will be a big advantage. The role is supporting manufacturing in handling a large volume of orders that come through, ensuring they are processed accurately and also providing more general admin support to the sales team and providing information for the customers. The role will be split between office working and working from home (after training). Duties will include, but not be limited to: • Receiving, collecting, checking and inputting of all daily received sales orders, • Prompt and positively deliverance of order acknowledgements with correct prices, part numbers and realistic delivery dates, • Maintain and update customer records / profiles on the internal CRM system, • Receiving and recording any relevant customer feedback, • Confirming stock availability, • Handling customer enquiries, • Creating and sending out invoices To be considered for this excellent opportunity, you will have previous experience within a similar role, ideally within a manufacturing environment. You’ll be used to handling and processing orders, have a high level of attention to detail, be well organised, have an excellent telephone manner, be IT literate and have the ability to work unsupervised. You will also ideally be fluent in French or German. The Telford site is commutable from Shrewsbury, Telford, Wolverhampton, Market Drayton, Newport, Perton and Shifnal. Alternative job titles could include Administrator, Order Processor, Customer Service Administrator, Customer Service Advisor, Manufacturing Administrator, CRM Administrator, Customer Relations Co-ordinator, CRM Co-ordinator etc L & C Consulting Specialising in the recruitment of permanent and ‘temp to perm’ roles in the Shropshire area -you’ll find we provide a professional but friendly, efficient, system driven recruitment service - where we remember that people do matter. Offering a full recruitment service across a variety of sectors; we continuously strive to ensure we give an honest, reliable service. Due to the high volume of applications we receive it is not always possible to respond to unsuccessful applicants. Therefore if we have not responded to your application within four working days, please assume that on this occasion your application has not been successful. With a wealth of specialist knowledge in the local, recruitment market, L & C Consulting are an employment agency working on behalf of our clients. L & C Consulting is an Equal Opportunities Employer. Applicants must be eligible to work in the UK full time without restriction

Account Manager – Telford – Permanent L & C Consulting are now recruiting for a new, permanent Account Manager for a successful, Telford based organisation. This exciting new role requires some UK travel so you MUST have a valid UK drivers licence. The full time, permanent role comes with a good salary, great package (inc bonus), the option to work from home on a hybrid basis (you must therefore live close enough to also work from the Telford office on a regular basis) and you’ll be representing one of the leading industry brands. SaaS experience is crucial. Duties will include: • Account Managing a number of key, corporate accounts, • Visiting and keeping in close contact with these accounts, • Look to develop all sales opportunities within these accounts, • Review, action and record customer feedback, • Log, investigate and resolve all customer complaints, • Provide management with detailed daily, weekly and monthly reports / information / figures To be considered for this excellent role in an award winning, successful business then you must have a background in account management / customer service & development. You’ll be well organised, have a flexible approach, be well presented and a hard working ethos. The role will require occasional UK travel & nights away so you must be ok with this. The Telford site is accessible from Shrewsbury, Wolverhampton, Market Drayton, Perton, Shifnal etc Alternative job titles could include: Sales Admin, Sales Support Admin, Sales Support, Sales Support Co-ordinator, Provisioning Agent, Sales Administrator, Account Manager, Commercial Assistant, Senior Sales Support, Quotation Administrator and Sales Support etc L & C Consulting Specialising in the recruitment of permanent and ‘temp to perm’ roles in the Shropshire area -you’ll find we provide a professional but friendly, efficient, system driven recruitment service - where we remember that people do matter. Offering a full recruitment service across a variety of sectors; we continuously strive to ensure we give an honest, reliable service. Due to the high volume of applications we receive it is not always possible to respond to unsuccessful applicants. Therefore if we have not responded to your application within four working days, please assume that on this occasion your application has not been successful. With a wealth of specialist knowledge in the local, recruitment market, L & C Consulting are an employment agency working on behalf of our clients. L & C Consulting is an Equal Opportunities Employer. Applicants must be eligible to work in the UK full time without restriction

Marketing & Events Executive – 6 Month Contract - Telford (Hybrid WFH) We are recruiting for a new Events Executive for a well-established and successful company in Telford on an initial 6 month basis though it should lead to a permanent role for the right person. This role would be ideal for a University Graduate (or equivalent) with a minimum of 3 years’ experience in events. The role requires you to work in the Telford office at least 2 days a week though UK wide travel will also be required. Responsibilities and duties will include (but not be limited to): • Creating project plans for a variety of annual events – both physical and virtual, • Co-ordinating venues, suppliers, catering, logistics etc, • Acting as main point of contact / project co-ordinator, • Working closely with the wider marketing team and other internal departments, • Reporting & analysis To be considered for this excellent Events Executive role, you will have a passion for marketing and events. You will need to be extremely well organised, have excellent communication skills (written and verbal), be able to use your own initiative, work to deadlines and follow instructions closely and accurately. The site is commutable to from most parts of Telford, Shrewsbury, Wolverhampton, Newport, Shifnal, Market Drayton, Telford etc Alternative job titles would be Events Admin, Marketing Assistant, Events Asst, Marketing Graduate, Business Graduate, Events Executive, Events Support, Project Co-ordinator etc L & C Consulting Specialising in the recruitment of permanent and ‘temp to perm’ roles in the Shropshire area -you’ll find we provide a professional but friendly, efficient, system driven recruitment service - where we remember that people do matter. Offering a full recruitment service across a variety of sectors; we continuously strive to ensure we give an honest, reliable service. Due to the high volume of applications we receive it is not always possible to respond to unsuccessful applicants. Therefore if we have not responded to your application within four working days, please assume that on this occasion your application has not been successful. With a wealth of specialist knowledge in the local, recruitment market, L & C Consulting are an employment agency working on behalf of our clients. L & C Consulting is an Equal Opportunities Employer. Applicants must be eligible to work in the UK full time without restriction

