Nottingham
Role Overview:We're seeking an experienced Salesforce Quality Assurance Lead to establish and drive our QA function. You'll build and scale testing frameworks across Salesforce and broader technology delivery, ensuring high-quality, reliable solutions in a regulated finance environment. This role involves defining QA strategies, implementing automation, collaborating with Technology and Projects teams, and championing quality across all releases. Key Responsibilities: • Design, develop, and maintain test plans, automation frameworks, and scripts, • Execute manual and automated testing for new features, enhancements, and bug fixes, • Analyse, prioritise, and resolve defects with developers and stakeholders, • Maintain test documentation, metrics, and quality standards, • Lead UAT sessions and support stakeholder workshops, • Bachelor's in Computer Science, IT, Business Management, or related field, • Strong Salesforce knowledge (Sales, Service, or Experience Cloud) in finance or regulated sectors, • Proven experience in QA, test automation, and CRM platforms, • Salesforce certifications, • Technology-driven, innovation-focused environment, • Career growth and professional development opportunities, • Flexible work arrangements supporting work-life balance, • 25 days annual leave + Bank Holidays, • Pension scheme with employer contributions up to 7%+, • Private health insurance, • Modern city centre offices with breakout areas and coffee lounge, • Casual dress code, social events, and team activities, • Employee Assistance Program