Events Executive – 6 Month Contract - Telford (Hybrid WFH) We are recruiting for a new Events Organiser for a well-established and successful company in Telford on an initial 6 month basis though it should lead to a permanent role for the right person. This role would be ideal for applicants with a minimum of 3 years’ experience in events or alternatively, you may have a background in Training Management or even Warehousing / Logistics Management with experience in Risk Management and logistics co-ordinaton. The role requires you to work in the Telford office at least 2 days a week though UK wide travel will also be required on occasion. Responsibilities and duties will include (but not be limited to): • Creating project plans for a variety of annual events – both physical and virtual, • Co-ordinating venues, suppliers, catering, logistics etc, • Acting as main point of contact / project co-ordinator, • Working closely with the wider marketing team and other internal departments, • Reporting & analysis To be considered for this excellent Events Executive role, you will have a passion for marketing and events. You will need to be extremely well organised, have excellent communication skills (written and verbal), be able to use your own initiative, work to deadlines and follow instructions closely and accurately. The site is commutable to from most parts of Telford, Shrewsbury, Wolverhampton, Newport, Shifnal, Market Drayton, Telford etc Alternative job titles would be Events Admin, Marketing Assistant, Events Asst, Marketing Graduate, Business Graduate, Events Executive, Events Support, Project Co-ordinator etc L & C Consulting Specialising in the recruitment of permanent and ‘temp to perm’ roles in the Shropshire area -you’ll find we provide a professional but friendly, efficient, system driven recruitment service - where we remember that people do matter. Offering a full recruitment service across a variety of sectors; we continuously strive to ensure we give an honest, reliable service. Due to the high volume of applications we receive it is not always possible to respond to unsuccessful applicants. Therefore if we have not responded to your application within four working days, please assume that on this occasion your application has not been successful. With a wealth of specialist knowledge in the local, recruitment market, L & C Consulting are an employment agency working on behalf of our clients. L & C Consulting is an Equal Opportunities Employer. Applicants must be eligible to work in the UK full time without restriction

International Customer Service Administrator – Permanent - Telford L & C Consulting are recruiting on behalf of a large manufacturing company in Telford for a new International Customer Service / Sales Support Administrator. Based in Telford, this permanent, full time role is in a busy, small, but crucial area of the business. There is the option to WFH a couple of days a week after training. You will be supporting customers based outside of the UK and so the ability to speak French or German will be a big advantage. The role is supporting manufacturing in handling a large volume of orders that come through, ensuring they are processed accurately and also providing more general admin support to the sales team and providing information for the customers. The role will be split between office working and working from home (after training). Duties will include, but not be limited to: • Receiving, collecting, checking and inputting of all daily received sales orders, • Prompt and positively deliverance of order acknowledgements with correct prices, part numbers and realistic delivery dates, • Maintain and update customer records / profiles on the internal CRM system, • Receiving and recording any relevant customer feedback, • Confirming stock availability, • Handling customer enquiries, • Creating and sending out invoices To be considered for this excellent opportunity, you will have previous experience within a similar role, ideally within a manufacturing environment. You’ll be used to handling and processing orders, have a high level of attention to detail, be well organised, have an excellent telephone manner, be IT literate and have the ability to work unsupervised. You will also ideally be fluent in French or German. The Telford site is commutable from Shrewsbury, Telford, Wolverhampton, Market Drayton, Newport, Perton and Shifnal. Alternative job titles could include Administrator, Order Processor, Customer Service Administrator, Customer Service Advisor, Manufacturing Administrator, CRM Administrator, Customer Relations Co-ordinator, CRM Co-ordinator etc L & C Consulting Specialising in the recruitment of permanent and ‘temp to perm’ roles in the Shropshire area -you’ll find we provide a professional but friendly, efficient, system driven recruitment service - where we remember that people do matter. Offering a full recruitment service across a variety of sectors; we continuously strive to ensure we give an honest, reliable service. Due to the high volume of applications we receive it is not always possible to respond to unsuccessful applicants. Therefore if we have not responded to your application within four working days, please assume that on this occasion your application has not been successful. With a wealth of specialist knowledge in the local, recruitment market, L & C Consulting are an employment agency working on behalf of our clients. L & C Consulting is an Equal Opportunities Employer. Applicants must be eligible to work in the UK full time without restriction

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